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Well after scouring the forums I think I have my opinion and the problem wi
Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I d
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
My 2012 GMC Acadia, 45000 miles, 20 days under the 5 year warranty and the
My 2012 GMC Acadia, 45000 miles, 20 days under the 5 year warranty and the fuel rail fails. $1700 to repair and GMC said it that part is not under warranty. However, the fuel pump is, but not the rail to get the fuel to the engine. Ever hear of anything so stupid? Will carefully consider another make and model on my next purchase after that sting.
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.
Ive had constant problems with this GMC Acadia. It is soooo sad that consum
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
I see the complaints are about everything but the 2010 model. At 70,000 mil
I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced w
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
I purchased a 2008 Acadia brand new. First transmission was replaced at app
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealer
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle bec
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engi
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.1
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Hig
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.
2010 GMC Acadia. I bought this car December 2015. Start good after that I h
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
Like everyone else....My 2008 GMC Acadia is having transmission failure. AG
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
I have a 2009 Acadia. We been having problems. First the transmission had t
I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.
We have owned this vehicle now for three years. Three transmissions have go
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Fron
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
I just bought this 2007 Acadia less than 11 days ago. Come to find out my t
I just bought this 2007 Acadia less than 11 days ago. Come to find out my transmission is no good. I put all my money down and it giving me problems will giving me my money back. I wish I would have known this when I was looking for a vehicle. I would have never bought this one. Now Im out of the vehicle again and no money.
I have owned more than 10 vehicles in my lifetime and the last seven have b
I have owned more than 10 vehicles in my lifetime and the last seven have been new from dealer. This Acadia is the worst vehicle I have owned, new or old. Just over 30,000 it was burning oil excessively and the dealership could not figure it out. Numerous times at shop and still no fix. By the time we got to 70,000 GM had to re-ring the engine and replace the major of other sensors and components. I have probably spent over $3,000 in additional costs that were not covered by the GM Warranty or the GM extended warranty we purchased when buying the Acadia. Its Amazing how convenient it was that every problem we had was not covered by the extended warranty. Regardless the engine is a problem GM cannot figure it out. Google GM Acadia engine problems and you will have hours of reading in front of you. All with a common theme, the engine is a complete piece of garbage that you will be lucky to get 100,000 out of... Most of them seize around 50,000 to 70,000 and GM will NOT cover the repair under warranty. They simply will not take ownership to this problem so do yourself a favor and avoid this headache completely. This is my 4th GMC and without a doubt my last. I will never buy another GM Product for rest of my life which hurts me to write because I have 3 kids I have been preaching Buy American to all their lives. Now that my wife and I are buying the kids the first cars, it will greatly reduce the dealerships we have to look at. I have to clarify that the reason I will never buy a GM product again has very little to do with the Acadia I own. It has to do with the entire fleet and the fact that GM knows its an inherent problem with this Engine but wont take ownership. My engine that has been burning engine since 30,000 needs new heads and valves due to wear from lack of oil, a problem I pointed out in the first 2 years. GM does not think its their problem and they offered me $3000 towards a new car. My car is 4 years old and they want me to trash it. If that is GM customer loyalty, then I need to find a new manufacturer of automobiles. Save yourself the countless trips to the service dept because this vehicle is a problem child that burns oil and your hard earned dollars.
We bought our 09 Acadia last year with just 37,500 miles on it and it was f
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.
We have had multiple problems with our 2008 GMC Acadia. The one that we wil
We have had multiple problems with our 2008 GMC Acadia. The one that we will be bringing it in for for the 3rd time is a leaky sunroof. In hard rains, it leaks internally leaving us with a very soaked passenger side floor and electrical issues - the first time the car wouldnt shut off even after removing the key. Ive researched this and have found multiple complaints from this model year and others. The dealership claims its not a manufacturers problem. The first time I brought it in and told them the issue (leaking sunroof), they claimed the water was coming up from underneath the car. I went to pick it up on a day with heavy rain. Before leaving the dealership, I tried turning it off and it continued to run even with the key removed - service person was very embarrassed especially after I told him the issue and they said I was wrong. Took it in again with the same problems and they said the sunroof drain was clogged. That was last fall. Today we had a hard rain. The floor is soaked again. My biggest complaint is the dealership/manufacturer not owning up to the problem. As I said, there are numerous blogs with the same complaints, but they wont own up to it. I hate even looking at them, i.e., dealership, any more.
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when i
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when it rains. Transmission failure. Sound system failure. Electronics issues. Grinding in steering. Now my alternator ($1000 to replace at dealer)! And the service lights keep coming on - the dealer wants $200 just to tell me why! This car has been a lemon since the day I bought it. The only reason I dont get a new vehicle is because I own this one and I dont want a car payment - but the repairs Ive paid for once the warranty expired are probably as much or more than a car payment would be.
We too had to put in a new transmission as well as problem with steering wh
We too had to put in a new transmission as well as problem with steering wheel and stability track. We have put in close to $7,000 into this car that we paid $42,000 custom ordered. I thought at first it was because ours was being built when GMC went on strike but after reading comments thats not the case. Now we just find out that the piston is shot and we now have to put in a new engine with not even having 200,000 miles on it! This is crazy. GMC should be reimbursing us for this cost. The sad thing is I love the style and comfort of it just not all the extra money we have had to put into it due to GMC poor engineering. Please if anyone knows of a class action suit against them for this let me know. This is not right! They know they have a problem with it and wont make things right.
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Ignition issues. Took car in twice. Only had the car few days after buying
Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignitio
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.
I never paid attention to my expense on fixing the GMC Acadia 2009 since I
I never paid attention to my expense on fixing the GMC Acadia 2009 since I bought it brand new. This car has been a pain in my rear end. Since I bought the car, I have changed the timing belt, put a new transmission, and two years ago, the engine stopped. The vehicle was towed to a GM dealership for repair. The mechanic told my wife that the engine is full of sludge and needed to be replaced. He also told my wife that the reason the vehicle was in a bad shape was because we never took care of the vehicle. My wife called me and explained what the GM service agent told her. I called the guy and had him pull the service record on the vehicle which was under my name. It was then that the service guy realized that since we bought the vehicle, they had been servicing the vehicle for us. I reminded him that whatever was wrong with the car was caused by them since they have been the maintenance personnel from jump street. He then fixed the vehicle and that cost us about 2000 dollars instead of 5000 dollars and change that they quoted my wife.Now the vehicle had check engine check light come on. We took the vehicle to the mechanic to figure out why the light came on. After their diagnoses, he told us that they had to change the Ignition coil, spark plugs, Intake gasket kit e.t.c. This whole thing cost me $1,999.51. Before I picked up the vehicle, the low oil pressure light came on. They checked the oil and it was full. They drained it, flushed the lines and storage place for the oil two times and after driving the vehicle for a quarter of a mile, the low oil pressure light came back on. They finally told me that it was a sludge problem. I called GMC and reported the problem for them to tell me to take it to the same GM group that told me two years ago to change the engine for a new engine. The kicker is that now that Ive paid off the note on the car, with a new engine it would have another 100,000 mile warranty. And it would cost me $7500.00 dollars to do that. GM knows what they are doing and they take our money and take us for a fool. I wish someone could advise on how to take this people to court and make them pay for their wickedness. We cannot continue to pay for junk.
Driving comfort cannot be beat. The GMC Acadia Denali has great back suppor
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
Our SUV sounds like mine. Electronic motherboard went out six months in, wa
Our SUV sounds like mine. Electronic motherboard went out six months in, water pump, eleven months in, intermittent whirring sound (which I was told repeatedly it was a design flaw then once that I needed an oil change). In addition the air conditioner gradually loss cooling then discovered leak in a hose to condenser. Now power steering completely gone and so is air. Of course they are able to find problems now that its all out of warranty. GMC national is no help. They lie and cover up all problems. Think of it as the VA of the auto world.
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I met
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timin
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, fr
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, front suspension, timing belt cover leak all have problems in the last couple months. This thing is a money pit. Worse vehicle ever. I will never ever buy a GM vehicle again. I think a class action lawsuit is needed.
Bought new in November of 2007. Have had major issues 3 times with the powe
Bought new in November of 2007. Have had major issues 3 times with the power steering. The automatic transmission was repaired twice and replaced twice with only 79000 miles on the vehicle. Guess what? The transmission is going out again after a total replacement about a year ago. Does GMC have a problem with the transmission? Oh yes!!! Will they do anything about it? Probably not. Will I do anything about it, Oh yes!!! I will NEVER buy another GM product again. The last transmission replacement was on my nickle after the extended warranty expired. GMC needs to expire. Oh and the radio entertainment system only plays in the right front speaker now, another common problem GMC refuses to acknowledge. This was a vehicle that we wanted to own for 200,000 miles. Maybe if we keep rebuilding it and a truck load of cash. Stay away from GMC. No run away, very far away.
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of com
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklaho
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driv
I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driven in the first few years, ran out of my 5yr warranty but under the warranty miles. When I encountered water leak problems, GM didnt cover it, dealer didnt help either. Got it fixed for few thousand out of pocket. Just got traction control off/ stabilitrak system off/ check gauges, check engine light on messages... reading all the complaints over here-- its just a matter of time that I am going to get transmission and other issues.I read pretty much on all the message boards and messages about people saying there should be a recall and/or a class action lawsuit. Question is, what does it take to create a class action law suit? Why not someone start a list to see how many of us are in this situation. Fact is, GM screwed us. $40,000+ is not pocket change or a small amount for anybody to let go. I am sure everyone has worked hard for their money to buy these SUVs, expecting them to be safe and reliable. These Acadias are neither and moreover have no resell value. We got screwed. I have over fifty mailer ads from lemon law lawyers about this car. Has anyone contacted the lawyers and found any relief? I am in for a Class Action. Can someone make a list?
With so many choices out here in SUVs I shopped for a long time and decided
With so many choices out here in SUVs I shopped for a long time and decided on the 2014 GMC Acadia SLE 2 for many reasons. I began noticing them in 2008 and everyone I spoke with about them seemed very pleased both with their performance and the comfortable ride. It has WI FI and all the whistles and bells but to be honest I dont care a thing about any of that. I care about reliability and efficiency. For a big heavy SUV it gets 27 MPG Highway if youre not a lead foot, and it is truly my dream car. It also has the towing package and can pull a 2 horse trailer loaded, or big boat etc.I purchased it in Dec. 2015 from Eagle Buick GMC in Homosassa, Florida. In the past Ive owned Jeep Cherokees, Nissans and Toyotas. But I just didnt get the comfortable ride or performance this Acadia offers. I also have to be honest. I was disappointed in the 2017 model. GMC has reduced it to be honest to a smaller version and not the ride the 2016s back to 2008 have. The new one looks more like an old souped up GMC Jimmy than an Acadia.
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been i
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
Apparently the wave plate in the transmission of these cars, as well as som
Apparently the wave plate in the transmission of these cars, as well as some other GMC autos, is defective. My transmission started flaring when it was trying to shift from 1st to 2nd, and again from second to third. It also whined noticeably when I was stopped. I had to replace it with a re-manufactured transmission. I had 110,000 miles on it so it was out of warranty. GM reduced the price by 20% but it still cost me about $3600. Many people are experiencing this problem and many are under 100,000 miles. I feel that GMC should have a fix for this issue. A recall would be the right thing to do. So do it.
Please be advised that this letter of complaint pertains to my 2011 GMC Aca
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twi
We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twin granddaughters, 2 yrs old, that I watch while their parents work. I also take my 80-yr-old parents where they need to go, so I needed the room. My Acadias AC quit!! I didnt need that. I took it to the dealer where I bought it, they said my ac line had rubbed against a bracket and had a hole in it. OK, I thought it couldnt cost that much to replace a line, Wrong!!!! The line is in behind the motor, against the firewall of the SUV and that they would have to pull the motor to get to it!!! COST: estimate is over $1500!!! I cant afford that. I retired the day before from driving a school bus, no way can I afford that. The next day I took it back to the dealership to trade it in. I gave $14,500 for my SUV just 5 mo ago, so I thought I had paid enough on it to at least get pay off, Not!! They offered me $9,600 for it because they would have to fix AC!!! So far, I havent fixed the AC, I will have to rent a vehicle to take my parents on vacation in Sept. This is just crazy. If anyone else has had this problem, please let me know if there is a better solution to this problem.
I am a GMC 2008 Acadia owner. I have seen many forums related to the above
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 mi
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
Only good for the first 15,000 miles. Factory tires are a joke and made wit
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
My wife and I bought a 2011 Acadia with like 6 miles on it new. From the st
My wife and I bought a 2011 Acadia with like 6 miles on it new. From the start my wife stated (its her vehicle technically) that it was making a wamp sounding sound from the front passenger wheel after 30mph, I figured it might have been the treads making that sound, at 85k now the original tires still on are worn from the inside out. Then the check engine light came on early at like 25k. I thought I was gonna escape the Acadia curse but then the TV stopped working and the radio quit working for about 4 hours unexpectedly, and somehow fixed itself. Now I have been seen once by the dealer for the seatbelt recall, the corrosion on the plug under the seat recall, and they looked for sign of water pump leak recall. Well guess what, at 75k supposedly no sign of water pump seal but now at 85k I get home and see a small red puddle under the truck, you guessed it after looking for leak looks to me to be a water pump leak with small aluminum shards of metal in the coolant reservoir. As I have a scheduled appointment with dealer 03/20/15, for new tires, recall repair and alignment. I will have them re look at it and I swear if I hear I have to pay for the water pump, my head will spin like the exorcist and be calling my lawyer. I had a 2002 Pontiac grand am gt that I had nothing but problems with since day one, long story short ended up with an arbitrator through the BBB and got reimbursed for work that was not covered under warranty. My wife advised me if this truck became a problem like my Pontiac, she and I would never buy GM again. Fingers crossed for Thursday as this vehicle was designed to carry my 3 year old and now 5 month old children in and so far I feel like GM is really putting up a middle finger to loyal customers and letting down new ones.
Recently, I have been noticing water coming down into my GMC Acadia during
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very w
My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very well taken care of. It started making noises while driving so I had it inspected at GMC dealer in Orange, Virginia. A very nice repairman said the steering rack is cracked, but because I dont have a newer model, Acadia, this isnt covered under the 100,000-mile warranty GMC offers. After doing research about this topic, I find dozens of websites with many, many people all having the exact same problem with the exact same model and year Acadia. While I was told that this is a very serious issue, no recall has ever been issued by GMC. However, I was told that GMC is aware of the problem and has re-designed their newer model steering racks. I spoke with GMC headquarters asking for this to be a covered expense so I dont have my two children in danger. The guy on the phone was quite rude and said he has the final authority and he did not approve my request. When I asked if there was someone else I could speak with, I was told that any further communication on this subject would have to be taken outside of GMC and that they would no longer speak on my claims. I was so angry I was speechless. I dont understand how they can claim they know this is serious and know there is a problem but never recall the vehicle! And why is this now a covered warranty repair but it isnt for my vehicle?
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
We purchased a 2008 Acadia almost 2 years ago and just recently had a probl
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower fa
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed.
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed. I do not tow heavy lousy 14-foot boat and trailer with a 15hp engine on it. A 1.5 cylinder car could tow this boat. Cost me 3500.00 for replacement transmission. STAY AWAY from GMC trucks... or buy one and put 3500.00 aside cause youre going to need it!
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileag
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
Sat in the car using accessories on my lunch hour. Clock did not keep time.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
When we purchased our 2009 Acadia, it was the day they announced their bank
When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.
For months we were seeing the RPMs running higher than they should. 5000 wh
For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?
2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped
2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped 2 friends buy an Acadia. I have been nearly a spokesperson for the Acadia and now, another major repair is necessary. We have 95k miles on it and the transmission just went out. I am only 4 months past our 5 year warranty (mind you the dealership in which we purchased the Acadia has a LIFETIME power train warranty...but GMC wont honor that because the dealership went out of business). I filed a case with GMC. They contacted the dealership that has our car and have only offered us a discount on refurbishing our transmission... What?! I dont want to refurbish this bad one, I need a new transmission. I did not accept their terms and our car is still sitting at the dealership (its been a week already) and we pray they change their mind and offer us a better deal tomorrow. :(
Engine sputtering - recall - internal engine repair. Power steering noise -
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
The horse power in this vehicle is amazing, 310hp stock. The engine under 6
The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.
They sold these with faulty timing chains and my car (07 Acadia) has 67000.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
I bought my GMC Acadia fully loaded in March 2008. It started to leak in No
I bought my GMC Acadia fully loaded in March 2008. It started to leak in November of the same year. I had it repaired under warranty and they said that it was a factory issue that was happening to other Acadia owners. About a year later, it starts to leak from different places. Long story short, now that I have no warranty left, the dealers say that I have to pay for the repairs. I dont think I should have to pay for something that I didnt cause or not from normal wear and tear.
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems started at 70,000 miles. The first problem was even though my car is kept in the garage at home and work, it was left outside one night when it rained. My car to say the least was flooded. There was water pouring out of the vents of every single orifice possible and the floor boards were soaked. It was the fault of a part in the sunroof. When I called the dealer, they said, Oh yeah, there was a recall but not on your Acadia because your car was made in Texas and not Michigan or vise versa. Called GM. After yelling and screaming, they covered. It happened again 8 months later then again 10 months from that. I had to pay for the one after 10 months because the year warranty on the sunroof parts were up. Then came the transmission. After 77,000 miles, the transmission went out and I was on the side of the road... The dealer immediately calls a wrecker and gets me a car... I was thinking ok, this is where the dealer just flushed out the transmission and they messed something up... Here I am at 65,000 miles later and it needed transmission work again!! I called GM three times and they were able to pitch in $400 to help. Whats crazy is the dealer first told me $4800 before I spoke to GM, then changed it to $1400 after GM agreed to help pay $400. Now the sound system has completely gone whack. My car is making a static sound when the radio is off and when the car is off, my car makes a loud ear piercing popping sound from the speakers with the radio and car is turned off. My car loses sound completely - no radio, no blinker noise, no dinging sounds whatsoever including OnStar like 10 times a day... It just cuts off and on all the time at random. Ive been like some of you, a LOYAL GM owner for years and years. Ive never been so put off with a car before in my life and let me tell you, I owned some crappy GMs before, but this tops the list. For the gentleman that said you folks are the exception for GM problems with Acadia obviously works for GM and hasnt bothered to read the 100s and 100s of GMC Acadia forums out there on tons of other websites. GM does have a problem with the Acadia model and they are refusing to face facts. The one that I think is priceless is how they say there is a recall (safety seat belt light latest one and my car has this problem too) and yet your 2008 or 2007 GMC Acadia is not part of the recall... That one is priceless. GM is notorious for saying they have recalls but oh no, not on your car. Remember its on the car that was made at the other plant... LOL. I would seriously hope the lady in charge now with GM would read these forums but we all know that is not happening. Hear no, speak no....blah, blah, blah. Im done with GM... and I really hate that.
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It d
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Ive been having several issues with this vehicle. 2nd injector gone bad in
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
The vehicle would not shift out of 2nd gear going down the highway. The che
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
2007 Acadia. The transmission went out at 125000 miles. It was replaced at
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
I bought a 2008 Acadia with 35000 miles and the first month I was having tr
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire l
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
We purchased 2008 GM Arcadia and have had nothing but problems... from wate
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and
I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and in 49800Km, I found that sound in the front with any bump and packet of power steering wheels and they told me that is a manufacturing defect. They replaced the packet of power steering wheels twice but it appeared again and the shock absorber they wait since the beginning too but the cost on me. Why is that? I did all the services in your agent and you can check from car history and I spent more than 150 SR in purchasing that car and 7382 SR in services in 28 months only and more than two months in agent for services. Now, I feel very bad about any GMC vehicles and it will affect your reputation here and everywhere and you will lose your customer trust. So find me a good solution please.
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate re
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple reca
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
I purchased my 2011 GMC Acadia Denali new and have always serviced at the d
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
Electrical problems..low oil, airbag & low tire pressure sensors going
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no pro
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I disc
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mounta
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
We purchased the vehicle brand new. We began having problems immediately ba
We purchased the vehicle brand new. We began having problems immediately back and forth reporting issues. Beaman could not detect or duplicate the issues other than the recall problems. Ex of problems ranged from numerous recalls windshield, lights, condensation, time chain, and repeated issues with the transmission. The vehicle was under warranty. The problems with the vehicle continued. In 2012 the vehicle was paid off and warranty close to expiring. In May 2012 we left the vehicle with Beaman (transmission) while out of town. We picked up the vehicle and was told they could not duplicate the issue. Beaman advised us the vehicle was design to run and function that way. The following week the vehicle stopped. It was towed to another GM dealership. My second complaint to GM on May 16, 2012 - warranty expired. The service team determined the issue. Software components were damaged tied to the transmission required replacing. The service manager was able to convince GM to pay. My case Id still open. We continue to have issues with this transmission. This is clear to be UDAAP.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.
We bought my 2008 GMC Acadia brand new! When I had 30,000 miles on it, my t
We bought my 2008 GMC Acadia brand new! When I had 30,000 miles on it, my transmission went out! I got it back and 1 day later, the Camshaft went out! It was in the shop for months! At 72,000 miles on it and 6 years, my engine is SHOT. $7,500 for a new one! The engine went out 2 weeks after my warranty was up! GM refused to do anything about it and I was never offered an extended warranty! So the repairs will be 3/4 what the car is worth! I called GM and explained the situation and the generous jerks said all they would do for me was give me $2,000 toward a new car! I talked to dealership and they explained it wasnt just a GM loyalty bonus, it was all they would give me for my trade in!! So I pay $43,000 for vehicle and 6 years later, its only worth $2,000!! Blue book is $11,000!! All I wanted was to at least get 1/2 of the blue book! However, that was not even considered! We have bought 8 GM vehicles brand new totaling $275,000! My dad retired from GM so I have always been loyal!! Never had any issues with our 4 Avalanches, Montana Van, Camaro, and Cavalier! The Acadia was my favorite (at first). I loved the style and room in it, but Ive seriously been so disappointed by all the issues - engine, camshaft, transmission, no radio or sounds because amp is fried! Front end making awful noises which again, they refused to fix! I will be purchasing another GM (dads discount is too good to turn down) and I hope and pray it will be alright because like I said, this Acadia is the only one weve had trouble with! I hope this helps someone! Make sure if you buy an Acadia to take it in at 36,000 and have a diagnostic run even if you dont notice anything and again before the 100,000 or 5 years!
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I int
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
First we had to buy a computer. Then bad leaks that destroyed our DVD playe
First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015..
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
I purchased a 2008 Acadia on February 28, 2013. We love the body style and
I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.
I have owned this 2008 Acadia for less than a year and have only put 20,000
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pre
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of p
I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of problems.. Some lights stopped working. AC we turn it off and it keeps working. Yesterday my dad was gonna go to work and that piece of junk didnt wanna start with key stock on the ignition. The day we bought it staff was very helpful but GMC is the worst brand out there. Do a favor to yourself and buy any other brand but GMC. GMC is junk. I rather have any Korean car than this useless car company.

