I purchased my MDX slightly used off dealer lot, it had about 6,000 miles. I have loved many things about the vehicle, however recently (once I had paid it off and warranty expired) my battery has died 4 times. Had alternator replaced around $700 min. Had new battery installed, but still died again. Now my navigation system says it is reconfiguring and if it isnt working in 10 minutes to take to dealer. Well, I cant afford to just run down to Acura every time there is an issue! The last time I brought it in, when I went to p/u my car wouldnt start! The side board was hanging off and remote key wouldnt work! They never offer loaner vehicles and overcharge everything. Now I have no navi. My check oil light is constantly coming on (oil is fine) and my key gets stuck in ignition!

I love everything about my Acura - from all of the safety features to the the storage to the comfort. The speakers are top of the line and the stereo sounds wonderful. You can upgrade OnStar and Sirius radio which is awesome. I love the color, the seats are very comfortable and the trunk has a wonderful space. Seat warmers and camera options can also be upgraded which is really cool as well. Not only do you have the standard 4 seats but you have to appreciate the middle seating being very spacious. Your guests have lots of leg space. Youll love this car.

I drive an Acura MDX 2016, great car, and we are a family of Acura obsession. I met with an accident the first week of August 2021 and today it is December 9th, 2021. My car is at the body shop to date since Acura failed to supply the parts for repair (every time the date gets pushed for another month). I have called Acura customer support asking to speak to a supervisor for the past four months. Every time, I was told they were too busy or unavailable (are they unavailable or cowardly behavior by refusing the answer escalated concerns?). Requested for a follow-up phone call NOT an email. However, all I received was scripted generic mail for every call I made. Finally, today spoke to the supervisor, explained all the detail and all I hear is sorry. Now, I have paid over $9000 on rental. The only solution I have received is sorry from Acura. I would refer to Acuras supervisor’s customer service as a meaning of worst customer experience in the dictionary.

I have 2015 Acura MDX which I purchased from a reputed dealer in Houston. 4 months after 4000 miles things were going really well.. This part of the ownership happy!!! Then one fine day, it started developing tick sound when the vehicle was flexing as I move on uneven road. Things started getting little worse as days passed by. I took it to the dealer. After 2-3 days, dealer came back stating they cant fix the car. Acura rep. will come down and take a look. In the process, Acura rep damaged my car now it needs to go to a body shop.Acura assigned me case manager, and they never called me. After 10 times follow up there comes new case manager. Now the new case manager is no different, he would not solve the problem. After continuous follow-up and close a month of agony someone from corporate called me to say they will fix the car, but now they cant replace it and in turn they would pay me 2500$ for all the hardship that I been through. A brand new car lost its value as it been to a body shop and it will show up Carfax. Why the customer has to take a hit for Acura reps mistake. But Acura cares less. Never Buy an Acura unless you want to be a unhappy customer like me. I am selling out my car with loss of 2000$ after getting a new PORSCHE!!! AND I AM NOT GOING TO BUY ANOTHER ACURA NEVER EVER IN MY LIFE...

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think its a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

I have a 2010 Acura TL, 6 weeks ago while making a turn the driver side CV Axle cracked and broke disabling the car. I had it towed, $150 30 miles to my mechanic. It took 4 weeks to find a replacement CV Axle. Dealers couldnt get them. Apparently there were only 500 of these Axle setups made for this model - there were 12 available in the entire USA. I was lucky to get one I am told. Now just a week later, my passenger side did the same thing. CV Axle broke. These cars are garbage!!! I am told it could be as long as 8 months, by the dealer mind you, to locate and get a part from Honda!! I am out of a car. Piece of garbage!!! Sell yours and get a well made car, Tonka, Hyundai or Toyota, Ford, Chevrolet!! Anything but this crap!

This company is known for luxury sedans and SUVs so there is no question about this companys vehicles having enough room. It is perfect if you have a family but they work if you are single as well. They have a beautiful four door car that rides very smoothly and has all of the modern features that you come to expect from a modern car. If you are wanting to have a vehicle with nice upgrades this is a good vehicle to have.

2004 MDX - Around 100,000, the radiator broke. Around 110,000, the auto transmission was toasted. $4,600 to fix. Just last week, power steering pump leaked. Who could ask more, anything more?

My wife and I purchased a 2012 Acura TL from Montgomeryville Acura on 04/26/2011. It was our first luxury car. It was a very exciting time for us. We even have pictures that we posted driving home from the dealership. On 08/31/2015 we sold the car. Here is how we got there: 08/29/2011 – Battery warning light comes on. “Limited starts left” displayed on message center. Took car to dealer. Battery tests well, but was replaced. 11/03/2011 – Battery warning light comes on. Bad cell. “Limited starts left” displayed on message center. Took car to dealer. Technician tells my wife that the battery was replaced even though it tested well. 08/09/2012 – Message on dash – “Voice account needs to be updated”. Second message on dash – “Gas cap loose”. Took car to dealer. Various updates and resets to electrical systems performed. 12/04/2014 – Messages and indicators on dash – “check battery”, “check oil”, “air bag fault”, “fuel cap loose” -Took car to dealer. Battery sensor updated. Various updates and resets to electrical systems performed. 12/27/2014 – Message on dash – “check battery” -Took car to dealer. According to work order, “sensor tests good”. Sensor replaced. 01/08/2015 – Message on dash – “check battery” -Took car to dealer. Replaced battery. 04/21/2015 – Message on dash – “Air bags may not work” - Took car to dealer. Reset message. According to work order, “everything checks out fine.” 05/08/2015 – Message on dash – “Air bags may not work”. Beginning to have problems with paired phone. Many dropped calls. -Took car to dealer. Switch replaced. Dealer could not replicate the issue with the phone. 05/29/2015 – Message on dash – “Air bags may not work”. Beginning to have problems with paired phone. Many dropped calls. Took car to dealer. Switch replaced.I spoke with Garrett ** (business manager) and Russell ** (lead service advisor) numerous times. I do believe that they did everything within their powers to help to resolve the issue. We left numerous messages for Steve ** (dealership manager) who never responded to an email or phone message. I had two primary concerns. This vehicle was not safe to drive. The warranty was due to expire in April 2015. Would I be expected to pay for repairs that clearly existed while the car was under warranty that could not be repaired? I asked the dealer to provide a letter indicating that they would be responsible to repair anything beyond the warranty period that was identified an issue within the warranty period. They refused. I was told that we should trust that they would stand by their product.Eventually I was referred to Acura client relations. My first contact was with Kristine (extension **). I asked to be called on my cell phone. She mostly left messages on my home phone. Eventually I was able to reach her. Her solution was to take the car to the dealer. I asked to escalate to her supervisor. She refused stating that she was in charge and no one else could do anything. I asked her to provide some sort of acknowledgement of the situation. She refused. Other than a fax, she only would communicate with me by phone. Eventually she admitted to having a boss. She told me his name was Michael, but policy did not permit her to provide his last name. After a fair amount of wasted time I found that his full name was Michael **. He said that there was nothing that he could do to help.The issue would be escalated to an arbitration group at Acura. He would forward the issue, but would not give me any way to contact them. They would call me if needed. To date, I have not heard from them or Michael. My feeling was that the car was not safe to drive. I had no idea if the airbags or brakes were going to work. This car spent over 30 days in 2015 at the dealership while they looked, but didn’t find a solution. I suggested to Garrett that we swap out the car. He said that he would get us a deal that we could not refuse. He would give us a deep discount on a new car and a generous allowance on a trade in. The deal was $1500 below sticker. The trade in allowance was also not that exciting. The offer was an insult. I believe that Acura makes a quality vehicle and that the problem happened to be in the one that I purchased.I also believe that the dealership and Acura as a company came up very short in how they dealt with me as a customer. I’ll be sure to share this experience with my friends. I posted when I purchased the car. I will do the same now that it is gone. I am very pleased that I no longer own an Acura.

I got the MDX 2016 and I have about 12000 miles and the suspension is so bad I went to the dealer to look at it, they fix the system on 2017 models so I have to stick with it or buy the new one 0.

The Acura CL is the most reliable car I have ever owned. The only thing that goes wrong is the normal wearing of parts. Its a 1997 car and was totaled once, but I had it towed so a new transmission could be installed and it runs perfectly. For a 1997 vehicle it has automatic door locks so I can lock and unlock the doors from a distance. It also enables you to open your trunk as you approach the car, especially helpful when your arms are full of items. It has a sunroof which is always nice to have. The things that would improve the car are things available in todays cars, like a Bluetooth connection for your cell phone or a GPS that will give you directions. Heated seats would be nice and better speakers for the radio and CD player.

I have a 2018 Acura RDX and its gas range display sucks. On an instance, I start from my office and it shows, I have gas range of 100 miles and after driving for less than 2 miles it shows gas left for 70 miles left. How come in driving for 2 miles I consumed gas worth of 30 miles? After driving on highway for few miles it moves up to 80 miles. How come after driving extra 5 miles I added more gas in my car? I understand it varies based on driving but how would I actually know how much gas I have in my car. It is extremely confusing and I think erroneous. Not sure how such system is considered as a better user experience by the Acura engineers. I think Acura should do a recall and fix this system for all Acura RDX owners.

I purchased a new 2020 Acura RLX hybrid with all of the bells and whistles. While under 30,000 miles the vehicle has had major issues with the infotainment system, the fuel pump, transmission, and battery. All have required replacements and extensive (months) time at the dealership. On August 13, 2021, while at a hospital in another state, for my mothers surgery, the vehicle failed to start inside a parking garage. Acuras roadside assistance was contacted and they informed me that they were unable to tow the vehicle from a parking garage and I had to find my own towing company. I arranged the vehicle towing, at my expense and had to get a rental car to get home and back. According to Acuras warranty, all of these expenses are reimbursable.I picked up the car a week later from the dealership just to find that my back seat was missing (the hybrid battery had to be removed to replace the fuel pump). Once I got the seat installed, I went home and filed a claim with roadside assistance. That claim has not been paid or even decided after 7 months. According to Acuras policy, this was supposed to take place within 30 days. I later the transmission failed to work, and I had to have the car towed to the original dealership. I filed a Lemon Law claim as advised by the Acura dealership due to all of the issues with this vehicle through Acura customer service. The claim was opened in September of 2021. The process as listed on the Acura website is a 4-6 week process to obtain a decision. It is now February of 2022 and no action has taken place. When I call customer service I am informed that it is with a new case manager and the process has to start over. In other words, the first lazy case manager did nothing and they hand it off to the next case manager to start the process over. This is my 3rd Honda vehicle to include a 2019 Acura TLX that is 1 year older than my 2020 RLX. I have always had great experiences with Honda until now. What they have become is a company that no longer values dependable vehicles or great customer service. Even if you are paying over $65,000 for a vehicle.

My Acura TL 2014 model was purchased new and I never had a black vehicle but always seen black cars and they looked great. The vehicle has a V6 engine and plenty of power and the style is sleek, aerodynamic curves and it a great vehicle. The only issue I have are the tire sensors fail consistently and these are a nuisance as I have my own pressure gauge to measure the tire pressure. The vehicle rides so smoothly on various roads while steering is very comfortable and ease to control the vehicle. Overall I recommend this vehicle but my taste has changed in terms of car type. I would like to pursue a mid sized SUV in the future.

The software on the fly by wire throttle is inconsistent to the point of being dangerous. Acura USA says thats the way it was designed so tough luck. Live with it. Basically when in traffic where you need instant acceleration, myself or my wife can hit the gas and nothing happens for a few heartbeats. My wife is a one foot driver and notices it which shows the severity of the problem. My 2010 TL didnt show this problem so it seems to be a fairly recent modification. I guess I should have bought the Lexus.

I have been given the royal runaround today and all I want is to make my 2007 Acura RL safe for me and my family. I was contacted to by your customer no service, reference case number **, and the drive side and passenger airbags that need to be replaced. I was told I could get a rental car to use until parts became available and to contact Sons Acura to set this up. This was wrong or at least Sons Acura say so. So they told me to call 888-234-2138 and press opt 3 to arrange for the rental. The person at opt 3 told me to call Sons Acura, so I called them back. Sons Acura then told me that they saw where I had requested the airbags to be ordered in back in July, but they were not in. They also said that Honda of America is wrong and they are not giving rental cars to those people with airbags that can kill them. I dont want your car anymore. I dont want to die or my family to get hurt either!

I am faithful Honda buyer. Currently, I own a 97 Prelude, 08 Accord V6, 08 Pilot and a 07 Acura MDX. Of all these cars, the MDX has been the worst in quality. First, there was the left suspension that rattles at 12k miles. My dealership (Continental Acura of Naperville) took countless of trips to diagnose the problem; they replaced the whole front left suspension, rear left suspension, re-did the brakes and after 6 visits, it was determined that the battery holder was cracked. Now, the car has 33k miles and the oil sensor switch has malfunctioned. In all my years of owning cars ranging from 0 miles to 200k miles, this has never happened.My car is past the warranty, so I am out of pocket $230. However, if you do a bit of research online, Acura has had this issue with 07-11 MDX, but did not issue a recall on the system. I own a 08 Honda Pilot and I have never had any issues. If you are considering buying an MDX, I employ you to take a look at their cheaper sister, Honda, who has better service and quality. And if luxury is what you really want, then go check out a Lexus. This is not a biased view, but rather a fact from US News and World Report, Motor Trend and Edmunds. I also talked to a US rep (1-800-382-2238, if anyone else needs it). There’s no help on the matter, just an apology for the poor product.

I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine. On the last visit (July 2013) I was told that the transmission is gone and I was recommended I go to a local transmission shop to get it rebuilt for $5500. I asked the service manager why it had not been replaced earlier when the recall was performed and he told me that he did not know. I also asked for a copy of the reply from Honda Canada stating that the photos had indicated that the transmission showed no sign of wear but he had no record of it. In my opinion, Hondas recall appears to be lip service.

There are sedans, that is what I have. Acura also has sports cars and SUVs. They are all similar but they each are sleek and attractive cars. They look sleek and modern. The colors are great, especially white pearl. The leather seats and wood on the dashboard are beautiful. The wheels are unique too. There are engine upgrades as well as stereo, heating/air conditioning, lighting, GPS and display upgrades. They offer satellite radio and cameras and parking sensors. Ive had some engine issues, I love the smooth ride though. The standard amount of people can fit in the vehicles. My car is roomy, no one has ever complained. There is good leg room as well. I fit 2 in the front and 3 in the back seat, even with a car seat back there.

My wife and I bought a Certified Pre-Owned Acura from Acura of Ocean. We should have bought a Certified Piece of ** thats what we got. We have the same issue that so many other Acura Users have with the mysteriously battery. It’s amazing the common thread and no laws have been broken or a recall issued. What does this need to be insured and licensed like mortgages through the government? Is that the only way to keep organizations honest? Acura you have a common theme here you pushing luxury pieces of junk. Dont buy Acura. You want a luxury car? Buy a Mercedes. Buy Toyota. You will enjoy more luxury.

I own a 2015 Acura MDX that is the months old and it has less than 4000 miles. I was driving down the highway early morning when suddenly I heard a loud boom (sounded like a shotgun). I looked around to see if someone had a flat tire but there were no other cars in sight. All of a sudden I heard loud wind noise and felt pieces of glass all over me. I even suffered some scratches on my hand and on my head. Thats when I realized that my sunroof had exploded. There were no other vehicles in sight that could have caused the damage plus the moonroof had exploded upwards. I have contacted several dealers, also called Acura customer relations but no luck. Ive find some research to find out that Acuras have had this issue on most of their vehicles. Acura doesnt want to assume any liability and wont pay for the repairs.

My car was making noise once it ran for a while, went to two different dealers both said this is how Acura is made. I have an Acura 2014 MDX. When the dealer took my car to do service and gave me a temporary MDX 2014, that car made no noise, it was only my car. They did not know what it was and claimed it was normal. It is very annoying.

Acura offers sedans (large and smaller sizes), 2-door hatch back, and SUV models good for a range of family types and vehicle uses. Theyre mid priced luxury cars. The Acura I purchased was a sporty 2 door model with a hatchback. It had features for adjusting the handling. I thought the round headlights on the Integra looked cool, too. Acura offered a variety of trim levels. There were options for radio, CD player or 6 CD changer, upgraded speakers. Some were offered in packages, such as wheel upgrades and performance tires. Acura has auto types equipped for 2-6 passengers. You can select the car that fits your needs the best, from sport models to SUVs. I was single when I purchased my sport model.

Acura RL is very reliable and comfortable. Great performance and great car for a long trip. Have 155k miles on it with no serious problems. The SH-AWD with torque vectoring make it ultra stable on snowy roads.

Worst decision I have ever made!! I purchased a 2014 Acura MDX a year ago. The Heater in this car is absolutely awful! I live in Minnesota where below zero climates are very common. I try warming up the car (Heater on HIGH, Blower on HIGH) nearly 15 minutes in advance of driving it only to find the cabin temperature at about 50 to 60 degrees at best. While driving for at least 45 minutes, again, heater and blower on the highest setting it is still cold in this car. The driver side temperature is the worst. My feet are never warm. Ive noticed cold air coming in from the outside below by the Gas pedal, so the outside cold air flowing + the minimal warm air that is blowing from the so called heater = NO heat at my Feet!! Clearly a void in the design of this car. Ive also noticed when the car is idle at a stop the heater basically shuts down with only cool air flowing from the vents. Only when you accelerate the heat starts flowing, making it nearly impossible to warm up this car.Ive taken the car back to the dealer a half dozen times with no solution. The response I received from the representative last week when I returned with the same complaint was, Ive heard the heaters in these cars are not the best. Really??? It didnt occur to me when I purchased a $50,000 dollar car that I should be concerned if the heater was sufficient. I am so disappointed with this car. Really the only solution I have now if I want to be warm this winter is to sell this car. I can assure you the next car I purchase will not be Acura, Never, Ever!!!

I had a disappointing and sad experience during my purchase of a 2015 TLX Advance 4 Wheel Drive. This is not my first time purchasing a car from Acura, this is actually my third vehicle from Acura. And you would think Acura as a whole, values their customer but honestly maybe they did in the past but NOT ANYMORE. The quality and moral of Acura has declined and is very low. I would like everyone to beware of this. First of all my brand new vehicle is 3 weeks old and last Monday 17th November 2014, I experienced a flat tire in Manhattan New York where I reside and to my amazement, the first thing anyone would do which is normal is to fix it on your own. After which you proceed if needed, to take it to a tire shop or dealership to be fixed much better however this was not the case at all. The vehicle had NO SPARE TIRE and I was not told this at my initial sale/purchase which is HORRIBLE for any customer. The customer has to RIGHT TO KNOW and given the choice what to do. But as a whole, Acura making vehicles like this now with no spare tire is NOT A GOOD THING AT ALL because it is a HAZARD AND DANGER TO THE CUSTOMER. I understand TECHNOLOGY is changing but ACURA NEEDS TO PUT THIS OUT THERE TO ANY CUSTOMER. As usual this a money making issue for Acura now because if they tell you the vehicle has no spare tire you have to purchase one on your own or purchase one with them. More expense for you. Coming back to my Current issue which is still going on as I have now picked this issue up with ACURA CLIENT RELATIONS, I have a case number so this is not a light issue especially for anyone with a new vehicle. The case manager assigned to me was so rude, very disrespectful, very bad communication and she should not represent ACURA at all. Her name was Katrina and she was the case manager assigned to my issue. She actually insulted me so many times and told me that it was my fault for not researching my new TLX properly. In other words, I was to be blamed for the vehicle not having a spare tire when she is absolutely wrong. Her tone was out of line and she seems to not value ACURA customers at all. What a poor example of someone like her portraying ACURA. She also proceeded to say that my sealant pump which they provide to fix the flat tire was not defective when it clearly was and she refused to see that. The tire sealant kit never worked for me and reaching out to her was of no use .Just to give you an idea as to how everything happened, Monday when I encountered the flat tire since there was no spare tire within the vehicle this made me so angry and I began to use their SO CALLED TIRE SEALANT KIT FOR A FLAT TIRE. In a nutshell, ACURAs version of a tire pump which is horrible. THIS TIRE SEALANT PUMP SEALED NOTHING... NOTHING I TELL YOU. The pump NEVER WORKED ONE BIT. This was my second disappointment and now the wheel that had the flat had WHEEL LOCKS. To my horror, the SO CALLED KEY FOR THE WHEEL LOCK did not work at all and the vehicle comes with NO WRENCH to remove the wheel lock despite everything going on. As a whole, all three items are very vital and dangerous to your life and everyone on this site should be aware of it. This is a big disappointment on Acura as a whole and they need to remodel and recheck their design of this vehicle next time or any other vehicle they would like to design. This vehicle is truly the best and very powerful however it lacks vital simple items which are important. The flat tire sealant pump does not work at all as I mentioned above. Please be aware and there is no spare tire for the customer unless you purchase one on your own or from the company. Therefore if you get a flat, the pump ONLY works if your tire has a hole JUST THE RIGHT SIZE FOR THE PUMP TO WORK. So everyone out there, please pay attention to this. The third thing on your tires as mentioned by me before, the wheel locks are placed on all four tires however the vehicle has a key which may or may not work and there is no wrench within the car to open the locks. This is a great risk and a definitely NO on Acura as a whole. I took my pump and wheel to be inspected and the service person at Paragon ACURA never updated with the outcome and forgot me completely hence no help from him. POOR SERVICE once again. I dont recommend this place and please be aware of your purchase of any 2015 Acura models. It is a SAFETY ISSUE FOR YOU AS A WHOLE. At PARAGON ACURA, THE SERVICE CONSULTANT was horrible and did not have the courtesy and professionalism to call me back concerning my tire pump and flat tire I left with him on Monday 11/24/2014 with any updates as I have to report this to Acura client relation. I called him after two days and he had the audacity to tell me he forgot to get back to me. POOR COMMUNICATION AND SERVICE FROM HIM. What a useless guy. OMG.This expensive vehicle also came standard with GOODYEAR EAGLE TIRES. Not a good thing to begin with as well. Anyway I wish to say in my closing please guys out there be careful and be safe. Take care of your own vehicle as you can see I am fighting currently to get acknowledged for their mistake. I think this is my last time with Acura as their service has declined completely and the lack of respect from the case manager Katrina is not professional at all. For Acura to have someone like Katrina representing them is very bad. She needs to learn the basic which is to know her job and it is clear she does not. Please guys out there be careful.

My 2010 MDX 3.7L Engine has been consuming 1 quarts of oil for every 800 miles driven. At 125,000 miles the number 2 cylinder is reading 58 PSIs. The other cylinders are reading 205 with a pressure gauge. The engine is now ruined and I have to replace the engine at 125,000 miles. Honda is aware of the problem and has done nothing. Never a Honda/Acura product again.

Please be accurate with my statement? Absolutely. I purchased a 2005 Acura Rl, 4 recalls, the FAKE leather after 3 years had peeled and separated on the seats, arm rests on a $45,000 vehicle! The plastic door handles have broken causing for the whole door rest to be required to be replaced just to fix the handles. The cd radio hasnt worked since 2006. I also have a 2009 Acura rdx which also the radio doesnt work, just laughable $35,000 vehicle. You hear everything going on inside and outside of it, from screws to air. You hear it all. Im so done with Acura. My feelings were already hurt when they took the Legend name plate away in the USA. I am so, so disappointed and Lexus will be my new friend.

Its high class. Not a lot of work needs to be done because of the quality of the car itself. It offers Integra which I had myself. Then you have the sort ILX and MDX. Its a lot of sporty type cars with smaller engines to save games. It has different models. For example the base model is like an normal car, maybe power windows and a standard stereo. Then you have the different packages to go along with the car. It goes like any other car that a person would buy. Basic and then upper class and then the middle affordable one. It depends what you can buy on your budget. But if you are looking for space these cars are probably not the ones you are looking for. Maybe good for two or four people. But if you are looking to have more than four, dont even think about adding another person inside.

Acura has cars and SUVs. The cars range from sporty to convenient. My husband and I both drive Acura. My Integra is very spacious and comfortable. I have fit 4 people and a car seat in my Integra, and everyone had enough room to move around. There was wiggle room, enough leg space which is very important especially when traveling. I love all the features the car has. I also love how safe I feel in the car, considering I have a newborn child. My Integra is very personal. With it being a new car, I can set my phone up through Bluetooth and answer calls in the car, through the speakers, which is very important to me, be wise of work, but also safer.

I will keep this short. We have owned 6 different Hondas and Acuras and this will be our last! We bought this 2019 RDX in October 2018 and the brakes have been squeaking loud since day 2. We have taken it into two different Acura service centers to get it fixed three different times since Dec 2018 and we hear the same thing every time “it is a known issue that Acura engineering is working.” How long does it take to fix this without a recall? Where is the buyback for this annoying and unsafe condition? nowhere to be found.A call to Acura customer service gets you the same place. After waiting two weeks for my case manager to really look into the issue, I was told to take the car back to the same service center so someone can look at it? I thought it was a known issue? I thought it was with Acura engineering? Oh wait, it is. The service center will change out the brakes and rotors but that does not fix the issue just wastes time and effort. Until Acura figures out how to treat customers right and work real issues with criticality, do them a favor and treat them like the brand they are...buy a Kia. At least it will be cheaper and still squeak.

Just purchased the 2022 Acura mdx advance, has issues with body panels lining up properly, tried the have dealer fix it 3x with no success. Contacted the acura motor company customer service. They said they cant do anything to help with body panel issue, mdx cost 63k. For that amount I expected better service from acura and dealership. Dealer said thats the way it is, we cant fix the body panel alignment issues (really said I heard that from the dealer). We contacted the acura customer service and was told thats the way it is, I have to live with the body panel alignment issues front of the vehicle. On top of that the customer service spokeperson hung up on me. I guess thats what I get for spending $63,000 dollars on the poor looking 2022 acura mdx.. Never recommend acura to anybody ever for their poor service and cant fix their own product. Dont buy this vehicle and also on Youtube they also said 2022 mdx has body panel alignment issues, I should of listen to them and stayed away from this 2022 acura mdx, like a child put together. Hope this helps you out, thanks for reading my review....

I had the experience of buying two cars from Paragon. The prices were good and the service when Kevin was there was great. I recently had a problem with another car of which I called Acura client relation and treated so bad by Katrina. Acura instead of moving forward had moved backed. Katrina was very rude and UN-professional. She stated that since I did not buy the Acura she would have not spoken to me, but when the owner was on the same call with all of us she stated she still will not speak to me. I remembered when a family members buys a car, it doesnt matter who calls. We as customers should be treated with respect just as how they would like to be treated. Acura has declined both with service and their cars. Katrina assumes she does favor for Acura customers but in reality if Acura customer never bought cars there will be no purpose for Katrina having a job. Treat customers with respect and yes, Katrina your call is monitored, but just to let you know you are the one that was very rude and UN-professional. It’s a shame that you carry the Acura name.

I had 2 issues with my 2010 CPO Acura ZDX Advance. The first was the fogging of the headlights within the warranty and the second was a gapping of the front fender liner from the cars body, resulting in a noticeable and unsightly gap. Both matters were first reported to my local dealer who advised that both matters were caused by environmental conditions, and therefore not covered under warranty. An Acura service bulletin acknowledges the fender well issue as being caused by heat, and the fix is replacement of the liner at over $350. I quickly advised Acura that I operate my vehicle IN THE ENVIRONMENT! While I purchased this vehicle used, it was a dealer car that spent its previous life on the lot in sunny California, the very climate it was designed in. After a trip to the dealership and a couple weeks back and forth with Corporate Acura, during which I advised them of each of the of the 5 Honda/Acura vehicles I had owned, they simply refused to offer any assistance, hiding behind their ridiculous environment position. CPO vehicles are sought precisely for the warranty, which has proven to be of less value than the paper on which it was written.I have been a huge Acura/Honda fan over the past 27 years, but I clearly have higher expectations than Acura has in their own products. The ZDX was originally touted as their flagship vehicle, which clearly should be able to stand up to usual weather, at least within the warranty period! To fail in that regard is simply a failure of materials and a failure that is unrelated to the customers use of the product. In the end, the local dealership (from where I did not buy the car) offered to provide the labor for buffing the headlights when I paid for the $30 kit, which I did. Bottom line: CORPORATE ACURA DOES NOT STAND BEHIND THEIR CERTIFIED PRE-OWNED WARRANTY....BUYER BEWARE!

I purchased Acura Care for my Acura MDX. The engine failed and it took 76 days to replace. Acura Care attempted to put a 60,000 mile engine back in my vehicle but I prevented it. They finally had the Walser Acura dealership install factory parts, but they delayed the process for two months. I am extremely dissatisfied with the level of customer service, care, and professionalism offered throughout this experience. IF I would have signed a forever discharge release, they would have made my car payment while it was in the shop. Since I would not sign, they withdrew their goodwill gesture. Acura, American Honda, Acura Care and the Walser Acura dealership left me very disappointed that a luxury automobile company would treat their customer in such a manner. If I could rate them lower than 1 star I would. I would not recommend purchasing Acura Care for your next purchase if you choose to take your chances with an Acura.

The driver side fog light unit fell off. I have been taking care of the car very well and there isnt anything remote in my driving that would have caused it. Multiple pictures were provided to Acura for verification. Acura does not own that the unit failed due to manufacturer fault. Shame on you Acura.

New car but I love it! The ride is smooth and comfortable. Gas mileage is good. I have had the car for a little over a month. It has a luxurious feel and ride. I only have positive things to say about the Acura.

The Acura RSX model was definitely a nice vehicle for me. It got me to where I needed to go. And was a nice, fast, smooth ride, but not great in cold weather at all. I loved how it had cruise control for smooth, reliable, fun ride. The stereo was nice. Almost sounded like I had a system in it but it was generally just stock. All and all the heating was nice. You could change it for passenger and back seating. There was enough space as I didnt really have anyone riding passenger. However, not enough leg room for anyone over 57 in height. So I am only satisfied, not super happy about that. Nevertheless, it is sleek... Ultimately got so many compliments while driving it by random people in public places. Was quite impressed by how many people said I looked hot in it.

J have owned this vehicle since 5k miles. The ‘feature’ called engine auto stop has never worked properly, leaving me stranded at intersections countless times. It also drains the battery which Acura refuses to replace annually as a safety assurance. Acura is so arrogant that they claim nothing is wrong with the system and refuses to provide a way to permanently shut it off resulting in a death trap. Would you drive a vehicle whose brakes work 95% of the time with no warning for failure? I think not. I was almost rear ended by a large truck because this piece of garbage feature once again failed. Acura has me take it to a dealer to be told for the second time there was no issue. Do not buy any Honda products with this feature. I believe that the people at Honda hate their customers and want them to die because of this one feature.

Acura has a wide variety of coupes and sedans. As well as the SUV if thats your preference. You can drive off the lot in a family car, sports car, daily driver, or work truck. The color selection was great. They had plenty of features and amenities for every kind of driver. They had big and small cars, and chrome rims and alloy hubcaps. No matter what you wanted in your car they can fulfill your need. For the older customers you can get a backup camera. Acura offers a good selection of stereo upgrades as well for the music enthusiasts. The coupes didnt have as much leg room as the sedans or SUV so they were a bit cramped. Other than that, they were quite roomy. If you are a larger person or got a big family then stick to the larger cars.

Just a heads up to advise one more dissatisfied Acura owner. I have an 02 CL with less than 61K miles on it. I have maintained the engine every 5K miles using only Mobil 1 synthetic and did a complete change out of tranny fluid at 47K using the recommended Honda transmission fluid. The other day I was driving down the 405 fwy in L.A. and the transmission surged (as in threw me forward in the seat) as though the transmission decided to drop into 1st gear and then back up to normal RPM range again. I knew something was really screwed up with the transmission so I maintained a constant speed until I got to my exit 4 miles down the road. When I exited the freeway, the transmission started revving up and down trying to find the correct gear, slipping along the way. Obviously something was wrong and I only hoped the tranny would last long enough to get me home.I contacted Acura Client Relations to see what concessions they might consider relative to repairing a meticulously maintained transmission with only 60K miles on it. I was advised to take it into an Acura dealership to have them diagnose the problem and they would consider the matter after further assessment. $150 later with no technical diagnosis other than a yeah, its screwed up and a $6800 estimate, I called Acura Client Relations back to plead my case. I was advised my Client Relations that the recall extended the warranty mileage to 100K (I think) but the age of the car was outside of their warranty period. I suggested that I could understand their not covering the stitching on a seat or crack in a dashboard but time shouldnt affect the functionality of a maintained transmission.To cut to the chase, Acura would not consider any compensation in this matter given the warranty period. When I asked them why they would direct me to pay a $150 diagnosis fee if they had no intention of picking up any of the associated costs, they said that if the problem was related to the 2nd gear recall they might consider sharing some of the expenses associated with the repair of the transmission but that would have to be determined by the dealership. I was denied even the $150 diagnosis fee they had directed me to incur.My issue is the complete denial of Acura assuming any responsibility for a premium vehicle meticulously maintained with a history of transmission problems. Acura obviously doesnt care about their customers or they would have at the very least offered to pay the $150 diagnostic fee I was directed to incur. The transmissions have had a sordid history of breaking down and you might expect some sort of compensation for a car with so few miles on it. Can anyone advise whether having the transmission rebuilt (outside of Acura with a quoted estimate of $2500) would assure a more reliable transmission... one that might last another 40K to 50K miles, or should I just bite the bullet and sell it for parts? One further question - can anybody refer me to a reputable transmission rebuild shop in the Los Angeles (South bay) area and how much should I expect to pay?

I love the size of my Acura ILX. It has the feel of a much larger car and drives and rides great. It has plenty of power which many small cars lack. I’ve had no problems with my car during the 3 years I’ve owned it.

The ILX is a nice small car with good electronic features. The TL, TLX and many other Acura models have very nice exterior and interior designs and it isnt too small or too big and has nice seats that arent easily damaged. The cars work very well and have great helping technology. The upgrade options are very good just a little pricey, the upgrade includes extra things for the car to make it look and perform better which adds onto an already great car. Acuras are very good for family, you can fit 5 people in it which is a good size, there is enough space to take little road trips.

Transmission problem at 101,*** miles - bought the car (2002 Acura MDX) used with 55k. Car was reliable until I saw my temp sensor trigger while driving on the freeway. I live in the desert so extremely hot temperatures are common. From what Ive read from former Acura mdx buyers is that transmission failures are common and inevitable. I made sure that the scheduled maintenance was performed to prevent the transmission failure. Im disappointed that even though my transmission had the oil jet kit that supposed to help lubricate gears inside I still have the transmission problem. Acura quoted me 4k dollars to fix it and my transmission specialist wants 3k. I feel like Acura should have these transmission replaced for free especially if you do your scheduled maintenance with them. Im going back to Toyota/Lexus.

Purchased new from Acura dealer, a 2014 MDX. At 22,000 miles noticed annoying chirping noise. After second time to dealer, they advised noise is from fuel pump and characteristic of vehicle & similar to other MDX. The loaners I have driven do not have this noise nor did mine for first 22,000 miles. I paid $50,000 for this vehicle, which is my fourth MDX. Unless Acura changes their response and fixes this noise, it will be my last. Who pays this amount of money to listen to irritating noise caused by fuel pump? Acura appears to be company driven by cost not customer relations! Where in the past I recommended to friends to consider an MDX, I now advise them of my unresolved issue. Those that ride with me ask what the noise is and wonder why I do not have dealer repair. They are dumbfounded that Acura considers this noise acceptable.

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

Before I purchased my Acura, I had a VW Passat and although the VW ran good, the upkeep was ridiculous. I had to get breaks and it cost me 1200! The final straw was that the rear privacy screen was broke and would not retract. I hardly ever use it so I was mind blown as to how it would break on its own, even more mind blown when VW said that they couldn’t fix it, only replace for $600. After that, I traded that VW in and purchased my 2008 Acura TL. I have made that car for 11 Years and have never had any major issue, just the normal wear and tear stuff but as far as reliability, they can’t be beat! I was rear-ended a couple years back and ran into the car in front so I had both rear and front damage. Insurance totaled the car cause it cost more to fix than what it was worth. They paid me $8000 for it and I kid you not, it still runs. I got a new hood and had someone paint and it STILL runs without any issues, even after being totaled and now having over 150,000 miles! Since then, I have purchased at 2017 ACURA MDX and it’s awesome. Fully loaded with all the amenities for thousands less than what you’d get from BMW or Mercedes. You just can’t go wrong with Acura or Honda!

I started my 2012 TSX and got intermittent flashing of my check power steering system, total loss of power steering physically. I asked Acura for concession and they declined. I havent been able to drive my car cause of unsafe amount of force to turn steering wheel at low speeds. Also, the estimate was outrageous. $740 just for the new EPS control module. I find other failures of 2012 TSX EPS, one of them is here on this site, Victoria of Millstone Township NJ. Another failure on Acurazine blog site, found it through google search of electronic power steering failure 2012 TSX.

Acura offers vehicles for whatever your reason and needs. They offer the TL models, TSX, ILX, sedan. SUVs include the RDX and MDX. Sedan models seat up to 5 people. SUV models can seat up to 8 people and plenty of room for cargo and can be adjusted for smaller families as well. Their cars are very sporty and luxurious. Clean lines and sharp features are often found in these brands. Comes in colors white, black, and grey. Features include navigation in the touring models, CD player, remote alarm, seat warmers, blue led lights, window defogger. Upgrade stereo to DVD player or in dash system. Personalize every drivers seating preference like the navigation system and music settings and volumes. Overall great customer service and luxury models always come fully loaded. Warranty is awesome and great efficiency in gas mileage. Value of car is worth it in the long run.

I purchased a new 2014 Acura RDX with all-wheel drive and technology package from Apple Tree Acura in July 2013. The dashboard has slowly warped where it meets the windshield and has a dip or sag about 6 inches long and inch deep. The Apple Tree service manager as well as the factory representative determined that the problem is a characteristic of the RDX, that there is no fix and they will not attempt to repair or replace under warranty. They have admitted that my dashboard is the worst they have seen, but all RDXs have this characteristic to some degree. I believe this is a flaw and it should be repaired under factory warranty. A $40,000 vehicle should not have a sagging dashboard as a normal characteristic. It certainly was not sagging when I purchased the car. When Apple Tree Acura sold me the RDX, they promised me a comprehensive warranty and exemplary customer service for 4 years or 50,000 miles. They now point to the factory representative’s decision as final and refuse to honor their commitment to me. I strongly urge buyers not purchase any vehicle from this dealership! They have absolutely zero integrity.

I bought new Acura RDX 2015 at the dealership. Acceleration is slow, breaks a bit noisy. Most importantly repeated problems with alternator and battery causing catastrophic failure on the road. Till owning Acura I never had a problem with alternator. In Acura its a persistent issue. To top it off the dealership next to me Piazza West Chester is probably the worst customer service and competence of any dealership Ive had experience with and zero desire to improve anything. That alone would deter me to buy another Acura. I wont be an owner of another Acura. Cant wait to get rid of this one.

After 5 years of being a faithful customer, when I bought out my lease the numbers were all over the place, I suspect intentionally. I suspiciously could never find a clear summary of the payoff amount, taxes charged, and all other fees on my account, and when I called for them to clarify they didnt seem to know. I was given a payoff amount, but a higher amount was deducted from my account. Not ok.When I received the signed bill of sale and title it showed that theyd taken almost $1400 more than the bill of sale said I should have been charged. I immediately opened a case on the transaction with my bank and call Acura. It took several weeks before they got back to me and when they did instead of apologizing and fixing the problem and refunding my money, they dared to argue with me and give me attitude. They admitted they made a mistake on the signed bill of sale so they wanted to send me another one for a higher amount. Every time I pointed out this was their error and not really my problem she corrected me with the word typo lol, and then went so far as to accuse me of trying to take advantage of a lower price! I couldnt believe what I was hearing. Aside from the fact that the bill of sale was binding, I explained I already used it to transfer the title and other things, so theres no going back now...She still just argued and accused me, she even said I should have called them to verify the bill of sale amount! Even though the Bill of sale is binding! What world is this? Honestly their defensiveness makes me wonder if this wasnt all an intentional scam. If it was really just an error then when the shoe is on the other foot and they stand to lose money, they really wont stand for it, will they. Funny how that works. Even when I told her Id already spoke to a lawyer she still got defensive and argued with me. There is no point even talking to them obviously they will not fix their problem, I regret ever buying from Acura. Check and DOUBLE CHECK ALL your numbers with them (especially sales tax!!)

I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and tire rotation, only for Acura of Memphis not to mention anything about an alignment. I asked to speak with a service manager and the rep sent me to Doris ** (I knew she wasnt a manager), who made me feel really bad. She said its my fault that I didnt get an alignment. Im suppose to get it twice a year (who does that? Who knows that?) She also asked if I read the manual for the service codes??? NO! When service due comes up, I go to Acura of Memphis. I thought this was a one stop shop, but it looks like I have to turn into a mechanic! When I bought the car, I was told oh yeah, oil changes and tire rotations 2x a year. Well according to Doris, its suppose to be 2 oil changes, 2 alignments, air filters, etc. Sounds like $1000 for maintenance 2x a year. Im stuck after 1 year, 30k miles, buying two tires ($244 ea and alignment $99).After writing the post above on Facebook, the General Manager, Clifton **, called me very upset. He stated that I post incorrect information. He also stated that Doris was indeed a manager, in which the website stated that she was a service advisor. Per Mr. **, she was promoted 2 weeks or 2 months ago. Mr. ** clearly wasnt trying to resolve my problem, but was very argumentative. I told him multiple times that my problem clearly isnt a tire problem, but an alignment problem. He totally ignored me and started reading some script talking about what Acura does for their customers. His tone was very negative and I dont ever care to speak with him again. I am not sure why a General Manager would call a customer irate. I have replaced the two tires and got an alignment. No help to Acura of Memphis or the General Manager.

I have been battling with Acura Customer Service for 2 months over a common problem Acura is ignoring: Bluetooth systems draining the car battery. I spent over two years having my battery regularly recharged or replaced, with the Acura dealer unable to diagnose the problem. I could not let my car sit more than one day without starting or the battery would be dead. I took it in several times and once paid to have a relay switch replaced, which did not solve the problem.I had lost use of my Bluetooth, but never connected the two, even though every time the battery was recharged the Bluetooth would miraculously work again for about 30 minutes... When I finally Googled 2007 Acura electrical problem I discovered lots of people have had this problem. Some had replaced their Bluetooth system and the problem recurred.Based on what I learned, had my Bluetooth disconnected. I contacted Acura Customer Service to complain about having to pay $100 to disconnect a system that has not worked for two years. Long story short, and after providing full documentation of my last two years of dealer, mechanic and AAA auto service, I was told that because Acura did not diagnose the Bluetooth system as the problem they could not help me. Ironic, eh? This problem has been occurring for years and by not diagnosing it they were not responsible for it. I must add I found Michael, the Customer Service person I spoke with, to be condescending and disrespectful (phone number 800-382-2238, extension **). Needless to say, my next car will not be an Acura.

I bought the Acura 3.5. It drove well, never had any problems. I gave the car to my daughter and shes still driving it 100000 mi later. The tires are great and interior is beautiful. It has a nice easy functions. Its a four-door 3.5 TL with brown interior and is fabulous looking. The car has a hands-free dialing, moonroof that’s just beautiful at night, cassette deck, CD player and great sound system that just blast on my latest tunes. Nice and roomy for door on the truck app for the size of the car is absolutely big as a tire that goes underneath that fits in that room better replacement for any flat tires that you might get. Great car. I would recommend to anyone.

When I met my husband, he was driving an Acura TL. We used that car for a long time. It was gorgeous outside. The inside was spacious and comfortable and fit two childrens car seats comfortably. We decided we wanted more room in the trunk area because we have to take a lot of kid gear and suitcases when we travel. We got the Acura MDX. I drive it. Its an SUV, but its boxy squared off looking. Its more rounded and soft looking like a car. I have mine in a burgundy red. Inside is like a camel tan color leather seats. It has very tinted windows. The built in navigation is really nice. The navigation screen and radio screen is huge and very easy to operate. I like that I can control the radio with the buttons on the steering wheel. There is a third row that folds down. I keep it permanently folded down because we only have two kids. It is easy to fit in two car seats in the second row and would be easy to fit three. On the rare occasion that we do have the third row up it has sat three full sized adults in the third row comfortably. There is also a ton of room in the trunk. When I had to have my car serviced last month we got a loaner car. They gave us the Acura RDX. Its nice, but not quite as nice as the MDX and feels really cramped in comparison inside.

My Acura MDX drives very smooth and has excellent gas mileage. It has wonderful features which assists in driving. The seats are super comfortable and have warmers or coolers in them. It has a great entertainment package which is great for my backseat passengers. It has great sound and I was worried I would have to replace the factory speakers, but it works and sounds great. But I wish there were more functions on the steering wheel to control everything, including volume, bluetooth functions, etc. The power windows could be a little faster when going down or up too.

Bought a 2018 Acura TLX Aspec, and in 2 years the engine gave out at 40,000 kms. They had to replace the cylinder blocks. After replacing the cylinder blocks, then a day after electronics gave out. My car started shaking and lost steering wheel control. Almost caused me to hit someone. Called Acura that I dont feel safe driving this car. They basically said, We cant do anything. If anything happens just keep bringing it back. Girl was polite but of no help. Now I have to drive that car feeling nervous everyday that something could happen to me or others. Never buying Acura again.

Acura RDX 2019. I bought my RDX in Aug 2019. The brakes immediately were squeaking. I thought because they were new it had to be broken into. At 4000 miles I couldnt take it anymore bought to acura and they replaced the pads and rotors. A month into it here I am again. Now they claim its a known issue and it cannot be fixed. How can a 40000 + car not be fixed. They expect me to drive this car with these embarrassing brakes making noises. Shame on acura. They are a disgrace. I have always had a Lexus should of never switched. Worst mistake in my life. Acura cannot shine their shoes.

With a variety of models to choose from, I have found Acura to be the car for me. Their cars are designed with a sleek look, are fuel efficient, and are safety tested to ensure that the vehicle is road ready and safe to drive. In my car everything is digital and easy to see. Not only will the cars appearance draw attention, the inside was designed to provide the customer with a sense of pride for owning a Acura. Plenty of leg space to provide comfort for the driver and all occupants who ride along. With a sleek and sexy design these cars should be the most cost efficient vehicle on the road. I believe there is a body style to fit anyones preferred taste in appearance.

There were lots of cars to choose from. Most of the cars were Acura or Toyota and not much else. Would have liked other choices. Maybe a Ford or a Chevy if that one didnt worked out. Acura looks really cool and girls like it a lot. They want to make sure you buy a car that makes you look Iike a big shot and not a total jerk. You cant get red because that is a stupid color for a car. Acura was really basic and didnt have any features to speak about. That kind of drove me nuts because I had no idea what the rest of the car was a crappy hatchback. But there was plenty of room for my stuff and for kid and wife. The only reason that I carry stuff is because of the kid and the reason that it means so much is that.

Love my Acura RDX. Acura has great customer service and I have not had any issues with it since I bought it. Its reliable and stylish with features I love. I will definitely be buying another Acura when I decide to buy another vehicle. I love the backup camera. The technology package is amazing. I like having a built in gps. I like the driver one and driver two settings so the car is always set for my favorites when it recognizes my key. The gas mileage could be a little better though.

I loved the car and I was very happy with the interior. The stereo sounded great and the seats were comfortable. My two kids are comfortable enough in the backseat with all of their accessories. Three people could also sit back there. The trunk is roomy enough as well. However, anytime I go to buy a car from Acura the colors available are very limited. Im not patient so I drive away with a bland color. Every time I tell myself going in that in nor selling for less than I want but I always do. My car also came with the basics, but I could have paid extra to get a remote starter and an alarm system.

Vehicle Mileage: 17997. Description: I recently purchased (5/24/2017) a 2016 Acura ILX. Im very disappointed to say the least. This car is expensive and Doesnt even offer a satellite radio. Also when driving I cant access my phonebook to make calls. I have to pick up my phone to call a number. I can only use voice call to call 15 stored speed dial numbers instead of being able to say call whomever. Whats the purpose of hands free when this car doesnt offer that. Also the name doesnt appear when a call comes through. Even though the contacts are downloaded into the system. I had all of these options in my Elantra before trading it in on what I thought would be better for me. A mistake I made because clearly more money doesnt mean better. Could this please be fixed?? Im so upset about my purchase and wish I could trade a brand new ILX back in for an Elantra that offers better quality. The phone system needs to be fixed in the ILX. I wouldnt recommend this car to anyone. Thank you for your time. Ive actually reached out to the CEO and he forwarded me to a representative whom was NO HELP. I actually asked them if they could upgrade this data system in the car or buy back their overly priced basic car... Im still stuck with this Car for 3 years.

Acura has several different models that they offer and they last a long time if taken care of correctly. The colors they offer are great. They have many great features that other models and brands do not offer. All of their makes have more than enough room no matter how tall or big you are. You can have passengers in you car and they would be comfortable with room.

This car brand offers the sporty model (ILX), the mid-size sedan model (TLX), the larger sedan (RX), the two SUVs (MDX and RDX), and an expensive sports car (NSX). All the cars are tastefully designed inside and out. The Acura brand provides in their standard cars what most others charge as extra. All the cars have leather seats that are very comfortable and superior handling. Most of the upgrades were nice to have options. The description was good enough to understand what Id be getting if I opted for some of the personalized options. Passenger capacity in all Acura models is as expected. Sedans comfortably fit 4 people and the SUVs can fit one more.

I have had a number of expensive nuisance issues with my MDX that I paid handsomely for. From day 1 it has had a slow leak in the tire that they say there is nothing wrong with. The drivers side window whistles and they say it is not a known problem and nothing they can do about; and now most recently I was pulled over by the police for a tail light that was not working. I replaced the bulb myself, no avail. Acura says $500 for a new tail light assembly. What does it say about the quality of construction when an enclosed tail light assembly needs to be replaced??? I bought Acura looking for Honda/Acura quality. Very, very disappointed. I will be a returning customer. PS, additionally the Acura navigation system is the worst. Too hard to use; just use your phone.

I test drove the Sedan RLX and TLX which both have four doors, the Coupe ILX, two doors, the SUV MDX and the RDX. All of the vehicles were a very smooth drive and gas efficient. The ILX which is the compact sport car was a little small and the RLX was larger, but the TLX is the largest sedan and had quite a bit of room to maneuver in. The RDX SUV had more room than the MDX SUV, but all comparable to their competitors. You can upgrade seats, the navigation system and display. You can also upgrade the wheels with packages that are premium and a-spec. The ELS sound system is also an upgrade too.

All their cars are nice, reliable power options, great inside and out, last a long time and they have family cars and sport cars depending on your needs. These cars always have looked good and seems to get better with time. The features have got better over time, better radios, better interior design and power everything. At the dealership you can customize your car with tinted windows rims, also custom colors you can change out the interior colors and you can add TVs. Depending on the model of the vehicle you purchased you can sit anywhere from a two-seater to a full-size family vehicle just depends on the preference of your family.

I have just recently purchased a new 2016 MDX and currently have 3100 miles on the vehicle. I have some major concerns in which I am very worried about. I just went to the local supermarket for a few minutes went back to my car and tried to start it up. The transmission seemed to be locked into place the brake was very hard and the car would not start. I tried to start the vehicle up three times and it would not move. Eventually I called my husband and he came down, got into the vehicle and it started. Yet when I reached my home the event started again. Also the transmission seems to be jolting as if it is going in and out of gear. Another concern is that when it is cold sometimes when I turn the wheel to the left, it is as if there is not enough fluid where it is very rough. I had a CRV before this vehicle with 90 000 miles and I never had an ounce of a problem. Yet I have owned Mercedes vehicles and Audis and I thought they were problems. I hope this MDX does not top the German cars.

I’ve purchased a used 2005 Acura TL with 69K miles on it. At 96K miles the transmission blew out, it was a $4000 bill to rebuild the transmission. My AC compressor had to be changed. The tension pulley had to be changed. The battery dies if the car is not turned on daily or in cold winter months (I live in Houston, we don’t have severe weather). It has a new battery and the alternator is just fine, we never could establish what the battery issues were.The car will lock you out since it automatically locks, the mirrors shift while driving. The dashboard has cracks. I happily sold the car to a junkyard for $500, I just couldn’t wait to get rid of it. I maintain my cars regularly and only put less than 20 miles a day on it. I didn’t expect all these issues with less than 100k miles on it. Never getting an Acura again.

DO NOT BUY AN ACURA. I have a 5-year-old Acura with 55,000 - Garage kept. All of the so called leather is coming off the doors and has torn on the side of the drivers seat. I called Acura/Honda goodwill department and received a callback today saying it would cost $3600.00 but they will give me a discount and I can pay only $750.00. I have had Lexus, BMW, and a Nissan which were much older and never had a problem with the leather.

I highly recommend this brand for many different reasons. They have wide selection of models as well as colors and has a lot of wonderful features from DVD to CD player to choose from. The styles are one of a kind. There are many wonderful exterior colors and the interior comes in leather or your basic interior. You can upgrade your vehicle but it will cost. If you dont like the features on the inside of the car you can have it changed to fit your personal needs and style. This brand of car has plenty of room for family and friends. I know that is definitely a plus.

When driving on a highway in a snow storm my dash lights up like crazy telling me that the Collision Mitigation and adaptive cruise control has stopped working. The voice on the warning said to turn off the engine and restart it. If this didnt help see the dealer. When I went to Pauly Acura to find out about the problem I was told that was normal. When I called Acura directly I was told to check the owners manual and basically this is normal.We bought the car for its safety features. Wouldnt you want all features to work in bad weather? I asked what Acura was doing to correct the problem and was told nothing. I asked to talk to a supervisor and the lady I talked to would not connect me. My other car has the same type of system and works perfect in bad snow storms. This TLX 2015 with 3000 miles on it is not as good as our old 2001 or 2006. If I knew that this safety system had a problem I would of bought a different car. Who reads the owners manual before they buy a new car?

There are different models which suits the need of different people. Inexpensive maintenance cost and nice luxurious interior without the cost of an arm and leg. The Acura has a sleek design and available in many colors. There are many available features with a modern design and technology advanced. Also, theres an easy one push start up to warm up car in advance. Basic feature work fine although there are optimal advance upgraded features. Also, they have cheaper upgrades compared to other brands and the ability to customized based on ones needs. There is enough space for what I need. But would like more leg space without buying a bigger car. Passenger seating is close if sitting in center tier. Overall, worth the cost.

I bought at 2006 Acura TSX in 2006 from the dealer. The car was a certified used car. In 2011 the actuator went out on the passenger front door. I had that fixed and then the next month the driver door actuator went out. These are very expensive to fix and Ive read on the internet that many customers have complained about this problem and Acura has done nothing to fix the problem. I am happy with my car except for the actuators not lasting that long and being so expensive to fix. Its very inconvenient to have to use the key to get in, especially when there is only one key hole on the drivers door. I would like to use the remote, but it will not work now that the actuator is out on the drivers side door.

Bought the Acura TL as a CPO. Good value. No real issues except for a couple of minor computer parts that needed to be replaced. Now have 127k miles on it and have owned it for 9 years. 2005 model year. Best body style... Do not like the newer ones, style wise.

Acura RL has great reliability and is beautifully done inside and out. Keeps its resale value, can be suited for female or male drivers and very low maintenance.

I recently purchased a new 2019 Acura RDX a-spec and have been experiencing continuous issues and malfunctions with the infotainment system. Issues include system freezing, Calls not ending, unable to access navigation or apple car play, System remains on (sometimes all day) when car is shut off. System will shut off while driving and lock out of all functions. Loud screeching over speakers at random. Unable to adjust volume with steering wheel controls, etc. Several of these things I was able to document on video. I was instructed by the service manager to disconnect the battery and allow car to sit for 10-15 min before reconnecting. This sometimes resolves for a short period before the issues resurface again. Not to mention, a step that no owner of a brand new luxury brand vehicle should have to do. I recently took my car into Acura for service and they ended up keeping the car for 2 days to try and troubleshoot the issues. This is what the Service Rep sent me: Hey Tony, I got word back from my area rep that he has to cross reference the data with the field engineer to see if they feel like changing the infotainment system will address the concern or not. Some of the symptoms are known issues but have not had a fix developed yet, but we want to be sure we exhaust all options. After all that, they were unable to fix or replace anything. I was told that Acura is working on future software updates that they can push out to everyone, but for the time being, there is nothing that I can do. I feel like I bought a lemon that is probably dropping tremendously in value due to these ongoing issues. I would strongly avoid purchasing an Acura RDX and any other Acura with the same Infotainment platform. Acura RDX Owner Tony **

I had purchased my $55,000 Acura RL from King just a couple of years before the high-end GPS unit went belly-up. It just quit working! I took it to Kings service department and was told: You must have bumped the unit when you were putting something in the trunk. (Say Whaaat?!?) Thats customer damage and not covered by the warranty. Its going to cost you NINE HUNDRED BUCKS and take about six weeks to get a replacement from California. Please know, the unit showed NO SIGN of being bumped while I was ...putting something in the trunk but King Acura would not budge. Need I say, my RL will be remembered as my first and last foray into the sordid world of Acura.

Acura was useful and satisfied my needs. It was small nice and interesting enough so that I could fit inside and feel comfortable. It has enough seats so I could fit my brother, father, and mother. It is roomy enough to not feel stuffy or claustrophobic for myself and others. The radio, and the air conditioner worked and I cant really complain about it. I usually try to get a guided positional satellite receiver because I get lost a lot in my drivings. I would recommend this brand to anyone who wants to try it and I hope that you will consider trying this brand just like I did.

2006 Acura TL - I called the Acura dealer cause all of a sudden my dashboard is cracking everywhere. I know several more having same problem. This is a defect and should be recalled. They want to charge me $2050.00. I have always took care of my car and its weird not only mine in my hometown is doing it. Also my Bluetooth wont connect. I talked to Acura corporate, they told me to take it to dealer cause my system might need updating. I did that and they just brushed me off without helping me. I am very disquieted especially with dashboard cracking everywhere when I take care of it and keep garaged.

My experience have left me feeling angry as a consumer. On many sides I have experienced disappointment. I did a trade in 10/12/17. Completed paperwork twice. Finance company originally Wells Fargo, never have I been late with my car note. As of todays date 12/26/17 I dont have resolve with the pay off, nor payment book. I was told that Acura finance company would contact me but to no avail. Early pm today I spoke to manager who said will call back after he get paperwork in his hands. Its 10:11pm. Still waiting. Ive tried to be patient. Tomorrow I will have to spend the day talking back and forth with Wells Fargo. PLEASE ADVISE.

Gunn Acura sends emails to customers saying No Appointment Needed, Service for 1 hour or less. This is false. According to Gunn Service Mgr. it takes 1.5 hours or more. Staff not friendly. Over promise their commitments. Overpriced. Not buying another Acura again.

I have very little negative feedback. My overall experience with this car has been--the best car I have ever owned. All cars come with technical issues. Now kudos to whoever invents a car that does not have issues ever. However, the only things that I experienced with my car were that the 1. Acura TSX 2004 (red, tan interior, v-tec engine) was that it was made with the starter near the engine. According to my trusted mechanic, he says that this cars positioning of the starter as being irregular. This causes the starter to malfunction more than other cars whose starter was not made in the same location. 2. A coil in the engine needed to be replaced. Other than that, I have had no other issues that were not issues related to normal wear and tear. I drive 100+ miles a day for work. This has been a very trusty car. Im sad to have to sell it for a car with a wee bit less mileage. Ill definitely miss Red. (Yes, I do name my cars.)

I bought my 2005 Acura MDX 1 month ago and the transmission went out while I was driving down the road. The car only has 123,000 miles on it!

Experienced total steering failure. Extremely dangerous, apparently a more wide scale problem and they don’t seem to care people could die. Upwards of $3500 to get it fixed! This is on a 4 year old upscale vehicle (Acura TL). This dealer (Hertrich Acura) especially does not care after purchasing 6 cars among me and family. Car was impeccably maintained but if you don’t service the vehicle at their overpriced garage you can forget it. It does have a 109k miles on it but that’s a break in period for other upscale brands! Stay away!

Dealership totaled my car while in for repair and tried to hide it, they tried to pay me off not to leave reviews. 9/5/17 I received a call from the service department saying my car was involved in an incident at the shop that they had found that morning. I was told that they were unsure the extent of the damage at that time. I sent my mom down to get important papers out of my glove box as I was unable to get there. When she arrived, she found someone still working on the car and she opened the glove box to it full of water rushing out like a fish tank being dumped over. The next day I went down to the dealership to see my car myself and speak to management. We met with George who promised to bend over backwards to help me.I was continually pushed aside and treated like I was a nuisance. Once their insurance finally claimed it a total loss (over a week later) I then was left to do all the work, I had to fight for 104 days to get my car paid off. This was daily calls and emails and hundreds of hours of work. When it came time to get me into a new vehicle I was shuttled back and forth between salesmen (who were all friendly but couldnt help) and the 2012 that was comparable to my MDX was sold before I could get there to see it the next morning. I was hopeful theyd cut me a great deal on a replacement vehicle for all Id been through but alas all I got was a lousy $1000 off the price (something anyone could haggle down) and still paid over blue book, and 15% off floor mats and I had to pay for moldings to be put on to cover all the scratches on the passenger side. To get the $1000 off I had to fight for $250 of it and was told by Gene **, Fine if its a fight over $250 Ill do it just to get you done and out of here. He was incredibly rude to me and honestly I shouldnt have proceeded with the purchase of the new car especially since the only viable option was a 2015 MDX that now costs me an extra $150 per month and I had to start payments all over again.Once my car was paid I reached out to the dealership to try to work out some compensation for my time and losses like new tags, paying double insurance while I fought to get my car paid off, and interest accrued during that time. I sent a certified letter to George, and Gene called me in return, I asked to hear from George who refused to contact me and I never heard from again. I then put a complaint in with the BBB because I was receiving no response. George blank told the BBB they bent over backwards to help me and there was nothing more they could do.I then contacted Acura corporate directly (who were wonderful by the way) and they couldnt believe how I had been treated and they tried to help me. They arranged a call with the dealership which was between me, Acura and Gene. Gene again was not very friendly in his tone and took no responsibility for what had happened. His apology is, We are sorry this happened, and that WEVE had to deal with this. He finally offered me some compensation for my loses. $1000 with the stipulation that I leave no negative reviews and do not discuss the dealership negatively. And 3 years free oil changes (no way would I bring my car back to them).I refused his offer because I believe people need to know that while I was fighting the insurance I found out from their own tech and from their incident report I had to collect, MY CAR WAS ACTUALLY TOTALED 4 DAYS PRIOR TO THEM CONTACTING ME AND THEY TRIED TO HIDE IT!! Ive collected thorough documentation on all the events that occurred, and it is now my mission to warn people about this dealerships poor business practices. There are good people that work there that if they could have would have helped me more; these people are Bob **, Chris ** and Matt in sales.

Although Acura does not have many models, they produce much more reliable and long lasting cars because they have more time to focus on perfecting the few models they do have. I love the sporty yet calm look of Acuras. They keep a very stylish and sleek looks while also not skimping on comfortability and nice up to date technology. They have many upgrades and personalization options that should please any consumer, from color to the latest gadgets/technology. You will not be disappointed! Acura has always been very comfortable and passenger friendly. Three people can fit very comfortably in the back and they leave everyone enough leg room!

You would think an auto maker, who endangered the well being of my 2 year old daughter, would be quick to correct the problem of a defect on one of their cars. I took my daughter to the park on a hot day. When we were about to leave, I unlocked all the car doors as usual by placing my hand through the door handle. I opened the back door, placed the bag with my keys on the floor, buckled my daughter in her car seat, closed the door, and went to open the drivers door. All the doors were mysteriously locked. All the doors were unlocked, how could they just lock themselves? Also, with the 2013 Acura RDX, you cannot lock the door with the key fob in the car. I of course began to panic and a maintenance man broke the small window on the side so I could get my daughter out. Upset, I drove to Center Acura even though it was late in the day. They told me it was too late to check my car, but could look at it next Saturday. I asked how this could have happened and nobody knew. It was almost like nobody believed me. This is a pretty serious defect and I at least thought they could help me out with the cost of the window. Nope, I received a quote for $708 ($228 for the window and $480 for the labor). I then called later to ask if they charge to diagnose the problem. It was $160 just to look at it. Called the Corporation and they basically said it was up to the dealer. I cannot worry about the safety of my children so I am looking elsewhere for a car. BTW, that same window will be fixed for $270.

I have had Acuras since 1987. Most reliable car ever had. And, when there was a problem, both dealer and Acura resolved issue to my complete satisfaction without any hesitation or reservation.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura. I brought it over the Acura in East Brunswick and told them my safety concern and did not want to drive this vehicle that clearly has something wrong with it that is out of my control. 3 hours later, I get a call saying that my power system steering wire went and I need a whole new system for around 1200. My car is 4 years old with 60,000 miles on it. After speaking with him and getting a price he told me that they would give me a rental car for free and that at any second the power steering system could go while I was driving. This is obviously a huge safety concern, there was no warning whatsoever and I was driving while my steering wheel locked up on me in a very busy area. I talked to numerous mechanics that said that that should not be happening whatsoever to a newer car with that amount of miles on it and it must be some type of defect. I decided to file a case with Acura because I do not feel like I am liable for this defect in their car. BTW I am still leasing and my warranty was up at 50,000 miles. When I went to Acura later that day to pick up my things and receive my rental car, they refused to give me one. I asked to speak with the manager and he said he needed to confirm with corporate Acura who I filed a case with to see if they will give me a rental. Well the next day they called and said that Acura said I did not deserve a rental car since I do not get my service done there. So I called corporate Acura and they were closed and called back the dealership and asked who they spoke to and the rep said that the manager had a personal number. I have not been to work in three days, was told I would know something yesterday, but the manager was off yesterday and now I am told tomorrow a case manager will come look at my car. This is unbelievable. I am refused a rental car after paying my monthly payment for this car for the past 4 years, I was driving an UNSAFE car that has some type of defect, and I am getting false information from the dealership and treated poorly and when I went to the dealership yesterday to get my EZ pass out of the car, it was unlocked and no one even looked twice at me that I could have been just going into to some random persons car. I am looking into an attorney if they do not cover this in full.

We have owned many vehicles and we decided to give Acura a try mainly because we liked the body style and Hondas reliability. Worst mistake we have made in a long time let alone a very costly one! The car performs alright but the $5000.00 upgrade for the technology package is a sad story. The dealership along with tech experts there can barely explain its functions. Been there several times after reading the limited information in the manual and each time it takes three of these geniuses to solve one issue. They say to play with it but if trained personnel from HONDA CANT do it how is the consumer supposed to? Very unfriendly compared to other makers. Dont make our same mistake.

The dealership had multiple cars available in their inventory ranging from the different models, colors, years, and new and used vehicles available. I really enjoy the upgrades that come standard in all Acura Vehicles which led me to the purchase of my new vehicle as well. Each model comes basic with navigation, leather seats, and sunroof. Overall I feel like there could be more leg room added to the back seats of the vehicles. However they are comfortable and provide a sense of security and luxury.

Acura RL is a reliable car, fully equipped, great horsepower, all the bells and whistles, low maintenance costs, luxuriously on the inside and beautiful on the outside.

I purchased a new 2021 Acura TLX on Dec 6th, 2020. Around 7500 miles the car steering rack started to make a noise. I recorded the video and sent it to my local Acura dealership (Vandergriff Acura). They said other Acura had the same issues and I need to get the steering rack assembly changed. The part was back ordered and it couldnt be fixed right away. After 4-5 months of wait the part was back in stock and Vandergriff installed the whole new steering rack assembly. The car at that point only had 14,000 miles. I took the car back to Vandergriff 3 times because the car wasnt going straight. The first time it was pulling to the left and the next two times pulling to the right. Ithen took it to another dealer in my area, Goodson Acura. They performed an alignment for free and said the issue is fixed. I drove the car right after and again the issue was there. The car keeps going to the left. The sensors in the car has be reset and still the car doesnt go straight. I contacted Acura Client Relations and Sue from CA called me back. She called me 3 weeks ago. She mentioned she will call me back and let me know if I can bring the car into the dealership. Three weeks in and reaching out to her three times already, she hasnt called me back. I am getting frustrated I have a new car and it drives worst than my 2021Mazda 3. I will never buy a car from Acura again. I will stick with Audi and/or BMW. The contact number for the Acura Clients relationship person is 1-800-999-1009 ext **.

The Acura has a variety of different cars and usually all fuel efficient. When I purchased my car I looked at a variety of Nissans and chose the Acura due to the fuel efficiency of the product. I have a black model and love it. It is shiny and always stays shiny. I like the red color in this car. I did not do any upgrades on my Acura since I was trying to keep the cost down, but many are available. The best one in my opinion is the navigation system. The passenger capacity is also good and sits 5 including the driver. I dont think you can get better than that but I am completely satisfied with it. I am very happy with my Acura.

We bought a certified pre-owned 2019 MDX hyrbid in June 2021, and it is a lemon. Weve had four breakdowns in less than 2,000 miles worth of driving time, all involving components of the car that should not break down in a vehicle that has less than 30,000 miles on it. The car has been in the shop over 40% of the time weve owned it, and we cannot use it for the thing we bought it for - long family road trips - because it breaks down once every couple of weeks.On top of that, Acuras customer service has been an absolute nightmare to deal with. They do not respond to any written communications and make it as difficult as possible to try to resolve your issue. We still have not been compensated for the substantial out of pocket expenses we suffered from the first breakdown in July, which was a life-threatening incident that stranded my family away from home for a day.I bought this car because Acura supposedly has a reputation for great cars and great service. This experience has exposed both of those ideas as lies. Stay far, far away.

I have a six month old 2016 RDX with Tech Package. Overall I am happy with my RDX. The key fob is another story. I keep the key fob in my pants pocket. When I got into the RDX the key fob must have rubbed against my pants leg. This set the lift gate off raising it in the garage. The liftgate hit the top of our garage putting a $438.00 dent in the lift gate. The owner of the body shop I use also has a RDX. This also happened to his wife. The key fob is poorly designed. It should also be height adjustable. The less expensive CRV has this feature. Acura should step up and fix this issue.

I leased with Acura for two consecutive 3 year term and I initially thought it was a great vehicle (MDX) and great service until I decided to try another car company. I received an invoice for almost $3000 for excessive wear and tear. The report indicated that I had a poor repair and my car was NEVER in need of repair in the three years I had it! I was charged for two tires when only one didnt meet the spec requirements. Youre fine as long as you keep your money with Acura... They dont bill you unless you decide to leave. Fusion Auto Finance asked me to take the vehicle for inspection on Long Island and I live on Staten Island: it was a major inconvenience to me. The communication from Fusion Auto Finance initially billed me over $1600 because there was an error stating that my lease was overdue when it wasnt! The miscommunication to rectify that error was insane. Then, in dealing with Ms. Doreen ** and her supervisor Marissa **, the miscommunication continued in trying to ground my vehicle from another dealership. Overall, it was a nightmare that I never want to go through again. The corporate office (Drake ext. ** at Fusion Auto Finance) was rude and did not want to do anything else but collect my money. Its ABUSIVE and they (Drake of Fusion Auto Finance) made accusations of damages to the car and then accused me of lying when I said the vehicle was never in need of repair!! I will NEVER give my business to Acura again. They totally rip you off. There are so many other dealerships that offer better.