GM willing to buy out US Buick dealers

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GM willing to buy out US Buick dealers
Posted On: September 2, 2022
General Motors will offer buyouts to U.S. Buick dealers who don't want to make investments related to the brand's all-electric transition, the head of Buick said in an interview with The Wall Street Journal published Friday. All of Buick's roughly 2,000 dealerships will be given an opportunity to take a buyout, Global Buick boss Duncan Aldred said in the interview. That would mean giving up the franchise and no longer selling Buicks, but most dealers also sell other GM brands, the Journal noted, adding that Aldred was scheduled to outline this plan at a virtual dealer meeting Friday. Buick Wildcat EV concept "Not everyone necessarily wants to make that journey, depending on where they're located or the level of expenditure that the transition will demand," Aldred said in the interview. "So if they want to exit the Buick franchise, then we will give them monetary assistance to do so." Aldred did not say how many Buick dealers are expected to take the buyout. A similar program for Cadillac begun in 2020 and completed last year reduced the luxury brand's dealer network by about one-third, to approximately 560 dealers. The average buyout was around $200,000 but ranged into seven figures, GM said at the time. Buick Wildcat EV concept Many Cadillac dealers that took the buyout were in rural areas, where EV sales are expected to remain low, GM said at the time. Shifting to all-EV sales also requires dealers to invest in charging hardware and additional staff training, while limiting potential revenue from regular maintenance, which EVs require less of than internal-combustion vehicles. Both Buick and Cadillac plan to sell only electric vehicles by 2030. Buick doesn't currently sell any EVs in the U.S., but will release its first U.S.-market EV in 2024. All forthcoming Buick EVs will use the Electra name plus an alphanumeric suffix to denote size and body style, and will share Ultium battery packs and motors with EVs from other GM brands.

Reposted From Source: motorauthority.com



[BACK]
GM willing to buy out US Buick dealers
Posted On: September 2, 2022
General Motors will offer buyouts to U.S. Buick dealers who don't want to make investments related to the brand's all-electric transition, the head of Buick said in an interview with The Wall Street Journal published Friday. All of Buick's roughly 2,000 dealerships will be given an opportunity to take a buyout, Global Buick boss Duncan Aldred said in the interview. That would mean giving up the franchise and no longer selling Buicks, but most dealers also sell other GM brands, the Journal noted, adding that Aldred was scheduled to outline this plan at a virtual dealer meeting Friday. Buick Wildcat EV concept "Not everyone necessarily wants to make that journey, depending on where they're located or the level of expenditure that the transition will demand," Aldred said in the interview. "So if they want to exit the Buick franchise, then we will give them monetary assistance to do so." Aldred did not say how many Buick dealers are expected to take the buyout. A similar program for Cadillac begun in 2020 and completed last year reduced the luxury brand's dealer network by about one-third, to approximately 560 dealers. The average buyout was around $200,000 but ranged into seven figures, GM said at the time. Buick Wildcat EV concept Many Cadillac dealers that took the buyout were in rural areas, where EV sales are expected to remain low, GM said at the time. Shifting to all-EV sales also requires dealers to invest in charging hardware and additional staff training, while limiting potential revenue from regular maintenance, which EVs require less of than internal-combustion vehicles. Both Buick and Cadillac plan to sell only electric vehicles by 2030. Buick doesn't currently sell any EVs in the U.S., but will release its first U.S.-market EV in 2024. All forthcoming Buick EVs will use the Electra name plus an alphanumeric suffix to denote size and body style, and will share Ultium battery packs and motors with EVs from other GM brands.

Reposted From Source: motorauthority.com



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Product Reviews:

I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV f
I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV for my 3 children and I. Needing more space, I traded in a more reliable vehicle in order to purchase it. However, my vehicle has caused me nothing but grief and $$$. Today 6/2/15 I took it to the dealer again at Fremont Buick because my air conditioner stopped working about 3 weeks ago (I live in the place with the drought, California). I first reported hearing a hissing noise last December and was told that nothing was wrong, but they did say that I needed to replace my rack & pinion and that the right axle was leaking. I spent $1,000.00 on that repair. Come March, before a road trip to Southern CA from Northern CA, I took my vehicle in again to ensure that all was well (it would feel like the car wanted to cut off at random times and the hissing noise still was happening). I was told again that the boot axle was leaking and also to replace the same rack and pinion. Umm, I just had that repaired 3 months ago?! They assured me that it was under warranty and fixed it again, now for free claiming that it must have been a defective part sent. They also told me that my timing cover needed to be replaced and was leaking. I did not elect to have that work done and didnt even understand what that meant since they said I could indeed drive to San Diego fine.Now for todays repairs needed: Timing cover plus water pump (leaking) $3,200.00, rear evaporator (leaking) $1,140.00 and power steering rack $2,079.00 for a grand total of $6,419.00. I still owe about $12,000 on the car! I just sat at work fighting back the tears... What a waste of money? In addition, I kept all services/maintenance up to date and none of this is my fault. Its not even normal wear and tear on models from the last decade according to an outside mechanic. I did purchase my car certified pre-owned from the Chevrolet GM dealership. So I decide to google for recalls... none! Google for complaints/issues with Buick Enclave and I see that tons of owners are having the same 3 issues that I am having with my vehicle. Im sure that GM is aware but for us we all simply have lemons. I work hard for my money and am a divorced mother of 3... THIS IS UNFAIR!!! SOMEONE HELP ME. I cant afford $7,000.00 in repairs for a faulty design that is not my own fault. I called GM and was transferred to the rudest senior advisor who I then ended up complaining on to a different supervisor. Guess the rep that I was transferred to is beyond annoyed with us whining customers calling daily with our gripes about safety & expensive repairs. PLEASE HELP A.S.A.P. Today I paid $160.00 which was the fee for them to tell me what was wrong. As an adult woman, standing there paying at the cashier holding my three-year-old daughters hand, tears began to fall from my eyes. These are truly widespread issues and GM is doing nothing about it. In addition, there has been no media coverage whatsoever. They have to be exposed, for these vehicles are leaving entire families unsafe!
Published: June 3, 2015
Akilah of Union City, CA
Source: consumeraffairs.com

This car was the first model produced in this series. That said, it has qui
This car was the first model produced in this series. That said, it has quite a few problems. It consumes quite a bit of oil, as I am finding myself adding a quart of oil at least every two weeks, on average. Before realizing this, I had to replace the timing chains after the first 75000 miles, which is unfortunate.
Published: December 3, 2019
Margaret of Springvile, NY
Source: consumeraffairs.com

It offers several models. It has the Buick Lacrosse and the Buick Regal. Th
It offers several models. It has the Buick Lacrosse and the Buick Regal. The exteriors of both cars are roomy and comfortable. Both are an easy drive over many types of terrain. The Lacrosse comes with heated leather seats with lumbar adjustment, free 4G wifi, and exterior has clean and bold chrome. It has a V6 engine and includes OnStar technology. It also has voice-activated technology. It has air conditioning, power steering and Bose sound surround. It has remote keyless entry and vehicle starter system plus a moon roof. It has a seating capacity for 5 people with plenty of leg and head room. It comes with a lock system for rear view baby seats. It also have headrests for passengers.
Published: February 13, 2017
Sandra of Macon, GA
Source: consumeraffairs.com

I liked my car and I recommend this style. It holds six people very comfort
I liked my car and I recommend this style. It holds six people very comfortably. It has two door with nice car seats, seatbelt, nice stereo, compact, gas saver and great motor. Buick also has very modern cars in variety of colors. They are always coming out with new styles.
Published: March 28, 2017
Tammy of Houston, TX
Source: consumeraffairs.com

One of my first cars was a Buick so buying another I was confident with the
One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.
Published: February 16, 2017
Julie of Austin, TX
Source: consumeraffairs.com

For all those people out there that are having, or have had, bad experience
For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).
Published: July 25, 2014
Trevor of Mississauga, ON
Source: consumeraffairs.com

We got a used car from Billion in Bozeman, MT and we asked them to fix the
We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.
Published: May 3, 2012
Chuck of Dillon, MT
Source: consumeraffairs.com

I love my Buick. It has all luxury feature and bells and whistles. I love m
I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.
Published: June 26, 2018
Tawanna of Buffalo Valley, TN
Source: consumeraffairs.com

I have owned and driven Buicks most of my life (77 years old), I have had m
I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.
Published: June 27, 2012
Charles of Malvern, AR
Source: consumeraffairs.com

I just purchased a 1995 Lesabre for basically nothing so I cant complain mu
I just purchased a 1995 Lesabre for basically nothing so I cant complain much, but the problems Im facing is about 5 minutes after I first crank the car, it suddenly dies. It cranks right back up but the Security light comes on and about ten minutes after that, the engine light comes up. It seems to run better after the engine light comes on, which I figured is the computer trying to correct something that is wrong. Other than that the steering is super noisy, which is expected out of a 20 year old car. I love the way the car rides, its super smooth and runs great other than the problems Ive listed. The car is a 3800 with around 220k miles on it.
Published: March 1, 2015
jessica of Brandon, MS
Source: consumeraffairs.com

Buick is the only vehicle we trust. I like my Buick Century custom. Its a g
Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.
Published: March 18, 2017
Brooke of Lafayette, CA
Source: consumeraffairs.com

Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the
Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the older model Buick Century. Have had a lot of Buicks in the day and theyve all held up great. And theyve all been great cars. They are built safe back then and that is what else I like. Its been a real durable car. Deer have ran in it a few times and been fixed and still keeps going. Lots of room to haul passengers and room to haul groceries too.
Published: June 22, 2018
Cindy of Carleton, MI
Source: consumeraffairs.com

Buick has been a trusted car company since 1904 with the Model N all the wa
Buick has been a trusted car company since 1904 with the Model N all the way to today with the Enclave. They are a brand I trust and always will. They have all the latest tech for any modern person from Bluetooth capabilities to on board navigation. It everything someone high tech would need and it runs smooth and gets you exactly where you want to go without problems. It seats my whole family of 6. My partner drives, Im in the passenger seat, my parent in the back with the two kids. They all fit snuggly. Oh and uncle Gerald and aunt Millie fit in the trunk quite nicely if needed and they have no qualms about it.
Published: February 14, 2017
Serenity of Los Angeles, CA
Source: consumeraffairs.com

The Buick Skylark is like a sedan and sports car blend. Buick has been in b
The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.
Published: March 27, 2017
Bonnie of Seattle, WA
Source: consumeraffairs.com

I have a 2002 Buick LeSabre and it looks as good today and drives like new
I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!
Published: April 28, 2018
Patricia of Newport News, Virginia
Source: consumeraffairs.com

The vehicle was approaching 95,000 km and I wanted to replace the spark plu
The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.
Published: January 28, 2012
Donegan of Ottawa, ON
Source: consumeraffairs.com

Within two years of owning this vehicle (2014 Buick Verano) we noticed what
Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.
Published: June 18, 2018
Jo of Plano, TX
Source: consumeraffairs.com

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purch
I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.
Published: October 11, 2011
April of St. Louis, MO
Source: consumeraffairs.com

They have an awesome selection of vehicles to meet everyone needs and wants
They have an awesome selection of vehicles to meet everyone needs and wants! My favorite is the Buick Regal because it has great gas mileage and it is a great vehicle. It also has comfortable seating and lots of room for any passenger driver. It has an awesome exterior model and shine and the interior is a great leather with a great dash and awesome steering wheel. There is also the Buick Englave, it is not really personalization type of car but it has suited my needs and wants for a car. I am completely satisfied.
Published: March 21, 2017
Justin of Nashville, TN
Source: consumeraffairs.com

A friend bought a Buick LaCrosse with an extended warranty & after owni
A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.
Published: September 3, 2014
Johnny of Goodyear , AZ
Source: consumeraffairs.com

Buick does not have too many models, which might be a good thing, since you
Buick does not have too many models, which might be a good thing, since you dont get confused. And the models cover most of what you really need. It was white and actually the biggest car I have ever driven. The interior is pretty roomy with three sets of safe belt in front seat, so I guess it can take three people. Never seen this in other cars. It is a sedan holding six people. This is the only car I have seen with such high capacity. Although maybe you need some pretty slim passengers.
Published: March 24, 2017
Yiheng of Plano, TX
Source: consumeraffairs.com

Buick Century has been an extremely reliable vehicle, and the only car we h
Buick Century has been an extremely reliable vehicle, and the only car we have owned in the last sixteen years. We have driven it mostly in town, but have also taken it on several road trips. We like the style, shape, and exterior design of this vehicle, as well as the comfortable, easy, smooth ride. It has a roomy interior, as well as a very large trunk space. It also gets super gas mileage. While its our favorite car to date, we are not too thrilled about the quality of the car radio as it has aged - the speakers have become quite fuzzy and the volume will not hold steady. Also, a compact disk drive would be nice.
Published: June 16, 2018
Jalera of Roy, UT
Source: consumeraffairs.com

My car is a small sedan 4 wheel drive with black paint and 35 miles per hou
My car is a small sedan 4 wheel drive with black paint and 35 miles per hours. It comes with little safety features. It is automatic with 35 miles per gallon which is hard to come by. It is part of the 100 series in 2014 but is better than most 2016 models.
Published: February 2, 2017
Jesse of Tacoma, WA
Source: consumeraffairs.com

I own a 2012 GMC Enclave and I have the same problem with the timing chain.
I own a 2012 GMC Enclave and I have the same problem with the timing chain. The problem is not with the timing chain but rather with the motor. Every model of GMC auto that has this motor has the same problem. After several conversations with the executive customer service department I came to the conclusion that they will not acknowledge this problem unless we force them to. If everyone that has experienced this problem begin by writing unto their state consumer protection dept we can begin to put pressure on the company to acknowledge the problem. If this does not work then there are other steps we can take.
Published: February 19, 2018
Kenneth of Irving, TX
Source: consumeraffairs.com

I never thought I would drive a Buick but after getting behind the wheel, t
I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I cant believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.
Published: December 8, 2019
Corrie of Abbotsford, BC
Source: consumeraffairs.com

I bought my car a year ago. Both interior door panels on right side are dam
I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!
Published: October 17, 2020
Tamiko of Las Vegas, NV
Source: consumeraffairs.com

Buicks variety is very good. They have a lot of models and colors you can c
Buicks variety is very good. They have a lot of models and colors you can choose from. Every time they make a new one they become more advanced. The appearance and the standard features of the cars are great. The inside of the car is very detailed and have an overall great appearance. It is equipped with a quality air bag. The passenger capacity is great. The leg room is amazing, my passengers never complain about little leg room. And the seats are really comfortable. However, I am only satisfied because they could have made it better but its still good. I would like if I could personalize the inside of my car before I bought it or had a better variety of colors like rose gold because thats my favorite color. But overall I would definitely recommend.
Published: February 14, 2017
Mary of Salem, OH
Source: consumeraffairs.com

Buick has always had a shape with the way the cars body lines are and the i
Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.
Published: February 11, 2017
Scott of Green Bay, WI
Source: consumeraffairs.com

Buick has SUVs and pretty large cars. The newer ones are really lovely. Min
Buick has SUVs and pretty large cars. The newer ones are really lovely. Mine is a 2003 and its given me no trouble. I love the color of my Century- hunter green. I also like the design. Mine isnt very fancy but its comfortable. The seats make it feel like Im driving around a comfy couch. :) I like the leather interior too. Its big enough for me and my big dog and the trunk has space for everything! Its very roomy and theres a lot of space for everyone to move around. Leg room galore! I love it and would definitely buy another one.
Published: February 15, 2017
Tary of Worth, IL
Source: consumeraffairs.com

Noise sounds like air intake is restricted causing a whistlingnoise to tran
Noise sounds like air intake is restricted causing a whistlingnoise to transmit into the passenger compartment. Told by one dealership that it is the alternator just doing what its supposed to do. The second dealership used a stethoscope to listen to the alternator. The noise was not coming from the alternator but could be coming from the tensioner pulley or the serpentine belt. Tested another new (2015 LaCrosse) and found the same noise. Told I have to live with it. Is this what Buick quiet tuning is? My 2010 LaCrosse did not have that noise. Also no response from Buick!
Published: September 28, 2015
John of East Aurora, NY
Source: consumeraffairs.com

Buick Riviera has good gas mileage and service record low cost maintenance
Buick Riviera has good gas mileage and service record low cost maintenance and the service we received from Buick was of high quality. We were able to comfortably fit six adults in the car with plenty of legroom and ability to move around if needed. The cloth seat covers were very comfortable. The car has a sharp image, quality paint job, with electric windows, cruise control, automatic headlight system, moon roof that leaked and a quality seal. Also, it has a state of the art full stereo system with cd, am/fm and cassette tape option, intermittent wipers, full antilock brake system, and a heated seat option good for cold days. I would highly recommend Buick for a quality vehicle.
Published: March 22, 2017
Lon of Eugene, OR
Source: consumeraffairs.com

There are several models of Buick including models from luxurious to very e
There are several models of Buick including models from luxurious to very economical and from small to large. The distinct look of the buick vehicles can be identified by an emblem containing four objects and four or five openings on both sides of the hood which covers the engine compartment. There are also a lot of upgrade and personalization options available including types of engines and body styles and safety features. Many of the features that come standard are tire pressure checks, compass indicators and radios. In my Buick Lucerne it is difficult to get three passengers in the front seat because of the console between the driver seat and the passenger seat, but there is ample room for 3 people in the back seat and there is a very large luggage compartment.
Published: March 20, 2017
Rich of Elk River, MN
Source: consumeraffairs.com

2014 Buick Regal GS - First, the good about the car. It has a really nice r
2014 Buick Regal GS - First, the good about the car. It has a really nice ride and the 4 cyl turbo has plenty of power, and I come from owning vehicles with over 400 horsepower (only because I want a vehicle to do what I want it to do when I need it to do it). The Regal is nimble, agile, and comfortable even on long drives. Sound system is ok (underpowered) and I have the premium bose system (actually every option available).The bad… After about 6 months, the dash started squeaking (for lack of a better term) and rattling and I found that the trim ring around the instrument cluster is seemingly just pressed in, therefore the two plastic pieces hit each other at certain vibration thresholds. Also the center console below the radio and controls is pressed in, probably using some kind of sticky tape that is not very sticky, and it squeaks, ANNOYINGLY.The Gracenote audio software seems to take everything available in the usb, sd card, and smartphone audio inventory and initializes it each and every startup because if you play music from say the phone, then get out of the car, say to shop for a few, then get back in, it cant remember where you were at. So many pain in the ** things with the implementation of the interface that I cant believe it was actually released to the public. Seems like it was developed in a vacuum, meaning without any input from people that use media devices. A child could have tested these things. I also added about 150 lbs of batting in different areas of the car (hollow spots). Youd be amazed at what GM calls soundproofing or sound dampening.The Regal, while it looks nice and there are several other nice things I could say about it, such as whoever designed the exterior and specd the wheels and tires as well as the ground clearance in the front (so you dont rip off very expensive plastic underneath the car when parking) did a good job, also the steering wheel is a great improvement over the 2013… Anyway, one of my real concerns with quite a few cars is that it is 2015 and we still have vehicles that have chrome in either the WRONG place, or angled poorly and at certain times of the day, practically blind anyone in the front seats. This isnt just for short periods of time, say when the sun is directly overhead, or at exactly 6pm pst in the bay area California, no, this is most of the day. It was so bad I removed mine, shift trim and painted it.Follow up pics for my review showing the materials used to dampen sound in the Regal cabin. Just a small example, there are several others. Look at the little accordion style batting used in what is a very large space inside the rear trunk covers.
Published: August 12, 2015
Mike of Castro Valley, CA
Source: consumeraffairs.com

In the 3 years I have owned my Encore I have not had one problem. Great siz
In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.
Published: December 15, 2019
Holly of Stockertown, Pennsylvania
Source: consumeraffairs.com

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues
I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.
Published: April 16, 2012
David of Biloxi, MS
Source: consumeraffairs.com

Purchased this 2013 vehicle used in 2015 from GM dealership. Noticed immedi
Purchased this 2013 vehicle used in 2015 from GM dealership. Noticed immediately that the airbag warning kept coming on and going off.. When I asked about this, I was told, not a problem. Over the years, other problems are creeping up... All electrical. Car will not start for no apparent reason, (often) battery good, alternator good, starter good, but car just wont start. Ive had more jumps in the last year than I can count. In fact, Im sitting in this car now, waiting for another. Im sooooo disappointed. All I wanted was an American made car, reliable and lasting. I barely have 42k miles on this car and it is difficult for me to express just how truly disappointed I am. Although, in instances such as these, gender doesnt matter, but as a lady, this frightens me.
Published: October 10, 2016
Deborah of Decatur, GA
Source: consumeraffairs.com

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is g
At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.
Published: December 22, 2014
Kirk of Memphis, TN
Source: consumeraffairs.com

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas t
My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.
Published: December 14, 2019
Beverly of Akron, NY
Source: consumeraffairs.com

Transmission issues with 2008 Buick Enclave. Called customer service and wa
Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!
Published: December 10, 2015
Erik of Charlotte, NT
Source: consumeraffairs.com

I really like this car and hardly any problems with it. Its my second Buick
I really like this car and hardly any problems with it. Its my second Buick LaCrosse I have had and it has been a real good car for me. Lots of room, safe on the road and childproof locks in Windows.
Published: April 24, 2018
Connie of Brooksville, FL
Source: consumeraffairs.com

I really love the car. The gas mileage is the absolute best. The absolute g
I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.
Published: June 27, 2018
Della of Saraland, AL
Source: consumeraffairs.com

Buick has multiple models providing a wide variety of performance. Great se
Buick has multiple models providing a wide variety of performance. Great selection. Pricing and service is exceptional. Dealerships are professional and customer focused. Appearance stands out from similar automobiles. They are sleek and streamlined reflecting modern trends. They have multiple features to ensure comfort and style combined and have latest technological devices to make the driving experience classical. Great car: reliable and dependable. Spacious and well planned interiors. They hold modern family numbers easily and comfortably. Great for comfortable long drive vacations and visits. Also fits friends and acquaintances comfortably and adds to the enrichment of the experience. Buick also offers the ability to personalize individual cars. Upgrades are available to each and every feature. Car feels as if it was designed by the owner. Only thing missing is the name of the owner on the car. Would purchase a new Buick every three years.
Published: February 20, 2017
James of Schwenksville, PA
Source: consumeraffairs.com

They offer a wide variety of options for cars and SUVs and even on the same
They offer a wide variety of options for cars and SUVs and even on the same models the options the cars come with vary vastly! Many dealerships carry this brand in both new and used so you are able to choose where you want to buy your car while still having options. I own a 2010 Buick Regal that is gray with leather interior. It came with navigation and xm radio. It gets great gas mileage while still looking classy and modern. You are able to add custom rims and tint to make it your own as well as navigation and DVD capabilities. Heated seats are also an awesome customizable option. The back seat in this car is big making it easy to easily fit 3 people comfortable or even 3 car seats without issue. This is really great for a smaller car! You can fit 5 comfortably in the car. It also has a large trunk to make traveling an easy and enjoyable experience.
Published: February 16, 2017
Elizabeth of West Warwick, RI
Source: consumeraffairs.com

My Buick LeSabre has been a stable car. In the past couple of years that I
My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.
Published: June 21, 2018
Tonia of Lancaster, OH
Source: consumeraffairs.com

Hi I have a Buick Rainer 06. Im on my 3 drivers side door handle with in 2
Hi I have a Buick Rainer 06. Im on my 3 drivers side door handle with in 2 yrs of owning this SUV. Door handle broke a week after buying it used with 82k on it. Didnt know my back door would have to become my front door. Very unhappy with quality.
Published: April 9, 2015
Mike of Greendale, WI
Source: consumeraffairs.com

I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM d
I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!
Published: January 21, 2013
Terry of Aurora, ON
Source: consumeraffairs.com

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began havi
I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.
Published: February 10, 2017
gilbert of Los Angeles, CA
Source: consumeraffairs.com

I have a 1998 Buick Regal GS. Ive owned it for 10 years. There was a recall
I have a 1998 Buick Regal GS. Ive owned it for 10 years. There was a recall to address a valve cover gasket that allowed oil to leak on to hot exhaust causing fires. The gasket was fixed. The car continues to leak oil onto the exhaust and the catalytic converter. Also the car cuts out when the turn signal is used. It restarts. But when it cuts out, power steering and brakes are inoperative. Many Buicks and GM vehicles do the same according to the NHTSA complaints. Why is there no recall? This is why people buy Japanese. We were told not to park the car in the garage or close to the house.
Published: December 1, 2011
Joseph of No. Kingstown, RI
Source: consumeraffairs.com

The vehicle when it is supposedly fully equipped, has the control lever to
The vehicle when it is supposedly fully equipped, has the control lever to recline the front seats in a most inconvenient place and difficult to reach. You cannot put a set of golf clubs in the rear compartment unless you put down one of the rear seats. Noise level is very high inside the vehicle.
Published: December 4, 2019
Jack of New York City, New York
Source: consumeraffairs.com

I went from a Toyota to a Buick because I wanted to buy American. BIG MISTA
I went from a Toyota to a Buick because I wanted to buy American. BIG MISTAKE. This Enclave Premium is going into the shop for the 2nd time in 800 miles The Toyota never went in for anything in 60000 miles
Published: April 18, 2017
patrick of Oklahoma City, OK
Source: consumeraffairs.com

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmo
Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.
Published: July 23, 2017
Wesley of Edmonton, AB
Source: consumeraffairs.com

Buick is very reliable. I have been very happy with the cars Ive owned, loo
Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.
Published: March 26, 2017
Felicia of Eugene, OR
Source: consumeraffairs.com

You can usually go find you a decent vehicle at a reasonable price. The car
You can usually go find you a decent vehicle at a reasonable price. The cars are very safe and they keep you updated on any recalls. My favorite car is the Buick LeSabre. It has been a blessing to me and my family. It has the sporty look that I love. Came in my favorite color which is black. I enjoyed the sun roof as a commodity on days when I didnt wanna run my air conditioner. The back camera on the license plate and the Aux cord was a plus too. The lights on the rear bumper view let you really see behind you. Although, I had a small car so you fit just the people I needed. The trunk has more than enough space on it. The passenger seat was heat and air conditioning in that side.
Published: February 10, 2017
Saquanna of Lake Charles, LA
Source: consumeraffairs.com

I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmissio
I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmission went out at 61,000 miles and the repair bill was $2800.00 plus rental car cost. Two months later it went out again and is now in the shop again for transmission failure. The previous work was guaranteed but they are having trouble fixing the problem and I have once again incurred rental expenses. The shop is well known and they state that Buick puts in cheap transmissions. I contacted Buick by email and got no response. So I will not be purchasing another Buick and would advise the same for you.
Published: September 20, 2018
Merrilyn of Jeffersonville, IN
Source: consumeraffairs.com

Buick offers a variety of sleek yet safe luxury vehicles that are guarantee
Buick offers a variety of sleek yet safe luxury vehicles that are guaranteed to leave you with leg room and trunk space, even in the smallest sedans. This car can hold up to six people comfortably because there is a secret seat between the driver and the passenger. You could fit three car seats in the back, though it would leave you limited room for diaper bags. This car has a modern design that is not too flashy. It is equipped with radio and cruise controls on the steering wheel, so you never have to take your eyes off the road, and a day/night sensor for the rear view mirror so that glare is less of a problem. You can upgrade and customize to include a moonroof, driver memory key sets, and a variety of other comfort features including radio and interior fabric, as well as screens and gps.
Published: February 10, 2017
Katie of Leominster, MA
Source: consumeraffairs.com

There are many choices from compact to spacious, simple, and also luxury. T
There are many choices from compact to spacious, simple, and also luxury. The Encore represents a large, but not clunky, SUV, while the Envision is smaller and offering a wide variety of luxury features. Ive enjoyed everything I need and the newer vehicles have a wide variety of features that Id look forward to in the future, such as a wifi hotspot, phone integration, and auto start/stop. When purchasing, the variety of options is extensive, from a basic model, to adding AWD, leather seating, collision alerting, adjustable seats, and a premium sound system. The car has grown with me, and in the future, Ill be able to upgrade to a larger vehicle with all of the same benefits. Legroom is excellent overall!
Published: March 12, 2017
Ed of Albany, NY
Source: consumeraffairs.com

I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32
I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32,000 miles on it. With so few miles on it I thought it would be like driving a new car. I took it for a very short test drive and bought it. What a mistake. All the lights on the dash go dim, off and on all the time. Also, this week in the space around the odometer I get the message ice. Also, with the heater and air conditioner, it pauses if you change the settings at all. Ive never had this happen with any car Ive ever owned. The comfort level of this Buick is terrible. When you go over a manhole cover, brick road, railroad track, or uneven pavement, you feel every little bump. I also dont like the fact that the windows are so much smaller than all my previous Buicks. If I were to ever need to crawl out of one it would be impossible as they sit much higher up than in the other Buicks Ive owned. When I am merging onto the highway I really have to punch the gas to get up to speed. With my Park Avenue and LeSabre I could just push a little harder on the gas and be at speed very quickly. The gas mileage on this car is also terrible. Im lucky to get 20 to 21 mpg in town and 26 to 27 on the highway. With the Park Avenue I got 26 to 28 in town and 38 on the highway. If you have any walking problems and lean against this car, you can hear the molding move. This car is like being in a tin can. This will be the last Buick I ever buy.
Published: November 19, 2014
Leslie of Wichita, KS
Source: consumeraffairs.com

I purchased a Buick LaCrosse. The vehicle is very good on fuel and is extre
I purchased a Buick LaCrosse. The vehicle is very good on fuel and is extremely comfortable to drive and ride. The heating and air conditioning adjust the comfort in the car very quickly when left outside. The aerodynamics make the car look very sleek. Powered moonroof has a net to protect from pests when open. I have never seen that on any other vehicle. Then I adjusted the grill cover for online that was custom made. Very comfortable seating for 4 adults. On a few occasions I attempted 5, but there was limited leg room in the back.
Published: February 11, 2017
Michael of Philadelphia, PA
Source: consumeraffairs.com

Buick offers padded seats, tinted windows, lock box and more. Its red with
Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.
Published: February 3, 2017
Jamie of Omaha, NE
Source: consumeraffairs.com

The variety of models is very selective and the colors and the new designs
The variety of models is very selective and the colors and the new designs are simply the best out there. The new safety features are one of the many reasons why I purchased Buick. The wide selection of new colors and new styles made my decisions so much easier. The dealership sales people were extremely helpful and this made my shopping experience a great joy. Over the years Buick was really stepped up the overall look and design of their vehicles, and the new looks are extremely stylish and great looking. We can sit 6 people comfortable in my car. There is plenty of leg room and head room and no one is crammed up. The trunk space is wider and deeper and gives me the ability to put more in there.
Published: February 2, 2017
Michael of Hammond, LA
Source: consumeraffairs.com

My first car was a brand new 1989 edition and I like it. It was durable and
My first car was a brand new 1989 edition and I like it. It was durable and I had it for 5 years before I got my next car. It had outstanding mileage and it was safe to drive. I had the complete package. The color was blue and it had sunroof top electronic Windows, AC, and alarm system. It makes me feel great. The car had a lot of room for 5 people to capacity. It was my family car. Thank you. Remember what you pay for is what you get.
Published: January 28, 2017
Wesley of Miami, FL
Source: consumeraffairs.com

I picked a used 2013 Verano Turbo with 6-speed manual transmission. What de
I picked a used 2013 Verano Turbo with 6-speed manual transmission. What delight to drive and has been worry free for 20,000 miles Ive owned. I set the cruise control at 70 mph and the little Turbo sees 37 mpg all day long. It is super quiet and handles like a dream. I like the Verano so I leased a Buick Encore for two years. When the short 20,000 mile lease was up I was sad to see squirt be returned. Again another flawless Buick I have owned and a joy to drive.
Published: August 6, 2015
Norm of Ohio, OH
Source: consumeraffairs.com

I like the look and feel of the Buick Rendezvous. It was in a price range t
I like the look and feel of the Buick Rendezvous. It was in a price range that I could afford. I think it was a good choice and its very comparable other models but I do like a lot of the features that this car has. I have a fairly large family and the Rendezvous offered the space that we needed to travel comfortably. With 3 kids space is important. One important feature that I like is it easily accessible for my husband and I to use because hes taller than I am and the seats are just comfortably for both of us. I think I would have preferred 3 row seating instead of two and for some reason by Side mirrors seem to be bigger than most cars. The body of it is big and I prefer it to be a little smaller. But other than that Im very happy with the purchase.
Published: June 28, 2018
Sylvia of Ottumwa, IA
Source: consumeraffairs.com

The front dash of vehicle for no reason, other than the Florida sun, has co
The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.
Published: February 7, 2012
German of Miami, FL
Source: consumeraffairs.com

This car was red, lovely and beautiful. It had excellent service. I never h
This car was red, lovely and beautiful. It had excellent service. I never had any problems out of my car. It never broke down on me and also it was very good on gas. It drove very good and it also had brand new tires. It had bright lights. It had a lot of space in the car as well. The mirrors were automatic as well as the doors. It has a automatic starter. It was very clean also. The passenger side was lovely. All of my friends and family talked about how good it felt and how soft the seats were. They also talked about the heated seats they loved that the most.
Published: February 7, 2017
Uashia of Redford, MI
Source: consumeraffairs.com

I am driving a 1992 Buick that is undoubtedly one of the finest cars ever m
I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. Hes the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.
Published: November 19, 2021
Chas. of Murphysboro, IL
Source: consumeraffairs.com

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off
I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.
Published: December 29, 2011
Brenda of Sachse, TX
Source: consumeraffairs.com

2013 buick regal t - The light on the radio info center goes dim and goes o
2013 buick regal t - The light on the radio info center goes dim and goes out. Had it back to Buick but they cant find anything wrong with it. Take it home, does the same thing. Is anyone having the same problem?
Published: December 21, 2014
Rose of New Haven, CT
Source: consumeraffairs.com

These cars should be took off the market. I paid 17000 for this 2009 Buick
These cars should be took off the market. I paid 17000 for this 2009 Buick Lucerne, low mileage, but had not made 3 payments and this? Relay box burning, could catch vehicle on fire. I will not let my grandchildren ride in my car. Buick needs to take all of these vehicles off the road, and the car company they bought it from needs to offer them another vehicle so no one can be burnt up!
Published: October 30, 2017
Tina of High Point, NC
Source: consumeraffairs.com

My 2016 Buick Lacrosse has been a pleasure to own. The vehicle performs ver
My 2016 Buick Lacrosse has been a pleasure to own. The vehicle performs very well on the highway with a smooth and very quiet ride due to the quiettune technology with reasonable gas mileage. Performs well for city driving also with premium suspension which helps to smooth ride on bumpy roads. Handling is also very good and gives you a good safe driving experience. Interior is very nice with excellent large info and entertainment screen. Highly recommended.
Published: December 5, 2019
David of Marysville, Michigan
Source: consumeraffairs.com

Buick Rendezvous 2002 needs to be recalled. This car already broke down wi
Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!
Published: December 14, 2011
Denise of Winston Salem, NC
Source: consumeraffairs.com

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership t
Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...
Published: October 15, 2016
Cristina of Austin, TX
Source: consumeraffairs.com

Buick makes luxury sedans, suvs, and other vehicles. They are top of the li
Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.
Published: March 23, 2017
Ethan of Cumming, GA
Source: consumeraffairs.com

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Als
I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.
Published: February 15, 2015
Brenda of Spartanburg, SC
Source: consumeraffairs.com

I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues
I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues with my fuel system since using E85 gas. I was told that I could use regular gas or E85 because its Flex Fuel. I had my fuel pump replaced, had to have my fuel drained, lines cleaned and because of the E85 gas I used Im still having issues. The dealership advised me not to use E85 again. GM has a bulletin out since Jan. 30, 2017 saying E85 is damaging these vehicles but REFUSED to help me when I filed a complaint. DO NOT PURCHASE FROM GM. They will not back up their product ESPECIALLY since this is a mistake on their part! I will be contacting legal help concerning this matter.
Published: March 31, 2017
Heidi of Columbus, OH
Source: consumeraffairs.com

This automobile is not only beautiful, its spacious, comfortable, quiet and
This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!
Published: December 13, 2019
Parise of Culver City, CA
Source: consumeraffairs.com

Car stalls and the crash light suddenly goes off, but Ive not crashed.
Car stalls and the crash light suddenly goes off, but Ive not crashed.
Published: June 5, 2014
Maureen of West Chicago, IL
Source: consumeraffairs.com

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is a
My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.
Published: February 8, 2019
Larry of Rosalia, WA
Source: consumeraffairs.com

My 2005 Buick Rainier is an older car, but has not given us any problems. I
My 2005 Buick Rainier is an older car, but has not given us any problems. It has been very reliable and the only things we have had to do are just considered regular maintenance. I like the leather seats and the wood details such as the steering wheel. I love the amount of space in the back as well as the dual climate control. The only features I would add are a sun/moon roof and maybe a DVD player for the back for long trips. Other than that, I just love the entire look of the car and it is also a very smooth ride.
Published: June 23, 2018
Melissa of Southgate, MI
Source: consumeraffairs.com

I purchased a 2015 Encore in 2016. I took it in for regular service at the
I purchased a 2015 Encore in 2016. I took it in for regular service at the dealer from which I purchased the car. Didnt have any problems with it until this year. We were taking a cross country trip to Albuquerque. On 6/23, we were about an hour out of Albuquerque when there was suddenly a loud noise coming from the engine. I immediately took it off cruise control and the noise stopped. I reengaged cruise control and the noise started again. So I disengaged cruise and every time I tried to accelerate, that noise started again. I took the car to the dealer the next day, and was told that the turbocharger was gone. Then the bad news got worse. They told me there were no spare turbochargers in the country. They put it on national backorder and couldnt tell me when one would be available.After nearly a week, the dealer told me that they had made arrangements for a one-way rental which I would have to turn in when I got back home. They also told me that I could then rent another car until mine got fixed, and then they would ship it to me here in Maryland. They also told me I could submit the rental car bill to GM and MAYBE they would pay it. I decided to buy a new car instead, primarily because I had no idea how long I would be driving a rental car and there was no guarantee that GM would pay the bill. Now my brand new 2019 Encore is in the shop with a broken charge air plate. No idea how long it will take to get the part. Meanwhile Im in another rental. What happened to quality control??
Published: July 25, 2019
James of Clinton, MD
Source: consumeraffairs.com

This 2010 Buick Enclave CXL has been a problem from start, its had the stee
This 2010 Buick Enclave CXL has been a problem from start, its had the steering system changed, the front end changed, water pump, thermostat, wiper motor, ignition key security system failed, motor mounts, the A/C went out, navigation failed, radiator and fans replaced, etc. I have had more problems with this vehicle in 6 years than I did with a 12 year old Infiniti. And its still not working right, thats why I went out and purchased another Infiniti, I was going to buy another GM Yukon Denali but not after going through so much headaches. And recently I have the engine idle is working rough almost stalling, warning that engine power has been reduced, and the other day the engine would not shut off after taking key out of ignition, its like if it were possessed. This is a definition of lemon. Wont recommend this vehicle to anyone.
Published: August 11, 2016
Serafin of Miami, FL
Source: consumeraffairs.com

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV.
2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!
Published: March 19, 2015
Meredith of Manchester, NH
Source: consumeraffairs.com

Let me just start out by saying I choose to lease my Buick Verano since I l
Let me just start out by saying I choose to lease my Buick Verano since I love to get a different car every couple of years. The car I got is a 2012 Buick Verano and I had the dealership drive to New York from Pennsylvania to get this specific color package I wanted. The car itself is Beautiful and runs ok but I have the lease until December. I really did not have any major issues since I got the car in September 2012. My husband and I tried to take it to the dealership the other day to see if we could trade it in for a New car and we found out that this car only will get a trade in value of $13,000 IF WE ARE LUCKY!!! I ONLY PUT 30,000 MILES ON THE CAR. Two years ago the cars value was $28,000 and now it only worth $13,000 trade in value, not to mention that they say I still have 10 payments left so I owe about $19,000 total (not what I have left to pay) just if I wanted out of it today. I pay $380.00 month times 10 more months is what I will end up paying. I just want to say STAY CLEAR OF BUICK-THEY HAVE NO RESALE VALUE. THANK GOD THAT I CAN JUST TURN THE CAR IN AT THE END OF THE YEAR AND WALK AWAY!! LESSON LEARNED THOUGH... Do not buy Buick or lease because they are not worth anything once you drive it off of the lot!!!! We went to four dealerships and they all pretty much said your car is not worth anything compared to what you owe. One salesman said whatever you do, do not purchase this car at the end of your lease. Not that he had to tell me that one... I already wanted to get out of the lease. I just want to warn everyone to stay clear of BUICK!!!
Published: February 3, 2015
Jennie of Pittsburgh, PA
Source: consumeraffairs.com

There is a wide variety of cars manufactured by Buick to suit everybodys ne
There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.
Published: February 14, 2017
Heather of Flint, MI
Source: consumeraffairs.com

I purchased this brand new 2019 TourX and drove it home in March of 2019. W
I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.
Published: August 25, 2019
Jen of Grand Rapids, MI
Source: consumeraffairs.com

Have made multiple contacts to Buick Customer Assistance Center with no res
Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.
Published: March 5, 2020
Brandy of Ladysmith, VA
Source: consumeraffairs.com

I just discovered a leak in the base cover from the blower motor. I was ver
I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.
Published: August 11, 2013
Tito of New York City, NY
Source: consumeraffairs.com

I was very happy with my purchase of my Buick. It has a variety features th
I was very happy with my purchase of my Buick. It has a variety features that were pleasing to me. Great mileage, interior, tires and great on gas. The Buick was a blue color, four door car, great rims, black interior leather with great stereo and speaker system, not loud, or clanky, no rust. Overall a great lasting car. Its upgrade included the very best of technology, everything is computerized and functions at its best at all given times. At least six passengers can ride in my vehicle. We all fit nice and comfortable and have enough seat room and seat belts for every passenger.
Published: January 30, 2017
Breezii of Jamestown, NY
Source: consumeraffairs.com

Buick corporation and GM Corporation you guys have the nerve to send my a s
Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.
Published: October 19, 2019
Lena of Marrero, LA
Source: consumeraffairs.com

We are NOT off to a good start with Buick! My wife just purchased a brand n
We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...
Published: July 29, 2016
George of North Olmsted, OH
Source: consumeraffairs.com

I have had nothing but trouble with my 2009 Buick Enclave. The water pump w
I have had nothing but trouble with my 2009 Buick Enclave. The water pump went out and the power steering pump went out. The fuel pump is now going out. Everyone I get gas it wont start. The front struts went out. The air bags in the front has only worked part time. The timing is off. Its like it has been one problem after another. I have paid so much out in repairs and still have more repairs to do on it. It keeps throwing more and more codes every time I drive it. I cant seem to get rid of it because of all the repairs still needed and I cant get it paid down because Im spending too much for repairs. At this time I owe twice what the car is worth due to the condition it is in. I Will Never Ever Buy Another Buick.
Published: November 12, 2014
Terri of Heartwell , NE
Source: consumeraffairs.com

Since new Ive brought the car to Buick 2009 enclave for steering issues and
Since new Ive brought the car to Buick 2009 enclave for steering issues and check engine light. My wife driving off a highway made a left turn in NYC and the steering gave way. She hit a train trestle base. Since January we cannot pass inspection as they cannot figure out what is wrong with the car check engine light. After months. Its possible its the catalytic converter. Thats thousands of dollars. And part of a class action lawsuit as is the steering. Lets go GM. Give me another car or fix this one to my satisfaction!
Published: August 4, 2015
Marvin of Woodmere, NY
Source: consumeraffairs.com

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car
My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.
Published: August 28, 2013
John of Wyomissing, PA
Source: consumeraffairs.com

Although 2016 Buick Encore is a small 4 cylinder, it has plenty of power. E
Although 2016 Buick Encore is a small 4 cylinder, it has plenty of power. Enough to get in and out of traffic, fantastic gas mileage. It has a great back up camera, blind spot alert, all wheel drive, Bluetooth, Pandora, etc. Can sign up for OnStar services too. Im pleased with mine.
Published: April 27, 2018
M of Hendersonville, NC
Source: consumeraffairs.com

I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,0
I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,000 miles on it and I thought it would be a good used car. I didnt drive it right away due to car insurance problems. We took it on vacation and the air conditioner worked until we reached our destination. I couldnt take it in for service due to my work schedule. Once I took it in, they told me that the air compressor was cracked and leaked out all the freon. I believe they knew about this repair when they sold me the car. The repair is going to cost between $500 and $800. I looked around and cant afford to fix it since it was financed. I believe it was a deceptive deal. They sold the car advertising that it had air conditioning when in reality it didnt. I was furious. I talked to the service department and also the sales manager trying to get them to do the repair. I have a warranty but of course, it doesnt cover those repairs.
Published: October 8, 2012
Donna of Telford, PA
Source: consumeraffairs.com

We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has sepa
We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has separated and could cause the airbags to deploy. All of the window regulators have had to be replaced. The O2 sensor has gone out three times. The plating on the hub caps is peeling. And the most stupid thing is that the battery is under the backseat. I dont know who designed these cars but they are idiots. I will NEVER buy another GM car.
Published: December 26, 2013
Robert of Peoria, AZ
Source: consumeraffairs.com

After buying Buick for many, many years, I bought a Honda - I hated it. It
After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.
Published: April 29, 2018
Dennis of Philadelphia, Pa: Pennsylvania
Source: consumeraffairs.com

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer
We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.
Published: February 26, 2018
Alison of Trafford, PA
Source: consumeraffairs.com

I have a 2003 Buick LeSabre and the top of the front dashboard has warped a
I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. Its as if the problem was caused by the sun. but his car has always been garage kept. The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.I dont feel that we should have to pay for this repair. It is a manufacturers defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.
Published: August 2, 2011
Robert of Hamilton Square, NJ
Source: consumeraffairs.com

Buick has different interior size of engines, choice of fabric for seats, c
Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.
Published: February 18, 2017
Mike of Englewood, NJ
Source: consumeraffairs.com

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