Currently, new power train motor mount, car is stalling and stops. Chrysler changed my dealership. Antwerpen treated me poorly and sold a defective vehicle with rust and all. Currently, the car is at Tate in MD. All Im asking for is an extended warranty. Many more parts have been changed. The trouble is that the dealership cant duplicate problems. They have to use on star. Even then, I was told by Mr. ** that they cant duplicate problem. I have an extended history of service with the vehicle. It requires its own file box. I need assistance in order to obtain an extended warranty.

My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can’t tell if it was pre existing when we bought it or not. I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can’t help the people who purchase their vehicles by backing up what they sell.

Have a 2009 Compass covered less than 19000 miles from new. It has a fault which causes the engine to go to limp home mode. The local Jeep dealership has carried out various works to a total cost of nearly 1000 euros, but cannot cure problem. They are now suggesting further work of around 10000 euros but are not sure if this will solve the problem or not. Jeep seem to have no idea what the problem is or how to fix it. I am at a total loss as how to move forward... Pay 10000 euros which may or may not cure the problem or scrap a virtually new car because the manufacturer is unable to repair it. IF YOU ARE THINKING OF BUYING A NEW JEEP, THINK AGAIN.

If I can save even ONE person from throwing their money away on a Jeep Renegade Sport, that’s great! I have this car under lease. In 2.5 years it has required: a new computer, new AC, new transmission and the thingy that helps with a flat tire does not work, so I had to buy a spare. A conservative estimate of the work needed is about $10,000. I had to cover $2,000 of it myself. Never ever not ever would I recommend anyone buy a Jeep.

The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said its just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

I bought my Jeep Patriot new off the lot. In fact I bought one that wasnt even on the lot. They had to ship it in from up country. I fell in love with the look and feel of it as soon I saw it. Ive put 90,000 km. on it which is a little more than normal and I havent had one bad experience with it yet. As long as you dont count going to the dealership for maintenance. But I solved that too. I just do it myself now. I obviously cant do everything myself but I do the majority. Ive always wanted a Jeep, but could never afford the $35k price tag. That is until they made the Patriot. Its still the same old Jeep style and attitude but with a little more road etiquette behind it. I know I wouldnt be taking it rock crawling, but since Ive modified to its max, I can go just about anywhere. Through rivers, anywhere you take your F-150, Nissan Xterra, Dodge Tacoma, Ill be right there beside you. Im 110% satisfied with my Jeep, and I wouldnt trade it now for anything.

I purchased my Jeep back at the end of August. Off and on, a “electronic stability control service” light would come on. I took it into the dealership and it was diagnosed as a vacuum leak. However, the part they needed was backordered and they didn’t know when they would get it. Although still running and driveable, they could not release it back to me for safety. Since it was under warranty, I was able to get a rental, but only for five days. Only could customer care extend that time period. I waited it out as long as possible driving the wife’s car until it became an issue. I called customer care to make sure I could get the extension and was told a case manager would call me back. 3 weeks later and numerous phone calls, still not a word from customer care. Returned the rental and had to pay the majority out of pocket. Still no Jeep and customer care is silent. Now stuck with a rental car bill for a month old vehicle under warranty with 1,000 miles. I call B/S on that one. I’m pretty sure I’ll be trading in my Jeep if I ever see it again. These guys have terrible customer service and done paying for it.

I have had my Jeep Wrangler Sport Unlimited 4-door since September 7, 2012. The first heavy rain we had here in San Antonio, Texas left the driver side floor with a small puddle of water. The next screwed up thing that happened was the zipper broke on the rear window on the drivers side. I took in the Jeep to get the leak fixed; it still leaks. I contacted the dealership (Ancira Chrysler Jeep Dodge Ram in San Antonio, Texas) and found out that the service department has to find someone to re-sew the zipper. They have to find someone who will do this within the price Chrysler gave them. I paid a lot of money for this Jeep and the last I want is to have my zipper sewn back on! Thats **! I want my window fixed correctly! And if the whole top has to be replaced, then replace it! Its your screw up and you need to fix your screw up and if its going to cost you, too bad! Dont forget Chrysler - we bailed your ** out of trouble and you owe us! Get your ** together and fix your problems!

Ive always owned cars and I love SUVs. This Jeep Liberty has good gas mileage but had horrible suspension. Engine had to be replaced ball joints twice and locks keep malfunctioning. It does go good in the winter and four wheel drive is tricky but when you get it it works good. Price and the body style was also nice. It is roomy, convenient and I like the color, too. But a CD player, better engines and a better suspension would be nice. And fix the four wheel drive as well.

I own a 2006 Jeep Liberty that I purchased new. I had several problems with the window regulators breaking and the windows falling down or failing to roll back up. The first few times these were replaced under warranty. After my warranty expired, my back two windows broke and fell down. I called to find out what this would cost and was told about $400 per window. I did not have nearly $900 to shell out to have this fixed when there is an obvious problem with these windows in this model year. Last year, I found out Jeep decided to extend the warranty on these windows for model years 2006-2007 for 7 years. I called my dealer to find out about this warranty and was asked for my Vin number, they ran the number and told me my car did not qualify as it was past the cut off month - mine built in March 06 and they said it was for anything after May 06 and later. The letter says nothing about this! They said I could have them fixed and pay for it and then try to get my money back from Chrysler Jeep. I am a single mother and dont have that kind of money to get these fixed for a problem that Jeep is very aware of! This is very unsafe as your car can easily be broken into if the window starts to fall. All someone has to do is push down, reach in and open the car. I currently have wedges stuck in between the glass and door to try and keep these up. It is ridiculous. I cant use my windows and I will never be able to sell this car or trade it in with this problem not fixed. The cost is too expensive that no one else will want to pay to have it done. I am stuck with this car that was poorly designed that Jeep is very aware of and now will do nothing about it.

We were stopped at a red light when my 1999 Jeep took off by itself. Even with both feet trying to hold the breaks we still ended up going thru the intersection. Very scary. Then about 20 minutes later on interstate the Jeep slowed itself down to 30 mph when we were originally traveling at 75 mph.

I got a 2018 Jeep Wrangler that is trailer rated. I paid $42,000 for it for the fact that I like to go off road. On New Years Eve my wife was coming home in a downpour on the highway when the jeep just stop running. She pulled over to get out of the way. She tried starting it a couple of times and nothing. I went and picked her up 150 miles away and had it towed to my house. I called the dealer and had to wait 14 days before they could look at it.Two days later I got a call that water got into the motor and it would be $12,000 for a new one. I asked what about my 7 year 100 mile warrant they said it is not covered. I called Chrysler and they said no good. I looked up what trail rated stood for and it said that the jeep could go in water up to 19 to 30 inches. When I said that to them they said that does not mean rain. So to fix my jeep I had to go through my insurance. I will never buy a Chrysler again and have told my friends not to use that dealer or buy a Chrysler. P.s. I work in a company where there 46,000 employees and I posted this on their website.

I bought my Jeep Liberty Jet in 2014 at 21000 miles, is now 33000 mi. In August I was at the Jersey Shore driving on hwy going 55 mi, car dashboard light up then turned off, lost power. I had no control of acceleration pedal - dropped down to 25 mph, was lucky no cars was behind me. I pulled over to shoulder of road. I turned off car engine then turned back on, it was fine then happened two more times.Another time night interior light came on, didnt go off when I turned off car, did it manually, keyless entry does not work to start car on both keys. I changed battery - first time happened. 2 months after bought car then last month other one dont work. On dashboard gate ajar light does not go off even though flipper glass and lift gate works fine, however I do see when it rains the inside if flipper glass edge inside is wet.When I turn on headlights when dusk outside my dashboard fades out. Bought it to Jeep dealer in Paramus. They said I need to repair TIPM wire and need rear tailgate actuator repair. They said it will cost $1050. Some of these things happened after the recall of the faulty airbags were installed. Also had a misfire #5 code, had it fixed 2 months ago. This car has more issues than Vogue. Hope Chrysler recognizes there are a couple of people on car complaints.com and other website blogs having same problem.Car drives ok but I dont feel safe driving it on hwy. This is my second jeep. I love the car. I buy American Trust in the work but who knows where the parts are being made. Spoke to dealer, lemon law, Jeep complaints, blogged, want to let others know they can be in danger, none of their agencies can do anything about this issue. I have no choice but to pay out of pocket for something that looks like it is a recall/defect especially with the TIPM. Going to get it fixed before I get killed by this jeep.

On May 19 I was told I need a transfer case which would be covered under warranty. It is now August 2 and I am being told it will still take another week. I can barely drive the car. Ive been told repeatedly that it would be in on a certain date, only to have the date slip week by week. I now understand why they refused to give me a tracking # the last time I called. Each time they pass me to a different case manager. I am convinced that Chrysler just doesnt want to do warranty service.

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

My car has broken eight days ago, and it was towed to the nearest dealership at that time (Nielsen East Hanover). So far, even after several contacts with the dealership and with this customer service, I have no information what is wrong with the car and why I was not provided with a loaner. This is a leasing car, I am paying for it, and my next bill will come with the same amount, even after these days that I am not using it. I have now to commute my daily 60 miles walking 25 minutes to the train station to catch a train. I have to ask my neighbor to take my child to the day care. I have a hip replacement and have to walk distances that I should not have to... because I LEASE A JEEP!!! I am paying for this leasing!!! The dealership tells me to ask a loaner to the Customer Service. The Customer Service tells me that it is waiting for the dealership to decide on whether they will give me a loaner or not. And yet, no information about when the car will be fixed. Is this the way JEEP treats its customers? Ive never felt so frustrated and disappointed before, to the point that I decided to get a lawyer to help getting my rights.

I have had my 2013 Jeep Patriot for almost 5 years now. I like this car because it gets good gas mileage, it has a satellite radio, heated seats, heated mirrors and radio controls on the steering wheel. Also it has a sunroof that I enjoy a lot. I like almost everything about my Jeep Patriot. The only thing I dislike a little is that it is a bit hard to tell how close you are getting to objects. But other than that, it has been a very reliable vehicle and all I have had to do is have it serviced.

2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt is intact, Power steering module is bad, must purchase steering rack (not sold separately) with module. Repair cost about 2014$ plus tax. Will not be purchasing another Jeep product. Had Dodge Journey with 89,000. Did not have any problems.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

Windshield broke on our 2013 Jeep JK from the cold. Went to the dealer and they told me Jeep will not cover because we have 15000 miles on the vehicle. Is there a problem on these windshields? I read a lot of people having this happen. Not happy!

I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATOR made of combined plastic and aluminum components. I had my faulty radiator replaced 5 times since I bought it due to horrible leaking! This design flaw of PLASTIC components, COMBINED with the leaking the radiator ALWAYS RESULTS to ENGINE DAMAGE DUE TO 1) valve gasket busted, 2) coolant mixing into the ignition chamber or within the cylinders, 3) Valve seat problems... ALL causing CYLINDER MISFIRES. The downside... is VERY, VERY expensive as in the thousands of dollars! Radiators hose are also troublesome. There are many issues with Jeeps product and 3.7L engine design, that many in the World wide web consider it a JUNK (SCIENCE). Wondering, they have discontinued the LIBERTY design?What I have observed is the MIXED plastic components also found in its interiors, electronic issues, fan clutch issues, power steering noise issue including rack & pinions, hoses and belts and become easily TOO rotten, I have been upkeep with maintenance: Synthetic engine oil, transmission fluid exchange, Coolant exchange, Rear diff exchange, Air filters, BELTs and tensioner, etc. BUT still it boils down to the Radiator plus minus ENGINE cooling components. FEEL the HEAAATTTTT! LESSON Ive learned. STAY AWAY from a JEEP PRODUCT!

Gear shift stick (auto) went from park to drive, dashboard still showed car was in park. I thought this should have been covered as it not wear and tear.

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

I travel a lot and had my oil changed out of state. Come to find out the dealership didn’t seal my oil filter properly and has been dripping oil. I contact the dealership in Albany Ny to only find out they want me to drive 3 hours to have my oil changed there again. First off why would I go back when they did it wrong the first time. Secondly it’s a 3-hour drive with dripping oil. So I contact Jeep directly only to find out there is absolutely nothing they can do for me. Seriously, I have had owned other cars and dealerships have always been great offering any help in anyway. All I’m looking for is 1 free oil change so I don’t have to pay $150 in a month for 2 oil changes. I’m really starting to rethink buying a Jeep. Especially knowing how they cant help me at all. They couldn’t even get a hold of the dealership to even speak to them. That right there should tell you how great they are. If I could have given it a zero or even lower I would have.

So Ive been reading that this is a problem with the 2014 Jeep Cherokee and even the dealer admits it and can do nothing for me. Ive had the Jeep go bone dry and shut down after 5k miles on multiple occasions prior to realizing this was an ongoing issue. This time I had the oil changed 3200 miles ago and the engine seized this morning. If this happened on the highway I could see it resulting in injury or death. The manufacturer does nothing, the dealer (Lester Glenn Jeep, Toms River, NJ) does nothing. Im told for them to do anything it has to meet lower than whatever the standard were for a vehicle to burn which was something like a quart per 1k miles. Ive had 10-20 yr old vehicles that didnt burn oil like that. This isnt normal. This time around it did burn quicker than the allotted quart/mi and I imagine its not going to be improving. Dont buy this year Jeep and I think 2015 has the same problems.

My 2019 Jeep Cherokee Trailhawk with 19,000 miles on was great right up until the Power Transfer Unit failed which in turn cause the transmission to catastrophically fail. Jeep is refusing to cover the $13,000 repair bill under warranty. As I was coming to a stop at a rural intersection, I got hung up on a small snow drift. After about 30 minutes of getting in and out of the car while trying all the different 4x4 modes and shoveling, everything exploded. By exploded, I mean I was picking up shrapnel off the ground and transmission fluid was pouring out. This happened while the transmission temp gauge was no higher than 180f. When a person is stuck in the snow, it usually requires spinning the tires a bit, trying to go both forward & reverse, etc. I wont say I was babying the Cherokee, because I wasnt, but I was not revving it up to redline or being overly hard on it. Jeep of course is trying to say its all my fault but as of this moment, they have not released any specific details to me on exactly how it was my fault or what the criteria is for it being my fault. I do know that after buying a brand new $40,000 Jeep vehicle, I wont ever buy an FCA product again. Dont believe the all weather capable hype, the photos I have prove that it isnt!

I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut itself down while in motion 3 times. The car was diagnosed with a fuel pump issue. I have now been without my vehicle for 3 weeks and the part will not be released for at least another 3. Jeep will not provide me with a loaner or rental until my vehicle is repaired and if I pay for one myself I wont be reimbursed. So basically buying a Jeep with a manufacturer defect is just my bad luck. Customer service at Jeep has been condescending and frustrating. I will never again buy a Jeep and will inform everyone of my problems with the car and the company.

Larry H Miller dealership has resolved the issue to my satisfaction. They stepped up and repaired the broken trans dipstick tube with no charge to me. However, Chrysler Llc would not assist with the repair.

I was auto wreck on August 13, 2011 and my 2002 Jeep Liberty air bags didnt work. My jeep was totaled and I got pretty banged up. By the grace of our Lord, Im still here, steering. I just purchased the Jeep on August 1, 2011 and when the rear tire blew, I had to go into semi-truck.

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

At least 10 years have gone by with continual complaints about a well known, costly repair for failure of blend doors in heating and cooling blower and failing window motors. At what point does JEEP repair this problem. The piece of equipment used is junk and this is well known and has not been resolved in way too many years. For a part that couldnt cost more than $10 to add to these areas to resolve the problem, this is very sad that they would not fix this and add cost of part to price of car instead of owners having to replace this part that has been known for failure and costing on average $700-$1200 to pull dash to fix blend doors and window motors are min of $50 with you fixing yourself, times the number of them that fail, and all will eventually on power windows. The pieces of cheap plastic used in these areas should be a liability for the manufacturer and they should have been forced to recall these vehicles for this constant repeat, year after year manufacturing of a defective part not intentioned to last.

Let me start from the beginning. I bought a brand new 2015 Jeep Renegade. First week the brakes and rotors had to be changed then week 2 I took in for capless gas tank not letting me fit the nozzle in and an extremely rough idle. They did a software update on it and said nothing was wrong with the gas tank. Next, I take in again because motor is extremely rough and still not able to put the nozzle in without having to fight with the nozzle and force it in. Salesmen and managers all experience this and the extremely rough idle. They tell me the parts are on back order so I take to another dealership who does 5 more motor updates and I call customer care about the parts being on back order and them not being able to fix the rough idle either. She tells me they would overnight the parts. This actually takes a week.I ask for a rental car and they tell me that there none available because of the long weekend which is a lie so I ask Sarah the customer care lady in charge of my case if I can rent my own and be reimbursed, she tells me yes. I go pick up my car a week later and still vibrates off and on like a week later. At this point I have had it in 4 times for the same issue. The customer care lady would do nothing! She tells me I have to keep taking it in as long as it takes! I was so frustrated by her customer service and the lady at the car service center that I just traded it in and lost 4000.00 on trade in! Their customer case managers are the worse people to have to deal with! And to top it off, they said they wouldnt pay for the rental car because I got rid of the piece of junk and they closed the case!

This vehicle we have had been great for us for the last 5 yrs. The only issue is the motor. We had the lifters and rockers replaced under warranty just under the 100 000 miles but they went bad again and we dont have the money to repair it again. The only problem with the 2014 Jeep is the motors have issues that we believe Jeep knows about but have not said anything. I have heard the 3.6 is not a good motor.

Bought new 2014 Jeep Patriot. This vehicle was operated according to break in options in Jeep manual. The check engine light came on at 800 mi. Jeep was taken to dealer and light turned off. Mechanic stated that there was a BULLETIN? I left with the Jeep. Again at approx. 1500 mi. check engine light came on. Jeep was taken to dealer and light was turned off. The explanation was they had no idea what was causing the problem. A Chrysler REP he said? was at the dealer and told me the engineers were working on the problem? I told them I bought the new car for peace of mind not for worse problems than I had. The REP told me to drive it and dont worry. I am 66 YOA, have had heart surgery and need a vehicle that wont strand me or cause me undue stress. I decided to purchase a different 2014 Patriot. I asked the Jeep customer service for help and was blown off after several contacts. I was told that We fix problems, not help people buy new cars. The personnel at Jeep lied to me several times and played games with my complaint. I was referred to three different case mgrs. All I asked was for help with Tax and registration fees that I had paid twice in less than a month. I intend to somehow find a contact for someone in management. These people are on a pedestal and are hard to contact. This attempt at peace of mind has cost me thousands. I need HELP.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

I have a 2009 Jeep Liberty, 2 weeks after I drove it off the lot I noticed that the heater was not working. Took it in and the heater core had blown. Since I had this Jeep it has blown 4 times!!! The dealership (Suncoast located in Florida) and manufacturer will not help with the repairs. How can the same thing malfunction 4 times? How could they not help with the repairs of a part that has malfunctioned 4 times? I was sold a lemon! And will never purchase another Jeep again.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

I bought this Jeep Liberty six years ago used. The car had a little more than one hundred fifty thousand miles on it. Now its over one hundred ninety thousand miles on it. Great car and good gas mileage. I just got lucky and got a great running vehicle.

DO NOT BUY JEEP! Please look into other credible vehicle brands. Please believe ALL the reviews about their terrible service! First of all, let me first say initially my car is fairly new. It is still under warranty, and it started stalling. Well I find out via mail it’s a recall on the electric system that starts the issue ok... Well my car isn’t driving properly. Can you all pick it up? Well let us get back with you.. Yes we can. My car gets to the dealership. They won’t service my car unless I sign some paperwork. Understandable. Can you do e-docusign? No. Can you pick me up? No. Can you bring the papers to my home? No. I had to hire an Uber to jeep and back $40. When will my car be fixed? We don’t know. Dealership calls back.. Can’t fix your car ma’am. We are backed up 4 days. Can you provide a loaner car? No. Why? Corporate says it must be a service that requires at least 48 hours. Your service only takes 20 minutes. I spent almost a wk getting a Uber back and forth to work $100. A week after my car is fixed, car stalls out again on a major highway. I’m almost killed! At this point I’m ANGRY. Same thing. No loaner car, I can’t get to the dealership to sign off, I spent OVER $200 on appointment cancellations, Uber rides, and food delivery services! No rentals are available in my area. We gave you a case manager. She’s not available until Monday morning. You will have to wait... Guess who will be doing Uber again on Monday morning?? DO NOT buy Jeep. The customer service is terrible. I get better service buying a $3 chicken sandwich from Chick-fil-A than I have buying a 32,000 vehicle!! I’m filing a suit, giving bad reviews until the day I die! I’m that angry over these selfish, greedy, unreliable, jerks!

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.

Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.

In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

Bought a Jeep patriot in 2012. All of the plastic on interior was just hanging due to plastic clips breaking. Took to dealership because of skipping and poor acceleration from stop in automatic. It whined and smelled like something burning while going uphills and even in lower gears struggled. Occasionally, when I would start car, it would sound like it was going to throw motor through the hood. Their tech told me that they just have crappy transmission and it would get worse with time and mileage but said they couldnt do anything about it because technically theres nothing wrong with it. Traded Jeep in and couldnt be happier! Will never own another Jeep or Chrysler product again.

Lemon Law help with 2016 Jeep Latitude 3.0 FWD: I bought a new Jeep from Nyle Maxwell Chrysler Dodge in Austin, Texas. From the get go, they allowed each bank to pull a hard pull credit instead of pulling one and telling banks it was a soft pull. This tanked my credit, but I digress. From the start, the wipers failed during a storm. They came loose and grabbed the other wiper and I couldnt see past 100 yards on a one lane toll! Only by the grace of God did I not crash. I found the closest Dealership and called, but service didnt care that I was traveling through Houston. They told me to leave it overnight.I tried Rivercity location and the service manager saved the day when another service guy laughed at me when I told him I nearly could have crashed. Betty, the Service manager told me to come right in. The rain was less violent by then. Because it was a new version of Jeep, they had no parts and took the wipers off a new vehicle. A month or so later, there was a recall on wipers, which my Dealer handled when I took my Jeep in for a cruise control problem. The cruise control would not maintain a 2-3 mile range after going down even a low grade hill. It would go up to 12 miles more, and then attempt to slow, but it wasnt a smooth transition. It was Jerky, but not dramatic, but unacceptable.They updated the computer, installed new wipers and told me that maybe the cruise control would fix by update... but it did not. I would add that I was given a rental car, but find it unacceptable that you make an appointment, and they cant look at it for 4-5 days! There seems to always be recall backlogs! The second time I took it in, I allowed a guy in service to test drive it home and back. My advisor drove it, too, but because no codes came out on computer, they couldnt do anything. Both also said that the cruise worked fine... so, I go pick it up and bam! It still does the same thing going on a hilly area in San Antonio, but not huge hills, just low to medium grade hills.As a side note, I use my car to earn money, and each time they test it and give me a rental, I am without any way of making bank! My first oil change was a normal one, averaging 21 mph, but since then, I use full synthetic and it went to 24 mph. I came to work in Austin, and the auto stop and on feature stopped working. This affected the RPM, which now never goes down to zero anymore. Ive burned through a tank of gas after only 150 miles, getting 19 mph! Of course this was on a Friday afternoon, too. So, I cant earn what I need, defeating the purpose of coming to Austin, and next week SXSW travelers begin to arrive. I CANNOT AFFORD TO MISS IT, YET CANNOT AFFORD TO DRIVE THIS LEMON!The other issue is when the auto stop feature was off and I would go down a steep hill, the brakes would come on and slow me down! This sounds like a transmission problem, too! Is Chrysler waiting for the warranty to expire? Ive got nearly 25,000 miles now and need help to get rid of this lemon. There is a lemon law, right? Angry and broke!

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it’s loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

Its a 2007 Jeep Compass with 42,000 miles. This has been the worst car ever! This will make the second time the clutch is failing, both times within less than 12k miles and a little over a year. First time it happened I knew it could have not been my driving ( I never had issues with clutches before and I bought it brand new). The dealer replaced the t/o bearing and clutch plate. The dealer was in shock because they had no clue what caused the clutch and bearing to shatter.Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchasing full shifter assembly to replace plate-cost $650+ plus labor. Total around $895. After another 20,000 miles, the same plate failed. This time the assembly part was $725. With labor totaled $954. Totally dissatisfied with that manufacturer design. Will never consider another Jeep as long as they use that design. Chrysler Jeep has no recall on this item, but they should. Customer service rep was very nice, but they dont do a recall unless there enough complaints. With the part being so readily available they must get a lot of replacements requests. Need more complaints.

Wife liked the looks of this jeep so I bought it for her. First Chrysler product and last I buy. I never thought I had to inspect inch by inch before leaving dealership. Both front seat backings were damaged or with defects. Dealer simply says, it is under warranty. Okay, no problem. While driving back home to other Elko, Nevada, wife notices passenger visor mirror is shattered. Dealer says it is under warranty. One week later, wife experiences all warning lights on cluster flashing and speedometer blacked out and inoperable! We call dealer extremely upset and they say it is a recall that they just forgot to tell us! But its under warranty...not one apology! I could not convince wife into purchasing another foreign vehicle then but after this experience, Chrysler products will not even be considered! Thank you.

I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when I would drive it. When oil gets low motor will shut off. It would stall when making turns. I looked for leaks and didnt find any leaks. I noticed the jeep burns at least 2-3 quarts of oil every 2,000 to 3,000 miles. I called Dealer and Chrysler Corp. They said the same thing. Now I have to fill up with oil between oil changes. Sad, This Jeep burns oil like a old car.

I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.

I purchased my 2007 Liberty used in 2009. I immediately began having trouble with the windows. The mechanisms were faulty and all the windows fell, one by one! Although the warranty had ran out, Chrysler replaced all four. Now, its the air compressor! They said the compressor, dryer and lines all need replacing which is going to cost an outrageous $1,100.00! Ugh! I will have to get a loan in order to pay them for the work they are supposed to be doing, which has not been done after a week in the shop. I waited a week, called and checked on my Liberty. Well, now they cant find the parts! All the dealer’s list has having them on their shelves, but they actually dont. This past February, I actually thought about trading it in on a new Honda Civic. Yes, I am feeling a hard kick in the backside right now for not doing it. Let this be a warning to all those that are looking to go with a Chrysler product. Buyers beware!

My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

Cannot drive in rain, are it stalls, & lights inside & out act up, problems with brakes, inside seat parts broke, speed sensors blow abs system!! Problems front ball joints, cvc boots. This have been going for 3 years!!! SICK OF IT!!

The jeep (2015 Jeep Cherokee) is currently in the shop for the second brake booster failure. The first one happened little over a year ago at 26k. This one just happened again at 44k. The dealership has had the vehicle for over a week, and they cant seem to get the problem fixed. Last Jeep we will ever own. Jeep customer service is of no use. Both times this thing went out, my son was in the back seat. At this point I have to question the overall safety of the vehicle.

I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

Cracked Oil Filter Housing. Purchased 9/2013 less than 7,000 miles - 2 holiday highway trips - no off-roading. Parts are on back order - still waiting. Dealer is trying to make it right.

Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.

Jeep Compass is good on gas. I am glad I picked this type of car. It is reasonably priced for an SUV. It has great stereo and the speakers work well. I like the Bluetooth that came with it. Its nice to be hands free. Moreover, the air conditioning works great. The Compass is great, but I wish it had more leg room and reverse camera. It would be a great safety feature. Also, Id like it if the front window and side front windows had a bit more tint.

I purchased a 2008 Jeep Compass from Massey on Friday, October 26, 2012. On the way to work the following day, something happened inside the transmission that caused major damage. After the sun was up, I looked at what I could and called Eric, my salesman. He told me to bring it back to be checked over. I drove the vehicle back into the dealership and dropped it off on Saturday, October 27 (less than 24 hours after purchase). After numerous phone calls, I was informed that they would not warrant the vehicle, stating I was doing burnouts or something and ruined the transmission (Matt). Trying to use the chain of command at the dealership, I was informed by the owner Faith Massey that they indeed would not stand behind their warranty and to get that vehicle off the lot.

I bought this car brand new and have now had it for 2 years. It has been the worst car I have ever had in my life. The windshield is a magnet for chips and you can tell that it is bad quality, have had two chips and one crack already driving on paved roads. The paint is also cheap as it chips very easily with normal driving. And the biggest issue other than all the recalls, is that my car takes the most expensive oil which is full synthetic and for some reason it is empty at 3,000 miles. Have taken it to the dealer and even called Jeep and nobody seems to be able to fix the issue. They just tell me to keep adding oil because these cars are notorious for doing that.It is a safety issue because the car stalls while driving since it is constantly running out of oil, but neither the dealers or jeep seem to care. Thats not to mention all the problems I had with the radio trying to get Android Auto to work properly, jeep kept telling me that the problem was I needed new usb cable but in the end I found out on my own that the actual problem were the apps on the radio. Basically jeep never has answers to anything, you have to figure it out on your own like you are the one getting paid to do the job. Best thing I can do now is get rid of this jeep and never do business with them again.

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear drivers side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

My daughter was driving her 2016 Jeep Grand Cherokee along with moderate traffic in the left lane of a main road at a speed of 30 mph in a 25 mph area. It was dry with a temperature of about 60 degrees. When the light turned red at an intersection, my daughter applied the brakes to stop, but the car didnt stop. She resorted to slamming on the brakes 2 times and by the 3rd time she slammed the brakes her car crashed full force into the car in front of her pushing the car into the center turning lane. My daughters car then crashed into the next vehicle which was a box truck. Her airbags did not deploy. My daughter was trapped in her car, but did find a way to get out. I made arrangements for an inspector from Chrysler to go to the body shop to inspect the car to see what may have caused the brakes to malfunction and the airbags to not deploy. Within a few days of the inspection we received a letter from a Mr. ** from Chrysler. The letter was dated the day after the inspection stating that it wasnt a manufacturing responsibility and that all parts operated as designed. Something caused the brakes and airbags to malfunction even though Chrysler wont admit to it. If my daughter would have been going at a higher speed on the freeway, she would have been killed. Chrysler is not returning my phone calls, emails or my certified letter.

When driving for a while, coming off ramp and stopping to make turn, I lost power and heard popping noise, and a white blue smoke pours out the back. Then I get the power back. I took this to the Jeep dealer 2x and its been in there for 3 days now and they still cant find what is wrong. I also took it to a Goodyear place. They found after 2k miles of getting an oil change, I had no oil, yet I have no leak. My concern is when I lose power when I turn into traffic, the cars or trucks behind me - when the white smoke is in their face - dont know Im not going anywhere and they can cream me. I feel unsafe driving.

My 2007 jeep commander wants to stall when starting off. It remains locked at 35 mph, until I shift it to neutral, and back to drive. The dealer cannot find the problem. I fear that it will get me into an accident at some point.

Car Continues to have problems after multiple repairs. Jeep has recall P41 (from Sept 3, 2014) that parts have not been made available for. 2006 Jeep Commander Issues: Sept 2013 -- Stalled, Shut Down, No Start. Piston Replaced Est. Cost ($1000) -- Repaired at Independent Auto Repair. Car stalled/shut down while driving approximately 25mph. Car restarted after about 5 tries and was driven “home”. No restart. Vehicle was towed to mechanic. Piston was replaced. Car never worked properly since. Jeep would pulsate when slowing down or stopped. Intermittent and random hesitation and acceleration. April 2014 -- Stalled, Shut Down, No Start -- Est. Cost $500 -- Repaired by Independent Mechanic. Starter Replaced/New Battery (approx. mileage 86,000).(My 66 yr old mother driving alone.) Car stalled while driving at approximately 25mph. After about 10 minutes and several attempts car restarted for a short distance (about 1 mile) and stalled again while driving. Car was towed “home”. Independent mechanic replaced battery and solenoid/starter. June 2014 -- No Start, “Transmission over Temp”-- Est. Cost $800 -- Repaired by Independent Mechanic. Jeep would start for very short period, over-heat and shut down. Would restart after cooling. “Transmission over Temp” light on dash. Hoses and water pump replaced. Blower motor replaced (a/c & heat hadnt worked in over a year). Replacing blower motor did allow a/c & heat to work BUT only on high.July 2014 -- Stalled, Shut Down, No Start (Towed In) Est. Cost $600 Approx. Mileage 92,000 - To Dealership. Dealership can’t find any problems. Had Tune-Up. Replaced spark plugs, etc. Vehicle was hesitating while driving. Engine light on. Dash lights would come on and shut completely off while driving. After car was shut off it wouldnt restart. Windows wouldnt work or if they finally engaged would go up and down sporadically. Car horn came on by itself and wouldnt shut off until relay was taken out. Windshield wipers went haywire. Jeep was TOWED to dealership because it wouldnt start… Therefore, it wouldnt run, but the dealership couldnt find anything wrong with it. Tune-up was done and the Jeep, somehow, ran.Sept 2014 -- Stalled, Shut Down, No Start (Towed In) Est Cost $600 Approx. Mileage 94,000 - To Dealership. Starter Replaced, New Battery. Car started hesitating while driving. Dash lights would all come on and then all shut off. When coming to a stop or slowing down car would lose power. At stops, would have to keep foot on gas to keep car from stalling. While coming to an intersection to make a left turn on a green turn arrow car wouldn’t engage to excel. My 7 year old daughter was in the car. I feared we were going to stall in the middle of the intersection of a busy street. All the dash lights came on and shut off repeatedly as we coasted around the turn. Car re-engaged and we pulled into a parking lot. Shut the car off. Went into Walmart. When we came out car started. Engine light on. Being only 1 mile from home we drove home. The next morning car wouldnt start. Got a new battery. Car still wouldnt start. Had it towed to dealership. Dealership replaced solenoid/starter.Sept 2014 -- Hesitates, Lights on dash on and off, Engine light on, problems starting. Drove to Dealership. Dealership can’t find any problems. Again, dashboard lights came and all shut off. Jeep is/was hesitating while driving and not engaging/changing gears while driving. Also, periodically accelerates randomly while driving. Dealership suggests replacing control module ($1300) and having wiring harness diagnosed ($600 for diagnosis not to fix it -- est. cost to replace wiring harness $1500 to $3000). But, they do NOT know what is wrong with the Jeep.Oct. 2014 -- Hesitates, Random Acceleration, Dash lights all on to all off. -- No Fix. Vehicle continues to have problems. As I cannot afford to keep replacing parts or diagnosing issues I drive it as it. I have 3 children that I will not drive in the Jeep any further away from home than a mile or 2… and will only drive with the children in the car on side streets or back roads. Therefore, my children do not go anywhere except the local park, to school, or to a friend’s house that lives nearby. They do not go to any store with me that is farther than 1 mile away, or that main roads have to be taken to get to it. Not included in the costs above are the car rental fees I have had to pay each time the car was under repair.Other misc. problems: Broken Door Handle, Sun Roof doesnt close properly, Poor Paint (Thin - scratches and rust), rough drive, a/c & heating only work on high. Chrysler issued recall P41 (Faulty Ignition) on Sept. 3 2014 but parts are not made to fix the problem YET. 2 Months from issued recall we are still waiting for Chrysler to make and distribute parts. Chrysler issued recall on Sept 21 (maybe 23) for recall of TIPM but only for SOME of the vehicles affected. 11/21/2014 Jeep lost power at 35mph. Re-engaged. 11/25/2014 Jeep lost power at 25mph. Re-engaged. 11/26/2014 Jeep lost power at 35mph. Re-engaged. Called Chrysler and was told there is nothing they can do about recall parts as the parts are not ready. There is no sense continuing to take the vehicle to be serviced as the problem does not seem to be able to be diagnosed properly. It does not seem to be able to be fixed.

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?

My 2006 Jeep Commander is nice and big with 3rd row seat. Great for my big family. Has enough room for everyone to have drinks. I like that my daughter can charge her phone in the 3rd row seat. Leg space for everyone is also good. Overall a very good buy and I am very pleased with it. It has everything I was looking for. If I ever have to buy another car I will be sure to get another Jeep Commander.

I bought my first jeep February 2014, since had one recall. Been to the dealership for same issues several times. And driving off the dealership, same problem is there. The vehicle changes from auxiliary, to the xm radio, to regular FM radio. The car also while is parked and gears are changed, it makes a sound. Right now, Im sitting at the dealership where services are given. Spoke to the person dealing with my case, explained my concerns, told her needed a case number, said I needed the manager whom is not in. Im extremely frustrated, freaking out. My job doesnt allow me to take time off for this type of issues. To make matters worse, I been having this issue one month in after getting the car and just now manage to have a day off to schedule yet another appointment. A year later!! Someone please help. 50,000 plus down the drain. Im very disappointed. My first jeep.

I have had nothing but issues since I leased my Jeep Renegade in 2016. The most recent issues required for a part to be replaced, that was already replaced a year ago; as well as a second new replacement of a different part. I took the car back and forth 6 times in one month and the car had less than 30,000 miles on it. I contacted Jeep asking them to terminate my lease (10 months remaining) and they refused because it didnt meet the Lemon Law for the State of Massachusetts. They rather have me in an unsafe and unreliable car than do what is right for the customer and try to keep a Brand loyal customer. I will never drive a Jeep ever again. I would NEVER recommend Jeep to any friends or family.

I love my Jeep, however, when one thing needs to be fixed. 2 or 3 things follow. It is trail rated, but be the rust consumes the bottom sides. Everything is very expensive to fix also. Ive always wanted a Jeep since I could drive. I just got one. 47 years later, lol. Just wish I could of gotten a good one.

I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

While backing out of my usual parking space at the usual cautious pace, as I placed my foot on the brake, the Jeep (V8) suddenly chirped all four tires. Fortunately, I reacted by undoing what I just did, removed brake pressure (scary), then moved my foot left back onto the brake and stopped the vehicle. So, Ive advised my wife to not drive the Jeep, and if any car suddenly accelerates, remove your foot and quickly replace it properly on the brake. Also, I advised her to slap the shifter into neutral and turn off the key. Remember, the Audi story years ago (we had one). The same situation happened. I got my foot partly on both the brake and accelerator and it chirped the front tires. In both cases when accelerating, there is less vacuum pressure due to the wide open throttle, so brake force is reduced, requiring many more pounds of force to stop. So, we need to remind our families that its easy to do, and be ready to in due what you just did. By the way, now my Jeep lift gate is dented from car wash guys pushing the car from the wash line.

Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.

I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from Stoneridge (Livermore) where started facing an issue with hybrid sign at odometer after couple months. Meanwhile, I went to close by dealership i.e. ELK Grove Jeep where they recognized or analyzed an issue with electric wiring needs to replace because those got burned out due to engineering or mechanical issue. Beside, they gave an estimate first for 1 week from fixation perspective and now they are keep on ignoring since September 2021.Moreover, I also talked to Jeep Customer service and also raised the case includes escalation where case Manager is careless as well and not responsive because they never reached out to me even single time about the status or any feedback. Im literally fed up and stressed because they are harassing and ignoring customer instead of helping. Also, I requested them that my health is not good and I cant bear stress due to lung infection after covid19 impact but I want to state here on public side as well and manifest there carelessness about team services. Please, help me to resolve my matter asap otherwise Ii need to step-up for case filiation. Thanks & Regards.

I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came on and immediately my speed went to around 20 mph. This was in a freeway construction zone. We could not get off the road and limped along at 20 mph until we could get into a parking lot. How we survived that I dont know. Traffic was zooming around us in restricted lanes. It was taken to a nearby dealer who could not look at it until the next day. And then they could not find it. They would not even drive it.Back at home I took it to a local dealer and after 6-7 weeks of them having my car, Chrysler agreed to a new transmission. One year later when it was hot, it did it again. I find in cold weather season this is not so bad but when temps hit 80 I cannot drive faster than 55 or the transmission fluid overheating light comes on. Today July 27 2014 temps was 102 and my 92-year-old mom and I sat in the boiling heat on the side of a highway because it happened again. Not just once today. TWICE today.If someone wants to have a class action suit, let me know. Because Jeep maintains there is no problem. I will never own another.

I have a 2008 Jeep Liberty with an extended manufacturers warranty. On Sept. 17, 2012, while traveling on the interstate, I accelerated to pass a vehicle and the pedal stuck. This has been happening randomly since the first incident. I removed the floor mats to make sure that was not the issue. The dealership was able to duplicate the problem on their first try. This is not covered under the ext. mfg. warranty as it is considered an accessory (yes, I quote) even though it is listed as Miscellaneous Electrical System Repair on the dealerships service order. They want $385 to fix this issue. Chrysler Customer Care said due to your cars status, and you being the 2nd owner, theres nothing we can do. First I dont see how an accelerator pedal is an accessory and secondly do not see how this should be my liability. Im extremely frustrated and angry. Anyone else have this problem?

So I have a 2012 Jeep Patriot that at 107,000 miles dropped the tranny. It had a 100,000 mile warranty. I brought it into Macdonald motors in Bridgton, ME at 87,000 miles because it was acting up. They told me it was the spark plugs, not the transmission. Its the junk CVT, so I changed the plugs thinking I just wasnt used to that style of tranny. Helped with the skipping but not the hesitation and dead spot on take offs. In June we were getting ready to head to Moosehead for vacation and it started getting worse. I drove it right over to them again and asked to have it looked at before we left in case I needed to leave it. They sent a guy out, he drove it and said it was fine. This was still during the warranty period. They never made a record of it. Less than 10,000 miles later it completely quits, failing every test they can do. At this point it is now out of warranty- amazing how that happens isnt it. Because it is over warranty and Macdonald motors doesnt show multiple complaints on it, I am stuck with the entire $4000 bill. There was obviously something wrong with it the whole time and Macdonald was avoiding the warranty, with jeep playing right along. Between me, my inlaws and my father we have bought 7 jeeps since 2000. There will not be another. I suggest everyone avoid Chrysler products, especially jeeps, and do not trust Macdonald motors. Your warranty means nothing.

I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.

I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!

We purchased our 2007 Jeep Commander with less than 30,000 miles and the car only had one owner. Several months after purchasing the car, we had several instances where the car would just shut off. We took it to a local Jeep dealership a couple of times and they said they could not find anything wrong. Six months after we bought the car, it left me stranded in December at 10 pm on a major highway. I had to have it towed. The water pump went out. I was able to pull over as soon as the engine light came on. We had the repair done, but the car always had a slight vibration and just did not seem to have the power it once had.We took it to the dealer three times after that. The first time, they said they could not find anything wrong. The second time they adjusted something and the engine light, that had come on, went off. They said everything was okay. After two days, the engine light came on again. We took it back and they said one of the coils was bad, so we replaced it. Two weeks later, I left work and the car was vibrating so hard when I started it. I thought the engine was going to blow right there. I turned the car off and had it towed to the dealership on 2/17/12 and as of 5/22/12, it is still there. They replaced the engine and the new engine overheated due to a defective part. We were advised a new part was ordered, but we are still waiting.We went to get the VIN off of the car about a week ago to turn off our satellite radio since we were not getting to use it and a rat had built a nest in the dashboard and chewed our owners manual. They have had our car for almost 3 and 1/2 months. We have been dealing with Chryslers customer care along with the dealership, but that has been a disappointment at best. They give us dates of when the part will arrive after we call, but they dont follow up on anything. If we dont call, we get no information. I have owned a Ford Escort that I bought new and drove it for 13 years until someone hit it and it could not be repaired. I have a 2000 Honda CRV that I bought new and after all these years, I am just now having to repair the air conditioner and some other minor things due to wear and tear over the years (the Honda now has 180,000 miles).I have bought several other used cars which I paid only a few thousand for and have never really had any problems with them. This is my first experience with a Chrysler product and I will never purchase another Chrysler again. After doing some research, I now see the issue with the car shutting off was a known issue with a module and they knew it all along and lied to us about it rather than trying to fix it. They might look good from the outside, but the craftsmanship and the service were terrible.

I bought my 2016 Jeep Renegade new. I have had it since March of 2016. I am VERY dissatisfied with it and the Jeep experience. I started having problems with it around July of last year and it has literally been in and out of the shop since. I lose gas power while driving, it just does not go. Jeeps reasoning behind no gas is the transmission is trying to find a gear. This is NOT acceptable. A car should go no matter what when you push the gas pedal down. I have had a few close calls because my car chooses when it wants to go. I have also been told turn your traction control off and this should fix the problem. I am not sure why this should fix my problem, my car should go when I push the gas down. I asked why I have to manually put my car in first gear, their response is First gear is for four wheel drive. Well, there is your problem. Thats why it cant find a gear when I am rolling forward, or turning and trying to go. Maybe it needs first gear. This is the WORST car I have EVER driven. I love how the excuses of why it drives so horribly just flow like a river. I should feel safe when I drive my car, and I dont because I dont know when it is going to happen. The problem has happened to my husband and my son.

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.

Sometimes my Jeep Liberty 05 will stall while Im driving, many time when Im making a turn! This is so scary that I stopped driving it when its raining, because thats usually when it happens. I called Chrysler and they said its my responsibility to maintain my vehicle. We have 4 and the jeep is the only one that malfunctions. Theyll have a huge lawsuit on their hands, or they could just fix the issue with all jeeps. There are thousands of complaints online about this issue and something needs to be done about it or someone will get killed driving their jeep! My daughter drives it sometimes and it scares her too! Ill never own another jeep!

Daughter was in an accident where she said that she gave the Liberty a little gas and it jumped forward. She rear ended a Saturn. She hadnt driven the vehicle much since she was only 16 at the time and I put it off as inexperience. We had a gas cap error appear on the information center and after 2 trips to the dealership, they found out that a hose had a hole worn into it by the wiring loom. I sealed the hole temporarily and cleared the error code. I noticed that when I revved the engine and held at a constant RPM of 2000, it would rev to 3000 RPM and fall to 1000 RPM without any fluctuation of pressure on the gas pedal. When I revved it to 2000 RPM, again it went back up to 3000 and I removed my foot... it did not quit revving. I turned the Liberty off and took the seal off the hose. Same revving pattern. Took to Landers McLarty in Bessemer and the service manager is now aware of the issue. STAR(?) ticket is to be opened with Chrysler.

No wonder used Jeeps are being sold just under the warranty expiration for such a cheap price! GOOGLE any used Jeep and youll think youre getting a deal. Bought this vehicle from Duluth Dodge Chrysler, it was a 2014 used with 29,000 on it. It seemed to start to have odometer issues and so the odometer was replaced under warranty. It would reset miles traveled so I couldnt get exact mileage on it. I hadnt problems with it until it hit 87,000 miles, and suddenly an obscure diagnosis from the dealership, considering, Jeep and most Chrysler products have had this problem for years. First the ETC (throttle control light flashed) while traveling 30 mph uphill and then car sputtered and almost stalled out. Situation didnt happen again for another week, just after having new brakes, and rotors on the rear. The brakes didnt wear evenly either, but not much of a concern over that at the moment, considering the car is now undrivable.While leaving a parking garage, the attendant left the vehicle run, and when I got inside, the ETC, the Engine Light, and ESC lights stayed on. Car, stalled, I followed directions by shutting car off according to the owners manual (which is a dead giveaway Chrysler has seen this issue before) -- however, I had to inch my way home with several stops, stalls, and at one point the car jumped while I had my foot on the brake at a stoplight nearly hitting a pedestrian, because it idled so high, the entire instrument panel lit up like a Xmas tree. It just went to the dealership which I could only afford a one hour scan $220 bucks to have them say it must be an electrical issue and they had all kinds of codes come up.I mentioned to them that this issue is fairly common with Jeeps but again, they are covering their ears and perhaps its a problem they cannot fix because they have no idea how to repair it. They called and said, theyd like to see if they can save me money and perform some type of pigging back wire connection to the throttle. They said it was the throttle that wasnt getting enough juice, but there must be a short somewhere, but it could get expensive trying to find it, so here was their short-cut alternative.Ive read other posts here about the wires shorting out because theyre too close to the camshaft or catalytic converter... I wouldnt know -- but I do know that Chrysler has been STALLING ON A RECALL for this problem for years. Had this happened on the highway and if it happens on the highway, somebody could get killed, and Im sure theres been a few that have. Chrysler needs to have a class action lawsuit brought against them. This is a life and death situation that doesnt have to happen.

Great vehicle, has had very few maintenance issues. I have owned three Jeeps and have had terrific experiences with each. The cars have been reliable, durable and gotten me through plenty of varied weather and terrain with no issues. I would definitely recommend Jeeps to anyone looking for a reasonably priced trustworthy SUV.

I have a 2008 Jeep had 53,000 miles problems after problems after problems - front ABS brakes, speed sensors crank sensor, CV boots front problems, inside parts!!! The dealer they have, helped in any way they can!! My advice do not buy a Jeep Patriot!!! To me its a safe jeep!! BEWARE!!!

I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.

That my 2019 went up in smoke and to this day they have no idea why and they are not investigating why it happen. Thank god I was not driving and they have the worst customer service. No one gets back to you.

The transmission on my 2015 has been recalled. It takes attention to shifting and does not have a positive feel for which gear it goes into. I have driven a new Jeep every 2 yrs. and have been happy in the past. I hate the new electronic controlled 9 gear shift mechanism. Before Fiat got involved the Jeeps were great.

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.