Started with bald tires (VERY BALD, bands showing) at 7K miles. Going through tires every 7K miles. Engine light issues - they blamed the diesel version of the vehicle. Was in the shop for over a month on and off for that issue. Now the car has 25K miles and both brakes needed replacing, front & back. Trunk lid issues, driving alone and light comes on. Light wont go out and lid wont close. What a disappointment.

BMW has made a nasty turn for the worse. I am a loyal customer over a decade and have purchased 6 BMWs for me and my family to enjoy over the years. I am on my 6th BMW which happened to be a CERTIFIED PRE-OWNED BMW. The last 5 were purchased New and after the CPO experience being described to me by a sales associate, I determined to purchase a CPO BMW instead of new.What a mistake! The car was visually perfect and mechanically appeared fine on the test drive before purchase, but there were a plethora of engine and transmission issues the week after purchase. With less than 30,000 miles, I had no idea what I was getting into with this plagued car, not to mention all the interior cracks and creaking and the deferred maintenance that no one paid any attention to on the vehicle.I asked BMW North America for compensation for my time spent, almost 20 hours of driving, waiting, telephone calls, troubleshooting, exchanging rental cars, paying for rental cars, etc. and after 3 weeks they called me back stating that they will not honor any compensation. Disgusting. This will be my last BMW, and I will be sure to share this experience with my circle of car enthusiasts.

BMW M6 - Seems the SMG trans. has had many problems from 2006 onward. But BMW not fixing the problems and its $5000 for pump and labor. Its crazy. No after-market warranty will cover it. Or BMW fix it. Very sad. :(

This car just fell apart. Its a 2008 BMW 750Li. The transmission went bad, the electronics went out and the worst part was the door would just open and not close when moving. I complained and they said they would recall but I have not heard anything about fixing the cars. A rep sends me an email for almost a year now many more saying that BMW in Germany is working on it. I had to get rid of the car because it was unsafe. I dont want the car fixed. I want compensation for my anxiety. Who protects consumers... who fights for the rights of the consumer. These cars should never have been allowed on the road. They have been numerous complaints about the safety and mechanical design quality of this car from a certain time frame. The complaints seem to disappear from the web after a period of time.

Hi my name is Kizy **. I am a newlywed and also have a baby on the way. My problem is I bought a BMW 2011 X6 that was under warranty when I purchased it for my wife in 2013. it had a 3 year warranty or 50,000 miles on the car. My problem started on August 18 2014 when the car overheated. I took it to the BMW store in Rochester, Michigan. I was told that the coolant to the turbo needed to be replaced which was fine and I picked up my car two weeks later. On September 2, 2014, I picked up my vehicle and drove it to Costco but as I was leaving Costco, I noticed that my car left a puddle of antifreeze underneath my car, so I ended up having my car towed to the dealer again. They then said they found two leaks in the car and the tank was leaking. They said they repaired the cap. My car was in the shop for over two weeks then I had to have it towed again and it stayed there for another five days!A couple days later, my low coolant light came on so I called the dealer and spoke with the service rep, **. He told me it could be a bubble in the system from when they flushed it out. They handed me a quart of coolant and told me to put it in my car and if the light goes back on, to give them a call because they were busy. So I added a quart of coolant and then a couple days later, my light went back on and because it was a Friday they could not get me in that day so they gave me two more quarts to add to my car. I did not think anything of it so I did as he instructed and added 1 quart more so light would turn off.I went to the movies with my wife and her eyes started itching and we both started to feel sick and nauseous. I was getting upset that my pregnant wife and my future baby were in danger for inhaling coolant! The next day, I called BMW North America and spoke to a lady named Betsy. She advised me to take my car back to the dealer that day and I did. I explained to BMW North America my concerns and how important it is for me to make sure my pregnant wife is safe and healthy!! I explained to everyone at the dealership all my concerns regarding my car and my familys health.On October 24, 2014, I brought my vehicle in for service because of the coolant scent in my vehicle and my car had been burning a quart of oil almost every week. BMW Rochester found that the coolant/antifreeze return lines to the turbo were leaking into the engine and the car was returned to me on November 03, 2014. On November 05, 2014, my wife and I were out and she noticed the scent and told me they did not fix my vehicle because she could still smell it and her eyes were burning again. Her senses and her smell were stronger than mine because she was pregnant. So I called BMW North America and the dealership to explain to them whats going on. I brought my car back into the dealership for this same issue now being the fifth time and I had service reps **, and the head mechanical get into my car so they could smell the coolant I have been trying to get them to fix and also told them how my car had been losing its oil. On November 06, 2014, I brought my car back into the dealership and the head service rep, **, told me coolant was coming in because the bottom pan wasnt treated properly and he was going to make sure that his top serviceman was going to treat it this time. At this time, I was angry and I felt that BMW wasnt taking my case seriously and using my pregnant wife and I as test dummies. They would fix the one problem but not all of them and if it didnt work, they would keep telling me to come back in. I just dont feel like the dealership or BMW cared about our health or safety and they used us as test dummies.On December 12, my reduced power came on and my low coolant came on. I called BMW of Rochester. They told me not to bring my vehicle back into the dealership and refused services and told me to go to Erhard of BMW at 4065 Maple Road Bloomfield Hills to fix my problem. I was really upset that I had to drive an hour and some time to go to the dealer to have my problem fixed! The service guy ** at Erhard told me on December 19, 2014, that there was a coolant leak again coming in my Vehicle from the bottom of my turbo line and the computer needed to be reprogrammed. He also said I needed the spark plugs and intake replaced. I still havent gotten my car back. My biggest concerns are my familys health and safety. Im also concerned of the internal damage and the value of my vehicle depreciating. Im at a loss for words with BMW and the dealership and dont understand why I kept getting the runaround and still do not have my vehicle correctly repaired! The distress this has caused my wife and I has been unnecessary!

I own a 2007 BMW (American spec) 328 XI with only 67,719 miles on it. On November 10, 2014 while in Ramstein I discovered that the reverse gear wasnt working. I went to the BMW dealership in K-Town to have it looked at before I traveled back home, three hours away, since I didnt have an appointment they had me wait 3 hours to be seen. The gentleman who I finally spoke to, he actually walk me out to my car and check it out for himself, told me that I was good to drive home and that there was nothing that they could do for me. I would have to make an appointment. On November 11, 2014 while driving home with my three children on the Autobahn coming from Ramstien my car lost speed and I was not able to accelerate. I was able to pull over to the side of the road without causing an accident. When I put the car into drive it just stood idle as if it was in neutral. None of the gears worked. I had the car towed and the tow company who took it to their mechanic who they told me that it was probably the transmission. On November 12, 2014 I called BMW of North America and was told that they couldnt help me since I was in Europe.I search and searched for the BMW Europe number, finally found it, called on November 13, 2014 and got the run around. I call BMW Europe again on November 14, 2014 and got the run around again. I called BMW of North America back on November 17 asking for assistance, a middle man to assist me since there was a language barrier and I wasnt getting any help from the BMW Europe customer service number. I was told that no one could assist me since I wasnt in America. They were unable to call Europe on my behalf.Since I live in Velburg (3 hours away from Ramstien) I called ADAC and had the car towed to Hormanns (09492906321) in Parsburg (15 mins away from my house). It took ADAC a week to deliver my car to Hormanns. Once they received the car Marcus took a look at car and called the BMW dealer in Neumartk for advice. They told him that the rings in the transmission had broke and I would need to buy a new transmission. They also told him that there was recall a few years ago for the transmission rings to be replace. I have only own the car since July 2014. I do have all the service records from the previous owner and all the work and service is up to date and all had been done by a certified BMW dealership. My question to BMW is if there was recall why wasnt the rings changed out when the previous owners took the car in for service?On November 21, 2014 I called the BMW Europe number (089125016000) again and I asked for a good will to assist with getting my transmission replaced. I spoke to Christina ** who assured me that someone from the good will dept would call me back within a few days. On November 26, 2014 I called the BMW Europe number again since no one had called me. I spoke to Jasmine ** and she assured me that someone would call me back within two days. She also gave me a different number to the good will dept to call back just in case. On November 28, 2014 I called BMW Europe good will (089125016030) back and spoke to Mandy ** and she told me that it was still in review and someone would call me back by Wednesday, 3 December. On December 1, 2014 I called and no review had been done and I was told that I should wait until Wednesday for a call back. I called on December 2, 2014 and was told again that the review wasnt done and someone will get back with me. After I hung up with BMW Europe I called BMW North America and explained to the customer service rep what was going on and she transferred me to the BMW military sales dept.I have explained to everyone that I have spoken to that I am currently using a rental car, to take my children to school and go to work. The rental car is costing me more than my car note. I am in desperate need of getting my car repaired.I bought the car because of BMWs high quality standards. I was even going to trade it in before we PCSd for a X5, however, this whole situation has been nothing but a nightmare.On the afternoon of Friday 5 November 2014, three weeks of trying to contact BMW, Mr. ** from customer service finally returned my phone call. He informed me that in October of 2013 the drive box next to the transmission had been replace by BMW and that, that might be what is causing the problem and I should try to get the car towed to Praller BMW in Regensburg (about 45-60 mins away from where the car is currently at). I was so relieved to hear that. He said that they need to check the car out. I asked him was BMW going to have it towed? I had paid for towing already and I am currently paying for. Rental car, which I can not afford. I expressed to him the mechanic at Hormanns told me, that it was the transmission and that the rings in the transmission had broke and to my understanding that there was a recall on it a few years ago. He asked me for the mechanics number and that he would call me back. After about 30 minutes of waiting on a call back I called the mechanic and the receptionist told me that the BMW rep called and they they was going to have the car picked up.I called BMW back from the number of caller ID and Mr ** whole tone of voice had changed. He informed me that BMW would not pay for the towing and that it would cost me 250 euro and the new transmission would cost me 5000 euro. My heart dropped. I asked him Will BMW give me a good will to help with the cost and he told me No! The mileage is low, very low. However, the car is 7 years old and BMW only gives good will to cars up to 5 years old. I ask him to please ask his supervisor to reconsider and he told me that he has already discussed this with him and theres nothing that can be done.I asked him if I could speak to the supervisor and he told me no. I asked if I could speak to the supervisors supervisor and he told me no. I told him that I didnt understand why I was being told no considering all the services had been done on the car had been done At BMW and there is record of it. I understand the car is seven years old, however, I bought it because of the low mileage and BMWs rep for quality cars. I bought it for the driving experience. However, I am experiencing the sitting experience . I told him that if I was in the states that Im sure BMW of North America would assist me and he told me Youre in Europe, not America. You can go back to America. I told him that I was offended and I have never been treated with such disrespect. I am going to let all the soldiers and families know how I was treated. He said ok and hung up.I immediately email BMW of North America for assistance and they told me there was nothing that they can do since BMW of Europe was assisting me. I emailed them back and told them that they was not going to help me. I also informed them that I was going to seek legal advise and write a few articles in military paper to make the military community aware of what I went through. They emailed me back and told me thank for informing them of what I was going to do and do not contact them or BMW of Europe again. I am so heart broken. There are so many complaints online about people who have the same complaints about the transmission. A few of them was offered a good will through BMW of North America. I even expressed trading the car in for an X5. However, I never want to deal BMW again. Its obvious they dont care about their customers let alone US Army Soldiers!!!

I bought a BMW 530e 2019. Car drives fine. However, mileage is suppose to be 68MPGe. I get 48 MPG, and thats with using the battery to the fullest, driving only Econ Mode, and keeping most of my trips less than 16 miles. Ive received 2 recalls on the car already... Also, called local dealerships (Norwood, MA) for a scheduled oil change and to handle the recalls. I cant get into to the dealership till about 3 weeks later with a loaner. If I had a cheaper: Toyota, Honda, Nissan, that definitely is not the case. Those dealers can accommodate in a few days. Ive found you dont get better service or technology with a BMW, you get a brand name only with nothing behind it. Never buying another BMW. Had a Mercedes before, their service was much better.

I recently bought a used 2011 BMW X6 with 42K miles. The vehicle was owned by a friend of mine and she was the original owner. The X6 was serviced by BMW dealer and at recommended intervals. After two weeks, the car wont start and had it towed to an independent shop. The diagnosed was the VVT motor and DME unit (Digital Motor Electronic) were bad and total replacement for parts and labor comes to $4,700. The mechanic informed me that he has seen this issue many times and normally happens at 90-100K miles and not 42K miles. The mechanic said I should call BMW of North America to see if they would reimburse the cost. BMW refused stating the car no longer under warranty. IMO, BMW products are crapped and expensive to repair and I will never buy their cars and let people know not to buy their cars since they dont stand behind their products. Their cars are overpriced and a piece of junk.

BMW North America did not want to fix the well known problems for BMW 328. The mechanic at the local BMW dealer said that the radio unit needs to be replaced. The car had a CPO and was within the CPO time frame and under 100,000 miles.

The X1 is like a slightly elevated station wagon. I am small so I like its size. I bought this car used (could never afford a new one) and it appeared to be in good shape... 2015 - only 60K. It had been well kept. It also had all the bells and whistles (paid for by the first owner): heated seats, heated steering wheel, xLine, GPS, backup camera... Pretty loaded AND new tires. I love it. Zippy enough... Good MPG 34 hwy 24 in town. I have owned a number of BMWs and this is a true BMW. Others I have owned have worn the title, BMW with more flash and style. However, this car is fine for me.

I bought a brand new BMW 530i in 2004. Since I am an independent consultant in the software industry and often work at home, I dont drive that much so until yesterday, it has only about 80,000 miles on it. I was driving on a bridge in San Francisco Bay Area in a slow traffic yesterday, both transmission and engine burned down suddenly (with regular maintenance). The car has been giving me troubles from the first week after I bought it. Whenever I drove in slow traffic, the on board computer will show a warning to tell me Transmission Fault. I have to pull over to turn the engine off and turn it back on again; otherwise, I cant drive it.My BMW - I was told the three letters can be translated into Dont Touch Me into Chinese - finally dead yesterday. I paid $400 to tow it to a BMW (dont touch me!) dealership near where I live, and just got a call from them and told me the total cost to repair is more than $16,000. I am filling a form online to donate the BMW junk to a charity now. In my will, I will ask my son not to buy Dont touch me in his life, and ask him to tell his son not to do so neither.

BMW North Scottsdale took action to correct this situation. I can honor and respect a company that does the right thing and they have changed my mind about how I feel not only about BMW but about Penske Automotive Group. Thank you guys I appreciate what you have done not only for my car but for my family.

Several months ago BMW sent me a letter to bring my car in to be service for a recalls and/or updates. They returned my car stating they would contact me later to finish the job after a part they needed came in. A few months later they called me to bring my car back in. A week later, I received a call from a service department person saying they broke the engine coil off my car and will have to take the whole engine out now. Im nervous because my car was driving fine before I got the letter and the call to bring my car back in to BMW. The guy who kept communicating with me said hes going on vacation for a week but someone else he named would be taking care of things. No one contacted me about my car. When he returned from vacation he called. He said he was back and they are waiting on a part and when it come in they will pull my engine out.I asked, Will it driving like it was when I bought it in? He replied, It should be better. Im knowing, nothing was wrong with my car. I didnt even know why or what needed updating. He said the mechanic is going on vacation now for a week. A week later he called saying, Im just calling to keep you informed and we have another car engine on the table right now and as soon as we finish with it, were going to put yours on it. My husband is in from Florida and hes asking me how do a car going in for updates end up having the engine pulled out of it? He following up saying, Once they pull your engine it will never drive the same again. Another friend whom is a Director at a college stated they would have to give me a warranty stating if anything happens to my engine they will fix it no matter what the problem is or give me a new car. Im more scared and upset.The following week the service person call me again on Friday saying, Well we finally got your car in and getting ready to work on it and you should have it back by Tuesday or Wednesday. So far they have had my car a month so I drove to BMW when they were closed on that Sunday and across the street from them sit my car with a small plate hanging off the front of it by a wire and parked crooked. Now, Im upset and all trust of the one keeping me informed is all out the window. I called and left him a message about me seeing my car on the other lot. He called back saying they are working on it now and it should be ready by the end of the day. I said to him, Im concerned about my car sitting for weeks and whether it will run right. He told me they ensure whatever parts they put on it for two years. I didnt feel that was good enough.I got a call from him later saying, Your car is ready but in all honesty I just dont feel right giving you back your car without the mechanic driving it for the whole weekend and hes getting ready to put some miles on your car. I said, Well have him drive it on the highway to make sure its driving ok and he said he will. Maybe the mechanic is driving it out of town for the 4th of July.My car is a fully loaded pearl color 750Li xDrive Super Sport Twin Turbo Engine, which I made a payment on in June as it sat on BMW lot due to their mistake. They tried to put me in a 3-Series. I wouldnt take it so they put me in a 5-Series with Sam Swope courtesy vehicle in big bold letters across the back window and had me return it because they sold it, they said. I had it for over three weeks. They put me in a black 5-Series afterwards that is more up to date and I still have it. Basically, BMW has had my car for about 6 weeks and the mechanic still have it at his house right now somewhere.

On August 24, 2014 I purchased a used 2009 BMW 335i with 58,213 miles. Unfortunately, from the time I drove vehicle off parking lot, it has been nothing but a money pit. I will start out with when I had to return the car to dealership shortly after purchase because the sunroof did not work properly. The problem was fixed, however it was just the beginning because more problems ensued and it seems like there is no end in sight. Not long after, check engine light is always on, I think it is the oil, even though it is about three months that I have car. I take car to get oil changed only to find out that it needs new shocks. I paid handsomely for new shocks in hopes that I am good with car. However, when I collected the vehicle and started using it again, a problem still existed. Three weeks later, I take it back to mechanic and they do a diagnostics test and determine that its the engine! The engine cylinders are misfiring. I havent had this car for 6 months and there is a major problem. My warranty was up but I was led to believe with the 82 point inspection that I had a good car, I mean its a BMW. Engine problems are big deals which is why I had to contact the dealership. The person who sold the car to me, took car to get checked out with the dealerships BMW service. The diagnosis I was given was that I needed to be using high quality gas and dont go below a quarter of a tank before refilling. I was then sent on my way. I was patient but two months pass and check engine light still lighting up. My car is shaking and I now know I have a LEMON of an expensive car. I actually took car to the San Antonio BMW dealership because I wanted to know if they had seen the car and I was told that dealership never brought the car in to check for misfires. So I contacted dealership again and thankfully, management agreed have the engine cylinder misfires fixed. After that repair they were done with me. I really felt that all problems were resolved and now I must maintain and keep up with repairs that would happen as more mileage was put on the car. I had forgotten that I actually had a lemon of a car. My nightmare was really about to begin. In August, it will be three years since the purchase of this 2009 BMW which currently has approximately 97,200 miles. Here is the rundown on repairs since purchase, however I may have left some out: Water pump, New tires (the warranty dealership sold me was bogus), Coolant, Serpentine belt, Air conditioning, Brakes, Oil pan gasket, Valve cover gasket, Oil hoses, Engine drive belt and tensioner, Spark plugs, Direct engine coils, Upper and lower pulleys.As of today, the car is in the shop because it turns out that the reason the power steering belt keeps breaking (second time it was replaced was in April 2017 so this is third time to replace) is because there is a crack in a mounting bracket of the power steering pump. Mind you, I had taken the car to the BMW dealership for a diagnostics test on June 27 June 30, 2017 because the car had been running in limp mode since May which is dangerous especially driving during rush hours to and from work. Our mechanics diagnosis suggested it could be an indicator that the high pressure fuel pump needs to be replaced and mechanic did not want to work on it in the event that it was the high pressure fuel pump which is under warranty and only the BMW dealership is able to replace. The car was at dealership for three days for diagnostics only to find out that it was not the high pressure fuel pump but the low pressure fuel pump sensor. Upon reflection, I learn that not all issues with car can be determined with diagnostics otherwise that power steering bracket crack would have been revealed since I was having to replace the belt for the third time. The costs for repairs are power steering problem is approximately $1100 and fuel sensor approximately $500, I hope. Fuel sensor pump is scheduled to be fixed this Thursday with the dealership but now I will probably have to rescheduled since I just had to pay $1305 for the spark plugs, coils and valve cover gasket. Total costs thus far, are well over $11,000 and rising after this repair be worked on now. No worries I have receipts. I have been so frustrated and overwhelmed with these car problems that no one should have to deal with in this short period of time for a presumably well-made top of the line car. I have been inconvenienced because of the many times of being carless and have taken time off from work to get car repaired because mechanics do not work weekends and as a teacher I have to schedule based on my teaching schedule. I contacted BMW North America because I wanted to know if these problems are typical and if I had any recourse to consider. They take no responsibility for a lemon of a car and advised that I contact the dealership who sold me the car because they had no records on the maintenance of the car. I also informed the lienholder because the cost of repairs and still owning on the car just doesnt make any sense to hold on to a lemon of a car. I HIGHLY RECOMMEND THAT NO ONE BUY A BMW! I understand maintenance and replacing parts but geez this car started falling apart at 60,000 miles. Now the only recourse I have is to trade in car while I am upside down and buy something safer and less expensive because I cant afford more repairs. Amazing how these top of the line car manufacturers take no accountability for such poorly manufactured cars. I was suckered by the name brand and thinking it made it a better vehicle. Live and learn.

I purchased a 2006 BMW 750li new from Reaves Motorcars of Tampa. I noticed the paint starting falling this year. I took it to the dealer who stated he felt there was a defect in the paint/clear coat. He called BMW to come look at the problem. On the once a month visit from the regional manager, Bill **, I was called by the dealer to drop the car off for his review. When I came to pick the car up the service tech informed me that it was not warranted. I was also informed that he never even looked at the car. I then spoke to the general manager, Kelly **, who gave me the 800 number for BMW customer relations. I called them and explained the problem and they scheduled another time for the same rep, Bill **, to actually look at the problem. I went to the dealer to meet the rep to discuss the problem; he no-showed and let me sit at dealership waiting on him. I called the 800 number and I expressed my frustration about the unprofessional behavior of the rep. When I got home I received a blocked caller ID call from the rep who asked to come look at the problem but never apologized for his no-show. He showed up at my home with an obvious attitude, looked at the car and said it was not warranted. I was very disappointed. I then took the car to a different dealer, Bert **, to get a repair done unrelated to the paint. When completed I asked for a price to have the paint repaired. I received a call from the service tech who stated they thought I should have the BMW rep look at the paint as they felt there was a defect. I asked who the rep was and the answer was Bill **, the same rep from the other dealer. I explained his past evaluation and asked for a price anyway. I called the 800 number again and shared my concern and they said there would be no further action in spite of my request for a different set of eyes. I feel BMW has poor representation and does not want to fix their defect. I would not recommend a BMW. I will get the car repainted and submit a claim in court.

My fiances 2006 Cooper S with 71,000 miles and with all scheduled maintenance done as scheduled has thrown a connecting rod destroying the engine. I had requested some assistance from Mini USA and was denied only because it is a little bit out of warranty. After listening to an interview on Whiteroof radio, its obvious there are known problems with the engines from a few years ago that have been fixed but that does us absolutely no good. The dealer where we took it cant even give a good reason (oil level was fine) why this would happen. It is still there after 3 weeks waiting to see if they can get us more than the $4,500 that was originally offered to us. There is no way we can or will pay the $9,000 they quoted to put in a rebuilt engine. Needless to say, we are very upset since until recently we had 3 minis in the family. Why would such a large company choose to not at least to partially assist such a loyal customer. All this after we spent over $2,500 just a few months ago to fix suspension problems. She wanted the BMW Countryman next but well see how this plays out and we may never buy any BMW or Mini products ever again as well as telling everyone that will listen.

I have owned my 1995 BMW 740i since I graduated High school and received it as a graduation gift. The car now has 145,000 miles on it and is still running. BUT along the way it has developed bad valves and valve guides, the transmission has started to shift hard sometimes and I believe it has developed a rod knock. Yes the car is exceptionally comfortable and all the electronics still work, and is very fun to drive for a 2.2 ton luxury sedan, but a $65,000 car should not have these kinds of issues at 145,000 miles. These cars are very complicated and do have problems as a result, but they should not be having MAJOR mechanical problems 3/4 of the way through their life. I also realize that if youre going to drop that kind of money on a car you should be able to afford the repairs, and luckily I can, but I shouldnt have to!! I just want a luxury car that isnt in the shop every week, my Mercedes was a COMPLETE piece of junk (and it was new) and my 3 year old Audis tanny went out at 56,000 miles. So its sad to say but honestly my BMW has been my most reliable, and thats not saying much.

I own an 08 760Li that was purchased in 11/08. Its less than 4 years old and would still be under warranty if the car had 5k miles less. The logic 7 amp quit and BMW failed to offer any assistance for the replacement. When you look on the internet, you will find a multitude of complaints about this amp failing. The car was 134,600 dollars new and Im in shock that BMW doesnt stand behind their product.

I will never buy a BMW again. Overpriced and the quality is not present anywhere. Difficult to upkeep and customer service is nearly nonexistent at dealership AND corporate level. I bought a 320i and was so excited to run around with the BMW logo - until realized the logo was ALL I was getting. The car is subpar to my old Geo Metro from the 90s I had as a kid. NOT EXAGGERATING. As the first owner and the car is ONLY A YEAR OLD, it shouldnt have all the problems its been having. I had to buy new tires (yes, that quickly) because they come with run flats which go bald quickly. To boot, I couldnt have my usual family friend replace them because I needed some special BMW tire bolt remover to get them off. Took forever to get this bolt remover because it didnt come with the car and I ended up missing a weekend trip because I felt unsafe driving on bald tires.Engine stalls sometimes when first starting car in the a.m., door lock mechanism has broken a few times, and most of all: The car terrifies me on curvy roads on the freeway (cant have full control of the steering wheel during high speed curves on the freeway). I am terrified Im going to die in this car - Ive gone back to the dealer multiple times to tell them the steering wheel sticks on high speed turns and they only tell me they cant find the problem - because they arent looking for it!!! They just want my money and care less about fixing this car under the warranty. And I cant afford to get another car while saddled with this one or ruin my credit by dumping it because Im trying to buy a house. So I just avoid going far in this car or rent vehicles when I need to drive long distance. Ridiculous.But wait! Theres more! Every time I go make a payment online, the website is down or Im being asked to authenticate my same device I always use. Beyond annoying. I have to call customer service to pay, which is always a 20 min wait because their site never works. So EVERYONE is calling in and I go thru that EVERY MONTH just to pay my hard earned money for a car Im scared to drive! It has been a complete nightmare owning this car and BMW doesnt care. I have told my family if I die on any curvy roads to have the steering issue looked into and sue the daylights out of them. DO NOT BUY A BMW!

I leased a 2014 BMW X5 at the end of December 2013. On this vehicle I have had the oil indicator light come on 5 times. Every time the light came on I brought it to the dealership. A service tech would come out, look at the light, open the hood, add oil and then reset the computer in the car and tell me that I am all set to go. The car now has 20,000 miles and on April 19th the oil indicator light came on and an error message displayed on the screen that read drivetrain malfunction. I immediately contacted my dealership as the car had a horrible shake to it and the message indicated to drive the vehicle at low speeds. I brought it in for service on April 21st which was Monday. The dealership contacted me Tuesday telling me that my engine was damaged beyond repair and it was my fault because I had not taken the car in at 10,000 miles. He then told me that the cars computer would have pinged the dealership and then I would have received a phone call to schedule a service. I told him that a call never happened and he searched on his computer and to his surprise the car indeed never pinged them and he agreed I never received the call yet I was setup for that service. He then said the car however pinged them on April 19th for a service but never prior to that validating what I had been telling him the entire time. He said I should have had an indicator light come on and the car should have pinged but he could not find a record of it. I told him that every time the indicator light came on, I brought it in and his service techs came out and took care of it and sent me on my way. I then asked him when I brought it in when the lights came on why did his service techs not know that car needed to stay for service and he replied to me that they were not trained for that, that they were only trained for top offs. I have done everything that I was supposed to do. I always brought the car in when the lights came on yet apparently the dealership doesnt train their service techs to fully understand what the vehicle needs. Now I am left with almost a $1300 monthly payment on a vehicle that has no motor and a dealership that doesnt want to take responsibility.

My car battery suddenly died on my new 335i 2011. They wanted $195.00 to diagnose the battery and $435.00 (totaling $630.00 for parts, not including labor). What use is a warranty if you have to pay as much to repair it if it was out of warranty? It took them 2 days to diagnose it, and they wanted to keep my car over the weekend. Its not rocket science to replace a dead battery. Its literally a 5 minute job. Im disappointed at the amount of my time that they have wasted. The battery only charges to 10.6 volts (dead cell, faulty product). I have completely lost faith in BMW. I have had transmission problems since 5,000 miles (2nd gear synchro 6MT) that the dealer has failed to replace under warranty. When I purchased the car, it came with 2 bad rims.Heres my current BMW Warranty experience: Did the custom-ordered car come with bad rims? Blame customer. Is the car transmission failing at 5,000 Miles? Blame customer. Does the car battery have dead cells? Blame customer. There is poor communication with customers and lack of communication.

I keep getting a warning sign on my BMW 1 Series, which reads Drive train, continue to drive slowly. This has been happening at regular intervals and I have been taking it to the dealership called Club Motors Randburg, in which case they have not been able to fix it. The query is now at the hands of BMW SA and I am not getting any joy as I am disgruntled and pained by the way I have been treated by BMW. I have now requested for the dealership I bought the car from to take their car back and organize me another deal. The dealership is telling me that they can only trade in the car and I will have a shortfall of R100,000, which is extremely unfair from BMW as I got this problematic car in April 2012. Ever since I bought the car, it has been problems after problems. I regret the day I decided to buy a BMW ever in my life. That was the worst decision I have ever taken in my life. I have had the worst experience in my life. If this is the way BMW treats its customers, then they do not deserve the status they claim to give to their client - which is sheer driving pleasure. I am deeply disgusted and I feel ridiculed by BMW. While all I wanted was to have a great German machine, instead I found myself the biggest lifetime liability. My wish is for BMW to deliver the promise they give to the customers, which is a world class product and great customer experience. I would like BMW to contact me urgently as I am faced with a problem. The dealership is now forcing me to bring back the loan car that they have lent me as they feel that I must take my scrap car and it is not their problem, but mine.

BMW is the worst brand vehicle. Always needing repairs. Have spent over $100,000 in vehicles repairs. Don’t recommend anyone to purchase BMW. BMW X5 especially Mechanical, Transmission, and Engine issues.

I took my car in to Momentum BMW for one thing (running out of gas due to defective fuel sensor) and my car died on me the day I picked it up from service. I took it back and they said they fixed the problem which was caused by an oil pan leak. Picked the car up again and drove to work for it to die on me again. I had it towed back in to the service center and they came back with a report of sludge in the engine. I was told I needed a new engine that would cost up to $10K. Even though my car wasnt doing this before Momentum BMW repaired it, I tried to comply. I supplied receipt from outside service and they rejected it because they didnt like the receipt format. Im not sure that they even submitted other receipts of service done at BMW. When asked what was submitted, I was told they couldnt release that information. Ive been given the runaround. Ive been a loaner car for 2 months. Ive been treated like a liar and devalued as a customer.

To begin, I have wanted a BMW for years but always talked myself out of one. But several months ago I traded my reliable Chevrolet in and got a BMW (2011 328i) that was a year older. I had the car for 1 week and had a problem. It was making a very loud whining sound. Turned the car off and it didnt make the noise again and no codes came up when they checked it in the shop. Following six months later, the sound is back, this time I recorded it before shutting the car off. Again, sound was gone when I restarted the car. Happened again two days later. Got it into the shop by calling every person in management whose name I could get a hold of at the dealership - it wasnt easy getting the car in! Two weeks later I get the car back - they replaced a head gasket seal (?). The car did not have the same get up and go and the steering now felt very heavy and/or stiff. I go back and they say my car is fine. I had just gotten use to the electric steering and power of the 2015 loaner I was driving. Another two weeks go by and I was telling myself that BMW was full of BS and I needed to get the car back in there for them to make it right, but I am busy and hadnt even been able to make the phone call. A few days after my thoughts of getting the car back in, a salesman text me and says the GM says hes giving cars away today, come down and they will get me that 2015. I replied and told them to be real and they had a lot of nerve contacting me considering my car still wasnt right. They immediately called me and the GM asked me to give them one more chance and he would make it my best car buying experience ever. Okay, so I end up with a 2015, 20 miles on it. Lacks the amenities of seat warmers, sun roof, satellite radio, and GPS, all of which I have always had in my cars but I figured no $ out of pocket, payment I can afford and brand new reliable car - for a single mom/student/employed woman that was a pretty sweet deal. Now, at 3,000 miles my car is giving me problems and I need to get it in the shop before I get stranded somewhere. When its cold, I can barely make it out of the driveway in the morning or hot afternoon. The best way I can describe it is it feels like its flooding out and not going anywhere - kind of like trying to run a lawn mower or motorcycle with the choke on. On top of that, the motor sounds like a cheap old jalopy vehicle. I wanted BMW because I thought they were a quality vehicle, sure to be reliable - I should have done my research. I loved that you could get in a BMW that had 85000 miles on it and they didnt have a single rattle and I loved the smoothness and comfort of the drive. I now have to admit, this was one of the stupidity decisions I have ever made! :( I need to.figure out a way to go back to the reliability of Chevrolet or Ford!

This company is being run straight into the ground. They will lie to you and in our opinion are crooks. So sad to see what was once a great car company turn into what it has become today. I would have to say that I agree with all the other reviews regarding this horrific company. Please take our advice and buy a different type of car that will give you the respect and service that should come with a car that prides itself on Customer Service.

I bought 2003 BMW X5 with 82,200 miles from a dealer in the U.S. in September 2011. That was my first time of owning a BMW. Actually, I was excited for buying such a prestigious car. Just after one month of owning the car, I have spent close to $2,000 in repairs related to the front suspension. A service advisor at the dealer, where I sent my car, told me that the engine had to be repaired because it was leaking and that would cost about $3,000. The steering wheel has to be repaired as well. I experienced jerking when the car was changing from the third gear just recently, and I took it to the same BMW dealer. They say that the transmission is bad and it has to be replaced. That will cost between $6,500 and $7,000. I cant just comprehend what is going on. I thought BMW was a durable and prestigious car but I am losing hope and confidence in the car. What can I do now? I am getting frustrated. Please help.

Bought a pre certified 2012 X5 BMW with 32,700 miles. At about 35,000 miles noted a jerky acceleration while in the 3,000-4,000 rpm range in standard or sport mode. Took to dealer and they could not get a code to fix or diagnose. Was given vehicle back to continue driving while they looked for help from a district service lead tech. During the time to wait for reply it became more violent in moderate acceleration. There are no sounds associated with this issue, just not a smooth acceleration. Once throttle is no longer calling for medium to hard response the jerking stops and all is normal. Note rpm and shifting are all normal during this jerking. Vehicle was scheduled to go back to address jerking when engine went into safe mode one week before follow up. It was diagnosed at 42,300 miles electric water pump failed. They replaced water pump (under warranty). As to the jerking issue tech was told to remove drive shaft to validate either drive shaft issue or transfer case issue. Once shaft was removed jerking stopped. I did not have any prior vibration so they determined it to be the transfer case. They replaced it with new one (under warranty) and it immediately stopped jerking during medium to hard acceleration. My concern is that with this low mileage and reading several BMW owners with similar issues that this is a major flaw that needs addressing beyond the standard warranty. I was lucky in that mine was diagnosed before the 50,000 mile original warranty expired. I have owned 3 prior BMWs from 2002-2008. I put high mileage on them at 250,000 miles plus so I know them well as to what wears out and when. None prior have had these issues so early in mileage. BMW dealer was excellent in taking care of me (Gault BMW). My concern is going forward into the 100,000 plus range with these parts already failing. BMW you have some issues to address!

BMW was overpaid on a car loan and the financial service department continues to give me the run-around insisting the check is in the mail when I call. There would be penalties for me if I was late! What makes it OK for them to do this?

I currently have a 2008 BMW 335i 4-door sedan, and all of a sudden I am experiencing problems with my car. I currently have 58,000 miles on the car, and 2 months ago, took my car in for routine maintenance, and for an oil change. I was told there was a few recalls on my car, which the most important was, replacing the high pressure fuel pump. I havent experienced problems with the fuel pump, however, I was told by my service adviser, this needed to be taken care of. Needless to say, during that time, I received a class action lawsuit letter in the mail, to be a part of, which was Nyugen vs. BMW in Northern California, and put two and two together that BMW was addressing this issue to take care of the problem. Shortly after my high pressure fuel pump was replaced, I started noticing some leaking in my driveway, and automatically knew it was due to transmission fluid, and read all the issues this series was experiencing with leaking. I spoke to my service adviser at BMW of San Diego, and he said sometimes with the change of the fuel pump, there can be residual leaking caused from oil, and when I stated I thought it was transmission fluid, he said to keep a lookout and call him with any other severe leaking. A few weeks later, during the Christmas holiday weekend, I didnt drive my car for 4 days, and when I pulled out, it seemed that all my transmission fluid had leaked out. The puddle was huge. I immediately called my service adviser to schedule an appointment, and when I went in, my questions were very direct as to this model, on experiencing this issue, and he was very vague with his answers, but did recommend I trade this vehicle in, because repair costs are very expensive for this car outside of warranty. I felt like he wanted to tell me more, but wanted to protect himself and the company. So ultimately, I had the transmission oil pan sealed, which all in all was a $600 out of pocket fee. This was last week, on 1/4/2012.Today, 1/9/2012, 5 days after being serviced, on my way to work, I only drove 4 miles and my car overheated, causing the car to lose power and to be stranded on the side of the road. It started up fine. After waiting a few minutes, I drove about two miles before it happened again, and of course, shut the car off for fear it would blow a gasket, and called a tow truck to tow me back home. Im mortified of the thought of more expenses due to this car. This Thursday, Im most likely going to go back to BMW of San Diego, and find out I owe more money for another issue, this car is known for experiencing. Even though I havent given BMW of San Diego the chance to remedy this situation, I lost all faith in this car, and even afraid to drive out of town due to the fear that more issues will arise, and they definitely need to address this matter. A little more history is, I initially purchased a 2007 BMW 335i in Sacramento CA,and only had it one month, before the turbo blew out and the issues Ive been reading about the fuel pump happened. I turned in the car three times, and BMW took the lemon back, and refinanced me for a newer 2008 model to remedy the situation. Now, Im potentially dealing with the same problem all over again, and it petrifies me. Please help!

I am writing in regards to a failure by BMW to honor their warranty for my Super Ultra Low Emissions Vehicle (SULEV). I first purchased my 2003 BMW 325is (SULEV) with approximately 116,000 miles on the vehicle. As with any used car, I was sure to do my research before committing to buy. I was aware it contained a M56 engine rather than a M54, as well as the fact it utilized a considerably expensive stainless-steel fuel tank opposed to the plastic one found in a regular e46 in accordance to its emission minimization. I also noticed that stated clearly in the Service & Warranty booklet, the car was still under a specific California Emissions Warranty which, If any emission related part on your vehicle is defective, the part will be repaired or replaced by BMW NA. This is your emission control system defects warranty... for 15 years or 150,000 miles whichever occurs first. Considering that emissions related parts would be covered for another 34,000 miles, the car ran like brand new, and it was a beautifully spotless silver e46. For $6,500, I could not resist nor did I have anything to fear. How ignorant I was. The car performed flawlessly with no problems until it reached about 125,000 miles when suddenly, out of the blue, the car would not start. I had my trusted mechanic inspect the car and he informed me that the problem was a failed fuel pump, which could not be replaced without replacing the entire fuel tank, reason being that they are in actuality attached as a single part.Recalling that this is under the specific emissions warranty, I had the car diagnosed at my local dealer, Life Quality BMW located in Bay Ridge, Brooklyn. It was confirmed that the problem was in fact a fuel pump failure, and that the entire fuel tank would require replacement. I was quoted approximately $11,500 including parts, labor, and taxes. I informed the sales associate that I am not liable for such a repair, and that this particular part is under a 150,000/15-year warranty. He chuckled to himself and stated no such warranty exists. He had never heard of such a claim, and even went as far as consulting his manager, Nick **, to be completely certain. I informed him I would return with valid proof, as well as have BMW USA contact the dealership directly. With a grin he replied, Good luck. I hope you find the answers youre looking for. I phoned BMW USA where a customer relations representative confirmed my car was in fact under warranty, and that he would contact the manager of the dealership. I then returned to the dealership, Service & Warranty booklet in hand, and requested to speak to the service manager, Robert **. At first, he printed out the quote for repairs and ensured me that my car was not under warranty. After showing him page 38 of the 325is service and warranty booklet available publicly on BMW USAs own website, he seemed to suddenly experience a magical awakening and did not continue to insist that the warranty was construed by my imagination. Instead, after consulting the manager, Mr. **, he claimed the dealership has no problem performing the service under warranty as long as they have direct written consent from BMW USA. Although someone had contacted the dealership previously, Mr. ** denied that this ever happened. I stepped outside and contacted BMW USA on the spot, and had a representative contact the dealership. The representative informed me that he did get in contact with Nick **, who stated he would have research done to make sure the car was actually under warranty, where then they would contact me directly. I received a phone call two days later informing me the car is not under warranty and I will be charged $50 a day for storage fees if I do not pay for the service.I have now been somewhat blackmailed. My car has now been at this dealership for approximately 2 weeks, and I have contacted BMW USA as well as the dealership that both persist to regard one another as a higher power capable of making the decision on my car. When I attempted to contact BMW USA, they now informed me that my case is under investigation. I have run out of patience and am extremely frustrated with the disorganized, dilettante service I have experienced. This dishonesty is the exact reason laws such as the Magnuson-Moss Warranty Act of 1975 are in existence and the exact reason I have decided to put this matter in the hands of the Supreme Court. I have taken steps to initiate legal action against both BMW USA as well as my local dealer, Nick **. I do not feel I should be punished for driving an environmentally friendly vehicle.

4 weeks ago, on 5/8/12, I brought my car in for service. The check engine light came on. It was in for 3 days to replace fuel injection system. I got it out and 4 days later the check engine light came back on. I brought my car back to the dealer on 5/15/12 and it has been in there ever since until this day. It is still in there and today is 6/1/12. I am getting the run-around. They have been trying different things to fix the problem and still have not fixed it. They wouldnt even provide me with a loaner. I have been paying out of pocket for a rental car going on 3 weeks now and they won’t even reimburse me for that when they test drive my car, put mileage on my car and burn up my gas. I strongly feel this car is a lemon.Instead of them saying its a lemon, they want to spend countless hours and weeks trying to fix a car they dont know how to fix for 3 weeks now. I am so angry. I dont know what else to do. They are not helping me to my satisfaction at all. All they keep telling me is they are working on it. Its been almost 3 weeks now. Enough is enough now. They keep taking apart my car and putting it back together to the point that I dont want the car because I dont think I’ll be or feel safe in it. My car is in Union Park BMW in Wilmington, DE 19806. BMW needs to buy this car back so I can move on with my life. It does not take this long to fix any car - not 3 weeks!

Recently purchased a 2016 BMW 228i. The vehicle was equipped with Driver Assistance Package that included Park Distance Control. A safety feature that warns the driver when approaching objects with sensors located both front and rear of the vehicle. A very useful feature to avoiding hitting objects and causing damage to the vehicle so I thought. The rear sensors are automatically activated ANYTIME when placing the vehicle in reverse and backing up. The front sensors are automatically activated when placing the car in REVERSE when first starting the PARKED vehicle BUT do not activate if placed in DRIVE. What good does having the front sensors on when going backwards and not on when going forward?Also, the front sensors automatically turn off after the car is in motion. You must manually activate the front sensors by pushing the button located near the gear shift lever. I did not know this. By forgetting to do this will not warn you of distance of an object in front of you to avoid an accident. In layman terms you forgot to turn on the front sensors beforehand causing you to hit an object and damaging the vehicle. In my case, I would have avoided hitting the curb causing damage underneath the front spoiler because I failed to activate the front sensors that I had no knowledge of at the time. BMW has a representative called a BMW Genius who teaches the new owner every aspects of the vehicle and the functionality of the vehicle. This would have been very useful had I been educated but unfortunately I was not.I contacted BMW customer service as well as the BMW Genius to advise them of the operation of the Park Distance Control and had the front sensors been activated I would have avoided causing an estimated repair bill of $600 to $700 dollars. What good is it if its not on? Should have I known that I was going to hit the curb and to activate the front sensors? Why do I not have to activate the rear sensors? The BMW representative is going to file a Formal Complaint on my behalf and thanked me for informing them of the situation and told me to have a pleasant day.

I bought a x5 2009 with 36.000 miles. Because I never had good reviews about BMW cars and my wife want this car so much, I bought a extended warranty for $5000. Now the car is 51000 miles and it is leaking oil from the valve cover and is leaking oil from the main seal and needs motor mount. The car is service at BMW. The technician said he was going to have to lower the engine and transmission in order to change the main seal. Also, he said BMW that doesnt leak oil is not a BMW (sarcastic). $2000 job, thanks God I bought the extended warranty. My last car was a 2002 Acura mdx, drove 9 years, put 187,000 miles, never leak any oil and the only money I spent in that car was a tune up I did when the car was around 120.000 miles. My next car will be a Lexus gx460, the real ultimate drive machine!! Bmw is good for the rich people, they lease for 2 years then return and get another one. Bmw cars after 2 years of use, it start to fall apart.

My BMW is an X3. It is by far the best car I have had since my last X3. I needed to drive a Cadillac and ACURA to really appreciate the BMW. It drives smoothly and with power. It has great gadgets and a wonderful sound system. After five months, it appears to be getting between 24 & 25 MPG. The seat are really comfortable and there is pretty of room in the back. I looked at a Cadillac XT4 but my golf clubs wouldn’t fit - they do in the X3. The blue paint is beautiful. I really enjoy this car and feel very safe when I drive it.

Ordered a custom built leased 328i Luxury Line. After a few months of ownership, I noticed that the wood trim on the right rear door had a crack in it. Although it was minor, it could be felt and didnt want BMW to charge me when I turn in my lease. Went to South Motors BMW to tell them about the problem. The first service guy was an idiot who said that I should have bring up the problem earlier and that it was too late. Upset with this, I emailed BMW of NA included VIN, name, photos, and description.Within a week, I got a call from my the person who sold me that car saying that he was so sorry and to bring in the car for another look. I went back and was met by my salesman and service manager. He took photos and ordered the new part which they installed a week later. Apart from the first idiot service guy. I want to thank both BMW of NA, my salesman and the service manager for resolving this problem in a quick and responsible matter. On my 4th BMW and very satisfied. Car has been flawless since.

My 2006 330xi has been a great car. My warranty expired after four years. During the four years of covered issues including replacement of tires twice (very loud run flats) and replacement of chrome around the windows that oxidized, I was still a happy owner. I noticed that the rubber strip that meets my windshield and the top of my car was flaking off of the car. I called my dealer, BMW Devon Hill. First, I was insulted on the telephone when the service technician asked me if my car was outdoors. Then, I brought the car in and he looked at the problem and showed it to the manager, and when I returned, I was told that I was out of warranty. He was kind enough to give me an 800 number to call. Why he didnt go any further to help me is the first complaint I have.I spoke to a very nice girl over a period of 10 days who also told me that I was out of warranty and basically told me to have a nice day. I wrote a letter to BMW. Someone called. That was a miracle. He asked me a few questions, called back, and had the same final decision. My complaint is the rubber probably cost about $5, if that and the labor might be 10 to 15 minutes. This automobile, ultimate driving machine cost me $42,000, and once I went out of warranty, it was, Goodbye. Youre out of warranty. I couldnt be more disappointed. I would never buy another BMW for something as small as this problem. I was insulted and basically dismissed by everyone. I think this is terrible public relations, customer service, call it whatever you want.

I bought a 2008 528xi from Virginia. Drove 8 hours back to New York no problem. The next day drove the car, low coolant lights appear. I drove to the dealer; they bleed the car and put coolant in the system. Day 3 check engine light appears on the dash not on the computer screen. I brought it back to dealer to hear I need a new water pump and thermostat (-1465) later. Day 4 I received back the car drove around, while in idle the engine malfunction screens comes up and smoke... Smh! I brought the car back to dealer they say it’s an air bubble locked in. So they bleed the car and did a software update. Ok, I drove the car for the low coolant signal to come back on! I call they say top it off with tapped water. I said okay calmly. Went to class came back coolant all over the street!!! Smh Whats Next???

I am not fully sure why BMW thinks they can get away with having faulty engines in over 500K cars for a seven year period but theyre doing it. Now they want me to pay $4600 to fix something they knew was broken? That is utterly ridiculous. How is it that these major car companies can have recall after recall and not be reprimanded or mandated by law to sit a few months or years? Or even have quarterly inspections regarding the quality theyre producing... I was almost killed in a car accident by a semi-truck when my engine stalled on the highway from 70 to 30 mph in under 2 seconds. All I can recall is hearing the screeching of the truck as it fishtailed behind me, not to rear end me. However, I must pay for it? Wow. As a veteran who served over 20+ years, that is a difficult pill to swallow. Whats even worse is how BMW treats you after that.

The Front Seat Occupant Protection Mat icon on my 2007 BMW 328XI has been displayed on my dash instrumentation for over a year. I looked up the recalls on this vehicle on www.safecars.org and it indicated that the model was recalled. The summary at the website stated, In the event of a crash the front passenger airbag could be deactivated increasing risk of personal injury.I called BMW Customer Relations to inquire about the recall and the representative informed me that my vehicle VIN number was not part of the recall. He informed me that my vehicle was not in that production run, although it was produced the same year. Therefore my vehicle did not meet the requirements for the recall. I understand that numerous BMW owners have made a similar complaint about their vehicle and recalls are usually initiated in this manner. Regardless of the production time that my vehicle was made, my vehicle has the same defect as the other vehicles and should be replaced by BMW.

535xi 2008 problems even though it has been service by BMW - Had full tune up and within months, oil leak problems - 4500 to fix them. 8 months later turbos go out. Another 8 months trans not working. All this happened right after warranty. How can turbo and trans go out with less than 115,000 and I do not drive my car hard and have maintain all service. Very disappointed.

I have a 2009 BMW 535i with odometer reading at 17,000 miles (28,000 km). As result of defective battery terminal cables, it led to ongoing discharge of battery. Autohaus Graser, Pressath, Germany states now I must buy a new battery, which is nonfunctional due to being inappropriately discharged by the defective battery terminal cables (recent recall). Also, the electric water pump became defective as a result of electrical problems secondary to the defective battery cables and has to be replaced. I requested reimbursement for new battery and water pump as result of faulty battery terminal cables which led to electrical problems. I am overseas in Germany with my American Spec BMW, which was purchased new in Germany in October 2008, Pentagon Car Sales.

I purchased a CPO BMW because I wanted to feel safe and secure that the vehicle was well maintained. The cherry on top was that I would be getting free maintenance for 3 years. Then I found out the restrictions along with the free maintenance which includes only one oil change a year. I live in an area where there is no BMW dealership. So after two years, I took my vehicle in to a local place so that I could get oil changes after 6 months. I thought it would be a good test to see how good the place was too since I would be taking it in to the dealership the next time. The service place reset the indicator lights on my BMW so that I wouldnt get the incessant notification - I thought was nice of them to do that. My mistake. I took my vehicle in after 50,000 miles to get it serviced and BMW said they couldnt perform most of the major 45,000 and 50,000 mile maintenance because the service light wasnt on. I tried to escalate by calling Customer Relations, but they pushed it back to the Dealership and the area managers. The area managers said since I hadnt been in to a dealership for over a year, it showed that I didnt have any brand loyalty.Keep in mind the closest BMW dealership to me is about 45 minutes away - so not a quick drop off. Also, keep in mind I went the past two years and realized they would only perform maintenance on my vehicle once a year anyway - anything earlier and I wasnt qualified for any service. Seriously? How much does it cost to change spark plugs on my car anyway?!?! Theyve certainly lost a customer in me. I was going to have other service completed ($800+) but after this treatment, Ill take my chances and go to a local place instead.Ill give them credit that they did perform some of the other warranty covered items (like replacing gaskets, etc.), but it makes me angry and frustrated that they wont perform the regularly scheduled maintenance items due to me not having brand loyalty, especially when Ive always gone to BMW except for one time. And something as minor as not changing spark plugs has decidedly made me never to buy BMW again. I love the way the cars drive, but the joy of driving it doesnt compensate for the poor treatment I get as a customer. I should have listened to everyone else who said BMW doesnt care about their customers.

I own a BMW X3 in the Philippines that is 5 years old, has been owned by me from new, always serviced by BMW and has 30k km on the clock. Recently the warning lights went on and it made a loud engine noise. BMW checked it over and told me that the transfer case needed replacement and that it would cost 200,000 pesos (USD 4,500). I checked on the internet about the transfer case and discovered that this was a common fault, that actually related to a plastic gear in the actuator. It seemed that the plastic gear problem was so common that a replacement was made and sold on Amazon.com. I bought the plastic gear for USD 50 and replaced the obviously worn gear in the actuator, perfect solution, no further problem. I tried to contact BMW in Munich because it seemed that BMW Philippines were being less than customer oriented. I assumed that BMW would be upset at such a bizarre situation. I was continuously referred back to Singapore, the regional headquarters, who constantly referred me back to Autozentrum, the Philippine agent. I finally got a letter from BMW in Singapore who told me it was their policy to only replace units, not parts in units. I tried to explain that this seemed to be disingenuous as the actuator gear was clearly a poor design and that charging USD 4,500 when a USD 50 part was obviously the solution, was penalizing a good customer and seemed to be short sighted. They sent me a curt note saying their policy was clear. My only advice is to buy a Hyundai, Honda, Subaru, Jeep, anything, but never a BMW.

I am the original owner of 530 2006 BMW. The fuel pump went out before the car was 2 years old and a couple months later, the other fuel pump went out. The dealer repaired it because the car was still under warranty and had less approximately 17,000 miles. After repairs, I began to have severe gas vapors inside of the car. The vapor was so strong you could see the car vapors seeping from the car while standing on the outside of the car. I took the car to be repaired 3 times for the same problem. The fourth time, I had to contact the corporate office to have a specialist look at the problem. The last repair was a little better, but I can still smell the gas as of this date. Now my car is 6 years old and still has less than 50,000 miles on it. The thermostat light came on saying that the car is hot, not to drive any further. So, I took it to be checked. I was told that the engine thermostat needed to be replaced and would cost $650.00, so I asked them to hold up on repair because I wanted to check with other mechanics for 2nd opinion. I called the specialist to get a quote thermostat repair. Both mechanics from other shops told me to tell BMW service department to make sure that my problem was not the water pump before changing the thermostat. I called BMW back to ask them to make sure that my problem was being caused by the water pump. The repairman insisted that my problem was not a water pump. He said he was absolutely sure that my car needed a new thermostat. After his confirmation of the problem, I gave permission to replace the thermostat. About 1/2 week later, the thermostat light is on again, worse than before because its now red instead of yellow. I had to bring the car back on Monday, 8/20/12. Guess what they are telling me the problem is? The water pump which is around $1,100.00, not to mention the $650.00 I just paid for a thermostat that was obviously not the problem in the first place. I am raising hell! I hope you readers can hear it in my complaint and excuse the spelling because I cant even think straight right now. I will never buy another BMW! Never, never, never, never! Nice looking car, but you cant drive from here to there on looks. Buyer beware.

I bought 2013 ActiveHybrid 3 from Patrick BMW at 15000 miles. (Certified Car), this car has been in and out of dealership for multiple issues, electrical and body. For some reason they are not able to fix the car. It is quite frustrating that both dealership and BMW North America is not willing to take up the responsibility for manufacturing the faulty vehicle and selling the faulty vehicle. The resolution that the BMW North America offered for a vehicle worth over US $30000 driven only 15000 miles that stayed in dealership (in and out) was only $1000 and thats it. I totally feel cheated and robbed in daylight by Patrick BMW and BMW North America. My suggestion: Do not BUY BMW you feel or ULTIMATE FOOLING MACHINE.

Great car. Been leasing for 30 years BMWs. My 10th BMW. Had many models. Love the 328xi the best. All maintenance included in lease price too. Service top notch.

Ive been dealing with some ass at BMW customer relations from Ohio, goes by the name of Ross **. Hes an arrogant and pretty useless in any sense of the word and hes a team leader. BMW is a garbage company that puts out garbage cars and refuses to stand by the garbage they produce. Ive has a transmission go out and now the engine blew among multiple electrical issues and a battery that needs replacement every 10k miles on a $105k car. Total pos car and pos customer service. Never will buy anything made by this Mickey mouse company ever again.

Bought 2013 BMW X3 for $50K+. If the car works fine, I would not have any complaints. However, it is not the story. This car costs too much to drive. So far, I have replaced fog light bulbs twice broken in driver side every time. The car does not have spare tire. Therefore, you have to use run-flat tires, which is $400+ each. For run-flat tires, there is no warranty at all. I replace all four tires two months ago and two months later, one tire got a crack. Since it does not have warranty, I have to buy another $400+ tire again. BMW tries to save every penny by transferring cost to their customers. It is not a company to consider customers as the first priority. They try to squeeze money from their customers as much as possible. Will never buy BMW cars again and will never do any business with them again. I learn the lesson through a hard way. Hope you would not make same mistakes as I did. It is a really painful experience.

We purchased a CPO X50i from BMW about 14 months ago. Out of the 14 months, the vehicle has spent about 9 months in the dealership getting repaired. We’ve dealt with the typical drivetrain malfunction issues, which seems BMW techs aren’t well trained on how to fix. Each time that the vehicle would be picked up from service, within the day the same or new issue would occur. We even tried going to a different BMW dealership to see if we had better luck and my service advisor advised that I get rid of the car and there wasn’t anything else they can do. I finally contacted BMW North America and opened up a PUMA case. They claim to give me an update every week, yet I never get any updates. Bring the vehicle is t financed through BMW financial, we’ve been stuck having to make payments for a vehicle that isn’t in any operating conditions.In fact, twice the vehicle had heavy smoke and started to heat up, where the smoke was going into the cabin. I was driving with my son, who was scared for his life as we thought the vehicle was about to catch on fire. Being we were driving on the highway, it would be some time till I could pull over to safety. BMW NA asked us for our financials and contract for the vehicle purchase, but nothing has been done. We have officially been consistently in a loaner for over 5 months. I’m sick of it, it’s not fair to us, yet we have to pay the price. We have a 2016 Mercedes S550 and it’s our 3rd one, and no issues. We also had a 2012 BMW 750 and similar issues. I’m giving BMW 2 weeks to make this right.

BMW X1 is absolutely ** car. I am regretting the day I bought BMW -X1 20D from Navnit Motors. It has given me more grief than pleasure, and the guys I bought it from dont even have the basic courtesy to get back to me or call me or reply to my email; attitude stinks, they sell the car and forget about it. Thats the attitude Navnit and its staff has; go to hell. I bought an XI -20d last year, Invoice no ** dated 21-3-12 from Navnit Motors in Narain Pro Audio Lighting Pvt Ld and I have driven less than 3000 km. from 21st April 2012 till 21st March 2013 as the car is still in BMW repair center and I have driven here 6-7 times to my bungalow in Lonavala. I hardly use this car in Mumbai.The front wind shield glass got damaged sometime last year while cleaning the car on the passenger side. I had BMW secure and Navnit replaced the glass and charged me Rs 1500 but I lost no claims bonus plus the headache of traveling from Bhiwandi to Andheri to and fro and wasting my entire day, money and petrol. After that, both the 2 rear windows were not working and I sent the car to Navnit service station and it was stated that the motors need to be changed as they were defective, and the motors were replaced and its working okay now. I dont understand why the motors should break down so easily. This is obviously the case of substandard motors used.Now again the glass has broken on 19th March 2013,while cleaning the car at the same point as last time on passenger side. This is definitely a manufacturing defect. The toughened glass has to take a lot of abuse. Why should it break like this? It cannot even take the load of its own wiper. In discussions spanning almost 2 hours with Prakash **, I came to realize that both the left and right side wipers were different with different curvatures. Prakash stated that maybe a stone or flying object had hit the glass. I physically removed the wiper blade from its attachment and we checked that the lower part fitted on the car was touching the glass, where the crack had started. So we both arrived to the conclusion that the windshield was broken due to the wiper falling on the glass on the passenger side. Further, I let the wiper slip from my hands with its maximum inherent force to touch the glass at least 15 times on the drivers side but nothing happened to the glass. Why should it break the glass not once but twice on the same side and at the same point? A car of this quality is supposed to handle a lot of abuse and XI cannot even take the pressure of its own wiper which is absolutely ridiculous, obviously a drop test with several thousand times drop of the wiper on the windshield which ensures unbreakability by its own wiper is not taken or maybe the curvature of the wiper is such that it breaks the glass or maybe the padding is inadequate but I feel absolutely cheated by buying such a substandard productI am just too scared to even get my car washed or even take it out, for anyone on the street can just accidentally take the wiper up and put it down on the wind shield and the glass breaks again. When I called about the basic charge which was Rs 1500, I was told by Sameera that the charges are Rs 2500 and I would have to pay a couple of thousand more for rubber charges, and when I spoke to Miss ** in Service, I was told that Rs 1500 only need to be paid and not Rs 2500 as my insurance was done in March12 and the charges were hiked from April 2012. I am shocked that anything is quoted just to milk the customer more and there is no fixed policy of Navnit.Further, I had gone to the service station and met the head, Mr. Ravi **, and he was abrupt to the point of rudeness and he was just saying he had a meeting at 12:30 and had to leave and when I told him about the glass breaking twice on the same side and motors failing in almost a brand new car as it is driven less than 3000 km., he just said, It happens, and gave vague reasoning that electronic components like motors can fail without any rhyme or reason. I was zapped by his answer. Now these are high quality geared motors and the test method involves thousands of times to do up and down and 2 motors failing at the same time is not a coincidence and that, too, when we have hardly used the car and in less than a yearFor the record, I would like to state that my son or I personally drive the BMW and we dont let our driver touch the car and even the inside cleaning is done under my sons supervision as we dont hand over the keys to anyone excluding my son and myself. We treat it like a baby. I have been dealing with BMW such as Suchita/Pritesh/Kuber/ ameera,/Ashwini /Prakash (service), Miss **(service)/ Ravi (Service ) but none of them have even bothered to call back or answer my grievance. What precaution has been taken that the glass does not break yet again? I am thoroughly disgusted with the car and specially the attitude of the dealer and its staff. We bought the BMW x1 thinking that we would have a superior quality product but even a Nano costing 1/12 the price we paid would have been better.In my 33 years of driving spanning at least 30-32 different varieties and makes of cars, no glass has broken like this, not even once (wiper touching the glass) or motors damaged within 9 months of use and that too not once but twice, I would take this up on public forum and I am going to put this on all websites of manufacturers of BMWs rivals so that maximum people are aware of this if my concerns are not addressed as it is a clear case of selling me a substandard product and cheating.

I purchased a used 328i from BMW of Columbia in Columbia SC. The first year I took it back for so many reasons. It was unbelievable. Yet it was suppose to be certified pre-owned. I have fibromyalgia and it was very frustrating for me. I lost all confidence in the car. I have depression, anxiety, and the car when bought only had 24,000 miles. The problems I had was not call for with a BMW.

We purchased a pre-owned certified BMW in Fresno, CA in April 2013. Within the first week we had problems with the electrical and our amp went out completely. We were told that it needed to be reset but it continued to fail. We had to take the car in 5 times before they replaced the amp. This was only the beginning of our problems. In the first year of ownership, we had multiply problems with the car including but not limited to: new air conditioning, rear door latch, interior door panel, oil leak. The biggest and most dangerous problem occurred on February 11, 2015. I was driving home on the freeway and I lost all power in the car. We were in the fast lane, going up a hill and suddenly no power! There were no warning lights of any kind, just complete power failure! I was able to pull over on the freeway and call the BMW service department in Fresno. I was told by my service adviser to simply turn off the car and it would reset. Upon my arrival back in Fresno, I took the car in to the BMW dealership for repair. After the car was there for a few days, I was told to pick up the car because the service department found nothing wrong with the transmission. Once again I drove the car and with my family in the car on the freeway, I lost complete power again! I took the car back to the service department and told them the car was unsafe to drive. I was given a loaner car. My car was in the service department for one month! My service adviser called me and said that there was nothing wrong with the car and to come and pick it up! I then called the service manager and customer relations with BMW corporate. I explained I could not drive this car because it was not safe for my family or any other driver on the road! It was then that they did an electronic test and determined that it needed a new transmission. On July 23, 2016, on our way to the central coast, the engine started making a horrible loud noise. I took it in to Coast BMW and they informed me my AC compressor was out, the wishbone was cracked and had to be replaced and they found 2 oil leaks. My car had been burning one quart of oil a month and the Fresno service department told me that was normal for an x5! The service advisor at Coast BMW told me my car was NOT SAFE to drive. We had to leave our car at the coast and rent a car home. These are all problems that should have been discovered by the Fresno service team because the car had been in several times. There is truly no excuse for BMW to put the lives of my family and the lives of others at risk. I trusted that I purchased the ultimate driving machine. These problems should NEVER happen to another family. Please be warned that BMW is willing to risk your life and your families lives to save a buck.

I family had two BMW vehicles and from my personal experience I absolutely do not recommend. There are many parts that fail within the first five years costing thousands. Be very careful, and simply test drive other vehicles before settling. You will regret it once you find yourself in the dealership service department over and over. Corporate customer service will make it even worse. I called a few times for assistance because I felt I have a defective vehicle. They are arrogant, rude, and will not help you. Thanks for reading my review, you are fair warned.

I was informed by the BMW dealership that my certified 2017 BMW X1 needed a motor mount replaced. The car has 30K miles and I had driven 5K in a little over a year that I owned the car. The warranty does not cover the motor mount however, after only 30K miles, the part must be defective. Furthermore, the cost was quoted as close to $1500. BMW customer service, after speaking with the dealer negotiated the cost down to $600+. I told the BMW rep that it was still not acceptable and would he send me the details of his conversation with me to my Email. I wished to pursue the matter. He said that was not possible! I could not appeal the decision and that was final. I rarely have been spoken to in such a manner as if I were an errant school girl. A take it or leave it attitude. Very shocked about how the BMW company is represented. I would characterize the rep as a junkyard dog. There to discourage the customers. I have an appointment to have the part replaced outside the dealership and the cost will be less than $300. I will also be writing a review of the BMW dealership.

Honesty, integrity, service with these people is zero stars. They will lie to you and cheat you. Make you pay for things you did not accept until you actually read the bill then all they do is say “oh that was a mistake” after they try to make you sign the bill. Had a lot of issues with them personally and made my sister cry with her car purchase. Go elsewhere!

Loved this car when I bought it a couple of years back. Maybe I got ripped on the service costs a bit but needed a battery pretty early on which ran me about $250, needed tires and brakes 2 summers ago ($1300), then needed an alternator and valve cover gasket replacement about 2 months ago ($1700). Three days later check engine light is back on, oil dripping under the car and it smells like burnt oil again- take it back to shop (indy not BMW) hoping valve cover gasket failed or was installed improperly and lo and behold they want another $1300 to replace the oil pan gasket. Could be the oil filter gasket but at this point its just too much. Ive had Hondas, Infinitis, Chryslers, Nissans, etc. and have never had this much trouble with a vehicle. Some of it is definitely bad luck but this is the worst vehicle experience Ive ever had. Dont get me wrong, the car is awesome but I cant keep the check engine light off enough to enjoy driving it. Its really not even the money at this point, I just cant keep it out of the shop and its not really reliable anymore. I would be afraid to take it on a long trip which is a shame. Actually looking to trade this in on an Infiniti G37x.

I was driving my 2013 BMW 328xi with family in Toronto in busy traffic on Nov 1, 2014 & suddenly the cars engine stops and all power features stop working. I managed to glide the car to the curve amidst busy traffic switching lanes with my hazard on and barely averting a collision. The dashboard monitor stated something about the start/stop ignition. I attempted to start the car and it would turn briefly but would not start. After several attempts I called BMW roadside assistance. After being left on hold sometime, I was advised a tow truck would arrive at 5:50 pm, it was 4:30 pm. I advised them the car was not safe as the busy road was full of fast moving traffic on Mount Pleasant North of Moore. The individual at the call center claimed he could not do anything. I called my older son to pick up my wife & son with hockey gear and shopping.Exactly at around 5:50 pm a flat bed tow truck arrived with we buy scrap cars inscribed on the truck (not kidding). The tow truck driver attempted to start the car and mentioned he was unable to put the car in neutral. He asked it could damage the car if he pulled it onto the truck. I again called BMW roadside assistance and the individual (now supervisor) asked I sign a waiver to take responsibility for any damage caused by their towing. I refused and the man was argumentative. The Tow truck driver suggested another tow truck with rollers and stated he would not take responsibility without a waiver. Another hour passed before the next tow truck arrived. It was a cold evening in Toronto and I asked BMW roadside assistance if they could shuttle me home after the car was towed. I was told I need to go with the tow truck. Upon arriving at the dealership it was closed and the security mentioned there was nowhere for me to wait. (No news yet from roadside assistance.) By this time I had chatted prior with BMW roadside assistance individuals in Chicago, Toronto, Florida and Winnipeg (they kept transferring me). The Winnipeg girl finally called a taxi while I waited for another hour in the cold (I could have called a taxi or got a ride myself if they had not insisted I stay with the car earlier). I had to pay for the taxi anyhow and was provided a budget of $100 after I asked. The Winnipeg girl stated they may reimburse me and she would email info. (The email arrived two days later with completely different information.) No courtesy car. I must say the roadside assistance (call center) experience was poor. I had to call several times and often they would place me on hold or they just hung up after 20-30 min on hold. They kept sending electronic voice messages asking if things had been taken care, while I was telling them they had not. A couple of women were good but did not have answers and they even gave the wrong information about rental cars claiming none were available in the entire City of Toronto.To end my evening, the taxi driver turned out to be a racist maniac from Beck Taxi. I told him to stop at Yonge and Lawrence, I paid him (he insisted on cash as his machine was in the trunk). I ran over to Starbucks and waited for a ride home back to Bathurst and Eglinton. What a nightmare! The dealer was excellent and they fixed the problem in two business days.However the same new car also had a brake problem a couple of months prior and cost $1,200 for new brakes (the downtown Toronto dealer claimed it was not covered under warranty at 30,000 km). The car had speedometer problem and showed service was overdue (at minus -7000 km), the car had been serviced a couple of months prior. Luckily this one is a leased car, however after driving BMWs for the past 10-12 years I am concerned the new 3 Series appear to have problems. I hope they take note and sort out the problems.

Im a long term BMW customer that took pride and enjoyment in driving BMW products. I have purchased 4 motorcycles and 2 cars. Sadly, I had the misfortune of purchasing a 2009 BMW 1300 GT (vin # **) with 11 pages of recall repairs. I purchased the bike from BMW of Oklahoma in 2010. The bike was a demo. I have found out that the dealer had stalling problems with the bike because in 01/23/2010 (6510 km) the shop worked on testing software. At time of purchase, I was not informed that the bike had a serious problem or that BMW had issued a Recall 09V471000 on the bike - Engine stalling could result in vehicle crash dated 12/04/2009. Remedy: BMW will notify owners and repair the motorcycle free of charge. BMW did not notify me of the recall. If I had been notified of the recall, I would never have driven the bike and would have gotten in touch with BMW.On 07/29/2011 (33234 km) I took the bike to Bobs BMW because the engine was stopping: again testing software. On 06/22/2013 (65734 km), while on vacation, I took the bike to Eurosport BMW of Asheville for the same problem: same repair. I did not ride the bike in 2014. I started having same problems again this year. While on vacation, I stopped at BMW dealer of Montreal on 07/08/2015 (38493 miles). They said the problem was not software but the stepper (idle) motor and airbox. On way home, I stopped at Velocity Cycle BMW dealership. They made the same recommendation as the Montreal dealer.I have been in touch with BMWs customer service and all I keep hearing is stalling tactics: bike is out of warranty, waiting response from regional representative... Im tired of being ignored and given bad information. Its fortunate that Im a good driver and have not crashed when the engine stopped. I have taken the bike off the road and will not drive it. Will someone in BMW please take action and solve this problem.

I had a 2006 330i replaced all window regulators at $285.00 per window, replaced cly head assy. Steering angle sensor. Traded that P.O.S. In to BMW dealer for a 2010 X3. I have replaced all 4 window regulators and both rear regulators broke again today 9/19/2018 (no recall???). On this car, steering angle sensor for 4x4 light and brake light on $326.00. On airbag light came on took car to Roseville BMW for recall repair of passenger seat mat on 5/31/2018 they ordered part and said will call me when it comes in, and no one can sit in passenger seat until repaired, well, today is 9/19/2018 and they have not called me that the part is in yet!!! My 2006 X5 all 4 window regulators, steering angle sensor, oil dip stick tube, 1 door handle carrier assy, front driveline rubber joint, center support bearing assy, r/r airbag, L/Front drive shaft, (this is going out again), fuel sender w/ Pump, has blue smoke at idle, needs valve guide seals replaced at a cost of $10,000.00 to $12,000.00. I just read that BMW built aircraft engines. Thank god they stopped or planes would be dropping from the sky left and right. BMW is not the ultimate driving machine. They are the ultimate money sucking machine!!! I had a 1988 Buick Regal and never had to replace window regulators. So if you buy one of these P.O.S. I hope you have a healthy savings account. You will need it. BMW USA does not take care of their customers. I would never buy one again!!! BMW are the biggest junk cars ever built. I hope this helps people who are looking for an (ultimate money sucking machine!!!).

Reliable, fast, safe and well built. I had an old BMW that just kept on running even when it needed repairs. It kept going and got me to where I needed to be. This 20 year old car looked no more older than most 10 year old cars and with over 250,000 miles on it. Ran and started up better than many newer vehicles of lesser years and miles; that is until admittedly my dog and I caused interior damage that aged the vehicles appearance. That 1996 BMW 740il was still running and reliably starting every day right up until when I sold it to someone who was willing to fix it up a bit and run it some more. I have spoken to many people that state, BMWs are known to last beyond the 300,000 miles that few other cars make it to.

I have 2014 X3 since 2018 and the problems start 2020 after expired of extended guarantee period of course. Same problem 3 times. Same service station which is Oregon Bmw in Halifax Canada but they didnt completely solve my problem but l pay every attempt, called to head office of bmw Canada. They also say that, You should pay every step of maintenance even we couldnt find anything. So my car almost new now because they changed many parts and still same problem. I dont want to use this car anymore.

Bought this 2010 BMW X5 35d brand new from a dealership in Colorado. Its spent more time in dealership shops than in the garage. Check engine lights, battery drain problems, electrical problems... on and on and on. The worst car Ive ever owned and at a most ridiculous price. Many times the check engine light or battery drain light (or whatever) comes back on or recurs within a day or within a week. Back to the shop we go... only to be told they cant find it or replicate it. Great. I go home, it starts again. Its beyond ridiculous. As soon as I pick it up from the shop this time (its getting the THIRD battery now), Im selling it. Ill never own another one again. EVER. Dont waste your money. Ive owned two Hondas -- they were great, comfortable, reliable cars. Im not sure what Ill buy next, but it wont be a BMW.

I called customer affairs to complaint about a recurring problem with my X5s (4.4) windows that frequently fall without warning, since the day it was purchased. I explained to Ms Jodi ** that my experiences with BMW technicians that either rigged or did not properly repaired my vehicle. After not being satisfied with case managers decision, I requested to speak to the department manager, and it was denied. Ms. Jodi ** just simply told me that she was fully capable of making a decision and would not forward me/my contact information to the upper management because they are there for administrative purposes only! Now, being a member of an administrative e system myself, Im sure that Ms. **s supervisor is not aware of her management style/behavior.I have a BMW X5(4.4) that windows frequently fail/collapse since its purchase, without warning. Yes, it is out of warranty but, I purchased upscale vehicles for their history and dependability. I have influenced many into purchasing a BMW, even my husband. But, I promise you and vow, that I will convince even more why not to purchase a BMW. I am very disappointed on how BMW treat their customers, especially, Ms. Jodi **. We do own other luxury vehicles, and if we have to turn all our BMWs into their brands, Im a sure that the other brands wont mind.

I bought a 2007 BMW M6 Convertible in September 2009, paid over $70,000.00 as a CPO. Ever since then, I have taken it in to multiple dealers to have the malfunctioning top fixed. After almost twenty (20) attempts, it is still not fixed. You read correctly, 20 attempts! Now, they say its a hydraulic issue from wear and tear that is not covered by the CPO warranty. Total repair cost was over $5,200.00. Do they really think I will pay for something that they havent been able to repair after 20 attempts? And even if I paid this, they still will not guarantee that this will fix the problem that I have been dealing with over the last 2 years. How can there be wear and tear if it hasnt worked most of the time anyway? I contacted BMW North America. They offered me a lousy $1,500.00 to make me go away. I thought it was an insult to injury type of move. I even offered to pay thousands more to upgrade to a newer model year of the M6, at which point, the local dealer wanted to make thousands off of my misfortunes which killed the deal on a car in FL that I had found! I am ready to take the gloves off and take this as far as I need to up the corporate ladder. BMW, this is your last chance. Fix this wrong or I will fight this to my last days!

I had work done on my 2003 BMW, which is under warranty. It was an emergency call for my brakes. Im entitled to a refund. This accrued on June 22, 2011. Stan called to verify. It has been five weeks and I havent received the remittance from your company. Please forward my refund.

Electrical fire in 2002 BMW - Smoldering wires caused the cars GPS and radio to stop working. The insurance said smoldering wires, not a fire, and refuses to pay. The insurance company (Wawanesa) also states that radio and GPS are aftermarket products, therefore not covered.

X5 gas tank may explode. As per dealer, the tank vent valve may malfunction and cause a build up of pressure in the gas tank. Since this pressure need to be relieve then the gas tank ruptures/leak. This happened to my vehicle in March and was misdiagnosed by the dealer. Leak reoccurred in the exact spot of a new tank 2 months after replacing, resulting in damage to DMTL and charcoal canister. Dealer refused to repair without charging for labor and NA BMW claims it’s an issue between the dealer and myself.

My name is Anura, and Im from Chino Hills, California. Exactly 1 (one) week after my 72 months/100,000 miles warranty on my BMW 745 Lis was expired, I started to experience series of expensive car repairs. First, it got overheated and smoke started coming out of engine without a prior warning, after driving to Long Beach, California, just 45 miles with my family. I had to change all the plans and have it towed to my mechanic. It ended up costing me nearly $2,600 worth of repair work before getting the car back. A month or so later my transmission started slipping. This cost me another $3,100. 6 months later, I took it in to have it checked for serious oil and coolant leak problems. They had to change the valve cover gasket, coolant sensor and some coolant hoses, costing me another $3,600. Now Im having a serious smoking (out of tail pipe) problem, which will not make it pass the smog test. I got an estimate of $3,600 to fix that problem. Additionally, I have all kinds of flashing warning lights on the dash board. I hate to admit, if I want to go somewhere without having to worry about breaking down on the way, I wouldnt dare take my luxury BMW 745 Li, but rather my back up pick up truck Nissan Frontier. I intend to file a Lemon on this. If anyone has any advice or tips, please contact me at **. Thanks.

I have a 2007 BMW 335 with 68,000. I took it to the dealer and came up with $3600 repairs. How can a reputable car manufacturer produce cars that have an oil leak and to repair it, you need to remove the casket of the engine for a car with such a low mileage? I am saying goodbye to BMWs. Their official dealer garage shop is clearly stating that their cars cannot compete with those of other manufacturers such as Lexus where one can go up to 100,000 miles without any major repair.

My new 750 Li X has been at the Bayside BMW dealer for 1 month. I have also contacted customer service at BMW USA . They havent fixed the car, the dealer lies and misrepresents the work orders. The company is run like a fraud. Also, BMW USA tell you the same lies . When I went today to pick up the car, the manager refused to test drive the auto so I could see if it worked, the staff is nasty and when I decided not to take the car until they assured me it was repaired. I got back into the loaner car, at which time, one of the staff banged on back of the car as I was backing up. That staff person then claimed that I ran into him. The police were contacted and the man who said I hit him decided to fake he was hurt. An ambulance was called and off he went to a hospital. The whole thing is one big scam to cover up that the central computer on these cars malfunction. These are expensive autos and they should not be sold in the US until someone looks into all of the complaints. You cant make this stuff up, but BMW should be held accountable for punitive damages.

The controller key isnt working it has to be always near the antenna in order to work. The controller key loses connection easily. When im in a hurry the doors just wont open, it would take about a minute to open the doors and get in the car. When driving, the controller key says it is not near, and the car notifies me that it will turn off. It distracts me from driving, even once I was turned over because traffic police thought I was talking on the phone!

Originally I loved my 2011 BMW 335d diesel with 140,000 miles. I am the original owner. Vehicle develops serious carbon buildup due to direct injection. $4000.00 repair (decarb intake manifold). Manufacturer obviously knows about it because they stopped producing this vehicle. Then a few months later, emissions NOx sensors go bad and no way to fix without replacing catalytic converter and both front and rear NOx sensors. So far $2300 just for parts. The vehicle only gives you 200 miles to get her into a shop then it wont start. Imagine if every vehicle with a Check Engine Light on wouldnt run after 200 miles. To make matters worse, catalytic converters are back ordered going on three weeks now with a rental. Please advise.

I drive the X3 M series. It has paddle shifters on the steering column making it a fun alternative to your standard automatic. The heads up display is something I never want to miss again since it helps tremendously when you are using the navigation system. No more taking your eyes off the road to look at a screen.

I looked up all of these reviews to decide what to do about my 2011 BMW Coupe. I previously owned a 2007 328xi sedan. When the 6 years of warranty ran out, I had expenses of over $1000 frequently. I traded it in on a 2011 Coupe, with warranty. I almost have 50,000 miles on this car and I will definitely spend $2000.00 to get the next warranty. Then I will sell the car or trade it in. I love my BMWs. They are fun to drive and MY dealers have been great. The first was DeSimone BMW in Mt. Laurel, NJ, the current one is in Atlantic City, NJ. I always get a loaner car. The staff is polite and they answer my every need. As long as the car is under warranty, it is all good. It is so sad for me to read the horror stories on this site. I thought I was getting ripped off buying my 2011, it seems not. I wish the best for all of you. These are expensive cars, and for me they are worth it for the service and atmosphere, AND driving.

We have BMW 750i 2006 model... We had driven about 70k miles when we started having problems. We had regular maintenance on the car and major service when required. We found the car with way more problems with engine. Alternator. Engine oil leak and a/c evaporator core. We had driven before a Lexus 300 for 250000 miles and we never face these many issues. Similar experience with BMW 328i 2009 driven for 66000 miles and problem with a/c evaporator core. Replacement cost 2750 - we think BMW has issues with engineering and design and lot of costly repairs. We will never buy the BMW brand again ever...

My transmission needed a $3000 part which had been replaced less than 2 years earlier near San Diego, CA. BMWs warranty for parts purchased from their dealerships has a 2-year part and labor warranty. The part was replaced at Ontario BMW (now Penske) of Southern California under warranty free as confirmed by the customer service manager named Gary at Ontario BMW. And after the repair in a very unexpected manner, the BMW reps at BMW of North America rejected the repair because the repair was not done at the San Diego BMW dealer where the original repair was performed. The possible caveat that the transmission parts be replaced at the original part of service was never mentioned to me by any of BMWs official agents and representatives. The car is now fixed. And because it was not done in the original dealership in San Diego, they literally want to dismantle my BMWs transmission (basically redamage it) and make me pay for towing to San Diego to redo the repair. Not only does this make no financial $$ sense for me or even for BMWs own dealership, but its a poor and senseless, useless decision that violates BMWs own warranty policies. Please intervene and quickly shut this case in our favor since my request is beneficial for all sides involved. The warranty was honored as stated by BMWs agents and since no one at BMW knew of this hidden caveat, it makes no sense since my BMW broke down in Ontario, California. Thanks!

We bought a car two years ago from a local BMW dealer. Apparently, a class action had been filed for this particular car (a 2000 228CI) for sub-frame tearing. In their settlement, they only notified their first owners. This year, we ended up with sub-frame tearing. The cost of repair was $6000. We want this covered. They offered to cover $1000 if we promised to never sue them. We have signed nothing. We would like an attorney to contact us about the complaint and we would like to have the full cost of repairs covered as this is a safety issue. We have pictures and the original part. Sub-frame tearing? SUB-FRAME tearing? I had never even heard of this!

The remote key on my 2006 330xi stopped working and would not unlock the car. Once inside the car, I tried the central unlocking button on the dash. It locked the driver’s side door but did not control any of the other doors. Before leaving the car again, I therefore pushed down the lock buttons on the passenger and rear doors. At this point when I tried to open any of the 4 doors from inside the car using the door handles, they did not open. None of the car doors would open from inside the car. This is a frightening and potentially, a very dangerous defect in the cars design. BMW of NA will not acknowledge this as a defect or a safety issue. The only thing they are sure about is that they will not pay for it.

I purchased an R1200 ST in March 2011. The bike was not serviced or registered in my name upon delivery, and came without the spare key. A week later, the clutch gave in. It was only three weeks later before the registration and an agreement to repair the bike were done. After the second wash, scratches appeared on the tank and covers. A long debate and threats ensued to have the bike repaired, with a promise that it would receive priority treatment. A month later, the bike was delivered without keys, service book and the same scratches. The keys were delivered two days later at 02:00 in the morning. Currently, Im trying to locate my service book from the dealer with no response. BMW SA refused to assist me with my original complaint, and now with the service book. The product may be good, but the after-sale service in South Africa is non-existent.

I paid for a platinum extended warranty on my 2008 BMW X5 to extend coverage to 7 years or 100,000 miles. I did so because of the numerous major problems I had with the vehicle after initial purchase. During a routine service at Freehold BMW in NJ, I was told that I needed thrust bushings replaced at a cost of over $1,000. When I asked if they were covered under the platinum warranty, they said no. I went to BMWs website and found that they are listed as covered. When I pursued this with both the dealer and BMW USA, I was told that they are not covered if replacement is due to normal wear and tear and that I failed to read the small print on their website. They said if it was a defect in the product, they would cover it. So I guess everything that I paid for under this contract is subjective based on their opinion. They do not even identify which items specifically are subject to this wear and tear clause. So I guess if my navigation system breaks, they will claim I used it too much! I will never buy another BMW again. BTW, I never had these corporate integrity problems with my Mercedes or Infiniti cars. Escalation to Managing Supervisor at BMW N.A. doesnt help either. All you get is the dealer blaming corporate and corporate blaming the dealer. What a scam these extended warranties are.

On Sunday, my son, whom drives a 2008 328xi was driving, when all of a sudden, abs, dcs and critical engine malfunction lights came on and the car shut off. He swerved off the road and managed not to hit anything or anyone. The people behind him were all ok as well. God was watching my child. We towed the car to BMW and when they called me with an estimate I was shocked. I asked one question, why was there no warning lights that would warn him that his engine was going to malfunction? I was told, sometimes a person wakes up in the morning and by the afternoon they had a heart attack and die. Wow! When I said that my child was the one driving, I was told, if I cared so much about my child, I should think about putting my child in a newer car that does not have 111,000 miles on it. No words!When I purchased the car 4 years ago, it had 50,000 miles on it. The salesman told me that a BMW engine just starts to put at 100,000 miles. Funny, how when something goes wrong, then its an old car. Currently, there are 57 BMWs around me that are being sold at BMW dealerships with mileage over 100,000 and they are not cheap. I am upset and saddened that a BMW service tech would be as insensitive and a whole lot more.

I am leasing a 2017 BMW 330i BMW. I really like my BMW car. On Sunday July the 30th my daughter and her daughter three month old baby girl were in the back seat in my BMW. My daughter ask if I would stop her Wendys at 3041 Headland Dr. When my daughter got out of the car to go into Wendys her daughter was asleep. I was sitting in the first seat on my phone. After about two minutes later I heard my granddaughter crying. I opened my door to get out and to get in the back seat with my three month old granddaughter. I shut the drivers door and went to open the back door and it was locked and went back to open the drivers door which I had just got out of and it was locked also. I checked all doors and they were all locked. I was devastated. My three month granddaughter was lock in the car and crying. I could not understand this at all because my keys to the car was still in the car and the car was still running. I was so upset, I ran into Wendys to tell my daughter and to ask for help. All this time my three month old granddaughter was in the car still crying really bad. My daughter and about six other people ran out of Wendys to my car to help. Because all doors were locked a young lady had to break the back window on the BMW for us to get the door open to get my granddaughter. We got my granddaughter out ok but she did have broken glass all over her from the young lady breaking the window. Your BMW Lover.

I bought a new BMW 328i a couple of weeks ago and around all the wheels where the brakes are, shows a lot of rust. If BMW has been having this problem with this car they should have used a different wheel and cover plate to prevent from seeing this on a 42,000 dollar car.

BMW recalled my car for a timing chain and tensioner. They also told me I had to put a new rocket cover back on so they charged me and put a new one on. Had the car back. Only done a few miles and now its knocking his brains out from the top of the engine. This car had no fault before they carried out any work so I got the car recovered back to Bmw and so far they not taking blame.

I purchased a certified pre owned (CPO) 2006 325i sedan from Center BMW in Sherman Oaks, CA. with 54k miles for less than $30k. I was 24 years old, recent college grad, and just bought my dream car, I was happy. Within a year of purchasing, I experienced problems. The dealership fixed whatever was under warranty for the next 2 years (as per the CPO warranty). In the 6 years I have had this car, I have put on 63 miles, so now it is over 100k miles. I took care of my car and gave it whatever attention it needed, right away.Once the warranty was over, I experienced more problems that I had to pay for on my own: new Xenon headlight, all 6 pistons back firing (at different times over the 6 years), transmission gave out, power window on rear passenger side broke, window locks broke, driver side door handle/lock broke, display on radio broke, starter broke, rear view mirror broke off window, interior of steering wheel peels off, rear window molding had to be replaced twice, driver window motor stalls, passenger front door lock motor stalls, molding around passenger rear window leaks and water gets in with rain/car wash.Molding of roof racks peeling, car rattles when you turn the wheels to the furthest point possible while driving, especially on an incline, car rattles/shakes when the AC is on and car is at a complete stop, AC turns on automatically randomly, exterior lights on drivers side stay on when car is off and locked (randomly), BMW symbol on hood peeled and faded, and there is a loud, embarrassing rattle coming from underneath the car.For 20% of these problems, the dealership fixed under warranty. The rest they claimed were not under warranty and I had to pay for out of pocket. For about 30% of these problems, I took my car into the dealership 3 times and they could not figure out the cause and suggested I would fix and pay out of my pocket, even when the warranty was still valid. They claimed the warranty did not cover since they could not find the root of the cause and I would have to pay for time and labor for the dealership to take the car apart and figure out the root of the problem and then determine if the problem would be covered by warranty. The third time I caved in and paid for labor/time for the diagnostics and after all that the dealership told me the problem was not covered by warranty.Center BMW just sold me a lemon and sucked every penny out of my dream car. I finally got fed up and wrote a letter to the corporate offices explaining to them how unhappy I was with my BMW and how the dealership handled the problems and also mentioned how the lemon I purchased was a disappointment since I received a poor quality car that did not live up to the reputation BMW holds. Their response was there was nothing BMW would do once the warranty expired and the owner was responsible for all repairs.

My 2005 645 CI is as awesome as it is a nightmare. It drives great, it looks great but I have had problems with the convertible top since I bought the vehicle. While driving with the top closed, a warning comes on: convertible top not locked. At this point the convertible top and the rear window cannot be operated, and if the rear window was open at the time that the warning came on, such window is stuck in the open position. At times such warning disappears while I continue driving a few moments or a few miles, at times it disappears after the engine has been shut down, and at times it continues to stay on until the problem is fixed by the dealer. The car has been at the dealer for this reason more than 15 times, the rotation sensors have been changed three times and they have been re-adjusted and/or re-positioned the other times. In 2010, I wrote about such problem to the management of the local dealer, as well as to BMW USA. The malfunction continues to happen, regardless. I just got back the vehicle from the dealer 2 days ago (beginning of August 2012), still for the same reason. I am reaching the point where if the problem re-occurs, I am going to dump my loved/hated car.

Disappointing policy concerning factory tires that are sold with a new vehicle. Dont get caught in this SCAM, there is no warranty, so same day you purchase your new vehicle, if tires start losing air and you find there is a puncture. Too bad, you get to purchase a new tire out of pocket. You then purchase a new tire, same brand and model and the dealer warrants the new tire for 1 year? Huh. No offer from dealership or from the national headquarters of any discount or compensation for your trouble and issue. What type of customer service is this?? This is my first BMW so starting off with a very sour taste of things to come from this experience.

I have a BMW 435i and just had to put it in the shop for drivetrain/engine malfunction for the 2nd time. This will, no doubt, be another $2k. BMWs are by far the most overrated, unreliable cars in the world. I am selling it as soon as it is fixed and getting a Toyota Tacoma. Cant wait to get a reliable car/brand.

My 2009 BMW 328xi had trouble starting one day. I brought it to my mechanic and he said everything looked fine. My car had been serviced by BMW until I bought the car in December 2014. So in Feb 2015 when I was driving my car on the NYS thruway, it shut down!!! The car shut down!!! Fuel Pump warning came on. I was fortunate I was able to steer the car off to the shoulder and called AAA. They towed it to my mechanic less than two miles (how lucky) and my mechanic replaced the fuel pump, even though he said, it looks fine. August 2015 (less than 6 months later) I was traveling in the Bronx going through a light when AGAIN car shut off. I was able to coast to a gas station. Lucky again. FUEL pump warning again. I called my mechanic and he said it seems like something more serious.I called corporate and they suggest to get my car to the Spring Valley NY BMW dealer where they say first, the pump was not a BMW pump (it was, my mechanic actually bought the part from the dealer!!). Then dealer said it was on backwards.. PLEASE!!! They had my car a week and I asked if they diagnosed the problem. They said no but they replaced fuel pump AND fuel tank. 3 weeks later I am driving on Route 17 South Middle lane, 60 miles an hour, traffic all around, and YES fuel pump light and car shuts down!!! I swerved and was able to get the car to safety. LUCKY 3 times!!! BMW has a serious problem with fuel pump. Today the car is at the dealer. I logged a formal complaint, a Liability complaint with BMW 3 weeks ago and again this week. This is a serious matter. This car is a DEATH trap!!! Today I received a call from Corporate stating that they will Not pursue this matter in any form!! Can you believe this?? BMW needs to accept responsibility on this. I was told by a lawyer that if I was hurt or was killed I would have a case. I will not wait until there is a fatality. We need to do something now. Please anyone with fuel pump issues, please contact me. I am relentless and will have BMW accept their responsibility.

After reading through the majority of complaints here, Ive come to the conclusion that it is either the failure of the consumer to research the product carefully or expectations that are unrealistic and do not disclose the full story. For those that have had a bad sales experience, it is a failure of the dealership employing sales people that do not know their product and over promising and under delivering.If you buy a used car especially over 85k, as I read regarding the X5, expect it to have mechanical failures with some parts that require maintenance, i.e. cooling system parts such as t-stats and water pumps. Modern cars that are built by teams of suppliers are all prone to failures of suspension parts, bushings, window regulators, etc. and is an unfortunate result of the economies of building a car, any car. Buying a car because you thought it was prestigious, well, thats just an expectation residing in stupidity. BMW have never stated their x products are true off roaders (look at the wheels and tire profiles!). If you want that, buy a jeep or LandRover or LandCruiser. Navigation systems, blame the software guys (probably Navteq). They provide the disks for everyone in the industry. The car you purchased CPO was state of the art at the time and has evolved quite quickly. All of you expecting a car that is bare bones, be aware that most cars today have ecu/telematics units with more computing power than a Saturn V rocket (that took the Apollo astronauts to the moon). The trans guy? You needed a new clutch probably because you continued to drive the car after the trans light came on in which you probably needed a trans shift solenoid (approx $200). I am on my third car and have been fortunate to own many performance marques, all of which have had their share of issues. For the woman that claimed she was dismissed because car was out of warranty, what do you expect? What do you not understand? Out of warranty is out of warranty. You didnt complain if they fixed stuff at their cost within the warranty. Now, its your turn to incur cost. Cars arent cost free to maintain. You bought a car. A product. Thats it! You didnt do anything to qualify you for winning the Nobel prize so why should your expectation be that they fix your problem? Should they fix everyone elses car on the road thats out of warranty?For the guy with the motor mount issue, your car was probably in an accident. I have seen CPOD cars sold without disclosure of accidents by a major luxury japanese manufacturer and thats not the fault of the marque but the dealerships shoddy and shady selling practices. Conclusion, educate yourself if you buy anything. And stop with blame or false expectations that youre owed something. Car manufacturers step up to the plate to cover you either warranty or goodwill when analytics show there is a problem.

My car 2007 328 xi was broken for 3 weeks. I was initially told it was the bad AC compressor, and now, I was told that the AC compressor actually led to engine chain broken. The cost to fix it is more than $50K! Can anyone tell me why a bad AC can have such a huge impact? There are so many cars that can still drive with a broken air conditioner. What a stupid design! My car is only 46000 miles and just out of warranty! I called BMW NA custom relations, they told me they cannot offer any help.This will be my first and last BMW!

I purchased my 2013 BMW 328i in 2015. The car has about 46.000 miles on it, and it is just out of warranty. The check engine light went on. I took it to Stevens Creek BMW for repair. After they did the diagnosis, they texted me I need new NVLD pump. I confirmed with them that it is $546 including parts and labor. However, when I came to pick up the car, they charged me $761.89. They told me the additional $215.89 was diagnosis fee. I was wondering why the dealer charge diagnosis fee. Isnt that diagnosis part of the repair procedure. I paid the full amount anyway.I took my car and went on the freeway for couple miles. The check engine light came back on again. I assumed that they didnt test drive after the repair. I ended up to take my car back to the dealer the next day. They did another diagnosis and found a different problem. It was fuel tank venting valve. This time the problem seems fixed. I think I shouldnt pay for the diagnosis fee because I let them repair in same dealership. They didnt told me there were diagnosis fee prior to my authorization of repair. Second, I paid $190 for the fault repair pump which the fuel tank venting valve shouldnt cost that much. My suggestion is that you want to make sure what is total amount you have to pay... Watch out for any hidden cost.

Have owned Chevys, Fords, Hondas, Lexus, Jeeps, but none of them compared to the Junk of a BMW. I thought Ford was the worst vehicle I have owned...until I decided to purchase The ultimate driving machine against the advice of my 5 uncles who are mechanics. Thought Why not see what these High class cars? I am now a believer that these cars are sold to wealthy people mostly who know nothing about cars other than the reputation they have amongst the wealthy. With under 100k I had a leaky valve cover gasket, which caused my ignition coils to go out and have to be replaced. After that repair the fuel pump needed replaced then following that the injectors needed replaced. Luckily for me, I bought the extended warranty and those repairs were covered. After it broke 100k miles I pulled out of my driveway and noticed a bunch of steam coming from under the hood. After further examination I found that BMW used a cheap assistance black piece of plastic literally comparable to the material a plastic straw from McDonalds is made out of. Well that cheap piece had crumbled. After repairing that problem, the check engine light came on again, from leaky valve cover again, fouling the ignition coils, again. Immediately following that repair... It has snowed and I was sitting in my car with the heater on, when a big plume of smoke came out from under the dash. I immediately shut the car off and located the problem. Hindsight I should have just let the car catch fire and burn to the ground. Turns out that there has been a slow drip coming from the cabin air filter, which dripped down behind the dash onto the heater fan, which made its way slowly down to the heater fan regulator and eventually made its way inside the regulator, which with a well engineered vehicle, should have just blown the fuse. Instead of the fuse blowing, the regulator grounded out melted the connector inside the regulator and melted the wires down to copper wire about 3 inches down the wire harness. When the repairs were finished, hooked the battery back up and started the car, went to look under the hood to check everything going out just to notice a ton of oil that was spewing out of my oil filter housing between the engine and housing. Oh yeah and heater doesnt work still. Next is the heater fan which had no sign of a short but is now fried too. For how great these cars are suppose to be, I would take it from someone who has a familiarity with working on vehicles. Buy Honda, Toyota, Acura, or Lexus. DO NOT BUY A BMW!! Unless you want to ride in a stylish unreliable Piece of Junk. It is fun to drive when it works. However being stranded on the side of the road, especially in a subfreezing climate sucks. I have had as many problems with this car than I have had with an old 1996 Honda Accord with 300k plus miles on it. Theres now only 112k on the BMW and I am driving the old Honda again. Even my 91 Honda crx with 160k miles has had fewer problems than this car. My BMW HAS even had more problems than my old 92 Ford 250 with 212k on it.If you have the money for a BMW, save yourself the headache and get a Lexus or Acura. I will never recommend a BMW to anyone. In fact I have kept 4 people at work from making the same mistake as me. When I get it fixed to drive again, I am getting rid of it. I will never own another nor do I recommend buying one, unless you like to spend thousands and thousands and thousands on repairs or you like to work on cars. The amount of money repairs and maintenance cost, a person could buy 2 cars instead of 1 BMW.

I bought a 2007 BMW 550i with 50000 miles on it. So far I have spent almost 2000 in repairs but nothing has really been fixed, my transmission hard shifts between 1 and 2nd same downshifting, it jerks when taking off basically giving you whiplash starting off. Ive had the car reprogrammed twice, all that did was turn my entertainment screen sea green. They say I need a valve body which is a $2000 dollar part inside the transmission which my aftermarket warranty would not cover because they said since its electrical they wont cover it. But the warranty states they cover internal tranny parts which is another rip off these warranty companies. AC compressor failed, water pump failed. Suspension sucks, it shakes. Have bought new tires and like 5 wheel balancings and still vibrates at 60 mph. And the car only has 61000 miles on it right now. This is my second BMW, they both sucked, spent way too much repairing these cars and time wasted. It will be my last BMW and the dealer will not address most of these problems, they recommend getting just a whole new part so 40,00 miles later that part will do the same crap. Fail!

My BMW had been sitting at the auto shop garage lot for a couple of weeks being looked over. I get a call from the garage owner early one morning that my BMW had caught on fire. I could not believe this! How could a car that had been sitting for weeks and had not been driven just catch on fire. The fire marshal investigated the matter and determined that indeed it was an electrical fire. I called BMW to make them aware of this situation. To my surprise the BMW representative told me that it was not an issue that BMW felt responsible for. I could not believe that this was BMW position regarding the quality of their cars. I was being told that because the car was not immediately under warranty BMW was not responsible.It was my position that here you have a supposed quality car that catches on fire just sitting. What company would not back their product in such a situation? I have a 16 month old son who was riding in this car on a daily basis before taking it in for maintenance. He could have died in this fire! BMW showed no concern or consideration in this matter. I will never buy another BMW if it was the last car on earth! Readers beware!!!

I owned a 2008 BMW 335i and experienced the same issue that is being recalled on the 2010- 012 models. I now own a CPO 2011 335i and the starting my car sounds as if the car hasnt been cranked in 2 months. While in park the engine is super loud and revs for no apparent reason. The dealerships are nothing but vacuums for money. After having a tire replaced for the 2008 at one dealership, the water pump failed less than 5 feet of the service garage door; but I was told this was normal and could happened. Please note that the car never had any warning signs of overheating or loss of a/c power or anything. This was $1200 to fix. The service manager was smug and uninterested in my concerns. His only offer was to allow me to leave my car on their premises and charge me a fair rate for renting a car. On the same 2008 model, I was driving on the expressway and out of the blue my car loses engine power and goes into safe mode. This was $800 to fix. I contacted BMW customer care and the rep couldve cared less, telling me I was out of warranty and nothing they could do about it. If this automaker cared anything for their customers they would deliver superior products and superior customer service. Unfortunately, this automaker fall short on both.

In the last two months, Ive had to replace the battery and the ENTIRE I-drive (a.k.a.--brain) in my 2009 BMW 328I series with 26,000 miles (not a typo, I have another car) to the tune of nearly $3,000! I purchased the car new at the BMW dealership in Tulsa. I am furious and disappointed in BMW! I had such high hopes for this supposedly high performance auto. The dealership in Tulsa seemed at a loss to explain why this would happen in a car with such low mileage, yet didnt hesitate to charge full fees. The car is barely out of warranty. I would love to find out who the regional manager is in Oklahoma and am pursuing that now.

My girlfriend drove her BMW 328I up from Florida on Sept. 24th, and when she got it here, she noticed that the window was down and would not roll up (motor broken). It was late at night, so we didnt want to leave the car out on the street with a window down in NYC. We called BMW Roadside Assistance and they had a tow truck company come pick up the car. Since it was late, they said they would take the car to their lot and then drop it off at BMW Dealership the following morning. The next morning, the tow company called us and said they dropped it off and it would be ready in a couple of days. We then called the BMW dealership when we thought the car would be ready, and they informed us that they never received the car nor had any information on the car. It turned out that the tow company wrecked the car, and they were trying to cover it up and fix the car themselves. They basically took the car to a chop shop in the Bronx and it looked like they were trying to replace parts of the car with aftermarket parts that were not BMWs. We went to the Bronx with the cops and had another tow truck come out and move the car to the BMW dealership. It has now been exactly 1 month and BMW has not even started working on the car yet. We filed claims with BMW Roadside Assistance and BMW Customer Service, and they never get back to us when we call to try and figure out what is going on. I have been getting the runaround from everyone I speak with and when I ask to speak to a supervisor, they say they have no other contacts they can give. The BMW dealership has tried to contact Roadside Assistance, and they are not even able to get a hold of them. Now the dealership wants to charge $85 a day for storage of the car. Meanwhile, weve been without a car this whole time and there is no end in sight on when the car will be fixed. At this point, Im not really sure what to do, or what legal action we should take. Any help you may be able to provide would be greatly appreciated.

I love to drive the BMW 640i (plus the look). And people love the look too. Its fun, responsive, fast, gorgeous, awesome driving machine, tight (no rattles or squeaks), super-incredible convertible and eye catching! You feel totally in control when driving this 6 series car. Turning radius is awesome too! Need acceleration? No problem. Ever. Fully loaded this car does almost everything! Cameras all around can show if you are evenly in a parking space! Write addresses on the ceramic dial for navigation. Or talk to the car to get directions or to make a call on the phone. On cruise control, it will slow itself if a car gets too close! One touch and the convertible top opens or closes by itself. Check the car, unlock it, turn on the lights, or even sound the horn from my phone! Or turn on the ventilation in the car from my phone if it is too hot out so the car will be cooler when I get in! And if I need any kind of help - at all - I can contact my “always there” BMW assist! They will answer questions, send directions, give suggestions, talk to me, read to me, anything! Seems like there is nothing that this car isn’t able to do! Cannot imagine a better-looking or driving vehicle!!!