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GMC Automobile Model 2020 GMC Canyon
2020 GMC Canyon
The 2020 GMC Canyon is a midsize pickup truck that offers a variety of features across its different trim levels. Here are some common features found in the 2020 GMC Canyon:
Engine Options:
The Canyon typically offered a range of engine options, including four-cylinder and V6 engines, providing different levels of power and efficiency.
Transmission:
A 6-speed or 8-speed automatic transmission, depending on the engine and trim level.
Seating Capacity:
Depending on the cab configuration, the Canyon could accommodate either two or four passengers.
Infotainment System:
A touchscreen infotainment system with varying sizes across trims.
Apple CarPlay and Android Auto compatibility for seamless smartphone integration.
Bluetooth Connectivity:
Standard Bluetooth connectivity for hands-free calling and audio streaming.
USB Ports:
Multiple USB ports for charging and connecting devices.
Rearview Camera:
A rearview camera for improved visibility when reversing.
Remote Keyless Entry:
Remote keyless entry for convenience in locking and unlocking the vehicle.
Power-Adjustable Seats:
Power-adjustable driver's seat, and in higher trims, power-adjustable front passenger seats.
Leather Upholstery:
Leather upholstery was available in higher trim levels, adding a more premium feel to the interior.
Teen Driver System:
A system that allows parents to set controls and review performance statistics to encourage safe driving habits for teenage drivers.
Trailer Hitch and Wiring Provisions:
Many trims come with trailer hitch provisions and wiring, making it easier to tow trailers or other equipment.
Driver Assistance Features:
Available safety features such as forward collision warning, lane departure warning, and rear parking sensors.
Off-Road Capability:
Some trims may offer features for enhanced off-road capability, such as an off-road suspension package or a locking rear differential.
Towing Package:
Higher trims and packages may include a towing package with additional towing capacity and features.
It's important to note that the availability of features can vary depending on the specific trim level, cab configuration, and optional packages chosen. For the most accurate and detailed information, it is recommended to consult the official GMC documentation or contact a GMC dealership.
Manufacturer: GMC
MODEL: 2020 GMC Canyon
MSRP: $27995.00 USD
Related Error Code Pages:
GMC Automobile Error Codes,
Related Troubleshooting Pages:
GMC Automobile Troubleshooting,
Related Repair Pages:
GMC Automobile Repairs,
Related Parts Pages:
GMC Automobile Parts,
GMC Automobile Model 2020 GMC Canyon
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
I never paid attention to my expense on fixing the GMC Acadia 2009 since I bought it brand new. This car has been a pain in my rear end. Since I bought the car, I have changed the timing belt, put a new transmission, and two years ago, the engine stopped. The vehicle was towed to a GM dealership for repair. The mechanic told my wife that the engine is full of sludge and needed to be replaced. He also told my wife that the reason the vehicle was in a bad shape was because we never took care of the vehicle. My wife called me and explained what the GM service agent told her. I called the guy and had him pull the service record on the vehicle which was under my name. It was then that the service guy realized that since we bought the vehicle, they had been servicing the vehicle for us. I reminded him that whatever was wrong with the car was caused by them since they have been the maintenance personnel from jump street. He then fixed the vehicle and that cost us about 2000 dollars instead of 5000 dollars and change that they quoted my wife.Now the vehicle had check engine check light come on. We took the vehicle to the mechanic to figure out why the light came on. After their diagnoses, he told us that they had to change the Ignition coil, spark plugs, Intake gasket kit e.t.c. This whole thing cost me $1,999.51. Before I picked up the vehicle, the low oil pressure light came on. They checked the oil and it was full. They drained it, flushed the lines and storage place for the oil two times and after driving the vehicle for a quarter of a mile, the low oil pressure light came back on. They finally told me that it was a sludge problem. I called GMC and reported the problem for them to tell me to take it to the same GM group that told me two years ago to change the engine for a new engine. The kicker is that now that Ive paid off the note on the car, with a new engine it would have another 100,000 mile warranty. And it would cost me $7500.00 dollars to do that. GM knows what they are doing and they take our money and take us for a fool. I wish someone could advise on how to take this people to court and make them pay for their wickedness. We cannot continue to pay for junk.
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
Had a two door Honda and needed and wanted something bigger for car seats. Love how roomy the GMC Acadia is. Didnt want a minivan so this was a nice compromise. Bought used but it has been a great car for our growing family. Easy to purchase at the dealership. I wish it had bucket seats and changing the battery could be a little easier. Why is it in my floorboard in the backseat where my daughter sits?!
Bought new in November of 2007. Have had major issues 3 times with the power steering. The automatic transmission was repaired twice and replaced twice with only 79000 miles on the vehicle. Guess what? The transmission is going out again after a total replacement about a year ago. Does GMC have a problem with the transmission? Oh yes!!! Will they do anything about it? Probably not. Will I do anything about it, Oh yes!!! I will NEVER buy another GM product again. The last transmission replacement was on my nickle after the extended warranty expired. GMC needs to expire. Oh and the radio entertainment system only plays in the right front speaker now, another common problem GMC refuses to acknowledge. This was a vehicle that we wanted to own for 200,000 miles. Maybe if we keep rebuilding it and a truck load of cash. Stay away from GMC. No run away, very far away.
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
Our SUV sounds like mine. Electronic motherboard went out six months in, water pump, eleven months in, intermittent whirring sound (which I was told repeatedly it was a design flaw then once that I needed an oil change). In addition the air conditioner gradually loss cooling then discovered leak in a hose to condenser. Now power steering completely gone and so is air. Of course they are able to find problems now that its all out of warranty. GMC national is no help. They lie and cover up all problems. Think of it as the VA of the auto world.
I purchased a used 2008 GMC Acadia in May 2017. Ever since I purchased this vehicle I have had nothing but problems. I purchased this vehicle because my daughter is a senior in high school and I knew that we would be needing it to travel from state to state for college tours. Ever since I purchased we have not been able to travel because of the continuous light to come on, continuous codes that comes on and it causes the car to run horribly. I am spending $20-$30 a day on gas and Im also noticing that the oil is just evaporating but Im not seeing it on the ground. I continue to take it to the mechanic. He continue to fix things that the codes gives him. Im still spending money and Im still not getting any results.I have not been able to travel in this vehicle because I refuse to get on the highway with my child and breakdown in the middle of nowhere. What we need to do is start a petition with GMC because if everyone is having these problems then it is a serious problem. I am to the point where I am ready to start a lawsuit. I mean lets be honest. What are we waiting for. Either us or one of our loved ones to die and is known death trap. There are so many recalls on this vehicle that all of them should be just called in and repaired. Apparently its a problem with GMC assembling the vehicle and they do not want to own up to their responsibilities and its not fair to us that our lives are at stake. Im also tired of the ongoing altercations with the mechanic and my money that I keep on spending.
I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and in 49800Km, I found that sound in the front with any bump and packet of power steering wheels and they told me that is a manufacturing defect. They replaced the packet of power steering wheels twice but it appeared again and the shock absorber they wait since the beginning too but the cost on me. Why is that? I did all the services in your agent and you can check from car history and I spent more than 150 SR in purchasing that car and 7382 SR in services in 28 months only and more than two months in agent for services. Now, I feel very bad about any GMC vehicles and it will affect your reputation here and everywhere and you will lose your customer trust. So find me a good solution please.
Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time as of tomorrow within four weeks. Each time, it has been to a different dealer/shop for repair. The first two noted two very different issues, but it boils down to the fact that the vehicle has serious electrical issues. There are numerous complaints/threads about the 2011 Acadia regarding this issue, amongst others. We have contacted GM corporate/customer service (which takes us to Austin, TX) and have been given the runaround ever since. The vehicle actually lost power when I was on the road driving recently. I had no power to go forward, and could only reverse.We have serious concerns now about the safety of this vehicle, and the Texas customer service department, District Specialists, Jamal and Shareef (not sure how to spell Shareef, but I will spell it like it sounds), and Shareefs supervisor, Josh (**), have done nothing but brush us off, leave us waiting on the phone for an hour (literally). They tell us they will call us back at a certain time and then do not follow through, and give us attitude. The car is still not running correctly. Today Josh - who refuses to give his last name, refuses to give us the name of his boss and tells us we cant go above him, tells us to take it to the dealer (again) and if we are still not happy, they will look into swapping it out. Josh refuses to tell us what that process includes, or how long it may take. Keep in mind we have already been told this by Shareef, so they seem to like to keep pushing you off in efforts to not deal with you. Not one of them has seemed overly concerned about our safety. This is supposed to be our family car (three kids, two dogs), as well as our mountain car. We live in CO and are in the mountains about 2-3 times a month. What if the Acadia had shut down on us, or slipped out of gear like it did the first time and when we were unable to move, on a steep grade? Or on the mountain highways in general? The chances of us being hit and potentially killed are very, very high. There are very few places to pull over and people tend to drive fast.We are highly disappointed with the individuals we have dealt with in Texas, as well as ** who works for a Chevy dealer (who was supposed to have fixed our car this last time) on 120th Ave. in Broomfield, CO. He seemed to think that the car shutting down on me on a highly traveled road was somewhat normal and a safety feature. He said that all cars have problems, and we should just expect them. Needless to say, the runaround and lack of general interest in our situation makes me seriously question the product I bought from GM, and GM all around. I should have bought the Nissan Armada. We are sorry to have given GM our business at this point.As a side note, each dealership who was supposed to have fixed our car (GMC in Glenwood Springs and Chevy on 120th) returned our car back very dirty. Grease marks were on the drivers, passenger door and wheel (Chevy), and tons of dust and debris were coating the interior of our car, which indicates they left the windows wide open (Glenwood Springs). ** at Chevy offered us a coupon at a local car wash, but did not seem to care or think it was bad customer service to give us back the Acadia more dirty than it initially was. These were terribly customer service experiences all around.
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
We too had to put in a new transmission as well as problem with steering wheel and stability track. We have put in close to $7,000 into this car that we paid $42,000 custom ordered. I thought at first it was because ours was being built when GMC went on strike but after reading comments thats not the case. Now we just find out that the piston is shot and we now have to put in a new engine with not even having 200,000 miles on it! This is crazy. GMC should be reimbursing us for this cost. The sad thing is I love the style and comfort of it just not all the extra money we have had to put into it due to GMC poor engineering. Please if anyone knows of a class action suit against them for this let me know. This is not right! They know they have a problem with it and wont make things right.
2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone else out there with the early year Acadia and GM clone cars I now have a completely useless transmission. If you havent had issues with yours you soon will. GM customer care is there to listen and then to respond with there is nothing that they are willing to do. The reason for the wave plates breaking is GMs failure to harden the wave plates used within the transmission. An issue they corrected for the 2009 model. After calling around to numerous shops I have been quoted anything from $4200 to $5700 at the dealer. One shop owner told me its his favorite transmission, because its the one that pays his bills. Like I started I cannot believe this has not been recalled, if anyone knows about a class action lawsuit against GM for this issue or would like to pursue one I would be all ears.
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.
I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 miles on it I would hear a clunk when I would turn left or right took it to the dealership several times. They could not hear it. I finally gave up on it. Then my transmission went out & I called the attorney general after paying about 4000 dollars to get it fixed. Two weeks after I called them I received a letter in the mail and they had a recall & I got my money back.Now the rack & pinion had to be replace. Im very upset as I when on the internet And found out that several other people have had the same problem. If anyone still has a Acadia please call this number as this is a safety issue that should be address for our safety and our childrens safety. The # is 888-327-4236. It cost me 1400 dollars for the rack & pinion to be replaced when I feel that they could have the solved the problem if they would have just check underneath the car. I now know that is why it would always clunk.
We own a 2010 GMC top of the line Acadia with only 45000km on it, its two owner car (87 year old man gave to his daughter). Its never towed anything and has had regular maintenance. I was taking the Acadia on Oct 22/16 over to my mechanics to have him check the urgency of repair needed for the power steering seals (they are bleeding which seems to be a very common problem for the Acadia). Upon driving the mere 4 miles to his business the vehicle started accelerating on its own. On a level surface it was actually increasing speed and required constant braking to maintain speed. Upon putting the car in park it was revving high.My mechanic tried connecting to the computer which gave no error message, disconnected the throttle body to confirm there was no debris or anything to cause spontaneous acceleration. He also disconnected the battery and reset the vehicles computer which had no effect. I submitted an online ticket to GM Canada on Oct 23/16 to bring to the companys attention the issue. Ive been contacted twice by phone to give the VIN number (provided to them on the online ticket Oct 23, left a voice mail to the case worker Oct 26 and again to a customer service rep Nov 3).My mechanic has identified the issue as being the throttle pedal sensor and seems to have successfully fixed the glitch however has warned me that since it has gone at such low mileage is highly likely to fail again. Im concerned to take it for long distance trips as this is the third issue thats occurred with this vehicle and is likely to happen again. To date weve had to fix the front sprayer for the windshield and we have the expensive fix for the power steering rack and pistons upcoming. Im severely disappointed that a car with such low mileage has such issues and am worried what future issues are upcoming. That said my mother enjoys how it handles and is everything she wants with a SUV. I just wish it had less problems.
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
I trade in my Pacifica for supposed certified GMC Acadia and that was my biggest mistake in my life. Purchased the suv with 30,000 miles and with only 62000 miles spend 4000, new transmission, 300, Throttle body. Suspension, 700. New rotor, 500. Stability track service and counting. Dont ever get a GMC truck if you dont want a headache.
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, front suspension, timing belt cover leak all have problems in the last couple months. This thing is a money pit. Worse vehicle ever. I will never ever buy a GM vehicle again. I think a class action lawsuit is needed.
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
I bought a used 201 Acadia last February 2016. I had it a month and I started noticing the Service StabiliTrak light coming on. Not only did it come on it reduced my engine power. I took it back from where I bought it and the service department claimed it was some sensor. All was good. About three months after that I had to replace the engine mounts. Now it is almost a year later and the StabiliTrak system is out of control. This time I take it to auto shop and the service tech said it was the battery (which was dying anyway). So I replaced the battery and I had to get the heat fixed too because of some actuator thingy. So I am happy to get my car back the next day. I had to drive an hour from home to work on that Monday and as soon as I made it to parking garage it started again with Service StabiliTrak. SO when I get off 9 hours later I am thinking I can just disengage the system but I could not figure it out. I drove home with hazard lights and prayed it would make it to certified GMC dealership for service. Two days later they say it was the throttle body so I hope when I pick up my vehicle today the issue is resolved.
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February 2010. In October of 2011, I had Major work done on the vehicle. The Engine check light came and the vehicle started making a rattle noise in the morning. The dealer informed me that the cause was internal failure, (code J0778). In fact, means secondary camshaft intermediate drive chain tensioner replacement - right side needed. These problems continue for another year, resulting in a replacement of an engine, water pump and a transmission. This problem still exists and vehicle is not safe to drive out of town. GMC offered me a $6000 rebate on a trade-in on another Acadia. No thanks, still fighting.
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!
2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped 2 friends buy an Acadia. I have been nearly a spokesperson for the Acadia and now, another major repair is necessary. We have 95k miles on it and the transmission just went out. I am only 4 months past our 5 year warranty (mind you the dealership in which we purchased the Acadia has a LIFETIME power train warranty...but GMC wont honor that because the dealership went out of business). I filed a case with GMC. They contacted the dealership that has our car and have only offered us a discount on refurbishing our transmission... What?! I dont want to refurbish this bad one, I need a new transmission. I did not accept their terms and our car is still sitting at the dealership (its been a week already) and we pray they change their mind and offer us a better deal tomorrow. :(
I purchased a New 2021 GMC Acadia. Within 100 miles I discovered 360 Camera didn’t work. Automatic Braking, Lane change and road departure were all dysfunctional. GMC has had camera issues for several yrs. Continued selling know the safety issues. I would recommend you avoid this vehicle at all costs. Mine has less than 1000 miles and I’m going back to Honda and take the loss.
I have had this 2009 Acadia car into the dealer many time for many recalls. One got it back and it left me on the side of the road. Now it has a bad timing chain. And the dealer tells me I was low on oil, sends me home. Light back on and timing is the problem. They will not fix it said its the motor. I bought a extended warranty that covers this. GMC GM still will not fix it. I am a mother of 3 and this is got to be the lowest thing a car company can not stand by.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty. Within the first month the transmission had to be repaired (SUV wouldnt go over 20 mph,wouldnt switch gears). The extended warranty covered the $3600 expense. Vehicle was in the shop for over a month. A few months later the steering was messed up and hissing loudly. The whole dash had to be taken out and I received new steering column amongst other things. Over $1500 repair covered by warranty. A few months later vehicle overheats, engine power is reduced. Cant drive vehicle. Not covered under warranty. Several hundred $$$ bill. Tire sensor light bad. Too much $ to fix. Still drivable. Few months later engine starts back-firing, driving very poorly. Every possible dash light is illuminated. Stabilitrak, traction control, engine, service all-wheel-drive (no oil light)- engine power reduced. Vehicle wont drive.Took it to GMC (who now knows me by first name but still screws me over every chance they get) and they said oil needed changed, after they did $200 in diagnostics. $300 later, I was out the door with no lights illuminated on the dash and a smooth running GMC. Got a lecture about the oil and how important it is to keep it changed and full.One month later ding ding ding- service traction control, engine power reduced. Car wont go! Checked the oil- it was still full. I still had plenty of miles left to go before my next oil change. Restarted the car- no lights. Drove fine except engine light on and remote start will not work when this light is on. A couple weeks later it happened again and now happens multiple times in one short trip. The vehicle cannot be safely driven in fear of this happening on a busy highway or while driving across the bridge with no emergency lane. Ive heard (and believe) its the sensor.However, Im so beyond sick and tired of this crap. The vehicle is nowhere near paid off and it wont run half the time. It hasnt ran well since I bought it. Problem after problem after problem. When I look online there are tons and tons of the same complaints. These Acadias are LEMONS. I have never in my life had so many issues with a vehicle, especially that even the dealers couldnt figure out what the problem was. Not sure how or why there isnt a class-action lawsuit. These vehicles are unsafe to drive. Has anyone contacted GMC corporate? SO INCREDIBLY DISAPPOINTED!
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
I purchased a 2011 GMC Acadia with 25,000 miles. I never missed an oil change and updated within 3 years of purchase. The gas pedal became very stiff, causing the car to quickly accelerate. Need to be replaced. The fuel sensor broke and needed to be replaced. The driver side air modulators broke causing hot air to blow. Needed to be replaced. The driver side window control panel broke and needed to be replaced. The hood support rod broke. The radiator broke and needed to be replaced. The radio broke and need to be replaced. The air conditioning blows hot and needs to be replaced. The engine mounts all broke and needed to be replaced. The engine is now dying and was recommended by my mechanic to get rid of the car. He says I need a new engine. I still have a $7000 balance left on the car and it is worthless.
2009 GMC Acadia was exactly what I wanted...so I thought! Little did I know that I would be driving with my 5 year old in the car when it essentially shut off in the middle of the Interstate at less than 2 years old! That was the beginning of the END. It was year 2011 and this amazing car became nothing more than a Lemon... It needed a NEW ENGINE. I knew I was in for it and I was right. All of these posts are exactly what Ive been through. I dont remember all of the correct descriptions but StabiliTrak, steering pump, motor mount are just a few to mention. I was hoping to keep the car for ONE more year...but now the car wont shift...wont go. Guess what? Wave plate fractured sending pieces of ground metal teeth throughout the transmission. Refurbished transmission needed for $4,800 or new for $6,800. I was happy to receive the wave plate recall letter in the mail but lucky me the tranny died after 120k miles so its not covered. I called GM to discuss a better cost for a transmission.. I said Im not asking for a new car. Im not asking for a new transmission. I simply needed my GMC Acadia to function through 2015 and $4,800 is a high price to pay considering the thousands already invested in repairs. Theyve known about the so-called wave plate issue for a long time...before my car passed the 120k mark.
At 15,000 miles, the brakes and rotors had to be replaced. The service manager said that driving on gravel roads caused gravel to get in the pads. I was told if it happened again, I would have to stand the cost of repairs. 8000 miles later, the brakes had gravel in the pads and the rotors were grooved and had to be turned. I was told that I must blow the dirt off every week. The service write up person said only people driving on gravel roads were having trouble. I said the Acadia book did not say to stay off gravel roads or to blow the brakes off every week. GM has a serious defect in their design that needs to be addressed.
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
I have owned more than 10 vehicles in my lifetime and the last seven have been new from dealer. This Acadia is the worst vehicle I have owned, new or old. Just over 30,000 it was burning oil excessively and the dealership could not figure it out. Numerous times at shop and still no fix. By the time we got to 70,000 GM had to re-ring the engine and replace the major of other sensors and components. I have probably spent over $3,000 in additional costs that were not covered by the GM Warranty or the GM extended warranty we purchased when buying the Acadia. Its Amazing how convenient it was that every problem we had was not covered by the extended warranty. Regardless the engine is a problem GM cannot figure it out. Google GM Acadia engine problems and you will have hours of reading in front of you. All with a common theme, the engine is a complete piece of garbage that you will be lucky to get 100,000 out of... Most of them seize around 50,000 to 70,000 and GM will NOT cover the repair under warranty. They simply will not take ownership to this problem so do yourself a favor and avoid this headache completely. This is my 4th GMC and without a doubt my last. I will never buy another GM Product for rest of my life which hurts me to write because I have 3 kids I have been preaching Buy American to all their lives. Now that my wife and I are buying the kids the first cars, it will greatly reduce the dealerships we have to look at. I have to clarify that the reason I will never buy a GM product again has very little to do with the Acadia I own. It has to do with the entire fleet and the fact that GM knows its an inherent problem with this Engine but wont take ownership. My engine that has been burning engine since 30,000 needs new heads and valves due to wear from lack of oil, a problem I pointed out in the first 2 years. GM does not think its their problem and they offered me $3000 towards a new car. My car is 4 years old and they want me to trash it. If that is GM customer loyalty, then I need to find a new manufacturer of automobiles. Save yourself the countless trips to the service dept because this vehicle is a problem child that burns oil and your hard earned dollars.
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issues. The GMC Acadia had placed us in catastrophic danger as the engine shut down while we were driving at 65 miles per hour on the L.I.Expressway (New York) in the late evening. However, we luckily--by the grace of God--was able to verve (steer) off the HOV lane without being injured to the shoulder lane. Many passing cars recognized our emergency situation and provided space for us to move from the HOV lane. We were stranded for about 2 hours in the late evening waiting for a tow truck. The next day, we had the car diagnosed & serviced. The technician informed us that cylinders 3 &5 were misfiring. The coil pack was blown. The water seeped in the engine and battery areas. The electrical system was comprised by the water seeping in through the front windows and front hood.In addition, the Bose stereo, navigation system, back up camera were comprised by the electrical system problem. The repairs will cost approximately $5,000 to $8,000!! This is appalling & disgusting. The warranty has ended and the repair costs are beyond our means. We are demanding GMC to buyback these LEMON GMC Acadias, as it obviously has many design flaws &mechanical flaws. SHAME ON GMC to expect consumers to continually be disrespected by design & manufacturing mistakes.
I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!
Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
It is a shame that a less than 5 years old Acadia 2012 with less than 50,000 miles feels like a run-down vintage! Central Lock malfunction second day I purchased the brand new car (1st day after purchase, at 5 miles!!!) CV damaged (first year). Middle Seat Closure mechanism broken first six months. Engine mounts are broken (after three years). Air distributor is broken (after four years). Engine bracket is broken (after four years). To add insult the injury the dealer is incompetent, promotes an extended warranty that doesnt extend to anything, and only finds out problems after the expiration of the warranty. It is either GM sells Lemons or off-spec vehicles in Saudi Arabia, or the Saudi Specs are designed for junk cars. Either way, never again. I have advised five of my friends and family members interested in GM cars against buying them.
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned so I have strived to take really good care of it. For the last few months, I have been experiencing an issue that seemingly cannot be resolved! When I am driving on the highway and I achieve the speed want to go and let off the gas and the vehicle would coast, it starts what I refer to as missing. It has not given off any codes and I have had it checked out by two mechanics. The problem is getting worse! Without a code and the lack of anything obvious, it cannot be resolved. The last time I took it in, the transmission fluid was low, which makes me wonder with all of the posts on transmissions going bad in Acadias, if it could be my transmission. I do not know what to do and am writing this in hopes someone has had similar issues and can share your experience and maybe your end result! HELP!!!
Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
I am the owner of a 2008 GMC Acadia. This vehicle has approximately 78,900 miles on it. Due to transmission issues, which is still covered under my powertrain warranty, it has been at Cooper Buick GMC in Monroe, LA since last Tuesday, 5/29/12. I was informed that GMC will only furnish me a rental for five days. The rental was picked up on Thursday, 5/31. Today, I was informed that I must return the rental. I am employed and must have transportation. I feel that as long as the dealership is holding my vehicle for warranty work, GM should furnish me with a rental. I am highly upset about this. My husband and I were seriously considering purchasing another Acadia but unless this issue is resolved, we will never purchase another GM product and will make sure other customers, friends and relatives are made aware of this situation. We are not wealthy and a rental vehicle is not in our budget. This is creating a difficult situation for us. Please respond to this complaint as soon as possible.
I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.
I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.
My 2013 Acadia has had both Cadillac converters changed. Also Im currently having problems with radio not working, flashers not sounding, seat belts not making a sound when theyre not connected, signals not making a sound when theyre flicking, the radio wont play CDs, wont do anything. It shows up stations but you cant hear anything on. It will pop off and on every now and then so I just dont know whats wrong with this car. It is scary because the cost is astronomical to repair if this is electrical problems. Also the car had problems with it. Was water running from somewhere onto my feet after a rain, which I know there were other people who complained of this as well. Theres no recall for it but other comments states that it has cause some damage to the electrical wiring. I read this in other reviews, I can not afford this cost, Acadia 2013 owners. But of course with all this going on theres no recalls on any of the issues that I have with this vehicle. How frustrating!!!
I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.
I bought a 2008 Acadia. The car was pretty. I started having ac problems and transmission problems then I started researching and there is a lot of problems with the transmission and ac with the Acadia. I cannot afford to fix everything. I would never buy a Acadia ever again.
First and foremost, if you are going to buy this vehicle make sure it is still under the 36k mileage. If it is not, GMC and all of your local dealers will do absolutely nothing. Not only nothing, they will charge you a service fee to do nothing. 2 issues that we are having with this vehicle. #1 Put in park to turn off... Shifting assembly is junk. Most go bad before the 36k warranty... Mine went bad at literally 37229. #2 The wheels are delaminating. The previous owner must have been lazy because over 10% of all 4 wheels are delaminating. I made a huge incorrect assumption that GMC would cover a vehicle that is barely a year old. Again, I was incorrect. Never again GMC. Will never again buy a piece of junk. I will stick to the foreign makers from now on. You have seen your last dollar from me. Run away people. Crappy customer service.
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
For the past 3 months my check engine light continues to come on. I have had a complete tune up, with all spark plugs being replaced, air filters replaced, etc. Always keep levels checked and changed when needed. No real problems with the vehicle (2011 GMC Acadia) until now. Check engine light comes on repeatedly, even after work is completed. I have taken this vehicle to 3 shops for a diagnostic check. Only two had the same diagnostic results. Mostly timing chain issues, possible stretched. I dont understand why this is happening at this point. Has there been any recalls regarding this matter. I havent seen or heard of any recall.

