BMW i4 general repairs

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Bayerische Motoren Werke AG, commonly referred to as BMW, is a German multinational corporate manufacturer of luxury vehicles and motorcycles headquartered in Munich, Bavaria, Germany.

BMW is no stranger to electrified models (see the funky little i3 and wildly styled i8 for proof), and the 2022 i4 sedan further bolsters the brand's EV portfolio. Based on the Bavarian automaker's most famous model, the 3-series, the i4 is a low-slung four-door in the vein of the similarly sized 4-series Gran Coupe. It competes with the Polestar 2 and Tesla Model 3, among others. The eDrive40 model features a single rear-mounted electric motor making 335 horsepower, and the M50 adds a motor up front that helps generate 536 total horses. Both feature an 80.7-kWh battery pack, but while the rear-drive version boasts an estimated driving range of around 300 miles, the all-wheel-drive i4 offers 245 miles of range.

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An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.

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Product Reviews:

I sent an e-mail to BMW Customer Service/Relations ([email protected]) including a couple of pictures of my X5. Searching on the web it is clear this issue is present on these model year cars. Today, I was contacted by RuthAnn, BMW Customer Representative, and she basically stated that all they can do is to log a complaint. My 2002 X5 is well over the 4 years/50,000 miles warranty and there is nothing that BMW can do. I explained that this was clearly defective workmanship on the part of BMW given the amount of problems on these model years, but she stated this issue was due to the elements and I should take my car to the dealer to make an assessment of the problem. However, even if the dealer determines it is due to a bad paint job from BMW, there is nothing BMW can do since the car is out of warranty. I tried to explain that I have had cars from Ford and Nissan older than my X5 and they never presented a paint peeling problem. Yet, here I have a luxury car with less years than my old cars where the paint work is peeling away with no warranty coverage. No response there. At the end all I was able to get is to have the complaint logged and be disappointed by BMW once again.

Martin of Durham, NC
consumeraffairs.com

I leased a 2 series as a third car - Just returned with 6k miles. Half way the car went dead - Ok, it happens. But it took 24h and 5 or 6 calls - Yes - For BMW roadside assistance to tow the car to the dealership (And then I had a few issues with the dealership, but minor so won't make this too long). I then proceeded to return it a couple weeks ago. They did an inspection a month before lease return (Just like my Range Rover went through, which showed a lot of charges, but then to my surprise US Bank did not charge any of them as I believe someone actually checked it and saw they were unwarranted - Kudos to them). Anyways, BMW are now charging me the same exact 2k from the "Inspection" even though I changed one tire at the dealership as requested (I deemed that to be right) AND the key that was "Missing" wasn't and was returned - They said the inspection was final, and it is upon me to show all receipts. Plus they are charging me for minor wheel scratches and other things I had never heard of before from Mercedes or Range Rover or anyone else I've dealt with for that matter. BMW never, ever again.

Augusto of Riverside, CT
consumeraffairs.com

Only went there for the pull ahead offer, 3 mos free, 3 knew & put it in receipt, 1k, 8k miles later bad tires & breaks, 5k of work, 62 yr old F alone, they scammed me. Refuse to pay back the 1k or tires.

Cheryl of Tampa, FL
consumeraffairs.com

Great cars, drives impeccably, corners like it’s on rails, fast. All wheel drive, aluminum front end so it’s light and agile, smooth 6 cylinder engine. Comfort seats are awesome and plush along with comfort access for convenience.

Vincent of West Fargo, ND
consumeraffairs.com

The husband and I both have BMWs. Mine is a 2010 and his is a 2011. After getting extremely crummy service at Fairfax BMW in Fairfax, VA, we decided to try Sterling BMW in Sterling, VA. Surely BMW doesn't hand out their Center of Excellence awards all willy-nilly-like, right? Well, apparently, they did in 2010. While there are many additional detailed points of their "suckage", I will provide you the highlights:I took the 2010 in to get new tires. After spending $2000 on 4 new kicks mounted and balanced and alignment for the old girl, they wanted to charge us over $100 to fill the tires with Nitrogen. While I understand it's a business, don't nickel and dime me when I just dropped $2000. After finally getting my car back, we drove it home. Traffic was a little rough that evening, so we weren't going terribly fast. The next day, however, we noticed a major wobble. The vibration was so bad, the side mirrors were shaking. I got to work and felt like I had driven a jackhammer instead of my "luxury" car. I took it back in on Monday. They finally called on Tuesday, claiming it was "two bad tires". Alright, fine.When we went to pick up my car, they couldn't find it. Let me repeat that. When I went to go rescue my car, they had misplaced it. It took the entire service department, a few of the sales guys and over an hour to find it. Immediately after picking it up, we magically had squeaky brakes that we had never had before. The sad thing is that I'd rather listen to the brakes than to BMW Sterling's horrible excuses.During the same time, we had my husband's SUV in for several items that BMW Fairfax couldn't fix after repeated visits. These included brakes, slipping transmission, air conditioning and a rattle in the tailgate. They had the Bear's car for over a week. They replaced the brakes and fixed the AC. They could not, however, "recreate" the slipping transmission and they said they could not hear the rattle, despite the fact that they let the technician drive our car home one night (I'm still reeling at that one especially when they asked my husband if that would be okay and he said no)! Of course, we heard the rattle in the tailgate as soon as we left the dealership. Call us crazy, I guess.We changed from Audi over to BMW because of service issues. We had a 5 series and a Mini Cooper prior to getting our current cars. When we got these cars in San Francisco, we were in love with the cars and the dealership/service. At this point, we are about a millisecond away from switching to Mercedes. Apparently, our paltry two-car household matters not to the auto giant. Between the incompetence, attitude and just overall cheapness, I can't see spending another cent with BMW. Dare I say "lemon"? I dare.Ha! So we got a call from BMW USA. After playing phone tag for 3 weeks, the Rep rushed us through our side of what has happened. She kept saying she was sorry we "felt that way" anytime we mentioned how disappointed we were about the crummy service or the shoddy quality. When she asked what we wanted, DH mentioned we would love to be able to just settle things amicably without having to consult a lemon-law lawyer. She said that if that was what we wanted to do, go ahead. This doesn't bode well for their Customer Service. I will update with results.Update #2: We were promised a resolution within 3-5 business days. We are on the 4th business day and just got a call from BMW USA to tell us they don't have a resolution yet. Surprise, surprise. And, there is no update on when we will know something. We are not surprised one single bit, aside from the fact that they called at all. What do you want to bet that they will wait until we make our next payment in 6 days and then call to tell us they can't do anything?Update #3: My husband finally called and was told we would hear something early in the week during the week of 7/16. They are supposedly waiting to hear something from Fairfax BMW. I'm not holding my breath.Another update: We were supposed to hear from Customer Service last week. Nada. DH called on Friday, 7/20, and asked for her extension. It rang and someone else answered. DH requested our rep and was asked what it was in regard to. He told her we are trying to give back our lemon. She said she would look up our "case", looked up the information and surprise! She couldn't find anything. He asked then to get transferred to our rep's phone and he left a message requesting a call back that day. Again, nothing. We got a call back from her today, 7/23. The phone didn't ring; we just got a voice mail. We called her back and haven't heard a peep since then.We are giving her until tomorrow pm to get back with us and if we don't hear from her, we will be foregoing the niceties and proceeding directly past "go" to a lemon lawyer. In the midst of all this, other things have stopped working on the X5. The rear camera works occasionally, but it chooses when and where. The auto-telescoping steering wheel has stopped working. The transmission is still jerky. My opinion? Do not buy a BMW!

Anna of McLean, VA
consumeraffairs.com

I just want to say I love my BMW and have never had any problems with my car. It has run beautifully since the day I bought it used from a private party with 48,000 miles on it 2 years ago. I only have 1 major complaint and that is the underside of the front bumper being that it seems to be too low. When parking, those cement stoppers? The car will easily park where the bumper is rested above the concrete stopper which is normal parking. HOWEVER if you do this BEWARE, because when you back out? KA-KLUNK! Sounds like someone was thrown into your vehicle but no, there's a piece under the bumper that gets caught on the cement piece and when you back out it gets caught on your bumper and nearly pulls it off! This has happened too many times to count as you cannot see the cement bumper and should not have to and should be able to park normally.The result is a separated bumper which will eventually get torn off. I've had to have mine reattached several times. The clips have been broken numerous times and it is now held on with a strong black wire and the bumper has literally been screwed on. Unless I nearly park 3/4s of the way into a spot or back in it will inevitably happen again. Other than that the front seat does not recline flat. At best it reclines to a 30 angle which is weird for a luxury car.Otherwise I love my BMW. People don't understand these cars are very complex and technologically advanced. If taken care of properly... (using the proper grade fuel, proper fluids, etc.) Your car will run as good as the day it left the showroom. The red no " in between" with these cars, if something's not right it wont run like crap. It just wont run at all until it's dealt with.

Ninuvyur of Santa Clarita, CA
consumeraffairs.com

I bought a brand new 640 I, drivers side door opened up, repaired four times, engine light went on catalytic converter, roof latch replaced, navigation didn't work. Cars been in repair 60 days, failed four times. It's a 2015 640 I... w/ 9000 miles. BMW wants 15,000 more replace it, I paid 92,450. 11 months later 15,000? Go lemon, they will screw you over if you trust them. Take your car, cash, your check, prevent you from filing a lemon. Be careful. Deal w/ your state, nothing to lose. Trust me. It's sad BMW doesn't know good faith. If you have faith in them, you'll lose your mind... so let me do you a favor. Don't trust them you will be sorry, rights will be taken away. Sneaky BMW. Get away with it. Name? I guess? I paid cash. I'm out 107.000. Ask why I pay 15,000? Said Msrp difference miles... there was no difference in Msrp. Their crooks need to be stopped. I agree, hope states start some kind of crime investigation on them and the dealership work as a team. Heads up.

julie of Naples, FL
consumeraffairs.com

This is a reply to Charles of Hobbs, NM: In regards to the gasoline smell, Charles, you need to replace your charcoal filter and make sure the rubber hoses are not cracked. Secondarily, when you fill up your car, stop pumping gas as soon as it clicks off. Don't fill it to the top; it overflows into your charcoal canister. You can find the part on bavauto.com or rockauto.com. It's very easy to replace.

Jack of Rockville, MD
consumeraffairs.com

I wrote my first review a week ago telling you guys how my 2009 BMW x6, with 39,000 miles on it, stopped one day on the road and lost the power while the engine light was on. The estimate to fix the problem was $3,000, plus tax. I called BMW North America asking them for help, but they left me with nothing. After waiting for any of their response for the whole week, I just found out that they will not cover it because I bought this car one year ago! How is that possible??? The car has only 39,000 miles on it, and my warranty expired two months ago!!!I cannot believe how a big prestigious company treats their customers. Looks like it's not worth to pay so much money for the cars that have so many major problems!!! I have a very bad experience with BMW, and I'm very disappointed with how BMW treats their customers. Can someone please help me? Does anyone know the contact info to the main office in Germany??? What can I do now??? I feel that this is so not fair that I have to pay already big money for the car that has such a low mileage when its warranty expired only two months ago, when originally, the manufacturer's warranty is up to $50,000. Very, very sad and disappointed...

Artur of Mahopac, NY
consumeraffairs.com

Never buy from Visalia BMW. I have purchased 3 BMW in the last three years and many BMW in the past. My 750Li just lost an engine with 4 months left on lease. BMW did not do anything financial to assist. No payments!!! The vehicle had 30k miles. They put a reman engine in. I WILL NEVER PURCHASE ANOTHER BMW EVER AGAIN. The dealer said there hands were tied and they could not do anything. All this could have been resolved for less than $4,000.00. BMW Corporate would not do anything.

Scott of Visalia, CA
consumeraffairs.com

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