Ours is the second Audi convertible weve had, and the engineering is top notch. And service has been excellent also, so I can see it could be bewildering for some people like me to come across these horror stories. However, Ive always been concerned about the what if something breaks? aspect. Especially with a cloth roof! Well, I hated to let the last Audi convertible go (it was a gorgeous amulet red). But I was afraid of the cost of repair, if something did go wrong, so Im somewhat consoled by these stories (sorry, folks).Anyhow, we had the first convertible, an A4, for 6 years and there were no problems after they fixed a squeaky speaker soon after we took ownership. Otherwise, I remember the only issue was one side of the glove box, where the plastic hinge ripped a little, so it was hard to close properly. As for the A5 weve had now almost 4 years, the battery failed and they replaced it under the warranty (phew, beat the expiration date... that things around $300!). Also, the transmission seemed to jerk through gears, and they did spend 3 days (!) repairing that under warranty. The only other oddity is a silly thing... the black button that resets the trip meter... its lost or peeled its paint and looks an ugly white. Ill definitely get that fixed soon before its done 50,000 miles!So, to sum up, these cars have been excellent to drive (note that were spoiled after having had a Sebring convertible previously). I am concerned about the transmission not being as smooth as that in a new Honda Ridgeline we bought last year. So I predict well keep the Audi up to two years more but next time, I think well LEASE the next Audi or maybe even a BMW.

Its been just 8 months that I have bought an Audi A4 from the Audi car dealer in Ludhiana and I am facing a huge problem regarding the tires of car. Actually, the tires of the car have developed a bulge around them. Due to this, I am facing problems in driving. I have informed about the same to the local dealer but they refuse to look after our complaint. Hoping for a quick action.

I purchased a used Audi A3 for my teenager about 2 years ago. My daughter now attends a university about 1 1/2 hr away from home. She called me one evening and told me that the engine light came on and the car had slowed down. Luckily, she was 5 minutes from her apartment and close to an auto shop. When she parked the car, all of the oil leaked out. I had to pay for a replacement engine because there was internal damage and a hole in the oil pan. There were NO warning signs before this situation and the Audi dealership had just performed a multi inspection, but found no issues. I am so happy that my daughter was not on the road! I never had these issues with Mercedes.

Had a few issues with a European delivery, Audi customer support was a complete joke. They stood in the way of information and anything resembling a resolution. Very disappointing, DEFINITELY not a premium experience. To be avoided.

Audi q3 is very good. But, some technology features missing. It drove well and the turn radius and acceleration was excellent on the vehicle. The Audi is built to last mileage-wise with less issues than the other car brands. I like its performance of drive and quality of build/Longevity. The outside look of the vehicle and how it drove over railroad tracks and potholes was significantly different than the other cars I test drove. However, there is no back-up camera, no navigation, media went in and out. For the price you pay for the car, you would think these items come standard as they do in less prestigious brands such as Honda, Ford, and Chevy.

Ive had my 2013 Audi allroad for 8 years, it currently has 112000 miles. Its always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didnt really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!!!The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. Its so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company. Whoever is considering of ever buying or owning a new or used Audi please think twice!

We bought Audi Q5 2015 last year and we noticed as we turn on the AC a very strong bad smell comes out at the AC. First maintenance was done last June and they check it out with no resolution? But after weeks it came back again. We took it back and its been 3 weeks at Audi service. Hoping that they fixed the problem. My wife is not comfortable to turn the AC on because of the moldy smell. Anyone experienced with the same problem? U.S car products had corrected this problem with R134 by adding enhancement to dry out moisture build in to the condenser/air conditioning.

I really liked this car until something bad happened. One of the nice features of the Q7, or most any other high end SUV is the ground radar which helps you park and warns you of objects in the road. This is especially important in a large SUV where you have limited visibility. But this feature did not work on my new 2017 Audi Q7. While parking, I ran over an object that sliced open the oil pan. It looked like someone had taken a knife to a cheap aluminum beer can. I thought how could an SUV have such a cheaply made oil pan? I know one doesnt take a Q7 off-roading every day, but youd think you could do it every once in a while, no?Then more bad news when the Audi shop told me that I had to also replace the oil pump. I was stunned by this as the oil pump is up high and wasnt touched at all in this incident. I have asked and still do not have an adequate response from anyone at Audi. Does one have to replace the oil pump anytime the pan is removed?Next problem was that as I had no idea the oil pan was sliced open, I drove less than a mile back home without any oil in the engine. At first there was the typical light on the dashboard indicating that I should replace the oil. I thought that was strange with a new car but I was almost home so I continued. Then just when I was turning the last corner a larger warning came on to say that I should shut the car off as it was out of oil. Which I did seconds later. But now I am concerned that the motor is damaged and the warranty violated.Anyhow, now I have to pay a couple thousand bucks to get my new Q7 back on the road, not to mention my concern over the health of the engine in the future. I think I should junk the car, but I paid an awful lot of money for it. This whole thing is partially my fault for running over the object, but I really think that Audi oversold the intelligence and robustness of their new Q7.

We bought a 2015 A6 7 months ago. This car rides like a dream, has power and comfort. But, you would think as much as you spend on these cars the service would be a lot better. We had our oil changed at Cavender Audi in San Antonio and they would not even reset the oil service alert (you are unable to do it yourself in MMI). Then when your complimentary data service runs out after 6 month you have to pay $800 for 30 months. Toyotas Entune is free, Fords, SYNC is free and I am sure there are a lot more companies that provide complimentary service like this. Chevy allows you to use your current phone data plan which costs $10 month. So bottom line the car is outstanding but as much as Audis cost they could at least give you complimentary data or at least let you use your phone company.

A few weeks after I was sold a car from TNT Auto Sales in Lugoff, I started having issues with the car. The car was not holding water and would overheat numerous times throughout the day. I took it back to the dealer to have it checked and I was told to wait and they couldnt do anything. I was told not to leave the car on the lot as well so I had to keep driving it. I called, texted, and went to the dealer almost everyday or every other day about the car. Nothing was done and finally the car broke down on me and will not crank or anything anymore. I told the dealer what happened. Nothing was still done. I didnt even get to make my second car payment before the car broke down on me. Now, I am stuck with a car that I just purchased that is not drivable and a car payment still. I dont want this lemon of a car to go on my credit but I should not have to settle for this when I just got the car and the dealer decides he doesnt want to do anything about this.

I would like to bring your attention this issue, hopefully I can gain support to have this issue resolved. Hopefully someone that actually cares about the Audi brand and their promise of excellent after sales services contacts me. My details are on the Audi system. I bought the car brand new from Audi in November 2011. On the 3rd day I had a serious clutch shudder and was informed Audi where I have always taken my car, that it was due to my driving style. I took the car in 40 times to the dealership (as per my tracker records 0) in total to have the clutch issue address, gearbox issue and oil consumption issue, and kept getting told there was no issue. Eventually after almost having numerous accidents due to the inability to put off from robots and standing starts, I went to Audi and offered to pay to have them remove my gearbox and clutch to find the issue at my own expense and only then did they drop the gearbox and clutch, only then did they pick-up. I quote that my clutch was worn. This statement does not make sense as I have been experiencing this since day 3 after receiving my brand new car and I believe the statement made that it was my drive style was a lie. This process took almost 4 years. They informed me that my model does not actually have any sensors to pick up this issue, it is a manual. So I dont know how they could tell me that no issue was found.At 8000 km they change a major gear part in my gearbox and I was not informed of this nor was I allow to request a fix, replacement or repair. Most recently, my cars ecu unit on the steering wheel was showing errors on my dashboard. Audi Burma stated that they could find no evidence of this, even after a I showed them a video of the issue. Nor did they inform me to be careful as this affects my abs, which put my life in danger. On the evening that I collected my car from Audi which they had for a week, I notice a loud knocking noise on my front suspension. I took the car to Audi as no longer trusted that Audi branch they found my steering arms were damaged, required replacement. I was informed by that they were so warm I could have had a serious accident had I continued to drive. So this car was release by the dealership and no any quality check done is beyond me so this is the third time Audi has put my life as risk.I have proof that my car was at the dealership 40 times in four years yet there are only 8 job cards created, no explain has been offered for this nor after at least 30 requests to have the original job cards, nothing has been forth coming. During this period I had informed the dealership of excessive high oil usage starting in early 2014. They ran test (so they told me) but refused to show me the results and said there was no issue. I took my car to a different dealership, they ran the same tests and found that indeed my car was using an excess amount of oil and recommend that my engine be rebuilt as per Audi technical papers. This test was done 4 weeks prior to my maintenance plan running out. Now the dealership refuses to rebuild my car and has delayed the whole process till after my maintenance has expired. When I query this, they say Sorry your car is out of maintenance plan and I must pay for the repair.Audi customer care in south Africa has been informed of all these issue and have all the recordings of the conversations, yet they will not do anything to assist me. I was promised a meeting with the regional after sales manager. He contacted the branch and then refused to meet with me. So clearly if a customer complains they simply ban you from the premises and then hope you will go away. I have this in an office letter from Audi customer services. I have never in my life ever heard of this happening to anyone. Currently I still have a broken gearbox which was first reported to Audi in 2013 and excessive oil usage problems. Therefore, I ask that someone with authority get involved as the customer service department refuses to supply me with management contact details and messages left for customer service manager go unreturned.

The variety of the models was a great selection. They had a lot of different color models to choose from. Also, the appearance was great. I was very satisfied and I loved how it looks and the shape and color of it but they could have had different features on the car. I love all of the various upgrade and personalization options that this car had and provided and that is why I love this car and would definitely go back and purchase another one.

I purchased a brand new 2010 A6 2.0 T in Oct. 2009. I have had the car since then and encountered some odd problems in the past 3 to 6 months. Initially, the car used to burn the engine oil faster than usual since I would have to top up the oil level almost every month, which I found really weird. A few months ago, the car started to basically shake when I would barely be driving at 80 km per hour. Upon taking the car to the service, I was informed that the solution would be to change the engine! After the engine was changed, the car was running OK until last week when I was driving. The steering wheel locked up and then the alternator fault light came on and it said battery not charged on the dashboard. I could have gotten into a terrible car accident and my life was put at risk but I was barely able to maneuver the car just in time to get it off the road. I am a very dissatisfied customer from Audi.

2004 Audi TT - The heat wave we experienced this past summer caused my rear window to separate from the convertible top. I have attempted numerous ways of repairing it. All have failed. Audis solution is an entire new top at $4600. Corporate became involved and Commonwealth Audi offered a 20% discount, which is still not affordable. Mercury Insurance refused to pay for it stating this is normal wear and tear! The car was stored in a garage and the top was used maybe 10 times in a 3 year span. The car cost $28,0000 which was paid in full and is 10 years old. I expected the quality of an Audi to outlast much longer than this. I am now driving it around with a playground ball holding it in place. Most recently its running on hot now and will need repair. It has been one thing after another and I am extremely unhappy with this car and the responses I have received from both my insurance company and Audi.

I purchased a brand new Q5 in 2011, put down a nice $50,000, expected a drive that will perform as a luxury car and last as so BUT... The car consume oil like crazy, from day one I have to add oil on a weekly basis. Audi tested the car and said it’s normal. Yet I have 4 other cars some are even older than my Q5 but none of them need any oil in between services. After 109,000 miles the car needs 1.8 quarts of oil each 1000 miles - DO you know any car that performs as such? I dont. Luxury car that lasts 100,000 miles? Think carefully BEFORE you buy AUDI!!!

I really dont know where to start. I can fill pages and pages showing what bad company I trusted when I bought an Audi Q5. The car is extremely bad, no quality at all. Many problems with the gearbox, the breaks squeaking, steering wheel making bad jerking movements, and the list goes on. But what is really the worst is not the extremely bad quality of the car but the unbelievably bad service. I never took my car to the Audi dealer and they actually knew what was the problem. It stayed one time a full month at the dealer and they were not able to know what was the problem.Now I am facing a problem with the ignition, they told me we need to update the software and we need to get the software from Dubai and I have been waiting for that for a month now and still nothing. Very bad car, extremely bad service and dealing with the Audi people is like dealing with crooked con experts. My car is by the way only at 40000 Km and I hate it already so much. My advice to all: DO NOT EVEN THINK OF BUYING AN AUDI.

We purchased a very clean, well maintained, used Audi A4 3.0 CVT with only 26,000 miles on it from a Range Rover/Audi dealer for our daughter as she went off to college in 2010. We had planned this car, being German built with Innovation through Technology to last her until she graduated and was able to get her first job. The Audi was serviced on a regular basis, then at 42,000 miles the transmission started acting up. After numerous trips to dealer and mechanics, the news was the transmission was shot and it would take $8,500 to repair/replace. The Audi at 48,000 miles is now a parked. A worthless hulk of nuts & bolts. After countless calls with Audi America, polite lip service with no results. We were extremely disappointed to find that Audi America simply does not stand behind their brand.Upon further research, discovered there was a class action suit to a poor design on the CVT Automatic Transmission, which accused Audi of concealing problems from consumers. Audi denied allegations but agreed to reimburse some customers...mmm. An indirect admission? We unfortunately discovered this settlement too late in the process as a result of no communication or proactive involvement by Audi. We have no recourse on our initial investment which equaled to 1/2 years of college tuition. Although my daughter did enjoy her 3 1/2 years driving an Audi at college, the reliability and disappointment by Audi America not supporting their Audi brand will forever taint all of us. Audi will be viewed as the inferior German car that cant be trusted.Closing note: Daughter is about to graduate college and she is considering her purchase on a new car when she starts her job. Her final will not include Audi, but a more respective brand this time around; BMW, Mercedes Benz, Mini, Lexus? We, our friends and anyone else we come across who may be interested in an Audi, will certainly hear the story of our college student deceived by Audis Truth in Engineering. No such thing!

I have always believed in the Audi brand - the prestige of a German engineered vehicle was something I aspired to drive. Two years ago, my mother bought a new 2012 Q5. This was when I set my mind to buying my own Audi. A little over a year ago, I bought my first vehicle, a used 2010 A4. I could not have been more thrilled, and always offered to drive friends and family around, just to show off my new ride. From the moment I purchased my A4, all I could think about was buying the next Gen version or even the new A3 that I ogled over at the Detroit Auto Show. Unfortunately my perspective on the quality of an Audi built vehicle has changed entirely.My complaint is with Audi, not the dealership. My car has less than 100,000 miles on it and has a MAJOR engine failure outside of recall/warranty. For a car to need a camshaft and 2 cylinders replaced at 4 years old (amounting to $5,500-$9,000 in repairs) signals a defective engine, not bad luck. The car has never missed a service appointment. The entire situation is completely ridiculous.I will never purchase or do business with Audi again. The level of interest shown in my personal well-being and overall desire to do the right thing is mind-boggling, and I have never in my life seen such apathy from a company towards a customer with a major mechanical failure outside of their control. I had planned for this to be my first Audi. After this debacle it is definitely my last.

There are 2 words for them... They are horrible!! I have excellent credit, paid all bills either early or on time... Never late. When it was time to return the car that only had 14,000 miles after 36 months, the charges were insane. I have leased over 12 cars (BMWs, Mercedes, Jaguars) and never had such a hard time. I am done completely with Audi. They can take their cars and do whatever they would like.

I leased an Audi A6 and turned it in one month early pull ahead lease for S5. Don’t get me wrong I love the actual car but the service has been a nightmare. Charging me so much money 5 months after I turned the car in. Trying to charge for excise tax that I paid but they applied to the actual car payments. In doing so when I did pull ahead deal instead of it looking like I had a car payment left it looked like I owed excise tax. After many calls and hours of my life I’ll never get back they acted like they figured it out. I made a pay off turn in settlement for the extra miles and thought it was over. Then I get a bill for excise tax in the mail. When I try to explain to the specific department they tell me they just received this bill from my city. I called the clerks office and they told me the excise tax for the A6 was sent in April 2018 and they are trying to make me pay it in April 2019. They lied over and over and after making the previous settlement and really still trying to collect excise tax I already paid them. Now I have to spend all kinds of time trying to get this dealt with, and no one will just make good on it. I was told BMW service is phenomenal... And I honestly wish I leased with someone else. Lesson learned... Never again.

My story is very similar to the one from Denise, Chatham, NJ. I therefore will not repeat all the problems I had with my Audi A4 2009. This is the short form. I owned 5 Audis. I have always been an avid fan. I purchased my latest A4 new in 2009. The car turned out to have one problem after another. In 2013, at 55,000 miles I brought the A4 to the Audi dealer gain. Flow Motor in Greensboro, NC. I told them that the oil consumption is way too high. (I have done so at all previous service visits.)Well in front of other customers I was told in a lengthy lecture that I was wrong. Topping of oil is quite normal, I was told. In fact I was treated like and idiot and so embarrassed that I dropped the subject. Instead of addressing my concern about the oil consumption the technician told me that I need a new manifold, new water pump and other items which were not covered by the warranty. Later I found out about the class action lawsuit and the fact that a lot of Audi owners had the same problem with excessive oil consumption. Brought the A4 back to have this oil leak fixed according to the class action lawsuit. Guess what? Now the technician thinks the oil is consumed by the turbo and this has to be fixed first, for about $ 2500 before he can work on the other oil leak. This just does not sound right. Again, I reported high oil consumption already in 2013, but was told this is normal. Now it is not normal anymore and a $ 2500 cost to me. My oil consumption was always the same from the first year to now about a quart per 400 miles. I do not trust the dealer nor the car anymore. My only desire is to get rid of it as fast as I can.

I have a new 2017 Q7 Premium, 3500 miles. When pulling away from a stop sign or stop light, the engine pauses from time to time. So much so, that once in a while, it can be a safety hazard with oncoming traffic. Also, the GPS system works sometimes, and most of the time the routes are completely crazy, taking me 100s of miles out of the way of my destination. My car has been at the dealership for 5 days now, and they called yesterday to inform me that the pause is inherent to the vehicle, just get used to it! As for the GPS, corporate office knows it doesnt work, and they may or may not try and fix it?? So, this vehicle costs a pretty penny, but aint worth it. Im offering to leave it on their lot and walk away if I can have my money back??

My 2014 Audi Q5 was 1 year old in May 2015. I purchased it from Cavender in San Antonio, TX. My drive out price $60k. Every time I do a road trip more than 1.5 hrs I get excruciating pain in right leg. Last two cars were Lexus and BMW Z4 simultaneously. Never had this issue. Have talked with service dept and salesman multiple times even an email that included the owner. Have elevated issue to Audi cust support and talked/emailed with 2 ladies. The first just wanted to close the case. The second genuinely seemed concerned for the lack of cust svc and follow through by Cavender. I didnt want spectacular deals but didnt want them making a big profit on 1 year trade in or new car but we never even got close to those details. I am now looking at Volvo and Mercedes. Very disappointing. And everyone I know is accustomed to me keeping cars for a long time are asking why and getting all the details. Too bad Audi and Cavender.

I traded my Mercedes for a gorgeous brand new 2012 Audi A8 L. My nightmares with Mercedes pushed me away from ever buying another Mercedes product. But the nightmares have returned. 3,700 miles EGV failure. Audi came and towed it to the dealer. Parts had to be ordered from Germany. 5 days, 10 days, 14 days of waiting. Wrong parts arrived. After pushing them to pull one out from another A8 in inventory they finally agreed. In the meantime, I was offered to drive a new Infiniti M series from another dealer because all of the 15 Audi loaners were out. I didnt miss my A8 much because the Infiniti was amazing (note to self...).4,500 miles and the navigation screen wouldnt rise from dash because of a motor failure. 3 days of downtime. 7,000 miles - My dash lit up like Christmas lights due to a mysterious computer glitch. Towed again. 2 days of downtime. Mechanics couldnt find cause. 10,500 miles - Trunk doesnt open due to a motor issue. 1 day of downtime. 14,000 miles - Right side Hella made headlamp housing needed replacement due to moisture build-up. This happened on my Mercedes too at 22,000 miles. I have never experienced any problems with Koito or Ichikoh headlamps. 1 day of downtime. 16,000 miles and its Christmas lights again. All lit up and no engine. Towed again. A sensor was replaced after 2 days. 18,200 miles - HVAC failure. Aluminum die cast compressor clutch cracked and needed replacement. Since then a slightly noticeable noise when operating. It used to be dead quiet. Dealer disagrees... 19,000 miles - Super annoying rattling and humming coming from passenger side door. Loose component found in window regulator. Simple fix.I guess this is a common situation with Audi quality and reliability. For a price inching near $105K, I expected a high quality product. I was wrong. My decision to ignore all the consumer review agencies was indeed a stupid thing to do. All of the repairs were done under warranty. The time without my A8 due to quality issues is ridiculous. The headaches of going back and forth to the dealer is unacceptable. Its the very last Audi I will ever own. Colleagues and friends never have issues with their Lexus/Toyota, Infiniti/Nissan, and other Japanese makes. My 2007 4Runner with 77,000 miles had absolutely ZERO problems. My 2010 997 had a few issues but nothing near my Audi. My brothers Acura TL has had zero issues. Ive decided to get rid of my A8 this month. Im going for the Lexus LS F Sport. It may be a bit boring compared to the Audi, but Im tired of wondering whats going to breakdown today! I am convinced the Germans should rely on Japanese suppliers for electronics! The Germans have the greatest ideas but theyre poorly executed...

I didnt want their service plans which I have a warranty on the vehicle, brand new 2015 Audi q5. If I didnt buy the plan, go somewhere else.

One thing you can count on with any Audi: the worst customer service of any car brand, anywhere. Their number here in the USA is inevitably busy and offers a call-back, one which never happens. I would stay as far away possible from Audi, please dont waste your time & money with this company.

My 2010 A4 consumed oil from the moment I bought it used at 63,000 miles. It used 1 qt every 1000 miles and according to Audi thats normal. Using their math and Mobil 1 I would never have to change oil as I would have added 10 qts before it was time to change the original 5 qts in the pan. Audi said they fixed the car before I bought it but will not release the service records from the servicing dealer in Florida or from Audi of America. How can you comply with Class Action Settlement if you cant have access to the records. What are they hiding? Never mind, the car broke an engine valve at 101,000 miles, just after my extended warranty expired. Been round and round with Audi Customer No-Care, the Audi Customer Experience they call it. More like a nightmare. After providing all my mileage logs and records, service records and all the receipts from the auto stores from adding oil they say it is with Customer Retention and Resolution. I have filed complaints with several state attorneys general, the EPA and safercar.gov. Next will be letters to the Wall Street Journal, Car & Driver, Road & Track and Consumer Reports. We have to stand up to their arrogance and disregard for US Laws and our rights as owners and consumers. I cant afford a $7,000 repair and still make payments on a car I cant drive.

This is our 4th Audi including 5000s A6, and now A4 FWD 2013. For the first 20,000 miles the car was great. Suddenly, without warning the car acted like it was turned off when you pressed on the gas pedal and then as you depressed further it was like the lights went on and the tires would spin and accelerate excessively. It happens when either my wife or I drive it and it is sporadic but puts us in extreme danger when it occurs. One time I almost hit another car and my wife was almost hit 3 times when pulling out at intersections and onto the highway. It has been to the dealer several times and they explained that it is functioning as expected. The mechanics said that almost all FWD A4s with CVT have this issue to different levels of severity and that we were lucky to have gone 20,000 miles without an issue. The dealer has been very accommodating but unless it fails or throws a code there is nothing they can do. Audi acknowledges privately there are problems with the CVT but I am guessing they dont want another recall on them. We are trying one more time before we get rid of the car and buy something other than an Audi.

I own a 2013 Audi A6. It came with a 4 year 57,000 mile warranty. My car was perfectly maintained. The engine blew up (ring failed, destroying the block). The car had only 39,000 miles. You would think no problem... Wrong. The warranty had expired by 9 months. So Audi wanted to charge me $10,000 for a new motor. I went through the roof. They then offered to pay half if I bought a $3700 extended warranty (a wash), I said, See you in court. I called corporate and they said if I didnt take the offer they would rescind it. A not so subtle threat. They came back and said, half price and no warranty. Reluctantly I agreed. The way I was treated by the dealership and the company, it’s obvious that Audi does not stand by its product. I highly recommend that any consumer stay away from Audi product. Bad company.

I own a 2004, Audi S4, which I purchased used from my brother, who bought it new. I bought this car from him with 45,000 miles on it. At 55,000 miles, the car had catastrophic engine failure, 5,000 miles over the warranty period! The mechanic that is repairing the damage said if one more component would have broke, it could have caused me to lose control of the vehicle and crash. The engine and transmission had to be removed from the vehicle to be repaired. The engine blew a valve and it went through the engine like a bullet. I contacted Audi of USA to: 1.) alert them of this problem and possible safety issue; 2.) Because the car is only 5,000 miles over the warranty and it had such massive failure, I believe its only reasonable to ask for some help in the cost of repairs. The repair cost are going to be between $25,000; 3.) I work in quality assurance for a company and I really wanted to speak with their quality assurance and alert them to this big problem. It is crucial they (Audi) understand the problem. The reps at Audi of USA that I spoke with would not help (except to listen, they are good at that), and were not cooperating with me in the process of trying desperately to alert their quality people of this failure that occurred to my car. I believe I was completely ignored and I need to find out how I can effectively report this, not only to Audi but also other people who own the same vehicle. This is a major issue that needs to be made public. Thank you.

Audi offers not a high variety but enough that you can find a good fit. From racy sporty to family safety, they have excellent selections. Safety and performance are both taken into consideration. From mild to wild Audi has many options to please you or if luxury is your cup of tea you can treat yourself like royalty in one of its highly appointed top of line upgrades. The four interlocking rings that make up its logo make it very easy to distinguish its an Audi at a glance. The world famous Quattro drive is hard to ignore. From the two seater Audi TT to the roomy A8 if you need the space Audi can meet your needs. Leg room and head room are quite adequate as well as storage.

I got my Q3 brand spankin new and for the first 2 years it was excellent. Now in my 3rd year, Ive had my vehicle serviced twice for rear-view camera malfunctions. Now, my vehicle wont turn on. Im stranded. I have what I suspect to be some sort of major computer malfunction because despite my turning the vehicle off, the radio turns on by itself and is what I suspect to be the reason why my battery has drained (and no, I never got the battery service light prior to this incident, in fact, I didnt get any service indicator lights). Once I miraculously got it started, the speedometer and computer mph reading defer by 25 mph - at a red light the computer reads Im going 25 mph. I also get the occasional TPMS on my dash and my tires are fine. This wouldve cost me a fortune if my vehicle werent still under warranty. Its only 3 years and 8 months old and has less than 42000 miles.

1/11/18 purchased 2018 Audi S5 Corporate car with 8700 miles. Max oil warning light kept coming on. Took out 9 qts gasoline saturated oil. Serviced 4 times, contact Audi USA 3 times & email. No response. Traded car for BMW 540XI.

06 a4 power steering rack - Had my power steering rack replaced in July 2014 at the dealer and this July 2015 it went again. It cost $2100 for the job and then expect me to pay another $2100 again on top of all the routine maintenance. Worst service, even worse reliability. This car has let me down every time. Do yourself a favor and NEVER buy an Audi.

Cruise Control not working - was told someone unplugged a module and it would have to be realigned @ $930.00. Washer Fluid sensor was gooped up from the cold - $215.00. Battery failed a test - $530.00. Tail Light LED is bad - $630.00. It wasnt long ago when a tail light could be repaired for $15 and a new battery installed for $75. Im holding my breath for something that is really serious. May be my last Audi.

I purchased an Audi used with 21,000 kms. Since owning it, I had some major stuttering during acceleration. The technicians had it in the shop no less than 5 times replacing parts or cleaning injectors. Just before warranty ran out, I asked if I had their commitment to repair this known problem before the warranty ran out - I had this in writing. Sure enough, even though I was promised a fifth time that it was repaired, the same issue occurred. Since this was after warranty the dealer had to use good will, but after a few attempts gave up and pretty much left me to deal with Audi Canada directly. Audi Canada suggest it was the wiring harness or computer that could have been making the issue and offered to pay 50% of the total cost. Even though this should have been covered under warranty in the first place, they would not budge and gave me an ultimatum that if I didnt accept the offer, they would retract it. Even worse, after agreeing, I asked if this would be a guaranteed fix. They said, No guarantee and no refund if this did not fix the issue. So, less for me. I will NEVER buy an Audi again. I love the look and feeling of the drive, but the customer service was absolutely brutal. Never have I been treated so poorly for such a top price item. I was basically speaking to a brick wall when dealing with Audi Canada. The dealer was great but had to abide by Audi Canada. Seriously, think twice before you buy an Audi!

I am writing to express my severe disappointment with Audi USA. I purchased a 2006 Audi A6 4.2 taking delivery on March 17, 2008. I had the car certified and purchased an extended warranty. The car has been continually serviced and maintained by the dealership. On 5 July, the car wouldnt start and the check engine light came on. I had it towed to your dealership for service. Imagine my surprise when I was informed that the engine was destroyed due to a failed timing chain tensioner and the repair would cost me $11,073.001; the motor needed to be replaced. It is my experience that chain tensioners in motors with a timing chain are not a part expected to fail. My car only has 92,000 miles and I had been told the 4.2 is a rock solid motor. Apparently not. I thought that Audi would work to resolve the issue as a warranty issue, they did not. Research specific to the 4.2 seems to confirm that there is an issue with the timing chains and tensioners for that engine, though nothing official from Audi. Audi would cover only 50% of the parts to replace the motor. When I called Audi customer service, I was told that there was nothing they could do. I have owned Porsches, Mercedes Benz, Toyotas, Fords and Chevys. Up until July 5, 2013, my A6 is the only car I would buy again, until today. Not standing behind a product is not what I had expected from Audi. It seems that when Audi says truth in engineering, its just marketing. Audi has graciously offered $3,500 toward a new vehicle.

Audi A4 2.0T - 69k miles and Im in the hole almost $8k!! Bought the car certified pre-owned with 32k miles. Keeping up with all recommended maintenance and caring for the car inside and out, this vehicle has been nothing but a lemon. Its been on a tow truck 4 times in 3 years. In the shop 6 times outside of regular maintenance. Cylinders replaced. Pistons replaced. A/c gone twice! I can go on... I dreamed of having this car, and now I cant get it sold quick enough. Going all American! Shame on Audi for poor design putting Turbo on a 4 cylinder car and straining the ** out of the engine causing parts to weaken faster for replacement. Overpriced car doesnt even hold value. Never again! That just explains why there is so much inventory of Audis for sale everywhere. People cant get rid of them quick enough.

My story is as long as the other reviews, so to make it short. I will not buy an Audi again in the future. Doesnt matter how good it drives. Do not want to make myself unhappy again for few weeks. And just a piece of an advice, do not get any options at the financial room if you have to buy it.

Audi A4 with less than 155,000 KM has already Timing Chain problem. Audi Canada and Timing Chain Action lawsuit is not willing to resolve this issue. I will be paying over $3000 in the repair bill. You will be wasting your time and money to buy Audi. DO NOT BUY AUDI. You will regret your purchase. Let your friends and Family know that. Do not waste your money on Audi.

If youre looking to buy a European car, dont do it! Unless you dont mind problems with everything mechanical or electrical! Since purchasing my Audi A6 2.0t Premium Plus it has been nothing but problems. Right now my horn and AC dont work. Just go to a forum for the brand of car youre looking to buy and search for the specific car, you will find one problem after another! American cars cost less, last longer, require less maintenance and have better performance! I will never buy European again!

A very nice variety of models was represented with plenty of available information about each on the occasion of my purchase. The Audi has luxury features, gorgeous body styles. I was taken aback by the amount of quality variety I was exposed to. There is a decent amount of passenger capacity in these cars, but I wouldnt recommend it for families as it would be a bit cramped. For a couple or even a couple with a child, it would be perfect. While I didnt choose to apply any of these upgrade and personalization options, a great many of these were readily available at the time of my purchase. The only problem I encountered was being able to pick my favorite!

While many models share timeless similarities, there is a model for everyone. Those focused on sport to comfort, from economical to prestige, there is something fit everyone. Excellent looking vehicle. The Coupes and Sedans are timeless in appearance and offer every functional feature one could ever need, all while introducing features to the future. While upgrading to S and Rennsport models is a beautiful option, Audi has been lacking in personalization. The manual is dying in the brand stateside while many owners still desire them asking with the hatchbacks/avants. The color options have gone bland, although makes up for it by offering exclusive colors, selectable from all VW Audi group paints ever made. There is a seat configuration for all. 5 kids, one hot date, a few co-workers or just yourself. Audi really captivates on the comfort of each individual passenger and tends to their desires.

I bought my 2016 Audi Q5 in air day weekend of 2016 and Ive had 3 separate issues and now 3 recalls in the car within a matter of 9 months. 30 days in my sunroof started to rattle so bad it sounded like the glass was going to fall out. Take it to have it fixed and issues with getting a courtesy vehicle. I got a small A3 which is not comparable to a Q5... Just pointing out the obvious! Also they werent very thrilled about giving me a car even though that was used a sales tactic because that was one of the things I liked about their service and having a luxury SUV! They had to take out the sunroof and put something around the whole thing so it doesnt rattle. Issue was fixed and hasnt come back.Came back in probably 2 months after that when other random rattle sounds started to pop up. One in the back trunk area and one by the dash. Again did not want to give me a courtesy vehicle and again I had to insist. Im a mother of a small child, that time is precious to me and Im not sitting in a dealership with a small kid, no thanks! Trunk issues resolved, front they couldnt figure out and I hear from time to time. Now the final one is my window makes a high pitch screeching sound when I roll it down. Seems to happen in hotter weather. This is getting looked at this week and the 2 out of 3 recalls!This car has been plagued with problems and not the safe luxury SUV I spent $50,000 on to keep me and my daughter safe! Im so disappointed and disgusted with Audi and how Ive been treated. This is not the service or car I expected from them at all!! I called Audi America today and was told they couldnt buy my car back because it had recalls! Really? Why do you think I want to see it back to you, Audi??? Im not safe in this malfunctioning car you sold me!!! And now you dont want it back? SHOCKER! As for the dealership, they can care less and are so rude it blows my mind! Huge mistake buying an Audi! Shouldve stuck with Infiniti!

Audi has cars for everyone. From the college student that wants to spend 30 grand to the corporate executive who wants a R8 Plus to show off at the country club when he golfs with his buddies. These car are really top notch when it comes to appearance. You pull into the parking lot at the bank that you work at and people stop in their tracks to stare at the paint and rims. Amazing technology. No more car phones in the arm rest. This is touch screen goodness. If you want to tint the windows or put on a 68mm turbo these cars are for you. It was an amazing experience driving this car on a daily basis. Fast, luxury and technology all wrapped into one beautiful car. Either youre bringing the kids for ice cream or driving your other girlfriend to a hotel this car fits you and all the equipment youll ever need. Golf clubs, bikes really anything youd ever need.

Buyer Beware!!! These cars have transmissions and clutch issues!!! I purchased a 2021 brand new off the lot with only 6 miles and 5 months later I started having transmission issues barely escaping off the highway alive when the car decided to shut down on me. The engine light came on stating that I had transmission failure and it completely shut off after I barely made it off onto the ramp, luckily I was near an exit, otherwise it would have shut down on the highway. People please read up on Audi’s and their transmission issues before purchasing!!! Because the dealership will be of no service to you once the car starts to fail, they are in the business of making money!!!

I bought an Audi A3 with a comprehensive warranty. I asked Audi Aberdeen to find out why it was reverberating. They said it was due to a propshaft bearing after 55000 miles! They also said it was due to corrosion and so not under warranty. No one I have spoken to can believe it and so here comes a load of hassle! Don’t buy Audi. I will never do so again.

I love the Audi Q5 performance and options (Prestige S-Line, 3.0l) but if you’re concern with mpg, fuel grade options, or a low maintenance, search for another vehicle.

Took my 2014 A-7 in for new tires and asked them to check the vibration I get when I apply the brakes. They came back to me and said I was an aggressive driver and the rotors were warped. Only had 26K miles on the car! After complaining they offered to take like 40% off. I declined. Audi is aware of the defective rotors on their cars and does not stand behind the product. I had a BMW 745 and a BMW 550 that both went full lease with 50K miles on them and they never needed any rotors. I will never buy or lease an Audi again and suggest everyone else do the same. Oh, I asked if I needed new brake pads and they said mine were fine. So much for their defense of aggressive driving.

I purchased a new 2019 A8 - and there is a problem with the software on the engine control module. This leads to misfires and power loss - and Audi has no fix for the issue (they are suggesting a software update will be coming in 9 months). How can you sell a $95k car and not stand behind it - just a joke - Audi should be ashamed.

The only issue I have with this vehicle is the gas mileage. Not good. Its very expensive to fill up and use the gas. The compartment between the seats should have been one big bin. I would have liked a place to put my purse.

I love the vehicle. Ive been a sports car owner for years and wasnt certain how Id like an SUV. This has the luxury features I wanted while giving me the space of an SUV. I would certainly recommend it.

I read Jamess experience because Im looking for experiences related to Audi on the internet. Me And my husband had a very serious accident with our Audi Q5. It was a miracle no one died or was injured. Please do not use the cruise control! If you want me to better explain, I will ask someone to help me to write the experience in english language. Im searching for problems Audi related to Cruise control, sudden acceleration and not working airbags. Thanks.

Last month, within minutes after sharing my concerns about the condition of my car (a total of (5) phone calls within a 30 minute time span) with the local Audi service advisor(s) my 11 month old 17K mile SQ5 engine locked up while driving on the interstate. Other than a ticking sound coming from the engine, the car did not display a single indicator light before failure.One month later after repeatedly sharing my concerns to Audi of America and local dealership personnel, (customer experience, aftersales and service) regarding the financial implications (lowered resale value) of an engine replacement and requesting a replacement car. Audi has replaced the engine and offered me a few dollars to trade up to a new car. I find it very difficult to view this as an opportunity for the local sales team to sell me yet another new car at invoice of course.On the surface, one might suggest this is a generous offer for such a loyal member of the Audi family. However, I have recently purchased (3) brand new Audis since September 2012, a Q5 2.0T, a 2013 A6 3.0T and a 2014 SQ5. I pose the question is this an oversight on Audi part or does this speak volume for Audis lack of respect for my business and others.

Hello everyone, today to June 28 and I went to the Audi dealer Lynbrook New York. I have Q7 2014, its now 17,000 miles and I need a new Break and after the service they broke my right hand mirror. So guys if youre going to Lynbrook Audi dealer, careful.

Very happy with variety. There were a lot of cars to choose from within Audi brand. But I am more interested in cars than SUVs. I love my car a lot. I love the sleek look. I also have variety with radio/aux/satellite radio. The leather seats are great. I am able to fit 5 people in my car comfortably. There is plenty of space in the back seat. The front seat is easily adjusted and can be moved back or forward for more or less space. I also like the sunroof. Cup holders and automatic windows are nice. You can update car with seats, window, sunroom, radio. I enjoy having luxury things in my car. I wish I could have gotten the backup camera. But Im happy with purchase.

@audiofficial @Audi @vw @etron_audi @bbb_north_america @bbcnews @newyorkermag @nytimes @washingtonpost The worst car company that exists, I have dealt with many higher end companies that have dignity, accountability & responsibility. My mom could have died at Audi’s hands, to this day they keep saying we need to pay for a diagnostics test for them to even consider trying to figure out why the engine started to go around 30k miles, we have had to put oil in the car weekly to date and the most serious debacle: the gas tank imploded in the back seat because of where it’s located the entire back area of the car became gas soaked slowly. Audi could have cared less and we had to pay for it, the mechanic who worked on it used to work for Audi...He said if anyone would have been near this car with a cigarette/match it would have exploded. Deplorable humans and company, #zeroaccountability for a very serious situation. I still have not heard back, only from the bots & robots that respond that WE NEED TO PAY FOR A DIAGNOSTICS TEST. Despicable company. #consumersbeware

My year 2010 Audi A4 2.0 TFSI Quattro has started to burn excessive oil due to a design/manufacturing fault. Local dealer in Turkey, Audi Turkey (Dogus Otomotiv) is not responsive with my issue since it is a design problem so should take the manufacturers responsibility. Finally I had to have my cars engine rebuilt by paying 4500 USD to one of the official service point in Ankara, Turkey, last week.Now I am so disappointed about my Audi car and the local dealer of it (and also Audi AG, Germany). Therefore I have started a protesting campaign to make them hear my and thousands of desperate Turkish customers voices. Please send your supports and help me with this campaign to succeed and maybe to change this frustrating situation, causing a huge dissatisfaction and disappointment about the brand AUDI in Turkey.P.S.: You can investigate and check the general look, image/reputation of Audi Turkey/Dogus Otomotiv which is also the local dealer of Volkswagen cars in Turkey especially about their customer satisfaction levels that I believe you also recognize it is very low level. Thanks for your supports and helps. Those may help solving our customer satisfaction problems with our local dealer!

Audi demands respect, commands the road, close second to none. I personally drove a 2004 special edition TT and I can honestly say by far, this little speed demon is the most fun, exciting, smooth, reactive and never disappoints. Custom leather seats crafted to meet the high standards Audi always adheres to and often exceeds are a favorite for me. This vehicle is eye-catching with very unique and sexy lines. The interior is just as impressive, modern, sophisticated, clean and perfectly positioned to maintain maximum control of this power packed superior machine. It feels as though you’re in the cockpit of your very own rocket ship at a creamy soft leather seat. Youll turn more than a few heads as you glide effortlessly with speed, precision and power, hugging the road like you really mean it. This car fits you like a glove, and for that, youll want to give it all of your love.

As much as I would of loved to give Audi 5 stars it would be just as unethical and misleading as them and the experience I had with them was. •06/04/2019: My 2010 Audi A4 2.0T mechanical defective timing chain tensioner edition had been effected and damaged in which I paid out of pocket for earlier this year only to find out AFTER the repairs had been made by a less expensive shop that worked within my budget; that this would’ve of been covered by Audi, if they had done their due diligence and notified me but they didn’t. Dealerships aren’t first choice for many people when big major repairs take place especially one as silly and unbelievable as this. If I had been notified correctly back in December 2018 this could’ve all been avoided and properly/thoroughly addressed by Audi themselves within Audi itself but instead I had to take the cost effective and unaware consumer route due to Audi & Audi Nashua’s failure to notify me of this matter. •10/05/2019: Brought my vehicle in for the timing chain matter (that Audi was sued and settle on) amongst other things that had been effected post timing chain failure with hopes that this time Audi would rectify the situation now that the timing chain is going again less than 5 months later in which could of been properly addressed and fixed this time without the constraints of a budget for such a ludicrous repair especially so early in a cars life. However, Audi of Nashua refused to do so regardless of the 24 pages of service records dating back to purchase in 01/2018 with only 64k Miles that I had provided which were more than sufficient enough. Trevor the service rep even seemed impressed with the records. Instead of trying to remedy the matter, I get the diagnosis that I was clearly already well aware of but Audi Nashua wanted me to fix components on the vehicle FIRST out of my pocket that would of been repaired at no cost to me had they notified of this disaster problem to begin with 11 months ago. So now that audi is refusing to back their product like they should’ve my vehicle sat on their lot for days collecting dust and leaking oil from main seal instead of at least beginning the repairs like I had asked. •10/12/2019: Danielle the extremely unprofessional service whatever position at Audi, stated via text “to bring back the loaner or face a $75/day charge so that other customers may have access to the loaner while they wait for parts and repairs to come in.” Basically telling me to pickup my barely drivable Audi with just 100k on it so other customers can have transportation because apparently they are more important than me. So I did. No word back or anything about these parts they ordered either. Reached out to Audi USA and that rep on the phone was as clueless as can be and offered no help. I told Danielle I wasn’t paying for anything as the service team had done nothing except REITERATE everything I already knew, and let my car leak oil until it was nearly bone dry upon pick up. Basically made me feel that because my 2010 peasant Audi isn’t a 2019 I need to go pound sand as that problem is not theirs. •11/08/2019: Here we are less than 5 months later and guess what? Timing chain is going again. This time now that I know this would’ve and should’ve been covered correctly the first time, Audi of Nashua refused to do so regardless of the fact this Audi had been serviced there by previous owner and my 24 pages of service records I had provided that were more than sufficient. Now my car that should of been fixed correctly months ago is now parked lifeless and inoperable as Audi Nashua & Audi brand have completely left me high and dry all because of their own negligence. Now I have gotten the attorney general of NH involved to handle this consumer conflict with hopes that these people will finally rectify the mess that could of and should been avoided.

With the amount of cars they have, its easy to find a capacity you need for your family or any other situation. Their cars have the best quality for tech that’s why they dont go cheap in my opinion. Upgrading is hard and complicated plus there are too many personalization options to choose from if you dont know what youre looking for.

I have an 09 Audi S5 (115K miles) and am absolutely pissed at my owning experience. I, like all other defective FSI engines built during this time, have been experiencing major issues ALL related to carbon build-up. The car has been in the shop 5 times in the last two years because of carbon buildup related issues and has cost me thousands of dollars. Audi refuses to give me a good answer on why my car does not fall under the extended emissions warranty (that they have issued for other VINs with the same problem) and cover all costs related to carbon cleaning for up to 10 years/120K.Audi has no interest in keeping their most core customer base of S owners happy and does not care about keeping their loyalty. The bifurcation of the dealerships, Audi America, and Audi AG has made this even more of a headache. The dealership says they cant do anything until Audi tells them they can, even though they state it is the same problem in my car that is inherent in the cars they have issued an extended warranty. Audi Direct cant tell me anything technical on why my car does not fall under the extended warranty umbrella other than looking at a list of VINs and saying they cant do anything. NO ONE can give me a good explanation.It seems Audi has no interest in actually doing what is RIGHT, no matter the evidence presented to them and owners have no recourse. Its obvious Audi does not give a damn about their customer base once a car is sold. Sadly it seems most class action lawsuits with these problems also exclude S5s. This is mainly because there just werent enough sold for them to care to issue warranties or adjustments while there were many more As & Qs sold with the same problem that they HAD to do something about or risk legal action from a large group of owners. I just want an engineer to tell me how my engine issues are different than the other FSI engines with the same problems. HOW?! What will it take for Audi to DO WHAT IS RIGHT and make us S5 owners whole? ?

Like many on here (including Javier - Dec 5, 2018), my Audi was expensive to maintain. I bought it new in 2010 and immediately it used to much oil. After many arguments with the local dealer (near Chicago), they finally got Audi America to cover the cost of fixing the issue (a piston ring issue they kept quiet). Somewhere north of 50k miles, the turbo went. Again, I had to press the local dealer and Audi was quietly fixing another issue they knew they had so they replaced the turbo. Then at 93k, my car would not start while out running local errands. I had to have it towed to an independent garage that works on Audi within the radius covered by my insurance road side assistance. This was a weekend but on Monday they called with the bad news that the tensioner on the timing chain went and damaged the valves. Their solution was to replace the engine with a used one, so I got the local Audi dealer involved. They said it was covered, so I spent $115 to have it towed to the dealer. I found out later this was part of a class action suit and the dealer wanted 8800 to replace the engine head. Audi said my warranty was voided, even though I did all my maintenance (65k, 75k,85k, etc) because I fell outside the time limit to do the maintenance (i.e. every 12 months), even though I drive few miles since retirement. I donated the car to charity and wrote a letter to the CEO of Volkswagen America, who used to be the President of Audi America. In all my years of driving and all of the cars/makes I have owned (many well over 100k), never have I had a timing belt/chain issue. Do yourself a favor and buy something other than an Audi or you do want an Audi, either lease it or trade it off before it is too old and you experience the heavy maintenance cost of owning these vehicles.

My 5 year old Audi A5 with 54,000 miles needs a new engine due to Audi having fitted a faulty cam shaft adjuster and faulty piston rings. I was getting 200 miles to a litre of oil and the top of the engine being starved of oil due to the faulty cam shaft adjuster. My cars worth £11000 approx. The engine replacement is almost £12000. Having contacted customer services who said theyll try and help with the costs and have now said they wont. The dealer has managed to reduce the cost to £10,250. Im convinced its due to the above mentioned fault recall code 15d6. Im told you cant determine when that engine was made to clarify this. I just thought Id be shown a bit more goodwill as the cars only 5 years old.

Audi S8 2007 5.2 v8 - I have been having a problem with the coolant level for more than 12 months. Audi maintenance center tried to solve the problems 4 times and the problem keeps coming back. They do not know how to fix the problem. During this annoying and catastrophic experience through the last year, the car was parked for more than 6 months for solving this problem without any results. The body of the car has been scratched from 5 different areas 2 different times. Is this really how Audi deals in maintenance? I have complained to the GM of Audi in Jordan and he invited me for a cup of coffee at his office. I went there, met him, drank the coffee and the maintenance manager was there. They promised me that this problem will be solved, but the problem still exists without any improvement in this dramatic claim. What should I do?

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Dont buy Audi!

I financed a 2006 A4 Used from Douglas Motors in Summit. In less than two weeks, the headlights keep flickering off. They change one and didnt change the other. While it was still under warranty, I decide to buy the second headlight and have it changed by my personal mechanic ( I also took pictures). I went back to the dealership because the engine light came on. To my surprise, they took a diagnostic from a Volvo and try to pass if off as my Audi, telling me to pay $700 and something dollars for a repair that doesnt belong to my car. I went to my personal mechanic plus Audi to verify. Audi told me they only deal with P codes, whatever that meant. So I ask for a copy of my original diagnostic, they said its wrong and not company policy to disclose the paper work. Right now, my oil pump failed at 64000 miles, and I bought the car 53000 miles. The dealership never change batteries, Ive changed it since I got it. I changed tires.Please, I need help on what to do with this lemon car that Im financing.

We have three top line Audi cars at home. All look and drive nicely. We will never buy another Audi ever. Their service is absolutely terrible, attitude towards their customers is arrogant, and they hide their mfg defects. They treat you baaad. Save yourself nerves, do not buy their cars.

I leased an Audi Q5 and had an issue with my lease payment and attempted to contact Audi using live chat and was told they could not help with any accounting issues to call the phone number to customer service. When I called I was put in the holding system for about 20 minutes. Got an associate and while he was helping resolve the issue he cut me off. Called back and was put back in the hold system for another 20 mins. Got an associate who took care of one piece of the problem and told me she needed to transfer me to a different department which she did. And guess what, yes put back in the hold system for another 20 minutes. One of the most frustrating customer service experiences EVER!

I bought a brand new 2018 Audi Q5 thinking it as my dream car. It brought such a dismay & disappointment within a few days of buying with lots of problems popping up every day. Problems seen and fixed: 1. There was this squeaking noise from the back: Fixed after two visits and I had show them where the problem was happening. 2. The backlights not working. SUV in the garage currently to address this problem as on 12/06/2017. 3. Window regulator gone bad. Replaced and FIXED it. 4. Auto sense start & stop feature not working if the AC is ON. - Still not fixed as on 12/06/2017. SUV is with the dealers regarding this issue. 5. Numerous minute scratches all over the car the day it was bought. I was so disheartened seeing the scratches.All these complaint were taken to the dealer & The Audi North America too. After explaining the problems the service providers were not able to even figure out the problems. I had to go twice to explain them over & over. The dealers are still trying to figure out the solutions for some issues. I have already visited the dealer at least 6-7 times & right now my car is still in the garage since 2 weeks. The Audi USA are of no help. They took 2 months to respond to my case & said that the dealer would take care of it.And the car is still in the garage as I write this review. My Only question after buying brand new car are: 1. Why should I undergo this mess and waste of time/energy after buying a BRAND NEW CAR. 2. How come AUDI has not done any quality control before delivering the car. 3. How can they deliver a car like this to the customers and then have the customer go over this pain, distress and frustration. 4. Why should I visit dealers again and again to leave the BRAND NEW SUV for repairs after paying full price to buy the vehicle.

I purchased the Audi Allroad 2001 in 2006 w/ 56,000 for 21,000. At 1st people took advantage for any type of repairs. Now I have someone honest. Car runs great w/ 160,000 mi. Self leveling suspension works great, no more bag problems and engine is strong. This is a luxury car in & out.

I leased my 2014 Audi A6 in April 2014. In less than 2 years, I have had 7 or 8 flat tires. This last tire went flat within 12 hours of being replaced and after driving 3 miles. Audi is now unwilling to replace the tire. Each tire is very expensive and of course extremely time consuming to have all this repair work. I even have to upgrade my AAA membership because I have had so many service calls.

I purchased a 2018 Audi Q7 and was pushed by Grapevine Audi to finance for at least 4 months to get a rebate and the dealer get an incentive from Audi Financial. Long story short I made the first payment of $10,000 which they lost and now claim they returned. They say the check was cashed...this was an electronic bank transfer made by my bank and the entire story from Audi makes no sense and they cannot prove how they returned the funds. I have been dealing with this for over a month and each call results in a different story from Audi Financial. If you choose to finance an Audi do so through your own bank to avoid this nightmare.

Car has 20k miles. It has had key fob unrecognized, have to walk away, come back, it works. Ive had engine shut off on highway due to overheating (thank God I was next to the shoulder lane). My check brake light indicator comes, lights up on the dash, brake lights however work fine. Dealer so far has added antifreeze (it wasnt low to begin with - just above min) cant find problem with light, would have to tear car down. Then I was rear ended at stop light, 8k in repair done by Audi, car now vibrates. Took it to sunny side Audi bodyshop, they sent me to Sunnyside Audi dealer in middleburg OH, (place of purchase/service) and they try to sell me tires and balance after saying nothing wrong with car alignment. Cant guarantee me that it will fix the problem. I did NOT have a vibration problem before being rear ended.I called Audi America, they sent me back to dealer to try to work something out. My tires have PLENTY of tread left as I used winter tires for at least 8k miles of the 20k. Just a horrible experience with the car, with the service, with the repair work of Audi manufacturing, sunny side Audi service, sunny side Audi collision center. Ive owned Honda, Toyota, Ford and Acura, not had any problems. Acura replaced a 600.00 part under warranty. It failed 2 years later after extended warranty expired and they fixed it again, free of charge under good faith. Audi should learn from this. Im going back to Acura. Im not unreasonable. I offered to pay for tires if indeed it takes care of problem. If it doesnt they should. As I said it 100% did not shake/vibrate before accident. The other electrical issues I just deal with until lease end.

A garage door crushed my rear window. The car has been in the dealers body shop for 10 weeks. I was informed that they are waiting for a part that will be shipped from Germany. The body shop told me that this happens with new model cars. Perhaps buyers should be told that this may happen to them. Meanwhile I have been renting a car for 10 weeks and have not been offered a loaner. Poor service in two counts. R **.

Since my last review about my Audi Q5- I wrote to Audi Canada. A very positive result- they are going to refund money spent on fixing my sunshade. I wanted to give credit where credit is due! Thanks, Audi Canada.

Bought this car brand new. I only had one issue during the 120K miles on it. Audi replaced the water pump at a oil change visit and then gave me extended coverage at no charge. (What Auto company does that?) The brakes do need to be replaced about every 25-30k miles. Routine maintenance is not terribly expensive. The car I replaced this car with is a Porsche Macan. I love the drive of the Macan but routine maintenance is very expensive. Spark plugs at 30K. Drain transmission at 40K. Plan on at least 1K per visit. The Audi was very dependable and a great car. My wife bought a 2018 S5 Sportback that is so much fun to drive. This is a great car company and look forward to visiting their manufacturing plant in Germany!!

There were plenty of models for me to choose from and packages were varied. Also the pricing on models allowed me to consider different options. Many on site vehicles to test drive. Very sleek look. Regardless of the model they all were very well design. Loved the options of the interior. Leather looked great and tan leather was awesome. Also color variety was nice. Was excited to get heated seats and a navigation system for a great price. Seats an average amount of people. There was decent leg room in the back and the passenger seat allowed for quite a bit of room. Also enjoyed the mobility of the back seats.

I feel that the locking system on my Audi is extremely dangerous and want to warn others. I was traveling away for the weekend with my 13 year old daughter and stopped to get something out of the boot/trunk - then closed the boot lid on my keys (absolutely my own fault). I was horrified to discover that my daughter was then locked inside the car, with no way to get out. There were tears and panic (from my daughter stuck inside - and me trying to look under control). We phoned a mechanic who came to assist, and it took a hammer to smash the window and get my daughter out - and an angle-grinder to get through to the boot to retrieve the keys. I was just happy that my daughter was now safe outside the car. I was really shocked that a driver could actually lock the car and the passenger would have no way to escape. I contacted Audi to let them know what happened and they were just dismissive. They said I could take the car into them for them to have a look at it and that they would charge me for the privilege. I now have a hammer in the glove compartment, just in case, yet I wont feel safe until I actually get a new car. Ill definitely be checking that it doesnt have the same locking system as my Audi. So dangerous!

Bought a new Audi Q7 from this dealer 5/19/17. I am 55 years old and a professional in my field and felt like it was time for my first luxury vehicle. I did my homework and knew I wanted a luxury SUV. My choices came down to Audi, Volvo + BMW. I choose the Audi Q7 2.0 Premium Plus Package. Seemed like a wonderful car.... Fast forward to 3/11/20 without any warning the engine blows a rod through the engine block. The car has 85,375 miles on it and has been properly serviced on oil changes (every 10,000 miles). I go out of my way to take care of my vehicles with proper maintenance. I take it to nearest Audi dealership (Ontario) for repair/answers on why this happened. They suggest it be turned over to Audi (Corp.) for a claim. I also called Audi (Riverside) and the man that sold me the car (Dan) was no longer there, but once they heard I had started a claim with Audi (Corp.) they said there was not much more they could do for me. Audi (Ontario) offered me 20% off what is now going to be an engine replacement. My talks with Audi (Corp.) was insulting to me.....absolutely no help. They went through the motions of taking a report, but at the end of the day did absolutely nothing to stand behind their name on what has to be a wrong situation for this to happen. When I asked why they would not do more or stand behind what feels so wrong to me they said it was because I had my service (oil changes) done at my own mechanic and warranty on the car stopped at 50,000 miles. I understood the warranty at 50,000, but to have a violent engine blow without warning at 85,375 miles made no sense to me. My mechanic is certified and licensed with 35 years experience and used the Audi recommended oil. The Audi (Corp.) Rep Sean comes off as wanting to help, but in my opinion he gathered information to work it against you....beware. This infuriated me, but what choice did I have but to get the repair done. Audi did the repair at a cost to me of $11,903.82. This is not right as I still owe over 3 years in payments on this purchase and they could not give me a reason at the service department on why this happened. Consumer beware. If you have choices on your luxury SUV purchase dont let it be Audi if you expect support from them on an injustice. In hindsight, I wish I had chosen Volvo.

I drive private for 10 years a Audi a4, now I will build a stretch Limousine from the Audi a4. Course it is one of the best cars I ever had... So I hope I can find a Limousine builder who can a a4 into a 8+1 persons Limousine for the European market.

I have been an Audi owner for almost 15 years. I finally purchased a brand new 2008 Audi RS4 and have had a problem with my starter. It sometimes just doesnt start, no rhyme or reason. After about 15 minutes, it will start. I have had the car serviced. In fact, it was at the Audi garage for six months. I picked it up today. By the way, it took them almost 45 minutes to get the car to me, then made me sign legal papers clearing them of any legal issues that might occur. I got the car home after driving 120 miles to get it home, parked the car and one hour later it would not start. I told them about the problem when it was serviced which, by the way, was for transmission problems. I paid ten thousand dollars for the service and when I got it home, it wouldnt start. I have owned four previous Audis and was an Audi enthusiast. I am so disappointed in the whole situation that I am done with Audi. I feel taken advantage of and would like some help. Over the last five years, Audi has really let me down. I thought by purchasing one of your higher end cars, it would have guaranteed me a little more consideration. By the way, the same garage had 168 dollars in toll booth fines which went unpaid until I received a letter from the state asking me to appear in court. When I called the garage and I told them, they acted like no big deal. Well, to me, it is a big deal. I have been without my car for six months and when I get it home from the dealer, it wont start. How do you like that for Audi service?

Purchased a Q7 and is still under warranty and it has an exhaust leak and Audi claims its not covered under the factory warranty. This is a new car still under warranty and they wont cover it. Buyer Beware. Dont buy an Audi and expect warranty work to be covered.

Me and my wife own a 2014 Audi A6. Just pass 61000 miles. Last week I was driving the car and trying to make a left turn, the steering wheel get locked. Doesnt move the steering wheel left or right. Finally AAA took the car to the Audi dealership. Next day service advisor call me and tell me the steering wheel rock and pinion need to replace. The cost is $ 3500. I call Audi customer service, file a complaint, the lady told me she is going to review with the service dept. and let me know the updates. I wait for 6 days she never call me, I trying to reach her almost 6 times. Finally after 12 days she call me and tell me they cant help me this time. I dont know why she took that much time to say to me this answer. I never ever buy or lease another Audi, that for sure.

Audi Financial Services is the weakest link in your organization, and needs fixing. First, I explored purchasing my Audi A8L at the end of my lease. The forms were to be mailed to me, but I never received them. Second, I then explored selling the car to CarMax, and received a purchase quote of $54,022 on September 29, good through October 6.Third, on October 1, I asked Audi about a 1-month lease extension, gave my credit card information, but when told of the amount ($2,164.42), I canceled the request at once. Your agent didn’t cancel as I asked. I’m now disputing that amount on my credit card. Fourth, when I tried to sell the car to Carmax on October 5, Audi sent another purchase quote — adding more than $4,270. I refused this exorbitant second quote, as I was within the time parameters of the first quote. After five hours of conversations with Audi agents in three states, Audi agreed to stand by the original purchase quote. During those five hours, however, I was often faced with “waiting for the next available agent” up to 20 minutes, voicemails, and agents who could not make decisions and passed me off to others. I needed one agent who could respond quickly and make a prompt decision. This litany of poor customer service is abysmal and unworthy of Audi.

2013 Audi Q7 center console delaminating. Buyer beware! The silver console surrounding the shifter is bubbling at various locations. Car always garaged yet Audi contests it was caused by outside influences which it was not and refuses to cover it under the manufacturers warranty. After going through this, I wouldnt recommend Audi to anyone if they wont standby their product and uphold their warranty. As for me, this will be my last Audi. Never again.

Audi offers a lot of variety and different styles from SUVs to sedans. Audi SUVs are 4 passenger and sedans 4 as well. Audis sport models offer 2 passenger seating with race car features. I prefer sedans but the variety in styles is amazing. Audi is designing cars better than the rest at a good price. It is leading the way in stylish car making. It has a distinct style from the rest of the other luxury car makers. It has a very luxurious style to all their models and come fully loaded with all the features that you want. The stereo system is amazing and the speakers are booming. Audi offers a variety of upgrades and many personalization options to make it styled to fit your personality and everyones needs. Upgrade to all leather seats and power everything.

After years of buying Lexus, I purchased a 2013 Audi and will never buy another. Its been in for repairs 7 times in four months with brake failure being the dangerous repairs. After they couldnt figure it out, they offered an extended warranty... That sure helps when the brakes fail and someone dies.

Audi A8 2009 model in the US is for the 3-series: the A8 4.2 quattro tiptronic, A8L 4.2 Quattro tiptronic, A8L W12 quattro tiptronic 6.0. It is true that US-style large-capacity engine, larger capacity machines. Audi A8 2009 model in China, only for the version L: Audi A8L 2.8 FSI, Audi A8L 3.2 FSI, 4.2 FSI quattro Audi A8L, Audi A8L W12 quattro 6.0: It is style for Chinese officials: the car wheelbase, the more space, more comfortable legroom, but the machine has multiple versions of low cylinder capacity in order to save fuel. Audi Q5 quality is very good to say, and this assessment that although the German car, but the good of this car is as good as the Japanese car covers. Your used car from the time of purchase to date almost no significant damage, only to achieve a certain number of kilometers, the need to replace components is required to have to replace the car.

The A/C unit in my 2008 Audi TT seized necessitating $1,600 to repair. I called Audi customer service and was led to believe they would help. One week later, Customer Service called back to inform me that no assistance would be provided.

AUDI Q3 2016. Since the day I leased this vehicle, I am getting all these troubles and also got a safety recall. DAY 1: BRAKES went BAD. FIXED at Dealership at ROCHESTER HILLS, MICHIGAN. (Dealer said it was may because of bad shipment). And there was no compensation given to me. DAY 180: Safety Recalls. FIXED at Dealership at Ken GARFF, LEHI, UTAH. (Here was no compensation again). DAY 200: Tire Flats and Tire Expert (Not from AUDI) points out that Tire has torn out Heavily. Looks like Tire was not a quality one. Day 250: Windshield Breaks due to Temperature Pressure. (Wow what a quality again). DAY 260: Another Tire Burst in middle of road which should have almost lead to a major accident. (THIS HAPPENED SUNDAY 02/05/2017). (Total Miles 11500).Currently it is running on SPARE tire. I am just scared to touch the vehicle again. I have driven so many Cars and been driving for more than 5 years. But never had such a GREAT experience. That too with a NEW car which is still under warranty. DID AUDI has provided me very low quality tires and other accessories. These are costing me a ton to get it repairs... Does AUDI has nothing to do with it. This is ridiculous that after paying thousands, AUDI gives you such a quality car. WHAT SHOULD I DO NOW. If something happens to me, who is responsible. (I have good driving record since day 1).

Yes. Hello! I purchased an Audi 5 Quattro in August. Recently, I was ready to turn my vehicle on when I was terrified by a loud banging on the glass. I screamed, thinking someone was trying to break into the car. I called Audis national line, and was told that they knew of no such incidents. I called my dealer, who said it had had a couple of like reports, but no breakage. The dealer just called back to say it would need the car through the weekend to loosen and lower the moon roof, as that was Audis international fix, and, indeed, breakage has occurred on some vehicles. I love my car, but I am very concerned, as I bought the car, specifically, to safely transport my granddaughter. Should I be assured by the fix? Will it compromise my vehicle? Where is Audis recall? I am seeking a proactive v. reactive response. Thank you!

Everything about Audi is fantastic. I am not familiar with other cars made by this brand, but I have seen commercials that seem like Audi has good variety in their body styles. Its appearance is very sleek and stylish, with a great deal of technological features while youre driving. I love both the handling and technology of this car. Upgrades are a breeze. They come easily and quickly and personalization is key to this company. Each car seems tailored to its driver. Passenger capacity is fine. It holds the amount passengers that I need for it to carry and it does so comfortably. All of its features help the ride to go smoother.

Audi A4 Quattro 2009 - I just bought my car 4 months ago and it has 60,000 miles on it. I noticed excessive oil consumption problems. Just had the oil change 1 month ago, have driven it 000 miles and have added 1 quart of oil. Took it in to the Audi dealership in Boise, ID and they have suggested a new crankcase pressure regulating valve and a software update, which will cost me $250 if I fix it. If the dealership fixes $500 in just labor costs alone. This is first step to the problem. If this doesnt solve the problem, then I have to get the cylinders replaced, which they estimate a $5,000 repair. This car is a joke! I will never buy another Audi again, and hopefully, the company will realize the issues and fix the problems. How can you pay $40,000 for a car and the engine goes out at 60,000 miles. Sticking with a Lexus for sure!

Audi is a beautiful car. It is stylish and has a ton of luxury real leather but sometimes stains show up a lot which is hard because I dont like my kids sitting on stains. It can hold many people up to about 5. You can control everything to the leather color, texture, and the exterior.

Audi has a wide range of luxurious and sporty models in multiple body styles. The designs are German Teutonic style with avant-garde interiors. The interiors are luxuriously European with high quality materials and finishes. The vehicles have the iconic waterfall grill and rings in the front and come in a variety of models and have distinct option packages, a variety of colors and personalization options that allows for unique looks. The vehicles are roomy enough for their intended purpose, but not so large as to seem huge. The design is very European where the driver is the most focused.

I am the owner of a 2009 Audi 1.8t of which clutch failed on 86000 km. After I complain about the clutch at Audi Paarl, they convince me that there was nothing wrong with the clutch. I drove from Worcester to George in the middle of the night and the clutch failed completely. The car is still under motor plan but Audi in George dont want pay the damage because, according to them, the car is not standard and the cars suspension is modified. Audi Paarl and Audi George differs from each other. The bill is R29000.00. Can someone help with advice?

Car started burning oil at 95,000 miles. Dealer says they have never heard of the problem (but this is obviously not true because there are online complaints on this very issue). We usually keep our cars 150,00 miles and have done all the required maintenance and repairs (by the local dealer). Selling the car - wont buy another Audi. Very disappointed in Audi. They should do a recall and fix these problems.

BRAND NEW 2017 Q7 BRAKE NOISE AT 6500 MILES AND THEY CANT FIX IT. There are videos reviews and complaints all over the web on this same issue. All Audi USA states is they are working on a fix. How long does that go on for until they step up and fix the issue. They wont fix it because it will cost them too much. Every time I go to dealer service I get the same (its normal). It is not normal to have a constant squeal from pads. Very disappointed that the brand would do this to their loyal customers. My emails and case numbers from Audi USA are long and continue to give me the runaround.

Audi A4 2010 - I have a camshaft failure and have warranty service and Audi is stating it is not their responsibility to fix it based me getting an oil change from an outside dealer. This is completely insane to me and I will never own an Audi ever again. Ever since I have bought this car brand new, it has given me nothing but issues.