I bought a Nissan about 5 months ago. They were ready and willing to help me in a car. They went out and brought the Nissan to show me. About 3 or 4 months ago the car had places on the hood and trunk of the car. I took the car to the Nissan place in Greer S.C. They looked at it said rocks from the road did this. Well dont you think I would have felt and seen when the rocks would have hit my car? As big as the places are, they would not help me! But if I was going to buy a car they would have been all over me! I took it to a man that paints cars. They said take it to Nissan where I bought it that it was in the paint! They tried to say it was rocks that did it. The man that looked at it picked at it and made it worst.I told him I wish he would stop doing that he was making it worst! Thats when he said he couldnt help me! That paint guy could have charged me to paint the car, but he was honest to tell me that! Somebody told me I could make that man pay for the damage he done to my car picking at it the way he did! I love the way the car rides now but Im afraid it might fall apart any time. Wish I had never bought the car from Nissan. Im very very unhappy with those people and the car the way it looks! I cant afford to trade the car or I would, but not with them! My husband died in Dec and its hard on me to change cars right now. They got all my money!

I was actually in a hurry to buy a car as mine got totaled in an accident. The price seemed to be a good value and dealership close to home helped. I like my car that is why I have not replaced it after thirteen years. I think Nissan is a very good brand or make of cars. I love how quiet it is. I get complimented on the color and looks of the car. Car rides smoothly and runs quiet. I like the material of the seats. The radio had a nice sound. I like the color, the size, the sunroof, and electric seats. However, I dislike the small cabinet. The covering has rippled and the gearshift fid too. Air vents for the air conditioner are placed wrong on the dash. During hot summers in Las Vegas seems like it never get cool enough.

Nissan has produced a product with an obvious defect and has not warned their customers that if not repaired, then it can cause major problems with the transmission. I have had to pay over $5000 in repairs and rental cars for one month. There is a backorder on parts to replace the overwhelming amount of transmission repairs.

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

I purchased this vehicle new in 2009 and have since had 3 failures since owning this car. Nissan installed what is called an Electronic Steering Column Lock (ESCL) that is designed to help prevent theft. Unfortunately if this part fails and it will about every 50,000-60,000 miles you will be unable to start the car even though mechanically there is nothing wrong with your car. I looked up other complaints and there is over 256k complaints on this issue alone yet Nissan will not back this part up. I paid to have it installed a 3rd time and was told that it was the 3rd generation on this part and that it would last but here I am 60,000 miles later and it broke again. I understand that my vehicle is 10 years old now but, I dont understand how Nissan can know that a part they make is defective and not come up with a solution or work around it leaving drivers completely stranded in a vehicle mechanically sound.The repair for this is between $800-$1,100 each time. Nissan is aware of it and stopped installing it in all Nissans and Infinitis starting in 2012 but deny the part is defective. Knowing this I cant recommend that you buy any product from Nissan as there is no guarantee that they are going to back their product up and since this is a unique part built specifically for their vehicles only in 2009-2011 there are no aftermarket parts for this. If Nissan told me upfront that hey, this is a great engine and if you maintain it this vehicle will go at least 300k miles but, there is a part on it that cant be maintained and will break every 50k miles and costs $1,000 each time to repair I never would have bought it. Ive owned 3 Nissans in my life and this will be the last one I ever buy.

Still trying to pursue a Lawsuit over a negative life-changing experience which cost me negative and fraudulent credit reporting by NMAC of which I did end up homeless, (my line of work depended heavily on a near perfect credit report) for which NMAC finance/accounting department exercise Corporate Greed to the Max!NMAC lacks Leadership in their Accounting Department. Will accept Fraudulent paperwork that High School Graduates with ZERO accounting background, are the financier within Nissan Dealership cross country. The Nissan Dealership Mission is to prey on the Independent Purchaser; check / run credit background, even at a great Credit Score Rating, will state Zero% interest, yet Contract at 4.99% interest... Gross financial administrative error! Then, they will overinflate car cost. (Bait & Switch rule) Targeting and profiling minorities. (**s, Hispanic and Single Women purchasers.)Truth is, the dealership gains!!! The NMAC financial service gains, the State DMV gains, and the infrastructure within the county gains at the expense of the Consumer! As a whole, Nissan Capitalizes on good citizens absent of Financial Accountability by accepting fraudulent contracts by their own dealership!! This action would never hold merit in US Banking or Security grounded financial institutions.The Dealership will sell maintenance issue Vehicles under the pretense that car is without flaws. While the very own Consumer Protection Lawyer in that particular district eats lunch with the local Lawyer who represents Nissan Dealerships and NMAC! Even the Lemon Law doesnt hold up in Court, to include Consumer lawyers must be paid heavily as a kick-back bonus to steer clear of Lawsuits targeting Nissan. Similar to pharmaceutical Corporations and malpractice suits with cross-contamination probable issues! Those Consumers lack legal representation as a whole! Still hoping to get involved with a Class Action Consumer Violation on a Federal Scale! Oh, did I mention its a Japanese Corporation; manufacturing in Tennessee... NMAC Financial Department lacks Leadership, fails to correct issues and prey on U.S. Citizens as a whole! Now, lets talk about tariff issues of an overseas corporate business dealing in the USA. The last I saw, the Yen is stronger than the dollar and we continue to be screwed one way or another...THINK ABOUT THAT, before you buy Asian based Products. For the love of MONEY!

I have been reading the problems with the Nissans... WOW... When I bought mine it had 46,000 on it, that was 18 months ago. I dropped my car Nissan Altima 2012 off Monday and since they didnt have it done by Tuesday they offered me a rental for free. It is Wednesday and I just picked up my car. I have had problems with this car from the get go... I am now on transmission #3 in 18 months. They have never charged me a penny and our dealership out here is amazing! I have called Nissan North America yesterday and they said they would call me today by 5:00. I had leukemia and had a bone marrow transplant, the hospital I see my doctor at is 120 miles away. With the first transmission I would be doing approx 75 mph in the fast lane and all of a sudden nothing. It completely shut down. I have been nearly (could have been fatal) car crashes 3 times. You know how hard it is going from the fast lane to the slow lane with no power. Anyway, I feel terrible for you all paying so much money out. I have been lucky, on my first transmission I was 300 miles from the warranty expiring. I wish you all the best. I am afraid to drive my car now. Fingers crossed for Nissan North America.

It all started on July 6th when we took our 2014 Rogue (which was purchased in 2015) in due to damage to the clear coat. If you are not familiar with clear coat it is the top protective layer applied to the paint job. The damage was caused by bird droppings. We had a car detailer look at it and he informed us that if the dealer attempted to buff it out that it would scratch the paint because the clear coat was so thin. When the car was taken in to the Nissan service department in Duarte, Louisa the body shop manager and Paul ** the sales manager were informed of the situation. When the car was ready for us to pick up (7/10) we found more damage done than when we left it. Over spray on the tail lights, roof rails, side, rear, and spoiler.Since then we have talked to GM Matt, Consumer Affairs and will be calling the BBB. It has been over a month now and we are still in a rental car because every time the vehicle is supposedly ready they seem to find new ways to damage the vehicle. The car is now at the 3rd party body shop which last time we checked (8/10) left spots on the interior seating and shifting counsel. Before going to the body shop the dealer in Duarte scratched the paint trying to do a quick buff job like we warned them not to do. Then when they finally broke down and decided to clear coat the entire vehicle like we requested from the start, they ended up scratching the window frames and still left over spray on side mirrors and tail lights.The car is no longer new thanks to their lack of understanding and attention to detail. We have totally lost enthusiasm in owning our Nissan and feel like our joy of buying a new car and the hard work that went into it has been robbed from us. Then another sales manager called us in and offered us a newer model with a higher monthly rate to help resolve the issue, which just enraged us even more for wasting our time and again being misleading. Never again will we be fooled by Nissan, and the word will spread.

My 2015 Nissan NV200 Van just hit 105k miles and transmission failed. I go to the dealership and thats when I find out how Nissan has a CVT transmission issue. I hear theres class action lawsuits and all. Well little did I know when I purchased. So the dealership said it will cost me $4300 to replace the transmission so I called Nissan Corporation Consumer Affairs and they said Im out of luck. They only warranty 100k miles Im 5000 miles over. What a piece of garbage company that puts out a bad product. No one expects a transmission to fail right around the 100k miles mark. That is unacceptable. Im like can you all cover some of the repairs but now they only care about their bottom line smh.

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.

I leased a Nissan Leaf. I am very happy with the car; but after several attempts to initiate auto debits, NMAC began withdrawing payments from my bank account. But they never let me know that they considered my payments late. They never wrote to me to explain the situation. I only found out when I tried to refinance my mortgage that I had three late payments on my credit report. They respond to my letters with form letters that have nothing to do with my situation.

Buyers beware! I am so extremely disappointed and frustrated with this company who refuses to help their customers in order to make some extra money in their pocket. They have unethical billing practices. I not only leased two vehicles from them but have only been a customer for less than 2 months and regret ever going into business with them. I have been on the phone with so many of their reps and supervisors, people feeding me different ** and after more time, stress and headache, never getting to an actual solution, but rather the way they would have it, money for them and an unhappy customer. This company is known for their terrible billing practices. Even the Mass Turnpike knew I had a Nissan without me giving any personal account information because this is what Nissan does. Thats a good reputation you’ve built for yourself Nissan. I hope I can help the next potential buyer so that when they read this, they go get a Honda instead. Trust me, you will regret getting into business with this company. I am seriously looking into getting a lawyer about this because this is just wrong. I made it so easy for them to resolve the issue, but they keep coming back with ridiculous reasons for why they cannot do that. If I was with another dealer, this would not even be an issue I would have to be resolving.

I purchased my car about 6 months ago, a Nissan Versa 4-door sedan. My car ran fine up until I went in for scheduled maintenance and the dealer did a CVT reprogram. Now it is vibrating most of the time when idle. It was shaking so bad at one point that I can feel the vibration in my leg when my foot is on the break. Also on my hand when it is on the steering wheel. I only have around 38 k miles on this car. Prior to this update, I was really impressed at how my car performed almost like it was new. Now I am scared and very disappointed to say the least.

If I could rate Nissan a 0 I would. All around terrible service from the advisors up to management. Brought my vehicle into Pine Belt Nissan of Tomsriver NJ. I had what I believed to be a stress crack across my windshield. The advisor along with the service manager both looked at it, and clearly said they could NOT find any point of impact, obviously with that being said it would be a factory defect. They sent all my info along with photos to Nissan corporate. Who I went back and forth with to have it covered since the glass had NOT been hit. Anyway it had been denied all across the board. Not a single person could provide an explanation on why the glass broke, of course they only work there but know NOTHING. I even asked them if they could Pay half the cost. Again was told NO. I would of happily taken aftermarket glass didnt have to come from the factory. Im guessing Nissan knows nothing of “goodwill”. Customer service is TERRIBLE! They cant even do the right thing for their customers, they would much rather lose them instead. Nissan is pathetic. I would never ever lease or purchase anything from this awful awful company again! Everyone else tell your friends and family! All they could come up with was, Sorry car is not in warranty, spare me Nissan. I will never serve my car in any Nissan service center again. Nissan does not do the right thing and thats the bottom line! Poor product and terrible employees.

So, I had a broken coil spring on my 2009 Versa. I contacted my dealer and told him that my car only had 75k miles, and I thought it was crazy that a coil spring should break with so few miles. I am close to 70 years old, and I drive responsibly, avoiding pot holes etc. I was told by the dealer that this was not covered and it would cost me $450.00 to replace the springs. Being on a fixed income, I thought that was outrageous. I then called Nissan and filed a report, and a factory rep did check into it and again I was denied compensation of any kind. After much searching I finally found the coil springs on sale for $57.42 each, from another Nissan dealer. I also purchased the rubber seats for the top and bottom of each spring for $21.20. So, with parts, sales tax, and shipping my total cost was $147.32. I asked one of my family members if he could install the on my car and he said it would be easy, being that only one bolt needed to be removed before installing the rubber seats and springs. I left the car with him and within one hour he called me and said it was done. WHAT, that quick? He said that it was an easy job, and it only took him about 15 minutes to install both springs. I tried to pay him $50 and he said he didnt want to take advantage of me and handed $30 back to me. So I saved $282.68 that I would have had to pay to Nissan for the same work! I also should mention that my step son said he would like to do about 20 of these coil spring jobs a week. They were that easy! I understand that companies need to make a profit, but come on, this is over the top! This experience has turned me from a extremely satisfied customer to a skeptic about future work to be performed by the dealership.

Service Department issues-- NEVER AGAIN! My 2008 Rogue showed some weird transmission issues on a trip to Virginia on 4 occasions. After some research we learned about a CVT issue with the Nissan transmissions in these autos. Called our service department to report the issue and they took us right away. They acknowledged the transmission issue and related the steps that should be taken 1) schedule and service the transmission 2) a add-on cooler product 3) new transmission. Nissan, as an aside, has increased the warranty on these transmissions from 60,000 to 120,000 miles, acknowledging the issue.I called Nissans consumer affairs department to report the issue and to see if I was a candidate to replace my transmission. My car is used on long journeys often and this CVT issue only happens when the transmission has heated up because of a long journey - 200-300 miles. Once its cooled down, it corrects itself; however, when it happens, one loses all transmission power and acceleration ability. I also wanted Nissan consumer affairs to understand that we use this vehicle on Rt. 95 and we could be killed if we cannot get our car to accelerate.I spoke with 2 different reps who were empathetic, then my last encounter was with someone very rude. It was then I asked for a manager to call and she did. She was pleasant and understanding. I outlined my concern and she and I agreed that if there were any symptoms of the issue again, I would call her immediately and we would address it then. I was satisfied at this juncture and felt comfortable with our agreement. I then received a customer satisfaction survey from Nissan about my service experience. While the team at Hawthorne Nissans service department was nice and helpful, I didnt give Nissan a good customer satisfaction survey because I wasnt satisfied with my vehicles issue.The survey prompted a call from the service director who was concerned about his service departments score and wanted to do a deeper dive on my vehicle problem. I told him at the present time there werent any issues. He said he wanted to replicate the drive so they could experience the problem by taking my car for the weekend and giving it to the errand person and then having the service manager drive it home which is about an hour from the service center. I advised that this short driving would NEVER replicate the issue.Nevertheless, I was agreed and dropped my car off with the understanding that I would need a loaner vehicle. They hesitated but agreed. I stopped after work and picked up the loaner which had just over a quarter of a tank of gas and was given strict instructions that I must return it with exactly the same amount of gas. Ok. Then as I sat in the drivers seat they said, oh by the way, the passengers side door doesnt work.I took the loaner and parked it in my driveway. It was of no use to me without an operating passenger door. This is when my husband got involved. First thing Monday I called about my car and was told they couldnt find anything which I knew would be the case. I told them Id be in to get it. This was after my husband called and addressed the broken SERVICE department loaner issue with the director who seemed nonplussed about the entire situation.The story gets better because my car tire light was on when I got into my car. Remember the Service manager drove my car and I was appalled that he couldnt put a tire gauge on it and see if it needed air. What kind of service is that? Oh, and I had to throw away the lunch garbage that someone left in my vehicle too. Last, I learned that my car had been sitting in the service department parking lot the entire weekend.We did call back consumer affairs and reported the incident. My husband did re-engage with the service director who basically blew him off with an Oh well. This was after he told him never again would we service our car with Nissan or buy another Nissan vehicle. I pray that this transmission issue doesnt arise again and we arent killed on the highway. Im hoping to be rid of this car before anything else happens.

Do NOT buy a Nissan. They made good on a car with faulty brakes that almost killed my daughter and gave me a Platinum Service plan. Then after 18 months the plan stopped being honored and when I call Nissan Consumer Affairs to correct the situation, they tell me the plan does not exist. Buy a Toyota or a Honda and hope they are more honest with you.

The 2008 Nissan Rogue is only 2 years old and the battery went bad leaving me stranded. I was told that the battery is only warrantied for 1 year. Really only 1 year? I had to pay $132.00 at a Sears store to have a new battery installed, but this battery is warrantied for 6 years. I bought a brand new car so I wouldnt have these problems. If Nissan is going to use such below average parts, I should have bought a different car brand, especially since the warranty is so limited. I should have stayed with a Chevy!

I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (Riverside, California) allowed me to register it but said I must send a certified letter to Nissan Corporation to obtain the Title. So I sent Nissan a certified letter requesting a title and they sent it back to me without even opening the letter. Then the DMV said that I needed to buy a bond and they (the DMV) would make me a new Title. So I bought a bond and gave it to the DMV. Then I received a letter from the DMV from Sacramento, California stating that I would still need to contact Nissan Motor Acceptance Corporation to obtain a Title. My friend paid this truck off back in 1994. There is no reason that I know of for Nissan to withhold the Title. I cannot get in touch with anyone from the company. My registration expires in October of 2014. Please Nissan call me and lets get this problem solved.

After calling Nissan and having enough with my AC, we decided to Lemon Law my car. Well Nissan (corporate) called me back today and they at this time cant help me. Even though we have been dealing with my AC unit for over a year, dropped over 2500.00+ on my AC, having it several times in the shop for the same problem, had all different pieces changed within the AC and still not fixed!!!! WARNING: Never buy a Nissan as they don’t care about their customers after the vehicle has been purchased!! It’s 105 degrees outside, spent over 2,500+ on my AC…. Still not working properly and Nissan refuses to help!!!! I am so pissed and can’t believe how horrible their customer service is and how they treat their customers!!!! Never ever buy a vehicle from them!!!!

Ive bought Nissan Almera (Nissan Teana, name in Thailand) on Dec. 2013 and feel some vibration during the ride in the third week. Id contacted with the dealer to tell the problem Ive found. I made an appointment to check whats wrong with my car. After checking, they tell me that my car is normal. After that Ive found jerky in the second month. After consulting with the technicians from Jatco, they indicated theres a problem from the gear and propose to change the gear for me.I hardly accept this. I bought a new car; like any customers, I hopefully find the normal car, at least; no problem, anxiety-free, safety indeed, no need to fix or change the primary compartment of the car (in my opinion, gear is the significant compartment of the car) in a short time. During the arguments, Ive found some ignorance and worst of all, the representative gave a lie to me!! I wrote the letter to Nissan Japan and Nissan Motor Thailand but it didnt help. Nissan Japan said that Nissan Motor (Thailand) Co., Ltd. has complete authority over Nissans product and service in Thailand. Now that the lemon law in Thailand is not strong enough, all I can do is to tell anyone in Thailand, and also in another country about the problem. By now there are customers in Thailand facing the same problem. Finally, I will not recommend NISSAN to anyone in Thailand or anywhere.

I gave my car for the service which supposed to be under warranty. Initial phone from customer service asking for $300 and later on final bill more than $500!!! For flushing the fuel path!!! The labor rate was $135.0 per hour and calculated for 3 hours. Most of the service person I encounter as novice apprentice!!! And the topping was the annoying service manager (Mike) seems that he was hand picked from. I believe the Nissan business in North Vancouver is very dull and slow and the service manager wants to make money but its a rip off.

Bought car brand new. Nissan knew these transmissions were bad and never notified customers. I am now 128,000 miles (8,000 over warranty) and they will not help me pay for a $3,000 transmission. They sold a bad product and will not make it good. Will never darken the door of another Nissan Dealership.

My problem with NMAC began in December of 2011. I was behind two payments and I was making agreements with NMAC to satisfy those payments. In the past, I have tried to obtain a copy of my title so that I could register the vehicle where I am currently living. Mrs. ** of collections lied to me and told me that the document was requested and it is on its way but it never arrived. I have called NMAC several times to address this matter and they never assist me. They have threatened me about repossessing the vehicle although I have been making payments and keeping the agreements that I have with them. Currently, my vehicle has been sent out for repossession and an account representative by the name of Mrs. ** has been calling my job although she has been speaking with me daily regarding my car loan as the result of a complaint that I have filed against her. Today, she called and threatened the office manager at my job. She has asked personal information about the office manager and I. Mrs. ** has a personal vendetta against me and she is using her position at Nissan to harass me. My job does not want any more calls from NMAC because of this incident and has advised to me to seek legal action against NMAC and Mrs. ** personally. She has informed my employer that her calls are regarding an unpaid bill which is against the law. Mrs. ** is harassing me and I want it to stop immediately. I would like for my account to be assigned to a different department due to the fact that her and John ** and a few other individuals badger me on the phone and treat me as if I am not a person. I would like to file a complaint against Mrs. ** and her supervisors for allowing this to occur.

Its been almost a month since paying my car off. Im still waiting to receive my title. Customer service is no help and gives little to no information. I will probably never buy another Nissan after this because their finance company is a 3 ring circus.

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, its on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. Im a 67-year old woman who lives off SSI in Vegas. I dont live in Illinois.

This is a reliable vehicle. It is small and has a sporty feel but still feels safe. It handles well & acceleration. The trunk area is quite small but I can fit a surprising amount of stuff in the car with the seats down. One of the most important features I was looking for this time around was a vehicle with AWD. I found my previous car slip-sliding around in the big rainstorms we had over the last few years and I wanted to solve that problem for a safer, less-stressful commute. The Nissan Juke has good gas mileage, comfortable seats and good power uphill (my commute home includes a long trek into the foothills). My major complaint is the small gas tank! I have to refuel multiple times a week for commute. Stil, I would recommend this car.

I love how my Nissan drives and handles on the road. It has great mileage. This is the third Nissan that I have owned. I have had no issues with it and have 35000 miles on it. Bargain for money. I love the color, interior, leather and heated seats and all the safety features like air bags and warning lights and symbols. I also like the moon roof and navigation system and love the fact that it shows the air in my tires. However, I wish my car has a bigger screen for navigation and a better camera. I would also like better instructions on how to use the electronics. I also resent that I have to pay to update my navigation system. This should be included. I dont like the fact that Nissan is monitoring my car as well. But still, I have had great service from Nissan.

I bought a new 2018 Versa S plus in July. It gets good gas mileage and looks good. That’s where the good ends... The bad, The CVT transmission has an intermittent issue where it vibrates or shudders when coming to a stop. Dealer cannot find an issue. The main seal where engine meets transmission is seeping oil. The dealer refused to acknowledge it was oil (called it a liquid) and said Nissan will not cover repair unless it is dripping on the ground! Really???I’ve had my oil changed twice, both times at two different Nissan dealerships. Both times they overfilled oil. First time they pumped 5 qts into a car in which the owners manual states 3.75 qts and had to drain some out. The 2nd time they put in 4 qts and had to drain some out. The incompetence in these authorized Nissan dealerships is bewildering!I’ve had three 27 point inspection and not one mention of the oil that is leaking from main seal. The green box is checked for leaks underneath car! I will be changing my own oil going forward and saving receipts. At least I know it will be done right... I will not purchase another Nissan product based off of my experience with the brand and incompetent service centers. I will definitely be selling this car before warranty is expired.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

A brand new Nissan Rogue 2015, purchased two months ago, only being driven 1200 miles, suddenly broke down on the road. The power got shut down and unable to restart the car. My husband waited outside hoping someone would stop and help us jump start our car. Waited long time. Finally got help and successful recharge the car. After we drove 10 mins it broke down again. We had to ask someone to jump start our car again and pulled it off the street. The car shutdown itself after 5 mins.We called Nissan road service and they said they will come within a hour but we waited 5 hours for them. We were so anger because we cant leave the car there, its blocking someone elses car. 5 hours we waited, whole day was ruined. They kept lying to us saying they would come soon. We paid $1600 more on Nissan car dealership for the additional car service. I am still so angry. We couldnt go to work. So regret that we chose Nissan. The car is bad quality and the service is terrible.

I recently purchased a used 2013 Nissan Altima a year ago. The transmission just went out. I WILL NEVER RECOMMEND THAT ANY BUY A NISSAN. EVER!!!

I have complained to Nissan numerous times about back up camera malfunction. I have even recorded videos and let them see me driving and that the camera shows what’s behind me. My radio shuts down for no apparent reason. This is a 2018 Pathfinder. I hate Nissan and everything they stand for. Theyre a bunch of liars and don’t keep their word.

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out. I came upon an exit and got off. It was an overpass with a steep hill, that stopped it. Then at that time I was able to pull up the emergency brake. I was stopped in the middle of two lane traffic; one lane coming and one going. I was still in danger of being hit by another vehicle. I was terrified as well as my family. Stuck in the desert in an unsafe spot. Others stopped after an hour and moved the car to a safer spot. I called the tow truck, to be towed 194 miles home. It took the tow truck over two and a half hours. I was afraid it was getting dark. We had no water. My mother is 81 years old. I saw three other Nissan Versas stranded besides my. Once the tow truck got there and hooked my car up, got in, and had a conversation with him. He said last week he picked up three Versas. They said the same thing I said. Their car just shut off. Took my car to Nissan car dealer in Alhambra, California on Main St. to find out it shut down because of the CVT. There was a recall on August 2015. On 2013 thru 2015 Versas, I also had another recall on some part that went under the brake. I didnt get a letter informing me of the recall. When asked why not, they told me I was not in their system as owning a Nissan. I said I am a registered owner with the DMV. Dont the two share database? I dont believe it. There has to be a law. So just wait until I have a close encounter or die to find out about the recall. Nissan has no remorse. They told me my transmission need service. After all that Ive been through, you would think they would take care of that? Nissan has this slogan, Ride in a Nissan with confidence. My first car at seventeen was a Datsun 510 brand new off the lot. Come to think of it, I had it long enough to just pay for it. No wonder they dont make them anymore. Nissan need to be put out of business. They are putting out bad cars that are going to cost many people their lives. They have poor customer service. After all that Nissan called me to upgrade a purchase on a new car, I said, Are you serious? I dont even like Nissan anymore. I will accelerate this complaint to social media. Im going to sue. I will try everything. Even a class action, because I know this is happening to thousands. We cant just sit still and allow any and everything to happen to us. If we dont stand for something, we will fall for anything. I will never buy another Nissan.

We purchased a new 2015 Nissan Rogue with a CVT transmission, we also paid for an extended warranty. We have since put 91,000 highway miles on the vehicle. The transmission began to stutter and lightly slip at random intervals. I DROVE it to an authorized dealer (Antwerpen Nissan here in Owings Mills, MD). They told us that after ($149) diagnosis, it needed a valve body and cooling assembly. We were then informed that it needed a new Catalytic converter as well. They stated that our extended warranty expired at 60,000 miles, but Nissan would cover 60% of the transmission work.After replacing the parts, the vehicle was still doing the same thing and now would not shift out of 1st gear. We were informed that we were now responsible for an additional $1377.00 for another transmission part. Remember that I drove the vehicle there, with NO issues of shifting our of 1st gear. Bill at this point would now be around $3700.00. They have now replaced the additional part (I was not told what the mysterious part is) and again the vehicle will still not shift out of 1st gear and still slips. I have now been told that they will have to try and figure out what to do next, however it will of course be an additional charge.They have had the Rogue for 2 weeks now, they DID provide a courtesy car after 4 days. I have cited multiple online recalls for 2012 to 2018 Nissan Rogue with the CVT transmission, as well as lawsuits I have found about them. I was told that my vehicle is not listed by the Highway administration as being part of any recall or bulletin. BEWARE. We are adult drivers who are not rough on our vehicles. We are without our vehicle, currently sitting at a huge bill, a broken vehicle that has only gotten worse from the work that was done, and still waiting to hear how much MORE we will have to pay to get our Rogue back.

So, I just came back from the military and I wanted to buy a brand new car from Nissan of Queens. I went to the dealer and inquire about buying the selected car that I wanted to purchase for cheap. I was disappointed with the customer service because I didnt get to get my military discount that should have been applied at the time of my purchase. I feel that if someone is in the military and being a woman, we shouldnt be taken for advantage due to the lack of experience or knowledge that entails in purchasing the vehicle. I am still continuing to fight this issue because it is ridiculous that I have to still pay off my car which the total I had to pay for my vehicle was almost 26,500. I still have to pay off my car and I do not think it is fair. The car dealer that sold me the car was only concerned about the commission that he is putting inside his pockets. I wish that I have never purchase my car from him, because he ripped me off. All I wanted to do was purchase my car and serve my country to help others and in return I was never helped. It is very sad to see that younger folks in the retail industry never discuss things of importance to someone like myself that went into the dealership to purchase a vehicle by myself.

I never thought I would dislike Nissan, after having purchase two cars from them in the past. But the preown side have a car salesman (Jose **) that is very unprofessional, and arrogant. The issue did not just end with me buying a car and in less than a month had to bring it back two times but the service I receive from Jose have ruined my chances of giving them another try. And when asked his manager to call he never did. Humberto **. Be careful buying from there. The cars have issue, they charge. They may want to charge you for their inspection they did before selling car, ask for that money back because the cars are taken not to Nissan if it is not a Nissan car, some to Jiffy Lube for oil change etc. The cars are not checked out properly and the only good person that helped was ERiC, the sales manager Humberto ** will not follow through. Be very careful. Buy at your own risk and ask questions on the wear and tear, get the car facts beforehand. It is not always driven by one driver. They use cars on lot as loaner cars.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

I own a 2007 Xterra 4X4. I had to replace the rear wheel axle twice! The first time at around 34000 miles and Nissan replaced it under warranty. The 2nd time it happened at around 60,000. Nissan was of no help and it cost me almost $3,000. The vehicle was in the shop for 6 weeks, while I was waiting on Nissan to respond to my complain. To top it off, when I picked up my Xterra after Kraft Nissan installed the new axle, the mechanic forgot to release the brakes (axle comes complete with new brakes) and they started smoking and I had to return to the shop!!! Nissan will not stand behind their product. My husband drives a Nissan Frontier and his transmission had to be replaced twice. I will never again purchase a Nissan Product.

We had bought two Muranos from the same Nissan dealership without any problem. In 2010, I needed a smaller vehicle for my increased commute so we bought a Rogue. Transmission failed at 78K; replacement failed after another 46K miles. They will not cover this 2nd failed transmission. Their office of consumer affairs was unprofessional and dismissive. And we HAD been in the Nissan family for over 10+ years! Completely unprepared for this experience, as we thought Nissan would most definitely care and would most definitely replace this clearly defective AND DANGEROUS faulty transmission. How wrong we were! We no longer have any accolades to give this company, and will deter family and friends from buying from this dishonest company. The transmission is dangerous as gears would slip on the highway, stall at intersections, and decelerate when trying to merge into traffic. And they KNOW this transmission is defective. Weve never had such a scary driving experience on the road as well as such an outrageous experience with a customer service HA! department anywhere else. We are done with them unless they replace this transmission with no cost to us!

We WERE a Nissan family. 2012 Rouge on second transmission. First faulty transmission caught fire after Service Manager assured us the car was fine to drive. This left my 18 year old daughter on the side of a highway with a flaming car. 2015 Rouge CVT needed to be replaced. Sounded like the wheels were going to fall off. 2012 Versa transmission replaced the same week as the 2012 Rouge. Researched the Versa and it had air bags that were recalled and I was never notified. Called Corporate Nissan and spoke with two separate representatives that could have cared less that for safety or reliability. My daughters were both dismissed by service managers that told them their cars were fine. I am a single mom who has purchased 8 Nissans over the past 25 years. After speaking with Corporate Nissan three cars are going to be traded very quickly!!! BUY ELSEWHERE.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.

I am a very unhappy customer after purchasing a New 2016 Nissan Rogue. I have a claim into Nissan Consumer Affair. My brand new vehicle is sitting at the car dealer where I purchased my car, with a loud front end knocking noise. After being a Nissan consumer with a Nissan Altima never had a problem, always paid my car payment on time, and this is how I get treated as a customer. VERY HAPPY CUSTOMER.

I faxed a problem that had occurred in July 2011, and till this day, I have not heard back.

Sucks and will never buy another Nissan for the rest of my living life. Bad experience from customer service to corporate office. This all started when I took my Nissan to my local Nissan dealer and nothing is ever cover under warranty meanwhile I have warranty for the next 10 years or 100 mile bumper to bumper that I bought through Nissan themselves. My car is 2 years old with 25,000 miles and my headlights are starting to peel which means The car is very hard to drive at night time. Sometimes I feel that I might get into a car accident and Nissan did nothing for me. They just say, “Sorry you’re screwed. If you want new headlights you have to pay out-of-pocket.” Always trying to make the customer pay. My question is what kind of products are theyre making that does not even last two years? That’s the problem. My case number is **. P.S. Denis Le Vot sir with all respect your company needs to make better products and treat better the customers because you just lost one of them. Maybe it’s not gonna hurt anything but is not going to hurt me anymore. Thanks.

It hit 75 degrees today in California and I’m again reminded why I will never buy another Nissan. My AC doesn’t work in my 2014 Nissan Rogue bought new in March 2014 at Dublin Nissan. It hasn’t fully worked since July 2015 when it inexplicably went out in the middle of a road trip in 101 degree weather. My two passengers and I tried to bear it for an hour, but ended up having to pull over for 3 hours to wait til dark to drive home the remaining 2.5 hours. I took the car to Nissan Capitol Expressway two days later where they spent an entire day (and tank of gas) trying to figure out the issue only to come away with no solution. It only seemed to be replicable in 80 degree or above weather and after driving for more than 30 minutes on highways.I knuckled down and made it through the summer, the car had about 18,000 miles at that point and was still in warranty. December 2015 I took the car back to Capitol Nissan for 25k maintenance and had them examine the AC unit again. Another full day of “work” and no solution. The AC continued to work intermittently, I kept up with routine maintenance and always mentioned the AC issues when I was in for service and still under warranty, always at Capitol Nissan. By late spring 2017 the AC had stopped working altogether, no cool air came out at all and the weather was only heating up. In June 2017 I took it to Nissan with 37k miles on it (Nissan warranty stops at 36,000 miles) and had Capitol Nissan spend another whole day working on it.They immediately agreed it wasn’t a functioning unit and spent the whole day with it, by end of day finding a “solution.” This solution was to drain the freon from the system and re-fill, this seemed to solve the problem. I asked the associate why that hadn’t been done before to solve the issue and he said he didn’t know. I then asked how he knew it was fixed and he said he couldn’t guarantee it and re-read me the description of work done like I was a kindergartener who just didn’t understand. He then only charged me for the new AC fluids and “helped” me with the labor cost by charging me $200. I drove away angry and rightfully so as the AC unit stopped working two days later. I called the associate at Capitol Nissan to let them know and never heard back.I then opened a case with Nissan Corporate to have the car declared a lemon as the AC unit will clearly never work. In that call I told them I truly thought this was a one-off case and that until then I had actually liked everything else about my Rogue. I told the representative that if Nissan awarded me the new car I was actually planning on upgrading to the Nissan Murano and would finance that upgrade through them.Nissan Corporate kept my case open for approximately 18 hours only to dismiss it because the car was out of warranty, they offered me one monthly payment ($350) for my troubles. I did not accept this money as it didn’t even begin to cover the amount of time I had spent away from work and the money I had spent fixing this issue. The way Nissan has treated me has made it abundantly clear I will never buy another Nissan and as soon as I am financially able I will be getting rid of this junk Rogue and buying a Toyota.

I have been trying to make payments for my son on his car. He has had issues keeping up with his payments, and I have offered to help out. I called NMAC to make a payment, and because I do not have a debit card that does not require a PIN, they will not accept the payment. Its unbelievable! I checked with my financial institution, and they never heard of this debit card without a PIN. They will not accept any other payment method over the phone. I have offered to give them my routing/account information to pay that way, but they said that he sent in a check that bounced, and they will not accept my check information for up to 13 months? They want me to Western Union every payment to them, for an additional $15 each month. All I want to do is help him get things straightened out with his car payments, and NMAC is not willing to help at all, as they told me dont bother sending us check (Greg-NMAC) either. This is very poor customer service! We will never ever deal with Nissan again!

I have a Quest with 70,000 miles and a bad AC compressor. This is a $1000 repair through Nissan, and far too soon in the life of this vehicle. I contacted the Nissans customer support line. After holding for about an hour and a half, I did finally get a chance to talk to someone. He couldnt commit to any financial assistance Nissan doing anything until I had Nissan look at it, even though the local garage had already assessed it for free. I understand why that is necessary. You cant just start throwing money at a problem, and not all garages are well qualified to work on modern vehicles. I said that was fine, but wanted to make sure that Nissan might be able to help me out before I went to the trouble. He said that IS something that Nissan does, but couldnt make any guarantees because they look at each case individually. He also said that they do good will warranties all the time past the standard warranty of the vehicle.I begged for some sort of criteria they looked for because in order for Nissan to look at my Quest, it was going to cost me $120 and half a day to diagnose the problem by the time I drove for an hour and a half to the nearest Nissan dealership. I wasnt keen on the idea of wasting my time and money if there was no chance of getting financial assistance. With no criteria to offer me, I took the risk, because I felt surely a reputable auto manufacturer would acknowledge that spending $1000 for repair parts on a non-wear item at 70,000 miles is a bit outrageous. It took Nissan a few days to look at my circumstance. I was sorely disappointed. Not only did they decline to help me out, the explanation they gave me was that it was out of warranty. NO WAAAYYY! Since that time I requested the case be escalated, however Nissan wont return my calls.Ill be honest. Im not fun to talk to about this. I dont curse at those poor people on the phone, but I feel strongly that a brand new car taken good care of should make to at least 100,000 miles with no concerns. Im sorely disappointed with the ability to work with customers, and of course even more disappointed in my van, which I used to like. Now I have reservations that the vehicle I purchased new to depend on to transport my family safely, is not as reliable as I had previously believed. Nor is the company that built it have any concerns about instilling confidence in its customers after their Nissans fail them.I will not be buying another Nissan, nor would I recommend one to anyone else. Im not certain that another manufacturer would have handled the circumstance any differently, but I know how Nissan handled it. Fool me once... Take my advice. Take a warranty seriously. 36,000 miles isnt much, and take tracked reliability ratings seriously. I wish I had. Oh, and dont buy a Nissan.

Highly recommend you reconsider ever doing business with this company because they 100% do not care about customer satisfaction, customer loyalty, customer problems with their vehicles... Wont work with you to find a solution when they sell you a faulty product. Do NOT abide by their customer warranties. Its been 9 months of absolute hell with a brand new 2020 Altima. Completely appalled at the atrocities this company allows. Had so many repetitive issues they failed to fix and their only solution was that I trade it in so they could get MORE money from me! Completely disgusted with the dealership, consumer affairs and arbitrations.

I like it. Very roomy, large trunk area, sits high up off the road, good gas mileage, fashionable interior, lots of leg room, lots of cup holders and places to charge cell phones. I also like the in-car garage opener, Bluetooth, hands-free phone, back up camera, navigation, keyless start, heated seats, front camera, and air in the back seat. However, I would change the rear door feature to include a foot response, alarm when seatbelt is not fastened, wide area for camera to cover, and a smaller window visor for my Hum to be attached to.

Nissan Sentra 2014! I had this car for 2 months now and I was driving to the pharmacy when my sunroof explodes out of nowhere. I went to Nissan and they told me this was not under the warranty, that it is impossible for it just to explode so they told me to repair this. It would be $720 dollars. This is very upsetting. Nothing hit my glass and no one has even touched it. I looked this problem up and many other have the same issue. Please save yourself the problem. Do not buy Nissan or Infinity. Worst customer service!!!!!

The rudest people. Don’t get even a little behind. They hound you daily starting at 8 am, and continue several times a day. I literally just made a payment to get caught up, but because it didn’t cover 100% (not even 30 days past yet), I get an ignorant, barely understandable rep berating me at 8 in the morning. A daily occurrence. Greedy, condescending and arrogant people.

I needed a part for my Nissan Versa that was on national back order. For almost 3 weeks West Hills Nissan in Moon Township, PA and Nissan North America treated my problem with no care and refused to give me a used car or a rental car. After talking to about a half dozen people and complaining they got some guy named Angelo from Nissan Corporate to help me. He told me Nissan parts often go on national back order and this was a common thing. He said it was too bad I didnt rent a car because he would have reimbursed me - although I was told they wouldnt when this nightmare started. Emails sent to the president of customer quality - Brad Thacker went unanswered. Ill never walk into another Nissan dealership again.

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

Paid my Nissan on July 23 2020, the check cleared July 24, 2020. I was told it would take 15 days, it is now Aug 15th and no title. Called on Aug 7 and told them its been 15 days where is my title. She said that its going out today, I asked for it to be overnighted and she refused. Called on Aug 15 was told it was mailed Aug 10 not Friday Aug 7 that was previously told to me. I am selling this vehicle and need the title so my buyer can register it. Terrible service, I have paid my bill on time and I need my title now.

We bought the Nissan Micra in April 2013, in Oct it met with an accident wherein the front was completely damaged and pressure was high. When it banged the other vehicle however AIRBAGS for the driver seat did not open. It should have opened that is the reason we bought this airbag feature to save the life for thatperson whose driving however it did not met with the expectation and it could have been caused a LIFE. Therefore I want this incident to bring to your notice so that it can be resolved with the compensation. Also on 3rd of Oct 2013 we have given the car to fix at HIND NISSAN at Chandighar and till date it is standing in the same condition without even start repairing of it and the excuses they are giving that brand like NISSAN does not have needful parts available at the showroom. After more than 60 days got to know the exciting news that repair will start on 1st week of December not before and that too if the parts will be available. This is really annoying so please look into the matter and do the needful as your assistance will be appreciated.

I am writing to voice my complaint about my current Nissan experience with my 2011 Nissan Altima that was purchased in December of 2016. The car is currently only 6 years old and I have experienced a total loss to the value of the car. I have recently had all the locks in my car go out... ALL AT ONCE. When contacting Nissan about my options of what to do; I was recommend to replace my key fob battery and if not that do a test to see what the problem is. After having the test done Friday, August 18th, I was told that I needed to replace all four actuators on my Altima. The price range for this is estimated to be around $1350. After talking to family members and family members employed with Nissan we feel that the information given to me is accurate and that there is a bigger issue with the car other than this. We believe replacing these the problem will continue to be there due to there being a wiring or system malfunction with my Altima. I am just really upset and not understanding how a car that is 6 years old already have every actuator go out and all at once. This is a total inconvenience and just see so much to spend on a car that I dont even have paid off yet. This experience has honestly made me not want to buy another Nissan in the future. I never expected to have this happen but I have to say it is a huge disappoint and not convenient when you have a push start car.

The Rogue although slightly underpowered is a delight to drive. It feels so much larger than its compact size. AWD helps in winter driving plus a vast array of safety features add to driver safety. The best recommendation, its comfortable to drive. So much that I prefer it to our second vehicle a sport sedan costing considerably more.

Nissan quietly extended the warranty for the CVT (transmission) from 5 years/60,000 miles to 10 years/120,000 because of all the problems people are having, everything from shaking to accelerating at stop signs. Its a genuine safety concern. My wifes 2008 Nissan Rogue has the same problem. We took it in for service and they replaced the transmission. However, theyre charging us $2,700 for a new transfer case, a transfer case thats included in the original powertrain warranty that connects to the transmission. The mechanic at Nissan of Bourne in Massachusetts tried to tell me the problem started with the transfer case and not the transmission. I find this hard to believe since Nissan is obviously having issues with the transmission, or else they wouldnt have had to extend the original warranty.There is no reason why Nissan should be charging customers for their own substandard parts. To replace the transmission but not the transfer case which is part of the transmission, is flat-out dishonest. Now well have to spend money we dont have because Nissan wont live up to its own warranty on parts they know are bad. There shouldve been a recall in the first place for safety reasons, but Nissan is trying to mitigate their losses at the expense of their customers. This is not right and it should be addressed.

Not only my is only 3 years old, now I have to buy a new engine??? Its only 3 years old. How come, I pay for this car in full now I have to $4,000 more on it. This is the thing, I move from ont to n/s and it put me over the 1,000 km. I am at 1,110kms and the rallye motors in Moncton n/b 1800-551-9595 will not let have a better way, of fixing it. I am not happy, I got spam. I be better off buying a ford.

About a month ago I noticed the A/C on my Nissan Livina was having issues cooling the cabin and that the temp was not as cold as it used to. I know this because I rarely use the number 3 setting and never use the number 4 fan level of the blower. I had to Despite how high the setting was the air was not as cold as its supposed to be. My wife even noticed that the air was somewhat humid instead of crisp and cool. I figured it just needed cleaning. I was planning to have that done on its next scheduled check up which was only a couple of more weeks.About a week later, I noticed a dark stain on the front passenger carpet. I thought someone must have stepped on an oil stain and accidentally smeared it on the carpet. When I tried to check and see what it was, it was cold to the touch. I immediately removed the carpeting and noticed there was a small pool of water collecting on the floor. I tried to crank up the air conditioner and noticed that water was dripping from under the passenger side dashboard. I tried to look for the leak and had difficulty finding it. Thats when I decided to bring my car to a local A/C shop to have it checked.When I got to shop, I explained what was going on and the repairman assured me that the drainage just needed some cleaning. He said that the procedure was required pumping compressed air through the drainage to clear the blockage. As the repairman was going about the process, he had a difficult time locating the drainage as he was not really familiar with the make of my car. When he finally found where it was, he said that he cant clean it without taking the dash apart. At that point, I became iffy and decided not to push through with the repair, instead, take it to the dealership to get a better assessment of the problem.The following day, I went to Nissan to have it checked. By noon time, I realized my worst fear and they said that the evaporator is leaking and needed to be replaced. They estimated that the repair would entail replacing the evaporator and some other valves. The total damage was about $1,000. The service attendant was kind enough to get me a discount for the parts and labor and got about $100 off. I got my car back the following day and the air conditioner was good as new - it even had a new car smell to it. I love Nissans service and I will not consider looking at any third party repair outfit again. Im going with the professionals, even if the price point is a little bit higher than the rest. Thanks Nissan.

I bought a new 2017 Nissan Rogue. The next day from purchase I when slowing down I felt a jerky lunge as if the break locked up and something is getting stuck or going to break, others have stated sounds like transmission issues I contacted the salesman the next day about returning the car and she said dont worry you have good warranty just bring it in we will fix it! So, I made the appointment and service said, We dont find anything wrong. A few weeks later there was a metal rattle noise low idle.Again, we dont find anything wrong with rattle. We will bend this plate, it still made noise. Service said, We drove your car 15 time. We dont feels issues. (lies!). Its been 1 year and the break, lunge pop issues has never been fixed, the sunroof rattles and squeaks, steering wheel squeaks when turning, radio sounds like static, vibrating in dashboard when accelerating are intake button for a/c gets stuck, air conditioning makes a water noise.during service wrong oil was added to my car, antifreeze was below the low line.Been there 5 times for repairs with waiting around 4 hours each visit with no repairs except for the idle. The new car warranty is basically a scam if Nissan doesnt use it. Service advisors all say, we have no problem using the warranty, but then refuse to use warranty to fix repairs. I have never had a car with this many problems in used or new cars. Service states this is Nissan not other cars you cannot compare, obviously because Nissan showed they are bad quality, customer and lower than other car with this many problems! On top of that Nissan has bad resale value only one year and lost more than 1/2 its value, basically buy 2 cars only get 1 - not complete, bad quality, junk car.

I had bought in May 2014, a brand new 2014 Nissan Sentra and it went bad. It had a major computer problem, factory glue leaking through the headliner, stitching unraveling from the fabric, and black paint coming off the radio console and Nissan bought it back with an intention for me to buy another, called a buy back. And then I bought a brand new 2015 Nissan Altima in Sept 2014 and the transmission went bad at only 5,000 miles, the cotter pin in the axle had to be re-tightened, the radio has static, there is a popping in the Bluetooth, and the speaker lid popped up. There is still static in the radio and there is still popping in the Bluetooth in the Nissan!!!! And Nissan says thats a normal operation. You have to be kidding me!!!I will never buy another Nissan. I dont recommend a Nissan to anyone. It was and is an awful experience. Nissan has stressed me out beyond belief. I had to go back and forth to the Nissan dealerships at least 20 times. Can you imagine two BRAND NEW Nissans going bad within six months? Nissan is not the same brand that it used to be.

Evolving Technology Poor Quality Systems - Purchased a 2017 Nissan Rogue S, the 5th Nissan in our family in the past decade. While Nissan has stepped up their game in designing overall more luxurious interiors, they are now using lackluster and lower end equipment for some important features. The 2017 Rogue S back up camera lacks clarity, is murky and grainy in even moderate light settings. And in some parking lot situations, all you get is a large ball of light reflection. Nissan sent a technician out from their Plant in TN, but to our avail, all the 2017 models not use the same poor quality cameras. As the owner of model years 2011 to current I have to say this my first negative review of Nissan. I have 4 other Nissans with beautiful backup cameras in any lighting condition.If Nissan is happy with this quality reduction, we will no longer support Nissan. Time to change . While no one should rely on a backup camera, it should be as functional as one found on a 2011 or older. Technology should improve not decline with age. If they do not care about this one feature, what else might be lacking on these cars. I dont think this is a company that deserves consideration, lackluster response, and lackluster technology.

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now its 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didnt have my account registered! I didnt exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!Finally, after the Repo, the repo company was obligated by law to give me the phone number to contact. I had a 3-way phone call with Nissan and my lawyer on the line. I explained everything and said I would be willing to pay the entire amount, even plus 1 month in exchange for them faxing my attorney, admitting that NMAC made an error and I was never late on my payments. Thats all I asked for! I was willing to let them get away with doing this to me, but they refused to admit fault. I told them Id see them in court then. My atty was even surprised at how they treated me and said she never had a company REFUSE $$$.

After taking very good care of my 2008 Nissan Altima, I reached the end date of my lease and returned the car to the dealership from whom I took out the original lease agreement, Bridgewater Nissan in Bridgewater New Jersey. The dealer accepted my car and I moved on. Then, I received a letter from NMAC telling me that I owed Nissan $2,167.61! The letter stated that due to Excess Wear And Use, they were assessing me this fee. Now, so as to avoid the appearance of editorializing, heres a few facts on what really happened: 1) I was not present when the actual inspection was done; 2) I took great care of the car during the time I leased (e.g. always garaged) and I put 4 brand new tires on before I turned it in and 3) there is no way of knowing how NMAC arrived at the charges listed on the letter. The only conclusion one can draw is that (as others on this site have asserted), this is simply a way for Nissan to create new revenue streams during a time when American cars are in the ascendancy. So, lesson learned - from now on, I will only be buying/leasing vehicles from reputable sources such as Ford and GM and not from duplistic makers such as Nissan!

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, Im still paying over $300 a month on a truck that I cant drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I dont know where to turn to now!

The car in my possession was sold to me by Anna ** with account number ** and contract date of 3/6/2010. The vehicle is a 2010 Nissan Titan VIN number **, which legally she cannot sell because Nissan Motor Acceptance Corporation have not authorized her. As I tried to explain, they refused because we are not on contract and they refused to talk to me.My civil rights were violated. Nissan Acceptance Corp improperly repossessed my vehicle. It is a fraudulent charge for Nissan Motor Company along with Ana **. I have all statements and paper work showing payments and checked statements. They are showing no payment history today. Me, my wife and children are without transportation and also money that I have receipts for.

First my brake module failed which by the way is an $1100. Part only covered under extended warranty... After leaving from this repair the same day I went to get gas and the gas pump valve at the gas station kept clicking closed like the tank was full when it was not. I thought it was the gas pump at the station. Went to another one and figured out that it was the truck. Took it back immediately and it was not covered... In a miraculous coincidence if you believe in those I received an notice from Nissan two days after the repair that there was an issue now covered under extended warranty for a gas vent tube... In the letter they described the exact symptoms I was having but when I inquired they would not cover the problem because it was the valve and not the tube. Sorry Nissan but you dont get a pass on this one. When you purchase a vehicle you should be able to put gas in it no matter how old it is... Ridiculous.

I took my 2013 rogue for brake shoes, check and told the service advisor that when the car is stopped at a stop sign or signal lights, the car makes a noise like the motor is falling apart. He stated he would check it. Next day he told me brake shoes are OK and that noise is normal. He said the brake shoes needed cleaning but would continue to make that noise. The strange noise that I also was concerned about, he stated it was from having the air on and the gas needs to idle more to keep it running. He said both noises are normal and it will always do that. I am disgusted and so I am trying to trade the car in. First Nissan car that I am not happy with!

I have an 11 month old daughter, who rides in a car seat. I rented the Altima. So, I placed the base of her car seat in the rear seat of the car. Put her in her car seat and locked her in as always. By the time we went 30 miles, her car seat was almost on its side. The belts do not lock the base in place. My concern is for any parent with small kids in car seats. Please look into this problem. I am taking the Altima back today.

I bought a 2008 Nissan Rogue brand new on Christmas Eve of 2007. The transmission went out on the car in July of 2010, at 100,000. I was almost hit and killed by an 18-wheeler. Nissan claims the transmission fell apart and after several months, said they would replace it at no cost. In February of 2012, my Rogue began to show the same signs of failure that the first one did and I took it to the dealership once again to have it inspected. Approximately 8 days later, the service department informed me that the transmission would in fact need to be replaced again with only 66,000 miles on it. I phoned Consumer Affairs and they have been no help! I have written Mr. Carlos Ghosn a certified letter and he has been no help! Why won’t Nissan just admit my car is defective and make an attempt to remedy the situation?

I purchase a 2015 last yr 2014. March of 2015 I was driving on the highway going about 60/70 when my car dropped on its own all the way down to 10/15. Me and my kids were in the car. Took it to Sheridan Nissan where I bought the car from, they couldnt find anything. Well it happen again, this time my husband recorded on his phone showed the service department. They replace the transmission. Now 10/2015 the transmission seal broke.

I traded in a Nissan Rogue and purchased a 2013 Nissan Sentra on February 15, 2013. Since a week after I purchased the car, the brakes have been making an unpleasant sound as soon as you push the brakes. It feels like air in the brakes. I have been at the Nissan dealership 3 times already, contacted Nissan Consumer Affairs, opened a claim, and an engineer finally went to the dealership to test the car. Final response, it is a characteristic of the car and it’s normal. It is not normal that the brakes are making a strange sound that to me is a great safety issue as I drive a lot and I also have a baby. It is unbelievable the service I have received from Nissan and even worse that they just clean their hands after selling you a car. They dont know how to fix the car and they wont take my car in because to them it is a normal issue. I have not had a response from Consumer Affairs and I cannot believe that a 2-month-old car is giving me so many problems. I need help in regards to this situation. As a customer and user, I should not be forced to retain a car that is not functioning properly, and it has safety concerns for me and my family. The dealership has been unresponsive and they even said that because it was a characteristic of the car, the lemon law does not apply. The law should not allow dealerships just to sell cars and then dont take care of their customers. It is not normal for a two-month-old car to be having issues with brakes and a person does not buy new car to be having issues with brakes just two months after and the dealership, just because they dont know what it is, cleans their hands.

I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.

2015 Nissan Murano Warranty Repair. Nissan USA will not return your calls. They will lie and say they will call you back but they will not return your calls if they dont want to. They have been promising to call me back for weeks. They do not. They are unprofessional and unaccountable to anyone. They do not care about their customers. Once you buy the car they are DONE with you. Buyer Beware!!!

Please don’t do business with Town Center Nissan. I have been a buyer twice and was told each time that if I referred someone I would receive a referral fee. I have referred 7 buyers in the last year and a half to the same salesman his name is Aziz. I have spoken to him many times and each time I am told the checks will be coming. They have not, not one. I can’t speak for other Town Center Nissan business practices but if they fail in this area so terribly I would suspect other poor business practices.

Ive had 5 Nissans before. This is my LAST one. It is a piece of crap. The clutch failed at 27K miles and Nissan refused to fix it - wear and tear item. Radio, fan, A/C, etc etc. Will never buy another one!

I purchased a new Nissan pathfinder in 2005 and I did just had issues with it at 87k miles transmission broke and Nissan didnt want to take responsibilities for the repairs so I had to fix it myself. Exactly one year later the radiator broke and leaked coolant to the transmission and transmission broke again. This time Nissan said OK we are going to give you a free transmission, but we have to install it. I paid Nissan 4k dollars to install the transmission and 6 months later I had problems with the thermostat and I decide to exchange it and I promise to myself that I will never buy a Nissan vehicle in my life again. In the past I had purchased Nissan Sentra, Pathfinder 97, Armada, Nissan pickup hard-body and I just have Toyota and Chevrolet, and I am very happy with my vehicles.

I had horrible experience with Nissan Dealers in Atlanta, First of all, Their treatment is Lowest & never bothered about customer views. Sat down for 3/4 Hours & they even did not offer water. At least they asked us to sit. The second thing is about pricing. Over the phone, they told us that price for leasing the Nissan Leaf S model with Quick charge about $260 per month without VPP. After talking to them, they told us that price gone up to $363 per month. They wasted our complete Saturday with precious time for us since schools are opening on Monday. I want some senior officials from Nissan USA to look into this matter. You cannot cheat customers like this. I decided I will never buy/Lease any Nissan car in Future.

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

I am a 2008 Nissan Titan owner, who is seeking other Nissan owners in the WNC area, whom all of a sudden, after a rain, have their paint delaminating causing a white plaque spreading all over. I took my Titan to 3 different body shops I trust, and they each stated the clear coat was delaminating. It was clearly a manufacturer defect. I contacted not one, but two, local Nissan dealerships and have had their GM, service manager, and Nissan specialists (you name it) look at it and take pictures. I have bent over backwards doing everything that Nissan Corporation has asked while I lose multiple hours at work, including having it looked at by their preferred body shop who even said it is a manufacture defect. Now, after putting over 400 miles on a vehicle I baby and do not drive but for pleasure, they are trying to tell me that since it is out of warranty (though the miles are very low, as again I do not drive it on a normal basis) they dont have to do anything towards my Titan. There are numerous claims by others of the exact same issue happening with them (including a lady at the same dealership the same day as I, complaining about the same thing with her Nissan). Although Nissan Corporation states that they have never heard of this problem before (a simple search shows customers back to 2004 with the same problems), I truly believe a class action lawsuit should be started. Please post your experience and if you live near my area.

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

How can the government say rear end crashes will be helped by the very technology that will cause them on the other end? Our 2018 Rogue suddenly started braking, with no reason!! We bought it just a month ago. Was driving 30 mph on a neighborhood road. The car made a loud grinding sound and suddenly stopped dead still. No cars in front or back. No metal plates in the road (I’ve heard things like that, or railroad tracks, even small birds, etc. will trigger the faulty sensor and cause the brakes to engage!). This is a known issue. And is very dangerous and could be deadly. The dealership says they have received no information on this from Nissan, although we have found bulletins issued several times and have printed them out. People will be killed because of this bad technology.

Bought a new 2005 Nissan Sentra from Nissan in 2005. In 2015, only have 74,000 miles. Catalytic Converter and Engine still under warranty. Catalytic Converter went out and caused damage to the Engine. Let Nissan look at my car one day. Engine light was on. Could not find problem. Took car out and air conditioner not working! Only blew hot air! Had to pay over $500! Left car at Nissan. Kept given different dates to pick up car. Nissan claim they were waiting on parts, and kept my car for 6 weeks! Was given a free rental car under the warranty. Cannot drive rental car for my job! Lost six weeks of wages.

I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!

Updated on 04/05/2019: I bought my Nissan Juke Shoro in the UK 2012 brand new. I live in Spain and had it shipped out to me. it never was a fast car but that was ok with me as I cruel around town anyway. A friend drove my car in 2016, it was the first time I had allowed anyone to drive her. He said it didnt seem to have any power and as there was a slight noise from the engine, took it to Nissan Dealers. I was told the gearbox had broken and it needed to be replaced, €10,000!!! I was out of warranty by age but was within milage. I had to fight with Nissan Spain for 5 weeks. They agreed to replace the CVT and I was to pay €1,000 to have it fitted, I was pretty annoyed but paid. Less than 2 years later the same thing, CVT gearbox had gone again. That was in Oct 2018, Nissan refuse to admitted that the car as a fault and now want me to pay €4,000 for a recondition CVT. Its now April 2019 and I have heard nothing. I ended up buying a little Opel for €5,000 with very little mileage. Nissan can keep the car, I wouldnt want it back now anyway. The service I had with Nissan every year was a waste of money. I am very very disappointed with Nissan and would never buy a car from then again.Original Review: I bought my new Nissan Juke Shiro Limited in 2012 and had it shipped to Spain. In 2016 after a friend had driven it, they brought to my attention that it had no power! Nada! To be honest I had always felt a bit un-at-ease when driving my Juke and felt I didn’t have much control on the speed but never through much if it. Especially as I had always serviced my car at a Nissan dealership approved garage and always got conned into paying premium instead of a standard service. So took my Juke to Nissan dealership and I am told the gearbox had broken, a new one would cost €10,000 including fitting! I was just 3 months out of my 3 year warranty but luckily within the mileage. So after 5 weeks of talk and waiting for decisions, Nissan Europe decided to replace the gearbox and I agreed to the €1,000 cost to fit it. It only had 1 year warranty but surely I wouldn’t need another new gearbox. 2 years later, 3 months after the premium service at Nissan... A friend drove my car and said the same as my last friend who had driven it in 2016!! No power! I took it back to Nissan garage, only to be told the gearbox was broken, again. Metal getting into the oil because 2 disks are grinding together in the gearbox... 2 months later, several phone calls, emails and messages. Nissan will only offer a 35% discount on a recondition gearbox €3,998! I can’t see how a faulty car manufactured and badly made by Nissan can be my fault. It cost me over £18,000 new.I am now out of pocket by €1,500 on rental cars and Nissan just don’t give a damn. I was never offered a courtesy car this time or back in 2016. This whole situation has had me sick with worry and not even having €3,998 to pay for the reconditioned gearbox that Nissan have offered! So I can having to pay another month of car hire cost, I am totally lost as to what to do. The head office in Barcelona that have also dealt with my case have been totally unprofessional and unresponsive to my phone calls and my emails. Needless to say, I would never buy another Nissan again???

On January 15th, 2015 I met with Internet advisor of Nissan of Duarte to trade in my 2012 Prius C for 2015 Leaf thinking I was going from hybrid to electric. What was I thinking? I traded in my Prius for 2015 leaf. When I left dealership leaf wasnt fully charged I was given option of taking my Prius home and to have leaf delivered next day. I figured Leaf had enough gas to get me home and I could charge it the next day. Boy was I wrong. As I was driving approaching Burbank the gas bars kept going down which forced me to exit freeway and head to Glendale Nissan hoping I could charge vehicle... Unfortunately it is 11 pm and dealer is closed. I am stranded with brand new car alone in front of Nissan dealership. I had to contact Nissan roadside assistance to tow vehicle to my home. I got home past 2 am frustrated and exhausted I had to miss work the next day.The whole process of charging vehicle at home only works if you have your own place, if you rent like me it is simply not practical. I had to go to dealership near my home to charge vehicle daily. This car only allows you to go so many miles without requiring recharge, not worth it if it is main car in your household. 3rd day with this car and I had to call AAA again because me and my spouse were stranded at gas station after going to a theater 15 miles away from home car required charging again pathetic. On 4th day I contacted Internet representative from Nissan of Duarte and demanded something to be done. I couldnt be stuck with a lemon on a lease for 5 years and in spite of everything I was willing to do business with Nissan. I returned Nissan leaf on 1/18/15 and leased 2015 nissan altima and after having car for 4 days only I was stuck with 10000 negative equity on top of 24000 for Altima lease for 5 years. I am paying almost $600 month for an Altima and after recently contacting nissan consumer affairs I was told that nissan of Duarte followed proper procedures. Talk about complete rip off. Beware false mileage advertising of leaf and company that doesnt stand behind its products. The worse part this is 2nd vehicle purchased at this dealer but after going through depression and all stay away if you can therere better cars in the market. My ratings below pertain to Leaf.

Ownership of a Nissan is synonymous with dissatisfaction. On March 25, 2019, I purchased a new Nissan Frontier from Jenkins Nissan, Leesburg, FL. After 30 months of ownership and only 14,058 miles, it had an obvious manufacturing defect. Namely, the paint started peeling off at nearly every weld spots on the fenders and the bed rail of the vehicle. They did determine that this is a “warranty issue.” On August 11, 2021, Jenkins Nissan Leesburg, Florida service personnel told me the peeling was indeed caused by the weld spots, but they did nothing except tell me to take the Nissan Frontier to Reed Nissan Clermont, Florida because they (Jenkins Nissan) didnt have a body shop. I contacted Nissan Customer Services on August 15, 2021 to determine where I should take the vehicle to fix the manufacturing defect.On August 24, 2021, I was finally contacted by *** from Nissan Customer Services and she told me to take it to any Nissan Dealer to file the report to the Warranty Department for this region. On August 31, 2021, I had an appointment with Reed Nissan Clermont, Florida. Reed Nissan Clermont sent me to Reed Nissan Orlando because they didnt have a body shop either. On September 7, 2021, I had an appointment with Reed Nissan Orlando, Florida. They inspected my car, took pictures and told me that they were filing a report and that I would hear something that day, fact is their words were, you should hear something within an hour. That hear something within an hour comment has now turned into several weeks.Finally on their advice on October 7, 2021, I took my Nissan Frontier to Reed Nissan Orlando to get it repaired. Only, that didn’t happen because Reed Nissan failed to file the claim. After much pressure from me, Reed Nissan filed the report. Finally, on October 29, 2021 the Nissan Frontier was repaired. It took 79 (seventy nine) days from the time of my complaint to get the vehicle fixed., I believe the Nissan Frontier is a very competitive vehicle but the three Nissan dealer’s LACK knowledge of filing a warranty issue claim is unacceptable. Had this been an engine failure or a transmission failure, I would have been without the vehicle for 79 days or 11 days shy of three months.

My dad bought me my first car back in 2016. It was a pre-owned 2012 Versa straight from the dealership with about 60K miles. For the first two years it was great. In fact the best thing this car can offer is the fuel economy. But would I recommend it? NO. The car is extremely light, the doors sound like cheap hollow metal, doesnt even come with sun visor mirrors for Petes sake. You WILL feel unsafe in this car. Fast forward to 90K miles and the car started showing problems accelerating, the air conditioning would blow hot air EVERY 3-4 months (have gotten it fixed about 5 times now). Now that Im on about 103K miles the front dash starts violently rattling when parked, and the worst part, I cannot go faster than 60MPH without the car wobbling side to side and feeling as if the wheels are going to pop off. Since as long as I can remember getting the car it has always has the check engine light on AND the tire pressure light (despite inspecting, rotating and replacing tires, it just comes back on) and the check engine does go away after a service and then lights up immediately after. So, Nissan, IS THERE A RECALL OR WHAT! There have been lawsuits and a class action settlement open for CVT transmission problems, yet when I went TODAY to the dealership they said they dont have an open recall and I would have to pay it all out of pocket then handle it with the company for reimbursement or possibly an offer to get the car back. How about no? I will not be paying $5,000 to then SEE if Nissan will deal with the issue. The car isnt even worth 5 grand!!!

I have a Service Contract with Nissan and is a joke. At 15,000 miles I was told that Regular routine issues like replacing an air filter was not covered. I was at Nissan for an oil change and after they were finished the Service Department presented me with a $300 bill. Air Filter, Brake Fluid; minor items. Then the Tires which is really the reason why I am writing. NISSAN ROTATED MY TIRES AND NEVER PERFORMED AN ALIGNMENT!!! I have spoken to at least 3 experts that informed me the tires were worn from the inside out. How CRAZY is this!!! I had to replace my tires for $700 just recently and have the bill now to submit the highest person that runs NISSAN. I want to be compensated for a pro-rate on my tires. I will pursue this matter with Nissan until I cant talk anymore. Literally! The sad part is that I am disabled and putting 2 sons through College so they get a decent chance in life to chase their dreams. I cannot afford these tires. Another sad issue is my Parents always owned American made Cars and I talked them into buying a Nissan Rogue and then a Sentra. How Sad! I want help with compensation on my tires. I have all the documentation.

I purchased a new 2015 Nissan PathFinder in October 2015 and the car currently only has 2300 miles. I took my vehicle to Nissan Montclair for inspection because the airbag light was flashing on the dashboard. Upon inspection, they informed me that the 2 front passenger sensors underneath the seat were broken. They stated that they would not fix the issue unless I pay for repairs since they insist that I caused the damage which is absolutely absurd. The comments on the report state Right front seat damaged due to objects underneath the seat. Attached is an image of the broken sensors and my toddlers plastic snack container which they claimed caused the damage.

2014 Nissan Rogue SV - 2014 has few design is not useful and use some cheap material for inside. Like monitor is very easy scratch and crack. In my car I was use very carefully. I was do nothing about it, no hit it...still get crack. Maybe my area are too cold and get hot...make plastic crack. And front windshield wiper cant hood up because by the engine cover. Very difficult clean up at snow time.

I bought my 2015 Versa - not happy. They screw me with warranties and the car is just the basic. When I fought them to cancel them I still owed a lot for this car. Not worth it... so dont buy this car... Then I got hit from the back and front within 4 month of getting my car so I decided to take in the dealer collision shop here in Katy TX Mossy Nissan. I had a bad experience. They did not do a good job. Never take your car in this shop. Everything was bad. For them to be a dealer they should have better bodyman and painters. How we found out? I got hit again so they had to take the bumper off and found the bumper had glue to hold it on. What kind of ** was that so people please check the work. I will never take it in the dealer or buy another Nissan cars. And the people there are so rude. When they did the problem they dont want to talk to you, so dont go to Mossy Nissan Collision in Katy TX. They do poor quality work. They need to fire all who do ** work. And also the manager that lets these car pass, his name is Matt ** # 281 496 2200.

According to Nissan, the problem is that I updated my phone. Nissan wants you to keep your phone months to years behind in updates so their app might work. I have been told at least 4 different versions of IOS are the latest that have been approved. It seems as if they are just guessing, hoping it might work. Its no wonder they now use Car Play. The head of Nissan Connect (at least by her own admission) Amanda, claims that Nissan Connect is a great system but had no answer for why, if it works so well, are they switching?

Purchased a used Nissan GTR from Atlanta, classic cars within two months the radio and transmission failed. Took the car to Nissan to see if they could repair the transmission they said no but went on to say they would replace it at a cost of $18000. Said it wasnt covered under warranty. Had to have the car trucked across town to have it fixed since Nissan didnt know how to repair it. The car was driven into the Nissan repair shop but when they took the transmission oil pan off the car to check it the car was no longer able to be driven and I had to have it trucked to my home and then to the repair shop across town for the repair.The shop across town had the transmission repaired in under a week. The car drove better than when I first purchased it. Cost me over 5000 dollars for the repair for which Nissan didnt pay a dime. Nissan also charged me $1034.00 to check the transmission that they could not repair which rendered the car undrivable. Lesson learned - dont ever buy a Nissan. Never again in my lifetime. Big rip off. Nissan left parts out of the tranny that they knew would cause it to fail and then didnt want to foot the bill to repair it. Nissan sucks.

I bought my new car at Macarthur dealer and the boss and salesperson are arrogant and not welcoming. The customer service replied to me in all BLOCK CAPITALS in 2nd email! What a big brand professional service! Not Recommended!

Prior to receiving a Recall Notice from Nissan, my daughter was unable to move her foot from the accelerator to the brake to avoid a collision. The car was a total loss and my daughter suffered extreme neck pain. The recall notice states Your Model Year 2014 Nissan Versa Note is involved in a safety recall because delayed braking may occur if your foot contacts the center console trim panel when transitioning from the accelerator to the brake pedal. Nissan refuses to stand behind the product and their recall by saying it is the owners responsibility to make sure the car operates safely.

My transmission just went at 142,000 miles. I just replaced the mounts exactly a year ago. The engine was replaced at 100,000 miles.I own three Nissans and you would think the newest one would be the best, but this 2005 Maxima has turned out to be total crap. Nissan should totally do a recall.

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.