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Buick Automobile Model 2020 Buick Encore GX
2020 Buick Encore GX
The 2020 Buick Encore GX is a subcompact crossover SUV that slots between the smaller Buick Encore and the larger Buick Envision. Here are key details about the 2020 Buick Encore GX:
Engine Options:
The Encore GX typically offers a choice of engines, including turbocharged three-cylinder and four-cylinder options. These engines provide a balance of power and fuel efficiency.
Transmission:
Smooth Transmissions: The engines are usually paired with a continuously variable transmission (CVT) or a nine-speed automatic transmission, contributing to smooth and responsive gear changes.
Exterior and Design:
Modern Styling: The Encore GX features a modern and stylish design with Buick's signature grille, sleek lines, and available LED lighting.
Interior and Comfort:
Quality Interior: The Encore GX typically offers a well-appointed interior with comfortable seating for up to five passengers. The cabin is designed to be quiet, providing a pleasant driving experience.
Available Features: Depending on the trim level, features may include leather upholstery, power-adjustable seats, and a variety of available tech options.
Technology and Infotainment:
Buick Infotainment System: The Encore GX comes equipped with the Buick Infotainment system, featuring a touchscreen display, smartphone integration (Apple CarPlay and Android Auto), and available navigation.
Driver-Assistance Features: Depending on the trim level, the Encore GX may offer advanced safety features such as forward collision warning, automatic emergency braking, and lane departure warning.
Trim Levels:
The 2020 Encore GX is typically available in various trim levels, allowing buyers to choose features and options that best suit their preferences.
Comfort and Convenience:
Comfort Features: The Encore GX includes available comfort features such as a power liftgate, dual-zone automatic climate control, and available heated seats.
Safety:
The Encore GX typically comes equipped with standard safety features, including airbags, stability control, and antilock brakes, with available advanced safety options.
Size and Versatility:
The Encore GX is designed to be more spacious and versatile than the smaller Encore, offering additional cargo space and a more accommodating interior.
The 2020 Buick Encore GX caters to those seeking a subcompact crossover with a focus on modern design, technology, and a comfortable driving experience. With its size and features, the Encore GX is positioned to appeal to urban drivers and those who prioritize maneuverability without sacrificing utility.
Manufacturer: Buick
MODEL: 2020 Buick Encore GX
MSRP: $25395.00 USD
Related Error Code Pages:
Buick Automobile Error Codes,
Related Troubleshooting Pages:
Buick Automobile Troubleshooting,
Related Repair Pages:
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Related Parts Pages:
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Buick Automobile Model 2020 Buick Encore GX
My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.
Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.
The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.
My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.
Buick Century has been an extremely reliable vehicle, and the only car we have owned in the last sixteen years. We have driven it mostly in town, but have also taken it on several road trips. We like the style, shape, and exterior design of this vehicle, as well as the comfortable, easy, smooth ride. It has a roomy interior, as well as a very large trunk space. It also gets super gas mileage. While its our favorite car to date, we are not too thrilled about the quality of the car radio as it has aged - the speakers have become quite fuzzy and the volume will not hold steady. Also, a compact disk drive would be nice.
I was in search of a good sized SUV and decided on the Buick Encore. Perfect size for what I wanted and needed. Good on gas and a comfortable ride. I live in a cold weather state and the option of heated seat and steering wheel made this choice simple for me. It offered ample leg room as well as comfortable seat belt fitting. Since this was my first time actually purchasing a car I went with various updates. I picked forward collision alert, Bose surround system, lane departure warning, rear vision camera, memory seat, and remote vehicle starter. I am single but I have more than enough room to fit my nieces, nephews, and younger cousins. It does not seem like it from the outside but the interior is very roomy which adds to a comfortable fit for all.
After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.
We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot figure out what is wrong. First we took the car to Richard Kay Superstore in Anderson, SC. They had it for 3 weeks, told me they called the GM engineers but never documented it. Gave us the car back, said it was fixed but the engine light came on within one hour driving the car home. Called the dealer back, they offered no solution, left us very disappointed. We decided to try the local Chevrolet dealer, Sonic Chevrolet in Walhalla, SC. They had the car for two months, replaced a number of sensors. Contacted the GM engineers, started a issue ticket with them. Sonic Chevrolet took the time with us and said if the light comes on again there are only two things left, one that will cost $700.00 and the other that costs $1,000.00. They said the engineers told them they have never seen this happen before.Well after two days the light is back on. Since we have already spent $1,000 on parts and another $650 on new tires. I should say we originally purchased the car new and always had it serviced by GM dealers and mechanics on a regular basis. We will be bringing the car back to Sonic Chevrolet in Walhalla SC. With this issue, one needs to ask, why would anyone want to buy a GM vehicle when the computer or engineers cannot find out why the engine light is on? Seems to me that if there was no computer you wouldnt need all of the sensors and there wouldnt be a issue with a engine light, and I wouldnt have had the car tied up for three months or had to spend the money on top of the regular service we had done.
Everyone of my family that has owned one in the past says theyre a very well-put together automobile, and highly recommended them. I would suggest checking Buick out, they are a very good automobile. They are very dependable, and all the ones my family has ever owned lasted for a long time. When they do need to get checked out, for any type of problem, theyre usually not in the shop very long, as whatevers wrong is easily fixed. And theyre a relatively low priced car.
2013 buick regal t - The light on the radio info center goes dim and goes out. Had it back to Buick but they cant find anything wrong with it. Take it home, does the same thing. Is anyone having the same problem?
2012 LaCrosse - Heating/Cooling issues on the driver side... i.e. air conditioning on in the car, heat blasting out of driver side. Touch screen no longer works. Clear coat has failed in several spots. I have detailed cars for 25 plus years and I keep my cars paint protected better than most and I have 6 locations on the bumper where the clear coat has peeled off, and now a new 2 inch piece of clear coat missing on the driver side front fender.
Initially you would be blown away. Its so luxurious and comfy inside. Great features. Seems high end. STOP! Dont let that fool you like it did me. Dont believe my review. Just google complaints with Buick Enclaves and thousands of consumers have the same complaints as me. The transmission and powertrain needed to be replaced. Was stuck on highway out of town several times with transmission, powertrain, and StabiliTrak problems. The SUV decelerated to less than 10mph many times on the road... DANGEROUS. That check engine light stayed on. I took it to many many mechanics who could not fix it. Buick wants you to pay to just replace the whole thing... thousands of dollars. If I didnt have an initial extended warranty I wouldve been out $3k when it 1st happened on natl highway. The wave plate needed to be replaced then. The valves and hoses constantly break and leak and need replacing. I have spent thousands out of pocket as a teacher and single momma. This car is a money pit! Beautiful, spacious. Comfy, but you will never be able to relax! Passenger airbag light is on and rear backup alert is on. The airbag alone in a passenger seat 800. For what you pay for the luxury car, you might as well drive a cheap car that gives you no problems. GMC wont recall these terrible engine and transmission problems either though they know about it and many consumers complain about it. Rip off. They should spank themselves! They deserve 1 star.
I had this vehicle 3 weeks only 27 miles on it when purchased. At time of problem there was 1000 miles on car. Pulling onto Highway at highway speed vehicle began to shudder and lose power. Pull off Highway shut down engine waited 10 minutes. Try to start engine it would not start. At time of problem check engine get mechanical service and traction stabilizing lights were on. I am writing this review because I have read so far 6 similar complaints. Car is now at dealer and I am waiting to hear what they say.
I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!
I went looking for a different type of car. As I looked I saw several of this brand and they all seemed comfortable. And yet they were fuel efficient. I have found it to be both. It is not as sleek as I would like but that is due more to the age of the car than to the workmanship. I overall like the style and appearance of this type of car. I have electric doors and automatic locks are not present but that is due to age of the vehicle. This vehicle will seat 6 people comfortably which was great. Yet if there are only 2 people it is comfortable and effective than I thought it would be. It is good that it has child proof doors.
Buick has been a trusted car company since 1904 with the Model N all the way to today with the Enclave. They are a brand I trust and always will. They have all the latest tech for any modern person from Bluetooth capabilities to on board navigation. It everything someone high tech would need and it runs smooth and gets you exactly where you want to go without problems. It seats my whole family of 6. My partner drives, Im in the passenger seat, my parent in the back with the two kids. They all fit snuggly. Oh and uncle Gerald and aunt Millie fit in the trunk quite nicely if needed and they have no qualms about it.
Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.
While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.
Buick has multiple models providing a wide variety of performance. Great selection. Pricing and service is exceptional. Dealerships are professional and customer focused. Appearance stands out from similar automobiles. They are sleek and streamlined reflecting modern trends. They have multiple features to ensure comfort and style combined and have latest technological devices to make the driving experience classical. Great car: reliable and dependable. Spacious and well planned interiors. They hold modern family numbers easily and comfortably. Great for comfortable long drive vacations and visits. Also fits friends and acquaintances comfortably and adds to the enrichment of the experience. Buick also offers the ability to personalize individual cars. Upgrades are available to each and every feature. Car feels as if it was designed by the owner. Only thing missing is the name of the owner on the car. Would purchase a new Buick every three years.
2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.
My 2016 Buick Lacrosse has been a pleasure to own. The vehicle performs very well on the highway with a smooth and very quiet ride due to the quiettune technology with reasonable gas mileage. Performs well for city driving also with premium suspension which helps to smooth ride on bumpy roads. Handling is also very good and gives you a good safe driving experience. Interior is very nice with excellent large info and entertainment screen. Highly recommended.
I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.
I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.
The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.
Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.
Bought my 2017 Buick Cascada new and had no problems until June 29, 2019. Since then nothing but problems. Four attempts to repair at one dealership between June 30 and the middle of July. The dealership claimed they fixed/replaced crank shaft and can shaft three times and the issues were unrelated. Returned car to me leaking oil. Second dealership has had car since first week of August with turbo part 30 to 60 days out. GMC representative informed me that’s a parts issue not theirs and since they plan to repair it they are upholding their end of the deal. I thought the deal was a quality car?!?? Apparently the deal is provide bare minimum and expect consumer to be happy. I expected more from Buick. Should have stuck with Nissan. Less flash but a lot more reliable!
The Buick Enclave is a joy to drive and great for long distances in respect to comfort and safety. It is powered well but that fact does give it a thirst for fuel. I would recommend this make and model to follow-up drivers.
One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.
At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.
This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!
Gets stuck in first gear. In the shop over 30 days. GM cannot fix it. Car a lemon from day one. District Manager doesn’t get back to you. Very poor customer service. The interlink system shut off all the time. GM cannot fix that as well. Need to give me my money back. Also dealers keeps damaging the car when they try to repair the car. GM need to take the car back. Case open Since February. All I can say is this is ridiculous. Don’t buy GM.
I purchased a 2015 Encore in 2016. I took it in for regular service at the dealer from which I purchased the car. Didnt have any problems with it until this year. We were taking a cross country trip to Albuquerque. On 6/23, we were about an hour out of Albuquerque when there was suddenly a loud noise coming from the engine. I immediately took it off cruise control and the noise stopped. I reengaged cruise control and the noise started again. So I disengaged cruise and every time I tried to accelerate, that noise started again. I took the car to the dealer the next day, and was told that the turbocharger was gone. Then the bad news got worse. They told me there were no spare turbochargers in the country. They put it on national backorder and couldnt tell me when one would be available.After nearly a week, the dealer told me that they had made arrangements for a one-way rental which I would have to turn in when I got back home. They also told me that I could then rent another car until mine got fixed, and then they would ship it to me here in Maryland. They also told me I could submit the rental car bill to GM and MAYBE they would pay it. I decided to buy a new car instead, primarily because I had no idea how long I would be driving a rental car and there was no guarantee that GM would pay the bill. Now my brand new 2019 Encore is in the shop with a broken charge air plate. No idea how long it will take to get the part. Meanwhile Im in another rental. What happened to quality control??
The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me very few problems but gets good gas mileage and is great for long trips.
On April 9, 2015 I was in a frontal impact accident. After it hit the front my vehicle then rolled over landing on the passengers side. I did have my seatbelt on, however, my head still hit the steering wheel. The windshield was heavily damaged going into the car on the drivers side. I had to be taken to the hospital via EMS where I got 8 stitches to my left arm, and countless tests. I still have to go to physical therapy for my right shoulder. The vehicle had to be towed via flatbed truck. Windshield and airbag a huge safety concern. I have had two GM vehicles, one an 07 Malibu and this 06 Buick Rendezvous. The Malibu was part of a massive recall and I feel like GM needs to take a further look into the quality of vehicles they are selling, while placing thousands of people in harms way.
Buick park avenue - I really didnt have any trouble with this model especially the engine started right up even during the winter. It was the body it would rust out. The appearance of this model was very pleasing. The size was good if you didnt want a truck or SUV. When I say size I was able to transport at least six people and they were comfortable and this model has all the things that you would look for: air conditioning, heat, seat are adjustable, low on gas, large truck. The new models had a much better appearance on the inside and outside but also had the things that makes it a Buick. They kept like good mileage, able to seat more passengers, plus up to date things like Wi-Fi, rear view backup. I have a large family 4 children of my own and thirteen grandchildren and sometimes I had to pick up a whole family and get them where they need to be.
Buick offers a wide range of vehicles to suit every need, ranging from mid to full sized sedans (Verano, Regal, and LaCrosse) to mid to full-sized SUVs (Encore, Envision, and Enclave). It even offers a convertible, the Cascada. You can easily build and customize your new Buick on the website. The prices and descriptions are well outlined, so you know exactly what you are getting. The images to the vehicle update in real time and you choose your options.The largest vehicle can easily accommodate seven passengers with room to spare. The Envision offers a roomy interior with a sleek, stylish look. It comes with standard AWD and a turbo-charged 4 hp engine. The vehicle offers a variety of cargo, exterior and interior color packages and interior cargo lining to prevent damage to the vehicle. It is all about interior comfort and style.
I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. Hes the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.
Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.
With Buick, you can have a sunroof put in, remote start, security alarm, leather seats, Bose stereo and speakers, always worth the money. DVD and CD player with USB attachments are installed too. The smooth lines of the body, the distance in the lights, without leather also, stereo, surrounding sound, feels like it had a lot of room when riding passengers. I can take myself, my mother, three other grown adults and have so much leg room to stretch out, you dont feel like youre squished, on top of each other. Park Avenue had more of a luxury feel to it, nice leather, drives easily, comfortable, feels great on the road, feels like youre in your chair at home. Definitely recommended.
I have a 2012 Verano. Paint started coming off hood. It has never been parked under trees. Now paint on roof and top of truck is all faded. The sides are starting to look the same. Out of my bumper to bumper warranty 3000 miles ago. It has to be defective paint. GM is going to look at it they said.
I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues with my fuel system since using E85 gas. I was told that I could use regular gas or E85 because its Flex Fuel. I had my fuel pump replaced, had to have my fuel drained, lines cleaned and because of the E85 gas I used Im still having issues. The dealership advised me not to use E85 again. GM has a bulletin out since Jan. 30, 2017 saying E85 is damaging these vehicles but REFUSED to help me when I filed a complaint. DO NOT PURCHASE FROM GM. They will not back up their product ESPECIALLY since this is a mistake on their part! I will be contacting legal help concerning this matter.
This complaint is not about customer service at any Buick dealer, but a complaint against the design and production engineers who designed a 2008 Buick Lucerne that requires the fender well to be removed at a labor cost of $250.00 to replace a low beam bulb that costs less than $20.00. How stupid can GM get and what a ripoff to a long-time Buick owner? If I have to pay $250.00, I will never buy a GM product again.
Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.
Never do anything like this, but if it saves someone going through the pain my family has, it is worth it. DO NOT PURCHASE A BUICK ENCLAVE. We were so proud of ours when we bought it, but have been so disappointed. Nothing but issues. Started with cracked transmission gear (which they DID fix). Then the front end issues began. Popping and rattling in the front end. Took it in and paid to have it fixed. Caused uneven wear on tires and had to replace those (and 17 tires arent cheap). Since then, have had front end done 4X!!! Finally a mechanic friend of the family told me to Google (Buick Enclave front end issues) and could not believe what I found. Evidently there are known issues that Buick has decided NOT to stand behind. Several of the complaints said that their repairs usually lasted 3k-5k miles and then came right back (at $1k-$2.5k a pop). Why do I still have it you ask? Because this issue is so known that the dealers I would like to trade with (definitely not Buick), comment on the issues. Dont take my word for it, Google it for yourselves!
The Buick Enclave for my family of six has given me nothing but problems. My check engine light would stay on majority of the time. It use to sound like something up under the vehicle was loose because it would rattle really badly. Whenever you started the truck up, it would make a loud roaring sound and grinding when making a left hand turn. My heat/air went out. All of the warning signals began lighting up. My front driver tire would always go low; but I was told by the dealership that the passenger back tire sensor needed to be replaced. The list goes on and on, but now it has been inoperable and parked in front of my garage since May 4, 2017. I had just got the vehicle used from a car lot; that had just purchased it from the dealership next door to them that morning. The downside was that it was purchased AS IS and with no extended warranty. The worst part is that it was purchased to replace a car that I had just lost, due to a total loss of being in an accident where I was not the at fault driver. I went months without a vehicle after being forced to turn in the rental. Now, my family has to endure being without a running vehicle now for almost a year. It is extremely unethical on GMs part because they were already aware of many of their plethora of models/years before they even started. Now, my family has been going in debt to pay for a vehicle that we cannot drive. I have been forced to turn down temp jobs because the strain of lack of multiple public transit routes not coinciding with job schedules. Most people in social media groups have been bragging about at last getting rid of their money pit vehicles. I wish that was even an option for me. However, if I was even able to afford to get it fixed, I would still be taking a major loss with the $4000 that I put down plus the loan payments that we are currently still making in addition to when I was still making full coverage insurance payments. That could have been going towards the loan payments, repairs, or even another vehicle.
My 2012 Buick Verano at around 15,000 miles makes a noise when it shifts from park to drive and reaches 10 mph. I have had the part replaced once, the dealer and GM will not replace it again. I am supposed to live with this sound my car makes daily. They told me its the ABS sensor and its supposed to make that noise. Its not the clicking noise that I was told the sensor was supposed to make, it clunks like the transmission is having trouble with the first shift. I could not sell this car on my own while its making this noise, they refuse to replace. Why should I be expected to drive a car, still under warranty, while it makes this clunking noise daily? If its the ABS, should they not replace that, can this not be a safety issue?
Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.
Buick Envision has great vision of the road. Safety features, comfortable to drive, electronic capabilities and quiet when running. Leather is great quality too.
The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.
There are many different varieties that Buick offers. The features that this brand brings is absolutely outstanding. The blind spot is a very good help to me. I could not believe how well the features are still working as if I had just bought the car from the dealership this day. This brands passenger capacity is tremendous. I truly recommend it towards anyone who loves a nice comfortable, smooth car and for parents who have kids because it is very well with space. There is also enough space for fitting a lot of things in the car.
My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.
I purchase my 2017 Buick Verano April 29, 2017 from Hanlee Hilltop Buick in Richmond, CA. The vehicle had under 40 miles on it when I purchase, so I felt that it was a brand new vehicle and with the deal it was great. My problems with the vehicle started in August 2017. I went out to start my vehicle one morning and it would not turn over. All my lights and radio came on when I turned the key. I called roadside service to give me a jump start and the vehicle turned over. I took the vehicle back to the dealership to get looked at and the mechanic stated that nothing wrong with the vehicle. The vehicle started up and I drove off. After that incident my vehicle start acting up again on November 23, 2017.This time the vehicle wouldnt arm and I had to lock it from the inside. November 24, 2017 the vehicle wouldnt start again. So my vehicle was towed to Lehmers Concord Buick since theyre closer to me. Concord stated that they checked my vehicle thoroughly and they couldnt find anything wrong with the vehicle. December 13, 2017 my vehicle would not start, Buick roadside came out and jumpstart my vehicle. So as of right now Im fed up, Im having more problems with this brand new vehicle. The mechanic specialist at the dealership cannot find the issue. Buick roadside service had to come out multiple times to jumpstart my vehicle or tow. Also my neighbors or family members would jump my vehicle.The service department ask me all the time, are you leaving anything on in the vehicle? No, Im not. If I was, its a new vehicle why is it shutting down. I had problem in Feb. 2018, end up getting an jump from a neighbor. My vehicle is still under warranty and Im afraid that they going find whatever is wrong with the vehicle after my warranty has expire. The wouldnt start on June 10, 2018 at a family event after the vehicle sat for five hours. I had to get a jump from a family member. Again, on June 16, 2018 went out to the vehicle after shopping with my daughter for a couple hours and the vehicle wouldnt start. I took the vehicle to Buick on June 18, 2018. They again look at my vehicle thoroughly and reset some things. Vehicle was running good for almost a month.July 13, 2018 about 1140 pm I was leaving an event went to start my vehicle and it wouldnt start. I sat on OnStar for three in half hours to try to get someone to tow the vehicle to Buick in Richmond or Concord. I end in Richmond around 430 am on Saturday and had to catch Uber from Richmond to Antioch. My vehicle was left on the streets cause Buick didnt have no open drop off location with a situation like this nor a drop box for keys. I went back to the dealership Saturday morning about 9 am. I was told that its nothing they can do to my car until Thursday or Friday of the following week. My vehicle would have to stay on the street until Monday morning. As of today Im trying to use the Buick roadside assist to tow my vehicle from the Buick in Richmond to Concord. Thats hassle, I spoke with a young man at Buick roadside and he stated that someone will give me a call within four hours due to my situation. No callback! I called this morning and received a little help, still waiting for the call back about my tow from Richmond to Concord. Im going have to take further action, cause I know Buick most likely not going to let me out of the contract. THIS VEHICLE IS A LEMON!!!
I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I cant believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.
After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.
I have been very happy with my Buick Regal, however, it costs quite a bit to have repairs done at the dealership.
I purchased my 2012 Buick Verano when Buick introduced the new series in 2012. It was fairly loaded with many options and I have to say I thoroughly enjoyed that car. However I did have several manufacturer issues. In the first 2 years I had to 1. Force dealership to replace windshield because there was literally a full hand print within the windshield (during manufacturing someone touched either the glass or the safety plastic thats inside before glass was finished or fused together. It was right in my line of sight. Dealership went round and round finally they admitted they could see the issue and agreed to replace under warranty. 2. Rear window replaced. A strip in the heating element stopped working. Dealership had nerve to ask me if I could live with it... REALLY?? Its unset warranty of course I want it replaced. The factory paint job was sub par. I didnt realize it at first but it became obvious quickly. The bottom part of rear wheel wells behind where you catch ask the runoff and splash from tires started fading right away. Hood, bumper, roof all chipped way too easily... Regardless of these things I loved the Verano. It was totaled in an accident in 2015. I immediately bought a 2015 Verano. This one was way better, loved the build in wifi/ 4G LTE. It also came with advanced safety features and improved touchscreen infotainment.Only had 1 flaw that I didnt even realize. When I had it at a different dealership for oil change, I was going to buy touch up paint. The service manager was looking at my car and noticed few spots not quite right. Turned out after they flew someone from their GM headquarters out to Portland Oregon. He confirmed that my car was one of a select batch that had defective paint jobs. So they put me in a loaner for almost 3 weeks and my Verano had to be completely repainted. Since they contract that out, I was lucky enough to get a way better paint job than manufacturer. So as of just 2 months ago I finally got the car I always wanted but its usually way too expensive for my taste lol. I saw a 2014 Buick LaCrosse fully loaded and a premium pearl diamond paint job heads up display. This car was $47, 000 brand new. It was a one owner lease and had incredibly low miles on it. It still looked and smelled new. They were selling it for $21.000. I didnt hesitate I knew it wouldnt last long.. So far Im in heaven with my LaCrosse. I really cant find anything wrong with it. Its powerful, very quiet, feels sporty as well as elegant and comfortable... FINGERS CROSSED! So, obviously Ive had opportunity to change brands but I really do like Buick. I had never driven or owned one before 2012. Unless Buick introduces another great model I really want. I may most likely change to a different look and feel. I hope this helps anyone with questions or doubts.
For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.
Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, paint is flaking, seats are impossible to get clean, and now the turbo charger needs replaced. I will never buy another Buick again.
The Regal is a great car. It is good on gas 22 mpg and has great acceleration for a 2 cyl car. It has plenty of room for the front seats. The ride is very comfortable, has a large trunk area, good vision all around.
I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.
No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.
I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV for my 3 children and I. Needing more space, I traded in a more reliable vehicle in order to purchase it. However, my vehicle has caused me nothing but grief and $$$. Today 6/2/15 I took it to the dealer again at Fremont Buick because my air conditioner stopped working about 3 weeks ago (I live in the place with the drought, California). I first reported hearing a hissing noise last December and was told that nothing was wrong, but they did say that I needed to replace my rack & pinion and that the right axle was leaking. I spent $1,000.00 on that repair. Come March, before a road trip to Southern CA from Northern CA, I took my vehicle in again to ensure that all was well (it would feel like the car wanted to cut off at random times and the hissing noise still was happening). I was told again that the boot axle was leaking and also to replace the same rack and pinion. Umm, I just had that repaired 3 months ago?! They assured me that it was under warranty and fixed it again, now for free claiming that it must have been a defective part sent. They also told me that my timing cover needed to be replaced and was leaking. I did not elect to have that work done and didnt even understand what that meant since they said I could indeed drive to San Diego fine.Now for todays repairs needed: Timing cover plus water pump (leaking) $3,200.00, rear evaporator (leaking) $1,140.00 and power steering rack $2,079.00 for a grand total of $6,419.00. I still owe about $12,000 on the car! I just sat at work fighting back the tears... What a waste of money? In addition, I kept all services/maintenance up to date and none of this is my fault. Its not even normal wear and tear on models from the last decade according to an outside mechanic. I did purchase my car certified pre-owned from the Chevrolet GM dealership. So I decide to google for recalls... none! Google for complaints/issues with Buick Enclave and I see that tons of owners are having the same 3 issues that I am having with my vehicle. Im sure that GM is aware but for us we all simply have lemons. I work hard for my money and am a divorced mother of 3... THIS IS UNFAIR!!! SOMEONE HELP ME. I cant afford $7,000.00 in repairs for a faulty design that is not my own fault. I called GM and was transferred to the rudest senior advisor who I then ended up complaining on to a different supervisor. Guess the rep that I was transferred to is beyond annoyed with us whining customers calling daily with our gripes about safety & expensive repairs. PLEASE HELP A.S.A.P. Today I paid $160.00 which was the fee for them to tell me what was wrong. As an adult woman, standing there paying at the cashier holding my three-year-old daughters hand, tears began to fall from my eyes. These are truly widespread issues and GM is doing nothing about it. In addition, there has been no media coverage whatsoever. They have to be exposed, for these vehicles are leaving entire families unsafe!
This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.
I love the Encore and the convertible Cascada which is an awesome car but Im sure its insurance will be really high. It has great handling thats both quiet and smooth. I love the color which is a beautiful chocolate brown and they have very sleek designs and styles, leather seating and are now more stylish instead of the older style bodies. I choose leather interior with heated seats, rear view camera, Sirius XM radio and as always, I absolutely had to have my OnStar. No exceptions!! The seats are extremely comfortable. Being that the ride is quiet, my passengers never have a complaint. Roomy, spacious and plenty of seating for me and the kids.
They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!
I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,000 miles on it and I thought it would be a good used car. I didnt drive it right away due to car insurance problems. We took it on vacation and the air conditioner worked until we reached our destination. I couldnt take it in for service due to my work schedule. Once I took it in, they told me that the air compressor was cracked and leaked out all the freon. I believe they knew about this repair when they sold me the car. The repair is going to cost between $500 and $800. I looked around and cant afford to fix it since it was financed. I believe it was a deceptive deal. They sold the car advertising that it had air conditioning when in reality it didnt. I was furious. I talked to the service department and also the sales manager trying to get them to do the repair. I have a warranty but of course, it doesnt cover those repairs.
We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.
I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32,000 miles on it. With so few miles on it I thought it would be like driving a new car. I took it for a very short test drive and bought it. What a mistake. All the lights on the dash go dim, off and on all the time. Also, this week in the space around the odometer I get the message ice. Also, with the heater and air conditioner, it pauses if you change the settings at all. Ive never had this happen with any car Ive ever owned. The comfort level of this Buick is terrible. When you go over a manhole cover, brick road, railroad track, or uneven pavement, you feel every little bump. I also dont like the fact that the windows are so much smaller than all my previous Buicks. If I were to ever need to crawl out of one it would be impossible as they sit much higher up than in the other Buicks Ive owned. When I am merging onto the highway I really have to punch the gas to get up to speed. With my Park Avenue and LeSabre I could just push a little harder on the gas and be at speed very quickly. The gas mileage on this car is also terrible. Im lucky to get 20 to 21 mpg in town and 26 to 27 on the highway. With the Park Avenue I got 26 to 28 in town and 38 on the highway. If you have any walking problems and lean against this car, you can hear the molding move. This car is like being in a tin can. This will be the last Buick I ever buy.
My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.
Buick has a very large variety of models from cars to suvs. A great addition would be trucks!!! However Buick offers great vehicles at an affordable price. I have yet to see a vehicle made by Buick that was not modeled to please the eye. While Im not fond of the Riviera many people seem to love them. Buick makes very roomy vehicles. In the Century that I had 6 people could ride comfortably while 5 could ride luxuriously. The cars are very roomy and the dubs are even roomier. Buick offers many upgrade and customization packages. I had many upgrades on my second Buick and the upgrades didnt impact the price that much.
First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.
Buick offers a wide variety of sedans and suv like vehicles. They are all very luxurious and they ride very smooth. My Regal has a turbocharger that keeps the engine rpm really low. I love that my car can climb my hill ridden terrain and still get phenomenal gas mileage. The car has a wonderful sound system and Bluetooth connectivity, too. Also, the car is extremely roomy. I can fit four adults rather comfortably in back seat of the car and I love the dual climate control up front because my wife is always cold and I cant stand having the heat blow on my face. They are a very high quality vehicle manufacturer. I would recommend them to anyone.
My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.
They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.
The Buick has cruise control, air conditioner, power windows. Its good on gas mileage, has airbags, all wheel drive, manual trunk, GPS, and leather seats. Its a very beautiful designed vehicle. It has great bumper to Bumper warranty, and good prices. Its a good performance vehicle, and has lot power, lot of color design on the vehicle, and comes with extra seats. There are vents in back for Ac and heat. This vehicle upgrade is wonderful and the technology they did to this vehicle is awesome. Its a wonderful personalized vehicle for customers looking for in a vehicle. There are more rooming vehicles on the market. The extra seat in the back helps out a great deal. You can the back seats down, tuck them out also. You got to look at this vehicle.
I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.
In 3/2012 I had to replace the intake manifold gasket, heat upstream sensor, oil pressure switch, engine oil because of engine coolant leak that could have blown up the engine and then just today 7/16, 2014 it leaked again and I had to pay to replace the water pump and flush out the dex coolant totaling $1,142.25 in repairs because of it. I had to do other repairs not sure if the coolant caused it. This has affected my credit worthiness and resale value of vehicle.
Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.
We bought the 2006 Buick Lucerne CXL 2.5 Years ago @ Taylor Automotive in Martin, TN. We drove it down the road for a test drive. I drove, didnt drive very far, possible 3 miles. The Car drove sorta good. We bought it. That Sunday night drove it to work, we worked 3rd shift. The Monday morning got in the car, it would not go into reverse. So, I put it back into park and got the rpms up. Then put the car into reverse. It went in gear.The next day Tuesday got the tires rotated. The car had new tires on it. The guy at Melvins Tire in Murray, KY said, Bobby these wheels are bent. So, I called Jermany @ Taylor Automotive. And told them. They replaced 2 wheels. Then later on I found out the car had the wrong battery on it. I emailed Jermany and told him. I Also took pictures and got on GMs website and called GM to confirm if it had the wrong battery on it. Jermany told me that it was the right battery but later on he retracted his words and told me the battery would be there Tuesday. Then the car kept on not going into gear, so I called GM and they told me to take it to the dealer. So, I did.Taylor Automotive said there was nothing wrong with the transmission. Which 2.5 years now it still doesnt go into gear right away. The dealer told me that the new Buicks did the same. I have a 1977 Chevy Nova, it will go into gear in any position. I bought one other wheel because Taylors would not replace it. There is still one more wheel which is bent. They are 17 wheels. I have it documented @ GM that all this is true. I will never buy a GM product. I am going to send one of the bent wheels to GM CEO so he knows what kind of the cars that Taylor Automotive is selling, being a GM dealership. I have more for later.
They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.
Be driving down the road and the radio just stops playing and the touch screen will not work, dont know what to do. Called the dealership waiting to see if its covered.
I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.
While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when I tried to change gears from drive to reverse...nothing! The car would not change gears and if I put my foot on the gas it had power but no acceleration. When I took/towed it to the dealer, after their check, I was told they could not find anything wrong with the transmission, sensors, nothing...except the brakes!I was told I do not drive my car very much, 7000 miles in 13 months, and my brakes pads were sticking causing the sensors to be confused, and the car did not know what gear it was to be in so it stopped. This does not seem possible to me...however, I am not the expert. I do not want to spend $650.00 on an overall brake job and still have the same problem. I definitely do not want to be on the highway and lose control like this, no acceleration and no gears.
I purchased a 2011 Buick Regal November 2011. Since that time I have been working with Sapaughs Service department to clear away problems that are causing my dissatisfaction, namely the performance of said vehicle. My greatest complaint is the near stall affect or the delayed response to acceleration and when it decides to respond it will jerk so bad that I am repositioned in my seat. I want a smooth operation. The experience of driving the said vehicle is not pleasant. I am convinced the service department at Sapaugh Motors does not know the cause of the said problem. I pay 631.00 dollars each month for a vehicle I am unhappy with. Please, can you help me?
My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied those were written in pencil and so are not valid. That is nonsense. But even still, I dug deeper and found another receipt, an original carbon copy on the yellow paper, typed out. They just ignored that, as they also ignored the OnStar system report showing a robust maintenance history with oil changes at about every 5000 miles. No matter. They closed the case. I still owe $15,000 to GM Financing. Why do they think Im going to pay it? I will get justice and have my credit repaired despite their evil tampering. And I will sue for damages too. And Ive started a Facebook Group for other people who have had problems with (what Ive come to learn) their notoriously awful, neglectful, careless, thoughtless, ignorant, unjust, and bullying customer service. This company should be gutted and replaced with a newer generation of younger executives who understand todays customer as well as the power of social media.**
My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.
I was very happy with my purchase of my Buick. It has a variety features that were pleasing to me. Great mileage, interior, tires and great on gas. The Buick was a blue color, four door car, great rims, black interior leather with great stereo and speaker system, not loud, or clanky, no rust. Overall a great lasting car. Its upgrade included the very best of technology, everything is computerized and functions at its best at all given times. At least six passengers can ride in my vehicle. We all fit nice and comfortable and have enough seat room and seat belts for every passenger.
I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!
Check engine light came on with major loss of power and hesitation. After three times turning off ignition, computer reset. Took the auto to a Buick dealership in Buford, GA and was told to bring back when light on. When back in Mass went on internet and found accelerator control light and traction control caused by moisture in connector junction. Mechanic found moisture in junction box and applied fix recommended by Buick tech order - moisture remover and covering tape. Under drizzle and fog condition, problem reoccurred. Suspect this is a manufacturing engineering problem - junction box in wrong location (over strut) allows road spray to be kicked up from wheels causing condition to reoccur during wet road conditions. Why hasnt Buick corrected this problem?
There is nothing to complain about the 2005 Buick Century. Its a good looking 4-door sedan with seats that are comfortable. It rides smooth too. The car has always been dependable and ready to go when I am. Maintenance is minimal and has safe airbags. Bought new tires 1 year ago. It also starts readily in 30 below 0 weather. Moreover, it has a sleek appearance, black interior, electric seats and windows, and color tan. It has very roomy trunk space that is more than adequate. Can open trunk from inside as well. Lastly, heater and air conditioning work excellent.
2011 Buick Enclave - I purchased this car new in August of 2010. Beginning December 2012, I have had it in the shop 10 times. The following items have broken down: water pump, passenger A/C temp actuator, memory seat motor, steering gear replaced, shift control and actuator, both front lower control arm bushings, brake vacuum booster, crank shaft seal, bad engine mount and the rear temperature control head which burned my daughter. The rear temperature control head that was replaced still gets so hot it could burn you. I was told there is nothing more that can be done. They suggested I turn down my interior lighting. Thats not going to happen. I am so disappointed in Buick.
My mother bought this 2008 Buick Enclave CXL with every possible option for $44,000. 75-year-old female driver only, always maintained, never abused. At 45K miles, she gave the car to me. 45-year-old male, perfect driving record, & preventative maintenance freak. At 48K miles, the transmission began slipping at various times & in various gears. Took it straight to dealer, the warranty was expired 6 months ago due to time, not mileage. The dealer charged me $212 to tell me the tranny was slipping (knew that). Said it would cost me $1,200 just to drop it & diagnose. Suggested I go with a GM rebuilt for $4,800. They said Buick would not help me with repairs or discount the parts, even with only 48K miles. I took it a couple blocks down the road for a $3,000 rebuilt tranny with a 1-year warranty. The bottom line is this was my last try with an American car. I have owned 10 vehicles: 4 Toyotas, 1 Nissan, 3 GM, and 2 Dodge. I still have 1 of the Toyotas with 94K miles & never a problem. I have never gotten to 75K on any of the American cars without major tranny or engine trouble. The opposite with the foreign brands, never any major trouble. Call it luck, I call it obvious & have finally learned my lesson. I will stay with Toyota for life.
There were so much variety to pick from it took me a little to go through. Love the selection of vehicles. The appearance is just awesome and very sporty looking. There are so many upgrade features and you have so many options to personal features. Love every feature offering. The passenger capacity is very spacious with lots of leg room, plenty of armrest, and no feeling cooped up in a vehicle to where it is uncomfortable. Its comfortable all around. Its just an awesome company all around and Id recommend to anyone.
My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injured and had to stay at the hospital for 1 week for burns and MRSA caused by the explosion in the Buick Regal. I am never buying a car made by GM ever again. Thanks a lot. I will never drive your cars ever again, not even if you give it for free.
I have a 2008 Buick Enclave. Has run well for the years I have had it. The engine failed a week ago. 149KM $9K in repairs and GM will do nothing about this. Dont buy any GM product. A joke to say the least.
I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.
This brand has so many different models to choose from, and so many luxurious styles for its wide variety of consumers. Buick is a brand that is loved the whole way around. This brand has a very distinct cloud of features that make the Buick stand out. It also has front facing features that make it look sad as you walk away from driving. Its so cool. Buick comes with a lot of space for any situation, whether its family, friends or just ring in general. Making upgrades or even receiving them from this brand makes having a Buick well worth it in the end. This is why I believe a lot of consumers choose Buick.
Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.
They offer a wide variety of options for cars and SUVs and even on the same models the options the cars come with vary vastly! Many dealerships carry this brand in both new and used so you are able to choose where you want to buy your car while still having options. I own a 2010 Buick Regal that is gray with leather interior. It came with navigation and xm radio. It gets great gas mileage while still looking classy and modern. You are able to add custom rims and tint to make it your own as well as navigation and DVD capabilities. Heated seats are also an awesome customizable option. The back seat in this car is big making it easy to easily fit 3 people comfortable or even 3 car seats without issue. This is really great for a smaller car! You can fit 5 comfortably in the car. It also has a large trunk to make traveling an easy and enjoyable experience.
They make lots of other models, but nothing can hold a candle to the Roadmaster... I had to go to Lincoln to find one almost as good as the Roadmaster. The car was elegantly styled, with comfortable seats, power steering, power brakes, a headliner that was firmly anchored to the ceiling of the car, front and rear defoggers, and heated rear window plates that would quickly melt ice and snow. The 8 cylinder engine had more than enough power to tackle the steep mountain roads, even in the Tetons. Also, the audio system was superb and an upgrade would have been a waste of money. Although rated as a 6 passenger vehicle, the nice middle arm that folded down in front made it essentially a 5 passenger vehicle... but 6 guys of my build (6 ft. and 350 lbs) could easily fit.

