I have a 2019 Defender HD10 and love it. I am at trail guide on the Hatfield McCoy trail system. I have over 10,000 miles on this machine and have had to replace less than $500 in parts so far. It has pulled dozens of other machines out of the woods, been loaded with Firewood, Bricks, Cinder Blocks, and always has 300 pounds of tools to carry. It has NEVER failed to bring me, and everyone else, back home! If you are reading this because you are thinking of buying one, Do it!

Bad costumer service. I call to find out where my bike was that I ordered in March. They told me they was unable to answer that question because the don’t want to get people hope up. I told them that wasn’t and answer. I paid for it so where is it. They told me they would have someone call in 48 hours. That was a week ago. I would suggest that if you going to buy a bike that you go with a different brand of bike. I will never give my money to this company again. Sad that you send our money with a company that can’t tell you when you will you get what up paid for.

We bought a new 2022 Can Am Maverick Max Sport 1000R in December. We no more than got it home and when you go about 16 mph, it makes terrible noise in the drive shaft. We took it to the dealership and they were told by Can Am expert technician that drive shaft has issue and needs changed, so that was done. It also was having a popping sound in the front end on uneven ground that we forgot to let them know that at the time. When we got it back, the dealership told us that they had 6 other cases with the same drive shaft issue and we were told they did what Can Am told them to do and replaced the shaft and to let them know how it worked. We got it home, went on a trail, and not only was the drive shaft noise not better, the popping in the front end was worse. The machine has less than 7 hours on it! We took it back to the dealership and were told that they could replicate both noises and had looked over the machine and have no idea what the popping is and that Can Am again wants them to change the drive shaft. At this point we have a new machine that has been “operated” on twice and we would just like to be reimbursed for this purchase. Spoke with a BRP customer service rep and he told me we should “just give the Can Am technicians a chance to get it right”. I told him that they had their chance when it came down the manufacturing line and they had a second chance already and told him I would like to be reimbursed. He said they don’t like to reimburse they like to replace. At this point, I want nothing else to do with Can Am products and if you want service after the sale, I would recommend not dealing with Can Am!

purchased upgrades for my new cab am defender and the arrival date get changed everytime the date arrives. I bought my can am machine and it has 6 months warranty and haven't been able to drive it because of the parts!my warranty will be up by the time I'm even able to drive it 😡4 months for a seat adjuster so I can drive it? Do you guys think only men drive them? Sad I have to spend 400$ for a seat adjuster so I as a 5'3" woman can drive her machine she purchsed 🤔 also it's not the only item I have been waiting on ,so frustrating considering how much this company is probably worth.

I have a low mileage Can AM side by side I purchased in December of 2019. My children we riding it and out of no where it burst into flames and burnt to the ground . There was no debris on the ATV and was low hour on a road not in grass . Can Am customer service told me they were not responsible file it on my insurance and would hear nothing of it . They didn’t care at all that their ATV burst into Flames with children on it . I will be posting it all over social media and the ATV pages till they do something about it .hope the pictures help it sink in that two children could have been lost in this .