I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.

Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on. I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joes insistence, Aaron had Howie reinstall the Remote Start. Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avengers remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it. Why cant we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wifes name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area. I immediately called for help and couldnt even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps. From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

I bought my 2013 Jeep Patriot about 5 months ago. I loved it up until about 10K miles when I first started having problems. It has the CVT style transmission in it, and has now overheated and left me on the side of the road 4 times now. This latest time I sat on the side of the road for 21/2 hours in a remote area where I had no cell service. I have determined that it happens just about every time the temp is over 90 degrees outside - happens frequently in southern Louisiana and I have sustained between 70-75 miles an hour for more than 1 hour - I commute 1-1/2 hours each way as I live in Mississippi, and the majority of the highway speeds between here and there are 70 mph. I have been fighting with Chrysler for almost 2 months now. I was ecstatic when I got a call from corporate last Friday telling me they would be happy to buy back OR trade-in my vehicle. Now the corporate guy here is telling me they absolutely will not buy-back my vehicle, they will only trade. I have been unable to find another Chrysler vehicle in my price range that suits my needs since it must be MSRP to MSRP. I am still actively fighting, and considering getting a lawyer at this point.

Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.

When I bought this car, nobody told me if I don’t regularly drive long distance on the freeway the soot level will build up and the car breaks down and needs to be towed in for service. My commute is only 5 minutes so I don’t have any need to drive long distances over 60 mph as the car required. I have had it break down three times since 2015. Jeep is very clever at dodging my calls and I can’t get anywhere with them. They have about the worst customer service I’ve ever seen. I’ve been told now three years later the car is not a good match for my driving habits and I have to sell. The value has dropped 23k in the three years I’ve had it. I’ll never buy a Jeep again!

Wife liked the looks of this jeep so I bought it for her. First Chrysler product and last I buy. I never thought I had to inspect inch by inch before leaving dealership. Both front seat backings were damaged or with defects. Dealer simply says, it is under warranty. Okay, no problem. While driving back home to other Elko, Nevada, wife notices passenger visor mirror is shattered. Dealer says it is under warranty. One week later, wife experiences all warning lights on cluster flashing and speedometer blacked out and inoperable! We call dealer extremely upset and they say it is a recall that they just forgot to tell us! But its under warranty...not one apology! I could not convince wife into purchasing another foreign vehicle then but after this experience, Chrysler products will not even be considered! Thank you.

I purchased my Sahara in Dec 2018. It was the first 2019 on the lot. I started having issues with my middle console latch. It was replaced until it broke again and I had to wait for Jeep to make a new part. Then I started having issues with my seat. The worse part comes March 2019 when I started to experience death wobble. Violent shaking of steering and the front end goes crazy after you hit any imperfection. This is on a stock vehicle.They put a steering damper on it. Was told this is a band aid fix but I figured for the motor trend suv of the year the dealer knows what they are doing. Nope. Having the same issue. This time going 70 mph on the highway with my kids in the car. Almost had an accident. What does Jeep wanna do? Put another steering damper on it. They refuse to buy the car back so I’m stuck with a $50k car I can’t drive over 45 mph. Please please don’t purchase these cars. The FCA only will throw a band aid at it if they are threatened with a lawsuit.

Check engine light is a problem and after going to the dealership and paying 500+ to fix the problem, it still came on. I like the car overall but the remote start feature is deactivated when check engine light is on. The radio also doesnt have CD player and only plays sat radio or iPod/phone. The gas mileage isnt that great and could be better. Also, most of the repairs are very costly. Nevertheless, I like the look and color of the vehicle. It has heated seats and remote start which was what I was looking for in a vehicle. The sunroof is an added benefit as well.

I have 2 accidents in the first month I have it. The worse car I ever bought. And the engine keeping give problems. Can you help? I almost kill myself and my kids. I broken all the windows, poor vision, engine, jerking stops.

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!

My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.

Purchased 2014 (new) Jeep Patriot from Nielsen Jeep/Dodge in East Hanover NJ Route 10. Computer on vehicle failed twice costing us hundreds in rental car fees as well as the inconvenience. The dealer does not cover the rental car and each time we drop the car off we have to wait almost a week before they will even look at it. We are also forced to pay an initial fee to determine that it is in fact a warranty issue. The computer is covered, but not the initial evaluation fee or the rental cars. I would think Nielsen/Chrysler would stand behind their product. We now have a car that is unreliable and we dont know where to turn. Is the computer going to fail again and strand us on a dark road in the middle of nowhere?

Just bought my 2012 Jeep Grand Cherokee this March. Since then my radio keeps going off and on and my light for my airbag is now going off. Anyone else having these problems?

After the hitch recall was conducted I have lost capabilities of my vehicle due to the manufacturer (JEEP). I bought a 2006 Jeep Liberty CRD delivered by Jeep with a trailer hitch and wiring. The tow rating of 5000lbs was the only reason the jeep was purchased with the benefit of a diesel engine for better mpg. I was informed by mail a recall was necessary to prevent damage to the fuel tank and fire in case of an accident. When I asked the service manager at Ourisman Jeep in Clarksville, MD, I was told the N46 recall consisted of an inspection of the installed hitch and a possible replacement hitch if the original failed inspection. I was told there should be no other issues. When I got the Jeep back, I was told the hitch was replaced and I was good to go. While waiting on the Jeep, I read the paperwork which stated my vehicle did not come equipped for towing (it did come equipped for towing) and that I could not tow with the hitch that was now installed. I asked about this and was told by the service manager at Ourisman it was just legalese to cover their butt and not to worry, tow as before. I became concerned as I use the Jeep regularly to tow and have not used it since as I am concerned if the tow hitch Ourisman installed fails I will be held liable as Jeep says I cannot tow in the paperwork. I emailed jeep and received the following: Thank you for contacting the Jeep Customer Assistance Center. We regret to learn of your concerns regarding the ability to tow with this new hitch. We regret to inform you that we are unable to diagnose or advise if your vehicle is safe regarding if you can tow with this new trailer hitch that was installed. There are too many variables involved and a detailed inspection of your vehicle is required for proper diagnosis. If you choose to use the new hitch for towing, you are responsible for any damage it may or may not cause.Based on that I wrote back asking why I went from a vehicle that could tow to one that couldnt and why it wasnt mentioned previously. The response was: We reviewed your concerns further in regards to obtain further clarification on if you are able to tow with this new hitch. FCA US LLC and the National Highway Traffic Safety Administration have agreed on this repair action. The repair procedure set out by FCA US LLC meets these requirements that were set out by the National Highway Traffic Safety Administration. The trailer-hitch assemblies installed as part of this campaign are intended only to provide rear structural reinforcement. Hitch-balls were not to be installed and customers are not advised to operate their vehicles with exposed hitch-balls. We apologize this information does not assist you with your concerns; however, we must stand behind our decision to advise you not to tow with this hitch.I am unsure who else to actually contact as the manufacturer and the dealer have now basically stolen from me the only reason I own the vehicle. I also dont understand how they would replace a hitch when I told them I use it for towing and later say it wasnt their call. I did email the BBB, they should respond in 30 days. I contacted NHTSA and received this in response: Thank you for contacting the U.S. Department of Transportations Vehicle Safety Hotline Information Center. For recall inquiries on your specific vehicle, safety seat, or other equipment please contact the manufacturer. We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.I started out just wanting the jeep back to where I can tow. But since Jeep refuses and is saying that it was approved by NHTSA to get lost or at least thats what the last email from Jeep seems to say, I dont want it anymore as I cant use it. Now I think based on the paperwork I likely cant even sell the jeep to anyone planning to tow as even though it was rated to tow it now has paperwork saying not to. And even had Jeep offered to buy it back and give credit toward buying another Jeep/Chrysler/Dodge I wont. I wont buy another Chrysler product after this. This has completely turned me off the Company, even though I have been a lifelong Mopar Enthusiast, having owned a 68 Roadrunner, 87 Ram and a 2002 Quad Cab Dakota that was one of my previous tow vehicles. So now I have to begin a search for another vehicle that meets the need the Liberty was filling so I can have a vehicle to tow with; the ideal being a small 4x4 with a tow capacity of at least 5000lbs. And find a way to sell or trade the Jeep as I cannot justify continuing making payments on a vehicle I cannot use due to the fast one pulled by Jeep.

Wrote a yr ago and its worst. Transmission from 1st to 2nd gear skips and when it catches gear, rear end wants to fall off truck. Still having steering problem. It vibrates for 61 mph to 68 mph. So bad. The dealer and Chrysler have locked me out for any further attempts to have issue resolved. They will do that for you cant pursue lemon LAW. Navigation is always resetting on its own while driving. And at acceleration it wont move. It has about a 4 sec delay on take off. Almost got killed by trucks on highway when I try to shift lanes on take off. Please people do not buy Chrysler. I am saving you money and stress. Worst SUV I have ever experienced. Rather take the bus.

The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said its just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

I am very disappointed in my purchase of a 2004 Jeep Liberty. After only 9 months, the engine and transmission went completely out. First, I had seals on the crankshaft start leaking and lots of noises from the tranny. Then all at once, the Jeep stopped working. I had it towed to a Jeep dealer here in Salt Lake City, and I was told it would cost me $4600.00 to have it repaired. Now, I read on Consumers Report that the Jeep Liberty is a death trap. From all the complaints, I think we should all get together and file a class action lawsuit against Jeep/Chrysler and get our monies back.

The jeep (2015 Jeep Cherokee) is currently in the shop for the second brake booster failure. The first one happened little over a year ago at 26k. This one just happened again at 44k. The dealership has had the vehicle for over a week, and they cant seem to get the problem fixed. Last Jeep we will ever own. Jeep customer service is of no use. Both times this thing went out, my son was in the back seat. At this point I have to question the overall safety of the vehicle.

I purchased my 2007 Liberty used in 2009. I immediately began having trouble with the windows. The mechanisms were faulty and all the windows fell, one by one! Although the warranty had ran out, Chrysler replaced all four. Now, its the air compressor! They said the compressor, dryer and lines all need replacing which is going to cost an outrageous $1,100.00! Ugh! I will have to get a loan in order to pay them for the work they are supposed to be doing, which has not been done after a week in the shop. I waited a week, called and checked on my Liberty. Well, now they cant find the parts! All the dealer’s list has having them on their shelves, but they actually dont. This past February, I actually thought about trading it in on a new Honda Civic. Yes, I am feeling a hard kick in the backside right now for not doing it. Let this be a warning to all those that are looking to go with a Chrysler product. Buyers beware!

Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.

I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately noticed problems with the wiper blades coming on, dash lights began to dim, radio light display unable to see. I set a service appointment with dealer purchased from. Their review of problem was no problem could be located, even after I typed a detailed list of the items mentioned. Well, here we go again. I set the service appointment again, as the problems have gotten worse, now the AC will not cool and with the wiper, dash lights, radio display are still not working properly. So, I will see what the service department says tomorrow. Unfortunately, I paid cash for the thing, and what a mistake that was. I am 76 year old, gray-headed female; tell me out there, will I need an attorney to get the dealership to stand behind the warranty? Has anyone else had this type of electrical problems with their new 2012 Jeep Patriot?

I purchased 3 new 2005 Liberty from 2 different dealers at the same time. As the single owners and used in our business, they are on the road 24/7 and are now at 200,000-250,000 miles. From day one, we have complained to the local dealer to no avail, who blew it off and never made any reports. When filling the tanks with gas on each Liberty, they spill over every time before the gas hose nozzle shuts off. It does not matter what gas station you go to. They all do the same spill over down the side of the car and onto the rear left wheels.The issue is none of our other cars do that. Fire is a real danger each time. We have to guess at about how much to fill the tank so it does not come up the next so fast before the pump can shut off. We operate several other cars at the time and have no problems with the auto shut off. We perceive the gas tank neck is too short or fills too fast trigger the shut off at the pump. There must be a design defect that spills gas over the fender about a pint each time you try to fill the tank at the full level. All 3 Jeeps do the same scenario. Its a 2005 design defect. A real safety hazard exists.

My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesnt recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

Having major issues with my Leased Jeep Grand Cherokee 2018. Every person I turn to, is turning me away. I have left several messages with Jeep on my case #** and no one has gotten back to me. I have called into Jeep everyday for the last month. I have names, dates, and no callbacks! Only aggravation! My car contains mold, I have taken my vehicle in for service 3 times already and every service center tells me there is nothing wrong with my car. During this time my car is in service, I had to rent a car (at my expense) because Jeep will not provide me with a loaner. I have been in and out of service centers since August. As the time goes by the smell is getting stronger and stronger. It has come to a point where I cannot even use the car. Mold is a health hazard and I will not put myself nor my children at a health risk! I do not want this car! I want to cancel my lease agreement and not have to deal with Jeep ever again! This is experience has become a nightmare from Hell! I dont know who else to call at this point! At this point, I will take legal action and file a lawsuit against Jeep!

I purchased a Jeep which turned out to have a tpms warning light on. Took Jeep to Turnersville Jeep who said it needed a new wireless control module. Agreed to have them replaced the wireless control module for 263 dollars. Picked up jeep after service department was closed only to find tpms light still on. Took the jeep back to Turnersville Jeep and they had it for two more weeks and still couldnt fix problem. Decide to try a different dealership to see if they could fix it. Pellegrino Jeep had car for over a week with no success. I cant believe a car that they made they cannot fix. Such an annoying problematic. I forgot to mention that the accessory position does not work and they couldnt fix that problem. Im at my wits end. Can anyone fix these two problems?

A number of times, the transmission felt as if a clutch was slipping. This happened first thing in the morning a number of times. The dealer changed something he called the valve. A week later - the same thing happened while climbing Mt. Washington, NH. I had to do a dangerous U-turn and had no engine braking all the way down. After an hour, the problem cleared. The dealer actually told me that there is no engine braking on this car... Chrysler said that if the dealer doesnt find the problem then they will give me the car back. Basically - they are calling me a liar. KEEP AWAY FROM CHRYSLER!!!

The customer service provided by Jeep and its affiliated mother company Chrysler is just plain AWFUL!! I have a 2006 Jeep Liberty and the window regulators on my car have broken THIRTEEN times since Ive owned the vehicle. Jeep was willing to repair the first 12 and has since refused to offer to pay the $475 it would take to repair the next broken regulator. Would YOU be naive enough to pay $475 dollars for something that happens THIS frequently? How would you feel if Jeep and Chrysler both said they werent willing to help you? And, suppose another regulator breaks next week - am I expected to pay $475 AGAIN??? My window is currently held in place with masking tape because the motor that powers it suddenly died (thirteenth time!). People can see how easily they can get into my car now.The replacement parts are faulty, the service for this takes 3-4 hours at a time, and Ive never once gotten an Im sorry or a thank you for your patience. You do the math - thats 36-48 hours of my life WASTED on THE SAME ISSUE. My time means nothing to these companies and neither will yours. Chrysler doesnt care about you. Theyve been giving me any excuse they can find to NOT help me! And Jeep has been no help since the issue should have been fixed during THE FIRST REPAIR! My most recent regulator issue broke on 4/7/17 and Ive been arguing with Chrysler and Jeep for TWO MONTHS because neither of us want to pay for the ** service. Why should I fix it? Why should I keep my car? Why should I ever buy any Chrysler/Dodge/Jeep/Ram products ever again?

I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.

I have a 2006 Liberty Limited which I factory ordered fully loaded and have had continual problems with the power windows. In the first 2 months my drivers door window would not go up straight. I went to the dealership and had it repaired. Within a month it happened again. I had it repaired again. The entire mechanism was replaced and again it did the same thing. In the first 13 months I only put on 4700 kms so as you can see I never drove it much.At this time we moved from Ontario to Alberta and a wonderful dealership in Alberta repaired it but I found out at this time that Chrysler came up with some new mechanism system to run the window. The old systems never quit or had these problems but Chrysler had to reinvent the wheel. Over time I have had to get the driver side window repaired 5 times. Then all of a sudden one day the passenger side window just fell down. Had to have it repaired. Then I received a letter from Chrysler that they were extending the warranty on all window repairs to 7 years. Should tell you that there is a real problem if they have to extend the warranty. I also paid for extended warranty and that was a waste of money.Then all of a sudden one New Years Eve the passenger side rear window fell down. Again went to a dealership and they did get warranty on it. Now the extended warranty was up on June 15, 2013. On July 1st 2013 the driver side rear window fell down and would not operate. This was the only window that hadnt been repaired yet. I went to a Chrysler dealership that I had never been to and they were refused warranty by Chrysler Canada. Now this dealership (Southtown Chrysler - Edmonton) who I never bought the vehicle from or ever been there before was so nice to me that they offered to not charge me labor if I paid for the part. This was fantastic service from the dealership and Chrysler doesnt deserve to have this quality of dealership. The dealership cared but Chrysler didnt.Now why should the dealership be out for Chryslers poor design. I have since at least done other repair business with them but I will never give Chrysler business again. I contacted Chrysler 2 times about this issue. The first time they responded by telling me tough luck as the warranty was up. I could see if it was a year after but this happened 2 weeks after the warranty was up. I hardly use this vehicle and if had have happened 15 days earlier they would have repaired it. I sent them another email in response to their answer and in 4 months they havent even had the courtesy to respond. I have decided to file this complaint so other people will know about their poor customer care.I hope other people listen and dont waste your money on their products or any of their extended warranty products as they also have a pile of loopholes and arent worth the money.

We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the time we bought it used has been nothing but trouble. We bought the jeep two and half years ago from a Chrysler dealer. It was warrantied and after a week and half of ownership we took it in and had the roof checked out. It would not slide open from the back and a made a clicking noise. After much complaints and phone calls the dealership had it repaired but it took at least 1.5 weeks for the repair of roof because they didnt have a person that knew how to fix the problem. The noise is so loud that you cant enjoy your radio or conversations. The dealership said they did the repair out of courtesy and that I would had to pay over $1500 for the repair. Now, the roof is broken again and will not close all the way!!! I have been looking to find someone who knows how to fix it but no one will touch them. These roofs should be on recall!!!

I was very disappointed cause my Jeep needs a new engine. It has a blown head gasket after 3 months of me owning it and the seller cut the 4 wheel drive shaft out. I wish I could have brought it to a garage to have it looked over cause then I would have had the opportunity to say no or gotten it cheaper or had the seller fix it. He just plainly ripped me off for like 2000. Its just not worth putting that kind of money in it. I also didnt like the center console. It has the window controls there instead of by the window like on the door panel. Even so, I liked the fact that it was an SUV but wasnt huge. It had plenty of space and seemed to have run great. Was also pretty easy to work on and maintain but I didnt really get to drive it all that much.

I currently own two Jeep vehicles. One I purchased new is a 2013 Grand Cherokee. It has been the most dependable, reliable, stylish vehicle that I’ve owned. Jeep has stood behind any issues I’ve had, which have been few. My second Jeep is a 2018 Wrangler Sport that I purchased used with 8,000 miles and under warranty. It’s also a great vehicle, easy to tow behind my motorhome, and fun to drive on adventures. I’ve had no issues at all with it.

So Chrysler Jeep back in 2007, to sell more vehicles, started offering an unlimited power train warranty, for the life of your vehicle while you owned it, which sounds great. IF THEY TOLD YOU THAT YOU NEEDED TO HAVE AN INSPECTION OR IT WOULD BE VOIDED. Come to find out that apparently itis stated in the documents, you put away after purchase and never at till you need service. Oh we notified you. So they claim that it was to expire. Check your warranty papers. This is bad business. Chrysler has found a way to back out of its commitment again. My vehicle was in for service in Dec 2013, my five years would of been 3 months later. Someone at dealer should of mention. Now that I need the warranty it has been VOID. Thank you.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

This car is such a lemon and even worse. FCA never would honor even the basic warranty. I owned this POS for 8 months and was overjoyed when I was able to trade it. The transmission is the worst shifting vehicle ever and it was useless as a 4WD because the transmission would overheat and disable 4WD every time it went off road. Nine trips to two different dealers and they just repeat the BS phrase of Operating as Intended and Cant duplicate the problem. The car is dangerous in traffic and breaks down off road, a total disaster. I will never buy a Fiat Chrysler again and think this corporation should be prosecuted for out and out fraud for not honoring warranties. Customer Care is just a time wasting charade that goes on and on for months.

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.

I love my Jeep Renegade but I wish it had more features. The dealer did not know anything about the Jeep and was very misleading. I was upset once I signed the paperwork. I shouldve test drive it as well. Dont have Uconnect and the dealer led me to believe I would. I also would improve the price. I still think I was paying for the name Jeep and overpaid on the car. Nevertheless, having a Remote start is by far the best. I Love starting it 10 mins before I leave in the morning remotely. I also love power windows and having tire pressure gauges.

I bought a 2007 Jeep Patriot and the check engine was on. I had it put into the purchase paper work that it need to be fixed upon my purchase. I had my dad pull the code on it and it was a P2004 intake manifold stuck open. I informed the dealer of the code and they said that they will get it fixed and they had to order the part. The dealership had my Jeep for three days and when I got it back, the light was off but the next day, while driving home from work, the light came on again. I again had my dad pull the code and he said P2004 intake manifold stuck open. Upon further investigation of the engine, he also stated that there doesnt seem to have been any work done on the engine. What can I do? I cannot afford to put almost $1000 into a vehicle. The dealership is being uncooperative as well.

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

On May 19 I was told I need a transfer case which would be covered under warranty. It is now August 2 and I am being told it will still take another week. I can barely drive the car. Ive been told repeatedly that it would be in on a certain date, only to have the date slip week by week. I now understand why they refused to give me a tracking # the last time I called. Each time they pass me to a different case manager. I am convinced that Chrysler just doesnt want to do warranty service.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

Great car, love the interior design. Sound system is awesome. Had some trouble with rear something on car, better now. Jeep fixed it for almost nothing. Service has been excellent. Anytime I have a problem they take care of it and I always get really fast service.

I purchased a 2013 Jeep Rubicon of Valentines Day 2014 from Bob Baker Jeep in Carlsbad CA including a Premium Maintenance Package for my wife. It has been a struggle to get the maintenance performed on the vehicle (oil and tire rotation). The front tires were wearing irregular causing a really rough ride and a lot of noise. I took it to the first dealer twice and they indicated that there was no problem. I called Chrysler Customer Care and they sent me to Big O Tires for an inspection. Big O said the tires were bad due to a suspension issue. I took the Jeep to a second dealership and they said it was not a car problem and it was a tire problem. This evaluation was done solely by a visual inspection. I called Customer care back and they had me take it back to the dealer for yet another inspection. They determined that there was no problem in the suspension. They determined that that the tires needed to be rotated very 6K miles or at every oil change. The premium maintenance package that was sold to me which was specifically for the Rubicon only specifies rotation to be done every 10K miles. At this point customer care says its not their problem. The dealer has only offered to pick up half of the cost (their retail price) of 2 new tires and will not change the maintenance plan to meet the minimum recommended maintenance (ie. tire rotation at every oil chance). Or I can buy another maintenance plan. I will NEVER buy another Chrysler!!!!!PS. I was able to work with BF Goodrich and independent tire dealer (Americas Tire) to get 2 new tires for the same price as the half off price of the Chrysler dealership. It includes tire rotation for the life of the tire for free. The customer care group at Chrysler have been the worst group I have ever dealt with!!!!!!!! They dont return calls or respond.

I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking. I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.

I have a 2011 Jeep Liberty Limited. I change oil and everything as required. I noticed it having a little tick in 2015 and took it dealership but it wouldn’t do it on the test drive. Then again in 2016 and they said it was AC kicking in. Well it was a sign of a major problem. It wanted stalled out on me after an hour and in cold weather and then at 140k miles and cold weather engine would not go over 30 mph. Had coil and sensors and plugs change out still didn’t want to get good mileage of take off. Then it started smoking and it was a gasket at 150500 miles. As good as I am with this engine it cost $4000 to put new gasket and catalytic converter on it. Never buy a Jeep again! The engine still wants to die on me but too upside down to trade it in now.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

I am a lifelong Jeep owner. Only ever had 2 cars that were not Jeeps. Always been a big fan, until my last two. I have had nothing but problems with my last two cars, which were purchased new. The defects have been ongoing since purchase. They have all kinds of electrical problems, all warning lights coming on for no reason at all, including the check engine light. The car will often not start or turn over at all, even though all the lights come on when I turn the key. The back gate on my last Jeep snapped for no reason at all. They fixed it 4 times and each time it would snap again immediately after being fixed. When I take the car in for service they tell me they can find nothing wrong, over and over again. I even have video, but it does me no good. They know that Jeeps keep selling, so they do nothing to help. After repeatedly taking my Jeep in for service and getting no help, I am selling it and will not buy a Jeep again. It is 2 years old.

Sometimes my Jeep Liberty 05 will stall while Im driving, many time when Im making a turn! This is so scary that I stopped driving it when its raining, because thats usually when it happens. I called Chrysler and they said its my responsibility to maintain my vehicle. We have 4 and the jeep is the only one that malfunctions. Theyll have a huge lawsuit on their hands, or they could just fix the issue with all jeeps. There are thousands of complaints online about this issue and something needs to be done about it or someone will get killed driving their jeep! My daughter drives it sometimes and it scares her too! Ill never own another jeep!

Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the correct upside down position. I was driving appx 65-70mph and side rails ripped out of the sheet metal in the roof. Luckily no one was hurt. My $1700 board was demolished. This is unacceptable.

I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came on and immediately my speed went to around 20 mph. This was in a freeway construction zone. We could not get off the road and limped along at 20 mph until we could get into a parking lot. How we survived that I dont know. Traffic was zooming around us in restricted lanes. It was taken to a nearby dealer who could not look at it until the next day. And then they could not find it. They would not even drive it.Back at home I took it to a local dealer and after 6-7 weeks of them having my car, Chrysler agreed to a new transmission. One year later when it was hot, it did it again. I find in cold weather season this is not so bad but when temps hit 80 I cannot drive faster than 55 or the transmission fluid overheating light comes on. Today July 27 2014 temps was 102 and my 92-year-old mom and I sat in the boiling heat on the side of a highway because it happened again. Not just once today. TWICE today.If someone wants to have a class action suit, let me know. Because Jeep maintains there is no problem. I will never own another.

I bought a Jeep a year ago but it has been the worst investment that the seller made a car with factory problems, the roof with problems of liquefaction. I go four times that they try to fix but always has a different problem. The mechanics have been deteriorating. They put old screws to repair it, they do not put their original parts, to each place that I wear they put a different silicone in it, I lost my love for my car. The truth is that my car has the guarantee but they do not want it answer for my car, if they already realized that the car is not only repaired with silicone and patches. It is best to change the whole piece but Jeep has not returned the call. I think they are waiting for the warranty to end so that dissatisfied customers can not claiming for our rights. Its sad because I thought it was a good company.

The Jeep Patriot Sport is not very good as to being soundproof, the lower seating panel is poor quality, broken off on driver and passenger side while getting off and onto seat, sluggish when pulling off. I would not advise friends and family to purchase this vehicle at all.

Jeep gives a turbo over boost alarm and goes in to limp mode. I spend nearly R40.000-00 and car still does the same. I took the car back 4 times and the orom is still the same. They are Jeep specialist. The turbo is redo. The over boost censor is changed and the emg valve is changed.

Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in. However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We dont want to trade it in so another family could be hurt and be in this situation or a teenager!

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

Its a 2007 Jeep Compass with 42,000 miles. This has been the worst car ever! This will make the second time the clutch is failing, both times within less than 12k miles and a little over a year. First time it happened I knew it could have not been my driving ( I never had issues with clutches before and I bought it brand new). The dealer replaced the t/o bearing and clutch plate. The dealer was in shock because they had no clue what caused the clutch and bearing to shatter.Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

I bought a lemon! I am so disappointed in Jeep. I dont know where to start. This SUV is costing me more than a mortgage payment. I take very good care of this car, and in return, it kills me! I have 49,000 miles on this 2005 Jeep Grand Cherokee, and the air conditioning went out in 2009. The cooling pump went out last month, and now, the ignition is gone! I need a phone number to someone who can help me. Im dumping this heap of crap and going back to Honda. I saved forever to get the car of my dreams. Now, its nothing but a nightmare! Anyone have 1,220 bucks to pay for the latest repair? Youre killing me! Please, give me a number! This car was bought at Global Auto Mall in North, Plainfield, NJ.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

2014 Jeep Compass in the service department constantly for stall starting and engine ticking noise when turning it off. Chrysler states that they are unable to detect the stall starting. I have 3 videos to prove it and theyre stressing me out. My Jeep has gone to the dealer over 4 times for the same issue and the only thing that was replaced was a solenoid for the ticking noise when shutting off that is still there. All Im hearing is if it happens again. I live nearly 100 miles from the dealership one way. The dealership and Chrysler representative lied like they put a black box on my Jeep to detect the issue and asked me to bring my Jeep back to the dealership by a certain date to have it removed. I get to the dealership just to find out no box was ever placed on it. Im fed up and stressed to the max with the run-arounds and in the midst of all this from the beginning, dealing with a dying mother that passed January 25 and still mourning her, and dealing with Chrysler is too much.

I have a 06 Jeep Commander. I took it in for a recall. A week later I started experiencing electrical problems with the dashboard going haywire. I took it back to Jeep dealer and they said that it was a Chrysler Jeep Star Case and they would cover any and all repairs. Half hour later they call back and say its not covered and it will be $346.00. Needless to say I was very angry but what could I do, needed my car, so bummed!!

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007s. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for safety? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

JEEP PATRIOT 2008 many suspension problem control arm tie rod, turn signal blinking fast and return to normal. It does this in wet or very damp periods, just received a notes for from FCA front and rear crossmember for certain 2008 -2012 Dodge Caliber Jeep Compass and Patriot for severely corroded P.S Be very vigilant with having your windshield change. Make sure that they dont damage the paint like they did to me and I have a rust problem.

Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car. The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, thats why your remote doesnt work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guys car though. I know there are a finite amount of codes to go around, but what are the odds? Im lucky that mine works still.

I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasnt a leak. They put Freon in the jeep and made note of what I said. Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldnt cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.

Bought a 2021 Jeep Wrangler Rubicon in July of 2021 for $63,000. Within a few months rust started to form on top of the rear bumper around the mounting bolts and streaming a rust stain around the rear steel bumper. The dealer declined repairs so I contacted Jeep customer service and opened a case and claim. They also denied the claim stating the rust was from outside influence whatever that means. I am furious that they would let a simple repair like this leave a customer furious and hating the car because of this. There are several others online with similar issues and a class action suit has been launched. My theory is it shouldnt have to come to this when paying a TON of $ for this car. I am still willing to speak to Jeep about coming to an amicable outcome.

There is a recall notice out there for those of you who have problems with your window regulator. My wifes sister had hers fail (2009 Jeep Liberty) and paid $450 to have it repaired. A recall notice was generated and she was paid for this repair. Check it out.

THE ACCURATE PART - Purchased in November 2015 2005 Jeep Liberty Renegade. 1/22/16 in the evening, my 16 year old son had JUST gotten off the highway and was coming into town (at 25 mph thankfully), felt a jerk and heard a noise. Pulled over immediately. Bottom line, the control arms were rusted the whole way through... recall issue. I called them and they said they would pay for tow. I have tried relentlessly (sometimes nicely and sometimes not so nicely) to get them to pay for the 2 day rental that I had to pay for while the truck was in the shop. They said they wouldnt because it was outside their parameters. THE FAIR PART - Buyer beware, check recalls etc BEFORE purchasing. LESSON LEARNED (for both me, my friends and my 16 year old son and anyone that will listen to me) - NEVER buy Jeep Chrysler. They may or may not (typically not from what I am reading) provide you with acceptable customer service. The inconvenience is typical, thats life. But for me to have to pay out of pocket for their subpar equipment... not acceptable. The local dealership was friendly and as helpful as they could be considering all they really needed to do was fix the recall item (I did have them repair another separate issue at my cost). They were quick to get it repaired. I dealt with Aaron and thought he was professional and friendly.

I have a 2006 Jeep Liberty and about a year and a half ago my window came crashing down suddenly. After taking it to the dealer I found out that the motor was broken and the window regulator was cracked which I was told holds the window in place. Just last month the same window I had replaced came crashing down again. I had the regulator replaced again. Now today the other rear window has come crashing down. I have filed a complaint on the safety of the windows and I believe a recall should be made. These parts are $300 each and every time they need to be replaced. I believe everyone who is having the same issue should be making a claim.

I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didnt go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!

When my son was overseas, I took his Jeep Patriot in for recall work. I provided my phone number so they could contact me when the work was completed. Since then I have been pestered by a third party company who wants to sell me maintenance on the vehicle. I tell them I never owned the car and they say they will take me off the list but continue to call. I never gave Jeep permission to sell my private information to 3rd parties.

I bought this 2006 Jeep Liberty Limited new in January 2007. On March 19, 2010, the drivers rear power window regulator broke and the window will not go up. I brought it to the dealer to have it fixed. Luckily, I have extended warranty and just paid a $50 deductible. Today, Feb. 19, 2013, the drivers rear power window regulator broke again and luckily the extended warranty is still good until January 2014. I have to pay another $50 deductible. Even the service advisor said the Jeep 2006 Liberty do have a lot of people having problem with the rear window regulator.Based on this history with this Jeep Liberty model year having problem with the rear window regulator again and again on so many owners that bought this Jeep Liberty model, it should be a manufacture defect and it should be recalled. If I did not have extended warranty, it would have cost me $250 to have it fixed. Who knows how many times the power window regulator will break down for years to come?

I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.

2017 Jeep (4 Cyl) - Rented one from Enterprise while on vacation and drove it about 200 mi over three days in San Fran and Napa. Flat out not bad but has so little power on hills (drive back roads of Napa/Sonoma that it had less power than the K cars of the 80s which had 110 HP engines). I mean on steep hills, floored you couldnt get more than 25 MPH. Door locks did not work so had to press them down by hand and car had overall cheap feel to it. Would never buy one and if this is what AMC is turning out, its back to the 50s for that car company. Oh, the noise inside is about the same as take off in a 727!

I purchase this 2009 Jeep a year and half ago. I have had nothing but problems with it. I had to replace the brakes when the dealer claims they were just replaced and cant forget the rotors, struts in the front, alternator. I went to Virginia on vacation and 50 miles outside of Richmond, I had no power in the Jeep. The Jeep was still running but when you push on the gas, nothing happens. We stood on the side of the road for an hour to let the Jeep cool down and the Jeep started up with no problem. I was going to the Cape and the Jeep stalled again. No lights came on. When we turn on the A/C, the Jeep stopped moving and we had no power at all. I took the Jeep back to Harr Ford and they claim that they couldnt find anything wrong and there wasnt anything wrong with the Jeep. I ask them,then, Why does this Jeep keep losing power? No one had an answer.To Be Continued... going to another garage.

Handles well and is solid. I have a liberty limited, get great mileage for the size engine. The company just needs to do a better job for fixing the back passenger window and the drivers seat belt that dont always stay clipped.

The Jeep is sturdy, strong, reliable and handles very well. It is comfortable to ride in, hauls my pets and Craigslist finds - and when washed is beautiful and elegant. A win win all around. I enjoy the little things like heated seats, back window wiper, easy-to-pull down back seats and durable leather interior. It is three years old so it is relatively modern in style but it is sleek and gets the job done!

Central Jeep Norwood, MA refuses to accept the service contract which covers the wiper motor. The dealers mechanic also cracked my windshield. Customer service at Chrysler Headquarters says they have to go along with the dealer.

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.

Jeep Extended Warranty Scam! If you just bought a New Jeep and you opt for the Lifetime Warranty then you have just been SCAMMED! Here is what happened to me, to prove my point. I bought a New 2017 Jeep Renegade on Jan 2018. After some thought and searching for an Extended Vehicle Protection plan, I decide to go with Mopar’s Vehicle Protection (MVP). So, I called Mopar, and the salesman told me that as soon as the Manufacturer Warranty ends then, the Extended Warranty would kick in!Well, Folks, This Was a Major Lie! The salesman NEVER said that this replaces your Manufacturer Warranty the Day that you buy it! AND it will automatically insert itself back to the date that you bought the vehicle! So, basically, you are paying for the Manufacturer Warranty! How stupid do I feel? I feel very stupid at this point! Who in their right mind would pay for a warranty that is FREE for 5 years? I know if I was told that this warranty would take the place of the Manufacturer Warranty from the time you bought it, I would say, “Hell-NO!” This is a Major SCAM People!So, I called Mopar (800-521-9922) and asked to speak to Admin to tried to explain that the Salesman at Mopar lied to me by not telling me that this Warranty would run Concurrent with the Manufacturer Warranty (Take its place) and that I would be paying for my warranty from the get-go! Now I don’t know about you folks, but who in their right mind would pay for something that is given to them for FREE? So, I tried to explain this to “Danu”. I don’t know the spelling of his name, but that is how he said it when I talked to him on June 28, 2019, @ 12 PM Mtz. He told me that this is correct and that I will get a refund back minus $1000 for the time that I was on this Extended Warranty Protection plan from Mopar, even though, Mopar (Jeep) was already given me for 5 year or 60,000 miles for free! I asked to speak to a supervisor of Manager and he said there isn’t any and then transfer me to a survey on how well this call went! LOL, of course, I gave the LOWEST possible score that I could give him! And, I kissed my $1000 goodbye! Needless to say, Jeep has just put another unhappy customer on the street to tell the masses what is going on behind the curtain of deception! So, people if you feel like being SCAMMED And throwing your money down the ** then just opt into the Jeep Lifetime Warranty Program! T. ** Colorado

I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.

I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.

I purchased my 2008 Jeep Liberty in 9/2011 - 18,000 miles. I have had consistent problems with the sky slider roof, which is now being held on by duck tape. It will not close at all. Sounds like Im in a tunnel driving. The noise is deafening. Its came off track before and I got it back on track, but now it wont close or open or nothing so using duck tape is my last resort. I cant afford the ridiculous price of getting it fixed. Tempted to glue it shut. This is very annoying and not my first time as a jeep owner but it will be my last. Someone needs to do something. This could cause major damage to anyone driving behind me as it has come close to flying off. I cant get it to close at all and now I have water damage beyond repair to my interior. So much for jeeps.

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just cant believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they wont stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

I bought my 2016 Jeep Renegade new. I have had it since March of 2016. I am VERY dissatisfied with it and the Jeep experience. I started having problems with it around July of last year and it has literally been in and out of the shop since. I lose gas power while driving, it just does not go. Jeeps reasoning behind no gas is the transmission is trying to find a gear. This is NOT acceptable. A car should go no matter what when you push the gas pedal down. I have had a few close calls because my car chooses when it wants to go. I have also been told turn your traction control off and this should fix the problem. I am not sure why this should fix my problem, my car should go when I push the gas down. I asked why I have to manually put my car in first gear, their response is First gear is for four wheel drive. Well, there is your problem. Thats why it cant find a gear when I am rolling forward, or turning and trying to go. Maybe it needs first gear. This is the WORST car I have EVER driven. I love how the excuses of why it drives so horribly just flow like a river. I should feel safe when I drive my car, and I dont because I dont know when it is going to happen. The problem has happened to my husband and my son.

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

At least 10 years have gone by with continual complaints about a well known, costly repair for failure of blend doors in heating and cooling blower and failing window motors. At what point does JEEP repair this problem. The piece of equipment used is junk and this is well known and has not been resolved in way too many years. For a part that couldnt cost more than $10 to add to these areas to resolve the problem, this is very sad that they would not fix this and add cost of part to price of car instead of owners having to replace this part that has been known for failure and costing on average $700-$1200 to pull dash to fix blend doors and window motors are min of $50 with you fixing yourself, times the number of them that fail, and all will eventually on power windows. The pieces of cheap plastic used in these areas should be a liability for the manufacturer and they should have been forced to recall these vehicles for this constant repeat, year after year manufacturing of a defective part not intentioned to last.

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.

The retractable roof broke and will not close completely... Contacted the dealer and was told it would take a month to get the pieces... That month is now going on five... Was given a number by the dealership to call and put in a complaint. Now I have a case number and a woman who calls me every week telling me they are working on rectifying the problem. I was told today that they are unable to make the replacement pieces at this time because the mold for the piece was lost... So now they are in the process of trying to find a manufacturer to make the mold to make the piece... then make sure it is safe for the public. REALLY... I call BS. They need to take this car back and return my money. This cannot be legal. I am making car payments on a car I cannot drive safely... Do they not realize God forbid someone drives their car like this and gets into an accident and is ejected from the car and dies because of a faulty roof. Lawsuits up the butt... This is just ridiculous. I WILL NEVER EVER BUY ANOTHER JEEP EVER. This is such bad business on their part... and I will tell anyone who listens to me to never ever buy a Jee. They should be ashamed of themselves.

I love my Jeep, however, when one thing needs to be fixed. 2 or 3 things follow. It is trail rated, but be the rust consumes the bottom sides. Everything is very expensive to fix also. Ive always wanted a Jeep since I could drive. I just got one. 47 years later, lol. Just wish I could of gotten a good one.

I have put a ton of money in my front end. Practicably rebuilt it, Im not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and Im nervous. I care about their safety. Thank you.

Bought a brand new Jeep Overland and the brakes went out on the highway, almost cost me my life shortly after Chrysler recalled the brake booster. All four 20 inch rims also started to pit but Chrysler would not replace. All in all it is a very sharp looking vehicle inside and out but thats all you get as Chrysler does not stand behind their product. There are number of other things that have also gone wrong with the SUV but I wont get into detail. You have been warned. Stay away from this company if you can!