It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

I purchased my car here at the Toyota dealership on Thornton Road in April 2018 and ever since I purchased this particular car the check engine light has been on. I have taken the car to the Volkswagen dealership at the Toyota dealership where I purchased the car here over five times to get serviced and after weeks of them keeping the car nothing has worked or been rectified. The check engine light is still on and I have not been treated fairly as a consumer. I have been sold a lemon and their cars here are not reliable. It scares me to know that I invested money hard earned cash money to this company and they disrespected me by selling me a car that is not reliable.

We bought our Toyota Yaris brand new in 2008. After one year, the paint on the roof began to peel. At first it was just a small bubble of paint. But over the past few years, the peeling has spread to our entire roof. We asked the dealership about it and were told that it was our problem, that we would need to pay for a paint job. We couldnt figure out what was causing it. But we took the dealership at their word. Recently, weve noticed other Yaris with the same issue. Most of them have been blue, just like ours. All of the peeling paint has been on the roof. We just saw one today thats red. We talked with one of the owners and she showed us where the peeling paint had moved down toward the drivers side door. Toyota needs to do a recall for a free paint job. The resale value of the car is diminished by the slip-shot paint job.

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

I am a fan of Toyota and recommend people to buy Toyota Cars. I myself bought Toyota cars. I recently was looking for a Toyota Sienna LE and I spoke to Toyota Klamath Falls and they agreed to a price with me and gave me the go-ahead to come to their dealership for a van even I told them that I am coming far from the dealership more than 60 miles they confirmed me that they will sell at the agreed price. When I and a friend of mine reached there, I double checked (even though the car has scratches all over but they agreed to fix that) with them before running of my credit check, the sales guy again confirmed the same price and asked me to sign on certain papers. I did that, but, after some time he came back with a different price which was $400 more than the agreed price and said either buy on this price or leave the dealership which was rude. I decided not to buy the car on principles I didnt want myself to be tricked on this dirty trick of them. They didnt give us any copies of anything like the documents which I signed and rudely said that they are not giving us anything and leave. We called Toyota customer service but it was not available since it was Sunday. I would not recommend this dealership to anybody and beware of their dirty tricks. The VIN number of the car is **, please beware this car has scratches everywhere.

My name is Andrew ** and I work in the automotive industry. I am a Team Leader at a Toyota Dealership in Lancaster, Ohio. I have been around, owned or driven hundreds of makes and models of cars new and used. I have also owned my fair share. Recently I purchased a 2017 Toyota 4Runner JTEBU5JR9H5470030 (Sep. 2, 2017) and within the first couple hundred miles of driving in I noticed a really bad steering wheel shimmy/walk/shake. I am not sure what is the best way to describe it. I brought it back into the dealership (at that time I worked at a Kia dealership) to have them look at it. They balanced the wheels and checked the alignment and said it was fixed. I picked it up and nothing was fixed so the car ended back up in the shop for the another I believe 9 days as they tried to balance the tires. Bought new equipment to balance the tires better, switch tires and wheels from another 4Runner to finally saying that all 4 tires were no good and switching them out and using the new machine to road force balance them. Did it help? Yes it did for about a week. Unfortunately it all came back just the same. At this point I was tired of dealing with it so I just figured I would suck it up an accept it because it was only a lease and even though I wanted to buy it out at the end I didnt have to. Then in February I ended up getting a positon at the Toyota dealership and the problem was bothering me so bad still that I decided to try again to get it fixed since I didnt have to drive my car anywhere extra because now I worked there. Again they road force balanced the tires and said it was fine and then another week or two went by and I asked them to check the alignment which was off (probably from the constant shimmy) and they fixed that. I even reached out to Toyota to see if they would buy the car back since I was a good Toyota client. They said that the car was within guidelines. So here I am.I am not trying to get rich or get a settlement. All I want is for someone to look into this long existing problem that the Toyota 4Runner has that Toyota denies. It might never help my situation out but maybe just maybe it could help someone else out in the future. I am attaching some links that will show you that this is been a long ongoing problem that Toyota wont address. If you need to reach me other than by email my cell phone number is ** and my work number is ** Thanks for listening.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

I purchased a new vehicle from Toyota last year. The vehicle came with one bad tire. Getting that one tire replaced was a complete nightmare. Since that FINALLY happened, after much drama, I still have to deal with service. Again, a horrible experience on all counts. NEVER again will I buy a Toyota vehicle. Dealing with this company is like dealing with children or used car salesmen all day, every day. The dealerships do whatever they want and Toyota throws their hands up and says they can do nothing. Wouldnt recommend buying a Toyota folks!

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

I have a Toyota Matrix and I cannot say enough good things about it. I love to drive it. We bought it used for very cheap and it has worked great for our needs. It is a wonderful car to drive. I like that it is small but has a lot of storage. It gets great gas mileage. It is very dependable. I would buy a Toyota again. It is great except for this one issue I cant stand. I would love if it had a built in cruise control system. It is horrible to have an aftermarket system.

This truck is the best manual it has 160 hp. You can go anywhere cheap. The downside is they get rusty here in Canada but I go hard and weld metal to body. It is very easy and nice. The style is better than most new trucks. This is a balling whip thats great to chop.

After purchasing this vehicle, I think it is the best overall automobile I have ever owned. It has only had 1 major repair done to it since I bought it in 2007. And I still drive it right now and it runs like a kitten. This vehicle has had a air conditioner that has never had any work done to it since I bought it in 2007 and it is a 2002 model. And it still has electric windows controls that all still work. That is called great Toyota technology. I am going to continue driving this vehicle till it is about shot then I will look for another and it will be either a Toyota or Nissan as they have my interest right now.

Ever since I bought my new 2018 Toyota Highlander last August I’ve been accumulating an unreasonable amount of paint chips. I ordered Toyota’s touchup paint after my first service visit however, it was too cold to apply at the time. Since then I’ve accumulated over seventy paint chips mostly on the front of my car. The chipping is only on the metal parts not any of the plastic parts. I took my car to the Toyota dealer with my concerns and their Service Manager told me to call corporate Toyota. My Case Manager there opened a case and then told me to call the Toyota dealer for further instructions. I called their Service Manager and was told to take my car to a body shop and get an estimate. I took it to the closest body shop and they said it appeared the paint was applied “soft” then he gave me an estimate. A couple days later my Toyota Case Manager called again and told me the Dealer should’ve sent me to a specific auto body shop because they needed paint tests done. She sent me to a Toyota certified body shop where the owner took my car into their shop and looked it over. He then walked me over to another Highlander that had 52,000 miles to compare, there weren’t any paint chips on it. The shop owner told me there is an “excessive amount of paint chips for a car of my age and mileage”. Long story short my Toyota Case Manager called and said there is nothing they can do for me because all the paint tests were within a normal range. My car was purchased in August of 2018 and is only 7 months old and already needs a new paint job. The paint chips started when I bought the car and every day I drive it I accumulate even more paint chips. I now have a seven month old car that already need a new paint job. Despite two separate body shops saying this is not normal Toyota says it is normal and refuses to do anything about it.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

They are very accommodating with my hectic work schedule. They always come and talk to me to let me know what issues if any need to be addressed especially in order of importance before doing any further work.

I really like all the features of my Toyota. According to my research, it has good performance and repair reviews. The car has ample trunk and seating space and the seating and spacing in the cabin are all very comfortable. I also love the sound system because it is loud and filters throughout the cabin. I enjoy the cars sport and eco modes because they give the car more versatility than my last car. However I wish that this model was a four wheel or all wheel drive vehicle. I miss that about my old car. I would also have the spare tire on the back because that gives the car a more rustic and adventurous look.

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

In the last six years I have had Rodent Damage to the wiring of my Toyota vehicles (Toyota Tundra 2007 and Toyota Corolla 2010). I have had one to two claims per year since 2013 (no claims for 2014) for a total of seven claims. I didnt pull my records back any further for the Toyota vehicles. The damage varies from approximately $700 to $1500 per claim. My deductible is one hundred dollars each for a total of $700 to me for that time period. Now it has happened again and I got a letter from my insurance company stating it is going to raise all my deductibles to $1000 each, not just my comprehensive coverage.All indications are this is an Industry wide problem because the wiring has been changed to soy based insulation and all the critters love to eat this stuff. Before 2007 for the previous 27 years, no wire damage. I had Chevy and Dodge before the insulation change and had no wire damage. I had my Chevy and Dodge vehicles both for 10 years or more each parked in the same location as my Toyota vehicles. I have taken all the precautions to prevent rodents by placing repellents, traps and poison boxes out to eradicate the vermin. Honda has Rodent Tape available at their parts department to wrap the wires. Whats that tell you. (The tape is also now available at Amazon.) I have been wrapping the damaged repaired wires. This seems to work for about a year. The tape must lose its potency in that time at least that is about how long they go with no wire damage.I see there are class action lawsuits in progress at this time for this problem. In the meantime I am at a loss for what to do short of parking on an electric grid that electrocutes anything that approaches my vehicles. I mention this because such a product was in the development stages on a GoFundMe in the UK. Sad to say it didnt get into production. It was called RatMat Rat Repellent Electrified Flooring. To wrap it up, the danger of wires being damaged is loss of safety devices built into the vehicle such as anti-lock brakes.

My Toyota Camry I bought Brand New had a squeaking noise in the struts only at 47,000 miles. Back Struts were changed at the dealership. The warranty coverage for this car is only 36,000 miles or 36 months. I have to pay out of pocket $ 376,00.00 hard cash. Very very very bad reputation for a Toyota car that I have had so much respect for due to recommendations I have had. Very very disappointed and bad experience with Toyota 2018 Camry SE.

Great value for the money. Limited trunk space. An optional package on the higher end would have been nice. The small window in the rear doors is difficult for passengers that get car sick. 40l of fuel gets about 600km.

My Prius is fine. However, I regret this recent purchase as I have just learned that Toyota is irresponsibly abetting the attempt to reduce emission/mileage standards. I have bought a number of Toyotas in the past and have always thought that I was helping to move, however slowly, towards the massive reduction in emissions that we achieve before further collapse makes that question, and so many others (as well as auto makers profits) moot! I truly hope that Toyotas management will consider our collective future and abandon this position - and regain my trust.

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

Venza is fun to drive, durable, great in snow, and comfortable to ride in, both front and back seat. It gets excellent gas mileage on the road, often over 28 MPG.

All cars from Toyota has dust rail for the cheap transportation. Before to buy one look it carefully. They dont care nothing about that so its my worst experience about Toyota. The paint its very bad....

Toyota Yaris has run very well. I have over 110,000 miles on it and it has not needed any repairs except general maintenance. I replaced the oil pan, but was covered by warranty. It also gets very good mileage. The seat are fairly comfortable and I can fit 4 adults in the car with no problem. Good trunk space. It is very reliable. However, I want a car with bluetooth. It is a very light car, and in high winds, or when a truck passes me, it is very noticeable. Blind spots are a problem as well.

Lets examine how Toyota treats its customers. Helped my 76 old mother purchase a new Corolla Hatchback as my dad suddenly died before they could go car shopping. I needed to wait for the state license plates to arrive so as to replace the plastic dealer branded plates. I find that the the rear dealer plate had been attached to the rear bumper cover using two shorter self-tapping screws. There are two 2 x 2 1/8 holes completely through the bumper cover, exposing the internal aluminum structure of the bumper. Just above these are screws holes with metal clips. These are for mounting Japanese license plates, but are not even usable for that as the metal clips have no internal threads. Toyotas solution for attaching American plates is to attach the plate directly to the bumper cover large screws that are typically used here to secure metal siding to a farm building.The front license plate bracket has snaps to the front grill along its bottom edge. Toyotas solution for attaching the top of the license plate bracket and the top of the plates is to use even two larger screws through the front of the grill. The front license plate bracket is not a Toyota part, but something one of their distributors or dealer put on. Likely one of their distributors as it has holes for American, Japanese and Australian plates, which are are screwed into the front of the grill. Even if this had been an official Toyota part, it would still attach to the front grill in the same manner.This not only damages the car, but prevents the use of any aftermarket license plate brackets as these rely on machine screws that fit into internally threaded screw holes. I have used aftermarket license plate cases for year as they protect the license plate from the environment and protect the car from the license plate. Toyota instead expects you to screws the plate directly onto the back of the bumper cover where it will be unprotected and scratch the car.Toyota has gone out of its way to hide this fact form potential buyers. Every single photo of this model on their website, printed materials and inventory searches has a simulated license plate over the rear bumper cover so you can see the two large holes and metal clips for Japanese plates as well as four small circles indicating where to drill holes for American plates. Every single photos of this product does not show a license plate attached to the front of the vehicle at all. They have also digitally removed the small drill here dots from the front grill.Upon searching Google I find that the company has been engaged in this fraud for a number of years and did nothing to address consumer complaints. The company and dealer response is that you were dumb enough to be suckered by our fraud so its your problem. They refuse to do anything. I encourage you to contact your state attorney general and a law firm engaged in class action lawsuits to make Toyota pay for its fraud. **

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

This 1991 Toyota pickup truck has good gas mileage. This truck takes knocks and bumps great. This truck always starts no matter what the weather. They seem to run forever. Ive had many people at gas pumps offering to buy it. It is 4 WD and gets through mud and snow easily. Its a stick shift so it can be push started without getting a jump. This pickup truck gets good gas mileage and is easy to handle and drive. It has the perfect amount of bed space as well as cab space for me. This truck is easy to work on and its easy to find parts for which are inexpensive. The insurance is also low for a vehicle as well as the taxes and tags. It is so sound. I only wish there were more of them. The thing I did not like about this truck is how the seatbelts are. They are placed in a way that they cut across your neck and no kind of seatbelt comfort aid helps this. I put a clamp on mine at the part where it retracts.

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

My mother used my car (better mileage) to pick up my daughter and once they came my car was parked in the garage with the door closed. I never questioned to check since my mom usually does this task just fine. I know her memory isn’t as sharp as it was 5 years ago but at age 62 she is showing some decline in memory. Anyway, I luckily needed to put boxes away in the attached garage and that’s when I found my car running with the garage door down with keys inside. It had been running for over an hour. The only thing that kept me and my kids from suffering was the electric features on this car kept the car from using gas to create CO levels quickly. There was some CO released enough to give me a headache but it could have been a silent killer for my family that night as we weren’t planning on leaving the home for another 30 hours. I was just questioning last week why I still pay my higher car payment on a great mileage vehicle when I work from home but now I know why. I won’t be trading her in anytime soon... it saved me and my kids lives.

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

Toyota cars and trucks are extremely dependable. I have a Toyota Matrix that has 265000 miles and still runs like a champ. I understand people want fancy but I would prefer a car that starts every single time.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

Bought this Toyota Matrix car due to an emergent need (no time for serious search). Its too low to the ground. As a 4 cylinder, it is a gas guzzler. However, it handles well and has nice design.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

03 Toyota 4 Runner - Drive the car in DCH Toyota in Simi Valley for safety recall smart stop tech. First, they said car will be done in couple hour. Around 10:00 am received a called from dealer and said car not done until 4:00 pm. Keep waiting after 4:00 pm no one called. Going direct to the dealer and Juan ** (customer service guy) said, the car not done and something wrong with it, already on Friday afternoon for better to wait until next Monday morning to get help from corporate and he will helping me to taking care of it. Monday morning I got called and text message from him. Said my car failure base on the new update of the SW. Determine that failure on ABS break system and I have to pay for the cost of repair with more than 4K to replace a new ABS break system. Either pay for repair or tow the car out of the dealer because the car cannot be drive. When I drive my car in without any problems now they said failure. I have to tow my car back to home for now. OMG can you imagine about that. Basically Im very enjoy to drive Toyota but not anymore.

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

My 2012 Highlander. The roof is peeling! I was told that Toyota would pay to repair and now they say they wont do it! How can this not be a paint defect! Ive been a loyal customer for 40 years or more! Very unhappy??? Shame on you Toyota!

Its a Toyota, which is a great thing. Its small, which is what I look for. Very stable & easy to park. Plenty of room for driver and one passenger, a perfect commuter car. Im confident driving it on the highway and the interstate where its heavy enough to withstand traffic turbulence.

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

I have a 2007 Toyota Prius six months after I found out that the combination meter has a recall. Toyota won’t honor their recall because it is past their timeframe. It is obvious that this is a Toyota problem; however, they do not want to stand by their product and replace the faulty item. It will cost me 600+ dollars to fix it, they do not replace the part but take the original part out of your car replaced the capacitor’s and send it back to the customer. All of that for $600. I will have to be without a vehicle for two weeks. When it gets hot outside the combination meter fails. When it is cold it works.

I took Toyota Sequoia in for Takeda Air Bag recall... Left unable to access the back of the car. I asked if they could check the back trunk of car since the air conditioning might be leaking. They broke the back handle to open the trunk off and CLAIMED it was missing when I dropped the car off. Funny thing is at 6:30 am when I took a case of water out of the back it was just fine. The service manager, Jason said, It is an old car, things break. My appointment was at 7 am, it was there and working at 6:30. Strange? I said they broke and need to fix it and he said that he will not, unless of course, I want to pay. They broke it, I am positive. I asked if they had cameras so we could look at the footage (of them breaking it) and conveniently my car was outside, not near any cameras.I opened a complaint with Toyota Corporate and other than they are lovely to speak with they did not care at all. They are kind and continue to say how sorry they are for this negative experience but claim there is nothing they can do to assist me. I ended up purchasing the part from another Toyota dealer for $129.00. They were unable to install due to their schedule (keep in mind I have been unable to open the trunk for weeks now), so I took it to local repair shop for another $160. My airbag recall cost me! When I told Toyota Corporate numerous times I felt they should cover my cost they said they are sorry but cannot help! Seriously? I told them I have receipts I can give them... nothing. They are like talking to the wall. The dealership (Glen Toyota in Fair Lawn NJ) told Toyota Corporate they offered to install without charging labor, just charging for parts. They did NOT offer this. They offered nothing but rather insisted they did not break it.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

I had no issue with the car, but the electronic peripheral or the dash cam and the GPS media system are both poor quality. They are supplied locally. If you purchase a Toyota, just purchase the car or anything that is supplied directly by Toyota. I enjoy driving Toyota.

I own a 2008 Toyota Sequoia and my GPS system stopped working while driving it. Dealership states there is nothing they can do as well as Toyota Corporate. Their solution: Replace unit at a tune of $2K. No diagnosing of what the problem could be, they dont have personnel to do this, etc. Toyota Corporate did offer to pay half of replacement though. Im ecstatic! Like hell. Why should I replace a navigation system at $1K, when I dont know what the problem is. Love my Sequoia and planned to purchase another when and if the body style changes. Scratch that! Toyota will not be getting my business again.

UPDATED 03/07/2022: I purchased a new 2017 Rav4 from Toyota of Rock Hill. One of the freebees we were offered was “free oil changes for the first 30,000 miles”. This was really an oil change at 10,000 miles and one at 20,000 miles. At 10,000 miles I took my new Toyota in and had the oil changed. I was working for the public schools at the time and the automotive shop teacher told me I did not want to change the oil on the recommended 10,000 miles, that I should change the oil at 3,000 or 5,000 miles as I had always done. Toyota of Rock Hill refused to change the oil “early”, so at 15,000miles, I changed the oil myself. I drained oil and I removed the oil filter. The oil filter was packed, I repeat packed with dirt and sand! I’m not sure how this could have happened by accident. I could not have offended anybody in the shop. I did not come into contact with anybody at all… At 20,000 miles I again changed the oil and the filter was very clean. I do not know why this happened, but I will never let any Toyota service department touch another vehicle of mine again.ORIGINAL REVIEW: I have purchased many new Toyotas over the past 25 years. The autos have been great. 2004 Solaria, 2006 Solaria, 2006 Rav4 and a 2017 Rav4. I drove the Solaria for 450,000 miles total and the 2006 Rav4 is coming up on 200,000 miles. The newest Rav4 will turn 40,000 miles soon. No mechanical problems of any kind on the older Toyotas. The new 2017 Rav4 had some issues.The one major problem has been with the new tires that came on the two new Rav4s. The tires were manufactured by Yokohama and have had a number of problems. On the 2006 Rav4 the tires did not last. Maybe 30,000 was all. After several calls Yokohama I was told by somebody on the executive staff that “We can manufacture better tires but we manufacture these tires to Toyota’s specifications.” The Toyota dealer would not stand behind the tires even though we purchased a warrantee package which cost the equivalent of a set of four tires $600. The 2017 Rav4 had a flat spot or broken belt on one of the four tires. The dealer would not stand behind the problem. Four years and 40,000 miles later and the Rav4 still makes a loud vump, vump, vump noise. It has really gotten under my skin! A second major issue with the 2017 Rav4 is the automatic radar braking. • Moving through traffic at speed limit speeds if you try to pass a car and come close to the vehicle, sometimes the radar will engage the brakes unexpectedly. It may even brake very hard. • Trying to pass a car on a two-lane highway when you come close to the vehicle, the brakes may come on unexpectedly. It may brake very hard. This is very dangerous if there is a car coming at you in the other lane. You can’t pass the car you were trying to pass and you may be stopped by the oncoming car as well. • If you are going around a curve and there is a guard rail next to the road the brakes may come on unexpectedly. If you are on a slippery road the back end will kick out and the car will spin!• If you are on a hilly road the radar may see the hill as a solid object the brakes will come on unexpectedly. Unexpected braking in heavy traffic may get your Rav4 rear ended.The problems are even worse if you use the cruise control. I never use the cruise control at all, it is just too dangerous. I talked with the dealer many times about the problems and the dealer pooh poohed the issues and refused to write up the problem.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

I have driven a Toyota for the last 11 years. My first was an echo then I bought a new corolla ascent in 2008. I loved that car and nothing ever went wrong. I would have given a 100% satisfaction. In Oct 2015 I traded it in for a corolla ascent sport. What a difference - First of all I did a hill start and smelt burning or petrol. When I complained to Toyota they said its my driving... Ive been driving for over 20 years and never experienced this before.And in June 2016 I find a hole in the seam on the back of the driver chair. My instinct tell me that it is a weak material/stitching but also a weak joint in the manufacturing of the chair itself. Toyota tell me its the material and will change the seat cover. Today 21 June 2016 I drop my car off at the service centre. I stress my concern on the weakness of the chair itself. I pick my car up and they havent changed the cover, they have ordered a new back for the seat. I was right, it was a fault in the chair itself. Shame on Toyota. They were always right up there with safety. Now Im not so sure. This seat would have crumpled had I been in an accident. I describe this car as ascetically lovely but cheap manufacturing. I would never have said this pre this car.

This is regarding Toyota case #** that I have filed for Toyota Of Dallas when I purchased 2018 Rav4 XLE on April 27, 2018. Its been 4 business days and still this issue has not been resolved yet. Let me describe you the details about this issue - I got the OTD with student grad offer for that vehicle one day prior before purchasing that vehicle and I also filled out my loan application to save 1.5 hours as mentioned in your website. When I came to Toyota of Dallas dealership, the salesman told me that I am not eligible for student grad offer even though I submitted my diploma and proof of income (As per Toyota, I should be eligible to get this offer as I have all the documents and excellent credit history and score). So, I ended up getting another OTD for this vehicle. When I went to Toyota Financial Advisor for this dealership, he told me I can get student grad offer but I have to purchase extended warranty as well otherwise I cannot get that offer. But I had told him that I do not want extended warranty but only GAP insurance. At last, I ended up signing contract as I was exhausted, starving as I hadnt had any meal. Even though I had OTD for this vehicle and I submitted loan application online, it took me about 4.5 hours to get this vehicle out. I know this dealership usually takes time to make customer exhausted so they can play with their numbers. When I came home, and started looking out contract, there should be 2 contracts which the Financial Advisor told me but instead there was 3 contracts (last contract he just attached to my other paperwork). The Financial Advisor told me if I submit last year tax document, then my monthly payment for vehicle will be 406, if not then 419, then how come there was another contract with 456 (As you can see, they make me sign electronically in pad and there was nothing except signature box)? Then I open a case against this dealership with Toyota. So, next day I went to the dealership and told Internet sales manager Syed to let me meet to one of the PR Manager, then he told me, “I am the manager.” So, I told him that I dont know about that. After that, he told me to get out of this building as I was disrespecting him. How I am going to know who he is until he show me some proof? And this dealership is treating customer like a piece of crap after buying vehicle. How can a manager say to customer to get out of the building instead of trying to resolve the issue?So, today I called Toyota again as I had not receive any response yet from dealership. Finally, today I got a call from Director from Toyota of Dallas around 2 PM and he told me that I have to submit 2 years of Tax document in order to qualify for student grad offer. So, at this point the dealership are just telling me whatever they want because another Financial Advisor told me to submit only last year tax document. I told him that and I told him what my numbers should be and then he told me that he will review and call me back. The dealer is closed right now and I have not receive any call yet. Does it take more than 7 hours to review this case? Its been 7 days I have been stressing out due to this reason. So, could you try to escalate this issue to be resolve asap? I wish it would have been a happy purchase but the fraud/false activities of this dealership wont making us customers happy.Also, PFAs for contracts and paperwork and at this point, even though If I submit my tax return, I do not know which amount is going to be my monthly payments? I want to remove extended warranty and GAP insurance from my contract. And I want to re-sign the contract with the Financed Amount 22701.43 (406.58 monthly payments one, after deducting extended warranty and GAP Insurance) because I have put $3000 down payment already and it was a deal I received before going to the dealership. After 4 business days, this issue has not been resolved yet. They make me sign on electronic pad which there was nothing written except the signature box. and found out that they are charging me more amount in that contract than what I was given OTD. Do not sign on that electronic pad. Now, I have 3 different amounts for one car. I would rather spend that extra charge money on lawyer instead letting this business get it. Its not #letsgoplaces, its #letsgocourt #toyota #fraud #fraudbytoyota #toyotafinancialservices #frauddealership #toyotaofdallas #toyotaheadquarters

OK, at first I loved this car bought it used with only 29,000 miles on it. Its very attractive and pleasing to the eye. Love the Sea Glass Pearl color. Now, having driven it 15K+ miles, I feel it is important to share some observations. Great mileage, you bet. Easy maneuverability, yes. So what is the issue? Visibility!! It is poor. The back door split design stinks. The car is low and with the little mini windows in front of the regular windows, it is a challenge to see some things that a higher car with single windows allow for. If you bump into anything, you are talking a major repair as the entire bumper needs replacement. That costs almost $800. And, it has happened to me twice. Once backing up at dusk with a ships anchor in the dirt along the fence, not visible because of being too low. Second, hitting a part of a broken wall that, again, was not visible due to being too low. I AM a good driver in case youre wondering but my height and the cars proximity to the ground make it a quick victim of any really low edifice even parking concrete bumpers. I thought this was going to be great but the visibility has changed my mind. Other issue, the cockpit design with the raised storage between seats is very inconvenient. This was obviously designed by a man and not a woman. Toyotas in general are getting a bad rap since assemblage in the US of A. Used to be great cars. Id say try something else!

My friend and I were looking for a car for me. We went to a car place and found a grey Toyota. Its a very nice plain color and the inside is nice as well. It works very well, good to drive around and no gas problems. But sometimes it wont lock right away when I press the lock button on my keys. Other than that a lot of my friends and family love the car. Not all cars are the same but, some cars are definitely worth having.

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

June 2018 I bought my wife a 2010 Toyota Sequoia Platinum. Being a mechanic I asked all of the questions about the service history of the one I was buying. I was told that it had never had any issues, trouble codes, wrecked, or anything. Within the first month the check engine light came on. My wife thought that it meant low oil so she took it to a Jiffy Lube. They performed the normal oil change service and scanned the computer to see why the engine light was on. They told her that it had a history of setting off the check engine light & trouble codes for the air injection system & that the dealer charges about $4000 to fix that, so they just keep clearing the code, which clears the engine light, and sold it to us without fixing the problem. At the time it had 145,000 miles and was within the warranty (that we didnt know about). The dealer told us that there was not a warranty and kept trying to sell us an aftermarket warranty when we bought it. My wife told me that she got the oil changed & the paperwork was in the console, without telling me everything else. Now: two months ago it did it again but put it in limp home mode. It is now setting in my pasture broken down & waiting for repair because Toyota refuses to fix it under warranty because it is now 154000 miles, 4000 beyond the warranty, even though we bought it within the warranty mileage and it messed up right away and showed a history of having this problem before we bought it from the dealer. This is my first and Last Toyota I will ever own. I should not have to jump through hoops or have to hire an attorney to sue them to make them stand behind their product.

The motors are really good. They last a long time. The drive train is really good. The body will rust off before the motor goes bad. Get good gas mileage around 20 miles to the gallon on most. The seat belts are strong and the air bags dont burn you when they hit your chest. Well already mine didnt. The storing is perfect. It will take a curve like its out of this world and the brakes will stop you on a dime. Parts are really cheap for the most part and the motors if you ever have to work on it besides regular stuff the motors are very easy and simple to work on. I had mine for 15 years and never had any major problems and the motor was still running good after 15 years and I put it through a lot. I mean a lot.

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

Its a great brand. Good in gas and mileage. Havent had any major issues with my car as of yet because I bought it brand new and it is still covered under warranty. I like the body and interior design of my car. It runs smoothly on the road. I like the color Ive chosen. Not a lot of people has my particular color. My car is great. I have no regrets in purchasing it. So far so good.

The back side of the passenger side rear view mirror fell off the car and was lost. The dealer was of no help in finding a replacement part, or in addressing service issues. I have had to have several known Toyota issues fixed during other visits to the dealer.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

I always had a good trust in Toyotas reliability but no more. I bought 4 Toyota cars in different times and my first car was new Corolla 1983. The last car Camry 2009 which has engine consuming oil problem. Toyota refused to address the issue. I further researched on the net that Camry engines year 2007 to 2011 has same problem and Toyota is less of care. Finding excuses not to fix the issue. All Camry owners are suffering. The problem started after standard warranty was expired. In 2014 Toyota after a class action suit filed by the Camry owners to extend a warranty program which has lot of loop holes and many owners still couldnt avail it and Im one of them. Toyota corporate refused to address the issue. I think the best thing is to stop buying Toyota as it is no more reliable car. Toyota is anyway most expensive to its competitors I.e. Honda, Nissan, Subaru, Mazda etc. I will not ever buy/lease Toyota anymore.

I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

Purchased a brand new Toyota 4Runner in 2016. At 64000 miles, just over warranty, it experienced a stuck lifter in the cylinder head. Leaked all the oil, and scored the piston walls. No check engine light, no low oil pressure alarm, nothing to signify anything was wrong with the vehicle. Toyota denied the warranty claim and now we are stuck with a 6600 bill to replace the engine. I have always been a toyota fan, have owned them all my life, but I will now be looking at other options. Beware, this could happen to you.

I inherited this Toyota Rav4 from my mother when she stopped driving. It works good for hauling kids, dogs and gardening supplies plus can handle 5 small bails of straw with ease. I also like the power locks and power windows and I love the 4 wheel drive. The car runs great, good on gas, handles great and can make it through a MN winter. I can make it up my drive way during the winter. But I would have liked better tires and wish it was less like a station wagon. And Id like it if it is higher off the ground, I feel like Im getting into a car and not a SUV. I also wish it had tilt steering and blue tooth.

Honestly I am not very satisfied with the change of vehicle I made since the car for which I made the change was in perfect condition - a Corolla of 2014 with only 21000 miles to get the new RAV4 Limited of 2019 and not even have a month and already have to change the differential sincerely and Im not very happy with this new SUV. Would have preferred to stay with my Corolla in the end. Did not give me problems all the time I was driving

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

We leased a brand new 2019 Toyota Sienna XLE and after a few weeks it got a terrible mold smell. After being in the dealership shop for a few weeks we were told that it had a leak in the sealant by the side panel which was causing rainwater to leak in and gather underneath the mat by the driver seat. There was lots of mold growing there. Its unbelievable how a car can come off the Toyota assembly line this way. All our car seats, Clothing and personal belongings developed a terrible mold smell and had to be thrown out. Toyota didnt even care to reimburse us for the personal damage that we incurred or to reimburse us for our monthly payments. In other words we had to pay monthly payments to Toyota while we had a moldy car that wasnt drive-able. They told us if we dont make our payments they will ruin our credit. The car also caused us terrible embarrassment since we smelled from mold after exiting the van. After driving the vehicle we would shower and change our clothing in order not to smell and get embarrassment comments from others. We felt like we were dealing with a big company that couldnt care less about their small customers.

Toyota Yaris is a compact vehicle. The color is bright red. It is a 5 door hatchback and seats five people. It is excellent on gas mileage and fun to drive. It has an economy button which, when in traffic, it saves gas. The engine is very quiet and the air conditioning system is adequate for the size of this vehicle. It has never had any mechanical problems and is a totally reliable vehicle. It is just a basic vehicle with no frills. I chose this vehicle because the down payment was low and the monthly payments are affordable. But I dislike that this vehicle does not have automatic seats and everything must be done by hand. The radio and cd player are adequate for this vehicle however the sound speakers need to be upgraded. There are no speakers in the backseat area so listening to music from the backseat is strained.

I bought a used 2006 Toyota RAV 4 for 1200 dollars. The miles were already getting up there but I could tell by the look of the car the previous owner had taken care of it. I have 4 kids who take every red cent to raise and this car was within my budget. But I thought if I got a year out of it to beat back and forth to work then it would serve its purpose. It would be a 1200 well spent. Id love to say that when I bought this car I took care of it just like the previous owner, but that would be a lie. I beat the car to hell, I didnt change the oil once in 4 years, not a filter or spark plug. I did nothing for this car the entire time I owned it except replace tires to pass inspection, replace wheel bearings, and put gas in it. This year I took it to be inspected and there is rust on the gas tank and other places and repairs would cost about 1000 dollars. I cant see spending 1000 dollars on a car that basically cost me as much. And there are over 375,000 miles on the thing now. But the engine is still going and the problems are all outside of it. I would love to see if I could hit half a million with this car and I think I probably could. Its a beast. And one of the best cars I have ever owned. Honestly I treated it so badly I dont know how its still running. But it is. Best car I have ever owned. Sadly I will be looking for a new beater for work as I cant doing the repairs makes any sense. But I would recommend this car to anyone.

The Venza is a great car and I love it. I had 3 full-size vans which I drove for 25 years. I never expected to be in any vehicle smaller than my vans.

LC (Prado) seems still a reliable choice. Bought this in Switzerland, but all LC 150 are produced in Japan directly, so quality should be the same worldwide. That is the main reason for its reliability anyway. This facelift is so far (50000 KM) as well built as the predecessors. No problems whatsoever. The facelift overhaul got also rid of some design issues inside, like outdated looks and feel. Still Toyota and most Asian cars look a bit outdated (like 10 years back) inside compared to German cars for e.g., but the Toyota wasnt bought for superior gimmicks but for long lasting performance.Navigation is good, but a bit slow to pick up when booted. That is the only bad thing I could complain about. Missing functions: Smartphone integration does not have access to external antenna (shark-antenna only used for radio reception it seems) like even 10 year old premium Volkswagen/Audi/BMW/Mercedes etc do have. So your device will need to get out of the Faraday-cage inside the car, which deteriorates speech quality and introduced a lot of unnecessary EM-pollution to all passengers/driver easily exceeding exposure limits. This is true for all Toyota cars unfortunately. Also noise cancellation is inferior too...But this car shines with superior durability and offroad performance. Superior interleaving and 4 wheel drive. Excellent upgrade options. Only Range Rover Defender (useless for daily drive req. though) and G class Mercedes (overpriced) are a match of still produced cars. Engine is 2.8L Diesel with Toyota tuning to 200HP. In Europe Toyota is no longer selling the big LC 200 due to emission constraints.

My car tire blew out. I spoke to service they have no records of extended tire warranty. I purchased a 5 year extended warranty. So I have to get it verified with finance dept. No ONE in the finance picks up and can’t get anyone on phone to help. There are no branch managers or assistant managers past 5 pm. So ridiculous how you are open and no manager. Stuck on side of road with flat tire and can’t get Toyota to help me. Extended warranty for what? To waste money and not get any service when needed.

Ordered a 2019 RAV4 Hybrid on March 7. The dealer informed me that it was built on May 27 and should be delivered in about two weeks. Its now July 11 and I am still waiting. Toyota will not tell me why delivery has been delayed. No one at the dealer or at Toyota Canada HQ will come clean about the reason for the delay. I will never buy a Toyota product again.

I purchased 2015 Toyota Camry LE Hybrid from Toyota AutoNation, Austin, TX. I bought also 5 years protection plan. My car is 29K mileage. I have visited Richardson, TX last Friday and they charged me $88 for service and told me that, I could only go to Austin Toyota AutoNation or PepBoys for service free. Isnt that weird, you are paying additionally $1800 to take care of your car by Toyota and they tell you this. While I was buying this protection plan I dont think so someone mentioned it because I wouldnt buy then, I check all documents and never seen anywhere at all. Please contact me asap. Thanks.

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

Toyota Tercel 1995 is a very dependable, practical car for couple with few or no children. Extreme fuel mileage range. My experience 34 to 54 miles per gallon. Easily handles 75 mph highway. Perky 16 valve 4 cylinder engine. Downside, fair amount of road noise, not real cushy ride.

I love working with the people at Larry Miller Toyota in Phoenix. They are so very helpful, knowledgeable and supremely customer oriented. They will describe to me what the issue is, give me the opportunity To accept or reject the maintenance that is suggested. They will also tell me the cost and tell me how I can pay it or finance it and whether it is absolutely necessary at the time. I so appreciate the work that they do and the honesty that they provide. I also am very comfortable waiting for my vehicle to be serviced as their customer service lounge is awesome. Barbara

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

I was denied service. I need a copy of my tire replacement warranty FROM YOU because it is different from what you claim it to be. I will NEVER purchase another extended warranty or any type of additional insurance/service ever again!

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

Many of us believe that TOYOTA is a best brand and it will run at least for 100000 miles. I also felt the same and bought the car from a dealer earlier in 2013, a 2010 Toyota Camry. Now the miles is around 84000. All of the sudden the engine started to make noise. No rains, no animals, no accident. It started to behave on its own. The check engine light and VSC light started to glow, I am shocked to see this happening. I went to TOYOTA dealer. They said this is a serious problem. A car having trouble in engine within 84000 miles. I was also crazy to hear it.I called the Toyota Motors. They simply state the engine is out of warranty and they cannot help on this as they can provide only the warranty for 5 Years or 60000 miles. Even though I explained the situation they are not ready to listen anymore and they simply declined the request. With no other options left I have to go back to my Toyota dealer again. Now he me about 6000$. After an hour talk he reduced to 4000$. The part is coming only around 1000$ but the service charge they are asking for 3000$. The problem is with the ignition coil and when I read it in the websites there are chances that the car could have been gone uncontrol and its a risk factor for anyone to drive. Toyota is not ready to accept this as its fault. I believe they need to value the customers and their safety.

My car that had high mileage I sold was 2004 Toyota Echo. Also a stellar performer. This Toyota Yaris was an acquisition as my mom is 94 and is bed bound so this became mine and it is a 2007 with only 25,000 miles on it. I did have to bring it to Toyota for a few recalls and had dialogue with them about some defective cables they said were ok but since the 2007 dont install anymore? But all in all she handles great. A little 2 door hatch back I will drive till shes dead! Cheers!

Having owned several Toyotas, I considered them to be good reliable vehicles and never had a reason to question the warranty. After 6 months and about 3,000 miles I noted that my rear taillight assembly was lost. At the Sweet Toyota dealership, the body shop manager noted that there was no damage to the taillight and offered that one of the 2 screws attaching it to the body must have been over-torqued on installation. The 2 screws go into a metal clip embedded in the molded plastic taillight unit. My local dealership offered to split the $180.00 cost for a new unit because Toyota would not consider that as a warranty part. The help line at Toyota told me they would reimburse me up to $100.00 if I sent in a receipt because I was such a good customer. Why was I asked to play these games? Why doesnt the dealer and Toyota handle this without involving me and my money up front. Please note, this wasnt a light bulb, it was a molded plastic unit similar to a plastic bumper or fender piece. Maybe Toyota should list what items are actually covered under their warranty rather than simply excluding fair wear and tear items like tires and wiper blades. What are the odds that I will consider Toyota for my next new vehicle?

I just bought a Toyota for the first time, I bought it used but its a 2001 and is still running great! A couple of small things had to be replaced as is usual with a used car, but this little thing really gets up and goes! Im very happy with Toyota I heard they run forever!

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

I drive a 2011 Toyota Avalon. My alternator went out in Flagstaff, AZ and I had it towed to the dealer. It was a Saturday and I was traveling so they put in a replacement (not Toyota) but it had a lifetime warranty. The alternator went bad within a year. I went to my local dealer - Bob Smith for help. The service manager Brian instructed the service writer Frank to charge $300 for the labor on the replacement. I was charged $155 for labor in Flagstaff and argued this point. I even called another local So Cal Toyota dealer, gave them my VIN # and they quoted $155 as the fee for the labor.I asked Frank again, he said he can only do what Brian tells him. I said, “Look Ive been a loyal customer for 17 years. I know you are expensive but really surprised at the dishonesty.” They finally lowered the fee to $250 but kept insisting that changing an alternator takes 3 hours. I also called Toyota complaint department to file a complaint and was given a case # but no follow up there either. Very disappointed by this transaction.

My daughters 2012 Yaris that I bought used within 2013 with about 20,000 miles on it for her graduation gift now in 2017 is cutting off while in traffic and drive mode. She has taken it to not one Toyota dealership but about two or three and they all say its nothing wrong with the car. But it keeps cutting off for about 4 to 5 months. She has to drive about an hour out to her job and I am very scared for her that it may cut while she is in traffic and wouldnt be able to get over... I have made complaints to Toyota main office and they stated no recall was noted for this model. She cant afford to not have a car nor to purchase another one. This is very bad for their brand... I guess I will be working more hours to trade this in for a Honda because Toyota is not the brand I thought they were...

I love my Toyota. It is a very good car and was the best one Ive had so far. My family loved it as well. I will always stand by a Toyota. I am going to be looking for another one soon. I would like to improve its safety but the drive was amazing. Very smooth and never had any problems with it.