2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.

Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.

I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.

The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!

Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.

I have a 14 Ram 3500 driving out of town. My water pump came apart and put the fan into the radiator. Ok no big worries stuff happens. Called roadside assistance, they were very helpful. The problem was when I actually got to the dealership. Service advisor told me that they couldnt even look at it for three days. I asked about a rental, and they told me that I would have to pay out of pocket until they could look at it to determine if it was covered under warranty. I explained my situation on how I was stranded three hours from home. The service advisor was incredibly rude didnt even want to let someone spend 10 min to authorize a rental. So now I am out a hotel room and fuel for my wife to make a 440 round trip to come pick me up and another 440 miles to go get it whenever they get around to it. I understand they have their scheduled vehicles but I think a little consideration should be given for situations like mine when people are stranded away from home.

Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in truck just seven months later and it will not drive. No gear action. Had it towed to the dealership and day one, the tech says he doesnt know the problem. Day two, doesnt know; day three, ask me why the transmission fluid looks new. Heck, I dont know, you tell me. Day four, informs me that its the transmission pump. Its shot. In seven months? Ive been seeing a lot of transmission complaints about dodges. Makes one wonder.

We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out

I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.

I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a good pulling pickup that would get better gas mileage than my gas pickup. It did not happen. When I asked the service guy, he said it needed a break-in. Why did my niece get almost 30 miles to the gallon on her diesel with a load and an automatic while I get 9 miles to the gallon with a load and a manual shift? Did I get the shaft?

I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.

Truck bought used with very low miles same year of model. Truck maintained, waxed, etc. Paint has totally come off, rust and mold began to form. Dodge says nothing wrong...sure!!! History has shown Dodge trucks do not hold paint and you will need a paint job eventually.

The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but Ive added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.

Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.

When we purchased our 2007 Dodge Ram 1500 it was during the promotion for the Lifetime Powertrain Warranty. The stipulation was that it has to be taken to the dealer every 5 years for a check up or the warranty is voided. We took it in December 2012 and again in August 2018. We felt that since December 2018 is 6 years that we still had the warranty. We were informed by Dodge that they do not have to notify us of either an impending expiration or that we needed to return for the 5 year check up. Since it hasnt been a full 6 years after we were hoping to get the warrant reinstated, at the dealers direction. We are having a terrible time getting a resolution from anyone at Dodge. We have purchased a total of 5 vehicles from Chrysler over the last 12 years and were hoping they would consider a long time customer.

Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.

2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...

I owned a 3500 diesel 2012 which the garage could not fix due to the O2 censors kept shooting up and putting the check engine light on. Dodge bought the truck out and we replaced it with a 2500 gas 2014 truck. This truck had a rear end whine in it. The garage we bought it from said it was like opening Pandoras box and did not want to fix it. This whine was between 50-60 mph. We then took it to another dealer and they heard the whine and opened the rear end but did not see anything wrong with it. The truck had 12,000 miles on it with original warranty and an extended warranty on it. The dealer charged $172.00 to have the whine worse 45-50 mph than when we brought it in to be fixed. Bottom line is go buy a FORD or Chevrolet not a Dodge Ram. Two strikes and youre out forever.

First I must say that I have had a lot of warranty work done to this vehicle already and that in itself is depression. The brakes however have been a problem since I purchased the truck. Since the first 100 miles I started seeing brake dust build up on my chrome rims. At 30 thousand miles I had it at the dealer for a sensor problem that was under warranty and asked them to check the brakes. I was then informed that I would need all new brake pads because there was a lot of rust on the brakes built up from not driving it as much. So the brakes were changed but the dust problem persisted. So with the price of gas going down I started using the truck more and more. (No more sitting and rusting).Now at 58 thousand miles it was in for the recall and more warranty work and I asked them to check the brakes again. It wasnt hard to detect a problem since I had a loss of power, heavy brake dust build up and when I stopped on a slight incline and put the truck in neutral it did not roll. I was informed by the service department that the arch enemy RUST was back but this time it was because of it being exposed to the harsh climate that I live in. Now I needed all 4 wheels not only brakes but calipers, rotors, pads brackets you name it I needed it replaced, because of RUST! What the dealer was going to charge me amounted to a down payment on a new truck. Although I could do the work myself I had a friend of mine who is a certified mechanic do the work for less than 1 quarter of the cost of the dealer. While doing the repairs he found that the rear axle seals were leaking and had contaminated my parking brake. So I contacted the dealer again and the seals are covered under warranty but, if you havent already guessed the parking brakes are not.Now after reading online and talking with certified mechanics this seems to be a widespread problem with Chrysler vehicles. So should this not be addressed by the National Highway Safety Administration? Perhaps these vehicles should be recalled. Brakes are a safety concern to everyone driving on the roadways, Are they Not? These vehicles are advertised as work horses and machines that are made to tow. So why cant they stop as well. Also after having aftermarket part installed and a few hundred miles later, still no brake dust, mileage has increased by almost 4mpg and it rolls freely when in neutral.

2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.

2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!

The truck will not properly shift to 6th gear. Upon a visit to dealer, I was told it was ok, but there was no change in its performance. Then a second trip was made to the dealer who again said that there was no problem. I then found a different dealer and was again told transmission was ok. It was not, so I returned to first dealer and had transmission mechanic take ride with me. He saw problem but did not know how to repair it. He told me he would contact Detroit. That was March 06, 2015. I feel as if Im being blown off. The problem is real and must be addressed in an honest way.

Car stopped running at 65 miles an hour. Engine seized due to slushy oil from over heating. Called dodge since I read a lot of complaints of this on the internet. Nothing was done.

In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.

On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.

My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.

I read all the posts on Ram trucks and lack of service and information. I ordered a new chassis truck, told delivery would be 2/28/14. To cut a very long boring story short, Ram dont know where the truck is. The phone # and live chat cant or wont answer any questions like where is my truck?! Then the Ram rep called the rail yard where the truck is and was told they were not releasing the truck!! WHY? Nobody knows. I asked for a list of dealers that had a similar equipped truck and was told to go to my dealer they should have one!!! They dont. Thats why we ordered one. I give up. I told the dealer to get me a delivery date, have not heard anything. RAM yep.

Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost $800-$1100 to repair. Called Dodge and they will not pay any portion of the repair due to Age of truck. Explained truck looks like new with extremely low mileage (average mileage for a year is 12-15k miles) and would do absolutely nothing!! Done with this company. Will be sure to let people know and will post on social media as well. Poor customer service!!!

Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.

Purchased a 2015 ram approximately 15 months ago. Have had all kinds of issues with electrical, paint and body, moisture on the interior, seat covers, tires and airbags. I tried to take it back to the place I bought it but instead of addressing my issues was called just another crazy and turned away. After contracting Chrysler numerous time I had to contact BBB to get anything resolved.Last interaction with Chrysler said I was eligible for a buyback after going through the national center for dispute settlement. With no resolve, come to find out national center for dispute settlement always sides with company which is why they sent me there. During this process I dealt with people who were rude and unhelpful who would hang up on me and not return calls and emails. Last time I tried to take it in for the latest issue (airbag light came on and advised service needed) was told they could not work on it because it was under arbitration even though this is a major safety issue.

I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed smoke coming out of the steering column. About 10 seconds later the wipers started going. I decided to pull over, then the driver side airbag deployed. I have been calling Chrysler but have gotten no response?

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.

The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.

I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.

The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.

While picking up the 2007 Ram, I found water under the back seats. The sales representative assured me it was due to the cleaning and washing of the truck, and if this was a window leak, the dealer will service it. It rained last night, and I found plenty of water under the seats. Now the dealer sale representative and manager denied seeing and saying that the dealer would be responsible for the leakage. I need the rear window to be repaired; the rain or water is affecting the structural integrity of the car due to corrosion. Needless to say, the mildew and smell inside the car is not acceptable. If I would have been aware of this issue, I would have never bought the truck.

Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronics. Most manufacturers include the electronics for free and Doge makes you pay either a monthly or yearly fee.

My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. The overall value Im very happy with. The warranty is on par with the rest of the industry. The power is great and the ride is very comfortable.

Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.

Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.

This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!

At 168,000 miles the bolts connecting the flexplate to the crankshaft stripped out. This ruined the crankshaft and flexplate and we are facing over $5,000 in repairs. We bought this truck (DODGE RAM 2005 3500 4X4 DIESEL DUALLY) because of the incredible reputation of the Cummins diesel and we are extremely disappointed and surprised this has happened. It was to be our lifetime truck.

I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchased it because my 2009 had a gasoline leak, which my mechanic found. When I took it in, I also took it in for AC/HACV recall. They refused to allow me to leave with my truck. They said it was too dangerous, and they had no loaner. Now I own a 2006 Dodge Diesel, and this 2010, plus I have had nothing but Dodge products for the past 14 years. So when they refused my request, I asked them what I was supposed to do to get home and that my job required that I am on call as the Crisis Center Director 24 hours a day, 7 days a week; and my husband is the EMS Director for Atascosa County and he is also on call 24/7. Neither of us could be without a vehicle. Also note I was 32 miles from home. When nothing else could be done, I was told I could trade my 2009 for a 2010. So I did, because I needed a vehicle immediately. I lost the lifetime warranty on the 2009 Dodge. By the way, I am also a senior citizen aged 65. When I took the 2010 in for the recall last week, I asked about the plastic discoloration on my truck handles. The truck is a beautiful red, pretty and shiny; but the handles make it look bad. I have not damaged them in any way. I was told thats just how it was and they could do nothing. I want you to know that the quality of this trucks plastic is horrible both inside and out. When I trade again, should I have to, Im sure they will lower the trade-in price because of the handles and plastic; and that is not my fault. I believe you care about what people think, so Ive taken the time to write and inform you of this issue.I have always used this dealership and salesman for years, but Im very disappointed in your product. Too bad, you dont care enough to make sure your dealerships show the same respect to people.

I bought my 2006 Dodge Ram 1500 5.7 in 2010. Truck had close to 60,000 miles when I bought it. Now granted yes this was a used vehicle and you have to expect to run into problems. However what would come to happen over the next five years was completely ridiculous. After having the truck for 6 months my shift solenoid went out. No big deal covered under warranty. After the repair and 2 months later I had major rear end problems. Still no big deal, warranty covered it and my rear end was rebuilt. Almost all new guts for the rear end differential were replaced. 3 days after the repair I noticed that there was too much slack in the rear-end. When taking off you could hear the rear end engaging and very hard. When shifting gears it was haunting. I took it back to Dodge and they informed me then the warranty was no longer valid and that there was no way their mechanic made a mistake. I had to have a vehicle. So a week after my visit to Dodge as I was driving down the road the gears in the rear end finally had enough. The rear-end locked up and the gears crumbled causing the drive shaft to fall completely out and onto the road. I had to pay for a new rear end rebuild at a different shop that was not affiliated with Dodge. Since then I have had other issues. I have replaced both front hubs. I have had to have the right side manifold fixed. And most recently I replaced a CV axle. While replacing the CV axle I found the shaft within the CV axle was snapped in half. I only use for wheel drive when needed and I keep the maintenance on my truck very well. I operate the 4-wheel drive regular to keep the parts moving and make sure its working. I am now looking at a completely new front end differential. I am very dissatisfied with Dodges service. I am a military member due to move this week and now I have no vehicle and a wife and two daughters. I dont expect anything to be done about this truck and its issues being that its almost 10 years old but take my advice - do not buy a Dodge. I am not the only one that has had problems. They are complete money pits especially once your warranty runs out and Dodge does not want to take responsibility for mistakes that were made at the factory and by supposed certified Dodge mechanics thereafter.

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.

Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon monoxide into the cab giving me a headache plus it was making a knocking noise in the engine compartment and the A/C making a knocking noise. Anyways took it to the dealership to fix the issues and only one thing gets fixed out of 3 times. Ive taken it to the shop. They fixed the EGR and said they didnt know what the knocking in the engine was... But it was noted in the system well about a week later the batteries wont hold a charge and I have to jump it off if I want to drive it. All in all Im pissed the ** in Tyler hasnt helped me with anything. Im angry and want a lawyer who can get my hard earned money back!!

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.

2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3 - 3/4. Trans bangs at highway speed when you hit gas to pass. Trans sometimes revs with no power. Clunk first time you hit gas after start every time. Vibration in drive shaft felt in gas pedal at 2000rpms every time. Dealer acknowledged the issue with trans the first 2 times. I called Chrysler several times and they finally opened a star case and I went to a different dealer. Chrysler contacted dealer before I got there. Dealer would not let me ride along with tech. Surprise surprise.. Dealer and Chrysler came back and said the truck performs as designed. What a coincidence!!! I even showed them video of the issues. Test drive other Rams of the same year and model. There were nine of these issues as it was when I first bought mine.I guess Chrysler should advertise our vehicles perform horribly after 1000 miles by design. Lemon law process started. Never ever trust this company to honor warranties. They have the longest warranty on trucks because they dont honor it.

I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.

I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.

Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.

Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.

As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.

I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.

I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.

On my 5th dodge vehicle. Never had any problems with any of them. I have a 2014 dodge ram crew 4 by 4 big horn hemi now just hit 10k miles. Good mpg for a big motor. Can even feel the 4000 pound being pulled by it. Great in the snow. Great truck and I still can do the regular maintenance myself.

Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.

My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is not covered past three years/36,000 miles. I bought it used and the first owner didnt buy the extended warranty. I contacted Chrysler directly, case number 21213374, in order to find out if they would assist me in some way since a three-year-old motor should not blow up. Aug 8 was my initial call and I have called my caseworker Natasha every day and left messages in order to find a resolution. She has not yet returned my calls despite my plea for immediate assistance and I am without a vehicle and insurance will not provide a loaner. Considering the automotive industry is lagging considerably, wouldnt customer service be a top priority? No loyalty to repeat owners (I have had six Chrysler autos) and complete indifference to people in need of help.

I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.

So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought this truck I was told it was an amazing truck and the best riding truck out of all the Hemi class trucks. So the day comes to pick it up. I take my truck home and while driving it around no longer than 30 mins the engine light comes on. So my first time experience was destroyed. I took it to the dealership in Strathroy Ontario where I purchased it. They told me it was the gas cap fault. I said “How can it be that? I didnt fill it up, you guys did.” So they cleared the fault and on I went. This fault went on for 2 months before finally they figured it out and replaced the duel cats that were faulty. So for the first two months living at the dealership. Getting rented vehicles etc., etc. I hated this truck period! You buy a 50000 dollar truck and its crap from the get go! What a crappy feeling. Not to mention I called Dodge and talked to the dealership 3 days after I bought it and wanted a different truck! Dodge told me I cannot back out of my loan. They told me I could not get another truck and if I even could that would be the dealerships decision. I thought in Ontario you can back out of a contract within 15 days of signing it? Guess I was wrong. So I talked to the dealership, my salesman and the garage. They just really shrugged me off saying “We will see what we can do for you” and never got back to me and really did nothing.I was told they were going to talk to the owner and try to help me out cause of what I was going through, nothing ever happen. Not even a sorry! I was told they would give me a free 50 inch tv for everything I went through and cause I was so nice and understanding with them. Nothing ever happen. Now not even 10 days after I bought the truck I took it in and took the salesman out for a ride in my truck telling him my truck is the worst ride in a vehicle Ive ever had. Feeling every bump after bump and when you go over bumps or raises like going over bridges; it grabs the truck and shoots it sideways. My wife refuses to drive my 50,000 dollar truck. It makes her sick from all the bumps and horrible ride. This truck twice now has almost carried my wife and kids off the road resulting in an accident. Even myself, I drove over a common bridge in our area on Pike Side Rd outside Strathroy doing 90 kms and it shot me 2 feet sideways resulting in missing the bridge wall by a foot. I have never been more scared in my life driving a vehicle.I also took my vehicle in at the same time complaining about the tires. Im buying a 50000 dollar truck and they put on the cheapest tires. I have 40000 kms on my truck now and they are done already. They have been done at 20000 kms ago! I took it in on my first and second service asking if they were Ok and they said yes, nothing wrong with them. They are at the wear bars pretty much. Thx for being honest Dodge. When I bought the truck the sales guy told me to go to another tire place to trade them in and get a discount on better tires. This is the sales guy for Dodge telling me the tires are crap after I realize it days after I buy it.So I called the tire place. They turn me down cause they have 80 tires sitting in the back that they cant move cause of doing these deals for Dodge. So out of luck. Thx Dodge for selling me a 50000 dollar truck and sending me straight to the tire place for four new tires 30000 kms later for 1500 dollars in good tires cause you rip your customers off informing us youre selling us a 5 star rating road worthy truck; wouldnt that include the tires? Hogwash...So here I am less than a year and a half later paying for a truck owing 70000 dollars and I have a truck that was a piece of crap from the first day, having cat issues, balled tires in 30000 kms, a truck that rides like a Russian tank - well sorry Russia your tanks ride better! Hanging radio issues, suspension issues etc., etc. My wife wont ride in it cause it makes her sick. And while I look back supporting Dodge 3 times buying a Neon RT in 2002, a Dodge 2010 Caravan, and now a 2013 Dodge Hemi, I am honestly thinking of taking my services to another company.We own a dairy farm and have supported Dodge for years. I think we are going to buy elsewhere from now on. Now Im not saying all this just because I had just one bad go. Im so upset because after all of this not once did I get an apology, not once did they offer me anything out of compassion for what Ive gone through, not once did the owner or Dodge or anybody call me or anything! I will continue to hate this truck every day and not once has anyone given a crap at all!Im so upset you would think they would have given me free oil changes or God something to show support or compassion. Nope all the promises; hot air from what I call it, all the grief I went through and the shop employees know what I went through - they saw it. I didnt even get a sorry from the owner of Dodge! So my best friend buys the same truck but a Sport 2014 - same tires, suspension blah, blah, blah. You take my buddy out for a ride same road in his truck then mine! Im so upset, so upset his truck rides like a gem like what mine should ride like. Im so upset. I took him in mine and he was pissed. He now sees the difference and how horrible mine is. And when we went out we almost got into an accident cause when passing a car we hit a bump and it threw us into the side of road, the gravel part and we almost wiped out at 90 kms an hour.Its nice to know I got ripped off and my buddy has the truck I always wanted. So we go to the dealership, my friend confirming the difference, etc., etc. from my truck to his and I have an appointment Friday to look at suspension. Guaranteed Mr. **, everything looks Ok. If you continue to have these issues, just let us know and we will tell you the same thing over and over again and do nothing.” Im so upset. Ill never buy another Dodge ever again and if I can stop one person from doing the same, Ill be happy. It kills me to feel this way cause I loved Dodge for years. All I got to say, if something ever happens to my family be flying off the road, they better hope I die in the process! It sucks to want to be so happy, but all you get is 7 years of grief! Why doesnt anyone care anymore? What have people and companies come to these days? Its so sad.

The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.

I have a 14 Ecodiesel been in the shop 15 times for engine light issues. The exhaust filter plugs up last night. Im going out for a drive to clean out the filter and it goes to 100% full. Now it only goes 20 - 30 mph. Consumer affairs has been not much help. Tried to contact Robert Hegblooms office this morning no luck. They dont want the corporate level to know what the real world is going through. Anyone has his contact? I would love to talk to him.

I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck is really a luxurious, roomy, and very comfortable ride all-around. In fact, this is my second RAM as I traded a 2012 Dodge RAM 1500 Big Horn. Today marks one month of ownership and I have only put 225 miles on the truck since taking delivery.Upon getting my new RAM home I started to notice several issues with both exterior and interior finishes that are result of sloppy handling of materials during manufacturing. In addition, my exhaust system was loose and the right rear tailpipe was loose enough to fall off. I notified my dealer and took it in for review of all issues noted. The dealer will be replacing a dash bezel and the leather covered console armrest to remove damaged materials. Then my dealer reviewed the bubble-like fish eye in the paint on the hood. What was so shocking he walked around the truck and pointed out numerous defects in the finish of the paint that I had not found on my own. The more he looked, the more defects he found. It reached a point where I felt really bad about my new truck and really sick about the price I paid for it! The dealer has opened a case on my truck which isnt entirely clear to me what that means.I get home from my visit to my dealer and decide to call RAM customer service to relate all of this and learned something that was not disclosed to me at the point of sale. I was so excited to finally own a vehicle that would give me the ability to navigate Pandora on a big dash screen. Over the past month I have about gone crazy trying to get Pandora to load to the UConnect system only to learn from a rep at RAM customer service that there is no way to make it work as intended due to the loss of a third party technology relationship that is necessary to bring Pandora and UConnect together. What a disappointment!I was told that a notice went out to dealers earlier this year regarding the Pandora issue. However, no one informed me, the consumer, that this luxury feature will never work through the UConnect system. This may have given me pause to move ahead with the purchase. At nearly $60,000, I should not be writing such a negative review of my new truck. All I can do is hope that RAM steps up and backs the product and goes the distance to give me some sense of customer satisfaction. That part remains to be seen.

I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.

My 2006 2500 diesel with the 48RE tranny just didnt do the job. I have three valve bodies replaced in less than 75K miles. Also that little vent that shifted the heater and ac broke. Over $500 to repair. I paid for the first repair. Then it happened again. FCA was kind enough to fix again. I guess they finally got a fix that was not crapping out and fixed right.2014 3500 diesel SRW was a great truck. Towed my 40 toy hauler from Virginia to Cali. However, I did lose a water pump in Arizona. Would you believe no pump, belt or other parts that got jacked up when best broke lose, 36K miles, were not available in the ENTIRE state of Arizona? Wow. 2017 3500 dually diesel Aisin is a beast. No issues so far 21K miles. However, the Nexen tires have been replaced. Tire separation in less than 20K miles. Why does Ram put crap tires on a truck that cost up to 90K? Installed Bridgestones. Lets see how they hold up. Changed radio to Kenwood. Android Auto works perfect in this aftermarket radio. It also works perfect in my 2018 A4. Android Auto is a great app to use in any vehicle. Learn how to use it to drive safely.

While driving my 2009 Dodge Ram 1500 truck, the ignition shuts down. The truck stalls out and I lose power steering and control. This has happened on several occasions and many times nearly caused an accident. I have spoke with Dodge about this dangerous situation more than once and have taken my vehicle into the local Dodge dealer for repairs. Some of the repairs were performed on a recall status, however this stalling problem has not been addressed and does not show up on the computer; therefore it doesnt exists!! My truck stalled five times yesterday and had to struggle to steer it off the road to prevent a rear-end collision. My wife was with me twice and refuses to ride in this vehicle any longer. I called Dodge yesterday and was on hold for 35 minutes. I finally called a representative not associated with any recalls and expressed my dissatisfaction concerning this matter. I was told there would be a 24 hour time period before a supervisor returned my call. I have not heard as yet. I clearly do not know what to do. I need this vehicle for my work and it has been modified to tow vehicles. I just cant climb in another vehicle and perform my duties. Dodge does not want to admit there is a problem because then it would have to be added to their long list of recalls. I wonder if it will show up on their computers when there is a fatality. Apparently, they have scheduled another appointment at a different dealer to check the truck again. I will have to take time off work and only hope I arrive there safely.

2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!

The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.

Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, the 4 wheel drive truck will all of a sudden die when I hit some bumps on our dirt road where we live (I am not 4 wheeling either, I have kids in the car). This happens randomly. We have taken it in now for 3 times. First time, they said they saw that it happened on the computer. However, the second and third time, they said they didn’t see it and that it was because my key chain was too heavy. Since 2008, it has died while driving on my dirt road at least 8 times. I just pray it never does it on a bumpy road, on the freeway or highway. Does anyone else have this problem? I don’t take it to the dealership anymore because they say it is because of my keys. Well, I changed it so now it is light so it can’t be that.

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.

Love this van (Dodge Ram Regency Conversion Van). It is very nice to drive. Comfort in any seat you sit in. If you need seating this is your van. Tired, take a nap. The back bench seat folds down and makes a comfortable bed. Plenty of room for whatever you need.

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.

Bought a Dodge Ram 1500 new on 3/3/2008. It came with lifetime power train warranty. Today, the trucks engine broke down and Chrysler is nullifying the warranty. Their reasoning is that there was an inspection due at the five-year point and it was not done. My problem is that the first time I heard of this inspection was today.

Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought my truck at Bill Brandt Ford less than one month ago and the Dodge dealership in Roseville this week said the engine block was cracked after I found an oil leak. They are going to have to replace the engine block next week. Just a heads up for everyone.

Updated on 01/14/2019: The worst truck ever saga continues. Since picking up my truck after 14,000 in damages, almost 3 months in the shop, my truck still jumps from park into drive while running, and the dashboard lights up and the speedometer needle jumps to 10 mph with the engine off and the key out of the ignition. I am at 29,000 miles and according to my insurance company and two dealers that I’ve spoken with, I am stuck with this truck. Oh, of course the dealers would love to sell me another new truck with no deals or incentives. Way to go Mopar!! Another non-satisfied customer!!!Original Review: I will try to keep this as brief as possible. Bought the truck new in 2017. July of 2018 received recall for auto park. Previously I had no issues. After I took the truck in, nothing but problems with the auto park. Either the truck won’t go into gear or it will jump from park into drive. In October 2018 my wife was sitting in the truck with engine running and in park and it jumped into drive and drove her into a pond. After 700.00 in towing, almost 14,000 in repairs, 2 1/2 months of being in the shop and I just picked up the truck December 27, and the truck still jumps into drive from park! Anyone heard of any lawsuits concerning this issue? We have contacted the NHSB and we encourage you to do the same!!!

I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.

While driving my 3 week old 2015 Ram 1500 the truck computer shifted from drive to park while I was traveling at 40 mph. This sudden shift caused the vehicle to leave the roadway and has scared me enough to never drive the truck again.

Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.

Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.

2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.

Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!

Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!

I was involved in an accident in a 2004 Dodge Ram 1500 truck. The axle broke in the truck and the truck started spinning out of control. Dodge sent an investigator to check the truck and they completely ignored me. They never sent me any information and they never call me. I have been in contact with them lately due to the massive recall being done now. I want the whole world to know that this has been an ongoing problem for a long time.

I purchased new two 3500 Diesel. One 2004 the other 2007. They both have had major issues with the front end. The infamous Death Wobble on both trucks began occurring around 40K. The 2007 was my wifes until it started the wobble. The drag link in the 07 broke clean on two different occasions. The first time was the night of my first childs wedding night. Went to back the truck up so we could load gifts and heard a loud Bang. The drag link sheared at the threads. I purchased a new link from NAPA and paid for their most heavy duty, lifetime warranty. Took the truck to an alignment shop and had it aligned and inspected (Ball joints, u-joints, etc.). A month later while driving at 80 mph on the Interstate I crossed over a bridge with a slight bump and the truck began wobbling and then bang!!. Wobbling stopped but I knew what had happened and coasted to the emergency lane applying the emergency (rear) brakes. When the truck was almost at a stop I pressed on the front brakes and the truck skidded. I got out and the driver side wheel was 90 degrees pointing out. The irony is I was on my way to a local dealer for a recall on the front ball joint. I had the truck towed to the dealer. They inspected the Ball Joint, said it was fine and then gave me a 6 line item list on what was wrong and needed to be fixed. $5500.00 estimate. I told the service writer to leave the truck alone and I would have it towed to a service facility that I trust. I replaced the Drag Link again, took the pile of ** to have it aligned again. The alignment owner told me to replace the front stabilizer shock and use Monroe brand instead of the Super Heavy Duty rock-n roll brands.They had had the best luck with Monroe. For the next three years I could only drive safely at top speed of 60 mph if I wanted to avoid the Death Wobble and possibly break another link. I will not let anyone else drive the thing for their safety. I put a more heavy duty tracking bar and an aftermarket stabilizer bracket on it. Still could only go 60 mph and feel safe. A few months ago I replaced the front hub assemblies and U-Joints.By doing so the truck feels like it did when I purchased it new. Now I can go 80 mph plus and feel safe. Regarding the 04, the front stabilizer tie rod broke and the truck doesnt Death Wobble any longer. Im tempted to leave the thing broken. Once a Dodge... Always a Dodge. Ill never buy Dodge again. Most DANGEROUS vehicles Ive ever owned!!! Im thinking the new Nissan with Cummins and Allison Tranny looks Real Good.

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.

At the point of sale no copies of bill of sale or installment loan contract was given to me the buyer. Then when I tried to cancel after 3 days of no receipts they made out and deposited my 3 checks for the down payment. I DID not get any paperwork till June and had to call police to get it. Then they would not give my trade back and cancel deal. Then when I got the paperwork it was shrunk photocopies, not the hard copies I signed in. This is a 10-25k fine. So the loan was 30074.00 after paying in 17000 in cash for 4 years I still owe 29500.00. And the truck is worth 12000. This crime was committed on 4/09/13. And no one has ever helped me in this fraud and check writing fraud. So far they ducked every bullet. Im 71 and the payment is 657 monthly on a 15.8 loan. Where do I find relief. I was sick for 5 years. Im a vet that has been held hostage. Help please.

I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.

DONT BUY. Bought a brand new Dodge Ram (Longhorn) and second day the engine light turned on. I took it to the dealership for service and it took them 2 days to find out what might cause the problem and then they said theyll fix it but the engine light might turn back on, so they should check for other stuff. When they called me to come and pick up the truck they had damaged my brand new car and they said theyre not responsible for any damages! Horrible vehicle and customer service.