I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut itself down while in motion 3 times. The car was diagnosed with a fuel pump issue. I have now been without my vehicle for 3 weeks and the part will not be released for at least another 3. Jeep will not provide me with a loaner or rental until my vehicle is repaired and if I pay for one myself I wont be reimbursed. So basically buying a Jeep with a manufacturer defect is just my bad luck. Customer service at Jeep has been condescending and frustrating. I will never again buy a Jeep and will inform everyone of my problems with the car and the company.

I bought my 2011 Jeep Liberty new which has just over 50,000 miles on it. I am a female in late 50s so no off road or rough driving. But already I had to replace a Idler pully belt and today a water pump. Not a happy camper.

Bad experience w/ the dealership, so thats 1 negative rt off (honesty should count). A roughly $30k car 4yrs ago should buy a solid warranty. Not at Jeep. New vehicle gets only a 35k mile or 3 yr! Currently at 31k miles, the car itself has been reliable, no breakdowns, only regular maintenance (so far).

My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been driving it, plowing with it, towed other cars with it and pulled people out of snow banks with it. I have never had a problem with it. Some of the complaints I see on here are just plain stupidity. Read your owners manual before you drive it. Learn what 4x4 high and low are used for before you just engage it and drive down the road. For the one legitimate jeep complaint I saw (water leaks), go on Jeepforum.com and some super nice people will tell you many different ways to fix it, some with videos.

We were stopped at a red light when my 1999 Jeep took off by itself. Even with both feet trying to hold the breaks we still ended up going thru the intersection. Very scary. Then about 20 minutes later on interstate the Jeep slowed itself down to 30 mph when we were originally traveling at 75 mph.

My Jeep Liberty 2005 all of a sudden would not start. My husband, who is a mechanic, researched the problem and tried to buy the part from our local dealer. We were told that the part was not serviceable and we would have to buy a re-manufactured steering column for $800.00 + core charge. Catch was that over 800 people were ahead of us on a waiting list. We researched online and, thanks to my husband, found the part needed. It was an ignition actuator pin that was under $40.00. It solved the problem. $800.00 vs $40.00, not a question. For others out there, the part number is 924-704.

I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.

First of all, I want to say that up until this last purchase, I have been a loyal Chrysler customer since the 60s and have purchased about 10 of their vehicles including this 2011 Jeep. My wife and I traded our 2001 Durango 4x4 for the Jeep to be able to continue occasionally exploring back country areas in the Carolinas and Tennessee with the option of a removable soft top. Everybody knows that Jeeps are supposed to be Trail Rated, yet they sell a vehicle that if used off road (just gravel roads) that it will burn up the transmission due to excessive fluid heat. If we did extreme off-roading (mud bogging or rock climbing) like you see Jeeps doing on TV, I might accept having to install additional equipment. Im told by Jeep Customer Service that if I want to use my vehicle this way, I have to pay for installation of an additional transmission cooler. Why didnt the Engineers incorporate that into the vehicle in the first place? I understand they reconfigured the standard cooler into the A/C condenser vs. the Radiator. Did they Trail Test it? Are they willing to lose loyal customers over a couple hundred dollar part? They do install the factory cooler if you get the tow package, but I didnt plan to tow anything with my Jeep so it didnt concern me that the one I bought wasnt equipped with this package. Since Ive dealt with this particular dealership for over 20 years, Ive called and asked for the owner to respond by phone to see if he is more honorable than Chrysler.

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

After the hitch recall was conducted I have lost capabilities of my vehicle due to the manufacturer (JEEP). I bought a 2006 Jeep Liberty CRD delivered by Jeep with a trailer hitch and wiring. The tow rating of 5000lbs was the only reason the jeep was purchased with the benefit of a diesel engine for better mpg. I was informed by mail a recall was necessary to prevent damage to the fuel tank and fire in case of an accident. When I asked the service manager at Ourisman Jeep in Clarksville, MD, I was told the N46 recall consisted of an inspection of the installed hitch and a possible replacement hitch if the original failed inspection. I was told there should be no other issues. When I got the Jeep back, I was told the hitch was replaced and I was good to go. While waiting on the Jeep, I read the paperwork which stated my vehicle did not come equipped for towing (it did come equipped for towing) and that I could not tow with the hitch that was now installed. I asked about this and was told by the service manager at Ourisman it was just legalese to cover their butt and not to worry, tow as before. I became concerned as I use the Jeep regularly to tow and have not used it since as I am concerned if the tow hitch Ourisman installed fails I will be held liable as Jeep says I cannot tow in the paperwork. I emailed jeep and received the following: Thank you for contacting the Jeep Customer Assistance Center. We regret to learn of your concerns regarding the ability to tow with this new hitch. We regret to inform you that we are unable to diagnose or advise if your vehicle is safe regarding if you can tow with this new trailer hitch that was installed. There are too many variables involved and a detailed inspection of your vehicle is required for proper diagnosis. If you choose to use the new hitch for towing, you are responsible for any damage it may or may not cause.Based on that I wrote back asking why I went from a vehicle that could tow to one that couldnt and why it wasnt mentioned previously. The response was: We reviewed your concerns further in regards to obtain further clarification on if you are able to tow with this new hitch. FCA US LLC and the National Highway Traffic Safety Administration have agreed on this repair action. The repair procedure set out by FCA US LLC meets these requirements that were set out by the National Highway Traffic Safety Administration. The trailer-hitch assemblies installed as part of this campaign are intended only to provide rear structural reinforcement. Hitch-balls were not to be installed and customers are not advised to operate their vehicles with exposed hitch-balls. We apologize this information does not assist you with your concerns; however, we must stand behind our decision to advise you not to tow with this hitch.I am unsure who else to actually contact as the manufacturer and the dealer have now basically stolen from me the only reason I own the vehicle. I also dont understand how they would replace a hitch when I told them I use it for towing and later say it wasnt their call. I did email the BBB, they should respond in 30 days. I contacted NHTSA and received this in response: Thank you for contacting the U.S. Department of Transportations Vehicle Safety Hotline Information Center. For recall inquiries on your specific vehicle, safety seat, or other equipment please contact the manufacturer. We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.I started out just wanting the jeep back to where I can tow. But since Jeep refuses and is saying that it was approved by NHTSA to get lost or at least thats what the last email from Jeep seems to say, I dont want it anymore as I cant use it. Now I think based on the paperwork I likely cant even sell the jeep to anyone planning to tow as even though it was rated to tow it now has paperwork saying not to. And even had Jeep offered to buy it back and give credit toward buying another Jeep/Chrysler/Dodge I wont. I wont buy another Chrysler product after this. This has completely turned me off the Company, even though I have been a lifelong Mopar Enthusiast, having owned a 68 Roadrunner, 87 Ram and a 2002 Quad Cab Dakota that was one of my previous tow vehicles. So now I have to begin a search for another vehicle that meets the need the Liberty was filling so I can have a vehicle to tow with; the ideal being a small 4x4 with a tow capacity of at least 5000lbs. And find a way to sell or trade the Jeep as I cannot justify continuing making payments on a vehicle I cannot use due to the fast one pulled by Jeep.

So Chrysler Jeep back in 2007, to sell more vehicles, started offering an unlimited power train warranty, for the life of your vehicle while you owned it, which sounds great. IF THEY TOLD YOU THAT YOU NEEDED TO HAVE AN INSPECTION OR IT WOULD BE VOIDED. Come to find out that apparently itis stated in the documents, you put away after purchase and never at till you need service. Oh we notified you. So they claim that it was to expire. Check your warranty papers. This is bad business. Chrysler has found a way to back out of its commitment again. My vehicle was in for service in Dec 2013, my five years would of been 3 months later. Someone at dealer should of mention. Now that I need the warranty it has been VOID. Thank you.

I purchased 3 new 2005 Liberty from 2 different dealers at the same time. As the single owners and used in our business, they are on the road 24/7 and are now at 200,000-250,000 miles. From day one, we have complained to the local dealer to no avail, who blew it off and never made any reports. When filling the tanks with gas on each Liberty, they spill over every time before the gas hose nozzle shuts off. It does not matter what gas station you go to. They all do the same spill over down the side of the car and onto the rear left wheels.The issue is none of our other cars do that. Fire is a real danger each time. We have to guess at about how much to fill the tank so it does not come up the next so fast before the pump can shut off. We operate several other cars at the time and have no problems with the auto shut off. We perceive the gas tank neck is too short or fills too fast trigger the shut off at the pump. There must be a design defect that spills gas over the fender about a pint each time you try to fill the tank at the full level. All 3 Jeeps do the same scenario. Its a 2005 design defect. A real safety hazard exists.

I own a 2010 Jeep Liberty with the sky slider roof- reason I bought the car! It is broken & Jeep has stopped making parts to fix! Shame on Jeep for not supporting their product! I have contacted Jeep but they tell me to look in salvage yards- REALLY? I have searched for parts to no avail! My vehicle is 8 years old, low mileage & in great shape except for the main attraction- the sky slider! Therefore making the car worthlessness!

My husband and I have been lifelong Jeep owners, until now. We decided to upgrade our 2013 2 door Freedom Edition to a 2019 Mojito Wrangler 4 door Rubicon. We special ordered it exactly the way we wanted. Spent months researching and looking at Jeeps so that we would get the perfect car. We sold our 2013 outright about 2 weeks before ours was delivered. We waited almost a month for it to come into the dealer. Not ideal but ok it takes awhile to put a car together right? Dealer finally called us and we drove two hours to pick up our new toy. It was pouring when we got there which was disappointing, but now looking back that was a godsend. During inspection we found scratches all over interior panels, and spots on the doorsills where the paint was chipped down to bare metal. Could get over that.Then during the test drive the car pulled to the right, and had thunking noise upon breaking, along with huge dent in the steering wheel at the top right where you put your hand. (Were told it was a manufacturer defect.) But the final straw was when we pulled it in and found the Sky One roof leaking in the back and discovered the carpet in the back was soaked. Further inspection found that on the passenger side the Sky One roof was not smooth but wrinkled and had a piece of the frame/metal pushing up thru it. For an almost $60,000 vehicle this was not acceptable and we did not take delivery of what was supposed to be our dream Jeep. It was heartbreaking to us as we were so excited to get this car. Dealer tried to place an order for another car but it is no longer available to order. What????Now we are dealing with Jeep Cares. (Really should be called something else.) Two weeks of the runaround of someone will call you - no calls, we assigned a manager they will call - no call. You get the picture. Now finally after many hours on the phone someone finally called us. What we have been offered is talk to your dealer and have them place an order - well they cant. Then we can fix the car they have and you can have that one. Why in the world would I want a car with 8 miles on it that has to be taken apart and rebuilt to fix issues that should never have been there. This feels like they just want to pass off the problems to us; because lets be real here... there will be nothing but problems with a vehicle like this.We have searched other dealers nationwide and have not been able to find a Jeep dealer with the color and options that we wanted; they either have $5,000 more of options or are missing options that are important to us. Final piece is during the time this has all taken we have had two incentives from Jeep expire with no way of recouping the $1,500 for those offered either. At this point we are waiting for them to come up with something other than accepting a Jeep that is subpar. Overall not a great experience not anything that would make me want to do this ever again with Jeep.

The window regulators keep breaking in my 2006 Jeep Liberty. I am now out $450.00 and I am being inconvenienced everytime they break.

2014 Jeep Cherokee Limited - Never liked how my transmission shifted but was told by salesman that is how the 9 speed reacted. Received recall in April 2015 for PCM and TCM. Had the updates installed. Informed Jeep dealership there was an issue with my tranny. Made appt on Jun 25, 2015. They couldnt verify my concern but would note it as such. Stated they did install a new flash update. On July 1, 2015 I was stopped at an intersection. Light turned green, partway through intersection my jeep came to an instant stop. My park sense, ignition, and crash warning lights went off as well as my transmission. I could not get my vehicle started. After several attempts it started and as I shifted to drive I heard a loud clanking sound. I was able to hobble the jeep to the dealership. As of today, July 7th, they have ordered a valve body and transmission wiring harness. My vehicle has less than 9000 miles. The instant stall could have caused a serious accident with the potential for a fatality. Thank goodness it was during early morning hours. I am very frustrated as Jeep knew there were issues with these transmissions yet they placed them on the market. I still owe several thousand dollars on this rig that I now fear will continue to have issues. I do not know how long it will take to receive the parts and complete the repair.

I purchased a 2013 Jeep Rubicon of Valentines Day 2014 from Bob Baker Jeep in Carlsbad CA including a Premium Maintenance Package for my wife. It has been a struggle to get the maintenance performed on the vehicle (oil and tire rotation). The front tires were wearing irregular causing a really rough ride and a lot of noise. I took it to the first dealer twice and they indicated that there was no problem. I called Chrysler Customer Care and they sent me to Big O Tires for an inspection. Big O said the tires were bad due to a suspension issue. I took the Jeep to a second dealership and they said it was not a car problem and it was a tire problem. This evaluation was done solely by a visual inspection. I called Customer care back and they had me take it back to the dealer for yet another inspection. They determined that there was no problem in the suspension. They determined that that the tires needed to be rotated very 6K miles or at every oil change. The premium maintenance package that was sold to me which was specifically for the Rubicon only specifies rotation to be done every 10K miles. At this point customer care says its not their problem. The dealer has only offered to pick up half of the cost (their retail price) of 2 new tires and will not change the maintenance plan to meet the minimum recommended maintenance (ie. tire rotation at every oil chance). Or I can buy another maintenance plan. I will NEVER buy another Chrysler!!!!!PS. I was able to work with BF Goodrich and independent tire dealer (Americas Tire) to get 2 new tires for the same price as the half off price of the Chrysler dealership. It includes tire rotation for the life of the tire for free. The customer care group at Chrysler have been the worst group I have ever dealt with!!!!!!!! They dont return calls or respond.

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.

Tried to stop & the jeep accelerated.

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

A number of times, the transmission felt as if a clutch was slipping. This happened first thing in the morning a number of times. The dealer changed something he called the valve. A week later - the same thing happened while climbing Mt. Washington, NH. I had to do a dangerous U-turn and had no engine braking all the way down. After an hour, the problem cleared. The dealer actually told me that there is no engine braking on this car... Chrysler said that if the dealer doesnt find the problem then they will give me the car back. Basically - they are calling me a liar. KEEP AWAY FROM CHRYSLER!!!

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?

Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?

On June 7th of this year, and since then I have had to take the Jeep close to ten times. I purchased this Jeep for a rather affordable price compared to other models at the dealership. I soon found out why. Within 24 hours of owning it, the cooling fan stopped working and caused the engine to overheat within seconds of starting the engine. I took it in to the same dealership I bought it from, a certified Jeep one at that, to be repaired and thought that was it. Exactly two weeks later, the check engine light came back on but this time it was because there was a small evap leak with the emissions system. They repaired it and assured me everything was fine. A week later the light came back on and I was told the fuel tank pressure sensor was faulty. Once again that was taken care of and they said everything was fine. Yet another week went by and the light was back on. The same sensor they replaced the week prior was also faulty. They replaced this and I was hoping everything was finally done having issues. That lasted about two weeks when the light came back on. The dealership said it was being caused by the emissions system, which at this point they had completely replaced the module, but everything was fine. No leaks, no faulty sensors. The light was just on. They cleared it and a week later the light was back on. Only after all this was my Jeeps issues being taken up with Chrysler. I was told that if the light came back on, dont even bother taking it in, just keep driving it like normal. I wasnt having that since the light coming on could have been caused by anything.The final straw was when I was trying to make a left turn in a busy intersection. I pressed on the gas and could hear the engine revving but the car was not moving forward aside from the normal rolling that happens. I took the Jeep in the next morning and they said it had to do with the ABS system needing an update. I almost was in a car accident over an update? Thats unacceptable to me. I cannot wait to be rid of this vehicle as I no longer feel safe driving it and I have grown tired of constantly needing to take it in.

I have a 2008 Jeep Commander, most recently while at the stop light the engine shut off.... This is a scary situation to be in especially when young children are in the vehicle. I have experience many, if not all of the problems other consumers have complained about; however, by far this is the worst. How Do I fixed it? Since the service people have no clue?

I have a 2007 Jeep Commander that loses power, no matter how much you push gas car will not go, then after a few minutes car regains power, and it seems to happen every few months.

Brand new car and after one month of driving the A/C shut off. It happened twice. Went in shop, no solution. It would not lock, went in shop, fixed. Seat belt lights came on and 4x4, transmission also. Car has been in shop for 17 days. Not fixed yet.

I have a 2008 Jeep Liberty with an extended manufacturers warranty. On Sept. 17, 2012, while traveling on the interstate, I accelerated to pass a vehicle and the pedal stuck. This has been happening randomly since the first incident. I removed the floor mats to make sure that was not the issue. The dealership was able to duplicate the problem on their first try. This is not covered under the ext. mfg. warranty as it is considered an accessory (yes, I quote) even though it is listed as Miscellaneous Electrical System Repair on the dealerships service order. They want $385 to fix this issue. Chrysler Customer Care said due to your cars status, and you being the 2nd owner, theres nothing we can do. First I dont see how an accelerator pedal is an accessory and secondly do not see how this should be my liability. Im extremely frustrated and angry. Anyone else have this problem?

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?

New car under 2000 miles returned to the dealer 4x + for the same issue. Dealer cannot fix and Jeep is not standing behind their product. Talked to a rude sr. escalation manager Patricia at Jeep with the resolution team (**) who told me she cannot help any further and is the highest level of support at the Jeep brand. Dealer stated there is nothing more they can do and reached out to Jeep for help. Getting the runaround by Jeep corp and would never buy another Jeep product again. Will pursue local lemon law and NCDS replacement claim. Truly unfortunate that Jeep does not care about their customers or products. Really hard to recommend Jeep to others and suggest they learn how to treat customers and fix their major quality issues.

Lemon Law help with 2016 Jeep Latitude 3.0 FWD: I bought a new Jeep from Nyle Maxwell Chrysler Dodge in Austin, Texas. From the get go, they allowed each bank to pull a hard pull credit instead of pulling one and telling banks it was a soft pull. This tanked my credit, but I digress. From the start, the wipers failed during a storm. They came loose and grabbed the other wiper and I couldnt see past 100 yards on a one lane toll! Only by the grace of God did I not crash. I found the closest Dealership and called, but service didnt care that I was traveling through Houston. They told me to leave it overnight.I tried Rivercity location and the service manager saved the day when another service guy laughed at me when I told him I nearly could have crashed. Betty, the Service manager told me to come right in. The rain was less violent by then. Because it was a new version of Jeep, they had no parts and took the wipers off a new vehicle. A month or so later, there was a recall on wipers, which my Dealer handled when I took my Jeep in for a cruise control problem. The cruise control would not maintain a 2-3 mile range after going down even a low grade hill. It would go up to 12 miles more, and then attempt to slow, but it wasnt a smooth transition. It was Jerky, but not dramatic, but unacceptable.They updated the computer, installed new wipers and told me that maybe the cruise control would fix by update... but it did not. I would add that I was given a rental car, but find it unacceptable that you make an appointment, and they cant look at it for 4-5 days! There seems to always be recall backlogs! The second time I took it in, I allowed a guy in service to test drive it home and back. My advisor drove it, too, but because no codes came out on computer, they couldnt do anything. Both also said that the cruise worked fine... so, I go pick it up and bam! It still does the same thing going on a hilly area in San Antonio, but not huge hills, just low to medium grade hills.As a side note, I use my car to earn money, and each time they test it and give me a rental, I am without any way of making bank! My first oil change was a normal one, averaging 21 mph, but since then, I use full synthetic and it went to 24 mph. I came to work in Austin, and the auto stop and on feature stopped working. This affected the RPM, which now never goes down to zero anymore. Ive burned through a tank of gas after only 150 miles, getting 19 mph! Of course this was on a Friday afternoon, too. So, I cant earn what I need, defeating the purpose of coming to Austin, and next week SXSW travelers begin to arrive. I CANNOT AFFORD TO MISS IT, YET CANNOT AFFORD TO DRIVE THIS LEMON!The other issue is when the auto stop feature was off and I would go down a steep hill, the brakes would come on and slow me down! This sounds like a transmission problem, too! Is Chrysler waiting for the warranty to expire? Ive got nearly 25,000 miles now and need help to get rid of this lemon. There is a lemon law, right? Angry and broke!

I have a 2014 Jeep Patriot that has a massive oil leak from the engine valve cover. This is covered in the warranty as part of the powertrain unlimited mile warranty. When I called to make an appointment they told me I had to wait a week for a diagnostic appointment that will cost me $105 and take 24-48 hours. They will not offer me a loaner or rental even though it is a manufacturer malfunction. Then, if they determine that it is covered under warranty their engine technician is backed up for 3-4 weeks. Meanwhile Im scared that my engine will catch on fire because I can smell the oil burning while I drive!!! Ive decide to take it to the mechanic and pay for the repair myself. This is ridiculous. I will never buy a Jeep vehicle again.

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasnt a child.

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I cant drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

Purchased this vehicle and discovered its 9 speed transmission did not use 9th gear. After multiple visits to service dept. I was finally told I would probably never see 9th gear as it was developed more for the European market where speeds could reach above 80 mph. Many squeaks, and odd noises, no answers. Very jerky acceleration or very large delay, no fix for that either as it is a 9 speed electronic transmission. Very disappointed in this purchase as I have owned Chrysler/Jeep for over 20 years and this is by far the worst vehicle I have had with their name on it.

Jeep does not takes care of their customer in all fairness. I purchase a 2016 Jeep Renegade Latitude back in November 2016 at Suresky in Goshen NY. In the beginning of 2018 I started getting an issue with my car. I had oil consumption issue. Engine light would come on and the car would feel like as if it’s going to shutdown. Every time I would take to get my oil change, the mechanic would tell me that I have barely have any oil. So I took it to where I purchase the car and explained to them that my issues are with my car. So they did their inspection and testing and at the end they told me that the oil consumption was normal. Mind you I had 45,995 miles and still under warranty. April 29 2019 my car started blowing white smoke out of my tailpipe. Was unable to drive the vehicle home. Following day I took it to the nearest Jeep dealer around my job Croton Auto Park, Croton on Hudson, NY. They did a diagnostic and found #3 cylinder misfires, all my spark plugs are full of oil, a piece of spark plug was found inside the engine and a piece of the piston was to found inside the engine. I called the Jeep FCA opened a case. One of the representatives that helped me open my case told me that my issue with my car was common. She has handled a few of the same issues. The service Manager at the Croton Auto Park also told me that these are very common with the model of my car. I was told that to fix the car it would cost $12,000.00 and the Jeep were only willing to pay $8000 and I have to come up with the other $4000 out of pocket. Now I am 67,000 miles (7000) over the warranty and was told that this is their last offer. I believe that I should not have to pay for any of this because if this was addressed when I brought it in the day that I was still covered under warranty and below the mileage I wouldn’t need to pay anything. This is a manufacture defect. A 2 1/2 year old car having this kind of issues is unheard of. I provided proof of maintenance records. I am a loyal customer with Jeep. I had a 2003 and 2008 Jeep Grand Cherokee, 2016 Jeep Wrangler and now 2018 Jeep Renegade Latitude. I have never had a bad experience with Jeep till now. This is the worst experience I ever had. I am going to continue to post all this in all social media until I am heard and acknowledge.

I have a terrible experience with this car. I bought it with 17000 miles on it a year ago and had only been able to put 3000 miles on it due the I can’t use it because it has to be covered every time it rains or all the interior will get over a gallon of water. I had called multiple times Spartanburg Jeep dealer for help or a warranty and they just ignore me.

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!

We have a 2008 Jeep Patriot and it was purchased new. Within the first year, our sunroof started leaking. We took the car to the dealership three to four times before they finally replaced the seal on it. They kept saying they were bugs or leaves in the tracks. It wasnt until I threatened to get a lawyer that they replaced the seal. Our liner has spots on it from the water damage and the mechanics hands. We have now owned our car for three and a half years. It has 46,000 miles. This last month, it has started leaking again!We noticed water on the passenger side flooring (a puddle) and could not find water anywhere else. After looking online, I thought it was possibly a clogged hose from the defrost. We took the car to a mechanic who has confirmed that it would not be a problem and suggested that we go to a body repair specialist to find where the leak is coming from. After looking at the car and the large puddle in our car, it looks like it is coming from somewhere around the rear window. I have called Jeep and the assigned case manager will not commit to fixing it. They want us to pay the dealership to look at it and then they may possibly allow us to have a copay to repair this. How can they get by with this? It appears that this is a common problem. We feel that our car is ruined! You can hear water under the floor! Help!

I bought my jeep in August 2014. I first had problems with it September 26, 2014 with the transmission. The dealer fixed the issue and said things were fine. On November 8th, the lights came on and it wouldnt drive. Had to have it towed again. I stated I did not want this car. The dealership stated they talked to Chrysler and they would not do anything. On December 29, 2014, I was driving the engine and another light came on and the car hardly moved and would not go into reverse. The car is at the dealership and I am waiting to hear if Chrysler will now admit it is a lemon. The car appears to have problems every 2,000 to 2,500 each time. I am extremely disappointed and upset with Chrysler. I owned a Jeep Compass from 2011 to 2014 and had no problems.

I own a 2007 Jeep Commander Limited 2WD, 5.7 Liter Hemi. The vehicle will lose power at unexpected times and this has happened on multiple occasions and at various speeds. The vehicle will lose power and buck forward as if it has been rear ended by another vehicle, but the engine will resume without having to be restarted by the ignition. However, during the hesitation, you can not accelerate, all power is lost. The vehicle is still under warranty and I have experienced this problem from 42,000 miles to 79,000 miles which is the current mileage. It seems to happen every 3 months, putting mine and my familys life at risk. The dealership stated they can not fix the problem since the check engine light is not on, it doesnt throw a code, and they can not get the problem to duplicate on their test drive. There needs to be a safety recall on this dangerous situation before someone is hurt or killed!! I have contacted Consumer Affairs by email and encourage other Commander owners to do the same if you are experiencing this problem. www.consumeraffairs.com

The Jeep was purchased in Utah where I have had nothing but problems from the beginning. It started with bad tire pressure sensor, then rear plastic window cracked, which is cracking again. Then a water leak started on soft top, which I have been to the dealer at least six times for them to replace seals and it still leaks worse today. Then the complete clutch and clutch release bearing went bad at 20,000 miles, which started to make noise again two months later and is going out again. Then the A/C didnt work, half doors flex out a half inch while driving on the freeway. They said it is normal. Then the front end rattles, the tailgate rattles loud and the traction control goes off for no reason on dry pavement, which makes the gas pedal unresponsive. It happened five times, then it knocks and pings abnormally, burns a quart of oil every 3000 miles. The brake pedal clicks, then the rear brake pads completely wear out while the same time, the front brake pads have no wear at all. Then the zipper on the window doesnt work, stereo speakers make loud popping noise. Most of all these defects still are happening. The answer I got from traction control malfunction was lifes a risk. The answer I got for the front end noise was turn your radio up. I have never had such a bad experience with a vehicle or unprofessional dealers in my life. I also want to mention how much of my time is spent at the dealer trying to get them to help me. I bought this vehicle brand new and I feel like I have been robbed.

I bought this car brand new and have now had it for 2 years. It has been the worst car I have ever had in my life. The windshield is a magnet for chips and you can tell that it is bad quality, have had two chips and one crack already driving on paved roads. The paint is also cheap as it chips very easily with normal driving. And the biggest issue other than all the recalls, is that my car takes the most expensive oil which is full synthetic and for some reason it is empty at 3,000 miles. Have taken it to the dealer and even called Jeep and nobody seems to be able to fix the issue. They just tell me to keep adding oil because these cars are notorious for doing that.It is a safety issue because the car stalls while driving since it is constantly running out of oil, but neither the dealers or jeep seem to care. Thats not to mention all the problems I had with the radio trying to get Android Auto to work properly, jeep kept telling me that the problem was I needed new usb cable but in the end I found out on my own that the actual problem were the apps on the radio. Basically jeep never has answers to anything, you have to figure it out on your own like you are the one getting paid to do the job. Best thing I can do now is get rid of this jeep and never do business with them again.

I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldnt afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up. I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and Im driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down. The customer service lady then asked, What is it that you are asking Chrysler to do? and I said, You are going to fix my windows. This is a serious security problem as someone could easily break into my car. After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!

The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.

Crooked Dealership! Lemon Cars Stay Away!! If I Could Give Negative stars I Would! ...So less than 2 months ago I purchased a 2012 Jeep Compass with 123k miles. Financed through Pronto Finance out of Schaumburg, Illinois. 1st month in vehicle stalled out while pulling up to a stop sign. Just this week the car has stalled out 6 times all while driving on the freeway! One of those times with my 5 year old daughter making a U Turn during rush hour! Car in the middle of the road! Every time this happens, it literary takes 5 or more minutes to start back up again! Did some research online and apparently this is a known issue with other Compass owners and Chrysler intends to do nothing about it until someone gets killed in an accident! I called the salesman Jorge and he told me to call the finance company because he thinks it has a warranty? Hello! I bought a used car as is. Of course it has no warranty!. Just getting the runaround from everyone but rest assured Im taking matters into my own hands. Im going to make a special YouTube Channel to document every time this vehicle stalls out or goes into limp mode. Going to put them all on blast until this matter is corrected or that crooked dealership shuts its doors for good!!! I know very well the power of the internet and social media and Im going to use it to MY advantage. They knew I was desperate for a vehicle and they preyed on me like the snakes they are! Im a hardworking customer making payments on time! You Tube Link coming soon!

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!

I feel bad I have to write this but....I bought a Jeep Compass back in March 2019 from the Route 46 Jeep Dealership in Little Falls, NJ. DO NOT GO TO THIS DEALERSHIP!!! IT IS TERRIBLE. I had to wait over an hour until they found the vehicle I was inquiring about. Then the finance guy, Alex **, was awful in giving me all of the details of my loan. Very rushed and basically didnt care about what was best for me. I was told the Compass was certified and when i went to sign the papers, it was not for the amount quoted online as the sales price. I had to pay an additional 1200 for the certified fee! This was not disclosed or mentioned in any paperwork until I sat down with the finance person at the last minute. Very unprofessional. I waited to speak to the manager of the dealership before I left, but he was conveniently unavailable for over an hour.Next issue-had car serviced at the Morgantown, WV dealership in October 2019. Then in June 2020, the car stalls out on me. I had vehicle towed to a White Plains, NY dealership. Issue was that the Morgantown dealership left screws of the torque plate in the car and they punched a hole in my motor and transmission. Now I find out the parts are not coming in until October 2020. I have been without a vehicle from June 2020 and will not get my car until October 2020. Jeep is not helping me at all! Issue was Jeeps fault and they are doing nothing to help me. Very frustrated. Will never buy a Jeep again.

I have great experience with my Jeep Compass. Good on gas, handles well in bad weather, it is a four cylinder engine, and comfortable. Get good gas mileage and parts are fairly affordable, too. It has heated seats, also has four wheel drive, very roomy for size of vehicle, has built in CD player and design is with customer comfort in mind, overall appearance of the vehicle catches the eye and it has a smaller engine which is fuel economy but has the power to get thru anything. However, the Jeep should have a bigger trunk or storage area or should come with a compartment on top of rack for better storage of road side equipment and car maintenance.

I bought my Jeep Liberty Jet in 2014 at 21000 miles, is now 33000 mi. In August I was at the Jersey Shore driving on hwy going 55 mi, car dashboard light up then turned off, lost power. I had no control of acceleration pedal - dropped down to 25 mph, was lucky no cars was behind me. I pulled over to shoulder of road. I turned off car engine then turned back on, it was fine then happened two more times.Another time night interior light came on, didnt go off when I turned off car, did it manually, keyless entry does not work to start car on both keys. I changed battery - first time happened. 2 months after bought car then last month other one dont work. On dashboard gate ajar light does not go off even though flipper glass and lift gate works fine, however I do see when it rains the inside if flipper glass edge inside is wet.When I turn on headlights when dusk outside my dashboard fades out. Bought it to Jeep dealer in Paramus. They said I need to repair TIPM wire and need rear tailgate actuator repair. They said it will cost $1050. Some of these things happened after the recall of the faulty airbags were installed. Also had a misfire #5 code, had it fixed 2 months ago. This car has more issues than Vogue. Hope Chrysler recognizes there are a couple of people on car complaints.com and other website blogs having same problem.Car drives ok but I dont feel safe driving it on hwy. This is my second jeep. I love the car. I buy American Trust in the work but who knows where the parts are being made. Spoke to dealer, lemon law, Jeep complaints, blogged, want to let others know they can be in danger, none of their agencies can do anything about this issue. I have no choice but to pay out of pocket for something that looks like it is a recall/defect especially with the TIPM. Going to get it fixed before I get killed by this jeep.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

Berthod Motors in Glenwood Springs, CO and its corporate affiliates left my wife and I stranded for the holidays. After having paid out of pocket for a PCM replacement on our Jeep Grand Cherokee that also fried our battery and alternator last December, my Jeep began exhibiting the same issues as before at the beginning of this December. The PCM failed and fried a battery. I contacted Berthod Motors only to be told that while the part was still under warranty, it would be 2 weeks before a mechanic could even look at our vehicle to assess if it was truly the PCM that had failed again. Without option, we booked an appointment.I had our Jeep towed to Berthod the night before our scheduled appointment. The day of the appointment came and went with 0 contact from the dealership, although I had tried to call and left multiple messages. I had been left with no idea that the vehicle had even made it to the dealership. I was finally contacted by the service manager the following day saying that it was in fact a PCM failure, but due to not having one in stock, it would be another week before the repair would be made. It has now been 2 weeks with no end in sight.After once again not being contacted by Berthod Motors with an update to the status of the repair, I stopped in and was informed that the PCM is on backorder. The EARLIEST that the part could be available is mid January, 6 weeks after the vehicle broke down due to a faulty part being installed by Jeep. I was told by Jason, the service manager, that his hands were tied as far as not being able to make the repair any quicker or providing a rental car in between. Jason directed me to Jeeps direct customer service to see if they could be any help. I contacted Jeeps Corporate customer service line on Monday of this week. I explained my wife and I’s situation to the representative and while she was very kind, she informed me that she would have to escalate the situation and that she didn’t have the resources to actually help. It took another 48 hours for a different representative to call. Without hesitation the representative told my wife and I that there isn’t even a chance that Jeep would be willing to help us with a rental car and we would be so lucky to get the replacement PCM any quicker than what we were quoted from Berthod. This will be my wife and I’s last vehicle from General Motors. My wife, a teacher, has been a huge fan of Jeep since she has had her driver’s license. She has personally financed over 5 different models of Jeep Cherokees since our marriage. Already last week she suggested that we move over to a more dependable brand such as Toyota after this debacle. As a plumber in this valley, I could never stay in business, let alone stay employed if this is how I treated my clients. I would never think of or have the audacity to install a faulty part in a clients home and then leave them without water or heat after the part failed. Regardless of backordered parts. This has truly been one of the worst examples of customer care that I have seen in my life. This review will be updated as the situation progresses.

I have put a ton of money in my front end. Practicably rebuilt it, Im not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and Im nervous. I care about their safety. Thank you.

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.

Just hit 22,000 miles on my new 2017 Jeep Willys, only highway driving, less than two years old. The factory installed tires are in need of replacement. If you are planning on buying a one then request that the factory installed tires are replaced with a more reliable tire. A couple donuts from Dunkin would last longer than the factory installed tires.

I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I had to take it back to dealer for the paint peeling. Of course they were asking me stupid questions... Maybe its the sun?? Maybe its from a carwash... really??? Its a defect.... THEN... it started jerking. I would come to a stop sign or a red light and it would jerk upon acceleration. One time I actually thought someone had hit me from behind. Took it back to dealer... can’t find anything wrong... Then last month I took it to another dealer... they found a cylinder misfiring... yeah sounds safe to me. Started doing it again after getting the car back for 3 days. Dropped it off again and they once again find nothing wrong. I will NEVER buy another Jeep product. I just want OUT Of this lease... Oh, and by the way... I have 8800 miles on it.

My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesnt recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

2006 Jeep Commander - Seat belts are getting locked and you cannot retract them. Afraid something might happened in the event of an accident with the seat belts. Im unable to use the passenger and one of the third row seats. They are locked.

Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear and gets worse as speed increases [like a tire out of balance]. Many lame excuses but no fix.

My 2006 Jeep Commander is nice and big with 3rd row seat. Great for my big family. Has enough room for everyone to have drinks. I like that my daughter can charge her phone in the 3rd row seat. Leg space for everyone is also good. Overall a very good buy and I am very pleased with it. It has everything I was looking for. If I ever have to buy another car I will be sure to get another Jeep Commander.

We have a 2007 Jeep Commander with the lifetime, unlimited mile, unlimited time warranty from Jeep (Chrysler). For the past year, it has stalled repeatedly without warning. It just dies while going down the road which of course results in a loss of all power assist for steering and braking leaving the driver to muscle it out of traffic. It will restart but only after putting it in Park and turning the key completely to the off position and then restarting. It has been to the dealership multiple times, for a total time in the shop for a total time of about two months during the past year and they have yet to diagnose, much less, fix the problem despite getting Jeep engineers involved. We got the run-around from Jeep who eventually dropped the case and said we could start over with a new complaint. What value is a lifetime warranty on a vehicle that the dealer and manufacturer is incapable of repairing? The dealership has done what they can, but Jeep offers us NOTHING but words.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

I bought a Jeep Commander three years ago at this dealership. While it had a current inspection, the tires needed to be replaced immediately. The airbag light has been on since I bought the car. The heating system (and cooling) does not shut off. I was told when I bought it that the heating system was fine.There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now Im stuck with an unreliable vehicle that I still owe $14,000 on.

I have a 2006 Jeep Liberty and about a year and a half ago my window came crashing down suddenly. After taking it to the dealer I found out that the motor was broken and the window regulator was cracked which I was told holds the window in place. Just last month the same window I had replaced came crashing down again. I had the regulator replaced again. Now today the other rear window has come crashing down. I have filed a complaint on the safety of the windows and I believe a recall should be made. These parts are $300 each and every time they need to be replaced. I believe everyone who is having the same issue should be making a claim.

DO NOT BUY JEEP! Please look into other credible vehicle brands. Please believe ALL the reviews about their terrible service! First of all, let me first say initially my car is fairly new. It is still under warranty, and it started stalling. Well I find out via mail it’s a recall on the electric system that starts the issue ok... Well my car isn’t driving properly. Can you all pick it up? Well let us get back with you.. Yes we can. My car gets to the dealership. They won’t service my car unless I sign some paperwork. Understandable. Can you do e-docusign? No. Can you pick me up? No. Can you bring the papers to my home? No. I had to hire an Uber to jeep and back $40. When will my car be fixed? We don’t know. Dealership calls back.. Can’t fix your car ma’am. We are backed up 4 days. Can you provide a loaner car? No. Why? Corporate says it must be a service that requires at least 48 hours. Your service only takes 20 minutes. I spent almost a wk getting a Uber back and forth to work $100. A week after my car is fixed, car stalls out again on a major highway. I’m almost killed! At this point I’m ANGRY. Same thing. No loaner car, I can’t get to the dealership to sign off, I spent OVER $200 on appointment cancellations, Uber rides, and food delivery services! No rentals are available in my area. We gave you a case manager. She’s not available until Monday morning. You will have to wait... Guess who will be doing Uber again on Monday morning?? DO NOT buy Jeep. The customer service is terrible. I get better service buying a $3 chicken sandwich from Chick-fil-A than I have buying a 32,000 vehicle!! I’m filing a suit, giving bad reviews until the day I die! I’m that angry over these selfish, greedy, unreliable, jerks!

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.

The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.

This is my first Jeep after owning only Toyotas, but the last 2 Toyota trucks were nothing but trouble so I made a change and couldnt be happier. I have almost 3000 miles on the Jeep GC, its a blast to drive from smooth ride to awesome features it was worth the change. I had it in to the dealer twice for alarm install and receiving hitch and both visits went smooth. My only complaint is the sales department wasnt that knowledgeable on service maintenance. I will say that problems happen how the Dealer and manufacture handle them can make or break us as consumers on buying there product again, and laws should become tougher so we the consumer are protected.

I would like to inform you about problems with my 2010 jeep. It only has 40000 mi. on it. First of all, I purchased the extended warranty with $100 deductible. Nov. 2012 was the first prob. - a recall for a guard that could collect debris and catch fire. Chrysler fixed that prob. - I applaud them for that. The next prob. was when driving down the road, the dash lights and ABS ESP skid control lights came on also lost cruise control. The extended warranty fixed that with $100 deductible. That was fine. In March 2013, it was the same thing - dash lights acted up the same as it did in November but they say it is not the same thing. This time, they say it is corded wires that could cause fire. Okay, this may be true although how it is not related to the module that caused the same lights to light up and have same exact affect as before, I do not understand. This cost me another $100. We have been with Chrysler products since 1969 but yet to buy one without problems. I am getting fed up! I guess the joke is on me for staying loyal and true so long with Chrysler. My wife worked for Chrysler for 33 yrs and Chrysler provided us with a living so I felt it only fair to buy their products. Its not so much now that we are on a fixed income. Whatever the problems which I dont understand - same light, same exact problem but they say it is not the same. If more problems happen, I will just paint lemon on the jeep and drive it around like that. Anyone that stops and asks questions, I will explain the service that I got. Thanks for listening.

I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.

I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?

I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.

I have not had an accident and nobody has hit me. I have a 2003 Jeep Liberty and the airbag light has come on for the drivers side. This is a safety factor of the vehicle. And I would like to know why it is not a recall. Please email me and let me know. I dont think it is fair to make me pay for this to be repaired. Thank you.Jane **

Windshield broke on our 2013 Jeep JK from the cold. Went to the dealer and they told me Jeep will not cover because we have 15000 miles on the vehicle. Is there a problem on these windshields? I read a lot of people having this happen. Not happy!

Just bought my 2012 Jeep Grand Cherokee this March. Since then my radio keeps going off and on and my light for my airbag is now going off. Anyone else having these problems?

I used to own a 2010 Jeep Patriot. I have driven Jeep for 21 years until today, 12/8/14. The vehicle in question was not paid off and not even five years old. Both ball joints went bad in the vehicle and had to be replaced. This is unacceptable for a vehicle this young. The first ball joint was fixed under warranty. The second ball joint went bad not even a full year later. I contacted Jeep about the issue and faxed them all of my paperwork from my mechanic. I was then strung along for over two months and finally got an answer that they would not reimburse me the part and labor for putting in the other ball joint. The customer service representative that handled my case I found to be condescending and aloof. So for Jeep to save a couple of hundred dollars they are willing to let a customer go who was willing to stick with Jeep for life. I figure within my lifetime I would have bought at least five more vehicles from Jeep. Well no more. I have formally broken my relationship with the brand and went with a Japanese competitor. To anyone who reads this stay away from Jeep because they do not take care of loyal customers! I do not want to see any other families spend hard earned money on a product that breaks and is unreliable as the Jeep Patriot.

I was sent a recall notice July 2014 regarding the ignition switch but was also told the part was not available to fix the problem. Several months passed and I contacted Jeep and was told again...well let you know when the part is available. Its now 8 months later and STILL the part is not available. Meanwhile, I have to drive with no key ring (which has caused me to lose the key several times), and the real issue is that it could cause an accident. Why cant a million dollar corporation such as chrysler fix a defect that their company is responsible for and could cause an accident and loss of life? I could understand waiting a month or two for the part, but 8 months and still no idea when the part will be available is just wrong and totally unacceptable.

I was very disappointed cause my Jeep needs a new engine. It has a blown head gasket after 3 months of me owning it and the seller cut the 4 wheel drive shaft out. I wish I could have brought it to a garage to have it looked over cause then I would have had the opportunity to say no or gotten it cheaper or had the seller fix it. He just plainly ripped me off for like 2000. Its just not worth putting that kind of money in it. I also didnt like the center console. It has the window controls there instead of by the window like on the door panel. Even so, I liked the fact that it was an SUV but wasnt huge. It had plenty of space and seemed to have run great. Was also pretty easy to work on and maintain but I didnt really get to drive it all that much.

My wife was driving our 2010 Jeep Liberty and pulled out from a red light. The Jeep would not stop accelerating and she was going 60mph in a 25mph. She was pushing the brake with one foot and holding the gas pedal up with the other foot to try to get it to stop. It wouldnt stop until she put it in neutral. The brake should override the gas pedal but didnt. This Jeep had the APP sensor replaced due to defect 11 months ago and after being towed to dealership, I was told it was the floor mat that came with the vehicle from the dealership. It was towed back to our home where it still sits undriven. I cant believe after two incidents they act as if we are making this up. There seems to be issues with Jeeps drive by wire system and the APP sensor is an issue. Why not leave the old cable system alone? It worked fine for 50+ years.

Two 2007 Jeep Liberty Limited had trouble with windows malfunctioning, and is still ongoing.I replaced the AC compressor a year ago. The Jeep does not cool effectively after less than a year. The dealership stated it will not cover AC compressor because it was under warranty.I’m not sure if they put a rebuilt compressor or a new one or if it is another problem. The dealership rode with me and stated the system is working but maybe it is an electrical problem that warrants investigation. I have 50,000 miles on it.

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area. I immediately called for help and couldnt even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps. From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

Intermittent power and performance issues @30000 kms. Disinterest from dealership because fault not present when vehicle presented and onboard computer not programmed to store faults. Had to put up with problem till local mechanic discovered split in turbo hose. Microprocessor fault resulting in no headlights, no wiper/washers, no turn indicators. Dealer offered appointment to investigate in 3 weeks. No diagnostic assistance offered to local mechanic. 140000kms lower control arm ball joints on front suspension dangerously worn. Quoted $1400 plus labor to rectify. I have owned many vehicles and never had ball joints fail at this mileage.

I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking. I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.

I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, have your windows gone out yet? Or say, I see your windows are wedged, I had to keep mine that way until I got rid of it. Is there somewhere I can turn to with the company?

I paid $3000.00 for a lifetime warranty on my Jeep. I have never missed an oil change and I check all of my fluids but my Jeep Liberty does not have a dip stick for the transmission fluid. My transmission went out in my Jeep. I was so happy that I purchased the lifetime warranty until I took my jeep in and found out that they will not pay for my transmission because they said the oil pan rusted and the transmission fluid leaked out. The jeep dealership never mentioned any rust or leaks when I got my oil changed, there is no light that comes on on the dash to indicate low fluid and no dip stick to check the fluid. I paid an extra $3000 for that peace of mind but now I have to pay another $3000 for a new transmission.

Cracked Oil Filter Housing. Purchased 9/2013 less than 7,000 miles - 2 holiday highway trips - no off-roading. Parts are on back order - still waiting. Dealer is trying to make it right.

Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chrysler vehicles for over 17 years and every product that we have purchased always resulted in having a serious problem(s). We would have the vehicle serviced and traded up and purchase a new vehicle. The trust in your car products and materials has been irretrievably shattered. I purchased a brand new 1996 Chrysler Sebring which had consistent problems, traded up, purchased a brand new 1998 Chrysler Concorde that had transmission locked up, paid the car off and purchased a 2003 fully loaded Jeep Liberty. What a travesty. Here I am again, old faithful, believing this vehicle will be different psych. With every vehicle I purchased, things never got any better, only more repair bills. Currently, Im at Russ Darrow on S. 108th Street with outrageous repair costs on my Jeep including consistent ABS brake light problems, unresolved engine light problems, replaced air compression motor & pulley drive system, belts locked up, transmission leaking, water reservoir and of course, its nobodys fault. After keeping up with all my maintenance checks on all my cars with the dealership, I still cant keep a vehicle that can run successfully past 70,000 miles before requiring major repair. This is ridiculous. At this point, I am no longer interested in purchasing another Chrysler product ever as long as I live! I will be following up with a complaint with to the BBB and anyone else that will hear my complaint.

I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.

I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I dont get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. Im up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.