While getting out of the driveway in reverse, the car suddenly accelerated. Subaru after two months investigation decided that the car was OK and even refused to fix the small damage to the body car.

I bought a brand new 2013 Subaru Crosstrek in April of 2013. The first week I owned the car the oil light came on. I took the car back to the dealership and they advised it is just a break-in period, and it is expected. I found it a little odd, because I previously owned a brand new Nissan Xterra for 9 years, and not once did the oil light come on, nor did I EVER have to add any oil. Also, my brother-in-law, who is a Toyota mechanic, just recently advised me that a brand new car should not burn any oil and they should have replaced the engine when the problem was first noticed. Anyway, my vehicle now has 79,000 miles on it and I have had to add 1 quart of oil every 1200 miles. There are no signs of oil leaks anywhere. I just took it to the dealership last week to find out why I am going through so much oil and they told me that there was no oil in my engine. The oil light didnt even come on. So, the dealership advised they would need to monitor the oil. They put fresh oil in and told me to call when I drove it 850-900 miles so they could get me in to take a look at it. I called at 850 miles and they told me they could not get me in for 4 days. Well, that will put me over the 1200 mile limit because they have to check the levels between 1000-1200 miles. I advised the very rude service rep, Chuck, of the situation and he advised if I go over 1200 miles that I will have to start over, which means I will have to pay another $73 for an oil change and that just so conveniently puts me over my extended warranty of 80,000. So, either way I am screwed. I will never ever as long as I live buy another Subaru. And Southern States Subaru in Raleigh, NC needs to seriously hire individuals with better telephone manners and customer service skills. He would not work with me in any way. They are the idiots that told me to call after I drove it 850 miles and now they wont even get me in. Everything about my Subaru experience has sucked! I will definitely go back to Nissan when I buy my next vehicle.

Bought 2018 Outback last October. Have had continual issues with the radio console software rendering the car unsafe for navigation and destinations. They replaced software on 3-18-18. After 2 months same problem occurred. Navigation sent me to several wrong locations and console froze in back up camera mode all day. They installed additional software 5-11-18, but said there is no guarantee this would correct the matter and admitted that at least 20% of all new Subarus are experiencing this problem. I have one car and a handicapped wife. If this continues I will have no option other than to seek remedy under the Ohio Lemon Law.

Last week I took my 2012 Subaru Forester in to the local dealership repair shop for my 90,000 mile service, annual state inspection, and to find out what the noise was that I had started hearing from the engine compartment. I was told by my customer rep that there was a problem with the lower end of the engine so no point in doing the 90,000 mile maintenance since the small engine block would need to be replaced. He advised I could either spend about $5000 for the repair as the 60,000 mile warranty had expired, or trade my vehicle in towards the purchase of another. He did not mention that my vehicle actually had an extended warranty of 8 years or 100,000 miles, but did tell me that 90,000 miles is pretty low for an engine to go bad and suggested I contact Subaru customer service to see if they could offer me any help. After following this suggestion, I went online to see if there were any other complaints about these Subaru engines and discovered a class action suit had recently been settled with Subaru about excessive oil consumption causing the engines to fail, resulting in replacement of the short block. Hey, sounds like my problem! Today Subaru of Americas customer service rep called me back to say that they would pay $3500 toward my expected $4800 cost to replace the engine block. I told them I wanted them to pay for the entire cost since it appeared my problem was caused by the excessive oil usage. They asked if I had the oil consumption test done. No, I had not - I did not know I needed to have one done because I didnt know I had an oil consumption problem. There is no indicator light in my vehicle that tells me the oil is low and we always took the car in to the dealers repair shop for scheduled maintenance and oil changes. So I asked if I could have one done now. Nope, cant do it - car is not safe to drive the 1200 miles needed to do the test because the engine is that bad already. So, catch 22 - cant do the test because the car is not safe to drive, and they wont approve full cost of repair unless an oil test is done! But, by the way, the repair shop at the dealer did pass my state inspection. So is it safe to drive or not? All I want is for Subaru to cover the full cost, not just partial. Its pretty obvious the early engine failure is a result of a problem with their engine since I the scheduled maintenance on the vehicle done. Theyre already willing to pay $3500 - whats another $1300 to make a customer happy? I will never buy another Subaru and recommend no one else do either if this is how they treat their customers.

Bought a 2012 Forester for my daughter. When we took it in at the scheduled oil change, it was a quart low on oil. When I question how such a new car that was brought in at scheduled maintenance time could be that low or low at all on oil, I was told that the flat line engine uses more oil than a normal car and needed to be checked more frequently...???? Less than a year later, the starter starts to drag after the car sits all night. Told that new software ($100) had to be installed at my cost to correct the issue. Apparently, according to Subaru it is not considered abnormal for a relatively new Forester to develop this issue; however they have software you can buy to correct it...even though it is not an issue...REALLY?? Subaru thinks its customers are stupid. They got me this time, but it will be the LAST Subaru I buy.

I live on a gravel drive about 1/3 mile long and my Subaru keeps getting gravel up in the undercarriage. It is easy to remove but of course you need to take it to a dealer to do it and thus a service call of about $100. I have never had a car where living on a gravel road is a problem but Subaru says there is nothing they can do. I am selling my car and getting something else because I cant keep going to the dealer to get rocks (gravel) removed from my undercarriage. PS - the rocks sound like the car has a loose exhaust system.

The company had a problem with the sunroofs of 2014s. They did provide new carpeting the first time our car flooded, which is an admission its the companys fault. But now nothing and were left with a flooded, mildewed car, which by the way induces asthma. Terrible response from the company. Will not buy a Subaru again.

Returning from a long trip late Oct. 2016, the oil light came on with over a thousand miles left to go for the next scheduled oil change. Added a quart of oil to get home and after contacting Subaru Customer Service took the car to Tucson Subaru, AZ for an oil consumption test. At the first part of the test, engine is checked for external oil leaks, oil level sensors to be in working order, and complete oil and oil filter change is performed. After 1200 miles, you return for the second part of the test which is to check oil level, add oil if necessary, and determine amount used. If a third of a quart (10.7oz) or more is consumed, engine deemed to be using excessive oil and the short block is replaced. My car is still under powertrain warranty.Here is the problem: First part - the crankcase was overfilled (I personally checked and oil level was over the full mark on the dipstick by well over 1/2). Second part - the crankcase was filled to the full mark on the dipstick. (Again, I personally checked) Result - Very small amount of oil consumption. Engine deemed normal. If you look at the first invoice findings (see attached) it says 1.2qts low, add the 1qt when oil light came on during trip and that equals 2.2qts consumption in approx 6500 miles. At that rate, the 1200 miles test should have been 0.406qts consumed. Well over the one-third quart criteria. How can anyone determine oil consumption in this manner? My common sense tells me to fill the crankcase with a pre-measured amount of oil in ounces, drive the prescribed 1200 miles, return for a measured oil drain in ounces, the difference is the amount of oil consumed. Cars are not cheap nowadays. The manufacturers and dealers should stand behind their products, customer satisfaction and not put the bottom line $$ first.Are dealers mandated by Subaru to test oil consumption in this manner in order to save money?Is the dealer too irresponsible to do things correctly? Either way, it is very disappointing and frustrating to say the least. My daughter owns a 2014 Forester and has been having oil system problems as well as numerous other issues. I for one, and probably my daughter as well, would not recommend Subaru vehicles to anyone and definitely not consider buying again. In my opinion, Subarus perceived reputation is just that, perceived and not a reality.

Ive read all the rave reviews about Subaru’s reliability so I purchased a used Outback about 2 years ago. About 3 months into having it the motor blows all its coolant out at a stop light leaving me stranded. Get it home, fix the head gasket and its good for about another year and it overheats with lots of oil in the coolant tank - this time Im way out in the woods. This time instead of fixing the head gasket I buy one of those from Japan 50k motors and put it in and it immediately overheats so waste more time yanking it back out and the shop I got it from fixes it and I have to spend more time putting it back in. With the new motor in the tranny now starts puking oil out of the rear main seal so I get a rebuilt one because its cheaper than fixing the old one. Then the radiator starts leaking. The abs toner ring breaks which forced me to do wheel bearings, and the cv boots had all split. Ive been trying to sell this car for a while now but things keep going wrong. Right now the cam seals are leaking on the exhaust, so no one wants to buy it. Ive spent more money fixing it than on the car itself and has spent equal time broke than running. These things sell so cheap used Im at a huge loss. Dont buy a Subaru!!

On June 25, 2015 I called Subaru Roadside Assistance due to a flat tire. The representative spoke very poor English and understood even less. I all but begged to speak to another rep or her supervisor but she refused to transfer my call. I was on the phone with this woman for 32 minutes and she still did NOTHING to help. I finally hung up and called the dealer from which I purchased my 2014 Outback. The service manager there ** is super and did indeed contact RA and made them aware that I had three children in the car and needed help. In the meantime my daughter who was 100 miles away called AAA and purchased their roadside assistance coverage and they had a tow truck out within minutes. Bottom line, dont depend on Subaru Roadside Assistance!!! They are good for nothing but a hassle. Totally frustrating.

I bought my new 2014 Subaru Crosstrek and it had steering and handling issues. Two trips to the dealer where I bought the car no troubles found. Feels like a new Crosstrek. Tried a different dealer service center. Test drive can not reproduce problem. At 11000 miles I had my local alignment shop check it and the alignment was out and one tire was not true. That tire is now on the back and can no longer be rotated. Top it all off, I find out dealer service centers are not required to have wheel alignment equipment by Subaru of America. This is my 3rd Subaru and the first 2 were great cars. This one feels cheap. Has rattles and the overall quality has gone way down in 10 years. The car sure doesnt feel planted like it has all wheel drive. Buyers, if youre looking at this car stay away from internet chat rooms forums because you will get nothing but sales people telling lies about how good their cars and the company are. Judging by the complaints here Im not the only person.

Upon my Dads passing, given a 2008 Subaru Forester (LL Bean-edition). This car has less than 50,000 miles on it and was just diagnosed with a head gasket issue! Contacted Subaru and asked to go through hoops, including having their dealership review the problem. A review of their brand indicates a litany of issues with this company. Yet they want to tow the company line and state that there are no recalls on this model. Would have been made to take time off work to their far flung dealership locations, pay inflated dealership rates to diagnose an issue they (Subaru) states is not an issue. Getting a diagnosis from dealerships and paying for the privilege is what takes the cake. Also, would you pay to have the fox watch the chickens in the hen house???? No integrity with this company and this was not a cheap car. They do not stand behind their product and I have taken this first of many steps to let anyone I know considering buying a Subaru of the substandard product and joke that they refer to as customer service!

I have a 2008 Subaru Outback and my visors keep breaking. I have already replaced one visor which needs to be replaced again in less than two years. And now my driver side visor is broken as well. These visors create a driving hazard and should be recalled. The visors are poorly made and keep breaking. The visors break and drop down at inopportune times, such as while driving, posing a safety hazard. To add insult to injury, the replacement costs are over $100.00 each, more if you happen to wreck. These visors create a driving hazard and should be recalled.

I never had any problems with my Subaru 2007 Forester. However, one day, after I drove it 12 miles to work, 12 miles to go back home, 6 miles to park and ride my bike, and another 6 miles to go home--the next morning, it was broken. The dealership claims over heating and warped cylinder head--it never over heated, ever. It is costing me $3,587 to repair. Has this happened across Subarus? Should there be a recall on 2007 Foresters? Could it really not be covered under warranty? I keep my car in good condition, check the water and oil and I have proof of oil changes--the last one was 06 July 11. All this happened on 01 Sept 11. Can you help me?

2017 Subaru WRX. I purchased my new car out of state because the local dealer did not have the one I wanted. After 2 months of waiting I still do not have my title from Randall Noe Subaru. In that 2 months of time I have had my car to Ferguson Subaru 3 times for issues. The first was multiple rattles within the cabin that they needed the car 3 days to fix - Really?. The second was to change the oil at 1,000 miles to make sure it had clean oil for the break in period. The 3rd was to fix a stalling issue between 3,800 rpm - 4,800 rpm. The dealer first came back and said I overfilled the oil. The funny thing is they changed my oil. After they drained some oil out the car still repeated the same issue. After doing some research I come to find out that the WRX have had this issue since 2015 and they have a fix for the 2015 & 2016 but not the 2017. This is not real safe when trying to pull out in traffic or pass someone. The dealer tells me it is because otherwise the car would build too much boost - Not True. Well my car is not getting the boost anyone else gets out of their WRX so obviously something is wrong. It seems to me that the car is running lean and running out of fuel in that power band and if that happens enough I believe the engine will explode like a hand grenade. My car is a 2017 WRX Limited 6 speed car and has not been right since I bought it. I would avoid buying this brand of car until they can work out the bugs.

Clutch failure on 2015 wrx with 120 miles less than 24 hrs after. Dealership states it was owner inflicted since they gave pictures of this happening and it was from rally and review. The car would go into reverse but no other gear had it towed and will meet with Subaru tomorrow though they have stated that they will not honor warranty and we must pay for a new clutch. Will find out more tomorrow.

Very expensive repairs, poor gas mileage, the battery was a major issue, left us stranded at least 10 times in 2 years! Finally replaced by Subaru, but frustrating. There is no vent in the back so the backseat is sweltering during the summer. The service department at the dealership is great, the best part of owning the car!!!

I stupidly believed the marketing and didnt do my research. This is an unsafe vehicle. The head unit says 60 miles left. Drops to 40. Then runs out of gas. Never let this car get to a quarter tank. Ran out of gas at midnight coming home from work. I had to leave my car in the middle of road. And bonus! Had to deal with a creepy dude harassing me! Fun. Luckily a nice couple scared him off. Subaru finally recalled this car for this specific issue. They need to replace the head units but wont do that. We had this gas issue fixed before the recall. Be aware. It took two weeks and was messed up. Xmode stopped working which we didnt find out until we needed it on a gravel road in the mountains. Also the software didnt match the features of the car. It is a messed up situation and I feel like an idiot buying this expensive car. I will never buy another and never recommend this car to anyone. The marketing is great. The car is not.

Our well maintained 2006 Subaru Outback with 75,000 miles needs the head gaskets and rear main replaced. There is no excuse for this. We have 3 Subaru wagons including a 1999 with approx 200,000 miles that has never required this. We have always told people how great they are - will no longer do so! Afraid our 2007 will end up with the same issue! We have discovered this to be a common defect with them. There should be a recall!

I bought a new 2014 Impreza in Richmond Hill. Paint defects appeared within 5,000 km all over my front bumper and hood. Both the dealer and Subaru Canada stepped back from repairing the defect under warranty and I had to file a claim in small claims court against both the dealer and head office. They eventually settled and paid. The issue is clearly experienced by many people all over the internet who also claim Subaru denied them any warranty. They lost me forever as a customer. They also asked me to sign a non disclosure prior to settlement that I declined. If I had then just writing this review would have landed me back in court. I have this entire disgusting experience fully documented. Shame on Subaru. Beware!!!!!

Have a 2015 Subaru Forester and cant stand driving it bc the Bluetooth rarely pairs and/or works. Once it does pair, it drops calls as soon as I start driving faster (like on the highway) and then pops back on once I slow down (exit the highway). Its the craziest thing! Ive brought it to the dealership and it seemed fixed when I left, but then the next day it started acting up again. Apparently, its a software issue. Apple says that Subaru software is outdated and need to be updated. Cmon, its 2017... update your software. I swear more accidents are going to be caused from jacking with this bluetooth! So frustrating and time-consuming.

Im writing this review on behalf of my son who owns a 2014 WRX. On April 29, 2016, my son was returning to Plattsburgh, N.Y. from training at Lackland Air Force Base in San Antonio, Tx. He was about 40 miles west of Nashville, Tn., when his WRX blew its motor with about 15,500 miles on it. Subaru had the car brought to Downtown Subaru in Nashville, where it took 40 DAYS to repair. During the time it was at the dealer, we were lied to about the progress of the repair! As of today, June 27, Subaru has not reimbursed my son or myself for retrieving the car and car payment and insurance. Its a shame that Subaru treats military personal in this manner. I cant imagine how they treat the general public!

Subaru Forester 2015 got broken windshield after 1 1/2 years. I went to a glass dealer who contacted Safeco Insurance who approved replacement. Then 1 year later, the EyeSight started giving trouble. Eventually it quit working altogether. The Subaru repair place said the problem was an aftermarket windshield I had purchased and they would not fix the EyeSight until I replaced the windshield with a Subaru brand windshield which cost about $1000. The Subaru man said the glass and insurance companies all know about this. But the glass companies say they have no problem with aftermarket glass and Safeco says they take no responsibility unless I use one of their approved glass companies.So now I have a Subaru with no cruise control with all of the companies telling me that the EyeSight problem is my fault because I didnt know to get an official Subaru windshield by an approved Safeco installer and they wont fix the EyeSight until I make everything right again at my trouble and expense. I dont believe the windshield has anything to do with the EyeSight failure.

Blown head gaskets at 27,400 miles. 2012 Outback, top of the line version, so granted, its not a new car, though we dont drive hard, have aged out of teen drivers, and follow service schedules. We live on a public transit line and this car has never, ever been used in rush hour traffic. Has anyone ever heard of any car, Subaru or otherwise, blowing head gaskets at mileage this low? Truth be told, this is our 3rd -- and no doubt last -- Subaru. None have made it to respectably high mileage. Theyre junk for high traffic suburban and urban driving. RIP, Subaru.

I have had Subarus since in college, and find them the best option for tough terrain and reliability. But hearing about the design and promotion of larger and larger cars, I have to choose with my conscience. The planet I love to explore in my Subaru cannot sustain these giant cars. Get real and get a clue. Bring back the Justy...or the Baja. These were cars that got the job done. I would buy a Justy in a heartbeat...mine got 39 miles per gallon. What is the matter with the world? Dont we care?

I own a 2013 Outback 2.5. I drive a ton for work, family and fun. Like 30k per year. Pretty quickly I realized my car was going through a lot of oil. Oil light was going on at 2,500 miles. The dealership said it was probably because of the amount of miles I drove. I would just add the oil. At 90,000 miles my transmission was making a horrible whiny noise that got worse. They said I needed a new transmission because they cant fix the CVT. It is an all enclosed unit. They said it would cost about $8,000.00 but would talk with Subaru about getting some help. It still cost me $2,000.00 and I was driving a loaner for about three weeks. At 110,000 miles I get a letter in the mail about a Class Action lawsuit regarding the oil consumption issue. I take it to the dealer as directed. They changed the oil and I bring it back after 1250 miles so they can verify oil consumption. What do you know, my car goes through too much oil! They replaced the small block for no charge. I had my car back in three days. My point is that I was less than happy about the issues my car had, but more than happy with Subarus and my dealers response to those issues.

I had an Outback in 1997 and loved it... wish I had kept it. I recently bought a very well cared for single owner 2005 Outback 2.5i with 150K miles. I knew it had a minor oil leak... When it got worse, I fixed that, and while the engine was apart, put in many new parts including timing belt, hoses, thermostat, mounting bolts, machined the cylinders, etc. It was fine for 6 months and then had intermittent sputtering at idle and when starting to drive, along with after a slowdown off the highway to 35 or so and then speeding up again. I also noticed it was strangely low on oil, despite no visible leaking. My mechanic said that the prior owner did a (dealer-done) tune up without replacing the wires, so we did that and the problem seemed fine... for a while. 2 months later, same exact sputtering. One stall after starting the car and putting it in reverse but not driving yet. And... almost no oil in the car (again no visible leaks). Problem as yet undiagnosed so any feedback is appreciated! Also, minor complaints. Had to change the rear door latch when I got the car. The plastic latch that opens the gas cap keeps falling off. And now the drivers window button is sticky and sometimes doesnt want to make the window go up or down.

Before you decide to purchase a Subaru, be sure to check ALL areas of the car to make sure it has been COMPLETELY painted. YES I did say painted! Under the hood should NOT be just primer, it should be painted and have a clear coat on it. Look closely at ALL of the seams, inside the door jams, the bottoms of the doors, the hinges of the hatch or trunk, the gas tank lid. My Crosstrek only has an overspray or primer on these areas. For those who dont know, primer is grey and a clear coat is what makes your paint shiny.Subaru is NOT giving their cars away, youre paying FULL price so, you should be getting a FULLY painted car! Check out other car manufacture paint jobs before you enter a Subaru dealership. The affordable Kia has an excellent paint job as does my VW beetle and my VW Sportwagen, Chevy also does an amazing job. Look under the hoods of these other automakers cars and youll be rethinking about the so called quality that Subaru delivers.Youre paying a lot of money for top quality so, why settle for less than mediocre? You know its a bad paint job when you bring your car to have it detailed and the detailer recommends that you get rid of the car before it rusts! And I thought I was buying quality, boy was I wrong! Dont make the same mistake that I did. I am currently working with Subaru and it does not look favorable. If they do decide to help me out I will update this post.

Car brakes for no reason. Lane assist does not work properly and is dangerous. Fuel gauge recall left my wife and 2 young children stranded. The worst part of my experience was with Subaru corporate. They are slow at responding to my concerns. I opened a ticket with them a month ago and they are still moving slowly. I waited 2 weeks with no response until I finally complained. Finally, they provided me with a 2019 Outback rental and it was not comparable to my vehicle at all. It had no GPS, no push button start, no leather seats, bad rearview mirror, no sunroof. Im still in the process of dealing with corporate regarding that, and I was told by my dealership that I would receive a call from corporate. I was never called. I loved my first Subaru Forester but Subaru has officially killed their reputation, not just with vehicle quality, but also with customer service.

I was so excited to get a backup camera but the one on my 2015 Forester is worse than not having one. It makes everything look so much further away than it really is. And today I glanced into it before backing into my space and right into the side of my husbands car. I waited 15 years to get a new Forester and I am so disappointed in it. This would have never happened using the mirrors. You know, it warns you if youre too close to something in front of you, when what you really need is a warning if something is behind you. My daughter has a Kia and the backup camera is 100 times better than my Foresters. Please correct this before it is a little child someone doesnt see.

We purchased a new Subaru Outback in January, 2015. Since we have two other vehicles with excellent GPS systems, we were anxious to order the GPS package. From day one, the GPS system was difficult to use and had serious problems using voice recognition. We have taken it into the dealership numerous times and the problem was not rectified. Today, the auto was returned to us after being in the dealership for a week. The service manager admitted that the system is flawed. He actually took the car home a couple of times and experienced the problems. The service manager contacted the factory representatives and they admitted the problems with the system could not be repaired. We are stuck with a new car with a sub-standard GPS system.

2014 Forester with 35k miles. Our Bluetooth is not working properly. I thought this would be an easy fix, and I was not too stressed by it. In my error, I forgot to mention it to the service department when I brought the car in last time. Three months later I had the car in to the service dept. for a standard check up and mentioned it to them... The whole radio unit needs to be replaced in order for the failed Bluetooth to work again! If only I had mentioned it during my previous checkup it would have been covered under warranty. Subaru is charging over $500 for this replacement. I will go without. My chief question is, why is the Bluetooth failing? Its not that old and its not as if it is an item (i.e. brakes, or tires) that might get wear down from overuse.In addition, when you press the accelerator on the 2014 Forester, a small delay and then it takes off. Very disconcerting. We have many family members who own Subaru and at our last family reunion everyone was grumbling about their Subaru and saying they will not buy another. Its a shame. This was our first Subaru purchase after many years with Honda. We were tempted to try a new car and had heard such great things about the Subaru. We will be going back to Honda.

This is the best car Ive ever owned. Although its an SUV, it rides very well - not hard like my Jeep Renegade did. Passengers in the back seat tell me it is very comfortable. I have the Limited model, so it has some great features like Subarus Eyesight. That feature is a game-changer for driving. I will never own another vehicle without that. I feel much safer since it keeps me from drifting into another lane, can brake quickly in an urgent situation and, best of all, driving on the highway with cruise control, the system adjusts your speed so that you never creep up too close to another vehicle. Its a must have for long distance driving. I love the fact its all wheel drive. I feel much safer driving in rain and snow. Traction is awesome.Im super happy with my gas mileage, too. Average driving around town is usually upper 20s. On the highway, its always in the mid to upper 30s. I tested it one time on an open flat interstate -- no hills, steady speed of 63 mph with the AC on. The computer readout showed 44 mpg. Ive compared the computer read-out to the old-fashioned way to determining mpgs and its usually off by about 3. That means I got over 40 mpg with the Crosstrek!The Crosstrek has a CVT transmission (continuously variable, not gears) and, although a good number of people in Crosstrek social media groups complain about it, Ive never had an issue. Its smooth and even feels like a regular automatic. The other typical complaint is that the engine doesnt have enough power. Is it the fastest car Ive ever driven? No. Does it have incredible pickup? No. But it gets the job done. Ive never had an issue, for example, pulling out onto a highway. Overall, 5 stars for this vehicle.

Purchased 2000 14 Subaru WRX in June. I was advised the tires on the car were summer only tires so I purchased a new set of rims and tires for the winter. When I went to change the summer tires to the winter tires, I noticed the interior edge of the tire were worn down to the cords, the rest of the tire look brand new. Took the car to a Subaru dealer, they put the car on the alignment machine and said everything is in specs, that theres nothing wrong with the car. Since they say theres nothing wrong with the car they will not replace my tires. The car has 20,000 miles on it. I have maybe ten thousand miles on my summer tires and ten thousand miles on my winter tires. I rotate the tires myself every other oil change. The dealer wants documentation on tire rotation which I cannot provide since I do my own maintenance. I like the car, its fast, handles well and is great in the snow. As of now I am trading in my 2014 Subaru because I cannot afford to purchase tires every 10,000 miles. I receive no satisfaction whatsoever from Subaru. I find that Subaru is very unhelpful in dealing with consumers complaints.

Please, stay away from the dealership in Richmond, BC...I wish I would give less than 1 star for this dealership. My friend help me gave the car key to the receptionist to have my car stored there while I was out of the country. A few days later, my friend called to ask whether he could come to have insurance canceled; but they couldnt find the car key at that time. Then, only until I came back to pick it up 2 months later, they found that my car was stolen??? What the heck!!!My Subaru Outback 2016 was found abandoned in Vancouver after only a week it was found missing??? Someone had been driving my car more than 5,000 km. And what is more ridiculous is that the items left in the car was belong to their receptionist who was given the car key, which caused me wonder who actually stole my car??? I am very disappointed about how they handled the case, especially from their management, the guys named Tim ** and Mathew **. I have seen none of them said any words of sorry to me, never followed up with me, and kept asking me to deal with my insurance as if they didnt have any responsibilities. I am the fan of Subaru, but would never buy or recommend anyone to buy car from ANY OF SUBARU DEALERSHIP AGAIN.

I recently purchased 2015 Subaru Forester. The EPA stated mileage is 28-32 MPG. I now have 3000 miles on my new Forester and I have not gotten anything better than 25 MPG. My split between city and freeway driving is 75% city and 25% freeway. It is misleading to state the EPA MPG rating of 28-32 MPG. I should get at least 28 MPG which I am not getting. Is this a common amongst all 2015 Forester buyers?

I just recently got a 2005 Forester. I love it. I have only had to do a couple very minor things with the engine, and it runs smoother than ever. @Dan from NC, you can ship that car up to Michigan if youd like, haha. Im wanting a WRX motor for my Forester anyway, lol.

We found out today that our Subaru Forester at 60k miles has blown a Head Gasket. The repair is over 2k!!! With the other repairs, the bill will be $3,000. Now that they have our permission... I expect it to be even higher when we pick it up. Happy New Year... right? Upon researching this problem (after our shock), we saw many complaints about Subaru knowing these cars have this Head Gasket problem and yet they dont do anything about it. They let unassuming people pay good money for these cars and its tick, tick, tick.... until the HG blows. Then its $$$$$$$!Our car will be 7 years old in March at only 60k miles is a crime and total incompetence of Subaru to knowingly sell a car that has a reputation like this and that down the line, the owners will have to pay THOUSANDS to repair the car or junk it. We paid $21k for this car and I will never buy another Subaru because of this failure of this company to not fix the problem that has been going on for YEARS! I will discourage anyone I know from buying a Subaru from this day on. The ** & hype on these cars is just that--all false. Our dealer told us IT usually happens at 85k miles and I almost fell down. What kind of company admits they KNEW the whole time they were BSing you about buying this car that the Head Gasket will blow at a certain mileage? Furthermore, they said that our Head Gasket blew early! We have low mileage for 7 years. We take the car in regularly for service. Now we know the repair men know about this Head Gasket problem and no one at the dealer ever warned us.

I used to think Subaru is a good and reliable brand name, but I change my mind now after the transmission failed after only 6 yrs on the road. The mileage is just around 98,000. Luckily that Subaru has extended the powertrain warranty that I dont have to pay a costly repair. This failure on CVT transmission should be a recall rather than giving out extended warranty. They said that the reason for this warranty extension is that it is not a safety concern!! Really??? What if my outback got stalled on a highway, would this cause an accident. For sure in my opinion. What if my car transmission failed just after the warranty expires?I own a 2011 Subaru Outback, by the way. I also own a 1998 Sienna van from Toyota. And the transmission is still fine. Toyota has put money in Subaru, I think they should reconsider their take. And luckily that last summer I bought a second hand Toyota RAV4 for my daughter instead of Subaru. I was looking for a used Subaru, but thank God I changed my mind for a Toyota. NEVER BUY A SUBARU AGAIN!!!

I like the Subaru Legacy because it has a lot of power. The color is look like an elegant color. All I need is in there and all in the navigation especially the most important. But I dont like it looks so old.

5 speed manual transmission on a 2007 Forester 2.5X failed at 80,000 miles and had to be replaced (~$2600). Car servicing followed Subaru recommendations. I have driven manual transmissions my entire life and never had a problem with a transmission in any other car. Checking the web I see a fair amount of discussion that Subaru does not have the best built transmissions. While I like the car in almost all other respects, I will not invest in another given the apparent design weaknesses of Subaru transmissions.

Subaru - love the car, hate the company! This is just the latest issue I had to deal with on my wifes 2014 Outback Limited with the special appearance package, a car that stickers for close to $37,000. In hindsight, I should have bought a Lexus NX for that price! I have had countless issues with stupid things in this car. The AC broke and the first time they fixed the car, they pulled a part off another car on the sales lot (really?). Every wheel molding installed by the factory fell off. The rear storage plastic covers all fell apart. I have had multiple sensor issues including the one described below. The list goes on. And the closest dealer is an hour away so if they never take your word for anything and they never stock parts in house, so every fix requires a minimum of 4 trips. My last experience was actually four trips to a dealer 2 hours away.In fact, I was right the whole time every time and in this last experience, dealer tested the issue using a tire pressure gauge, one who he admitted was faulty. A simple, cheap TPMS troubleshooting tool would have avoided everything listed below. Why? Because one of the sensor batteries was low, but they were incompetent in finding it. Perhaps this email sent to the dealer says it all:Just as an FYI... I just responded to the Subaru of North America survey with the following statement: Dot was the WORST representative you can hire to help your customers. She is adamant about protecting Subarus resources than solving a customers safety issue, regardless of policy. If leaving your customers high and dry with a valid safety issue that causes frequent distractions to whether my wife is low on gas, TPMS, etc. is UNACCEPTABLE!! I had to sneak around DOT in order to get to a manager of the team who is now at least providing the resource of time towards my issue.I DEEPLY fear my issue will not be resolved, despite my photographic proof of the issue that is FALSELY causing safety alerts during my wifes driving of the vehicle. I explained this inexcusable behavior by Subaru has now put my future trust in Subaru in serious jeopardy. This is my second Subaru, my first being a Saab 9-2x, which makes this car my first with Subaru directly. With a car being allowed to travel on the roads with a serious safety issue is unquestionably irresponsible of your company. And Dot makes sure I do not get the help needed. She was yelling at me and a disgrace of your organization.REPLACE TPMS sensors immediately under warranty. I am at a loss at what else there is to do. This is the position I am now in. If there is any way we can escalate this within the Subaru executive organization, it would be greatly appreciated. I cannot fathom giving my wife her car back with this serious safety issue questioning her constantly whether or not her tires are safe based on the continued false TPMS sensors, only because you are unable to reproduce the issue, despite my three documented and photographed incidents SINCE leaving your service center on my last two visits. Despite the policy, I am seeking replacements of the TPMS sensors to give my wife the safety and security she needs as safety is our number one concern when purchasing a vehicle.Whatever we need to do, please lets continue to push for escalation wherever possible. Subaru has a responsibility to stand behind the safety of their vehicles under warranty. While my wifes car is in your dealership service center right now for the third time in three consecutive weeks, you have the opportunity to make this right. You have the proof it happened three times after leaving your dealership, that is all that should be required for replication of the issue.

Heading to the highway, going about 35-40 MPH, the hood flew open and hit my windshield. Thankfully, it did not shatter it, but did crack it all the way across. I call Subaru headquarters and they pretty much said, Too bad for you! I called the dealership and they pretty much said the same thing. The tech at the dealership said I must have opened the latch from inside. Not sure why I would want to do that while I was driving! The car had been parked and locked in my driveway before I drove it so there was no chance of it being tampered with. I feel there should be an investigation into a recall, as it seems I am not the only one this has happened to!

I was disappointed to learn that Subaru would not cover the cost of replacing the engine in my car that is burning excessive oil. It currently has about 69,770 miles on it, but the oil burning started around 40,000 miles back in 2018. It was still under warranty when this problem started but it didn’t fail the oil consumption test, and we had a baby so my wife wasn’t driving it much. Then we had another, so the car was only driven some weekends, especially with the pandemic there weren’t many places to go. Fast forward to now, the past year and a half the problem is getting worse because I started driving it daily. I found out some engines have an extended warranty because this is a very common problem with Subarus, but since my car isn’t a manual it’s not covered. I called them a couple weeks ago, and after not calling me back when they said they would or emailing me I called again and and found out they agreed to pay $5,000.Who agrees to pay more than half unless they admit their engines don’t hold up? The customer advocacy manager who called me (she must be the CEO of Subaru because she doesn’t have a manager above her) just went around in circles with me while refusing to acknowledge that this was a problem in 2018. She didn’t say I was a liar but pretty much she said it didn’t fail the test then so just because the oil light came on and there was no oil doesn’t mean it was burning.. O.. Ok? Even though the problem started 20,000 miles before the warranty was up it doesn’t matter. Subaru did offer to pay more than half of the $8000 engine replacement, but even $3,000 is a struggle for us being on one income, with only this one car. Even 70,000 miles is way too low of mileage to have this kind of problem.It seems this problem is very common and this is all very disappointing. Even being on hold with them you hear recordings boasting about “the Subaru family” and how much they care. Well I must be the black sheep of the family. We loved our 2010 forester and traded it in in 2015 for This one. We still thought we would get a new one after this one but if we have to pay for a new engine 10,000 miles past the warranty because of a common problem like burning oil that started during the warranty period (there’s cars 20 years old that don’t have this problem) then no thanks.We will not buy another Subaru again, not so much because of the problems, because hey problems happen, but we will not buy one because they are not willing to stand 100% behind their products (only 62.5% apparently). The car was burning oil at 39,000 miles and they admit that but it wasn’t burning enough to fail the test. Now it’s burning 23oz every 1200 miles. For a 2015 with 70,000 miles. I know, ridiculous. So anyways it’s a little more sentimental for us since we loved the car, but if owning a Subaru means needing a new engine at 70,000 miles then we will buy a different brand, and I recommend you do the same.

They still wouldnt fix the rust but i got a better deal on a new 2018 STI. i guess its all a number of sales verses happy customers. If the car didnt rust i would still have it.

Love my 2012 Outback. So, I bought a 2013. Big mistake! Different engine, same number of cylinders. The salesperson was more than happy to boast the gas mileage and make sure I would follow the maintenance schedule. No mention that I would have to add up to 1 quart of expensive synthetic oil every 1200 miles! It IS in the owners manual. My oil lamp has come on every 1000 miles since purchase. I was accusing my lube shop of under-filling until I read the page in the manual. If I knew, I would not have purchased this one. Oil change interval is now 7500 miles. Engine holds 4.1 quarts. So, by the manual, I may need 4.88 quarts before the next change. They consider this normal? They started an oil consumption test. They overfilled the engine! That means extra pressure on the seals. Not to mention padding the test! I was to come back in 1200 miles for them to gauge the oil consumption. Consume oil?!? Burning oil is not good for the combustion chamber is it? They even know why and have published a fix. Need recall.

I read about the Imprezza in Consumer Reports as it was their top car of the year 2016. It is an average car. It drove nice and at the time I was looking for an inexpensive car. Ive had it for 2 years with some minor problems and I will be looking for a better car this year. It doesnt have all the features I would have liked and cant expect more. I also had a poor experience with the dealership. Also, I dont like that when I unlock the car it only unlocks the driver side door. I saw in an ad that they changed this for the next model year and you can now program it to unlock whatever doors you want. Lastly, I dont like that it doesnt have rain sensing windshield wipers.

The car is terrible -- poor construction, poor interior. Defect in the steering wheel, door panel. There was a scratch on the bumper that I showed the Service Dept. They said I did it when it was washed. It is not a scratch. It is a defect in the paint. They would not deal with my complaints. I called Subaru and trying to get them to be available is very difficult. I will never buy another Subaru again. These people who love their Subarus are blind or naive. If you damage one tire you need to buy 4 tires because of the symmetrical AWD. High maintenance.

I have a 2007 Subaru Impreza 2.5i that I bought new in Massachusetts. The first few years seemed to go okay except for the $350 dollar services and the fact that the car dents when you look at it funny (literally hundreds of door dings 7 years later). I maintained impeccable service history and records but it started feeling funny in 2009 - gas mileage was tanking, engine felt off, acceleration was sluggish. I drive... a lot ... on road ... on dirt roads ... I use the car as the commercials show but do not abuse it. 2010 the brakes fail and I run off the road. 2010 (69,000 miles - so off warranty now), after complaining about the engine running funny for over a year to Subaru service centers, a local mechanic discovers the head gaskets are leaking. Subaru agrees to pay for half of the repair. Great! I am happy with the company and simply mad at the service centers for not finding it. Since then, it seems like everything that has a seal or bearings is beginning to fail - two transmission leaks, power steering pump, ac belt tensioner, coil pack (cylinders 3 and 4 started misfiring causing the car to smoke, shudder, and die), ignition wires (twice - once routine maintenance), front axle seals, differential... The thing leaks oil if you dont use a Subaru brand oil filter. It eats tires in half their designated lifetime, even with regular rotation and alignment. Oh, for a car that is advertised for the adventurer, perhaps they could work to make the alignment a little harder to throw off - any bump in the rode and it goes out. The exhaust pipe broke its weld (presumably from the aforementioned offroading, which consists of driving on flat, well maintained farm roads).The 3-year bill for my car, 75000-113000 miles, for routine and additional maintenance, has been almost 7000 dollars. I am not naive when it comes to car expenses. I did not expect this car to be worry free, maintenance free, or without a half life crisis at 100,000 miles but every time something fails on the car, I call up Subaru dealers around the northeast and I ask: Is this normal? Every time they say they rarely see it break. I have contacted Subaru of America and told them of these problems. They have offered me $500 towards a new car, like I will ever buy another one.

All of the bells and whistles leered incorporated into the Touring model. The convenience options make the car a pleasure to drive. On the open road I’m averaging 26 mph and handles well in all weather conditions.

I just purchased 2017 Subaru Crosstrek. Very disappointed with vehicle and dealership which sold me the vehicle. I purchased the remote start for this vehicle to which is useless since the vehicle shuts off once the door is opened. Why would the salesman sell me an accessory that does not work in my vehicle type. He should have informed me of this. I was misled along with the salesman being incompetent not knowing this feature would not work. I should be refunded for the $525.00 I paid and they can uninstall the device. Aside from this disappointment the vehicle engine start is extremely rough and take too long to warm up, thus I cant use the remote start as necessary. Right now its spring and 50s, how long will it take for this car to warm up in the cold winter months when its in the teens. Im also not sure how this was rated a top seller in its class. Huge disappointment with dealer and vehicle.

I can not believe that Subaru refuse to fix a warranty issue with a new vehicle. Subaru have dodged the issue for 18 months. They refused to admit there was an issue; operator error. Now they admit there is a fault but only want to fix half the problem. Looking at international websites, there are quite a large number of complaints about the 2015 Outback and also the tailgate function. The tailgate has malfunctioned since now and they make up plenty or reasons not to repair the car. I thought this sort of deceptive practice stopped in the last century. So much for buying a new vehicle.

We own a 3-year old Outback with 37,000 miles on it. Since purchasing the vehicle, we have had to add a quart of oil between each scheduled service (about every 3,000 miles). The dealership tells us that is not abnormal due to the thin grade of oil (which was never mentioned when we were considering purchase of this Outback). It gets worse. In November, without warning, the car lost all power while waiting at a red light on an exit ramp off the interstate. Because we could not get the power back, we were unable to move the vehicle to the shoulder. While waiting for the tow truck, another car smashed into the driver side of the vehicle (hit and run). After months of arguing with Subaru of America, we were told that the accident resulted from the other drivers negligence (rather than because the car was completely dead on the ramp) and, therefore, Subaru was not responsible in any way.The Louisville, Kentucky dealership where we purchased the car finally examined it last week and reported they could find no identifiable problem with the engine. Therefore, the service department concluded there is absolutely no reason to expect this will ever happen again and suggested that we were overreacting because we fear this could occur again, without warning as before, and dont want to drive the vehicle any longer. Not surprisingly, when we asked to meet with the General Manager of the dealership to discuss our concerns, the response was that he was too busy to meet with us (but we could call him). And Subaru has the nerve to boast about its reputation for customer service. You couldnt prove it by our experience. It would be difficult for us to say that Subaru stands behind its product.

Extremely disappointed. I purchased a 2010 Subaru Forester from Bloomington in October of 2020 for nearly $9,000. 9 months later it broke down on the road and requires an engine replacement. I spoke with the manager and was told Sometimes used cars break down. Theres nothing we can do. I emailed Subaru directly and received no reply. There are no laws to protect consumers from faulty used vehicles, but good customer service, I think, dictates a $9k vehicle should last more than 9 months. I will not be going back to Bloomington Subaru nor will I ever purchase a Subaru of any kind.

Subaru is nice, safe, comfortable. I feel safe in it and I love the small perks like the backing up camera. The sunroof is nice to have, but I dont use it much. The rear seat heating seats was a plus, as well as the side view mirror defrost. The 4 wheel drive is something I really wanted too. However, even though the trunk space is bigger than my old Pontiac Vibe, its still not big enough to fit my dog and stuff we need to carry on a family vacation.

We are very disappointed with our first Subaru. Weve had it about 3 months and I cant count the times we were coming out from shopping and the rear hatch would not open no matter what we did. No 65 year old should have to load groceries by crawling to the back from the passenger door. The dealer wants you to bring it in to reset it every time but after searching this major issue online I found a way to reset it myself. This needs to be addressed by Subaru, its such a pain as well as some other features that dont always work. Im about ready to take it back, thats how frustrated we are with it. First time buying anything but Ford or Chevy products the past 45 years, that wont happen again.

I bought a 2008 Subaru Outback for my 21-year-old son in May 2013 with 61,000 miles. Before my purchase, I had the car inspected and was told the head gasket was leaking. The dealer finally agreed to split the cost with me. My son travels 2,000 miles to school in Montana and has had two oil changes over the seven months that we have owned the vehicle. He had the local dealership inspect the vehicle before heading to Chicago for Winter break, and he had to have one of the front axle boots replaced for $400. On the way home with no warning in the middle of North Dakota, the oil light goes on and the engine dies. The local mechanic wanted nothing to do with Subarus, so my son took the Amtrak home at a cost of $270 and I shipped his car to Arlington Heights, IL at a cost of $775. I sent it to the dealer I purchased the car from and they said the issue was not the head gasket, but the oil pump, and I needed a new engine costing $4,200. Both the North Dakota mechanic and my local mechanic that I trust said the head gasket was leaking as well. The dealer did not agree and would not give me a new engine and Subaru USA declined any responsibility for this poor excuse for a vehicle. After reviewing several websites on Subaru customer complaints, there is a common theme of oil leaks and bad oil pumps. I have owned many vehicles in the 47 years that I have been driving, and have never had such major problems. There should be a huge class action settlement for Subaru owners. I will never buy another one and will voice my displeasure with anyone who will listen.

Complaint and concern for our 2014 Subaru - We are having problems with oil usage, and have had the car towed and had to call roadside twice. The oil light comes on and there is very little oil. We have taken it in and discussed this with the Courtesy Motors in Chico where we bought the car. They say this is a normal thing with Outbacks. What do you say about this? We are tracking the oil ourselves and it is using oil. We cant afford to be on the road with a problem. Please advice. Thank you.

Time proven and highest resale value of all car brands. Customer loyalty second only to Ferrari. Subaru owns the winter with symmetrical all-wheel drive, out-performs every vehicle in its class.

I had this Impreza on March 2016, so far very disappointed. Compare with my last car Hyundai is not that good. First the painting is not a very good quality, the front lower paint is already had lots white spot, maybe in the rough road a bit damaged, but the Hyundai never like this and I had more than 8 years, just show the painting not very strong. Second the sound system sometimes not working, still display everything on screen, just not play, like dead computer, I have to restart it. And today I found my windscreen got a crack line, not really like a stone hit as the crack very even, maybe the original fitting is not good so sooner or later will cracking. I just wondering whats happened in that day when they assembly this car in Japan? And I want to know is really Japanese care about their customer.

Worst experience with this car. I had many other cars that never gave me problems. Decided to buy a brand new 2016 WRX STI. After 3500 km driving it, it had to have a $2500 fix on the car and now I wake up to the car not cranking. Tried boosting it but its not a battery problem. I should have gone for a Hyundai, at least it wont give that issue at 5000 km. Not complaining about the dealership, they have been helpful but complaining about the car.

Bought an early model Crosstrek. Liked the car at first, but it went thru a quart of oil every 1800 miles or so. Subaru says this is normal for a boxer engine? Felt like a 16-yr old carrying oil around with me. Ive had other Subarus & VW bugs with boxer engines that did not do this. It also ate tires, despite alignments and you have to buy 4 tires at a time with AWD. Usually the right rear wore excessively. So 2 years later, I go to trade it in on a Forrester (hopefully with better luck) and the dealer wouldnt even look at Subarus Guaranteed Trade-In. What a joke that is. Bought a Toyota.

I purchased my new 2013 Subaru Forester in July of that year after having a 2003 Subaru forester for ten years hoping that l would get as good as run out of 2013 as l did out of the 2003. But in the three years that l have had this car (2013), l have a short motor put in at 100,000 kms which had to pull the motor apart twice as the dealership put the old shim valves back in it so they had to put it apart to put new shim valves back in. The front lower control arms bushes have been replaced twice both front CV Joints on both sides have been replace. Bluetooth unit has been replaced 3 times and still giving me problems. The HILLHOLD/ABS/ADC warning lights had been coming on repeatedly which l was told it was a faulty brake light switch. The sensor for the horn has also been replaced and all wheel nuts and hub bolts have all been replaced twice. So this experience has put a bitter in my mouth to back to buy another Subaru.

Our vehicle is three years old, and we have replaced EVERY light (turning signal, headlights - high and low, running lights, all of them) on the front a min. of three times. There has to be something wrong, but the Subaru shop gives us some lame excuse like we got oil from our fingers on the bulb when changing it, even though we told them we were very careful and didnt. So we let them change the next one, and it didnt even last 5 months. I am ready to get rid of this car just because of the lights. I have driven cars before for ten years and never had to change a bulb and this one I change bulbs more often than I do windshield wipers.

Outback owner since 1995. Purchased 2013 outback in February of 2013. Began burning oil at 50,000. Dealer told me was normal due to thin oil. Now using a quart of oil every 2000 miles. Just found out there was a class action lawsuit in 2016. Too late for me to join and receive compensation. Called Subaru and asked to be compensated for excess oil usage and was denied. Never notified me of this manufacture defect. No longer trust this company.

2011 STI 41k miles and it blew a head gasket. Subaru wont warranty it because of a aftermarket turbo back exhaust. I had my VW longer with way more mod and never had an issue. Subarus have head gasket issues and for them to deny my warranty because of some dumb mod so they dont have to fix their issues is a bunch of garbage. Ill buy an Audi or BMW next time.

We bought two Subaru Outbacks in January of 2012, and they both had windshields that cracked in the same place under the same conditions about four months apart. It was a cold day and while sitting there warming up the car, there was a pop and a crack from left to right about five inches up a long crack appeared. The first time the dealer claimed that there was a rock hit when he ran a ballpoint pen across the crack and found a pit, which I knew wasnt there before he dug his pen across the glass. This second time, I made sure that there was no pit along the glass before I brought it to the dealer, but he insisted hed be able to check it with a pen. I watched as he dug the ballpoint across the crack until he found a microscopic spot where I saw him pop out a minuscule piece of glass and claimed it was a rock hit and therefore not covered under warranty again. Anytime glass cracks, you cannot conclusively say that the crack will stay intact without finding a microscopic pit or weakness where the glass expels itself. This is a scam. We have seen other Outbacks on the road with the same crack. We even pulled one over and asked the owner, and she said the same thing happened to her windshield. This needs to be investigated.

I purchased a 2006 Subaru B9 Tribeca last year (2012) from an original owner and was happy using it until one morning, the hood just popped up, slamming on the windshield while I was driving. Luckily, I was on a local street and was alone on the road so no accident happened, but my windshield was destroyed and needed replacement. Last month, the hood popped up again while I was driving at 55 mph and destroyed again the windshield. Luckily, again, no accident happened and I was able to stop and go home safely. I believe this model has a defect on the hood latch and Subaru should have recalled this a long time ago. See attached windshield repair receipts as proof of what happened.

I currently have a 2014 Crosstrek that I am sending back to Subaru for constant rattles on the right front and back sides, glove compartment box, instruments gauge, left front and rear doors and the rear hatch. I bought this car in January 2015 and as of right now, it has roughly 4,300 miles. The rattles in my car began showing up around 500 miles as a sound in the front passengers side speaker. On my 1st trip to the dealer, they could not find any noises coming from the car so they sent me home. On the 2nd visit, they found that the front passenger side speaker grill was loose and was causing the constant rattling so they insulated it and sent me on my way. A day after leaving the dealer, the rattle started again and this time it seemed to spread. On my 3rd visit to the dealership, they again could not find a rattle in my car. By this point I am aggravated and decide to involve Subaru of America in the process. On my 4th visit, they found rattles in the front and back passenger doors and insulated them. They proceeded to have me test drive the car around the dealership but again nothing seems to happen when youre at the dealership. I left and on the way home, guess what pops up? THE DAMN RATTLES!! I blast SOA and demand something be done or I want a refund. On my 5th (and final) visit, SOA send a senior field rep/engineer to test drive my car. They stripped my instrument gauge down TWICE and insulated it on EVERY POSSIBLE LEVEL! They also insulated all of my doors, except for the drivers door, and the glove box. After having my car for more than 7 days, I finally get a call that it is ready to be picked up. Hoping that this will be the end of if, I test drive the car with the service manager to ensure everything was OK. As soon as we pull out of the dealership, the drivers door begins to rattle and so does the instrument gauge. The service manager proceeds to inform me that since every possible surface of the instrument gauge has been insulated twice, they can insulate it no more and would require them to install a completely brand new instrument gauge. It is a shame that a car that is only 4 months old could could like such a clunker!!! Maybe if car manufacturers would stop putting SO MUCH DAMN PLASTIC IN THE CAR, THERE WOULDNT BE ANY ISSUES!!! So as previously mentioned, I contacted SOA and demanded a refund. They offered me another car which I turned down because all 3 of the Crosstreks I was given to drive had the same exact issue! Needless to say that I will never purchase a Crosstrek AGAIN!!

We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenbach in Ft. Collins, CO in Dec of 2014. My wife drove all the way up there in the snow from Littleton to avoid the poor reputation dealerships in the metro area. My wifes father totalled our old car and I talked the wife out of buying the 4Runner we both truly wanted for something a little more economical. Our teenage son was still driving my moms old 1999 Impreza Outback with 330k on it, so reliability didnt seem to be as much of a factor as much as the safety. While we lived in CO, not many issues aside from a windshield that is paper thin and cracks if you spit on it and snow gets wedged in the wheel wells just as bad as the old Subaru.Then spring came and we started having issues with the rear lift gate. The not so friendly or helpful employees at a particular stealership on Arapahoe and Dry Creek were defensive and accusatory trying to say we had the memory set. Take it up there and get a recall on the ridiculous eyesight programming, just for them to tell us they cant duplicate the lift gate failure. Of course not! You just unhooked the battery which resets the system! We just put up with the occasional rear gate for a year, I keep the oil and filters fresh and we move to the heat of AZ. The rear gate has been getting worse to the point that it rarely ever works no matter what pattern or manual intervention you do. Now our rear gate is completely useless. The dealership in Chandler is great and has noticed the latching being brisk and misaligned. BUT of course, they cant do anything about it until their body shop opens. Enough. First Bru purchase from us but many in the family over the years, this will be the final. All of the others have been traded or sold, we cant wait to get out of this car as well. We dont care about the electronics or the gimmicks, we wanted a reliable and functional vehicle like we had with our Camry. We will be driving back to CO to sell this car where we can get a better price for it and go shopping. Toyota quality has degraded over the years, it looks like the influence by Toyota Motor Corp is starting to show in Subarus product lines. Too bad, we wanted to like this super ugly car, it is comfy, drives ok for a boring CVT and the mileage is amazing. Cheap parts, poor assembly and lack of customer service makes our Subaru feel like a Chevrolet. Love. Its what makes Subaru owners wish they had their old cars back.

I purchased the 2015 Outback Subaru in 2015 December, I have 17,000 miles on the vehicle. The oil change was suppose to be every 6,000. So far its every 3000 that I have to change the oil. I read that Subaru knew about this problem and still built the Outback with this problem. Now the dealer is telling me I might have to put a new engine which is ridiculous because its only 1 year and 6 months. I hope someone is able to help us with this problem that we all have for the Outbacks!!!

After 21,000 miles my vehicle has had to have the engine replaced along with other major parts. Initially, when I received my vehicle back, it had to be returned the same day. Its because the mechanics at Garcia Subaru of El Paso failed to lock the major coolant hose. It caused my car with a new engine to run hot and coolant to spill all over the new engine. When I received my vehicle back the 2nd time, the turbo was not working and the performance of my car was less than it was, prior to this major repair.

Because of all the driving I do (picked up my Crosstrek August 17th, 2019 as on 1-6-2020 I have 11,555 miles) I specifically purchased a Subaru. According to the website and window sticker, miles were averaged between 27/33 per gallon. Now I know that 33 is only under extreme optimal conditions. But I thought 27 wouldnt be an issue to average at all. That being said, my car has never averaged over 26.5 on any long road trip. Id never buy another Subaru and wouldnt recommend their vehicles to anyone!!!!

My remote on my Subaru Outback 3.6R goes off in my pocket while I walk, lay around, bend over or just hang out while at my house. The back gate opens automatically most of the time without my awareness. Completely breaks my confidence in the security of my car. Sometimes opens up 2-3 times on a bad day. Cant say how disheartening it is to come out from a friends place in a bad neighborhood and see my car hatch opened and my car unguarded. This potentially has left my car unguarded as long as Ive been at a place. Subaru should re-design the key fob and issue a new one under a recall!The back gate on a person’s car cant just open every other day when youre not looking or thinking of your car! My cargo is always important and should never be a 50/50 worry that my hatch opened as I walk away. The car is great in every other way than this. But with that said I brought it to Subaru attention and they just told me that there is nothing they can do to deactivate that part of the car fob.

I purchased a 2019 CrossTrek two weeks ago. The first time I drove it in the dark I was afraid the entire time. The headlights are weird and the high beams have a mind of their own. DONT BUY A CROSSTREK!!!! I took it back to the dealer, who looked into it and said it is factory specs. I dont like it, but it is what it is. My problem is SUBARU!!!! I called to talk to them about it, and they said they would escalate it to Resolutions. The woman from resolutions called and basically accused me of not returning the dealerships loaner car. You can imagine my surprise, when I have been talking with the dealership, and they hadnt said anything. This woman (who is a poor poor excuse for customer service) started the conversation with the dealership has been trying to get ahold of you for three days. What a liar (and what a wonderful way to start the conversation). I had talked to the dealership yesterday and the salesperson was supposed to call me and hadnt. He never had any trouble getting ahold of me - they have my work number, home number and cell - NO CALLS and she had the nerve to ACCUSE ME of not returning the dealerships property???? What???? I have never been so poorly treated, never less by a supposed resolution person. I have spent a lot of money with Subaru, this is my fourth (AND LAST) Subaru. I WILL NEVER BUY ANOTHER THING FROM SUBARU, I HATE THE CAR AND AS FAR AS THEIR Customer Satisfaction that is BS, they dont care. I will bad mouth them until the day I die!!!! DONT BUY A SUBARU, they wont support it, and they are awful people to deal with a problem!!!! And I have to live with a new car (two weeks old) that I HATE!!!! WATCH OUT FOR THEM!!!!

Love the maneuverability of Impreza and how it grips the road! Great gas mileage! The price is great for what you get and I tell all my friends what a great car it is!

Its a Subaru. Really close to the safest car on the planet. Its our fourth. Saabs including an Aero convertible, Nissan 350Z. Fast (at least to 50mph). And safe, safe, safe.

We have a 2011 Subaru WRX STI, with roughly 67,000 miles. We experienced a timing belt failure on the freeway, in heavy traffic, and we were barely able to get the car off the road before it died. We had the car towed to a dealer, who wanted $9,000 to replace the engine. We decided to have the engine rebuilt by an independent Subaru shop for $4,900 instead. The recommended mileage for a timing belt change is 105,000. The dealer indicated that this is extremely rare and they recommended that we contact Subaru of America. I was on hold for almost 30 minutes before I gave up. Now I understand why Subaru has such crappy power train warranties...

We bought a brand new 2004 Subaru Legacy back in December of 2003. It was running fine until 2008 when the catalytic converters gave up and had to be replaced by the dealership (free of charge then since they say it was still covered under warranty). The new cats were working fine until around June of 2011; then, it gave out again. This time it was not covered by warranty, so we bought aftermarket cats which work for 6 months. Right now, April 2012, the auto parts store is in the process of replacing the cats. Its has been a miserable and stressful situation since the cats can fail the car for emission test. Come on now, how many times do we have to change a catalytic converter for a car in its lifetime considering that it’s only an 8 1/2 year old car? We drove Toyotas, Nissans and other car brands before and never had to experience these problems. There must be something wrong in this picture and we need an answer from Subaru. Or maybe there are other people out there who are having the same issues with their Subarus as well. We would appreciate if these issues are addressed since we already spent so much time, effort and money for such dilemma.

2013 Outback P2764 code. Dealership advised contacting corporate and I was offered $750 toward new car! Seriously, 125,000 miles, known transmission issue with extended warranty to 2022 but not mileage? Vehicles are meant to be driven! Beware of Subaru! Not so giving!

On May 27, 2014, we purchased a 2014 Subaru Outback. We have complained multiple times about a leak in our roof and were told that the roof tracks had to be cleaned out regularly. The first leak occurred when our cup holders filled with water. The second leak occurred at a car wash which filled a cup with car wash fluid. Again, today while going through a car wash, my husband witnessed the leak from the corner passenger side vanity mirror. We have also complained about a chronic moisture issue to no avail.

After driving a 2001 Forester we were so happy to get a newer version. We bought ours in February, it is a manual (2013 Forester) which we felt would only extend the life of a vehicle that has a reputation for a long life. Last week we got stranded, the clutch would not work, it would not go into gear. We had it towed to our mechanic who told us it was a common issue with manual Foresters where a part of the clutch breaks within the transmission and destroys the transmission. Subaru knows this is an issue because they have part that you can buy and install to prevent this from happening to the next clutch and transmission you put in your car. Wait, yes I said it... They have not FIXED THE ISSUE. They put a band aid on it and only AFTER you put a different transmission in.The Subaru is past the powertrain warranty of 3 years or 50,000 miles and we didnt want to pay $400 to get it towed an hour away at the nearest dealer so we had our mechanic fix it... Who by the way fixes TONS of Subarus. You would think Subaru would care about the little guy that helps them sell the reputation of their brand, the customer who shares the reputation of their brand, or THEIR BRAND! I called Subaru and they told me they would not talk to me, let me write a letter, review my situation, NOTHING because I didnt tow it to the dealer 45 minutes away when I didnt even know what was the issue. We cant do ANYTHING to help you is what I was told.I am thoroughly disgusted that they know they have an issue they dont fix and just keep taking our money. Instead of me telling everyone what a wonderful brand Subaru is, I will be telling them this story... You would think they would give me the money I paid for the used transmission just to shut me up and keep me as a customer.... But I guess they have enough customers and dont need me. Your loss Subaru.

On my 2012 Legacy, the check engine”, flashing Brake light and the traction light all come on at odd intervals. The dealer has been able to fix this on a temporary basis by changing plugs, checking the compression, and cleaning the fuel injector system. All of these work for a short time but not permanently. Subaru America refers me back to the dealer that has not been able to solve the problem. Anyone have a similar problem and what was done to correct it?

Major transmission issues within the first 25000 miles, 2 years. Brought my manual 2017 WRX in due to noise in transmission area. They said some parts need to be replaced (bearing, etc) and they installed plate, cover, spring, fork, bearing, flywheel and the whole thing. Picked it up on Wednesday and on Thursday while driving on the freeway something popped in the transmission area and the car was towed back in the shop (Carlsen Subaru in Redwood City California) in less than 24 hours from the time I had received it. This is absolutely unacceptable. I have been driving transmission manual cars for 30 years and to get this kind of performance at such low miles is scary.

I am writing in concerns of an issue I had with my 2005 Subaru Legacy Outback wagon H6 LL Bean addition. I have owned this vehicle since October 2005 and drive it nearly every day, so I know its behavior. On December 18, 2014, the day was clear; there had been no rain or snow that week. The pavement was dry. At the point of the issue I was in stop and go traffic, thus had used my brakes at an average of 12-18 times since I had left the house that morning. Traffic was maybe moving at 20-25 miles an hour, stop and go.At one point I went to apply my brakes at a normal pressure and they started to pulse in the anti-lock fashion. The pulses were EXCEPTIONALLY LONG, between braking (pulsing), nothing like I had ever experience before with this car or any other vehicle. However I kept my foot applied to the brake and did not try to pulse it myself. Before I was able to get the car stopped, it hit the car in front of me. I had about 1 and + car lengths between us, again only rolling and absolutely could not get the car stopped. The collision was not hard enough to deploy the airbag. The 2012 Ford Escape in front had nearly no damage to the rear bumper; however due to the placement of the Fords bumper to my grill, my repairs were $5,534.67.I have filed a complaint with Subaru, although since my insurance does not have the means to access the electronic information on this make of car for the information on the day of the accident (very Convenient for Subaru), they are unable to proceed with a claim with Subaru as they have no proof. Now Subaru says without the claim coming from my insurance company - that they have no reason to investigate my claim. I have filed a complaint today with the National Transportation Division in order to try to get someone to check this out. I have investigated this issue and found that others have had it as well. As many I have found have disconnected the Subarus ABS system. I also found YouTube videos on how to do this. Others on certain chats say they do not want to disconnect because it would void their warranty. I find it sad that people feel better disconnecting a factory installed system for their safety. I am scared that this will happen again. If something happens to me - who will get the claim then? I do not trust the ABS system on my car.

I have been denied for a warranty work for a Certified-Pre-Owned car that I own which only has 18,000 miles. The car has been broken down in the middle of the highway, and vehicle has not been starting since then. The vehicle has been towed to the nearest local shop and it has been there for roughly 4 weeks now (since 09/09/16). The local dealer (Subaru of Tacoma) has informed me that vehicle has experience “engine seizure” meaning that engine has failed operating due to lack of oil in the engine. I have given them all of the proof of the maintenance record, and they sent it to the Subaru of America to get approval for warranty work. I have waited patiently for 3 weeks for dealer to get back to me, but they have not been very communicative with me. So, recently I have decided to call Subaru of America myself to figure out whether or not they have received the proof of the maintenance record to proceed with the process.They have told me that, they have received the file, and told me that they have decided to not provide with warranty work due to “lack of maintenance”. They have stated that, it is my fault for not regularly changing the engine oil, which it has been done every 6,000 miles or 6-month according to the owners manual. In the manual, the Powertrain Limited warranty is 60,000 miles/5 years and I was dumbfounded to hear that they won’t do it since it is my fault for lack of maintenance. This is not only an engine problem, but also a safety hazardous concern. When my vehicle stopped in the middle of the highway in I-5 state highway intersection, I was scared to death as I was afraid someone might rear-end me real hard. I could have been seriously injured or even cause death on that day. When I called 911 for help, I waited in my car with the emergency signal on for 35-40 minute hoping nobody would hit me from the back.I can’t understand how there wasn’t a single indication that indicated the driver how low the engine oil is there in the motor. Not a single gauge popped up alerting the driver that there is low or no engine oil. No check engine light, No low oil light, no Nothing. It just stopped in the middle of the highway endangering my lives and the other. I have 2015 WRX STI, and I had this vehicle for 4 months till this problem has occurred. I have bought this vehicle thinking that the Subaru is reliable, durable and worthy brand that customer can trust and drive without stresses. However, now I’m faced with need of new engine replacement to the vehicle which would cost more than $17,000.Im wanting to approach this problem thoughtfully as possible and legal way to receive fair service that is promised in the owner’s manual. I’m writing my story down here hoping to get a help, and to collect information on if anyone else is experiencing same problem as I’m. Feel free to send me a email on my case. Thank you for reading.

About 5 minutes after I left the Subaru dealership I knew that my 2014 Forester that I owned for 3 years was not running properly. Eventually I found out the dealership upgraded some software because of an imaginary idle problem. Now Im left with a car with much less acceleration and power, and to boot a 20-30% reduction in mpg. There are several other problems too. Subarus was response was not acceptable: Nothing we can do. The person handling the case had no interest from second one. In the past they have helped with serious issues. This is their software, they are responsible for getting the car back to the previous running condition.

In June of 2013 I picked up my brand new 2013 Pearl White top of the line Subaru Outback. 2.5 years later, I am sorry that I ever fell for their PR spin! Within the first 2 months I had returned to the Dealers Service Department with a complaint of the engine surging on acceleration, poor gas mileage, and the check oil warning light coming off and on. I was told by the Service Manager that Subarus dont do that and that they could find nothing wrong with the vehicle. The problem has been intermittent throughout the time that I have owned the vehicle. Within the last 2 months this issue has worsened to the point where the engine will suddenly surge forward and then suddenly decelerate, at one point almost causing a collision with another vehicle. I complained of this problem again while on a service appointment for another problem concerning the sudden and intermittent loss of power steering while the vehicle was operational. Again I was told that the vehicle was fine and that mechanics could find no problems. Recently (within the last 2 weeks and less than 1,300 miles into a new oil change and service) the check oil warning light has again started to come off and on. On checking the oil level this morning we found that the oil level was at the bare minimum and down over 1 qt. of oil. On doing some research we have come to find that all of these problems have been ongoing and legitimate complaints for this year and model of Subaru. There is in fact a current lawsuit in progress against Subaru of America for the oil consumption issues in the 2.5i L engine in the 2013 Subaru Outback. I am VERY disappointed in both the product and service offered by Subaru of America and I will never purchase another vehicle from this company. I also urge others to steer clear of the PR hype. In this instance it is definitely a case of buyer beware!

The Subaru Outback 2010 has been trouble from day 1. Constantly worrying about what will happen next. Uses oil, all lights replaced, AC and radio quit working, torque converter, and on and on and on. Worst car I have ever purchased by me or anyone in my family.

I purchased a brand new 2014 Impreza 2.0i Premium a year ago. Within the first 1500 miles, the low oil light came on, and found it was a quart low. Was willing to give Subaru the benefit of the doubt the first time, but sure enough, 1200 miles later the oil light came on again and I had to add another quart. Since then, Ive had to add a quart every 1,000 miles like clockwork. I brought the vehicle back to the dealership and requested they look at it and do an oil consumption test. They refused to do anything, despite still being under warranty, claiming that this consumption is normal. When I expressed my concern that these were the same symptoms indicated in the lawsuit and subsequent recall, they told me they couldnt do anything because my model year was not included in the recall, and that they wouldnt even look at it unless a recall is issued for my VIN number.I followed this up by pointing to the Subaru owners manual which describes excessive oil consumption as after the break-in period...more than 1 quart every 1200 miles. In reply I got a shrug from the service manager. Last fall, I wrote to Subaru Corporate, along with calling customer service, and was told this was an issue I needed to take up with the dealership itself. Ive since gone through (on average) 4-5 quarts of oil between each 6k mile oil change interval. Ive never experienced such blatant disregard for customer satisfaction from a car company. Having been patient for the past year, Ive now lost any hope of Subaru providing the service and support needed to resolve this issue, and for this reason have been forced to take up my concerns with the law firm handling the class action suit of last year.

I like my dealer. I like my 2007 Forester which we bought new. Yesterday, after I spent $1500 for my 120,000 checkup, I was told I needed head gaskets for between $2800 and $3500. I read about the problem for a solid day. I was offered a new engine installed for $5500, which if I thought would SOLVE the problem I would do. I spent a couple of hours under the car yesterday trying to find the leak. I found other leaks which I took pictures of, but not the head gasket. I am talking to a local non-dealer well respected mechanic who will also look at my car next week. I am disappointed with the problem and my dealership’s inability to install Star Six head gaskets which some believe are superior and solve the problem. I will support a class action lawsuit.

Got this Legacy 2 years ago as a lease return. Had not experience any problems besides locking and unlocking it. I strongly recommend this car to people but before buying it go to Subaru dealer and check it up. Never buy any of a car without doing a full check up.

It is a great all around vehicle. It is unique, all wheel drive, excellent gas mileage, very comfortable, really fun to drive, handles well, very durable and dependable. Also, it is only a four cylinder but had a lot of get up and go. Love the all wheel drive and the excellent gas mileage as well. However, it is on the small side and is not as easy as some cars to get in and out of. Sometimes the maintenance can be costly and timing belt change every 80,000 miles is a must as well.

I own a 2013 Subaru Impreza. The car is currently undergoing work for a SECOND CVT transmission. With the first transmission, I was at 55,000 miles, and there were audible queues. I was lucky enough to bring the car into the dealership to be diagnosed. I was informed I would need a new transmission and it would be covered under my extended (60,000 mile) warranty. The car was fixed and I believed everything to be fine.Last week, I was on vacation with my two small children (2 and 5, both requiring car seats) and driving from St Augustine FL to Atlanta along I-75. I was just outside of Macon, GA, and in the far left lane, when the car jerked violently and then stopped accelerating. There was a transfer truck to my right, and a few vehicles came up very quickly to my rear. I was able to coast off to the left hand side of the road. The vehicle was stripped of all gears and no longer even had a park. The emergency brake had to be utilized to keep it from rolling.I called Subaru roadside assistance and the car was towed to Macon (about 40 miles north) to a dealer there (with me and my two kids in the front with the driver, a very nice man). Once I arrived at the dealership, I was treated with a we cant look at it today, what do you want us to do about it attitude. I called Subaru Customer Care and Lisa arranged a rental car through Enterprise. I was not allowed to take a dealership loaner since I live in Hickory, North Carolina and would be taking the car over state lines. The car broke down at 11:00 AM and we were not back on the road until 5:30 PM.Since then, this was over a week ago, I have expressed my worries with Subaru. They have assured me that the extended CVT Transmission warranty issued by Subaru last month would cover my car, even though it is at the 88,000 mile mark, but would anyone want a car on its second transmission that essentially stalled while going 70 mph on the highway???I have asked Subaru to do the right thing and either pay off the loan or allow me to trade in the vehicle, but they refuse. Now they are stating that the rental car will not be covered for the entire time of the repair and that I will have to travel back down to Macon, GA (6 hours from my home) to pick the car up once it is fixed later next week. Thats over two full weeks in a rental car and a whole lot of a headache to pick up a car that may or may not work for another 30,000 miles.If this was my first transmission, if this had only happened once, I would not be writing this. If my kids had not been in the car when it stopped accelerating on the highway, I would not be writing this. I, like everyone else, need reliable and safe transportation. I have neither of these things and Subaru refuses to right the wrong.For those looking into buying a car with the CVT Transmission, please dont. I would hate for someone to get seriously injured by this. Its dangerous and something Subaru should not ignore. A recall should be issued. My first transmission gave me a warning sign with a noise, the second one just stopped... there was no warning.

My 2005 Outback was taken to the local Subaru dealer - St. J Subaru in St. Johnsbury, Vermont for the brake line recall inspection. We waited 1 week for the appointment and were told following their inspection of the brake lines that our car - of the 600 or so that they had inspected for this recall - was the first to fail. They then said that they had no part in stock to fix it with. There was only one part in the country but they would try to get it. 2 days later. I stopped in to check on progress and was told they did get the one part in the whole country, but they probably wouldnt be able to fix the car for up to 3 weeks because they were booked up. So the car sits in their lot while we wait for them to get around to fixing it. Is it usual and customary for Subaru dealers to treat recalls like this?

I purchased my 2013 Subaru Outback February 2013. I have servicing done regularly. However, from the very start, my oil light comes on between 2500 to 3000 miles after an oil change. I was told by the dealership that this is normal for these cars because they do not have as much oil as other cars. Told me to bring it in when it happened, or let the car sit for five minutes, and check the oil levels. This is great - Im a woman in my 70s - and it is scary to try to get to an exit when you are on the expressway and your oil light is on.Now, just to feel more secure, I keep a quart of synthetic oil in my car to add when Im on a trip and my oil light comes on. Very distressing. I had a Toyota Highlander for ten years, 210,000 miles on it and never had any problem like this. Unfortunately, it was totaled by a falling tree, and everyone encouraged me to get a Subaru. Nice car, but not truly reliable. I would have to rate it a 2.5 star reliability rating (which is not a choice below).

Me and my 12 year old had a lady pull out in front of us in my 2012 Subaru Forester. We ended up hitting a telephone pole on the drivers side. Thank goodness but my side impact air bag did not deploy, I was slammed into the pole very hard and I was doing 20mph when I started down the hill, factor in the velocity of the slide on ice and snow and I was doing well over the 8mph needed to deploy the air bag. I hit hard enough to crumple the rocker sill inside the door and snap the bumper clips and flatten the front tire. We had seat belt bruises of course, my daughter hurt her knee on the door, I injured my arm and shoulder, and slammed my head violently. When I contacted Subaru about this, they did not seem overly concerned, Im still yelling at them about this. I dont know about anyone else but I feel this is a serious malfunction. Ive had other problems too, faulty seatbelts, engine running rough and smelling bad, brakes going bad, stalling, loss of power. And every time I take it back to the dealer, they say we cant do anything, the check engine light is not on. To say the least, this is the most frustrating thing Ive ever heard it makes me want to pull my hair out. I bought my Subaru because Ive owned 3 older ones like 80s and they were good old beaters ya know, so I figured Id buy a newer one. Mine only had 20,000 on it, like new. I wish Id never bought this car, what a mistake.Anyone else feel this way, these big companies always getting away with rooking us little guys? I even contacted a lawyer, he said good luck. Im like really? they almost killed me. I think Im going to try to take them on myself!!! Anyone else interested? If you are write to me **. Im so sick of these guys rooking everyone. You pay 30,000 for a car, it shouldnt be a piece of junk death trap that stalls and does hesitates when you step on it so you can get hit by people real nice. But ya know the check engine light isnt on so we cant fix it. Hey I have no brakes. Well the brakes look good to us we cant help you. Really??? God, such crap.

Spent a great deal of time looking for a car. Have had Hondas and one Toyota in the past- usually bought when two years old and kept till 200,000 miles- all still running when sold and great cars. This is a new car, too many electrical gadgets and little education on how to use them. Now major replacement is needed that was not caught before the car was on the market- poor quality control. Now I know why they tried to sell me repair add on insurance and sign something about lemons- I’ll have to review that. A new screen or computer: music, phone, etc is needed, supposedly affecting the battery. The “eye” (car correction) doesn’t work if there’s a little frost or snow on the upper shield covering the camera (the dealer says it’s fine- why have it if you can’t rely on it in storms?), occasionally doesn’t turn over first time and struggles the first time especially if the temperature is below 30 degrees (I live where it gets much colder), it’s kept in a garage and outside temp is 20-30 degrees and struggles starting. The restarting when stopped at lights feels like the starter will be run down in no time and sometimes it sounds like the transmission will fall out and there’s a grinding sound. The Subaru app says all is fine on its check up- not reliable or accurate.After several hours diagnosing at the dealer, they ordered a part (the screen) of which they failed to call me to schedule a time when it came in... After waiting over two weeks, I emailed. No words of confidence or apology about this. The purchasing was simple, but after the sale, this is a different experience with them. I’ll take my simple, reliable Honda. (I dislike Hondas dealerships usually- high pressure, but the used car dealer’s owner passed away and closed- where I purchased my cars in the past, so I thought a new car would be the best choice and I liked Subaru’s low selling pressure.) How do I get rid of a new car (now almost two months old) with a history? I thought it was a great car when I bought it- first new car in 30 years, but who knows what will happen next, I don’t feel safe driving distances in it and I travel a great deal, so this is a serious concern.

I purchased my 2013 outback in June 2013. In June of 2014 with 18000 miles my check engine light came on. The dealership diagnosed two burned out catalytic converters. They fixed the issue under warranty but it took almost two weeks. A month later the check engine light came on again for the same issue. Again it was fixed under warranty but this time had the vehicle almost a month. In August 2014 the low engine light appeared and I found out about the engine consuming oil that seems to be a common issue with Subaru. Three months later the check engine light appeared again for the same issue as the two precious times. This time Subaru replaced the entire exhaust system and had the vehicle over a month. The low engine light seems to come on and go off whenever it feels like it. This vehicle definitely has an issue. So very frustrated and dont trust the reliability of the vehicle. I love the way the vehicle drives and handles but just dont trust that long term it wont have more of the same issues. This vehicle will be traded in for something other than a Subaru. :(

New 2017 Subaru Forester with 2500 miles when has a small puncture while driving about 40 MPH. I immediately stopped the car and changed to the cheap junk spare. My local tire dealer examined the tire and said he could repair the puncture easily but the sidewall was delaminated rendering the tire unusable. Since he is a trusted friend, I value his opinion and the delamination was obvious. Subaru is selling cars with these junky Yokohama tires. Its my life and my familys that they put at risk selling this junk. I purchased the new Subaru based upon reputation and never thought to check the tires. Im now out $145 for a new tire as well as the inconvenience. Fair warning Subaru - I do not forget and I do often comment.