There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.

I love my 2017 Chevy Impala. The interior and exterior are gorgeous. People are amazed how much room they have in my car, even in the backseat. What’s really amazing, though, is the size of the trunk - it’s huge! The dealer was just ok and they do keep downgrading owner benefits, such as $7.00 oil changes for life are not $7.00 anymore.

One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!

The 2020 Chevy Equinox is a nice sized wagon. The ride is comfortable and the seats are great having the option to add air to your lower back for long drives. The only thing I do not like about this vehicle is that when the wind blows, it goes all over the place, especially if you have your window cracked. Overall, seems to be a good fit for my family!

I love Chevy. Low on Gas. Looks nice. Great price for the amount that we paid for it it is a used vehicle but it meets our needs. My children love it. Prices are low when needing to get repairs as well... Also, the insurance is not pricey. Its very roomy. We use it for grocery shopping. Its a durable brand. Will use it from any other convenient locations when purchasing items. Its also great for traveling. I, however, dont like the color and it needs a new muffler but were working on getting that fixed along with a brake alignment and the rear brakes as well along with a few other issues that need to be taken care of.

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

We purchased a 2014 current and last style Impala to be manufactured. The Impala was driven less than 12000 miles. It is without question the finest automobile we have ever had the pleasure of driving. The ride is terrific, provides consistent 29 miles per gallon or slightly better in ideal conditions. The automobile has all the bells and whistles save factory navigation. We enjoy each and every amenities on this vehicle save one item. Im not a real fan of low profile tires. We will soon remedy the low-profile malady by downsizing from 245 45 r19 to a 17 in wheel which will be very close in total circumference with a much higher sidewall. This will provide a much gentler ride over bumps, bumps and road imperfections and still odometer and transmission will operate correctly. I am currently researching correct replacement wheel so as to accommodate the larger brakes on this vehicle. Offset and bolt pattern must be adhered too. I really believe in days to come current SUV fanatics will come to realize the sedan was a good buggie. For the life of me I do not understand and yet I do. What does not sell you bring off the market! So happy I was able to get one, and almost a new one, suits me. Lots of room and a joy to operate.

Lies! Do not let them pull your credit! The General Manager Chevrolet Jim ** on the River in Tulsa, informed me that they work with all types of credit and that he was certain with a my 560 credit score he could get me in a car. He lied, the car lot stated I needed a co-signer and would have to trade in my current vehicle on top of that. That’s with $2,000 down all for an $18,000 vehicle. Also when the pulled my credit, as to what they called as a “soft hit” turned into 5 inquiries all from my application with them. I would not only NOT recommend them, I will advocate against any potential buyers from even contacting them.

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

I like that my Chevrolet is a pickup truck. It was an affordable price, an individual sale, and what was needed for our home. Its a full size truck that we are able to haul the materials we need for home repairs, to use for work, and it also has the full back seat and third door so we can take the grandchildren to the park or out to eat. A good benefit when you only have one vehicle to use in your home. I wish it has a fourth door for when you are in a hurry, like when it might be raining and you need to get the children in the house quickly and they are trying to get out at the same time or when you have groceries that need to be brought in then and cant wait. And also, have a little more leg room. Other than that, its a good vehicle that serves me well

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

The dealer was in a different town. We had to drive a little was to see the truck. The truck was really nice and had all the things we were looking for in a new truck. The price was another thing that made the truck a little more appealing.

Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle to have and an even better investment for our planets future. Hardly spend a dime after installing a home charger and still manage to get in tons of driving time and road trips.

Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme acceleration problems off and on everyday. It will have no power and sit at 3400 rpms even when the pedal is at WOT. Dealer cant duplicate the problem so were stuck with it... Monitoring it thru the OBDII port I can see that there is little to no boost PSI on the turbo during acceleration when Im having this issue. No check engine lights on at all and we now have 1700 miles on it and it hasnt stopped giving us issues.

First 2015 Chevrolet Dually Duramax shut down in Sept 2016. Driver fueled up, drove about 20 to 40 miles, trucks fuel filter light came on, truck stopped on interstate. As of 01/09/2017, truck is not fixable and still in shop. Loan company have called to come get it. I cannot fix it and cannot pay for it. This is one of three trucks I have for running freight on flatbeds. My trucks have to run to make payments. Second 2015 Chevrolet Dually Duramax shut down in the exact same manner, right down to fueling and driving a little way, and stopping. Metal shavings found in fuel system. This will put my small trucking business out of business. NOTE Both trucks bought at the same time, from same dealer, and drove off the lot the same day.

It was a very dissatisfying experience at Kingdom Chevrolet in Chicago, IL. A 2018 Chevy Camaro 1LT was advertised as $17,695 on their website and seeing that I called Kingdom Chevy and confirmed the car availability and price. They were affirmative for both. I traveled all the way to their place for 2 hours and met the representative and he said there wont be any changes in the price and $17,695 is the final price plus TTL. We did the test drive and because the price was confirmed, I accepted for their credit run to know the APR that I will receive though I have an offer from bank. I gave all the confidential information and they ran my credit check. Now the manager comes and say, the price on the website was including some rebates and he can offer the car for $25500. Manager started asking me if I am in military or a student or a teacher, etc. How could a customer browsing through the internet know if rebates are applied or not. I was thinking $17,695 is a right price as 2019 models are already on the roads and they are trying to get rid of 2018 models and hence the price. I do not have concern on Chevrolet brand but the dealership is fooling the customers with false prices on their website.

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.

The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.

No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.

Bought used, not Happy with the finance company they stuck us with, Ally. Other than that, the vehicle has proven itself for mileage and safety, 2014 cruze, great car. Very happy with the car itself.

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

Never take the Dealership extended warranty on any car: They will do as little as possible, to the extent of blatantly making ridiculously accusations that actually insult your intelligence while looking you straight in the eye!!! They must be trained at this! Most of the time they try to insinuate that youre at fault and you should pay for the repair! Or the problem is a figment of your imagination! Not just with GMC/Chevy, Also w/ Honda. Most vehicles are built well enough to just get them pass their extended warranties! All in all my GMC 3500 extended Savanna van has given my family and I two wonderful trips From Jersey to Key Largo towing two Wave runners, Full Scuba equipment for three, Fishing poles and tackle! We removed the seat behind the front seats out to give us more room for traveling (great idea!!!). My friends l take on fishing and golf trips seats six w/ one sleeping in the rear seat!!! The one in the rear seat love it!!!

I had an experience at a Chevrolet Dealership this past Friday morning 12/9/2016 at around 8 am that I have never had in my life. I was floored by the way I was treated. On my way to Jacksonville FL from Lagrange, Ga my car began to hesitate and sputter. I was in the middle of nowhere and it was still dark outside. I was 24 miles from the nearest town and Chevy dealership. I putted into that town and made it to the Chevy dealership service department. I went in and told them that I have a 2002 Chevy Prizm with 240,000 miles and its hesitating and sputtering when I accelerate. The service writer looked at his coworker at the desk beside him and they laughed. He looks at me and says your car is too old and has too many miles so we cannot even look at it. I said you cant even look at it? He said we wont look at it. He then gave me a card of a 3rd party mechanic in town and told me that the guy there should be able to take care of it for me. I have had this vehicle for 14 years and have been a Chevy customer for 14 years. I have never before experienced anything like this. What can be done?

I loved the style of the car. The Chevrolet Cavalier was an older car, but it was a great little car. It got great gas mileage, Air conditioning and FM Radio and it was just the right size car for me. It looked like a sports car, but with a 4 cylinder engine, and had all the features that I needed in a car. It had a roomy trunk for groceries and enough room in the back seat but I would have liked to have a little more room in there for the passengers.

Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.

I have driven Chevrolet Trucks for years and they have been very dependable and have required very little repairs. I have horses and have hauled to many horse events. They have wonderful power for hauling and I have never had one break down when hauling. They are also very comfortable.

My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

Way to go Chevy for making sure your pockets stay padded while the rest of us have a car that’s spent more money fixing it than what they paid for it! I am up to almost $2500 in repair costs and have been without a car for 6 months. I have replaced the ENTIRE PCV system. The water pump, the terminal block fuse, the starter, engine oil cooler, sensors etc has been replaced and some have been replaced numerous times. It’s horrible how this is clearly a problem from the factory and a poorly designed system but yet Chevy has no fix, swears there’s nothing wrong, will not issue a recall, and are allowed to get away with it. Don’t get me wrong because I always have and always will drive their vehicles and I’ve had no problems to date with any of the others I’ve owned. But this one sure has left a bad taste in my mouth and highly disappointed that they don’t care about our/my loyalty to their line. I loved the car except for all the issues. Once I get it back I have no choice but to try and get rid of it before the next 50,000 miles since that’s the average they last until the PCV system starts to fail again.

I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was apprehensive about going back to a car, but when I saw this sleek, sporty car I said I had to try it. I love the style, comfort, gas mileage is awesome because I commute. Chevrolet did a great job with this car. I want to go back to a Suv. But can’t bring myself to do just yet. I love this car.

For the most part its been a good car but we have had some issues. There have been some issues with the engine and with the a/c which I was not happy about at all. You shouldnt have problems like that with a new car. However, other than those it has been a good car, good price, and good gas mileage.

Have not had a major problem with this truck since I purchased it in 2009. I have a 2009 Chevy Colorado Truck. It runs smooth after 62,000 miles with no tune up. Love the on-star feature... no engine problems, handles very well on the road, feels and sounds like you going 50 miles per hr when you are actually going 70mph even now. Of course I keep the oil change and do regular maintenance on the car. My husband bought this truck new because he wanted something that a female could drive due to its midsize. He died a yr later and I decided to keep the truck and sell my car... Best decision I ever made.

It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.

The A pillars are warped, I need to replace TMPS sensors again, the overhead center console fell and fuel filler neck failed. All of this has happened within the last 60 days. I will complain about this until I have to opportunity to ask management at GM if they care so much about their customers and products why would they allow such a piece of garbage be manufactured? Let alone be sold?Ive spent the better part of the last year fighting and beating cancer yet I cant beat a poor piece of crap truck. Ive owned this truck since new less than 3 years and documented all of the service and maintenance completed and all has been completed before the manufactured recommended intervals yet this junk truck is falling apart. A 48K piece of garbage. To say Im disappointed is a understatement.

Love that car...very safe and save lot on gas for long trip. Enjoyable listening to loud music that I can hook up my iPhone to the car that include USB plug. Just wonderful and comfortable car. Have been great and havent any complaint from my family about the car we own. Itve been a year that we own that car. Im so blessed to own that Chevrolet Cruze!

Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?

Reported problem: Full Charge mileage range reduction from 238 plus miles to ~156 miles. Courtesy Recall ** Loss of propulsion High Voltage Battery Without Notification. Complaint: The normal vehicle range of 238 miles is reduced 35% to 156 miles. After the courtesy recall the range was further reduced another 27% to 115 miles. GM acknowledges this reduction in range but is calling it normal. When the vehicle was delivered to Jack Evans for service, I reported the issue with decreased range. I noted that I drive ~150 miles round trip for work daily, with the decreased range I was unable to use the vehicle for the intended purpose as there was insufficient margin. I feared not being able to get home. The dealer agreed that the vehicle was reporting range of 157 miles with full charge but were unable to find any issue with the battery. They contacted GM Technical support for advice and were provided no additional information on the problem. Sarah the Service Manager at Jack Evans told me that GM tech support advised her to report the issue on the invoice as “Customer Concern Not Reproducible” and the decreased range is due to customer driving conditions and connecting my Cellphone to the infotainment system, what I am seeing is normal. After completion of the courtesy recall the vehicle was connected to a charging station, with zero miles driven. On 50-degree day the full charge range decreased from 157 to 115 miles. The Service Manager again told me this is caused by my driving style and environmental settings. The reduction in range after the service recall happened with no changes to driving or environmental settings. I was again advised to unplug my phone from the infotainment system as this could reduce range expectations. If I did not agree with the information presented, I should contact GM Customer Care. The dealer did not report the additional service recall related range reduction to GM Tech Support. GM Customer Care Case ** called in on 2/13/2019 was escalated to a Customer Care Manager. After receiving no further contact or status I contacted GM Customer Care on 2/21/2019. I was promised a status by end of the day. With nothing heard I again contacted GM Customer Care on 2/22/2019 only to be told I would be contacted in 2 or 3 business days. I asked to speak to a manager and was told that would also take 2 or 3 business days. I contacted GM Priority Care where I was forwarded to a Customer Care Manager. I was again told there is no problem with the vehicle. After some time reviewing the record, we determined the information I had been providing was not being documented, such as the reduction in range after the service recall. I was also told that Jack Evans service department reported no problems with the vehicle. As noted above, Jack Evans service department told me that service code was at the direction of GM technical support. My dispute with GM Customer Care is based on GM advising Jack Evans on how to report an issue then telling me there is no problem based on what was reported by Jack Evans. Further background: I drive the vehicle ~150 miles daily, charging the vehicle every night for the next day. I drive the same path every day, my environmental settings are set for 70 degrees, heated seats and steering wheel heater set to off. From April to November my typical range exceeded the estimated range of 238 miles, more likely around 300 miles. On the coldest day (5 degrees) with headlights on the reported range was ~185 miles, after 150 miles the system reported ~50 miles to go. The decreased range of 156 miles no longer allows me to use the vehicle for my daily work commute as intended. The further range reduction to 115 miles will not allow commuter use at all. General Motors Customer telling me the range reduction is normal when I know from experience this is a significant change from routine use is not acceptable. Usage and environmental settings are no longer an issue as I can no longer using the vehicle other than for errands. When I purchased this Chevy Bolt EV there were only two vehicle manufactures making an electric vehicle with a range above 200 miles between charges, one being Tesla, the other GM. With issues being reported and ignored by GM, there is only one remaining.

My husband and I purchased this vehicle after a car accident totalled our other one. Bought this car used and began noticing issues. We have had to replace the torque sensor which was $600 alone. Many Chevy vehicles were recalled for this issue. Today I get a letter in the mail telling me that the side impact airbag was recalled. But heres the catch, they will only replace it free of charge if its under 150,000 miles. The vehicle was over that when we bought the car! Airbag light has been on for some time now... I tried calling Chevy customer service and got nowhere. They asked me repeatedly what the letter said. So after reading it to them 4 times and being told there was no issue, yet Im holding the letter in my hands that I just opened. I hung up. This by far has been my worst car owning experience ever! I feel that there should be something in place for people that are buying these cars used, my safety is just as important as that of someone purchasing a brand new Chevy vehicle!

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!

Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.

I purchased the 2019 Chevy Silverado Custom 4 door crew cab about 1 month ago. After seeing several of the other models and comparing the Trail Boss, the LTZ and others I went for what I thought was 1 grade below but, still above the work truck. The vehicle I wanted was being used by the dealers fleet dept. After taking a quick peak of the outside they took the truck to clean while I went to close the deal. After a few days of driving I realized the center console did not even offer storage. The truck drives heavy and lacks some of the great features my base 2015 Ram truck offered. Last week I jumped in my friends 2018 Ford F-150 work truck and it blew my 1500 custom out of the water with features on the steering wheel and stereo that come standard. Chevy is nickel and diming their customers. I will never buy one again and can not wait to get rid of it!

My Chevy Cruise was so wonderful and dependable. It was light blue, and drove like a dream. It had a great sound system. Lots of room for friends or hauling things. It was four door--my favorite style. The trunk was very roomy.

I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.

I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) miles on it. Took it into my local Chevy dealership because of a transmission shudder and whine right before shifting to the next gear. Torque converter is failing sending metal shavings through my transmission and destroying it. A bill of greater than 5500 for this transmission is absurd but not as crazy as a 3 year old transmission failing. Must be why they lowered the drivetrain warranty from 100k to only 60k. Have been a Chevy guy all my life, now looking into other brands due to their lack of standing behind a crap product.

While my Tahoe was a little pricey, I absolutely love it! I have owned Chevys most of my life; Camaros, Z-28s, Chevelle Malibu, Impala. Prior to buying my Tahoe, I had a couple of non Chevy automobiles. However, my favorite T.V. show is Criminal Minds, and I wanted a car just like the ones they drove. I kept my eye out for a good deal on a Tahoe, so I could own my dream car, and, finally saw it as I passed by a Chevy dealership. I popped into the lot, test drove it and thats all she wrote. I trust Chevys, so there was no research needing to be done! It has so many features, that even today, I still find things extras on this car that I didnt know I had. I feel very safe and secure driving it!

Purchased a Chevy trax last year and its one of the best cars Ive ever owned. Good on fuel and plenty of room even for my dogs. Not a lot of truck space. I would recommend this vehicle especially to older people due to the good mileage it gets on a full tank.

I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.

I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicle was in perfect condition to the eye. SALESMAN SAID BEST USED VEHICLES HE HAD. At 123054 miles I had to replace the engine. After a few months the locks would just start locking and unlocking while you were sitting at an idle. Then it started running very bad so I had it put on the machine. Nothing showed up so mechanic said maybe throttle body so I replaced that. Then it would not crank. I could hear stereo and lights work but would not crank. I had it towed to Riverside in Laurens. They replaced the brain on the engine said its running good. I picked it up. Drove back to work. When I got off it would not crank. Had it towed back to Riverside. Jay said that it had nothing to do with the new brain and he was beyond making any money on it. I paid $1099.80 for that brain so I paid for any work done. Took vehicle back to man that put motor in. Ask him to check behind his work. Still everything is fine per the mechanic but I get it home and again it will not crank. On January 22 2019 this vehicle was towed to another shop and it is still there as of today 5/18/19. YES 4 MONTHS. I bought this vehicle for $15000 and have over $25000 in it and still cant even drive it to trade it. I Will not buy another Chevrolet. And thats sad because I think Chevrolet has some nice looking vehicles but if you cant depend on them or get them fix they are not worth having. I ask for an appointment at Newberry Chevrolet back in January before I took to this last shop but they were to call back and so far I have not heard from them with an appointment.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

The Chevy Trax is a new car in their lineup. Its a cross between a car and SUV so a hybrid. It was reasonably priced for all the features it offers. We were able to get a great lease deal which helped seal the deal. Chevy has a great reputation and the salesmen were super helpful. My father also worked for Gm his whole life so we tend to buy American. We love the gas mileage and color of the car. The safety features on the Chevy Trax are so good. Also, we feel completely comfortable with letting our teenage daughter drive the Chevy Trax. The keyless start feature is nice on cold mornings. It makes life a little simpler especially in Indiana! The Chevy Trax is an amazing vehicle but I always appreciate more color options. I believe that a sunroof option would be amazing as well. It isnt a loud car which is usually a big complaint of mine. I also do think the seats could be a little more ergonomically designed. The Lower lumbar area is not very comfortable, too

Chevy Trax 2017 had problems since I bought it. Dealer management changed during process. Wanted them to take it back and get a different car, but they wouldn’t help me. Car pulls to the right so bad it will pull you off road. The service manager said they fixed it, but it’s worse than it was. Trax not comfy, it’s cheap, seats are foam, doesn’t flatten easy in back. Mpg good, but it’s so bouncy and noisy I can’t drive it far. Do not recommend Freeland Chevy or this car. Been Chevy owner many times - worst experience ever!

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.

I really love my Trax. Its roomy, but not too big or not too small. The seats are so comfortable and the sound system makes me sit-down dance in that seat! Its also a very dependable vehicle. Ive had it for 2 1/2 years and it hasnt needed any maintenance other than the standard stuff. It still looks and feels brand new! It was love at first sight with this car. I love the lines because they give the vehicle a classy yet sporty look. The hatchback is wonderful when it comes to loading, and since its covered, my stuff is protected from the sun AND the thieves! While Im happy with it, I would like a bigger console storage compartment. Also, the USB plug-in is inside the glovebox, which doesnt work well for someone like me who keeps my phone charging at all times. It doesnt look pretty with that wire sticking out of my dashboard.

Love the roomy cargo area in my 2006 HHR, and the way the back seats fold down flat. My car has 185,000 miles on it and the engine still runs strong and quiet. On the minus side of the ledger is the lousy service from Chevy mechanics. Its not unusual to have to bring the car back two or three times to fix the same thing. Each time, they try to charge me again.

I am writing to complain about my Chevy Cruze 2016 Limited Lt. I have nothing but problems with this turbo. The fan sounds like the car is going to take off. This happens when you run the air conditioner. The car surges and the car goes through a stage where it takes a minute to reset. The turbo has acceleration issues where it will be running OK then slow down to barely doing the speed limit. I have had it in the dealership 3 times. They always tell me everything is OK to have it back and it is doing the same thing all over again. I dont want a car with a turbo anymore. Too many problems. I feel that I cant get the answers Im looking for. If I contact the dealership they will just tell me how everything is OK. I pay good money for my vehicle and if it is going to continue to be a problem maybe they should let me trade it for another vehicle. I need to know who to talk to so I can get this problem fixed.

I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.

Re: Chevy Trax. The first year this model came out, it had a few glitches, but still was fun to drive, easy to park, not too bad on gas mileage and had enough space for a small SUV. Having had a decent experience with my first Trax, I opted to re-lease again. The newer Trax still has a few glitches and not too many upgrades. Still, its a good, solid, dependable little vehicle. In my opinion, the price could be lower since there arent too many extras included, just enough to not think youre driving a low-end vehicle. All in all, I like my Trax, and will continue to lease them in the future.

I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.

Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

For a 2019 Camaro rs. 1 drl is out. Chevy needs to replace the full light. $1800.00 for a light. American. Foreign here I come. I see why they are not selling. Gouging for a light. Its a safety device.

For those of you driving 2016-2018 there’s a legitimate “recall” out for a warning msg reduced power mode. Luckily my mechanic hates these death traps and told me to spread the word. Get these POS off the road. Went from 70mph to 10 in seconds. Sound familiar?? If so call dealership give them this recall code and get it replaced on their dollar. ****recall***** (It’s called a special request recall) no difference to me other than the public is unaware. Needed new pedal accelerator, sensor and a shifter, new wiring because they used glue which melted our wiring around the pedal. Chevy is scamming the recall process. Unbelievable.

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.

I had the Chevrolet Sonic less than 6 months and had to get a new transmission. They had the car for over 6 weeks. And now same problem all over again and it is dangerous to drive. Gas mileage horrible - less than 30 on highway. Chevrolet and the dealer could care less. They got their money so I am stuck with a bank loan and a dangerous car.

The 2018 Chevrolet Trax is a small SUV base model, thats missing a lot of bells and whistles. Found out the hard way after taking a road trip, there is no cruise control. No center console; no passenger armrest; no camera alarm when backing the vehicle up; one of the USB ports stopped working after 1 mo; feels like the AWD kicks in when it should not. Had an issue with the wifi after the trial period, reported to OnStar however, OnStar didnt tell us they fixed the wifi issue.

I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and handles excellent. Im a little upset that my HUD is no longer working and is not covered under my extended warranty. I am very happy with the car. Not happy with the service department of the closest dealership where I like to get the car serviced. Chevy did an awesome job with the Camaro, the seats are comfortable, its easy to get in and out of, like my bigger cars, trunk is a great size, even with the top down. Its all around a great car!

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

We love our new Chevrolet Equinox! Just the right size. Rear seats fold up or down easily. Love the push button back door. Love our internet service. We feel safer with all our safety features such as all the cameras and blind spot notification. Would highly recommend.

My 2016 Chevy Malibu rides smooth like whipped cream butter. Best car I have ever owned. It came with OnStar, wi-fi capability, handsfree dialing, and rearview back up camera.

This is my very first car purchase. A car that I fell in love with and built myself down to the features in this car. Car purchased 8/16/17 drove off the lot with 30mi on it. About a week after having the car it shut off on me and has been happening since. For a brand new car why is it shutting off intermittently? This car has been in and out of the shop since I got it. The dealership Carl Black of Kennesaw finally witnessed it after having my car for about a month in January and replaced the fuse block which they thought was the issue. 2 week after getting my car back it shut off on me again! Brought them the car back the following day for them to keep it for two weeks and put over 1000mi on it. This is beyond ridiculous. Chevy is telling me they cant buy my car back because its under warranty. But dont safety issues qualify my car as a lemon?! If this car dies on me on I-75 and I get into a car accident will GM/Chevrolet really want to deal with this type of lawsuit?

My 2007 Impala has truly been a pleasure. I am a Chevrolet fan. Chevrolet is a brand that I would recommend to friends, family and friends. I have owned many cars and only one was not a Chevrolet.

One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.

I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mileage and has a lot of power and seats 5 passengers. It is 20 years old and runs like a top.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.

The Chevy Sonic is a small car but it is one real good car and I love it a lot because it is really nice to have it. I like that the car has crews and wipers and good display for the settings. It also has good seating that was really cool.

I truly enjoy my Chevy sportscar. Maintenance is key to keeping vehicles in working order and I keep to maintenance schedule. Because my car requires OEM parts, I work closely with Service Writers at the Dealership Service Centers. I am not a fan of paying for diagnostics more than once for any issue, although the dealer will attempt to charge me repeated diagnostic fees. Last time I took my car to the dealership for an oil change, the salesman made an offer to buy my car on the spot. It was a very uncomfortable situation because he would not take no for an answer.

I purchased the Malibu brand new with 52 miles in March 2016. The first 6 months was good. The gas mileage did not meet what was specified but it wasnt bad. Towards the end of the year my car wouldnt start after stopping at a local grocery store. I had to wait till 2 hours later for it to mysteriously cut back on. Once it did the air was stuck on high and the radio wouldnt come on. Took it the following Monday to the dealership that determined the computer needed a reboot. Everything was fine for a few more months then the car cut off again. This time the dealership could not find anything. The car continued to cut off randomly at times while driving. Each time two different Chevrolet dealerships could not find the problem or cause. I am concerned for my safety as this occurs while driving. This makes me rethink and question the brand Chevrolet.

I own a 2005 Chevy equinox that I have had for almost 4 years. I bought it used for $2000.00 and I felt like I had a mediocre deal because it had 300,000 miles already but I was desperate at the time. The car over all is good, it served its purpose and gets the job done. It runs good, it has no body damage but I sad to say I feel its on its way out now. Im having some problems and I cant afford to fix it now, so Im riding it til the wheels fall off.

My Chevrolet is one of the worst vehicles ever built. It has inherent manufacturing issues that were ignored and the cars were sold anyway without any regard for the failures that were known by the manufacturer to occur. I hate everything about it. There isnt one thing that was built to last. The production should have been stopped immediately... no that didnt happen. GM just sent all the cars to be sold to consumers with the built in defects.

Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.

I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.

I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.

The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.