Cruise aims to grow robotaxi fleet by “thousands of vehicles” in 2023

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Cruise aims to grow robotaxi fleet by “thousands of vehicles” in 2023
Posted On: December 2, 2022
Cruise, a self-driving technology company majority owned by General Motors, plans to rapidly scale up its robotaxi service in 2023, Gil West, Cruise's chief operating officer, told Reuters in an interview published on Wednesday. Cruise's service is already available in San Francisco in limited form, and the company has previously announced an expansion to Austin and Phoenix to be completed this year. West said Cruise plans to expand the service to more U.S. cities in 2023 and add “thousands of vehicles” to the fleet. Separately, Cruise CEO Kyle Vogt said the company aims to earn $1 billion in revenue by 2025, though that's still about half what GM annually invests in the company. Cruise's fleet is currently made up of Chevrolet Bolt EVs fitted with Cruise's own self-driving system, though Cruise plans to eventually add a dedicated vehicle known as the Origin. West told Reuters the Origin will help boost Cruise's bottom line due to lower costs. Cruise is currently testing Origin prototypes in San Francisco, albeit with human drivers. The vehicle is based on GM's Ultium EV platform and will also be built by GM. Self-driving technology companies are under more scrutiny from investors following the demise of Ford and Volkswagen Group-backed Argo AI in October. Rivals have made some major announcements as a result. Alphabet's Waymo announced in October plans to expand to Los Angeles, and in November the company revealed a dedicated vehicle for its robotaxi service. VW Group in October said its own robotaxi service remains on track for launch in 2025, despite the demise of Argo AI, which was developing the service. Meanwhile, Baidu this week said it aims to have the world's largest robotaxi service before 2023 is out.

Reposted From Source: motorauthority.com



[BACK]
Cruise aims to grow robotaxi fleet by “thousands of vehicles” in 2023
Posted On: December 2, 2022
Cruise, a self-driving technology company majority owned by General Motors, plans to rapidly scale up its robotaxi service in 2023, Gil West, Cruise's chief operating officer, told Reuters in an interview published on Wednesday. Cruise's service is already available in San Francisco in limited form, and the company has previously announced an expansion to Austin and Phoenix to be completed this year. West said Cruise plans to expand the service to more U.S. cities in 2023 and add “thousands of vehicles” to the fleet. Separately, Cruise CEO Kyle Vogt said the company aims to earn $1 billion in revenue by 2025, though that's still about half what GM annually invests in the company. Cruise's fleet is currently made up of Chevrolet Bolt EVs fitted with Cruise's own self-driving system, though Cruise plans to eventually add a dedicated vehicle known as the Origin. West told Reuters the Origin will help boost Cruise's bottom line due to lower costs. Cruise is currently testing Origin prototypes in San Francisco, albeit with human drivers. The vehicle is based on GM's Ultium EV platform and will also be built by GM. Self-driving technology companies are under more scrutiny from investors following the demise of Ford and Volkswagen Group-backed Argo AI in October. Rivals have made some major announcements as a result. Alphabet's Waymo announced in October plans to expand to Los Angeles, and in November the company revealed a dedicated vehicle for its robotaxi service. VW Group in October said its own robotaxi service remains on track for launch in 2025, despite the demise of Argo AI, which was developing the service. Meanwhile, Baidu this week said it aims to have the world's largest robotaxi service before 2023 is out.

Reposted From Source: motorauthority.com



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Product Reviews:

Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
Published: March 21, 2015
Lorna of Toronto, ON
Source: consumeraffairs.com

Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
Published: May 13, 2015
sandra of Lithia Springs, GA
Source: consumeraffairs.com

I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Published: July 26, 2017
Stacy of Cottage Hills, IL
Source: consumeraffairs.com

Air conditioning gone out 3 times. Other problems. No More American made ca
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
Published: July 25, 2015
Edwin of Greenville, NC
Source: consumeraffairs.com

I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I disc
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
Published: May 26, 2018
Richard of Bloomington, IN
Source: consumeraffairs.com

After I tow my new acadia awd denali, even for a short distance, the vehicl
After I tow my new acadia awd denali, even for a short distance, the vehicle will back up but wont go forward until I turn it off several time and let it run for a long time, until the fluid lubricates the awd system. Have taken to dealer with no satisfaction. Is anyone else having this same problem?
Published: August 18, 2016
dale of St.George, UT
Source: consumeraffairs.com

I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no pro
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
Published: March 7, 2017
Roberta of Cincinnati, OH
Source: consumeraffairs.com

2007 GMC Acadia - Just left home, driving along at 25 mph and my transmissi
2007 GMC Acadia - Just left home, driving along at 25 mph and my transmission stopped working. The car just stalled. Point blank. This really is awful as I have read that GMC hasnt issued a transmission/powertrain recall? Is this true? Acadias are not cheap and less than 65,000 miles, this happens? Oh and the kicker, GMC chat personnel tells me that I MAYBE can be qualified for assistance to pay for repairs! I am so angry I will never ever buy another GMC product again and will tell everyone my experience!
Published: May 20, 2014
Josefina of Patillas, PA
Source: consumeraffairs.com

We bought this Acadia 2 years ago, first we werent shown the Carfax. No sig
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
Published: April 28, 2018
Alfred of Temple, PA
Source: consumeraffairs.com

2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolu
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
Published: June 17, 2014
Amie of Andover, NJ
Source: consumeraffairs.com

I am on the brink of tears....again. My lemon Acadia is at the dealership w
I am on the brink of tears....again. My lemon Acadia is at the dealership with a nice list of new issues. GM literally made an awful product - unsafe and unreliable, and makes the customers pay for their mistakes. For years it rained INSIDE my car. I finally got them to replace my moldy floorboards and fix the leak (after putting social media pressure on them - they wanted me to pay at first). Im constantly having issues with my steering and engine. There is never NOT something wrong with my car and I am fed up. Its not right. I would LOVE to get together with other Acadia owners and see if we can file some sort of lawsuit. Email me if interested!
Published: October 15, 2014
Allison of Houston, TX
Source: consumeraffairs.com

GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007
GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.
Published: July 26, 2012
Janet of Gaithersburg , MD
Source: consumeraffairs.com

Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timin
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
Published: April 28, 2015
Gary of Bowling Green, KY
Source: consumeraffairs.com

After working hard for many years and striving to purchase what I thought w
After working hard for many years and striving to purchase what I thought was a top of the line vehicle - I purchased in July 2013 a used GMC 2010 Acadia SLT AWD fully loaded coming off a 3 year lease. I cannot afford a brand new one with a sticker of $45,000. The vehicle had extremely low mileage 33,000 miles. I wanted a larger, heavier vehicle with AWD to plow through the Michigan snow. I need a vehicle with low miles as I drive annually 22,000 per year. After one year of ownership, the vehicle had the typical Rack noise which is described in many forums was supposedly fixed by the dealer. This fix lasted one year and the rack once again is starting to thump at low speed turns. To fix this rack even though it was replaced a year earlier is $1000. In the 2.5 years that I have owned it I am now at 87,000 miles. I regularly changed the oil faithfully every 5-6,000 miles. I used synthetic oil as was told to me to do at the dealer. I did this because I was relying heavily on the car to last me to 160,000 miles or higher. That was not to be.4 days ago my husband took the car and the vehicle completely died on his way home. No lights, no warning, no nothing. We thought it was the battery and replaced the battery. You turn the key on vehicle to turn it over and nothing. My husband is not a professional mechanic but knows a lot about vehicles. He got under the vehicle to see what was going on and decided to try to turn the crankshaft -- it was completely seized. Yesterday the vehicle that I thought was finally one that was going to last now is going to cost at a minimum of $3000 to $6000 to repair. I am so upset and so frustrated with the way the Chevy/GMC vehicles have major issues with miles greater than 70,000. I dont know yet how we are going to pay to fix this vehicle. We are right now waiting on the official diagnosis from the dealer.Yesterday they called and stated it is for sure an internal issue and needed our permission to tear it apart. Once and if we fix it (not going to be able to afford the fix probably), I will never be able to trust the vehicle again. 2 weekends ago we had a basketball tournament and had 2 other children in the car with us over 100 miles away from home. Thank God this vehicle did not break down in rural Michigan that far from home. We are unsure if the root cause was the timing chain that seems to happen to these SUVs. I wish I would have spent hours investigating and reading reviews on this vehicle as I would not of purchased it if I had known this. I am very scared if we do decide to keep it that the transmission will go next.I had a Chevy Venture van which the transmission blew up at 80,000 miles and the whole car pretty much fell apart. Power sliding door stopped working, automatic windows stopped working along with the rear back wiper. I thought I would give another chance to GMC/Chevy to prove me wrong with a top of the line vehicle but I was wrong.My advice on these message boards is this - do not keep these vehicles more than 70,000 miles. They do not last. I have decided after the 2nd lemon from GM/Chevy I am going to try either a Ford Edge or Chrysler Jeep. I plan to purchase something with a better warranty than what GM and Chevy offer. GM and Chevy have lost my business once and for all.Updated on 02/23/2016: Today is February 23 and it is Day 25 since my 2010 Acadia blew up. After 9 days of diagnostics the final diagnosis was a spun rod bearing went in the lower end of the engine and it experienced catastrophic engine failure. A new engine will need to be installed if one can be located. After countless hours speaking with GMC and due to the fact that I am just shy of the 5 year mark --- GMC agreed to pay 60% and we pay 40% for a new engine. Total out of pocket expense will be around $3000.00. The dealership was kind enough to give me a rental car while this mess is figured out. Total fix for an engine swap is about $7500.00 for a vehicle that is at 87,000 miles. I am detailing the saga here of dealing with GMC and how many hours my husband has been on the phone trying to get this resolved.An engine was located and arrived at the dealer on Feb 16th. On Feb 17th we were told the engine that GMC agreed to split cost with us arrived missing parts. The dealer stated this was unacceptable and sent the engine back and requested a new one. After 22 days at the dealership we are still waiting on an engine. I believe engine availability is so limited right now because GMC is having to replace so many of these 3.6L V-6 engines. So the saga goes on. So the saga goes on. For something to happen in January – I am really hoping to have my car fixed in March some time! An engine was located and shipped to the dealer.
Published: February 2, 2016
Tustle of Linwood, MI
Source: consumeraffairs.com

We purchased our vehicle new and have been pleased with it except the trans
We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.
Published: September 1, 2014
Carole of Piqua, OH
Source: consumeraffairs.com

I have 2009 GMC Acadia. My power steering started having issues to the poin
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
Published: July 3, 2014
Christa of Springfield , MA
Source: consumeraffairs.com

I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engi
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
Published: September 29, 2014
Alisa of Naperville , IL
Source: consumeraffairs.com

I own a 2007 acadia. When we bought it we had nothing but problems. The maj
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
Published: June 29, 2015
Ward of Perrysville, OH
Source: consumeraffairs.com

I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes
I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes terribly. Ive brought it to the dealer several times. At first they said the tires had flat spots and would correct itself. Then they did a special wheel alignment on it. 40,000 miles later and having brought it to other shops (shops specializing in tires) I am still having the issue. In March 2015 (6 months after purchase) I had to have the brakes, rotors, brake pads, calipers, --everything replaced at a GM dealership in Florida as the rear brakes etc were completely rusted out. They had to use a sledgehammer to get things off. In September 2015, I had to have the same rear brake parts replaced as they had rusted out again!I used to drive 100,000 miles a year and never had this happen. Now I drive 20,000 and the brakes are rusting out. Ive lived in the same area for 60 years, so its not that Ive moved. I love the Acadia - but with the shaking steering wheel and the brakes rusting out, I wouldnt recommend buying it. Also the XM radio goofs up (not a big deal but it does happen) and they installed their WIFI in the Acadia and it shows theres a signal, but you cant use the WIFI.
Published: October 12, 2016
Diane of Bruce Crossing, MI
Source: consumeraffairs.com

GMC Acadia 2008 - I had a problem with my steering making a squeaking sound
GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.
Published: May 4, 2015
Mary of Fountain Valley, CA
Source: consumeraffairs.com

I see the complaints are about everything but the 2010 model. At 70,000 mil
I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.
Published: June 21, 2015
Jim of Sevierville, TN
Source: consumeraffairs.com

I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftg
I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!
Published: March 1, 2017
Nicole of Santa Fe, NM
Source: consumeraffairs.com

I bought a 2008 Acadia a few years ago. I will never buy another GMC. When
I bought a 2008 Acadia a few years ago. I will never buy another GMC. When we first brought it home it had to go back so the whole rear end clutch system could be replaced. Then they said the tires had to be the same tread so the stabilitrak light would stay off and it still comes on all the time, and says service brake system until I add brake fluid then light goes off for a while. It makes a loud grinding noise on left turns and the dealership dont know why. Seems to me they dont have anyone that can figure out these Acadias and then I had no power steering and the power steering pump had to be replaced and when I picked it up from shop the shocks and struts broke. They told me the seals gave way after being on lift for six and half hours so I got stuck paying 600 for that. Now it keeps telling me transmission over heating let idle. And when I get gas it dont wanna start. I just give up and will be trying to trade in very soon.
Published: August 4, 2015
Jen of Plainfield, CT
Source: consumeraffairs.com

I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems started at 70,000 miles. The first problem was even though my car is kept in the garage at home and work, it was left outside one night when it rained. My car to say the least was flooded. There was water pouring out of the vents of every single orifice possible and the floor boards were soaked. It was the fault of a part in the sunroof. When I called the dealer, they said, Oh yeah, there was a recall but not on your Acadia because your car was made in Texas and not Michigan or vise versa. Called GM. After yelling and screaming, they covered. It happened again 8 months later then again 10 months from that. I had to pay for the one after 10 months because the year warranty on the sunroof parts were up. Then came the transmission. After 77,000 miles, the transmission went out and I was on the side of the road... The dealer immediately calls a wrecker and gets me a car... I was thinking ok, this is where the dealer just flushed out the transmission and they messed something up... Here I am at 65,000 miles later and it needed transmission work again!! I called GM three times and they were able to pitch in $400 to help. Whats crazy is the dealer first told me $4800 before I spoke to GM, then changed it to $1400 after GM agreed to help pay $400. Now the sound system has completely gone whack. My car is making a static sound when the radio is off and when the car is off, my car makes a loud ear piercing popping sound from the speakers with the radio and car is turned off. My car loses sound completely - no radio, no blinker noise, no dinging sounds whatsoever including OnStar like 10 times a day... It just cuts off and on all the time at random. Ive been like some of you, a LOYAL GM owner for years and years. Ive never been so put off with a car before in my life and let me tell you, I owned some crappy GMs before, but this tops the list. For the gentleman that said you folks are the exception for GM problems with Acadia obviously works for GM and hasnt bothered to read the 100s and 100s of GMC Acadia forums out there on tons of other websites. GM does have a problem with the Acadia model and they are refusing to face facts. The one that I think is priceless is how they say there is a recall (safety seat belt light latest one and my car has this problem too) and yet your 2008 or 2007 GMC Acadia is not part of the recall... That one is priceless. GM is notorious for saying they have recalls but oh no, not on your car. Remember its on the car that was made at the other plant... LOL. I would seriously hope the lady in charge now with GM would read these forums but we all know that is not happening. Hear no, speak no....blah, blah, blah. Im done with GM... and I really hate that.
Published: July 17, 2014
S. H. of Mt. Juliet, TN
Source: consumeraffairs.com

2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklaho
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Published: July 8, 2015
Scott of Broken Arrow , OK
Source: consumeraffairs.com

Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower fa
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
Published: April 19, 2017
Eric of Wayne, NJ
Source: consumeraffairs.com

We purchased a used 2008 GMC Acadia from Carl Black in Roswell, GA. At 60,0
We purchased a used 2008 GMC Acadia from Carl Black in Roswell, GA. At 60,000 miles, transmission had to be rebuilt. At 97,000 miles Solenoid valve and transmission control module assembly replaced. Carl Black tried to rip me off. Originally quoted $1800 to repair. After I told them I was taking car to my trusted mechanic, repair went to $400. I was still ripped off as I signed pages of warranty receipts when I picked up car. Now less than a year later, Stabilitrak light is on. Car only has 108,000 miles. This is the third major repair in three years. I am through with GMC and Carl Black forever. Almost forgot, sunroof leaks.
Published: June 27, 2014
Matthew of Roswell, GA
Source: consumeraffairs.com

I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty
I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty. Within the first month the transmission had to be repaired (SUV wouldnt go over 20 mph,wouldnt switch gears). The extended warranty covered the $3600 expense. Vehicle was in the shop for over a month. A few months later the steering was messed up and hissing loudly. The whole dash had to be taken out and I received new steering column amongst other things. Over $1500 repair covered by warranty. A few months later vehicle overheats, engine power is reduced. Cant drive vehicle. Not covered under warranty. Several hundred $$$ bill. Tire sensor light bad. Too much $ to fix. Still drivable. Few months later engine starts back-firing, driving very poorly. Every possible dash light is illuminated. Stabilitrak, traction control, engine, service all-wheel-drive (no oil light)- engine power reduced. Vehicle wont drive.Took it to GMC (who now knows me by first name but still screws me over every chance they get) and they said oil needed changed, after they did $200 in diagnostics. $300 later, I was out the door with no lights illuminated on the dash and a smooth running GMC. Got a lecture about the oil and how important it is to keep it changed and full.One month later ding ding ding- service traction control, engine power reduced. Car wont go! Checked the oil- it was still full. I still had plenty of miles left to go before my next oil change. Restarted the car- no lights. Drove fine except engine light on and remote start will not work when this light is on. A couple weeks later it happened again and now happens multiple times in one short trip. The vehicle cannot be safely driven in fear of this happening on a busy highway or while driving across the bridge with no emergency lane. Ive heard (and believe) its the sensor.However, Im so beyond sick and tired of this crap. The vehicle is nowhere near paid off and it wont run half the time. It hasnt ran well since I bought it. Problem after problem after problem. When I look online there are tons and tons of the same complaints. These Acadias are LEMONS. I have never in my life had so many issues with a vehicle, especially that even the dealers couldnt figure out what the problem was. Not sure how or why there isnt a class-action lawsuit. These vehicles are unsafe to drive. Has anyone contacted GMC corporate? SO INCREDIBLY DISAPPOINTED!
Published: February 21, 2015
Stacey of Independence, KY
Source: consumeraffairs.com

Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
Published: July 22, 2015
Ronda of Hockley, TX
Source: consumeraffairs.com

Ive been having several issues with this vehicle. 2nd injector gone bad in
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
Published: December 7, 2016
Clyde of Fort Worth, TX
Source: consumeraffairs.com

Ignition issues. Took car in twice. Only had the car few days after buying
Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.
Published: April 16, 2016
Miguel of Moorestown, NJ
Source: consumeraffairs.com

I am a GMC 2008 Acadia owner. I have seen many forums related to the above
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
Published: August 8, 2012
Jackie of Le Grand, CA
Source: consumeraffairs.com

I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I met
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
Published: January 14, 2015
KEN of Herndon, VA
Source: consumeraffairs.com

I purchased my GMC Acadia new in February 2008 and have taken excellent car
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
Published: April 13, 2016
Marisa of Laguna Niguel, CA
Source: consumeraffairs.com

Driving comfort cannot be beat. The GMC Acadia Denali has great back suppor
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
Published: April 29, 2018
Linda of Mattituck, New York
Source: consumeraffairs.com

We purchased 2008 GM Arcadia and have had nothing but problems... from wate
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
Published: May 12, 2015
marla of Houston, TX
Source: consumeraffairs.com

I bought this 2008 Acadia with 88,000 miles and got extended warranty. We h
I bought this 2008 Acadia with 88,000 miles and got extended warranty. We have put 10,000 miles on it since December. Have had nothing but problems with power steering, windows leak, window regulator gone in passenger door. Abs light and traction light on and now bucks and skips between 30 and 50 miles an hour... GMC, thanks. You suck, Government Motors... Trying to trade in for Ford Explorer.. GMC, you need to stand behind your ** ups!!!!
Published: August 8, 2014
fary of Sandown, NH
Source: consumeraffairs.com

They sold these with faulty timing chains and my car (07 Acadia) has 67000.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
Published: March 3, 2018
Roseanna of Nunya, KS
Source: consumeraffairs.com

I have thought many times of trading this vehicle in because of all of the
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
Published: June 17, 2014
Monique of Elon, NC
Source: consumeraffairs.com

I was driving my car maximum 10km/H because I was getting out of the parkin
I was driving my car maximum 10km/H because I was getting out of the parking of a gym. Sunny day, good visibility, 10 oclock in the morning, I was alone in my GMC Acadia. Suddenly all my airbags deployed without any accident. There is not even any scratch on my car.
Published: May 14, 2019
Liliane of Beirut, Other
Source: consumeraffairs.com

I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It d
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Published: June 21, 2018
Ashley of Humble, TX
Source: consumeraffairs.com

We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I int
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
Published: May 30, 2014
Mary of Wallkill , NY
Source: consumeraffairs.com

Well another big repair needed for my 2010 GMC Acadia. First I had problems
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
Published: June 26, 2015
Olga of Chesterton, IN
Source: consumeraffairs.com

Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Hig
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.
Published: March 24, 2014
Mike of Munster, IN
Source: consumeraffairs.com

So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
Published: October 24, 2014
Destiny of Victoria, TX
Source: consumeraffairs.com

I purchased a 2012 Acadia with 55K miles a few years ago and honestly it wa
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
Published: September 17, 2018
John of Berlin, NJ
Source: consumeraffairs.com

My car referenced below is currently dead since 12/15/2011. Diagnosis showe
My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,
Published: March 22, 2012
Amal of Parkville, MO
Source: consumeraffairs.com

Vehicle has good mileage, good Get up and Go, great extras to make a pleasa
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
Published: November 30, 2019
Ruthanne of Allentown, NJ
Source: consumeraffairs.com

2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmis
2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.
Published: November 8, 2014
Victoria of Cary, IL
Source: consumeraffairs.com

Bought my 2008 new, 42,000, love the vehicle at the start but it has turned
Bought my 2008 new, 42,000, love the vehicle at the start but it has turned into a money pit. First of all vehicle started to float all over the road. GMC dealership changed rack, rear shocks and numerous alignments. Tire treads wore out from the outside in. They couldnt figure it out. Local mechanic took rear struts out and bushing fell out. Two sets of tires later!!! Then last year timing changes went stretched. Needed to be replaced $4,000.00, now the passenger air bag. Time for it to go.
Published: February 8, 2015
Matt of Pembroke, Other
Source: consumeraffairs.com

Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came
Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came on at 35,000 miles. Dealer says needs timing chains and guides replaced. Going to cost 2,900 dollars. Will cost me 55 percent and GM will pay 45 percent. This should never happen at this mileage. GM knows they have a problem with this motor seeing they have a revised chain and guides. Don’t understand why there is not a recall or class action lawsuit for this problem seeing when you Google this problem you see it is very prevalent. Will not be buying any more gm vehicles anymore. And you should think twice before you buy one.
Published: November 24, 2016
STEVE of Highland Hts., OH
Source: consumeraffairs.com

I bought my 2009 Acadia new - I bought the extended warranty... Too bad I d
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
Published: March 6, 2015
Kristy of Melbourne, FL
Source: consumeraffairs.com

I have a 2012 Acadia. Once again, another recall! Absolutely no reimburseme
I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.
Published: July 12, 2015
Ryan of New Lenox, IL
Source: consumeraffairs.com

We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015..
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
Published: February 26, 2015
Julie of Sahuarita, AZ
Source: consumeraffairs.com

I called GMC for roadside assistance. They took my information & paymen
I called GMC for roadside assistance. They took my information & payment, made me wait for 3+ hrs for help & then they cancelled my order without notifying me. I called them back to complain & their response: we will be returning your money back within 3 to 5 days & that i should call the police. GMC needs to stand by their products & services. You need to hire well qualified, trained & reliable staff and/or business partners. This was unprofessional & deceiving to the consumer. My complaints will be recorded with the BBB, Consumer Affairs & Federal Trade Commission. The consumer shouldnt have to go thru this nightmare. If you cant do the job then say that you cant do it. Be honest for once. Word of advise to ALL reading this: DO NOT CALL for GMC roadside assistance - no one will come to help you. Call your insurance company and use their roadside assistance - it FREE and they helped me in 30 min. Hope things will change.
Published: October 20, 2018
Moses of Washingtonville, NY
Source: consumeraffairs.com

The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car
The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car, has the torque of my Corvette and a Kalahari leather interior that is beautiful. There is lots of room and it turns heads.
Published: May 9, 2018
Thomas of Toledo, OH
Source: consumeraffairs.com

I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
Published: October 9, 2015
Denise of Fishkill , NY
Source: consumeraffairs.com

3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop t
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
Published: January 18, 2016
mike of Santa Rosa Valley, CA
Source: consumeraffairs.com

2007 GMC Acadia radio and sound issues - About a year and a half ago, we st
2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.
Published: November 14, 2014
Grant of Wichita, KS
Source: consumeraffairs.com

13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles
13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles was service side impact sensor. Im very happy with my truck and like the drive, ride and handling. I heard about issues on the earlier models but I could not be happier with mine. My previous truck was a 07 Yukon Denali. That was a great truck. I traded on a new Acadia since it was 50k instead of mid-60s. Both are good trucks. Love the power of the V8. Like the mpg on the V6.
Published: June 16, 2015
Bryan of Farmington, MN
Source: consumeraffairs.com

I lose the power steering from time to time. It is bad when I am making a t
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
Published: July 30, 2014
Will of Hot Springs Village, AR
Source: consumeraffairs.com

We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only iss
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
Published: March 21, 2015
Logan of Greenwood, IN
Source: consumeraffairs.com

We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire l
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
Published: January 9, 2018
Dan of Brogue, PA
Source: consumeraffairs.com

We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we
We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.
Published: April 25, 2019
Nicole of Garner, NC
Source: consumeraffairs.com

Engine sputtering - recall - internal engine repair. Power steering noise -
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
Published: April 30, 2015
William of Conyers, GA
Source: consumeraffairs.com

Bought my car brand new off the lot which at time Gm had used defective par
Bought my car brand new off the lot which at time Gm had used defective parts. I bought and paid for an astro start from authorized dealer. It has worked great on summer and winter days. Now because Gm recalled my car to fix ignition and cylinder that it put on my new car when I purchased it and in fixing their defective parts have disconnected my auto start which was fully functional and not defective. I am completely dissatisfied with the fact they expect me to pay to have it reprogrammed/reset out of my pocket! It worked fine and I already paid to have it programmed when I purchased the product... this is unacceptable to me as it was through no fault of my own. They put defective parts on my new car and they knew it!! I want resolution, either give me a credit to cover cost or offer to do it for me. I know I am not the only one who is affected by this situation. I urge people to speak up. This isnt right and do not let Gm get away with it. Gm you stink!! Not a satisfied customer here!!
Published: June 27, 2014
Raye of Edmonton, AB
Source: consumeraffairs.com

Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on
Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on Acadia. First problem occurred at 75000 miles. Transmission began to slip, felt like engine missing, then reverse went out, heard a pop. There is a plate in there that snapped. GMC replaced the Tranny. Happy for that. Second problem 76000 miles, O2 sensors changed, 102$ each. Next the converters failed. Replaced the front and I gutted the rear one. Engine light stayed on but ran fine a little rich. Converters are 450-560$. Next problem the passenger door window not working fixed myself. Next problem the rear hatch collapsed on my wifes back and her back is broken due to this. Next problem, the power steering pump went out, it would work fine then stop all of a sudden. My wife and I were constantly avoiding wrecks due to this. Take the Acadia to dealer for recall. They tell me they need to see if the number on the pump is the recalled one. Im like, Well its bad so... must be... A week later... The service guy tells me, Well your strut is out, your motor mounts are bad, and your rack and pinion need to be replaced. Its leaking oil. They had Acadia for a week and still did not look at the pump. I take it home, replace the rack and pinion and both struts, the motor mounts were not bad at all. I take it back to the dealer and tell him, Ok, here. Check to see if the pump is the recall one. He calls me two days later says to me, Until you replace the rack and pinion we cant check the pump. I blow my fuse, tell him not very nicely the parts I replaced. I take Acadia home then order a pump on eBay 150$. Change it myself in a hour. CURRENT problem, fill up with gas Acadia dies in the middle of my left turn in traffic. Get help tow it home. I checked fuel pressure it was low so I changed the fuel pump myself 150$, and put brand new plugs in it. Before I send to dealer I had friend who is a mechanic put code computer on it, throws 6 codes over and over. I research web, says code related to timing chain stretched. I send to dealer telling them the codes. They call me next day say, Your plugs are black, burnt up. I say, That is brand new plugs. Never ran with them. How can they be burnt up? Then he says, Ill put factory set in and try again. Calls me back says, Well I have real bad news, we ran a oil analysis on the Acadia and you have signs of metal in your oil. Then tells me the rear converter got sucked into the engine (the one I gutted out) and caused the crank shaft and pistons to fail, and I need a engine. Also tells me they got the Acadia running but it would not go over 1500 rpm. So Im like, Well you just told me the engine was running but not over 1500 rpm, how can the crank shaft and pistons be bad if this is the case? Far as the oil and metal all oil will have trace of metal at this mileage its called wear. I am so disgusted with this dealership and GMC in general. I will never buy anything GMC makes again. 37,000$ AND WE DROVE THE CAR FOR ONLY 70,000 MILES.This is Courtesy GMC in Broussard LA. Do not go there people. Every time this service guy talks to me about my car it is all lies. I dont think they even looked into the converter, if they did they would have seen it was gutted completely. My main gripe is how they jump to these conclusions so fast without getting in there and working on things. Its like they see one thing and stop and blame everything on that one issue which has for me been never the main problem with this Acadia.
Published: August 22, 2016
David of Broussard, LA
Source: consumeraffairs.com

Reading reviews of the 2008 GMC Acadia... Water leaking into the car when i
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when it rains. Transmission failure. Sound system failure. Electronics issues. Grinding in steering. Now my alternator ($1000 to replace at dealer)! And the service lights keep coming on - the dealer wants $200 just to tell me why! This car has been a lemon since the day I bought it. The only reason I dont get a new vehicle is because I own this one and I dont want a car payment - but the repairs Ive paid for once the warranty expired are probably as much or more than a car payment would be.
Published: July 24, 2014
Sarah of Middleboro, MA
Source: consumeraffairs.com

Ive just purchased this 2007 Arcadia four months ago. Was excited at first,
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Published: May 9, 2017
Leon of Bennettsville, SC
Source: consumeraffairs.com

I am furious! My husband and I have a 2007 Acadia and within the past three
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
Published: November 5, 2014
J of Lubbock, TX
Source: consumeraffairs.com

I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileag
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
Published: February 4, 2015
Dawn of Lower Sackville, NS
Source: consumeraffairs.com

I have a 2010 Acadia SLT. I love my car however upon my last visit to the d
I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.
Published: April 8, 2016
Sharon of Stuart, FL
Source: consumeraffairs.com

Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
Published: January 18, 2016
Steven of Victorville, CA
Source: consumeraffairs.com

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Zieba
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
Published: August 29, 2018
Angie of Ottawa, OH
Source: consumeraffairs.com

I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driv
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
Published: September 12, 2014
MARIA of Bell Gardens , CA
Source: consumeraffairs.com

Upon receiving a letter from GM regarding the water pump shaft seal in my 2
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
Published: May 6, 2013
Jill of Fort Bragg, NC
Source: consumeraffairs.com

My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pre
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
Published: March 19, 2015
Jesse of Clarence Center, NY
Source: consumeraffairs.com

2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior sme
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
Published: August 4, 2015
Jayne of Chicago, IL
Source: consumeraffairs.com

I bought my 2010 Acadia in 2013 when I found out I was having our third chi
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
Published: November 18, 2015
Stacey of McKineyville, CA
Source: consumeraffairs.com

My 09 Acadia has had so many problems - I wish I never bought it. The timin
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
Published: January 7, 2017
Gavin of Wilton, CT
Source: consumeraffairs.com

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
Published: December 13, 2014
Marcus of Lacey, WA
Source: consumeraffairs.com

Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.
Published: December 6, 2015
Steve of Parrish, FL
Source: consumeraffairs.com

I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming f
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
Published: August 9, 2016
Ana of Oxnard, CA
Source: consumeraffairs.com

My wife and I bought our GMC Acadia new in 2011 and we have put more money
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
Published: February 27, 2015
Ray of Mechanic Falls, ME
Source: consumeraffairs.com

I have a 2009 Acadia. We been having problems. First the transmission had t
I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.
Published: July 20, 2015
Javier of Lansdale , PA
Source: consumeraffairs.com

GM is aware of faulty components in transmissions in Acadia, Traverse, &
GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.
Published: April 2, 2014
Steve of New London, IA
Source: consumeraffairs.com

The Acadia Denali is the same as the Acadia with the molding taken off and
The Acadia Denali is the same as the Acadia with the molding taken off and the cute Denali put on it. What luxury vehicle doesnt have a console with departments in it? What kind of luxury vehicle doesnt have automatic passenger controls? It truly rides like a truck highway and streets. Save your money - at the least dont pay extra for the false luxury. If you must, buy the Buick. Or go elsewhere. Period... Tell everyone you know. I kicked my butt already.
Published: July 29, 2019
Gloria of Toledo, OH
Source: consumeraffairs.com

I purchased a 2008 Acadia brand new. First transmission was replaced at app
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
Published: July 4, 2018
Larry of Las Vegas, NV
Source: consumeraffairs.com

Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
Published: September 15, 2017
C. O. of Ernest, PA
Source: consumeraffairs.com

I purchased a New 2021 GMC Acadia. Within 100 miles I discovered 360 Camera
I purchased a New 2021 GMC Acadia. Within 100 miles I discovered 360 Camera didn’t work. Automatic Braking, Lane change and road departure were all dysfunctional. GMC has had camera issues for several yrs. Continued selling know the safety issues. I would recommend you avoid this vehicle at all costs. Mine has less than 1000 miles and I’m going back to Honda and take the loss.
Published: January 6, 2021
Lawrence of Roebuck, SC
Source: consumeraffairs.com

I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
Published: July 31, 2013
Lazaro of Miami, FL
Source: consumeraffairs.com

I own a 2008 Acadia that note had 85,000 miles on it. My transmission went
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.
Published: November 15, 2014
Jeff of Summerhill, PA
Source: consumeraffairs.com

Please be advised that this letter of complaint pertains to my 2011 GMC Aca
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Published: May 20, 2014
Janet of Plainfield, NJ
Source: consumeraffairs.com

I purchased a 2012 Acadia with 60,059 miles on it. I thought I finally foun
I purchased a 2012 Acadia with 60,059 miles on it. I thought I finally found a DEAL. GMC/BUICK dealer sold it to me for 20,035. I couldnt believe it. Roughly 3-5K lower than any other dealers in this town for this car. I jumped on it... Loved the car. 3 kids... Hockey equipment... I was finally in a comfortable car that I can cruise around to every hockey rink in Minnesota.Day #3: Squeaking while breaking. Dealer gave me 4 rotors, 4 new pad. (They covered it). Day #6: Squeaking returns. Some sensor around the wheel was making it squeak. (They covered it). Day #37: Wiper control module goes out. Perfect. Its raining out. And I cant use my wipers. $189. Day #49: Alternator goes out. $775. Day #53: Struts leaking. Shopped online to get some at discount price. $180.00.So its been in the shop 5 times in 54 days. Thats an average of once every 10 days. Are you kidding me? I finally broke down and bought an american car. (Had Honda, Toyota, Nissan before). Im embarrassed to think that when the BOOM in 07-09 hit. And our auto manufacturers were going under. We bailed them out so they could make products like this. Its unreal. I love the look of the car. I love the interior. But Im not going to spend 1K every 50 days on this vehicle to have something else break. Ive contacted GMC and they have apologized that Im having this kind of luck with this car. They claim that I might have the one that always slides through. Hahaha. Are you kidding me. Hey sir. Thanks for spending 20K on your car. But you will spend about 10K in repairs because we have made a poor product.Should I sell it? Man. Id feel bad for the person that bought it from me, and has this problem. Why do you think Toyota, Honda, Hyundai all can be confident with the 10 years 100,000 mile warranty. Because they make rock solid products! GMC...I feel like you dropped the ball with this one.
Published: November 19, 2014
David of Minnetonka, MN
Source: consumeraffairs.com

Like everyone else....My 2008 GMC Acadia is having transmission failure. AG
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
Published: November 21, 2014
Jeanine of Denver, CO
Source: consumeraffairs.com

Only good for the first 15,000 miles. Factory tires are a joke and made wit
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
Published: May 30, 2019
Amy of Livonia, MI
Source: consumeraffairs.com

I just purchased a 2008 Acadia this month and since having this vehicle we
I just purchased a 2008 Acadia this month and since having this vehicle we noticed it powers down while driving and the windshield wiper guild doesnt come out at all!!! This is very disappointing and dangerous my family.
Published: January 30, 2017
Katherine of Sterling, VA
Source: consumeraffairs.com

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish m
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
Published: October 15, 2014
T of Eagle Mountain, UT
Source: consumeraffairs.com

We bought a used 2009 GMC Acadia from a private owner less than a year ago
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
Published: October 30, 2014
Stephanie of Old Monroe, MO
Source: consumeraffairs.com

My Acadias transmission went out on a trip to KC. About 4 hrs away from hom
My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!
Published: August 24, 2015
Tammy of Hoisington, KS
Source: consumeraffairs.com

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