2007 Jeep Patriot - The engine will not go over 2,000 rpm. Ive tried everything. This vehicle sucks!

I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from Stoneridge (Livermore) where started facing an issue with hybrid sign at odometer after couple months. Meanwhile, I went to close by dealership i.e. ELK Grove Jeep where they recognized or analyzed an issue with electric wiring needs to replace because those got burned out due to engineering or mechanical issue. Beside, they gave an estimate first for 1 week from fixation perspective and now they are keep on ignoring since September 2021.Moreover, I also talked to Jeep Customer service and also raised the case includes escalation where case Manager is careless as well and not responsive because they never reached out to me even single time about the status or any feedback. Im literally fed up and stressed because they are harassing and ignoring customer instead of helping. Also, I requested them that my health is not good and I cant bear stress due to lung infection after covid19 impact but I want to state here on public side as well and manifest there carelessness about team services. Please, help me to resolve my matter asap otherwise Ii need to step-up for case filiation. Thanks & Regards.

Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil change. I have 12000 miles. They came and told me my rear brakes where worn down and I needed a brake job for $400. I had it done and got on the phone to Chrysler to file a complaint. The rear brakes should outlast the front by 3 times. The fronts are ok. I see many others with the same problems but on 2010 & 2009 vans. They agreed they should have not worn out and sent me a check for the repair done. They could not assure they would not wear out again in 12000 miles or less. The service manager said a lot of them have the same problem. I think it is a real safety concern. I went to a speed shop and they told me it happens often to Chrysler products as the brake system has a poor design and cannot handle the weight of the 2009 & 2010. He told me next time to replace their rotors with double cross drilled rotors and that solved the problem for others. I think this Jeep is unsafe now because of the bad brake wear down and all they can do is issue a refund instead of solving the real problem. Now I have to worry about brake safety and have a pair of rotors waiting for the next time they wear out in less than 12000 miles. I hope others with the same problem will report it to Chrysler so they can make changes and resolve the problem that many are having with premature brake and rotor wear.

My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply dont care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. Im sure glad my tax dollars helped bail Chrysler out. Well, I am not.

I have a 2009 Jeep Liberty, 2 weeks after I drove it off the lot I noticed that the heater was not working. Took it in and the heater core had blown. Since I had this Jeep it has blown 4 times!!! The dealership (Suncoast located in Florida) and manufacturer will not help with the repairs. How can the same thing malfunction 4 times? How could they not help with the repairs of a part that has malfunctioned 4 times? I was sold a lemon! And will never purchase another Jeep again.

Its clumsy, ugly, has far too many problems and was apparently built with cheap parts. This vehicle was clearly manufactured to give regular problems so that the owner would spend as much as possible on parts.

My experience with buying and owning a Jeep Patriot. I bought a Jeep Patriot Sport with a manual transmission in 2011. Bought it new (zero miles). I now have only 33000 miles on the vehicle. It has never been off-road and has never pulled or towed anything. Recently, I noticed a noise coming from the powertrain. Took it to a mechanic who advised me that I probably needed a clutch replacement (clutch, throw-out bearing and pressure plate). I contacted Chrysler/Jeep about the situation and asked if they would cover the repairs on the powertrain. Their response was as in this e-mail response: Thank you for contacting the Jeep Customer Assistance Center. It is understandable that you would like to know if you have warranty coverage prior to getting your vehicle repaired at an independent repair facility. As per your warranty booklet, manual transmission clutch parts are not covered at any time and the pressure plate throw out bearing was only covered for 1 year and 12000 miles so there would be no factory warranty coverage for these repairs. I also want to let you know that the Powertrain warranty expired on September 30, 2016. While looking into this matter for you, I also see that you have 1 incomplete recall. The S61- OCCUPANT RESTRAINT CONTROLLER recall does not yet have parts available but the parts are expected to become available in June. Once the parts become available you can get that repair completed by scheduling an appointment at your local dealership. I would like to add you to the special tracking so that you receive an email when those parts become available. You also have an extended warranty for your (X69) FRONT/REAR CROSSMEMBERS. You are able to have a free annual inspection for the Cross Members and if they are deemed to be corroded any time prior to September 30, 2021, they will be replaced free of charge as well. Thank you again for your email. Should you require additional assistance, or have any new information to provide, please reply to this email message or call 1-877-I-AM-JEEP (1-877-426-5337).In 2011, when I purchased this vehicle (new) I had every expectation that it would last a long time. I have kept up on the maintenance and, as evidenced by the low mileage, I have driven it reasonably. I certainly did not expect that there would be two safety recalls, (one of which they cannot correct because they dont have the parts to resolve the issue). I certainly did not expect that there would be a potentially serious issue with corrosion of FRONT/REAR CROSSMEMBERS, to the extent that Jeep extended the warranty on these parts only. And I certainly did not expect that the powertrain would go out on me so soon, at only 33000 miles.In retrospect, upon examining the warranty information more closely, it seems that there must be a reason Chrysler/Jeep offers such an inadequate warranty on their product. Could it be that they know they are selling an inferior product that would probably fail in a relatively short time? One can only guess. I must conclude, from my experience, that Chrysler/Jeep has produced and sold an inferior product (as described above) and that further, they appear to be unwilling to back up their product with an adequate warranty plan. It is my intention to NEVER purchase another of their products. Furthermore, I cannot, in good conscience (based upon this experience) recommend that anyone else purchase any of their products. Since it is evident that Chrysler/Jeep is not going to do anything to resolve the situation, I guess that I am left without recourse. Lesson learned. Dont buy a Jeep. Caveat emptor.

All four lift plates failed (between 2009-2011) on my Jeep 2006 Liberty and I had to have them replaced (lift plates broke and my windows would not stay up, I was required to repair the defective parts). I received a letter from Chrysler saying they had an extended warranty to cover the lift plates (no mileage restriction, good for 7 years from vehicles in-service date) and that repairs were entitled to reimbursement. I submitted all of my receipts and required information to Chrysler. After much back and forth with the customer service reps from the Jeep customer assistance center, I was informed that they would not reimburse any of my costs associated with the lift plate repairs (total cost out of pocket for the four windows $717.85). No explanation was given as to why my claim was rejected despite my continued requests. My last request for a detailed explanation was filed about 2 weeks ago and I still dont have a response.

I buy Jeeps and have had four in my life. Its a fun car to drive and its sexy too. It keeps the cool in style look and sense cars are so expensive today costing more than the lower 80% of Americans even make enough money to pay to own. This one is a little better or easier to buy. One problem is the transmission on all four of my jeeps breaks down after the 3500 mile warranty expires and its a major fault in jeeps.

Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on. I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joes insistence, Aaron had Howie reinstall the Remote Start. Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avengers remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it. Why cant we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wifes name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007s. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for safety? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

Sometimes my Jeep Liberty 05 will stall while Im driving, many time when Im making a turn! This is so scary that I stopped driving it when its raining, because thats usually when it happens. I called Chrysler and they said its my responsibility to maintain my vehicle. We have 4 and the jeep is the only one that malfunctions. Theyll have a huge lawsuit on their hands, or they could just fix the issue with all jeeps. There are thousands of complaints online about this issue and something needs to be done about it or someone will get killed driving their jeep! My daughter drives it sometimes and it scares her too! Ill never own another jeep!

I have great experience with my Jeep Compass. Good on gas, handles well in bad weather, it is a four cylinder engine, and comfortable. Get good gas mileage and parts are fairly affordable, too. It has heated seats, also has four wheel drive, very roomy for size of vehicle, has built in CD player and design is with customer comfort in mind, overall appearance of the vehicle catches the eye and it has a smaller engine which is fuel economy but has the power to get thru anything. However, the Jeep should have a bigger trunk or storage area or should come with a compartment on top of rack for better storage of road side equipment and car maintenance.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

2014 Jeep Compass in the service department constantly for stall starting and engine ticking noise when turning it off. Chrysler states that they are unable to detect the stall starting. I have 3 videos to prove it and theyre stressing me out. My Jeep has gone to the dealer over 4 times for the same issue and the only thing that was replaced was a solenoid for the ticking noise when shutting off that is still there. All Im hearing is if it happens again. I live nearly 100 miles from the dealership one way. The dealership and Chrysler representative lied like they put a black box on my Jeep to detect the issue and asked me to bring my Jeep back to the dealership by a certain date to have it removed. I get to the dealership just to find out no box was ever placed on it. Im fed up and stressed to the max with the run-arounds and in the midst of all this from the beginning, dealing with a dying mother that passed January 25 and still mourning her, and dealing with Chrysler is too much.

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area. I immediately called for help and couldnt even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps. From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesnt have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I cant go through puddles.

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just cant believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they wont stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

Never use this company. Very BAD customer service if you can ever get off of hold waiting for them. Changing their name from Frontier to Vantage is not going to fix them. Had to use the Attorney General’s office of MN to get them to respond and admit all their billing errors.

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!

American Legions and Associates Within and Under Our Preamble / COME TO ATTENTION! As a Disabled Member with Severe PTSD that I unknowingly dragged around like an Anchor for 30 yrs until a long overdue diagnosis (Clarity) at the VA Ct. was brought on by a work related (long term) Head Injury in 2001. Sadly I was forced (seizure potential) into a smoother ride and gave up my Surf Fishing Partner for The Outer Banks of North Carolina, a 1992 RELIABLE Jeep Laredo 2 door W/ VENT WINDOWS, plenty of power (straight six), Great MILEAGE and I KNEW what every knob or lever in it was for unlike these I-PODS ON WHEELS weve been CURSED with.I would gladly trade that new 2014 PSYCHOPATH CARPORT SMUDGE for the 1992 Laredo W/ VENT WINDOWS. Might save my hearing as I wouldnt have to play Musical Windows to find the right combination that stops the buffeting on my Ear Drums. Anyone sued them over that. LEGION, stay with me. Its the thousands of other Americans PICKED OFF one at a time by these Vehicles, Do Nothing Dealerships and Corporate Policies that in our Preamble WE have the MANDATES to Make Right what the Many Individuals cannot.I cannot morally trade or sell my vehicle. I know what Mayhem it is capable of. Locking Up at 50 while accelerating to 60 and the Dealerships Diagnostic Computer (Sergeant Schultz) Sees Nothing, ONCE AGAIN AS USUAL. The Radio and 911 button kept, what I called Shorting Out from day 1. After the 3rd complaint they were replacing it (the Antenna) and found Rodent Activity in the Headliner, chewed wires, feces (old dried) and a nest (vacant). Told to stop, My Infestation, My Problem. I bagged it, nest and all, doesnt look like any droppings from this area of the world. Cover Your Eyes Hard Core Jeepers, they arent made in the USA anymore, assembled maybe and the troublesome transmissions made in Detroit by Disgruntled Union Members. Take it for what its worth. This country needs the Legion for more than this, but You have to start somewhere if we want our Country made Right Again and Hold Our Products High with Pride.

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

Have a 2009 Compass covered less than 19000 miles from new. It has a fault which causes the engine to go to limp home mode. The local Jeep dealership has carried out various works to a total cost of nearly 1000 euros, but cannot cure problem. They are now suggesting further work of around 10000 euros but are not sure if this will solve the problem or not. Jeep seem to have no idea what the problem is or how to fix it. I am at a total loss as how to move forward... Pay 10000 euros which may or may not cure the problem or scrap a virtually new car because the manufacturer is unable to repair it. IF YOU ARE THINKING OF BUYING A NEW JEEP, THINK AGAIN.

We have a 2007 Jeep Commander with the lifetime, unlimited mile, unlimited time warranty from Jeep (Chrysler). For the past year, it has stalled repeatedly without warning. It just dies while going down the road which of course results in a loss of all power assist for steering and braking leaving the driver to muscle it out of traffic. It will restart but only after putting it in Park and turning the key completely to the off position and then restarting. It has been to the dealership multiple times, for a total time in the shop for a total time of about two months during the past year and they have yet to diagnose, much less, fix the problem despite getting Jeep engineers involved. We got the run-around from Jeep who eventually dropped the case and said we could start over with a new complaint. What value is a lifetime warranty on a vehicle that the dealer and manufacturer is incapable of repairing? The dealership has done what they can, but Jeep offers us NOTHING but words.

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!

Finance manager screwed up our lease so bad that he had to drive to Rockford to have us re-sign a new lease. He processed the original and didn’t send in the new one. I had been making payments on the account number I received and not the one he sent in. In the end, we ended up with 5 inquiries on our credit score, a new alias as he misspelled my last name, dealing with proving my payments with bank statements, a harassing phone call from the dealership wanting payment over the phone, a repossession notice/Chrysler saying we were current, and a GM that wouldn’t return our calls. Luckily, Chrysler Finance has been the only one that has been helpful and straightened things out for us.

I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.

2014 Jeep Grand Cherokee - I just wanted to reiterate what another user has stated about the drivers seat lumbar cracking. I have noticed it cracking fairly regularly, but intermittently - and I have not yet found a fix. The previous user stated that a piece is too short and needs to be repaired. Does anyone have any info for me so I can communicate this to my dealer. Thanks.

Central Jeep Norwood, MA refuses to accept the service contract which covers the wiper motor. The dealers mechanic also cracked my windshield. Customer service at Chrysler Headquarters says they have to go along with the dealer.

On June 7th of this year, and since then I have had to take the Jeep close to ten times. I purchased this Jeep for a rather affordable price compared to other models at the dealership. I soon found out why. Within 24 hours of owning it, the cooling fan stopped working and caused the engine to overheat within seconds of starting the engine. I took it in to the same dealership I bought it from, a certified Jeep one at that, to be repaired and thought that was it. Exactly two weeks later, the check engine light came back on but this time it was because there was a small evap leak with the emissions system. They repaired it and assured me everything was fine. A week later the light came back on and I was told the fuel tank pressure sensor was faulty. Once again that was taken care of and they said everything was fine. Yet another week went by and the light was back on. The same sensor they replaced the week prior was also faulty. They replaced this and I was hoping everything was finally done having issues. That lasted about two weeks when the light came back on. The dealership said it was being caused by the emissions system, which at this point they had completely replaced the module, but everything was fine. No leaks, no faulty sensors. The light was just on. They cleared it and a week later the light was back on. Only after all this was my Jeeps issues being taken up with Chrysler. I was told that if the light came back on, dont even bother taking it in, just keep driving it like normal. I wasnt having that since the light coming on could have been caused by anything.The final straw was when I was trying to make a left turn in a busy intersection. I pressed on the gas and could hear the engine revving but the car was not moving forward aside from the normal rolling that happens. I took the Jeep in the next morning and they said it had to do with the ABS system needing an update. I almost was in a car accident over an update? Thats unacceptable to me. I cannot wait to be rid of this vehicle as I no longer feel safe driving it and I have grown tired of constantly needing to take it in.

Gear shift stick (auto) went from park to drive, dashboard still showed car was in park. I thought this should have been covered as it not wear and tear.

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

Bought a new JL Rubicon from the dealership. 4 days later the handle falls off. Took to dealership. Waited an hour for them to tell me they needed to order parts. Next day go back and they have wrong parts again. Of course after another hour wait. They couldnt even tell me when the parts will be in stock. Just that its a new model so could take some time.

I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

Transmission keeps shifting into neutral. Check engine light goes on. I have to pull over and restart to get the Jeep to have power again. There is something wrong with the Trans, shifts very hard not smooth at all. Who designed this piece? Did damage to the rear end and I think it was the trans shifting so hard that it broke things in the diff. They had to rip it all apart but did comp the rear end. The dealership said everything was fixed. I had to pay for the trans to be serviced 20K miles early and pay for the car rental. I feel like they should have comped everything, their parts are failing. Then parts (Flood Lights) were stolen off my Jeep while getting serviced, what Next? The next day after getting the vehicle back the Check engine light came back on and the car shifted into neutral while on the freeway. This has been happening since about 35K miles, now at 40K. This is a dangerous situation and someone is going to die driving these vehicles with these trans shifting out of gear. Very sad for their top of the line jeeps loaded. I love the look of these vehicles but the auto transmission sucks! I wish I would have bought a manual. Please Recall the Trans before you hurt someone!

My hitch was inspected by a jeep dealer in peebles, ohio... it was very rusty. Later in day, I tried to hitch a small boat to the hitch, and it folded to the ground. When I told the inspecting dealer, he said the only criteria was measured how far from gas tank, hitch protects it, no strength. Called Jeep, no help.

The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

JEEP PATRIOT 2008 many suspension problem control arm tie rod, turn signal blinking fast and return to normal. It does this in wet or very damp periods, just received a notes for from FCA front and rear crossmember for certain 2008 -2012 Dodge Caliber Jeep Compass and Patriot for severely corroded P.S Be very vigilant with having your windshield change. Make sure that they dont damage the paint like they did to me and I have a rust problem.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, have your windows gone out yet? Or say, I see your windows are wedged, I had to keep mine that way until I got rid of it. Is there somewhere I can turn to with the company?

I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere. I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.

My Jeep Liberty 2005 all of a sudden would not start. My husband, who is a mechanic, researched the problem and tried to buy the part from our local dealer. We were told that the part was not serviceable and we would have to buy a re-manufactured steering column for $800.00 + core charge. Catch was that over 800 people were ahead of us on a waiting list. We researched online and, thanks to my husband, found the part needed. It was an ignition actuator pin that was under $40.00. It solved the problem. $800.00 vs $40.00, not a question. For others out there, the part number is 924-704.

I have had my 2013 Jeep Patriot for almost 5 years now. I like this car because it gets good gas mileage, it has a satellite radio, heated seats, heated mirrors and radio controls on the steering wheel. Also it has a sunroof that I enjoy a lot. I like almost everything about my Jeep Patriot. The only thing I dislike a little is that it is a bit hard to tell how close you are getting to objects. But other than that, it has been a very reliable vehicle and all I have had to do is have it serviced.

I have 2 Jeeps. One is a 2012 Jeep Patriot that has minor issues that havent cost a ton. The other is a 2017 Jeep Compass that has had major financial issues recently. I have an extended warranty on the 2017 Jeep as I bought it used. I took it to my local Jeep dealership when it started hesitating and engine lights went on. They claimed it was a spark plug, maintenance issue that cost me over 500 dollars. Then less than 2 months later same issues same lights on. I took it back to dealership and they diagnosed it with a throttle body problem that was going to cost me an additional 700 dollars (not under warranty). I towed it away but had to pay the 130 for the diagnostic problem they should have seen/fixed the first time. My 2012 Jeep has a 4wd light on ever since I took it to same dealership to fix a recall problem. My honest mechanic said the dealership pinched the wires when they fixed the recall problem. I will never buy another Jeep or go back to Newport Jeep for anything.

The worst vehicle that I have ever own. No... the worst investment that I have ever made. This vehicle has given me nothing but issues. I think that I may stop parking it in the garage and just park it at the mechanic every night. At 30000 the thermostat failed; at 50000 miles the water pump failed; soon after the head gasket blew; then the head itself; then the water pump again; the heat; the alarm would go off when driving; had two batteries die due to a draw somewhere; the camshaft had to be replaced; the cam sensor; oh... lets not forget the oil sender sensor and now back in the shop because it randomly stalls at speeds over 40 miles an hour. I feel like I am driving a Yugo.

Intermittent power and performance issues @30000 kms. Disinterest from dealership because fault not present when vehicle presented and onboard computer not programmed to store faults. Had to put up with problem till local mechanic discovered split in turbo hose. Microprocessor fault resulting in no headlights, no wiper/washers, no turn indicators. Dealer offered appointment to investigate in 3 weeks. No diagnostic assistance offered to local mechanic. 140000kms lower control arm ball joints on front suspension dangerously worn. Quoted $1400 plus labor to rectify. I have owned many vehicles and never had ball joints fail at this mileage.

I have owned several Jeeps. Affordable 4 wheel drive vehicles, many options available, no shortage of available dealerships if in need of service. I love them for winter driving. Very stable and sturdy on snow or ice. Many options for purchasing.

My Jeep Liberty has been a safe, reliable vehicle that has required only routine maintenance. Its got a great capacity in the rear for its size. Convenient when Ive bought small furniture items. I also like the four-wheel drive. We could tow this car behind our RV, and it would support the lift for my husbands mobility scooter without dragging. However, the seats could be more comfortable.

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I dont know how long.

We bought a jeep from Airpark Jeep in Scottsdale, AZ on October 1st 2016. Airpark finance department told us in writing that Chase Bank was our lender. We received the payment book and promptly made our first payment and set up auto payment to Chase Bank the first week of November. On November 21st, we started receiving phone calls from Ally Financial stating we missed our payment!We never received notification from Airpark that Ally held the note on our Jeep and not Chase Bank. We never received any loan payment information indicating we had a loan with Ally Financial. We did receive loan payment information from Chase bank so we promptly paid the loan. Airpark discovered there are/were two loan contracts created for our vehicle, BUT they neglected to notify us that they submitted our contract to a new lender.We continue to get daily phone calls from Ally after we escalated the calls to Allys management team where they assured us the calls would stop, and they would be working with Airpark dealerships financial department to get this straightened out ASAP. The Dealership financial management became involved after we couldnt get responses or returned calls from our finance contact person. Airpark has assured us this is being taken care of but we continue to receive harassing phone calls from Ally Financial every day! We now have to wait and field the calls and pray that this mess is cleaned up BEFORE it is submitted to the credit agencies which will destroy our credit!!!!SERIOUSLY?!? We are being harassed DAILY for something we cant control and Airpark Finance department now states it is out of their control. How did they let this happen and NOT notify their client to any changes???

I was one of the very first to sign up and order an all new Jeep Gladiator Launch Edition. It has been a botched launch ever since the beginning. The website pre-order not working correctly, promised a white glove concierge experience with no contact from them, the factory pumping out Jeeps for orders that were placed months after mine, and now delivery...As I type this it sits in a lot waiting on truck to bring it two hours to the dealership..for an entire month it has been sitting there. The chat is of no help and my salesman says FCA wont let him send someone just to pick it up. Starting to wonder why I am buying this if this is how Jeep treats its customers.

I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didnt go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.

I have put a ton of money in my front end. Practicably rebuilt it, Im not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and Im nervous. I care about their safety. Thank you.

Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.

I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.

I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.

I own a 2015 Renegade with 47k miles and it has been in the shop three times in the last 45 days. It is currently in the shop now going on 31 day and it is still not fixed. It is have a power and drive issues that they have pointed at electrical as the main issue. I have opened a case with Jeep Corp and they have not done anything to assist the dealership and the case manager David and his manager Samantha have done nothing but hang up on me and not give a ** about me the customer. I have made two payments for a car that I can’t even drive and they won’t give me a loaner for more than the first 10 days. I am screaming at the top of my lungs get off your ** and send or get the right person on the phone with the dealership to fix my Jeep. If anyone wants to get any further info and you are from Jeep call Xtreme Dodge in Jackson Michigan and they will know my case.

I travel a lot and had my oil changed out of state. Come to find out the dealership didn’t seal my oil filter properly and has been dripping oil. I contact the dealership in Albany Ny to only find out they want me to drive 3 hours to have my oil changed there again. First off why would I go back when they did it wrong the first time. Secondly it’s a 3-hour drive with dripping oil. So I contact Jeep directly only to find out there is absolutely nothing they can do for me. Seriously, I have had owned other cars and dealerships have always been great offering any help in anyway. All I’m looking for is 1 free oil change so I don’t have to pay $150 in a month for 2 oil changes. I’m really starting to rethink buying a Jeep. Especially knowing how they cant help me at all. They couldn’t even get a hold of the dealership to even speak to them. That right there should tell you how great they are. If I could have given it a zero or even lower I would have.

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

I have had to replace three of the four window regulators and the fourth also needs replacing at my own cost.

I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldnt even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldnt be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

I bought my 2016 Jeep Renegade new. I have had it since March of 2016. I am VERY dissatisfied with it and the Jeep experience. I started having problems with it around July of last year and it has literally been in and out of the shop since. I lose gas power while driving, it just does not go. Jeeps reasoning behind no gas is the transmission is trying to find a gear. This is NOT acceptable. A car should go no matter what when you push the gas pedal down. I have had a few close calls because my car chooses when it wants to go. I have also been told turn your traction control off and this should fix the problem. I am not sure why this should fix my problem, my car should go when I push the gas down. I asked why I have to manually put my car in first gear, their response is First gear is for four wheel drive. Well, there is your problem. Thats why it cant find a gear when I am rolling forward, or turning and trying to go. Maybe it needs first gear. This is the WORST car I have EVER driven. I love how the excuses of why it drives so horribly just flow like a river. I should feel safe when I drive my car, and I dont because I dont know when it is going to happen. The problem has happened to my husband and my son.

Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.

I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since Ive owned it. I have had many electrical quirks such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

2010 Jeep Liberty 3.7 liter engine with 74400 miles on it - I bought my Jeep last July 2015. I have had it in the multiple times for the water pump, heater core, thermostat, misfire several times and now brought it in on Wednesday August 3, 2016. It was loosing fluid out of the overflow so we called and brought it in to the shop and now they tell me that my engine is toast because we blew a head gasket. Nice right. I still owe money on the Jeep and my husband is disabled and we only have 1 vehicle. How am I going to bring him back and forth to the doctors and I have to work to make money and we dont have a pot to piss in. And I just spoke to Jeep helpline and they said they lend me a helping hand because after 7 minutes on the phone that we dont fit any of the criteria to get help. WTF. So much for Jeeps. I will not ever buy one again. You suck!!! My last Jeep is 16 years old and has 168000 miles on it when I sold it and it still running and never had a problem with it!!! Thanks JEEP.

This vehicle is a great medium size SUV. Bought to pull behind an RV. It served that purpose and as a great car for a couple. Very versatile and reliable. No problems and love the diagnostic monthly report.

I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.

Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car. The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, thats why your remote doesnt work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guys car though. I know there are a finite amount of codes to go around, but what are the odds? Im lucky that mine works still.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the Part Time indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off. Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.

I purchased this 2007 Jeep Commander when it was 2 years old. It still had a factory warranty. It has been nothing but a piece of garbage. This is by far the worst vehicle that I have ever owned, or that anyone I know has ever owned. Nothing but a pile of troubles. Windows never worked right, sometimes they went up, and sometimes they get stuck (elect). Water leaks through the sunroof tubes because of poor design. They need to be cleaned out twice a year or my car will be soaking wet and leaking from the handles and down through the doors to the floor. When heater turns on, makes loud squealing sounds, and to turn heat off you have to hit the ac switch. Seats also had bad wiring and would not adjust back and forth.I do regular maintenance on my car every three months, and my vehicle is garage kept. Ever since I had this Jeep, it stalls, wont start on first crank intermittently, shuts off while driving, and windshield wipers work when they decide to go on for no apparent reason. When I take it for service, no one sees anything wrong with it. No codes, no problems when test driving. Everytime I get this Commander out of the garage, two months later it is being towed in for another problem. In the last 15 months, I have had to replace the oil pan (really??? Rusted completely through), water pump, fuel pump, leaking transmission lines (poor design, rubbing together), crank sensor, and NOW to my amazement the ECM.Really??? I want to puke. Got to fix it, so that I can get rid of it. Because I NEVER want to look at another Jeep/Chrysler product again. I really hate the fact that someone else has to get this money trap junk. Because that is exactly what it is!!! When this Jeep hit 100,000 miles, which was 15 months ago, it has proved to be moneymaker for Jeep parts and labor, and a real unreliable vehicle for the owner. Lets not forget all the electrical and design problems it has had from the start. I am still at a shock about the computer system going bad. Yeah 1400.00, that never should have happened!!! I cannot wait to get it fixed and get it out of my name.

Check engine light is a problem and after going to the dealership and paying 500+ to fix the problem, it still came on. I like the car overall but the remote start feature is deactivated when check engine light is on. The radio also doesnt have CD player and only plays sat radio or iPod/phone. The gas mileage isnt that great and could be better. Also, most of the repairs are very costly. Nevertheless, I like the look and color of the vehicle. It has heated seats and remote start which was what I was looking for in a vehicle. The sunroof is an added benefit as well.

2012 Jeep Liberty automatic transmission has a loud clunk when up-shifting or down-shifting. It sounds like its coming from transmission or drive shaft u-joint. I took it to the dealership and the technician replicated the problem on the Jeep as well as another Jeep on their lot. The dealership contacted Chrysler and was told that Chrysler was aware of the problem, but has no fix or repair to correct it. They stated that it may be a software problem with the transmission control module(?). This has happened ever since the Jeep was new and it now has 5,000 miles on it. One of these days, the transmission and/or drive shaft is going to being lying on the road. And, all this time, Chrysler admits that they have a problem!

Bought a 2019 Jeep Cherokee Limited 6 cyl. in Oct. 2018.. Biggest mistake Ever.. From the first week issues started. As the months passed the issues became more and more serious..and ONLY A COUPLE ISSUES HAVE BEEN RESOLVED, LEAST FOR THE TIME BEING... AND TODAY ANOTHER ISSUE.. CANT PUT GAS IN IT!! IT SPITS IT RIGHT BACK ON ME!! SO I called the dealership and in a week or so I can have it looked at..so I called CS at Jeep and got the same reply.. I think sooner would be a nice thing!! Everyone I have spoken to says theirs too, is a total nightmare.. Just DO NOT BUY ONE.. I NEVER WILL AGAIN!! JUST CALLED MY CHRYSLER dealer who I bought my 300s from. Theyll get me in tomorrow.. Yay..Chrysler Of Waseca Mn. Best dealership around!! Issues include..paint lift, no working seatbelts, lock out, lockdown, screen went blank then horizontal lines, jerking, wont start, wont accept gas, radio on and off.. I have asked right away for Jeep to take it back when I had no working seat belts on day one but no reply.. They did repair the seatbelts... Im glad I have my old 1995 Chrysler Lebaron convert ...much more reliable than this 2019 JEEP!!

I financed a new 2007 Jeep Commander Sport. The first of many visits to the dealer was reinstalling the software. Then, we experienced on occasion, when all the gears on the panel lit up, and our truck wouldnt drive over 20 mph, which we recorded. I took it to the dealer, and never duplicated the error (software got updated). A couple of months later, the passenger speaker had a recall, and the dealer fixed it. A few months later, we noticed on cold days the idle would drop, as it was going to shut off. Also, on stops, the idle would go up, as my foot was on the break pedal. This got me worried. Once, a pedestrian walking in front of me thought I did it to scare them. I took it to the dealer. At this time, I knew the staff at Long Beach Chrysler Jeep personally, so they tried duplicating it. Of course, it wasnt. Months went by, everything was cool, I guess, then there was another recall on the side air bags. Before I go on, I forgot my wife was in involved in an accident, as she was leaving her parking spot. To get on the street, a driver clipped her tire, and pushed her forward six feet onto a parked Lexus. No airbags were deployed. They inspected something like the black box, and said she was traveling at a certain rate of speed to deploy. Whatever, my wife was at fault. The problem ended with the self idling after the last software upgrade.At 30,000 miles, I needed to service the transmission. I thought about taking it to a local shop. To my surprise, my truck didnt come equipped with a transmission dipstick. The dealer, or someone with the latest tool could only check it. At this time, I had moved to Bakersfield, so my choice was to take it to the local Jeep dealer. They noticed there was a leak on a seal. My warranty covered it, but had to pay a $200 deductible. It was smooth sailing, until my turning signaler started acting up in November. It was broken, so I had to replace it, and again, I had to pay a deductible.A month later, I noticed outside air coming in through the vents, but my fan cycle was off, and air was in recirculating mode, so no air should have been noticed. I took it in, in January 2012, to see if there was a recall, or maybe something got disconnected. The Bakersfield Jeep dealer would charge a diagnostic fee, and if the part was covered in warranty, they would waive it. They found the actuator needs to be replaced, and its not covered by my warranty. They gave me a discounted quote for $850, but got me for my diagnostic fee. I knew it was a problem with the outside air coming in, so when I took it in, I told them it must be some kind of damper, that opens and closes like a door. Why couldnt the dealer tell me that only major AC components were covered, before they took my money. So now, my warranty is expiring, and Im shopping for an extended warranty service outside the dealer. Since I have a pre-existing problem, a new warranty will not honor it. Unless its another component that leads to that problem.Another issue I experienced about 2 years later after purchase, was my passenger mirror needed to be replaced. The long beach dealer fixed it. Prior to that, my gear shifter got stuck, and needed to be fixed. The dealer fixed it. Within the third year or so, I was living in the valley, and it gets hot. I turned the AC on, and a real foul muggy smell would come out of the vents. I took it to the dealer, and they had report that the condensate drain was plugged up. The dealer fixed it and even cleaned up my AC vents with some fancy spray. Im finally going to be done paying it off in a few months, and have no plans of ever buying a Chrysler/Jeep vehicle. For what its worth, now I think Ill have to buy an extended warranty elsewhere. I hope my issues get resolved with whatever service contract I purchase, and hope its not the actuator that the dealer said was faulty. Im not planning to get rid of it for now, I will drive it until years of newer warranties are expired.

Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.

Jeep Extended Warranty Scam! If you just bought a New Jeep and you opt for the Lifetime Warranty then you have just been SCAMMED! Here is what happened to me, to prove my point. I bought a New 2017 Jeep Renegade on Jan 2018. After some thought and searching for an Extended Vehicle Protection plan, I decide to go with Mopar’s Vehicle Protection (MVP). So, I called Mopar, and the salesman told me that as soon as the Manufacturer Warranty ends then, the Extended Warranty would kick in!Well, Folks, This Was a Major Lie! The salesman NEVER said that this replaces your Manufacturer Warranty the Day that you buy it! AND it will automatically insert itself back to the date that you bought the vehicle! So, basically, you are paying for the Manufacturer Warranty! How stupid do I feel? I feel very stupid at this point! Who in their right mind would pay for a warranty that is FREE for 5 years? I know if I was told that this warranty would take the place of the Manufacturer Warranty from the time you bought it, I would say, “Hell-NO!” This is a Major SCAM People!So, I called Mopar (800-521-9922) and asked to speak to Admin to tried to explain that the Salesman at Mopar lied to me by not telling me that this Warranty would run Concurrent with the Manufacturer Warranty (Take its place) and that I would be paying for my warranty from the get-go! Now I don’t know about you folks, but who in their right mind would pay for something that is given to them for FREE? So, I tried to explain this to “Danu”. I don’t know the spelling of his name, but that is how he said it when I talked to him on June 28, 2019, @ 12 PM Mtz. He told me that this is correct and that I will get a refund back minus $1000 for the time that I was on this Extended Warranty Protection plan from Mopar, even though, Mopar (Jeep) was already given me for 5 year or 60,000 miles for free! I asked to speak to a supervisor of Manager and he said there isn’t any and then transfer me to a survey on how well this call went! LOL, of course, I gave the LOWEST possible score that I could give him! And, I kissed my $1000 goodbye! Needless to say, Jeep has just put another unhappy customer on the street to tell the masses what is going on behind the curtain of deception! So, people if you feel like being SCAMMED And throwing your money down the ** then just opt into the Jeep Lifetime Warranty Program! T. ** Colorado

I have always been a Jeep fan, from the time of childhood. I loved everything about them, the look, the engine, the fact that they were American made, and the impression that they took care of their customers. Sadly something as little as an auxiliary cord insert has changed all that. After my auxiliary cord started to malfunction I took the car into the jeep dealership to get it looked at. They sprung their diagnosis fee at me last minute which so happened to be $100 dollars, to look at the radio. They came back to tell me conveniently that this issue couldnt be fixed and that I would need an entire new radio which would be extra, of course. Knowing exactly what happened to the auxiliary cord, I questioned their diagnosis.So I contacted the company directly, which apparently means to them that I didnt understand what was being told to me at the dealership, so they clarified all the information, (basically a waste of time with ID member **), who also failed to answer my other question of who is supervisor was and how to contact them. What makes matters worse is that I was informed in the waiting room by a fellow customer, how to fix the problem for only $50. I had already agreed to the diagnosis fee, assuming the Jeep Company had their customers interests at heart. Instead I felt like it was another situation of a big company taking advantage of the little guys, for a small price.After seeing their reviews, it doesnt surprise me that their customer service rate is so low. It seems as though Jeep is trying to fix that the wrong way. All of the employees were very nice telling me they were unable to fix the problem, but thats not what customer service is about. Its not about being nice. Its about having your customers best interest at heart and that is NOT a Jeep thing.Further information, I have had the car 2 years and as great as it has treated me, its not a car I would recommend. I got into a minor fender bender a couple of months back where I hit another car going 10 mph. There was no visible damage to either cars, so we just exchanged information and went our separate ways. The Next day my check engine light went on and my car started to act funky, so I took it into Midas. They told me that it looked like my car hit a metal pole, with all the damage that was created, $900 of internal damages after a hit going 15 mph.Another issue Ive had with the car was its roaders. My aunt drove my car over a parking curb. That one bump created an additional $800 bill because the roaders are not make to support that type of maneuver. (Rolling OVER a CURB.) Jeeps get a fake rap for being tough. That is not the case with the patriot. I am done with Jeeps based on their priorities alone. Take care of your mechanics (who get paid by the customer btw, not the company). Take care of your customers, and maybe your cars.

I leased a 2017 Jeep Renegade. Since August 2017 this vehicle has failed to start every time and has been in and out of the shop for more than 40 cumulative days. I am very disappointed in the vehicle and at this point accepted the fact that the vehicle is unreliable. The vehicle has had numerous parts replaced by the dealer (eg. harness, fuel injectors, brake switch, etc). I want other people to know what experience I have had as this has not been a fun ride.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

I am a lifelong Jeep owner. Only ever had 2 cars that were not Jeeps. Always been a big fan, until my last two. I have had nothing but problems with my last two cars, which were purchased new. The defects have been ongoing since purchase. They have all kinds of electrical problems, all warning lights coming on for no reason at all, including the check engine light. The car will often not start or turn over at all, even though all the lights come on when I turn the key. The back gate on my last Jeep snapped for no reason at all. They fixed it 4 times and each time it would snap again immediately after being fixed. When I take the car in for service they tell me they can find nothing wrong, over and over again. I even have video, but it does me no good. They know that Jeeps keep selling, so they do nothing to help. After repeatedly taking my Jeep in for service and getting no help, I am selling it and will not buy a Jeep again. It is 2 years old.

My 2007 jeep commander wants to stall when starting off. It remains locked at 35 mph, until I shift it to neutral, and back to drive. The dealer cannot find the problem. I fear that it will get me into an accident at some point.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.

2014 Jeep Cherokee Limited - Never liked how my transmission shifted but was told by salesman that is how the 9 speed reacted. Received recall in April 2015 for PCM and TCM. Had the updates installed. Informed Jeep dealership there was an issue with my tranny. Made appt on Jun 25, 2015. They couldnt verify my concern but would note it as such. Stated they did install a new flash update. On July 1, 2015 I was stopped at an intersection. Light turned green, partway through intersection my jeep came to an instant stop. My park sense, ignition, and crash warning lights went off as well as my transmission. I could not get my vehicle started. After several attempts it started and as I shifted to drive I heard a loud clanking sound. I was able to hobble the jeep to the dealership. As of today, July 7th, they have ordered a valve body and transmission wiring harness. My vehicle has less than 9000 miles. The instant stall could have caused a serious accident with the potential for a fatality. Thank goodness it was during early morning hours. I am very frustrated as Jeep knew there were issues with these transmissions yet they placed them on the market. I still owe several thousand dollars on this rig that I now fear will continue to have issues. I do not know how long it will take to receive the parts and complete the repair.

While I was driving my 2014 Jeep Patriot with 32,900 miles on it and this is what happened 7-20-16 (see pics). I purchased this vehicle 4-28-16. Dealer says 4-5 days before it will be serviced. This is a serious problem!

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.

I have a 2007 Jeep Commander that loses power, no matter how much you push gas car will not go, then after a few minutes car regains power, and it seems to happen every few months.

Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada dont like importers. They call us “curbers.” A bad word. The Chrysler service departments dont like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty’s computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISNT COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I dont know if this malfunction is due to the vehicles prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month. Thats where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but dont waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) wont cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if Im interested in purchasing another Jeep LOL!!! UM ** NO. IM NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

The dealer was called and he told us that we were 129th on the list for a speaker transformer. The right side of the vehicle has no sound. After inspection we were told that the speaker needed a transformer. I called a dealer in Florida when the date the transformer was supposed to arrive here came and went. We were supposed to have it by January 24. After speaking to Florida I was told that they didnt know if any were going to be coming in because they didn’t have a supplier. So they sell you dead equipment and they cant replace it. We have so much trouble with this Jeep. The motor has been replaced, plus the transmission, the heater blower, the seat heater and the list goes on and on.

I wanted to write and ask if anyone else has had a problem with their Jeep Liberty suddenly catching fire. I had this happen to me for no apparent reason. No warning lights, no strange sounds, nothing. I was driving along and LUCKILY a driver behind me honked his horn and flashed his lights to get my attention. I came to a stop at a stoplight and thats when smoke and flames started to come out of the vents and fill the interior of the Jeep. I pulled off the road into a convenience store parking lot, jumped out and ran inside. The fire department arrived in less than 5 minutes but my Jeep was a complete loss. I have attached the pictures to show the aftermath. THANK GOD that I escaped but sadly I was left with a pile of ash that my insurance company would only pay a depreciated value for the remains...

The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.

2014 Jeep Cherokee latitude Lemon - Problems since January. Newest problem needs cylinder head and was overheating. Not including the tranny wobble out of 1st and 2nd gear if it even moves. I feel very unsafe driving it and opened a ticket with corporate. Contacting lawyer, they had my jeep for over 1 week, no loaner. I have called them 2 times. Shouldnt they call me and get authorization to work on my car??? Super upset because it did drive well in the snow!Updated on 02/22/2015I had to get a lawyer. There is a laundry list of things that went wrong with my 2014 Jeep Cherokee. First, the second day I had it the check engine light came on. The dealership said it was the oxygen sensor, but it wasnt bad enough to change. That happened 3 times before they decided to change it. When the light came on I would get horrible gas mileage, but thats apparently not an issue to Jeep. The remote start doesnt work when the check engine light comes on which makes sense, but when you have to wait 2 weeks for a service visit in the dead of winter, not cool. Next the touch screen failed and they had to order it. Couldnt drive it heat in winter with my kids. The manual controls wont work if the touch screen malfunctions. Then after the first week the transmission was constantly acting funny, hesitating, and the mechanic would go on a test drive with us and couldnt deny our complaints. Then the head went on the engine, it overheated. It took over 40 days to diagnose. They gave a hard time about a free loaner car. I forgot to mention they keep greasing the suspension because it makes a grinding noise since about 400 miles. The transmission is still horrible, the updates seem to be made up. I tried trading it in and Bayside Jeep in Queens would not return my calls for a trade. A hand full of time the jeep wouldnt start, would appear to be dead, then 20 min later it would start. Unsafe in stop and go traffic, because it lunges forward and wont continue. I hear a loud clunk when that happens. The transmission or engine makes a weird gurgling noise. I got a lawyer because I was unhappy having a new jeep with replacement parts in the engine. Its a huge deal, I should have gotten a new one. The lawyer got them to buy my jeep back at full sales price, but Im still losing rebates which = losing my trade in. I also had to pay for millage because of NYS Lemon Law. I dont have good credit so when I turn it in I will get back about 500.00 to start over. It takes another 6-7 months for NYS to refund tax/title/DMV fees. So I dont feel whole, and I have no idea what to get. Before this I a bmw, but it was rear wheel drive, and before that the had a 95 cheep grand cherokee that was great and still on the road. They dont make cars like they used to. Im at a loss for what to purchase next, Ive been burned by this experience.

I want to start off by saying that I come from a family of multiple Jeep owners (husband, mom, dad, brother, mother-in-law, etc.) as we all love Jeep. More so, I was looking forward to purchasing a second vehicle for myself (of course a Jeep) because they have been reliable cars, or so I thought, and I had faith in the Jeep Company. That was until my unfortunate and super expensive experience that has kickstarted my 2021 year. While driving back home shortly after New Year’s Day, my 2015 Jeep Grand Cherokee with only 66K miles, suddenly decided not to turn back on after stopping for gas. Fortunately, I was able to tow it to the nearest Jeep dealership, where I only go to for car service. Since it was the holidays, there was a delay in my cars diagnostic. After 4 days of being at the Jeep dealership, I was finally informed that my fuel pump and wiring had to be replaced for about $1,500 plus tax because nothing that needed repair was covered under warranty. Now, lets add $1,500 plus tax to the total cost that I have been incurring with rental car, stay, food, etc. since my 2015 Jeep, with only 66k miles, stopped working while I was 4 hours away from home. I decided to call the Jeep warranty customer care to get clarification on what is covered in my warranty. After speaking with several customer care agents, they all shared that my fuel pump is covered under the manufacturer’s warranty for up to 7 years or 100K miles, which conflicted with what the Jeep dealership shared. Additionally, I was told that I had trip interruption protection for up to 100K, which would help with all the costs I was incurring being 4 hours away from home. Unfortunately, the Jeep car dealership and the Jeep warranty customer care were not agreeing, which caused additional delays in my car getting fixed. After speaking with various customer care numbers for 2 days that were being provided to me by each representative, it was finally confirmed that my 2015 Jeep Grand Cherokee’s fuel pump and wiring was not covered under any warranty. Additionally, the trip interruption plan that I was told I had, was indeed not true. Now I understand that rules are rules. However, this experience has left me with 2 burning questions: 1) How reliable are Jeep cars to break down at only 66K miles? 2) How reliable is the Jeep Company with ensuring proper employee training so that customers are not misled? -Sincerely disheartened by Jeep!

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.