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GMC Automobile Model 2019 GMC Sierra 2500HD
2019 GMC Sierra 2500HD / 3500 HD
The 2019 GMC Sierra 2500HD and 3500HD are heavy-duty pickup trucks known for their robust performance and towing capabilities. These trucks are often used for heavy-duty work, including towing and hauling. Here are some of the key features and options available for the 2019 GMC Sierra 2500HD and 3500HD:
Trim Levels: The 2019 Sierra 2500HD and 3500HD were available in several trim levels, including the base Sierra, SLE, SLT, All Terrain, and Denali. Each trim level came with different features and options.
Engine Options: The Sierra 2500HD and 3500HD offered a range of powerful engine choices, including V8 gasoline engines and a Duramax turbodiesel V8 engine, known for its strong torque and towing capability.
Towing and Payload Capacity: These heavy-duty trucks were designed for maximum towing and payload capacity. When properly equipped, the Sierra 2500HD and 3500HD could tow trailers and handle heavy loads, with towing capacities exceeding 20,000 pounds and payload capacities surpassing 6,000 pounds, depending on the configuration.
Bed Features: The trucks featured a variety of bed options, including a standard bed and long bed, with features such as cargo tie-downs, available bed liners, and LED lighting to assist with cargo management.
Interior Features: The interior of these trucks featured a spacious and comfortable cabin with available premium materials, advanced infotainment systems, and a range of technology options. Depending on the trim level, you could find features like leather upholstery, heated and ventilated seats, and a premium sound system.
Infotainment and Connectivity: The Sierra 2500HD and 3500HD came equipped with the GMC IntelliLink infotainment system, offering touchscreen displays, smartphone integration with Apple CarPlay and Android Auto, Bluetooth connectivity, and available navigation.
Safety Features: Safety options included advanced driver assistance features like blind-spot monitoring, forward collision warning, lane departure warning, and more. These trucks also featured standard safety features such as airbags, stability control, and antilock brakes.
Off-Road Capability: The Sierra 2500HD All Terrain trim was designed for off-road use and featured features like off-road suspension, skid plates, and all-terrain tires for rugged terrain.
Trailer Camera System: A segment-first trailer camera system was available, which allowed you to view the contents of your trailer using multiple camera angles to assist with trailer hitching and towing.
ProGrade Trailering System: The Sierra 2500HD and 3500HD were equipped with the ProGrade Trailering System, offering advanced trailering features like a hitch view and guidance, pre-departure checklists, and an app for monitoring and managing trailers.
Heavy-Duty Chassis: These trucks featured heavy-duty chassis and suspension systems to handle the demands of heavy towing and hauling.
4WD and AWD: Both 4WD (Four-Wheel Drive) and AWD (All-Wheel Drive) options were available, providing enhanced traction and stability in various driving conditions.
Please note that the availability of these features and options may vary depending on the specific trim level and optional packages chosen. For the most accurate and up-to-date information, it's recommended to consult with a GMC dealer or review the specific model's features.
Manufacturer: GMC
MODEL: 2019 GMC Sierra 2500HD
MSRP: $38895.00 USD
Related Error Code Pages:
GMC Automobile Error Codes,
Related Troubleshooting Pages:
GMC Automobile Troubleshooting,
Related Repair Pages:
GMC Automobile Repairs,
Related Parts Pages:
GMC Automobile Parts,
GMC Automobile Model 2019 GMC Sierra 2500HD
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
My 2010 Acadia is needing its 3rd water pump. I have already had to have the struts replaced and now the dealership is saying I need them again. I am being informed my timing chains are stretched and need replacing too. This has truly been the worst vehicle I have ever purchased and will definitely steer clear of making that mistake again. Despite the multiple complaints over many of these same issues, the only thing I can get covered under warranty by GMC is the water pump... of course, the least expensive thing to fix. Its a shame the company will not help the consumers out, but in the end, they are only hurting themselves. Never buying GM again!
I purchased a 2011 GMC Acadia with 25,000 miles. I never missed an oil change and updated within 3 years of purchase. The gas pedal became very stiff, causing the car to quickly accelerate. Need to be replaced. The fuel sensor broke and needed to be replaced. The driver side air modulators broke causing hot air to blow. Needed to be replaced. The driver side window control panel broke and needed to be replaced. The hood support rod broke. The radiator broke and needed to be replaced. The radio broke and need to be replaced. The air conditioning blows hot and needs to be replaced. The engine mounts all broke and needed to be replaced. The engine is now dying and was recommended by my mechanic to get rid of the car. He says I need a new engine. I still have a $7000 balance left on the car and it is worthless.
I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
I was driving my car maximum 10km/H because I was getting out of the parking of a gym. Sunny day, good visibility, 10 oclock in the morning, I was alone in my GMC Acadia. Suddenly all my airbags deployed without any accident. There is not even any scratch on my car.
I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.
I bought my GMC Acadia fully loaded in March 2008. It started to leak in November of the same year. I had it repaired under warranty and they said that it was a factory issue that was happening to other Acadia owners. About a year later, it starts to leak from different places. Long story short, now that I have no warranty left, the dealers say that I have to pay for the repairs. I dont think I should have to pay for something that I didnt cause or not from normal wear and tear.
My 2009 GMC Acadia has had 4 of 6 cylinder ignition coils go bad, 2 of 3 catalytic converters, power lift gate 3 times and countless other recalls. Including the heated washer fluid option where the fix was just to take it out. On the fourth coil going out I had enough and asked the dealer to contact GM to see if there was anything they could do. In my opinion a 66% failure rate is excessive. The response from GM was that they would do nothing since the car is outside of 36,000 miles. I had them escalate the request and just heard back from GM. The rep that called me said that it was there was nothing that they could do since it was outside of 36,000 miles. When I asked if it was normal and ok for GM to have a 66% failure rate the rep told me that he did not even know what the part was and did not know if it was normal or not. So I am driving the dealers courtesy car for the second week until I get an answer that makes sense. Will never buy a GM car again.
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on Acadia. First problem occurred at 75000 miles. Transmission began to slip, felt like engine missing, then reverse went out, heard a pop. There is a plate in there that snapped. GMC replaced the Tranny. Happy for that. Second problem 76000 miles, O2 sensors changed, 102$ each. Next the converters failed. Replaced the front and I gutted the rear one. Engine light stayed on but ran fine a little rich. Converters are 450-560$. Next problem the passenger door window not working fixed myself. Next problem the rear hatch collapsed on my wifes back and her back is broken due to this. Next problem, the power steering pump went out, it would work fine then stop all of a sudden. My wife and I were constantly avoiding wrecks due to this. Take the Acadia to dealer for recall. They tell me they need to see if the number on the pump is the recalled one. Im like, Well its bad so... must be... A week later... The service guy tells me, Well your strut is out, your motor mounts are bad, and your rack and pinion need to be replaced. Its leaking oil. They had Acadia for a week and still did not look at the pump. I take it home, replace the rack and pinion and both struts, the motor mounts were not bad at all. I take it back to the dealer and tell him, Ok, here. Check to see if the pump is the recall one. He calls me two days later says to me, Until you replace the rack and pinion we cant check the pump. I blow my fuse, tell him not very nicely the parts I replaced. I take Acadia home then order a pump on eBay 150$. Change it myself in a hour. CURRENT problem, fill up with gas Acadia dies in the middle of my left turn in traffic. Get help tow it home. I checked fuel pressure it was low so I changed the fuel pump myself 150$, and put brand new plugs in it. Before I send to dealer I had friend who is a mechanic put code computer on it, throws 6 codes over and over. I research web, says code related to timing chain stretched. I send to dealer telling them the codes. They call me next day say, Your plugs are black, burnt up. I say, That is brand new plugs. Never ran with them. How can they be burnt up? Then he says, Ill put factory set in and try again. Calls me back says, Well I have real bad news, we ran a oil analysis on the Acadia and you have signs of metal in your oil. Then tells me the rear converter got sucked into the engine (the one I gutted out) and caused the crank shaft and pistons to fail, and I need a engine. Also tells me they got the Acadia running but it would not go over 1500 rpm. So Im like, Well you just told me the engine was running but not over 1500 rpm, how can the crank shaft and pistons be bad if this is the case? Far as the oil and metal all oil will have trace of metal at this mileage its called wear. I am so disgusted with this dealership and GMC in general. I will never buy anything GMC makes again. 37,000$ AND WE DROVE THE CAR FOR ONLY 70,000 MILES.This is Courtesy GMC in Broussard LA. Do not go there people. Every time this service guy talks to me about my car it is all lies. I dont think they even looked into the converter, if they did they would have seen it was gutted completely. My main gripe is how they jump to these conclusions so fast without getting in there and working on things. Its like they see one thing and stop and blame everything on that one issue which has for me been never the main problem with this Acadia.
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.
I purchased a 2012 Acadia with 60,059 miles on it. I thought I finally found a DEAL. GMC/BUICK dealer sold it to me for 20,035. I couldnt believe it. Roughly 3-5K lower than any other dealers in this town for this car. I jumped on it... Loved the car. 3 kids... Hockey equipment... I was finally in a comfortable car that I can cruise around to every hockey rink in Minnesota.Day #3: Squeaking while breaking. Dealer gave me 4 rotors, 4 new pad. (They covered it). Day #6: Squeaking returns. Some sensor around the wheel was making it squeak. (They covered it). Day #37: Wiper control module goes out. Perfect. Its raining out. And I cant use my wipers. $189. Day #49: Alternator goes out. $775. Day #53: Struts leaking. Shopped online to get some at discount price. $180.00.So its been in the shop 5 times in 54 days. Thats an average of once every 10 days. Are you kidding me? I finally broke down and bought an american car. (Had Honda, Toyota, Nissan before). Im embarrassed to think that when the BOOM in 07-09 hit. And our auto manufacturers were going under. We bailed them out so they could make products like this. Its unreal. I love the look of the car. I love the interior. But Im not going to spend 1K every 50 days on this vehicle to have something else break. Ive contacted GMC and they have apologized that Im having this kind of luck with this car. They claim that I might have the one that always slides through. Hahaha. Are you kidding me. Hey sir. Thanks for spending 20K on your car. But you will spend about 10K in repairs because we have made a poor product.Should I sell it? Man. Id feel bad for the person that bought it from me, and has this problem. Why do you think Toyota, Honda, Hyundai all can be confident with the 10 years 100,000 mile warranty. Because they make rock solid products! GMC...I feel like you dropped the ball with this one.
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, front suspension, timing belt cover leak all have problems in the last couple months. This thing is a money pit. Worse vehicle ever. I will never ever buy a GM vehicle again. I think a class action lawsuit is needed.
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed. I do not tow heavy lousy 14-foot boat and trailer with a 15hp engine on it. A 1.5 cylinder car could tow this boat. Cost me 3500.00 for replacement transmission. STAY AWAY from GMC trucks... or buy one and put 3500.00 aside cause youre going to need it!
For the past 3 months my check engine light continues to come on. I have had a complete tune up, with all spark plugs being replaced, air filters replaced, etc. Always keep levels checked and changed when needed. No real problems with the vehicle (2011 GMC Acadia) until now. Check engine light comes on repeatedly, even after work is completed. I have taken this vehicle to 3 shops for a diagnostic check. Only two had the same diagnostic results. Mostly timing chain issues, possible stretched. I dont understand why this is happening at this point. Has there been any recalls regarding this matter. I havent seen or heard of any recall.
We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
Our Acadia has had a number of issues! We would try to put it in gear and try to backup and it wouldnt go anywhere. We would shut it off and let it sit and try it again, sometimes it would work sometimes wait and do it again. The wipers wouldnt work, the gauges would dance while driving or not work at all, the stereo would work off and on. While turning at speeds 50mph and above turning right only, it would start bouncing side to side only at a certain point of the turn. This would make you feel as if you were going to lose control. In the last couple days it would have power but when you try to start it nothing happens. We had a leak running under the dash into the heater fan. We was told it is leaking from the body above the windshield. We have taken to the shop many times and only repaired the fan motor to the heater. Loved gmc vehicles but think I will never do this again. GMC has left us needing a bailout of this pile they are willing to leave everyone with. They really should consider fixing their problem!
The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
We purchased a used 2008 GMC Acadia from Carl Black in Roswell, GA. At 60,000 miles, transmission had to be rebuilt. At 97,000 miles Solenoid valve and transmission control module assembly replaced. Carl Black tried to rip me off. Originally quoted $1800 to repair. After I told them I was taking car to my trusted mechanic, repair went to $400. I was still ripped off as I signed pages of warranty receipts when I picked up car. Now less than a year later, Stabilitrak light is on. Car only has 108,000 miles. This is the third major repair in three years. I am through with GMC and Carl Black forever. Almost forgot, sunroof leaks.
Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver’s seat started making a Clicking noise when I shifted my weight slightly. It was loud and often enough that passengers asked what that noise was. Called the dealer I bought it from, but they were booked up for a week. Took it to another dealer and explained the problem. He said it was the seat tracks and that it was a very common complaint. He could replace the tracks, but that I would be back in three months with the same complaint. Since it was a warranty issue, I told him to order several sets because I would expect them to be replaced. He told me that he would only replace them once, and that I should go back to the dealer that I bought the truck from as he was not about to use up his warranty allocation on me. GM does everything in their power to sell you a vehicle. However, they fall short on support and service. After owning 3 GM vehicles in the past, this will be my last GM product.
I drive the GMC Acadia now because my husband got a company car. For me it is a very large SUV to drive. I find it is hard to pull in tight parking spots and the doors are loaded with dings and dents from other car doors parked next to me. I wish they would downsize the width of this SUV. It is too wide for me. If I lived somewhere more spread out and less crowded, this may not be a issue. Other than that, it is very roomy inside and I feel very high up when driving so that gives me the safety feeling.
For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
I have had this 2009 Acadia car into the dealer many time for many recalls. One got it back and it left me on the side of the road. Now it has a bad timing chain. And the dealer tells me I was low on oil, sends me home. Light back on and timing is the problem. They will not fix it said its the motor. I bought a extended warranty that covers this. GMC GM still will not fix it. I am a mother of 3 and this is got to be the lowest thing a car company can not stand by.
I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
I am the owner of a 2008 GMC Acadia. This vehicle has approximately 78,900 miles on it. Due to transmission issues, which is still covered under my powertrain warranty, it has been at Cooper Buick GMC in Monroe, LA since last Tuesday, 5/29/12. I was informed that GMC will only furnish me a rental for five days. The rental was picked up on Thursday, 5/31. Today, I was informed that I must return the rental. I am employed and must have transportation. I feel that as long as the dealership is holding my vehicle for warranty work, GM should furnish me with a rental. I am highly upset about this. My husband and I were seriously considering purchasing another Acadia but unless this issue is resolved, we will never purchase another GM product and will make sure other customers, friends and relatives are made aware of this situation. We are not wealthy and a rental vehicle is not in our budget. This is creating a difficult situation for us. Please respond to this complaint as soon as possible.
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
Bought my car brand new off the lot which at time Gm had used defective parts. I bought and paid for an astro start from authorized dealer. It has worked great on summer and winter days. Now because Gm recalled my car to fix ignition and cylinder that it put on my new car when I purchased it and in fixing their defective parts have disconnected my auto start which was fully functional and not defective. I am completely dissatisfied with the fact they expect me to pay to have it reprogrammed/reset out of my pocket! It worked fine and I already paid to have it programmed when I purchased the product... this is unacceptable to me as it was through no fault of my own. They put defective parts on my new car and they knew it!! I want resolution, either give me a credit to cover cost or offer to do it for me. I know I am not the only one who is affected by this situation. I urge people to speak up. This isnt right and do not let Gm get away with it. Gm you stink!! Not a satisfied customer here!!
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
I purchased a brand new 2012 GMC Acadia at the end of November 2011. The engine had to be replaced at 31,000 miles. When they replaced the engine (thankfully that was covered under warranty) and took it for a test ride it was noted that the engine was MISFIRING. They replaced the fuel injector and everything seemed kind of ok for a while. Months later the car had a thumping/ rattling noise in the front end. Also the car started misfiring again. Spark plugs were changed twice and coil was replaced. I have been towed a few times and drove to the dealership numerous times. The car has been in the shop 22 times for the SAME TWO ISSUES. They changed just about everything in the front end for the thumping/rattling noise... struts, bushings, etc. They couldnt figure it out so they had a GMC expert fly out from the Midwest. Supposedly they fixed the issue and the noise went away for a while and came back. Now they tell me I need new struts!!?? Again?? And, now they tell me I need new cylinder heads also at $5100!! This new engine only has 60,000 miles on it!! I have a friend who has owned a shop for 35 years and has worked on my car a couple of times. He thinks maybe when they put the engine in they pinched the wiring harness or its something electrical that is causing the misfiring since it is random. He also feels since they changed everything in the front end they didnt tighten the cradle bolts when they put the engine back in and that is whats causing the rattling noise. These problems started after they put the new engine in. Whatever the case the car has been a piece of junk from the beginning. Also the power steering pump has been replaced twice in two years, not to mention numerous recalls and other issues. I have contacted an attorney and I would NEVER trust another GMC vehicle. I have NEVER owned a vehicle with so many issues. Not even a used vehicle...
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
I purchased a used 2008 GMC Acadia in May 2017. Ever since I purchased this vehicle I have had nothing but problems. I purchased this vehicle because my daughter is a senior in high school and I knew that we would be needing it to travel from state to state for college tours. Ever since I purchased we have not been able to travel because of the continuous light to come on, continuous codes that comes on and it causes the car to run horribly. I am spending $20-$30 a day on gas and Im also noticing that the oil is just evaporating but Im not seeing it on the ground. I continue to take it to the mechanic. He continue to fix things that the codes gives him. Im still spending money and Im still not getting any results.I have not been able to travel in this vehicle because I refuse to get on the highway with my child and breakdown in the middle of nowhere. What we need to do is start a petition with GMC because if everyone is having these problems then it is a serious problem. I am to the point where I am ready to start a lawsuit. I mean lets be honest. What are we waiting for. Either us or one of our loved ones to die and is known death trap. There are so many recalls on this vehicle that all of them should be just called in and repaired. Apparently its a problem with GMC assembling the vehicle and they do not want to own up to their responsibilities and its not fair to us that our lives are at stake. Im also tired of the ongoing altercations with the mechanic and my money that I keep on spending.
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issues. The GMC Acadia had placed us in catastrophic danger as the engine shut down while we were driving at 65 miles per hour on the L.I.Expressway (New York) in the late evening. However, we luckily--by the grace of God--was able to verve (steer) off the HOV lane without being injured to the shoulder lane. Many passing cars recognized our emergency situation and provided space for us to move from the HOV lane. We were stranded for about 2 hours in the late evening waiting for a tow truck. The next day, we had the car diagnosed & serviced. The technician informed us that cylinders 3 &5 were misfiring. The coil pack was blown. The water seeped in the engine and battery areas. The electrical system was comprised by the water seeping in through the front windows and front hood.In addition, the Bose stereo, navigation system, back up camera were comprised by the electrical system problem. The repairs will cost approximately $5,000 to $8,000!! This is appalling & disgusting. The warranty has ended and the repair costs are beyond our means. We are demanding GMC to buyback these LEMON GMC Acadias, as it obviously has many design flaws &mechanical flaws. SHAME ON GMC to expect consumers to continually be disrespected by design & manufacturing mistakes.
My GMC Acadia has really turned into a piece of crap of a vehicle backed up by a piece of crap company, GM. I purchased a 2011 GMC and immediately had issues. The gas gauge is defective, power steering makes noises, radio works intermittently, and water leaks into the vehicle from the rear sun roof. GM refuses to take responsibility or assist me with repairs. The attitude I have received has been miserable. DO NOT BUY GM products.
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
We too had to put in a new transmission as well as problem with steering wheel and stability track. We have put in close to $7,000 into this car that we paid $42,000 custom ordered. I thought at first it was because ours was being built when GMC went on strike but after reading comments thats not the case. Now we just find out that the piston is shot and we now have to put in a new engine with not even having 200,000 miles on it! This is crazy. GMC should be reimbursing us for this cost. The sad thing is I love the style and comfort of it just not all the extra money we have had to put into it due to GMC poor engineering. Please if anyone knows of a class action suit against them for this let me know. This is not right! They know they have a problem with it and wont make things right.
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
After I tow my new acadia awd denali, even for a short distance, the vehicle will back up but wont go forward until I turn it off several time and let it run for a long time, until the fluid lubricates the awd system. Have taken to dealer with no satisfaction. Is anyone else having this same problem?
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair in September 2007. I sat in the drivers seat and said, One day Ill own one. On November 7, 2007, I drove home the PROUD owner of a beautiful American product. I couldnt wait to show it off and brag about the Crossover I called my own. Talk about love of a vehicle... this was it. I found it inconvenient that only certain dealerships were even certified to work on my baby, unless it was the dealer I bought it from, they could work on it (but really? If it takes someone especially certified, I dont want to take it to the dealer I bought it from if they arent certified) plus, Id have to say that this is the first vehicle Ive ever heard of that requires a special certification to service the vehicle to keep the warranty intact. I faithfully maintained it and did everything I was told needed to be done (granted things like changing air filters, I did myself for the cost of the part vs. the cost of the part + $100 to have it done). The front-end of the transmission was rebuilt at 44,000 miles. Water pump required replacement, there were a couple recalls (minor), and an enormous issue with the A/C system (which eventually got fixed). Now, I must say GM took care of all of these problems, without issue. Kudos, it sounds like I may be the only one. Oh, and the driver side door seal leaks, so my seat gets wet when it rains (never fixed it as it was past the bumper-to-bumper warranty when it started and couldnt afford to repair it with the already near $600/month payment). However, I am now at 126,334 miles on the odometer and my love is near lost. I paid it off last spring and am now having several repairs, which would be VERY costly to have the dealership fix. In most recent weeks, I have replaced the spark plugs (as a general tune up and PM due at 100,000 miles), immediately had check engine light on and flashing-vehicle began running very rough, idling up and down, and near chugging at times. ONstar reported multiple engine misfires and spit out the following codes: P03000, P0174, P0171. Now along with that, the traction control began intermittently turning itself off (which I know it does when the check engine light is on or when it senses something off). Upon researching these codes we decided the best action would be to replace the problem coils.... P0174 and P0171 cited lean fuel conditions in the respective cylinders and after reading all the reviews, I decided to replace all coils. Ok new spark plugs and new coils... should run great. Unhooked the battery to clear the codes and CEL. Still having the same problems except now the CEL isnt coming on. Next thought, replace the fuel pump. It could be the problem, I did after all have the trouble with -40 wind chills that it wouldnt even kick on so that I could start the vehicle. 2 days later it started working again (thought a fluke, maybe a short or a loose wire), havent had any further problems until this now..... Overall, I like the Acadia, but am really beginning to become discouraged. I keep thinking, I get this fixed and the exhaust replaced (which just rusted through in a small area) and everything will be good to go, but what happens when the timing chain needs replaced (thats a high bill) the cover has already been leaking forever and the dealership never bothered to enlighten me on that. Power steering fluid is leaking out like its in a sieve - made sure everything is tight and now am running Lucas Power Steering Stop Leak in it to try to keep fluid in it as long as possible and hopefully prevent failure and required replacement of the pump or worse yet, the rack-and-pinion. I can see where it might get really costly (more than it is right now) to continue to drive this vehicle. I do have to say I havent driven the Acadia in near 3 weeks as Im afraid it will leave me stranded. Its a shame that GM quit making the 3.8 (3800). I had multiple vehicles with that motor and never had to do anything to them other than change the oil, sparks plugs, air/oil filters, and 1 alternator. Bring back the proven equipment and ditch the new garbage. Thankfully, last spring I bought a KIA Optima for my primary transportation to and from work. It is getting me everywhere I need to go since the Acadia is down, sucks though - I got stuck in the snow because the snow was simply too deep and the tires wouldnt touch the ground any longer. Wish I had the Acadia to drive in the snow, it is after all a record breaking winter!
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
I bought this 2008 Acadia with 88,000 miles and got extended warranty. We have put 10,000 miles on it since December. Have had nothing but problems with power steering, windows leak, window regulator gone in passenger door. Abs light and traction light on and now bucks and skips between 30 and 50 miles an hour... GMC, thanks. You suck, Government Motors... Trying to trade in for Ford Explorer.. GMC, you need to stand behind your ** ups!!!!
Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times starting at under 5000 miles for loud idling, banging sounds, sludged engine, steering loss, drastically dropped fuel economy, etc. Given one excuse after another claiming oil not changed enough despite receipts proven I had. GMC claimed I had never brought it in for oil changes there. They also claimed they had no record of several of the times I brought it in to them while on warranty. I produced receipts from the dealers service department that showed I had. Every time I brought it in they claimed they could not hear probs, couldnt recreate the steering etc. Right after the warranty expire the same service manager who had said probably 5 times he couldnt hear the prob or recreate the steering issue says as he drove it back Do you know your steering is out and sounds like your engines going to need to be replaced? Fast forward years later and they finally did a recall on the steering so that is fixed. The transmission is now on a 120,000 mile extended warranty. They it out to avoid another recall - Timing Chain recall that if you try to have down they claim it has been done even though no record. I take it to another dealer and he says flat out GMC refuses to replace the failed engines that are failing in all these models. Funny I guess we all didnt do our oil right huh? Im ready for a class action suit. Contact me to join. The steering, timing chain and transmission recalls and extended warranties are all because of class action suits. Lets do this people. They cant keep selling expensive pieces of junk to good honest hard working American families.
I just purchased a 2008 Acadia this month and since having this vehicle we noticed it powers down while driving and the windshield wiper guild doesnt come out at all!!! This is very disappointing and dangerous my family.
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
Our SUV sounds like mine. Electronic motherboard went out six months in, water pump, eleven months in, intermittent whirring sound (which I was told repeatedly it was a design flaw then once that I needed an oil change). In addition the air conditioner gradually loss cooling then discovered leak in a hose to condenser. Now power steering completely gone and so is air. Of course they are able to find problems now that its all out of warranty. GMC national is no help. They lie and cover up all problems. Think of it as the VA of the auto world.
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driven in the first few years, ran out of my 5yr warranty but under the warranty miles. When I encountered water leak problems, GM didnt cover it, dealer didnt help either. Got it fixed for few thousand out of pocket. Just got traction control off/ stabilitrak system off/ check gauges, check engine light on messages... reading all the complaints over here-- its just a matter of time that I am going to get transmission and other issues.I read pretty much on all the message boards and messages about people saying there should be a recall and/or a class action lawsuit. Question is, what does it take to create a class action law suit? Why not someone start a list to see how many of us are in this situation. Fact is, GM screwed us. $40,000+ is not pocket change or a small amount for anybody to let go. I am sure everyone has worked hard for their money to buy these SUVs, expecting them to be safe and reliable. These Acadias are neither and moreover have no resell value. We got screwed. I have over fifty mailer ads from lemon law lawyers about this car. Has anyone contacted the lawyers and found any relief? I am in for a Class Action. Can someone make a list?
Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the same time as two of our friends. So far, it has been a complete disaster. The worst car we have ever owned and our friends have had a never ending list of similar issues. It started with the little knobs in the car just falling off. The first to go was the lumbar support knob on the drivers seat. Then the airbag light comes on and off for no reason. The reverse parking system consistently flashes a message that it needs servicing so we have shut it off at about 60,000 miles. Beware: this car is heavy and it eats tires, rotors and brakes. We are at 98,000 miles and have had 3 sets of tires, new rotors and new brakes. To top that off, the struts and shocks needed replacing at about 90,000 miles. At 98,000 miles (today), we are being told we need $5,300 in repairs to the car for a water pump, transmission (please look on the internet for this before you buy. Their transmissions are terrible and shift poorly), and engine rebuild. Overall outside of oil changes, we will have spent over $8,000 in repairs on a car we have driven just at 60,000 miles which is horrible. The gas mileage on these is not great, we get just about 16.5 miles per gallon on this car. Did I mention the sunroof leaks more than the Titanic during the rain. It just pours in at the drivers sun visor. Bring a towel on a rainy day. If you think this is unique, think again. You can search Acadia leaky sunroofs and there are tons and tons of them. If anyone thinks I am exaggerating, just do some basic searching on the problems I have listed, they are common. There are a ton of service bulletins out on these cars for all kinds of issues. Again, do not buy one of these. I repeat: do not buy this car. Did I mention the air conditioning will just shut off for no apparent reason? Ours does.
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.

