First - I never wanted a Jeep, but my husband came home one day and just like on the ads he said, I bought a Jeep! You did what??? I didnt believe my ears! Without even asking or talking about it!!! And he repeats again with a cheeky smile. Then I realise he isnt joking... I was not impressed! Eventually he got me to try it. Must admit he made a fine choice. Amazing value for money, drives very nice and great fuel economy. Highly recommended. The local dealership (Perth, WA) isnt providing first class after sales experience when it comes to it, but there is no fault I can find with this vehicle. Love the seat warmers too. :)

The wiring that goes to all the lights are up under the dash near the brake pedal. After driving the jeep for some time, all of a sudden the lights quit working. After having it checked, the brake pedal had rubbed against the wiring and rubbed them until they completely came apart losing all connection. Therefore, the lights, signals and everything quit working. I had it repaired, but still the lights only work part of the time. The mechanic at the Dodge place told us it was a wonder it had not caught on fire.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

I have had a number of issues with my 09 Jeep Patriot, I am not sure where to begin. Ive still have a leaky sunroof that Ive given up on ever getting repaired. My Patriot was at the dealer (Hickman Motors) for almost 2 months trying to find a problem with a defective drivers side airbag switch, only to finally discover that it wasnt connected properly by the technician who did the diagnostics. Backtrack. When I purchased the Patriot from Hickman Motors, it had less than 60,000 Km on it. The salesman (**) told me that it had 2 years, Bumper to Bumper, left on the Extended Service Warranty that covered everything except oil changes, wipers, tires, brakes, etc. Shortly after purchasing the vehicle, I noticed that the gearshift would occasionally pop out of gear and the shiftier knob, itself, would pop off. This issue was bought to the attention of the service department on several occasions. After replacing the shiftier knob, they determined that the transmission was ok. The problem progressively got worse, to the point that I would have to turn off the engine in order to change into 1st or reverse gear.Long story short, now that the vehicle is no longer under warranty, they advise me that parts in the transmission need to be replaced and it would cost me approximately $2000. I spoke with the dealer and the Chrysler could -care -less rep and was told that there was nothing they could do because the warranties have expired. All I received was an apology from Chrysler and deniability and avoidance from the dealer that this problem was an ongoing issue (even though I have documentation to the contrary). I eventually took the Patriot to a specialty transmission shop and had the transmission repaired with quality parts for less than have the dealer quote. I am pursuing this matter further. I simply wanted to voice my concerns and caution prospective automotive buyers to stay away from Jeep products.PS: The issue with the rear end trailer arm assembly and suspension is another big problem that I will probably post about another day. Thank you for listening.

Bought the car in 2003, a year old. I wanted a good road car for work and a Jeep for weekends. This car was and is both. Very little trouble. 160,000 miles on original motor and transmission. A few minor problems but overall a great car. Really a great highway car and also great for camping. If the weather is really bad the dog and I can sleep in the back. I am writing because I see that Land Rover has a line of dog accessories. I rescue old, sick dogs, no one else wants. They are nice dogs and we have a good time. As they get old it gets harder for them to get in the Jeep. I cannot find a ramp that they like. I put cheap AstroTurf in the back and would not mind buying a mat that fit. I guess that is it. Happy customer.

With less than 3,000 miles my trans (2018 Jeep Compass Limited 4x4) malfunctioned while on the expressway. I lost all power to the engine. Thankfully I was able to exit safely. Towed for service to the dealership. Valve body harness replaced and said it was good to go. Driving home from the dealership it wasnt shifting correctly and eventually had no gears at all and need to be towed back the next day. My car got a new transmission. The next problem was the front windows wouldnt roll down. Back for service, a corroded module inside the door was the problem. No explanation as to how or why this happened other than it must of been installed that way. Picked up car the next day and while driving home my HVAC would not switch modes, and the navigation system came up without prompting, returned within 10 minutes from pick up and back in for service. Its been in the repair shop 4x in less than a month and currently in for a week today with latest electrical issue. Thankfully my service department is backing me when I say this car needs to be taken back and Im currently working with my dealership to make this happen. I have zero confidence in its dependability and am afraid to drive it.

I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.

I would like to inform you about problems with my 2010 jeep. It only has 40000 mi. on it. First of all, I purchased the extended warranty with $100 deductible. Nov. 2012 was the first prob. - a recall for a guard that could collect debris and catch fire. Chrysler fixed that prob. - I applaud them for that. The next prob. was when driving down the road, the dash lights and ABS ESP skid control lights came on also lost cruise control. The extended warranty fixed that with $100 deductible. That was fine. In March 2013, it was the same thing - dash lights acted up the same as it did in November but they say it is not the same thing. This time, they say it is corded wires that could cause fire. Okay, this may be true although how it is not related to the module that caused the same lights to light up and have same exact affect as before, I do not understand. This cost me another $100. We have been with Chrysler products since 1969 but yet to buy one without problems. I am getting fed up! I guess the joke is on me for staying loyal and true so long with Chrysler. My wife worked for Chrysler for 33 yrs and Chrysler provided us with a living so I felt it only fair to buy their products. Its not so much now that we are on a fixed income. Whatever the problems which I dont understand - same light, same exact problem but they say it is not the same. If more problems happen, I will just paint lemon on the jeep and drive it around like that. Anyone that stops and asks questions, I will explain the service that I got. Thanks for listening.

My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

We purchased a 2007 Jeep Commander less than a year ago. Within the last few months, every light on the dashboard has flashed on and off. When the heat is on, the heat will totally shut off. And now, the widows act like they dont want to roll down and the back door doesnt unlock all the time. We have taken it to the Jeep dealership and paid to find out what was wrong with it. We were told that they didnt know why and they cant find anything wrong with it. So we paid to be told that theres nothing wrong with it and the Jeep is still doing this. Please respond and help me as to what to do with this Jeep. Thank you.

Major car problem, dont buy a Jeep. I purchased a 2012 Jeep Patriot in December of 2011. I was in the process of moving 900 miles over the 4th of July weekend 2012 when the car just stalled on the inter-state. Neither the highway patrol person, the tow person nor myself was able to get it to start. I had to have it towed and my U-Haul trailer towed separately (at my expense) 20 miles away to the nearest Chrysler dealer, where it sat for 3 days before anyone could look at it. Meanwhile, in order to continue my move, I had to borrow my son-in laws vehicle with a trailer hitch because there is no rental agency that will rent a car with a hitch to tow. I drove to my new home and now have to drive back 800 miles to pick up my car. Will Jeep reimburse me for my time, the gas for 2 extra trips, the hotel or even the meals? No, Jeep says that I should have gotten a rental even though I couldnt get a rental, so no luck. The service department where my car was checked says that they could find nothing wrong but that they were told by Chrysler corporate office that there have been other instances of this happening with no apparent cause. So Im supposed to drive 800 miles and pick up my car and just hope for the best.

Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?

The jeep (2015 Jeep Cherokee) is currently in the shop for the second brake booster failure. The first one happened little over a year ago at 26k. This one just happened again at 44k. The dealership has had the vehicle for over a week, and they cant seem to get the problem fixed. Last Jeep we will ever own. Jeep customer service is of no use. Both times this thing went out, my son was in the back seat. At this point I have to question the overall safety of the vehicle.

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.

I bought 2009 Jeep Liberty. 2 years the heat just blows cold air. Because I didnt buy extended warranty I’m screwed. I have a blood disease, antiphospholipid antibody Syndrome. I can’t go out all winter because frozen temps both in and out. No heat, no defrosting, freezing windows inside. Estimate could be as much as 5000. I do not have the money. I am on ss and disability. I was told that they would have to remove the entire dash. You would think they know their heaters failed, they should creating an opening, bad design. Really angry but still no heat. Help!

I want to start off by saying that I come from a family of multiple Jeep owners (husband, mom, dad, brother, mother-in-law, etc.) as we all love Jeep. More so, I was looking forward to purchasing a second vehicle for myself (of course a Jeep) because they have been reliable cars, or so I thought, and I had faith in the Jeep Company. That was until my unfortunate and super expensive experience that has kickstarted my 2021 year. While driving back home shortly after New Year’s Day, my 2015 Jeep Grand Cherokee with only 66K miles, suddenly decided not to turn back on after stopping for gas. Fortunately, I was able to tow it to the nearest Jeep dealership, where I only go to for car service. Since it was the holidays, there was a delay in my cars diagnostic. After 4 days of being at the Jeep dealership, I was finally informed that my fuel pump and wiring had to be replaced for about $1,500 plus tax because nothing that needed repair was covered under warranty. Now, lets add $1,500 plus tax to the total cost that I have been incurring with rental car, stay, food, etc. since my 2015 Jeep, with only 66k miles, stopped working while I was 4 hours away from home. I decided to call the Jeep warranty customer care to get clarification on what is covered in my warranty. After speaking with several customer care agents, they all shared that my fuel pump is covered under the manufacturer’s warranty for up to 7 years or 100K miles, which conflicted with what the Jeep dealership shared. Additionally, I was told that I had trip interruption protection for up to 100K, which would help with all the costs I was incurring being 4 hours away from home. Unfortunately, the Jeep car dealership and the Jeep warranty customer care were not agreeing, which caused additional delays in my car getting fixed. After speaking with various customer care numbers for 2 days that were being provided to me by each representative, it was finally confirmed that my 2015 Jeep Grand Cherokee’s fuel pump and wiring was not covered under any warranty. Additionally, the trip interruption plan that I was told I had, was indeed not true. Now I understand that rules are rules. However, this experience has left me with 2 burning questions: 1) How reliable are Jeep cars to break down at only 66K miles? 2) How reliable is the Jeep Company with ensuring proper employee training so that customers are not misled? -Sincerely disheartened by Jeep!

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.

The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.

I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from Stoneridge (Livermore) where started facing an issue with hybrid sign at odometer after couple months. Meanwhile, I went to close by dealership i.e. ELK Grove Jeep where they recognized or analyzed an issue with electric wiring needs to replace because those got burned out due to engineering or mechanical issue. Beside, they gave an estimate first for 1 week from fixation perspective and now they are keep on ignoring since September 2021.Moreover, I also talked to Jeep Customer service and also raised the case includes escalation where case Manager is careless as well and not responsive because they never reached out to me even single time about the status or any feedback. Im literally fed up and stressed because they are harassing and ignoring customer instead of helping. Also, I requested them that my health is not good and I cant bear stress due to lung infection after covid19 impact but I want to state here on public side as well and manifest there carelessness about team services. Please, help me to resolve my matter asap otherwise Ii need to step-up for case filiation. Thanks & Regards.

I have a 2003 Jeep Liberty and I was having problems with top and bottom balljoints. On the internet I saw there was a recall on them. When the dealership who said there was a recall tried to order them, they still never came in because the dealership cant seem to get them in. My son had to change them because they were so bad. We couldnt wait for them or I would have had an accident. When I got hold of them at the corporate office, all they did was lie. They said that they were changed in 2006. Does anybody see anything wrong with that? Since when do the top and bottom ball joints go out in less than 6 years? They also said there wasnt a recall. They just wont own up to their mistakes. I am not at all happy with Chrysler. They should pay for the ball joints, not me.

I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I dont get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. Im up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.

I am writing because I purchased a pre owned certified car and 2 days later a/c had terrible musty chemical smell every time it was turned on. Brought back to dealership 48 hours after purchased, they lied and never told us they had policy where they take car back if within 5 days, instead they jerked our around for over a month and the car was in service 3 times and yet no service, invoices documented. Contacted GM since day of purchase and still no word from him. I have also left numerous messages for serv. mgr. Mike who stated We want you happy. Call me anytime and once again, no callback. NOW, FILED COMPLAINTS WITH JEEP CORP., DCH CORP. because this could be detrimental to my health and wifes or any other passenger.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

The seat cracks constantly, yet intermittently, in the lumbar area. After replacing the same part 3 times I contacted Jeep customer assist. They proved to be 100% worthless, calling constantly and repeating only the information I had originally given three months prior. I asked for some research to be done, knowing that others on line had similar issues. After writing to the corporate office I finally got someone to listen. Chrysler paid for me to have a third party modify the seat back mechanism. The problem is that the part is too short and in a certain area it slides off the plastic and causes the cracking sound. It can be fixed and they will pay, but you must be tenacious.

Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchasing full shifter assembly to replace plate-cost $650+ plus labor. Total around $895. After another 20,000 miles, the same plate failed. This time the assembly part was $725. With labor totaled $954. Totally dissatisfied with that manufacturer design. Will never consider another Jeep as long as they use that design. Chrysler Jeep has no recall on this item, but they should. Customer service rep was very nice, but they dont do a recall unless there enough complaints. With the part being so readily available they must get a lot of replacements requests. Need more complaints.

I have had nothing but issues since I leased my Jeep Renegade in 2016. The most recent issues required for a part to be replaced, that was already replaced a year ago; as well as a second new replacement of a different part. I took the car back and forth 6 times in one month and the car had less than 30,000 miles on it. I contacted Jeep asking them to terminate my lease (10 months remaining) and they refused because it didnt meet the Lemon Law for the State of Massachusetts. They rather have me in an unsafe and unreliable car than do what is right for the customer and try to keep a Brand loyal customer. I will never drive a Jeep ever again. I would NEVER recommend Jeep to any friends or family.

I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didnt go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

From the moment I purchased this vehicle I have had nothing but problems, constantly. I bought it new off the lot in 2011 and paid an extra $5k for the warranty. Every few months I have to take it to the dealer for repairs: Twice for exhaust leaks caused by broken exhaust bolts, fuel pump, radiator, water pump, rack and pinion, drive shaft, twice for inside fan blower, left motor mount twice, right motor mount, 8! times and counting for a vibration that cannot be determined, even after an engineer from Chrysler flew out, 2 a/c condensers, spark plug coil, exhaust manifold, rear light cover melted from poor design, air conditioning lines, play in the transmission, oil pan replaced... I mean the list goes on. The kicker is that I have never once even taken this vehicle off road. The bottom is spotless!After endless hours on the phone constantly I have yet to receive anyone at Jeep who wants to resolve the issue. The offered me a CDI number for employee pricing, when I went into the dealership to explore the sales guy laughed at me and told me he has way better deals. I would discourage anyone from buying a Jeep ever. All my friends, family, and coworkers have a running joke about me and my Jeep. So sad, especially when Chrysler was bailed out billions of our tax payer money! In addition, I am a disabled service connected veteran of the US Air Force. And this is how I am treated by a company that touts their support of vets! Beyond disappointed.

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I cant drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007s. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for safety? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISNT COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I dont know if this malfunction is due to the vehicles prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month. Thats where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but dont waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) wont cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if Im interested in purchasing another Jeep LOL!!! UM ** NO. IM NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.

I purchased a brand new Jeep Compass in September 2015. I owned jeeps previously but not a compass and never had problems like I am having now. At 3 years old my compass radio went out and needed to be replaced the car has 30,000 miles on it but the radio was not covered under warranty. It cost me 450.00 to replace it. In 2019 at 4 years old I needed a new wheel bearing and had to replace front and back breaks rotors and pads to the tune of over 800.00. Car had 35,000 miles on it. In June of 2020 a sensor for the battery went and car would not start. I had to have it towed to the dealer for 200.00. The sensor cost 12 dollars but I was charged 300.00 for 2 hours of labor. Now the 4wd, traction control light and ABS light all came on.When I took it to my local mechanic he said the wiring for these sensors was all corroded and would need to be replaced. He did not give me an estimate but told me it would be very expensive. The car has 42,000 miles on it. I am very disgusted and would not recommend this vehicle to anyone. I called Jeep and they told me they Couldnt help as my warranty ended Sept. 9 2020. Nice Company!

Jeep Renegade is really underpowered, really heavy and bulky. Has a lot of blind spots. Seats are semi comfortable. Not worth the value in my opinion. Rides and handles with really smooth. Could be better on gas mileage.

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

The worst vehicle that I have ever own. No... the worst investment that I have ever made. This vehicle has given me nothing but issues. I think that I may stop parking it in the garage and just park it at the mechanic every night. At 30000 the thermostat failed; at 50000 miles the water pump failed; soon after the head gasket blew; then the head itself; then the water pump again; the heat; the alarm would go off when driving; had two batteries die due to a draw somewhere; the camshaft had to be replaced; the cam sensor; oh... lets not forget the oil sender sensor and now back in the shop because it randomly stalls at speeds over 40 miles an hour. I feel like I am driving a Yugo.

I own a 2010 Jeep Liberty with the sky slider roof- reason I bought the car! It is broken & Jeep has stopped making parts to fix! Shame on Jeep for not supporting their product! I have contacted Jeep but they tell me to look in salvage yards- REALLY? I have searched for parts to no avail! My vehicle is 8 years old, low mileage & in great shape except for the main attraction- the sky slider! Therefore making the car worthlessness!

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.

At 68 miles, the check engine light came on. I returned to the dealer and was told the oxy sensor was bad, but it was okay to drive. At 300 miles, that did not work, and I ordered a computer and was told the car was okay to drive. At 1000 miles that also did not correct problem, so I left the car at the dealer. Two weeks, the car is still not fixed and Chrysler is not sure what will fix it. Customer Service keeps putting off the option to buy the car back. It is now 24 hours since I was last contacted by Jeep. They keep coming up with one more thing to put off resolving the problem. We bought a new Jeep Compass with 2 miles on it and have not had car for two of the 4 weeks we owned it. Even the dealer agrees that the car should be bought back.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

So Chrysler Jeep back in 2007, to sell more vehicles, started offering an unlimited power train warranty, for the life of your vehicle while you owned it, which sounds great. IF THEY TOLD YOU THAT YOU NEEDED TO HAVE AN INSPECTION OR IT WOULD BE VOIDED. Come to find out that apparently itis stated in the documents, you put away after purchase and never at till you need service. Oh we notified you. So they claim that it was to expire. Check your warranty papers. This is bad business. Chrysler has found a way to back out of its commitment again. My vehicle was in for service in Dec 2013, my five years would of been 3 months later. Someone at dealer should of mention. Now that I need the warranty it has been VOID. Thank you.

Since I purchase my 2010 Jeep Liberty, I have complained from day one about the seat in the driver side making noise and everyone kept telling me it was all in my head. It was fine. They indicated there was no noise. The noise is worse and I went to a new service department and they indicated there is a piece that is missing in the seat belt. Since it is not there, the item is not covered. Really!!! Did you ever think that maybe it wasnt there from day one?? Of course if the piece was there, it is cover but since the piece is missing they will not cover. Nice job, Chrysler.

I purchased 2013 Jeep Patriot Latitude in January of 2013. Since the car was purchased, I have had nothing but problems. The first issue was that the windshield wipers kept turning on by themselves. I took the car back to the dealerships service department only to be told that a star case was made. No resolution. The second issue that occurred was where the car completely stalled out at 10 MPH which nearly caused a terrible accident that could have injured myself and my 9 year old daughter. I had to turn the car off, wait and then turn it back on. The car stalled again. After 20 minutes of waiting, the car began to drive as normal. I took the car back to the dealership AGAIN. The service manager kept my Jeep for the entire day (keep in mind that they do not even issue rentals) and called to tell me that ANOTHER STAR CASE was made.After my third visit for the stalling issue and for the windshield wipers, the dealership finally decided to change the wipers relay switch which seemed to stop the problem. After 5 visits for the stalling issue, there still has not been any resolution. I have contacted Jeep over three times, via phone and by the email on the site and still have yet to be contacted from the representative in one business day. I am furious that I cannot get any type of satisfactory service. I will NEVER purchase another Chrysler product. I have began exploring other options for a new vehicle which is sad being that I am a single father who just needs reliable transportation to provide for his daughter. Oh by the way, today is 5/15/15, I had to take my Jeep into the service dealership at 10:15AM EST for yet another diagnostic check.

I have a 2011 Jeep Liberty Limited. I change oil and everything as required. I noticed it having a little tick in 2015 and took it dealership but it wouldn’t do it on the test drive. Then again in 2016 and they said it was AC kicking in. Well it was a sign of a major problem. It wanted stalled out on me after an hour and in cold weather and then at 140k miles and cold weather engine would not go over 30 mph. Had coil and sensors and plugs change out still didn’t want to get good mileage of take off. Then it started smoking and it was a gasket at 150500 miles. As good as I am with this engine it cost $4000 to put new gasket and catalytic converter on it. Never buy a Jeep again! The engine still wants to die on me but too upside down to trade it in now.

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.

I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.

I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.

I have waited 3 years for a dash pad to be replaced under warranty part was ordered then after 3 years manufacture canceled order still not completed. I have lost value. I cannot use my defrosters. Dash is pulling on air bag. Now vents are being pulled out. When I call customer service I get the run around. 1 Star too much for this review.

Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.

Do Not Buy a Jeep! I purchased a 2014 Jeep patriot about three months ago. There is a problem with the brakes. When you apply the brakes they squeal. The dealership told me that Jeep changed the composition of the brake pads to a less expensive material. This stuff makes terrible noise. It wakes up the neighborhood when I go to work in the morning. You cant take this Jeep to any place to go hunting. You can pull into or out of a parking lot without people noticing the poor quality of the vehicle. Most people believe that I am not maintaining the car. It has less than 10,000 miles on it. I took it in once and complained. They changed out one set of pads. Now the other side is making noise. Driving this vehicle is very embarrassing. I dont want the Jeep anymore. The old expression was that is a hulk of junk, now my expression is that is a hulk of jeep junk. Buy a Ford.

I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, were always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.

I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I dont believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.

In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 for the dealership to replace it. In 2013, one month after my warranty on the compressor, it went out again. I took it back to the dealership who replaced the dryer, but the mechanic said I needed another compressor. They said this time it would cost another $1300. The compressor lasted the rest of the summer, but this year it has stopped functioning again. I cannot afford to replace the compressor each year! I am now driving my Jeep Liberty without air conditioning. I feel the company and dealership has taking advantage of me because I am a woman and my lack of mechanical knowledge.

Jeep Grand Cherokee 2001 - I have been waiting for several years to be contacted by Chrysler regarding the potential problem with the rear gas tank exposure, as the gas tank blows up when you are rear ended by another vehicle. Many deaths have occurred and we are still waiting for the safety issue to be resolved! Please let us know any status of the rear end gas tank issue. Many thanks.

My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.

My wife was coming to pick me up. She got in the 2012 Jeep (Wrangler) and started it up, then put in reverse and then the jeep took like full speed and the parking brake was on. It went over the hill and slammed into the neighbor’s garage and the thing is my jeep had less than 2,000 miles and we only had it in a month.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.

I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldnt even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldnt be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak. I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?

Larry H Miller dealership has resolved the issue to my satisfaction. They stepped up and repaired the broken trans dipstick tube with no charge to me. However, Chrysler Llc would not assist with the repair.

I got a 2018 Jeep Wrangler that is trailer rated. I paid $42,000 for it for the fact that I like to go off road. On New Years Eve my wife was coming home in a downpour on the highway when the jeep just stop running. She pulled over to get out of the way. She tried starting it a couple of times and nothing. I went and picked her up 150 miles away and had it towed to my house. I called the dealer and had to wait 14 days before they could look at it.Two days later I got a call that water got into the motor and it would be $12,000 for a new one. I asked what about my 7 year 100 mile warrant they said it is not covered. I called Chrysler and they said no good. I looked up what trail rated stood for and it said that the jeep could go in water up to 19 to 30 inches. When I said that to them they said that does not mean rain. So to fix my jeep I had to go through my insurance. I will never buy a Chrysler again and have told my friends not to use that dealer or buy a Chrysler. P.s. I work in a company where there 46,000 employees and I posted this on their website.

I bought my first 2014 Jeep Overland and within 3 years my Jeep would just die while driving. Took the vehicle in and they could never figure out what was wrong. I drove it for a couple more months and the same thing would happen that I eventually was so scared to drive my vehicle, more so with my grandkids in the car that I decided to trade it in for another Jeep. I really like the look and feel of the Jeep that I just thought I had a lemon and would buy a new one. So I buy a brand new 2017 Jeep Summit. Has 2000 miles on it and now this one starts to shift gears when it is coasting or coming to a complete stop. I now have been told I need a new transmission in my Jeep. Just so frustrating and really sad that I now have gone through 2 brand new vehicles with Jeep! My dealer has been very reasonable with helping me. I know it is not their fault but what is happening to the Jeep. Wish I would have learned the first time!!

Third Jeep Ive owned: 2 Wranglers and this Liberty. Liberty has too many issues, too many repair problems: heater/air conditioner, leather seats ripped, front shocks, door locks, radiator. Like Jeeps, but wouldnt recommend the Liberty.

My Jeep Compass is a nice small SUV. Good on gas but dont recommend driving it on turnpike in bad weather. I took my car on the turnpike Thanksgiving day. The wind was bad that day. I was scared and nervous. The wind had my car swirling. I need me a bigger suv.

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just cant believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they wont stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

Cannot drive in rain, are it stalls, & lights inside & out act up, problems with brakes, inside seat parts broke, speed sensors blow abs system!! Problems front ball joints, cvc boots. This have been going for 3 years!!! SICK OF IT!!

I have a 2008 Jeep had 53,000 miles problems after problems after problems - front ABS brakes, speed sensors crank sensor, CV boots front problems, inside parts!!! The dealer they have, helped in any way they can!! My advice do not buy a Jeep Patriot!!! To me its a safe jeep!! BEWARE!!!

I bought my jeep in August 2014. I first had problems with it September 26, 2014 with the transmission. The dealer fixed the issue and said things were fine. On November 8th, the lights came on and it wouldnt drive. Had to have it towed again. I stated I did not want this car. The dealership stated they talked to Chrysler and they would not do anything. On December 29, 2014, I was driving the engine and another light came on and the car hardly moved and would not go into reverse. The car is at the dealership and I am waiting to hear if Chrysler will now admit it is a lemon. The car appears to have problems every 2,000 to 2,500 each time. I am extremely disappointed and upset with Chrysler. I owned a Jeep Compass from 2011 to 2014 and had no problems.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

A number of times, the transmission felt as if a clutch was slipping. This happened first thing in the morning a number of times. The dealer changed something he called the valve. A week later - the same thing happened while climbing Mt. Washington, NH. I had to do a dangerous U-turn and had no engine braking all the way down. After an hour, the problem cleared. The dealer actually told me that there is no engine braking on this car... Chrysler said that if the dealer doesnt find the problem then they will give me the car back. Basically - they are calling me a liar. KEEP AWAY FROM CHRYSLER!!!

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

Bought new 2014 Jeep Patriot. This vehicle was operated according to break in options in Jeep manual. The check engine light came on at 800 mi. Jeep was taken to dealer and light turned off. Mechanic stated that there was a BULLETIN? I left with the Jeep. Again at approx. 1500 mi. check engine light came on. Jeep was taken to dealer and light was turned off. The explanation was they had no idea what was causing the problem. A Chrysler REP he said? was at the dealer and told me the engineers were working on the problem? I told them I bought the new car for peace of mind not for worse problems than I had. The REP told me to drive it and dont worry. I am 66 YOA, have had heart surgery and need a vehicle that wont strand me or cause me undue stress. I decided to purchase a different 2014 Patriot. I asked the Jeep customer service for help and was blown off after several contacts. I was told that We fix problems, not help people buy new cars. The personnel at Jeep lied to me several times and played games with my complaint. I was referred to three different case mgrs. All I asked was for help with Tax and registration fees that I had paid twice in less than a month. I intend to somehow find a contact for someone in management. These people are on a pedestal and are hard to contact. This attempt at peace of mind has cost me thousands. I need HELP.

I own a 2007 Jeep Commander Limited 2WD, 5.7 Liter Hemi. The vehicle will lose power at unexpected times and this has happened on multiple occasions and at various speeds. The vehicle will lose power and buck forward as if it has been rear ended by another vehicle, but the engine will resume without having to be restarted by the ignition. However, during the hesitation, you can not accelerate, all power is lost. The vehicle is still under warranty and I have experienced this problem from 42,000 miles to 79,000 miles which is the current mileage. It seems to happen every 3 months, putting mine and my familys life at risk. The dealership stated they can not fix the problem since the check engine light is not on, it doesnt throw a code, and they can not get the problem to duplicate on their test drive. There needs to be a safety recall on this dangerous situation before someone is hurt or killed!! I have contacted Consumer Affairs by email and encourage other Commander owners to do the same if you are experiencing this problem. www.consumeraffairs.com

On May 19 I was told I need a transfer case which would be covered under warranty. It is now August 2 and I am being told it will still take another week. I can barely drive the car. Ive been told repeatedly that it would be in on a certain date, only to have the date slip week by week. I now understand why they refused to give me a tracking # the last time I called. Each time they pass me to a different case manager. I am convinced that Chrysler just doesnt want to do warranty service.

I have a 2006 Jeep Liberty and about a year and a half ago my window came crashing down suddenly. After taking it to the dealer I found out that the motor was broken and the window regulator was cracked which I was told holds the window in place. Just last month the same window I had replaced came crashing down again. I had the regulator replaced again. Now today the other rear window has come crashing down. I have filed a complaint on the safety of the windows and I believe a recall should be made. These parts are $300 each and every time they need to be replaced. I believe everyone who is having the same issue should be making a claim.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

I bought my first jeep February 2014, since had one recall. Been to the dealership for same issues several times. And driving off the dealership, same problem is there. The vehicle changes from auxiliary, to the xm radio, to regular FM radio. The car also while is parked and gears are changed, it makes a sound. Right now, Im sitting at the dealership where services are given. Spoke to the person dealing with my case, explained my concerns, told her needed a case number, said I needed the manager whom is not in. Im extremely frustrated, freaking out. My job doesnt allow me to take time off for this type of issues. To make matters worse, I been having this issue one month in after getting the car and just now manage to have a day off to schedule yet another appointment. A year later!! Someone please help. 50,000 plus down the drain. Im very disappointed. My first jeep.

The trim around the windshield of my Patriot does not lay flat. It looks like it should be tucked into the groove at the tops of the windshield on both sides. It sticks up and causes a whistling sound. I have had the service department look at it and was told that theyre all like that. I have contacted Chrysler Customer Service and also was told that there is nothing they can do because it is not a design flaw because they are all like that. Also the trim along the roof on the passenger side was warped. When they tried to replace it, they discovered that the body under the trim was all jagged so I had to take it to a bodyshop to have that repaired. My salesman admitted that the trim is wrong and offered to glue it down.

I bought my 2016 Jeep Renegade new. I have had it since March of 2016. I am VERY dissatisfied with it and the Jeep experience. I started having problems with it around July of last year and it has literally been in and out of the shop since. I lose gas power while driving, it just does not go. Jeeps reasoning behind no gas is the transmission is trying to find a gear. This is NOT acceptable. A car should go no matter what when you push the gas pedal down. I have had a few close calls because my car chooses when it wants to go. I have also been told turn your traction control off and this should fix the problem. I am not sure why this should fix my problem, my car should go when I push the gas down. I asked why I have to manually put my car in first gear, their response is First gear is for four wheel drive. Well, there is your problem. Thats why it cant find a gear when I am rolling forward, or turning and trying to go. Maybe it needs first gear. This is the WORST car I have EVER driven. I love how the excuses of why it drives so horribly just flow like a river. I should feel safe when I drive my car, and I dont because I dont know when it is going to happen. The problem has happened to my husband and my son.

Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil change. I have 12000 miles. They came and told me my rear brakes where worn down and I needed a brake job for $400. I had it done and got on the phone to Chrysler to file a complaint. The rear brakes should outlast the front by 3 times. The fronts are ok. I see many others with the same problems but on 2010 & 2009 vans. They agreed they should have not worn out and sent me a check for the repair done. They could not assure they would not wear out again in 12000 miles or less. The service manager said a lot of them have the same problem. I think it is a real safety concern. I went to a speed shop and they told me it happens often to Chrysler products as the brake system has a poor design and cannot handle the weight of the 2009 & 2010. He told me next time to replace their rotors with double cross drilled rotors and that solved the problem for others. I think this Jeep is unsafe now because of the bad brake wear down and all they can do is issue a refund instead of solving the real problem. Now I have to worry about brake safety and have a pair of rotors waiting for the next time they wear out in less than 12000 miles. I hope others with the same problem will report it to Chrysler so they can make changes and resolve the problem that many are having with premature brake and rotor wear.

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATOR made of combined plastic and aluminum components. I had my faulty radiator replaced 5 times since I bought it due to horrible leaking! This design flaw of PLASTIC components, COMBINED with the leaking the radiator ALWAYS RESULTS to ENGINE DAMAGE DUE TO 1) valve gasket busted, 2) coolant mixing into the ignition chamber or within the cylinders, 3) Valve seat problems... ALL causing CYLINDER MISFIRES. The downside... is VERY, VERY expensive as in the thousands of dollars! Radiators hose are also troublesome. There are many issues with Jeeps product and 3.7L engine design, that many in the World wide web consider it a JUNK (SCIENCE). Wondering, they have discontinued the LIBERTY design?What I have observed is the MIXED plastic components also found in its interiors, electronic issues, fan clutch issues, power steering noise issue including rack & pinions, hoses and belts and become easily TOO rotten, I have been upkeep with maintenance: Synthetic engine oil, transmission fluid exchange, Coolant exchange, Rear diff exchange, Air filters, BELTs and tensioner, etc. BUT still it boils down to the Radiator plus minus ENGINE cooling components. FEEL the HEAAATTTTT! LESSON Ive learned. STAY AWAY from a JEEP PRODUCT!

I purchase this 2009 Jeep a year and half ago. I have had nothing but problems with it. I had to replace the brakes when the dealer claims they were just replaced and cant forget the rotors, struts in the front, alternator. I went to Virginia on vacation and 50 miles outside of Richmond, I had no power in the Jeep. The Jeep was still running but when you push on the gas, nothing happens. We stood on the side of the road for an hour to let the Jeep cool down and the Jeep started up with no problem. I was going to the Cape and the Jeep stalled again. No lights came on. When we turn on the A/C, the Jeep stopped moving and we had no power at all. I took the Jeep back to Harr Ford and they claim that they couldnt find anything wrong and there wasnt anything wrong with the Jeep. I ask them,then, Why does this Jeep keep losing power? No one had an answer.To Be Continued... going to another garage.

I have a 2006 jeep commander and I have a recall for the ignition. When I called the toll free number to find out how long is going to take to fix the problem because I have a baby on the way and I dont want to drive my unsafe car with a newborn, I was met with rude woman named Jillian with the ID number **. When asked what the time frame for the wait time would be for my car, she basically told me that she had a no information about it and said that I would have to wait for a letter and then refused to give me the contact information to anyone above her. I told her in a few months I would be having a baby, her response was dont drive your car. Chrysler has some great people answering the phone calls

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeeps ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.

Would not stand behind warranty. The drivers side mirror broke when it would not fold as designed. Dealership would not replace. Cost me $487. Called FCA line and all they do is back the dealer so whats the point? Also Jay the caseworker was unprofessional and hung up on me.

I purchased my 2008 Jeep Liberty in 9/2011 - 18,000 miles. I have had consistent problems with the sky slider roof, which is now being held on by duck tape. It will not close at all. Sounds like Im in a tunnel driving. The noise is deafening. Its came off track before and I got it back on track, but now it wont close or open or nothing so using duck tape is my last resort. I cant afford the ridiculous price of getting it fixed. Tempted to glue it shut. This is very annoying and not my first time as a jeep owner but it will be my last. Someone needs to do something. This could cause major damage to anyone driving behind me as it has come close to flying off. I cant get it to close at all and now I have water damage beyond repair to my interior. So much for jeeps.

2004 Grand Jeep Limited Edition, left signal is iffy. Suddenly it with no problem, found my left brake light blown. Replaced it. Signal worked for an hour. Days later working. Found my right brake light out. It was not blown. Whats going on with this?

Repair Issues - An improper or inferior repairProblem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back. In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Freds Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.

Fuel blow back is well documented on the internet with Jeep and Chrysler models. Recalls have been initiated on some models, namely 2007-2009 Wrangler but the problem has not resulted in mass recalls. This is clearly a huge safety and liability issue for Jeep which could easily result in bodily injury, death or large loss of property as result of what is clearly a manufacturing defect. The check valve for the fuel system unlike other cars is not located in the fuel filler tube, it is in the tank itself. The cost to diagnose the problem was $146.50 and the cost to repair (replacing the entire fuel tank) is $1370.81 for a total out of pocket expense of $1517.31.The car is a single owner purchased new with only 28k miles. Fuel tanks are meant to last the lifetime of a vehicle where no collision or other mishap has occurred. There is nothing a consumer can do to mitigate, meaning no means of servicing or maintenance should be necessary. Waiting on a certain number of specific complaints or a class action lawsuit to address a problem is unacceptable. DO NOT BUY A JEEP OR CHRYSLER PRODUCT.

Fun to drive, looks great but this model has issues with the front end parts and the subframe. Have a 2008 Patriot with only 60k miles that has had almost every front end part replaced, if I did not have an extended warranty I would not have been able to afford all the repairs. I always thought Jeeps were good vehicles, but I will never buy another one.

I love my little Jeep Liberty. I live in an area where there is a lot of snow in winter and the hills are very steep. It is such a trooper, making it up and down those roads!

The Jeep Patriot is by far one of the best vehicles we have owned. It gets great gas mileage and does awesome in snow. This past Christmas my family went to visit family in Jamestown NY and ran into blizzard like conditions and if it wasnt for the 4 wheel drive I dont know what we would have done. The Patriot had no problems getting us through the snow storm. We like the 4 wheel drive. It gets up and goes with no problems. Theres plenty of room for the family and groceries. We like all the other features as well. But we find it hard to look both ways when theres a passenger or youre by yourself and its hard to see down the road cause of the door frame. Other than that we dont have any complaints. My family loves the Patriot and was sad to hear that they are stop making them.