Duramax Engines Are Being Converted To Hydrogen Power

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Duramax Engines Are Being Converted To Hydrogen Power
Posted On: January 17, 2022
The 6.6-liter V8 Duramax currently being made by General Motors can be found in flagship trucks such as the Chevrolet Silverado HD and GMC Sierra HD. With a power output of 445 horsepower and 910 lb-ft of torque, it's a preferred engine for those wanting maximum capability in a truck but, in regions where strict emission laws are well on the rise such as Europe and China, this powertrain is not viable. Punch Group is looking to change this with an innovation that will allow the cast-iron block to accommodate hydrogen as a means of fuel. Speaking to Automotive News Europe on the matter is CEO Guido Dumarey who was been an engineer for the company since 1986. The group currently owns several automotive-related businesses with an annual revenue of more than $570 million. Dumarey claims to specialize in purchasing businesses that are struggling at a discounted rate. These businesses are then developed and then sold as part of an initial public offering. Two key components of Punch Group's current portfolio are the discarded General Motors units in Europe. These consist of a transmission plant in Strasbourg, France, and a propulsion engineering center in Turin. The transmission plant was renamed Punch Powerglide and started developing automatic transmissions for BMW, ZF, and other Chinese, Russian, and Indian automakers. After six years of negotiations, the group convinced GM to sell its engine plant which was once the carmaker's global center of competence for diesels. Using all the knowledge and experience available to him and Punch Group, Dumarey explains that he has the intention to transform diesel engines into CO2-free, hydrogen-fuel powerplants. With a proposed launch date of 2024, he explains that the motivation behind this is relatively simple. Europe and China's mandating for zero emissions of any type of transportation will impact the turbodiesel engine's longevity. Battery-powered vehicles are not the only viable option, particularly when it comes to heavy trucks and light commercial vehicles. These products need to carry a large payload which affects range. In an EV, this means installing larger and heavier batteries which are seen as counterintuitive. Thus, Punch Group believes that converting the current Duramax into a hydrogen-fueled engine is a better way to offer CO2-free mobility in this segment. Dumarey says that the biggest challenge surrounding this conversion is the fact that hydrogen burns seven times faster than diesel. Because of this, the group will have to find a way to decrease the temperature of the combustion chamber. Water injection is a proven technology that can be used but the negative side effect is that this creates corrosion. Lubrication is another issue because the engine tends to be dry, which means that spray lubrication is the only solution. The engine itself just needs a selection of minor changes to be made to the cylinder head while the injection and control systems also need to be reworked to handle hydrogen. Dumarey adds that diesel is no more difficult to convert to hydrogen than a gasoline block. With a planned market introduction date of 2024, Dumarey details that power output ranges for its hydrogen engines will vary from 109 to 544 horsepower. The Duramax will be the flagship of its range but entry-level options will be available in a 2.0-liter four-cylinder followed by a 3.0-liter V6. There is an ability to make a smaller 1.5-liter three-cylinder but this is not in its near-term plans. When asked about infrastructure, Dumarey states that Europe should start implementing a significant amount of hydrogen stations on major highways as the EU Green Deal proposes there should be hydrogen refueling stations every 150 km on Trans-European Transport Network corridors by 2030. In the USA, hydrogen has also been on a relatively slow uptake with only 48 retail stations currently available to the public.

Reposted From Source: carbuzz.com


[BACK]
Duramax Engines Are Being Converted To Hydrogen Power
Posted On: January 17, 2022
The 6.6-liter V8 Duramax currently being made by General Motors can be found in flagship trucks such as the Chevrolet Silverado HD and GMC Sierra HD. With a power output of 445 horsepower and 910 lb-ft of torque, it's a preferred engine for those wanting maximum capability in a truck but, in regions where strict emission laws are well on the rise such as Europe and China, this powertrain is not viable. Punch Group is looking to change this with an innovation that will allow the cast-iron block to accommodate hydrogen as a means of fuel. Speaking to Automotive News Europe on the matter is CEO Guido Dumarey who was been an engineer for the company since 1986. The group currently owns several automotive-related businesses with an annual revenue of more than $570 million. Dumarey claims to specialize in purchasing businesses that are struggling at a discounted rate. These businesses are then developed and then sold as part of an initial public offering. Two key components of Punch Group's current portfolio are the discarded General Motors units in Europe. These consist of a transmission plant in Strasbourg, France, and a propulsion engineering center in Turin. The transmission plant was renamed Punch Powerglide and started developing automatic transmissions for BMW, ZF, and other Chinese, Russian, and Indian automakers. After six years of negotiations, the group convinced GM to sell its engine plant which was once the carmaker's global center of competence for diesels. Using all the knowledge and experience available to him and Punch Group, Dumarey explains that he has the intention to transform diesel engines into CO2-free, hydrogen-fuel powerplants. With a proposed launch date of 2024, he explains that the motivation behind this is relatively simple. Europe and China's mandating for zero emissions of any type of transportation will impact the turbodiesel engine's longevity. Battery-powered vehicles are not the only viable option, particularly when it comes to heavy trucks and light commercial vehicles. These products need to carry a large payload which affects range. In an EV, this means installing larger and heavier batteries which are seen as counterintuitive. Thus, Punch Group believes that converting the current Duramax into a hydrogen-fueled engine is a better way to offer CO2-free mobility in this segment. Dumarey says that the biggest challenge surrounding this conversion is the fact that hydrogen burns seven times faster than diesel. Because of this, the group will have to find a way to decrease the temperature of the combustion chamber. Water injection is a proven technology that can be used but the negative side effect is that this creates corrosion. Lubrication is another issue because the engine tends to be dry, which means that spray lubrication is the only solution. The engine itself just needs a selection of minor changes to be made to the cylinder head while the injection and control systems also need to be reworked to handle hydrogen. Dumarey adds that diesel is no more difficult to convert to hydrogen than a gasoline block. With a planned market introduction date of 2024, Dumarey details that power output ranges for its hydrogen engines will vary from 109 to 544 horsepower. The Duramax will be the flagship of its range but entry-level options will be available in a 2.0-liter four-cylinder followed by a 3.0-liter V6. There is an ability to make a smaller 1.5-liter three-cylinder but this is not in its near-term plans. When asked about infrastructure, Dumarey states that Europe should start implementing a significant amount of hydrogen stations on major highways as the EU Green Deal proposes there should be hydrogen refueling stations every 150 km on Trans-European Transport Network corridors by 2030. In the USA, hydrogen has also been on a relatively slow uptake with only 48 retail stations currently available to the public.

Reposted From Source: carbuzz.com


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Product Reviews:

I have thought many times of trading this vehicle in because of all of the
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
Published: June 17, 2014
Monique of Elon, NC
Source: consumeraffairs.com

At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the cat
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
Published: August 10, 2015
cheri of Raleigh, NC
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mounta
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
Published: September 7, 2016
Victoria of Mohegan Lake, NY
Source: consumeraffairs.com

December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.1
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Published: February 17, 2016
Judy of Houston, TX
Source: consumeraffairs.com

Generally I am very satisfied. However, I noticed that even in or after a l
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
Published: January 14, 2017
Darryl of Indianapolis, IN
Source: consumeraffairs.com

This is to update my review published 4/14/15 with great resolution. Thanks
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
Published: January 1, 1970
Lanny of Longview, TX
Source: consumeraffairs.com

Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver�
Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver’s seat started making a Clicking noise when I shifted my weight slightly. It was loud and often enough that passengers asked what that noise was. Called the dealer I bought it from, but they were booked up for a week. Took it to another dealer and explained the problem. He said it was the seat tracks and that it was a very common complaint. He could replace the tracks, but that I would be back in three months with the same complaint. Since it was a warranty issue, I told him to order several sets because I would expect them to be replaced. He told me that he would only replace them once, and that I should go back to the dealer that I bought the truck from as he was not about to use up his warranty allocation on me. GM does everything in their power to sell you a vehicle. However, they fall short on support and service. After owning 3 GM vehicles in the past, this will be my last GM product.
Published: October 2, 2014
Steve of Blairstown, NJ
Source: consumeraffairs.com

I bought my Acadia 2008 model from Bin Hmoudeh dealership (Abu Dhabi - Unit
I bought my Acadia 2008 model from Bin Hmoudeh dealership (Abu Dhabi - United Arab Emirates) and had done just 70,000km. The transmission got stuck on the third gear and dealership made a complete overhaul to the transmission. I am blessed because I have extended the warranty for five years, else, I would have had to pay for the repair which cost around USD 6000. The dealership has given another year of warranty for the transmission until November 2013 or 20,000km. I love my Acadia and I am worried for such an incident to happen in a year or so. Other owners have advised me to sell the car! I cannot believe that a GMC car maintained at the dealership can have such a failure and below 70,000km! I seek your advice on such an incident bearing in mind that the Bin Hmoudeh dealership did what was expected from them. I have a concern related to the Acadia, reliability wise for the future. Should I sell the car now? Or can GMC assure me that such a breakdown will not happen for the next 50,000km or so? My Acadia is a front wheel (not AWD) and has been used in the city only!
Published: December 7, 2012
Mustafa of Abu Dhabi, OTHER
Source: consumeraffairs.com

I bought my 2010 Acadia in 2013 when I found out I was having our third chi
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
Published: November 18, 2015
Stacey of McKineyville, CA
Source: consumeraffairs.com

I own a 2007 acadia. When we bought it we had nothing but problems. The maj
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
Published: June 29, 2015
Ward of Perrysville, OH
Source: consumeraffairs.com

I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been i
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.
Published: October 6, 2015
Antionette of Waldorf , MD
Source: consumeraffairs.com

Air conditioning gone out 3 times. Other problems. No More American made ca
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
Published: July 25, 2015
Edwin of Greenville, NC
Source: consumeraffairs.com

Driving 45mph, when suddenly didnt seem to have power. Called my husband an
Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!
Published: October 5, 2013
Kristi of Casper, WY
Source: consumeraffairs.com

My 09 Acadia has had so many problems - I wish I never bought it. The timin
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
Published: January 7, 2017
Gavin of Wilton, CT
Source: consumeraffairs.com

I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it a
I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!
Published: November 25, 2014
Shauna of Bellevue, WA
Source: consumeraffairs.com

I lose the power steering from time to time. It is bad when I am making a t
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
Published: July 30, 2014
Will of Hot Springs Village, AR
Source: consumeraffairs.com

I purchased a 2012 Acadia with 55K miles a few years ago and honestly it wa
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
Published: September 17, 2018
John of Berlin, NJ
Source: consumeraffairs.com

Purchased my acadia in october 2008 built custom from factory. I love my tr
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
Published: June 26, 2014
Kelvin of Chicago, IL
Source: consumeraffairs.com

Vehicle has good mileage, good Get up and Go, great extras to make a pleasa
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
Published: November 30, 2019
Ruthanne of Allentown, NJ
Source: consumeraffairs.com

13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles
13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles was service side impact sensor. Im very happy with my truck and like the drive, ride and handling. I heard about issues on the earlier models but I could not be happier with mine. My previous truck was a 07 Yukon Denali. That was a great truck. I traded on a new Acadia since it was 50k instead of mid-60s. Both are good trucks. Love the power of the V8. Like the mpg on the V6.
Published: June 16, 2015
Bryan of Farmington, MN
Source: consumeraffairs.com

It is a shame that a less than 5 years old Acadia 2012 with less than 50,00
It is a shame that a less than 5 years old Acadia 2012 with less than 50,000 miles feels like a run-down vintage! Central Lock malfunction second day I purchased the brand new car (1st day after purchase, at 5 miles!!!) CV damaged (first year). Middle Seat Closure mechanism broken first six months. Engine mounts are broken (after three years). Air distributor is broken (after four years). Engine bracket is broken (after four years). To add insult the injury the dealer is incompetent, promotes an extended warranty that doesnt extend to anything, and only finds out problems after the expiration of the warranty. It is either GM sells Lemons or off-spec vehicles in Saudi Arabia, or the Saudi Specs are designed for junk cars. Either way, never again. I have advised five of my friends and family members interested in GM cars against buying them.
Published: November 6, 2016
Karim of Jubail, Other
Source: consumeraffairs.com

2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolu
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
Published: June 17, 2014
Amie of Andover, NJ
Source: consumeraffairs.com

I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it,
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
Published: November 8, 2016
ando of Oxnard, CA
Source: consumeraffairs.com

Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
Published: January 18, 2016
Steven of Victorville, CA
Source: consumeraffairs.com

General Motors executives should have their family members drive this piece
General Motors executives should have their family members drive this piece of crap and experience what the rest of the Acadia owners experience: Timing chains replaced at 40,000 miles, Steering assembly replaced at 55,000 miles, transmission failure at 120,000 mile, wiring harness fire, and now the transmission failure again at 173,000 miles. While the timing chains and the first transmission were repaired at GMs dollar (goodwill), they called it even though they had a recall on the transmission after mine was repaired. They now want $1620 to repair a fouled solenoid valve in the transmission. Its fouled with oil, in a closed system, that while it could have been caused from when they repaired the transmission the first time, they state the high mileage is the cause??? Its a Closed System; they repaired and fouled ports in a solenoid valve. This is another reason I will not in my lifetime buy any General Motors product again. They do not stand behind their products, let alone have family members drive them.
Published: May 30, 2013
Bill of Silver Lake, WI
Source: consumeraffairs.com

We purchased 2008 GM Arcadia and have had nothing but problems... from wate
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
Published: May 12, 2015
marla of Houston, TX
Source: consumeraffairs.com

My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very w
My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very well taken care of. It started making noises while driving so I had it inspected at GMC dealer in Orange, Virginia. A very nice repairman said the steering rack is cracked, but because I dont have a newer model, Acadia, this isnt covered under the 100,000-mile warranty GMC offers. After doing research about this topic, I find dozens of websites with many, many people all having the exact same problem with the exact same model and year Acadia. While I was told that this is a very serious issue, no recall has ever been issued by GMC. However, I was told that GMC is aware of the problem and has re-designed their newer model steering racks. I spoke with GMC headquarters asking for this to be a covered expense so I dont have my two children in danger. The guy on the phone was quite rude and said he has the final authority and he did not approve my request. When I asked if there was someone else I could speak with, I was told that any further communication on this subject would have to be taken outside of GMC and that they would no longer speak on my claims. I was so angry I was speechless. I dont understand how they can claim they know this is serious and know there is a problem but never recall the vehicle! And why is this now a covered warranty repair but it isnt for my vehicle?
Published: January 9, 2013
Melanie of Brandy Station, VA
Source: consumeraffairs.com

I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It d
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Published: June 21, 2018
Ashley of Humble, TX
Source: consumeraffairs.com

Well another big repair needed for my 2010 GMC Acadia. First I had problems
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
Published: June 26, 2015
Olga of Chesterton, IN
Source: consumeraffairs.com

We own a 2010 GMC top of the line Acadia with only 45000km on it, its two o
We own a 2010 GMC top of the line Acadia with only 45000km on it, its two owner car (87 year old man gave to his daughter). Its never towed anything and has had regular maintenance. I was taking the Acadia on Oct 22/16 over to my mechanics to have him check the urgency of repair needed for the power steering seals (they are bleeding which seems to be a very common problem for the Acadia). Upon driving the mere 4 miles to his business the vehicle started accelerating on its own. On a level surface it was actually increasing speed and required constant braking to maintain speed. Upon putting the car in park it was revving high.My mechanic tried connecting to the computer which gave no error message, disconnected the throttle body to confirm there was no debris or anything to cause spontaneous acceleration. He also disconnected the battery and reset the vehicles computer which had no effect. I submitted an online ticket to GM Canada on Oct 23/16 to bring to the companys attention the issue. Ive been contacted twice by phone to give the VIN number (provided to them on the online ticket Oct 23, left a voice mail to the case worker Oct 26 and again to a customer service rep Nov 3).My mechanic has identified the issue as being the throttle pedal sensor and seems to have successfully fixed the glitch however has warned me that since it has gone at such low mileage is highly likely to fail again. Im concerned to take it for long distance trips as this is the third issue thats occurred with this vehicle and is likely to happen again. To date weve had to fix the front sprayer for the windshield and we have the expensive fix for the power steering rack and pistons upcoming. Im severely disappointed that a car with such low mileage has such issues and am worried what future issues are upcoming. That said my mother enjoys how it handles and is everything she wants with a SUV. I just wish it had less problems.
Published: November 4, 2016
C. of Waterdown, ON
Source: consumeraffairs.com

Ive just purchased this 2007 Arcadia four months ago. Was excited at first,
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Published: May 9, 2017
Leon of Bennettsville, SC
Source: consumeraffairs.com

Bought my car brand new off the lot which at time Gm had used defective par
Bought my car brand new off the lot which at time Gm had used defective parts. I bought and paid for an astro start from authorized dealer. It has worked great on summer and winter days. Now because Gm recalled my car to fix ignition and cylinder that it put on my new car when I purchased it and in fixing their defective parts have disconnected my auto start which was fully functional and not defective. I am completely dissatisfied with the fact they expect me to pay to have it reprogrammed/reset out of my pocket! It worked fine and I already paid to have it programmed when I purchased the product... this is unacceptable to me as it was through no fault of my own. They put defective parts on my new car and they knew it!! I want resolution, either give me a credit to cover cost or offer to do it for me. I know I am not the only one who is affected by this situation. I urge people to speak up. This isnt right and do not let Gm get away with it. Gm you stink!! Not a satisfied customer here!!
Published: June 27, 2014
Raye of Edmonton, AB
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February
I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February 2010. In October of 2011, I had Major work done on the vehicle. The Engine check light came and the vehicle started making a rattle noise in the morning. The dealer informed me that the cause was internal failure, (code J0778). In fact, means secondary camshaft intermediate drive chain tensioner replacement - right side needed. These problems continue for another year, resulting in a replacement of an engine, water pump and a transmission. This problem still exists and vehicle is not safe to drive out of town. GMC offered me a $6000 rebate on a trade-in on another Acadia. No thanks, still fighting.
Published: October 24, 2013
Rickey of Chicago, IL
Source: consumeraffairs.com

I have owned more than 10 vehicles in my lifetime and the last seven have b
I have owned more than 10 vehicles in my lifetime and the last seven have been new from dealer. This Acadia is the worst vehicle I have owned, new or old. Just over 30,000 it was burning oil excessively and the dealership could not figure it out. Numerous times at shop and still no fix. By the time we got to 70,000 GM had to re-ring the engine and replace the major of other sensors and components. I have probably spent over $3,000 in additional costs that were not covered by the GM Warranty or the GM extended warranty we purchased when buying the Acadia. Its Amazing how convenient it was that every problem we had was not covered by the extended warranty. Regardless the engine is a problem GM cannot figure it out. Google GM Acadia engine problems and you will have hours of reading in front of you. All with a common theme, the engine is a complete piece of garbage that you will be lucky to get 100,000 out of... Most of them seize around 50,000 to 70,000 and GM will NOT cover the repair under warranty. They simply will not take ownership to this problem so do yourself a favor and avoid this headache completely. This is my 4th GMC and without a doubt my last. I will never buy another GM Product for rest of my life which hurts me to write because I have 3 kids I have been preaching Buy American to all their lives. Now that my wife and I are buying the kids the first cars, it will greatly reduce the dealerships we have to look at. I have to clarify that the reason I will never buy a GM product again has very little to do with the Acadia I own. It has to do with the entire fleet and the fact that GM knows its an inherent problem with this Engine but wont take ownership. My engine that has been burning engine since 30,000 needs new heads and valves due to wear from lack of oil, a problem I pointed out in the first 2 years. GM does not think its their problem and they offered me $3000 towards a new car. My car is 4 years old and they want me to trash it. If that is GM customer loyalty, then I need to find a new manufacturer of automobiles. Save yourself the countless trips to the service dept because this vehicle is a problem child that burns oil and your hard earned dollars.
Published: October 7, 2014
Craig of Ivyland, PA
Source: consumeraffairs.com

I purchased my 2011 GMC Acadia Denali new and have always serviced at the d
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
Published: May 15, 2018
Edward of Edison, NJ
Source: consumeraffairs.com

We bought our 2012 GMC Acadia with excitement and high expectations. We wer
We bought our 2012 GMC Acadia with excitement and high expectations. We were so wrong, and regretted our decision fairly quickly. Within months, we had numerous recalls, the AC stopped working, the USB port stopped working, and a piece of the rubber on the car windows fell off. Luckily, it was under warranty. After 2 years, we had a total of five recalls.Within a couple of months of the warranty expiration, the problems got worse. The AC stopped working AGAIN. Same problem, different year. Our front tires suddenly went bad ($550), confusing since the car didnt have many miles. No explanation from the dealer. Now, year three, AC went out AGAIN ($1100 front and rear), front CV joints cracked ($650) which we were told was probably why our tires went bad so fast, fuel injection issues ($240) causing car to stall every time we got gas, power steering fluid hose leaking ($200), and other issues with a total bill of $2900. Mechanic said it was one of the biggest messes hed ever seen on a car. He said the car was very cheaply put together with plastic parts. I hate this car and completely disappointed that we paid $45000 for a piece of junk.
Published: March 18, 2016
K of Harrisburg, NC
Source: consumeraffairs.com

I thought for sure I had not only a beautifully used (with 2 normal previou
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
Published: June 4, 2018
Melissa of New Lenox, IL
Source: consumeraffairs.com

This has been a very good vehicle overall. Have had no real issues with veh
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
Published: December 1, 2019
Roy of Springdale, AR
Source: consumeraffairs.com

We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twi
We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twin granddaughters, 2 yrs old, that I watch while their parents work. I also take my 80-yr-old parents where they need to go, so I needed the room. My Acadias AC quit!! I didnt need that. I took it to the dealer where I bought it, they said my ac line had rubbed against a bracket and had a hole in it. OK, I thought it couldnt cost that much to replace a line, Wrong!!!! The line is in behind the motor, against the firewall of the SUV and that they would have to pull the motor to get to it!!! COST: estimate is over $1500!!! I cant afford that. I retired the day before from driving a school bus, no way can I afford that. The next day I took it back to the dealership to trade it in. I gave $14,500 for my SUV just 5 mo ago, so I thought I had paid enough on it to at least get pay off, Not!! They offered me $9,600 for it because they would have to fix AC!!! So far, I havent fixed the AC, I will have to rent a vehicle to take my parents on vacation in Sept. This is just crazy. If anyone else has had this problem, please let me know if there is a better solution to this problem.
Published: August 6, 2014
Debra of Waverly, OH
Source: consumeraffairs.com

I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I met
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
Published: January 14, 2015
KEN of Herndon, VA
Source: consumeraffairs.com

I never paid attention to my expense on fixing the GMC Acadia 2009 since I
I never paid attention to my expense on fixing the GMC Acadia 2009 since I bought it brand new. This car has been a pain in my rear end. Since I bought the car, I have changed the timing belt, put a new transmission, and two years ago, the engine stopped. The vehicle was towed to a GM dealership for repair. The mechanic told my wife that the engine is full of sludge and needed to be replaced. He also told my wife that the reason the vehicle was in a bad shape was because we never took care of the vehicle. My wife called me and explained what the GM service agent told her. I called the guy and had him pull the service record on the vehicle which was under my name. It was then that the service guy realized that since we bought the vehicle, they had been servicing the vehicle for us. I reminded him that whatever was wrong with the car was caused by them since they have been the maintenance personnel from jump street. He then fixed the vehicle and that cost us about 2000 dollars instead of 5000 dollars and change that they quoted my wife.Now the vehicle had check engine check light come on. We took the vehicle to the mechanic to figure out why the light came on. After their diagnoses, he told us that they had to change the Ignition coil, spark plugs, Intake gasket kit e.t.c. This whole thing cost me $1,999.51. Before I picked up the vehicle, the low oil pressure light came on. They checked the oil and it was full. They drained it, flushed the lines and storage place for the oil two times and after driving the vehicle for a quarter of a mile, the low oil pressure light came back on. They finally told me that it was a sludge problem. I called GMC and reported the problem for them to tell me to take it to the same GM group that told me two years ago to change the engine for a new engine. The kicker is that now that Ive paid off the note on the car, with a new engine it would have another 100,000 mile warranty. And it would cost me $7500.00 dollars to do that. GM knows what they are doing and they take our money and take us for a fool. I wish someone could advise on how to take this people to court and make them pay for their wickedness. We cannot continue to pay for junk.
Published: June 7, 2017
Chris of Hemet, CA
Source: consumeraffairs.com

2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior sme
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
Published: August 4, 2015
Jayne of Chicago, IL
Source: consumeraffairs.com

Ignition issues. Took car in twice. Only had the car few days after buying
Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.
Published: April 16, 2016
Miguel of Moorestown, NJ
Source: consumeraffairs.com

Ive had constant problems with this GMC Acadia. It is soooo sad that consum
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
Published: August 30, 2014
Atosha of Oconomowoc, WI
Source: consumeraffairs.com

I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 mi
I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 miles on it I would hear a clunk when I would turn left or right took it to the dealership several times. They could not hear it. I finally gave up on it. Then my transmission went out & I called the attorney general after paying about 4000 dollars to get it fixed. Two weeks after I called them I received a letter in the mail and they had a recall & I got my money back.Now the rack & pinion had to be replace. Im very upset as I when on the internet And found out that several other people have had the same problem. If anyone still has a Acadia please call this number as this is a safety issue that should be address for our safety and our childrens safety. The # is 888-327-4236. It cost me 1400 dollars for the rack & pinion to be replaced when I feel that they could have the solved the problem if they would have just check underneath the car. I now know that is why it would always clunk.
Published: March 9, 2018
Charlotte of Rosemount, MN
Source: consumeraffairs.com

My 2012 GMC Acadia, 45000 miles, 20 days under the 5 year warranty and the
My 2012 GMC Acadia, 45000 miles, 20 days under the 5 year warranty and the fuel rail fails. $1700 to repair and GMC said it that part is not under warranty. However, the fuel pump is, but not the rail to get the fuel to the engine. Ever hear of anything so stupid? Will carefully consider another make and model on my next purchase after that sting.
Published: April 28, 2017
Evelyn of Pompano Beach, FL
Source: consumeraffairs.com

I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
Published: July 31, 2013
Lazaro of Miami, FL
Source: consumeraffairs.com

I have owned this 2008 Acadia for less than a year and have only put 20,000
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
Published: December 19, 2014
Cindy of Eau Claire, WI
Source: consumeraffairs.com

I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
Published: October 8, 2015
Hamed of Riffa Alshamali, Other
Source: consumeraffairs.com

Being a GM family, we have been loyal to the brand but the Acadia falls far
Being a GM family, we have been loyal to the brand but the Acadia falls far short compared to the companys other SUVs. There are 943 Technical Service Bulletins issued for the 2017 Acadia alone! Most of them are related to random leaks, failures with steering, suspension and brakes. As the principal driver, I can attest handling is not as stable as the one-size-down Equinox, although it improved noticeably when we switched to a better tire than what came with the car. Within a few months of purchase, the SUV developed a drive train problem, and it was difficult to find a dealership familiar with the bulletin issued by GM and knew how to resolve it. This is now a known problem, with over 300 registered complaints posted just for this particular repair. Another annoying and known issue: at the gas pump, the baffle in the gas tank causes the fuel pump to shut off after 3 gallons. The solution is to manually hold down the level on the pump, or it will keep shutting off after every 2-3 gallons, even when the tank is nearly empty. And then there are the myriad leaks, detailed in the complaints and TSBs…
Published: December 14, 2019
Stacey of Clinton Township, MI
Source: consumeraffairs.com

Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
Published: November 25, 2013
Anthony of Folsom, PA
Source: consumeraffairs.com

Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the
Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the same time as two of our friends. So far, it has been a complete disaster. The worst car we have ever owned and our friends have had a never ending list of similar issues. It started with the little knobs in the car just falling off. The first to go was the lumbar support knob on the drivers seat. Then the airbag light comes on and off for no reason. The reverse parking system consistently flashes a message that it needs servicing so we have shut it off at about 60,000 miles. Beware: this car is heavy and it eats tires, rotors and brakes. We are at 98,000 miles and have had 3 sets of tires, new rotors and new brakes. To top that off, the struts and shocks needed replacing at about 90,000 miles. At 98,000 miles (today), we are being told we need $5,300 in repairs to the car for a water pump, transmission (please look on the internet for this before you buy. Their transmissions are terrible and shift poorly), and engine rebuild. Overall outside of oil changes, we will have spent over $8,000 in repairs on a car we have driven just at 60,000 miles which is horrible. The gas mileage on these is not great, we get just about 16.5 miles per gallon on this car. Did I mention the sunroof leaks more than the Titanic during the rain. It just pours in at the drivers sun visor. Bring a towel on a rainy day. If you think this is unique, think again. You can search Acadia leaky sunroofs and there are tons and tons of them. If anyone thinks I am exaggerating, just do some basic searching on the problems I have listed, they are common. There are a ton of service bulletins out on these cars for all kinds of issues. Again, do not buy one of these. I repeat: do not buy this car. Did I mention the air conditioning will just shut off for no apparent reason? Ours does.
Published: August 27, 2014
J of St. Louis, MO
Source: consumeraffairs.com

First foremost I bought this car with 3 miles on it from Stadium GM Salem,
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
Published: March 23, 2018
Erica of Youngstown, OH
Source: consumeraffairs.com

I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase
I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase and I was very excited to buy it. It was everything I wanted and more, with lots of space for my family of 7 and many great accommodations. Last year, in Aug. 2012, I began having issues with it, water leaking, engine lights coming on and random cut offs. I took it to the dealer and they wanted me to replace the trans, which is very costly. I did not. My husband and I had the trans flushed and everything seemed to be okay again for a few months. When spring came around and rain came down, more problems began. Every time it rained, my battery was drained. Eventually, the car just stopped working. We took it to the dealer numerous times, but no one listened when I explained my thoughts that the leaking had something to do with the problem. We replaced two batteries in a week. The dealer claimed they couldnt find anything wrong with the car, but when I went to leave, the car went into battery saver mode so I took it right back. The service advisor was clearly annoyed and ignored me for the first 15 minutes I was there. I again explained my concerned that the rain and water that had leaked into my vehicle had something to do with the electrical issues I was having. He told me the two things had nothing to do with each other. A few days later, he calls and tells me that there was a leak in the front caused by the sun roof and that was causing the issues. We paid to repair that and he said that we were good to go. About a week later, the problem happened again. The dealership had our car for more than ten days (mind you, I am 7 months pregnant right now with a high risk pregnancy). This time, we worked with a person a friend recommended, and they repaired the rear moon roof at no charge for all of the inconvenience. I was very thankful for this. Unfortunately, three days and two nights rain later, my car will not start again. How is this still happening and why is this not being recalled? I cannot afford to put myself and my family at risk every time I get into my car.
Published: June 16, 2013
Reshanna of Madison, WI
Source: consumeraffairs.com

I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has pu
I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has put in so much money into a vehicle!!! My transmission died and had to have it rebuilt for $3500 but also found out timing chain is loose, so thats more money I will have to dish out for!!! Will go back to foreign cars after this experience. Cant wait until I get rid of this vehicle!!!
Published: July 31, 2015
Tanesha of Moseley, VA
Source: consumeraffairs.com

I have a 2010 Acadia SLT. I love my car however upon my last visit to the d
I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.
Published: April 8, 2016
Sharon of Stuart, FL
Source: consumeraffairs.com

I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driv
I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driven in the first few years, ran out of my 5yr warranty but under the warranty miles. When I encountered water leak problems, GM didnt cover it, dealer didnt help either. Got it fixed for few thousand out of pocket. Just got traction control off/ stabilitrak system off/ check gauges, check engine light on messages... reading all the complaints over here-- its just a matter of time that I am going to get transmission and other issues.I read pretty much on all the message boards and messages about people saying there should be a recall and/or a class action lawsuit. Question is, what does it take to create a class action law suit? Why not someone start a list to see how many of us are in this situation. Fact is, GM screwed us. $40,000+ is not pocket change or a small amount for anybody to let go. I am sure everyone has worked hard for their money to buy these SUVs, expecting them to be safe and reliable. These Acadias are neither and moreover have no resell value. We got screwed. I have over fifty mailer ads from lemon law lawyers about this car. Has anyone contacted the lawyers and found any relief? I am in for a Class Action. Can someone make a list?
Published: January 28, 2015
Archer of San Mateo, CA
Source: consumeraffairs.com

Well I bought my car in November 2015. It was my dream car. Acadia Denali 2
Well I bought my car in November 2015. It was my dream car. Acadia Denali 2011. Fully loaded. Got a great price on it. Had 1600 thousand miles, leather seats, Bose stereo system. Love it so much. It has now 3300 thousand miles on it and I am having so many problems. I got in a accident on April 4, 2016. Was not my fault. They fixed it 20 days later.Four days later pink fluid was pouring out of the bottom of my car. Took it back to the collision place. They said it was power steering fluid. They looked at it and could not find anything wrong. May 16th 2016 took it back again and they checked hoses and everything that could be leaking. They said, Take it to the dealership. Well I was looking up things before I took it to the Dealership. They were having problems with the Steering units on Acadias from 2007 to 2011. They have to fix it for free. Of course why would they tell anyone that. Also my coolant is empty. I really do not understand what is going on with my car. Took it today to the Dealership. They cannot find anything but a oil leak. I have no light saying anything is wrong but I need to know if anyone is having this problem. I was told that my coolant is empty. My engine would freeze up correct.
Published: May 21, 2016
Audra of Tampa, FL
Source: consumeraffairs.com

From a loyal GM household that has bought 13 new GM vehicles in 25 years, I
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.
Published: September 24, 2014
steve of Beverly Hills, MI
Source: consumeraffairs.com

For those of you who are researching Acadias for your future car, I would l
For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.
Published: January 8, 2015
missy of Missouri City, TX
Source: consumeraffairs.com

I bought a 2008 Acadia. The car was pretty. I started having ac problems an
I bought a 2008 Acadia. The car was pretty. I started having ac problems and transmission problems then I started researching and there is a lot of problems with the transmission and ac with the Acadia. I cannot afford to fix everything. I would never buy a Acadia ever again.
Published: July 4, 2016
Cathy of Abilene, TX
Source: consumeraffairs.com

2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone
2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone else out there with the early year Acadia and GM clone cars I now have a completely useless transmission. If you havent had issues with yours you soon will. GM customer care is there to listen and then to respond with there is nothing that they are willing to do. The reason for the wave plates breaking is GMs failure to harden the wave plates used within the transmission. An issue they corrected for the 2009 model. After calling around to numerous shops I have been quoted anything from $4200 to $5700 at the dealer. One shop owner told me its his favorite transmission, because its the one that pays his bills. Like I started I cannot believe this has not been recalled, if anyone knows about a class action lawsuit against GM for this issue or would like to pursue one I would be all ears.
Published: October 23, 2014
hank of Centennial, CO
Source: consumeraffairs.com

I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
Published: January 15, 2015
Chuck of Coldwater, MI
Source: consumeraffairs.com

I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Published: July 26, 2017
Stacy of Cottage Hills, IL
Source: consumeraffairs.com

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish m
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
Published: October 15, 2014
T of Eagle Mountain, UT
Source: consumeraffairs.com

I bought my 2008 Acadia New from the dealership and I have been in Love wit
I bought my 2008 Acadia New from the dealership and I have been in Love with it from the beginning. The biggest issues Ive had are my water pump going out in 2013. The rails on floor to moves rows back & forth are a hassle but weve managed to just fold the seats & thats always worked (I got the 8 passenger). A/C has gone bad a couple of times as well. Other than that no major issues. Im at 180k miles now & it decided it was tired by stalling on me & shaking on the freeway, it read on dash Engine reducing speed. I was told by a technician that the transmission was going out and not worth putting money in it anymore because it was at the end of the road. I took it to a different tech at a different shop and he said there seems to be nothing wrong with the transmission and its the suspension, a/c and a few leaks that were not caught which led it to have no coolant & overheating. I have been debating getting a new car because this car has been so good to me and Ive driven it from Los Angeles to Arizona, Las Vegas, Lake Arrowhead, & Big Bear every single winter. Im also a Realtor so I drive a lot. My transmission and engine have never been replaced. So Im having a hard time parting with it. The second technician that gave me a second opinion also offered me $2500 if I decide to actually part with it. Im still debating and having a hard time but I think the time has come to say goodbye. :(
Published: August 10, 2019
Grizelda of Thousand Oaks, CA
Source: consumeraffairs.com

I called GMC for roadside assistance. They took my information & paymen
I called GMC for roadside assistance. They took my information & payment, made me wait for 3+ hrs for help & then they cancelled my order without notifying me. I called them back to complain & their response: we will be returning your money back within 3 to 5 days & that i should call the police. GMC needs to stand by their products & services. You need to hire well qualified, trained & reliable staff and/or business partners. This was unprofessional & deceiving to the consumer. My complaints will be recorded with the BBB, Consumer Affairs & Federal Trade Commission. The consumer shouldnt have to go thru this nightmare. If you cant do the job then say that you cant do it. Be honest for once. Word of advise to ALL reading this: DO NOT CALL for GMC roadside assistance - no one will come to help you. Call your insurance company and use their roadside assistance - it FREE and they helped me in 30 min. Hope things will change.
Published: October 20, 2018
Moses of Washingtonville, NY
Source: consumeraffairs.com

GM is aware of faulty components in transmissions in Acadia, Traverse, &
GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.
Published: April 2, 2014
Steve of New London, IA
Source: consumeraffairs.com

They sold these with faulty timing chains and my car (07 Acadia) has 67000.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
Published: March 3, 2018
Roseanna of Nunya, KS
Source: consumeraffairs.com

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
Published: December 13, 2014
Marcus of Lacey, WA
Source: consumeraffairs.com

So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
Published: October 24, 2014
Destiny of Victoria, TX
Source: consumeraffairs.com

Bought brand new out of showroom and transmission went 6 months in. Car was
Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.
Published: January 27, 2014
Crista of Bay Shore, NY
Source: consumeraffairs.com

We bought this Acadia 2 years ago, first we werent shown the Carfax. No sig
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
Published: April 28, 2018
Alfred of Temple, PA
Source: consumeraffairs.com

I have a 2009 Acadia. We been having problems. First the transmission had t
I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.
Published: July 20, 2015
Javier of Lansdale , PA
Source: consumeraffairs.com

2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmis
2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.
Published: November 8, 2014
Victoria of Cary, IL
Source: consumeraffairs.com

I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of p
I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of problems.. Some lights stopped working. AC we turn it off and it keeps working. Yesterday my dad was gonna go to work and that piece of junk didnt wanna start with key stock on the ignition. The day we bought it staff was very helpful but GMC is the worst brand out there. Do a favor to yourself and buy any other brand but GMC. GMC is junk. I rather have any Korean car than this useless car company.
Published: October 31, 2015
Arnol of Las Vegas, NV
Source: consumeraffairs.com

We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015..
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
Published: February 26, 2015
Julie of Sahuarita, AZ
Source: consumeraffairs.com

Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
Published: December 27, 2012
Realmrose of Victorville, CA
Source: consumeraffairs.com

I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming f
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
Published: August 9, 2016
Ana of Oxnard, CA
Source: consumeraffairs.com

I purchased my GMC Acadia new in February 2008 and have taken excellent car
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
Published: April 13, 2016
Marisa of Laguna Niguel, CA
Source: consumeraffairs.com

Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower fa
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
Published: April 19, 2017
Eric of Wayne, NJ
Source: consumeraffairs.com

Please be advised that this letter of complaint pertains to my 2011 GMC Aca
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Published: May 20, 2014
Janet of Plainfield, NJ
Source: consumeraffairs.com

We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only iss
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
Published: March 21, 2015
Logan of Greenwood, IN
Source: consumeraffairs.com

Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times s
Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times starting at under 5000 miles for loud idling, banging sounds, sludged engine, steering loss, drastically dropped fuel economy, etc. Given one excuse after another claiming oil not changed enough despite receipts proven I had. GMC claimed I had never brought it in for oil changes there. They also claimed they had no record of several of the times I brought it in to them while on warranty. I produced receipts from the dealers service department that showed I had. Every time I brought it in they claimed they could not hear probs, couldnt recreate the steering etc. Right after the warranty expire the same service manager who had said probably 5 times he couldnt hear the prob or recreate the steering issue says as he drove it back Do you know your steering is out and sounds like your engines going to need to be replaced? Fast forward years later and they finally did a recall on the steering so that is fixed. The transmission is now on a 120,000 mile extended warranty. They it out to avoid another recall - Timing Chain recall that if you try to have down they claim it has been done even though no record. I take it to another dealer and he says flat out GMC refuses to replace the failed engines that are failing in all these models. Funny I guess we all didnt do our oil right huh? Im ready for a class action suit. Contact me to join. The steering, timing chain and transmission recalls and extended warranties are all because of class action suits. Lets do this people. They cant keep selling expensive pieces of junk to good honest hard working American families.
Published: August 5, 2015
Jacqueline of Magna, UT
Source: consumeraffairs.com

My car is currently at Gateway Buick GMC in St. Louis Missouri where I have
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
Published: July 23, 2015
Ronda of Kirkwood, MO
Source: consumeraffairs.com

Apparently the wave plate in the transmission of these cars, as well as som
Apparently the wave plate in the transmission of these cars, as well as some other GMC autos, is defective. My transmission started flaring when it was trying to shift from 1st to 2nd, and again from second to third. It also whined noticeably when I was stopped. I had to replace it with a re-manufactured transmission. I had 110,000 miles on it so it was out of warranty. GM reduced the price by 20% but it still cost me about $3600. Many people are experiencing this problem and many are under 100,000 miles. I feel that GMC should have a fix for this issue. A recall would be the right thing to do. So do it.
Published: June 13, 2014
James of Ft Walton Beach, FL
Source: consumeraffairs.com

My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pre
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
Published: March 19, 2015
Jesse of Clarence Center, NY
Source: consumeraffairs.com

While parking at a store, My wife had her foot on the brake approaching the
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
Published: January 6, 2018
Danny of Paradise, CA
Source: consumeraffairs.com

I bought a used 201 Acadia last February 2016. I had it a month and I start
I bought a used 201 Acadia last February 2016. I had it a month and I started noticing the Service StabiliTrak light coming on. Not only did it come on it reduced my engine power. I took it back from where I bought it and the service department claimed it was some sensor. All was good. About three months after that I had to replace the engine mounts. Now it is almost a year later and the StabiliTrak system is out of control. This time I take it to auto shop and the service tech said it was the battery (which was dying anyway). So I replaced the battery and I had to get the heat fixed too because of some actuator thingy. So I am happy to get my car back the next day. I had to drive an hour from home to work on that Monday and as soon as I made it to parking garage it started again with Service StabiliTrak. SO when I get off 9 hours later I am thinking I can just disengage the system but I could not figure it out. I drove home with hazard lights and prayed it would make it to certified GMC dealership for service. Two days later they say it was the throttle body so I hope when I pick up my vehicle today the issue is resolved.
Published: December 21, 2016
Desi of Detroit, MI
Source: consumeraffairs.com

I purchased a 2008 Acadia brand new. First transmission was replaced at app
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
Published: July 4, 2018
Larry of Las Vegas, NV
Source: consumeraffairs.com

2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST d
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
Published: November 24, 2014
Dale of Altamonte Springs, FL
Source: consumeraffairs.com

We too had to put in a new transmission as well as problem with steering wh
We too had to put in a new transmission as well as problem with steering wheel and stability track. We have put in close to $7,000 into this car that we paid $42,000 custom ordered. I thought at first it was because ours was being built when GMC went on strike but after reading comments thats not the case. Now we just find out that the piston is shot and we now have to put in a new engine with not even having 200,000 miles on it! This is crazy. GMC should be reimbursing us for this cost. The sad thing is I love the style and comfort of it just not all the extra money we have had to put into it due to GMC poor engineering. Please if anyone knows of a class action suit against them for this let me know. This is not right! They know they have a problem with it and wont make things right.
Published: January 20, 2015
Tricia of Munising, MI
Source: consumeraffairs.com

I bought a brand new 2014 Acadia in December. It is now August and I have h
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
Published: September 4, 2014
Kris of Charlton, MA
Source: consumeraffairs.com

Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time a
Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time as of tomorrow within four weeks. Each time, it has been to a different dealer/shop for repair. The first two noted two very different issues, but it boils down to the fact that the vehicle has serious electrical issues. There are numerous complaints/threads about the 2011 Acadia regarding this issue, amongst others. We have contacted GM corporate/customer service (which takes us to Austin, TX) and have been given the runaround ever since. The vehicle actually lost power when I was on the road driving recently. I had no power to go forward, and could only reverse.We have serious concerns now about the safety of this vehicle, and the Texas customer service department, District Specialists, Jamal and Shareef (not sure how to spell Shareef, but I will spell it like it sounds), and Shareefs supervisor, Josh (**), have done nothing but brush us off, leave us waiting on the phone for an hour (literally). They tell us they will call us back at a certain time and then do not follow through, and give us attitude. The car is still not running correctly. Today Josh - who refuses to give his last name, refuses to give us the name of his boss and tells us we cant go above him, tells us to take it to the dealer (again) and if we are still not happy, they will look into swapping it out. Josh refuses to tell us what that process includes, or how long it may take. Keep in mind we have already been told this by Shareef, so they seem to like to keep pushing you off in efforts to not deal with you. Not one of them has seemed overly concerned about our safety. This is supposed to be our family car (three kids, two dogs), as well as our mountain car. We live in CO and are in the mountains about 2-3 times a month. What if the Acadia had shut down on us, or slipped out of gear like it did the first time and when we were unable to move, on a steep grade? Or on the mountain highways in general? The chances of us being hit and potentially killed are very, very high. There are very few places to pull over and people tend to drive fast.We are highly disappointed with the individuals we have dealt with in Texas, as well as ** who works for a Chevy dealer (who was supposed to have fixed our car this last time) on 120th Ave. in Broomfield, CO. He seemed to think that the car shutting down on me on a highly traveled road was somewhat normal and a safety feature. He said that all cars have problems, and we should just expect them. Needless to say, the runaround and lack of general interest in our situation makes me seriously question the product I bought from GM, and GM all around. I should have bought the Nissan Armada. We are sorry to have given GM our business at this point.As a side note, each dealership who was supposed to have fixed our car (GMC in Glenwood Springs and Chevy on 120th) returned our car back very dirty. Grease marks were on the drivers, passenger door and wheel (Chevy), and tons of dust and debris were coating the interior of our car, which indicates they left the windows wide open (Glenwood Springs). ** at Chevy offered us a coupon at a local car wash, but did not seem to care or think it was bad customer service to give us back the Acadia more dirty than it initially was. These were terribly customer service experiences all around.
Published: December 13, 2012
Michael & Amanda of Westminster, CO
Source: consumeraffairs.com

I am on the brink of tears....again. My lemon Acadia is at the dealership w
I am on the brink of tears....again. My lemon Acadia is at the dealership with a nice list of new issues. GM literally made an awful product - unsafe and unreliable, and makes the customers pay for their mistakes. For years it rained INSIDE my car. I finally got them to replace my moldy floorboards and fix the leak (after putting social media pressure on them - they wanted me to pay at first). Im constantly having issues with my steering and engine. There is never NOT something wrong with my car and I am fed up. Its not right. I would LOVE to get together with other Acadia owners and see if we can file some sort of lawsuit. Email me if interested!
Published: October 15, 2014
Allison of Houston, TX
Source: consumeraffairs.com

Sat in the car using accessories on my lunch hour. Clock did not keep time.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
Published: May 17, 2019
Linda of Gananoque, ON
Source: consumeraffairs.com

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Zieba
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
Published: August 29, 2018
Angie of Ottawa, OH
Source: consumeraffairs.com

I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes
I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes terribly. Ive brought it to the dealer several times. At first they said the tires had flat spots and would correct itself. Then they did a special wheel alignment on it. 40,000 miles later and having brought it to other shops (shops specializing in tires) I am still having the issue. In March 2015 (6 months after purchase) I had to have the brakes, rotors, brake pads, calipers, --everything replaced at a GM dealership in Florida as the rear brakes etc were completely rusted out. They had to use a sledgehammer to get things off. In September 2015, I had to have the same rear brake parts replaced as they had rusted out again!I used to drive 100,000 miles a year and never had this happen. Now I drive 20,000 and the brakes are rusting out. Ive lived in the same area for 60 years, so its not that Ive moved. I love the Acadia - but with the shaking steering wheel and the brakes rusting out, I wouldnt recommend buying it. Also the XM radio goofs up (not a big deal but it does happen) and they installed their WIFI in the Acadia and it shows theres a signal, but you cant use the WIFI.
Published: October 12, 2016
Diane of Bruce Crossing, MI
Source: consumeraffairs.com

There should definitely be a transmission recall on this SUV. I have heard
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
Published: November 4, 2014
Alberto of Denver, CO
Source: consumeraffairs.com

For months we were seeing the RPMs running higher than they should. 5000 wh
For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?
Published: March 5, 2015
Rick of Val Caron, ON
Source: consumeraffairs.com

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