White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

I have a Toyota and it is great on gas. It has lots of features. One of them been the phone on the dashboard. Important for emergency call. Another when you turn on the car, the doors close automatically. Nice design. It has many more things that it would take me too much time. It is a smart car. I just got it last year.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

Ever since I bought my new 2018 Toyota Highlander last August I’ve been accumulating an unreasonable amount of paint chips. I ordered Toyota’s touchup paint after my first service visit however, it was too cold to apply at the time. Since then I’ve accumulated over seventy paint chips mostly on the front of my car. The chipping is only on the metal parts not any of the plastic parts. I took my car to the Toyota dealer with my concerns and their Service Manager told me to call corporate Toyota. My Case Manager there opened a case and then told me to call the Toyota dealer for further instructions. I called their Service Manager and was told to take my car to a body shop and get an estimate. I took it to the closest body shop and they said it appeared the paint was applied “soft” then he gave me an estimate. A couple days later my Toyota Case Manager called again and told me the Dealer should’ve sent me to a specific auto body shop because they needed paint tests done. She sent me to a Toyota certified body shop where the owner took my car into their shop and looked it over. He then walked me over to another Highlander that had 52,000 miles to compare, there weren’t any paint chips on it. The shop owner told me there is an “excessive amount of paint chips for a car of my age and mileage”. Long story short my Toyota Case Manager called and said there is nothing they can do for me because all the paint tests were within a normal range. My car was purchased in August of 2018 and is only 7 months old and already needs a new paint job. The paint chips started when I bought the car and every day I drive it I accumulate even more paint chips. I now have a seven month old car that already need a new paint job. Despite two separate body shops saying this is not normal Toyota says it is normal and refuses to do anything about it.

Toyota Tercel 1995 is a very dependable, practical car for couple with few or no children. Extreme fuel mileage range. My experience 34 to 54 miles per gallon. Easily handles 75 mph highway. Perky 16 valve 4 cylinder engine. Downside, fair amount of road noise, not real cushy ride.

I had been driving Toyota Vios 1500CC for 10 years, few repair needed and satisfying performance compare to other car at similar price, allow to be sold in Malaysia. The overall quality of the Toyota Vios is satisfying at this price, just the agent providing the service on behalf Toyota is disappointing, not up to the Toyota quality and no better choice for the situation in Malaysia.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

I purchased a 2018 Toyota Highlander Ltd Platinum from Classic Toyota in Tyler Texas. My Toyota purchased was based on commercial and current owner reviews. Other than the “color transfer” issue (dyes from my years old and routinely washed scrubs and jeans coming off on the leather seats), I’ve been relatively happy with the car. The thing that has driven me crazy are the electronics. I came from a BMW, that was too small and uncomfortable, but drove great and I guess I got spoiled by their electronics. I could have 2 phones connected and receive calls on either of them on Bluetooth. Not on the Highlander (JBL GreenEdge). It takes 5 or 6 button pushes (while I’m driving!) to change from one paired phone to another. It also occasionally just drops the phone in the middle of a call and I have to reconnect. The weather app also is rudimentary, at best. It never gives me the weather for the area I’m in. If I’m in downtown Dallas, it gives me the weather for Terrell, TX (40 miles away, a 10th the size of Dallas, and a town I’ve never looked up on my weather app)!!! I called Entune (a cumbersome worthless app IMHO) support. She was very pleasant, but completely useless. She looked at the manual. I read the manual! I needed more! Apparently Toyota doesn’t offer more than a crappy inefficient app, bad connectivity, and a GPS (for the weather) that hopefully doesn’t have to ever locate you in case of an accident!

Honestly I am not very satisfied with the change of vehicle I made since the car for which I made the change was in perfect condition - a Corolla of 2014 with only 21000 miles to get the new RAV4 Limited of 2019 and not even have a month and already have to change the differential sincerely and Im not very happy with this new SUV. Would have preferred to stay with my Corolla in the end. Did not give me problems all the time I was driving

The back side of the passenger side rear view mirror fell off the car and was lost. The dealer was of no help in finding a replacement part, or in addressing service issues. I have had to have several known Toyota issues fixed during other visits to the dealer.

I purchased new from Walker Toyota Alexandria, LA. When I reported the drivers seat squeaking with every bump in the road with less than 25,000 miles I was told they only repair it if it breaks! So I have new car with squeaky seat! Very disappointed with Toyota service.

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

Ive had it for over two years and never had any problems with it. Great gas mileage, tinted rearview mirror so the persons lights driving behind you dont blind you. Very spacious for 4 people.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

I went to my Toyota where I bought the Brand New Car from them. I went back last week and because there were fog or oil in my vent screen and they told me that I have to get a new one but you do have warranty because we are not going to use it because they we dont know if the warranty department is going to pay us or not. But as a business and customer way that is not right to us when we buy car and they tell You dont worry. You have warranty. Please stop lying to people and do your job what we pay you to do. Please dont buy the car from 1155 Bloomfield Ave, West Caldwell, NJ 07006. They are totally liars, fraud and cheaters.

Toyota Yaris - Smaller cars are more maneuverable in city conditions and more fuel efficient. But I think all cars should be fitted with GPS. This would eliminate the use of phone GPS.

Great gas mileage car with a surprising amount of room in the Sedan 4 door version. Doesn’t have cruise but I can get 46mpg hwy. My only complaint is it’s disc brakes in front and drum brakes in back.

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

I called them up and complained about the dealership where I bought the car from. They pretty much told me I got a deal with them by myself to calling the dealer and solve the problem myself. I talked with Whitney and Randal my case # **. If they cannot help you why they are there for? Calling the dealership it’s like throwing the rocks on the wall. I did call. They never called back. This is how Toyota care about their customers. I would never ever buy another Toyota and I would never recommend a Toyota to anyone and I will tell everyone else stay away from Toyota dealers. I feel like like I’ve been discriminated by them because my accent in my language. I’m immigrant from Europe. They take it advantage on me because they thinking I don’t understand. Shame on you Toyota. Shame on you.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

Toyota - Very good on gas mileage, long lasting motor life and really a great investment for work or travel vehicle. Awesome value while driving low fuel expenses. Comfortable and great for long or short rides. You get more than the moneys worth, through and through. However, I dont like the thin fiberglass. Im worried about the safety and with the size. The compact design is also quite scary when on highways and interstates. Comparing to semis, trucks, vans, it is quite overwhelming where there are large vehicles. Just feels like one wrong move by me or another vehicle, would never end well. Should be more in between passengers and other vehicles.

Dependable, good power, comfortable, great fit and finish. Routine maintenance and repairs are minimal and cost of parts and labor reasonable. I have owned 3 Toyotas new and used. All are still on the road with 200 to 70 miles on them.

I inherited this Toyota Rav4 from my mother when she stopped driving. It works good for hauling kids, dogs and gardening supplies plus can handle 5 small bails of straw with ease. I also like the power locks and power windows and I love the 4 wheel drive. The car runs great, good on gas, handles great and can make it through a MN winter. I can make it up my drive way during the winter. But I would have liked better tires and wish it was less like a station wagon. And Id like it if it is higher off the ground, I feel like Im getting into a car and not a SUV. I also wish it had tilt steering and blue tooth.

On 4-4-18, went for my scheduled oil change, the car is 5 yrs. old, only has 15,318 miles, I was told I had a oil leak and would need a reseal on the timing cover, the cost is $2,074.00. I purchased the car at AutoNation Toyota in Hayward, Ca. Had all my services completed there. I told my service adviser this shouldnt happen to a car with these low miles. I was very upset. I feel this is a defect, and its causing the engine to lose oil, usually caused by a faulty sealant. My service adviser sent a email Re: Good Will Request, I dont have a extended warranty on my car. Im waiting for a decision from technology manager from another dealership.

I purchased my 2018 Camry XSE 3 weeks ago and I love. Only thing I don’t like is that a remote start doesn’t come standard. After paying that amount of money I thought it would have remote start seeing as other cars of different makes and models but are sedans do have the remote start. I think it comes on the XSE V6 but that car is about $4000 more than my car. Toyota should be ashamed for not making that standard.

Great value for the money. Limited trunk space. An optional package on the higher end would have been nice. The small window in the rear doors is difficult for passengers that get car sick. 40l of fuel gets about 600km.

Safety for sure when I drive the vehicle. The brand of Toyota, it make from Japan, so many people liked to used that, cause they had valuable to me. I would recommend to my friends. Also Winter time, the snow control, push on there before to drive, makes the car controllable and survey safe on the road.

My Venza is eight years old and looks almost new. Great overall utility crossover, from distance driving, hauling cargo or passengers, it has been a very reliable vehicle.

Engine blew a piston and could not be repaired. FRS was only 5 years old. It had less than 80,000 miles on it. Company would not help cover cost even though it happened within 45 days of an engine recall.

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

I purchased platinum service for approx. $900. I was not given 2 ignition keys but, rather 3 mechanical ones. I was promised another ignition key but after regular efforts on my part, never got one. I finally lost the one and only key I was given (2 years later, last month). I was given 3 estimates, ranging from $300 to $500, then after my car was towed to the dealership was told it would be $700 plus $200 for second key. Nothing is in the manual stating the extreme consequences of not having 2 keys. In the certified checklist, it only states master key. I feel like an essential part was not included; the second key. I was handed off daily from service dept to sales people resulting in not having my vehicle for 1 1/2 weeks when I gave in and paid up. Very poor customer service and hidden costs of new key.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

They are very accommodating with my hectic work schedule. They always come and talk to me to let me know what issues if any need to be addressed especially in order of importance before doing any further work.

I love my Toyota. It is a very good car and was the best one Ive had so far. My family loved it as well. I will always stand by a Toyota. I am going to be looking for another one soon. I would like to improve its safety but the drive was amazing. Very smooth and never had any problems with it.

I have a 2007 Toyota Prius six months after I found out that the combination meter has a recall. Toyota won’t honor their recall because it is past their timeframe. It is obvious that this is a Toyota problem; however, they do not want to stand by their product and replace the faulty item. It will cost me 600+ dollars to fix it, they do not replace the part but take the original part out of your car replaced the capacitor’s and send it back to the customer. All of that for $600. I will have to be without a vehicle for two weeks. When it gets hot outside the combination meter fails. When it is cold it works.

We bought our Toyota Yaris brand new in 2008. After one year, the paint on the roof began to peel. At first it was just a small bubble of paint. But over the past few years, the peeling has spread to our entire roof. We asked the dealership about it and were told that it was our problem, that we would need to pay for a paint job. We couldnt figure out what was causing it. But we took the dealership at their word. Recently, weve noticed other Yaris with the same issue. Most of them have been blue, just like ours. All of the peeling paint has been on the roof. We just saw one today thats red. We talked with one of the owners and she showed us where the peeling paint had moved down toward the drivers side door. Toyota needs to do a recall for a free paint job. The resale value of the car is diminished by the slip-shot paint job.

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

I was pretty much pressured into buying an extended auto warranty for my new car. I never needed to use it; it expired and I havent had any major repairs in 16 years. Consumer Reports advises against buying the warranties. I bought my daughter one, and canceled it to get my money back.

I have owned 5 different Toyotas for over 20 years and can not believe what corporate told me about my 2018 automatic transmission problem. Because I live in Wisconsin we can have problems with tires spinning on snowy days. Toyota said that because my cars front tires spun and the back tires did not move that the broken transmission was my fault. It has less than 25000 miles and should have been covered under their bumper to bumper warranty. They say they will pay for the transmission BUT I must pay for the labor cost of over $800. All sounds fishy to me. On top of it Toyota corporate says that if the same conditions occur in the future I should call for a tow and not spin tires at all!They say they will deny any future claim, under the same circumstances, as they are this one. They, also, could not (or would not?) tell me what part of the transmission is broken. I plan on going on social media to warn any potential owners of 2018 and beyond Toyota autos with automatic transmission, if you live in cold climates please think twice about buying one of their cars. It could be a crap shoot for you!

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

Reliable, is easy to drive, includes updated features and safety features. Adequate space. I have been Driving Toyota Corolla for many years and have been very satisfied. My next car will be a Corolla.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

I recently purchased a new Toyota which the salesman failed on his part to get a correct 10 day payoff on my trade. Now that the deal is done, signed and a payment is being withdrawn from my new account they are harassing me for the balance of my payoff. We don’t carry our payoff of our vehicle in our pocket so I gave an estimate which he should have followed up with a 10 day payoff. Now I am receiving harassing phone calls and texts messages at my job on this. Legacy Toyota is very unprofessional and they don’t think of the buyer. All they want is numbers and don’t care at whose cost. This is going to end up with an attorney. I’m waiting to hear from Toyota on this matter. It was the worse purchase I have ever made and not speaking of the truck.

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

Software does not work, no radio, phone, music, etc function. So poor quality Toyota car! Screen cant be initiation by self??!! It has been connected Toyota for half year. I got nothing! So poor service after sold car of Toyota! Its so regret and purchased three cars from the Toyota so far! Bye Toyota for forever! For Customer no way.

I love the Toyota 4 Runner my husband just bought himself. Its spacious. Perfect for my wheelchair, rollator and walker plus groceries. Great running vehicle. He had a Toyota Camry which he had traded in for the 4 runner, it was a nice vehicle but too small for us and unable to fit my medical supplies in it... I have a Lincoln MKX and its small and low in which I plan on trading it sometime soon possibly for the Highlander. Not sure as of yet.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

This car can take a beating and still be dependable. Its good in all kinds of weather. I feel safe in it. Especially on highways. I also like that it is a 4 door with lots of room inside. I like how I have control over all door, windows and locks and that it is an automatic and that everything works. I also like the adjustment room for both front seats and the high roof. However, I would increase the size of the air vents. When I put the back seat down I would increase the opening to the trunk. I would also make the roof a little higher and not have the seats so low. It makes it hard to get in and out of car.

Toyota went out of their way to make their cars more affordable. I was offered a First Responder Discount. Then they also had a $1000 rebate. Their vehicle is extremely reliable. I have traveled extensively with it and put it through its paces and been very happy with its performance. I also tow a 3000 lb camper with it and it doesnt feel like its back there. Highly recommended all around vehicle. For reference, I drive the 2018 Toyota 4Runner.

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

Bought this Toyota Matrix car due to an emergent need (no time for serious search). Its too low to the ground. As a 4 cylinder, it is a gas guzzler. However, it handles well and has nice design.

I had no issue with the car, but the electronic peripheral or the dash cam and the GPS media system are both poor quality. They are supplied locally. If you purchase a Toyota, just purchase the car or anything that is supplied directly by Toyota. I enjoy driving Toyota.

I purchased a new Toyota Camry-LE in 2003 at Toyota Dealership in Riverside Ca. After less than 90,000 miles I began experiencing engine problems, ie, gray smoke emitting from my tailpipe when first starting my car in the morning. On 9/7/17, I left my car with my mechanic, Moe. After several hours inspecting my car and performing a compression, he believed I had major engine problems and stated that this type of car should not experience this problem at a low mileage. He checked to see if there was a recall on my engine and found none. He advised me to check with Toyota Corporate office to see if they could help me. I checked with Toyota Corporate office in Torrance Ca. I contacted their office and they stated I should not have engine problems at this low mileage. The next day I took my car to the dealership to be inspected. I told the manager that my mechanic suspected engine problems. When I went to pick up my car the same day, the manager said I had not engine problems. However when reading the report on my car, the mechanic recommended an engine teardown. No test were run on this car (compression test). I asked to speak to the mechanic and I was denied. I then returned to my mechanic and authorized a teardown to find a bad engine. I replaced the engine for $ 6,85.91. I decided to send this to the manufacturer in Plano Texas with all the receipts, oil changes, tires, fluid changes, belts, etc. In speaking to a manager named Nancy at this office, I was denied any financial help stating that there was no record of me using Toyota for repairs. I reminded Nancy that it states in the Toyota manual that Toyota will not deny a claim because you choose a service provider other than Toyota. Nancy insisted on sticking to her story, that I must use Toyota services. I realize the warranty has expired, but what options do I have?? I paid a lot for this car, and believe I deserve better. Any suggestions? Thanks.

Its a great brand. Good in gas and mileage. Havent had any major issues with my car as of yet because I bought it brand new and it is still covered under warranty. I like the body and interior design of my car. It runs smoothly on the road. I like the color Ive chosen. Not a lot of people has my particular color. My car is great. I have no regrets in purchasing it. So far so good.

My local dealership worked the issue from their end and got Toyota to pay for half the repair. Not a total success but better than nothing. Very pleased with the service team at Wyatt Johnson Toyota in Clarksville, TN.

Went to my local dealer in San Luis Obispo after multiple hazard lights came on. The diagnosis: a failed inverter. The estimated cost: $5,000. The car has 96,000 miles, so it falls well within the warranty mileage. My problem: It is three months past the warranty expiration date. Looking on multiple chat boards, it seems that most inverter problems have to do with the coolant system. A friend who thoroughly knows cars, including Priuses, said it is very rare for inverters to fail altogether. Plus, the mileage isnt high enough. Dont know whether to trust the dealers diagnosis and plan to take it to a repair shop not affiliated with Toyota. Also, hope to get a reconditioned inverter if that is, in fact, the issue. Dont think Ill be buying any more Priuses, or Toyotas in general.

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

This 1991 Toyota pickup truck has good gas mileage. This truck takes knocks and bumps great. This truck always starts no matter what the weather. They seem to run forever. Ive had many people at gas pumps offering to buy it. It is 4 WD and gets through mud and snow easily. Its a stick shift so it can be push started without getting a jump. This pickup truck gets good gas mileage and is easy to handle and drive. It has the perfect amount of bed space as well as cab space for me. This truck is easy to work on and its easy to find parts for which are inexpensive. The insurance is also low for a vehicle as well as the taxes and tags. It is so sound. I only wish there were more of them. The thing I did not like about this truck is how the seatbelts are. They are placed in a way that they cut across your neck and no kind of seatbelt comfort aid helps this. I put a clamp on mine at the part where it retracts.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

In 2015 I went to a dealership in Lawrence, KS where I was approved for a car loan for the RAV-4 hybrid. In hindsight I am not sure I should have been approved for the loan. I told them how much I thought I could afford a month with insurance included. They quoted me a price, when I said I couldnt afford the insurance the floor manager said that he would make a phone call then sold me liability insurance. He said I didnt need comprehensive insurance only liability. After a few months I realized I couldnt afford the payments. I went to the dealership in the new state I was living to ask for advice about what to do in my situation. They insisted that I go in person to speak with one of their sales reps. When I arrived the sales rep I was assigned was relentless. I got flustered, I had mentioned several times I needed to leave to take the night to think about what to do however, I ended up leaving with a car I didnt want. I was a single mom, my daughter was getting restless. When signing the paperwork we looked into switching the insurance plan over to the new car, that is when I was told that legally I was required to have full coverage insurance on a car if you have a loan. In the end I left with a car I didnt want because I thought it would be affordable but cost me the same. Since I have had this car (2016 Prius), the handle came off when I went to open the door. The dealership said they wouldnt cover the cost because they determined it had come off due to someone forcefully opening the door. Three years after having the car the AC stopped working. I was told it was due to the air conditioning radiator damper servo sub assembly malfunctioning. I was told again that Toyota would not cover the cost to repair it and it would cost me over $1,000 to repair it. I do claim responsibility for my naivete and for not educating myself more before walking into a car dealership. My experience was not great. I suspect the dealership in Lawrence is manipulating paperwork to give loans to people who would otherwise not be approved for those loans. And erroneously advising customers to purchase liability insurance. I will never buy from Toyota again. I would never advise anyone to.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

I have purchased 3 Toyota vehicles. My last was a 2015 Venza LE. Its a red color. As of 3 weeks ago I notice clear spots on the rooftop on the passenger side and door. Its like the primer didnt settle correctly. I bought the car as new. Its only two yrs. old and only 17,566 miles on it. Brought it to the dealer where I originally bought it and the service manager gave me a I dont care attitude. A week goes by - no answer. Finally I called Toyota care customer service and they got in contact with the dealer. The service manager forgot to file the claim. Wow. I was so upset. That same day Toyota told the dealer that Its not a Toyota defect. I was told by the service manager its acid rain. Its a new car. I had older cars with no paint problems caused by acid rain. The primer never settled. Toyota doesnt want to fix the problem. I cant believe how they have treated me. I will never buy a Toyota vehicle. I think I might go with a Kia or Mazda.

My mother used my car (better mileage) to pick up my daughter and once they came my car was parked in the garage with the door closed. I never questioned to check since my mom usually does this task just fine. I know her memory isn’t as sharp as it was 5 years ago but at age 62 she is showing some decline in memory. Anyway, I luckily needed to put boxes away in the attached garage and that’s when I found my car running with the garage door down with keys inside. It had been running for over an hour. The only thing that kept me and my kids from suffering was the electric features on this car kept the car from using gas to create CO levels quickly. There was some CO released enough to give me a headache but it could have been a silent killer for my family that night as we weren’t planning on leaving the home for another 30 hours. I was just questioning last week why I still pay my higher car payment on a great mileage vehicle when I work from home but now I know why. I won’t be trading her in anytime soon... it saved me and my kids lives.

Many of us believe that TOYOTA is a best brand and it will run at least for 100000 miles. I also felt the same and bought the car from a dealer earlier in 2013, a 2010 Toyota Camry. Now the miles is around 84000. All of the sudden the engine started to make noise. No rains, no animals, no accident. It started to behave on its own. The check engine light and VSC light started to glow, I am shocked to see this happening. I went to TOYOTA dealer. They said this is a serious problem. A car having trouble in engine within 84000 miles. I was also crazy to hear it.I called the Toyota Motors. They simply state the engine is out of warranty and they cannot help on this as they can provide only the warranty for 5 Years or 60000 miles. Even though I explained the situation they are not ready to listen anymore and they simply declined the request. With no other options left I have to go back to my Toyota dealer again. Now he me about 6000$. After an hour talk he reduced to 4000$. The part is coming only around 1000$ but the service charge they are asking for 3000$. The problem is with the ignition coil and when I read it in the websites there are chances that the car could have been gone uncontrol and its a risk factor for anyone to drive. Toyota is not ready to accept this as its fault. I believe they need to value the customers and their safety.

Its a Toyota, which is a great thing. Its small, which is what I look for. Very stable & easy to park. Plenty of room for driver and one passenger, a perfect commuter car. Im confident driving it on the highway and the interstate where its heavy enough to withstand traffic turbulence.

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

In the last six years I have had Rodent Damage to the wiring of my Toyota vehicles (Toyota Tundra 2007 and Toyota Corolla 2010). I have had one to two claims per year since 2013 (no claims for 2014) for a total of seven claims. I didnt pull my records back any further for the Toyota vehicles. The damage varies from approximately $700 to $1500 per claim. My deductible is one hundred dollars each for a total of $700 to me for that time period. Now it has happened again and I got a letter from my insurance company stating it is going to raise all my deductibles to $1000 each, not just my comprehensive coverage.All indications are this is an Industry wide problem because the wiring has been changed to soy based insulation and all the critters love to eat this stuff. Before 2007 for the previous 27 years, no wire damage. I had Chevy and Dodge before the insulation change and had no wire damage. I had my Chevy and Dodge vehicles both for 10 years or more each parked in the same location as my Toyota vehicles. I have taken all the precautions to prevent rodents by placing repellents, traps and poison boxes out to eradicate the vermin. Honda has Rodent Tape available at their parts department to wrap the wires. Whats that tell you. (The tape is also now available at Amazon.) I have been wrapping the damaged repaired wires. This seems to work for about a year. The tape must lose its potency in that time at least that is about how long they go with no wire damage.I see there are class action lawsuits in progress at this time for this problem. In the meantime I am at a loss for what to do short of parking on an electric grid that electrocutes anything that approaches my vehicles. I mention this because such a product was in the development stages on a GoFundMe in the UK. Sad to say it didnt get into production. It was called RatMat Rat Repellent Electrified Flooring. To wrap it up, the danger of wires being damaged is loss of safety devices built into the vehicle such as anti-lock brakes.

Air conditioner died after 43,000 KMS. It will cost $1400 to repair I have never owned a car with an air conditioner die with less than 150,000 Im. I will never buy a Toyota product again. Time to trade in for another vehicle before something else happens. So much for Toyota reliability.

Great on gas..winter I get 40 mpg summer 34 mpg...2007 and no major issues since. Reliable. Great in snow and rain. Handles amazingly. All basic are met. Easy to maintain. Drive is smooth and power when needed.

Purchased a brand new Toyota 4Runner in 2016. At 64000 miles, just over warranty, it experienced a stuck lifter in the cylinder head. Leaked all the oil, and scored the piston walls. No check engine light, no low oil pressure alarm, nothing to signify anything was wrong with the vehicle. Toyota denied the warranty claim and now we are stuck with a 6600 bill to replace the engine. I have always been a toyota fan, have owned them all my life, but I will now be looking at other options. Beware, this could happen to you.

This is regarding Toyota case #** that I have filed for Toyota Of Dallas when I purchased 2018 Rav4 XLE on April 27, 2018. Its been 4 business days and still this issue has not been resolved yet. Let me describe you the details about this issue - I got the OTD with student grad offer for that vehicle one day prior before purchasing that vehicle and I also filled out my loan application to save 1.5 hours as mentioned in your website. When I came to Toyota of Dallas dealership, the salesman told me that I am not eligible for student grad offer even though I submitted my diploma and proof of income (As per Toyota, I should be eligible to get this offer as I have all the documents and excellent credit history and score). So, I ended up getting another OTD for this vehicle. When I went to Toyota Financial Advisor for this dealership, he told me I can get student grad offer but I have to purchase extended warranty as well otherwise I cannot get that offer. But I had told him that I do not want extended warranty but only GAP insurance. At last, I ended up signing contract as I was exhausted, starving as I hadnt had any meal. Even though I had OTD for this vehicle and I submitted loan application online, it took me about 4.5 hours to get this vehicle out. I know this dealership usually takes time to make customer exhausted so they can play with their numbers. When I came home, and started looking out contract, there should be 2 contracts which the Financial Advisor told me but instead there was 3 contracts (last contract he just attached to my other paperwork). The Financial Advisor told me if I submit last year tax document, then my monthly payment for vehicle will be 406, if not then 419, then how come there was another contract with 456 (As you can see, they make me sign electronically in pad and there was nothing except signature box)? Then I open a case against this dealership with Toyota. So, next day I went to the dealership and told Internet sales manager Syed to let me meet to one of the PR Manager, then he told me, “I am the manager.” So, I told him that I dont know about that. After that, he told me to get out of this building as I was disrespecting him. How I am going to know who he is until he show me some proof? And this dealership is treating customer like a piece of crap after buying vehicle. How can a manager say to customer to get out of the building instead of trying to resolve the issue?So, today I called Toyota again as I had not receive any response yet from dealership. Finally, today I got a call from Director from Toyota of Dallas around 2 PM and he told me that I have to submit 2 years of Tax document in order to qualify for student grad offer. So, at this point the dealership are just telling me whatever they want because another Financial Advisor told me to submit only last year tax document. I told him that and I told him what my numbers should be and then he told me that he will review and call me back. The dealer is closed right now and I have not receive any call yet. Does it take more than 7 hours to review this case? Its been 7 days I have been stressing out due to this reason. So, could you try to escalate this issue to be resolve asap? I wish it would have been a happy purchase but the fraud/false activities of this dealership wont making us customers happy.Also, PFAs for contracts and paperwork and at this point, even though If I submit my tax return, I do not know which amount is going to be my monthly payments? I want to remove extended warranty and GAP insurance from my contract. And I want to re-sign the contract with the Financed Amount 22701.43 (406.58 monthly payments one, after deducting extended warranty and GAP Insurance) because I have put $3000 down payment already and it was a deal I received before going to the dealership. After 4 business days, this issue has not been resolved yet. They make me sign on electronic pad which there was nothing written except the signature box. and found out that they are charging me more amount in that contract than what I was given OTD. Do not sign on that electronic pad. Now, I have 3 different amounts for one car. I would rather spend that extra charge money on lawyer instead letting this business get it. Its not #letsgoplaces, its #letsgocourt #toyota #fraud #fraudbytoyota #toyotafinancialservices #frauddealership #toyotaofdallas #toyotaheadquarters

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

I have driven a Toyota for the last 11 years. My first was an echo then I bought a new corolla ascent in 2008. I loved that car and nothing ever went wrong. I would have given a 100% satisfaction. In Oct 2015 I traded it in for a corolla ascent sport. What a difference - First of all I did a hill start and smelt burning or petrol. When I complained to Toyota they said its my driving... Ive been driving for over 20 years and never experienced this before.And in June 2016 I find a hole in the seam on the back of the driver chair. My instinct tell me that it is a weak material/stitching but also a weak joint in the manufacturing of the chair itself. Toyota tell me its the material and will change the seat cover. Today 21 June 2016 I drop my car off at the service centre. I stress my concern on the weakness of the chair itself. I pick my car up and they havent changed the cover, they have ordered a new back for the seat. I was right, it was a fault in the chair itself. Shame on Toyota. They were always right up there with safety. Now Im not so sure. This seat would have crumpled had I been in an accident. I describe this car as ascetically lovely but cheap manufacturing. I would never have said this pre this car.

Toyota Sequoia has a nice ride to it and handles well for a large SUV. It has a large storage capacity and many compartments for additional storage. The engine has power to pull a trailer with air conditioning on. The gears shift smoothly and provide enough torque.

New Entune interface is horrible. Toyota completely ruined the mobile interface with their so called app suite that doesnt contain any actual apps. My 16 Prius system is so much better. At least it has something a real person can use. To do anything you have to plug your phone in and use the apps on that. What is the point? Just about every other manufacturer has a better interface, Toyota doesnt have one at all. Go buy a better vehicle with technology thats actually useful....

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

My friend and I were looking for a car for me. We went to a car place and found a grey Toyota. Its a very nice plain color and the inside is nice as well. It works very well, good to drive around and no gas problems. But sometimes it wont lock right away when I press the lock button on my keys. Other than that a lot of my friends and family love the car. Not all cars are the same but, some cars are definitely worth having.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

VENZA has engine vibration between 1800 and 2000 RPM. Dealer could not identify where the noise came from and why the vibration occurred between 1800 and 2000 RPM. It has also L shape crack on the front windshield. The crack is inside between top and bottom glasses. It could be caused by the glass defect.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

Toyota cars and trucks are extremely dependable. I have a Toyota Matrix that has 265000 miles and still runs like a champ. I understand people want fancy but I would prefer a car that starts every single time.

I always had a good trust in Toyotas reliability but no more. I bought 4 Toyota cars in different times and my first car was new Corolla 1983. The last car Camry 2009 which has engine consuming oil problem. Toyota refused to address the issue. I further researched on the net that Camry engines year 2007 to 2011 has same problem and Toyota is less of care. Finding excuses not to fix the issue. All Camry owners are suffering. The problem started after standard warranty was expired. In 2014 Toyota after a class action suit filed by the Camry owners to extend a warranty program which has lot of loop holes and many owners still couldnt avail it and Im one of them. Toyota corporate refused to address the issue. I think the best thing is to stop buying Toyota as it is no more reliable car. Toyota is anyway most expensive to its competitors I.e. Honda, Nissan, Subaru, Mazda etc. I will not ever buy/lease Toyota anymore.

My car tire blew out. I spoke to service they have no records of extended tire warranty. I purchased a 5 year extended warranty. So I have to get it verified with finance dept. No ONE in the finance picks up and can’t get anyone on phone to help. There are no branch managers or assistant managers past 5 pm. So ridiculous how you are open and no manager. Stuck on side of road with flat tire and can’t get Toyota to help me. Extended warranty for what? To waste money and not get any service when needed.