I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Years day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

2013 Hyundai Sonata - Defective Steering Wheel Locking. Few weeks ago, my sister suffered a fatal accident caused by a defective Hyundai Sonata steering wheel locking while she was driving on the highway. As a result, she suffered a severe vertebrae injury, taken to a nearby hospital in an ambulance, hospitalized and treated for days, and has only recently started physical therapy. Medical bill and treatment costs till now well over $100K, even with health insurance. Inability to work for over 6 months. Immobility and discomfort. The list goes on and on. Anyone else in this unfortunate situation or has heard of similar accidents caused by a defective steering wheel? What do we do? What can we do?

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly was interested in was the bluetooth technology with hands-free calling and the ability to load all my IPhone 5 contacts in the bluetooth/navigation/radio part. And I also had owned an Elantra for 10 years, so I was a repeat customer and looking forward to owning another, more updated.This March 4th, I brought my car in for an oil change and for the Auto Butler service that I had paid extra for (total car clean). When my car was ready, I noticed that the lights were on, so I when I attempted to turn them off, they were already off. So after a few tries, the master technician gave it a try also only to be stumped. He did NOT know WHY the lights were not turning off. Keep in mind that this car has just been serviced and everything was OK. So, he took it back in the shop & said hed have to call a Tech at Headquarters somewhere for advice. After having been there from 9 am and now it was 2:30, I just could no longer hang around that dealership so I asked for a rental. The next day, I got a call that they had found the source. It was a faulty FUSE BOX. Thats like the main electric box outside our homes. When does THAT break down? I asked what caused it many times and they have no answer. They dont know. So I asked how come when I brought my car in for an oil change & car wash - everything was fine - and when its complete, this huge event happens. They cannot (or will not) tell me how it happened or what could have caused it!!! A mystery I am not willing to live with. What if that happens again when Im on a highway or out of state? That would drain the battery and more things could happen. So I am VERY UNHAPPY with that occurrence.The next thing is that when I bought my car, the bluetooth paired with my IPhone fine and I was able to sync my contacts. All of a sudden, about a month ago, my contacts were no longer able to remain synced and so I am unable to use the hands-free calling feature for which I bought this car and I must say for the SERVICE so well advertised. Here again - there is no answer to this problem. They are aware that it is happening, mainly because they have not upgraded the bluetooth since I bought the car and their solution is: WERE WORKING ON IT. In the meantime, what do I do?I asked for some type of compensation: a new Tucson (that might have the later version)..., an upgraded car for a reasonable price.... something! But to no avail. I was told by the Gen. Manager that he would like me to drop by to see him, so he can buy me a cup of coffee!!!! CAN YOU BELIEVE THAT?? So those of you thinking of buying a HYUNDAI, think again. After Ive read all of these reviews, it is really sad to see how things have turned out for this company that used to be #1 in service. Now they really dont care! And neither should we!

This is my second winter with the Sonata. Whenever I put the heat or defroster on, I begin to choke and cough. There is something coming from the vents that is poisoning me. This also happens when the car is hot in the summer and I put the air conditioning on. Hyundai says it is my imagination. I think there is something in the duct work outgassing. Im about ready to go the CPSC. Other issues are the cheap tires, front cowling that is too low to part at most curbs and bumpers. BUT THE CHOKING IS GOING TO KILL ME. HYUNDAI ARE YOU OUT THERE???

I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

I had a problem with my air conditioner while on vacation. Went to a Hyundai dealer in Florida, They had to repair the part. I paid for the work because US does not accept Canadian guarantees. I have been waiting over a year for my refund. They agree to pay within 6 to 8 weeks - what they did not mention is in what year.

I have a 2011 Hyundai Accent which I bought April 1st 2011. Since I bought it, I have had issues with the rubber around the outside of the windshield, which started coming off 2 months after I bought it. I have had to get it fixed twice. The first time they glued it back, it came off again. The second time, they replaced the whole piece. Now December 2011, it is coming off again! Im going on my third time. Then in August, I found out that it came misaligned from the factory and the dealers solution was to put a shim so they could go in and align it properly, that took 2 months to fix and now my tires are warped because of it! By the way, Im still waiting for new tires and it is now December! I spoke to the dealership in order to look at my options, because I no longer want this car. I dont want to deal with the hassle of repeated maintenance (its a brand new car!) and the solution to my lemon is to trade it in so they can squeeze more money out of me for a car that Ive had for 8 months! This was my first brand new car ever. How disappointing. My old 98 Ford Escort gave me less trouble than this. 5 times to get your brand new car fixed in the span of 8 months! What a mistake. Never again!

They have held my title for 4+ months with no resolution! Ridiculous and terrible customer service. I am now stuck in the middle of trying to get this title to my new creditor because they have hung up and wont respond to my new creditor. They hang up on them. Despite the address on the back of the check, the letter, and subsequent 2 letters petitioning for them to send the title from April of 2020 nothing has still been done. Even upon contacting them today, via phone, they say its stuck, Ill send an email to my supervisor and the title division to get the title sent. So ridiculous. Hyundai should be aware, that at least for me, this will keep me from ever using their finance arm again and as many of their deals are if you purchase through them itll definitely drive me to another brand.

Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.

The fuel pump on my 2009 Sonata, bought on 5/30/2009, went bad stranding me away from home. Even though car is less than three years old, at 70,000 miles, I was told is was out of warranty. Rental car cost me $120; tow cost me $72; fuel cost me $350; labor cost to install cost $200. Total cost is $772 for a car I am still paying $300 a month on. It needs better design so fuel pump lasts and make access to fuel pump better so whole gas tank doesnt have to be removed. I had an Elantra for eight years then traded up to Sonata. I will not buy another Hyundai after this experience. For a car and brand that touts reliability, this issue (I understand it has happened many times) is unacceptable.

I was confused to see two emails with 3 different packages. You are forced to buy one in order to get the other two. Mike, sales rep, was not helpful in assisting in my request to speak with a manager, to receive a better understanding. I will not buy another Hyundai, and I will notify any else who plans to buy one with the bluelink. I just spoke with Mike at 7:00 pm, on May 21, 2018. I was very disappointed in Hyundai.

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

My husband is in the military. We contacted Hyundai about applying the SSRA (Soldiers & Sailors Relief Act). When they applied this they lost 5 of my payments. I spent weeks trying to get this corrected. I have been treated like a criminal, talked nasty to, and demanded I pay my past due balance. If you pulled their statements online, it showed every payment, the payment history though, disappeared. They required me to send them proof that I had made all these payments. I had to go to the bank, and stamped copies of the electronic transactions. Then, they almost didnt even accept the bank statements. Finally, after going through several people, they corrected the payments by the end of January. When they corrected my payments, we lost the SSRA. So, I called in again on 2/8/12, and spoke to a manager about the SSRA. They assured me, and promised me that this would be corrected by the weekend. Well, it is the weekend, and once again, my payments, since September, have disappeared yet once again. They are saying I owe over $2,000, and I am not even sure they got the SSRA applied correctly. David in California is the only person in the entire company they say that can apply the SSRA. Really? For a company this large? They see they are trying to reverse my payments once again. Heres a new problem, they are now showing 90 days late on our credit report, and mind you, my husband is an active military, and this could cost him his career. I have requested letters 3 times from Hyundai, that this is no fault of my own, and the matter has been corrected. It is always they dont do letters, but will forward to the correct department. I am at my wits end, and have never paid any payment late. I have worked for my credit very hard, and it is not fair that a company can just mess up your account, and you pay the price.

I needed to have my car back so i had the dealership do the repair and i paid for it. I was contact by Hyundai as a result of this post (they emailed me) and i called them and left a message. Then i called a week later saying that i havent heard back from the gentleman. He called me later that day and told me that since my car is out of warranty, and that they did honor the warranty on the 4th ignition coil even though it was out of warranty... there is nothing they could do. They obviously wont recall it, they wont refund me. Again... car parts go bad... but for each coil (there are 4 of them) to go bad and then ANOTHER one... you would think that there is some defect in the manufacturing that is causing the coils to fail.I informed him that it would take an act of god for me to purchase a Hyundai again, or any vehicle that they manufacture.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

2011 I bought one of the first Equus. I loved & enjoy driving that car. On Oct 3 I went to Lehman Hyundai Subaru, Inc. to lease a Sonata and have to inform you all that in all my long business life (I own a limo company in NYC) I never been treat so badly. Im still waiting for a check $1950. Im still waiting for a regular plates. Im still waiting for a receipt on who they deliver my car. I lost so much time chasing people at that dealership that I will place a formal complaint to every agency in USA that I will find.

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

I have been overcharged by $150 and then they cancelled my account. There are no supervisors to talk to and no one to own this problem. I have called the corporate headquarters and was advised there is no one over BlueLink, therefore; customers have no options for anyone to get problems of overcharging taken care of by this pathetic company.

Had no knowledge of the Azera when I first saw the car but after a test drive comparison with the Sonata it seemed more substantial and luxurious. I have leased over eight cars in my lifetime but the Azera limited was the first that I purchased at the end of a lease. The Azera limited had many factory installed options and safety features that were standard along with the Hyundai warranty made the Azera limited the obvious choice.

Failure to live up to warranty - The ESC light comes on and the car goes into a limp mode? It vibrates and wont accelerate. Five failures in the past 30 days. The general manager now tells me the car is fine, but he cant say what theyve repaired. Meanwhile, Hyundai Consumer Assistance 800-633-5151 gave me a case number and then advised me that they shipped the case to their regional office but cant give me the telephone number. The regional office was to call me last week and then this week, no calls. Some warranty!

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

On two occasions during the past three months the battery in my 2011 Sonata Hybrid with 31000 miles has had to be jumpstarted by AAA. After the last incident last week I took the car to the dealer where the car was purchased and the battery was shown to be in perfect condition. I was told that if the dead battery problem occurs again, I should not jump-start the car, but have the car towed in to the dealer for diagnosis. Obviously an electrical problem exists, and towing the car to a Hyundai dealer will obviously be a problem, particularly if I am out of town on a weekend. I dont believe that I should have to bear the cost of travel to my home or hotel costs because of a problem due to a Hyundai fault. Because of this problem, I cannot risk travelling out of town. Please give me some advice to deal with my dilemma. Apart from the MPG issue which I have accepted, THIS is a SAFETY matter that requires a response.

I purchased a 2010 Hyundai Elantra in August of 2010 with 11 miles on it. I now have 53,000 miles on the car. In January this year, when I had about 45,000 miles on the car, I noticed my clutch is dropping to the floor and I cant put the car into gear. It does not happen every single time I change gears, but it is happening several times a day now. In Feb 2011, they changed the hydraulic fluid, which did nothing and cost me $190.00. The car has been in for service about 4 times now, I believe. 2 days ago, it was towed to Hyundai because I was backing out of a parking spot and my car stalled and would not start back up. But the next morning, it started right up for Hyundai. All they did was test drive my car and it did not happen to them. It happened to my dad 2 times within six miles last night and 3 times on me today.The clutch drops to the floor and I cant put it in gear. I have to double clutch and it usually goes into gear the second time. My daughter is 4 years old and Im afraid to put her in my car because of this problem. I noticed it happens more so on turns up or down hill. I have come close to several different cars rear-ending me because I never know when my car is going to let me change gears or not. I cant afford to get a new car, I already tried. Im extremely upset and angry with Hyundai because every time they get my car, nothing is done and I get it back the same exact way. All they say is it has not happened for us so they cant try to fix it until they feel the problem. They have never heard of such a thing happening either. This car is not safe for me to drive and Hyundai is OK with that.

We have a new Hyundai Sonata purchased 4.31.2001. We currently have about 12,000 miles and the tires will not make it though the winter.They have been rotated as per instructions, the wear on the tires is even. Have had no satisfaction from dealer, they wanted me to rotate at 3K. Tires are Kumho Solus 94H M+S. Why should new tires on a new car not make it 20,000 miles before they have to be replaced?

Last year we experienced a flat tire and when my spouse went to change it there was no spare, only a compressor and slime unit. Well little did we know but we had a slit in sidewall of tire from a pothole, so that was useless. When I called Hyundai Roadside Assurance, they said they would tow it to the nearest dealer which is 40 or so miles away, we wanted it towed 6 miles down the road. So we had to pay $100 for a tow. Last Tuesday we had a flat tire and had no jack to take it off to have it repaired, so we put air in tire and drove it to our repair shop and had it plugged. Today we went to Garvey Hyundai in Plattsburgh, NY and took slime air canister into dealership and asked why they do not tell customers that their 2012 Elantra Limited do not come with a spare or jack. We also stated that we were going to have to get AAA Roadside Assistance since we had to tow car to nearest dealer 40+ miles away if we wanted to use our roadside assurance with them. They hurried us into a room with a service manager whom informed us this was policy to make cars get better gas mileage, by having no tire or jacks. They were willing to sell us a spare donut tire on rim with jack for $298 +, which my spouse said no way. But they did give us a free car wash, which car was still filthy after it came out. Well hopefully, our next purchase next year from an American automaker will have a spare tire, jack and roadside assistance to our local garage if needed.

I have purchased 3 new Hyundais in the last 4 1/2 years. I would consider myself a loyal customer. On 8/19/18 I stopped at Jenkins Hyundai in Ocala, FL. to purchase my 4th Hyundai in 4 1/2 years. I had with me the internet information on the SUV I was going to purchase. Listed below plus the window sticker posted on their website.Detailed Pricing. Stock # : Y5005 / VIN : KM8J33A21JU683376. $30,800MSRP. $1,000Savings. $29,800 No-Haggle Price. $2,500 Hyundai Offer. $500 Hyundai Offer. $26,800 Final Price. $500 Conditional Offer. $500 Conditional Offer. $400 Conditional Offer. When I sat down to purchase the SUV I was told the price was just a little over $35,800 because of the added dealer extras. This information wasnt listed on the website (as you can see above). I came to the dealership to negotiate the price listed above $26,800 and was told I could purchase the SUV for $32,800 plus tags, taxes and a dealer prep fee of $899.00. As you can see above $26,800 Final Price. Only a fool would fall for this scam!I ask why they didnt list the $35,800 on the internet and their answer was we dont have to. This is totally dishonest! In doing some more research on the SUV and cars on the Jenkins lot I discovered most if not all are priced this way and are not listed on the website. They are all similar to the deal I was served up. The bottom line is that the website price is a scam to get you to the dealership so they can rip you off. This was a horrible experience. At previous dealerships when purchasing a Hyundai I was treated with respect and they negotiated in GOOD FAITH! You should be ashamed for having a crooked dealerships like this one!

Good ride, 2.0T is quick and economical. This one comes fully equipped. GPS is lousy. Seat belts are hard to buckle. Seems to be quality build. Like it but would like my AWD back. Nice vehicle. Looks good. Feels good. Needs a GPS upgrade.

Issues with the 2015 Sonata and no help from Bluelink or Hyundai - I have a car with 5492 miles and the check engine light comes on. I go to service, they want to take my car for God knows how long. They dont have the part. So I refuse to leave it. I explain to them that driving with a bad VCM is going to cause more problems. They are indifferent. They refuse to reimburse me if I do it. They refuse to help me locate the part. I tell them that it is a safety issue for others around me as well as myself. Again indifference. Snotty attitudes and no solutions other than we will get back to you in three business days which is actually five days. The car is sputtering, dumping fuel and to them it is no big deal. First and last car I will ever buy from them. Oh and my friends 2015 Sonata also had to go to the shop at 2500 miles for a shut valve and when it was repaired was worse than before and the dealership damaged his rear bumper and spoiler and then he had to lose the car for another three days. I can go on and on about how horrible this vehicle is. Do not let the looks fool you, while it may be redesigned and the price tag has gone up it is still a lousy company. And what good is the warranty if they do not stand behind it?

Great service. Great price. No pressure looking at vehicles on the lot when getting my car services. 10 yr warranty on vehicles. Honest mechanics and service people. Outstanding customer service and Hyundai is impressionable.

I purchased a brand new Hyundai Tucson Sport in December 2019 off the showroom floor. I paid cash for it. In February there was a clicking noise so I took it to the dealership. After diagnosis they said that a rod was coming loose and they would have to replace the motor. I only had 2000 miles on it. I should say Im 70 years old and I treat my vehicles with care. After replacing the motor it never ran right. I talked to the service manager and he lead me to believe that a rebuilt motor could have been put in it and could not confirm to me that it was a new motor. After taking it back due to low power I got frustrated with Hyundai and I traded it in at CarMax on another brand of SUV. Ill never own another Hyundai again.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

The main issues I have with the vehicle are fairly minor, although some could potentially be a major issues. When creating a rear deck for transporting items, the rear passenger seats dont fold down perfectly flat. I ended up building my own slide-in deck to compensate for the slightly lifted rear passenger seats. The adaptive cruise control seems a bit laggy adapting, but that is probably why the manual says it cant be trusted if theres a difference in speed between vehicles over 35 mph.I also live in California where motorcycle lane splitting is legal. The problem is it can confuse the adaptive cruise control. Very frequently Ill be going 40 mph (rush hour traffic on a freeway) and a motorcyclist will blast by in between the lanes at 60+ mph. About 50% of the time the cruise control will start tracking the lane-splitting bike and suddenly accelerate, potentially causing my vehicle to smash into the vehicle ahead of it which is only going 40 mph. Fortunately, the cruise control has always been buggy enough so I typically keep it on a short leash anyway, ready to brake. But it is a potentially dangerous annoyance. Im not sure whether its just bad luck, but my Santa Fe has been broken into more in the first year of ownership than in all the other vehicles Ive had since I started driving 40+ years ago. Its probably because its new looking and its an SUV which has no lockable trunk. But here is the problem with the vehicle: In all cases when my vehicle has been broken into, Ive been less than 100 to 50 feet away and heard nothing. In the last instance, I heard glass breaking but no alarm. As far as I can tell the alarm is useless. The blinking light on the dash is just a bad joke. Im definitely looking into some aftermarket alarms now. If there had been an alarm, as it claims to have, then I would have been alerted and been able to stop the burglary. I know this to be true because I stopped a theft on my prior vehicle because its horn went off when the window was broken, and I ran right out and chased off the burglar before he was able to carry off anything.Also, although I know this a problem of all SUVs, it would be nice to have a secure, lockable cargo area. As it is, anyone breaking into the car can easily steal anything as there is no place to hide anything, except the glove compartment. Also, when I see vehicles that have been in rear-end accidents, the vehicle doing the rear-ending usually takes most of the damage, with a crumpled hood and such. When my Hyundai was rear-ended at low speed by a sedan half its size, my SUV somehow got most of the damage. The auto repair shop sent the insurance company a $5000 bill. Which it paid, but still that suggests a fairly serious bumper design issue. Even the first vehicle I owned from 1980, a Toyota Tercel, would have not sustained that much damage if it had been hit similarly in the rear. Of course it also had thick rubber bumpers, but still, this is a $45K vehicle.

2014 Hyundai Elantra - Around 74,000 miles my engine started making a ticking noise. It would get quieter as it warmed up. When I took it to the dealership, the mechanic that looked at it said another Elantra engine went bad, this winter took a lot of engines out. We got a lot of bad engines in this winter. Something is wrong with these engines. Then he informed me that I would need a new engine. This was a Hyundai dealership mechanic that stated this. I already knew something was wrong because of the Sonata engine recall and all of the blogs where Elantra engines were going bad between 68 and 75,000 miles. I took better care of this engine than the book called for. But since I was the second owner the warranty had run out at 60,000 miles. When I bought it around 35,000 the engine sounded perfect. And it was a certified car from a car lot. Hyundai says they only warranty certified cars from a Hyundai car lot. Never again will I buy a throwaway car. In my opinion the engine need to be recalled, they know they have an issue. I am currently driving a 2018 Elantra for a week while I get another car. The engine has 2200 miles on it and I can hear the same ticking already, plus it shakes a little coming from the drive train, until it is driven at least 10 miles. The steering tends to get rigid from time to time like I am sliding on some ice.

This complaint is in regards to the Hyundai customer service team. I have been in contact with several associates and managers, concerning a state to state transfer of my vehicles registration since November 19th, 2021. On November 19th, 2021, I contacted the team (via (800) 523-4030) to ask the best course of action for receiving, completing and returning the required documentation for this request. I was advised to mail in the documentation, to the overnight office located at the following address: 5505 N. Cumberland Ave., Ste 307 Chicago, IL 60055-4301.The package was delivered on Nov 22, 2021 at 9:48 am and signed for by an associate. After not receiving any follow up, I contacted the team again on December 9th, 2021 to confirm delivery. No confirmation was provided and I was told they would be following up with their partners in Chicago. I followed up again on December 17th and the 27th, still no answer or record of previous conversations. On the 27th I resubmitted the state to state transfer request via email/secure message. I was referred to the escalations department and have followed up 5 times since as resent the email once. Including today. There is still no record of notes from previous conversations or requests previously sent.Today I asked for a 4th submission via secured messaging, a copy of my title and for yet another email to be sent to the titles and complaints department. None of which has taken place. I am currently paying monthly for a vehicle I cannot legally operate, due to the customer service teams blatant neglect for the last 2 months. Each time I call I have to repeat this story. Enough is enough.

My 2012 Hyundai Veloster has strong smell of gasoline inside of vehicle. Dealer states that this is normal with temps over 100 degrees and start and stop traffic, so they did nothing. I guess this means that it cannot be used from May through September in the Henderson/Las Vegas area, as the temp is always over 100. I cannot believe they think this is acceptable. Do not buy this car. The dealer did provide me with details stating this issue is normal. Im not sure where he got it, but it appears to be from Hyundai.

My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!

I received a letter from Hyundai with the promise of ten $1.00 gold coins if I went to my local Hyundai dealer on specific days. I did bring the letter as I was told and spoke to the person from Hyundai that was handling that promotion. Although I did not buy a car that day, I was told that the gold coins would be mailed to me in 7-10 business days. It has been over three weeks and I have not seen any coins yet. This deal was at King Hyundai in Deerfield Beach, Florida. I really feel that this is a real come on and false advertising. I am not sure I would return to this dealer (although I have bought a car from them before) and I am not sure I care to buy another car from them when I decide to buy. Hopefully, you can straighten out this problem and send me the money I am entitled to.

I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

2008 Hyundai Sonata - Driving to work 2 weeks ago, I noticed the rear end of the car felt strange, some movement in the rear end. As I was driving something happened in the rear of the car. I knew I was going to wreck - my car moved so quickly and spun to right, knocking me out. From my understanding of the wreck from a man who observed the wreck - I flipped multiple times, was on my side, landed upside down and slid upside down fast and for some distance and hit a tree (?), a stump came up inside the car - Jaws of Life had to remove me. I am recovering and a guardian angel had to be with me to have survived this horrible wreck - something happened in the rear of the car - there is a recall for a crossbar in the rear suspension that can erode due to snow, salt etc...?

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

From the hundreds of complaints I have read about Hyundai and their airbag lights, Im beginning to understand that you either live with this problem or you find another car. I pulled out my airbag fuse because Im tired of looking at the light and Im certain that this is a problem that neither I (mechanic for 8 years) or a mechanic at a Hyundai dealer could ever fix. My car is a 2003 Hyundai accent. I maintain this car very well and Im happy with the decent gas millage it gets, but safety is also a huge priority. Im not going to put my life on the line because Hyundai doesnt want to provide support for their customers. Let us know what the problem is so customers like myself could at least fix it.Obviously, this is a consistent and similar problem, otherwise you wouldnt have so many thousands of people complaining. Tells us and make the solution affordable, quit lying to people Hyundai. Glad my other car is a Nissan and not another Hyundai. Hyundai = embarrassment.

Love this Hyundai SUV! We have over 200,000 miles on it and it just keeps going and going! Weve gone on many road trips and it handles like a dream. Weve traveled from CA to Florida a couple of times and never any problems. The car holds all our luggage on road trips, keeps us protected and fun to drive. I love the heater/air conditioner, smooth ride, the rear seat folds down to hold our luggage on long trips and for any big items we may buy and very comfortable to sleep in if we need to. But I wish they would make it a little better on mileage.

I am completely disappointed with the condition in which the brand new Santro GLS was delivered to me by Express Hyundai Velachery, Chennai. I had to give the vehicle for service on day 1 of delivery. If this is the condition of your new vehicles, I can only Imagine what will happen to them after few months of usage. I now regret that I made a wrong choice going for Hyundai. Having spent 4.5 lakhs for a vehicle I am travelling back home by public transport, this is an insult that these guys can never compensate. I will address in all internet & online forums until I get a proper response. To those, Sales and Quality control VPs happily sleeping back home, please wake up!! You have a very dissatisfied customer who was sold with a defective piece of crap. Below are the issues and I have a copy of the Repair Order given to me by the service team.1. Wheel Alignment issue -Vehicle Pull Drift in LHS, 2. Issue in Engine - Engine Check Warning remaining On, 3. Interiors Malfunction - Front LHS window Switch in broken condition, 4.Tyre pressure issue, weak nozzle.Apart for the delivery issues, the below additional fittings were not given to me at the time of delivery (as promised by the Sales Agent, when I booked the Vehicle). 1.Parking Sensor not installed, 2.Window visor not installed, 3.Seat Cover Different from what was promised to me at the time of sale.Hope you can understand the reason for my frustration and feeling of insult, the car that you sold to me has issues in all departments, engine, wheels, interiors, seats, you name it and you can find a defect in it. I HATE HYUNDAI.

After four years of usage and 145000 km, I experienced a leak from the heater unit located inside the vehicle. The local dealer through the warranty department refused to address the problem indicating that I will have to pay in order to have the problem solved. I am concerned since I believe that problem should be the last to occur in a vehicle since if one is not familiar with vehicles it can cause the engine to overheat and engine damage. I have had vehicles in the past. This is my first Hyundai and I never had such problems with them.

I bought a used 2010 Hyundai Accent with 31,000 miles from a Columbus used car lot. I wanted to get the car certified so that I could reinstate the 100,000/10 year powertrain warranty. I called the Hyundai corporate headquarters in Arizona, and was told by a long-time, highly experienced customer service rep that all I had to do was take the car to any Hyundai dealership, pay a fee, and they would perform the 150-point inspection required to certify me car. I made it abundantly clear that the car was not bought from a Hyundai dealership. I called four different Hyundai dealerships in Columbus/Newark, Ohio and spoke with an unparalleled collection of rude and ignorant idiots, who all provided different interpretations of the Hyundai warranty, although all sold that brand for a living. Four hours later, I received a frantic call from a young man who identified himself as a Hyundai Case Manager. Apparently he had reviewed the voice tape of my conversation with the corporate customer service rep, and was calling to tell me that the rep did not understand the pre-certification procedure, and that Hyundai could not and would not certify my vehicle. Next I called the Hyundai dealership in Heath, OH about repairing a plastic bumper cover that had already cracked in the bitter cold we have been experiencing (in my garage). I was told very rudely that the Hyundai Bumper-to-Bumper warranty does not include bumpers!! I have had the car three weeks, and this is my experience with Hyundai. By the way, this is a car that was rated at 40 miles/gallon highway in 2010 which, after testing, was shown to get 32 mpg at best. NEVER DEAL WITH HYUNDAI.

I own a Tucson ix35, I am very happy with the car to the point that I wanted to change my old one for a new Tucson. My disappointment started after I took it to the shop because of a hesitation problem. It was a Friday, at first I was attended adequately. They asked my phone to call me the next day (Saturday) to inform me what the car needed to solve the problem. They never called me until I showed up on Monday in the shop to see what the problem was. They have not even touched the car and they were surprised to see me there, at 3:00 p.m. I received a call telling me that the price was approximately 360 u.s.d because they did not know if other parts were faulty, showing that they have not checked the car professionally and technically to what I said to suspend the work.When I appeared to take my car, the person in charge tried to give me a not convincing explanation for the delay with a not very friendly attitude. After he was asked about report a serious shop is supposed to give the customers before delivering the car, the guy said Do you know what a check up is? and urged me to pay 39 u.s.d. My son was about to react but I signaled to calm down. I did not say a word, paid the bill and left the shop. The car was as dirty as I left (I do not know if they do not have any more the policy of delivering a clean car or simply the 39 dollars I paid are not worth it). Anyways the summary is: I as a customer feel mistreated and I am seriously reconsidering the possibility to buy another Hyundai. Take this information of my bad experience to try to improve the quality of the service. My best regards.

Hyndai has trash vehicles and they don’t take ownership. One recall campaign 181 lead to my valve covers being bad but first I was told nothing could be repaired because my engine is bad. Corporate got involved Eric ** the worst did nothing just boss Jennifer just as bad. I called day after day and she refused to escalate to her boss. Corporate world is suppose to help them customers. Poor customer service get all the heat but Lazy corporate gets all the $$$. Bottom line they want me to pay $387. My car has been parked for 10 days and they owe me $400 plus for rental. I need the highest in command to reach out to me or I go to my local news and all social media. Enough is enough.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

Since I have had the car April 2015. I had to buy front brakes and rotors 3 weeks after the purchase for inspection. The dealer told me they dont have to replace the brakes for Pa. inspection. How can they sell a car with bad brakes. Also this car has an issue with the tire pressure sensor no matter what pressure you have. And now I am getting a fuel sensor error causing the check engine light to come on. I am scare that with the sensor for the fuel may cause issues with the fuel gauge and not knowing the amount of fuel you have such as reading 1/2 fuel and being empty. This needs to be addressed via Hyundai to repair this asap.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

The airbag light was on in my 2009 Hyundai Tucson. When I took it to the dealership for diagnosis, it was found that a wire in a small assembly behind the passenger seat, that is attached to the seat belt, was broken. The dealer said they could not fix the wire because its a liability since it has to do with the SRS airbag system. There is no replacement part, so the whole assembly where the wire goes under the car, needs to be replaced and it costs thousands of dollars. The dealer contacted Hyundai and advised them that I want Hyundai to pay for this expense because it is not under warranty (60,000) and my car has 67,572 miles only. However, they responded back that Hyundai will not pay. This is a safety issue and I do not have the money to repair what I know is a defective part. I am extremely upset that they would not consider this an exception to the warranty rules, because it was never tampered with, only checked by the mechanic at the dealership and that is the only place I get it serviced. This is not normal wear and tear or a moving part and should last the life of the vehicle. And this is a serious issue.

2011 Sonata - So I got this car 2 years ago and it has been hell from the start. So I get the car and of course its used and I had 66 thousand miles on the car at purchase. And I tell you the motor mounts struts bearings needed to be replaced after 1 month of having the car. Of course I purchased an extended warranty on the car at time of purchase. So anyhow so this past week I was dealing with my engine stalling on me. I called Hyundai and they set me up with the local dealership in my area which, mind you, is not their fault my car is a piece of crap because I did not buy it from them. But the problem that I am having with Hyundai is I will be stuck without a car for 2 weeks while the car is being serviced. Nope I dont think so. So just a FYI to Hyundai you have lost a customer for life and I know one customer dont mean a thing to you because will get more customers. And I think its crap that you do not provide your customers with loaners. Im done. So long Hyundai! Trading this POS in. ✌

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

My 2016 sonata is a month old. The adaptive cruise system has failed and initiated an emergency stop while driving. The driver door is misaligned and allows road noise into the cabin and water into the sealed part of the door. The drivers side windshield wiper is misaligned and fumbles across the windshield making all sorts of noise. When I went to Hyundai of Serramonte the service clerk directed me first to a body shop. Then to the Hyundai where I purchased the car since it was a different dealer. Then told me the problem was normal and pointed to a far off car and said something like all doors are like that. We then walked over to the other car so I could show him the weather stripping on the other car does not create a gap like is on my car. He then said I can make an appointment if I want and walked off.

On June 14, 2014, around 7:30 p.m. I started up Sideling Hill in Maryland. My car -- 2004 Hyundai Elantra slowly started to lose speed. As I looked at the speedometer, I noticed it was declining to 40 mph and accelerating did no good. Suddenly smoke started to come out of the drivers rear section and the oil light came on. I immediately pulled over and stopped. The car did not start again. I had it towed back to my home area to a repair shop that the two driver recommended. The guy looked at it and called me that week and said the oil pump was gone and it needed a new engine. I decided to get a second opinion and had the car towed to another mechanic. He said that he ran a couple of tests and that it needed a new engine.... not sure if it does or if neither wanted to fool with it. Anyway, I decided I need my car (single, 62 years old and have elderly parents who live at a distance). The mechanic ordered a used engine in decent condition but it was a 2002 that would fit my 2004. When they got it and started to put it in, it did not fit as my engine had a variable down timer and the 2002 did not. However, when the mechanic checked the engines that would fit my car as well as checking with the salvage yard and my VIN both found that a 2002 should fit my car. However, it does not as evidently my car -- a 2004 was fitted with a 2003 engine. So no instead of having my car finished July 4th week, it is again waiting for another engine, which is extremely difficult to find. Its been going on a month; I have family in the area. My friends are all gone and/or working during the day while Im at home. So, Ive been taking public transportation (cabs) for errands, which of course is inconvenient and costly. I emailed Hyundai and of course, I received a canned reply saying the usual. Ive had the car and overall its done well but Im frustrated that they would fit cars like this and then it comes back to haunt the consumer -- me. Of course, it doesnt help that Sears did a tune-up awhile back and didnt mention that there might be something wrong with the engine. The mechanic who now has my car says that it was running on only one piston -- the tune up was done a year ago. Last year, the rep at Sears had wanted me to have my anti-freeze and steering fluid replaced and I had said not at that time. Another post I had read mentioned that he had a similar issue as a result of his anti-freeze leaking. Im wondering if Sears did not replace the lids or valves back correctly. Anyway, Ive got a major expense on my hands and am currently unemployed. But my main concern is that I cannot get out in case of an emergency. So my car is still at the mechanics going on week 4 now. And there is no sign of finding an engine that will fit the car as it is.

I bought a Hyundai Accent 2016 as a compact car for the city in late April 2016. The test drive was short; I did not notice any issue then. After a few weeks driving small distances every other day, I noticed that my back was getting stiff, my neck also, and I developed acute pain in the sciatic nerve. Every bump on the road made it less and less bearable. Early July, I had to drive the car on much longer distances through the city... By the third day I was crippled in bed with excruciating pain. As I was contemplating the ceiling wondering how I was going to take my dog out and feed the kids, I realized that the last time this had happened, 25 years ago, I had bought a Hyundai Excel and I had not linked the pain to the car! Instead I spent thousands of dollars at a chiropractor and on pain killers; saddened that I had a bad back at such a young age. I had no idea a seat could be so badly built; also the suspension could be so weak and of bad quality, that it could injure our backs. In between I bought a Volvo to raise a family; then a Lexus; and I had no problem even during pregnancy or after moving stuff from house to house.This time, I went online and yes, many others also experience back pain in a Hyundai. Doing yoga, bicycling and being fit, my age is not related to the problem, I told the dealer when I brought the car back. He offered 14 000 dollars in July to take my 20 000 dollars Hyundai back. He tried to sell to me a Sonata or an Elantra 2017 for an extra four thousand dollars. I refused. I simply cannot afford such a loss. Online I had found that many others also report acute back problems with these Sonata and Elantra. I contacted Hyundai Canada and they told me to try another dealership, that there was nothing they could do.I researched and ordered two orthopedic cushions and back support to help. I still have a sensitive back. It is manageable, as long as I do not do long drives. Otherwise I feel stiff and need special care and rest when I get out of the car. My yoga practice has suffered from this and I no longer contemplate becoming a yoga instructor. So please DO NOT BUY A HYUNDAI IF YOU WANT TO AVOID SUCH DAMAGE TO YOUR BACK. I will sell this car as soon as possible and will never own a Hyundai again. The second time was one too many. Now I know.

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

2012 Hyundai Touring car - Driving 45 mph. Everyone slammed on my brakes. They would not lock up. Hit the car ahead at about 22 mph. No air ages deployed even though it smashed in the hood.

I was in a car accident yesterday. I hit a deer head on going 70 mph. My airbag never deployed and the deer took out my entire front and shoved the engine or engine block back. The car (2010 Hyundai Elantra) is being totaled and no one can tell me why the air bag did not deploy. I spent the morning in the ER and have a concussion, bruises and pain from the impact of hitting the steering wheel. I called Hyundai and they want me to fill out an information packet for them. The car has only been serviced by a Hyundai dealer. First responders to tow truck drivers cannot believe the airbag did not work.

Airbag light on with code B1448 OC Passenger Sensor Mat Defect. Now the passenger side airbag will not deploy in a collision. Hyundai should put out a recall to fix their mess on this airbag issue.

Hi, just wanted to share with experience Ive had with Hyundai. I have encountered several issues with my Equus, both with the 2011 and the 2014 models. With the 2011, it was serviced a multitude of times, concluding with the installment of a new compressor. However, the cooling (or lack thereof) issue still remained. When that lease ended, I was assured that the A/C issues with the Equus had been rectified. In good faith, I leased a new 2014 Equus, and much to my dismay, the A/C issues were NOT resolved! So, here I am, AGAIN, in the same exact predicament! Hyundai insists on continuing to deny this problem exists and continues to market inferior products. Any consumer can read the blogs on the internet and clearly see that there is a definite A/C problem with the Hyundai models, including the Equus! Hyundai is lessening their credibility in continuing to deny this issue exists! Hyundai needs to step up to the plate and stop denying that they do not have an A/C problem with this vehicle. They MUST do the right thing. Otherwise, their reputation will be at stake. Recurring customers like me will no longer return, and unfortunately for Hyundai, we will tell others about the poor service and callous treatment we received and of our negative experience.

Worse company ever! Basically every time I call looking for my title they claim a piece of paper is lost etc. They have everything they asked for including my buyout check, but every time I call I get nowhere and a huge runaround. Now they say they need a bill of sales. Im buying the car from them but they want a bill of sale from me. I dont get it. Anyone else have this problem?

Purchased car new in March 2013. Had towed to shop for repairs when brakes failed in May 2013. Received car back in June 2013. Car ran well, battery charged correctly and all was good for awhile. Car started to shudder/jerk a little at takeoffs from a stop again. Light and sporadic. August more frequent, September it worsened and October it had gotten bad again. End of October 2013, left my home and the car shuddered at start and went about 60 ft to stop sign again and breaks locked up solid, no lights or warnings on dash. It happened again at third stop sign! (still with-in two blocks of home). Forget the errand now just have to get it home and call for tow. Pulled out into highway in left turn so I can get home easily, and car stops locked up solid in middle of turn and road. Loaded log truck heading towards me and I cannot get car to move. Took several stomps on accelerator peddle to get it to finally crawl forward. Crash avoided but the grill filled the entire passenger window and then some. Got car home and towed to dealership the following Monday morning the 4th of November 2013. Dealership said they could not duplicate, but had huge data software upgrade for car. This was supposed to be done the first time. I told them on Monday I was not getting back into car period. Now in contact and waiting just a few more days before formal full-out legal battle begins. Hyundai has known about this life threatening safety issue for years and instead of fixing has only made it worse. Do your research before buying. I will be doing a lot more in-depth search prior any future purchase.

Had to replace both passenger and driver side axle on my 2011 Hyundai Sonata. This should not have happened. The car is only 5 years old. There must be more out there that have had to replace these. Please send your comments then and notify corporate headquarters Hyundai. Please, in order to get a recall and your money back if you have already replaced these. You can google Hyundai Sonata or Honda corporate headquarters and get a phone number or call a local Hyundai dealer, they will give it to you.

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

I purchased a 2016 Hyundai Tucson in 2018. I was under the impression had a 100000 mile warranty! In June 2020 I had to take car to have 3 door latches replaced because doors would not open! On November 17, 2020 my daughter was driving my vehicle and was at my brothers house and when she was backing out car stalled. She tried to crank it but had to have help pushing back in my brothers driveway. Had the vehicle towed to my house. My uncle who is a mechanic came to my house the next day and when my husband cranked the vehicle he said the motor was gone! On November 21, 2020 I had vehicle towed to dealership because Hyundai has had issues with their motors and I wasn’t sure if that was what was wrong with mine. They did find that it was bearing rod! I’ve read numerous reviews where Hyundai has had issues with the bearing rod!! Hyundai warranty said I only had a 5 yr 60000 mile warranty because I was the second owner. I did not know I only had a 60000 mile warranty! Hyundai dealership wanted to charge 12000.00 to replace the motor! They tried to screw me over there and of course Hyundai warranty is not going to replace it on a vehicle that is only worth 12000.00 to 16000.00. This has been the worst vehicle I have ever purchased!! My mistake for being unaware of all the issues with Hyundai or I wouldn’t have purchased it then. I would never ever recommend Hyundai to anyone! Worst vehicle ever!!

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

Very angry with Hyundai Motor America. At the end of February my car had a warning light (the only one ever) Hybrid battery low, stop do not drive. After 2 days hunting for a battery, we replaced the battery only for it to be completely dead. Had it towed to the dealership. They run a diagnostic on it and tell me that it needs a power relay assembly kit replaced. Ok, so we have that replaced. The next day I call and they say, Well we replaced it but your engine is locked up! BULLCRAP! I have been going back and forth for over 2 months with Hyundai Motor America only for them not to stand up to their word!HMA called dealership to have them drop the oil pan and look for metal fragments, well guess what? They found metal fragments in my oil pan. Even knowing that these metal fragments are in there they are still denying my claim and refuse to replace my engine. They say my car is not part of the recall, imagine that! Is anyones car actually in the recall... I am so **! They are worthless liars! Would like to have an attorney to contact us all.

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

Bought a brand new car 2014 Forte. Humble Hyundai will not fix or replace it. What is the use of having a new car when you cant drive it due to a knot on the back tire? I travel every other weekend to take care of a family member. I cant do that with this tire. They do not want to even help, they say we got to pay for it out of our pocket. I think that is wrong, I gave them a nice Kia with nothing wrong, they gave me a tire with a knot on it. If your car is new with warranty, dont you think they would replace but no.So whoever reads this please do not go to Hyundai dealer in Humble TX that is in Houston off of 1960. I went to a different one, they got bought out so the car I was going to buy Humble Hyundai bought them so theyre not going to be even better. Kia in Baytown was lot better when I bought our Kia Soul. We just outgrow it. I need to get a tire so I can go help a grandma. Im like a caretaker. When the kids need a break with them not helping, its hard to get someone else. We only have these Kia Forte, his truck is down right so we got 2014 car that cant drive due to a Nexen tire. Thanks.

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

The headliner was damaged during a replacement of the sunglass holder recall. It has never been correct since. At approx. 54k, the engine failed and Hyundai replaced with an inferior short block vs. a long block engine, the rear seal was defective and had to be replaced, the engine protector plate fell off less than two weeks later. I have never felt safe in this car and sure enough 3 days ago, after going over NO huge bumps or hitting any pot holes, I came outside and the first 1.5 inches of the wheel bearing assembly was laying on the ground by the wheel. The tow truck driver said they overtorqued something when they replaced the engine. Not only will I never purchase another Hyundai, but I will recommend no one does either. After owning a Honda Civic for 14 years and 375k, this vehicle is a driving time bomb waiting to kill you!!

My 2008 Hyundai Veracruz with roughly 60,000 miles on it has been at the dealership for two weeks not running. There is damage to the engine and excessive sludge build up which has also damage parts around the engine. I was told that the work is not covered under warranty because it is due to lack of maintenance. I was able to produce receipts that proved I get scheduled oil changes on my car and passed on this information to the dealership. I then called Hyundai North America and filed a complaint and requested to have this work covered under the warranty since it happened from no fault of my own. It has now been two weeks and a Hyundai North America regional manager has failed to reach out to me and contact me in regards to this. I call and email and still have no answers as to what is going on with my car. I have just received a phone call from the dealership that they received an email and that Hyundai will not cover the engine damage because they still find it happened due to lack of maintenance. Nobody from Hyundai North America has reached out to me to discuss these findings. This is the second Hyundai I purchased because I was sold on Americas Best Warranty. This could not be less accurate. The customer service has been below par and the fact that they will not stand behind the warranty and fix what is broken is worse. I will never purchase a Hyundai vehicle again and I ask you to take my experience into consideration before you do. I understand that there is no guarantee that nothing will last forever and I accept that, I can deal with that. The customer service from Hyundai is what is completely dissatisfying and unacceptable.

I bought a new 2015 Hyundai Elantra and already had problems at 37,000 miles. My car started making weird noises and lost power when we went to take it in the car wouldnt even start. When you go there to buy a car they treat you like gold. If you have a problem I felt more like we were shoplifters. I would never recommend buying a Hyundai to anyone sadly it looks beautiful but thats it.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

We purchased a new Hyundai in December of 2013 from Hall Hyundai of Elizabeth City. We had oil changes done in excess of requirements and used the best oil always. As time went along we noticed our car kept getting louder and louder as we drove. I took it to Hall Hyundai of Elizabeth City to have it looked at. The service dept. girl (Aamanda **) had me come out and look at something dealing with the tires. She showed me that the tires were wearing out in a choppy manner on the inside of the rear tires and that was what was making the loud sound as we drove; and that we simply needed to get a complete realignment and new tires. But then, thankfully, she showed me that the front tires were doing the same thing. The reason I say thankfully is that as soon as she showed me that, I immediately knew that this was not an issue that I should have to care for. It was a defect in the Hyundai Elantra suspension design and that they were trying to pass the blame and cost and problem ownership on to the consumer, and absolving themselves of any responsibility of causation through their own product design. After we went back inside the service dept., she tried to blame it on that I might not have had the tires rotated up to requirements. But she wasnt thinking properly again. These tires only rotate front to back and back to front, not side to side; therefore negating the thought of non-rotation problem causation. For it was happening in the front and back tires, which it would still have happened even if we rotated the tires everyday. Then, I said to her that this was a deeper problem and that tires were junk and that it wasnt the need for me to have a realignment. After that she went in the back and I never saw her again. So I left my name and number (of which she already had) with an elderly lady at the back service stand and asked her to have Aamanda call me when she figures out whatever she is figuring out, and she never called me. Subsequently, when I got home, I researched on the internet this issue and I found very many reports of the same problem dating back many years. Some of them mentioned in their report that they did have their proofs of tire rotations as needed and that Hyundai still blamed it on the car owner. My question, if it was an issue of the car owner not doing things properly as Hyundai dealers and Hyundai itself contends, how is it possible that it is exactly the same issue happening to thousands of Hyundai owners over a span of years? Simply put; its NOT anything that the consumer is doing wrong, and IT IS an issue that HYUNDAI has ownership of (it IS an issue concerning a defect in the suspension of the automobile ~ FACTLY), and they need to be made and forced to rectify the problem with all owners that are dealing and have dealt with the issue.

Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.

My wife and I purchased a brand new 2011 Hyundai Tucson based on the consumer safety ratings. We had a baby on the way so safety was important to us. On September 23rd 2011, six months after driving the vehicle off of the lot, I got a frantic call from my wife saying the car was smoking. I told her to pull over and I would come get her and we would call a tow truck.Within two minutes I received another call. This time the car, she told me, was engulfed in flames. Se narrowly escaped being trapped in the car, since the automatic locks were locking and unlocking in a ghostly manner and was trapped momentarily in the car, along with our 4 month old son, inhaling electrical smoke. Thankfully they both got out alive.The investigation concluded an electrical fire had started and the vehicle was a total loss. I have never experienced such rudeness on the phone as I attempted to contact many representatives from Hyundai Consumer Affairs. Hyundai is a disgusting company. They told us that Americas Best Warranty did not cover this. Never buy a Hyundai. Your life may depend on it.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

After an engine recall of our Sonata, we had to use our own money to rent a car to replace the car for over 90 days. We have been promised our $800 plus many times but every time we call to inquire where money is, we are getting the run around that corporate needs more doc??? Total crooks who have made our experience so bitter, that would never recommend buying or dealing with low life company.

I purchased a 2013 Hyundai Elantra Limited with all the bells and whistles. The Elantra comes 17 inch tires when you order the Limited. The 17 inch tires are also very low profile tires (45). The day I purchased the car was a cold and rainy day last November. When I test drove the car the roads were wet. On dry pavement the road noise started at about 35 MPH and gets so loud you have to turn up the radio just to hear it. NOT what you would expect from a $25000 car. I have complained about it to Hyundai - they authorized me to have the tires replaced with better quality tires - which I did and the problem still existed. Hyundai admitted there is a problem or they would not have replaced the tires. Many road tests have been done with Hyundai employees and all admit there is excess noise. I am working with the BBB to get Hyundai to buy the car back. Last week Hyundai after admitting there was a problem now wants to deny the claim. The problem is an engineering issue that cant be fixed and this was told to me by Hyundai. Has anyone had luck with the BBB arbitration hearings? I am very disappointed in Hyundai. Hyundai admits there is a problem now wants to deny a claim. I am not going to go away.

My 2013 Hyundai Elantras engine failed early November 2017. I took the car to Sansone car dealer where they agreed the engine needed to be replaced due to sludge build up/engine failure. Hyundai motors refused to pay and referred me to BBB telling me they would honor BBB DECISION. Once I provided BBB with information I was told I did not qualify because I had more than 60,000 miles on my car. I again argued with Hyundai motors but they said I was to blame because of lack of care, sludge. I have been a car owner more than 30 yrs and have never had this type of problem! Disgusted Hyundai customer!

I had bought a New Hyundai I20 Era on 19th of June 2012 from M/S Advaith Motors Pvt Ltd, Bannerghatta Road, (Next to Spar), New # 1 to 5, Old # 44/1 A, Bangalore - 560076, +91-80-22966201/3. Immediately after one month of the Drive of around 400 KMS, the drum brake sound started. Since it was new car, I thought may be it needs to set or something. However after the first service I still have the same issues, then I realized it is real Problem. After that I had visited and asked them for replacement or fix of the brake system. They did some cleaning and then they gave it to me and it went fine for few days and again problem started. Now it is 3 times the Brake system has been replaced and then number of times it has been services, the brake problem persists.Due to the assurance given at the beginning of the problem by Service Manager in Advaith, I kept on going to them to fix the issues and then drive for few days and then go back again to fix the issues. Now after it was going to be one year, I raised complaint in May and then Brake was replaced to fix the issues saying that it is a service issue. However again the problem is still there. Yesterday I had Advaith Service personal visit and also see the same issues. I had driven around 10 KMS to show him the issue again and then they ask me now to bring again the Car to the Garage and then will see and fix the issue.Since I have been wasting my precious time of Visiting the garage and keeping my car in the garage for repair and replacement, I will no longer be able to do the same. I need a permanent solution. I even tried to sell the Car 2 Lakhs Less than the Amount within 7 Months of Buying due to this problem; however no one is ready to buy the car with Brake Problem. Due to the Brake issues if any thing accidental happens, Hyundai will be responsible for this. I have to use this car as I have to travel to office with the same only. I had already had minor accidents due to disturbance and also when I tried to avoid the sound. I had spent significant amounts of time and also money for this Problem, if not given permanent solution then I would not not hesitate to claim it too. So please let me know your feed back so that I can go to further Process of getting my rights.PS: I had call to the Customer Care today and they said I have to go to service center again and there is no solution other than that. And they also said complaint was raised them in May (after 11 Months) and so it is Service Issue. If I would have complained on the second month to this mail ID or Customer Care I think it would be better rather than going to the Distributor who always takes the ownership of the Product as to the Law. However now I am coming to you directly to have solution. Please let me know if you need scan copy of all the Receipts and Proof History of Break issues with Advaith Hyundai from the day it started. You can also refer the History of the Car. I am also posting a Registered Letter to the Corporate address.

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for. Second, I am being told that my vehicle’s warranty doesn’t move to the second owner yet. On our purchase paperwork it states in 1 place that we have the factory warranty with the purchase and in a second place it states in very large font, WARRANTY INCLUDED, the dealer will pay 100% of the labor and 100% of the parts for the balance of the factory warranty of 10 years or 100k miles. We had the vehicle towed to the dealer per what the engineer at corporate advised my husband to do. It has been a week and we are getting the run around on if anything will be fixed and if we can even get a loaner car. We work overlapping times on the other sides of the county and cannot possibly share a vehicle. Unable to find rides every day, one of us had to miss multiple days of work dealing with this. My car is a 4 year old Hyundai Tucson that is equipped to warn you if you have low tire pressure, a door is ajar, oil is low and so on and so on. Somehow, no warning at all, and very on time oil changes, my car made an odd noise going up a hill, and then it died. The engine seized. How can something like that happen on a 4 year old car, less than 100k miles and none of its warnings throwing red flags and there wasn’t any codes either. Did I mention my husband is a mechanic. This is not normal and I don’t understand why we are getting the run around between the dealer and corporate. A loaner car should have been approved immediately along with the warranty work. I want to be able to continue enjoying my car that I’m still paying for. :(

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

This car was sold to me as a higher end model, so my expectations coincided with that. About a month into ownership, the car started emitting this terrible smell every time I accelerated onto the interstate. As winter progressed, the smell stopped. When the heat returned, it came back. It seems to stop after a while then return after oil changes. Ive had the vehicle a little over 2 years now, and the compressor already died. I dont even run the A/C over the 3rd bar even on the hottest days! Gas mileage already seems to be waning. I was doing 40mpg (primarily interstate driving) on regular unleaded with 10% ethanol. Now its doing 35 or so. I really like the push button start and car door lock/unlock.However, Ive been having trouble getting the car to lock over the past couple of months. Ill press the button as usual and nothing happens. Its sporadic, cant find a pattern by temperature, weather, or amount driven. On a different note, the volume doesnt automatically adjust to engine speed, so Im constantly adjusting the volume. I would much rather pay attention to driving! On a positive note, the car is comfortable and rides well. The heat and A/C work quickly (when they function). Two settings on the heated seats is really nice.

Have a 2015 sonata limited - only had it since Sept 2014. Its only two months old and in the shop for engine problem. Took in two days before and came home, went back the next day with the same problem. Dont get me wrong, I love the car - just not the engine problem. I think they need to replace the car.

I am on my 4th consecutive Hyundai, and for the most part find them to be good value. BlueLink, on the other hand has changed my opinion of Hyundai. The customer care service, which is required to get any other service, is not valuable and Ive never used it. I paid over $3K extra for a package with push button start so I could take advantage of the remote start feature. Its ridiculous that I have to pay $200/year to use this. I would actually be much better off to pay to have a remote car starter installed. Id do this if I hadnt paid so much for the push button start feature. Ive tried calling Hyundai to see if they could offer any sort of promotional rate, especially considering that now new owners get 3 free years of BlueLink. I tried calling BlueLink customer service on several occasions and hung up after being on hold for over 30 min each. Finally, after a 45 min hold I got through and the rep was able to offer me absolutely nothing. I let him know that when I trade next time, I will be inclined to consider something other than Hyundai.

I purchased a 2013 Hyundai Sonata March 2015. I had no problems with the car up to a week ago. First my check engine light came on and then a knocking-ticking noise from my engine. I took my car to OReilly and they checked it and informed me it was the camshaft. After then I was driving down the road the noise got louder and then the car stalled. It shut off in the middle of the road. All the lights came on and it STOPPED!My car was towed to a local Hyundai dealership. Spoke to someone this morning and they havent even looked at the car yet. I work 35-40 miles from where I stay and I dont have no other kind of transportation. After further review I found that Hyundai has had a ridiculous amounts of recalls on all of their vehicles even the new ones. I also found out that they recalled over 470,000 Hyundai Sonatas 2011-2012. After reading the reviews of this recall my car is doing the same thing as the 2011-2012 models. I have contacted Hyundai twice and all they are telling me is that my car is not part of that recall. My car is doing the same exact thing. They do not care and it is just ridiculous that there is so many problems. They wont get me a rental or a loaner. I plan to go to everyone news station I can find and report this issue. These cars arent safe or reliable and someone has to speak up and take action!!!

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

I have got a used Hyundai Sonata 3 months ago. So wanted to register for BlueLink so found it was registered on a travel as the car was used to rental service. So called almost 25 times but the customer care always said two days one week but till now I have the same issue. My BlueLink is not registered. I got a reference number ** which I think is no use. If you all can’t do the service properly then better remove that app from the car. It’s waste to buy Hyundai when they cannot do what they have promised.

After purchasing my AWD Hyundai Tucson in October 2016, I have been notified that this specific model had a dual clutch transmission defect that results in delayed acceleration from stop. The recall did not solve the problem and all my complains regarding the transmission was denied by Hyundai dealers. Since that date any time I go to the dealer complaint about loud transmission vibration and sound and delay on acceleration etc. they simply reply sorry this is due to the discontinued DCT defect that is well known for this model as if I have to accept it and live with it. The real problem that I have discovered that Hyundai has known about this defect prior selling the car to me and still they sold it and I simply have to live with the defective transmission that will definitely crash in the very near future!!!