My husband backed my new 2017 Impreza 2.0i Premium with Eyesight into our plastic trash container at low speed. The trash container had no damage. The Impreza was badly dented. In addition, the paint over the dent cracked and fell off. I am dismayed that a low-speed collision with plastic was able to do so much damage. The steel skin of the Impreza is weak. The paint is brittle, since it did not follow the contour of the dent (which was round and not sharp). The paint adhesion to the steel is poor since it peeled away after it cracked. Subaru proudly advertises the strength of the cars high-tensile steel skeleton, but they do not mention that the skin and paint are weak. I am afraid that the appearance of the car will deteriorate rapidly as it accumulates the inevitable dings over the years. I do not yet know whether the dealership will repair this dent.

Subaru MADE good vehicles... But, then they went cheap. My 2013 Forester burned oil worse than an old WWII airplane... Its normal, Subaru said. Traded it for a 2015 Forester, no more oil burning issues, but now a crappy CVT transmission that bucked, stalled and hesitated upon acceleration all the time... Its normal Subaru said. Well, no more Subarus for me. No more CVTs for me. Got me a Toyota Rav4 with a normal automatic transmission and ZERO problems in many miles ever since.All of these CVTs are junk and causing problems, just Google CVT Problems with Nissans, some Toyotas, Subarus, etc, etc., and be ready to read pages upon pages of negative reviews. Many manufacturers like Subaru and Nissan have current class action suits pending. What a joke! To gain maybe 1-MPG, they jeopardized the goodwill and loyalty of their customers. Good to know that many other companies have not gone this way. Maybe thats the reason they have top sellers like the Toyota Rav4 with a normal automatic transmission. Do yourself a BIG favor, avoid headaches and stay away from CVTs at all cost!

I bought an Outback 2017 model on July 2016 and decided to spend more for the convenience of having the ability to set interior temperature of the car before I go in by having the remote start option. The car manual stated that if you set the A/C or heater setting the way you like it before turning the engine off, you should be able to have the same setting when you turn the engine on using the remote start. My car did not do that. I brought the car to the Subaru of Glendale, California on January 20, 2017 and the service advisor told me that it only works for the 2016 and not the 2017 model. When I told him that it did not make sense that a newer model would be less capable than an older one and that the feature is clearly stated in the 2017 manual, he promised to call me on Monday or Tuesday of the next week because that day was a Saturday and he cant get a response from Subaru of America. So I waited and no call came. Today (Wednesday 1/25/17), I gave them a call and was told that the advisor was busy and that he will give me a call. After a while I called again and was told the advisor was off-duty! I called the service supervisor and she said she would connect me with another advisor to help me. I was put in hold and after a few minutes, the line was cut!!! I called again and again, I was promised that somebody would call me back and as I am writing this, no calls! They were so good when I was buying the car, and you think that I was planning to buy the Impreza for the wife next month! Hell no! This will be my first and last Subaru!!!

We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenbach in Ft. Collins, CO in Dec of 2014. My wife drove all the way up there in the snow from Littleton to avoid the poor reputation dealerships in the metro area. My wifes father totalled our old car and I talked the wife out of buying the 4Runner we both truly wanted for something a little more economical. Our teenage son was still driving my moms old 1999 Impreza Outback with 330k on it, so reliability didnt seem to be as much of a factor as much as the safety. While we lived in CO, not many issues aside from a windshield that is paper thin and cracks if you spit on it and snow gets wedged in the wheel wells just as bad as the old Subaru.Then spring came and we started having issues with the rear lift gate. The not so friendly or helpful employees at a particular stealership on Arapahoe and Dry Creek were defensive and accusatory trying to say we had the memory set. Take it up there and get a recall on the ridiculous eyesight programming, just for them to tell us they cant duplicate the lift gate failure. Of course not! You just unhooked the battery which resets the system! We just put up with the occasional rear gate for a year, I keep the oil and filters fresh and we move to the heat of AZ. The rear gate has been getting worse to the point that it rarely ever works no matter what pattern or manual intervention you do. Now our rear gate is completely useless. The dealership in Chandler is great and has noticed the latching being brisk and misaligned. BUT of course, they cant do anything about it until their body shop opens. Enough. First Bru purchase from us but many in the family over the years, this will be the final. All of the others have been traded or sold, we cant wait to get out of this car as well. We dont care about the electronics or the gimmicks, we wanted a reliable and functional vehicle like we had with our Camry. We will be driving back to CO to sell this car where we can get a better price for it and go shopping. Toyota quality has degraded over the years, it looks like the influence by Toyota Motor Corp is starting to show in Subarus product lines. Too bad, we wanted to like this super ugly car, it is comfy, drives ok for a boring CVT and the mileage is amazing. Cheap parts, poor assembly and lack of customer service makes our Subaru feel like a Chevrolet. Love. Its what makes Subaru owners wish they had their old cars back.

We have a 2009 Suburu Forester with 8,790 miles on it. We drive relatively little compared to many families, and have taken excellent care of the car, meeting all of the required inspections. Last Sunday (Oct. 31st) ,as I backed out of a shopping mall parking place and started down the aisle toward the exit, the car gave a sudden sharp, powerful acceleration, as if the accelerator was pushed down hard. It lasted only a couple of seconds, and did not cause a problem. It did not reoccur the next day. However, on Tuesday (Nov. 1st), it happened again, this time causing a small accident. My wife pulled out of a parking lot on to a small side street, immediately making a left turn toward the main thoroughfare. The car gave the same sudden, sharp acceleration as she was making the turn and, as a consequence, the right front tire slammed into the curb on the far side of the side street, before she could brake, slashing the front tire. Although only one tire was involved, we had to buy 4 new tires (at a cost of $616).We are making two requests: 1. Reimbursement of the cost of the new tires 2. Investigation of this potentially dangerous condition to be sure that it doesnt happen to others.

Ive had my 2015 Forester for a year now. There are some things I like and some I really dont like. I have put 20,000 miles on the car and havent had any mechanical problems. It drives and handles comfortably, and did well with snow and ice last winter. However there are a number of small irritants. One of my biggest issues is the upholstery. I try to be careful, but it is already seriously stained and starting to show obvious wear. No other vehicle has ever shown wear like this. The panels on the doors look dirty and wont come clean. My dog stepped one time on the padded cover of the storage box between the front seats. He left several permanent dents and the plastic coating tore. Hes ridden in several other vehicles without anything like this happening. Also the finish on the steering wheel where I grip has worn off. I also find the headrests to be remarkably uncomfortable, and its not really possible to sleep in the seat. The worst problem is that when the air is dry, as it usually is in eastern Oregon, I cant get out of the car without getting a static electric shock, just strong enough to be mildly painful. Every single time. I try to slap the door as I get out to prevent it from hurting, but I sometimes forget. This happens occasionally in other vehicles, but rarely. As minor as this seems, its annoying enough that it may prevent me from owning another Subaru. Another thing that probably shouldnt matter is the mileage indicator. I really like this except for the fact that it always shows me getting 1.5 to 2.5 miles more per gallon than I really am. I find this extremely irritating. I also hate the fuel gauge, which is a line of small gray squares which are difficult for me to see. Also the speedometer is smaller than I like, with markings close together and the 5s not indicated. Also, the windshield has cracked all the way across even though I never noticed it being hit by anything, and there is no rock ding. I resent that Subaru did not give me the option of deciding if I wanted a fancy anti-theft system that requires a very expensive key and, if you try to use a duplicate, will cause the computer to crash and cost several hundred dollars to repair. I am cynical enough to think that this was not done for my benefit. I would be perfectly happy with an old unchipped key that costs $2 to duplicate. I also dont like that only one door on the car can be opened with the key and that if I use the spare key to unlock the door the alarm goes off. Every single time. There is supposed to be a way to prevent that but it doesnt work. I also have issues with the mileage. If I drive on the level at about 45 mph, I can get as high as 30 miles to the gallon. But if I get on the freeway and drive 65 mph to Portland and back I wont get over 25 and have gotten as low as 19. The sticker claimed 29 highway. Also, though I live in a town with no more than 10 stoplights, if I do any driving around town my mileage drops like a rock. Also if I go up even a moderate hill. Finally, the clock and temperature gauge are not consistently accurate, the speakers vibrate unpleasantly if you turn the bass up, and the cup holder has broken for no apparent reason.

On May 27, 2014, we purchased a 2014 Subaru Outback. We have complained multiple times about a leak in our roof and were told that the roof tracks had to be cleaned out regularly. The first leak occurred when our cup holders filled with water. The second leak occurred at a car wash which filled a cup with car wash fluid. Again, today while going through a car wash, my husband witnessed the leak from the corner passenger side vanity mirror. We have also complained about a chronic moisture issue to no avail.

Purchased 2013 Subaru Outback at 3500 miles. Oil light came on, took to dealer where I purchased. Mechanic told me thats normal that Subaru uses a lot of oil. After owning three other older Subaru without such problems didnt seem right. They checked the oil and said it was 1 quart low but that wasnt really low, it just seemed that way. I added oil then. When it was time to change oil thought problem was gone. At or about 3500 miles oil light come on once again. 1 quart low. Called Subaru of America, they said to do oil consumption test. Test was done at 1200 miles of consumption test that said it was fine at the usually 3500 miles light came on. Did another consumption test said after 1200 miles on test it didnt not use any oil. I tried to tell them it seems to use the oil at or about 3000-4000 miles, they just didnt seem to get it. Called Subaru of America, tried to explain to them, they didnt seem to get it either. So now between every oil change I have to add 1 quart of oil, use only Subaru oil. Not happy with my Subaru. Will not buy another Subaru again and tell everyone I know about my experience. Very disappointed with Subaru.

Engine light on, brake light on and cruise light flashing - I took my 2012 Legacy in two times for the same problem. The second time I brought it in, I had to leave my car there and they gave me a rental. When the car was done, they told me I had to pay for the rental. I said the car only had 20,000 miles and not even a year old. He said I still have to pay for the car rental. I told him that I was not very happy that I had to pay for the rental. I will never do business with them ever! The Subaru dealer was in Merrillville, IN. Do not go there for any service.

I had an Outback in 1997 and loved it... wish I had kept it. I recently bought a very well cared for single owner 2005 Outback 2.5i with 150K miles. I knew it had a minor oil leak... When it got worse, I fixed that, and while the engine was apart, put in many new parts including timing belt, hoses, thermostat, mounting bolts, machined the cylinders, etc. It was fine for 6 months and then had intermittent sputtering at idle and when starting to drive, along with after a slowdown off the highway to 35 or so and then speeding up again. I also noticed it was strangely low on oil, despite no visible leaking. My mechanic said that the prior owner did a (dealer-done) tune up without replacing the wires, so we did that and the problem seemed fine... for a while. 2 months later, same exact sputtering. One stall after starting the car and putting it in reverse but not driving yet. And... almost no oil in the car (again no visible leaks). Problem as yet undiagnosed so any feedback is appreciated! Also, minor complaints. Had to change the rear door latch when I got the car. The plastic latch that opens the gas cap keeps falling off. And now the drivers window button is sticky and sometimes doesnt want to make the window go up or down.

Comfortable seats, ample leg room, great visibility, sufficient power for my needs, ample interior space for passengers and storage, reasonable mileage, stability on the road, good range of color choices, could be a little quieter inside the cabin. Roof rack provides additional storage space.

January 2017, I decided it was time to upgrade my Subaru. I went to Dick Hannah and found a 2015 Subaru WRX (certified Preowned) still under the factory warranty. Sold. The car was wonderful... for about three weeks. Then it was downhill for the next 6 months. The check engine light came on and was of course taken to Dick Hannahs service department to be repaired. They claimed to have fixed it and a week later, light comes on again. So I go back and forth about 8 times (about 3-4 months, same light same problem) and I finally go to the general manager and see if this is a lemon. Apparently I missed that by about a month. Okay cool. Now what? I am treated poorly by them and there is nothing they can do. I moved on to Gresham Subaru, and at this point I get Subaru of America involved. Gresham claims to fix the car... same light, same problem a week later. Now we are at 9 visits to the shop for the same problem. As if Im not frustrated enough... I cannot get a hold of anyone at Subaru for probably two weeks. Their customer service reps would say okay 24-48 hours and you will get a call from a supervisor. Never happens and I continue to call and wonder what is going on. So it doesnt qualify for a lemon OR a buy back - no explanation, just no it doesnt qualify - Im wanting a collateral exchange at this point... 7 months later, 10 visits for the same check engine light issue, the techs are literally scratching their head at my car. And everyone at Subaru of America is beating around the bush. Wont answer my calls, keeps saying that they wont know anything until their engineers take a look at my car, they keep ordering and replacing and testing parts and I feel like I am a victim of a scam. This is the most awful experience and Subaru is showing their true colors and do NOT stand behind their vehicles when there is a problem. Clearly the 1 and half stars by everyone else explains enough. I HAD to rate this as one star but it doesnt even deserve that.

The Subaru B9 Tribeca sounds like time when you shut any of the doors, or the close the hood, or the back door. Does not sound like it a good quality vehicle. It jumps into drive when you go from park to drive or even reverse. The CS players in the car go out after only a few times of use, and then it will cost you around $2.000 for a new one.

Experience is well. Its a used 1999, so it has its fair share of problems, but runs overall pretty smooth. Theres not many other features built into the vehicle because its so old. I am still working on getting a few minor things fixed on it. But its a basic car that will get you around. The car has a CD player that was installed into it and has been kept up in pretty good condition.

Nearly killed four weeks ago visiting grandchild in Tamworth. 2010 WRX Impreza overheated and steering went outside Ebor NSW. Towed to Armidale. Now sits needing new engine as did not have new front drive belt at 48 months. Subaru mechanic thought was 125,000ks. Only done 100,000!!! Bought from Geoff King Subaru, serviced at Geoff King, believed their experience, who is to blame, not us. Have eight yr old WRX, immaculate, no engine, is cooked and nobody is taking blame!!!

I had talked my mom into a Subaru Legacy 3017. I took it in with less than 2000 miles saying it shows the oil is really low. The tech looked at it and said oh its fine and I could not believe it but it showed full at the dealership. The next time I checked it in the drive it showed low again. I thought well there is a slight slant to the drive. That must be it. We had the battery go dead 4 times over the winter. I mean to the point that my jump box that will start my pick up that someone hit in the rear end. I only drive it when I have to haul something so its usually pretty dead. It will start it right up it took forever on this one. Today I am totally lost as to why I called several places and I just get told each place, Oh you need to call here or there. I called about the maps part of this on a 2017 Subaru Legacy that just came from being serviced at 3100 miles and it does have problems they cannot duplicate. I was a Service Manager for GM for years and a service writer. I LOVED the job, but I could at least answer some questions. I have yet to get one question answered. I was going to buy a used Subaru from the same dealership but at this point, I think I will stick with a GM car... I can at least get an answer. I first started to ask if I need to PAY for Starlink to be able to use the maps as every site I look at says with Starlink and maps its so nice. I have not once been able to get the maps to go anywhere by voice commands if I do get a response other than being told she did not understand. Then I would get other states coming up... It took 15-30 minutes to manually get one time the map to work right and every other time I just grabbed the Garmin and said well they have always been my choice of GPS and very easy to get to a location. I asked this girl where the SD card is in the vehicle. She said well didnt I go to that site. The one I am at now and I said YES and have already downloaded the toolbox but on a video, it said they could be located in several different spots. She said call toolbox as she only deals with Maps. I said isnt this all part of it. She said no. Is there anything else she could help me with. I said, I guess not. You did like every other Subaru Phone number I called... telling me to call someone else. They had no idea about Starlink or Sirius or what I was talking about.My next call is going to be to the Attorney General since NO ONE wants to help at all... but boy they were sure there to sell the vehicle. I honestly was going to get a Subaru until I seen how hard it is to get 1 question answered and I had several to ask and was cut off every time... I do better calling DirecTV or my Insurance Co. and they get me to my boiling point after all the BS. I think they need a Class Action suit as we just had the oil changed they said they had to do an update for the battery. The next time I go to drive it the Nav system kept telling me it didnt understand or would send me to other states. I tried to put it in manually and had trouble. I called and got that run around. I have the feeling if we dont pay the Starlink yearly they will even lock you out. I read about that on other sites. One being the piXXed off the page. I am VERY VERY dissatisfied the way I have been treated so far. I just drove the car without the radio on and think I had better check the oil myself as it does not sound right at all... I think I will stick with GM and not get a Subaru like I was going too... Best wishes to all Subaru owners. I did talk to a guy at the after-hours place and I said I would just wait until they are open Monday since he said he could not help at all with why nothing was working.

NOTE: I do NOT work for Subaru, nor have I ever or have ever known anyone who has on a personal basis. I own a 2015 Forster 2.5L Base Model that i have already logged 18,000 miles on! I have experienced the oil burn issue everyone is complaining about, BUT since I have a formal education in mechanics I did some research before jumping to an assumption based on internet complaints and so called rude dealerships.These cars and many, many, many other brands are having similar issues due to having to run these new high MPG rated synthetic oils in the motors. The EPA has been pushing the use of it on manufactures in order to get the MPG ratings up and is pushing for development of 0w5 oil (that will burn like crazy). This oil is almost like water and gets past the low tension piston rings that are being used to also reduce friction and increase mileage. This is why it is called oil consumption and not oil burning. Oil burning is usually referred to as leak from the valve guide seals into the combustion chamber, oil consumption is oil getting past the piston rings and is actually pretty normal for any motor because if the oil did not work its way around the rings they would not get lubricated and would cause engine failure.Keep this very important thing in mind, new cars call for service every 6,000+ miles, as opposed to the old standards of 3,000 miles. Every vehicle I have ever owned that I pushed over 4,000 miles between services has been down a half to full quart of oil by the time I changed it. Motors by nature consume oil, there is NO way around it. Pushing the service intervals further apart has only exposed this to uneducated consumers.The mistake that Subaru made was setting the oil level sensor too sensitive and premature, they have updated the ECM programing now to fix this. My light comes on at about 6,000 miles and I am about 3/4 of quart low. This is totally acceptable and expected. My 2003 Chevy truck was always a quart low by the suggested service intervals, yet the light NEVER came on.I hope this helps those of concerned with this and please pass on this info to anyone concerned about the same thing in their car, no matter what brand it is. And please, always remember that Service staff at dealerships are having to deal with sometimes 100+ people per day all upset about their vehicle having an issue. Give them a little lead way before you jump on them, kindness will always get you further with customer service staff.Have a nice day!

New 2017 Subaru Forester with 2500 miles when has a small puncture while driving about 40 MPH. I immediately stopped the car and changed to the cheap junk spare. My local tire dealer examined the tire and said he could repair the puncture easily but the sidewall was delaminated rendering the tire unusable. Since he is a trusted friend, I value his opinion and the delamination was obvious. Subaru is selling cars with these junky Yokohama tires. Its my life and my familys that they put at risk selling this junk. I purchased the new Subaru based upon reputation and never thought to check the tires. Im now out $145 for a new tire as well as the inconvenience. Fair warning Subaru - I do not forget and I do often comment.

This review only refers to the Service Department of Koeppel Subaru in Queens, NY because I purchased my Subaru in another state so I do not have any experience with their car sales. However, I generally do have good experience with Subaru dealership service centers so I was surprised that Koeppel felt like going to a mechanic shop instead. Online it appears that you can schedule a drop-off of your car but when I arrived they had no knowledge of the appointment. They hassled me about every point including the problem with the car, the price, why I didnt want to stay with the car when I had to go to work, why I didnt pick it up sooner, etc... It would have been fine if they had not followed up with an email about my complaints to continue to badger me and blame me for my bad experience. There was never once an apology.

I bought a 2011 Forester and was generally happy with the car although it consumed a lot of oil. I then bought another Forester, a 2014 which also consumed a quart of oil every 700 miles. First the catalytic converter went at 35000 miles, then the engine imploded at 75000 miles. Then I thought I was saved by the country wide oil consumption lawsuit against Subaru. Nope, not only was I denied the extended coverage to 100,000 miles, but I was told it was not due to oil consumption and consequently not reimbursed for an engine that died prematurely due to excessive oil consumption. Cute commercials, supposedly a green forward thinking company, dont believe it. Subaru produced thousands of faulty pistons and kept using them until they were caught. Subaru of Americas response was flat out denial. I will never buy another Subaru product and I encourage you to do the same. A company that doesnt stand behind their product and presents a fake posture of caring should not be dealt with.

Im so disappointed in a car that I expected would be my best ever. I have kept up on all maintenance and just this once did I push my oil change close to the manual recommended maintenance schedule of 7,500 miles and now the dealership is trying to tell me that that is why my motor blew. Then why does my maintenance schedule say every 7,500?!! And to make matters worse, no warning lights ever came on to warn me that the oil was low! How many people with new cars check their dip sticks every week when getting regular oil changes? So upset. I only have 106,000 miles on my 2010 Forester. I have never had any car that just simply ran out of oil because you missed one oil change. I know people in other brands that dont adhere to the rigorous maintenance schedule and never have problems like this. Furthermore, Subaru should not put in the maintenance schedule then to change your oil every 7,500 and then expect that I might find my way to the fine or other print that would tell me (we just lied. Only wait this long if you barely ever driven above 25 mph in the most pristine weather conditions!). Only $3,000 till its paid off and now I dont even know if I should fix it! So mad! I typically do oil changes between 3500-4500 miles but regardless. I live in the Motor City and have always taken slack for driving a foreign vehicle and guess what, now they can all have the last laugh because all my friends, Fords, GMs and other cars did not blow an engine for just once waiting as long as the manual said I could! Really?

Well I finally got to drive my 2019 in a descent storm that came through the Sierra Mountains on Saturday the 12/7/19. We started in a downpour and ended in a downpour and snowing in between, I am talking approx 1 of rain per Hour and heavy snow going over the Echo Summit. I have been living in the snow area for about 40 years so I considered myself kind of an expert with snow driving. What I dealt with so far -- First of all the car itself handle excellent on the snow didnt even have to put Crosstrek in XMode. Know for the downfalls -- 1.) Headlights kept getting blocked by snow accumulation. I had to stop twice during the 80 miles through the snowing drive part and clean them off. 2.) Eyesight stopped working which didnt affect the car driving. 3.) The temp gauge was stuck on one temp probably due to the snow build up on the front of vehicle. 4.) the Fog lights were not an option due to snow accumulation on the front of the vehicle. 5.) Right side of windshield got snow build up due to the wiper wasnt built to clean that far over to the right.

I was in love with this car until starting to hear strange noises, mostly on bumps. Took it in for the first 10,000 km service and found out that the front passenger side strut failed. I only drive on highways and a bit around town (Toronto). No dirt roads, no impacts during these first 10,000 kms. Use it mostly for commuting. I am pretty disappointed with Subaru, expected more. Customer service said that this was not a quality issue... first and last Subaru I will ever have.

I bought my 2014 Subaru Forester new, I even had to wait for them to make it. I was excited until driving home from work one day and my oil light comes on, so naturally I add a quart of oil. Then I have my oil changed and told them to put in an extra quart because of it using up a quart before my next oil change, but lo and behold the oil light came on again. I am so afraid that I am going to have major issues after I reach 100,000 miles. They have done 2 oil consumption test and they come back fine per the dealership. I dont understand how they come back fine and halfway through my oil change my oil light comes on.

Bought 2018 Outback last October. Have had continual issues with the radio console software rendering the car unsafe for navigation and destinations. They replaced software on 3-18-18. After 2 months same problem occurred. Navigation sent me to several wrong locations and console froze in back up camera mode all day. They installed additional software 5-11-18, but said there is no guarantee this would correct the matter and admitted that at least 20% of all new Subarus are experiencing this problem. I have one car and a handicapped wife. If this continues I will have no option other than to seek remedy under the Ohio Lemon Law.

I am having issues (multiple) with 2011 STI. When I’m driving in the rain and don’t touch my brakes for 5-15 minutes and go to apply them, they act like they don’t work. The engine knocks when it sits for 2 days. It makes the most horrific noise when it’s started and cold (I have video documentation of the engine noise). I spoke with a Subaru Rep named Bob **. He was very kind in setting up my appointment (took 3 days), but everything afterwards has been below average. I took my vehicle into the dealer he scheduled and after the technicians looking at my car, they said there was no problem. Allegedly, the brakes were fine as far as they looked (but they never got the brakes wet). The technician Kurt said he’s never heard that noise before from the engine. I spoke with Bob ** and he said that the dealer’s service manager had talked to me and told me that everything was okay. Well, either Bob ** is a liar or Jeff the service manager from Suburban Subaru is a liar because I never spoke with Jeff ever, other than to ask what him and Bob spoke about and he said that he was just told to fax the info over. Bob said that Jeff had told him they found nothing wrong with my car and since they have found nothing wrong with it, they won’t send out anyone to look at it. I have a safety concern that others are having and they won’t even look at it? Seriously?! I have researched the web and found tons of others complaining about the brakes not working when it’s wet. So this is a problem that Subaru is aware of but won’t acknowledge. I don’t feel safe driving my car when it’s wet because in an emergency situation, I won’t be able to stop and I could kill myself and someone else. All I want is a Subaru rep to come out and take a look but they won’t. I was repeatedly lied to by Bob **. I will never buy another Subaru again.Another thing to add, I took the technician for a drive to show him how my diff clunks when I’m shifting under hard acceleration. So I took it up to 6000 rpm and shifted the car. The gears and the clunk were heard. The technician then said You’re putting this under a lot of stress. How am I putting the car under stress? People rev there STIs up to 5000 rpm and dump it, bounce off the rev limiter, down shift from 6th to 3rd. All I was doing was shifting going in a straight line down the road. The car can’t handle 6k rpm shifts? Why does the motor rev to 6k rpm then? Why it isn’t electronically governed? Subaru is the worst auto company in the world. Never buy a Subaru because from day one, they will screw you. I bought the most expensive car they have and they treat me like crap!

I bought a 2013 Crosstreck in January 2013. I have had nothing but problems with it since about 65,000 miles. I have had to replacement dash sensors twice, two front axles, engine burns oil uncontrollably. (Have to put a quart of oil in every two weeks.) Wheel bearings have had to be replaced twice already. I would not recommend a Subaru to anyone. They are expensive and horribly built cars.

I was sold on Subaru after spending time in Colorado, Wyoming and Montana and seeing so many Subarus on the road. I traded my LR3 for the Crosstrek. Small, simple, sporty little car. I had been drawn in to the commercials selling love and tradition and warm and fuzzy emotions. I was told at purchase that the powertrain/drivetrain was lifetime. Besides the incredibly loud road noise and lightweight size of the vehicle it got great gas mileage. It was easy to zip around town and fit in any parking space. The look was sporty and cute. At 58000 miles both rear wheels had bearings go out, the alternator had to be replaced, the battery had to be replaced and I had just put new set of nice tires on it. Contacting dealer I purchased from I was told all under warranty except for battery. Upon taking to Subaru, told nothing under warranty. When purchased I was told this car would hold its value like a Jeep. I traded it yesterday and I owed 18577 on payoff and multiple dealers valued at 11,000. This was the most costly vehicle I ever owned and the most stressful. You do not want to drive near large pickup trucks or 18 wheelers. I was suckered in like a Hallmark card on a cold winter day.

Me and my 12 year old had a lady pull out in front of us in my 2012 Subaru Forester. We ended up hitting a telephone pole on the drivers side. Thank goodness but my side impact air bag did not deploy, I was slammed into the pole very hard and I was doing 20mph when I started down the hill, factor in the velocity of the slide on ice and snow and I was doing well over the 8mph needed to deploy the air bag. I hit hard enough to crumple the rocker sill inside the door and snap the bumper clips and flatten the front tire. We had seat belt bruises of course, my daughter hurt her knee on the door, I injured my arm and shoulder, and slammed my head violently. When I contacted Subaru about this, they did not seem overly concerned, Im still yelling at them about this. I dont know about anyone else but I feel this is a serious malfunction. Ive had other problems too, faulty seatbelts, engine running rough and smelling bad, brakes going bad, stalling, loss of power. And every time I take it back to the dealer, they say we cant do anything, the check engine light is not on. To say the least, this is the most frustrating thing Ive ever heard it makes me want to pull my hair out. I bought my Subaru because Ive owned 3 older ones like 80s and they were good old beaters ya know, so I figured Id buy a newer one. Mine only had 20,000 on it, like new. I wish Id never bought this car, what a mistake.Anyone else feel this way, these big companies always getting away with rooking us little guys? I even contacted a lawyer, he said good luck. Im like really? they almost killed me. I think Im going to try to take them on myself!!! Anyone else interested? If you are write to me **. Im so sick of these guys rooking everyone. You pay 30,000 for a car, it shouldnt be a piece of junk death trap that stalls and does hesitates when you step on it so you can get hit by people real nice. But ya know the check engine light isnt on so we cant fix it. Hey I have no brakes. Well the brakes look good to us we cant help you. Really??? God, such crap.

Spoke to Subaru service department yesterday. Asked about oil consumption issue. His reply was oh dont worry, the problem seems to be going away. Gee, didnt know cars could fix themselves.

Recently we purchased a 2007 Subaru Outback, our 14th Subaru. This is the worst SUBARU that was ever made! It had 107,458 miles on it, so we thought we would be driving it at least to 250,000 or more. However, on day 6, the engine caught on fire in Virginia, 699 miles from home. SO we paid to have it towed home, another engine was put into it and guess what. That is now gone too. In between these 2 engines the brakes had to be replaced because the lines rusted and broke causing fluid to leak all over the place, but because Im the 2nd owner SUBARU of AMERICA will not help at all.EXTREMELY DISAPPOINTED, especially finding out that they have been having engine problems and brake issues with these vehicles. BOTH issues have been causing these 2007s, vehicles to catch on fire. SHAME on you SUBARU of AMERICA, consumers need to know these vehicles catch on fire because of engine and brake issues. WE were a SUBARU family, but this month I bought a TOYOTA and a CHEVY, its the first time in 26 years that I DIDNT BUY ANOTHER SUBARU. Clean up your ACT BEFORE SOMEONE GETS HURT or even KILLED!!!

I purchased a used 2008 WRX Sti with 20,000 miles back in February of 2012. The person I bought it from was Dave **. Dave was at the time (until very recently) a member of the Subaru USA rally team and this car served as his daily driver. Never raced or rallied in the slightest. Just a fun car to drive around town. At 17,000 miles under his ownership he blew an engine. Apparently he was doing some donuts in the snow and redlined it a little too long causing the engine to pop. He had some mods done to the vehicle which would technically void the warranty. Keep in mind this car is made to be modded as its not the everyday thing you take to the grocery store. Anyways.... Subaru agreed to warranty his engine under the pretense that they put most of it back to stock. So the new engine is put it and the car is back to normal. I buy it 3k miles later with the impression that I am getting a car with 20,000 miles but an engine with very little miles. Great right? Well no... not so much.Flash forward exactly 20,000 miles to December of 2013. I had just changed the oil as I was about to leave from North Carolina and drive to Minnesota for the holidays to see family. Made it all the way there with no problems. Stay the first night and then the next morning (Christmas Eve) I leave from my aunts home to my grandmothers with my young brother and sister in the car with me. No racing, no donuts, no hard driving whatsoever. Simply a morning commute to my grandmas with the family in tow. I get a quarter mile from my destination and the car shuts off and is blowing smoke out the back. I literally coasted into my grandmas driveway, thankfully. This now begins my so far month long battle with Subaru and getting a fair deal out of this.I had it towed to the closest Subaru dealership (200 dollars) where it sat for a solid week and a half before it was addressed. The dealership guessed what was wrong with it and told Subaru it had been previously modded and flashed. Subaru, based on simply that alone, denied my warranty claim. Speaking of warranty.... The car has a 5 year/60k mile warranty on the powertrain. I was 3 months out of the 5 year warranty yet still 20k miles below. Back and forth with Subaru and eventually I get to someone higher up on the chain who says the car needs to be torn down in order for them to truly decide. Im skeptical to authorize the dealership to tear it down as I dont want to get stuck with the bill when Subaru potentially leaves me in the dust after. So the lady (Linda **) was very helpful in the sense she offered to split the cost of the tear down with me granted they deny me any further warranty claim after it was diagnosed. I reluctantly agreed to this based on the fact that I thought for sure they wouldnt just leave me hanging.Well upon tearing it down... the dealership indeed found out that it was a blown engine. Again. Who would have thought that the same faulty engine they replaced the last faulty engine with would have blown again? This car is absolutely notorious for blowing motors AND especially in cylinder 4. Where did mine blow? You guessed it... cylinder 4. Where did it blow the first time when Dave had it? Again... cylinder 4. Subaru comes back with a complete denial of any responsibility and refuse to help with any sort of help with the repairs. To their credit, they still were standing by their word of splitting the cost of the tear down. The labor was 1300 dollars. Leaving me with a 650 bill and them a 650 dollar bill. Now after the 200 dollar tow, the 300 dollar rental car charge, a last minute plane ticket to get me home while it stayed there... Im at my wits end. Next up will be to ship it to North Carolina (900 dollars) and begin the fix myself (another 3,000 or 4,000?). I am not a rich man and simply cannot afford to dump this much money into a car I still owe money on. I bought a Subaru worry free and never in a million years would expect to be going through this at 40,000 miles. Its just plain unacceptable.Anyway, Point of the matter is I am out of warranty technically but then again... Im still WELL within my miles limit. A quick blown motor Subaru Google search will show you that they have countless amounts of cases where their engines blow. It is not uncommon for their cars to blow 2 engines in under 50,000 miles. The fact that this is so common only leads me to believe that there has to be some sort of lawsuit I can look into to forcing them to make this right? I am absolutely blown (no pun intended) away that such a massive companys reputation is only worth 650 dollars to them. I have since accepted that Im going to get stuck with the cost of the repairs and I offered them an easy way to compromise. I asked simply that they pay the full tear down price and offer the OLI (owner loyalty incentive) of 1500 that they originally tried buying my best interests with. Not that I ever plan to use it, Subaru might as well be dead to me as a company... but I still want to them to own up to that.To recap, they offered 650 of the 1300 tear down and the OLI. Im simply asking for them to pony up, attempt to save face of their awful company and make things right in the simplest of ways. 650 dollars more? Come on, Subaru. Really? Does anyone have any similar stories they could share that have or havent ended up in their favor? A company as big as Subaru should be ashamed of this mistreatment. This engine issue has been publicly acknowledged by them through press releases and this is most definitely not an isolated issue. Thanks for reading and I look forward to any replies or comments. My email is ** if you would like to share anything privately that way.

I brought my Subaru pre-owned and had a question about my extended warranty. After going through several layers of press the number for your particular question, the option that I chose could not be acknowledged by the automated system. I went through this a few more times before I hit a different option hoping to be connected to where I wanted to go. That worked, but the person who I got on the other end transferred me to the automated system again, which of course still was not working properly. I finally decided to send an email and who knows how long it will take for a response.

I like my dealer. I like my 2007 Forester which we bought new. Yesterday, after I spent $1500 for my 120,000 checkup, I was told I needed head gaskets for between $2800 and $3500. I read about the problem for a solid day. I was offered a new engine installed for $5500, which if I thought would SOLVE the problem I would do. I spent a couple of hours under the car yesterday trying to find the leak. I found other leaks which I took pictures of, but not the head gasket. I am talking to a local non-dealer well respected mechanic who will also look at my car next week. I am disappointed with the problem and my dealership’s inability to install Star Six head gaskets which some believe are superior and solve the problem. I will support a class action lawsuit.

2012 Subaru Foresters engine has blown and dealer says I should have checked oil often! What?! No engine light, no low oil warning, no nothing, and I am to blame? Less than 50K Miles on the vehicle, regularly serviced at the same dealership, and the swines want to put the blame on me. Its a known problem, and Subaru refuses to acknowledge it. Good to join the lawsuit.

I last had my oil changed on 23 August 2013 at #1 Cochran in Monroeville PA. Yesterday, my 2009 Subaru engine began knocking. No oil lights came on over the past months. Engine blew. Now a new engine or car. Subaru has faulty warning computer.

My 09 Subaru Forester suffered catastrophic engine failure without warning. Seems there are several forums about this but Subaru claims to have no knowledge of it even after production was halted in the early introduction of said vehicle. Car has 55000 miles on it. Ive put 29000 miles on it from buying it used at Pine Belt Subaru in Lakewood NJ 3 years ago. Took out an extended warranty for 100000 miles. Car is not covered because its 5 years from original purchase date which expired 2/14 never notified of same. Im looking at $5000-$8000 to replace. Oil changed every 3500 miles and was 355 miles into its most recent oil change. Rich at Subaru of America in Cherry Hill NJ stated by email that there was nothing he could do to help with the repairs. This will be the last Subaru Ill buy as they knew about the premature engine life expectancy of this vehicle and made no effort to contact me. Ill stick to Honda or Toyota from now on.

2015 Legacy - I have sent my car back to the dealership over and over again. The first time they said they fixed it! The second time they kept it for a week didnt not do 1 thing to it! I have pictures of my trunk full of water from every time it rains! I put so many miles on my car taking to the dealership constantly...

I purchased a Subaru Forester in 2016. Five years later I’ve been told I have to replace a valve body for the CVT transmission. This is going to cost me $1700. Subaru knew they had problems with the CVT. They should’ve issued a recall, instead they extended the warranty to 10 years or 100,000 miles. that means that you are at risk of having to replace your entire transmission after 100,000 miles. In addition Subaru is the only place you could have it repaired. They do not issue approval for after parts. A new transmission is $7000. THEY ARE A FRAUDULENT COMPANY.

I purchased a new 2016 Subaru Forester SUV. The electronic rear door (hatch) will not open at times. This has been a persistent intermittent since the first week I got the car. At first I was told that I was not doing it right. It should not be that hard to open the rear hatch on a car that a college educated intelligent person cant open it! After some time and the realization that it was nothing that I was doing wrong, I started bringing it in for repairs. After three repair trips to several dealers -still no fix. BEFORE you consider purchasing this car, I suggest that you google this problem. You will find that it is a persistent & common problem with Subaru Forester and that Subaru has not redesigned or fixed this problem. What a drag standing outside my new 30K SUV with hands full of groceries in the rain and being totally unable to open the hatch! (Disconnecting the 12V battery and resetting everything will make the electronic hatch mechanism finally reset itself.)

My first car was a 2005 Subaru STi. I drove it throughout college, about 100 miles a day, from work, school and back home again. It never let me down, and I drove the crap out of it. I sold it right before I got married and got a brand new 2013 Crosstrek for the wife (future) and a used 2010 Outback for myself. In just about one year I began noticing how low the oil level was when changing the oil on the Crosstrek. I change my oil every 3500 miles with full synthetic oil and a OEM filter. It was never low enough to set off the oil light, but I would have to add about 1.5 quarts between oil changes, which is not normal for any low performance naturally aspirated car. I brought it to the dealer and they said oil consumption at that level was normal. So I accepted the fact that I would just add 1.5 quarts between my 3500k mile oil change interval. At 30K miles on the Crosstrek, the blower motor started acting up, there was a hard start issue (probably crank sensor) and passenger rear wheel bearing was noisy. The dealer did not want to replace any of the parts under warranty. They did not even want to diagnose it. At that point I did not want this car anymore. Who knows what else might go wrong another 30k miles later. So I traded the Crosstrek in for a 2017 Forester Touring. Now the CVT on the Forester is acting up at highway speeds. I am waiting to see what the dealer has to say about this issue. Whether they are going to dismiss it and say its normal, or actually look into the service bulletins issued to see if something is applicable. This is quality and service I did not expect from what-used-to-be my favorite car manufacturer. So in short, the three (3) stars is for my old 2005 STi and my 2010 Outback. Everything Subaru produced after that is and was Junk. I will never purchase another Subaru again. Back to Honda/Toyota.

Note: This is my 4th New Subaru and mostly like my last. I have had my car in at the Subaru dealer 6 times since 12/6/14 for the SAME issue and most recently 7/6/15. The issue is with Low Oil Levels. They performed 3 oil consumption tests and I have been told twice that they replaced a sensor and performed an upgrade on the software. Note: Each time I took my car in for this issue, the Oil Can Light was on and the info screen on the dash information window displayed Check Engine Oil Levels System detects low engine oil levels.The 1st time the low oil lights came on was on 12/6/14, I was on the highway, and I stopped at a nearby auto repair shop to have them check the oil. They did the check, they told me that the dipstick was dry... I requested they put oil in the car. I then drove to dealership Service Dept. that same day, 12/6/14 (Invoice # **), with miles at 18,554 (difference of 4,605 from last oil change). Note: The date of the previous oil change was on 8/16/14 (Invoice # **) with mileage at 13,949. The Subaru owners manual indicates that the car should go 7,500 miles between oil changes. 12/6/14 - start of 1st oil consumption test. The subsequent dates of these services for this same issue were: 1/3/15 (Invoice # **) mileage 19,906 in for results of 1st consumption test, they also started a second oil consumption test on 1/3/15 - same date as the 1st results, they topped off the oil. On 1/31/15 (invoice **) mileage 21,380 returned for the results of the 2nd Oil Consumption test, they also charged me for an oil change. On 3/24/15 - Oil Level Low message displayed, mile at 23,755, Invoice ** - Service covered the start of a 3rd oil consumption test, and topped off the oil. Miles since last oil change were 2,375.4/18/15 - the car displayed the oil can light and displayed the system detects low oil level message. I was told by the service advisor that they were going to replace the sensor and upgrade the software, and top off the oil. The invoice # for 4/18/15 is **, mile at 25,020 - 33,640 since the last oil change, 1,265 miles since the dealer service dept. topped off the oil.7/6/15 the car displayed the oil can light and displayed the system detects low oil level message. Invoice # **. Upon arrival, I showed the message displayed in my running car to the Service Advisor, he repeated the issue back to me and then the Service Manager took over. The service manager asked what service was performed last time. I told him that the service advisor indicated that they replaced sensor and they updated the software. After being at the dealership service department for over 1 hours the Service Manager informed me that they did NOT replace the sensor or upgrade the software on 4/18/15. They were going to do that today (7/6/15). Mile at on 7/6/15 27,470 - 2,450 since previous oil top off by dealership and 6,090 miles since last oil change including two oil top offs by the dealership.I will be requesting Subaru open a claim for this issue with 2014 Subaru Forester (as soon as the website will accept my vin #) as the dealership service department has failed to request Subaru, even though I have requested them to do so 3 times. Note: On July 6th, 2015 I heard a service advisor talking with another customer about his older Subaru that was in for an oil change. The customer asked the service advisor if the oil in his car would take a 3,000 mile trip, the answer was yes. I turned to the Subaru Service Manager and asked if my 2014 Subaru Forester would be good for a 3,000 mile trip without the Low Oil Level lights coming on, he said I dont think so.

I received yet another recall letter on my 2006 Subaru Forester from Subaru dated 11/11, this one for the front lower control arm. The letter said to contact the dealer immediately as it could cause a crash. I am told that the earliest date that the Subaru dealer in our area can deal with it is at the end of April, 2012 because the parts that need to be replaced are back-ordered. If this was the only time this happened I would not be so upset, but I keep getting similar notices along with malfunctions such as the steering column which stopped working, computer malfunction and rusted wheels that happen every few months, and which are very expensive to have repaired.

I purchased a 2009 Forester XT in April of 2008. Three days after purchase, Subaru announced a stop sale order on turbo Foresters made after Jan 1, 2008 (mine was mfg Jan 26th 2008). They issued the stop sale order because of manufacturing defects in the engine that led to knocking and then catastrophic engine failure. My car had knocking at 1030 miles and now at 92K the engine has had the catastrophic engine failure. Subaru refuses to answer the question if my car was affected by the stop sell order and takes no responsibility for repairing my car.

Im writing this review on behalf of my son who owns a 2014 WRX. On April 29, 2016, my son was returning to Plattsburgh, N.Y. from training at Lackland Air Force Base in San Antonio, Tx. He was about 40 miles west of Nashville, Tn., when his WRX blew its motor with about 15,500 miles on it. Subaru had the car brought to Downtown Subaru in Nashville, where it took 40 DAYS to repair. During the time it was at the dealer, we were lied to about the progress of the repair! As of today, June 27, Subaru has not reimbursed my son or myself for retrieving the car and car payment and insurance. Its a shame that Subaru treats military personal in this manner. I cant imagine how they treat the general public!

5 speed manual transmission on a 2007 Forester 2.5X failed at 80,000 miles and had to be replaced (~$2600). Car servicing followed Subaru recommendations. I have driven manual transmissions my entire life and never had a problem with a transmission in any other car. Checking the web I see a fair amount of discussion that Subaru does not have the best built transmissions. While I like the car in almost all other respects, I will not invest in another given the apparent design weaknesses of Subaru transmissions.

I just bought a 2007 Outback in December of 2015. The car had just over 68,000 miles and was immaculate on the inside and out. The engine looked superb and it drove like a dream. 2 weeks after purchasing my new little dream, (now nightmare) it started to overheat. I took it to my mechanic who inspected it and came back with list of problems and these are just to name a few: rack and pinion (aftermarket) had been replaced and was again leaking; stop leak in the coolant system; leaking all kinds of oil underneath the car. My mechanic explained that the previous owner had to have known about the coolant issue because of the stop leak in the radiator. End of the story - the overheating issue has gotten worse (much worse). Despite our best efforts to buy some time, the head gaskets must be replaced and 71,000 miles. I am utterly disappointed with the lack of integrity from the person that sold this car knowing about the issue and making it my problem to deal with. And equally as disappointed by the poor design and horrible issues with the head gasket and Subaru engines. The worst part is what stop leak does to an engine. DO NOT put stop leak in your engine if you are experiencing the overheating issues - chances are, it is only a matter of time before the gaskets blow. Save your engine and get them fixed. I will never buy another Subaru.

I purchased a 2002 Forester when it was new. I have had nothing but problems with this car and to date, I only have 57,000 miles on it. I have had to replace the brakes several times and Ive had previous cars that had over 90,000 miles that I never had to replace the brakes. As soon as my warranty expired, I started experiencing all these problems, of course! I have had to have ball joints replaced, trans pan, gaskets, etc. and I still have a terrible burning smell when driving the car and still have the leak which is causing this smell. I was told Subaru is known for this leak. I now have to replace the muffler. I have had more repairs on this car than all my previous cars together and it all began occurring the minute my warranty expired.I was basically told too bad when I complained about the sudden onset of problems the very moment the warranty expired. My Toyota went for over 90,000 with the only repair replacing the battery. I have maintained this vehicle religiously, as I have with all my cars. If I hadnt lost my job recently, I would trash this car immediately. Its clear from the other complaints here that Subaru doesnt care about keeping customers happy and maintaining their loyalty and future business so I would assume Subaru will do nothing about my problem either.

My son and I purchased a 2016 Forester. When I fill up the car will only take 11 to 12 gallons of gas, even being as low as 30 miles left. Then I fill it up. At first I would drive just away from the service station and it would go from 280 to 240. I took pictures, showed dealership. They said its normal. Then it started about April I would fill up and now put gas in. Clear everything. I can drive and gain miles in my tank. I told them numerous time not miles per gallon. If Im traveling I can fill up have 260 lets just say drive 20 mins I will have 300. I have never had any car ever do this. The Dealership here in Jacksonville are rude. The guys tell me its normal. Then I started having the tire sensor lights on. Nothing wrong with pressure. And once again told me I was lying because its not picking up on the Subaru starlink system. So again I take pictures. Now today no one in passenger side the light kept going off.The dealership I live in a lemon law state Im thankful but something is not right and dealership says its ok. All these complaints except for the seat issue has been numerous times addressed with Subaru Headquarters . My Starlink never said I needed a oil change. When I took the car in I waited. The car was checked in at 1230. I went out to talk on phone. My car was outside. It was 29 mins. When I asked did they rotate the tires and change the oil. They said yes even though on my ticket says they only checked air pressure. Then service manager Tom said Subaru only pays for 30 mins to rotate all tires and change oil. Please let me know if anyone has this issues.

Subaru Outback 2011 Transmission Problems - ** My youtube video catches the problem, but the transmission doesnt always engage when Im on the interstate. This has happened to me several times when Im in the mountains. Subaru claims they have to replicate the problem for them to help me. Its very dangerous, sometimes it gets down to 45 mph while going downhill.

I want this information to be sent to the International Export Division of Subaru in Japan, to its General Manager. I have a Subaru Legacy 2.0L SW LX year 1998. The material of the front brake pads of the car were very hard. Harder than the brake pads sold by your dealers in Peru, South America. You have placed my life in harms way many times because the car would not stop at low and high speeds. When I replaced the brake pads, the car stopped adequately. Recommendations: Watch very carefully your personnel that work in your quality department like a hawk, better fire them and replace them with a new crew. Your biggest dealer in Peru, Indumotora Subaru, is doing a very lousy job with its customers. I recommend you to kick their ** and make them work, if not look for another dealer that can attend the customers in an appropriate way. All your brochures talk about the outstanding security of all Subaru cars, do something to maintain this remark.

We purchased this vehicle Brand new and have experienced nothing but issues within the first year. The vehicle now has 10k miles and I’ve experience jerking from the transmission, my panoramic sunroof cracked for no reason (no point of impact), and the most troublesome has been the automatic liftgate; the liftgate constantly gets stuck with a non-stop chiming and the only way to reset it is no remove the battery!!!! This is a known problem and a quick Google search will prove a lot of consumers have similar problems with this vehicle. I’ve had the liftgate become stuck in the airport, hotels, etc. This is not only embarrassing but completely unacceptable for a brand new 40k vehicle!? Come on Subaru!!!! The quality is terrible!!! Never again!

I purchased a new 2013 Subaru Outback believing all the hype I read about and saw regarding this vehicle. At 83,000 miles my transmission failed due to contaminated transmission fluid (Subaru admitted the defect) and was told by the dealership they would repair it for $8500 since my 60,000 mile warranty (they must know something) on the powertrain was exceeded. Subaru of America (after a week waiting in limbo) said they would give $1,000 toward the repair as a good will gesture. Never mind all the ads and chest beating over how this vehicle surpasses most in quality and reliability. Now Im reduced to buying a used transmission online and having an independent contractor replace it. Needless to say Im not loving my Subaru and will tell the everyone in reach about their customer service.

2006 Subaru B9 Tribeca - On February 16, 2013, I was on the highway when suddenly the large hood smashed into my windshield - shattering it and sending tiny glass shards all over me. I was blinded by all sides because the impact of the hood slamming into my windshield sent the rear view mirror flying to the floor. I was able to get myself over to the shoulder and when I got out to see what happened, I noticed the entire safety latch mechanism that is supposed to hold the hood down was detached and was dangling from the hood. Obviously, this is a Subaru manufacturing default. I called Subaru of America in NJ and was basically told by customer service and by an executive VP (since I escalated my complaint) that I was out of luck. I begged them to send out one of their reps to confirm this is the issue, but they refused. They know they are at fault, but if they send someone out, they would lose money since they would have to do a recall. And there never was a recall with an issue this serious. I also found 3 other reports online of this exact same issue on my year, model and make. They just dont care about their consumers. They were dismissive and cold. I am beside myself that they wont do these repairs. Did I have to die or get injured in order for them to take responsibility? Now I have to pay almost $4,000 for these damages and it wasnt even my fault. They also told me, You cant prove this is our responsibility. Wow. I will never buy another Subaru again. I will get this one fixed properly because I know I would not be able to live with myself if this happened to someone who bought my car and it was my fault.

I shopped for a year looking for the right SUV. My troubles with Subaru began with a Grand Junction Colorado dealer who would not deal with me unless I put down a $500.00 deposit. I moved on and bought a car through a local Chevy dealer who ordered from Heuberger in Colorado Springs. The Dealer put my husbands name on the paperwork when he never dealt with my husband but with me and when I called Subaru to change this, they said they could not so all my Subaru ID is under my husbands name (irritating). Next my under 1000 miles Forester lost the wheel well trim, the rest of the first year and three trips to various Subaru dealers the cruise control would not work because the check engine light was on. Finally the Salt Lake City Subaru informed me it was a computer program that only the regional representative has to reset this and maybe in the next 6 months he would get my way. Meanwhile the wheel well trim fell off again. Next thing, a rock flew up and hit the window which is not a new cars fault but it cracked all the way through and it was a $600.00 window! Finally a year and a half after owning the new car, I got the check engine fixed so I could use the cruise control. Very unhappy that the lights in the Forester do not turn off when you turn the car off. Many a night I would have to go out to the car to turn overhead lights off that someone had turned on in the back. I havent had to do that for 4 or 5 cars ago. The car is so noisy in the interior that the Bluetooth did not work. The phone sync is basically worthless since no one can hear you. The battery went out the second year I owned the car at basically 30,000.00 miles. I think the final thing that put me over the top was that the seats all started to crack on the sides where you sit and it folds a little. I dont know how to fix this except to stand while you are driving? I called Subaru one time because it was midnight and the vehicle steering wheel was locked. I remember my Ford once did that and there was a way to jerk the wheel, etc., etc. and it would unlock. I called for some directions and the Subaru roadside assistant had no information and the only thing she could do was call a tow truck from the closest Subaru dealer (200 miles away). By the way it was 20 below outside. I called the local Chevy dealer and he helped. From the time I first contacted Subaru to the time I got rid of this car, there is not a positive experience. Thus the name for Subaru is Super** or **rue and I will never waste my money again. It cost me to get rid of this piece of **. I am definitely not feeling the love!

Please, please, please STOP recommending Subaru cars as being reliable. I have purchased two of them based on Consumer Reports recommendations and both have had major expensive repairs. I am old, have had all the routine maintenance done and still have had lots of problems. The 2010 Forester (that was said to be a very reliable car) needed to have its head gasket replaced at 95K (turns out they had lots of head gasket issues) and the 2011 Outbacks CVT just went out, 3 weeks after the extended warranty expired (expired on July 31, 2018). As I stated earlier, I am old (retired) and cannot afford a costly fix on a car that is only 7 years old. I have contacted Subaru of America to see if they would help me and all they do is say that they are waiting to be contacted by the local dealer (where I took the car to be repaired) but the local dealer called me to tell me that they have called Subaru of America twice and no one ever responds. Does this sound like a reputable company? Shoot, if they are not going to help me, cant they at least tell me? Maybe they used to be reliable but that time has passed.

When I found out the head gasket is going on my 2009 Subaru Legacy, extremely well maintained, and only 70,000 miles on it, I was stunned. After researching this, it has been a well-known problem for millions here and abroad, due to flawed (i.e., cheesy) design. This is an expensive repair!! I am wondering if anyone else is interested in a class action suit. I dont want to have to pay 3,000 for a new head gasket because the company skimped on design and materials. I am livid. If anyone is interested, let me know.

(Am not a car expert so forgive the terminology) In 2010 we leased brand new 2010 Subaru Forester and it sometimes would not start and had weird electrical issues. Gas tank meter would sometimes not register when I filled tank. Engine/oil and other lights would start flashing randomly--was not able to establish a pattern or pinpoint reason. Once I was not able to fill tank and gas station attendant pushed hard into gas tank opening and gas spilled out. Dealership supposedly fixed it--something with the sensor. But electrical issues continued to happen sporadically and dealer kept saying to bring it in when it happened--but of course it would never happen when I could bring it in. We returned that car thinking it was a lemon.In 2013 leased another 2014 Forester because we love how it performs in the snow and ice. Well, this one is also giving us problems right after the 3-year warranty mark. This past winter it didnt start in about 7 or more different occasions (lost count) leaving me stranded in the cold, sometimes alone or with kids. We are never, ever getting another Subaru--I dont care how well it performs in the snow.

I own a 2013 Impreza with 35k miles on it. I have been into my local dealership twice regarding my oil light coming on too soon. I went through an oil consumption test once and the first 1200 miles, it was fine, so the dealership said to let it go and if the light comes on again to bring it in. It came on 3200 miles into the oil change interval (dealer recommends 5500 mi, Subaru recommends 7500 mi). It was 3/4 of a quart low. I asked what can I do about this knowing very well that this is an issue with this car. I was told to contact Subaru, which I did.A week goes by and I dont hear anything other than I will call you on a certain date, which they did not. I called them and was told that they will not do anything until it burns 1/3rd of a quart of oil every 1200 miles. And even then, I would have to pay for an engine tear down to diagnose the problem regardless if it is still under warranty or not. I realize that the fix is expensive, but they built a faulty product and need to stand behind it and I shouldnt have to pay anything out of pocket when they know very well what the issue is. Never again will I buy a Subaru.

Extremely disappointed. I purchased a 2010 Subaru Forester from Bloomington in October of 2020 for nearly $9,000. 9 months later it broke down on the road and requires an engine replacement. I spoke with the manager and was told Sometimes used cars break down. Theres nothing we can do. I emailed Subaru directly and received no reply. There are no laws to protect consumers from faulty used vehicles, but good customer service, I think, dictates a $9k vehicle should last more than 9 months. I will not be going back to Bloomington Subaru nor will I ever purchase a Subaru of any kind.

My wife and I bought a brand new Subaru Forrester, our second one. Had no complaints with the first one 250,000 miles. The new one is a complete **. Around 30k miles started burning oil at the rate of about a quart every 2k miles, we jumped through all their hoops and did their ridiculous oil consumption test. We were treated like morons, told this is acceptable with a boxer engine which is ridiculous! My boss owns a Porsche which also has a boxer engine and doesnt burn a drop. Anyways they finally admitted there was a defect and replaced the top end (short block). Now with less than 20k since the replacement having the same issues, wife went back to dealer today! Its a shame because we really loved the first one but at this point no matter what they do, we will NEVER, EVER, own another Subaru!!!

In the first six months I owned my Outback (purchased new) my infotainment system failed and had to be replaced -- it took six weeks for the replacement to come in! I was without navigation, radio, Apple Car Play and rear back up camera. Six months after that and while on vacation, the Eye Sight system has failed leaving me without adaptive (or any kind of) cruise control, lane departure warning/correction, front crash warning and a few other Eye Sight features for which I paid a handsome price. This is far from the experience I expected from Subaru. I was confident in my decision to purchase this vehicle and I have to be honest - I have buyers remorse. I have to take the car into the dealership when I return home so I do not currently know what precisely the issue is with the Eye Sight system.

2009 Forester - Subarus are quirky cars just like most English cars of the 60s-90s or modern millennials. It is generally a good runner, but little annoying things like the mirror with compass went out and needed replacement after two years. Front suspension joints needed replacing after 80K. Now my front door mechanisms flip on and off at random, almost like the car is haunted. More money needed to address this issue now. The car is quirky (maybe too cutesy) and you get that sense by reading the owners manual. I guess after owning Hondas, Isuzus, and Toyotas, I could not help but notice these annoying things since my previous Japanese cars had none of them. Would I purchase Subaru again? Probably not. I would return to Toyota most likely or maybe even Hyundai.

I have a 2013 Subaru XV Crosstrek, took it in for passenger side rear bearings to be repaired, they tell me they cant get the bearings off. They tried soaking it, tapping it, and no success. Now they tell me I need a new housing that the bearings, caliper and brakes sit on, the car is not even 3 yrs. old. That tells me thats a flaw in the making. From $500 to $1000. What now? Still waiting for the part as I type this message.

The safety features and its so fun to drive! I really liked how it handled and reasonably priced. They have several models to choose from, but I am partial to the Crosstrek Sport, it has all of the things I am looking for and then some!

I love my Subaru BRZ! It is perfect in every way. Only 500 were made in 2016! I didnt mean to buy a brand new car but am so glad that I did. It is my baby. Kick ** engine and spot package. However, I would like to have the windows tinted and all wheel drive option.

I own a 2013 Subaru Impreza. The car is currently undergoing work for a SECOND CVT transmission. With the first transmission, I was at 55,000 miles, and there were audible queues. I was lucky enough to bring the car into the dealership to be diagnosed. I was informed I would need a new transmission and it would be covered under my extended (60,000 mile) warranty. The car was fixed and I believed everything to be fine.Last week, I was on vacation with my two small children (2 and 5, both requiring car seats) and driving from St Augustine FL to Atlanta along I-75. I was just outside of Macon, GA, and in the far left lane, when the car jerked violently and then stopped accelerating. There was a transfer truck to my right, and a few vehicles came up very quickly to my rear. I was able to coast off to the left hand side of the road. The vehicle was stripped of all gears and no longer even had a park. The emergency brake had to be utilized to keep it from rolling.I called Subaru roadside assistance and the car was towed to Macon (about 40 miles north) to a dealer there (with me and my two kids in the front with the driver, a very nice man). Once I arrived at the dealership, I was treated with a we cant look at it today, what do you want us to do about it attitude. I called Subaru Customer Care and Lisa arranged a rental car through Enterprise. I was not allowed to take a dealership loaner since I live in Hickory, North Carolina and would be taking the car over state lines. The car broke down at 11:00 AM and we were not back on the road until 5:30 PM.Since then, this was over a week ago, I have expressed my worries with Subaru. They have assured me that the extended CVT Transmission warranty issued by Subaru last month would cover my car, even though it is at the 88,000 mile mark, but would anyone want a car on its second transmission that essentially stalled while going 70 mph on the highway???I have asked Subaru to do the right thing and either pay off the loan or allow me to trade in the vehicle, but they refuse. Now they are stating that the rental car will not be covered for the entire time of the repair and that I will have to travel back down to Macon, GA (6 hours from my home) to pick the car up once it is fixed later next week. Thats over two full weeks in a rental car and a whole lot of a headache to pick up a car that may or may not work for another 30,000 miles.If this was my first transmission, if this had only happened once, I would not be writing this. If my kids had not been in the car when it stopped accelerating on the highway, I would not be writing this. I, like everyone else, need reliable and safe transportation. I have neither of these things and Subaru refuses to right the wrong.For those looking into buying a car with the CVT Transmission, please dont. I would hate for someone to get seriously injured by this. Its dangerous and something Subaru should not ignore. A recall should be issued. My first transmission gave me a warning sign with a noise, the second one just stopped... there was no warning.

Our 2016 Subaru Outback seems like it is possessed. On Monday, July 27, 2016, we were parked at a restaurant when our daughters noticed the rear liftgate opening on its own. At the time, the only people with the keys to the locked vehicle were me and my wife, who were both 75 yards away inside the restaurant. Neither of us was handling our remote keys. It seems highly unlikely either of us accidentally hit the remote button.Since we were staying at a hotel, I disconnected the battery so that the liftgate would not open overnight. Once I reconnected the battery, a whole host of other electronic issues started. Half of the readouts on the dash intermittently stopped working. They were the information display between the tachometer and speedometer, the readouts associated with the air conditioner and the map display and GPS. The clock, which worked when reconnecting the battery, then was stuck at 9:19 a.m. The right front remote window control only worked from the passenger side, not the drivers side.So, we drove straight to our destination three states away, not stopping or turning off the car since it had taken three seconds to start after battery reconnection. I was unsure if the car would restart again. We drove to the Subaru dealer in Normal, Illinois. As expected, the problems cleared up as soon as we hit the dealership service bay. The dealer spent a hour wiggling wires under the dash and driving over bumps along with putting it on a code reader.We got a PNF--Problem Not Found-- diagnosis and we left the dealership very disappointed. I parked the car two miles away, went into the house and returned five minutes later to find the liftgate again open wide. At that point, I abandoned the remote-entry key and used the key that did not have any remote features. Unfortunately, once I unlocked the door, the car alarm began honking and was only silenced after starting the car.At this point I am considering selling our Subaru with only 3,000 miles on it. We have already endured a painful recall of its steering column and now this liftgate issue. I have zero confidence in Subaru and this vehicle keeping my family safe. I am writing this only to alert other Subaru owners who may experience similar problems in the future. Maybe I can trigger a similar national recall as the Subaru owner who had the steering defect.

We have a 2009 Outback. At approx. 70000 miles (just past warranty) a vibration was becoming noticeable from the drivetrain. The Subaru dealership said it was from bad boots on the front end. We had the work done. The vibration remained so we took the car to an independent shop. They said that it could be the transfer case. To really examine it the transmission has to be dropped. We scheduled the service. When they opened the case there were bits of metal in the fluid and it was clear something had failed. Approx. $2000 later we were on the road again. The head mechanic said he had seen several failures like this. I would like Subaru to face up to this reoccurring problem and cover all repairs..

I just bought a 2014 Subaru Crosstrek and have only had it for 2 months. I was driving on the freeway going about 65mph when my Crosstrek felt like I had no control of the wheel, it felt like the wheels lost grip to the road. I slowed down and it corrected itself within seconds. I thought, Wow that was strange. I was on the bluetooth with my husband and he told me to pull off and see if the tires were low or flat. I did no problem with the tires. He drove it when I got home and it felt fine. We just thought maybe something on the road. Car drove fine for a while then 3 weeks later I was driving down the highway in the desert area and the wind hit my car and my car starting swirling all over the road. I held on to the wheel and slowed down. It corrected itself and continue to drive fine. I thought, Well maybe this is how suvs drive. Last weekend we were almost killed in this car. We were coming back from our cabin going 40mph in a 50mph zone when the wind hit my car and cause it to go out of control. The wheels were not griping the road correctly and we started to slide we could not correct the car. The steering wheel was not responding it would not do anything! We went over the embankment about 20 feet down and rolled about 4 to 5 times before coming to a stop upside down. We survived but are pretty sore and banged up. Please if anyone is having steering problems with your Subaru take it back!! I feel that this car had a defect in the steering system or the AWD system. Unfortunately, since I was not hurt bad no one will investigate to see if this car had a problem!! Please be careful, I dont want anyone else to go through what we just went through!

I leased a 2012 Subaru, signed a contract, and took the vehicle home. The dealership messed up the contract, lied about it to get me to sign another contract under the guise that it was a better deal for me. The truth of the matter is that they either made a mistake, or they are running a scam to get you to sign one contract, take the vehicle, then offer you another contract within a few weeks, or they are just incompetent and unprofessional. When I decided that I did not want the new contract, they became angry and rude. The general manager assured me that he would take care of it, but he did not and I had their company calling me about a vehicle that I had returned (2009 Subaru) to the Subaru dealer a month earlier. The vehicle was on their lot and in their possession. I have returned the new 2012 vehicle because of how I was treated and because the general manager, during his shouting match with me indicated that if that was the way I felt, he did not want to do business with me anyway. I am glad you have enough Subaru business that you can afford to throw away customers who purchased 3 Subarus within four years. I will make it one of my goals in life to make sure that people know you do not want business from me or people like me. Of interest, is that a similar situation happened with this same dealership three years ago. At that time, a few weeks after the 2009 car was purchased, the finance manager called and indicated that he had made a mistake on the contract and that the payment should be higher. Once again, I refused and told him that I had a contract, and he could not go back and change the terms of that contract. What is going on at Subaru AutoBarn of Countryside, Illinois? Are they incompetent, or crooked or both? They definitely could use some training in customer service as you have just lost two customers. Since I have returned the 2012 Subaru last week, I am in the market for an SUV. Guess what, it wont be a Subaru. Someone should investigate further the practices of Subaru Autobarn of Countryside, Illinois. I know I will be continuing my investigation and legal options. Not only am I angry, as noted above, I am inconvenienced and suspicious. I did not check the first box below because I am pursuing all options including legal options. Yes, an attorney can contact me about my complaint.

These guys don’t care about you, your car, or your experience. Not at all supposed to see the low rating. Thankfully before I submitted my application to be a Subaru of America ambassador, they showed me their true colors and let me know that they were not at all concerned with their customers or with having integrity. I hope I never have to call them for any reason ever again.

Positives: Roomy interior. Excellent cargo space. Negatives: Poor fuel mileage. I think company overstated MPG intentionally. Touch screen disappears in direct sunlight. Uses oil badly. Poor radio quality. My first and last Subaru.

I have a new 2017 Subaru Outback. The dealer has already replaced the radio/GPS hardware. But still the GPS is too slow to react to drive instructions. It tells you to exit a ramp after you pass the ramp. My wife noticed it too. You would think every company offering a GPS would have mastered a GPS system by now. After they replaced the unit, it is still too slow. Interior is very cheap too.

I bought my Outback new in summer 2007. Always did oil changes every 3,000. At just over 60K (just out of warranty), the head gaskets blew. Six months later, car started leaking oil and head gaskets were done once again (under warranty of mechanic). Now, Im facing blown head gaskets again!!!! After just 20,000 miles after 2nd job. My car only has 82,000 miles. I will never buy another Subaru which is unfortunate because this is the 4th one Ive owned. The others were older but better.

I purchased a used 2000 Subaru Outback in November 2011. The rear K-frame rusted through and the rear axle came loose in December. I paid nearly $1000 in parts and labor to replace it. A week or so later, I found out from a friend that I should look into a recall they had heard about. I came to find out that Subaru had issued a recall on that very issue. The sprayed undercoat for the 2000 Outback was insufficient and caused the rear frame to rot at an advanced rate. I contacted Subaru and they directed me to send them a copy of my bill for the damage, which I did.They took forever to get back to me and denied my claim, even though they contacted my mechanic and I was willing to submit pictures of the work in progress. They cited that the gentleman who had done the work was not a New York State registered mechanic, which he is not. Had I known of the recall, I would have had it taken care of the problem with a properly registered mechanic. I would have taken my car to a dealership for crying out loud. I took care of it on my own the most inexpensive way possible. Subaru should have reimbursed me gratefully as I probably saved them a large sum doing so. I feel they are being unfair and I should be compensated.

Clutch failure on 2015 wrx with 120 miles less than 24 hrs after. Dealership states it was owner inflicted since they gave pictures of this happening and it was from rally and review. The car would go into reverse but no other gear had it towed and will meet with Subaru tomorrow though they have stated that they will not honor warranty and we must pay for a new clutch. Will find out more tomorrow.

Recently purchased a new 2015 Outback 2.5i premium. We test drove dealer car 3 times to confirm we wanted to order one, none available at any local dealers at the time. About 3wks after receiving our car, it developed a clicking noise coming from the gear shifter knob every time you went below or above 5mph, EVERY TIME. Nonstop, every light, every stop sign, all day every day. Dealer says its normal and refuse to fix. I keep reminding them it did not do it on any test car and it took weeks for it to show up on our car. How can that be normal? I would not have purchased the car had it made this annoying noise on the test drive and I certainly would not have paid for the car when I went to pick it up. (I did test drive our car prior to paying for it once it came in and there was no noise at all.) I am at the point of wanting to sell my brand new car because I just cant stand this constant annoyance. Wrote several emails directly to Subaru company rep, with them refusing to take any responsibility.

I bought a 2012 Outback in February 2012. When I rotated the tires at 10,000 miles, I noticed that both rear tires were severely worn at the outer edges. The dealer had the wheels aligned. They were out quite a bit. But now after about 11,000 miles, the tires are worn to the tread gauges in the outer tracks. I dont think I will get 20,000 miles out of them. I think Subaru should replace these two tires. The other two tires are fine but at 20,000 miles, I may have to replace all four tires because it is a four wheel drive.

I put down a $200 deposit, still havent gotten the check that they promised to send over 3 weeks ago. The manager Erik ** was rude and completely apathetic to anything I spoke about. I would never send anyone here.

Because of all the driving I do (picked up my Crosstrek August 17th, 2019 as on 1-6-2020 I have 11,555 miles) I specifically purchased a Subaru. According to the website and window sticker, miles were averaged between 27/33 per gallon. Now I know that 33 is only under extreme optimal conditions. But I thought 27 wouldnt be an issue to average at all. That being said, my car has never averaged over 26.5 on any long road trip. Id never buy another Subaru and wouldnt recommend their vehicles to anyone!!!!

I bought a 2008 Subaru Outback for my 21-year-old son in May 2013 with 61,000 miles. Before my purchase, I had the car inspected and was told the head gasket was leaking. The dealer finally agreed to split the cost with me. My son travels 2,000 miles to school in Montana and has had two oil changes over the seven months that we have owned the vehicle. He had the local dealership inspect the vehicle before heading to Chicago for Winter break, and he had to have one of the front axle boots replaced for $400. On the way home with no warning in the middle of North Dakota, the oil light goes on and the engine dies. The local mechanic wanted nothing to do with Subarus, so my son took the Amtrak home at a cost of $270 and I shipped his car to Arlington Heights, IL at a cost of $775. I sent it to the dealer I purchased the car from and they said the issue was not the head gasket, but the oil pump, and I needed a new engine costing $4,200. Both the North Dakota mechanic and my local mechanic that I trust said the head gasket was leaking as well. The dealer did not agree and would not give me a new engine and Subaru USA declined any responsibility for this poor excuse for a vehicle. After reviewing several websites on Subaru customer complaints, there is a common theme of oil leaks and bad oil pumps. I have owned many vehicles in the 47 years that I have been driving, and have never had such major problems. There should be a huge class action settlement for Subaru owners. I will never buy another one and will voice my displeasure with anyone who will listen.

My wife and I currently own a 2011 Subaru Forester we purchased new from Hatfield Subaru in Columbus, Ohio. We have always had it serviced at Byers Dublin Subaru in Columbus Ohio. At the 25,000 mile mark both head gaskets were leaking so the mechanics at Byers pulled the motor and replaced them. Just recently at the 33,000 mile mark I brought in my vehicle to Byers for my 30,000 maintenance check also complaining of a strange noise. They informed me the head gasket was leaking again and the noise we heard was the transmission running low on fluid. They again pulled the motor and made repairs. However, when placing the motor back in the car a strange noise developed in the engine. They again pulled the motor adjusting the tensioning on the timing chain yet the noise was still present. They then contacted Subaru technical support asking for assistance. They are currently pulling the motor for the fourth time with the intention of replacing the cylinder heads and camshaft.Up until now, I have been in contact with both dealerships expressing my concerns. I have also spoken with customer service, a supervisor, and a manager at Subaru of America. The manager at Subaru headquarters said they could only offer me 2500.00 towards the purchase of a new vehicle. The manager at Hatfield where I purchased my vehicle from passed me off to a sales associate who only wanted to sell me a new Subaru at full price to meet his end of the month February sales quota. The manager at Byers where my car is being serviced has been less than forthcoming as to the true status of my vehicle and I have not heard from him as to the status of my vehicle as promised in the last four business days.What concerns me the most is my wife and I now own a Subaru with a long list of engine problems so early in its life and a transmission which has been exposed to wear by fluid loss and after June of 2017 we have no warranty. We worked very hard paying off this vehicle early with every intention of keeping it for at least the next ten years. This was our first new car purchase and we chose Subaru because its incredible record of reliability. The current trade in value for this vehicle is 14,500 and we cannot afford to take out another loan for 10-14 thousand dollars to get the same style of Subaru we just paid off. We paid in full for a Subaru because of its name, we always had it serviced at your dealerships, and I feel we are being punished for a rare flaw which required them to pull the engine so early in its life and thus creating more problems with the engine and transmission by trying to put it back together. It is not a matter of if this vehicle will have more problems in the near future it is a matter of when and I refuse to put my wife and two children back in this Subaru wondering when the next big mechanical failure might occur, one which we cannot afford. I am reaching out to you with the hope of resolving this issue and I refuse to give up until a solution can be reached.

I really believed that Subarus were reliable cars. I still owe $11,000 on my 2013 Legacy thats now worth $5,000 now and my transmission went. Since I have 121,000 miles on it, Im out of luck. Subaru is aware of issues they have with their CVT transmission and in 2017, extended their warranty to unlimited miles. That extension expired on 7/31/18. Their response is that they can offer me a $500 coupon off of a new car. I completely lost faith in them. I thought that my car would last until 300k miles at least.

I just bought a 2014 Subaru Impreza from Subaru of Burlingame 9 months ago. I never bought a used car before but I figured I would be safe buying it from Subaru dealership as is. I was so wrong. 17,000 miles later I have blown head gaskets about the car at 45,000 miles. It is currently at 60,114. After taking it into the dealership and being diagnosed I called Subaru of America right away, explained my situation. I had a Subaru representative tell me he was advocating for me but in the end they told me, Sorry not our problem. Only owned this car for nine months. I am devastated. I still have a very large loan on this car I’m paying for and have no car to drive. I’m going to do everything I can, to fight these people through social media platform, through the city of Burlingame, to anybody who will listen to me. This was my first Subaru and my last!!!

2000 Legacy Brighton (Wagon). I brought this used for $5500 with 96,000 miles in 2010 or 2011. I currently have 201,800 miles. I did have a spark plug blow out. The mechanic used helicoil instead of replacing the head and it seems to be holding (wood-knock), fan relays failed once causing overheating. Just recently replaced a failed valve cover gasket (by myself in about 30 minutes). My hood release cable failed a while ago. Trunk latch is sticky now. The rear bonnet leaked until I replaced the entire rear deck lid. This used to cause the light sockets to fill with water during rains. I went through 3 light bulb wiring harnesses before replacement. Also, a victim of their infamous rear wheel well rust patterns. Ive replaced the exhaust once since Ive had it too. I love this car. Its quiet as a mouse and 100% beast in the snow. Im nervous about getting about getting another RU, as Ive seen some pretty negative reviews.

I have own 25 cars in my life, I am 54 years old. Never had any engine failures. But my 2008 STI just blew up.

I bought a used 2016 Subaru Forester with only about 20k miles on it, still under warranty. I was okay at first, now I notice how harsh the ride is. I can feel every bump in the road! Is there something wrong with the shocks? Are the shocks adjustable? Is there someone with the same vehicle experiencing the same thing?

Bought a 2014 Subaru Outback from them that was a Subaru certified used car. I’ve had nothing but issues with it. I reported to them that there was a loud screeching sound intermittently the day after I bought it. They said they drove it and didn’t hear anything. I brought it up multiple times and they said they inspected everything but couldn’t find an issue. Brought it in for the same reason recently and they called back and said that rust on rotor made grooves in the brake pads. I asked if they could replace just the brake pads and they said no we have to replace the rotors. I wrote their service manager asking for the $65 inspection fee to be waived and honestly I want a full refund for the work. $550 for rotors that I didn’t need or want is ridiculous and I’m not sure its legal. The rotors cost around $70 each and the brake pads $20.

First, let me say that I have a 2010 Subaru Forester that I have had no problems with it. Bought it new and now has 71K on it. Because I had no problems with it, and I can put insane amounts of mileage on a car, I bought a hail damaged 2013 Subaru Forester Premium with about 16K on it, have driven on east coast, Alaska, Yukon, west coast, with no problems consistently getting 30+ mpg. This June, while in Yosemite and on my way to LA, the low oil pressure light started flickering at around 47K miles. Subaru said it was a bad oil pressure sensor. Changed to a new one and then in the middle of nowhere South Dakota, at 10:00 p.m. it came on. I then tried to go really slow in case there was something really wrong with my car. I went 35 mph on the highway until I got to Bismarck, ND, where I went straight to the Subaru dealer. My cousins live there, so if my car got stuck there, at least they were there.I got no sleep that night because I was so worried about my car and the fact that I had promised to drive my cousins kid who has Hodgkins lymphoma and a tumor on his heart and spine to the Mayo clinic in Rochester, MN for chemo twice to take the load off of family members for a couple of weeks. I was doubly upset about the low-pressure light coming on, especially since I had just replaced the switch. I am a single woman who is always out on the road alone. I only buy cars that are reliable, up until my 2010 Subaru, its been nothing but Hondas and Toyotas.I had an Oldsmobile Achieva once, and that was the biggest POS Ive ever owned, whoever designed the front brakes that needed changing like clockwork at 22K, the whole serpentine belt and having to support the engine and undoing the engine bolts should be credited for Oldsmobile going out of business. I work on my own cars, so I know the quality of oil, gear oil, brakes, etc. going on them. When people ** me, I know. This car may be the one mistake I have made. It remains to be seen if Subaru will make it right. If not, I will be the Poster Girl for the anti-Subaru campaign.Bismarck, ND has one Subaru dealer in town. They scanned my car and said no problem, ignore the light, and drive on. I dont know what else they did, but my mileage dropped from 30 mpg to 25.5 mpg on the way to Rochester, and 27 mpg on the way back. I changed the oil, new filter. Called the Bismarck dealership and asked why my mileage dropped, told me it was the gas. Called SOA, no help there either. Mileage was similar on second trip to Rochester, and the low-pressure light came on during the trip back from Rochester. I ignored it but checked the oil. 1/2 qt low. Called Bismarck dealership again, and got the ** about the gas again (because consumers are stupid, right?).As if I wasnt getting sketchy gas in some of the places I went in Alaska and in the boonies in Canada and my mileage didnt tank like this. On my way back to Denver (home) my mileage came up to 27.6, but my low oil pressure light would come on after about 10 hours and I could smell a faint burning smell. When the engine cooled off and started back up, light is off, goes on about 10 hours later. Went through Missouri on my way home, about 1200 miles, checked oil when I got home, at the low line on dipstick. I also had ordered the new part that Subaru said I need for the low oil level light. Its installed, along with the rubber cap. Guess that is to keep the light off, while my engine burns up... I am still in denial, but its becoming clearer and I think I have one of the bad engines that burns oil in large quantities. It remains to be seen if they will fix the engine. Im still under 60K.There is nothing worse than being on the road when your car is malfunctioning, especially when you are carrying sick cancer patients that cannot be exposed to excessive germs and environment. So, when I am reading about all the Subaru complaints, believe them. My strong advice is to avoid Subaru until they start putting quality cars back on the market. What I just went through is disgusting. Problems on the road. I am not happy and am wondering how much this is going to cost me and I have talked with enough idiots at dealerships and at SOA to believe that this ** will kill the Subaru name if they dont correct it.I have also warned my friends that were influenced by my love of Subarus (before this incident), Hondas, and Toyotas. They bought a 2015 Subaru Forester and a 2016 Honda Accord because of my cars. I have faith in the Honda, but NOT the Forester. I am also now telling everyone else I know to stay away from Subarus. Perhaps their success has made them greedy and uncaring. VW did the same thing, they lost market share. Make it right Subaru!!! I will be the Poster Child you dont want!!!

1999 Legacy - This is my third Subaru and I take excellent care of it. The drivers side window release is broken. I have been told by your Olathe, KS service department that it will cost close to $300.00 to repair it and I am extremely dissatisfied with that outrageous charge.

At 87,000 miles, my 2011 Outbacks temperature light went on and I immediately pulled off the road into (fortunately close) service station. Ultimately got it to a Subaru dealership where it was determined that the head gasket and exhaust valve guides needed to be replaced. I now find out this is a common and long standing problem with Subaru cars. Is there a class action suit concerning this? Is there any resource available to disgruntled customers?

I own a 2005 Subaru Forester. It has a factory installed lift bar on the back hatch. This bar has been replaced 3 times, due to a rust issue (from the rear washer fluid spraying on top of it). My local Subaru dealer said that it is a Subaru flaw, and not only are they no longer able to get replacements from Subaru, but will not cover the cost under my bumper-to-bumper warranty.

Damage to our 2012 Subaru Legacy 3.6R Limited - When my wife was backing out of the garage, the transmission jerked and caused the vehicle to graze the workbench causing damage to the left front wheel well area. Though we took the vehicle back to the original dealership and they admitted several updates on the transmission needed to be done, Subaru of America feels this was strictly due to driver error and refuses to pay for the damages. There are many bugs on the computer from other consumers regarding transmission problems on this model as well as several others. But they will take no responsibility even though the repairs would be less than $550.00.

About 5 minutes after I left the Subaru dealership I knew that my 2014 Forester that I owned for 3 years was not running properly. Eventually I found out the dealership upgraded some software because of an imaginary idle problem. Now Im left with a car with much less acceleration and power, and to boot a 20-30% reduction in mpg. There are several other problems too. Subarus was response was not acceptable: Nothing we can do. The person handling the case had no interest from second one. In the past they have helped with serious issues. This is their software, they are responsible for getting the car back to the previous running condition.

This car is the best car on the road. It holds its overall value and is most certainly dog tested and approved. I have hit a deer a couple of years ago and there was hardly any damage to my car. It gets great mileage and proven itself in various weather conditions.

Our first Subaru was a 2009 Outback, and we loved it. It was a program car with about 10K miles on it when we got it, but had been owned by the state of NC DOT so was like new when we got it. The one problem we had throughout the life of it was the left headlight would not last; it would go out several times a year. Because of some other problems, some possibly a mechanics fault, that car caught fire and was totaled in 2013.We went back to the same dealer in Asheville NC and bought a new 2014 Forrester. From the beginning it had a lag when accelerating, as when one is passing another vehicle or when a potential problem has arisen and one needs to move fast to avoid a wreck. It was a consistent 6 second lag; after 6 seconds, the RPM would soar almost to the red line. I could literally count one thousand one, one thousand two etc. My husband took it back to the dealership and asked about it. Oh, everyone is complaining about that with this car, theres nothing to worry about. Umm, I do worry when my car wont move when I want it to! Ill also add at this point that my husband and I are both in our late 50s, and we are the only people who have ever driven this car, so we know how well it has been treated.In Februrary 2016 I left home, drove into town (10 miles), made two stops, the car was running smooth as butter. My third stop was at the car wash. I pulled up, told them what kind of wash I wanted, and I went into the lounge to wait. A few minutes later the guy came in and said, Your Subaru wont move. What?! I went out, cranked it, could put it in gear, but it was like it was in neutral. Could hear the motor revving, but nothing happened. There was no noise when it happened. There was no smell of anything burning, nothing. The emissions warning light was on.I had the car towed to our house (I needed to get back and get my other vehicle for an appointment), then later had it towed to a local garage, because the car was out from under warranty. He kept it a week, then called and said he couldnt figure out what it was, so he called the dealer we bought it from, and they said they thought it was the transmission. Paid to have it towed 70 miles to the dealer. After about a week, they called and said they couldnt figure it out, so they ran all the computer stuff and sent it to Subaru to find the problem. They determined it needed a new transmission.The Service guy told me when I picked it up that when they went to look in the transmission, all kinds of parts fell out, that the transmission had literally exploded. That was the word he used. Fortunately that was still covered under warranty, so it covered the $7K to repair it. When we finally got the car back we noticed the lag was gone! Now when I accelerate, the car actually does what its supposed to do! If you have that lag, insist that they check your transmission!

I bought a 2004 Impreza WRX from Grayson Subaru in Knoxville Tennessee , with an extended warranty with only 37,976 miles than at 41,890 miles. Major engine repairs costing $3152 than at 50, 052 miles, major engine repair costing $6,037.93 than an inspection of there work costing only $51.07 than at 58,061 miles. Needed a new turbo costing $1,600 than at 60,824 miles oil leak costing $845.09 than at 62,634 miles same oil leak costing $1,331.40, and now the car has had major engine failure again including the turbo. I change the oil when its needed between 3000 and 4500 miles. And now youre telling me its my fault . Can someone help me out for me to a good east Tennessee lawyer that can help me out to claim my money back from Grayson Subaru in Knoxville Tennessee?

We service this car properly. Ive never had problems with Subarus and have been a loyal customer since 1994. So at 110,000 miles the six cylinder engine starts overheating erratically. A tow to Subaru dealer to replace the thermostat and were on our way. Two to three weeks later it happens again. We are provided a new thermostat under warranty installed at a different dealer (because we were on a long trip and were forced to tow the vehicle). Each time the claim was the thermostat was sticking. It happens again within a few weeks after we return home with yet another thermostat. $6,000 later we get resurfaced heads and a valve job, complete with all the marked-up engine components, supplies, disposal fees, and so on. Did we get a refund or credit on the supposed faulty thermostats? No. The servicing dealer proclaims there was an internal engine leak due to bad head gaskets. I asked to see them, but they were never given to me. Ive never heard of an engine failure of that gravity in a Subaru (unless of course the vehicle was abused). My wife babies this car and uses it for errands. I have a 1994 SVX with 140,000 miles, and had a 2002 Outback and neither had engine issues, ever. My confidence in the Subaru product is gradually waning.

After experiencing failed paint on my 2011 Outback due to tree sap I foolishly traded the car for a 2013 and purchased the Simonize Package. They told me this would guarantee the paint if anything like this happened again. Well after having the car detailed by Subaru again paint failure. This time they told me it was caused by rocks hitting the hood.