A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.

The 2018 Chevrolet Trax is a small SUV base model, thats missing a lot of bells and whistles. Found out the hard way after taking a road trip, there is no cruise control. No center console; no passenger armrest; no camera alarm when backing the vehicle up; one of the USB ports stopped working after 1 mo; feels like the AWD kicks in when it should not. Had an issue with the wifi after the trial period, reported to OnStar however, OnStar didnt tell us they fixed the wifi issue.

I originally bought the HHR because it was a Chevy. While I like the seat warmers and the radio, I dont like the way the windshield is shaped. I always have to lean up to see the red light. I dont like the way the cup holders are either. All in all, this car really wasnt thought out. I wouldnt purchase it again.

I was ripped off. On several occasions I was told I needed work done and I asked isnt that covered under my warranty and was told no each time. A year later, a 5th time in was told the same thing, I found out all the work was covered under my warranty. I had to fight to get my money back and they did nothing extra for me for what they put me through.

I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.

It is a hatchback. Easy access to loading things. Popular model, silver color. Comfortable to sit in. Space for 4 adults. Back seat lets down for more cargo space. Has received great reviews and rewards. Great gas mileage, looks great and very stylish. Low cost too. Got good deal on payments. Easy to park and get out of tight places. I have greatly enjoyed owning and driving this car. But it has too much technology stuff in it that I do not use.

Until everything started going wrong with this car. When I got the car I was told right away that I need to get the two latest recalls one for the ignition switch and the other one was for the electronic power steering motor -- which was done without delay. One month after this one of my headlights started getting water damage and both of the bulbs stopped working (150$ repair). Right after this my driver side speaker stopped working (which makes the blinker noise - another 150$ repair).The next issue that occurred was my whole power system unit stopped working (not even two months past getting the EPM recall fixed - 1200$ GM only repair) which resulted in them breaking my steering wheel cover (that they werent trying to tell me about or fix). The steering wheel was crooked and didnt drive straight (told the GM dealership and there wasnt anything wrong with it supposedly). Reported this to the appreciate channels -- Chevy shouldnt be able to get away with this kind of malfunction when the problem was identical to the EPM malfunction. Of course, no recall or any form of help came of it. Not even one month later and my gear shifter it almost getting to the point where it wont go into gear (hard almost stuck like feeling to get it into position). Once again GM dealership says that there is nothing wrong with it.Finally weeks after this issue my check engine light is on (yet to be diagnosis), have a feeling Im not going to be happy with whatever is broken this time. I seriously hate this car so much and I have low mileage. My 04 Chevy cavalier (that was burning oil, and ran dry a few times) never gave me any problems and ran like a champ. I seriously hate this Cobalt and the Chevy dealership Ive taken the cobalt to. As soon as I can Im getting rid of this car and never ever going to buy another Chevy (it use to be the only brand Ive ever bought but your newer models are lemons).Chevy found a way to get their newer models to a certain mileage and then one by one everything stops working or malfunctions! Ive never spend so much in one year on car repairs and they call the Cobalts sure money savers and even found a way for local news programs to market them like they are cherry cars. DO NOT BUY A COBALT OR ANY NEWER CHEVY MODEL-- YOURE GOING TO REGRET YOU EVER DID.

Way to go Chevy for making sure your pockets stay padded while the rest of us have a car that’s spent more money fixing it than what they paid for it! I am up to almost $2500 in repair costs and have been without a car for 6 months. I have replaced the ENTIRE PCV system. The water pump, the terminal block fuse, the starter, engine oil cooler, sensors etc has been replaced and some have been replaced numerous times. It’s horrible how this is clearly a problem from the factory and a poorly designed system but yet Chevy has no fix, swears there’s nothing wrong, will not issue a recall, and are allowed to get away with it. Don’t get me wrong because I always have and always will drive their vehicles and I’ve had no problems to date with any of the others I’ve owned. But this one sure has left a bad taste in my mouth and highly disappointed that they don’t care about our/my loyalty to their line. I loved the car except for all the issues. Once I get it back I have no choice but to try and get rid of it before the next 50,000 miles since that’s the average they last until the PCV system starts to fail again.

Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.

I purchased a New Chevrolet Tahoe 2018 White Pearl and on the second day noticed a ZIT under the paint and looked around and saw hair fibers and sand under the white paint. I took to the Dealership and they sent to an Autobody Shop and it came back with a different shade darker, not happy with the result and sent to another Autobody shop in Clovis California and it came out ok. There were more fibers and fisheyes noticed and sent back again. This time it was totally torn apart and my vehicle was in there for 11 days. Spent 55k on a new Chevrolet Tahoe and this is what I am dealing with. I noticed more fibers in the paint and need to take back. Really looking to take them to court, because Chevrolet is not doing anything to remedy or compensate me for the issue I am dealing with. Purchased at Keller Auto in Hanford California.

I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.

I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.

Satisfied with overall performance of the Impala. Solid car. We have not had any issues with it at all. I cannot think of anything negative to say about it. Would I buy it again? Of course. Maybe a little better gas mileage would be nice.

It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.

Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.

Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.

I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealerships. Now (as of April 2019) I have approximately 88k miles. It has been a complete piece of junk as compared to my Jeep Grand Cherokee. The Traverse AC system broke ($600) had a partial transmission failure ($2k) rear driveshaft needed to be replaced ($1k), front suspension had to be completely replaced ($1,600)... This car is poorly made and I deeply regret purchasing it. In addition the interior is cheap and the bottom of the front seat is coming apart. Super disappointed in this car. I intentionally bought an American made car and really wish I didn’t. Chevrolet should be ashamed of themselves.

In 2015 I bought a brand new Chevy Sonic so that I would not have to put money into a car besides maintenance. Well since the car was under 2 years old I’ve been spending thousands of dollars and 1 part breaks every year for the last 3 years and GM refuses to do anything about it. They told me it’s cover, well the part is covered. Still that’s $55 but the labor is not which is over $400 dollars. I’ve took my car in the shop because it continuously jerks. I spent about $1400 2 shop visit plus a new purge valve which they only charge me for the part because they missed it. (This is also the same valve that has broke for 3 years straight) But they said that’s why the car was still jerking. The valve was missing. But got it home it was doing the same thing but worst so I personally called GM to do something about their brand of car. Do you think they did anything? NO they direct me back to pay another Chevy dealership $160 for another diagnosis. I will never in my life support this business and I will make sure to tell all my family and friends to never buy a Chevy.

2018 TRAVERSE VIN # ** Mileage: less than 10000 (ten thousand). Export version only. Country: COLOMBIA. Many small issues and no fix yet.1. Shift to park. When you park the vehicle ask you to put it in PARK and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts.2. SERVICE STABILITRACK. In many and random occasions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet.3. Fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Dealer has updated software in order to remedy this issue.4. Locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work anymore. Dealer looking into this issue.5. Electric parking brake. The electric parking brake activated itself while driving in traffic. Heavy traffic situation 5 mph and the E. brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and SURPRISE!!! It was fixed. MAGIC. The E brake was off and the vehicle was free. While this was going on the E Brake light (red) was on, and Service Parking Brake light (amber) was flashing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the THIRD time this happened. Once at my house about six months ago but it took about 1 minute and it fix itself so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed.The dealer down here works hand to hand to a place in Mexico (Chevrolet help center for dealers). Mexico looks at the issue and tells the tech in Colombia what to do. He does and reports to Mexico. Anyone knows anything about this? Thanks for your help....

I love the mileage I get on my Chevy Cruze, and the standard safety features including the backup camera. I wish the trunk was a little bigger, and Im not a huge fan of the new tendency towards the fancy cans of fix a flats instead of actual spare tires. Im sure it would be great to plug a slow leak but it wasnt very helpful when I had a blow out on the freeway!

The truck is full of problem. I bought my truck with few miles. The transmission went off at 80,000 miles. The radio stop working, black screen, no sound. The door locks stop working, not able to use the remote to lock or unlock the doors. Very frustrated experience.

To start I love Chevrolet. Well I did. I have literally owned 15 Silverados from 73 to my 2019 and by far I am more disappointed in spending 50k on a z71 truck than anyone of my old ones. I drove through 1ft of water and it took out my engine. Some may say its my fault just like the dealer. However if you advertise a truck let alone a 4x4 z71 offroad addition it should be able to handle some water. I have had plenty of my old truck in 3ft of water/mud and kept going like champions. A lifetime of driving chevys and I still just cant believe this. And Im stuck with the bill. Absolutely horse crap. Besides all the recalls that are going on with starts and rear windows leaking.. Chevy needs to start taking pride in their vehicles again.

We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.

My experience driving the car was awesome. The car met every expectation. I would recommend the equinox for a family just starting out or who have two kids. Great road trip car. Very smooth ride.

I bought a 2014 Chevrolet Spark and I have had nothing but problems with it. The reservoir has been replaced twice and Im waiting on a part for it again. I have read reviews on the internet and numerous people have complained of the same issue they keep tearing up and making peoples cars run hot. Some people have even blown their engines due to this. This is ridiculous and Chevrolet should make it right for every Spark owner.

We have bought several trucks for our lawn service and the Chevy has been the most reliable, comfortable and best looking. We are considering buying another Chevrolet Silverado in the near future. The Silverado seems to be the most solid and stable truck we have ever owned. The new Chevrolet Silverados are very nice to look at as well, very stylish and modern. The safety of the Silverado was a huge concern as well since we use the truck to tow our camper and our grandchildren in the summer.

The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.

Fraudulent sales. In late October I purchased a vehicle from Herb Easley Chevrolet in Wichita Falls. I found the car online. I talked to a salesman and we reached a deal. The deal was 3%+ interest, 300+ per month for 60 months. I was out of town. The salesman mailed me the papers to my job site. When I received them, the note was for 72 months. My wife texted the salesman and said that was not what we agreed on. We wasn’t buying the car for 72 months. The salesman stated it was a financial department mistake. When we come to get the car, the papers will be for the 60 months. We show up to sign the papers and get the car. The financial guy had the papers printed out. I looked at them and they were correct and then I signed. They were as stated above for the 60 months. He went to put the papers in a folder and said he was out of folders, for us to go with the salesman and have him show us about the car while he found one. After the salesman showed us the car, another salesman brought us the paperwork in the folder. I never looked at it again. I went to pay it off and the bank said the note was for 72 months. This is what I claim the dealership did. They had the 72 months paperwork, then, they printed another paper with the 60 months as well. They showed me the 60 month one. I did not calculate the 60 month and the payment to see what it totals. The totals were the same on both contracts. Like everyone else, I just paid attention to the monthly payment and amount of payments. Once signed, they shredded the 60 month one and put the 72 month in my folder they had to go look for. This is all possible because they don’t have financial contracts that are put together. They use single page typing paper. I told the dealership I could show her exactly how they did it. She claimed their dealership would not do that. Strange that both employees somehow don’t work their anymore and they are under new management since I was in there. It’s not rare salesman come and go, but the financial guys usually stay a long while. I strongly recommend you not shopping at this dealership and I hope General Motors will investigate as well when I notify them.- [ ]

In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand new. When it hit 2000 miles, the Tahoe stopped by itself, took it to the dealership, found nothing. Second time at 3300 again it stopped, stalled, took it again, found nothing. Third time 4500, took it in, replaced negative battery cable. Fourth time 5357, took it in, replaced fuse box. Really. Unbelievable. Frustrated, not confident in vehicle, safety issue. What to do, suggestions. Anyone.

I think Chevrolet manufactures in my opinion, a decent line of vehicles. There is pros and cons to every car manufacturer and for the value Chevrolet does make a dependable long lasting vehicle. There are so many variables to that statement too that I also think it can be a toss up or luck whether yours will be included in that group of being long lasting or dependable!

My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

Chevy silverado 2009 - $800 mirror replacement for a right front turn signal bulb out. A poor assembly in the right side mirror needed to be replaced to make a right turn signal, in the front only, work. Its GMs issue, no fault of mine. GMs consumer affairs is less than accountable. Out of warranty, yet no damage other than the wiring, and 60,021 miles. Proof in the mirror I have. They caused the issue, but its mine. Caveat Emptor.

It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!

4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.

I always loved pickup trucks and it features four-wheel drive and weather resistant tires as well and state of the art heating and air conditioning. Also the tires are great. It has been reliable and fuel efficient too. The total price has been reasonable as well as the payments. And the color is simple and exciting. When buying the vehicle the staff was extremely helpful. But I dont like the eroding the paint gets from the salt on the road during weather. I also dislike the radio which is oversimplified and doesnt get a good signal.

Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

I have had several sub-compact SUVs and the Trax is one of the better ones. It has a good ride, handles well, and has enough of power. Good full mileage for an AWD vehicle. Price is in the ballpark with the competition. I would recommend this vehicle to anyone in the market for a sub-compact AWD.

I purchased the Malibu brand new with 52 miles in March 2016. The first 6 months was good. The gas mileage did not meet what was specified but it wasnt bad. Towards the end of the year my car wouldnt start after stopping at a local grocery store. I had to wait till 2 hours later for it to mysteriously cut back on. Once it did the air was stuck on high and the radio wouldnt come on. Took it the following Monday to the dealership that determined the computer needed a reboot. Everything was fine for a few more months then the car cut off again. This time the dealership could not find anything. The car continued to cut off randomly at times while driving. Each time two different Chevrolet dealerships could not find the problem or cause. I am concerned for my safety as this occurs while driving. This makes me rethink and question the brand Chevrolet.

While my Tahoe was a little pricey, I absolutely love it! I have owned Chevys most of my life; Camaros, Z-28s, Chevelle Malibu, Impala. Prior to buying my Tahoe, I had a couple of non Chevy automobiles. However, my favorite T.V. show is Criminal Minds, and I wanted a car just like the ones they drove. I kept my eye out for a good deal on a Tahoe, so I could own my dream car, and, finally saw it as I passed by a Chevy dealership. I popped into the lot, test drove it and thats all she wrote. I trust Chevys, so there was no research needing to be done! It has so many features, that even today, I still find things extras on this car that I didnt know I had. I feel very safe and secure driving it!

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

Chevy would only tow 25 miles for roadside assistance tow, I find this very unpleasant. Many other brands offer roadside towing and as long as it goes to a branded dealership for service, they dont care if its more than 25 miles, of course I dont expect them to tow it 500 miles but when the dealership within 25 miles says that they cannot take the vehicle for service before a week, I think its a valid reason to use a dealership which is 13 miles more than 25, and roadside should cover, its one of the reasons ill never buy chevy again, on top of the reason that the water pump blew after 16 months and less than 20k miles.

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.

The HHR doesnt hold up as I was led to believe. The look is good but very little power for acceleration. Paint is dulling and worn. 2 blind spots backing up.

This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.

I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and handles excellent. Im a little upset that my HUD is no longer working and is not covered under my extended warranty. I am very happy with the car. Not happy with the service department of the closest dealership where I like to get the car serviced. Chevy did an awesome job with the Camaro, the seats are comfortable, its easy to get in and out of, like my bigger cars, trunk is a great size, even with the top down. Its all around a great car!

My Chevy Cruise was so wonderful and dependable. It was light blue, and drove like a dream. It had a great sound system. Lots of room for friends or hauling things. It was four door--my favorite style. The trunk was very roomy.

I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.

I loved the style of the car. The Chevrolet Cavalier was an older car, but it was a great little car. It got great gas mileage, Air conditioning and FM Radio and it was just the right size car for me. It looked like a sports car, but with a 4 cylinder engine, and had all the features that I needed in a car. It had a roomy trunk for groceries and enough room in the back seat but I would have liked to have a little more room in there for the passengers.

Chevy Trax 2017 had problems since I bought it. Dealer management changed during process. Wanted them to take it back and get a different car, but they wouldn’t help me. Car pulls to the right so bad it will pull you off road. The service manager said they fixed it, but it’s worse than it was. Trax not comfy, it’s cheap, seats are foam, doesn’t flatten easy in back. Mpg good, but it’s so bouncy and noisy I can’t drive it far. Do not recommend Freeland Chevy or this car. Been Chevy owner many times - worst experience ever!

It runs great and has great gas mileage. I love the color and the style of the car. I love the features it has, the shape of the car, and I also love how it is so easy on gas. But sometimes it takes more oil than it did before, so I think I might have a problem with that part. It has a little high mileage as well. I have had it for a couple years now, and runs so smoothly for me and also for my family. We run a lot of errands with it. Everyone in my family just loves it so much. Would hate to have to replace it.

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

I would give them 0 stars but they do call you and check on the issue, but they dont fix the issue. I have a 2017 Chevy Cruze LT and the check engine light recently came on so I took it to autozone and had the codes read. The code came back for a knock sensor and since I have a warranty on my car I called to check to see if it was a covered part with them and confirmed that I have 1 hour free diagnostic and the part was covered but the check engine light went off and stayed off for a few weeks. It came back on not too long ago and this time the codes reads intake airflow system performance so I just take to Chevy because at this point I am just done with the car and dont want to cause any damage driving it. The problem Is that I have been in contact with Chevy corporate for 2 months on this issue asking for assistance because if the part is something that was not covered under my warranty I didnt think I should be responsible for it. They have done nothing to help out with trying to solve the issue.

Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?

I have the 2015 Chevy Silverado and have been very satisfied with product. Has the comfort of a automobile and drives like a automobile, have had no issues and the manufacturer has been awesome in maintaining it.

In the last 4 months I purchased 2 used Chevy Volts with low miles and excellent condition. They replaced two Toyota Prius my wife and I owned. We’ve been Prius owners for 12 years, and have had a great experience with Toyota, but the Volt appealed to us for its much greater battery capacity as well as how it drives. What I didn’t anticipate was a far worse repair experience than I’ve ever had with any car in the last 40 years, and the fault is with Chevy and GM, not the dealer, for not having a commonly failing part available for the repair. It’s been 3 weeks now waiting for the part. In the meantime over many calls to GM for help, they have been absolutely awful. Day after day they apologize but they can’t tell you when the part will arrive, so I don’t know when I’ll get my car back.Three weeks after buying the second Volt, I had a problem starting it. I eventually got it started and drove it to the closest dealer in Arlington, MA. They told me right away it sounded like a common problem with the shifter assembly, but unfortunately the part was in backorder. Under the extended warranty I purchased, I had 6 days of a loaner car covered, so I got one and didn’t worry. A week later, the dealer still had no idea when the part would come from GM.That’s when I called GM and opened a case with Customer Service. The call center folks are friendly and try to help but are extremely limited as far as solving any problem. They assigned me a Senior Advisor however, and that was supposed to get my case escalated. But the Advisor also couldn’t tell me when the part would arrive. They also could not offer me any coverage for a loaner car during the extended wait for the part. The Advisor resorted to reciting policy to me on this issue. On multiple occasions I have tried to reach the Advisor to share information from the dealer or ask for an update. I’ve never been able to reach her the same day or next day. It has taken 2-3 days and messages and escalations for her to respond.Last week both the dealer and GM said the part was expected to ship that week. It didn’t. I called every day for an update and never got any sense that anyone knows anything about the parts availability. Then they said the part shipped last Friday so it should arrive that day or next day. The dealer looks for it every day but still hasn’t seen it (Tuesday). Again my calls to the Advisor, to ask about tracking the shipment, have not been returned.After borrowing my wife’s car for a week, which left her without a car, and getting rides to work from colleagues, I rented a car yesterday. With the extended warranty already used, and GMs policy preventing them providing any coverage since the manufacturers warranty has just passed a few months ago, I am now stuck with the rental cost, for how long I don’t know.The dealer says there’s nothing they can do til the part arrives. GM customer service says there’s nothing they can do to get the part to the dealer. The people responsible to make the part and ship it are completely insulated, as are any higher level managers, since customer service has said they can’t provide me any further contacts.I think the Volt is a great car. This mechanical issue is very minor. The car has a good reputation for reliability. But Chevy and GM can’t seem to provide a part for a common issue in the car. I’ve since heard that some Volt owners purchase and stockpile certain parts that occasionally fail, because they anticipate GM won’t be able to provide the part for repair.At this point I’m committed to the car, but don’t think I’ll ever buy another GM product in this lifetime, based on how poorly they’ve handled this. And I recommend the same for any car buyer. A global, multi-billion $ company can’t have common repair parts available within a day or two - that is a company that deserves to go out of business. And no more government bailouts. After buying the first one several months ago I bought another. Three weeks later I had a

This is my very first car purchase. A car that I fell in love with and built myself down to the features in this car. Car purchased 8/16/17 drove off the lot with 30mi on it. About a week after having the car it shut off on me and has been happening since. For a brand new car why is it shutting off intermittently? This car has been in and out of the shop since I got it. The dealership Carl Black of Kennesaw finally witnessed it after having my car for about a month in January and replaced the fuse block which they thought was the issue. 2 week after getting my car back it shut off on me again! Brought them the car back the following day for them to keep it for two weeks and put over 1000mi on it. This is beyond ridiculous. Chevy is telling me they cant buy my car back because its under warranty. But dont safety issues qualify my car as a lemon?! If this car dies on me on I-75 and I get into a car accident will GM/Chevrolet really want to deal with this type of lawsuit?

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.

The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.

Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!

For a 2019 Camaro rs. 1 drl is out. Chevy needs to replace the full light. $1800.00 for a light. American. Foreign here I come. I see why they are not selling. Gouging for a light. Its a safety device.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

The 2020 Chevy Equinox is a nice sized wagon. The ride is comfortable and the seats are great having the option to add air to your lower back for long drives. The only thing I do not like about this vehicle is that when the wind blows, it goes all over the place, especially if you have your window cracked. Overall, seems to be a good fit for my family!

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

My experience with Rick Hendrick Chevrolet could care less in repairing your car, made errors and cover up. Because of our posting of poor service they now refuse to service the car. Want return calls. GM seem not to help.

Love that car...very safe and save lot on gas for long trip. Enjoyable listening to loud music that I can hook up my iPhone to the car that include USB plug. Just wonderful and comfortable car. Have been great and havent any complaint from my family about the car we own. Itve been a year that we own that car. Im so blessed to own that Chevrolet Cruze!

I have really enjoyed this vehicle and have taken it in many long road trips. It is quite comfortable to ride in for long periods. It has been very dependable. Only needed minor cosmetic repairs and regular maintenance such as new tires, replacing headlights, etc. I like the silver color and that it came with lots of features factory installed like sunroof, XM radio and GPS. I like that it has room for hauling stuff, the back seats fold down and it has a very spacious cargo. Also it gets excellent gas mileage and I just like the overall look of the car. But the backseat doors are very small and do not open wide. It makes cleaning difficult. I also am not able to put a bike rack on the back due to the hatch back. Also I wish the console between the two front seats wasnt there. I never use the cup holder and I have to put my purse in the back seat if I have a passenger.

I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.

I bought my car used. It was in good shape and had low mileage. I really like the pick up. It has being turbo charged. The dashboard has everything you need right there in front of you. The back up camera comes in handy also.

I purchased the 2019 Chevy Silverado Custom 4 door crew cab about 1 month ago. After seeing several of the other models and comparing the Trail Boss, the LTZ and others I went for what I thought was 1 grade below but, still above the work truck. The vehicle I wanted was being used by the dealers fleet dept. After taking a quick peak of the outside they took the truck to clean while I went to close the deal. After a few days of driving I realized the center console did not even offer storage. The truck drives heavy and lacks some of the great features my base 2015 Ram truck offered. Last week I jumped in my friends 2018 Ford F-150 work truck and it blew my 1500 custom out of the water with features on the steering wheel and stereo that come standard. Chevy is nickel and diming their customers. I will never buy one again and can not wait to get rid of it!

I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.

My Chevrolet is one of the worst vehicles ever built. It has inherent manufacturing issues that were ignored and the cars were sold anyway without any regard for the failures that were known by the manufacturer to occur. I hate everything about it. There isnt one thing that was built to last. The production should have been stopped immediately... no that didnt happen. GM just sent all the cars to be sold to consumers with the built in defects.

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.

The build quality seems to be good but not perfect. The same with performance. I love the Chevy Volt. The battery gives us enough range on a full charge to get almost anywhere during the average day. Its quiet and runs smoothly with lots of power. There have been problems, of course. While the software is generally great, the entertainment center software had big problems. Software updates have helped a lot. And, we had a problem where the transmission control unit short-circuited. Thats pretty much it in a nutshell.

The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.

My 2007 Impala has truly been a pleasure. I am a Chevrolet fan. Chevrolet is a brand that I would recommend to friends, family and friends. I have owned many cars and only one was not a Chevrolet.

I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for 7 years to get off their mail list and they ignore EVERY Request!!! Ive already stopped using their service dept. I am SO SICK on getting their Certified Service mailings and they wont stop. Ive tried opting out by calling GMC, The Dealer and using the gmcontactpreferences dot com, but these arrogant jerks have ignored my requests for 7 YEARS!!! What a waste of paper. I am sure I scared the crap out of the last person to answer when I called AGAIN to get off the mailing list. Im selling a car I love, and switching to Honda!

Purchased the 2016 Trax in April of 2016. Since then it has been in the shop 6 times for 3 different issues; which the service department still has not fixed. They also lied many times about fixing the issues and also just recently scammed both myself and the insurance company. This dealership is not to be trusted as they lied to me about the quality of the car when I purchased it. There are manufacturer defects in the car as well. This dealership and the manufacturer have done NOTHING to resolve these major issues with this car. Now; they wont even talk to me. They have basically washed their hands off me without actually taking care of the problem.

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

My 2015 Chevy Trax has been great! Good gas mileage, plenty of room. Not a luxury car but it runs well and does very good in our western Pennsylvania winters. I have taken it on a few long trips and was able to keep up with traffic in all conditions in various parts of the u.s. The add works fantastic without the hassle of my old 4wd. I would buy it again.

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.