Honda Automobile Model 2021 Honda Insight
Honda Automobile Model 2021 Honda Insight

Honda Automobile Model 2021 Honda Insight

2021 Honda Insight

The 2021 Honda Insight is a hybrid sedan that combines fuel efficiency with modern features. Features can vary based on the trim level. Here are some common features associated with the 2021 Honda Insight:

Hybrid Powertrain:

The Insight is equipped with a hybrid powertrain, typically featuring a 1.5-liter Atkinson-cycle engine paired with an electric motor.

Fuel Efficiency:

Known for its fuel efficiency, the Insight is designed to provide excellent gas mileage.

Trim Levels:

The Insight is typically available in multiple trim levels, such as LX, EX, and Touring, each offering different levels of features and amenities.

Infotainment System:

A touchscreen infotainment system is often included, and higher trim levels may offer features like Apple CarPlay and Android Auto compatibility.

Safety Features:

Honda Sensing safety suite is commonly included, featuring collision mitigation braking, lane-keeping assist, adaptive cruise control, and more.

Interior Comfort:

The Insight typically provides a comfortable and well-designed interior with features like available leather-trimmed seats and a power-adjustable driver's seat.

Climate Control:

Dual-zone automatic climate control is often available on higher trim levels.

Smart Entry and Push Button Start:

Keyless entry with smart entry and push-button start is a common feature.

Driver-Assistance Features:

In addition to the Honda Sensing suite, features like a multi-angle rearview camera and a cross-traffic monitor may be available.

LED Headlights:

LED headlights are often included for improved visibility.

Wheels:

Alloy wheels are typically standard on higher trim levels.

Sunroof/Moonroof:

Some Insight models may include a power-adjustable moonroof or sunroof.

For the most accurate and up-to-date information on the features of a specific 2021 Honda Insight model, I recommend checking with a Honda dealership or visiting the official Honda website.

Manufacturer: Honda

MODEL: 2021 Honda Insight

MSRP: $26775.00 USD


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Honda Automobile Model 2021 Honda Insight


Product Reviews:

My daughter was involved in an accident on Saturday, August 27th. Shes dri
My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.
Published: August 29, 2011
Reynelia of Chula Vista, CA
Source: consumeraffairs.com

I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2
I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2015. On 03/12/2015 while travelling from Ernakulam to Kollam on official trip along with 3 other colleagues, halfway thru the right side quarter panel glass (glass pcs between back door and the dicky door) automatically shattered. When we checked with the service centres they said they have never come across such instance before and this can be claimed only under insurance. We are not ready to accept this. This should be a product defect since there was no other reason we could see. Has anybody else faced such a issue?
Published: December 4, 2015
Rajeev of Kochi, Other
Source: consumeraffairs.com

I have owned many motorcycles since my first in college but I keep going ba
I have owned many motorcycles since my first in college but I keep going back to Honda. My most recent is the Shadow Sabre and I am very pleased with it. While there are a great deal of motorcycles out there with as good looks and features as my Honda not many that are as reliable. I have been problem-free with all of my Honda bikes over the last 25 years and will stick with them.
Published: September 14, 2020
Dennis of Union Bridge, MD
Source: consumeraffairs.com

This email regards a horrible customer service experience I have had with H
This email regards a horrible customer service experience I have had with Honda. I have had a problem with my 2017 Hatch - the center console randomly begins a series of beeps (beep-beep-beep) and throws my iPhone, especially the navigation system, off of the system. I have video recorded the problem happening and taken it to my dealer and another dealer on 4 occasions. They cannot replicate the problem.I called Honda USA to seek additional help. My case was given to a case manager - LUIS - who argued with me, made me cry on every phone conversation, even angered my even-tempered husband. I am seeking help with this problem and all I got was verbal abuse. When I asked to speak to a manager or another agent, I was told by LUIS that I could only speak with him. This one experience - this one experience alone - has decided me that Honda is not the company for me. You seem not to care about a problem that I am sure with time will end up in some sort of recall situation - I simply cant imagine that my car is the only one having this problem. If your customer service is so uncaring and apathetic, then I simply cant be a part of this company.
Published: September 27, 2019
Jennifer of Edwardsville, IL
Source: consumeraffairs.com

I am really frustrated with the services of Honda Activa.
I am really frustrated with the services of Honda Activa.
Published: November 5, 2011
Herry of Tilak Nagar , IN
Source: consumeraffairs.com

Im your customer from Malaysia Kuala Lumpur. I buy Honda City car dated 08/
Im your customer from Malaysia Kuala Lumpur. I buy Honda City car dated 08/08/2017. I need to make complaint because my car Honda City driver seat chair is problem, when I asking for check about 3 month, then the services company change new for me. But until now the problem still have, why the services company cant solve my proplem, when Honda staff recommend me to go another one car services center, when I call the services center, the Malay girl told me, because I am not a regular customer so I cant get appointment from their company, and I need to wait after DECEMBER 18 just can make appointment for checking my car. Can I ask you, if in few month accidentally I can appeal to court. I hope you can helping me solve the problem. Thanks & Regards.
Published: October 13, 2018
Tey of Other, Malaysia
Source: consumeraffairs.com

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a
I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).
Published: December 7, 2016
Rakesh of Birmingham, AL
Source: consumeraffairs.com

I have a Honda Accord year 2014 version. I bought it during December 2014.
I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.
Published: September 9, 2017
Peck Ying of Sungai Petani, Other
Source: consumeraffairs.com

If you are a bike lover you must have heard of the CB1100F that hit the roa
If you are a bike lover you must have heard of the CB1100F that hit the roads in the era of 1983 and stole millions of hearts with its ravishing looks and mind blowing performance. My new Honda CB1100EX has same legendary design of that heritage bike. The design will take you back to few decades back and I love that feel whenever I am on my cherished bike for a ride. The heavy weight bike will surely compliment a man’s personality in best way. I bet the weight of the bike must be more than even Harley-Davidson Roadster 1200.One con of this bike is that you might find it somewhat tough to change the direction while you are in a hurry. Obviously few more such minor issues are there. But that is with every other bike that you may select. But for a seasoned rider like me this is the perfect bike that I am fond of.
Published: September 18, 2018
Darene
Source: zigwheels.ph

I recently received a recall notice for a new Honda SXS we purchased. The r
I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.
Published: January 22, 2021
Barry of Lenoir, NC
Source: consumeraffairs.com

This has been my first time dealing with Honda. I leased two cars, Civic an
This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill. In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th. As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.
Published: February 9, 2012
Mohamed of Midland, TX
Source: consumeraffairs.com

Engineering top notch, quality control excellent, super reliable, easy to r
Engineering top notch, quality control excellent, super reliable, easy to ride. Great gas mileage stability at high speed, easy service, easy starting low cost operation. Available parts world wide. Many available aftermarket accessories.
Published: September 2, 2020
Lou of Kilauea, HI
Source: consumeraffairs.com

In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AI
In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AIR CONDITIONER stopped working. I live in Florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that I have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is NOT covered under warranty. Honda indicated that the cost to fix the condenser is $716.85. I went to the dealership twice to speak with the General Manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and I was told to go through my insurance company. I also reached out to Honda of America and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The Honda air-conditioning condenser is unduly prone to damage caused by normal road debris that does not affect other auto manufacturers condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with NO protection at all. However, this typical design poses a problem for the Honda condensers and will happen over & over again, and Honda refuses to do anything about it calling it normal and working as designed! This should be a recall.
Published: July 15, 2015
Denise of Boynton Beach, FL
Source: consumeraffairs.com

Windshield was cracked and has chips in it. It was not repaired, dealer sai
Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasnt. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal. When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didnt. What’s up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.
Published: January 30, 2012
Ronald of Chesapeake, VA
Source: consumeraffairs.com

Sales department uses delay tactics to go through the process of purchasing
Sales department uses delay tactics to go through the process of purchasing a vehicle. Finance department tries to fiddle with numbers and charge for items that are optional...which they dont tell you until the very end, (e.g. 300 insurance fee, which is really an optional documentation fee). Service department confirms issues but does nothing about them. They lie about what was done or not done and use subjective tests to say that nothing is wrong even though a documented 3rd party assessment indicates otherwise. Do not recommend purchasing or servicing a vehicle from Richmond Honda in BC.
Published: October 22, 2019
ada of Richmond, BC
Source: consumeraffairs.com

Something needs to be done about Hondas defective STARTERS, Like a recall.
Something needs to be done about Hondas defective STARTERS, Like a recall. I purchased my 2014 Certified Honda EX from you guys last year. The car was very new. Only 18,000 miles on it. I just had to have my car which has 50,000 miles on it towed! I had to rent a car till this is fixed. This is inexcusable. I bought a HONDA for their known reliability and 0 mechanical issues. This is my 5th and most expensive Honda and I barely got 1 year out of the car for a VERY expensive fix. I did not take it to a dealer because I knew they would rake me over the coals on expense. I did request my mechanic buy a HONDA starter, not some knock off brand. We shall see if this starter works.I spoke to customer service at Honda USA in Calif. and they told me they were unaware of this issue. Go online. You will see HUNDREDS of complaints regarding bad starters! I am requesting compensation on this cost either from Wild Honda or from Honda USA. You guys are selling new cars with DEFECTIVE STARTERS in them. This must stop or you will have a class action lawsuit on your hands. I am requesting a call back from Honda USA on this issue.
Published: August 12, 2016
Julie of Mequon, WI
Source: consumeraffairs.com

Ive been on Hondas since the late 60s, dirt, trail & blacktop versions.
Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.
Published: September 9, 2020
Nothappy of Desoto, TX
Source: consumeraffairs.com

The 2018 Honda Civic Sport Touring that I purchased is the single worst aut
The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.
Published: December 12, 2018
Malik of Teaneck, NJ
Source: consumeraffairs.com

I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May
I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May 2012, mileage is 1,5000 km plus. I found the car key remote control button (unlock button) paint has peeled off. My car had maintenance in Honda service center already 4 times. I have made feedback to Honda customer service center my problem. They gave me the answer its under wear and tear. Im dissatisfied as this answer for me due to the car being just half year.
Published: May 19, 2012
Tan of Kota tinggi, other
Source: consumeraffairs.com

I love my Honda Del Sol Si because of the style and it is good on gas, easy
I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.
Published: June 21, 2018
Amanda of Las Vegas, NV
Source: consumeraffairs.com

Honda had a recall on their power steering hose because these leaked. Mine
Honda had a recall on their power steering hose because these leaked. Mine actually developed a leak so bad that the fluid leaked onto the exhaust and created so much smoke that my wife thought the car was on fire (she was driving it alone). She did make it home and I let it cool down and checked the situation. All of the fluid had leaked out and after refilling it, the power steering pump made a terrible noise. We got Honda to replace the hose under the recall but they refused to replace the pump because they said that after the 36,000-mile warranty... too bad basically. They seemed to agree that the faulty hose caused the fluid to all leak out which in turn ruined the pump but refused to cover it. We were thinking of buying a new Accord until this. If they admit to making a crappy part, they should cover everything that is damaged by that part.
Published: July 4, 2013
Kelly of Willis, UT
Source: consumeraffairs.com

My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8
My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8/4/2012 while he went Taiping trip with his group of biker friends. The motorbikes certainly cant start after stop to have a drink in Taiping town. So far, we have been changing so many new bikes but this is the first time this kind of problem arose, which feels uneasy and yet needs to arrange towing service from Taiping back to Ipoh. In my mind, Honda should bear all the cost incurred including the towing service which make us feel unsatisfied of the product. I have been sending two complaints to Ban Hoe Seng webpage, but no reply from them. I feel disappointed and lack confidence to spread around confidently of Honda product. All my friends ask us about the incident.
Published: April 17, 2012
Yong of Taman Song Choon, 31350, Ipoh, Other
Source: consumeraffairs.com

I leased a 21 passport with my husband last month from Honda. The sales tea
I leased a 21 passport with my husband last month from Honda. The sales team was great, price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer. I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive. After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. The manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/not proper functioning transmission is not normal. I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel. My husbands friend has the 20 passport. No issues. No rust. No transmission problems. Why is this the issue with the 2021? Issues after a little over a month of ownership not a good look. Awful job Honda!!
Published: January 30, 2021
Amanda of Staten Island, NY
Source: consumeraffairs.com

I have been a loyal repeat customer of Honda for 26 years and have purchase
I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.
Published: July 28, 2017
Diane of Plymouth Meeting, PA
Source: consumeraffairs.com

I received a recall notice for my 2015, which I leased at Millennium Honda
I received a recall notice for my 2015, which I leased at Millennium Honda in Hempstead NY. I scheduled my appointment to have to recall service done, 2 weeks in advance. On the day of my appointment (12/31/15) I took the day off from work a drove to the dealership. The service agent wrote up my job, took my car and asked me to wait in the waiting room as this service can take up to 90 minutes. After 100 minutes of waiting, I was summoned by my service agent who informed me that no work had been done on my car, as they did not have the parts to do the job.Its been 2 weeks since that first failed attempt at Millennium Honda, so I decided to schedule with another dealership. This time it was Advantage Honda in Manhasset NY. I was reassured by Stephanie who made my appointment for 1/16/16, that parts were available and that I would be afforded a free rental car due to the length of time this job would take. The day before the scheduled appointment, I double checked with Stephanie, that parts were available as well as the rental car, as I was driving a longer distance from my home. I was reassured by Stephanie that all was in place for my job today.When I arrived at Advantage Honda today, not only was I informed that they did not have the parts to do the recall service, but I was also not entitled to the free rental car. This is now 2 different dealerships with the same outcome. Ive got a brand new leased car in need of a potentially dangerous airbag related recall repair needed, and cannot find a Honda dealership that can perform the service. Shame on Honda!!
Published: January 16, 2016
Steven of Rockville Centre, NY
Source: consumeraffairs.com

Honda dealership is great. But when it comes to the actual corporation they
Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.
Published: February 20, 2017
David of San Clemente, CA
Source: consumeraffairs.com

The problem is the blinking of D sign on the meter board of my Honda vehicl
The problem is the blinking of D sign on the meter board of my Honda vehicle. The gear is also not changing smoothly.
Published: December 16, 2011
Badmus of Abuja, OTHER
Source: consumeraffairs.com

A few years back on a cold February night, I was driving home as usual. I s
A few years back on a cold February night, I was driving home as usual. I soon noticed a spark from the hood and realized that I should pull over. It took just about all my might to pull the car over into a parking lot. As soon as I exited the vehicle, I saw flames shooting out from the hood. I stood on the side of the road shocked at what I was seeing. Everything in my car was ruined - my workbag, a store return in my trunk and even my 1-year old sons car seat melted. We were at a loss on what to do next and did the normal procedure of calling our car insurance.The initial inspection to see if it was a fire due to our negligence was done and a check for the value of the car was received. It would cost $7,000 to see the exact cause of the fire, which would have been at our expense and almost the whole value of the lost vehicle. Our precious Accord was our only vehicle and paying for rental cars was getting too expensive, so we decided we couldnt do the inspection and wanted to have this nightmare over with, only to be haunted by it later on. Our son is 4 now and we received a letter in the mail indicating a recall on our car to fix a defective power steering hose that can leak fluid and catch on fire. If you recall, I had to use all my might to pull the car over, which I assume that the power steering hose having a leak is very possible to be the cause of the fire.We have contacted Hondas recall department and Walter was assigned to our case. Regardless of what happened (me almost being in the car while it was on fire), the car no longer exists so therefore, Honda doesnt care. Interesting enough in the same month, 3 years later, we passed a newer model Accord in almost the exact location with its hood on fire. And yet there is still only 1 reported car fire due to the recall. I honestly doubt thats the case and that there are many other victims. I am certainly angry!
Published: March 7, 2013
George of Centreville, VA
Source: consumeraffairs.com

2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my tran
2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my transmission about a month ago. It started with slippage then hard shifting into reverse, and now, it hardly shifts from 1st into 2nd. It holds 1st way too long then shifts out of 1st, slips, and then slams into 2nd, causing the shift indicator light to blink and a check engine light code. The car was purchased new and currently has 130,000 miles. From what Ive read on the internet, it is a common recurring problem that Honda is aware of. I feel there needs to be an extended recall to 150,000 miles.
Published: March 8, 2012
Tyrel of Kihei, HI
Source: consumeraffairs.com

Braking problem... There was a sudden problem in the front braking of CBR25
Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.
Published: November 24, 2011
Rahul of Howrah, Other
Source: consumeraffairs.com

My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had th
My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had the transmission rebuilt but not by Honda dealership. I serviced this car well and everyone knows there is a defect that will happen again. So I will be getting another car before my warranty from the tranny specialist expires (2 years or 24k). This cost me about $2800 for the rebuild.
Published: January 2, 2012
Theresa of Sebeka, mn
Source: consumeraffairs.com

I had visited Boch Honda West for sales inquiry. We felt really bad after l
I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.
Published: March 20, 2017
Robert of Somerset, NJ
Source: consumeraffairs.com

Windows fogging up really bad. Takes forever to defrost just the front. The
Windows fogging up really bad. Takes forever to defrost just the front. The rest of the windows don’t really clear up. If more than one person in the car talking can’t see anything. Have to stop the car and wait till front window clears. I called Honda and they said no one has called in on this problem. If you are having this issue please call them. This is a very dangerous situation. Can’t see out to rearview mirrors or back. I am fighting with them to give me another car. I have read people having problems and being told poor heating system in this model. They must make this right with their customers. Please Please call and complain.
Published: September 7, 2018
Carlos of Manistee, MI
Source: consumeraffairs.com

I recently drove down to Florida to visit my sister in my 6 month old 2016
I recently drove down to Florida to visit my sister in my 6 month old 2016 Honda Civic. Once I reached Orlando, all of my warning lights turned on and my car stalled. I had it towed to Holler Honda on Semoran Boulevard Thursday night. It is now Saturday MORNING and I have not heard anything regarding my car or even getting a loaner. I have called Holler Honda TEN TIMES within these two days and each time Ive been placed on hold and transferred to a line where they are insistent on taking down my name and number to give me a callback. Unfortunately they never do call back. At this point I would love to leave that car that costs me $500 at the dealership since its such a freaking headache!!
Published: September 10, 2016
Ashley of Orlando, FL
Source: consumeraffairs.com

Trash truck crossed center line and hit driver side door while traveling at
Trash truck crossed center line and hit driver side door while traveling at 60 mph. Car spun around in front of the trash truck and was broadsided by the truck on the drivers side. Car continued to spin and rear-ended into guard rail dividing highway. Truck then ran over the left front corner of car. Car suffered $15,000 in damages and two sections of frame replaced. Wife was injured with whiplash in back and neck, aneurism on aorta, and seat belt pancreatitis and chest and neck seat belt burns. I was not injured. No air bags deployed in the vehicle. My insurance fixed the car instead of totaling it. The car suffered $10,000 in diminished value. I cant find a lawyer in WV to help me, cant find a lawyer to file suit against Honda for failure of air bags resulting in injury. Car was a 2010 Honda Civic Hybrid and was purchased on 1-9-11 and accident was on 3-24-11.
Published: May 4, 2012
Raymond of Nitro, WV
Source: consumeraffairs.com

Last week, I gave my Honda Stunner in one of the service center (Vahini mot
Last week, I gave my Honda Stunner in one of the service center (Vahini motors, Kollam, Kerala) to correct certain complaints in the engine. I bought my bike just 8 months back, but I got an engine complaint. As they said, I changed an engine part (gasket) but still there is an unwanted noise while accelerating. Also, they had not corrected the RPM meter. All the services, that is the first four services, were done correctly. Looking forward for your reply.
Published: June 9, 2012
Jishnu of Kollam, OTHER
Source: consumeraffairs.com

I have a Honda Civic 2009. The paint started to crack and peel from two yea
I have a Honda Civic 2009. The paint started to crack and peel from two years ago. The peeling and cracking is now everywhere on the car. It was a shame everywhere I went in these two years. Since I bought the car used, I thought the car was repainted because of an accident. However, I recently searched online and found out that this is a widespread problem for various Honda models!!! I called Honda customer service and was told that because my car is just out of warranty (for twenty days) the repaint job should be done on my own expense, no matter the problem was persistent for last two years. Putting aside how much shame and discomfort this car has brought for me in these years, I was shocked how rude and irresponsible they are in dealing with their loyal customers.My suggestion to you all my friends is: NEVER go for Honda for your new car! Compared to the value and respect other automotive manufacturers like Toyota, etc would provide, it is crazy to invest your money on a car that brings discomfort for you when the company also refuses to take responsibility for their defective products.
Published: May 21, 2016
Behzad of Rochester Hills, MI
Source: consumeraffairs.com

Im complaining very much about Honda CB TWISTER bikes gear box since from 1
Im complaining very much about Honda CB TWISTER bikes gear box since from 10 months. So Im kindly requesting to please solve out my problem by Honda near by my locality. Im waiting for your kind response.
Published: January 26, 2012
Kamlakar of Sirsi, Other
Source: consumeraffairs.com

I was very frustrated. My new Honda City 1.5 S (purchased on 23.05.2011) wa
I was very frustrated. My new Honda City 1.5 S (purchased on 23.05.2011) was sent for a fourth preventive maintenance on 27.03.2012 on a check-all indicator, check aircon malfunction and check alarm triggered when the car locked at the dealer (Kah Motor’s job sheet **). After 6 weeks, I received a call on 08.05.2012 from my dealer that Honda reported there were four burnt spare parts (electrical boards) and were not under warranty claim! Then, I requested for an explanation on this warranty exclusion, but I still don’t have a reply till now! I need this matter to be investigated immediately.
Published: May 8, 2012
Soon of Malaysia, Other
Source: consumeraffairs.com

I leased a Honda in 2013. In March 2015 I traded the Honda in on another ca
I leased a Honda in 2013. In March 2015 I traded the Honda in on another car. The dealership obtained a payoff from Honda Leasing. The payoff check was sent to Honda. They cashed the check and sent a free and clear title to the dealership. 6 months later I get a bill for $280 property taxes. They got their payoff. Dealership got a free and clear title. I dont owe them anything, hence free and clear title. They are now turning me into collection agency because I wont pay them. Looking through my papers, they sent me a refund check 2 months after they released the title. Anyone else have this problem? What did you do?
Published: December 31, 2015
Michelle of Morgantown, WV
Source: consumeraffairs.com

I tried to ask for a roadside assistance for my 4 month old Honda Odyssey d
I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.
Published: April 19, 2019
Jeffrey of Buford, GA
Source: consumeraffairs.com

I ride a Honda 1982 cb900f super sport and I love it. If I was going to pur
I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????
Published: September 7, 2020
Darrin of Duluth, MN
Source: consumeraffairs.com

I have been driving Accords since 1989, I learned a very valuable lesson. O
I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.
Published: January 4, 2015
Ronald of Springfield, VA
Source: consumeraffairs.com

I bought a second hand car from Honda in May last year (2017). This would b
I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?
Published: March 31, 2018
Christopher of Melbourne, Other
Source: consumeraffairs.com

I just received my 2018 Honda Accord a week ago, drove the car 300 miles an
I just received my 2018 Honda Accord a week ago, drove the car 300 miles and transmission needs to be replaced. Honda corporate wont give me a new car and gave me a bunch of lame excuses. I paid $35000 for a brand new car and dont want a car that is already messed up! Local dealership agrees with me but they are not the decision makers but I have been told by others that the dealership could make this decision and do the right thing for the customer. This is my second Honda car but will certainly be the last one! I will take to every social media site possible to express my extreme displeasure as well as the local TV stations.
Published: February 10, 2018
Robert of Collegeville, PA
Source: consumeraffairs.com

Paid over $800 for tires and alignment and after I drove off I realized I h
Paid over $800 for tires and alignment and after I drove off I realized I had to force the wheel to the right for it to stay on the road. Then to test it I let go of the steering wheel multiple times and it immediately pulled to the left. I called the service department three times to speak with the man who oversaw my service, he didnt answer. So I made a u-turn and returned the vehicle. He did a test drive and came up with new terms to explain why its pulling and blamed it on the road. Three different men drove the car three different times on the main road including the technician and claimed nothing is wrong with the car. They refused to service it or even take a look at it. I told them not to drive out my gas and my mileage. They still took the car anyways and drove it around. The manager asked at first I said no then yes. He also did everything to try and keep the car on the road but still refused to service it or replace the gas in my car. As he was testing the car he was raising his voice at me saying its the road the car is pulling because of the road. I will never ever return to any Honda dealer to service or purchase a car. They are a bunch of criminals running a business.
Published: December 1, 2018
Camara of Lake Worth, FL
Source: consumeraffairs.com

The Honda brand is been a long time reliable ride for my family. I have 4 H
The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.
Published: November 19, 2021
Sajid of Spring, TX
Source: consumeraffairs.com

Durability would have been a 5 except for plastic side mirror which has bee
Durability would have been a 5 except for plastic side mirror which has been a problem. Performance has been great. Gas mileage excellent. Repairs few. Performance and comfort excellent. Have performed regular maintenance only. Buying and servicing car has been a pleasure. As an older female, have experienced unpleasant disrespectful interactions when purchasing and maintaining other car brands. Overall performance, comfort, durability, and holding value would motivate me to buy another Honda and recommend to friends and family.
Published: December 2, 2016
Jane of Danvers, MA
Source: consumeraffairs.com

I went into Honda of Burlington here in Washington and was coming in to pay
I went into Honda of Burlington here in Washington and was coming in to pay off my 2021 Honda Accord and was persuaded to purchase another vehicle of lesser quality. Within 24 hours of the purchase I regretted this decision because the car was not of equal quality to the car I had drove in there. The general manager called me to tell me she would not give me my original car back. Again it had not even been 24 hours and I had been calling all morning trying to reach someone in management but they were all in meetings. I just wanted my car back and they refused! Not only was this emotionally damaging but the general manager said she could tell I was upset because I was crying and she said I can tell youre upset so I will let you go after telling me I couldnt have my car back and me begging to get it back. She was absolutely horrible! She did not need to be rude as I never once raised my voice or anything. I simply begged to have my car back. She said no! Have a good day and hung up. I have always supported Honda and am very devastated that this is how they do business! I would not recommended them to anyone! How could you do that to someone? They simply got the better end of the deal and would not give me my car back and also told me to just take and trade the car of lesser quality if I didnt like it. Im done with Honda!!!
Published: March 9, 2022
Amber of Arlington, WA
Source: consumeraffairs.com

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EX
After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!
Published: December 27, 2014
Jerome of Holton, KS
Source: consumeraffairs.com

I would recommend Honda for its reliability, durability, minimal repair if
I would recommend Honda for its reliability, durability, minimal repair if regular maintenance is followed. The ride is comfortable, not overly tiring during long trips, have ridden from Chicago to Orlando and returned, I even followed Route 66.
Published: September 6, 2020
Yosh of Chicago, Illinois
Source: consumeraffairs.com

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001
My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes. I have then to call Honda Service who send on chargeable basis, a vehicle to tow the battery to jump start the car. Thereafter, the car carries on.This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.
Published: February 24, 2012
Anand Kumar of Taluka Vagra, Dist. BHARUCH, Other
Source: consumeraffairs.com

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 wit
I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the drivers seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said normal wear and tear, -past warranty. They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!
Published: January 23, 2012
Paul of Pelham , NH
Source: consumeraffairs.com

I plan to buy out a lease and was informed by the dealer that Honda Canada
I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.
Published: September 30, 2019
Stuart of Surrey, BC
Source: consumeraffairs.com

The Honda 2013 CRV Nav system is totally unsafe and dangerous. I have conta
The Honda 2013 CRV Nav system is totally unsafe and dangerous. I have contacted Honda many times and always receive a Who Cares attitude. The system was sold by Honda but they could care less. Never buy a Honda and expect any quality or concerns for keeping a brand new system operable. Honda has absolutely no sense of responsibility for the product as soon as it is sold even during the first part of warranty. THINK BETTER AND NEVER BUY A HONDA!
Published: January 7, 2015
steve of Irapuato, Other
Source: consumeraffairs.com

The brand new Hondas safety features do not work. The ceiling leaks when it
The brand new Hondas safety features do not work. The ceiling leaks when it rains. The mileage on the car is from going back and forth to the dealer without repairs ever made. When I call Honda corporate, they say there is nothing they will do. They also interrupt, talk over me, and are extremely rude & unprofessional. That is unacceptable, so I keep calling back. So, while I am making payments on a brand new Honda that I cant drive and it rains inside the vehicle, they bully me and tell me they are going to charge me with harassment because I keep calling. Haha! As an emergency flight nurse working alongside police, I can just see how the police will investigate Hondas claims when I show them my lemon vehicle. Hell, theyll start calling Honda for me!
Published: June 2, 2012
NoMore of SafeFromHondaBullies, CA
Source: consumeraffairs.com

On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshiel
On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brothers office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there. The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, Well, you knew that you did not have any money when you came in here. I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, “Well, I apologize. I guess I was out of line. I was so upset that I only responded by saying to her, “You certainly were out of line.” I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.
Published: January 6, 2012
Geraldine of Pittsburgh, PA
Source: consumeraffairs.com

Having owned 5 Hondas over the last 15 years, I can tell you this is NOT th
Having owned 5 Hondas over the last 15 years, I can tell you this is NOT the same company it once was! Customer Service, WAS their strong point, and was upheld to a standard that surpassed the industry. NOW it is just MAINSTREAM... MAYBE EVEN WORSE! We are getting ready to purchase our new vehicle and it will NOT be a HONDA. Not because the vehicles are faulty... but because the service standards have fallen to a level of disgust and unethical practices. I hope this review gets seen by anyone that might be considering a HONDA for their next purchase. BUYER BEWARE!
Published: September 10, 2018
Kelly of Eureka, MT
Source: consumeraffairs.com

Honda Ridgeline - it is easy to get into. It works wonderfully as a car or
Honda Ridgeline - it is easy to get into. It works wonderfully as a car or truck, the back seat raises to allow access to a level floor, which is great for packages. This is the best vehicle that we could own as retirees.
Published: April 30, 2018
John of Grand Junction, CO
Source: consumeraffairs.com

The entire air conditioning system on my brand new 2007 Accord had to be re
The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!
Published: September 1, 2011
Ron of Collierville, TN
Source: consumeraffairs.com

I would give ZERO stars but the system wouldnt let me!!!! We WERE a loyal H
I would give ZERO stars but the system wouldnt let me!!!! We WERE a loyal Honda customer until recently. We have had 5 Honda vehicles over the last 20+years and now will no longer buy them again because of a customer service rep. We were having issues with our Minivan (died on the side of the road) and brought it in for a $900 repair. Two weeks later, the same issue happened again. At that time we were told there was a recall issued for Piston rings on cylinders 1-4, which we were unaware of, so we brought it to the dealer. The dealer told us the recall expired 13mths ago so they cant do the work. The svc mgr told us to contact Honda and they may be able to work with us.My husband called and spoke to a rep there who was the worst customer service person we have ever dealt with. She basically told us that Honda sent out 1 warranty letter and because it expired wont do anything for us. My husband explained we never received this letter but she didnt care. He explained we were told Honda would work with us and she said Honda wont work with us, its not their problem anymore. She would not listen to what we had to say, what happened to us due to a defective product in their vehicle or at least try to work with us in any way. She just stated the recall expired.My husband told her that our experience in dealing with her in Customer Service was the worst experience and he would NEVER buy a Honda again. She didnt care and just got off the phone. My husband called back later that afternoon and spoke with a dif rep to complain about our horrible interaction with the previous rep and she apologized and stated she will have the case looked over again for a second review.The next day my husband was called by the very person he complained about and interrogated about the previous makes and models of Hondas we have had in the past. He said he was told he wouldnt have to talk to her again and there was another case manager handling our case and she said no, this is my territory and Im the rep. He then asked for her supervisor 5 times and was told NO, you cant speak to them. He told her we spoke to a dif rep and she said someone will review our case with a different set of eyes and she said we shouldnt have been told that because Honda doesnt do that. She gathered the rest of the info that she needed and left it at that. She said we MAY hear from someone up to 48hrs but she doubts it. Once again, we were not looking to get anything for free. Honda put a defective product out there and we drove it around without knowing of the lingering hazard. They washed their hands of the problem because they did their due diligence and sent out 1 letter. We never saw it and I know thats not their problem, it is ours. We did get stranded because of that issue, we spent $900 because of their issue. We have to spend $3500 because of their issue. The car is not even worth that. So we are out a vehicle. My husband is a retired Police Officer who was injured on the job which ultimately ended his career-he was hit by a drunk driver going 91 miles per hour. We have a limited income and now are out a vehicle because we didnt see a letter.When we told the original rep all this information, she could care less and all she stated was that the recall expired. We told her we would never buy Honda again-she couldnt have cared less. So...sorry Honda. You are losing a loyal customer because of your customer svc rep and their lack of compassion and understanding. You are losing a loyal customer because of your lack of standing by your product and having a family drive around in a defective vehicle that put us at harms way.
Published: October 25, 2019
E. of Elburn, IL
Source: consumeraffairs.com

I booked an appointment with Honda for April 12th, 2016 at 10 am in order t
I booked an appointment with Honda for April 12th, 2016 at 10 am in order to take off four winter tires, replace them with all season tires and replace the air filter. This is a very routine service and one that can be done in less than 45 minutes. This was performed in Thunder Bay, Ontario at the Gore Motors service center. After dropping off the vehicle there was no communication between them and myself and at 6 pm I decided to call. I called 15 times between 6 pm and 8 pm (close) with no answer and absolutely no update on my vehicle. I had to work a night shift as a health care professional at the local hospital and as a result, had to take a taxi to work. This is absolutely unacceptable and frankly, embarrassing. This service was not provided because I am a woman. If this was an adult male the service would have been completed in an hour with no issue. This is horrible for our society, especially for a multinational corporation prominent in the Thunder Bay community. There was no apology provided when I reached the service center at 8:30 am and I was still required to pay the service fee. Such an ordeal was completely unnecessary and it does not take 10 hours to perform an extremely basic service, so either the employees were incompetent or did not provide the sufficient services because I am a young woman. I hope the Customer Service Department sees this complaint and takes action because there is no place for this in our society and I was stranded without a vehicle, which is unjust and unethical. I hope this never happens again and right now have absolutely no desire to ever enter another Honda Service Center with such poor customer service professionals.
Published: April 13, 2016
Sarah of Mississauga, ON
Source: consumeraffairs.com

I could not see due to solar glare and accidentally hit a 4-foot steel pole
I could not see due to solar glare and accidentally hit a 4-foot steel pole at about 10 miles an hour. I was wearing gloves because it was very cold that morning. My 2003 Honda Odyssey airbag deployed and the chemical from the airbag burned holes through both gloves. I did suffer minor burns but basically the gloves protected me from very serious burns. According to Honda, based on my VIN, I do not have an airbag that necessitated recall. This is my 3rd Honda in the course of 20 years and I am very disappointed. I also feel so fortunate that it was a cold morning when the airbag went off.
Published: January 19, 2012
Susan of Topsfield, MA
Source: consumeraffairs.com

Probably the worst I will ever own. It was a 2019 EX-L. Infotainment issues
Probably the worst I will ever own. It was a 2019 EX-L. Infotainment issues were horrible, very buggy system. Dealership (Brandon Honda) told me it was a known issue and they couldnt fix it. One of the managers told me it was a Honda problem and not theirs. Awesome. Doors never worked right, trapping people inside. Transmission hesitated and jerked like crazy. A very poorly engineered vehicle. I traded it in and got an Accord Sport 2.0T...Cant believe that the same company could do things so differently with their products.
Published: July 8, 2019
Brian of Tampa, FL
Source: consumeraffairs.com

2011 Honda Pilot - I was surprised to learn that my accelerator is controll
2011 Honda Pilot - I was surprised to learn that my accelerator is controlled by a computer. Recently, the TP sensor was not working properly and the car had a mind of its own. I had no control over the car. The car took off ... power steering failed and brakes locked up. I was, thankfully, in my driveway. I cant believe this is not a warranty issue. Honda should replace my sensor for free. They just reset the sensor and charged me $126. I am trying to sell the car. I fear this will happen again soon. Please consider this situation.
Published: February 20, 2013
Cathy of Flower Mound, TX
Source: consumeraffairs.com

The Honda is very dependable with good gas mileage. Solid construction. I d
The Honda is very dependable with good gas mileage. Solid construction. I did a great deal of research before buying a Honda and thanks to Consumer Affairs narrowed it down to Nissan, Toyota and Honda. The design of the Honda was superior as was the handling and performance. I knew it was the right car for me at this point in time.
Published: December 9, 2016
Saundra of Montebello, California
Source: consumeraffairs.com

2014 Honda CRV grinding noise - VTC Actuator issue - I bought my Honda CRV
2014 Honda CRV grinding noise - VTC Actuator issue - I bought my Honda CRV in mid-2013. By the time the car was 1 year old, with 10,000 miles, there was a grinding noise when I would start the car. The grinding noise lasts about 2 seconds. It has been into a Honda dealership several times. I was told Honda is working on a fix and that the problem would be addressed when the engineering department had the issue figured out. One year later (but still under warranty), the grinding noise is louder and longer than before, and happens almost every time I start the car. Upon doing some research, I learned that Honda has been installing the defective VTC actuator since 2008, in Accords. The defective actuator was also installed in 2012-2014 CRVs. It appears that Honda continued to use the defective actuator since 2008, yet customers are being told that a fix is in the works, 7 years later. American Honda has advised Honda service departments to not replace the actuator as it is likely that the replacement actuator will present the same grinding noise. A regional case manager also assured me that a fix was in the works but did not comment when I pointed out that Honda continued to use a defective part from 2008-2014. Honda repeatedly emphasizes that this is not a safety or performance issue, to which I have replied that is likely the reason it has been 7 years with no fix -- it is a low priority and Honda chooses to direct its engineering resources elsewhere. I am not sure why there has been no class action law suit to address this multi-year problem. Dealerships will not do anything as American Honda will not allow replacements to be made. This is my last Honda. Their way of doing business is horrendous. What I have now is a vehicle that definitely attracts attention (but not in a good way) when it is started as everyone in the vicinity gets to enjoy the grinding sound of metal-on-metal.
Published: July 7, 2015
Cindy of Apple Valley, MN
Source: consumeraffairs.com

When dealing with a first rated class car, one would expect first class ser
When dealing with a first rated class car, one would expect first class service from start to finish. Unfortunately with Honda, the first class service stops with the purchase of the car. Unfortunately my 2016 Honda LX would not start at an unfortunate place. Called Hondas Towing Service. Towing company showed up more than half an hour later than what Honda stated. Even got a call from them stating when tow truck should be there. Unfortunately tow truck got called much later than Honda Tow Truck Service said they called. Worst part was that tow truck driver had no idea how to tow a brand new car which should not have happened with 2016 Car of the Year. Spent over 2 hours with two truck driver trying to help him tow my own car. One would think Honda would school their subcontracted tow truck drivers how to tow. Worst part was when got to Honda dealer, they didnt know how to get car off tow driver truck. Ugh worst experience ever.
Published: February 1, 2017
Lorie of Mechanicsburg, PA
Source: consumeraffairs.com

We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda
We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda vehicles since the early 1990s, and are fierce defenders of Honda quality. At least we had been. Our 4 cylinder Accord gets very good gas mileage: 39 mpg. average. It is extremely quiet, and the heavy doors remind me of the mercedes vehicles we used to own prior to the hondas. However, at 17,000 mi. we took the car to our local tire store to put on snow tires for the winter, and the guy noticed an oil leak. He didnt diagnose it correctly, but that didnt matter as it was under warranty, which led us to have it checked at the dealership in Albuquerque. They diagnosed a bad seal btw, the engine and transmission. They had to pull the engine to get to it and repair it. It was fixed, under warranty and at no expense, but I worry now about other weaknesses that may show their ugly head as the car gets older and goes off warranty. This one seal would have cost a thousand dollars to replace had we had to pay for it since the engine had to be pulled to access it. I have an 04 Element that now has 97,000 mi., and have not had a single problem or complaint with it. Maybe the older ones were better made, as I hear Honda is having numerous quality issues with newer cars. I think well try a different manufacturer next time, as no new car should need engine / transmission seals replaced so soon.
Published: July 12, 2015
John of El Prado, NM
Source: consumeraffairs.com

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,0
I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]
Published: June 1, 2018
Sally of Tulare, CA
Source: consumeraffairs.com

2008 Honda Accord LX-P manual transmission: I had problems shifting gears o
2008 Honda Accord LX-P manual transmission: I had problems shifting gears one day, all of a sudden (51,000 miles). I took my Honda to White Allen Honda dealership to find out why. They drove the car also, couldnt figure out why it would shift improperly. To make a long story short, I was told that I have to pay over $1,800 for new clutch, pressure plate, throw-out bearing, flywheel, etc. I said, Wait, how can this be at 51,000 miles? Where is my power train warranty coverage at for this problem? I have got no response other than a big bill! I will never own a Honda again. Im going to tell everyone I can about this! I also called 1-800-Honda customer and no service! Nada!
Published: February 22, 2012
Errol of Centerville, OH
Source: consumeraffairs.com

I have owned Honda cars for over 28 years and have been very happy with the
I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.
Published: June 7, 2013
John of Eighty Four, PA
Source: consumeraffairs.com

The steering on my Honda hybrid failed while driving 55mph. When the car wa
The steering on my Honda hybrid failed while driving 55mph. When the car was taken to dealer in Eugene, we were told Honda was aware of this problem but had not notified anyone. They refused to pay for repair because they said mileage over warranty - a warranty they never informed us about. Their explanation is that if you bring auto in with steering issue, then they would inform you of the issue. So in other words - your steering has to fail and perhaps almost get you killed, which is what happened here - before they let you know its a known issue. NEVER BUY HONDA AGAIN.
Published: July 6, 2016
Margaret of Cheshire, OR
Source: consumeraffairs.com

I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I k
I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.
Published: April 14, 2020
Calvin of Stafford, TX
Source: consumeraffairs.com

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weathe
Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.
Published: August 13, 2019
Ben of Coulterville, CA
Source: consumeraffairs.com

Beyond dissatisfied with horrible paint quality and worse customer service
Beyond dissatisfied with horrible paint quality and worse customer service from Honda USA. I am awaiting a reply from consumer affairs with regards to my wifes 2014 Honda Accord, purchased new from Jim Coleman Honda in Clarksville, Maryland. My wife purchased the vehicle, along with an extended paint protection warranty (to protect the paint finish against premature wear, rust, staining, etc.), which covers the vehicle for 7 years from the date of purchase.In the past 6 months, we have taken note that the factory paint finish has begun to shrink and peel back from the rear window glass along the surrounding body panels. We notified the dealership, and they advised that there is a known factory defect with vehicles finished in Pearl White (my wifes paint color) and dark metallic blue, where this pattern has been observed. There are countless accounts of this paint defect online. Some representative web posts are linked below; There are many more... https://www.carcomplaints.com/Honda/Accord/2014/body_paint/inferior_paint_and_clear_coat.shtml https://www.carcomplaints.com/Honda/Accord/2014/body_paint/paint_peeling.shtml https://www.autobody-review.com/blog/what-is-happening-to-my-honda-paint-problems https://www.driveaccord.net/threads/paint-peeling-away-pics-included.544831/?fbclid=IwAR0rabgCs3mFj6yijicnLY4m2v_v00HGgNbyD2Fu898TA-kGuy_QDaT3qo0https://www.youtube.com/watch?v=SE3HLhHYh0wThere is even an entire Facebook group dedicated to raising awareness and seeking remediation to this obvious manufacturers defect: https://www.facebook.com/groups/389497225179056/. The dealer advised that they believed this to be a factory defect, and not a warranty issue and reached out to Honda, USA on our behalf. We were advised that resolution was reached with Honda, USA and they agreed to pay on a 90/10 basis (90% of the repair costs would be paid by Honda; we would be responsible for 10%) and we were asked to bring the vehicle in to a Honda Certified Repair Facility (Chandlers Collision Center in Columbia, MD).We brought the vehicle in to the recommended shop, and while we were able to obtain a repair estimate, the shop adjuster began scraping at the paint (causing further damage) which left an extremely unpleasant feeling about the shop. When we asked to see samples of paint work they had completed, the adjuster showed me 2 vehicles on the lot -- each one worse than the previous in terms of color match, paint texture and body work quality. Further, we were advised that Honda would not stand behind this shops work, despite telling us that this was their shop of preference, deferring any quality issues with the repair to the repair facility policies.We advised Jim Coleman Honda of our desire to have the repair performed at another facility that we had located (also Honda Certified): Subway Auto Body in Gambrills, MD. We had the opportunity to meet with this shop manager/owner who was very understanding of the nature of the repairs needed, the process needed to repair correctly and warrantied workmanship integrity. We asked about having the repair performed at this facility instead, and were advised that Jim Coleman would look into this with Honda and get back to us.Weeks went by without any feedback despite numerous calls to both Honda and Jim Coleman, and finally I escalated the issue with Honda, USA. I received a call-back from Honda advising that we took too long to schedule the repair, and therefore they were no longer accepting responsibility. The Honda representative would not allow me to get a word in edgewise, despite pleading with them that the reason the repair was not scheduled was due to a lack of response in how to proceed on their end. They refused to listen, vulgarities were exchanged, and they refuse to address this matter. Subsequent calls into Honda, and we are seemingly black-listed from speaking with a representative.Bottom line, we have email traffic assuring us that the repair would be covered at a 90/10 split, numerous inquiries on how to proceed that went unanswered, and now we are left with a nearly $2,500 repair bill for a factory defect. The shop owner at Subway has also attempted to reach out to Honda on our behalf and they wont even return a phone call -- mind you this shop pays annual fees to remain an accredited Honda Repair facility, so this says a great deal for Honda, USA in general. Since the time when we first notified Honda of the issue, the damage has spread to the full surround of the rear glass and is continually growing larger. It is despicable that Honda refuses to accept responsibility and worse that their lack of customer service follow through has only delayed remediation.
Published: August 23, 2019
Seth of Millersville, MD
Source: consumeraffairs.com

I experienced the worst customer skills ever. I thought one of the sales re
I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesnt stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!
Published: September 29, 2011
Taniesha of New Rochelle, NY
Source: consumeraffairs.com

Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the
Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the paint is peeling around the rear window. Honda says that is NOT covered under their warranty. Honda has a long history of paint peeling all over their cars and, actually, had a class action suit against them for earlier cars (up to 2013, figures). Paint should not be peeling like this.
Published: June 27, 2017
Barbara of Raleigh, NC
Source: consumeraffairs.com

I am the original owner of a 2013 Honda Accord EX-L. This car has never had
I am the original owner of a 2013 Honda Accord EX-L. This car has never had service anywhere other than Honda dealership. Even oil changes. A few weeks ago I took it to have oil change and the recall on the battery sensor. When I got into car prior to service it would not start. The dealership told me that because the battery was involved it would do that. The problem progressively got worse until actually would not start. I took back to dealership and they told me it would cost $700.00 to replace the starter. The car has around 50 K miles on it. After I googled the issue with the recall and bad starter it seems that many other Honda owners are having this problem. I called Honda and the rep said that she has heard of this happening and was surprised but her supervisor stated that it was unrelated to the recall and will do nothing about it. I will never buy another Honda again!!! Very disappointed.
Published: April 10, 2018
Julie of Virginia Beach, VA
Source: consumeraffairs.com

I purchased the Dio scooter. On the first day, the problem started in that
I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.
Published: March 21, 2012
Saveera of Po Farrukhnagar Distt Gurgan, IN
Source: consumeraffairs.com

They started using a new AC system that is faulty and costs $500 just for a
They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.
Published: July 7, 2020
Rick of Denver, CO
Source: consumeraffairs.com

I made an appointment to have an airbag recall inspection done at Brown Hon
I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.
Published: February 4, 2012
Edwin of Ottawa Hills, OH
Source: consumeraffairs.com

We love this car (Honda HRV 2016) but this is the first model of the HRV an
We love this car (Honda HRV 2016) but this is the first model of the HRV and it rattles considerably on the doors as well as the driver odometer panel. We have taken it in to be serviced twice but no one can seem to fix it. I also think it’s a little noisy and the windows seem loose when they are lower than a quarter of an inch down. But we are planning to lease a new one which we have test driven. I think those bugs have been worked out. It’s a perfect car for a small family like ours!
Published: May 7, 2018
Jennifer of Phoenix, AZ
Source: consumeraffairs.com

I bought a new 2009 Honda Accord in April 2009. On November 18, 2011, I too
I bought a new 2009 Honda Accord in April 2009. On November 18, 2011, I took my car to Crest Honda in Nashville, TN to look at the leather on the drivers seat for premature wear and verify coverage for repair or replacement under warranty. The car had 35,893 miles on it and I had owned it for ~31months. Crest took a photo of the premature wear and the service rep said he would review my issue with the service provider.In December, Honda customer service called me and stated wear on leather seats are considered normal wear and tear and therefore not covered under warranty. I intend to file a BBB claim against Crest Honda and Honda. By denying my claim, they are admitting the leather will show significant signs of wear before 36,000 miles. Leather should not be considered a wear and tear item but should be covered under defective materials if it shows wear within the warranty period.
Published: January 28, 2012
Emrick of Nashville, TN
Source: consumeraffairs.com

Upon leaving the house a couple months ago, loading the kids in the car the
Upon leaving the house a couple months ago, loading the kids in the car then, bam, the back passenger door falls, breaking the cable and damaging the fender in the process. Calls to Honda make it apparent they do not plan to do anything for a design flaw causing a safety concern for my kids who ride right next to this door. The repair from them is in excess of $1500! Then we are loading up today and bam, second back slider cable breaks! Now this door has our 6 month old baby right next to it! This is our only family vehicle, and to put icing on the cake, the sole provider for the family is off work for a back injury! Honda refuses to pony up and assist with issues despite calls asking why our 4 year old car is falling apart, their answers, normal wear and tear is not covered and we will have to foot the bill entirely on our own! Honda quality is nothing what it used to be and their customer service and support is laughable. Before these issues we were ecstatic to share our new car and tell everybody how great it was, now I would not recommend this car to my worst enemy!
Published: December 29, 2018
Damien of Genoa City, WI
Source: consumeraffairs.com

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF.
DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.
Published: September 27, 2018
JD of Hendersonville, TN
Source: consumeraffairs.com

On a high speed, trying to over-take, the car just slowed down and it just
On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it’s not working out. So what are your suggestions, please? It’s about a week now.
Published: January 6, 2012
Babatunde of Kaduna North, OTHER
Source: consumeraffairs.com

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sittin
I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.
Published: November 20, 2013
Joanne of Calgary, AB
Source: consumeraffairs.com

The car (2012 Honda Civic) is 3 months old and I have always owned Hondas a
The car (2012 Honda Civic) is 3 months old and I have always owned Hondas and love them until now. I was stranded and called AAA for a jump twice. I visited the dealer and they could not find anything wrong and said I must have left the lights on which is very insulting. First of all, I dont drive at night. The lights were set to auto on (which may have been the problem). Second, I know when lights are on; I can see the headlights. When visiting another car repair place, they noticed the battery was reading 12.5 when it should have been in the 13 to 14 range. So maybe the alternator wasnt giving the battery enough juice or something was draining the battery. The display screen read ABS system and VSA system and all indicator lights were on while trying to start. No other indicator lights ever came on. I dont want to be stranded again and the dealer was insulting. Any ideas?
Published: October 29, 2012
Beverly of Troy, MI
Source: consumeraffairs.com

The car is under powered, electrically and gas horse power. They could and
The car is under powered, electrically and gas horse power. They could and should have done better, thats why the car is not selling. Additionally, if it is raining and you get caught in it the car does weird unpredictable things, clunking along and lose power. Couple days later it was fine again. Now Chevrolet came out with a Corvette C8, looks like what an NSX should have been, even has a Targa top. I should have waited.
Published: December 15, 2019
Chris of Washington, DC
Source: consumeraffairs.com

I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $
I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $11943.74 to date on my vehicle in just 7 years. That’s an average of $1706.25 annually. That’s got to be wayyyy above average. There are 255,000kms on the vehicle, mostly all highway. This doesn’t include cost for tires over that 7 years. Most of this has also been at the dealership; most people tend to agree that that’s my problem; stay away from the dealers, they say. I highly doubt I’ll buy another Honda.
Published: March 5, 2020
Dannie of Moncton, NB
Source: consumeraffairs.com

My husband and I both leased a 2017 CR-V. We were talked into getting the 2
My husband and I both leased a 2017 CR-V. We were talked into getting the 2017 because of all the bells and whistles. The phone, trunk, door locks and auto start do not work. We brought it in multiple times but still don’t have a resolution. My car has been vandalized several times because even though I lock the door the keys lock/unlock themselves. The Autostart won’t work if it’s too cold or snowing. The phones are always disconnecting or saying no device connected. The trunk does not always work from the key fob and doesn’t always open completely and most times needs to be manually closed which is difficult with the hydraulics. I would not recommend Honda and would not recommend Fletcher Jones. The customer service has been a part-time job that no one wants to help me with. I am disappointed that I was talked into spending more money for a car with more gadgets and benefits that just don’t work the way they are supposed to. I am also highly disappointed in the lack of customer service or resolutions for our investments.
Published: February 19, 2018
Angela of Chicago, IL
Source: consumeraffairs.com

I brought my car to do a oil change and they did not do well because they t
I brought my car to do a oil change and they did not do well because they turned the screw and it got too tight so it got a leak. I have to fix it myself and it could of cost me about $700.00 because they dont want to be responsible. This is the worst experience of my life.
Published: April 6, 2017
Hector of Hackensack, NJ
Source: consumeraffairs.com

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident
I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didnt expect this from Honda.
Published: November 15, 2011
Mohamed of 6 October, OTHER
Source: consumeraffairs.com

I have purchased about 10 Honda vehicles in the past 15 years, 4 of which h
I have purchased about 10 Honda vehicles in the past 15 years, 4 of which have been Honda Ridgelines. I havent had any issues with any of them, until now. My current 2017 Ridgeline came with a toxic odor in the in-bed trunk. Every time you open the trunk, the smell comes pouring out. Anything you put in the trunk comes out smelling of the chemical. I have tried cleaning it out numerous times and even brought it to the dealership, where they tried to get rid of the smell three times. Nothing works. When I called American Honda, they stated that all of the 2017 Honda Ridgelines have the smell - the smell is from an epoxy they use to seal the trunk and there is nothing you can do to get rid of it, other than waiting for it to fade away. I have been waiting for seven months, and the smell is as strong as ever. American Honda refuses to do anything about it. Seems like they did not learn anything from the Takata airbag disaster.
Published: June 22, 2017
Amiel of Pound Ridge, NY
Source: consumeraffairs.com

The car is fantastic, but has a lot of nickel and dime expenses. It gets in
The car is fantastic, but has a lot of nickel and dime expenses. It gets incredibly costly, but is a good family vehicle overall. It does what we need it to do. I like that it has a lot of room and three row seating. When you have a lot of kids that have a lot of stuff, you need a lot of room for car seats and leg room. But I dislike that it gets so expensive to keep it maintained. A low maintenance car would be much easier on our growing family. We could spend more on family activities if we were spending less on the car.
Published: June 22, 2018
Katherine of Dundalk, MD
Source: consumeraffairs.com

March 2016, I received a safety recall notice from Honda advising me that t
March 2016, I received a safety recall notice from Honda advising me that the airbags in my 2008 Honda CR-V were defective and if deployed, could cause injury or death. The notice went on to say that the replacements parts to make the necessary repairs were not available and may not be available for months, but offered to provide a replacement vehicle if desired, at no cost to me.Now, since they had advised me that driving my car could result in my death, and offered free alternate transportation, I thought it would be foolish to continue to drive the car. So, I took my car to the dealer where I purchased the car from, Gillman Honda, in Schertz Texas. They had no cars available to loan, but offered to provide me with an Enterprise Rental. As there had been a major hailstorm in the Greater San Antonio area a couple of days before, Enterprise had no suitable vehicles. I was therefore advised to attempt to rent a vehicle on my own and I would be reimbursed up to $35 per day.I placed several calls and found a suitable vehicle at an Avis franchise operation. After a month, the car had to be returned in accordance with Avis policy, at which time, we rented another similar vehicle. About half a month into the second rental, I received a call from Gillman Honda telling me that they had made an agreement with Hertz to rent cars to Honda owners affected by the recall and needed alternate transportation. So, I turned in the rental car, and rented a vehicle from Hertz with Gillman Hondas approval for the remainder of the time Gillman was waiting on the necessary parts, which turned out to be in August. In all, I had 2 Hertz vehicles for about 2 months. (It is also necessary to return Hertz vehicles after a month for safety reasons.) After I received my repaired vehicle in August, I sent evidence of my out of pocket expenses (rental agreements) along with the Gillman invoice describing the repair.In September, I contacted Honda to make sure that they had received the documentation, to be told that my claim for reimbursement was denied because it couldnt be verified that I had actually paid the charges to Avis. I then sent copies of my American Express statements showing the charges and subsequent payments. I was told at that time by the case worker at Honda, that I would be reimbursed in 6 to 8 weeks. That was September 2016. After November, repeated calls have resulted in the same answer, Its under review. In December of 2016, I received a bill from Hertz saying that because Honda had not paid for the vehicle they had provided me, I was legally responsible all charges incurred. A phone call to Hertz revealed that Honda owed them MILLIONS of dollars and had not responded to repeated phone calls.It appears Honda does not intend to, or has been advised not to pay for charges incurred as a result of the Takata airbag recall. It is impossible to reach anyone other than the Its under review people who clearly cannot help. The parts are evidently available now, so you may not have to have alternate transportation for any length of time, but if you do, be careful of any financial exposure.
Published: January 25, 2017
William of San Antonio, TX
Source: consumeraffairs.com

We have a 2013 White Honda Pilot. It has been a peeling mess. I see many ot
We have a 2013 White Honda Pilot. It has been a peeling mess. I see many others on the road with the same issue. We went to Honda and they will not cover it. It is obviously a bad batch of paint, I am not sure why they are putting it on us the consumer. We have had many Hondas in our family, this is very frustrating.
Published: March 25, 2019
Teresa of Howell, NJ
Source: consumeraffairs.com

Hondas PHEV Clarity cannot properly charge at public charging stations, spe
Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.
Published: October 2, 2018
Marlon of Gilroy, CA
Source: consumeraffairs.com

I am Raj ** and I am working in a private company. I purchased a new Honda
I am Raj ** and I am working in a private company. I purchased a new Honda bike to sell our house which is in Delhi. I purchased a Honda Shine from Race Honda Patpargani, New Delhi. Date of sale was August 14,2011. But it is not running straight on the road, there is a problem bubbling in my bike. I checked the bike the next day, August 15, 2011.In the showroom, they loose the screw of the handle and told me that my bike was okay. But the problem is the same. When I went back there the next day, August 17, 2011, I asked why is it having the same problem. The showroom manager told me that I should go to their workshop. So I went to the workshop on August 24, 2011 and met the workshop manager, Mr Ashwani **. He told me that the rear rim found the band because of the speed breaker and digs, he said they cannot do anything for me and I have to pay around Rs 3,700 for it. I was shocked when I heard it. Then I decided to complain to the Honda Bike Company. The telephone numbers are 2290911, 2290912, 2290913. I do not feel good about them, compared to other companys customer care. But after all that, one Honda engineer Mr. Umesh came, I was hoping he could help me. But he was so busy with his cellphone and he didnt listen to a single word I said, he just told me that my bike is not under warranty so I need to pay for the repair. The parking charge was Rs50 extra, so I was so unhappy that I asked him why do I have to pay for parking and a rim. Then he told me that I have purchased a Honda bike, and that he will not give me a favor. After all that, I think I took the wrong decision to purchase a Honda Shine. My bike is still in the workshop. What can I do now. Can I fire myself?
Published: September 8, 2011
Rajkumar of Delhi, IN
Source: consumeraffairs.com

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