Jeep Automobile Model 2018 Jeep Compass
Jeep Automobile Model 2018 Jeep Compass

Jeep Automobile Model 2018 Jeep Compass

2018 Jeep Compass

The 2018 Jeep Compass is a compact SUV that slots between the subcompact Jeep Renegade and the larger Jeep Cherokee in the Jeep lineup. It offers a balance of off-road capability and on-road comfort, making it a versatile choice for a wide range of drivers. Here's an overview of the 2018 Jeep Compass:

Engine Options: The 2018 Compass offered a single engine option:

A 2.4-liter inline-4 engine producing 180 horsepower and 175 lb-ft of torque. This engine was paired with a 6-speed manual transmission on the base Sport trim or a 6-speed automatic transmission on other trim levels.

Trim Levels: The Compass was available in several trim levels, including the Sport, Latitude, Trailhawk, and Limited. Each trim level offered different features and capabilities.

Four-Wheel Drive: While front-wheel drive (FWD) was standard on lower trims, most Compass models came with Jeep's four-wheel-drive (4WD) system, which offered various 4x4 modes for different driving conditions. The Trailhawk trim was the most off-road-capable and came with advanced 4WD features.

Off-Road Capability: The Trailhawk trim was specifically designed for off-road adventures and included features like increased ground clearance, skid plates, and an enhanced 4x4 system. It was Trail Rated by Jeep, signifying its off-road capabilities.

Interior: The Compass offered a comfortable and practical interior design with a good amount of cargo space for its class. Higher trim levels included features like a touchscreen infotainment system, Apple CarPlay, Android Auto, and leather upholstery.

Infotainment and Technology: The vehicle came with a 5-inch or an available 7-inch or 8.4-inch touchscreen infotainment system (depending on the trim level), which included features like smartphone integration, navigation, and satellite radio.

Safety: Standard safety features included airbags, stability control, and a rearview camera. Advanced safety features such as blind-spot monitoring and rear cross-traffic alert were available on higher trims.

Fuel Efficiency: The Compass generally achieved competitive fuel economy ratings in its class, with estimates typically ranging from 22 to 25 miles per gallon (MPG) in the city and 30 to 32 MPG on the highway, depending on the configuration and driving conditions.

Compact Size: The Compass's compact size made it easy to maneuver in urban environments and provided a practical option for city driving.

Price: The 2018 Jeep Compass typically offered good value for a compact SUV, with a range of available trims and options to suit various budgets.

The 2018 Jeep Compass appealed to buyers looking for a compact SUV that combined everyday practicality with off-road capabilities. Its versatile lineup allowed buyers to choose a model that best suited their needs, whether for city commuting or off-road adventures. As with any used vehicle purchase, it's important to review the maintenance history and have the vehicle inspected to ensure it's in good condition.

Manufacturer: Jeep

MODEL: 2018 Jeep Compass

MSRP: $27985.00 USD


Related Error Code Pages:
Jeep Automobile Error Codes,

Related Troubleshooting Pages:
Jeep Automobile Troubleshooting,

Related Repair Pages:
Jeep Automobile Repairs,

Related Parts Pages:
Jeep Automobile Parts,


Jeep Automobile Model 2018 Jeep Compass


Product Reviews:

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my
7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!
Published: August 10, 2021
Amy of Omaha, NE
Source: consumeraffairs.com

Transmission keeps shifting into neutral. Check engine light goes on. I hav
Transmission keeps shifting into neutral. Check engine light goes on. I have to pull over and restart to get the Jeep to have power again. There is something wrong with the Trans, shifts very hard not smooth at all. Who designed this piece? Did damage to the rear end and I think it was the trans shifting so hard that it broke things in the diff. They had to rip it all apart but did comp the rear end. The dealership said everything was fixed. I had to pay for the trans to be serviced 20K miles early and pay for the car rental. I feel like they should have comped everything, their parts are failing. Then parts (Flood Lights) were stolen off my Jeep while getting serviced, what Next? The next day after getting the vehicle back the Check engine light came back on and the car shifted into neutral while on the freeway. This has been happening since about 35K miles, now at 40K. This is a dangerous situation and someone is going to die driving these vehicles with these trans shifting out of gear. Very sad for their top of the line jeeps loaded. I love the look of these vehicles but the auto transmission sucks! I wish I would have bought a manual. Please Recall the Trans before you hurt someone!
Published: November 4, 2014
Dion of Saratoga, CA
Source: consumeraffairs.com

Jeep does not stand by their product! Sorry everyone for my rant, but I hav
Jeep does not stand by their product! Sorry everyone for my rant, but I have to go off about Jeep customer service and how awful they are! We have had a Jeep Liberty for 6 years which we bought brand new. We have had to replace every window twice, one - three times, the air compressor three times, the relay switch, the battery three times, the cruise control doesnt work (and hasnt for 4 years!), and the heat doesnt work when it gets really cold (so when you need it!), and now the car just dies for no reason despite regular maintenance! Jeep customer service’s response to every single one of these claims (with the exception of the windows since that is something every 2006 Liberty is experiencing) is Not our problem! All I asked them to do is take their piece of crap car back! Would they do it? Nope, it’s not their problem. They said you can try to get out of under the car at your own discretion. So, tell me, if their cars are so great, why dont they want them back? Because they are awful cars! Dont ever, ever, ever buy a Jeep! They are awful and will not last. Do not buy a Jeep!
Published: August 10, 2012
Crystal of Fort Thomas, KY
Source: consumeraffairs.com

The back driver side window fell down and wouldnt roll back up. Dealership
The back driver side window fell down and wouldnt roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Libertys?
Published: October 4, 2011
Cathy of Utica, KY
Source: consumeraffairs.com

Handles well and is solid. I have a liberty limited, get great mileage for
Handles well and is solid. I have a liberty limited, get great mileage for the size engine. The company just needs to do a better job for fixing the back passenger window and the drivers seat belt that dont always stay clipped.
Published: November 25, 2016
Anita of Scott, LA
Source: consumeraffairs.com

This is my first Jeep after owning only Toyotas, but the last 2 Toyota truc
This is my first Jeep after owning only Toyotas, but the last 2 Toyota trucks were nothing but trouble so I made a change and couldnt be happier. I have almost 3000 miles on the Jeep GC, its a blast to drive from smooth ride to awesome features it was worth the change. I had it in to the dealer twice for alarm install and receiving hitch and both visits went smooth. My only complaint is the sales department wasnt that knowledgeable on service maintenance. I will say that problems happen how the Dealer and manufacture handle them can make or break us as consumers on buying there product again, and laws should become tougher so we the consumer are protected.
Published: January 2, 2015
Jon of Vista, CA
Source: consumeraffairs.com

2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt
2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt is intact, Power steering module is bad, must purchase steering rack (not sold separately) with module. Repair cost about 2014$ plus tax. Will not be purchasing another Jeep product. Had Dodge Journey with 89,000. Did not have any problems.
Published: June 12, 2020
Brandy of Lorain, OH
Source: consumeraffairs.com

2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo
2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.
Published: March 8, 2014
Vickie of Brandon, FL
Source: consumeraffairs.com

I purchased this 2007 Jeep Commander when it was 2 years old. It still had
I purchased this 2007 Jeep Commander when it was 2 years old. It still had a factory warranty. It has been nothing but a piece of garbage. This is by far the worst vehicle that I have ever owned, or that anyone I know has ever owned. Nothing but a pile of troubles. Windows never worked right, sometimes they went up, and sometimes they get stuck (elect). Water leaks through the sunroof tubes because of poor design. They need to be cleaned out twice a year or my car will be soaking wet and leaking from the handles and down through the doors to the floor. When heater turns on, makes loud squealing sounds, and to turn heat off you have to hit the ac switch. Seats also had bad wiring and would not adjust back and forth.I do regular maintenance on my car every three months, and my vehicle is garage kept. Ever since I had this Jeep, it stalls, wont start on first crank intermittently, shuts off while driving, and windshield wipers work when they decide to go on for no apparent reason. When I take it for service, no one sees anything wrong with it. No codes, no problems when test driving. Everytime I get this Commander out of the garage, two months later it is being towed in for another problem. In the last 15 months, I have had to replace the oil pan (really??? Rusted completely through), water pump, fuel pump, leaking transmission lines (poor design, rubbing together), crank sensor, and NOW to my amazement the ECM.Really??? I want to puke. Got to fix it, so that I can get rid of it. Because I NEVER want to look at another Jeep/Chrysler product again. I really hate the fact that someone else has to get this money trap junk. Because that is exactly what it is!!! When this Jeep hit 100,000 miles, which was 15 months ago, it has proved to be moneymaker for Jeep parts and labor, and a real unreliable vehicle for the owner. Lets not forget all the electrical and design problems it has had from the start. I am still at a shock about the computer system going bad. Yeah 1400.00, that never should have happened!!! I cannot wait to get it fixed and get it out of my name.
Published: December 4, 2015
sharon of Greensburg, PA
Source: consumeraffairs.com

Worst buying experience I have ever had. Purchased a new 2017 Jeep Wrangler
Worst buying experience I have ever had. Purchased a new 2017 Jeep Wrangler in April 2017 and it had been in the shop for the same problem. Jeep customer service keep promising they would take care of the matter. To call them when I was at the service department. I did and all I did was waste my time. They did nothing. I was awarded a buyback/repurchase lemon law. Customer service has been no help to me either and 2 months later Im still awaiting for this to be settled. They do not stand behind their product and their customer service is lacking.
Published: February 2, 2018
Patty of Bowling Green, KY
Source: consumeraffairs.com

I have a 2009 Jeep Liberty, 2 weeks after I drove it off the lot I noticed
I have a 2009 Jeep Liberty, 2 weeks after I drove it off the lot I noticed that the heater was not working. Took it in and the heater core had blown. Since I had this Jeep it has blown 4 times!!! The dealership (Suncoast located in Florida) and manufacturer will not help with the repairs. How can the same thing malfunction 4 times? How could they not help with the repairs of a part that has malfunctioned 4 times? I was sold a lemon! And will never purchase another Jeep again.
Published: March 9, 2018
Amanda of Largo, FL
Source: consumeraffairs.com

Ground squirrels chewed through the wire to my horn and I took my Jeep in t
Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.
Published: September 24, 2015
George of Roseville, CA
Source: consumeraffairs.com

My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everythin
My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.
Published: February 6, 2012
Kristen of Kotzebue, AK
Source: consumeraffairs.com

Purchased this vehicle and discovered its 9 speed transmission did not use
Purchased this vehicle and discovered its 9 speed transmission did not use 9th gear. After multiple visits to service dept. I was finally told I would probably never see 9th gear as it was developed more for the European market where speeds could reach above 80 mph. Many squeaks, and odd noises, no answers. Very jerky acceleration or very large delay, no fix for that either as it is a 9 speed electronic transmission. Very disappointed in this purchase as I have owned Chrysler/Jeep for over 20 years and this is by far the worst vehicle I have had with their name on it.
Published: February 24, 2015
Heather of La Porte, IN
Source: consumeraffairs.com

I own a 2007 Jeep Commander Limited 2WD, 5.7 Liter Hemi. The vehicle will l
I own a 2007 Jeep Commander Limited 2WD, 5.7 Liter Hemi. The vehicle will lose power at unexpected times and this has happened on multiple occasions and at various speeds. The vehicle will lose power and buck forward as if it has been rear ended by another vehicle, but the engine will resume without having to be restarted by the ignition. However, during the hesitation, you can not accelerate, all power is lost. The vehicle is still under warranty and I have experienced this problem from 42,000 miles to 79,000 miles which is the current mileage. It seems to happen every 3 months, putting mine and my familys life at risk. The dealership stated they can not fix the problem since the check engine light is not on, it doesnt throw a code, and they can not get the problem to duplicate on their test drive. There needs to be a safety recall on this dangerous situation before someone is hurt or killed!! I have contacted Consumer Affairs by email and encourage other Commander owners to do the same if you are experiencing this problem. www.consumeraffairs.com
Published: November 18, 2013
Tracy of Calhoun, GA
Source: consumeraffairs.com

The worst vehicle that I have ever own. No... the worst investment that I h
The worst vehicle that I have ever own. No... the worst investment that I have ever made. This vehicle has given me nothing but issues. I think that I may stop parking it in the garage and just park it at the mechanic every night. At 30000 the thermostat failed; at 50000 miles the water pump failed; soon after the head gasket blew; then the head itself; then the water pump again; the heat; the alarm would go off when driving; had two batteries die due to a draw somewhere; the camshaft had to be replaced; the cam sensor; oh... lets not forget the oil sender sensor and now back in the shop because it randomly stalls at speeds over 40 miles an hour. I feel like I am driving a Yugo.
Published: December 30, 2016
Timothy of Hazlet, NJ
Source: consumeraffairs.com

I just bought the Jeep Liberty a few weeks ago. I like its automatic window
I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.
Published: June 28, 2018
Ari of Richland, WA
Source: consumeraffairs.com

I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging an
I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I dont get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. Im up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.
Published: April 10, 2012
Murielle of Haute-Aboujagane, NB
Source: consumeraffairs.com

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I
I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I cant drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.
Published: May 18, 2012
Susan of Wichita, KS
Source: consumeraffairs.com

I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day af
I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day after I brought It home the transmission went. The Jeep Service said that it needs to have the transmission replaced. Chrysler will pay with the warranty but I was told this repair will greatly reduce the trade in value of the vehicle. I havent even made the first payment yet! I dont want that Jeep. I will take a new one or nothing. Chrysler so far said no. How do I get outta this?! I dont want a Jeep thats value has been reduced through no fault of my own. The vehicle has other issues that I reported the day after I bought it. Service at Bedards said cant be anything wrong because its new.
Published: September 9, 2014
Dorothy of Pittsfield, MA
Source: consumeraffairs.com

My Jeep Liberty has been a safe, reliable vehicle that has required only ro
My Jeep Liberty has been a safe, reliable vehicle that has required only routine maintenance. Its got a great capacity in the rear for its size. Convenient when Ive bought small furniture items. I also like the four-wheel drive. We could tow this car behind our RV, and it would support the lift for my husbands mobility scooter without dragging. However, the seats could be more comfortable.
Published: June 15, 2018
Kay of Kenova, WV
Source: consumeraffairs.com

My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep
My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.
Published: July 29, 2012
Ennis of Punta Gorda, FL
Source: consumeraffairs.com

Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chr
Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chrysler vehicles for over 17 years and every product that we have purchased always resulted in having a serious problem(s). We would have the vehicle serviced and traded up and purchase a new vehicle. The trust in your car products and materials has been irretrievably shattered. I purchased a brand new 1996 Chrysler Sebring which had consistent problems, traded up, purchased a brand new 1998 Chrysler Concorde that had transmission locked up, paid the car off and purchased a 2003 fully loaded Jeep Liberty. What a travesty. Here I am again, old faithful, believing this vehicle will be different psych. With every vehicle I purchased, things never got any better, only more repair bills. Currently, Im at Russ Darrow on S. 108th Street with outrageous repair costs on my Jeep including consistent ABS brake light problems, unresolved engine light problems, replaced air compression motor & pulley drive system, belts locked up, transmission leaking, water reservoir and of course, its nobodys fault. After keeping up with all my maintenance checks on all my cars with the dealership, I still cant keep a vehicle that can run successfully past 70,000 miles before requiring major repair. This is ridiculous. At this point, I am no longer interested in purchasing another Chrysler product ever as long as I live! I will be following up with a complaint with to the BBB and anyone else that will hear my complaint.
Published: October 4, 2012
Robert of Brown Deer, WI
Source: consumeraffairs.com

I am experiencing an engine stall problem. I bought the car (Jeep Commander
I am experiencing an engine stall problem. I bought the car (Jeep Commander) in the UK for 136 thousand. A similar car has been recalled in the US, but nothing is being done in the UK. I dont know where to complain, and I think it is a manufacturers fault.
Published: August 22, 2012
Sue of London, Other
Source: consumeraffairs.com

My 2007 Jeep Commander has had a no start no crank issue for over a year. I
My 2007 Jeep Commander has had a no start no crank issue for over a year. I started by changing ignition switch which fixed the problem for 6 months. Problem came back, changed battery. Problem returned 2 weeks later for good. Changed ECM as per service bulletin.
Published: April 19, 2014
Jason of West Seneca, NY
Source: consumeraffairs.com

My 2005 Jeep Liberty has faulty window regulators (these are used to operat
My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.
Published: August 5, 2011
Allison of Austin, TX
Source: consumeraffairs.com

While driving down the freeway in the left lane, about to pass a tractor/tr
While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my 05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The Electronic Throttle Control according to my owners manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isnt going to run it until its fixed.
Published: October 27, 2011
Robert of The Dalles, OR
Source: consumeraffairs.com

I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the
I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!
Published: June 14, 2014
Angelica of Decatur, GA
Source: consumeraffairs.com

I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.
I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.7 6 cylinder. I have called them & emailed the company on several occasions about my dash lights just coming on & losing all power as I am driving. Its very scary because I always have my 13 yr old in the vehicle. No code comes up on the scanner when I have brought it in several times to the garage. Jeep Chrysler says they have not heard of this issue. I have found many many people with this issue online. Very discouraged with the same issue. There is so many wires & control panels in this vehicle it makes me nervous that some of these wires are fried & nobody can find it. I am exhausted with paying out of pocket with this vehicle. Yes its a 2006 but I can not afford anything else & I have had it for 5 yrs now. These issues started about 1 1/2-2 yrs ago. I loved this vehicle & with me driving everywhere for my daughters sports its worked. Now I get nervous & I dont trust it. Which makes me very sad. This vehicle has made me stopped doing stuff that I used to. Thats no way to live. I love Jeeps but this is making me not want to buy a Jeep again. Its something I cant keep putting money into. The issue I also have is the service engine light. Thats the catalytic converter. My mechanic told me to check with Jeep because it is something well known for breaking in them & there could be a recall. I did check & again they didnt know what I was talking about. This is the 2nd converter Ive put in the vehicle in 5 yrs. The paperwork from the 1 previous owner had also done it 2 yrs before I purchased it in 2014. Which in my previous vehicle that I had for 10 yrs not once did I put a catalytic converter in. After reviewing several reviews from Jeep Commander owners I decided to write a review out of frustration. I really would like to think Jeep would do the right thing especially with our kids always in our vehicle & future Jeep buyers deciding to not buy another Jeep. Thank you.
Published: June 2, 2019
Laura of New Durham, NH
Source: consumeraffairs.com

I bought my Jeep Liberty Jet in 2014 at 21000 miles, is now 33000 mi. In Au
I bought my Jeep Liberty Jet in 2014 at 21000 miles, is now 33000 mi. In August I was at the Jersey Shore driving on hwy going 55 mi, car dashboard light up then turned off, lost power. I had no control of acceleration pedal - dropped down to 25 mph, was lucky no cars was behind me. I pulled over to shoulder of road. I turned off car engine then turned back on, it was fine then happened two more times.Another time night interior light came on, didnt go off when I turned off car, did it manually, keyless entry does not work to start car on both keys. I changed battery - first time happened. 2 months after bought car then last month other one dont work. On dashboard gate ajar light does not go off even though flipper glass and lift gate works fine, however I do see when it rains the inside if flipper glass edge inside is wet.When I turn on headlights when dusk outside my dashboard fades out. Bought it to Jeep dealer in Paramus. They said I need to repair TIPM wire and need rear tailgate actuator repair. They said it will cost $1050. Some of these things happened after the recall of the faulty airbags were installed. Also had a misfire #5 code, had it fixed 2 months ago. This car has more issues than Vogue. Hope Chrysler recognizes there are a couple of people on car complaints.com and other website blogs having same problem.Car drives ok but I dont feel safe driving it on hwy. This is my second jeep. I love the car. I buy American Trust in the work but who knows where the parts are being made. Spoke to dealer, lemon law, Jeep complaints, blogged, want to let others know they can be in danger, none of their agencies can do anything about this issue. I have no choice but to pay out of pocket for something that looks like it is a recall/defect especially with the TIPM. Going to get it fixed before I get killed by this jeep.
Published: October 12, 2016
john of Lodi, NJ
Source: consumeraffairs.com

I have had the radio in my Jeep replaced for the third time. I got a call f
I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.
Published: November 4, 2019
Darin of Montrose, MI
Source: consumeraffairs.com

My rear passenger window has broken for the 4th time. This time, I had had
My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply dont care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. Im sure glad my tax dollars helped bail Chrysler out. Well, I am not.
Published: October 5, 2011
Kathrine of Phoenix, AZ
Source: consumeraffairs.com

I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in
I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just cant believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they wont stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.
Published: December 13, 2011
Melissa of Cross Lanes, WV
Source: consumeraffairs.com

2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timin
2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isnt 10 years old!
Published: November 7, 2011
Todd of N Branford, CT
Source: consumeraffairs.com

Check Engine Light/Software Updates - To begin with I am glad that you are
Check Engine Light/Software Updates - To begin with I am glad that you are reading this, on the other hand I am sad. Simply because you would not reading this unless you have had problems with your vehicle. I bought a new 2015 Jeep Renegade Trailblazer, bad mistake. This is the fifth Jeep I have owned and let me quite frank about it, it is a piece of garbage. If I had known the thing had been made in Italy I would not have bought it, much less traded my 2010 Jeep Liberty for it. At this date it has less than 20,000 miles on it and I have the records to show that it has had over 20 software updates done to it. Lemon law, right, the only thing that is yellow here is the Jeep representative that will not return my calls, and at this point the service manager at the dealership will not return my calls either. They know the vehicle is a piece of (well you know what).Right, I am pissed, but who cares out there? I am writing this just to blow some steam off. Vacation time comes around and Im afraid to go anywhere far in it. Thats sad, new vehicle and no trip anywhere. Now, let me say this. I have found out the motor of this thing was designed by the same man who designed Maseratis, (or so I have been told), well he might know fast motors, but he dang sure is not an electronics guy. Really, JEEP should take pride in the fact that they used to be made in America and that they have served in many wars and stand up for the American people that bought their products. By doing so, Mr. JEEP guys, just take this piece of heap that you call a vehicle and stick it. Just pay off the remainder of my note. And in return, I promise you, I that I will never make my driveway look that bad again, by having a Jeep parked in it. If anybody out there, has any suggestions, feel free to comment about it.
Published: February 1, 2017
Linda of Graham, TX
Source: consumeraffairs.com

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it n
I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.
Published: September 30, 2015
Joseph of Clinton, MD
Source: consumeraffairs.com

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stal
I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!
Published: March 11, 2019
Desiree of Upland, IN
Source: consumeraffairs.com

I purchased my 18 year old son a Jeep Renegade two years ago. He recently b
I purchased my 18 year old son a Jeep Renegade two years ago. He recently broke down and the Jeep had been at the local dealer’s for almost two months. The dealer, as well as corporate, are stating they do not have the coolant fan in stock and they are not even manufacturing the parts any longer. I have no vehicle and paying a car payment on this. Very unprofessional and no accommodations are being made. I now get a generic email from an escalation person at Jeep Corporate and they are very vague and stated we will get another update on parts in October. Very unsatisfied with my first Jeep purchase and would not recommend to others. I can’t drive the vehicle or even sell it as it does not run.
Published: September 17, 2017
Mandy of Springfield, VA
Source: consumeraffairs.com

This is my second Jeep. My 2001 Laredo experienced locking or freezing of t
This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!
Published: September 19, 2011
Vanessa of Verona, WI
Source: consumeraffairs.com

2015 Jeep - The transmission that whines when I pull off and stop. Understa
2015 Jeep - The transmission that whines when I pull off and stop. Understand the Jeep have 9 gears.
Published: May 17, 2015
Terroe of Houston, TX
Source: consumeraffairs.com

Overall a great car, especially for New England weather. Great handling and
Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.
Published: December 13, 2019
Laura of Malden, MA
Source: consumeraffairs.com

I have had NOTHING but problems since I purchased a Jeep. RECALLS that do N
I have had NOTHING but problems since I purchased a Jeep. RECALLS that do NOT HAPPEN, years pass, then they supposedly fix it and soon afterwards you have major problems. The p41 recall is a joke and a scam. They never had the proper part to fix the problem. They were getting a lot of complaints and having to pay for rental vehicles for people who complained to their attorney generals. Then they lie to you and tell you the part is available when it isnt. When you catch them in their LIE, they back off and wait a few months and then tell you the part is available. Shortly thereafter, your starter is fried??? This company is evil to the bone and if you are a FOOL...then go buy a Jeep.
Published: March 1, 2016
Lauren of Abingdon, MD
Source: consumeraffairs.com

I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove
I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile or so and fades in and out constantly while driving, and it doesnt matter if were in town or out in the middle of nowhere. I have complained and had it in the shop repeatedly for this problem and all I ever get is lied to and called a liar because they cant duplicate the problem, even though Ive shown them no less than four videos of the radio losing its signal. My wife finally took the service manager at our dealership on a ride-along and proved to him that the radio is a piece of junk, to which he agreed. Corporate still WILL NOT REPLACE THE RADIO with one that actually WORKS.Chrysler Jeep Dodge Ram SUCKS! I have own three brand new Hyundais, all with XM, and NOT ONE SINGLE PROBLEM, EVER! We have a so-called Case Manager from Uconnect who is about as worthless as ** on a boar hog. He whines that hes not authorized to have the radio replaced. Then why has he been wasting my time, dragging me down to the dealership time and again only to be told Im a liar and they cant help me. I may have an arbitration agreement that I was forced to sign, but it only precludes class-action suits. Im getting my own lawyer and I am going to sue Jeep under Nevadas Lemon Law. And its going to cost them a whole lot more than a radio by the time its over. Also, I will NEVER buy another Jeep, or anything else this fly-by-night outfit makes. Screw buying American, Im going back to the Koreans for my next ride.
Published: September 12, 2017
Patrick of Las Vegas, NV
Source: consumeraffairs.com

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. D
In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.
Published: March 13, 2019
T of Other, Other
Source: consumeraffairs.com

I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when
I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when I would drive it. When oil gets low motor will shut off. It would stall when making turns. I looked for leaks and didnt find any leaks. I noticed the jeep burns at least 2-3 quarts of oil every 2,000 to 3,000 miles. I called Dealer and Chrysler Corp. They said the same thing. Now I have to fill up with oil between oil changes. Sad, This Jeep burns oil like a old car.
Published: November 29, 2018
Ralph of Raleigh, NC
Source: consumeraffairs.com

I bought my jeep in August 2014. I first had problems with it September 26,
I bought my jeep in August 2014. I first had problems with it September 26, 2014 with the transmission. The dealer fixed the issue and said things were fine. On November 8th, the lights came on and it wouldnt drive. Had to have it towed again. I stated I did not want this car. The dealership stated they talked to Chrysler and they would not do anything. On December 29, 2014, I was driving the engine and another light came on and the car hardly moved and would not go into reverse. The car is at the dealership and I am waiting to hear if Chrysler will now admit it is a lemon. The car appears to have problems every 2,000 to 2,500 each time. I am extremely disappointed and upset with Chrysler. I owned a Jeep Compass from 2011 to 2014 and had no problems.
Published: December 30, 2014
velma of Theresa , NY
Source: consumeraffairs.com

I was very disappointed cause my Jeep needs a new engine. It has a blown he
I was very disappointed cause my Jeep needs a new engine. It has a blown head gasket after 3 months of me owning it and the seller cut the 4 wheel drive shaft out. I wish I could have brought it to a garage to have it looked over cause then I would have had the opportunity to say no or gotten it cheaper or had the seller fix it. He just plainly ripped me off for like 2000. Its just not worth putting that kind of money in it. I also didnt like the center console. It has the window controls there instead of by the window like on the door panel. Even so, I liked the fact that it was an SUV but wasnt huge. It had plenty of space and seemed to have run great. Was also pretty easy to work on and maintain but I didnt really get to drive it all that much.
Published: June 23, 2018
Bobbi of Sabattus, ME
Source: consumeraffairs.com

I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to hav
I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11. I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.
Published: July 27, 2011
Shirley of Odessa, TX
Source: consumeraffairs.com

My wife was driving our 2010 Jeep Liberty and pulled out from a red light.
My wife was driving our 2010 Jeep Liberty and pulled out from a red light. The Jeep would not stop accelerating and she was going 60mph in a 25mph. She was pushing the brake with one foot and holding the gas pedal up with the other foot to try to get it to stop. It wouldnt stop until she put it in neutral. The brake should override the gas pedal but didnt. This Jeep had the APP sensor replaced due to defect 11 months ago and after being towed to dealership, I was told it was the floor mat that came with the vehicle from the dealership. It was towed back to our home where it still sits undriven. I cant believe after two incidents they act as if we are making this up. There seems to be issues with Jeeps drive by wire system and the APP sensor is an issue. Why not leave the old cable system alone? It worked fine for 50+ years.
Published: November 14, 2012
Don of Bristol, VA
Source: consumeraffairs.com

I purchased 2013 Jeep Patriot Latitude in January of 2013. Since the car wa
I purchased 2013 Jeep Patriot Latitude in January of 2013. Since the car was purchased, I have had nothing but problems. The first issue was that the windshield wipers kept turning on by themselves. I took the car back to the dealerships service department only to be told that a star case was made. No resolution. The second issue that occurred was where the car completely stalled out at 10 MPH which nearly caused a terrible accident that could have injured myself and my 9 year old daughter. I had to turn the car off, wait and then turn it back on. The car stalled again. After 20 minutes of waiting, the car began to drive as normal. I took the car back to the dealership AGAIN. The service manager kept my Jeep for the entire day (keep in mind that they do not even issue rentals) and called to tell me that ANOTHER STAR CASE was made.After my third visit for the stalling issue and for the windshield wipers, the dealership finally decided to change the wipers relay switch which seemed to stop the problem. After 5 visits for the stalling issue, there still has not been any resolution. I have contacted Jeep over three times, via phone and by the email on the site and still have yet to be contacted from the representative in one business day. I am furious that I cannot get any type of satisfactory service. I will NEVER purchase another Chrysler product. I have began exploring other options for a new vehicle which is sad being that I am a single father who just needs reliable transportation to provide for his daughter. Oh by the way, today is 5/15/15, I had to take my Jeep into the service dealership at 10:15AM EST for yet another diagnostic check.
Published: May 15, 2015
Keenan of Ladson, SC
Source: consumeraffairs.com

My 2006 Jeep Liberty rear window regulators have been replaced four times.
My 2006 Jeep Liberty rear window regulators have been replaced four times. We do not even use the rear windows so there is no reason for them to just drop while driving. Jeep will not do anything about this, and as I am seeing, this is a common problem.
Published: September 25, 2011
Tanya of N Charleston, SC
Source: consumeraffairs.com

While driving on vacation, on the 2nd day, my 2008 Jeep at 41,138 gave out
While driving on vacation, on the 2nd day, my 2008 Jeep at 41,138 gave out on the transmission. I had to stop in MS State for repairs costing $3,699.13+135.60 car rental. Upon returning home, I called Chrysler who is willing to pay only $1,500 with no explanation or were concerned as to why the Jeep did what it did. I have been at this since August 14. Today, I am told the check for $1,500 is on the way but I have asked them to reopen the case as I am still not satisfied nor was I given any reasons except that the Jeep loaner has any warranties. It seems the Jeep had three years, 36,000 and no more. My question was whatever happened to power train warranty of 80,000/100,000?I find Chrysler staff incompetent to do their job in dealing with their customer and has no lack of concern over this early transmission issue with the Jeep. Mind you, they acknowledged it is an early problem but because they feel there is no warranty with the car, they were not going to further review why the transmission failed. They never called the dealership where it was repaired to this day. I have reported them to the TX AG and NHTSA/DOT and will continue to post this issue on any website that will alert any consumers on this automaker. Now that the case has been reopened, I will wait and see what the outcome will be the second time around. There was a day when I asked for the Chrysler corporations phone number. The operator gave me to their roadside assistant line.I am very angry and very frustrated at the way I have been treated. By the way, they not only asked me for the repair bill. They had the gall to ask me for my credit card statement to show that I really did pay for the repairs of $3,699.13. How do you like that for treatment by Chrysler Customer Care? I would like all Chrysler owners to review their warranty and those that are thinking of buying any Chrysler products, read the warranty book before buying their cars.
Published: September 11, 2012
Mimi of Temple, TX
Source: consumeraffairs.com

The problem began initially in 4/2010 when the vehicle had 53,165 miles on
The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.
Published: August 9, 2012
Oldair of Coral Springs, FL
Source: consumeraffairs.com

The stalling turned out to be intended functionality. It is a feature of t
The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.
Published: January 1, 1970
Jim of Burlington, IA
Source: consumeraffairs.com

My 98 Jeep is an amazing car. It has saved my life a few times. The major
My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.
Published: August 14, 2011
Meghan of Blanco, TX
Source: consumeraffairs.com

Ive always owned cars and I love SUVs. This Jeep Liberty has good gas milea
Ive always owned cars and I love SUVs. This Jeep Liberty has good gas mileage but had horrible suspension. Engine had to be replaced ball joints twice and locks keep malfunctioning. It does go good in the winter and four wheel drive is tricky but when you get it it works good. Price and the body style was also nice. It is roomy, convenient and I like the color, too. But a CD player, better engines and a better suspension would be nice. And fix the four wheel drive as well.
Published: June 26, 2018
Tammy of Princeton, WV
Source: consumeraffairs.com

My 2006 Jeep Liberty (standard) has had all four windows changed. It neede
My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldnt start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesnt lift the car up high enough to change the tire.Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldnt fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I havent even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. Whats next? A five years old without off road driving and it is falling apart. Not cool.
Published: September 24, 2011
Rebecca of Sheldon, VT
Source: consumeraffairs.com

I am absolutely astounded that Jeep/Dodge/Chrysler is selling automobiles.
I am absolutely astounded that Jeep/Dodge/Chrysler is selling automobiles. I purchased a brand new car in 2015 and it has broken down 9 times, I am going nuts. Dealership does nothing... no integrity... Zeigler Dodge of Schaumburg is a travesty. Chrysler ignores complaints while I ride my bike.
Published: September 12, 2016
Karen of Schaumburg, IL
Source: consumeraffairs.com

My lumbar support periodically gives me and other drivers a rabbit chop to
My lumbar support periodically gives me and other drivers a rabbit chop to the left kidney while driving down the road. Periodically, when you adjust the electronic lumbar support on the drivers, it will pop and thump you in the lower back. Too bad, even though this has happened to multiple drivers during the 6,000 miles Ive owned the vehicle for, since the dealer cant duplicate the problem, my experience doesnt count. If this was a rattle that I was hearing, or a shake that I was feeling, Id understand the need for an ability to duplicate the problem requirement to fix. But a kick to the back? Thats not opinion, thats fact. If I kill myself in this car one day, check the seat. Chances will be good that this was the real cause of the accident!
Published: November 26, 2014
James of New Orleans, LA
Source: consumeraffairs.com

I own a 2010 Jeep Liberty with the sky slider roof- reason I bought the car
I own a 2010 Jeep Liberty with the sky slider roof- reason I bought the car! It is broken & Jeep has stopped making parts to fix! Shame on Jeep for not supporting their product! I have contacted Jeep but they tell me to look in salvage yards- REALLY? I have searched for parts to no avail! My vehicle is 8 years old, low mileage & in great shape except for the main attraction- the sky slider! Therefore making the car worthlessness!
Published: March 11, 2019
Jody of South Dennis, MA
Source: consumeraffairs.com

Owned car since July 2021. Today 11-4-21 it sits in shop again for bad Ucon
Owned car since July 2021. Today 11-4-21 it sits in shop again for bad Uconnect screen/controls. No reliable screen means no climate control, radio, nav, phone connection. Service appointments are 3-4 weeks out and they won’t fix it. No loaners. Nightmare and I’m not sure based on documented visits they aren’t trying to avoid lemon law issues. Won’t say it’s same issue on paperwork???
Published: November 5, 2021
Nelson of Wethersfield, CT
Source: consumeraffairs.com

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Tran
Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.
Published: April 9, 2015
Uro of My City, Other
Source: consumeraffairs.com

This is our third time with the windows failing to open/close - regulators
This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.
Published: October 6, 2011
Ken of Belford, NJ
Source: consumeraffairs.com

I purchased my Jeep Grand Cherokee Eco GC Diesel in September 2014 and sinc
I purchased my Jeep Grand Cherokee Eco GC Diesel in September 2014 and since then I have had multiple issues. Check Engine light constantly goes on and they say it needs to be updated when serviced... Well service doesnt do this regularly. Filled up my DEF with the same stuff I always fill it up with and all of a sudden when driving home it states Incorrect DEF fluid. See dealership. Then all my lights start to flash and I get a message that says Engine will NOT restart in 175 KM. Well its Sunday and no freaking dealership service department is open. Not impressed!! When you buy a $60,000 new vehicle it should not have issues like this. Camrose and Sherwood Park dealerships: When I bought from Camrose dealership they never even told me it needed DEF so just about ran out. Also when I asked if I could get the oil changed anywhere they said yes... Well guess what? You cant. You can only get it changed at a dealership as they do not sell the filters to anyone BUT the dealerships. Took it into Sherwood Park dealership to get it serviced and have the updates done and guess what? They charged me an outrageous to get the oil change and then never even did the updates. Asked them to do the updates and they said I would have to book an appointment with the service department. When I went to book an appointment they didnt even know what I was wanting when asking for them to update the computer system. Thirdly Asked them to clear the check engine light so I could at least use my command start and the Techs there didnt even know how to do this. Super frustrated with my Jeep and both dealerships.
Published: October 4, 2015
Crystal of Sherwood Park, AB
Source: consumeraffairs.com

I bought this car 3 months ago and right now has 435 miles. I notice that e
I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.
Published: October 26, 2014
Richard of East Elmhurst , NY
Source: consumeraffairs.com

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at
I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.
Published: July 6, 2013
Steven of San Antonio, TX
Source: consumeraffairs.com

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good exper
2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.
Published: December 23, 2014
William of Arlington, TX
Source: consumeraffairs.com

I recently had to have ball joints and rods replaced in my 2008 Jeep Patrio
I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.
Published: March 16, 2012
Adrienne of South Amboy, NJ
Source: consumeraffairs.com

I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately no
I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately noticed problems with the wiper blades coming on, dash lights began to dim, radio light display unable to see. I set a service appointment with dealer purchased from. Their review of problem was no problem could be located, even after I typed a detailed list of the items mentioned. Well, here we go again. I set the service appointment again, as the problems have gotten worse, now the AC will not cool and with the wiper, dash lights, radio display are still not working properly. So, I will see what the service department says tomorrow. Unfortunately, I paid cash for the thing, and what a mistake that was. I am 76 year old, gray-headed female; tell me out there, will I need an attorney to get the dealership to stand behind the warranty? Has anyone else had this type of electrical problems with their new 2012 Jeep Patriot?
Published: June 21, 2012
M of Wilson, OK
Source: consumeraffairs.com

To Whom It May Concern, I’m writing this letter to voice our frustrations
To Whom It May Concern, I’m writing this letter to voice our frustrations with the Jeep brand, and express our concerns for other owners of the 2013-present day Jeep Cherokee. In July of 2017, my now fiancé purchased a 2015 Jeep Cherokee Trailhawk 4x4 from Ramsey Motors in Riverside, MO. The vehicle at the time had roughly 24, ** miles, it was a one owner vehicle originally purchased new from Gladstone DCJ & R in 2015.On approximately June 18th-19th, the car would not start for my fiancé to make her commute to work. She found a ride, and I had MOPAR roadside assistance tow the vehicle to Stateline CDJ&R of Kansas City for diagnosis. On June 21th, a representative of Stateline called to tell me a PRNDL switch was the root of our issue and quoted me to replace. I protested, believing the issue to be caused by a failing alternator, however being ”highly qualified technicians” I agreed, and Stateline followed through with the service. We picked the car up from Stateline on 6/29/18.The morning on 6/30/18 (yes the next day!) the car failed to start at a gas station in Pittsburg, KS, I instructed my fiancé to take the vehicle to Jay Hatfield DCJ&R in Frontenac, KS. A diagnosis by the service tech that day suggested… a failing alternator! Jay Hatfield apologized for the Stateline’s mistake, quoted me to repair, and promised the car returned to us by the end of the following week.The next few days were spent communicating with and agreeing to a 50% refund of our service fees done by Stateline, we picked the vehicle back up from Jay Hatfield on 7/6/18, I replaced the battery as a precaution the next day. 19 days, 2 dealerships, over $1,500.00 out of pocket, we finally had our vehicle back and felt comfortable with it again. How wrong was I!In early September, the vehicle failed to start on several occasions. Being that Jay Hatfield last had their hands on it, and frankly I found them to be honest and straightforward gentlemen, we made the 100 mile trip back to Jay Hatfield with the vehicle for a 2nd diagnosis. Jay Hatfield kept the vehicle for about 4 days, repeatedly stated to me the vehicle started each time they tried, and returned it to me. I felt like the boy who cried wolf! Are these service departs downright over and done with me? We’re not crazy, the vehicle is malfunctioning, we don’t drive 100 miles for a service appointment for fun & games.We made it through the next 30 days or so without an issue, until the morning of 10/10/18. While leaving a doctor’s appointment and going to work, the car died on my fiancé in traffic. A complete loss of power to the vehicle, no dash lights, no acceleration, nothing. The vehicle was pushed out of traffic, eventually regained power on its own, and driven home where now it sits dead in the driveway. Emergency lights are nice to have when a vehicle is stalled in traffic, my fiancé was not afforded this luxury!This is the final straw, it is clear as day that Chrysler/Jeep builds an inferior product, and maintains inferior means of training technicians to diagnose the very vehicles they sell to the public. The vehicle is nothing more than a $32,000 lawn ornament. Bringing me to the purpose of this letter, as stated above, we are collectively through with CDJ&R vehicles we want nothing to do with this Jeep Cherokee. I am writing with hope that somebody of purpose takes notice, and chooses to take the extra steps to address a customer’s complaint even when their technician is stumped. It is clear there is a deep electrical issue with these vehicles that needs to be investigated. A stalling vehicle in traffic, and subsequently pushing it out of traffic in the rain is a terrifying, extremely unsafe, and completely avoidable situation. I urge you all to take this into consideration when the inevitable “next one” arrives on your doorstep, hopefully that situation turns out better for the customer. If you have any questions, or wish to discuss this topic further, I can be reached via email or on my cell @ **. Thank you for your time.
Published: October 12, 2018
Gavin of Kansas City, KS
Source: consumeraffairs.com

I have always been a Jeep fan, from the time of childhood. I loved everythi
I have always been a Jeep fan, from the time of childhood. I loved everything about them, the look, the engine, the fact that they were American made, and the impression that they took care of their customers. Sadly something as little as an auxiliary cord insert has changed all that. After my auxiliary cord started to malfunction I took the car into the jeep dealership to get it looked at. They sprung their diagnosis fee at me last minute which so happened to be $100 dollars, to look at the radio. They came back to tell me conveniently that this issue couldnt be fixed and that I would need an entire new radio which would be extra, of course. Knowing exactly what happened to the auxiliary cord, I questioned their diagnosis.So I contacted the company directly, which apparently means to them that I didnt understand what was being told to me at the dealership, so they clarified all the information, (basically a waste of time with ID member **), who also failed to answer my other question of who is supervisor was and how to contact them. What makes matters worse is that I was informed in the waiting room by a fellow customer, how to fix the problem for only $50. I had already agreed to the diagnosis fee, assuming the Jeep Company had their customers interests at heart. Instead I felt like it was another situation of a big company taking advantage of the little guys, for a small price.After seeing their reviews, it doesnt surprise me that their customer service rate is so low. It seems as though Jeep is trying to fix that the wrong way. All of the employees were very nice telling me they were unable to fix the problem, but thats not what customer service is about. Its not about being nice. Its about having your customers best interest at heart and that is NOT a Jeep thing.Further information, I have had the car 2 years and as great as it has treated me, its not a car I would recommend. I got into a minor fender bender a couple of months back where I hit another car going 10 mph. There was no visible damage to either cars, so we just exchanged information and went our separate ways. The Next day my check engine light went on and my car started to act funky, so I took it into Midas. They told me that it looked like my car hit a metal pole, with all the damage that was created, $900 of internal damages after a hit going 15 mph.Another issue Ive had with the car was its roaders. My aunt drove my car over a parking curb. That one bump created an additional $800 bill because the roaders are not make to support that type of maneuver. (Rolling OVER a CURB.) Jeeps get a fake rap for being tough. That is not the case with the patriot. I am done with Jeeps based on their priorities alone. Take care of your mechanics (who get paid by the customer btw, not the company). Take care of your customers, and maybe your cars.
Published: June 22, 2017
Mykel of Fairview , IL
Source: consumeraffairs.com

Im experiencing stalling, shuddering and shaking. I was told by a Jeep deal
Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.
Published: October 5, 2018
Rosalind of Newark, NJ
Source: consumeraffairs.com

Daughter was in an accident where she said that she gave the Liberty a litt
Daughter was in an accident where she said that she gave the Liberty a little gas and it jumped forward. She rear ended a Saturn. She hadnt driven the vehicle much since she was only 16 at the time and I put it off as inexperience. We had a gas cap error appear on the information center and after 2 trips to the dealership, they found out that a hose had a hole worn into it by the wiring loom. I sealed the hole temporarily and cleared the error code. I noticed that when I revved the engine and held at a constant RPM of 2000, it would rev to 3000 RPM and fall to 1000 RPM without any fluctuation of pressure on the gas pedal. When I revved it to 2000 RPM, again it went back up to 3000 and I removed my foot... it did not quit revving. I turned the Liberty off and took the seal off the hose. Same revving pattern. Took to Landers McLarty in Bessemer and the service manager is now aware of the issue. STAR(?) ticket is to be opened with Chrysler.
Published: April 2, 2014
Bryan of Hoover, AL
Source: consumeraffairs.com

We purchased a 2007 Jeep Commander less than a year ago. Within the last fe
We purchased a 2007 Jeep Commander less than a year ago. Within the last few months, every light on the dashboard has flashed on and off. When the heat is on, the heat will totally shut off. And now, the widows act like they dont want to roll down and the back door doesnt unlock all the time. We have taken it to the Jeep dealership and paid to find out what was wrong with it. We were told that they didnt know why and they cant find anything wrong with it. So we paid to be told that theres nothing wrong with it and the Jeep is still doing this. Please respond and help me as to what to do with this Jeep. Thank you.
Published: January 6, 2013
Calandra of Willoughby, OH
Source: consumeraffairs.com

Dashboard material is all wrinkled and de-laminating. Dealership not intere
Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.
Published: December 4, 2018
Barry of Toronto, Other
Source: consumeraffairs.com

My 2007 jeep commander wants to stall when starting off. It remains locked
My 2007 jeep commander wants to stall when starting off. It remains locked at 35 mph, until I shift it to neutral, and back to drive. The dealer cannot find the problem. I fear that it will get me into an accident at some point.
Published: February 28, 2012
Thomas of Lakewood, WI
Source: consumeraffairs.com

I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 mile
I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we’re still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.
Published: March 7, 2012
Susan of Warren, MI
Source: consumeraffairs.com

I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles
I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles and we are only getting 7-10 miles/gallons in the city. I cannot get any assistance from the dealership. They just tell me to wait until summer and see if it improves. Anybody have some of the same problems?
Published: February 11, 2012
John of West Fargo, ND
Source: consumeraffairs.com

2014 Jeep Cherokee Front End - I have also been to the dealership with this
2014 Jeep Cherokee Front End - I have also been to the dealership with this problem. They found one tire out of balance. Now it is worse. Took the tech for a ride and he said he could not feel what I was feeling, even when I drove and told him. Usually from a stop and just when accelerating to 35 mph. It feels like front right tire.
Published: July 2, 2014
Jan of Eau Claire, WI
Source: consumeraffairs.com

My Jeep Patriot is good and reliable. I drive easily to work every day, ove
My Jeep Patriot is good and reliable. I drive easily to work every day, over 50 miles, and get around on my rural gravel roads, which can get really wet or slick in the winter and spring, and dont always get plowed quickly. Plus they are hilly, so I need 4 wheel drive often after bad weather. The engine is good, but not very powerful. I would like to feel a bit more power when I press the gas pedal. I also got bigger tires for my jeep, as the original tires were kind of small, and I wanted more powerful looking tires. Other than that, I like that its an SUV, a 4 wheel drive, has lots of room in hatch, leather seats and is comfortable. I really wanted a Jeep, as I had a Jeep in the past that I loved, with the classic Jeep look.
Published: June 19, 2018
Amanda of Lincoln, NE
Source: consumeraffairs.com

I have had my 2013 Jeep Patriot for almost 5 years now. I like this car bec
I have had my 2013 Jeep Patriot for almost 5 years now. I like this car because it gets good gas mileage, it has a satellite radio, heated seats, heated mirrors and radio controls on the steering wheel. Also it has a sunroof that I enjoy a lot. I like almost everything about my Jeep Patriot. The only thing I dislike a little is that it is a bit hard to tell how close you are getting to objects. But other than that, it has been a very reliable vehicle and all I have had to do is have it serviced.
Published: June 14, 2018
Anna of Kingston, NY
Source: consumeraffairs.com

My Limited Jeep Liberty 2004 revs up when at a stop, particularly at stop s
My Limited Jeep Liberty 2004 revs up when at a stop, particularly at stop signs and stop lights. This seems to be a problem with many jeeps after doing some search on the internet. The revving up has been getting worse.In addition, I just realized that I paid for the replacement of bad ball joints on my car soon after I purchased it from Diamond Dodge Jeep Chrysler in Flagstaff, AZ. Unfortunately, I have no clue about cars and I was told that I needed a replacement which cost close to $1,000 and only later, much later to find out that I had replaced and paid for something that there was a recall for. I took it back to the same dealership for the recall and they never once told me that they were going to refund me for the $1.000. I know I sound very dumb that I went along with the mechanic when they told me that my car needed two new ball joints and then later took it back in for a recall and only now finding out that they were the same issue. The terrible part is that I got it both done at the same dealership that I bought my car from and they did not tell me that they had the ball joints fixed already and that they would refund me my $1,000, instead, they told me they replaced the ball joints after they already had fixed it. Unfortunately, I cant do anything about it now as Ive noticed that that dealership no longer exists, probably because they were up to no good.Is there anything I can do or anything you would recommend to me to do for both of my issues above?
Published: September 27, 2011
Vanessa of San Diego, CA
Source: consumeraffairs.com

I bought a Renegade 2015 and allegedly sold me a warranty against MECHANICA
I bought a Renegade 2015 and allegedly sold me a warranty against MECHANICAL MISTAKES; I signed a paper that says INSURANCE OF MECHANICAL FAILURES; It turned out to be a guayazos insurance and wash the seats if they are stained. The collection of the policy was $895.00 and the insurance has an invoice of $240.00 which I have a copy (MAPFRE IS THE INSURER AND THE INSURANCE IS CALLED AUTOGUARD). I can say that the Renegade Jeep is a crap is only aesthetic and the warranty is very short combined with the dealer who cheated me, not even gave me carpets or accessories any further, they promised change of oil for 2 years or 8 changes of oil but As the Renegade uses synthetic oil they only honored me only 4. I have already invested around $1000.00 and right now I am without a car until possibly on Monday the vehicle be repair.
Published: May 12, 2017
Ricardo of Maunabo, Other
Source: consumeraffairs.com

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a h
I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.
Published: April 27, 2016
marcy of Fulton, MO
Source: consumeraffairs.com

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes ou
2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007s. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for safety? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.
Published: January 11, 2012
TMob of Magnolia, TX
Source: consumeraffairs.com

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise,
Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?
Published: June 28, 2012
Tina of Mansfield, OH
Source: consumeraffairs.com

Ive now owned five Jeeps. Two Grand Cherokees and three Wranglers (two JK m
Ive now owned five Jeeps. Two Grand Cherokees and three Wranglers (two JK models and one JL model). While Ive had a hiccup or two, Jeep has been great about making things right and the vehicles have been reliable. The reliability and versatility have kept me a loyal Jeep customer. Recently, and unfortunately, we were the victims of an F-250 Super Duty red light running hit-and-run driver that hit us and ran totaling the vehicle with only 4980 miles. Me, my wife, daughter, and son, all walked away the kids with zero injuries and my wife and I with minimal airbag related injuries. To say I am thankful is an understatement. Im so bummed that I lost so much of what I invested in my Jeep and am having trouble finding a replacement, but at the end of the day, we all walked away from a collision that had we been in a smaller vehicle, there would have likely been severe injuries or even death. Thank you Jeep!
Published: July 4, 2021
Marshall of Petoskey, MI
Source: consumeraffairs.com

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the
My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.
Published: August 13, 2016
Chantal of Langley, BC
Source: consumeraffairs.com

A number of times, the transmission felt as if a clutch was slipping. This
A number of times, the transmission felt as if a clutch was slipping. This happened first thing in the morning a number of times. The dealer changed something he called the valve. A week later - the same thing happened while climbing Mt. Washington, NH. I had to do a dangerous U-turn and had no engine braking all the way down. After an hour, the problem cleared. The dealer actually told me that there is no engine braking on this car... Chrysler said that if the dealer doesnt find the problem then they will give me the car back. Basically - they are calling me a liar. KEEP AWAY FROM CHRYSLER!!!
Published: October 7, 2014
Nissim of Beachwood, OH
Source: consumeraffairs.com

Ive had an overall decent experience. I dont love the Jeep but its reliable
Ive had an overall decent experience. I dont love the Jeep but its reliable enough. The Jeeps design and features are very appealing. It has heated seats, a sunroof, a lot of extras, and its nice to look at. There are also chrome rims. It connects my phone through the radio too. Its durable but I bought it certified from the dealer and as soon as the warranty expired I feel like I keep having to replace parts. Ive had a lot of little mechanical issues go wrong as well. Also, when my teenagers sit in the back there isnt much leg room and I cant seem to have enough space to bring things. Our leather seats also get cold in the winter, and have some tiny tears now.
Published: June 24, 2018
Melissa of Plymouth, MI
Source: consumeraffairs.com

In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 fo
In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 for the dealership to replace it. In 2013, one month after my warranty on the compressor, it went out again. I took it back to the dealership who replaced the dryer, but the mechanic said I needed another compressor. They said this time it would cost another $1300. The compressor lasted the rest of the summer, but this year it has stopped functioning again. I cannot afford to replace the compressor each year! I am now driving my Jeep Liberty without air conditioning. I feel the company and dealership has taking advantage of me because I am a woman and my lack of mechanical knowledge.
Published: April 22, 2014
Pam of Leighton, AL
Source: consumeraffairs.com

Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the
Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the correct upside down position. I was driving appx 65-70mph and side rails ripped out of the sheet metal in the roof. Luckily no one was hurt. My $1700 board was demolished. This is unacceptable.
Published: June 27, 2015
William of Pacifica, CA
Source: consumeraffairs.com

My radio has a 30-gb hard drive in it. The idea is to be able to load music
My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesnt recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.
Published: July 24, 2012
Richard of N. Massapequa, NY
Source: consumeraffairs.com

We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the t
We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the time we bought it used has been nothing but trouble. We bought the jeep two and half years ago from a Chrysler dealer. It was warrantied and after a week and half of ownership we took it in and had the roof checked out. It would not slide open from the back and a made a clicking noise. After much complaints and phone calls the dealership had it repaired but it took at least 1.5 weeks for the repair of roof because they didnt have a person that knew how to fix the problem. The noise is so loud that you cant enjoy your radio or conversations. The dealership said they did the repair out of courtesy and that I would had to pay over $1500 for the repair. Now, the roof is broken again and will not close all the way!!! I have been looking to find someone who knows how to fix it but no one will touch them. These roofs should be on recall!!!
Published: January 13, 2016
Dessie of Canton, GA
Source: consumeraffairs.com

I have a 2004 Jeep Liberty Limited which I purchased new. It has always bee
I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.
Published: October 6, 2012
Edward of Tampa, FL
Source: consumeraffairs.com

I own a 2015 Renegade with 47k miles and it has been in the shop three time
I own a 2015 Renegade with 47k miles and it has been in the shop three times in the last 45 days. It is currently in the shop now going on 31 day and it is still not fixed. It is have a power and drive issues that they have pointed at electrical as the main issue. I have opened a case with Jeep Corp and they have not done anything to assist the dealership and the case manager David and his manager Samantha have done nothing but hang up on me and not give a ** about me the customer. I have made two payments for a car that I can’t even drive and they won’t give me a loaner for more than the first 10 days. I am screaming at the top of my lungs get off your ** and send or get the right person on the phone with the dealership to fix my Jeep. If anyone wants to get any further info and you are from Jeep call Xtreme Dodge in Jackson Michigan and they will know my case.
Published: January 21, 2020
Jaison of Jackson, MI
Source: consumeraffairs.com

I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Co
I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, were always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.
Published: March 28, 2012
Tina of Sherman , TX
Source: consumeraffairs.com

I bought a 2007 Jeep Liberty in 2010. The first problem was with the window
I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, have your windows gone out yet? Or say, I see your windows are wedged, I had to keep mine that way until I got rid of it. Is there somewhere I can turn to with the company?
Published: October 23, 2011
Betty of Hope, AR
Source: consumeraffairs.com

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The
This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.
Published: November 10, 2011
Phillip of Grand Haven, MI
Source: consumeraffairs.com

Bought a new JL Rubicon from the dealership. 4 days later the handle falls
Bought a new JL Rubicon from the dealership. 4 days later the handle falls off. Took to dealership. Waited an hour for them to tell me they needed to order parts. Next day go back and they have wrong parts again. Of course after another hour wait. They couldnt even tell me when the parts will be in stock. Just that its a new model so could take some time.
Published: April 12, 2018
Charles of Justin, TX
Source: consumeraffairs.com

TOP