There is no doubt in my mind that Nissans consumer affairs department has the worst customer service that I have ever experienced. The lack of concern regarding the safety issues that I am having with my 2013 Nissan Altima (i.e., blind spot warning system, voice activation to use phone, updates and use of navigation system) and the disrespectful and belligerent way that I have felt that Nissans consumer affairs department has acted toward me will cause me to never want to purchase another Nissan.I upgraded from a 2001 Maxima to a new 2013 Altima for its safety features. Many of those safety features have not worked properly since the day I took delivery of the car. I have told my local dealership about issues that I am having when I have brought the car to them for regular oil changes. It appears that they have failed to document my issues. I am waiting for the dealership where I purchased the car/have it regularly serviced, to do something about my issues. Hopefully, the dealership can restore my trust in Nissan and resolve the safety issues with my car.I write this review so hopefully Nissan consumer affairs department learns from my experience. I also want to advise others to be certain to tell your Nissan service department about EVERY issue you are having with your car no matter how insignificant it may seem. Plus, be certain that the service department has documented every issue and that YOU SEE IT IN WRITING. I conclude by saying, I am not certain that Nissans consumer affairs department is there to help you as a consumer.

Four years ago, I was told a recall had to be done on my 2011 Cross Cabriolet. After the recall work was done, the roof would not close correctly. I have taken the car back to the dealer several times over 4 years. Each time the problem gets worse, not better. Nissan USA is no help. The dealer is no help. Nissan no longer employs mechanics; just employs inept part changers. No wonder Nissan is tanking.

I got my Versa on November 2014. I am having problems already. It sounds and has problems like a old car. The shocks/struts are not working at all, the engine leaking oil on and off, air conditioner making funny noises and taking engines power every time that comes on. The engine while idling makes a loud noise and keep doing a clicking sound and the brakes pedal had stuck/locked about couple times already.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.

I am driving a 2006 2.5 Dci pickup Navara with 104,000 km on the clock. The Diff was replaced on 30,000 km and again it was repaired on 90,000 km. It is now faulty again on 104 000 km. What could be the reason/s for this problem? Was any Navara ever recalled with this problem?

Dont buy Nissan. Transmissions are going out on vehicles and they wont replace them. I took my car to two Nissan dealerships and they refuse to fix and acknowledge the warranty. Now with my case they wont fix the vehicles and claim that it is past the mileage for warranty. I brought my car to two dealership before the warranty expired. Dont buy. Their transmission are going out.

I purchased my 2011 Nissan Rogue and have experienced this: The car only has 54k miles on it and it blew a head gasket. There were no warnings... The temp gauge went up to high and then the car wouldnt start... Plenty of fluid was in the car. The car was towed to the dealership where I purchased the car. This repair was covered under warranty. The dealership said they consulted Nissan and because it was caused by a cracked radiator the cost were not covered. The estimated cost was 2100-2400.I did some research to find that this is a problem with the radiator leaking up and causing a head gasket to blow. The dealership did work on my car hoping to sell it and place me in another vehicle. This didnt happen because I owe 15k on the car and repair cost of 3000 now to 3500 to fix car. The owners will not release my car until I pay this bill and I never signed anything to do this repair. I had to pay dealership 2100 to get my car back in Cash and I go to drive the car off lot and the car is slipping and making a horrible noise. The oil was extremely low and the car runs like crap. This has been going on for 5 weeks. I do not know what to do.

My husband and I bought a Nissan Rogue in California a couple years ago. It started having what we thought was transmission issues at about 95,000 miles. We immediately took it to the shop to be evaluated. They said there was nothing wrong. I continued to drive it and kept having problems. We took it in several times and every time they said there was nothing wrong. A few months ago we moved to Tennessee and drove our Nissan. We were in the middle of nowhere and suddenly my car stopped shifting. It was stuck in a high gear. We were finally able to make it to Tennessee to a Nissan dealership in Cookeville. We had an appointment for 8am. I took the day of so we could drop it off and came back to pick it up later in the evening. When we got there they were not friendly and clueless as to what was going on and where our keys were. Finally they figured out that nobody even looked at our car. They didnt apologize, take ownership of their mistake or offer us a discount! I had to take the next day off again to be able to go back and pick it up when they were done. They finally called and informed us that the transmission needed to be replaced. The reason my husband and I are so upset with Nissan is because we were then informed that the transmission had a warranty until 120,000 miles and we were actively trying to get it fixed since about 95,000 miles because we could tell it was going out! We have contacted Nissan to inform them of our experience and they dont seem to really care about their customers. The Nissan of Cookeville website states that their commitment is to provide their customers with top notch customer service but that is not near what we received!

I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment. I am now on my fourth lease with Nissan and do not expect to renew or purchase with Nissan or Infinity in the future. Your finance department staff are uncaring, rude and condescending and have left me very dissatisfied and angry. UPDATE - Its now Feb 2017 and not one follow-up call or apologies. PS: I miss one payment after 14 years with Nissan and I am considered a criminal. They need to send their hounds after. Nissan - The Donald Trump of Car Companies.

Ive had the privilege of driving 3 Nissans because our family owns 3 models: a Sentra, a Vanette and an Exalta. I first learned how to drive using the Vanette. Simply put, its my favorite car brand. Ive also had the chance to drive other car brands, but I just dont get the same feeling as when I drive a Nissan. Ive been driving for 12 years and I hope that when I can finally afford to buy my own car, therell be an awesome Nissan car waiting for me to buy it. BTW - that Nissan Juke advertisement with the typo was genius. Kudos to Nissan for thinking of something brilliant to promote their SUV. Cant wait to see what they have to offer next!

Ive had 5 Nissans before. This is my LAST one. It is a piece of crap. The clutch failed at 27K miles and Nissan refused to fix it - wear and tear item. Radio, fan, A/C, etc etc. Will never buy another one!

Nissan will not stand by their bumper to bumper warranty. After just purchasing my brand new Nissan Titan XD 5 days later paint was coming off the front bumper. After working with the local dealer McLarty Nissan in Little Rock and Nissan manufacturer they took the word of some service tech that it was damage. But could not give me any facts on how they arrived at this. When I gave them numerous points and showed them how easily paint was coming off. If I could send my truck back today I would. Do not buy this foreign crap as they will take your money. Buy at your own risk and assume it is a Buy as is.

I have been trying for 5 months to have paper statement mailed.

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out. I came upon an exit and got off. It was an overpass with a steep hill, that stopped it. Then at that time I was able to pull up the emergency brake. I was stopped in the middle of two lane traffic; one lane coming and one going. I was still in danger of being hit by another vehicle. I was terrified as well as my family. Stuck in the desert in an unsafe spot. Others stopped after an hour and moved the car to a safer spot. I called the tow truck, to be towed 194 miles home. It took the tow truck over two and a half hours. I was afraid it was getting dark. We had no water. My mother is 81 years old. I saw three other Nissan Versas stranded besides my. Once the tow truck got there and hooked my car up, got in, and had a conversation with him. He said last week he picked up three Versas. They said the same thing I said. Their car just shut off. Took my car to Nissan car dealer in Alhambra, California on Main St. to find out it shut down because of the CVT. There was a recall on August 2015. On 2013 thru 2015 Versas, I also had another recall on some part that went under the brake. I didnt get a letter informing me of the recall. When asked why not, they told me I was not in their system as owning a Nissan. I said I am a registered owner with the DMV. Dont the two share database? I dont believe it. There has to be a law. So just wait until I have a close encounter or die to find out about the recall. Nissan has no remorse. They told me my transmission need service. After all that Ive been through, you would think they would take care of that? Nissan has this slogan, Ride in a Nissan with confidence. My first car at seventeen was a Datsun 510 brand new off the lot. Come to think of it, I had it long enough to just pay for it. No wonder they dont make them anymore. Nissan need to be put out of business. They are putting out bad cars that are going to cost many people their lives. They have poor customer service. After all that Nissan called me to upgrade a purchase on a new car, I said, Are you serious? I dont even like Nissan anymore. I will accelerate this complaint to social media. Im going to sue. I will try everything. Even a class action, because I know this is happening to thousands. We cant just sit still and allow any and everything to happen to us. If we dont stand for something, we will fall for anything. I will never buy another Nissan.

I am so glad I googled Nissan Finance complaints. I am sorry for your experiences but I dont feel so alone now in dealing with the nightmare that is NMAC. Their zero star online payment processing has created payment reversals when there should never have been one, and me not catching the payments not going through. I love (not) their disclaimer that a confirmation number really, really isnt. Whats the point of it then especially after paying online payment processing fee?The final straw has been once again setting up automatic withdrawal, with email notification all was successful, only to find nothing drawn out of account and a late charge applied. I was totally perplexed. I finally figured out why. Going into the bank information, I found a totally different routing number! They refuse to acknowledge it or credit two late payments because of it. Well, Nissan, guess what? I didnt make that second payment because Id rather go trade the car in, taking yet another hit because of previous over 30 notices you wrongfully put on my credit report, and give the money to another car manufacturer, because this is definitely the last time NMAC gets my business!

Nissan is one of the best vehicles I have ever owned and just recently bought another one like it because I loved the first one so much. It is a Nissan king cab with lots of room. I got it for a fairly decent price and I was lucky to find it. It was just sitting on the lot and it took some haggling to get the dealer to come down where I could afford it. It has everything I need. It could use more technology but that would be distracting. It is a great little truck and will be for a while.

My husband and I bought a new Frontier with 11 miles. Before making the 1st payment the head gasket blew. Truck sitting in a lot in another state while they wait for parts, and scratching their heads trying to figure how that could happen. Of course we were given a free rental for as long as needed, but we have to return to California and leave the truck in Nevada. Nissan Reno have been very nice to us. I think they were worried about legal recourse which is our next step. Someone noticed a oil spot and asked what is that. Took it immediately to the dealer. Four days later they still do not know how what happened.

I recently traded in my leased Nissan Altima for a used Juke at Vaden Nissan in Bluffton SC. I gave them the payoff on my Altima (through Nissan Motor Acceptance), which they confirmed. The dealership also performed an inspection on my Altima. We discussed a new deal for a used Nissan Juke. They agreed to pay off my Nissan balance, and I financed the price that we agreed to. Four months later I get a bill saying that I owe Nissan Motor Acceptance $1273. I called Nissan Motor Acceptance, and they claimed there was excessive wear and tear on the vehicle, along with an early termination fee. This Altima was in very good shape when Vaden looked at it. It was my understanding when I drove my Juke out their dealership, that we agreed to a deal which had a commitment from both sides. Now they are telling me the charges are non-negotiable. I told both Nissan Motor Acceptance and Vaden Nissan that if I would have known that I owed another $1273, there is no way I would have completed this deal. Who does business like that??? I have NEVER had a problem with Subaru or Toyota coming back to me for charges after a lease. As far as I am concerned, when we agreed to certain numbers, then I shook hands with the salesman, and then drove off the lot, the deal should be over!!! Thanks for reading!

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissans, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car. Of course I did my research and see the thousands of complaints on the CVT engine that is supposedly the most efficient transmission on the market and they had upped the warranty coverage up until 2010 model to 120k miles. Great, that doesnt help my 2011 but I checked and it was manufactured in 2010, so I call 1800Nissan1 and complain and ask for help. To their benefit they come back and say they will pay half the transmission cost. Half, for a transmission with obvious issues that they know about but will not recognize officially.My wife and I bought the Nissan because it was a go-to car brand, it would be reliable, it would not let us down. In the midst of this the neighbors 2012 Nissan Altimas CVT transmission failed. I hate to say this, having had the 1996 Nissan Sentra for almost 14 years, but never will we buy another Nissan. My plan was to pay the car off this year anyhow so now it will sit as a monument until some reasonable lawsuit is filed on behalf of the people CVT transmissions has left stranded.

Our experience so far has been unpleasant, unproductive and frustrating. We are especially unhappy by what appears to be less than a professional and courteous behavior, performed by Hernando ** at Royal Palm Nissan. It all started on September 17, 2011. My car was having some weird and loud noises coming from the engine. As a result, I took my car to its original dealer (Royal Palm Nissan). One of the customer service advisors (Not Hernando **) helped schedule an appointment for Monday because they were having more customers than expected, and I said that it was all right. So he created me an appointment for next Monday (09/19/11).I lost a day of work in order to bring my car for inspection. The car was fully inspected and the noise was temporary fixed. They told me that the car did not have any issues. After two days, the same noise came back from the engine. This was a very unpleasing thing to hear again. However, the problem did not end there. This Saturday, 9/24/11, we took the car back for inspection because the problem apparently was not fixed. This time, we were welcomed by Hernando **, not in a professional, social and friendly way. In 12 years of business, I have not seen such an unpleasant and unprofessional customer service. This is what Hernando ** said and I quote, Why dont you take your car and go to another dealer and dont come back and then he literally threw the paper (invoice) at us with an attitude because we simply asked him in a very friendly way to inspect our car. A simple task that was asked to Hernando ** to perform, which is part of his duties and assignments at Royal Palm Nissan. Not only was he disagreeable and unfriendly, but he also put Royal Palm Nissan as an unprincipled and frustrating place for customers.Right now, I am very - and I do mean very - upset at the way this has been handled. I should not have to be going through this. I know that I do have options of shopping elsewhere when purchasing a vehicle in the future, however, it bothers me to see that Nissan is not fulfilling the end of the services that we agreed on when I purchased my vehicle. I love my vehicle, but I can assure you that this has left a very bad taste in my mouth when either I and/or any of our family members get ready to purchase a vehicle in the future. All I ever wanted was for your company to hold its end of the service that we discussed when we purchased my car. Please contact me to discussed this before we proceed with this matter differently. With all due respect,Alexis **

I first contacted NMAC on Feb 24th, 2014 about a deferral for my loan of my 2013 Nissan Sentra SR because I lost my job. My account # **. I was given a 2 month deferral on my loan that day. The original rep I spoke with said that I needed to sign a document and send it back for their records. I was asked to send the document back before March 4th or my account would be late and I would be assessed a late fee, which I had agreed to. I called back on the Feb 28th because I hadnt received the document yet and it was getting close to the deadline of the account being late and I didnt want to get a late fee. The rep I spoke to on the 28th said the document was sent on the 26th and I should receive it any day. I was also was told the whole process would take 2 days. The rep I spoke with said he was waiving the late fee because of this delay. I asked if the document could be faxed over to me to expedite the process. I was told an original signature was needed so I couldnt get it faxed. Finally on the 6th when I still hadnt received the paperwork, I asked again if the letter could be faxed. At that time I was given a fax number and was told a late fee would be assessed. When I told the rep on the 6th that my late fee was supposed to be waived, she told me the paperwork I was signing specifies I would be responsible for any late fees. I signed the paperwork and faxed it back and also mailed it on the 7th. Im writing this today because I just received the document on March 8th and the envelope was post marked March 3rd which means it wasnt sent out on the 26th like I was told and I was going to be late anyway because of the 2 days it was going to take to process and now there is a late of $22.00. I am requested the late fee be taken off the account effective immediately due to the lack of urgency on the part of NMAC. I am very disappointed with service I have received.

I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!

I purchased a new 2015 Nissan PathFinder in October 2015 and the car currently only has 2300 miles. I took my vehicle to Nissan Montclair for inspection because the airbag light was flashing on the dashboard. Upon inspection, they informed me that the 2 front passenger sensors underneath the seat were broken. They stated that they would not fix the issue unless I pay for repairs since they insist that I caused the damage which is absolutely absurd. The comments on the report state Right front seat damaged due to objects underneath the seat. Attached is an image of the broken sensors and my toddlers plastic snack container which they claimed caused the damage.

In the past, I have owned two Nissan cars, a 1992 Sentra and a 2004 Murano, both paid in full. Well, in 2012, the transfer case/transmission went out on my Murano and the cost to get it repaired was going to be over $3,500 plus labor. Because of lack of income and I just started to work as a caretaker, I could not afford to get it repaired at that time (I loved my Murano). I had to check online and found there are so many people that had problems with the transfer case on their Murano (I do not know why Nissan has never done a recall). Since October 2012, I have been renting a car at Enterprise, which I was paying over $1,081.00 a month. So if you do the math, I have been giving Enterprise, over $8,600 for the last 8 months. So, I had been praying about what to do and since I was paying this money every month, I thought I would try to go to Nissan dealership in Victorville, California to see if they would help me get a used car. I was looking around and a salesperson asked me if I needed any help, I told him that I was looking for a used car. I explained to him my financial situation and what was going on with credit. He went and got another salesperson; they went and got a sales manager and they did the numbers. I told them that I could afford to pay $400.00 a month. Next thing I was told go and test drive a 2013 Nissan Sentra. I told them that I did not want to have very high payments. Well, I was told that my payments would be around $400 plus a month. When we got back from test driving, the salesperson told me the black Sentra which was on the show floor would be the car that I would drive off with. I told them that my credit was not good, but they told me that I did not have to worry about anything. So, on May 10, 2013, I drove off in a brand new car from Valley Hi Nissan in Victorville. Well, to my nightmare; on June 14, 2013 I received a call from Mr. George ** one of the finance managers. Nissan had denied my loan because I could not show even funds in my bank account. I told him that if Nissan would have looked at my statements carefully, they would have seen that all my funds were going to Enterprise every week to cover for the car I was renting from them. I told them that if they did the numbers, they would see how much I was spending every week. Mr. ** told me that Nissan did not care about me renting a car; they wanted to see the funds in the account. I told him, How can I keep the funds in the account, if I am renting every week? He told me to bring the car back to the dealership in Victorville. I am very upset with this whole situation because Nissan never gave me an opportunity to even make one payment. I understand that I have had some credit issues, which is not Nissan and the banks problem, but how many people in America are having problems with their credit? I am very upset with the people at the dealership, because now they are saying, Well, we did all we could do. You know, if we mess up how credit scores, the bank and finance companies will hold our past over our heads until we die, and sometimes they hold the past still against who have died. All I wanted them to do is to at least give me a chance to make the payments. So now, here I am back to renting a car so I can get to work, and the dealership has their car which now is a used car. So who wins? I just thank GOD that he does hold our past against us for life.

I received a call today from a collection agency claiming that I owe $614.20 due to charges for excessive wear and tear on a Nissan that I returned 9 months ago. Mind you, the Maxima that I returned was in mint condition and I leased another Nissan, this time an Altima. I called NMAC today and they claim to have sent me a statement which I never received. That statement was allegedly sent 4 weeks after I returned one vehicle to lease another. The only other correspondence that was made regarding these fraudulent charges was 8 months later from a collection agency!!!! I spoke with about 6 different representatives from NMAC today and received so many contradictory pieces of information. Id like to point out that when the finance manager mistakenly set up my automatic payments for 20 months on my original Nissan for a 36-month lease and the automatic payment ran out, NMAC was quick to call when they didnt receive their payment. I was told today that I wasnt contacted about the most recent charge because it was end of term and NMAC doesnt bother, we just send out one bill and then turn it over to collections.... Really???? This is how they treat current customers? Had I gotten some correspondence and been made aware that I was being unfairly charged for excessive wear and tear attributed to scratches on the rims, I would have at least had some method of recourse. I cannot wait until I make my twelfth payment on this Altima so that I can hopefully buy myself out of this Altima and sever all ties with Nissan and NMAC. This has been the single worst customer service experience of my life!!!! Cant wait to tell Nissan to shove it!!!!!

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

Way too long to explain it all. Took car in for oil change, was told there was a recall on CVT trans, they reprogrammed it. They made the trans skip. Brought it back, they said trans failed, then called 30 minutes later and said, “Pick it up. We do not know whats wrong with it and have no answers.” Was told to call in MONTH. Talked to EVERYBODY... no answers. No one knows. Then on my own took it to another Nissan. Was told NUMEROUS stories. Right now I am at 38 days. I am writing a book about my horrible experience. Not only THEY wrecked the trans but the treatment was horrible. I cannot include the details as there are too many. Anyone would be a fool to deal with these guys. My book will be out soon.

The Nissan Corporation is the worst business company I have ever faced. I could never imagined that this level of service and proficiency could be found anywhere on the planet. Breaking the privacy rules, stealing money from the customers, hidden costs and non-responsive support. I will try to put every single effort to let people know of Nissan.

I bought a Nissan as my first vehicle because my mother always had a Nissan. Her mother and father always had a Nissan. When it came time for me to buy a vehicle, I wanted to go with someone I could trust, who always provided quality cars and service. Is that a thing of the past? My 2011 Nissan Cube with a CVT transmission is a piece of junk! After just 5 years and 72000 miles the CVT needs to be replaced. The dealership is asking $5000 for the repair. More than Ive been able to save since buying my first car.Since this happened Ive found out about their 2015 lawsuit, and the warranty extension for 2010 cubes. The CVT is still a safety hazard, but after talking to them I found out that denying theres a problem, and me help, is more important than maintaining a generational chain of Nissan customers and loyalty. An auto manufacturer I can trust with my life is worth generational loyalty. When they know their CVTs have a problem, I know they have a problem, the entire internet knows they have a problem, then the only thing I want to do is pay my car off and find a new manufacturer I can trust, and be loyal to... Because its obviously not Nissan.

I bought this 2009 Nissan Rogue in 2012. One year later nothing but problem. I pay 17k for this lousy car. I will never buy a Nissan car again. Every time I go for a oil change, they find a problem. Now I need a front lower arm bushing splitting??? Couple of month after I bought the car I needing brakes, check engine light was on. It was a problem with the gas cap. Say I need to change my transmission fluid. I spend close to 2k more on this car. I will never buy a Nissan car from a Nissan dealership. Beware of used car from Nissan dealership. I believe they didnt do a good inspection on their used car which was certified car..... sign (got taken).

My lease was over and I turned in the vehicle, but Nissan and the dealers could not get together or work or cooperate on anything. Do I need an inspection? No, said Nissan because the dealership offered to buy the used car. According to the dealers, I do and they do it. Cool. They can inspect the vehicle when I turn it in. But then they dont, after all. NMAC and the dealership really jerk you around.During the lease, NMAC could not take my Visa for online payment, so I always had to send the check. After passing the inspection and escaping any costs, I was told Just turn in the vehicle, you have paid everything you owe. Three weeks later I was charged by NMAC almost $500 for a disposition fee! I have been a Nissan customer since 2001. I am pissed. I was considering leasing another Nissan in a few months. Screw that. Today, I do not want another Nissan vehicle ever. Merry Christmas, sucker, you owe us $500. What a way to screw your customers.

We would like to inform you that I am one of regular customer of Nissan Company from Kingdom of Bahrain. I was buy NISSAN ARMADA Chassis No: ** on date 28/04/2012, the most technical fault is air condition date of 01/07/2014. I did completely services. After that one year again same problem face. Again I was make service in your Authorized Services Center on 19/11/2015 replace as per related spare-parts. So that now again same problem facing. From the begin which problem face still not change. This time I met your Authorized Service Center. They are given me a high Expenses Quotation BD780. Therefore from the date of purchase always I was servicing your Authorized center only. They dont where is exact fault. In this regard please check your technical support and give me a valuable response.

I own a 2007 Xterra 4X4. I had to replace the rear wheel axle twice! The first time at around 34000 miles and Nissan replaced it under warranty. The 2nd time it happened at around 60,000. Nissan was of no help and it cost me almost $3,000. The vehicle was in the shop for 6 weeks, while I was waiting on Nissan to respond to my complain. To top it off, when I picked up my Xterra after Kraft Nissan installed the new axle, the mechanic forgot to release the brakes (axle comes complete with new brakes) and they started smoking and I had to return to the shop!!! Nissan will not stand behind their product. My husband drives a Nissan Frontier and his transmission had to be replaced twice. I will never again purchase a Nissan Product.

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesnt even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.I was told that my car had 90,000 miles on it, actually it has 99,090 miles on it and it was out of manufacture warranty. When I pick the car up I brought to their attention that my airbag light was not on anymore. I asked them did they disconnect something to cause the lights to go off and they said no that they could not do that. I told them that my light was not on anymore. One of the service guys said to the other one cant we just turn it back on. The other service guy said no we cannot do that. The technician who has been working on the car had reset the light and now it is off. I have driven about 60 miles and so far the light has not came back on. So, do I have a problem or not? What if I had given them $4,300 and did not even need to be fixed. The service guy wrote on my paperwork that he knew that the light has gone off and that the repairs still needed to be done. Well does it? I am very disappointed that Nissan or Bob Richards Nissan would not stand behind the safety feature on my car. I asked the service guy how many times something had to go bad on cars in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy a Nissan again. I drove a Toyota Camry prior to this car and it had two hundred and eighty nine thousand miles on it in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy Nissan again. I drove a Toyota Camry prior to this car and it had 289000 miles on it when I gave it to someone else and it is still on the road today. Next time I will buy Toyota, but not from Bob Richards Toyota. Again, I am disappointed and disgusted that a seat would cost $4,300.

I just bought my Nissan Titan 2 weeks ago. It came off the delivery truck the day before I bought it. Well the steering wheel was on sideways, the bumpers were cockeyed, and the back window leaked heavily. Made 8 different trips to dealership, still not correct.

I bought my Titan new and had the usual rotor problem and the rear axle end seals blowing out. Nissan fixes the rotor issue without problems. The axle end seal happened at 76,000 miles, just 1,000 miles out of warranty but after many complaints to corporate, they agreed to pay half. This fix lasted about 4,000 miles, Instead of repeating the repair, I chose to use a thicker viscosity rear end lube from Lucas. I also had to replace the radiator but that is common on all vehicles now that radiators are plastic. If you’re wondering why I give this truck 4 stars, I almost gave it 5 stars, this truck had 355,000 miles on it when I traded it in 2013. Those issues listed above are the only problems I had with this truck and it still ran like a new truck when I traded. The engine and transmission were beasts. I attribute the performance of this Titan to changing my oil every 20 to 25,000 miles with Amsoil and Ea filters. I would have bought another Titan at trade but needed better mpg. Traded for a Ram 1500 4wd and it now has 270,000 using Amsoil.

This space would never be enough to write all the issues we have had with our car. Its the worst deal, the worst customer service, the worst corporation, the worst car, the worst company. That company has stole the money from us. I had never thought was going to be that bad. The car has gave us lot problems, consumes the amount of gas that 3 cars all together will do from other brands. The doors got stuck and had to take it to dealer to open them stupid tickets. Can not appeal to the clerk. I really hate this company. They are such a stealers not dealers, stealers... I will never recommend it to no one.

Stay away from Nissan. We purchased our certified pre-owned vehicle 8 months ago with 6,000 miles on it, and have had the check engine light come on 6 times. Each time, the Mass Air Flow Sensor being the error code. The dealership fixes it, but yet it keeps becoming a problem. The last time the check engine light came on, it stalled on the highway, nearly having us smashed by a tractor trailer. Yet, the dealership and Nissan continue to give us the run-around and refuse to cancel our loan, or provide us with a reasonable remedy, even after a formal complaint was filed. Do not buy any vehicle from Nissan.

I own a Nissan Juke MY 2013, mileage of 67,000 km, ever since I purchased the car and I am complaining that it is not giving the full power even when I press on the pedal. I have missed the service for 10.000 km back in 2015 and when I visited them in December 2016 I asked them to do the major service and repair whatever is in the car. Everything went smooth, no issues in the car and I took it back. On July 19th 2016 I took the car there for a quick service and complained about the same issue. (Car doesnt give full power.) They got back to me with the fact that the CVT assembly have an internal defect and that my warranty will not cover it because of the missed service.I work for one of the biggest automotive companies as a Warranty specialist in the middle east office which means I know my rights and the customers right. This of course raised many questions: When I bought the car from Al Rostamani I was informed that the car comes with 5 years warranty / 100 km. Apparently the car comes with 3 years only and the other two years are insurance warranty. (Dubai insurance.) I did NOT receive or signed any legal; document which shows me the terms and conditions of this insurance warranty, only the terms and conditions in the service booklet which obviously doesnt say: Your warranty will be void if you missed a service.I asked the service advisor in Dubai: Did it fail due to low amount of transmission oil? NO. Did you find any metal particles in the transmission oil or the oil was burned? NO. And since they cannot disassemble the transmission, then how did they know that it was misused!!! The middle east office offered 75% coverage on the repair. And I do appreciate it but: legally speaking, is it fair to charge the customer for a product defect, the missed service have no direct impact on the damage, if it did then it would fail in December when I got the car there for a full check. I am completely disappointed in how they are marketing for these 5 years warranty just to increase their sales. I am definitely raising this to the consumer protection, as soon as I receive an official letter from the dealer in Dubai and Nissan middle east providing me with the T&C of my warranty and a valid reason on why the repair is not covered.

Leased new Infiniti QX70 in 2017. Never missed a payment, or late. Reported as 30-day late to credit bureau 2 months before lease ended because the local sales tax had changed from 6% to 7%, and even though I made the payment, I was $5.38 short. Never knew the rate changed! I am paperless, and make automatic payments. Why would I imagine that my payment would change when I entered into a contract for a specified amount for 36 months? I have leased/owned 4 Infiniti vehicles (QX4, G35, EX35, and QX70) for more than 25 years, and only now have I ever had any issues. Their answer: TOO BAD. My response: Never will I lease/buy another Nissan or Infiniti. And will steer any I know away.

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. Im done with Nissan. Stay away from the CVT!

I am writing to voice my complaint about my current Nissan experience with my 2011 Nissan Altima that was purchased in December of 2016. The car is currently only 6 years old and I have experienced a total loss to the value of the car. I have recently had all the locks in my car go out... ALL AT ONCE. When contacting Nissan about my options of what to do; I was recommend to replace my key fob battery and if not that do a test to see what the problem is. After having the test done Friday, August 18th, I was told that I needed to replace all four actuators on my Altima. The price range for this is estimated to be around $1350. After talking to family members and family members employed with Nissan we feel that the information given to me is accurate and that there is a bigger issue with the car other than this. We believe replacing these the problem will continue to be there due to there being a wiring or system malfunction with my Altima. I am just really upset and not understanding how a car that is 6 years old already have every actuator go out and all at once. This is a total inconvenience and just see so much to spend on a car that I dont even have paid off yet. This experience has honestly made me not want to buy another Nissan in the future. I never expected to have this happen but I have to say it is a huge disappoint and not convenient when you have a push start car.

Auto body shop cannot complete a repair due to the dashboard not available. They (Nissan) have given me dates several times and still no part for over 6 weeks... I call them and it’s the usual smoke and mirrors...they just run their mouths and get nothing done... Car is unusable without the dash... They have basically done nothing to help get this car back on the road.

I took my 2013 rogue for brake shoes, check and told the service advisor that when the car is stopped at a stop sign or signal lights, the car makes a noise like the motor is falling apart. He stated he would check it. Next day he told me brake shoes are OK and that noise is normal. He said the brake shoes needed cleaning but would continue to make that noise. The strange noise that I also was concerned about, he stated it was from having the air on and the gas needs to idle more to keep it running. He said both noises are normal and it will always do that. I am disgusted and so I am trying to trade the car in. First Nissan car that I am not happy with!

My wife and I have a 2011 Nissan Altima on lease. Mid-2012 my wife was sexually assaulted IN the car. Think about this. Do you want to drive the car that the love of your life has been raped in? NO! After numerous phone calls to NMAC, we received no assistance. We were even in contact with Nissan North America. They tried to help us out by offering us a car at factory price. The issue was the early termination cost of the car. NMAC refuses to help in any way (they even said as much to the guy at Nissan North America). I understand that NMAC had no legal obligation to assist us in any way, but I feel that they could have done something from a humanitarian standpoint. I never expected them to say, Oh sorry, here is a brand new car for free. What I expected was some relief from the early termination fee. I cannot wait for my lease to end as I will NEVER conduct business with Nissan or their affiliates ever again. I will strongly discourage others from doing so.

Im in the process of purchasing a used 2004 Nissan Maxima. I have not had the vehicle for thirty days. It needed a wheel alignment in which the dealer said he did. The car jerks when changing gears from reverse to drive. It slips backward a little. The check engine soon light came on for three (3) days, then went off. Right now, the only money, I spent at this time is the down payment. What is my legal recourse regarding State lemon laws and/or the Uniform Commercial Code? I have not registered the vehicle in my name as of yet. However, it is due by October 26, 2013. I thought Nissan was a reliable and dependable vehicle, with my experiences and the numerous complaints, I see it is not. Consumer Affairs: This is a dangerous situation and why are you asking us to file a complaint if you are not going to force Nissan to do a recall or fix these consumers vehicles? The complaints are so similar in nature and what are you doing! Does someone have to be killed or badly injured before you force Nissan to do what is legally the right thing to do? Right now, my confidence level is not high at all for Nissan or Consumer Affairs. We are hard working individuals and cannot afford these repairs and car payments. The consumers are counting on you to force Nissan to be liable for these defects.

From Day one we have complained about the tires (Original equipment tires). They were loud and had a bad ride. We had the tires rotated as often as possible and had the car aligned at the dealership. All the service to the Rogue was done at the dealership. We have replaced the tires and are now getting the ride we expected from our new Rogue.

Called Nissan customer affairs talked to a Trey. No help... Asked to talked to his supervisor then talked to a Alica (not sure on name). Voiced my disconcern with my customer service at a dealership. Asked for Alica for a email with her name and my case number. Said she would. Well she had Trey call me back then he said he would. Keep in mind they dont have employee ID numbers and cant use last names. They work in your Tennessee office. Neither one of Nissan customer affair case workers could send me a simple email. All they wanted to do was close the case which I had to call and have re-opened 1st time. Basically its waste of time to complain to them. Almost sure nothing was done or will be done. Best they could with all their experience suggest a I get a second opinion... I felt like the dealership was being shady.

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

I had to have my 2009 370Z towed to the dealership twice. The dealership did not know the cause and the car just started after some testing. They released the car not knowing if it would do it again. 1-2 weeks later, on a Monday morning, the car did not start after my appointment with a client. The dealership, after weeks of review, could not test out or get the car started. In the meantime, I am working with a gal at consumer affairs. I told her what happened, and a week she called back stating they are not accepting the claim as if it were an owner maintenance issue and 3 months out of warranty. As we found, it was an electrical something in the steering column locking the car down as if it were being stolen. This is certainly not an owner maintenance issue and the car was only at about 32,000 miles. This little bit of time did not affect the outcome and certainly not the mileage. The problem is Nissan did not want to stand behind a known problem in other vehicles with the similar theft deterrent systems, but also because of the cost of replacing the whole steering columns - $1,200 plus. Welcome to my first Nissan experience. I will not buy another.

I bought my 2012 Pathfinder with 2,500 miles about a month ago. It has been in the dealer seven times, twice for the car will jump into 4X4 automatically and check engine light comes on. Due to some bogus info from the tech at the dealer about too much trans fluid being put in, Nissan has voided my warranty for the trans. No one will call me back from Nissan executive levels or even try to help in any way. The car has 4,000 miles on it and I am over a barrel. If anyone has any contact number or Carlos **s phone number, let me know. Thanks.

The Nissan Micra is a nice little car, good on gas and easy to get around in traffic. It has none of the usual safety features that most new cars have but it is Bluetooth equipped.

First my brake module failed which by the way is an $1100. Part only covered under extended warranty... After leaving from this repair the same day I went to get gas and the gas pump valve at the gas station kept clicking closed like the tank was full when it was not. I thought it was the gas pump at the station. Went to another one and figured out that it was the truck. Took it back immediately and it was not covered... In a miraculous coincidence if you believe in those I received an notice from Nissan two days after the repair that there was an issue now covered under extended warranty for a gas vent tube... In the letter they described the exact symptoms I was having but when I inquired they would not cover the problem because it was the valve and not the tube. Sorry Nissan but you dont get a pass on this one. When you purchase a vehicle you should be able to put gas in it no matter how old it is... Ridiculous.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

Transmission on Nissan Rogue 2012 failed out of the blue! No warning signs, dashboard lights, etc. 83,000 miles! 6 years old! Should not need a transmission! Contacted their complaint department and after 3 days they stated that Nissan was not able to help with the situation. Nissan does not stand by their products. NUMEROUS reports have been made about their failed CVT transmission. Very very dissatisfied customer! Was quoted $3500 plus tax by a Nissan dealership.

This is our 2nd Maxima and we have loved the car. The issue we have now is that we bought our 2005 Maxima new and it currently has 117,000 miles. The transmission has to be replaced and we are not at all pleased that the transmission has to be replace for $3,500. Based on the value of the car, this was a hard decision to make. Apparently, many are having the same problem and there should be a recall from you. If you want us to buy again, you had better make this right.

1st I want everyone to join me in my complaint to the Federal Trade Commission for every call they get they will take down Nissan for selling cars knowingly that have malfunctions! Im writing regarding a vehicle (VIN#3N1CN7AP6FL844173) I purchased new from Landers McLardy Nissan in Bentonville Arkansas on 9/01/2014. The next day I drove the vehicle to Russellville AR so the insurance company could take pictures. On my way I noticed that my car returned very poor gas mileage around 29 miles per gallon (mpg) at 70 miles per hour and that the air conditioner bogged the engine down. Curiously, the instrument cluster reflected 41mpg. I also realized my car was very seriously out of alignment and that my Bluetooth feature was useless. While using the Bluetooth at highway speeds I could hear people but they could not hear me. When the car was parked the Bluetooth feature functioned poorly but did work. The next day I took my car to Landers where they found the car to be out of alignment and several technicians hooked their phone to my car and all reported the Bluetooth feature functioning properly. The service department inquired about my cell phone which was an LG G3 though Sprint. I was informed that my cell service was the problem. (See service notes) This is one of many very disappointing visits to Landers because in the base Nissan Versa, which has a nonadjustable Bluetooth microphone--Nissan is fully aware the Bluetooth is nonfunctional. One of Landers technicians was aware my front struts were installed improperly from the factory but didnt mention it to anyone. I kept returning to Landers because my car still pulled to the right and jerked to the left under acceleration and my Bluetooth Feature still did not function but my phone worked fine in other cars. At one point the car jerked so hard to the right I over corrected and did a 360 on I49 and that resulted in my bumper cover being scratched up. I finally spoke with the manager of service department who had a tech ride with me and he informed me that my car pulling to the right was just a hard constant drift and my Bluetooth would not work until I switched cell carriers. They then put my car on the alignment rack and told me it was in perfect alignment and the Bluetooth issue was my problem.Although, I constantly brought up the fact that 10 gallons of gas which filled my tank up would take me from 250 miles to a max of 325 miles my instrument cluster reflected 40mpgs- this issue was never addressed. The manager told me he could not fix something that is not broken. I then received a survey from Nissan Motor Company and informed them of my cars constant drift, inaccurate instrument cluster, and nonfunctional Bluetooth. The next day Landers had called me various times. The service department, Marilyn ** (customer service manager) and my Salesperson all wanting me to bring my car in. First I met with my salesperson who asked why I didnt go to him with my problems and I informed him that he had saw me and spoke with me several times while waiting on the car and knew I was trying to have my new 2015 Versa fixed. He informed me that my survey cost him and Marilyn a lot of commissions and that Landers had to pay my finance company just to do my loan. I realized right then I had been the victim of a kickback loan. Next I went to visit Marilyn ** who told me from the first time I brought my car in a technician had noticed my front end was assembled wrong in the factory. How she found this information out so quickly was beyond me unless Nissan was trying to wait till further down the road to fix the problem to avoid hurting reliability ratings. I have a coworker who purchased a new SUV from Nissan (a hospice nurse who was working) and the vehicle just went off and Nissan accused her of running her car out of gas and then kept the car for 8 weeks. Marilyn went on to say the service department was disorganized and had a lot of miscommunications and that no one had drove my car to check the Bluetooth but had just sat in the car. I informed Marilyn I had broken my contact with Sprint and went to AT&T and my Bluetooth still did not work. My car was so severely out of alignment I had lost control and expected them to pay My Early termination fees to Sprint, Replace my LG phone, and fix my bumper cover. To this she replied the service department will not take responsibility for any of these things. I even had internet installed at my home due to using over 100GBs of data per month. All of my Sprint talk, text, and data was unlimited for $60 Dollars/month. With AT&T its $40 for the line and $40 for 3GBs of data and $39 per month for internet service. She let me know that my car would be fixed and that was the most important thing to me. They replaced the left front strut and Im not sure what else. The car was still not in alignment and the instrument cluster was never addressed and the Bluetooth feature did not work. I work for home health and hospice and declining a call is not an option for me. They later talked me into trying to trade my car for another Nissan but lowballed me on the trade difference and the finance company wanted me to keep my car for 1 year. I knew it was wrong to trade my car because it was obviously a lemon but was desperate to get out of it because between the car being out of alignment and not having hands free calling and previously losing control I felt unsafe in the car. After that the service manager took the car and kept it over a week and could not find a problem with the alignment but ordered another microphone for the Bluetooth. I assumed he would have read previous notes on what had been done to the car but did not. I took the car back and wrote Nissan Motor Corp a certified letter giving them one last chance to fix the car. They sent up a tech from Dallas and he and Marilyn rode with me and he called my car pulling to the left under acceleration torque steer and pulling to the right curvature of the road which is a term Landers loved to use. We made various calls on my cell phone which everyone could not hear us then Marilyn wanted to call Landers which I insisted she not but she did anyway and she spoke with the lady who she shares office space with and of course she could hear us fine because she had her volume turned to the max at the office and this was preplanned and very deceitful and pathetic. Someone else called and were unable to hear Marilyn. When we got back the cooperate tech who argued the car was fine found the car to be out of alignment and fixed that and addressed the Bluetooth by allowing me to drive the same car only with a continuously variable transmission (my car is a stick) and at 70mph the Bluetooth feature did not work. However, I noted that the RPMs in that car were very low allowing the car to achieve good gas mileage were as my five speed would have the rpms at 4000. The car was still out of alignment and Nissan Motor Company wanted to pay me $1500 for my inconveniences but when I received the letter it was a settlement offer for the alignment and Bluetooth. They also expected me to keep the car in that condition. I will write letters to the Federal Trade Commission, The National Highway Traffic Safety Administration, and The Insurance Institute for Highway Safety until these cars are recalled. Because Nissan is fully aware that the Bluetooth is not functional and the manual transmission equipped cars in no way achieve the mpg as promised and this torque steer would lead to many head on collisions for a driver who is medically impaired. Texting, talking and driving has proved fatal time and time again let alone a car that pulls into oncoming traffic. My last visit to Landers I tried to obtain my service records with diagrams of the alignments and was invited to leave because I admitted I was going to seek legal counsel. I also needed an oil change and my car was out of alignment so eventually I took the car to another Nissan dealership who found the car out of alignment and performed yet another alignment which the car still pulls. I have received stupid surveys from Nissan Consumer Relations asking what I expect them to do. I want them and Landers to be honest. I will be filing Freedom of Information Request with Nissan and Landers concerning other complaints, recalls, and kickback loans. The money Landers has cost me is expected now. The money Nissan offered and then sent a settlement letter is viciously ridiculous. Im not sure what legal recourse to take with them but they have made me a firm believer of staying away from any future Nissan product. Please advise me of who else to contact concerning the immoral car company!

Worse Purchase Ever!!!! I bought a brand new 2014 Altima as a graduation gift for myself in 2014. Within a year my transmission had to be completely replaced as well as my computer. Recently my air went out. The dealership informed me my Air compressor was bad and I was out of warranty. When I complained about the car I was told Sometimes they just have bad parts and there was nothing I could do but pay for the repair. I told them I felt they sold me a lemon and was told its the companys problem and not the dealership.

Like everyone elses bad experience mine is no different. There is documented evidence that Nissans have a design flaw with the transmission that is very expensive to repair and is dangerous to the consumer because there is no warning and the radiator, coolant fluid and transmission fails causing internal problems. I have a 2006 Pathfinder and had always maintained my vehicle at the Nissan dealership, which is documented. I was driving 3 hours from home when check engine light came on. I continued to drive to the next available Nissan dealership where my vehicle, when acceleration became difficult and the vehicle, simply stopped and began smoking. They told me it would cost $8600 to fix. The value of the car was, before this was $7500. I was forced to rent a car in order to get home. I contacted Nissan Consumer Complaint and was given a complaint claim number and thought something would be done... Nothing. The claim representative just told me he was sorry but they could not help me. His response was scripted. How can these people get away with putting peoples lives in danger? I contacted the Manager of the service Department where my vehicle is currently located. He returned my car and indicated that the cause of my vehicle failing was due to the radiator, coolant fluids, and transmission failing. I plan on filing a lawsuit because this is insane for a dealership not to make a consumer aware of a major problem like this.

The national corporate Nissan office surprised me with their response. I had called simply to vent about my treatment at Pohanka Nissan in Fredericksburg, VA. I did not expect them to actually stand behind their product. They listened politely to me and said they would review the problems and get back to me.They called me daily with updates and totally resolved it within a week by compensating me 100% of the transmission replacement. They were amazing as I never expected this response.The only reason that I did not change their rating to 5-stars was the horrible treatment by their Fredericksburg, VA dealership, Pohanka. They were rude and incompetent. For examples on Pohanka, they deceitfully tried to sell my wife higher grade oil changes than recommended by the manufacturer. Just this week, I had to repair a vacuum hose that my Goodyear mechanic said almost certainly resulted from poor installation of the transmission last month by Pohanka.The Pohanka Service Representative actually blamed me for the failure of the $3,800 transmission - you can only guess how that went over with me.I have dealt with many Nissan dealerships and have been very pleased with all but Pohanka.The obvious solution is to continue to buy Nissan products but not from Pohanka. Nor would I recommend that anyone services their car with Pohanka. Again, I was not happy about the transmission but the National Corporate Nissan office was amazing in resolving the problem to our satisfaction. They won me back big time with their incredible response to back up their product with a long term customer.

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

I bought my Nissan Juke in August 2012 and have had no problems with it until June. I set up a recurring payment with Nissan Finance so that I wouldnt fall behind. When we fell behind 2 months, I found that the account never saved, although it said it did. My mom even went in and set up an account, which again, never saved. So we called customer service and a lady there set it up for us, so we thought we were fine. WRONG. Our car got repossessed last night because we were behind on payments. How? I dont know. The only to get it back now is if we pay the off the car in full. The card that was supposedly supposed to be on that account is still active, so whatever happened, is beyond me. This wouldnt be the first time Ive gotten such bad service from Nissan.

I purchased a 2016 Nissan Altima 2.5 on February 19th 2016. I’ve had the car only 8 months and already the CVT transmission needs to be replaced. This is very frustrating and not acceptable for the fact I financed a newer car so I wouldn’t have this issue. Nissan only gives a 60,000 mile warranty and because of the work I do = Uber the car now has 83,000 miles but it’s all highway miles. Also my regular warranty ended at 75,000 miles so now for a vehicle that I’m still financing I have to pay $2500 out of pocket plus my standard car note. I contacted Nissan and they was suppose to call me back. I’ve never received a call but they keep telling me they did to give me a decision and nothing yet.

The dashboard started melting earlier this year and has been getting worse. The glare is blinding in the sunlight and other times an inconvenience. The transmission whines after 2 hours of driving in +80 degrees weather. Terrible car all in all, made by a company that wont stand behind their product. Definitely the last Nissan I am going to buy.

I believe the problem starts with Nissan in the first place. I honestly think that they feel they are too big for their britches. It is my opinion that the local Nissan trained dealership really doesnt care about the customer and refused to address issues that popped up in my particular case. To ignore the problem from my impression is to get rid of the customer. After dealing with them for 9 solid years they display a total lack of Customer Care. I think they only want the rich customers and if you are at the Altima level... Dont bother us!!! My immediate solution is to go directly... and test drive a KIA where the dealership treats you like a valued client and provides a Superior, Efficient and Reliable mode of transport.

I have a leaking sending unit on my 2015 Nissan Sentra. I opened a case report with Nissan Corporation 2 weeks ago, Sept 1, but have not received a call back from Nissan during normal business hours despite 6 calls Ive made to the Nissan Customer Representative over the past 2 weeks. Nissan has a recall for the same problem -- on the 2015 Altima and 2015 Maxima -- an improperly installed ring on the sending unit, resulting in leaking fuel. I cannot get any assistance from Nissan as of today, August 12.Additionally Nissan sent me a letter earlier this year (the letter of course is not dated but I received it this past spring 2019) advising that I might have a complete blockage..in the EVAP tube located between the fuel tank and the evaporative emission canister. While this is different from the problem of the leaking sending unit, it illustrates that Nissan clearly has multiple problems with defective fuel pump assembly parts and/or improperly installed fuel pump assembly parts.

I have dealt with this company for 4 years from not receiving my payment statements, to payments sent on time, to them posting them several day after receiving them at their post office box, to filing written complaints with a response justifying their negligent actions. If you ever purchase a vehicle from Nissan try to go to another financial institution. This one is horrible, they hang up on you if they dont want to hear your complaint, misrepresent themselves. 1 car 2 lemon, never received statements, pay on time, post payments close to grace period ending date, no reason why? I contacted them several times over first few months, could not pay online, because someone opened account and put a password on it that I could not access, they could not delete - bottom line I could not use. 2nd car total brand new lemon send payments on time, they post close to end grace period, same problem, now I pay through bill pay. Will be filing a complaint with the BBB and attorney general, other complaints too long to list. I was referred to my bank to refinance through them so I no longer have to deal with Nissan. I am considering this.

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

Over paid, harassed 8-10 times daily - You will be receiving my documents regarding payments on my NMAC, more than 10 payments. Oh but I kept getting calls that I was past due from indos. I’m ** pissed. I tried telling them, no one wants to listen. Well now I’m taking action, little they see the crap that finance companies can get away with. Oversight on NMAC on May 1 or 2, this total is not acceptable, reviewed prior contracts, all over paid. Recently, there were 179 complaints, same as mine. Be on the watch, facts about Nissan Blank. I’m pissed.

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, Im still paying over $300 a month on a truck that I cant drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I dont know where to turn to now!

I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!

I purchased the vehicle in 2010. I asked for a CARFAX report and received a CARFAX for another vehicle stating there is no accident or issue with the car. The vehicle was bought used with 36,000 miles. At 65,000 miles, my transmission started to give me problems and needed to be replaced. I got the transmission replaced. At about 75,000 miles, the transmission required replacement again and was fixed. Recently, at 84,000 miles, the transmission needed replacement again. My vehicle is covered under warranty till 120,000 miles. But this constant problem is a huge hindrance in my work and life. Ive contacted Nissan North America to have them only say they’re sorry for the issues and to try nothing. What am I supposed to do when the warranty is up and I can’t afford a $3,000 transmission repair? Im extremely upset by this and need actions to be taken to remedy the problem.

The airbag light is blinking. I spent $80 for them to tell me that its a bad harness kit b1182 and that it will cost over $300.00 to fix. I have read that this is a known issue, but a recall is not being created.

I bought a brand new car on 2020. After 1-2 weeks there was problem on aircon of car the dealers still couldnt fix that, after that there was a problem on the seat of car still couldnt fix. Now the paint started to fade on the car. Its just been 1 year and went to fix the car for about 10-12 times but still same. Doesnt feels like a brand new car. Worst car I ever had. Never ever gonna buy Nissan cars again.

I purchased my 2017 Nissan Murano on 2/27/17 from Frank Fletcher Nissan, Joplin MO. Prior to 5/8/18 (I do not have this date or who I spoke with at Fletchers) but I stated to them when my husband drove the car and placed his arm leaning on the center console the drivers seat would rub against the console causing this annoying squeaking that was continuous until he changed positions. I was asked if my husband was a bigger man and I said yes 63 230 lbs but what does that have to do with it? He stated they have had several complaints about this and all the men were larger. I said that is no reason for the seat to squeak! We had other vehicles & not ever had this issue. So on 5/8/18 I took my car in and the service dept said they could and I agreed to let them install washers to tilt seat slightly and prevent rubbing.This seemed to work briefly but then it started again. Nothing like before but still it should not be happening. So I went back again to report it. This is my 1st brand new car and this should not be the way it is & I have never had a car that had this issue and I am sure I could have bought any other car & not had this issue. So I said if you cant fix it who should I speak with that might be able to assist me and at that time he gave me the 1-800-nissan-1 #. On 6/6/18 I contacted the 800 Nissan consumer affairs and the person I spoke with said they will send case to regional consumer affairs specialist to get in contact with dealer and investigate giving me a case # ** from agent #**. on 6/8/18 I spoke with regional affairs rep and he had authorized technical resource to talk with Fletchers and that my car was under warranty so call and make an appointment to take my car in. 6/8/18 I called Fletcher for an appt. They said they will need my car 1/2 day but he will get ahold of Regional consumer affairs and find out how to get set up with tech. 6/11/18 Fletchers called. Will get tech line assistance with them to get help on resolving problem. Appt set for Wed, 6/20/18, 10 a.m. 6/20/18 took car to Fletcher Nissan Joplin, MO. Service manager said will contact tech line and see what they can do. He came back to get me in just a short amount of time and said I could take car and he would call me to bring it back in once tech line calls them back to let him know how to resolve. On 6/29/18 I receive a call from Fletchers customer service dept asking if my problem was resolved to my satisfaction and I said no and explained I was still waiting to hear back from service dept at which time she transferred me over to the head of the service dept.The man said he had spoke with tech line and they were not to modify seat or replace it. He was told it is a characteristic of this vehicle. ARE YOU KIDDING ME!! At which time I told him I would NEVER purchase another Nissan again and it is a shame because my sister bought one just like mine because I liked mine so much until this and now they will never buy another Nissan either. I called 800 Nissan back and spoke with agent #** and asked for a supervisor. He said he will have a supervisor call me back no later than tomorrow. He did have me explain to him my issue so it could be noted prior to supervisor calling me back. 7/12/18 a supervisor called, left a message on my phone and said the dealership provided me with correct information. The vehicle is operating as designed and it is a normal characteristic. They will follow up with me tomorrow to make sure I received this message.7/16/18 Sammie called and I was not where I could talk so told her I would call her back Tuesday at 10 a.m. She gave me her direct #. 7/17/18 Sammie called me back at 9:40 a.m. Said all she could do was restate what I had been told which was it is a characteristic of this vehicle. I said I knew of other people per Fletcher dealership in Joplin that are having this same problem but I also know it is not every car since my sister bought the same vehicle due to my recommendation and hers does not do this so how can you consider this a characteristic. She once again said it is a characteristic of this vehicle. Call was ended! Case # ** 7/17/18 I called Sammie back. Left message to call me back - no return call. 7/18/18 called her again leaving another message with my # to please return my call and to this day still have not received a return call.

I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 2017. My vehicle traded was a 2015 Rogue (same model) I had hit my mileage on a year early. Not only was I pleased with my 15, but I spent 2 years as a Nissan employee, and I retain the Nissan Visa card. I would say Im a pretty good customer and supporter. In 6 months and 7k (now 8k) miles, my Rogue has had the radio/navigation system fully replaced! My Rogue has also been TOWED into the dealerships service department! I work nights. It was Christmas Eve. The car never made it to work. Of course, 3 days later after the holiday, the Rogue worked fine and the mechanics could not duplicate the issue. A diagnostic test showed a possible air flow problem... which I read about in another review... but they really have no idea. I am a single mom, on a check-check basis, and one reason I lease is to avoid maintenance! I cry all the time in my car. I am frustrated. Every time I start the Rogue I wonder what will happen next. I have lost confidence in this vehicle. I filed a claim with Consumer Affairs. I have received 2 emails from the gal stating she has tried to reach me multiple times by phone but I have no missed calls, voicemails, nothing, and the number(s) is saved in my phone. I have responded to these emails but then have not heard back from her. In the last week, I have called her DIRECT line 5x leaving my contact phone number 2x every message. I have gotten voicemail each time. Since December 26, 2017 I have called Nissan Consumer Affairs 8x. I should not have to be dealing with this regarding a vehicle purchased brand new not 7 months ago. Certain staff members at the dealership have been as helpful as they possibly can be but they have limitations which I understand. At least theyre on my side. Nissan seems to think this entire issue is a game. Its not. I live in Columbus, Ohio. We do not have major public transport opportunities. I cannot afford a chauffeur, I cannot afford taxi cabs or Uber. Nissan needs to step up.

Dropped off my 2013 Nissan Versa for the CVT recall. After I left and got onto the 101 freeway my car went from 60 MPH to about 10 right in front of a Big Rig truck. We crawled toward the nearest exit and went back to the dealer. They said it needed a new transmission and would be 4000 dollars. At 51,000 my warranty was up since it had been a few months over 5 years. They said it was still driveable since I didnt have the cash to fork over so we left and almost got hit as the car stopped on La Brea and Fountain. As I was in extreme distress and by the grace of God we were able to pull into an urgent care lot and the ladies said we could park the car there until we got a tow truck. This was the scariest thing that has ever happened to me and now I am unable to go anywhere as I have no car. Nissan... SHAME ON YOU!!!

I have a brand new Nissan Rogue. I live in Colorado and sometimes have to park under trees during the day for work. Other than that, the vehicle is kept in a garage and is washed frequently as I use the car to pick up business clients at the airport sometimes and want a good professional impression. Last week during a few days that seemed like spring here, a group of robins in a tree above my car managed to use my car for target practice. When I got in the car at about 6:00 p.m., I noticed the droppings and took it to a professional car wash the next morning at 8:00 a.m. on my way to work; only the droppings didnt wash off. The bird droppings damaged the seal coat and now I have dull smears all over my shiny new car. We hand washed, tried wax, took it to an auto body shop for their advice and then to the Nissan car dealer we bought it from. They said that they had seen this before from bird droppings and the only way to get it right was to repaint. This is a $27K car. Seriously, I cant drive anywhere where birds exist from now on or I need a new paint job? So here is where we are. Even if they do manage to fix the spots that exist on the car now, throughout ownership of this car, I will have to protect it constantly or expect to drastically reduce value every time a bird flies over! This is ridiculous to expect that paint on a vehicle can get totally ruined within 24 hours by bird droppings. Needless to say, this has and will greatly reduce the value of the vehicle. I am going to file an official complaint with Nissan and if they do not give any results, I will pursue this all the way up the ladder. Anyone else having this problem with new Nissan products?

Ive had a 2016 Nissan Titan XD for the almost a year now and have enjoyed the truck, however, I was recently in an accident and was in need for parts. I have been waiting on parts for over 2 months now with no promise of getting my part any time soon. Upon talking to Nissan I got some rehearsed spiel about the backorder and was given no information on where the part is, why its been backordered over 2 months or when I would get it. I have been paying rental car fees for the last month out of pocket because the insurance coverage of a rental expired so everyday Im out more money because they cant produce the part I need. Ive driven a Nissan for the last 20 years and have been satisfied until this problem arose. Not being able to get the necessary parts makes me not that interested in driving Nissans if Im going to have to deal with this kind of issue anytime, God forbid, I would be in a wreck or some other problem comes up. So if youre thinking of buying a Nissan just beware that this issue could also become your issue.

I leased a 2016 Nissan Maxima the day after I came back from my deployment training. I had great experience with Nissan of Omaha and had Altima before. Had some issues but they were taken care of before. Based on that, I leased a Maxima. Soon after driving the car, I had issue with the front collision sensor that keeps on showing up on dash. The error read as sensor blocked. Took it to the dealer and was told to take vehicle on side of street and clean the sensor and keep driving. One month later, on a road trip to Kansas had the same issue. Pulled on side of road and front bumper scraped a rock. So took it to dealer and was told that sensor is damaged will be replaced however, I need to take car to body shop and replace the bumper myself before I can ever proceed. Brand new car, 2 months old and has a broken sensor. Since I am on a lease, I cant get out but I will not recommend Nissan to anyone.

I actually got a very good deal on this warranty when we bought a new Nissan Rogue in 2019. It added four years on the factory warranty. We have not used it yet but have full confidence it will be effective. As effective as the factory warranty.

Too bad we cant choose zero stars. CVT trany quit and they wont do a thing about it, even though they have been sued and lost, wonderful stuff. Never buy one, they wont stand behind their product because it isnt bulletproof. Grow a set Nissan.

Nissan lied to us about the extended service plan. Parts that were listed on the pamphlet they used to sell on the extended service plan were not actually covered under the plan. We have called Nissan Consumer Affairs, they dont care. Some of their representatives tell us the parts are covered, others tell us they arent. One of their representatives told me he would accept that listed parts arent covered, pay for them, and move on. That is what I suggest every Nissan owner should do. Move on to another car maker. Until you can get rid of your Nissan be honest when people ask if you would buy another, tell them no. Tell people you are not happy with Nissan. Explain and give examples to people of what Nissan does wrong. If Nissan wont listen, we must get everyone else to listen to us. Dont buy a Nissan.

I purchased a Nissan Rogue in 2014. I absolutely loved my Rogue. Until one day I was driving and the rpms revved up and then started slowing down. My husband had to come follow me home so I didnt get slammed. My Rogue only had 90,000 miles. I called Nissan and was told, Oh you are out of warranty, sorry cant help you. I lost my job and then the bank took my vehicle. It has destroyed me financially. I was told that until people die because of these bad transmissions Nissan will never do anything about it. I will never be able to buy a car again because of this. I am 58 and always had good credit until now.

We purchased a new NV200 within took weeks to have the shelves installed. Then the wrong shelves were installed. There was no roof racks, no sticker. Had to go back to have sticker put on. When I purchased it had 5 miles, picked up it had 137. It has been back in the shop 2 times for multiple days, even weeks for a repair that we are told they have no idea how to fix. I have been trying to contact Nissan Consumer Affairs. Left over 7 messages, only one return call while I was at a DR. so could not answer. This has been a nightmare and would really just appreciate Nissan standing behind their product and helping us out. Check engine light is back on and does not always start but they tell us they cant fix it.

Still trying to pursue a Lawsuit over a negative life-changing experience which cost me negative and fraudulent credit reporting by NMAC of which I did end up homeless, (my line of work depended heavily on a near perfect credit report) for which NMAC finance/accounting department exercise Corporate Greed to the Max!NMAC lacks Leadership in their Accounting Department. Will accept Fraudulent paperwork that High School Graduates with ZERO accounting background, are the financier within Nissan Dealership cross country. The Nissan Dealership Mission is to prey on the Independent Purchaser; check / run credit background, even at a great Credit Score Rating, will state Zero% interest, yet Contract at 4.99% interest... Gross financial administrative error! Then, they will overinflate car cost. (Bait & Switch rule) Targeting and profiling minorities. (**s, Hispanic and Single Women purchasers.)Truth is, the dealership gains!!! The NMAC financial service gains, the State DMV gains, and the infrastructure within the county gains at the expense of the Consumer! As a whole, Nissan Capitalizes on good citizens absent of Financial Accountability by accepting fraudulent contracts by their own dealership!! This action would never hold merit in US Banking or Security grounded financial institutions.The Dealership will sell maintenance issue Vehicles under the pretense that car is without flaws. While the very own Consumer Protection Lawyer in that particular district eats lunch with the local Lawyer who represents Nissan Dealerships and NMAC! Even the Lemon Law doesnt hold up in Court, to include Consumer lawyers must be paid heavily as a kick-back bonus to steer clear of Lawsuits targeting Nissan. Similar to pharmaceutical Corporations and malpractice suits with cross-contamination probable issues! Those Consumers lack legal representation as a whole! Still hoping to get involved with a Class Action Consumer Violation on a Federal Scale! Oh, did I mention its a Japanese Corporation; manufacturing in Tennessee... NMAC Financial Department lacks Leadership, fails to correct issues and prey on U.S. Citizens as a whole! Now, lets talk about tariff issues of an overseas corporate business dealing in the USA. The last I saw, the Yen is stronger than the dollar and we continue to be screwed one way or another...THINK ABOUT THAT, before you buy Asian based Products. For the love of MONEY!

My credit is good so I financed my new 2016 Nissan Rogue at my credit union with no trouble. A couple of weeks later, I mistakenly pumped diesel fuel in my new car. It happened at Sheetz. They say it cant be done and the nozzle wouldnt fit. They finally said it is Nissans fault. Nissan passed me around from one customer service person to another. It appears to be a game with them. They seem to have a lot of customer service people who will call you and ask you a few questions just to have someone else call you. It definitely is a way of looking like they are paying attention to you but the result is they wont do anything to help you. Besides that problem that same day, I tried to use Nissan roadside assistance which I had been told I should have, when it happened. My tow charges were more because they said I didnt have it when I tried to use it and I was forced to call 911. I understand I made a mistake but that nozzle fit right into my car and the only way I saw what had happened was when my car stalled and I read my receipt. Anyway, both Nissan and Sheetz first said they would help but then wouldnt. Dont buy a Nissan. There is no customer service. They will just waste your time. Reference telephone for Nissan **. I think it is time to run these foreign vendors out of the US since they wont take any responsibility for the faulty design of their cars.

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

Im starting to wonder if theyre even located in America. All of the agents who answer the phone are foreign and act like zombies. Theyve been giving me the runaround and double talk for weeks, just to issue me a simple compliance letter. They dont even know their own rules or whats on their own website. They try to get you off the phone by referring you to DOT. Frustrating! My problem is still not resolved. Im going to file a formal complaint.

I leased a 2013 Nissan Leaf two years ago from Peoria Nissan in Arizona. At the time, the salesman told me not to worry about the battery because Nissan just replaces them if there is any problem. That is totally a lie, and Peoria Nissan will not be of any assistance to me with my Nissan Leaf that has a range now of 59 miles (maybe) in the winter with no heater on. Dont ask about how it fares in the summer - it is ugly to say the least. I now have one more year to suffer through this vehicle because Nissan says the battery charges up to 10 bars and must decline to 8 bars.We know that this does not take into account battery fade - in other words - yes, it looks good when it is first charged, but like all failing batteries, the range quickly decreases as soon as you pull out of your driveway. My lesson in all of this is that Peoria Nissan lies to its customers - yes I know I should not be surprised, and that the manufacturer is choosing to make folks keep a car that simply does not meet the needs stated by the buyer when purchasing the car. I expected somewhere in the range of 70 miles which would allow me to drive back and forth to my work site daily and make a couple side trips as well.This was all explained to the salesman when I leased the car. He is no longer with the dealership. So, I asked if the dealer would work with me on terminating my lease and getting a 2016 Leaf that supposedly had a better battery. Unlike the salesmans reassurances that it was no big deal to end the lease after 24 months, the dealer asked for the entire amount of the last 12 payments and the car. The explanation was that Nissan had changed its lease terms and that the residual value stated in my contract was no longer really valid.The upshot was that for over 900 dollars per month, I could get out of my current lease, turn in my car and get a comparable 2016 Nissan Leaf. Ha Ha Ha. I am laughing only because I am happy to share this saga with anyone who might be foolish enough to trust Nissan and buy or lease one of their vehicles. My advice - just because their contracts are preprinted - insist on adding terms that the salesman tells you in writing and have them initial them. You will then perhaps find out what the real deal is. Thanks for listening.

I have complained to Nissan Customer Service Malaysia about the occurrence of a small crack line at the center of my Nissan Sylphy dashboard. They replied that the crack line was due to external impact and therefore not claimable. I requested for a detailed explanation of what sort of external impact that has caused the crack line. This is because they have taken photos of my car both externally and internally. They did not give me a satisfactory reply but instead requested me to pay some USD1000 for the repair.Sir, the only impact on my car is a small dent on the lower left door of my car that has happened more than a year ago. My mechanic can testify to that. But, the crack occurred just one month ago. So there is no relationship between the dent and the crack. It really hurts when I received such response from Customer Service Nissan Malaysia as I have been a strong supporter of Nissan cars in the last 15 years. I have owned a Nissan Serena (1997), Nissan Sentra (2005) and now a Nissan Sylph (2009). Your kind intervention is much appreciated.

This is the best car brand for me and my family and I really like the radio system that came with it. The heat works great and the sound system is amazing also. The car drives good enough and any vehicle that runs works for me.

Got 2013 versa and brakes have been changed three times already. The fan went out and car ran hot. The ac leaks water on my right food which is going to mold and mildew my carpet. The ac at times took about ten min to blow cold air and the weatherstrip around my windshield has came out three times. Ive only had the car about six months. Also I notice it sputters sometimes when in accelerate. They, well, most of them were rude. Said they would put me in a new car for extra $100 a month which I cant afford and they said it would be another versa!!! I am fed up.

First time purchase of a loan/lease. Signed a lease with loan prices ($337 month). Total purchase price 2015 Rogue $34,000. Error was noticed by purchaser same day at dealership. When brought to attention of dealer, more or less too bad. All they had to do was tear up the lease form and attach correct monthly price to a lease $134 month. $14,000 to purchase at end of lease or the proper monthly payment, $337 month with the last payment, vehicle is mine... maybe 10 mins of their time on paperwork. Instead of 23 months trying (by me) to get the thing correct. Notified every agency of the error including THE WHITE HOUSE with no luck. Money hungry (Nissan) outfit. Matter went to court March 2017. It is still undecided.

According to Nissan, the problem is that I updated my phone. Nissan wants you to keep your phone months to years behind in updates so their app might work. I have been told at least 4 different versions of IOS are the latest that have been approved. It seems as if they are just guessing, hoping it might work. Its no wonder they now use Car Play. The head of Nissan Connect (at least by her own admission) Amanda, claims that Nissan Connect is a great system but had no answer for why, if it works so well, are they switching?

Buyers beware! I am so extremely disappointed and frustrated with this company who refuses to help their customers in order to make some extra money in their pocket. They have unethical billing practices. I not only leased two vehicles from them but have only been a customer for less than 2 months and regret ever going into business with them. I have been on the phone with so many of their reps and supervisors, people feeding me different ** and after more time, stress and headache, never getting to an actual solution, but rather the way they would have it, money for them and an unhappy customer. This company is known for their terrible billing practices. Even the Mass Turnpike knew I had a Nissan without me giving any personal account information because this is what Nissan does. Thats a good reputation you’ve built for yourself Nissan. I hope I can help the next potential buyer so that when they read this, they go get a Honda instead. Trust me, you will regret getting into business with this company. I am seriously looking into getting a lawyer about this because this is just wrong. I made it so easy for them to resolve the issue, but they keep coming back with ridiculous reasons for why they cannot do that. If I was with another dealer, this would not even be an issue I would have to be resolving.

Called Nissan customer affairs, opened a case about my Nissan Rogue. My transmission went out on the freeway, had it towed to a transmission shop to have it looked at and repaired at A+ transmission- a national known place. Nissan told me they will not pay the shop nor reimburse me. I have always been a Nissan customer. I have always told everyone Nissan was the way to go when buying a car. Now the hell with that. I telling everyone go Honda or some different other than Nissan. Nissan are piecce of ** cars. Calling opening a case is a waste of time and effort. If anyone has a Nissan trade before anything goes wrong.

This vehicle has been the best model that we have ever purchased. It is a 2003 model, but we have never had to have any major work done. The dealership had a reputation of honesty. The vehicle had a good look and when we test drove it, it drove so smoothly. We took it on back roads to try how it handled on curves and small potholes. The only thing I dislike is that the passenger side seatbelt locks as soon as the vehicle starts, with much discomfort until I release it and put it back on.

After reading so many bad reviews about Nissan Cars I thought I would weigh in. I owned a 2001 Nissan Altima 213,000 miles no major problems. Never changed anything major on this car. Its whole life oil every 3,000 and brakes. Drove this car to the Crusher in 2017 just for its age and bad sensor costing too much for the value of the car. I owned a 2005 Nissan Maxima SL 233,000 miles the transmission finally went. Engine is still strong. I only changed the 3 Timing chains at 160,000. Other than that I never changed anything major on this car. Its whole life oil every 3,000 and brakes. Got rid of this one because the transmission outweighs the cost of the car.I own a 2007 Nissan Altima S with about 80,000 miles on it and it still runs and drives well. The only thing I could say is it burns about a quart of oil in between oil changes. But is still very reliable. My next purchase is a 2010 SV Premium Maxima with 98,000 miles on it. And I have no problem with getting a Nissan with this mileage, because with proper care they will last well above 200,000 miles.