I have a 2005 Audi A6 3.2. It has 102,000 mi. I jumped in the car to go to work and it would not start. Turned the key, steering was locked, gear shifter was locked, only the MMI was working. Had it towed to the Audi dealer and they told me the ignition switch was bad. $881 later and $375 for the tow, I was back running. 3 weeks to the day after, the same thing happened. Same symptoms. Towed back to the dealer and now its the Access Control Module. This means the whole steering column needs to be replaced. Quoted $1700 plus another $375 tow.Heres the good stuff now: prior to sending the car the first time to Audi, I did my research. There is thousands of Audi owner complaints about the same problem with the same symptoms. I told the service guy this and he told me they would check it out. They assured me it was the key switch which was not letting the key communicate with the steering column module. Now this time it is diagnosed with what thousands other have felt with. Audi USA is just telling me to suck it up. They know there was a problem when back in 2009 when they released TSB related to the exact problem. The fix was to replace with a newer updated Steering Column Module.Audi will not help me at all. $50,000 car and they dont stand behind it. Toyota stepped up a few times and did the right thing. It cost them some money but they gained many more new customers. Everybody do yourself a favor and dont buy an Audi. They dont care about the customer, only themselves. Its evident, they knew about a problem and are doing nothing about it. Like back in 2011, they knew about CVT transmission problems. But a federal judge ruled that Audi tried to conceal it from customers. Please dont make the same mistake I did.

I brought a new Audi A4 in 2013 and it has less than 50K miles on it as of today. Last year in June, the car doesnt accelerate and starts shaking while moving. I had to get it towed to the service shop where and after 3-4 days of tests, they informed me that they would need to fix the engine which would cost anywhere from 5-8K. Given that it was out of warranty, they expected me to bear the costs. It was ridiculous to even think that a premium car like Audi runs into such issues with less than 40K miles (at that time) and that they talk about warranty. It was really shameful and after several calls and discussions, they fixed the issue. However the fear of recurrence has always stayed and I have not been confident to take it for any long drives. And I got it serviced 3-4 months ago (450$ bill) and was praying that it continues to work fine. And again yesterday the car wouldnt start. The EPC lights turn on and again I had to get the car towed to the servicing shop. They now inform me that I should first get the starter plug replaced (845$ - parts and labor) so they can diagnose further as to why the EPC light is on. I dont know what else they are going to come up with tomorrow and the mere thought scares me. So much for a premium car. The car wouldnt even last 50K miles without an issue though I have been getting it serviced on time with Audi service center only. What are my options to pursue further with the Audi care team?

I have a 2008 audi 07 4.2. 50k it start burning 1.5 qt of oil every thousand miles and it also leaking water from the top. Very disappointed from Audi.

I cannot find the words how unhappy we are with the customer service from Audi Financial services. Its mind boggling how a luxury automaker offers such a poor customer service experience from their financial services team. I was told that the only way to set-up auto pay for my lease was to call your 800 number for Audi financial services. After waiting on hold over 30 minutes I was cut off. I called back again and again with hold times so long it was extremely frustrating that it could take so long to get thru to a live person. Finally, after much wasted time, I reached an Audi financial services rep who sent me an Audi form which I completed. It included our correct checking account number and banking details so we could set-up a recurring automated monthly deduction from our checking account.It took many attempts to contact Audi Financial Services again to confirm Auto pay was set up which was a timely process since there was not a e-mail or internal confirmation of the payment details. Its extremely difficult to get a live person on the phone and your hold time are so long. Finally got Audi to confirm all was set up. Again after much time got confirmation auto pay also set up.I then received a past due statement, so again after so much time on hold, rep said I gave Audi incorrect checking account # so our monthly bill was not processed and we were past due on our account. Audi rep told me this was my mistake since I gave Audi incorrect checking account # even though I explained to Audi rep again that our Auto pay form went through with no issues on first payment. This went on and on, with no one from organization even thinking to check first to make sure that there was no mistake was on their end, before taking up much of my time to prove it.Finally, Audi rep admitted that they made a mistake and must have keyed in an incorrect account # different than the number on the form I provided for auto pay. They told me they would process it with correct # and assured me this would not happen again. Unfortunately, last week I again received another past due statement after I was assured this would not occur again. After spending a lot of time again trying to get thru to a person at customer service number, a rep said someone would call me back. Again, no one did or ever has as they promised they would. Since I got our first Audi, each month I spend so much time on the phone trying to have Audi employees careless mistakes rectified and there is no other phone number or higher level person to contact. I am left with the Financial Services 800 number and long hold times each time I am forced to make a call.Never have I ever experienced such horrible customer service with any company as Audi and been so unhappy with a product as I have been with Audi. Its shocking the lack of care with employees have for customer service, not to mention the on-going monthly headaches I have had due to Audi Financial Services incompetence.We have bought many luxury cars over the years. All offer good customer service. Those companies do what they say they will do. Its easy getting ahold of customer service with their 800 number and there are no issues with auto payment set-up or execution. It takes a lifetime to build a reputation (as Audi should know and recognize historically) and only a few minutes to lose it. Each month I waste so much time trying to correct their incompetent mistakes which still has not got resolved. I also told Aud I would like to return both cars to them since can not get issues resolved, no one cares and no one ever calls back as they promise they would.

2012 Audi S4 with NGY transmission (TSB issued by Audi). Vehicle has 69,000 miles. Driving in morning traffic and vehicle stops accelerating and all electronics go dead. Sitting in the middle of the freeway trying to get vehicle functioning. Restart it and vehicle flashes gearbox malfunction and stops accelerating about every mile. Not a fun experience on an LA freeway. Audi dealer says it needs a new transmission for $12,000. After the third call to Audi USA and being read the same canned speech the person tells me that it’s my problem and Audi will do nothing to help fix the car. I ask to speak to a manager and I’m told they do not participate in customer direct communications and they will not change the final decision.My conclusion is that Audi could care less about their customers and their cars are just plain junk. They look and drive nice but are complete electronic and mechanical disasters. This car and my 2012 A6 will be traded in and Audi can plan on me. Doing everything I can to spread the word about their poor customer service and poor quality.

I have a 3 three-year-old Audi a4 with 50k kilometers. Brought car back to garage at 35k for rear suspension noise and was told problem was solved. Car was purchased new. Noise came back into rear suspension and when I brought car back it was out of warranty. I was then told I would have to pay 130 euro per hour for car to be looked at and they didnt know how many hours it would take. I was scared off after being told there was a car in for a noise and already they had clocked up 38 hours and the problem was still not solved. I will never buy one of these cars again. I have had BMW and Merc and Opal and these cars are just not up there with these other brands. My experience was I paid quality price but did not get the quality car.

On May 19th, 2012 I bought a 97 Audi wagon from Ppm Automobile for $1200 and on July 8th, 2012 my car broke down. I got the car towed to a nearest shop where the mechanic told me my transmission was shot. I explained to the mechanic I only had the car for one month then he advised me to get in contact with the person I brought the car from to let him know that the car’s transmission was no good from the start since I only had it for 30 days. I really need justice in this matter. I have called Ppm for nine days and l still got no help on reimbursement of the $696 that I had to pay for transmission replacement. I need help in getting a refund from that company.

My lease expired and I got my final balance. I been trying to contact them by phone for 3 weeks. Stay on the line for more than 20 minutes waiting and no one answer. It’s a horrible experience try to pay and just can’t then I used the automatic payment method by phone I and just can’t get through and finish!

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Dont buy Audi!

Audi A4- an 8 year, 97,000 mile, disposable car. I purchased a CPO 2010 Audi A4 in 2013 with low mileage from Tom Williams Audi in Birmingham Alabama. Since purchase, I have always had it serviced at Jack Ingram Audi in Montgomery, Alabama. Since owning it I have had two major engine issues and the last one has caused it to be a throw away car. Immediately upon purchase, with about 22,000 miles the car was burning a lot of oil and after continual visits to Audi for over a year, they informed me of the excessive oil consumption recall and it did not pass the excessive oil consumption test. Under warranty, the car underwent the #2 engine rebuild around 2014-2015 at about 35,000 miles.After that repair, everything seemed fine until October 2018, when the car began shaking and the engine light went on. I brought it to Audi and they said it was a fouled spark plug. However, 30 days later, with 97,000 miles, the car began shaking again but this time the engine light came on and was flashing and the car would not drive. I had it flat-bedded to Audi, where I was told there is an extended timing chain/tensioner warranty, so not to worry. Audi paid to replace the timing chain/tensioner but I was told I needed a valve job for 4100.00, because of damage to the engine when the timing chain failed. I was told because of a pending class action lawsuit that Audi would pay on a sliding scale which would be 25% for my year and mileage. That would leave $3400.00 cost to me for a car with a $4000.00 trade in value. Although being shocked about all this, I approved the work because I was not in a position to buy a new car, especially with $0 trade in money. However, I get another call today, telling me that there is more bad news, that at least two of the pistons had bent and there is something possibly cracked and I need a long block (ie new engine) for $11,000 of which Audi will pay 25% to repair due to the class action timing chain litigation. It makes no financial sense to spend $8250.00 (75% of the 11,000) for a car with a 4000 value. However, if I dont repair it, Audi owes me 0 for the total loss of my car that was working fine until the timing chain failed.So at 8 years and 97,000 miles, this Audi A4, luxury car is a throw away car. Audi should have had to cover the engine damage caused by the faulty chain. This is the lions share of the repair cost. I feel Audi should owe me the full trade in value of the car because it broke as a result of the timing chain which they admit was faulty. Audi customer service was curt and told me to file with the class action suit when I asked if they would consider paying anything additional (this was several days before the fairness hearing was held on December 12). I would never advise anyone buy an Audi after this experience.

I must say that the Audi Q5 is a car that you feel healthy, although the German car is equipped with lots of electronic devices but rarely car seizures”. After 4 years of use, I still see the vehicle smoothness and quality as when they were new. Crisp exterior, handsome much thanks, partly angled grille at large. Generally very satisfied.

I bought my Audi A6 a few months ago, and I was happy with it until a few weeks ago in which it started having problem with dash switches and eventually all switches lost their functionality. I could no longer use satellite navigation nor mobile. Because the car is under warranty, I took that to Audi Stafford. I was told that corrosion has developed under the switches! Since it is an outside influence, the warranty does not apply! Such a strange reason to decline the warranty. This is a major problem, and I hope it is a one off. Otherwise, I call that a major design fault. If this is the case, then all Audi having this switching feature needs to be recalled; and I certainly like to know if this is the case. I could not convince the service manager, and that is why I am contacting you.I like to have an explanation and reason why a car of this age (less than 3 years old) must develop corrosion. Bear in mind that corrosion is a gradual process. And now even worse, the Audi is not even accepting to fix the car under warranty. I was very disappointed when I heard that the switches carry no IP rating. That means they are susceptible to humidity, let alone water ingress. If this happens to a Ford Escort, I will still be surprised. We are talking about a top class car, and I do expect minimum requirement. Some time ago, my son dropped my Nokia into the sink. The mobile stopped working for a few days, and then it came back to life.I am dealing with issues like that, and we design electronics and mechanical devices. All PCBs used have an extra water proof cover to prevent it from any ingress and even splash of water. Does Audi protect its internal electronics with anything? I do not like to use any harsh language at all, as this may be a one off case; however, this car must be repaired under warranty.I had another issue like that a few years ago with my other car, Toyota Avensis; and it was not even under warranty (after 6 years) when both of its front lights failed. Toyota finally accepted to repair my car when I wrote to Watch dog and Trading Standard. I appreciate your immediate attention on this matter.

Our family purchased a 2011 Audi A5 with 2.0 T engine. The Timing Chain (Tensioner) failed at 70,000 m. The engine head and pistons (predictably) are wrecked. The car was maintained according to the Audi schedule with the Dealer from whom we purchased the car. All the records are verified by the dealer. The standard warranty is 50,000 m. This engine/car has the Oil Consumption problem that precipitated the Class Action Suit. So, the car was used as designed, maintained as designed, - and it FAILED as designed! The failure is due to lack of lubrication of the Timing tensioner/chain. Something absolutely beyond the consumers control (beyond filling the engine as specified).4/5/15: The car is at the Dealership in Austin Texas - the Dealership says they have talked to Audi and both are trying to escape the manufacturers responsibility to fix the problem. It seems that the only (implied warranty) service to the customer that Audi will deliver is when threatened by a lawsuit (class action suit as prev).In summary: The engine was maintained as required; the car was used as designed; the consumer fulfilled all their responsibilities; the engine (built by a prior-respected engineering company) failed - beyond all control of the consumer within a small portion of the design life of the engine. How is it not Audis responsibility? Get decent Audi! Before another Class action suit gets kicked off.

I leased a new 2015 Audi A3 Cabriolet from Audi Palo Alto in October. A few weeks back as the car was climbing a hill enroute to Lombard street in San Francisco in Traffic, it started slipping backwards and refused to accelerate upwards. The cars behind me naturally honked and drivers were mad at my car not only blocking traffic but slipping backwards. When I switched off the car and tried restarting it would not start for 10 min. After 10 min, it started again and went up 100 feet and again slipped backwards. Somehow after an hour long traumatic experience, I got out of the hill. When I contact Audi to service the car, I was initially asked to take an appointment and no one at the dealerships service team took my call. Finally I found them and after testing the car, they told me there was a fault in the cars mechatronic system and that the part had to come from germany. After 2 weeks, they said they got the part and completed the repairs. I took the car and when I tried starting it after a few days, I got a transmission error message again. Weirdly, with my other set of keys, the car worked fine. When I tried contacting Audi, again no one responded. The service agent I worked with ** never answers to my voice mails. Overall I feel cheated and disappointed with Audi with a bad car and pathetic service... I am trying to get my lease terminated!

I am Disha and I bought an Audi Q7 for Rs. 94 lakhs from Bengaluru, two years and four months back. The reason was its speed as I had to travel to different cities and it was a business requirement too. I bought two more Audis for my business officials and purpose. But my experience with Audi is very bad. The first Audi car of mine is Q7 and it is a little over two years old. I have spent Rs. 45 lakhs on my Q7 already for it to run efficiently. Currently, I gave the Audi for service purposes a month ago and I have still not got it back in spite of me paying the full amount. The excuse is that they are not able to get the automobile parts and its still to reach India from overseas. I now curse myself for my fleet of Audi. I have a Q3 and an A4 too which are also the same and I had spent huge amount of money on them just to keep them running. Along with the performance of the car, high maintenance cost and bad after sales and dealership services I still thought of keeping my cars but I am not able to get my car back after giving it for servicing.So I regret my decision of buying the Audi cars and would not recommend anyone to buy such cars or any of Audi cars at all. My name is Disha and I am an established businesswoman of Bengaluru.

Purchased new Q3, in less than 10 days it started to stall WHILE DRIVING. CAR HAS LESS THAN 300 MILES. Service center said car is perfect. 2 hours later it stalls again WITH MY CHILD IN THE CAR. This car is UNSAFE. I was told dealer will do nothing and I should call Audi. Im stuck with a LEMON. Now trying to fight Audi corporate. Service center cannot fix this. They wouldnt even give me a loaner. I had to make a stink at the dealership to get one. Dont buy an Audi!!

I bought a 2002 Audi and it was slightly used when I bought it, but in excellent condition. However, after several trips to the Audi dealer for repairs, my car caught on fire under the dashboard (electrical fire). I began to search the internet to see what I could possibly do and to find out if there had been other experiences like mine. Fortunately, I did and found out not only there had been more cases similar to mine, but that they had had serious issues over the years with Audi cars catching on fire.

Long term Audi owner, six different models over 20 years and now having issues with burning oil and flat tires and bent rims (2013 A5). Dealer trying to deal with issue but Audi Canada, or whatever third party company represent them in Canada, are incredibly difficult to deal with. Stonewalling and reading from the same old manual of trying to get the customer off the phone with no opportunity to escalate call. No contact info provided for Audi Canada management including the office of the president, as if they were in a bunker somewhere in Germany. Appalling attitude and no resolution. This will be the last Audi I buy or lease because of the arrogant attitude.

Got my 2017 Q7 in February of 2016 from Audi South Austin and took my car for issues to North Austin Audi. This was in December of 2016 and since then nothing has been done to the car to remedy the issues. Driver side seat squeaks, when reversing I hear a loud sound (which I am told from the dealership is its normal with Audi - really!! It sound like old truck.) and ash tray on the passenger doors dont close.Every time I call its hard to get an appointment which always is a minimum of 3 weeks out to 3 months. Even if I am lucky to take my car in nothing gets done except the excuses. They dont provide statuses. I have to call them to find out whether I am getting my car. I owned Acura before and I regret making this choice. I am very close to giving up this car as I am dreading the fact that it breaks down I have to deal with service nightmare. Audi sends me emails as follow up every 10 days which is not helping at all rather than stalling the inevitable.

This week for no apparent reason, the glass sunroof shattered while my husband was driving. There was a very loud sound and my husband nearly lost control of the vehicle. Nothing came into contact with glass and there were no nicks. It seemed to break spontaneously. The fabric insert caught most of the shattered glass thank goodness or my husband might have been injured. The Audi dealer is charging more than $800 to fix it. Our position is that there is some kind of defect, and we worry about our future safety, not to mention future expense.

I continue to search for an affordable solution for my once beautiful Audi A4 under 100k miles as of today. The topcoat split open and the entire car looks like a jigsaw puzzle. Audi offers no help; no solution. The fix for me would be circa $1K. What could that possible mean to a rich organization like Audi. For me, however, because Im now retired, its not an option. If youre buying a pretty auto for the long haul, skip Audi... it peels.

Audi offered all kinds of models, although not the specific color I wanted but it was still okay. I was hoping to have a dark red car but they did not have it. I was still very pleased. The interior design was absolutely gorgeous and made the purchase worthwhile. I was very satisfied with the upgrade options and decided to do all the personal options that were available. However, I wish there could be somewhat more room in the car. But other than that its fine.

Like many on here (including Javier - Dec 5, 2018), my Audi was expensive to maintain. I bought it new in 2010 and immediately it used to much oil. After many arguments with the local dealer (near Chicago), they finally got Audi America to cover the cost of fixing the issue (a piston ring issue they kept quiet). Somewhere north of 50k miles, the turbo went. Again, I had to press the local dealer and Audi was quietly fixing another issue they knew they had so they replaced the turbo. Then at 93k, my car would not start while out running local errands. I had to have it towed to an independent garage that works on Audi within the radius covered by my insurance road side assistance. This was a weekend but on Monday they called with the bad news that the tensioner on the timing chain went and damaged the valves. Their solution was to replace the engine with a used one, so I got the local Audi dealer involved. They said it was covered, so I spent $115 to have it towed to the dealer. I found out later this was part of a class action suit and the dealer wanted 8800 to replace the engine head. Audi said my warranty was voided, even though I did all my maintenance (65k, 75k,85k, etc) because I fell outside the time limit to do the maintenance (i.e. every 12 months), even though I drive few miles since retirement. I donated the car to charity and wrote a letter to the CEO of Volkswagen America, who used to be the President of Audi America. In all my years of driving and all of the cars/makes I have owned (many well over 100k), never have I had a timing belt/chain issue. Do yourself a favor and buy something other than an Audi or you do want an Audi, either lease it or trade it off before it is too old and you experience the heavy maintenance cost of owning these vehicles.

Ours is the second Audi convertible weve had, and the engineering is top notch. And service has been excellent also, so I can see it could be bewildering for some people like me to come across these horror stories. However, Ive always been concerned about the what if something breaks? aspect. Especially with a cloth roof! Well, I hated to let the last Audi convertible go (it was a gorgeous amulet red). But I was afraid of the cost of repair, if something did go wrong, so Im somewhat consoled by these stories (sorry, folks).Anyhow, we had the first convertible, an A4, for 6 years and there were no problems after they fixed a squeaky speaker soon after we took ownership. Otherwise, I remember the only issue was one side of the glove box, where the plastic hinge ripped a little, so it was hard to close properly. As for the A5 weve had now almost 4 years, the battery failed and they replaced it under the warranty (phew, beat the expiration date... that things around $300!). Also, the transmission seemed to jerk through gears, and they did spend 3 days (!) repairing that under warranty. The only other oddity is a silly thing... the black button that resets the trip meter... its lost or peeled its paint and looks an ugly white. Ill definitely get that fixed soon before its done 50,000 miles!So, to sum up, these cars have been excellent to drive (note that were spoiled after having had a Sebring convertible previously). I am concerned about the transmission not being as smooth as that in a new Honda Ridgeline we bought last year. So I predict well keep the Audi up to two years more but next time, I think well LEASE the next Audi or maybe even a BMW.

Audi5000 runs smooth, the dealership sealed and were all very professional and never bothered you while looking. The salesman was very helpful and the finance manager was extremely pleasant to deal with as well and he as well did not hound the customers. The car has touchscreen navigation system, wifi connection and also the convertible top makes for an amazing driving event experience. Audi offers its buyers a variety of options for personalizing and upgrading their vehicle, such as headrest DVD players with remote, lift package, new touch screen radio navigation system, window tinting and new wheel upgrade that can handle the worst storms. The vehicle has plenty of space in the front of car and the rear passenger section is good for three people. Nice leg room and individual vents for each person in the car. I would definitely recommend to anyone whos considering the car purchase.

The A3 model comes with many included features that a lot of other makes are considered options. The driving experience is premium with total driver happiness. Some upgrades available on the website but were somewhat limited because of the many included features as standard equipment. A truly upscale car for the price. Seating for five passengers is the standard for this sedan. Although back seat seats five adults are more comfortable with two adults and perhaps one child.

I drive a 2012 Audi TT RS. Life got in the way and the vehicle sat on my driveway (not running) for 540 days. During this time not a drop of water entered the vehicle cabin. BONE DRY!!! I finally got around to bringing the vehicle in for service. They replaced the battery, flushed the A/C, brakes and performed an oil change. They also performed an exterior and engine bay detail. Within 10 days the vehicle had 3 inches of water in the passenger side floor.I immediately called my dealership, Audi Sewell North Houston, and their response was, Oh, yeah I know what is going on. This is common on the Q5. Apparently there are two drain holes in the engine bay just below the windshield to allow water to drain out of the engine bay. These drains WERE NOW CLOGGED. The dealerships response was that they must have been clogged before. I find this assertion ludicrous as it SAT ON MY DRIVEWAY FOR 540 DAYS WITHOUT A DROP OF WATER IN IT!!!I took the issue to their GM, Jackson **, and he basically told me the exact same story I got from service. Which means he did no actual work and just regurgitated what he was told from service. I then took the issue to Jacquiline **, managing director, who did not get involved. I then took the issue to Audi of America who again repeated what the GM and service tech told me. So, I am stuck filing a claim with my insurance and having a vehicle with diminished value to flooding and both Sewell and Audi refuse to accept any responsibility. If you value your money I would stay as far away from both Sewell and Audi as possible.

Audi A8 2009 model in the US is for the 3-series: the A8 4.2 quattro tiptronic, A8L 4.2 Quattro tiptronic, A8L W12 quattro tiptronic 6.0. It is true that US-style large-capacity engine, larger capacity machines. Audi A8 2009 model in China, only for the version L: Audi A8L 2.8 FSI, Audi A8L 3.2 FSI, 4.2 FSI quattro Audi A8L, Audi A8L W12 quattro 6.0: It is style for Chinese officials: the car wheelbase, the more space, more comfortable legroom, but the machine has multiple versions of low cylinder capacity in order to save fuel. Audi Q5 quality is very good to say, and this assessment that although the German car, but the good of this car is as good as the Japanese car covers. Your used car from the time of purchase to date almost no significant damage, only to achieve a certain number of kilometers, the need to replace components is required to have to replace the car.

You pay $60,000.00 for an Audi and this is the message you get. So, the built in Navigation system is now virtually useless. Ive got a Garmin portable GPS that cost $120.00 and has lifetime map updates. See Audi message below: Map update. You have used up your quota of free map updates. Further updates are subject to charge. To obtain the latest Digital road map North America (Mexico, Canada, USA) Version 2020/2021 map update, please contact your Audi partner.

Audi A4 A 4.2 TDI Registration No. ** Dated 04/07/2012. Within 9 to 10 months of delivery started experiencing following problems: 1. From exhaust pipe emission of heavy smoking and some sparks. This problem was attended by Audi workshop at CST Kalina. While submitting car for above repairs also verbally report slight vibration & rubbing noises while driving. However, later part of the report was not record as the test drive inside workshop failed to reveal any problem with steering. Car was handed after dealing with exhausted Pipe smoke emission.2. Eventually after some time while taking out car from our Garage the cars steering system completely ceased and started giving indication that car steering system has failed. The car was collected by Workshop for repairs. However, we were dis-satisfied with to see such high end car having such major problems within 10 months of service. After much deliberation we were given a brand Audi A4 car without any charges. This gesture of Audi is much appreciated.3. New Audi A4 14th June, 2013 Registration No. **. Now we have started facing following problem again.A. Vibration of steering & rubbing sound while driving this was report to the CST Kalina workshop representative but the test drive inside workshop did not reveal any defect with steering. However, on my insistence to verify if the vibration was not coming or not drive the car 30-40 kms as same was not happening continuously. Repair representative agreed to my suggestion and car was left in the workshop. Later it was reported to me that they did find for short while steering vibrating & rubbing noises while driving for longer time.Workshop representative informed me the shaft is defective and same has to be changed. I was informed it will take one week to get spare shaft. Eventually it took three weeks to get the shaft and replace same. During this time no car was given to me to help me out to my day to day work. Whereas while purchasing Audi car we promised while the car is taken for service we will be provided service, we will given a car free of any charges.Now there is no vibration or rubbing noises. But the point remains why such high end car should have such problem with my 2nd car as well. This raises question is there Deficiency in Quality Control or some inherent manufacturing defect. As I have Extend Warranty the renewal of shaft was done under warranty but the point remain why I am experiencing such serious problem once again. Warranty will get over by June, 2017. What happens next if after warranty steering fails once again?By this mail I put on notice Audi India and I would to reserve the right for car to be repaired free of any charges if above mentioned major failure of steering happen sometime in future. I feel quality control is very poor as following problems will indicate: A. Cars locks failing (not operating) and for overhauling I was charged although no parts were changed. Why when the car is still under warranty? Locks failed to operate again within a week after overhauling.B. Car door mirror switch breaking and charged in spite of car under warranty.My last Car was Toyota Corolla which was with me for over seven years and never faced any of above mentioned problem whereas Audi with such good reputation giving so much problem. I doubt their Quality Control slackness and very poor manufacturing control. With this I am putting Audi India on notice for serious steering defect existing in their A4 Model.

BRAND NEW 2017 Q7 BRAKE NOISE AT 6500 MILES AND THEY CANT FIX IT. There are videos reviews and complaints all over the web on this same issue. All Audi USA states is they are working on a fix. How long does that go on for until they step up and fix the issue. They wont fix it because it will cost them too much. Every time I go to dealer service I get the same (its normal). It is not normal to have a constant squeal from pads. Very disappointed that the brand would do this to their loyal customers. My emails and case numbers from Audi USA are long and continue to give me the runaround.

Previous owner of a 2012 Q7 (and other Audis), loved it, not a minutes trouble, never an issue. Anxiously awaited new Q7, saw one at dealer, made a deal and said I would be back the next day to close the deal, I would be in a rush as I had to pick my kids up, make sure everything is ready to go (paperwork printed etc). My Admin Assistant tells them the same thing, make sure paperwork is ready. I buy a vehicle for business 3-4 times a year, I typically am out of the dealership before they can even fuel the vehicle up when they print everything in advance.It didnt happen, ended up being better than 3 hours so I missed picking up my kids, had to get other arrangements to pick them up while I am in dealership. I should have walked out. My fault, but I will never go back there again or buy another Audi. I finally get the car, 12 miles on it, no sooner than I leave dealer lot, warning light goes off. Early the next morning, another warning light, low tire pressure, tire goes flat with 55 miles on it. Nothing visibly wrong, put air in it. Next morning, same thing, flat tire, I tighten valve stem, problem solved. I work on second row seats to kill that warning light, put seats in every conceivable position, wont go out... I email dealer and call and leave a message tell them I am not happy, give me my old car back... No response, but believe me, they knew I was mad so they know who I am.Next day I drop my kids off at school, car wont come out of park in drop off line. Lots of angry parents behind me!!! Restart car several times, finally it will shift... and seat warning light goes out too, bonus!! Little while later the low windshield washer fluid light comes on... Open hood, its full... Then the low tire warning on again, I call dealer and say I am on the way to an appointment, can I swing by and you look at it. Sorry, you dont have an appointment and it will be a minimum of an hour before anyone can look and then dont know how long it will take and we dont have a loaner. The lady knows my name from my earlier complaints so you think they might make an effort to get me in quickly???Then the windshield wipers default to service position and will not operate nor will they reset to normal when you unclick the service position switch... I get out and push them down, they wont work, dead... I get home and call dealer again, left message for GM too, email them again. Then I call Audi care... What a joke! I am in business and understand good customer service, but as I voice my frustration, the lady says you need to take the car into dealer, to which I say I have tried but they have not been able to see me yet, I will take it there and leave it there! She says no, you cant do that, you have to work to the dealers schedule, make an appointment first. I reply back, what about customer service??? I say with previous Mercedes the dealer would come pick the car up and leave me a loaner for the day, that is customer service! She said I am just trying to lower your expectations so you wont be disappointed. Really??? The call went downhill from there, but I will never buy another AUDI ever again and this was a car I was anxiously anticipating getting. The entire Audi experience from the sale to the service to the car sucks...

Hello car friends, well I am here to share my experience with Audi cars. I warn you this is not going to be a good review. My first experience with a Audi was a A-6 year of 2008. The electronic problems were non stop from windows to internal lights to the motor engine lights going bad in my car seat to my power window motor failing to my radio not shutting off which yes eventually drained my battery and left me stranded. This all happen with my car just being 3 yrs old. I can’t stress enough how unreliable Audi cars can be. There is more, my timing chain, starter also went bad all within 80,000 miles. I decided to sell the car and upgrade to a Q-5. What a huge mistake this decision was as well. My repairs on my Q-5 2013 have been even more of a headache. I noticed there are other reviews on here with other cars burning oil. Well I’m also a victim as well of the car burning oil with just 70,000 miles on the car. Thankfully it was under warranty but what a nightmare of experience. The dealership had my car for 3 weeks. The dealership is in upper saddle river NJ. This happen in the summer of 2017. Fast forward to just 2 weeks ago 03-19-2018 the car just skip timing I’ve been told the car is beyond repair and requires a new engine with just 110,000 miles that’s right a new engine. Thankfully I purchased the extended warranty. I can’t wait to get my car back. It’s going for sale immediately! Audi needs to stop worrying about the look of the car and focus on the soul of the car. I’ll never buy a Audi again!!!

I have a 2014 Audi Q5 and recently for no reason whatsoever, the power steering failed and nearly caused an accident. I mentioned it to my local Audi service department and had them look at it while it was in for 3 other recalls. They agreed that the power steering was not responding and it would have to be replaced. I explained to them that the car is barely driven and has never been in an accident. And I find it unacceptable that a car company that has built a reputation on handling and drivability would have a complete steering failure at 40k miles which they informed me is just out of warranty. I was told at my local Audi dealership that It would have to be paid for out of pocket so I called Audi customer support. This was over 2 weeks ago and since then I have gotten no clear information on the issue. I have been through 3 customer service reps and they have changed stories multiple times. The second to last time they informed me that there was a program that the local Audi dealership has to help in situations like this. So I went back to Audi only to find out that they have no such program and they werent even told about this from the customer service rep. I was supposed to receive an answer almost a week ago and it keeps getting pushed off. At this point I still can not drive the car or else risk getting into a serious accident. I also want to point out that I did research and found out that the SQ5 version of this Audi has a recall on the same issue. I further researched it thinking that the steering system was different only to find out it is the same part number. This is clearly a defect and Audi should be responsible for fixing it. I cant even get a clear answer as to what it would cost since the dealership has changed the price on me multiple times. At this point the car cant be driven and I dont see why I would need to spend up to $3,500 to replace the entire power steering rack on a car with low miles that has been well taken care of. I also dont trust the service department at my local Audi since they informed me that my brakes and rotors need to be changed yet I just had them done about 1,500 miles ago. I am at a loss with Audi and just want the steering replaced so I can safely trade this in on a different brand vehicle or sell it out right. I dont feel safe driving it and I wouldnt want to sell it to someone else as is. If this car is driven it will cause a severe accident.

Audi makes great vehicles that are fun to drive. Audi Financial Services is destroying that brand with Wells Fargo-like customer service. Audi Financial Services has wrongfully repossessed my vehicle and inflicted emotional pain on my family. We have kept our word and done everything we promised including making monthly payments and keeping up insurance and taxes and registrations.We have leased and then purchased two luxury vehicles from Audi. We previously leased an Audi A6 and then purchased that vehicle at the end of the lease by signing paperwork and simply continuing to make payments until it was paid in full and transferred to us. At the end of our lease for our new Audi Q5 we received a letter and email informing us of the option to purchase the vehicle. We called Audi Financial Services in February of 2016 and the sales person outlined the terms of the buyout. After we agreed upon that he described an option to add an extended warranty for $50 extra. I agreed to this.When I received the paperwork the next week the terms of the financing were exactly as agreed in the call, but the price for the warranty was $170/month. I tried to call Audi Financial services but was left on hold for stretches of 20 minutes or more. I took the action to simply mark out the additional extended warranty, which was a separate item, and signed the document agreeing to the finance payment for three years.I returned that document to them and began making my normal monthly payments, most of them higher than the required amount as I was paying down the purchase price. I made them without interruption for 16 months. I never heard from Audi. I never received an email, phone call or letter. Occasionally I would receive service options from the dealership, but no other communication. On July 21st, 2017 while I was in San Diego on business (at Comic Con), our car was taken in the middle of the night from our 3 and a half acre property. Damage was done to the driveway in the process. My wife and children were asleep only feet away from armed repo men. The next day my wife called me in a panic, saying that we had been robbed. I had her call the police. She went to our neighbors asking if they had seen or heard anything and put the entire neighborhood on alert for thieves.When the deputy sheriff came he said that it appeared to be consistent with repossession. This was the first point that we even thought to try again to talk to Audi. The sheriff noted that normally they would be notified that this action might take place and the owner of the vehicle would also have some notice so as not to be surprised and potentially end in shootings.When I started calling from San Diego I was placed on hold multiple times for an hour each time. When I was finally able to speak to people at Audi Financial Services they seemed confused, noting that they did have my phone, email and address and saw my payments in the system. I was placed on hold three times while they tried to sort out the confusion on their end. One representative noted that the only reason for repossession was either non-payment of insurance or non-payment of the monthly payment. I assured her neither was the case.After several hours I reached someone named Jasmine, who would not give her last name, who gave me the name of the repossession company who had taken the car. She said that the car had been “out for repossession for many months”. I asked why I had never been notified. She had no answer. The loyalty of fans I see at Comic Con should never be lavished on a company like Audi. Loathsome human beings.

2004 Audi TT transmission problems! 70k miles and Audi wants $7000 to replace my transmission! I got all the routine oil change and services. The car has been garage kept, one owner (me) and its been babied. It jerks, bucks, jumps and the tires squeal and peel out when Ive been on the road for only about 15 minutes. Its like getting whiplash every time you drive! Audi headquarters in Auburn Hills, MI offered me a trade-in! Fred Lavery Dealership in Birmingham said transmission needs complete replacement. Really? **? The car only has 70k miles on it and has been the scheduled services. I have done nothing wrong! Ryan, the so-called Eastern District Supervisor at Audi, said Im asking too much of Audi to take care of this; its passed the 50k warranty! He said if I would have done this earlier in 2008, they would have replaced the transmission. Really? Thats how Audi treats customers? I checked the internet. There are hundreds of Audis with transmission problems just like this! There should be a 100k warranty from the factory on the transmission and Audi should stand behind their vehicles. Audi knows this problem exists with TTs. Im going to file a lemon law complaint and contact the president of Audi until this is fixed! I spent way too much money on this high performance vehicle to have the transmission crap out like this, and then theyre going to stick it to me with a ridiculous $7000 transmission replacement, which they said theyd reduce but thats not good enough. They need to replace my transmission because its Audis bad design that everyones transmission is going out. Shame on you Audi! I thought you were better than this.

I own a 2004, Audi S4, which I purchased used from my brother, who bought it new. I bought this car from him with 45,000 miles on it. At 55,000 miles, the car had catastrophic engine failure, 5,000 miles over the warranty period! The mechanic that is repairing the damage said if one more component would have broke, it could have caused me to lose control of the vehicle and crash. The engine and transmission had to be removed from the vehicle to be repaired. The engine blew a valve and it went through the engine like a bullet. I contacted Audi of USA to: 1.) alert them of this problem and possible safety issue; 2.) Because the car is only 5,000 miles over the warranty and it had such massive failure, I believe its only reasonable to ask for some help in the cost of repairs. The repair cost are going to be between $25,000; 3.) I work in quality assurance for a company and I really wanted to speak with their quality assurance and alert them to this big problem. It is crucial they (Audi) understand the problem. The reps at Audi of USA that I spoke with would not help (except to listen, they are good at that), and were not cooperating with me in the process of trying desperately to alert their quality people of this failure that occurred to my car. I believe I was completely ignored and I need to find out how I can effectively report this, not only to Audi but also other people who own the same vehicle. This is a major issue that needs to be made public. Thank you.

Theres Lots of different options for me to go through and I was especially fond of the A8. Its Very easy to drive and safe. Audi is a great brand to drive. This vehicle has very luxurious features like a navigation and heated seats. I enjoy sitting in the car every time I drive. I love this car. There arent much upgrade options because the base model has a lot of features.

Audi is an unbelievable car with the latest technology, safety features, and truly is the ultimate driving experience. The car is a pleasure to drive and can be as leisure or as sporty as you would like. It’s a luxurious sports car with sleek and modern design.

Audi is a luxury car manufacturer that offers a huge selection of vehicles such as sedans, coupes, convertibles, SUVs, crossovers, and wagons at a affordable price. The appearance of Audi vehicles are really unique and very luxurious. Some features include sport mode, push to start technology, leather interior and even off road mode. You can choose between various colors and you have a large options for upgrades. You can upgrade your car with tinted windows, change wheels, change the interior. Passenger capacity depends on what model of car you purchase. My Audi doesnt really have much room so maybe 3 people can fit in it since the back of the car is really small.

I was call 4 time today (each time one hour hold) but nobody answer the phone, even I try to do something online but still it wasnt helpful information on it, so try again because you dont have any other choice.

I have a good experience with Audi. I had 2 Audi and they never broke. The only problem is the oil consumption, I think they should start figure out this problem because is not fair that you purchase a vehicle in 40k or 50k and have this kind issues.

We purchased a very clean, well maintained, used Audi A4 3.0 CVT with only 26,000 miles on it from a Range Rover/Audi dealer for our daughter as she went off to college in 2010. We had planned this car, being German built with Innovation through Technology to last her until she graduated and was able to get her first job. The Audi was serviced on a regular basis, then at 42,000 miles the transmission started acting up. After numerous trips to dealer and mechanics, the news was the transmission was shot and it would take $8,500 to repair/replace. The Audi at 48,000 miles is now a parked. A worthless hulk of nuts & bolts. After countless calls with Audi America, polite lip service with no results. We were extremely disappointed to find that Audi America simply does not stand behind their brand.Upon further research, discovered there was a class action suit to a poor design on the CVT Automatic Transmission, which accused Audi of concealing problems from consumers. Audi denied allegations but agreed to reimburse some customers...mmm. An indirect admission? We unfortunately discovered this settlement too late in the process as a result of no communication or proactive involvement by Audi. We have no recourse on our initial investment which equaled to 1/2 years of college tuition. Although my daughter did enjoy her 3 1/2 years driving an Audi at college, the reliability and disappointment by Audi America not supporting their Audi brand will forever taint all of us. Audi will be viewed as the inferior German car that cant be trusted.Closing note: Daughter is about to graduate college and she is considering her purchase on a new car when she starts her job. Her final will not include Audi, but a more respective brand this time around; BMW, Mercedes Benz, Mini, Lexus? We, our friends and anyone else we come across who may be interested in an Audi, will certainly hear the story of our college student deceived by Audis Truth in Engineering. No such thing!

Ive had my 2013 Audi allroad for 8 years, it currently has 112000 miles. Its always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didnt really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!!!The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. Its so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company. Whoever is considering of ever buying or owning a new or used Audi please think twice!

The company resolved this issue satisfactorily.

I bought 2010 Audi A4 for my son with 101k mileage, engine broke down at 115k! Called mechanics and they all agree that I need a new/used engine as Audi has an engine that no one wants to open and find what the problem is! All mechanics agreed that Audi’s engine has problems and that Audi USA know about the issue. Bad experience. Never an Audi.

I purchased a 2020 A5 sport back new from the dealer. The Audi connect services are wanting and do not work. Ive been told Audi is transitioning its service but still it has been a frustrating 3 weeks and counting to not only solve the issue but find whom to talk to and receive the support I need to resolve the issue. My advice for anyone buying a new model is to get all tech matters set up before leaving the dealer and have them agree the car will be delivered working. It is extremely difficult to get support after the purchase. It is very disappointing considering the cost of the car which lacks many features that can be found in non luxury brands.

I just recently purchased a brand new 2015 Audi Q3, 2 months today. It had 70 miles on it when purchased and now has 1,400 miles. I took it back to the dealership last week due to a knocking noise in the back area. I was told today that it had a faulty strut bearing and needs to be replaced. The car barely has any miles on it. I feel as though Ive purchased a very expensive lemon and I want another new one!

I purchased a 2021 Audi RS6 from the dealer then found horrible paint and body defects on the entire vehicle days later. Audi USA would not respond to my attempts at contacting them until I called them out on Social Media. Apparently, that’s the only way to get anyone to respond. Even still, I was told by Audi to “trust the dealer and their attempt to make it better.” So I did and it is even more so ruined. Audi has not offered any customer service when purchasing a vehicle of this caliber and price point. Severely disappointed.

Audi offers a wide variety from family cars to sports cars that my family and I can enjoy. They also offer many upgrade and personalization options. The car software can be upgraded also. I love how sleek the Audi looks and I would definitely recommend it to others since it looks so good. It is one of the most beautiful cars. The passengers all fit in the car and there is even room left over for relaxing as the car is not too small. I am happy with the car size and enjoy driving in it.

My wife and I are still reeling from just being told that our six year old Audi A4 1.8 turbo with 45,000km on the clock requires AUD7000 (about USD6500) spent on it. That comprises $2k for a 60,000km service, $2k for front and rear brakes and rest for rectifying a discovered problem with the engine cooling system. Should we be shocked or not? Until now we regarded it as an excellent vehicle and good service from the Audi dealer

Do not buy cars from Audi Las Vegas. They are liar and receiving customers they make my husband sign on paper that he didnt understand what it means because it doesnt speak English. They told him one thing and then lie and there and the manager is the biggest liar of them all. And when you go to Audi customer service support they cannot help you. They tell you to go back to the agency that Full of liars.

Audi service is wonderful and first rate until your car is out of warranty. Then it becomes very expensive to maintain. The car still handles well as holds its value but frequent repairs are needed and they are always costly.

The models that Audi sells are good for driving and make everyone happy especially me. Anyone who needs a car should buy it. I love my car and it is the best ever. It is so fun to drive. I think I would never ever want to give it up for anything at all. The appearance of this car is very good. It has just enough roundness that anyone would like but has enough electronics inside the car that anyone who is technological will love it. You can have any kind of upgrades you want. If you want wifi in your car you can have it. If you want fancy tires you can have it. Heated seats yep thats featured too. Its really the Shangri-La of car dealers. The capacity is good. You can put as many people in your car that you can safely fit. The back seats fold down so you can put bigger items in your car. There is plenty of leg room and room for all your items.

Audi Q7 is a great family car. It had the largest and most comfortable third row and is the most spacious SUV that we found. It is sleek and great looking from the outside while the interior looks modern and has the latest technology. The interior lighting also feels very calming. As for the upgrade options, we got the technology and sports packages which included nicer wheels, better steering and everything from GPS to do radio.

Audi ruined my paint job. I purchased a 2002 Audi Q3 four wheel drive. I have had my car serviced at Fort Worth Audi. I have spent several thousands of dollars on my car for service at the dealerships. On 12/14/11, I took my car to the Audi dealership for an engine light check. The issue/complaint is that my paint on the car is ruined. I took the car in; it was serviced and it came out with white splotches. The car did not look like it does when I took it in. I have pictures of the car taken in July of 2011. It shows the cars paint as being spotless. I did have an accident where the right rear fender was run into. Audi is saying that the company which worked on the fender ruined the overall paint job of the car and that they are not liable. The issue is that I took the car in for service, the car was dirty but it did not have the white splotches. Audi services the car, washes the car and it comes out with white oxidized splotches all over the car. I spoke to the manager and he says he is not responsible for the problem. I will end up getting a lawyer to work out the issue. The Audi manager says the paint is just oxidized due to age of car. However, the car could not have oxidized in the 3 days it was at the dealership. Something happened at this dealership.

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.My coolant light sometimes turns on and I have been to that dealership 3 times while car was UNDER WARRANTY to fix this issue and every time I was assured it was fixed and the issue never got fixed. Been regularly servicing my car over there (Have done all required services with Audi) during this period but I was informed that I need to pay an abnormal fee since there is an issue with the coolant pump and parts need to get replaced and it wont be UNDER WARRANTY since it is a new issue which is not the reality (Paperworks proves my statements). Had the same issue with my brakes, no one ever mentioned to me that my brakes have issues (Been following companys guidelines and scheduled maintenance) so now it is going to cost me ~$1K to fix. It is smarter to not go after $300-$1K more for someone who can potentially be your repeat client and make you more money than the change these service departments are after. (I know this since I am a Business Analyst.) Please educate your dealerships on how to run a business. GOODBYE AUDI FOREVER, from now on will take my car to a reputable decent mechanic. Will never also purchase another AUDI in my life.

My son-in-law and I went in to the Audi car dealers on Hawthorne Boulevard in Torrance. We went in the door, and out of the door, to the cars parked outside. We looked around, and passed a few sales persons. They never greeted us. In fact, they never said a word. Disgusted at this kind of treatment, we walked back through, and left. So much for my interest in buying a car from them.

In 2014 I had purchased a 2006 Audi A3 with 30,000 miles, with a clean title. It was great for the first year or so and once it hit 60,000 miles, I had absolutely nothing but problems. Around 60,000 miles, I was on the expressway, and my car started to jolt back and forth, that ended up being because the fuel rail sensor went bad. A couple thousand miles later, my alternator goes bad, without any warning, leaving me stranded. Shortly thereafter, I was on my way to class and I had a severe cylinder misfire. Mind you, this is all within less than a years time. After all of those issues were fixed, I thought everything that could have possibly broken was fixed. Next thing you know, my A/C is now only blowing cold air when Im going 80 MPH down the expressway and blowing hot air when its idling or going slower than 80. I also got my car scanned to see why the check engine light turned on again, and it turns out that I have another two cylinder misfires and my fuel pump is going bad. This car only has 70,000 miles on it and has had more problems than I ever imagined. I am beyond disappointed in Audi and the quality of their vehicles and how unreliable they are. I will most definitely not be purchasing another Audi or any German car for that matter.

Audi A4 2003 original owner - After replacing our timing belt and water pump, a problem with heating begins. Then three years ago, the dealership asked us to replace the heater core to resolve the problem with blowing only cold air instead of hot through the heating system during the winter. The cooling system works fine. I was against that because there wasnt any reason the heater core to stop working at once. I changed the dealership, but they obviously had the same policy everywhere not to diagnose, only replace part in order to make money. I gave up and replaced the heater core. As I expected, it didnt resolve the problem at all. After three years of flushing the system at the same dealership, they diagnosed again that the heater core shall be replaced at my expense. It is very disappointing that a relatively good car has so bad service and looks like a not professional service at all.

I purchased a new Q7 and two months later, it leaks gasoline on the monoblock. One week later, two days after supposed repair, the same failure reoccurred. One month later, they said its fixed but I obviously have my doubts and they dont accept to exchange for a TDI to avoid the possibility of putting my family at risk again.

So I own a 2013 Audi A4 with 83000 miles on. This car is very bad and unreliable. The car burns lot of oil. Last time when I went to the dealer and told them about the issue the guy was like, That not our problem. This issue is a thing that Audi must take care of. I believe as we consumers should pay a dollar because many people have this problem and Audi should recall their A4s.

I have a Audi R8 car. I love the car but the service that Audi give is crap. I had a problem with the clutch so went to Audi. They told me it needed a new clutch at the cost of £3000 pounds so I told them to get on with it. The next day they phoned up to tell me it needed a new oil cooler and pipes that the mechanic broke when removing the gearbox at a cost of £2000 pounds. After one week they phoned again to tell me that they had broken the clutch master cylinder pedal and pipe and it would cost £1200. I think that Audi should come over to UK from Germany and train these people how to work on their cars. People are going to get fed up of being ripped off by the UK Audi dealers. A pissed off Audi owner.

It has been my greatest misfortune to have bought an Audi A4. Early on we recognized that we had two problems: one was the ever changing and replacing of the fuel pump and the second was the sludge problem. The first recognition of the sludge problem was on March 18, 2008. This receipt I have. It said Rich found possible oil sludge problem. We then visited Life Quality automobiles of Bay Ridge again on September of 2008 and November of 2008. On one of these dates we paid close to $6000 to fix the sludge problem. The receipt that I do have for 3/18/2008. We also have a service and change of oil at the Audi service center Life Quality.All service and oil changes have been made at Zumbach when were living in NYC. Then Life Quality and Audi of Brooklyn when we moved to Brooklyn.I dont have the receipt for September or November of 2008. I never thought that I would need it for a future claim. I went to the offices of Audi of Brooklyn in May of 2011 to try and get copies of the work but since they bought out Life Quality of Bay Ridge, they only kept the receipts for 2 years and they destroyed any receipts that would have been in my file. Their computer system shows I was in on those two months but they cannot see the details of those days.Once we did pay for the sludge problem, we were under a new 8-year warranty. In June 23, 2009, I was at Audi of Brooklyn and the sludge problem occurred again. I do have this receipt and they fixed the problem again; but since we were covered under the warranty, we did not pay this time.It has been painful monetarily to own an Audi. This sludge problem is ongoing and recurring. To ask me for copies of receipts after three years is unfair. In September of 2008 I had just moved into my new house in Brooklyn and I had just given birth to my son. It is understandable that some papers would have been misplaced.I would like to be reimbursed for my hardship with this car and the funds I paid to fix the initial sludge problem. The car right now has a sludge problem. I can’t keep fixing this problem; it is annoying. I really feel that I received a damaged engine and I would like Audi to replace it with a new or used undamaged engine. It is more costly for them to have to keep fixing an ongoing recurring problem.I am enclosing all and any of the receipts I do have. Replace my engine and reimburse for sludge costs.

I have been attempting to use the Audi US website (as well as Audis global website) for over 3 hours as of 3:55 PM US Eastern Time on 28 April 2019. Audi - whether at their US or audi.com (global) website provides no way to contact Audi - whether by phone, by chat or by email and whether at their global or US websites to deal with this issue. I was trying to start the purchase of an Audi. So as to German competitors to Audi - both the BMW and Mercedes websites work perfectly and responsively. Given this experience, I will not be purchasing an Audi/Volkswagen/Porches for my new care, which I will buy in 2019. What a sad state of affairs for a global company, which has violated pollution control laws in the very recent past in the EU, USA and possibly elsewhere.

Very long story but in summary, 2012 Audi Q5 has faulty timing chain tensioner (known issue) which causes catastrophic engine failure costing over $10,000.00 to fix. Audi dealership has been great trying to help but are obviously hindered by Audi America in assisting. Audi consumer affairs department literally chuckled when my wife was explaining the situation and said things could always be worse and would should be thankful that they are helping at all. When we requested that the case be escalated, we were told we were at the highest level already and nothing else could be done. A real shame, we have two VW/Audi cars currently and have had many in our families over the years. If this is the end all be all decision in this matter... These will certainly be the last 2 VW products we will ever own. Very disappointing... The Q5 has been my wifes favorite car and my GTI has been my favorite... Could be the end of our loyalty to the brand.

I purchased the Audi Allroad 2001 in 2006 w/ 56,000 for 21,000. At 1st people took advantage for any type of repairs. Now I have someone honest. Car runs great w/ 160,000 mi. Self leveling suspension works great, no more bag problems and engine is strong. This is a luxury car in & out.

Audi Q7 4.2 - I am extremely disappointed with this SUV. Every 24000 miles it needs new brakes and rotors that cost in excess of $1600. The last brake job, the car squeaks with brand new pads and rotors. Took back to Audi and they said it is brake dust. After 300 miles still have the issue and AUDI Customer Relations is not helping. This is the last Audi I would buy. I would stay away from this manufacturer.

I own 2013 Audi A8 that has only 100000 km. It is 4.0 dual Turbo. The car is an amazing car and 2 months ago just stalled. An Audi mechanic close to my work looked at it and told me it is the turbos. I bought Audi original Turbos and replaced them and I got a call from the mechanic that they are gone again and the engine is full of broken metals. I called Audi Canada and they said it is A8 with only 100000 km so we need to know what is going on, I took it to PFAFF Audi in Vaughan and they said you need new engine. I have been waiting for many days to know if Audi Canada is going to help with the cost and the repair and I hope they will because such an expensive car with only 100000 km should not have an engine damage because of turbos. This is a shame and frustrating issue and I think whoever wants to buy Audi should think of. I do not have extended warranty as I bought it from a private dealer who bought it from Audi Canada directly. This is unfair and really painful to go through. I am now waiting for Audi Canada decision and I will post more information once I get an answer.Updated on 07/13/2018: So I had posted my problem with my 2013 Audi A8. Audi Canada answered me finally by saying, We will not help in fixing this car because you took it to an independent Audi mechanic and he is not certified by us. So, when you are stuck and your car stalled and there is a guy that deals with Audi all his life close to you, what do you do?? The 2013 Audi A8 4.0L turbo is absolutely a car that you should not consider buying as the turbos break and damage the engine. It is not worth the money to fix, $15000 just for new turbos and add the engine another $10000. 5 years old car!!!Audi is not standing behind their product and talking about customer service and the answers I got from one of the representative, he was yelling and insulting because I am not letting them doing their job. They were giving me false information and I did not like it. Their offer is to give me a voucher to use for the future if I want to buy an Audi. Huh, would you do it again???

I purchased a 2007 Audi A4 2.0 Turbo in May of this year with 40k miles on it. Vet checked clean. The oil light has come on several times, I had it checked by Audi and was told The car is within spec to burn 1 qt per 1,000 miles”. I replaced the battery and now fighting with the tail light.

Purchased a brand new Audi A4 four months ago. There is excessive brake dust on the wheels, even with daily cleaning, and the car rolls back on seemingly flat surfaces. The service due light is also coming on only after 2400 k.m. The dealership has advised me that all this is normal. I know it is not, I have been driving for over 25 years.

A4 - 61,000 miles bought new, worst car I ever bought and the dealer suggested if its breaking down so much, maybe its time to trade. What a joke - 61,000 miles. They cant get it working so buy a new one. Id never own an Audi again.

I have bought the Audi A4 since 2005. I purchased CPO for the extended warranty. I have had a 2001, great car and a 2006, another really great car. I was ready to update to a 2013. I found the car online and it is a beautiful car. However, I have had about 3 recalls in the two years that I have owned it. At the time I purchased the car, I bought it sight unseen but by online photos. I discovered the following... the spare tire is not regular size tire but a “donut”, dual temperature control is not standard, the Cd changer no longer exists, and 60/40 split folding seats were not available, as well as a push-button parking break which would probably not be of much service if your accelerator gets stuck and you need to shift to neutral to try to stabilize the car. Features that seem to be standard (or just luck on my previous buys) are now optional or obsolete. Wish I had kept my ‘06, looking to trade-down. When did leather seats become leather inserts... ugh... Oh, yes, the turbo diverter valve has a gasket and required a new piston driven diverter valve, the cost for replacement is approx $3500.00, Why has this issue not been a recall since the issue is addressed online when you get the diagnostics code. Shame on you Audi... Sacrificing quality for cheap.

Audi A4 2.0T - 69k miles and Im in the hole almost $8k!! Bought the car certified pre-owned with 32k miles. Keeping up with all recommended maintenance and caring for the car inside and out, this vehicle has been nothing but a lemon. Its been on a tow truck 4 times in 3 years. In the shop 6 times outside of regular maintenance. Cylinders replaced. Pistons replaced. A/c gone twice! I can go on... I dreamed of having this car, and now I cant get it sold quick enough. Going all American! Shame on Audi for poor design putting Turbo on a 4 cylinder car and straining the ** out of the engine causing parts to weaken faster for replacement. Overpriced car doesnt even hold value. Never again! That just explains why there is so much inventory of Audis for sale everywhere. People cant get rid of them quick enough.

I took delivery of an Audi A8L that I purchased from Audi of Fairfield (in Connecticut) on September 1, 2011. I already owned a BMW 5 series and another car, but neither had all-wheel drive. So I wanted to get the Audi before the first snow. I took delivery on Sept. 1 only to accommodate the dealer, Audi of Fairfield, who wanted to close the sale in time for an end-of-month bonus. On Sept 1, Audi was offering $3000 to BMW owners who purchased an A8, but you have to own the 7 series, not the 5 series. Six days later, on Sept. 7, Audi of America extended the offer to those A8 purchasers (like me) who own a BMW 5 series. Neither the dealer nor Audi of America feels the least bit obligated to extend the offer to me. If you bought a $20 shirt at a department store and it went on sale 6 days later for $18, there isnt a department store in America that wouldnt give you the $2. But it seems that when you buy a $90,000 Audi 8L from Audi of Fairfield and take delivery earlier than you needed the car to accommodate the dealer, neither the dealer nor the parent company will extend to you a $3000 rebate that you become eligible to receive only six days later! I want to sue the **, perhaps by claiming that their behavior violates the covenant of good faith and fair dealing that courts in most jurisdictions read into contracts.

They had an absolute huge selection of family friendly vehicles for me to choose from, which made it a really hard choice to pick a specific vehicle. Each of the vehicles were spectacularly invincible looking. They had a really nice glow to them and caught the eye right away - of myself, my spouse, and my child. Seeing all the upgrades made me want personalization, and there were a lot of choices to personalize a vehicle of my choice - color, seating, doors, etc. Having a young child, safety is my number one feature to look for. Since I have a one year old and a newborn on the way, seating is a huge factor in my buying a car. So having at least a five-seater is mandatory and that was available which was nice.

I like the Audi R8 for the sleek design and makes me feel young again. The power behind the wheel is awesome. Life itself seems to stop existing when you jump on the highway. Very clean high-class interior. Comfortable heated and cooled seats for both summer and winter months. Purrs like a baby whilst idle. Good things for this brand. Always recommend upgrades. Better stereo system and bass boost. Get the heated seats and tinted windows. Really only meant for a two seater person vehicle but has a back seat.

I own a 2014 Audi Q5 TDI that I had driven from Pensacola Florida to Kansas City Missouri to see relatives. During weekend of June 13 a warning came on dash of AdBlue fault, car will not restart in 400 miles. I called Molle Audi in Kansas City first thing Monday to try get car in for check and repair if necessary. I was told they had no appointment openings but they would try to work it in as quickly as possible. I informed them I MUST have car back the next week as I planned to drive back to Florida. After not hearing anything for two days, I called them on Thursday for status. They had not touched it and said they would try the next day. They did not touch it that day but promised they would get it the next Monday. It had sat for an entire week even though they knew I needed it urgently. Monday they did diagnose it as bad AdBlue pump and absolute soonest they could get it in would be Friday the 19th. I was told Audi policy was to not expedite shipments for any reason. The car did finally get repaired and I received it on Tuesday June 30. My complaint is that they do not care whatsoever about customer needs and will do exactly what they want when they want no matter the situation. I will NEVER darken the doors of that dealer again, nor will I ever purchase any German brand auto due to their arrogant, insensitive attitudes and business practices.

Bluetooth in A5 Cabriolet 2013 unusable - I have 3,800 miles on this 2013 car and am ready to sell it. I make a lot of calls while driving. People cant hear me over the noise and tell me Im screaming at them. This is with the top up. I have been to Audi twice and been told that nothing can be done. A car over 50k deserves service and functioning equipment. When I bought the car, I was clear to the salesman that voice control was important to me. It is disabled in the Cabriolet. My husband says buy a headset. I want them to fix it.

Audi has always been the talk for passion, brand, status, and icon in China. However, when it comes to after-sales support and repair in Audi 4S workshop, they are the least trustworthy partners to go for. My vehicle was sent in for major repairs after a serious accident. Estimated damage came close to USD16,000.00. According to Audi 4S China, most items will be newly ordered and replaced. But to my surprise, all items were dismantled, badly reworked, poorly repainted, and installed as new. The vehicle was so badly repaired that some area is out of proportion. My assessment of this repair is only between USD 3,200.00-4,800.00. What a broad daylight robbery in Audi 4S China. I hereby humbly request Audi Germany to look into this matter urgently, as I believe Audi Germany and worldwide do not practice such disgusting custom. Please do not hesitate to contact me for details - photographs and repair information.

I took my 2016 Red Audi A4 to Audi of South Atlanta in Union City Georgia on 12/12/2018 in the afternoon hours. I took it for the after coolant pump recall and to get a diagnostic as to why my reverse camera would intermittently work. I got there, dropped off the car, signed for my loaner car & acknowledged the 149$ diagnostic fee. Upon taking the trunk apart they came upon my wiring harness underneath the deck lid had been cut and taped back together possibly by a previous body shop that repaired the car after an accident back in 2016 when I got the car new. They were saying that over the course of two years and the wires being held back together by tape that they became loose. We then got State Farm involved and did a 3 way call with the dealership and they agreed to do another tear down at the cost of State Farm, as I had requested them not do any repair work as I would take it up with the previous body shop. But State Farm wanted to send an adjuster out to get an estimate of the damage. Hear nothing until 12-26-2018 When I got an email about the findings and if I wanted to do the repairs or not, and I did NOT respond to the email I instead asked Tim ** the service adviser why I was receiving the email and if it was just automated because the last communication I had during the 3 way call was that State Farm was paying for the repairs not me that I never wanted the work done if I was going to be responsible for the bill. He text me and said “Let me verify with State Farm that they are bringing a check by today or tomorrow”. 12-27-2018 I hear from Tim ** that State Farm is denying the repair and that the repair has already been completed because they sent him over the document containing the estimate he took that as approval for repairs is what he told me. I asked to see said document because I was not in any communication about the repair being done until after the fact. He texts on the same date how pissed he is because the State Farm claims adjuster would not allow him to speak to his supervisor and ask if I would call them the next day and allow a 3 way call with the supervisor of said claims agent “Carter”. Over the next business day when Tim ** realized that State Farm was not going to pay for repairs as they did not and have no right to do approve repairs to my car only I can approve said repairs and I NEVER approved ANY repairs!! So they start looking at me for the money, first telling me the cost of the repair telling me & the advisor at Audi of America that I need to pay it and go after my insurance company for reimbursement. Then when they realize I am not about to pay almost 2k for this repair they then tell me they could charge me the 725$ for the rental car which my agreement was for a “Loaner” car… A few days going back and forth with my local agent, this dealer, and the sheriffs department they then agree to release the car for a lowered amount of $500 and they put my broken part back in and keep their new part. I declined once again as the only thing I approved was a $149 diagnostic fee. I then call Audi Financial who I have the vehicle financed with and told them the story and they really weren’t much help. So after being threatened with the cost of the loaner Audi I decided to return it and get a few things out of my car since it was clear they were going to have it for quite some time. When they finally bring my car around for me to retrieve property out of they had in my front seat my LICENSE PLATE to take with me… talk about taking possession of something I have paid 27k for to this day… WOW! Then I start looking into legal options and possibly even just letting Audi reposes the vehicle as it was going on 3 weeks and no one wanted to help me when this dealer was Clearly STEALING MY CAR!!! I let it go for a week or two this new year as I was stressing way too much. Today on 01-21-2019 I call and speak with service manager Allen, I was being nice considering this dealer has done nothing but rob me for 4 weeks as I’m paying a car payment and insurance on a car they have. I ask if they would consider $350 instead of $500 like they had offered a few weeks back to just put this all behind us since they were in the wrong for doing repairs I never approved and he said no that is not what he and the service advisor offered me and that to take the car off the lot it would be the full $500. I said, Okay if you all want to continue being crooks I will find a way to get my car and he interrupts me and says that they are not crooks and if that is how I felt that I can pay the full invoice price and to not come up there to get the vehicle until I have all the money including the loaner car and hangs up!!! Here I am going out of my way to be the bigger person and Pay them money of any amount other than $149 and I get that type of attitude and yelling from a member or management?? I guess this is what to expect when owned by Buttler Automotive Group out of Macon Ga… Update to come when I retrieve my car.

My Audi A4 was well designed/attractive. It has a nice handling, smooth ride and black on black with black tinted windows. It also had a great black leather interior to match the slickness Of the black exterior. It is definitely a nice car and one of my absolute faves because it was very stylish, fresh, sleek and cool. It almost reminded me of a Batmobile because it was so nicely designed and had a lovely exterior. It was in the luxury world but not as expensive as a Benz or BMW. I loved the Audi A4 but wish it had more tech features. Also, it needed lots of repairs and had recalled items which was very annoying. So when it started to break down I was ready to get rid of it instead of pouring money into repairs.

When my car, 2009 Audi A4 Avant, failed, I had to get the RAC to examine the problem and eventually take it to the Audi dealer I bought it from some eight months earlier. Apparently, through me placing a case in the not-so-robust boot which I couldnt know about, it had bent the lip near the seal which would then allow water to access the boot. This is where it really becomes a problem. You have no way of knowing this is happening so this water will build up until it then damages the electrical equipment in your boot.Audi will then give you an incredible £10k bill to replace key electrical items which are unsealed within the boot. Part of the labor bill is at £120/hour. They only provide you with a temporary car once you have complained directly to their MD. They completely ignore the important safety issue that you are unaware of this problem until its too late and that the electrical equipment situated in the boot that can fail through water are lights and brakes. Im very unhappy around with this saga and feel other manufacturers would treat me better.

I own an Audi A4 Quattro that with less than 60.000 miles started with a metallic sound from the front wheels, it turned out that the bearings had to be replaced... I had a extended warranty which Audi refused to honor. It is very disturbing that a company that is so proud of their 4-wheel drive would have such premature problems with their wheel bearings. To add insult to injury, the dealer had not updated the history of the car with the repairs done, the brand said there must have been internet problems. To me, it seems like a deliberate effort to hide problems that may affect other owner, which is the reason I am posting this complaint to ConsumerAffairs.

I have a new 2017 Q7 Premium, 3500 miles. When pulling away from a stop sign or stop light, the engine pauses from time to time. So much so, that once in a while, it can be a safety hazard with oncoming traffic. Also, the GPS system works sometimes, and most of the time the routes are completely crazy, taking me 100s of miles out of the way of my destination. My car has been at the dealership for 5 days now, and they called yesterday to inform me that the pause is inherent to the vehicle, just get used to it! As for the GPS, corporate office knows it doesnt work, and they may or may not try and fix it?? So, this vehicle costs a pretty penny, but aint worth it. Im offering to leave it on their lot and walk away if I can have my money back??

Ive been purchasing Audi vehicles for the last fifteen years; primarily A6 Supercharged vehicles. Last March, I traded-in my 2016 A6 Prestige Supercharged for the 2021 A6 Prestige 55. From day one there have been issues. There has been nonstop rattling from the dash. The trunk opens without touching the button on the remote or truck latch door. Other times, when pressing the button on the trunk handle, the trunk wont open at all. I would have to take the key fob out of my pocket and press the button in order for the trunk door to open. That defeats the purpose of having the trunk door button on the trunk. This is another flaw of all 2019 and newer models. Numerous times when closing the trunk, we walk away and the trunk opens again without us touching anything!Same with the doors. Numerous times, we are unable to open the doors by placing our hand behind the door handle when the key fob is in our pocket. We have to take the key fob out of our pocket for the door handle to work. The dash rattle has been addressed numerous times, but never fixed. Its a horrible design flaw. No matter what the dealership attempts, it wont fix the poor design flaw. The bottom screen went out three times since purchasing the vehicle. The first time within two weeks of the purchase. Stay away from Audi vehicles from 2019 to current. Too many design flaws.

Audi offers 8 different luxury vehicles that last many years. Most accessories come standard with each model. Cruise control, lane signal, many safety features, luxury interiors, leather or cloth seats, bluetooth technology, custom wheels, lots of storage, all-wheel drive, V8 engine, lane change warning, built-in GPS and WiFi, elaborate stereo system and exterior, intermittent wipers, heating thermostat, leather upholstery plus many other amenities. It also has 2 rows of heated seats that comfortably seat 6 people and can be heated or cooled, depending on what is needed. The come in leather or cloth. Mine are real leather, and they are very soft and sleekly contoured.

Five hours at the dealership to get the paperwork completed, 15 minutes of negotiations, and we were the only customers buying. The car (2016 Audi A4 quatro) is finished nicely, drives well at turnpike speeds, but in town it is AWFUL! Acceleration when needed is absolutely unreliable. Sometimes accelerates as needed, other times the engine does not increase above idle speed when power is really needed. The dealer had the car for a couple of days and could not duplicate my complaint. They then stated if this problem occurred it was my driving technique (my wife has the same problem of non-acceleration randomly). I tired of arguing with the dealer, and just accepted the fact we are stuck with this car for another 19 months when the lease expires. We are reluctant to drive the car, and after 17 months it has accumulated less than 9,000 miles. We had two Mercedes prior to this piece of garbage, had never leased a car before, and never owned an Audi. We will go back to Benz, will never lease again, and never again have dealings with Audi.

It was kind of model that you can rely on and drive around with and do a great job on. Looking forward buying it. It has shown me to drive safe and do things with it and explore new stuff. Features are greatly impressive and shows good character within the car brand and such. You can enjoy the car and knowing you can buy it at a reasonable price for the car.

Audi has luxury vehicles like coupes, convertibles, SUVs, crossovers, wagons, and sedans. Sedans include 2017 A3, 2017 S3, 2017 A4, A6, S6, A7 and many more. Their cars are sophisticated, stylish, luxurious, fancy, pricey, innovative appearance. Its a must have for sophisticated people who like luxury vehicles. You can get upgraded exterior design along with a long since of features and tech upgrades. 3.0 liter V6 engine that will be offering about 349hp and 500Nm of torque. 4.9 seconds to go from 0-62mph. Their passenger capacity is standard and the optional front seats are comfortable, and the second row is roomy. Q7s third-row seats are too small for adults. The Q7 has a small cargo area for the class.

We purchased an Audi Q7 with 92,000 km on it from Sydney. We looked at it on the 21st March 2012 and bought it for the price advertised on the 22nd March 2012 with no questions asked. We were offered 3 year new car warranty for $3,500, which we paid up with also no questions asked. On the 21st, we were asked to pick up the car at 10 am on the 22nd. We came at 10am and the car was not ready. We waited for 2 hours. There was a problem with the Audi but they didn’t tell us exactly what, they just said it’s not a big deal. The day before, we explained to them that the car must be ready at 10am as we were driving to Melbourne. We were then approached by a group manager who said that we can’t have the 3 year warranty, it was a mistake and that we can have a 2 year warranty for $2,600. We did not want to accept this. Finally, they agreed to give us as promised 3 year new car warranty for $3,500 but the lady that does that was away so they promised the next day I would get the paperwork for the warranty from Anna Marie. Of course, I never did. I called 3 times and finally got the paperwork but it was for the 2 years, which is not what was promised. Therefore, there was a lot of emailing back and forth.After 2 weeks of having the car, the seat broke and the buckle broke cup holders jammed. We did a diagnostic scan of the Audi computer which showed engine faults and other faults. Vince ** from Audi Alto NSW confirmed there is nothing wrong with the car. Since the car was under the 3 month warranty Audi Brighton (Melbourne) had to get approval from Audi NSW, which has taken 3 days and I still don’t have my car. A week ago when I went into Audi Brighton, someone looked at the car and noted all the problems and made me an appointment for a week’s time. At this point, that dealer knew that the car was from NSW and that it was under the 3 month warranty but they didn’t bother to contact anyone in the meantime. So on when I took my car in, they said it will take approx 5 hours and will call me when done but they realized that they need Audi NSW approval. 3 days has gone past and my car is sitting in Audi Brighton and they still haven’t touched it. Both the dealers are lying and making up excuses. I am fed up with this. I just want my car fixed as it hasn’t even been a full month. I don’t think that it was appropriate that Audi NSW sold me a faulty car or at least didn’t tell me about it. I have not yet experienced something as horrible as this. What can I do? What are my rights? This is just shocking.

I leased a car with Audi in Dec of 2015 and prepaid my taxes. In May of 2017, the car was stolen. There were injuries to the driver. Audi came back to me in 2019 trying to collect property taxes again. At no time did Audi attempt to make the situation better nor did they even discount the second lease. They also failed to turn in the car as stolen in 2017 with the assessment. And then they turned me over to a collection agency after coming forward two years later.

In 2007, I purchased a 2003 Audi convertible A4 - 3.0. A few months after purchasing the car with 40,000 miles on the car and 1 month after the warranty expired, the CVT transmission went out. I contacted the local Audi dealer after a lot of wrangling the dealer reluctantly advised Audi would help me with 50% of the repair cost. My portion of this bill was $2,800. 40,500 miles after the transmission was replaced, I need yet another transmission. I called the local Audi dealer and was told that they warrant these transmissions for only 1 year. I asked if Audi would cover a portion of the cost of another transmission and he said no. I called the Audi headquarters and again was told that they only guaranteed the transmissions for 1 year. The lady I spoke with told me that they covered my first transmission replacement at 75% of the cost (I was told 50% by the dealership) and by my calculations, if they covered 75%, then the replacement transmission cost was in the range of $11,200! Bottom line: Audi has a faulty CVT transmission and they should back their product. I realize nothing last forever, but three transmissions within 80,500 miles is ridiculous!

We have had a 2015 Audi for the last 30000 miles. In this short time it seems that so many things are not meant to last. The tires need replaced, the windshield wipers are worn, and the brakes are squealing. We just found out that every time you replace brake pads you have to also replace the rotors - even if they arent damaged because they supposedly wear out in the same time frame. The maintenance costs are incredibly high and the parts dont seem to last long. Overall we are disappointed in the quality of the vehicle. If you buy one, expect a couple grand a year in maintenance in the first couple of years. We are concerned about whether these costs will skyrocket with age of the vehicle. We would recommend not only looking at initial cost of any vehicle but just as important the expected maintenance costs to keep up a vehicle, so you can make sure you get the expected level of quality in what you buy. We will not choose Audi again in the future.

Bought a 2012 Audi S4 and had to replace the front brakes right away due to excessive noise/squeaking. Dealership said new brake pads/rotors would fix it. Did it and then 9 months later, exact same problem. Dealership & Audi headquarters keep telling me that, The majority of todays vehicles use semi-metallic brake pads, which offer excellent performance. Because of the metal-to-metal contact involving semi-metallic pads, the sounds generated by the brake system under normal operation can be greater than the sounds produced by vehicles equipped with previous-generation brake pads. Depending on the local environment, weather conditions and individual driving patterns, sounds from the braking system may be more or less apparent. Frequent, aggressive brake application increases the wear of the brake components and can reduce the potential for brake noise. Frequent, light brake application allows glazing to develop on the brake surface, which increases the potential for brake noise. Ive tried that multiple times and even come down a very steep mountain pass and the brake noise didnt go away. Will never buy an Audi again and hopefully not everyone is treated as poorly as myself.

I purchased an Audi A4 2.0 in March 2000 (**). The car had engine oil leakage and engine oil has to be topped up every 5,000 km initially and then the situation worsened to having to top up more and more regularly until now, top up engine oil every few hundred km! It was reported that my car was not the only one having this problem. Finally in November 2011, Audi Company, Euromobil Sdn Bhd (located in Kawasan Perindustrian Temasya, Shah Alam, Selangor DE, Malaysia) contacted me and informed me that my new car would be given an overhaul service and an Audi staff would contact me on when to send in my car. When I did not hear from them after a couple of months, I called and was informed that the person-in-charge had resigned and therefore did not respond to my calls. This indicates a lack of management coordination, no customer follow-up and the inconvenience of topping up the engine oil continued.Audi Salesman, Mr. Danny, managed to arrange with customer service executive, Mr. ** to have my car sent in on 20th February 2012 to Audi for the overhaul service. I was informed that it would require two weeks to have the car overhauled. I had made arrangements to rent a car for use while my Audi was in the service center. When I arrived, unfortunately, I was informed that the overhaul could not be carried out as there were too many cars being serviced and therefore could not attend to my car but I was informed it could be done the following week. Since I was there, I sent in my car anyway to have a minor body repair work and repainting and I was told that the overhaul would be carried out after that. When I went to collect two weeks later, I was informed that the overhaul was not done! Customer Service Manager, Mr. ** apologized and rescheduled the overhaul service for 26, March 2012. This time I requested Mr. ** to please arrange to provide me a car for my use when I next send my car for the scheduled overhaul. Mr. ** assured that he would try his best.On March 16, I contacted Mr. ** to check if he had managed to arrange a car for my use when my car was being overhauled and he confirmed he had made the arrangement. Therefore, it was confirmed that I could send in my car on 26, March 2012 and I expected to drive away in the car arranged by Mr. **. When I arrived, Mr. ** informed that the arranged car was not available. I was really upset as I have a business meeting at 10 am! Therefore, I had no choice but to drive away in my own car to attend the business meeting. Again, through no fault of mine, my car was not given the overhaul as arranged and assured by Audi!People buy Audi because it is reliable, stylish and comfortable. It is a pride to own an Audi and lots of pleasure to drive it. Customers have been assured of the dependable and good service, including after sales service. From what I have written, you can imagine how very upset, disappointed and frustrated I am with your distributor and their service. It has caused me lots of inconvenience, precious time and expenses in hiring a replacement car for use. I am officially lodging a complaint with your company.

I have recently bought an Audi q7. Its a great looking car and is of a high spec with all the gadgets and mod cons. However I am having problems with what I think is the gear box. As I accelerate up to 2000 rpm there is a vibration and the car seems to shake until I get to 4000 rpm. Has anyone else had this problem? If so can you help me? Many thanks.

I own a 2014 Audi Q7 TDI and was forced to bring my car in for the diesel gate emissions fix. My car is ruined and unsafe to drive! I was promised a slight reduction in power and possible loss of 1-2mpg. I am down 4-5 mpg and over 10 mpg while towing a trailer. Car no longer has any mid-range power so I can no longer tow my trailer safely. Audi/VW deliberately understated the changes resulting from the emissions modifications from the diesel gate scandal. Anyone who owns a diesel VW/Audi resist from enrolling in the fix. It will ruin your car! The fix is a bigger lie than the original diesel scandal! VW/Audi point the finger at the judge and refuse to even diagnose the car.

I was sold an S4 Avant (V8) by Finchley Road Audi, UK, 31/8/2011. I paid 27,000 cash, it had a cracked grill, back window washer wiper did not work properly and 6 weeks later, I had put 4 new tires on it, had to pay for the grill to be fitted, parking sensors didnt work, got no history of the car for 3 months, I took it to Portsmouth Audi. They had to replace the back brakes as they were very dangerously low. Then on 9/3/2012, I get a letter telling me that Lombardi Finance owns my car. Ive never paid so much for a car in my life and have turned into a nightmare, worry and upset. All I want is a car without this bad salesmanship. Can you help me get my car replaced please?

I initially bought an Audi because of their quality and excellent engineering. However, I dont believe I will ever purchase another automobile from this manufacturer again. At 60000 miles my MMI system experienced a complete failure. The Navigation display would not come up, the radio wouldnt work, the navigation system completely failed. I took the car to the dealer here in Denver and was told the 5F MMI component would have to be replaced. Cost of the part $2200, $400 for labor. To say the least this is outrageous. Needless to say I am done with Audi, they are obviously not the reliable luxury cars I thought they were. Save your money! Dont patronize.