I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

I have had this car for 14 days. When I bought it the salesman could not get the nav to show anything but one major interstate. I trusted (HUGE MISTAKE) that the dealership would make it right. Now they tell me it has to be set at 150 feet to show street names. If youre on the highway going 60 mph - or even back roads at 40 - you wont have enough time to make the correct turns. Had they been honest about the severe limitations of the cars navigation system, I would have NEVER bought it. It would have been a deal breaker. I feel the dealership beginning to be very sleazy about this: Hyundai Great Lakes in Streetsboro, OH. Theyre basically telling me tough luck.I will not take the car back; am preparing to call my lawyer and will scream to the high heavens about this. I was tricked and lied to by this dealership. JUST DONT BUY A HYUNDAI... SEEMS LOTS OF THE DEALERS ARE SLIMY!!

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

I have never been so disappointed in a brand in my life. I will die screaming from the rooftop how awful Hyundai has been in regard to this MAJOR recall. The engines was recalled in 2017. I had it check. ONE YEAR later it blew while I was driving it with kids in the car. The only way I could get urgency from anyone at Hyundai was to merge a call with corporate and the dealership together because neither could lie to me at that point.Today 6 weeks later I am attempting to get my claim reimbursement and I just noticed NO ONE contacted me to tell me that there was missing documentation. So I called the claim department. They informed me that not only do I have to submit a receipt for the towing I needed to show a bank statement. Additionally, the documents that the supervisor Kaitlynn told me I was missing was completely different than the documents that Guadalupe (my claim agent) listed on my claim site. So had I not called I would have submitted documents that I didnt need to submit prolonging the entire bunk process set in place.Now the dealership... I picked up my car and left a message on 9/29 asking for a return call. I called again today 10/9 because I had no return call. They listed a oil change sticker on my window for 8500 from the day I picked up my car. When I spoke to someone today they stated oh no. It needs to be 3750 miles and asked if I wanted to make an appointment. MAKE AN APPOINTMENT? I just picked up the car. NO. Nor will I take it back for additional service. This is a disaster and will be the LAST Hyundai I buy. BUYER BEWARE. This is not a good brand that values customer service. This is a cluster of a company that is barely getting by.

I purchased a used 2007 Hyundai Sonata in June of this year. Two weeks after I got it the engine blew. A rod went out the bottom of the engine, through the oil pan, and onto the freeway. This was a known problem and a major recall for the newer models. Since my car wasn’t included in the recall, even though it’s the same exact problem that has caused a major recall, Hyundai won’t do anything about it. So, let me understand this Hyundai... Because of your engineering incompetence and poor customer service I am now responsible for finding $4000 to replace the engine? If it wasn’t a known flaw I’d be happy to say I had some bad luck and that it was just too bad. But this makes me so upset to be treated like I did something wrong by expecting something to be done about their faulty product. I’m not asking for a brand new car, I just want my car fixed and even a used engine would be fine! I’m not asking for too much I don’t think. I have contacted Hyundai and their response was that it’s out of warranty so tough luck. Yeah, thanks Hyundai, never again!!

My 2007 Elantra SE was just totaled this month. This car is one of the best cars we ever had. It still runs like a top but the rear end damage totaled it. This car never needed anything besides regular maintenance. It now has 230,000 + miles on it. It was very comfortable, peppy car and it will be missed! This was a great car and I will buy another one.

We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didnt want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

I have had my Veloster for 1.75 years and in the last two months, it has been in the shop now two times to have the fuel pump replaced. This time, a week while the tech talked with the company tech because they didnt know what was wrong, decided to replace the fuel pump again but mentioned it had two fuel pumps. I cant find anything about a second fuel pump. I am really concerned as it at times wont go over 20 mph and this good be very dangerous on the freeway. I love the car but not real happy about this problem which is now become reoccurring!

To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.

We purchased a Hyundai Eon car on June 2013, Hans Hyundai, New Delhi and as of now, i.e., December 2018 it has 7,900 kms on it. We are facing the following issues with the car: (i) EPS light coming on and the power steering feels too hard - I took it to the workshop and they say the power steering module isnt working and needs to be changed. (ii) Air conditioning not working - The workshop says gas isnt there. (iii) Boot door doesnt stay open - The workshop says both boot struts arent working and needs to be replaced.To our surprise, the car which has not even been run for 8,000 kms has all the above failures. This shows the poor quality & workmanship of your product & it is not acceptable. We as customers buy your vehicle considering the reliability & quality of the cars. But if the car cant even run 10,000 kms without issues then how can we consider the reliability of buying Hyundai cars. #FaultyHyundaiEPS #FaultyEon #Hyundai #HyundaiIndia #RightHereRightCare.

I wouldnt be writing this if I could have resolved my issue with the dealership or the district manager, but I have been given excuses that came with delaysand ultimately a denial to repair my engine after a complete failure with about 70,000 miles on the vehicle because they saw sludge in my engine. In the spring of 2010, I purchased a 2011 Hyundai Sonata Limited. I am the original owner. I had been so pleased with my car that I actually convinced a friend and my sister to also buy a new Hyundai. After my engine failure on April 5, 2011, I had my Sonata towed to Glendora Hyundai in California. Today, I was informed that my repair has been denied because they found sludge in the engine. I did provide all my maintenance records but it seems that is not good enough to use my 100,000 mile warranty. It took the dealership 18 days to tell me that my repair has been denied. Of course during this time, I have been renting a car since I was also told that no loaner would be provided while they tried to resolve what to do. According to them, the decision was not to repair the car was also agreed to by the Hyundai district manager. So much for the 100,000 mile warranty that they keep touting. Dont believe it. It seems they might have covered it had all the maintenance been done at the dealership. My advice is dont buy a Hyundai. They wont honor the warranty if you have a problem.

I bought a Hyundai I20 from Hyundai Culemborg - Cape Town. I took delivery on 30 July 2011.There was a noise coming from the steering and I informed the dealer.The noise got worse as I drove the vehicle.I was told to take my car to another dealer and they told me to take it back to Culemborg to sort out. I was then told to book my car into Milnerton, Cape town, which was inconvenient for me.Something was only done when I took my car into the dealer on Saturday, 10 September and asked for the manager.Eventually, my car was collected on 14 September. I was told it would take a day to sort out.I was then called on 10 September to say the part will only be arriving on 26 September and I would get my car by the 26 or 27 of September.I was offered a replacement car to use in the meantime, but an automatic was delivered. I do not drive automatic so I asked for a replacement which was brought to me.The two left hand doors dont line up either.Surely, a new car should not have these problems.These cars should be checked before arriving at the dealers, and clearly, this vehicle has not been checked correctly.I am paying a lot of money for a new car, which does not seem new. A new car should not need to have a part replaced! I am very dissatisfied with the entire experience of buying a new car at Hyundai. I requested a new car and was told I would not get one.I will be taking this matter further.

If you are reading this - Please do not finance with this company. About 3 years ago, a mistake on their end (on their website) returned my payment. The excuse they gave me was we only had the last four digits of your account number and therefore could not process your payment. Well, the entire account number was there, but the digits in front were shown as Xs, so my account number looked like this - XXXXXXXXXXX-0000. When I explained to them this was the issue, they reversed the late fee. You would think after this that the company would fix the issue.Well, this happened again recently in the beginning of April (2014). I was given the same excuse. They reversed the fee. I then made another payment (for two months). I made sure the account number, routing number, and checking number were absolutely correct (even have an email confirmation with all the information on it). This payment didnt go through again, and this time they will not reverse the fee. I repeatedly asked them for the reason why the payment did not go through. First I was told insufficient funds. Then I was told only last four digits were available. Then I was told the account number was wrong. When I repeatedly asked them for what account number they were given for the returned payments, they said they didnt have it on file. So how do you know it was wrong if you cant even check it in the first place? After several emails and phone calls, and a phone call with a supervisor named John, they absolutely refused to waive the returned payment fee.After the first payment was returned in early April, Hyundai Motor Finance should have immediately told me if something went wrong with the second payment (instead of waiting to hit me with a late fee/returned payment fee). Nothing showed on their website until AFTER they hit me with yet another fee. This is a real shame since Im happy with Hyundai Motors of America and my local dealership. However, if the dealerships are urging people to finance with this company, they too should be held accountable for poor customer service. They are refusing to do anything further. This issue is not resolved.To everyone reading this, avoid financing with this company. They truly do not care about their customers.

I have a seat belt in the back middle that the strap is too short and it falls in the seat belt hole in the seat. Big and little hands can not get it out. I have to carry a plyers in my car to pull it out. I explained this to Ed service manager and he said the car functions fine. Jim Smith, said that this was unacceptable and would take care of it. The next day Jim Smith changed his story and told me I had to call the 1-800 and file a complaint. They did absolutely nothing to help me and said the same thing that Ed said. Shouldnt it be an embarrassment to a company when their customers need to carry a plyers in their car to pull the seat belt out? Their customer service is the worst I have ever dealt with. This is my first Hyundai and my last.

Last night my 2011 Sonata would not start. I tried to get a jump start but was unsuccessful. I had it towed to the Hyundai dealership where they told me I needed a new starter. It was not under warranty. I always get my scheduled maintenance done and recently had everything checked. I have about 72,000 miles on the car. I was charged $405 total. What really bothers me is that the tow truck guy told me that he picked up 3 other Sonatas this week with the same problem. This may be a recall issue. Also the passenger seat is way too low.

My father owned a 2013 Hyundai Elantra. Previously the car had shown multiple failures such as the steering unexpectedly locking or brakes making loud obnoxious sounds. A few days ago my sister and mother had gotten into a car accident. The car had went airborne and went head first and hit a curb. The car is currently totaled and my mother had multiple injuries. The airbags had not opened during the process. This is outrageous and we would seriously like to have this problem solved. Luckily no one was in critical condition, but still this should never happen.

The 2012 Sonata is NOT a safe car as advertised. This fire happened without any real warning other than a small knocking sound for only a few minutes before bursting into flames. This car was up to date on service and oil changes and only had 25,000 miles on it. It was brand new when I bought it. Almost died seeing as though no check engine light came on and temp gauge was normal the entire time. Even when on fire.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

Hello, DONT BOTHER WITH THESE CROOKS, looking into my options for a court case as we speak. FIRST I bought my car in 2016. Everything was great in that aspect, my salesman Ron was very nice, friendly, down to earth and not fake. I left happy, I loved my car at the time. I went to the bank for a different reason, paperwork in hand because I was going into work right after that. One of the loan officers said, Hey you bought a new car. Congrats. You mind if I take a look at that paperwork, I said, Sure no problem.. Well well. Long story short she seen that they snuck in a $2000 warranty that I DID NOT agree too. We all know Hyundai has the best warranty around. 100,000 miles or 10 years which ever comes first. She also seen my rate was way too high. She fixed that as well. She also saved me almost $200 a month on my payment a year off the loan.Fast forward to today. I just got my title in. Ive paid off my car this year. Title says 3,229 miles on instead of 9 miles like it was when I bought it. Also says USED when it was brand new off the showroom floor. I have a picture of the odometer the day I bought it and left with it where it says 9 MILES!! not 3, 229 miles. I now do some research and see this is something they do all the time, sell people LOANERS and or RENTALS and say that they are brand new. Plop them on the showroom floor and screw over people right and left. Not me. Im not letting this go. NO way NO how! I work hard for my money and I will not be fooled by some car salesman prick in a Walmart suit. Thank god I took pictures of that odometer. Thank god!I called today and spoke to a DJ who actually said I looked up your paperwork and **. REALLY BRO? Ok. Tells me I knew I bought a loaner. I said, A what? You know a rental car? The hell I did. Joe and Ron never disclosed to me my car was a rental just like they didnt tell me about the extra warranty they threw in I didnt ask for.. Empire if your reading this... Ill be in touch...dont worry.

I want to share my bad experience with Freehold Hyundai. I wanted to buy a Sonata. When I contacted them, their salesman Frank quoted a figure which was as per our budget, so we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete **. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I dont know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete ** called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes, which were personal, and I didnt like them at all. I dont know how he could speak in such a manner to his customers. Very rude, ill-mannered and a guy with attitude problem. He doesnt deserve to be a manager at all. His customer handling is so poor that I dont know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Petes cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didnt even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/customer handling skills than Pete.When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone? This guy is so insensitive about his customers. I am giving this rating for poor customer handling, wrong price commitments and for the insult I faced there.

I purchased my 3rd brand new Hyundai in 2005. I have always chose Hyundai models as I believed in your vow of Americas best warranty although I had always paid them off and traded them in around 60,000 miles. I did make a decision to hold onto my most recent Hyundai which is a 2005 Hyundai Tiburon. I am a extremely anal when it comes to maintenance, to the point friends and family mock me. No one but the dealership has EVER been under the hood of any of my Hyundais. I have even taken it to them to have air put in the tires. I never missed a maintenance and am always at the dealership within the 3 months - 3,000 miles with checkbook in hand asking them to do whatever is necessary to maintain the warranty, value of the vehicle and to keep my car running. I just had the 2005 Tiburon in for scheduled service in April 2014. As always, this service department who had handled all my cars over the past 20 years said the car was in impeccable shape. Memorial day 2014 (a little over a month later), while driving I turned on the air. Within 5 minutes it started to jerk and sputter, smoke started to rise from under the hood and all my dashboard lights came on. I pulled over and called a tow. The next day I was in shock when the service manager called and said the engine had blew. I was not concerned with the cost as it was still 20,000 miles and 1 year under warranty. When I asked how this had happened, he said the car had a small leak in the radiator which caused it to overheat. I begged for answers on how this could happen. How I would have known there was a slow leak and if there was light that should have warned me and how the engine could have blown from overheating. Nothing Greg from Hyundai City said made sense to me on how I could have done anything different to prevent this. All he could say was because I had driven the car for an extended period of time, while overheating it would not be covered under the warranty and the cost would be about $3,000. There was literally minutes between realizing something was wrong and when the car died on the side of the road. There was not a single sign before this moment that would have led me to know something was wrong. He also went on to explain because the radiator wasnt covered and this is what ultimately caused the damage, they could not possibly cover the cost. I have no words. I have sent countless customers to this dealership as well as given Hyundai 60,000 plus dollars worth of business. They know how meticulous I am about service and have all my records. The car had 80,000 miles on it and just a month earlier was told the car was in perfect condition and now it sits with a blown engine without any fault of my own. I could not have done anything more to maintain the car or meet the warranty criteria. I did file a case with Hyundai but based on what Greg has told them I received an email stating that they will not honor the warranty. I am heartbroken and have no idea why the company I was so faithful to would treat me, let alone any customer this way. I have no words. I had no doubt that Hyundai would do the right thing but I am growing less and less faithful. I have no idea how this happened to my car and the company who can make this right refuses to. I know losing one customer is not a big deal to you but at the end of the day your integrity is all you have whether it be with one person or millions. It is all the same.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

I have had several trips to Hyundai for the airbag light staying lit all the time. They said that there was a problem with the sensors under the drivers seat and fixed it. The problem continued, and after the third time, Hyundai said they could not cover it under warranty. Then a recall letter was sent to me, and I had it fixed at no charge. Last week, I was in an accident and totaled the car. I hit someone going at least 40mph, if not more, and the airbags still did not deploy. Nobody was hurt. One of the selling points the dealership used was the safety ratings and the airbags. What a joke.

My 2016 sonata is a month old. The adaptive cruise system has failed and initiated an emergency stop while driving. The driver door is misaligned and allows road noise into the cabin and water into the sealed part of the door. The drivers side windshield wiper is misaligned and fumbles across the windshield making all sorts of noise. When I went to Hyundai of Serramonte the service clerk directed me first to a body shop. Then to the Hyundai where I purchased the car since it was a different dealer. Then told me the problem was normal and pointed to a far off car and said something like all doors are like that. We then walked over to the other car so I could show him the weather stripping on the other car does not create a gap like is on my car. He then said I can make an appointment if I want and walked off.

I bought a 2016 Rally Edition Veloster, I have had nothing but problems with it. I have already had to take it into a body shop to get the paint fixed twice and I am looking at more work now. I was told by the body shop that it’s not the issue with my paint but the metal underneath being defective. They gave me an estimate of approx $3000 to get this work fixed. Now no one from Hyundai or the dealership wants to help me out. I keep getting the same answer. Very disappointed since this isn’t my first Hyundai. It’s my 5th. So now I have a 2 year old car that is rusting from one end to the other. Oh yeah, forgot to mention it just got towed into the garage for the second time in a year for breaking down.

It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.

I was driving my 2007 Hyundai Entourage on my way to work when suddenly my driver side airbag deployed. I was not able to see for few seconds which caused me to hit a tree on the passenger side. Note: The front passenger side got the major damage, however its airbag didnt deployed on impact against that tree. My driver side has no damage at all. Luckily it was only me driving and none of my children were with me that day. Luckily the accident happened in my subdivision which is only around 15 mph drive. Had this happened in the highway, it could have caused more damage and probably fatality. 2 questions here: Why would my driver side airbag deploy all of a sudden at a low speed, driving straight on a smooth/dry road in a subdivision? And why didnt the passenger side airbag deploy on impact with that tree? Had one of my children been with me sitting in the front passenger seat, he or she could have gotten seriously hurt - the airbag wouldnt have been there to protect them from serious injuries. We love our minivan and never have any major problems with it since we bought it. It only has around 150,000 miles. This is a MAJOR SAFETY concern that the company Hyundai should address.

In June of this year (2016) I went to motor vehicle to get the necessary paperwork to register my car in my new location. I called Hyundai Motors to find out what I need to do get the title transfer. I was told to fax all my information to them including the paperwork from DMV. I faxed everything down to them in June and I was told it would be a couple of days, to get it to the mvc. As of today I still do not have my title. I have called almost everyday and Ive been hung up on. Ive talked to 4 different supervisors and gotten stone walled on every phone call. Their favorite answer is The title dept isnt available at this moment. Hyundai Motor has the worlds worst customer service and support.

Purchased a used 2015 Santa Fe because of good reviews and reliability, or so I thought; unbeknownst to me the vehicle had recall and service campaign issues after class actions alerted the public to defective engines produced for many years, known to cause dangerous engine failures and fires. A former Hyundai engineer whistleblower was awarded over $200 million for alerting about the engines in production which had massive safety concerns. Many consumers had dangerous engine failures but end up being told their necessary engine replacement is not covered due to loopholes or their lack of installing a bandaid fix; software that does not fix the engine but it merely is meant to alert the driver if engine failure is due to happen.Many consumers are told Not covered because service campaign was not performed to install software which was a bandaid fix anyway. The software does not fix the defective engine...it simply is installed to hopefully alert you if the defective engine fails. Whether it has the bandaid software installed or not...if the defective engine fails, Hyundai needs to cover the replacement engine.

I am uncertain if this review is specific to Hyundai Blue Link or Hyundai overall. I am writing this review for solely my experience with Hyundai Blue Link. When I originally went to lease my 2016 Elantra GT I want a remote start. The salesman who was also the sales manager informed me that I couldnt get a remote start installed because the ignition was a push button ignition, but he had a better alternative, HBL. He told me that it was an app on my phone and I could remote start my car from my phone. He said it was $99/yr, which was a better deal because the remote start was $400, and this was a 3 year lease, and he was giving me the first 3 months free! When my first renewal came my credit card was charged $198. I immediately called HBL and explained that my credit card was double charged. The representative explained that my card was not doubled charged; there is a base package called connect to care that all HBL subscribers have to have that is $99/yr, and the remote package is an additional $99/yr. I explained to the representative that, that wasnt how HBL was explained to me; I was not informed about any connect to care package that was mandatory. To compensate me for the confusion the representative extended my services by 3 months for free, but explained from here on out if I wished to have the remote package that I would also have to pay for the base package as well. One year later, I received a notification from HBL that my credit card was going to be charged a renewal fee of $99 on a given date. I called HBL and explained to them that they are 3 months premature in charging my card. They explained that only my connect to care package was extended for the 3 months, not the remote package. I explained that it was my understanding that both packages were extended, and that I didnt want the connect to care, but they were forcing me to have it if I wanted the remote package. I do not recall at this time the entire conversation I had with the representative but towards the end I told the person on the other end that I too was recording the conversation (I lied, I wasnt recording the conversation), and they replied that I didnt have the authority to record the conversation and hung up on me. I immediately called back and long story short, I told the representative that answered my call this time that HBL did not have my authorization to charge my card. The person responded with, I dont need your authorization to charge your card, and it will be charged in the amount of $99 on this date. I ended the conversation with the call center. I called Hyundai motors, and demanded to speak to someone in management. The representative said she didnt have a way of transferring me to someone in management, but she gave me an email to a manager with HBL. Turns out the person she referred me to was the head person over all of HBL. This manager, or VP, I do not recall her title other than she was the head person over HBL, completely sided with me. She pulled my credit card info from the HBL system, and gave me free services through the end of my lease. I believe she also may have fired some individuals but I dont know for sure. Fast forward to current times, I turned my lease in 2-3 weeks early and purchased a brand new Hyundai. I called HBL to transfer my remaining 2 weeks to the new vehicle, but they said that wasnt possible. I have not continued my subscription with HBL with my new vehicle, solely because I feel $198/yr just for remote start is a rip off. I would have given HBL 1 star, but because I was compensated for my troubles I felt they deserved the extra star.

I have a 2013 Hyundai Elantra and car just went over a small pothole and my tire was flat. I used Hyundai roadside assistance and they towed the car to the nearest dealership. Today they said that the wheel was damaged and I would need a new one costing $450. I asked them whether they would be able to fix the wheel and they said that they dont do that at the dealership and I would have to take it elsewhere. Here is why I am angry.Elantra does not come with a spare tire. They guarantee a huge mileage and one factor is because the weight of a spare tire is reduced. They also say that in case of a flat tire, we can drive around 50 miles to the nearest dealer as these are all tubeless tires and would still run with a flat tire. Well that is exactly what I did and I drove for 3 miles and the car started wobbling and I had to stop as I had my baby inside my car. Hyundai has free roadside assistance and this is why I cancelled my roadside assistance plan with my insurance. However there is a catch here - the car gets towed to the Hyundai dealer (in this case Patrick Hyundai in Schaumburg) who then makes sure that they rip the customer off so that they do not have to bear the cost of the tow.They told that the wheel itself had to be replaced. The rim was banged up and they had to replace the wheel. If was the roadside assistance of an auto insurer, we could have towed the car to any mechanic near us and they would have fixed the wheel. But now as my car is in the Hyundai dealership, I have to replace the part. The wheel gets banged up when it goes on a pretty small pothole? What kind of a wheel is this? The tire is not damaged at all but the wheel rim is damaged. How could this happen. Either Hyundai wheels are not good quality or the dealership is trying to rip off the customer to make up for the towing expense.I wanted to take the wheel to a different workshop to see what they would say but I badly needed the car today and I had to travel tomorrow morning. So I asked the dealer to go ahead and change the wheel. Overall I am unhappy. I am warning all my friends about this as many people fall for the 10 year warranty and free roadside assistance and 8.95 oil change.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

After four years of usage and 145000 km, I experienced a leak from the heater unit located inside the vehicle. The local dealer through the warranty department refused to address the problem indicating that I will have to pay in order to have the problem solved. I am concerned since I believe that problem should be the last to occur in a vehicle since if one is not familiar with vehicles it can cause the engine to overheat and engine damage. I have had vehicles in the past. This is my first Hyundai and I never had such problems with them.

They repaired the throttle sensor on my 2007 Hyundai Santa Fe on 06-27-12. I did not notice that the hood latch did not work after until I went to have my battery checked the first part of 08/2012. At that time, I called them about it. The man, who was my service tech, did not say much. I took it to my dealer the last of August to have some work done. They told me that it would cost $119.00 to repair it. I feel that West Broad Hyundai of Richmond should repair or pay my dealer for the work. The latch cover on the inside of the car had to be taken off in order to open the hood. You now have to pull the wire to open the hood.

I have to say, I made a huge mistake going with my tried and true Honda or Toyota. To save a few bucks off sticker I purchased a 2013 Hyundai Elantra GT. At about 60,000 miles, imagine just when the warranty really expires the car starts to stall when I start every once in a while, about every two months, finally the thing stalls in the middle of the highway. How pleasant that experience was. In any case I get towed to nearest Hyundai dealer who proceeds to charge me an upfront diagnostic fee. I have no choice but to pay to find out what is wrong.The manager of Hyundai dealer tells me I need all new spark plugs and ignition coils to the tune of $600 plus dollars. I tell him that this stall issue has been happening for a while. He says, Sorry you passed 60,000 miles. Its your fault you didnt bring to dealer sooner. I say, Ignition coil and plugs are supposed to last a minimum of 100,000 miles and you know Mr manager that the problem started well before I passed 60,000 miles, it didnt just wake up at 67,000 and drop dead. I said, Can you work with me? I will accept some responsibility, for not getting here earlier, lets split the cost. Manager says, No can do. GO to corporate and ask them.I do call corporate and go through the whole thing that these plugs and ignition coils did just break down overnight. I know I am 7,000 miles over the warranty but I feel because of your inferior parts caused the failure, is there anything you can do? The old lady at Corporate who I am speaking seemingly takes some pleasure in telling me basically to go pound sand. I go back to the dealer and explain how rude corporate was and not covering anything. Dealer says, That too bad but thats corporates decision not mine. I cant help you. So as a customer they make you go between the dealer and corporate. Corporate says not my fault ask dealer. Dealer says not my fault ask Corporate. Nice customer service, just a game.Finally I break down and ask the dealer to make the fix. At first they dont tell me that they need to only replace the ignition coil that is malfunctioning. They tell me all four have to be replaced. I happen to google it then ask if all 4 coils need to be replaced. Mgr says, Oh right just the one that is not working, that will save you money. Fine, I tell them to do the fix.Finally the car is supposedly fixed and I pay for it and get in start to drive away. To my astonishment now the car is ticking loudly. I cant believe it. Its worse. Anyway I now have to make another appointment to fix the new very loud engine ticking noise. I have not done so yet because I am going to trade the piece of junk in for a real car like a HONDA or a TOYOTA. Point is Hyundai makes cheaper crappy cars that may run for a bit then slowly break down. BTW the resale value of the Hyundai is horrible. Its pay me now or pay me later. Moral of the story you should pay a few thousand more for Honda or Toyota which is proven to last and has higher resale values. GOODBYE HYUNDAI.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

Have a 2013 Azera - there are multiple Azeras up the east coast with engine problems. They all got their long block replaced except mine. Got the short block because they were all out in the US. After dealer having the car over 40 days it is shaking at a stop (almost stalling), scared to drive my kids in the car. Dealer says nothing wrong with it now. Time to get window markers and put a lemon on it so everyone knows Hyundai wont do anything except free oil changes...how terrible!

I have been contacting Hyundai Motor Finance to try to get them to transfer my title from GA to NJ since April 2014. It is now October 2014 and I still cannot register my vehicle in NJ because they have not transferred the title. I have sent them three request and they claim to have not received the first two, despite my fax confirmations. They are currently preventing me from complying with NJ vehicle registration laws because I cannot register the car without the title. They also will not let you talk directly to the title department, instead making you talk to a customer service agent who acts as an intermediary between you and the title department. This inefficiency is now causing me to break the law, as my vehicle is unregistered and I cannot register it. Ive now had to take a day off work to go to court to explain why my vehicle isnt registered. Im not sure what to do. I cannot keep driving a car that cannot be registered.

I purchased my first Hyundai two years ago! After hearing nothing but glowing reviews about the company and the cars dependability. Sadly I cant say I have seen any of that! After 12+ trips to your dealerships for service issues this purchase has left me with nothing but regret. I have taken my vehicle to two separate dealerships in Nashville in hopes of receiving better service. I have time and time again been left disappointed. The car dies while driving down the road and all anyone can tell me is that it must be bad gas or Im letting it get too low before refilling. They have even given me lesson on how to pump gas which is an insult to my intelligence. My touch screen dash went out only to get replaced with a dash that was even more broken than the one I drove in with. I was left to drive around with a none functioning dashboard till yet another could be ordered. Recently after taking it to an outside mechanic even more issues were brought to my attention that in all the times your dealers have had the car were never even mentioned to me! The recall work on my rear brakes (which I was never even informed had been recalled!) wasnt holding up my rear brakes were still malfunctioning and causing wear to my front brakes. In addition to the fact that my cars rotational tires were on backwards! It saddens me to think a company so well noted for its customer service in the twelve times it had my car never took the time to even look at my car long enough to notice such simple things as tires and brakes! This level of neglect has made me feel unsafe to drive a car from a company who can take my safety and the safety of others on the road so carelessly for granted. I initially purchased the car for 16,995 before taxes and now less than two years later they are telling me the value of my car is a mere 8,995. Seeing as how no one has stepped up and taken accountability for these issues it seems my only choice is to go online and post reviews. I just dont understand how this level of service has become acceptable? What happened to your morals and value?

I owned a 2010 Hyundai Sonata and was in a very bad car accident where my car was totaled. This was reported and filed; all information and pictures were sent with State Highway Patrol accident report and nothing was done. Hyundai is a liar and they don’t stand behind their product. It took six months to receive a letter stating it was not a defect in the air bags. How can your car be smashed up against a concrete wall and a semi-truck and your air bags not deployed none of them? Hyundai sucks. If life is important to you and your family, don’t drive a Hyundai.

I slid off the road and called roadside assistance. I had been pulled out about a month ago, also. This time they said they would not pay for being pulled out. We have had a severe winter and have had a lot of ice and snow. On the Hyundai advertising it says, 5 years unlimited roadside assistance, with 24/7, 365 day service. The roadside assistance representative said they recently changed their rules. (Almost a year after I purchased my 2013 Sonata) I talked to representative **. She never told me what rule they changed. I told her they couldnt change the rules retroactively. She said they could and did so. She referred me to the towing service subcontractors. (Cross Country Motor Club) The motor club informed me that the car had to be less than 10 feet from the road, to be pulled back onto the road. I asked him who made that new rule and they could not tell me that. I told them that if a car slid into the ditch, it would be 10 feet from the highway 90% of the time, and that would make roadside assistance unusable 90% of the time. I threatened to go public to the internet and also press a possible lawsuit. My car is well within the 10-foot rule. They still refused. I’m handicapped and a senior citizen. The roadside assistance was a major reason why I purchased the car. Now, Hyundai is going back on their word. I started to call my dealer and before I could talk to him, a towing company called and said they would be at my place within 2 hours. I called the towing company and asked if Hyundai was paying for it and they said yes. Hyundai previously said they would call to get me help, but I would be charged $170.00. I dont think that any customer should put up with a company that treats its customer in the above manner.

Began discussions with Hyundai over GPS map upgrade - for my model, $300. For other models $99. During email discussions GPS failed and warranty expired. Didnt buy car from Towne Hyundai, so they and regional support dont want to cover replacement under Goodwill consideration because they didnt make any money off of me. Hyundai Equus says in writing theyll replace it free. Dealer says NO, theyre only authorized to pull it out and ship it somewhere for repair, could take 2 weeks, could take a month with no map, no radio, no electronics as its all tied together. Never received any honest communications between Hyundai customer support, Towne Hyundai in Denville NJ, Hyundai regional rep and myself. Always the run-around, always delays or no responses and lies.

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.

My first experience was when I received the recall notice for my 2006 Sonata about the airbags sensor for front passenger seat. I had Sports Durst in Durham check it when I took it in for service (been a while back) and was told nothing was wrong. Later, when someone over 90 lbs was sitting in seat, the airbag light would indicate that it was turned off. I took it to Crenshaw Hyundai in Burlington where they checked it. They confirmed it was faulty and mailed my seat to California for service. Now, my airbag light is back on again and was told by Crenshaw Hyundai that since it had been repaired, the recall work is no longer under warranty. It seems after reading all these complaints that it would not do any good to have it repaired because the majority says the light comes back on or the airbags failed to deploy in accidents or just deployed for no reason. I use to like Hyundais but after this I will never own another one nor recommend them.

I bought four units of Hyundai Starex at my country, Malaysia. My Hyundai Starex MPVs were registered under Malaysia numbers. I bought the first two units in 2009, another unit in 2010 and another unit in 2011. Now, the first unit, that has 178,000 miles, encountered some problems. Whenever I made a turn, the vehicle is moving and it is becoming dangerous. I also have problems with the aircon compressor. My question is, are these two items still under warranty?Malaysia Hyundais slogan is very attractive: Warranty under 3 years or 300,000 miles. But when I made a claim, they said, sorry, there is no warranty for your vehicle. What? No claim? My vehicle has never been in an accident before. Apparently, your slogan is only meant to cheat us. I am very disappointed with Hyundai Malaysia.

Owner of a brand new 2017 Equus. This is their top of the line luxury car which they have decided to quit manufacturing. First and foremost their whole marketing campaign about picking your car up and providing a replacement of similar kind when needing serviced was an absolute fabrication. After the Iast few month dealership just said, Sorry we don’t do that now. So much for honesty and follow through to commitment.Next within the 1st year and a half I had to have the dashboard replaced as it fell apart. Then my mirror on the driver side just fell off. Then the radio would not work. Just come on and off - ended up charging me for a new one but didn’t fix the problem. Now the car is overheating and to fix the radio like they should have done to start they now want to charge me several hundred more. I could go on at length on more problems but no point. I am writing this for one reason to warn others about this unbelievably crappy car with a $70,000 price tag. If you gave me one I would give you $500 to tow it away which you would get used to doing in a short period of time anyway.

2011 Hyundai Sonata - At 96,000 the engine blew without any warning. Hyundai does not want to be 100% responsible for the warranty.

I purchased a 2007 Hyundai Tiburon in March of 2011. It currently has 60,312 miles. Whenever the car needs to shift into 2nd gear, it jumps. I have been told that I need a new transmission. Being that I am not the first owner of this car, the 100,000 mile warranty does not apply. Being that the mileage is so low, I feel that the transmission should have not gone out so soon. This is my first purchase of a Hyundai. Ill never buy one again. Next time Ill stick with Subaru.

This 2018 Hyundai Santa Fe Sport, is my 7th Santa Fe since 2001. I love the car. More room than the Toyota Rav 4, or the other SUVs in this class. As of now, there is a recall for the car. I have spoken to several owners who have had the recall fixed, and the problems with it are a nightmare. The updated software obviously isnt doing the job. The car will slow down (at any given time) if the software registers a problem. I drive on highways all the time, with my 2 yr. old grandson in the car. I cannot afford for the car to indiscriminately slow down when I have a tractor trailer or other cars driving behind me at 70 - 80 miles per hour. I offered to sign a waiver to say I do not want the recall done. They wont do it as they feel it is a safety issue. My car is fine. The fixed software issue is the real safety issue. I called the corporate office, who is referring me to a case manager. But the corporate office already said if there is a safety recall, the have to fix it, period. I asked him if there is a form that Hyundai will sign to say if I get into an accident because of the recall, that I hold them responsible for that. They cannot do that. Not that I thought they will. But I would like to have it on record, here, that I do not want it fixed, and if it is fixed, and I have a severe accident that I or my family will sue the Hyundai company. Unfortunately, my family will have lost myself and my 2 year old grandson if this should happen.

I have owned my 2009 Hyundai Elantra since new, and have had a rear rattle problem since new. The car has been in and out of numerous dealerships in the past four years with no one being able to find the source of the rattle. The aggravation has been enormous. This is clearly not a rare problem, as there have been countless articles online about the same problem I have, from other Elantra owners. I am throwing in the towel on Hyundai. I will never get near any Hyundai product again. When they first arrived in North America 25 years ago, their cars were absolute junk, especially structurally. I personally thought they sorted out those problems over a very long period of time. It is now clear, they have not. They are getting favorable write ups in the media, but I dont think that will last. My experience has truly been a nightmare.

After driving my car for only 20 months the engine started to make a ticking noise & now my warranty claim is denied for lack of receipts & sludge. I am highly upset because I have to pay for a car that no longer works at the same time continue to pay for a warranty that denies my claim. What really is the point of purchasing a warranty if they are going to deny you? Now be that as it may I had this same problem before with a previous car I owned but did not have a warranty on it. All the reason why I purchased a warranty this time. What is up with all these used cars breaking down after 20 to 30,000 miles driving it? So I got a warranty on the Hyundai as part of my payment plan. The worst part about this deal is that Hyundai sold me a warranty that has been denied because of supposedly sludge build up in the car. I gave them a total of the latest 3 receipts I had. I sent them the stickers that the service men place on the corner of your driver side window for every time I had an oil change, dating back to when I first got the car to prove I actually did have the car worked on. And yet I am still denied. It really sucks. I pay my notes on time and have my car maintenance all the time. I was not even aware I had to keep my receipts for the warranty to even be used. They are not at all loyal to their customers. In talking to them they all will say they understand but cant do nothing for you, while they are still charging you for a lemon they sold you. America needs to make a law behind this. If a claim gets denied they should at least discontinue the contract seeing as they cant do anything for it if they obviously deny you. I also believe that all cars should be refinanced to the bluebook value if something as tragic as an engine or transmission breaks down.

The worst ever - they never know what is actually owed. They ask for the next months payment in advance of due date. The hold time is ridiculous. Customer service representatives are complete idiots. I will never buy another Hyundai. I think their banking standards are substandard. I question their legitimacy. I believe they are fraudulent. I asked for a statement representing my payment history. It did not match my bank records. I requested it a second time and again it did not reflect what was paid on my bank statements. I asked what the final payoff would be at the end of the lease on 3 separate occasions and got 3 different answers. Avoid Hyundai motor financing at all cost, I will in the near future.

Update from last post. Nothing new on positive side other than more wasted time and lets say more salt water in the open wound. They call me back like they were concerned to follow up on the outcome. Follow up, I scratch my head as they said they wont cover what they have known was an ongoing issue even a class action law suit over the very same paint issue. Sorry you are outside the warranty period. I asked, Why are you wasting my time to only say what you said the last time. They make a car. They have a known issue with the paint adhering to the car. They dont tell you or post about it so you can stay away from buying a car with an issue. So you buy a car only to have to spend over $1200 to have the car roof stripped down and repainted. That people is a company that truly understands customer service. They dont stand behind their product when they know they have had an issue, we as the consumer have to pay for it in the end. ONCE AGAIN AND LET ME BE CLEAR I WILL NEVER EVER PURCHASE A NEW OR USED CAR THAT IS MADE BY HYUNDAI. If I sound upset you are correct.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

Very durable vehicle that lots of extra perks like electric seats, blind spot mirror, Bluetooth and back up camera. I have owned this Hyundai Tucson for a year and have not had a single problem with it.

I bought a new 2015 Hyundai Elantra and already had problems at 37,000 miles. My car started making weird noises and lost power when we went to take it in the car wouldnt even start. When you go there to buy a car they treat you like gold. If you have a problem I felt more like we were shoplifters. I would never recommend buying a Hyundai to anyone sadly it looks beautiful but thats it.

My 2012 Hyundai Veloster has strong smell of gasoline inside of vehicle. Dealer states that this is normal with temps over 100 degrees and start and stop traffic, so they did nothing. I guess this means that it cannot be used from May through September in the Henderson/Las Vegas area, as the temp is always over 100. I cannot believe they think this is acceptable. Do not buy this car. The dealer did provide me with details stating this issue is normal. Im not sure where he got it, but it appears to be from Hyundai.

I am a disabled Veteran who purchased a 2011 Hyundai Santa Fe from a dealership in Lawton Oklahoma and long story short, my girlfriend was driving her niece home in my new truck and the back axle snapped which caused the brakes to not respond and an accident was a result and thank God everyone was alright, The accident happened because She was driving towards a four lane intersection and she heard a pop and began to loose control of the vehicle, she never managed to get control before she was struck by another driver on the same side that the axle just snapped. She heard a the tire pop after she was hit in the intersection along with her niece that is a toddler in the back. The reporting officer gave my girlfriend a ticket saying she failed to stop at a red light, Instead of the truth Vehicle Malfunction: My insurance company adjuster said that he can tell by the dent in my rim the tire exploded after the accident. Hyundai has had me waiting for them for almost 5 months of payments plus insurance and told me since Im filing the complaint I cant fix it until the claim is fully investigated. Im still waiting and this has ruined many things for me these 4/5 months, not having a vehicle. Ive been very patient but this has been a huge inconvenience and I no longer want my vehicle. I feel my Truck is poorly made, and unsafe, and I cant be paying for a vehicle that just sits in my yard. Not to mention all the court cost due to the ticket!

Hyndai has trash vehicles and they don’t take ownership. One recall campaign 181 lead to my valve covers being bad but first I was told nothing could be repaired because my engine is bad. Corporate got involved Eric ** the worst did nothing just boss Jennifer just as bad. I called day after day and she refused to escalate to her boss. Corporate world is suppose to help them customers. Poor customer service get all the heat but Lazy corporate gets all the $$$. Bottom line they want me to pay $387. My car has been parked for 10 days and they owe me $400 plus for rental. I need the highest in command to reach out to me or I go to my local news and all social media. Enough is enough.

It was in decent condition and within my budget range. I like the gold color and its good on gas. Its reliable and comfortable enough to get to and from where I need to be. Otherwise, its an average car with average features and has some issues, but thats typical for a used car. Maintenance is expensive, I wish it wasnt as much to upkeep. Its also an older car, so its features work but are pretty dated. Also, the beige upholstery is god awful and dated.

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

Great on has mileage, comfy for long trips, are at 96,000 mile mark and no issues with this car except a few minor details. Little to no servicing except regular checks and tired. Cons: Side mirror sticks, paint on handles has peeled off, 2 pieces back trim window replaced. 6 years, not bad at all!!

My air bag light came on Thursday, 2/16/2012. I took the car to the dealer to find out if it was a fuse or something. They tell me I must replace the air bag for $1800.00 for the light to go off. Are you kidding me? Seriously? I know there must be a recall on the airbag (2005 Sonata). Im not the only one. Does anyone know of a recall for that year? Im being stumped.

Briefly, after I got in my car and closed my door, it didnt latch well. I had been having problems with it lately. So while I was moving, I opened and then closed it again but while I was closing it, the lock mechanism engaged and as it was about to latch and lock, it bounced back open. So I quickly reached for it to grab it as a vehicle was approaching. I was in a parking lot at the time traveling at about 15mph. It had swung open so far that when I reached for it, my momentum shifted in such a way that I actually fell out of the car landing on the pavement. I was traveling at about 15mph. My car struck a parked vehicle. Damage to it was minimal. Damage to mine was significant. No pedestrians were struck, but I sustained a neck injury.

I purchased a new 2018 Hyundai Kona. After 15000 miles I needed a new transmission (it was covered) however my dealership did not have loaner cars so I had to pay for a rental, pay for Uber to get the rental, pay for the uber from the rental to pick up the car. Then to my surprise at 20000 miles I needed 2 new tires (which had 0 coverage). I was told to call Good Year. They covered the tire warranty.... Well 400.00 later I had 2 new tires for no reason except they were worn out!!! Hyundai basically said, Oh well!!! So the wonderful warranty they shove down your throat when you are looking is not all it is cracked up to be! BEWARE.

We have been happy Hyundai customers for many years. Earlier in the year, we were noticing that our Genesis was sporadically pulling to one side. We took it to our car to Chapman Hyundai in Phoenix, AZ - the dealership we purchased the car and loyally worked with them on all of our service needs. They couldnt recreate the issue, so they returned the car to us. We continue to have incidences of this happen again, so took the car back. They did a wheel alignment. It didnt solve the problem. In June I lost control of the car when coming off the highway. I feared that I would not be able to stop at the bottom of the off-ramp, which would have resulted in a major accident. Fortunately, I was able to regain control and stop the car in time.We tried to make an appointment with the dealership, but there was a 2-week wait, so we took it to a local repair shop because we were afraid to drive the car and couldnt be without it for 2 weeks. They quickly saw that all 4 control arms had major cracks in them. They replaced them. They said that this issue should have been detected by the dealership mechanics since the cracks were quite large. This doesnt happen overnight. They also suggested there may be another issue that should be watched if the pulling should happen again. I contacted Hyundai Consumer Affairs to report this situation on June 2nd. I was told that I would hear back from a case manager within 10 days. I was finally contacted (after repeatedly calling, sitting on hold, waiting, and waiting) on July 14th. The case manager immediately told us that there was nothing she could do as far as reimbursement of the over $3500 of costs we incurred at an independent garage because the car wasnt repaired by a certified Hyundai mechanic. I stressed our lack of faith in the technicians, stressed the risk I was put in, and threatened to go viral with my story. She came back 5 days later saying that the company would reimburse me for the cost of parts only - however, I had to take the car to a dealership for them to make sure the work was done properly. She wanted me to pay for this service while taking MORE time off work - not having a car. She called me back 2 days later to see if I was going to accept the offer even though I told her it wasnt fair that I had to pay for the service call as well as everything else Ive been dealing with. She called me back - as promised - on July 22nd. I was unavailable to take her call. Since then I have left multiple messages/emails with her with no response. The pulling issue still persists to this day. On August 4th we scheduled a service call with a different Hyundai dealership. Again, we have to wait 2 weeks for our appointment. Were left with an unsafe car, no response from the company, and no sight in end to this issue. When my husband had car issues with his Acura, they had to wait 2 weeks to get the necessary part that was draining our battery. They provided us with a loaner so we werent inconvenienced and kept us updated on the status of the part. Thats customer service. Maybe Hyundai needs to look at its competitors and learn how to treat people properly.

All I have to say is that the description provided by the sales person of this vehicle Tucson 2017 I leased is so inaccurate. He described this vehicle as good gas mileage, features, and speed. First of all he said 25mpg in city and 29mpg on highway, I travel a lot and it takes way less than that. Second of all key fob does not open the trunk even though it has a picture of the open trunk on it, I believe it is false advertisement, as it show that pic. I will read the manual and see what it say, to take further actions on this. I just dont know why would it have that pic if it will only unlock it, makes no sense for that use the unlock button. Third people are not trained well as when I called in to check if it was an electric problem the person who answer said that she checked the users manual and it was supposed to unlock it. Ask me to bring it to service to check. When I took it there, the service guy cut me off and said nope it only unlocks it and walked away, not even let me finish my question, so I had to leave, because no one will pay attention to me after they heard him saying that. Then they call me for my plates, the receptionist completely ignored me for a while, they gave me the plates and ask me if I want some one to help me put the plates. I said yes gratefully, and she page someone in service, after waiting for 30 minutes decided to leave as no one showed. This is the first time I ever review someone, so I dont know what else to put, but what I can tell you is that it is the WORSE purchase/contract I ever did. I wish I can return the car, but it will kill my credit so I have to stick with it. I hope you read this before buying/leasing a car and dont go for a Hyundai or not go to that Hudson Hyundai in NJ. I will read the manual and see what it says about the key fob, maybe it is false advertisement, and I will post it here. Dont get stocked in a car like this, it REALLY SUCKS, to live with it for three years.

Consumers please beware when buying Hyundai car. I bought Hyundai Sonata 2011 in June 2014 and the car is a piece of crap. So far I have this car almost 2 years and I already spent tons of money fixing it. Something is always wrong with it. The electrical, the gas, the brake, the fuel line... In addition I received 3 different recalls notices that the car is not safe to drive... Really 3 recalls in less than 2 years?What the **??? I have not even driven 100,000 miles or 5 years on this car yet and have spent thousands of dollars fixing the piece of JUNK/GARBAGE. So stay clear from this brand and do your homework thorough. Dont just Google it because they paid lots of advertisements money to be on top of the search page so all you see is great things about this piece of CRAP. Instead looking at buyers comments on various websites, or ConsumerAffairs to get a real picture and its condition before you buy. Personally, they LOST me as a customer forever. I WILL NEVER BUY FROM HYUNDAI AGAIN AND WILL MAKE SURE ALL MY FRIENDS AND FAMILY KNOW ABOUT THIS. Very angry Hyundai car buyer.

I called because I have a 2011 Sonata with only 67000 miles and have had engine repaired and now axle and I paid out of pocket for wheel bearing which should have been cover. The supervisor CODY was rude and his tone was uncalled for and instead listen and trying to rectify the situation he just stated that, case manager will contact you in 3 to 5 business days. He also stated that it is not Hyundai fault and that I the customer needed to the dealer and take care of it. I thought Hyundai and the dealer were a part of the company, I guess Im wrong. Very disappointed and will never buy a Hyundai again!

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

My husband leased a new 2011 Hyundai Sonata, and when we were on Route 16 in New Hampshire, the brakes completely failed! My husband, an ex-marine, slammed on the emergency brake which stopped the car just before we would have hit two cars. The problem turned out to be the computer chip. The car was in the shop in New Hampshire for one week. Prior to the brake problem, until the present time, we have been having ongoing problems with the trunk of the car opening over and over again by itself. We cant use the trunk lest we would be robbed.For the trunk problem, we have had the car in for service five or six times for a total of eight days. It has never been fixed. Now Hyundai has informed us that they are closing our case. This car is a lemon. We need to reach John Krafcik, CEO of Hyundai, for his help with this ongoing problem. Please, help us. We have leased Hyundai before, but this has been a really bad experience. Please, contact my husband at 908** or at **@verizon.net. Thank you.

I just purchased a certified 2010 Sonata, with 59,000 miles on it, at Northtowne Hyundai in Gladstone Missouri. I brought the car to the dealerships service department to complain about a loud tapping sound coming from the top of the engine. I suspect it is a lifter issue. The service manager immediately dismissed the sound as fuel injector noise and stated that it was normal.I recently sold my 1995 Chrysler LHS (fuel injected) with 220,000 mile on it and never heard such a noise. If you are anyone else who heard the volume of this tapping, you would be concerned also! !

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

I have a HYUNDAI 2013 HYBRID SONATA. From as soon as 2 weeks after delivery, I knew the car wasnt right. Gas mileage never near supposed to be. Told due to break-in period. Hyundai engineers say no break-in period. Car hesitates, stalls, brakes lock as well crappy gas mileage. Well been complaining ever since after the break-in period. Then its the way I drive, weather conditions, etc. Finally a noise from the EV motor and then the gas mileage drops another 200 miles per tank bringing me to about 25 miles gal. The noise Im told is the electric water pump. One has been ordered and I ask, Can that be the smoking gun? The service rep. says no. Now being a lay person, I know more about these cars than I ever wanted to mechanically and obviously more than the mechanics employed to service. Common sense tells me theres a correlation and lo and behold so do the articles when I google water pump failure and hybrid though not Sonata. Yes hybrid. All my complaints and issue are shown to be part of the electric water pump again in different automaker but hybrid. Now theres 13,000 miles on car and Im sure this water pump was bad from the get go so what damage could it have caused to the hybrid system? I dont care to find out going after lemon law as this is the 4th time in and now I hope to be able to prove its not me nor the elements all cars operate under. The car is bad. My car mimics the problems found for the 2012 hybrid. Wonder if the first production of 2013 may have carry over issues. So anyone experiencing problems may want to wait till you hear the buzzing of the bad electric water pump. Its an obvious annoying noise. *I ASKED THE DEALER, REALLY, DO YOU THINK IM BACK AGAIN BECAUSE LIFE IS BORING? IF YOU DO, YOURE SADLY MISTAKEN. And no, its not found on computer or diagnostic review. They told me they follow the noise. So having it checked. I dont know how you could do this without paying on your own to replace. Just keep bring it back so you tally those request. Hopefully you meet lemon law outline. My $25,000 headache is a full time job tracking tach pictures at fill up and keep records... Good luck

New I10 Not Working: This is to inform you that I had purchased a new Hyundai i10 Asta on 11th April 2012. The vehicle was registered under registration no. **, and the same was delivered to me at 7pm on 11th April 2012. After taking possession of the car, I left for my residence at Naigaon. As I was closing towards Naigaon, my vehicle stopped working after a run of just 68 kms and was completely dead. I parked the vehicle and next day, I called up their call center and complained for the same. I was given a complaint no. (job no. **). Their technician, Mr. **, reached the spot and inspected the vehicle. After nearly working for two hours on the vehicle, he reported that the vehicle cannot be repaired as it would not start; hence, it had to be towed to their Thane workshop. He called certain concerned people, asked for a tow van and gave a report form giving details as vehicle not starting, alternator problem, taken by towing.From there onwards, my turmoil to get my vehicle repaired started. I called up the showroom from where I had purchased my vehicle and spoke to their sales manager, Mr. **, tel no. **, who promptly shifted his responsibilities to Mr. **, tel no. **, stating he is the technical in charge and will be able to help me out. On contacting him for two days, I got only one reply from him that we are trying to locate the fault. On pressing him to give me a proper status of my vehicle, he abruptly said that he was not concerned about it and was just trying to help me out and I should be contacting their technical in charge of Thane workshop, Mr. **, mobile no. **, as the vehicle was in their possession. After explaining to Mr. ** the entire case, he to promised to come back and report the same. As I did not get any response from him in the next 24 hours, I called him back on which he told me his assistant, Mr. **, will keep me updated of the status. I waited for another 24 hours waiting desperately for his call. I called Mr. ** and informed him that I have not received any call from Mr. **, on which he was very courteous of giving me his mobile no. ** (Mr. **). He called me up in the next 10 minutes and Mr. ** was the first person to update me that the vehicle had some alternator problem which they will replace and the vehicle should be ready by 16th April evening. After calling him again in the evening for my vehicles delivery, he told me that there were still some problems with the new alternator as the current was fluctuating and the vehicle needs further inspection for a day. I asked him if I could speak to someone senior but he could not provide me with any. In my desperation, I went to the Hyundai site address and got the number of M/S **, assistant manager, western division regional office, tel no. 022 40969000. On speaking to her, I thought I am coming close to solving my problem who promised me that she will look in to the matter and come back within an hour. After contacting her after an hour, she told me that I will see that my regional manager will personally look in to my case and by tomorrow, she will be coming to some solution. On 17th April, I tried to call M/S ** but I couldnt go through her tel. no. But I got a call from Mr. ** stating that the alternator replaced was also defective and they were waiting for a new alternator to arrive.This probably was the peak of any company being so irresponsible and hence, I once again called and told M/S ** that I do not wish to take a repaired vehicle, where their best technicians as claimed could not locate the problem in nearly six days for a brand new vehicle which was used for only three hours and approximately 70 kms. After purchasing a brand new vehicle and it stopping within three hours of delivery and me desperately calling nearly 125 times to their six top company representatives in the last six days and going in to hardship like getting stranded in the middle of the night and using a car on rental for the last seven days, my problem has no solution as I was forwarded to one more executive Mr. ** (**) by M/S ** as she had to go to Pune and could not attend to my problem. Last but not the least, Mr. ** has once again promised to look in to the matter fairly. As a customer, I dont deserve to suffer like this whereby I will be forced to address my complaint to the Consumer Forum as no solutions are seen.

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

Our 2011 Hyundai Veracruz is at the dealers now. Recalled item was handled previously and failed. However, they say they only fix once - so want us to pay $900+ to have same issue handled. Valve cover gasket allows oil to leak onto alternator, which then fails. Our car is STUCK in Hendersonville because we cant pay for the repair. On our 2011 Hyundai Veracruz: If there was a recall and it had been fixed correctly, the issue should be solved. It is not and the alternator has failed again. There seems to be a manufacturers defect and that is what should be fixed.

I took my 2009 Santa Fe to our local dealer for a leak in the factory-installed sunroof. The first time, they supposedly made adjustments to tighten the window down. The second time, they said the seal was bad and they had to order a new sunroof window. My question was why they didnt find this the first time. The third, they replaced the window. Now, this one leaks worse than the original. This has happened all in the last 3 weeks. I have no faith in the dealer that is doing the work. But since it is still in factory warranty, I am stuck. We have had nothing but trouble with this vehicle since we have purchased it. But we are stuck with this lemon for a little while longer.

I leased a 2015 Hyundai Veloster back in July and since then I had nothing but bad experience with this car. Currently it sitting at 5897 miles and already I had to do an alignment. At 2157 miles I caught a bubble on the right front tire and went back to the dealer where I leased it. Right away they told me its my fault. The warranty I was talked into getting at time of purchase was not valid for that work. I was super upset. I know what the man said real clearly. Wow talking about standing behind your product which these people DONT do. Now currently Im having back camera and connecting problem with Bluetooth. I been wanting since September about feeling unsafe about the handling while driving to come with an agreement to trade the car for another Hyundai. I will NOT GET ANOTHER HYUNDAI EVER. I cant believe I have to drive this car like a 80-year-old woman. It take bumps hard. I have to worry about not getting another bubble on the tires. Also when driving over 40 miles an hour car tends to fishtail. Oh well I guess for the next two and a half years I will be making a long service record of this car and well be bringing it into the dealership for every little noise that comes out of it. I wouldnt mind spending a little time at the dealership with free Wi-Fi and free donuts and free coffee. Hyundai is forcing me to stay a car that I feel unsafe with so I will be doing my part and giving them a LONG CARFAX service record. Lets see how they will sell the car after me.

What happened was that my son was in a serious accident and the airbags never deployed. Thank God, he didnt get hurt bad but I think there is an explanation for that. I called the dealer Lia Hyundai of Hartford and they didnt have a fair explanation and I want to know why they didnt work. The car was totaled due to the accident.

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

Leased my third Hyundai in February, 2020 one month early because my dealer had the SUV that we wanted. Turned in 2017 Sonata and owed a total of $1,600.00 for mileage and last month. Paid 3 weeks early and they said it hasn’t been paid. I sent a copy of bank check, front and back to Hyundai finance that was cashed. I’ve called five times and they don’t know where the money was applied. It’s coming up on three months past due per Hyundai finance. My credit rating has went from 800 to 640. I’ve contacted the Better Business Bureau and the dealer. I will never buy/lease another Hyundai again. Once my lease is up, I will be returning the vehicle and leasing a different vehicle, if my credit is repaired by then. My last resort is contacting my attorney if I get nowhere with Better Business Bureau or the dealer. This has been a nightmare and I would advise staying away from Hyundai and their financial department.

We purchased a new Hyundai in December of 2013 from Hall Hyundai of Elizabeth City. We had oil changes done in excess of requirements and used the best oil always. As time went along we noticed our car kept getting louder and louder as we drove. I took it to Hall Hyundai of Elizabeth City to have it looked at. The service dept. girl (Aamanda **) had me come out and look at something dealing with the tires. She showed me that the tires were wearing out in a choppy manner on the inside of the rear tires and that was what was making the loud sound as we drove; and that we simply needed to get a complete realignment and new tires. But then, thankfully, she showed me that the front tires were doing the same thing. The reason I say thankfully is that as soon as she showed me that, I immediately knew that this was not an issue that I should have to care for. It was a defect in the Hyundai Elantra suspension design and that they were trying to pass the blame and cost and problem ownership on to the consumer, and absolving themselves of any responsibility of causation through their own product design. After we went back inside the service dept., she tried to blame it on that I might not have had the tires rotated up to requirements. But she wasnt thinking properly again. These tires only rotate front to back and back to front, not side to side; therefore negating the thought of non-rotation problem causation. For it was happening in the front and back tires, which it would still have happened even if we rotated the tires everyday. Then, I said to her that this was a deeper problem and that tires were junk and that it wasnt the need for me to have a realignment. After that she went in the back and I never saw her again. So I left my name and number (of which she already had) with an elderly lady at the back service stand and asked her to have Aamanda call me when she figures out whatever she is figuring out, and she never called me. Subsequently, when I got home, I researched on the internet this issue and I found very many reports of the same problem dating back many years. Some of them mentioned in their report that they did have their proofs of tire rotations as needed and that Hyundai still blamed it on the car owner. My question, if it was an issue of the car owner not doing things properly as Hyundai dealers and Hyundai itself contends, how is it possible that it is exactly the same issue happening to thousands of Hyundai owners over a span of years? Simply put; its NOT anything that the consumer is doing wrong, and IT IS an issue that HYUNDAI has ownership of (it IS an issue concerning a defect in the suspension of the automobile ~ FACTLY), and they need to be made and forced to rectify the problem with all owners that are dealing and have dealt with the issue.

I have a Hyundai i20 Sportz CRDI 2011 model. I just met an accident. I hit a post and my car flew for about 15 meters and landed in a pit. My car landed on its radiator, but the airbag didnt open. When I asked the dealer, he said that the impact was not on the sensing limit of the sensor. Please, tell me the sensing limit of the airbag. What should I do?

I was involved in a collision yesterday with my 2012 model iX35. My car was severely damaged on the left front and side bumper, the hood was mangled on the left side, and windscreen slightly cracked. The electronics box was damaged to the point where no electronics worked on the vehicle so I couldnt even close windows or start the car. In retrospect after contemplating the resultant damage, I have to say that I was most impressed with how much impact the front-left-end of the vehicle withstood and how this area was designed to take most of the impact of the collision without the driver (myself) being harmed in any way. Im a little stiff and still post-traumatized as this was my first accident - however - inside the vehicle everything was solid and in place. The airbags did not pop - which is a good sign as this shows that the vitals in the engine were not harmed due to the collision. Although I still have to receive the results of the assessment to the damage - I can only say I felt incredibly safe in the vehicle. Im still trying to fathom how little impact I felt in the vehicle - no whiplash or moving forward abruptly. Im most impressed.

Hyundai bluelink causes my 2015 Genesis Sedan to randomly start and unlock itself. I spent months trying to resolve this issue with Hyundai and they offered no help. They randomly called after not receiving any contact and said the issue was fixed. Didnt offer any help and kept asking me to pay more money to extend services I didnt need.

Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

If i could give this place negative stars I would. STAY AWAY FROM THIS PLACE.. This place is the effing worst. I get a notice of a recall on my car so I make an appointment to bring my car stating that this is for a recall ... The lady takes my info ... vin number and all tells me exactly what I need done... I have to take the day off of work to get the service done only to find out that day they dont even have the part available. You would think someone would of called me beforehand . I had reschedule. .. I take it back on my scheduled date only to be told Oh this is an all day thing youll have to bring it back another day. I informed the guy as calm as I could that this is the second time Im here for this same issue I was scheduled to come in why wouldnt they again tell me this over the phone. He asks me can you leave it over night. I told him I was prepared to leave and have a ride home waiting... As long as I can get it back before Monday Ill be good. He said yeah itll be ready tomorrow. Ill call you. Never got a call back. That was Saturday. Today is Sunday Im calling like crazy to get a status on my car only to find out they are closed today. So unprofessional. I will never deal with this place again. Im finding out info on how to complain to corporate.

After 5.5 years and limited mileage two major parts requiring replacement costing up to £2500 for non genuine parts. This is not my expectation and I reported this to Hyundai. As far as I am concerned this is an unreliable vehicle. I have looked after the car and the Hyundai garage say it is one of those things, however they did try and sell me another car at the time I was voicing my concerns.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

As my car came to end of lease, I called Hyundai twice. They never told me there was a fee to return the car early -- I returned it 20 days before end of contract and they tell me that now that there is a $400 early termination fee, plus if the car loses money at auction, I am liable for that amount, too. The car was over on miles, which is why I called (twice) before returning. Whether its sitting in my driveway or on their lot, I dont know why that would matter, and as far as them losing money at auction, I cant control that. Predatory.

I have Azera 2013 I like very much, it is nice car.... I recommend to buy Hyundai Azera it is much better then the Toyota Avalon, Nissan maxima, Accord and 350EL.

I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.

I bought 2 Hyundais in the past 5 years and every time I go to the dealer to fix a problem, they say, Yes it is not working properly, but it still works enough to not replace. This goes for the shocks that wont lift the hatch back up, and the AC that makes a loud clunk sound EVERY time I turn off the car. Dont believe the warranty because they will delay you until the warranty runs out. Tired of their lies!