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Hyundai Automobile Model 2026 Hyundai Santa Fe Hybrid
2026 Hyundai Santa Fe Hybrid
The 2026 Hyundai Santa Fe Hybrid is a midsize three-row SUV designed to combine family practicality with improved fuel efficiency. It uses a hybrid powertrain that blends a turbocharged gasoline engine with an electric motor to reduce fuel consumption while maintaining solid performance. The vehicle shares the same bold, boxy design introduced in the latest Santa Fe generation and emphasizes interior space, modern technology, and smooth everyday driving.
Overview
The Santa Fe Hybrid is positioned as an efficient alternative to the gasoline-powered Santa Fe. It offers the same spacious cabin and three-row seating while delivering better fuel economy thanks to its electrified drivetrain.
Key characteristics of the vehicle include:
• Hybrid gasoline-electric powertrain.
• Three rows of seating.
• Modern digital dashboard and infotainment technology.
• Available all-wheel drive.
The vehicle is designed primarily for families and commuters who want the practicality of a midsize SUV with lower fuel costs and smoother city driving.
Hybrid Powertrain
The Santa Fe Hybrid uses a turbocharged four-cylinder engine combined with an electric motor and battery pack.
Hybrid system specifications include:
• Engine: 1.6-liter turbocharged inline four-cylinder.
• Engine horsepower: 178 hp.
• Electric motor output: about 60 hp.
• Combined system output: 231 horsepower.
• Combined torque: 271 lb-ft.
• Transmission: 6-speed automatic transmission.
This hybrid system provides strong low-speed torque and smooth acceleration. Electric assistance helps reduce the amount of fuel required during city driving and stop-and-go traffic.
Battery and Electric Components
The hybrid system uses a compact lithium-ion battery pack to store energy captured during braking and deceleration.
Battery system details include:
• Battery type: lithium-ion.
• Battery capacity: about 1.49 kWh.
• Battery voltage: approximately 270 volts.
The system automatically switches between gasoline power, electric power, or a combination of both depending on driving conditions.
Performance
While the hybrid version focuses more on efficiency than outright speed, it still provides respectable performance for a midsize SUV.
Typical performance figures include:
• 0–60 mph acceleration around 7.8 seconds.
• Top speed approximately 119 mph.
Electric torque helps provide smooth and responsive acceleration, particularly in city driving.
Fuel Economy
One of the main advantages of the Santa Fe Hybrid is improved fuel efficiency compared with the gasoline model.
Estimated fuel economy ratings include:
Front-wheel drive models:
• About 37 mpg city.
• About 36 mpg highway.
• About 36 mpg combined.
All-wheel drive models:
• About 35 mpg city.
• About 34 mpg highway.
• About 34 mpg combined.
These figures make the Santa Fe Hybrid one of the more efficient vehicles in the midsize three-row SUV segment.
Towing Capacity
Because hybrid vehicles prioritize efficiency and drivetrain protection, the towing capacity is lower than the gasoline version.
Typical towing ratings include:
• Up to 2,000 pounds with trailer brakes.
• About 1,650 pounds without trailer brakes.
This allows the Santa Fe Hybrid to tow small trailers, lightweight campers, or recreational gear.
Interior and Passenger Space
The Santa Fe Hybrid offers the same spacious interior as the standard Santa Fe. Its boxy exterior design allows for increased headroom and cargo capacity.
Interior highlights include:
• Seating for six or seven passengers depending on configuration.
• Optional second-row captain’s chairs.
• Available leather upholstery.
• Heated and ventilated front seats on higher trims.
Passenger comfort is enhanced by wide door openings, supportive seating, and generous legroom.
Cargo Space
Cargo capacity is a major strength of the Santa Fe Hybrid.
Typical cargo volumes include:
• About 14 to 15 cubic feet behind the third row.
• About 41 cubic feet behind the second row.
• Up to roughly 80 cubic feet with both rear rows folded.
The large rear hatch and flat cargo floor make it easy to transport luggage, sports equipment, or large household items.
Technology and Infotainment
The 2026 Santa Fe Hybrid includes a wide range of modern technology features.
Common technology features include:
• Large touchscreen infotainment display.
• Digital instrument cluster.
• Wireless smartphone connectivity.
• Built-in navigation system.
• Multiple USB charging ports.
Higher trim levels may also include premium audio systems, a head-up display, and wireless charging.
Safety Features
Hyundai equips the Santa Fe Hybrid with advanced driver-assistance systems designed to improve safety.
Common features include:
• Forward collision warning with automatic emergency braking.
• Adaptive cruise control.
• Blind-spot monitoring.
• Lane-keeping assistance.
• Rear cross-traffic alert.
These technologies help reduce the risk of accidents and improve driver awareness.
Dimensions
Approximate exterior dimensions include:
• Length: about 190 inches.
• Width: about 74.8 inches.
• Height: about 69 inches.
• Wheelbase: about 110.8 inches.
These dimensions allow the Santa Fe Hybrid to provide three rows of seating while still remaining easier to maneuver than full-size SUVs.
Trim Levels
The Santa Fe Hybrid is typically offered in several trim levels, each adding more technology and luxury features.
Typical trims include:
• SEL Hybrid.
• Limited Hybrid.
• Calligraphy Hybrid.
Higher trims include larger wheels, premium interior materials, and additional driver-assistance technologies.
Pricing
Pricing for the 2026 Santa Fe Hybrid depends on trim level and options.
Typical starting prices include:
• Around $40,000 to $42,000 for base hybrid models.
• Around $50,000 or more for fully equipped Calligraphy trims.
Overall
The 2026 Hyundai Santa Fe Hybrid combines the spacious practicality of a midsize three-row SUV with the efficiency benefits of hybrid technology. Its smooth hybrid powertrain, strong fuel economy, and modern interior make it an attractive option for families who want a comfortable and efficient SUV.
With generous cargo space, advanced safety technology, and available all-wheel drive, the Santa Fe Hybrid provides a balanced mix of efficiency, capability, and everyday usability.
Manufacturer: Hyundai
MODEL: 2026 Hyundai Santa Fe Hybrid
MSRP: $52100.00 USD
Related Error Code Pages:
Hyundai Automobile Error Codes,
Related Troubleshooting Pages:
Hyundai Automobile Troubleshooting,
Related Repair Pages:
Hyundai Automobile Repairs,
Related Parts Pages:
Hyundai Automobile Parts,
Hyundai Automobile Model 2026 Hyundai Santa Fe Hybrid
We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.
My first experience was when I received the recall notice for my 2006 Sonata about the airbags sensor for front passenger seat. I had Sports Durst in Durham check it when I took it in for service (been a while back) and was told nothing was wrong. Later, when someone over 90 lbs was sitting in seat, the airbag light would indicate that it was turned off. I took it to Crenshaw Hyundai in Burlington where they checked it. They confirmed it was faulty and mailed my seat to California for service. Now, my airbag light is back on again and was told by Crenshaw Hyundai that since it had been repaired, the recall work is no longer under warranty. It seems after reading all these complaints that it would not do any good to have it repaired because the majority says the light comes back on or the airbags failed to deploy in accidents or just deployed for no reason. I use to like Hyundais but after this I will never own another one nor recommend them.
Why is it that whenever you buy the extended warranty and then need the dealership to honor that warranty, it covers everything except the work that you need? I have a 2012 Elantra with the extended warranty and the AC broke. Now Piazza Hyundai in Limerick PA says it will cost me over $700 to replace. This is fraud. What else could it be.
Very durable vehicle that lots of extra perks like electric seats, blind spot mirror, Bluetooth and back up camera. I have owned this Hyundai Tucson for a year and have not had a single problem with it.
I brought my Hyundai 2003 xg350 being the second owner. I really like the car but the air bag light stays on all the time. I took it to the OBrien dealer in Fort Myers for repair where I was charge $99.00. The moment I drove about a mile or more, the light came back on. I went back and was told it would cost me over $1,000.00 to get the seat out for them to find the sensor. I believe thats a manufacturers defect. They should recall those cars or fix the problem. I was charge for a problem but did not get any solution.
In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,000 miles. We also purchased the extended warranty. The car has a new car warranty in place, already of up to 120,000 miles. Total warranty period should be approximately 10 years. In March 2017, at 71,000 miles, the electrical (high voltage battery) shut down, the car just down and would not move in the middle of traffic. This happened 3 times before Hyundai was able to repair it so the car was running. This repair was completed March 30, 2017, along with a complete fluid change and tune up. Hyundai covered the battery under warranty and charged us for the fluids and tune-up.On October 2, 2017, the car completely seized up and engine began knocking. We had it towed into the Hyundai dealer. The car now had 81,000 miles total. We have contributed to only 35,000 miles. We have an extended warranty, but technically, since we are still under 120,000 miles, the car should be covered under factory warranty.Hyundai refuses to repair the vehicle, both their extended warranty department and the Hyundai corporate office claims that we are to blame for lack of upkeep. If this was not outrageous enough, Hyundai recently signed a settlement agreement regarding their 2011-2014 Hyundai Sonatas in which the customers stated in part: Plaintiffs further alleged that dealers frequently didnt replace the engine, citing the drivers alleged failure to regularly change the oil or failing to keep service records. Same thing is happening here, even though the settlement was reached and signed by all parties. There is no integrity in these large corporations anymore. We are without a vehicle in only one year (we put $10,000 and still owe).
We traded in my Hyundai Tucson for two new 2008 Sonatas in 2008. We are not happy at all with the quality of the cars. After going in 2010 for an oil change the dealer told me I needed 4 new tires. He insulted me by saying that I must drive like a maniac. We didnt trust that every time we went for an oil change or maintenance they seemed to find something else wrong.They asked us for a second chance to service our cars. So on 12/14/11 we went with hesitation for oil changes. For the past year we were taking our cars to Meineke for maintenance since they guarantee their work and are a lot cheaper. Never fail, this time they claimed I needed 2 new tires, and hubbys car needed new brakes at $1159.00. We told them to just do the oil changes.After we picked up our cars my husband’s car just broke down after 3 blocks. We called them and got it towed back to the dealer which I thought was covered, but turns out it was our expense also. They claim it was the fuel pump. We had no choice but to let them fix it or tow it somewhere else. They still got us for $750.00. We wonder if they shorted something because we werent going to let them do the brakes for $1159.00. As of today 12/26/11 we still owe 2 more years payments and are very worried what else is going to happen to these cheap quality vehicles. We have dealt with Chevrolet and Toyota and never had a problem with the quality or felt like we were being ripped off royally. Hyundai constantly sends us offers to trade in our cars and we were seriously thinking about it. Now we just wish we could give the cars back and go somewhere else. We cant believe this is happening before we even have them paid off. We wish we could use the lemon law to help us. We will tell anyone who asks not to buy a Hyundai. Buying a Hyundai is like going to the 99 cent store for cars. You get what you pay for.
I leased a 2015 Hyundai Veloster back in July and since then I had nothing but bad experience with this car. Currently it sitting at 5897 miles and already I had to do an alignment. At 2157 miles I caught a bubble on the right front tire and went back to the dealer where I leased it. Right away they told me its my fault. The warranty I was talked into getting at time of purchase was not valid for that work. I was super upset. I know what the man said real clearly. Wow talking about standing behind your product which these people DONT do. Now currently Im having back camera and connecting problem with Bluetooth. I been wanting since September about feeling unsafe about the handling while driving to come with an agreement to trade the car for another Hyundai. I will NOT GET ANOTHER HYUNDAI EVER. I cant believe I have to drive this car like a 80-year-old woman. It take bumps hard. I have to worry about not getting another bubble on the tires. Also when driving over 40 miles an hour car tends to fishtail. Oh well I guess for the next two and a half years I will be making a long service record of this car and well be bringing it into the dealership for every little noise that comes out of it. I wouldnt mind spending a little time at the dealership with free Wi-Fi and free donuts and free coffee. Hyundai is forcing me to stay a car that I feel unsafe with so I will be doing my part and giving them a LONG CARFAX service record. Lets see how they will sell the car after me.
Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.
My husband is a full time Uber driver & his income is extremely important for us because with my part time job we can’t afford to pay the our bills. Everything was quite good since he drove Hyundai Ioniq hybrid 2017 which helped us a lot to spend less on fuel but one day suddenly the car stopped without any warning sign and the Hyundai Kitchener towed it and we were advised that it’s a recall for Hybrid system so we thought it will take a week or two but omg it has been 4 months we didn’t get our car back! Since this car was everything for us and my husband couldn’t do Uber with a rental car it has been 4 minutes we lost the income. He called thousand times for help & complain about the service to Hyundai Canada but they didn’t give a **, instead we were insulted that you should know the rules. We can’t do anything! We talked with a lawyer to sue the company for the income loss but the lawyer said these giant companies are protected by law we can’t help you. Seriously??We bought this brand new car so expensive to face this day? We are facing a lot of problems and the loss of income for four months for a middle class family is the worst thing.. I’m writing this only to inform you people be very careful before purchasing any car from Hyundai, they don’t value their customers and treat you like **.. now I’m not gonna stop this complain and will even call some tv channels to show the reality of this company because the money we bought this car that was our ten years saving and lost everything. The worst company with worst service and very bad management with bad quality cars.
Let me start at the beginning. I bought the 2018 Hyundai Sonata from Hyundai of Milford. I cam back for my first oil change and all went well. When the second oil change came around, they explained that in order to comply with warranty conditions, I needed to rotate the tires (a charge of about 85.00 with the oil change). No problem, I said. When I get the car back, I notice the tires were never rotated and I was charged. My understanding as they explained it to me is that if the services were not completed, it would void the warranty. They claim I was given a couple of free oil changes. Although they also said the tires would be rotated too, so I am really not so sure what I got. During one of the alleged free oil changes, I was told there was a software update. Again, I said, No problem, and they claim to have completed it.Anyway, so in August, I was 50+ miles from home, stopped at a car wash, grabbed a bite to eat and to my surprise, when I came out of the restaurant to start the car, the check engine light comes on. I had no acceleration whatsoever. Using their roadside assistance, I was towed from Windsor, CT to Branford Hyundai. It was Sunday, so the service department was closed. Service called me the following day to inform me that the main wiring harness was supposed to have been replaced when the software update was done. This tow cost me $130.00 since the roadside assistance only towed up to 20 miles.They kept the car for 2-3 days and finally called me and stated that the car was ready and all set. So, I picked up the car and a month a half later, guess what happens? Once again, I am in Windsor driving down the highway in the pouring rain and out of nowhere, the check engine light comes on again and the acceleration just stops. I have a car behind me that almost plows into me as a result. I coast off the next exit to a service station and again call for a tow truck. I used roadside assistance from another service that I have because it was a little cheaper and the second tow cost me $92.00.I towed it again to Branford Hyundai, it was Sunday again, so they were not open. I had to Uber to work the next day and waited all day for the service department to call me. They finally did at the very end of the day, after I called them a couple of times. I called them before I had to leave work, and they said they had not looked at it yet. When I got home, they called and said my car was all set. I got there, and the serviceman states, the problem was the knock sensor, and it should have been replaced when the wiring harness was replaced, he then stated, and I quote that this has been happening a lot and it was driving them crazy. We have been dealing with a lot of them and I should have replaced the knock sensor the last time you were here, sometimes we dont need to replace them though.I was told to send in both towing bills and receipts to corporate and I would be reimbursed for both towing bills. Well, when I did, I got an email suggesting that I sign a statement releasing them from liability for any further repairs related to the recall, and this would be the only way I would get reimbursed for the second tow only. I find their business practice unprofessional and they do not stand behind the products they sell. I refused to sign any documents, they said they would not reimburse anything if this was not signed. Very poor business practice.As a result of their carelessness, I am out $222.00 and am working harder than ever to get out of the car I am in, the 2018 Hyundai Sonata is NOT safe to drive. I am making sure that I let everyone I know (and that is a lot of people) not to buy from Hyundai or Kia (since they are the same manufacturer), and if they already did, to investigate whether the services they are completing are actually being done. I no longer have any ounce of trust in either of them and question their integrity. They need to be investigated by some authorities regarding their business practices since there are so many of their cars on the road. Based on the comments of the serviceman at Branford Hyundai, there seems to be a lot of them. If you happen to be behind one on the road BE CAUTious! The car may just lose power and cause a serious accident.
Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.
My wife and I purchased an Elantra back in 2013, Due to credit issues we have high interest rate and high car payment and a term for 7 years. At the time, we were desperate and needed a car. Its been over 6 years and we have less than 18 months. We owe less than 8000 on the car. Hyundai is doing everything they can to repo the car. If its note is not paid on the day. They call and call, threatening us with repossession. They Repo the car once when it was only 20 days late, after a commitment to pay was made. The last time I called to make a commitment to pay, they were heartless and telling me to borrow the money from someone. The were not this aggressive until we paid down the vehicle.
I purchased a new 2011 Hyundai Sonata from Cocoa Hyundai in Cocoa Beach, FL. At the time, I was driving a 2008 Suzuki SX-4. I was looking to trade it in due to the warranty expiring and it having high miles. Originally, I had come in asking for the Elantra, as it was in the same size category. I got there and test drove the Elantra and thought it was ok, very fuel efficient. I then test drove the Sonata and immediately fell in love with it. The interior is very roomy. It also feels better when you drive it. I then worked up a deal with the dealership. At the time, I had very good credit. Looking back at the total cost of the vehicle, I dont believe I got such a great deal after all. The only reason I purchased there was because I had a friend of mine working at the dealer. He assured me he would take care of me and give me a great deal. Finally, after 2 1/2 hours of negotiating with the salesman, we came to an agreement on the price and monthly payment. It was more than I was wanting to spend; my monthly payment jumped up about an extra $125 a month. I told my wife we would make it work out somehow as we both really liked the vehicle. I would just cut back on things. We drove the vehicle home and were happy. 2 months after purchasing the vehicle, we received a notice in the mail saying there was recalls on it. We called the Closest dealer to our home which was Universal Hyundai in Orlando, FL and scheduled an appointment. We arrived to this dealer just to see a bunch of people standing around doing nothing. It took nearly 15 minutes for someone to finally acknowledge us. They told us they had no records of us even being in their service log. I guess someone had dropped the ball. They said theyll squeeze us in anyways. They told us the car would not be ready for several days as they did not have the parts available. I told them that was fine, but I didnt have transportation to work, as this is my main form of transportation. They said, Well, we have rental cars which are $40 a day. I told them I should not have to pay for something that is not my fault and the warranty should cover it. Finally, after arguing with the Service Manager for nearly a half hour, he said they would comp the rental fee. I picked up my car several days later and they handed me a bill for nearly $300. I told them the warranty should cover all this. They reviewed it and found it to be an error on their part. Since this experience, I have visited the dealer on numerous occasions for servicing. It has always been an ongoing issue for us. We also attempted to purchase a new vehicle, at the same dealer, for my wife back in November 2012. When we arrived, we were greeted by a gentleman, dont remember his name. He was quick to get us inside for a credit application. Didnt even allow us to test drive a car and figure out what we liked. After seeing that my wife did not have perfect credit, but fair credit, he then passed us over to a younger gentleman and said he had his appointment show up. It was an older couple that appeared to be well off. The younger gentlemen walked us around the car lot like lost puppies for about 20 minutes not knowing what type of car we wanted. My wife was looking for a smaller SUV like the Tucson and he began to show us the Elantra and the Accent. These are Hyundais more smaller, compact vehicles. My wife quickly spoke and said to him, Why are you showing us these cars? He said, Well this is within your budget and your credit. We had not even given him our budget. I told him we were looking at SUVs. That is what we told the other salesman. He said he told him to show us these cars. At this point, my wife became angry and said, Lets get out of here. These guys dont know what theyre doing. I told her to relax, lets at least get a test drive in before leaving. We test drove multiple vehicles and my wife really liked the Tucson. After this, we told him to work out some numbers. Told him we did not want to pay more than $400. He comes at us with $520 a month with $2000 down. I told him that would not work. He said, Well, theres the door if you dont like it. I looked at my wife and I was like wow, this is how they treat customers. We left very disappointed that day. Finally, this year, we had gone out Christmas shopping for the day. After doing our shopping, we came back to find that our Sonata was not starting. We checked the battery, even tried to get a jump start, but still nothing. After about an hour of exhausting all my options, I saw that there was a Tire Kingdom nearby. I pushed the car all the way to the lot. After speaking to the tech, he noticed the battery cable was loose, so he tightened it up. I was praying that it may have been the problem. We tried starting the car again and still got nothing. Finally, he told me there is something wrong with the starter. He recommended me contacting Hyundai because it would be about a $600 job. I then called Hyundai roadside assistance. They sent a tow truck to pickup my car. I was a good 25 miles from home. It was later in the evening so I asked them to tow it to the dealer closest to my home, again Universal Hyundai. I called and spoke to service department and they advised me to put the key in the afterhours drop box and fill out the form; I did. The next morning, I received a call from a service advisor and told me it would be $110 just to diagnose my car not including any repairs. My mileage was at 61k, the warranty had just ended at 60k. I asked him to help me out, but He said the warranty is pretty cut and dry, there was nothing anyone could do once you go over 60. I told him I guess I have no choice I needed the car fixed. He called me up about 2 hours later and told me it was the cable that connected the starter that was loose. Im thinking great, maybe it will be cheap repair since its just a cable not the starter. He quoted me a price of $340. I was so shocked to find this out. Right now is probably the worst time for something like this to happen, especially during the holidays. I had to gather up some cash and borrow money from family members just to cover this as I did not have a choice in the matter. I need my vehicle to get to work and back. He said the car would work with just this connection, but I could replace the whole starter if I wanted to. I picked up my car and looked at the invoice to see the part was $13.82, with $280 worth of labor fees, something that probably took less than 10 minutes to fix. The service advisor also told me there was an issue also with the steering column, something the warranty did not cover either. I was like what. He said the repair with parts and labor would be around a $1300 job. The warranty does not cover this. I contacted the service manager as a last resort and got nowhere, just the runaround. The service manager kept pointing the blame at Hyundai. He advised me to contact Hyundai customer support. I quickly called Hyundai and spoke with a person by the name of Fran. I explained the story once again to her and informed her that my warranty was over by a thousand miles and she looked to see if there may have been any recalls on my vehicle for any repairs. She did not find any, just ones that had already been repaired on my vehicle. She clearly stated without the warranty, there is nothing that can be done. I explained my frustration and told her I have had nothing but issues with this vehicle from the time I purchased it. She said, Let me get my case manager on the line, so you could speak with them. I waited for several minutes and a person by the name John came on the line. He was very cold and monotone in the way he spoke to me. He just confirmed once again what Fran had said about the warranty and was quick to point finger back at the dealer. I told him I have already contacted the dealer and they are pointing the blame on Hyundai. I told him Somebody has to step up to the plate and get this taken care of. This was something that was going on prior to the warranty expiring. He said there was nothing he can do, but just contact the dealer on my behalf and see if they will do it as a courtesy, or good will to not lose a customer. He said the turnaround time for this is 3 days. I told 3 days is unacceptable. He said it may not take a whole 3 days, that is the time frame. At this point, I was livid and just said thats fine. He called me the next day and said, I cant help nor can the dealer. I told him this will be the last time I ever purchase a Hyundai. I called back again and spoke with several other people and all of them had nasty attitudes with me. I guess they must made an extensive file about me being upset. This will be my last time buying a Hyundai. I guess the parts they use on their vehicles are only designed to last up to 60k miles. After that, youre pretty much on your own. I know Suzuki doesnt make cars anymore in the US, but I drove 2 new Suzuki’s for well over 90k miles and never had a problem. Boy, I wish Suzuki was still in the US. Id be getting rid of this car in a jiffy. I guess this was a hard lesson learned, but I will just try and finish paying it off, then trade it in.
Watch out for the hidden disposition fee Hyundai Finance charges at the end of a lease if you return the car to a dealer. I leased a new 2011 Elantra and their dealer never mentioned about the disposition fee. When I returned it in June this year, a month later I got a letter from Hyundai Finance charging me $400 + $4.06 taxes. Given the car was in A1 condition (as per the lease end inspection report) and had only 21k miles on it, youd think they could waive the fee. They do waive the fee if you buy it or re-lease a new car, so why not with a low mileage, A1 condition car.After all, the disposition fee is supposed to cover the dealers expense in preparing the car for resale. What expense was there in preparation on my ex-lease car? Zero to none! Ive asked Hyundai exactly that in a written letter. To date no reply. All they want is the disposition fee. All you hear from them is its in the contract like a broken record. Its the last time I ever lease a car, especially from Hyundai. Stay away from them.
Purchased a 2013 Hyundai Genesis Coupe in May 2013. It unfortunately came to my attention that despite what Hyundai labels as Americas Best Warranty, that this same warranty will not be honored for the repeat breakdown that also occurred in May 2014. The problem that is being referred to occurred for the first time this past May 2014. When the driver made a left turn on a side street, he heard a loud noise coming from under the car. Upon further inspection, the vehicle was not able to be driven and therefore a flat bed came and towed the vehicle to the closest Hyundai dealership, which was College Park. Once the car was able to be inspected it was determined that the rear differential case cover bolt broke off; (actually it completed sheared in half) which in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. After a few days of going between the dealership and the manufacturer it was determined that it would be covered under the warranty and they then arranged for a rental car and began to do the repairs. After a couple of weeks, the car was completed and it was driven without any further issues until the most recent incident, which occurred October 9. Once again, the driver was making a right hand turn coming out of his work-place parking lot. Again there was a loud noise and this time the car was left totally inoperable. Because of the mechanism of the defect the car had to again be placed on a flat bed and towed to the College Park Hyundai once again. Again there was communication between the dealership and the manufacturer, but this time it was determined that it was NOT going to be covered under the exact same warranty that covered it in May; definitely something that was hard to figure out; how a different opinion was made this time. If you compare the work order from both May and October, once again you will see that the rear differential case cover bolt broke off; (again, sheared in half). As you can imagine this then in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. The warranty is not going to be honored and base the defect on the operator error or something along the lines of the way the vehicle was being driven. I find it hard to determine how the exact same defect can be covered under the main warranty at one point and then 5 months later have the exact same problem occur and NOT be covered under warranty. In addition, if you look at the repair order from the May event, you will note along the side Limited Warranty; parts and labor warranted 12 months or 12,000 miles, whichever comes first. So this is yet another warranty that Hyundai is choosing not to honor. I find it very difficult that a company can come to two completely different conclusions on almost identical defects.When we called the consumer affairs division, unfortunately we were not met with the courteous of individuals. And I can’t even blame this on someone having a bad day as with every time that we have had to call the consumer affairs office to try and deal with this problem, we again were met with less than professionalism. After discussing this problem and going between many individuals, you have come to the conclusion that now you are willing to split the repairs 50/50; and we still have not been offered a rental car to use while all of this is figured out. With your latest decision is that after it does get fixed (under warranty or partly under warranty), what warranty (or will there be a warranty) is going to cover these repairs yet again. It is unfortunate that it has come to this. I am hoping that Hyundai would honor the warranty that claims to be the Americas Best Warranty and fix the vehicle. If Hyundai does not consider this under warranty, then what next?? How am I to know what Hyundai warranty they will honor and what warranty they won’t honor. It doesn’t seem fair or ethical that a business manufacturer can decide not to cover a warranty just by saying so. It is a shame that a letter such as this has to be written before Hyundai will consider a different conclusion and come to the realization that the bolt that was sheared in half yet again should and does consist of a defect covered by the warranty. Anyway, after all is said and done they refused to cover it under warranty and estimated repairs at over $6000 dollars. I will never buy a Hyundai ever again and have been telling everyone to run, dont walk as far away from a Hyundai purchase as possible. Whatever happen to the customer is always right. Thank God for Lemon Laws; we will let the courts figure it out.
I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.
My wife purchased a 2006 NEW Hyundai Sonata. We have always been avid AM News Listeners and from day 1 the radio was worse than Poor for AM. We complained and complained and all they ever said was that the antenna in the rear window was a poor design for an antenna and that was the problem. Well, my wife just purchased a New 2014 Hyundai Sonata and I took the 2006 - since I drive far less miles annually - and now I was determined to get to the problem. When I would drive the car sometimes going over a bump on the road would instantly increase the radios reception but it would last then go back to crappy again. Sometimes as I would start the car and back out of the garage the reception would be great - then 5 minutes later it was back to crap. One day, in the garage, as I was backing out - the reception was jumping back and forth from Poor - Good - Poor to Good - so I whacked the dashboard over the radio with my hand and there was DEAD SILENCE. I turned the car off and then back on and the radio came on but with the typical Weak reception.I purchase the Haynes/Chilton Auto Repair Guide, for the 2006 Hyundai as well a CD Hyundai Shop Manuals, and watched several YouTube videos on how to remove the radio. With the radio removed and exposed - but connected - I started wiggling/moving the antenna cable around and sure enough the reception would go to Great - Poor - and NONE. As I was holding the radio with one hand and changing the station with the other hand I also noticed that if my hand squeezed or put pressure on the top and bottom of the radio - on the Antenna connection side - (in order to hold the radio) the Reception might also go from Great to Poor to None.I could see that the antenna cable connector was CHEAP looking with the center core of the cable soldered - but the Ground wires were crimped and DID NOT look there was a good connection. So I went to Radio Shack and purchased another Motorola Antenna Connector and re-did the connection to the cable. With the radio still exposed and the antenna cable connected with the new Radio Shack connector the radio sounded great. And squeezing didnt seem to have any effect as before. So I put the radio back in and left the pods on the sides of the radio disconnected - temporarily. The measured depth of the New Radio Shack Connector was slightly Longer than the original Cable Connector so it was putting some pressure on the cable and the connection and the radio began to act -up again when installed so I removed the radio (which removed the pinching pressure on the cable) and the radio worked fine.So now it is possible that there is a bad connection, internally, on the Female part of the Antenna cable connection to the radio. I tested the continuity for the Ground and hot points to the cable connection - while I had the radio out and they tested OK - but the test was not under a pressure stress, either. So the bottom line is that Hyundai Continues to LIE and ** about the AM Radio Problems with the 2006 Sonatas. Unlike the most recent excuse from Hyundai Service at Lester Glenn in Toms River, New Jersey, the problem is NOT with the Rear Window-Designed Antenna - its the cheap Connectors, Crappy Radios and the ** Service people who dont want to do their job of fixing your car under warranty.My wife took out the 100,000 miles / 10 year Bumper to Bumper Extended Warranty with Hyundai when she bought the car so now - After 6-8 Hours of MY TIME and the expenses to buy workshop materials - I am going to raise Hell with Hyundai USA!
Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinder gas engine has plenty of power from 0-60 and fuel mileage is 21-27 mph which is decent economy. It is built solidly and provides a smooth ride even over bad roads. GPS and heated seats are standard. FWD provides solid traction in snow up to 6 inches. Lots of good driver safety features at an affordable price. Hyundai’s 5/60/100K warranty is best in the industry. Blue Link app feature provides remote start, SOS, and other invaluable features at a reasonable yearly cost after the original B to B warranty expires. Hyundai discontinued manufacturing the Azera in 2017. The only drawback is if purchased used, the powertrain warranty is reduced to 60K and prepaid MTCE cannot be purchased unless it is a certified preowned vehicle (CPO).
I have had four Hyundais. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.
Engine fails to start: I leased my 2014 Hyundai Sonata Hybrid on Sept. 2014 and it has been in the shop 12 times in last year and half. When trying to start, all console warnings beep, the interior and exterior lights flash off and on and the brake pedal goes up and down on its own. You cannot stop it and it continues until it drains the battery. I have complied with everything the service department have told me to do from jumping it and bringing it to them, having tow truck bring it in, turning off lights, radio, and a/c before turning it off but the problem continues and the service techs can find no problem. They provided a loaner twice but am now being told as it sits in shop this time that Hyundai will not pay any more for a loaner.I opened a case in Dec and was told if problem continued to call. I called again when problem occurred but was told I needed to open a new case. So here I go again. The manager offered the dealer I purchased it from will not return my call and the first case manager will not return my call and the service tech does not know what to do with it. Im at wits end. I just want out of my lease with no fees or early termination charges and walk away from this nightmare. I have owned 3 other Hyundais and always praised Hyundais but no longer. I will not be purchasing another Hyundai and I would dissuade anyone I know from buying from this company. I am learning they do not stand behind their products.
Hyundai is an unethical company. I own a 2012 Hyundai Sonata. At 52,000 miles, we need a new transmission! What kind of car needs a new transmission at 52,000 miles?? The mechanic at the dealership even told us that we may have received a faulty transmission because they shouldnt need replacing at 52,000 miles. Our warranty was 2 months out of warranty so the dealership was optimistic that headquarters would still pay for the transmission and service because our car had such low miles and had so recently gone out of warranty. After the Hyundai dealership went back and forth with Hyundai headquarters, they told us they were unwilling to cover the cost of the transmission! The customer service was absolutely horrible. I have never had such a bad experience with a car company in my life. Hyundai should treat people more ethically instead of trying to squeeze me of every drop of money out of consumers they can.
Hyundai Getz, repair of tail light - My partner recently cracked the plastic tail light on her car. Being a Hyundai, she took it to Hyundai in Brighton Victoria and was quoted $250 for the part and installation. It sounded steep so I bought the part from Repco ($60) and replaced it in about six minutes. I am no car expert. My dissatisfaction is that we were about to get ripped off by Hyundai. It makes me wonder why we would take the car for a service anywhere near Hyundai. There was absolutely no loyalty shown to us as Hyundai customers. I am not sure if Mazda or Holden would do the same, but this performance of customer service was appalling.
Who sells a $45,000 vehicle in Canada where you cannot lift the passenger wiper to clean snow or ice much yet prevent wiper damage in icy weather? I was told that in order to lift the wipers you have to turn on the wipers and turn them off when they are halfway up. Now not sure if you have tried to do that in an ice storm but it is not possible to move the wipers.
My 2014 Sonata was at the end of the lease. I always had automatic payment out of my checking account. On May 10 I requested the stop of the automatic payment. I received confirmation and a paper invoice. The car was turned in on May 27. Hyundai still deducted the lease payment on May 29. From my checking account. I called them on May 31, they admitted it was a mistake on their part. They said I would get a refund in 3-4 weeks. Be careful of Hyundai. I would cancel my auto payment 3 months early to avoid this situation.
I got a flat on my new 2015 Sonata Hybrid. Called roadside assistance and they told me I had to have it towed to the nearest Dealership. I thought it had something to do with it being a Hybrid but it turns out that the cars dont have spares, they have inflation kits. Going to the dealer is normally not a problem but it was SUNDAY!!!!!! I told the person at Roadside that but it didnt seem to faze her. The nearest dealership was my only option. So now my car is stuck there overnight and I miss a days work because I work 35 miles away. If they brought me home I could have had it fixed. If they brought me to Pep Boys or any tire place I could have had it fixed. They need to get their heads out of their butts over there. Ill be getting AAA to avoid the expense of Free Roadside Assistance.
I purchased a brand new Hyundai about a month ago and have had nothing but problems with the BlueLink app. Originally, I had issues with the app timing out, reading that my battery charge was at zero percent when it really was mostly charged (a little startling at first until I realized the app was faulty), and also a red alert telling me my car charge wasnt connected when it clearly was charging in front of me. I called and had this corrected (for the most part) until recently when I called again as the app wasnt responding. When I called this last time and talked to Yannick in Winnipeg (not sure why they have their call center in Winnipeg) I was told from the start to uninstall the app and reinstall a new version as the new version has bug fixes.After I did this Yannick asked me what kind of phone I had and I told him I have an iPhone 6. He then said that BLUELINK ISNT COMPATIBLE WITH AN iPHONE 6. I was shocked to hear this and upset that he asked me to download the new version of BlueLink BEFORE asking me what kind of phone I had. He said I cant reinstall the original version I had as that one is no longer available to install. This information was confirmed in writing by a supervisor with BlueLInk. So now I cannot use BlueLink unless I use a different device (which I dont have). Im certainly not going to cart around my laptop in the supermarket so that I can see remotely how much charge is left on my battery.Its very frustrating as this BlueLInk app is marketed so strongly by Hyundai. The app is featured prominently in every TV commercial, their websites and on all of their print advertising. Yet its got so many problems (apparently the same problems for several years judging by the reviews). Its amazing that the BlueLink IT team isnt fired and a more senior and capable team take over the operations. I was really looking forward to using the BlueLInk app and was even told by the salesman you can be vacationing in Europe and see how quickly your car is being charged in Canada. Haha, pretty funny. He obviously had never used the app before. Im currently in discussion with the GM at the dealership to get a credit for the equivalent value of having 3 years of BlueLInk. This was offered as a 3-year free trial and Im sure that it was reflected in the purchase price.
I just purchased a certified 2010 Sonata, with 59,000 miles on it, at Northtowne Hyundai in Gladstone Missouri. I brought the car to the dealerships service department to complain about a loud tapping sound coming from the top of the engine. I suspect it is a lifter issue. The service manager immediately dismissed the sound as fuel injector noise and stated that it was normal.I recently sold my 1995 Chrysler LHS (fuel injected) with 220,000 mile on it and never heard such a noise. If you are anyone else who heard the volume of this tapping, you would be concerned also! !
Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case managers since then trying to work on my behalf and they’ve checked for updates and somehow can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrongdoing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!
Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.
My original fuel pump went out at 80,000+ miles (2011), so I replaced it with a Hyundai part. Three months later at 86,000 miles, this Hyundai fuel pump went out. Now, 20 months later, the same issue, fuel pump #3. No warranty and $417 part out again. Hyundai dealers know this is an issue. It is well published I found out on the internet after my first encounter. Hyundai needs to take care of this issue if they wish to continue to sell vehicles in the US. Hyundai is using refurbished parts and refuse to admit there is an issue. I was told today they do not warrant their parts for more than 12 months. Now, I can no longer utilize the dealership of my vehicle because of faulty parts. Tempe Hyundai service manager would not help in any way. My next recourse is to contact the Hyundais General Manager. I feel everyone should know and stop buying their products if they cant build dependable parts and vehicles.
I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.
As my car came to end of lease, I called Hyundai twice. They never told me there was a fee to return the car early -- I returned it 20 days before end of contract and they tell me that now that there is a $400 early termination fee, plus if the car loses money at auction, I am liable for that amount, too. The car was over on miles, which is why I called (twice) before returning. Whether its sitting in my driveway or on their lot, I dont know why that would matter, and as far as them losing money at auction, I cant control that. Predatory.
I purchased a new 2012 Hyundai Sonata from the Liberty Hyundai dealership in New Hudson, MI and experienced engine problems about a year later. I took the car into the dealership and was told I would receive a loaner car when they got some in stock. After continuously calling for a few days, I was told they still didnt have any loaners. After a while they called and told me that I could not get a loaner because they needed authorization to tear down my engine. So basically the service department manager lied about giving me one in the first place. He then told me his rep authorized to tear down my engine to see what was the cause of it not running correctly and burning oil. They told me I had sludge in my engine and the oil was never changed even though I have receipts to prove the oil was changed. The manager then said the place I got it changed from really didnt change the oil and I would have to go back to them. He then said as a result, my warranty was void and it would cost me $4,200-$8,000 to replace my engine. This was not the only problem I had with this dealership. The service manager also told me there is a recall on my car. I asked if they fixed the problem for the recall and he said, “No, unless we have the engine fixed.” When I first bought the car, they told me about a tire warranty, which is also a waste of money! They told me how great it was, and that if anything goes wrong with any of my tires, the company that offers the insurance would come out change my tire and cover expenses. I learned firsthand that wasn’t true at all. I had a flat tire and called the insurance company. They told me I needed to take it in to a reputable tire place such as Belle Tire. I took it to Belle Tire and had to pay for a new tire. The insurance company told me they wouldn’t pay for the replacement, and I come to find out if they did, it would be as a reimbursement. I was only happy that the flat tire didn’t happen when I was driving or on the side of the road, because they wouldn’t have come out to my location immediately. I am absolutely displeased and angered by their service! It seemed as soon as I pulled into the service department for them to look at the car, they were not trying to help - they were telling me lies and saying anything just so they wouldnt have to fix it. Not only will I never buy from Hyundai again, I will tell those who ask me about getting a Hyundai that it is not worth the trouble. Lord forbid something goes wrong, and it will with their cars, because they will not fix it.
I purchased a Hyundai Elantra Turbo back in September 2017. I have just recently been diagnosed with stage III colon cancer and have not worked for over a month and not sure when I will be getting back to work. I called the finance company for Hyundai and ask them if I could delay a few payments and add them onto the end of my lease. Their response was that there was nothing that they could do for me. I’m very disappointed! Upset! The way I feel right now if I could turn in my car and lease from another company that would have a little more compassion I would do it in a heartbeat! I will never buy another Hyundai based on this experience.
I love Hyundai. It has been a wonderful vehicle so far. I am very thankful for it because it has helped our family so much when we had nothing and was told this was a gift. It gave our family of 7 a roomy vehicle and able to get from point a to point b. We dont have to drive 2 or 3 vehicles to haul everyone around. It has automatic doors by button, different heat settings for front and back, lots of seating for as many people as we got and it gives us ease that we will always have it. However, it is very hard to fix some of the issues that it has because parts arent cheap for it. But thankfully a friend of mine has came to the rescue once on fixing an issue Ive had with the van. Its also hard on gas which is frustrating and sometimes parking is an issue. You cant park in a tight spot because of how big the vehicle is.
I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.
After having a HORRIBLE experience with the Hyundai of North Charleston Dealership in North Charleston, SC (See my review there also) my car was fixed after 3 WEEKS and I was left without having any vehicle for work. I am in sales and work in the field where an automobile is a NECESSITY! Thats why I bought NEW for dependability! My car was still under warranty and only needed a battery & starter (this took 3 weeks). I only had 39k miles.Hyundai customer care REFUSED to pay for a rental car for me and the dealership said NO loaners were available. I was only able to rent a car for 2 days and submitted paperwork for reimbursement and was only offered $150 for the rental when I had to pay almost $300 for the rental for 2 days on an economy size car! Hyundai would not even offer the FULL amount for my 2 DAY RENTAL! Wow! I was told that if I rented a car...Hyundai would reimburse me and turns out this was another MAJOR Letdown from this whole Hyundai ordeal!Its a very good thing (only 1 out of this whole story) that I was not able to rent a car for the 3 weeks...because I would have not gotten ALL my $$ back which would have been a DOUBLE loss of money $$ for me being out of work for 3 weeks AND not having received a FULL Rental car reimbursement! I totally feel disrespected and was treated like my business was of VERY LITTLE VALUE to them. This was my 2nd Hyundai purchase...but after this ordeal...I am DONE with Hyundai...the corporate office seems to be WORST than this dealership! Nobody seems to care in this company as a whole except SELLING you their CAR! :-( RUUNNN!!!! Very Disgruntled Loyal Hyundai Customer,Sybil
Since owning my 2013 Hyundai Sonata, I have had a number of recalls (or as the company likes to call them, ‘campaigns’). The most recent includes FOUR recalls. I took time off of work to get the recalls addressed, and yet, I still keep receiving notices that I need to take the car back in for the same recalls that I got taken care of. When you call customer service all you get is the run around or told that you are being “hostile” when they question you about where the emails are coming from and you tell them you have full command of the English language or “talking over them”. I still can’t use my phone’s bluetooth as the company never updated their system with the newer phones. My navigation system doesn’t know half of the addresses I put in, and the car only has 44,000 miles in 6 years. In addition, I constantly have to put air in my right front tire, regardless of the weather. Now I have to go back because the dealer disengaged the heated seats so I can’t even trade it in until they fix their mistake, and that was after the dealer tried telling me that the recalls had nothing to do with the heated seats (which they then had to reverse course on as the tech had to disconnect the heated seat wires to put the airbag harness on). Hyundai claims in their ads that they make ‘better’ cars. Better for who? Because it DEFINITELY isn’t better or safer for the consumer. I feel that is a misrepresentation of the truth. Save yourself and your wallet! Don’t even look bother. There are other more reputable companies from which to choose from. Honestly, I think the federal government needs to look into the safety of Hyundai’s vehicles.
I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.
Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.
My 2010 Hyundai Genesis, with the light switch in auto, changes to night mode when you pass under two fairly close overpasses. If you are wearing polarized sunglasses, this make your instrumentation not readable for anywhere from 5 to 20 seconds. I complained that this is a significant distraction which should be considered a safety issues and was told thats how this auto functions.
Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!
I am Neeraj **. On 31st Dec 2018 I purchased a brand new Hyundai Verna car with 3 years of insurance including bumper to bumper insurance. My car number is **. I have purchased this car because of brand name, reliability and trust in Hyundai Cars. Last year on June 2019 I took the insurance claim because I had a minor accident with my car. I immediately sent my car to the Joshi Hyundai Agency (Chandigarh) for repairment. They changed few components i.e. driver side door, One Side mirror and re-painted the bumper (Front) and bonnet. Unfortunately, the vehicle has not been satisfactory because when I reached home, I saw the colour of bonnet and bumper (newly painted) was not matched with the entire car. Further, When I raised the complaint they accept and ask to leave the car for few more days. Though, I rely on my car for daily transportation but I have managed with them. After few days and during my next visit to Hyundai Service Centre for inspect/collect my car, I saw that the same problem was still there “colour mismatching”. I talked to them, but instead of listening and understanding me, they ignored me. That was Such a harassing moment for me. Even they denied for the bill and their comments were “We have solved your problem and there is no need to provide you the final invoice/bill. Please take this gate pass (attached for your ref.)”. After that, somehow I able to connect Company’s Concerned Person Mr. Gaurav ** (RPSH(NRO3)), He saw my car and agreed that yes, the problem is still there in color (i.e. colour mismatch problem).Then he requested me to visit the Mohali Branch Of Joshi Hyundai service centre and asked to leave my car for few days (According to him, there is no technical staff for painting of car at Chandigarh Branch). I have managed third time and left my car in agency in Jan 2020 To get the problem resoved. But, now this time i found several new problems that was unexpected. Instead of changing the colour of bumper and bonnet as required, they also changed the colour (repainted) of the left side back door and running board (left side) without my permission and moreover did not tell me, but was noticed by my own. I believe, prior information is right of customer/owner nowadays and your authorized service centres must be aware about it.Also, they break several locks (Rear Bumper) of my car. This is unbearable for a customer. Your company harrassed me several times along with unsatisfactory services which is against a consumer rights. After that I manage to contact Mr Manoj ** (National Customer Relation Head) over telephonic conversation and requested him to get my car done from some professional service center as Joshi Hyundai staff and Mr. Gaurav ** were unable to satisfied me. He assured me of problem redressal this time and requested personally to leave my car again to Joshi Hyundai Mohali Branch.As I had bad experience with Joshi Hyundai number of times, I requested him (Mr Manoj **) again to get it done from some other service center. But with assurance he requested me again to leave the car, I left my car 4th time at Joshi Hyundai Mohali Branch on 05 May 2020. This time they repainted only running board (left side) and replaced rear bumper (Whose locks were broken by them last time) and refused to repaint the mismatched parts. This was extreme now. Then on complaint, they (Mr Nittin **) have again requested for the car for repainting dated on 21st Jun 2020 but because of the lot of harassment, I did not visit. In last one and half year, I drive my car around 15000 Kms and it seems that this is 8-10 year old vehicle because of this colour issue. Either they don’t have the high quality paint facility or they get it one from 3rd party/vendor. You can see the paint quality and welding spots in attached pictures (for new painted doors).Hyundai is second largest manufacturer in Automobile sector after Maruti Suzuki in India. I have long been a customer of Hyundai Cars and considered that Hyundai is a high quality brand. But, I am damn sure that this kind of attitude/negligence will definitely destroy the biake my car back and refund my valuable money along with interest as I am not willing to regain anymore mental, financial and physical harassment.Neeraj
Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.
I am writing about both my Hyundai Elantra Coupe and my sons Elantra GT. My Coupe has 14,100 miles on it and the CD player wont work, the transmission slips between shifts, the Bluetooth has to be synced every time I use it. Guess you get what you pay for. My sons GT has under 40,000 miles on it and has been through two sets of tire and starting on the third, front wheel bearings have been replaced already and the rear suspension is so poorly designed it wears tires at twice the rate of the front. Both vehicles are 19 months old. I would never recommend a Hyundai to anyone.
I was very pleased with my Hyundai Tiburon. It was relatively low maintenance, performed satisfactorily and was aesthetically pleasing. I also liked that it was a manual transmission and performed very well.
I have a used 2013 Hyundai Sonata and recently gas gauge just stop working while I was driving. Was saying that it was empty but I know I had a half a tank of gas. I let it sit for awhile and it started back right but stop again. And now my check engine light on. Has anyone else had this problem and what was done?
VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.
I have a 2007 Hyundai Elantra and my air bag light has been on for about a year. I had it fixed a year ago and it came back on about three weeks later. I went to the dealer for the recall. They completed the recalls on the connector cover and ACU programming and the light is still on! The dealer recommended I replace the front passenger seatbelt buckle, which I did and the light is still on! I suggest everyone on this site take five minutes and report your issues to the government at www.nhtsa.gov or call 1-888-327-4236. This is the only way we will get a recall to have this problem fixed. Obviously, the recalls out there arent fixing the problem so please call and file a complaint.
With less than 600 miles on my new Equus, it is in the shop because of a failed valve cover gasket, so I am told. It obviously was leaking when I bought it, as the very next morning, I was cleaning up oil drips from my garage floor. Because I bought it from a dealer some distance from my home, they could not see the evidence of oil leakage and opined that I was seeing air conditioner condensate from a drain line in the vicinity of the area I described as the problem area. After a few more days, and a trip I already had committed to, I got my local Hyundai dealer to pick it up and take a look. They called back and claiming to be astounded, confirmed that the fluid was indeed oil and was coming from a leaking valve cover gasket. I really like the car, but am not the least happy that I now have a vehicle whose engine has had to be repaired, though not the real guts of the machine. Still, as what is held out as their super luxury, top-of-the-line vehicle, this is a pretty damning circumstance. Who was asleep on the production or parts supply line? Anyone else have similar engine quality issues? I have not heard back because the parts must be ordered and then installed. Stand by. SO far, I havent been able to judge the service response.
Fifo - first in first out… (All customer without relative to service person) LIFO here in last in first out each time service. 2013 model car Hyundai sonata tire guarantee 10000 mile but not give me. Battery warranty factory…. Help nothing. Engine isnt start 30000 mile, new battery in breakdown, car all changes in service (no factory warranty help nothing). Some time changes tire rotation but no changes tire & changes & never more.
Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.
I had bought a New Hyundai I20 Era on 19th of June 2012 from M/S Advaith Motors Pvt Ltd, Bannerghatta Road, (Next to Spar), New # 1 to 5, Old # 44/1 A, Bangalore - 560076, +91-80-22966201/3. Immediately after one month of the Drive of around 400 KMS, the drum brake sound started. Since it was new car, I thought may be it needs to set or something. However after the first service I still have the same issues, then I realized it is real Problem. After that I had visited and asked them for replacement or fix of the brake system. They did some cleaning and then they gave it to me and it went fine for few days and again problem started. Now it is 3 times the Brake system has been replaced and then number of times it has been services, the brake problem persists.Due to the assurance given at the beginning of the problem by Service Manager in Advaith, I kept on going to them to fix the issues and then drive for few days and then go back again to fix the issues. Now after it was going to be one year, I raised complaint in May and then Brake was replaced to fix the issues saying that it is a service issue. However again the problem is still there. Yesterday I had Advaith Service personal visit and also see the same issues. I had driven around 10 KMS to show him the issue again and then they ask me now to bring again the Car to the Garage and then will see and fix the issue.Since I have been wasting my precious time of Visiting the garage and keeping my car in the garage for repair and replacement, I will no longer be able to do the same. I need a permanent solution. I even tried to sell the Car 2 Lakhs Less than the Amount within 7 Months of Buying due to this problem; however no one is ready to buy the car with Brake Problem. Due to the Brake issues if any thing accidental happens, Hyundai will be responsible for this. I have to use this car as I have to travel to office with the same only. I had already had minor accidents due to disturbance and also when I tried to avoid the sound. I had spent significant amounts of time and also money for this Problem, if not given permanent solution then I would not not hesitate to claim it too. So please let me know your feed back so that I can go to further Process of getting my rights.PS: I had call to the Customer Care today and they said I have to go to service center again and there is no solution other than that. And they also said complaint was raised them in May (after 11 Months) and so it is Service Issue. If I would have complained on the second month to this mail ID or Customer Care I think it would be better rather than going to the Distributor who always takes the ownership of the Product as to the Law. However now I am coming to you directly to have solution. Please let me know if you need scan copy of all the Receipts and Proof History of Break issues with Advaith Hyundai from the day it started. You can also refer the History of the Car. I am also posting a Registered Letter to the Corporate address.
On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.
I purchased my first brand new Hyundai Excel in 1988 and it is still on the road so I took a shot and purchased a brand new Hyundai Accent. The Hyundai Accent runs smoothly and most of all, is not a gas-guzzler. Because I still have the Excel and other vehicles, I do not drive the Accent during the winter months. What I enjoy most about the Hyundai Accent, is yes, it gets great gas mileage but it drives like a luxury vehicle with lots of speed. Colorado roads are in bad need of repair but the Accent drives over most of the unavoidable potholes with ease. The drivers seat is comfortable as well as both the front and back passenger seats. I highly recommend the Accent because it has not caused me any major problems. I keep up with the general maintenance of oil change and tire rotation. I think the makers of Hyundai are doing a great job!
The front panels forming the front end is opening up and the whole front seems loose. If I push on the fog light area it closes back up. This has happened to both sides. Im wondering if anyone else has this problem.
I purchased a 2013 Hyundai Accent, and the ABS Light captions when I start the car? My Gear shifter is so difficult to take out of gear, my hand hurts... I guess this is normal for this type of car?
We just purchased a 2022 Hyundai Santa Fe Calligraphy trim in Sep 21 because we loved that it had everything we were looking for in regards to safety, technology, and design. We paid $45k for it along with about $1,000 in fees and travel to pick it up. We were quite excited as this was our first brand new vehicle. 2 months into it, the transmission went bad and we brought it to Hyundai to find out whats going on as it was under warranty. Heres where things went further south.Hyundai cant get parts to fix their brand new cars...and on top of that, why would a transmission already be bad? It has sat on their lot since Nov 30th, 2021. Last week we just got an offer to buy back the vehicle for more than 4k less than what we just bought it for and drove it for two months. They stated that our state allows for depreciation in Missouri for lemon laws and they cant help us, it is what it is. During this time, cars have gone up because dealers are now charging a mark up fee, so although they can claim depreciation, we cant claim appreciation on the car. So to get the same exact car we just bought, we now will have to pay 4-8k more for equivalent. Its horrible. And just for a buyer beware situation, Hyundai will no longer replace your car with an equivalent one substitution for collateral equity. They stopped replacing them with like cars because theyre manufacturing so few that anything they make has to go to dealers to get top value for them.Point being for this review is that although Hyundai makes a great car much of the time, if you have any problems at all, there are concerns of finding parts for repairs, and if its unrepairable, plan on a huge deduction for a buyback. Good luck out there from a very unhappy customer who just lost 4-8k on a brand new vehicle, and now I have to go find a replacement on my own.
On 8/8/2017 my Hyundai Elantra vehicle started clunking as a way getting on to the highway. After pulling over, I saw a huge puddle of oil that was leaking out of my vehicle. After having it towed and inspected I was told that something let loose in the engine and blew a hole right through. This was after only going through a puddle but then having all parts affect cleaned out. A week later this is what happens. I have never owned a vehicle where the engine had to be replaced so quickly. It is only a 2015 with 109,000 miles approximately. I had a previous 2010 Hyundai that surpassed that mileage. I believe that something is defective in the way they have made these engines in newer year models. Everyone should be aware of this before purchasing because I am now spending thousands of dollars after only 2 years of owning the vehicle on top of being stuck with a significant amount due on my car loan.
I was just recently in an accident and I was going 40 miles an hour when the accident occurred and the other lady was going around 30 mph, and at the speeds both of us were going, the airbags in my 2005 Hyundai Elantra did not deploy. How hard does a person have to be hit for the bags to deploy? I think this car is one of the cheapest made cars. I can remember when I got caught in a hell storm, the body on my car was beat up really bad. I wont do Hyundai any car again, I dont care how they look.
I have a 2015 Hyundai Elantra limited edition. I have loved this car from the beginning. This is my second Hyundai and Ive truly enjoyed the brand; however my sunroof has been making this loud ticking noise. I brought it into the dealer once and they said there was a recall on the sunroof. Now that its been nice outside, I tried it again. The issue was not fixed. When I took it Balise Hyundai of Fairfield the manager came to look at it. It told me it was a defect in the making of the Elantra. There was nothing I could do to fix it. Now, my expensive car has an unusable sunroof. One of my favorite features! He said I could write to Hyundai, if there were enough complaints they would recall it, but the 2016 does not have a problem with this feature. This cannot be a solution. Buying a new car (when Im dissatisfied with the old design), doesnt seem to be an applicable solution in this scenario.
I have never, in my life, been treated so rudely. Their customer service rep hung up on me. I thought she had all the information that she needed and gone to find out. The next day when I was expecting my paperwork to be where it was supposed to, it was not. So when I called back the next day, upset that my paperwork had not been transferred, the rep on the phone was once again rude. The rep promised my paperwork would be there in 1-2 hours, and it was never done on time. Not only is this now costing me money, but I was treated horribly as well. And with an interest payment of 20% on a car, they should invest money in training their reps.
I purchased my new Sonata Hybrid in April 2015. I want to complain about the front shroud or fairing. The clearance of the fairing to regular parking block is 0 inches. These are standard parking blocks, that a car has to pull up to in any parking space. My front fairing has now been severely damaged and is hanging off the car because the clearance does not match the standard height for a parking block. I want to know why I have this expensive repair because of poor design of the front end. If I repair the damage, the next block will, of course, rip the new one off too!!! Parking away from the block creates a safety hazard to me and other cars and drivers in a parking lot because of improper parking space allocations.Safe parking is part of safe operation of my vehicle, and I can be fined because of improper parking in a designated space. The tires are the original factory ones, so the profile should be Hyundais responsibility of design. I want to know what you (Hyundai) suggests to do to fix this design problem for now and the future of my expensive hybrid car???
Wondering if anyone with a 2012 Hyundai Sonata has noticed a ring around the sunroof on the inside lining? I am afraid it is mold. Dealer said mold wont grow on the liner. Anyone else experiencing this? I have the car in the shop right now awaiting a pressure test that I am being charged for to find if there is a leak. If there is a leak... guess what? It is not covered under warranty. The warranty for the sunroof runs out at 1 year, 12k miles. Nice, huh?
Static shocks from leaving vehicle - I am receiving stack shocks from exiting my 2009 Elantra. I have had a strap added to the vehicle (did not stop shocks). It is not harmful but very annoying.
I have the Hyundai Sonata 2011 that was manufactured in Alabama between Dec 11, 2009 and April 12, 2012 part of the recall campaign 132. Prior to this my Sonatas motor seized up and stopped work with only 60K miles and at that time the company did not want to honor the warranty and also gave me a very hard time about the loaner so much that I had to rent a car myself. I later contacted someone at the corporate office in CA and finally received a full refund. Now my motor goes out with no warranty at 154K miles. Send the car to my mechanic for repairs. Out of pocket 15.000+ only to find out that there was nothing left but to replace the motor according to my VIN number. This is what Hyundai motors said and was also told that money I spent would be reimburse in 90 days. Well its been 100 + days without even a courtesy call?
I bought a 2011 Hyundai Sonata last year and two weeks after I got it, it started giving me problems. I started having a problem with the wires under the driver seat and the next problem was the car wouldnt start. They told me that it was a pin in the transmission. They call me the next week from the dealership and told that the car was ready. I went and got it one week later. It wouldnt start again and it wouldnt say nothing. I call the dealership and I told the salesman that it wouldnt start and he told me to call that 1800 roadside service and I did. They came to my moms house in Georgia and got it. I have been having problem with it starting and every time I tell, they would tell me that they didnt see anything wrong. My warranty is about to go out and I try to trade it at Five Star in Macon, GA but they told me that I owe too much to trade it. So I need a car because I cant pay for it and getting it fixed too. I just cant do it so Im going to have to let it go back and I was trying not to to mess up my credit but I need a dependable car. My mom & dad are sickly and I dont know when I have to get up and go and see about them. Will you please tell me how I can get the help that I need and someone ask why Hyundai didnt buy it back. They know that it is a lemon. It was still new. It had 32000 miles when I got it so will someone please help me? Please.
I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.
I was recently in an accident with my 2011 Hyundai Elantra. I had a medical problem and went through a field, hitting a tree. My airbags did not deploy! Luckily I was not hurt worse, bruising and very sore. I am really afraid that something could happen and it could be deadly the next time. I have never had a recall on anything with my car! I feel this should be looked into as I have read other complaints that airbags failed to deploy!
I have purchased 3 new Hyundais in the last 4 1/2 years. I would consider myself a loyal customer. On 8/19/18 I stopped at Jenkins Hyundai in Ocala, FL. to purchase my 4th Hyundai in 4 1/2 years. I had with me the internet information on the SUV I was going to purchase. Listed below plus the window sticker posted on their website.Detailed Pricing. Stock # : Y5005 / VIN : KM8J33A21JU683376. $30,800MSRP. $1,000Savings. $29,800 No-Haggle Price. $2,500 Hyundai Offer. $500 Hyundai Offer. $26,800 Final Price. $500 Conditional Offer. $500 Conditional Offer. $400 Conditional Offer. When I sat down to purchase the SUV I was told the price was just a little over $35,800 because of the added dealer extras. This information wasnt listed on the website (as you can see above). I came to the dealership to negotiate the price listed above $26,800 and was told I could purchase the SUV for $32,800 plus tags, taxes and a dealer prep fee of $899.00. As you can see above $26,800 Final Price. Only a fool would fall for this scam!I ask why they didnt list the $35,800 on the internet and their answer was we dont have to. This is totally dishonest! In doing some more research on the SUV and cars on the Jenkins lot I discovered most if not all are priced this way and are not listed on the website. They are all similar to the deal I was served up. The bottom line is that the website price is a scam to get you to the dealership so they can rip you off. This was a horrible experience. At previous dealerships when purchasing a Hyundai I was treated with respect and they negotiated in GOOD FAITH! You should be ashamed for having a crooked dealerships like this one!
I purchased a 2013 Elantra in July 2012. I like a lot of Hyundai owners got the notice of the MPG error. It was nice that Hyundai was attempting to compensate the consumer. I now have nearly 46,000 miles and the car will be 2 years old this July. When I purchase the Elantra , Hyundai advertised 40 MPG, highway mid 30s city. Within 6 months it dropped to 32 MPG. My Elantra gets 22 to 24 MPG. I think its time to get a lawyer. I wouldnt recommended a Hyundai to anyone. They sold me that car knowing it didnt get the gas mileage they advertised. Cant trust them, dont buy one!!!!!! .
I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldnt get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said thats okay and added it as a trade to bring the financed price down to what I could afford.We sealed the deal after a full day of bull**. Three days later, the dealer called me and said its not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldnt afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.
Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...
I had my inner CV boots replaced which were under warranty. After Hyundais service department fixed the inner CV boots, my car broke down about 2.5 weeks later (it seemed like a transmission problem). I had to have the car towed. They claimed they fixed something, without giving me any detailed information and it broke down again 1 week later (I had the same exact feeling of the transmission when it broke down, where I had to have it towed again - this is very frustrating and is extremely dangerous! The service manager informed me that the axle was broken on the first time it was in and it was fixed. The second time around I received numerous answers on what was wrong. They have claimed to fix the accelerator now, but there are several new problems. I did not have one issue with my car before taking it in to Hyundai for service. Now, we cannot figure what is wrong exactly because the computer seems to be malfunctioning. I have had the spark plugs and wires replaced.
I must say that Hyundai of Metairie went out of their way to make things right. Mike Dugas not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this.
I purchased a 2011 Hyundai i20 in May this year. Ever since I purchased the car, I had to send the car back in to Hyundai after a week to get a new clutch master cylinder. A month after, I took the car into Hyundai as the accelerator on the car was getting stuck and jolty (not normal or safe). Hyundai replaced this for me. But after 2 months, the problems started again. I took the car back to Hyundai. I advised them of the occurring problems with the car and Hyundai just lubricated the accelerator. While Hyundai had my car, I took the time to re-test drive another Hyundai i2o from the dealership in Roseville. I explained to the dealership the problems I have with my car. When we took this other Hyundai i20 for a drive, I straight away noticed that the drive of the car was better and smoother. Plus, the whole clutch and accelerator on this car was perfect. When I called the Hyundai head office to advise them of all the problems I have had with my car and the massive difference I felt in the drive of the test drive car, Hyundai advised that they couldn’t do anything about my car. But they told me to keep sending it back to Hyundai each time the same problem occurs. This is not good enough answer. I don’t feel safe driving a car that keeps having the same problems over and over again. I think Hyundai should be replacing my car or should refund me the cost of the car. I would buy a car through a different car company that is reliable. I never expected to have a brand new car with this much problems. Now my car is making tapping noises from the motor. I don’t know what else to do. This car is stressing me out. I can’t keep sending this car back each time this happens. My previous 1979 Chrysler Sigma, which is 31 years old, never had problem like this. The only thing I ever had to replace on that car was a set of brake pads. Please help me. Thanks.
I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!
We received a new car warranty with 4 years remaining and a used car warranty which would replace the new car warranty for additional 10 years. We took our car to Merced Hyundai for servicing. They had serviced our car before. I said the engine was making a funny sound. I spoke to the technician who said that Hyundai and Kia engines had been having breakdowns. They begin to work on the car and suddenly they ran into some difficulties. Suddenly Hyundai wanted all kinds of paper work. This went for some time. I mentioned our warranties. Hyundai Corp. said they do have a new car and used car warranty. They could proceed with repairs with no cost to us. Then the nightmare began.Suddenly they couldnt find parts for our car. The mechanics have been wonderful. They have been looking everywhere. Hyundai Corp. seems like they could care less. At this date we are still waiting for parts to complete the repairs. We are senior citizens my wife is 74 and I am 78. We are on Social Security with part time jobs to make ends meet. Since Hyundai said they could not give us a loaner, we have had to rent a car for seven (7) weeks now. This is a small fortune to us. We have had to go into our savings account to pay for this. We are running out of money. We have talked to Hyundais customer complaint service. All they say is that they are working on it?? Lately, for the past two weeks they have not returned any of our calls for updates on our complaint. Regina seems to have disappeared.We are running out of money and need help. WE NEED OUR CAR!! As of this date, they are still waiting for parts to repair our car. Soon we will be forced to file for bankruptcy because we have to pay the $300 a week to rent a car....for no reason since Hyundai has turned their backs on us. We will have to give up our rental because there is no more money to pay for it....so, we will no longer be able to get to our jobs. Our golden years have become a waste and we are terrified!Frank and Joyce
I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!
I purchased three Hyundai vehicles in less than 12 months. The third vehicle I purchased was the 2013 Hyundai Tucson. This vehicle has went to the shop for repairs from July to Today, September 16 for transmission problems. After replacing the transmission on August 13th, I had to tow it to dealer because I broke down on Sunday, September 14, 2014. This was the 4th visit to the dealer since the initial complaint in July. Wow to my surprise I was told at Hyundai Plaza Mall Service that it was the driving of the vehicle that made the axle jump out of the transmission. I or someone was throwing the vehicle in park, reverse without coming to a stop. I cant figure out if that was my driving behavior. Why did not this occur on the other cars I had bought from there? I give their service a thumbs down and I have definitely lost all trust in the Hyundai brand.
I built a 2017 Hyundai Tucson 2.0 SE AWD online and I got the quote $331.11 a month. Now, when I physically visited one of your Hyundai branches, I got a different monthly payment for the exact same vehicle. The monthly payment is $421.66 a month!!! I accepted winter package ($1600 value) to be added to the car original price. However, I dont think this will have a difference of almost a $90 a month for 24 months! How come this is happening? Why is that difference for? Can you explain.
I am so happy with this 2015 Hyundai Sonata Sport along with the customer service that Hyundai provides. This is the 2nd Hyundai I have owned. I will continue to purchase Hyundai so long as this continues.
I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.
Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.
All of the cars I had looked at were either too expensive or a piece of junk. When I finally came across the Hyundai, I took it. It was the best-looking one and was also a reasonable price. I purchased it from a private seller because I needed a car because I was moving away from home soon. I like the cars accelerator and it can take off fast. On the other hand, the breaks are bad and need improvement. You have to pump the brakes hard for the car to fully stop. It also keeps having problems with the headlight that it keeps going out and the power steering is always going awry. It also used to have very good gas mileage, but now it seems to eat its own gas. Also, the seats are not very comfortable and the stereo system could be much better sounding in terms of sound quality. I am looking to sell this car one day and buy a better one.
I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.
My 2008 Hyundai Veracruz with roughly 60,000 miles on it has been at the dealership for two weeks not running. There is damage to the engine and excessive sludge build up which has also damage parts around the engine. I was told that the work is not covered under warranty because it is due to lack of maintenance. I was able to produce receipts that proved I get scheduled oil changes on my car and passed on this information to the dealership. I then called Hyundai North America and filed a complaint and requested to have this work covered under the warranty since it happened from no fault of my own. It has now been two weeks and a Hyundai North America regional manager has failed to reach out to me and contact me in regards to this. I call and email and still have no answers as to what is going on with my car. I have just received a phone call from the dealership that they received an email and that Hyundai will not cover the engine damage because they still find it happened due to lack of maintenance. Nobody from Hyundai North America has reached out to me to discuss these findings. This is the second Hyundai I purchased because I was sold on Americas Best Warranty. This could not be less accurate. The customer service has been below par and the fact that they will not stand behind the warranty and fix what is broken is worse. I will never purchase a Hyundai vehicle again and I ask you to take my experience into consideration before you do. I understand that there is no guarantee that nothing will last forever and I accept that, I can deal with that. The customer service from Hyundai is what is completely dissatisfying and unacceptable.
My Hyundai is a great low maintenance car that has good gas mileage. The size is just right without being too big. The interior is spacious with cloth seats which are preferable in the hot south. Seating was still roomy and I also liked the storage space. It was in silver tone which was also better for this climate. I chose model based on consumer and technical reviews. The price was just right for my budget and it came with roof rack. The Hyundai models are much improved these days. I think Hyundai has come a long way in building reasonably priced and sound vehicles that are dependable.
My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.
I bought Hyundai Sonata Hybrid 2016 brand new to today September 10 2019. I must spent more than $5000 to $7000 on maintenance. The car looks good looking at it but not reliable at at all. It’s sad they can get away with this kind business. The dealership seems like they don’t know anything about this car. I will come with problem and leave with same problem. This is my 6th car. I never had any experience like this.
Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.
I have a 2005 Hyundai Accent. I bought it from the dealership certified pre-owned in 2005. Halfway through my paying off the vehicle, the transmission went. It had may 60-80k miles on it. I had it replaced through AAMCO, who purchased a brand new part. It lasted a little over 4 years, now its not even at 150k miles and the transmission has gone again. Hyundais parts suck! All I can say is never again, Hyundai. Never again will I purchase one of your shoddily-made vehicles.
Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.
Purchased a used 2015 Santa Fe because of good reviews and reliability, or so I thought; unbeknownst to me the vehicle had recall and service campaign issues after class actions alerted the public to defective engines produced for many years, known to cause dangerous engine failures and fires. A former Hyundai engineer whistleblower was awarded over $200 million for alerting about the engines in production which had massive safety concerns. Many consumers had dangerous engine failures but end up being told their necessary engine replacement is not covered due to loopholes or their lack of installing a bandaid fix; software that does not fix the engine but it merely is meant to alert the driver if engine failure is due to happen.Many consumers are told Not covered because service campaign was not performed to install software which was a bandaid fix anyway. The software does not fix the defective engine...it simply is installed to hopefully alert you if the defective engine fails. Whether it has the bandaid software installed or not...if the defective engine fails, Hyundai needs to cover the replacement engine.
Not only is the initial cost of the built in navigation system a rip off, wait until you want to update the maps. Pay $35-$40K for a vehicle and then, in our case, Hyundai dealers wanted $169-$300 for a simple and inexpensive update. They take a few minutes, plug into a computer or have a disc and they have the update and then, with a straight face they want that kind of money. Next vehicle will have free updates or no navigation system. Sure wont be a Hyundai product.
On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was purchased new. I quickly discovered that this car is in fact was damaged during the manufacturing process. Or, this may have been the result of damage incurred by workers at Lougheed Hyundai, which was then covered up. After a few days of having the car, I went to an automatic car cleaning service. After completing the wash, I noticed discoloration on the car body near the wheels (near the back passenger door) because its paint peels off.What bothered me with my experience at Lougheed Hyundai is the terrible customer experience and the general manager doesnt care of the customer. He offered me to repaint that part which is included in the warranty or he can replace that part of my car with a another new car!! So it might have been happened for my car before I purchased it. As a new Hyundai customer this is a very disappointed experience which I never had with different manufacture.
I purchased a 2017 Hyundai Tucson 1.6T Limited in August 2017. Driving to work on the highway the panoramic glass roof exploded. Confused me so much because it was 6:45am, no one was around me, sunny day, no trucks in front of me or anything. (All this is provable as I have dash cam video of the front and rear of the car). Sounded like a shotgun. For starters, thankfully my 2 year old son and my wife were not in the car as the backseat was full of glass. I managed to not lose control of the vehicle and managed to exit the highway and pull into a gas station. I phoned roadside assistance and got towed to the dealer. While in the tow truck and still confused I began searching online if this was a known issue and lo and behold Hyundai is VERY well known for this and is #1 in exploding roofs here in Canada and the United States. After getting the vehicle to the dealer and getting home to wash glass out of my head, the next morning I receive a call from the manager at the dealer advising me that Hyundai Canada will NOT be fixing this under warranty even though the manager at Maple Hyundai acknowledged that he has seen articles pertaining to this happening to others in the past. The fact that I have dash cam footage means nothing also. Upon purchasing the vehicle I even purchased their fancy extended warranty. That also means nothing not that I even needed it because I am still technically under the 3 year whatever regular one. Hyundai Canada turned the warranty job down saying that it must have been cracked from before which I am not sure how they can make that type of assumption. First of all, as I said the front and rear cameras both show the exact same time and date just different views. You see from the rear camera a blast of glass fly. The front camera shows absolutely nothing fly at the vehicle. Secondly, tempered glass does not crack it explodes. Thirdly even if for whatever magical reason it was cracked from the night before, why would it wait until 29km (18 miles) into my drive to burst while driving on a smooth road. These vehicles are NOT SAFE and I urge any especially families to look at alternate manufacturers who actually care about the safety of their passengers.
Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.
Purchased my first Hyundai in 2011 & kept the vehicle for 6 and a half years. Warranty was great on the Genesis Coupe 2.0T GT, lasted me for about 5 years when I reached 100,000 kms. During warranty had two things replaced, the defective tail light & an interior button that stopped emitting light. The only reason for my 4 star rating is the defective tail light, which after replacement started to collect condensation again. Of course this time it was out of warranty & both tail lights. I have seen many Genesis Coupes with this same issue, and I am surprised it was never recalled to be fixed. On another negative point, I have had a very bad experience with Hyundai dealerships in Canada. Initially in Moose Jaw I had an amazing experience, but after they changed their employees, the customer service took a big deep. And I had another awful experience in Fredericton, NB at a dealership. Very poor customer service in my experience, I hope they work on that. Other than the issues, I had a great experience with the car, great quality & really fun to drive. During my ownership I only had to change tires & rear brakes. I plan to purchase again, but this time from Genesis brand which I hear offers great customer service.

