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Ram Automobile Model 2024 Ram ProMaster EV
2024 Ram ProMaster EV
The 2024 Ram ProMaster EV is Ram’s first fully electric commercial van, designed for businesses, fleet operators, and last-mile delivery services seeking a sustainable and cost-effective alternative to gas-powered vehicles. With zero emissions, modern technology, and flexible configurations, the ProMaster EV is built to meet the demands of urban and commercial transportation.
Powertrain & Performance.
The ProMaster EV is powered by:
A 268-horsepower electric motor, providing instant torque and smooth acceleration.
A 110 kWh battery pack, delivering an estimated range of up to 162 miles per charge.
Front-wheel drive (FWD) for improved traction in city environments.
DC fast charging support, allowing an 80% charge in approximately 45 minutes.
Designed for urban deliveries and fleet operations, the ProMaster EV’s range is optimized for short to medium-distance travel, reducing operational costs while eliminating fuel expenses.
Cargo & Configurations.
The 2024 ProMaster EV maintains the versatility of its gas-powered counterpart, offering:
Multiple body configurations, including cargo van and chassis cab options.
A payload capacity of up to 4,000 lbs, making it ideal for transporting goods and equipment.
Sliding side doors and wide rear openings, improving accessibility for loading and unloading.
Customization options, allowing businesses to tailor the van for delivery, service, or specialized commercial use.
Technology & Interior Features.
Inside, the ProMaster EV is equipped with modern technology to enhance efficiency and driver experience:
10.1-inch Uconnect 5 touchscreen with wireless Apple CarPlay and Android Auto.
Digital instrument cluster, displaying battery charge, range, and real-time efficiency data.
360-degree Surround View Camera, assisting with maneuvering in tight urban spaces.
Multiple USB-C and USB-A charging ports, ensuring device connectivity.
Ergonomic driver’s seat with available swivel function, improving interior access.
Safety & Driver Assistance.
The ProMaster EV includes advanced driver aids to enhance safety and reduce fatigue:
Forward collision warning with automatic emergency braking.
Lane departure warning with lane-keeping assist.
Blind-spot monitoring and rear cross-path detection.
Front and rear parking sensors, improving low-speed maneuverability.
Why Choose the 2024 Ram ProMaster EV?.
Zero emissions, reducing environmental impact and qualifying for tax incentives.
Lower operating costs, with reduced maintenance and no fuel expenses.
Ideal for urban businesses, thanks to a practical range and quick charging.
Customizable options, allowing businesses to adapt the van to specific needs.
The 2024 Ram ProMaster EV is a game-changer for commercial fleets, offering practicality, efficiency, and sustainability in a durable and well-equipped package.
Manufacturer: Ram
MODEL: 2024 Ram ProMaster EV
MSRP: $69000.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
Ram Automobile Repairs,
Related Parts Pages:
Ram Automobile Parts,
Ram Automobile Model 2024 Ram ProMaster EV
As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
My husband and I co-signed a new vehicle loan for our son, Shawn **. He purchased a 2014 Dodge Dart from Towbin Dodge in Henderson, Nevada. He 2/15/2014, the car has been pretty good, however the air conditioner went out on it in May 2014. He had purchased every optional package of protection for this car that was available taking it from $24,855.00 to final cost of $30,424.38 not including the interest that will be paid by the time the loan is final and paid off. However after the kids fought with Dodge here in Kingman, AZ and got nowhere, I called Towbin Dodge and explained what was going with the car and that our local dealer doesnt want to mess with it, would rather just shovel crap at the kids. So they took the car and dropped it off at Towbin Dodge... Today Towbin called Shawn and advised that his car was going to cost $700.00 to fix the air conditioner.They advised him the air condenser unit was bad, as well that it was due to a rock? I find this ridiculous, the condenser unit is located in a very well lets say hard to hit with a rock if you were aiming. The car was only 3 - 3 1/2 months old. If a rock really did fly up from underneath, find its way around the radiator through the spinning fan blades, back around the water pump and back upward flying into the condenser... I would have thought something else would have been damaged along the way.Relative to this subject, if a rock from a road can so easily make its way past the lower protection plates, and above stated scenario wouldnt this be a problem for all Dodge Darts? I dont believe that this is this case. I believe the dealerships are not wanting to take care of this matter. They treat the kids just like kids and shoveled crap at them today. I was unable to attend due to work. I just dont buy it! Please help me or point me in a direction to get this taken care of without the flimsy reason that they gave and giving no other options but give us money. Optional Packages purchased with car: Oil Changes, Lifetime VSC, Polysteel, Red Alert, Ultimate. Thank you for your time, I sincerely hope you can head me in the right direction.
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...
The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...
I have purchased 3 Dodge Ram 2500 Diesel trucks in the past 5 years, and I have had issues with all 3. The latest being today. #1 18DOD: Diesel driveability. Cust states vehicle wont start. NO CRANK CHK AND REPORT. Work performed by TYLER **. Installed 68089322AG: MODULE: Totally Integrated P [email protected]. Hazardous Materials Charge. No start. No crank. Loss of communication with TIPM Module. Removed and installed new TIPM Module. Reconfigured TIPM Module. Vehicle now starts and runs. The car was parked in the parking lot of my office for 8 hours and would not start, not even a sign of life when I put the key in it. They told me at the dealership the module problem was most likely from overheating. The truck was sitting in a parking lot. I dont think RAM gives a ** about me or the parts they use to make a vehicle for the public, however I do know this. I WILL NEVER BUY A DODGE RAM VEHICLE.
I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘06 2500 Quad Cab. I bought the ‘03 in ‘05, and the ‘06 about a year ago. I bought the ‘03 with 20,000 miles, it now has 257,000. Ive never had to do anything to it besides routine maintenance and suspension of course. And bought the 06 with 90,000 miles. Now has 127,000 and still no problems. I take great care of mine and never hard on them. I have quite a bit of friends who drives Rams and none of them has trouble really. So I dont know why so many people has problems with them. It’s the only truck Ill ever buy.
We purchased our 2019 Dodge Ram Lone Star on Labor Day of 2018, from All-Star Dodge in Canyon, TX. We live on 3 miles of dirt road, out in the country! The cab of our NEW pickup fills up with dirt every time we go down it! So much it’s suffocating! I’ve taken our truck to All-Star and they took pictures and they sent them into Chrysler, but they said the doors looked completely sealed. Since then I’ve sent MORE pictures and a video to Salvador at All-Star and still nothing is being done!??? My advice, don’t buy one of these, if you’re going to be driving it on dirt roads!! That’s pretty much why we own/buy trucks, because we live on a dirt road!! We own Fords and have owned Chevys and NEVER have we had dirt filling the cab, of our other pickups anytime!! Oh and I’m VERY OCD, about keeping my vehicles clean, at all times and I CAN’T KEEP THIS ONE CLEAN, AT ALL ON THE INSIDE!! We’ve had this truck starting January 1, 2019 goin on 5 months, that being said! I’ve been inhaling all the dirt and continue to, all this time and have been sneezing, coughing and dealing with sinus infections, from this crap! I’m headed back to Amarillo today 12-29-18, so YES I’m going to All-Star Dodge AGAIN & gonna see about getting someone higher up the ladder or having Salvador call someone higher than him!! Sick of this crap!! Oh yes and the trucks under warranty and I’ve already heard that All-Star Dodge will not/do not stand behind their word of, “We will take care of our customers!” So DON’T SHOP THERE!!
I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 miles on it. At 35 mph, I can hear a whistling noise when I let up on the gas (not changing the speed). I can tap the gas pedal and make it sound like a person whistling and I can change the tone also. It has been at the shop for 3 weeks and they came back and said it’s road noise. When I dropped it off, I let a tech go with me on a ride - he could hear it and he did. He said it should not make the noise. Now I have a new truck I cant drive due to the noise it makes
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
I bought this 2001 Dodge Ram 1500 new in 2001. Im still driving it and loving it 18 years later. Ive had some maintenance but what vehicle wouldnt after 228,000 miles. The maintenance was minimal compared to what it should have been. The 5 year battery in it I installed in 2009 and its still working in 2018. It doesnt look very good but I dont care. Its the most dependable vehicle I have ever owned.
I recently purchased a new 4x4 Ram pickup (2 months 11,000 miles). This is my 12th 4x4 and while a Ford man - (8) I have had a Toyota, Nissan, and 2 GMC. I am often off road hunting and fishing and getting where I am going. I am 45 and do not recreationally hot dog in the mud, but I typically drive them until they are DONE (this is my 4th new) the rest have been purchased with 100,000 - 150,000 miles and driven well into the 200s. Dont get me wrong, I am rough on them.My new Dodge lost transmission fluid. After pouring through the manual and under the hood, I found no dipstick to check the fluid nor any place to put it (5 miles from the nearest paved road). Called my dealer, and he said not to worry, call Roadside - everything is under warranty. $189 later it was towed to the dealer only to find a pinhole crack in an exposed PLASTIC transmission oil pan. Plastic? Exposed? On the underbelly of a 4x4? Really. To not just bash, I must say the customer service and Buying Experience at JTs Dodgeland of Columbia was exceptional and being my first Dodge, I love it - but exposed plastic underneath a 4x4 is the dumbest thing I have ever heard of. I have taken trucks where they should never go, run over trees, been yanked off of stumps, and so on. This Dodge had obviously had a stick of some sort kick up and hit the oil pan, which being PLASTIC allowed a hole to be punctured. It has yet to see any REAL tight spots. So I have paid 189 not covered and the bill to replace the plastic little pan and recalibrate the computer is $960. Had I poked a hole in something metal, I would chalk it up to cost of doing business. If Dodge wants to compete in the market for folks that really need 4x4, then get rid of, or use a skid plate to protect these fragile parts. We dont get much snow in SC, but we got plenty of mud, sticks, stumps, etc... After looking, a rock off the Interstate at 70mph could puncture (the 5.7 Hemi 8 speed is by far the smoothest, most fuel efficient truck I have ever had and is an absolute rocket) - the tiptronic (sp) transmission is BAD as well.
I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck is really a luxurious, roomy, and very comfortable ride all-around. In fact, this is my second RAM as I traded a 2012 Dodge RAM 1500 Big Horn. Today marks one month of ownership and I have only put 225 miles on the truck since taking delivery.Upon getting my new RAM home I started to notice several issues with both exterior and interior finishes that are result of sloppy handling of materials during manufacturing. In addition, my exhaust system was loose and the right rear tailpipe was loose enough to fall off. I notified my dealer and took it in for review of all issues noted. The dealer will be replacing a dash bezel and the leather covered console armrest to remove damaged materials. Then my dealer reviewed the bubble-like fish eye in the paint on the hood. What was so shocking he walked around the truck and pointed out numerous defects in the finish of the paint that I had not found on my own. The more he looked, the more defects he found. It reached a point where I felt really bad about my new truck and really sick about the price I paid for it! The dealer has opened a case on my truck which isnt entirely clear to me what that means.I get home from my visit to my dealer and decide to call RAM customer service to relate all of this and learned something that was not disclosed to me at the point of sale. I was so excited to finally own a vehicle that would give me the ability to navigate Pandora on a big dash screen. Over the past month I have about gone crazy trying to get Pandora to load to the UConnect system only to learn from a rep at RAM customer service that there is no way to make it work as intended due to the loss of a third party technology relationship that is necessary to bring Pandora and UConnect together. What a disappointment!I was told that a notice went out to dealers earlier this year regarding the Pandora issue. However, no one informed me, the consumer, that this luxury feature will never work through the UConnect system. This may have given me pause to move ahead with the purchase. At nearly $60,000, I should not be writing such a negative review of my new truck. All I can do is hope that RAM steps up and backs the product and goes the distance to give me some sense of customer satisfaction. That part remains to be seen.
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.
My husband and I purchased our 2013 Dodge Ram 1500 on August 8th of last year. Our first issue was the a/c took it to the dealership. They did the dye test and said everything was fine that it was just over charged within 2 weeks. I was calling them again because it was not fixed. They tell me to bring it back, they did the dye test again and found a bad gasket, problem fixed!! Now our second issue is well we dont know. The dealership dont know either. The traction stability light was coming on and staying on while at the same time the tire pressure sensor is beeping and flashing in the dash. I called the dealership starting on the first of September and I called them everyday. I was told by one of the service associates that unless it doesnt start or leaves me stranded, then it should be fine just keep driving it. 4 associates, 2 managers and over a week later, they call me to bring it in that was on 9/10/14. They still have our truck and still dont know whats wrong with it. Im so frustrated and dont know what to do!!
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge website. To date my truck has been in the service shop in excess of over a 100 days. In fact it had to be towed on Thursday due to another problem. Dodge or should I say Chrysler Canada has been zero help. Getting a case manager from Dodge is a complete waste of time. Do NOT buy a Dodge. I rely on my trucks for work as I am in construction - the most unreliable vehicle ever - the service departments are equally terrible especially Harris Dodge. Always multiple visits and they never seem to fix the problems. I am by no means exaggerating by anything other than a Dodge!!!
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.
I have a 2015 Ram 2500 Longhorn addition with the 6.7 Cummins diesel. My issue is with the 5 mph max de-rate feature. It has happened twice now. The first time it went off, it took the dealer 4 days to get a new injector for the def system. Now for the second time, my truck is 53 miles from a 5 mph limp mode and it is holiday weekend. I am stuck not able to use my $60000.00 truck because of this EPA GOVT BS! There needs to be another way. My truck runs fine, but I am forced to see my dealer for DEF service. WTF? There needs to be a fix. I will delete this DEF SYSTEM altogether or sell the truck. Love the truck and engine but not a fan of being told to report to dealer or drive 5 mph. That is socialism!
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.
I first purchased my 2019 Dodge Ram pickup back in April, everything went great I purchased an all black Big Horn. The whole dealership came to congratulate me on being the first to purchase. I received random thumbs up from strangers I was enjoying the truck as my daily driver, picking up the kids etc. Fast forward to my current experience with my Ram and I haven’t driven it a full week since August due to my power steering locking up at random times. The most recent time was two days ago where I couldn’t even get out the driveway nor turn the truck back into my yard without the power steering hindering my turn.After sitting in the waiting area a total of 10 hours, driving 3 different loaner vehicles, I now feel like purchasing this truck was one of my worst experiences I’ve made. I know that many new vehicles have small things but I feel that the safety of my family and I has been at risk and the best I could get is a truck that locks back up the next day. Do better Dodge this is embarrassing.
I have had problem with this vehicle ever since Ive owned it! It has 52,000 original miles on. The engine oil pan is rotted, heat shields rotted and rubbing on the flywheel, electrical system replaced, rotted body no matter how many times it was repaired! Dodge/C has done nothing to help me But take my money. Purchased extended warranty, nothing covered - fed up! Stopped warranty, after multiple items were being denied, never was treated this way. Now starter 426.00 to replace, 965.00 for engine oil pan replacement, rotted heat shields on motor, trans heat shield rubbing. Dodge refuses to do anything but charge me up the you know what. I bought 4 vehicles from them and they never did one warranty or recall. Totally refused, waited almost 1 year on my jeep recall. Why dont you guys honor your vehicles? Im a disabled emergency worker who you keep taking advantage of!! Fix it!!
Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window wont roll up, driver visor wont stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as there is nothing more they can do. Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window wont roll up, rack & pinion stripped gears, start button stuck and cant turn vehicle off, paint flaking off roof, alignment way off and wont stay put, drooping drivers side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge wont take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.
I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.
Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window failed to operate. I had to give my new truck back for service to work on it overnight. Now, Im at 1700 miles, currently sitting in the service department waiting room with another issue. On my way to work this morning a check engine light came on with a message service DEF see dealer. I am fuming mad and feel like Ive purchased a 50,000 dollar lemon.
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.
I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.
The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!
I love my truck, I have the Megacab Longhorn edition and it is extremely comfortable and beautiful. The Cummins is the best engine for work and has not given me any problems. An excellent truck for work and family.
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.
2014 Ram truck with 6.7 engine. Terrible mileage, cruise control broken, SCCR broken, terrible service. Uses too much DEF. Looking forward to selling this and buying back my old 5.9 simple engine.
I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.
Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.
Bought a 2014 2500 Mega Cab Laramie Longhorn for $67,000 dollars. At 3000 miles the steering tie rod locking nuts and main nut backed off and caused the steering wheel to turn 180 degrees and almost came off which would have resulted in no steering. Took to the dealer there were no parts. They were backordered, dealer offered to retighten the existing nuts. I told them I wanted both tie rods and all the nuts replaced because they had pulled threads. I crawled under the truck and marked all the parts with a magic marker.After three weeks part of the parts came in. They replaced them but did not replace the ones I marked. They told me it was ready. I showed them the magic marks on the parts they did not replace and I told them to reorder all the parts again because they screwed the new nuts on the pulled threads. Two more weeks and got all the parts put on. They realigned the wheels. At 4000 miles it happened again. We went through the whole process again. Another two weeks. Knock on wood they got it right this time.Now I have 49000 miles and did not buy the extended warranty ($3800). I was pulling my RV trailer down a long hill and started hearing a whine pulled over and determined it must be the fan blade. Drove it whining to a RV park and dropped my trailer. The whining would increase when the engine was revved. I sounded like the power steering whine. It was full of power steering fluid and no leaks. The next morning I started the vehicle and was warming it up. After ten minutes I went outside and the vehicle was smoking and had dumped all the power steering fluid on the pavement. The pump pressured up and blown the hoses in three pieces.I called the mechanic at the place I work, who has a fleet of 200 dodge rams. He told me this was a known issue with Dodge. The hoses have a plastic liner in the ends that rupture and ball up in the hoses and restrict the flow of fluid causing the whining sound. When you shut off the engine overnight the plastic cools and hardens plugging of the hose. When you restart the plastic stops the flow of fluid and the pump pressures up and blows the hoses in two. I you were driving and this happens you lose power steering and power brakes creating a potential hazardous situation. It is extremely difficult to steer and practically no brakes. If you hear this whining sound shut it down immediately and dont drive.I had my truck towed to a dealership about 10 miles under the 100,000 mile Chrysler warranty but would have had to pay the difference of anything over 10 miles (read the fine print). Ordered the parts. They were on backorder. I was told it would be approx. 3 days getting the parts. The dealership does not have loaner vehicles or rental cars. My RV was racking up $42.00 a day waiting on parts. I rented a car for $23.00 a day. Nearly $75.00 a day waiting on parts. The dealership would tell me every two days the parts would be there anytime. After 11 days I took my family home in the rental car and release it. I got a fellow RVer to tow my trailer to storage. I was given the price of parts and labor to fix the truck was $339.00.I called Chrysler Customer Care and talked to a agent named Patrick. He called the dealership and verified my information and said Chrysler would definitely take care of the cost of fixing the truck even though it was out of warranty. He said for me to pay the bill and gave me a link to upload the receipt and they would reimburse me. He also said when I finished with the rental car they would send me another upload link and they would review whether they would reimburse or not. (All sounds great huh? NOT.) I finished with the rental car and uploaded the receipts to Chrysler. The link could be used only one time.I called to get another link so I could upload the receipt for the repairs. I got an agent named Debbie. She said Chrysler would not take care of any of it and told me Patrick had misinformed me and wanted to know if I wanted to buy a service contract. She was a lawyer wannabe and would not move. Chrysler Customer Care needs to change their name to Chrysler WE dont CARE about our Customers Just give us more MONEY. As of this writing it has been 17 days with no parts in sight. Looks like I may have to go get my truck and tow it home and put third party parts to get it running again. If you are considering buying a Ram Truck read every one of the reviews above and prepare yourself to deal with all or most of the issues described. Remember!!! Chrysler doesnt care about its customers. Only getting your money!
Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.
I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!
I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.
Just purchased a 2011 Dodge Ram 1500 from Tate Dodge in Glen Burnie, MD 1 1/2 hrs away, 3 weeks ago. I started hearing a chirping noise at 5 mph on turns or driving straight after 4 days of purchasing. I took it to a closer Dodge dealer for inspection and they said truck has water damage . The technician says there is a lot of caked on mud, rust all the way in the bottom to top of vehicle. He explained that it shows signs of water damage. I explained this to Tate and they refused to refund me my money and no one has fixed the chirping sound.
Purchased this truck new in November 2018. Brought it into dealer for their recall V06 possible loss of steering control. 7040 miles on it. Dealership performed factory mandated correction of welding the jam nuts in place on the draglink assembly. When I requested the drag link components be replaced with whatever the new trucks coming off the line have, they said their hands were tied by the factory to just weld the adjustment solid. This makes it necessary to grind off the welds for any adjustment in the future, and then re-weld them. This is not acceptable to me.No one with Chrysler will say how many times this potential cut the welds and re-weld process could be done. No one at Chrysler seems to know if the new trucks coming off their line have the assembly jam nuts welded. No one at Chrysler seems to care about the fact that I now own this truck with a diminished value as a result of this band aid fix, that is no longer adjustable. It is not what I purchased when new and I think it should be repaired to Like New condition. I have been told that they are not doing anything further and I am just going to have to accept their fix. I feel I have exhausted any further action with the Ram case management division as they have indicated they have no one with any more authority to consider this problem. Told them I will not be buying any Chrysler products again and got the impression they really dont care.
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.
Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.
My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.
My radio on my 2012 Ram hasnt worked right for a couple months. Sometimes it will come on but most of the time it wont. It only affects the AM and FM, CD player working and serious radio work. Of course Dodge wont back their products up. Very disappointed, will buy something different next time.
This truck is one of my favorite vehicles. I had zero problems with it and the Hemi engine is awesome. My only complaint was that it got pretty bad gas mileage, and this during 2007 and 2008 when gas was 4 something a gallon in Texas. Great truck, fair to good interior, low payload capacity, but towed a trailer well. Nice sounding and fast.
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?
Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.
Just purchased my truck this month October 25, 2014. Has 670 miles on it and started making a noise as I was driving in a wind tunnel. Took my truck in today and was told the fan clutch is bad and needs to be replaced. I shouldnt be having to replace any parts on my truck being I just bought it and its brand new. Spoke to a manager regarding this issue and was told I could not return my truck back to them. Going to speak to another manager on Tuesday and my blood is boiling. Very dissatisfied with Dodge as of now!!!
1997 Dodge truck paint peeling off in mass - Lousy Dodge/Chrysler paint. Beware spending big bucks on a Dodge Ram or Chrysler product. The paint has peeled off the hood, top of the cab and almost every horizontal surface. It is also creeping down the sides. It is like a time bomb. It started about 4 years ago, like a timer went off. My last Dodge truck for sure. $2,500.00 to repaint. They have to strip it. I have friends with other brands of trucks with more miles and as old. They still have their paint.
I happen to recommend Dodge trucks. Yes they have a power steering problem based on the tires being too big for the system installed. I own an 03 ram 4x4. In 04 I had steering problems, I bought a custom rack and pinion for 300 bucks, new greasable ball joints (the originals go dry and hard on steering) and the tallest narrow tires I could find. Along with a 35 dollar steering pump from jegs 4x4 so in total about 500 bucks. Its now 2014 and my Ram is still proving why I have nothing but Dodge trucks for the last 20 years. Every truck has it habitual problems (Chevy trans), Ford rear ends blown, Toyota body and frame rusting early. But if you own a truck and your dealer cant fix it, you need a new dealer!!
2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.
This will be a VERY short version. My husband and I have always worked, never had help from the government. Never had anything repoed or taken back. This was VERY VERY embarrassing & degrading! Bought our 2007 Dodge one ton truck. In 2010 we got behind on 2-3 payments and was contacting Chrysler each month to try to let them know we would send them money asap (I have all names and dates of all of this). Husband was working in Arkansas and the truck broke down, was told it was the fuel injectors. We had them fixed at the price of $3600. While the truck set at the dealership and we were waiting on our taxes to pay the bill, Chrysler contacted us and said they were repoing the truck. They felt that where the truck was sitting was dangerous and they would pick it up. We paid Chrysler $2025 to catch the bill up in full and take it off the repo list. Why would we pay them that much money if it didnt take it off the list of being picked up? Two weeks later they picked the truck up from the dealership where we had it worked on even AFTER paying the bill in full!!! The dealership was going to take all our personal belongings out of the truck for us but the repo company said not to worry they would do that. The repo company cleans out the truck and drags it to a Texas auction. We hired an attorney so we could get the truck back and continue making payments on it. We did not want it to go to auction then we have to pay that huge difference when it sold while someone else drove the thing around. Then we would have to buy another vehicle for my husband to go to work in. I go to Texas to pick the truck up. It has 3 new dents in it and the mirror is broke! When I pick up the truck in Texas I immediately go to Arkansas to the repo company to pick up my husband’s stuff. The repo company had stolen our GPS, some knives, a NICE pair of jumper cables made out of welding leads and several other things that were in the truck. Im pretty sure the dealership would not have stolen that stuff out of the truck I know that repo company did. Their office was an old house that was really run down and nasty, would not let my kids out of the truck while I was there. The repo company swears there was nothing else in the truck except what I picked up! They lied, Chrysler lied and up to date we have paid about $60,000 all in cashier’s checks. But Chrysler gets to make the rules up as they go along!! No one ever gets on to them or how they conduct business. Once we got the truck back and started making these ridiculous payment of $1270 per month it still breaks down. Still had to pay the $3600 for fuel injectors. The front tire and WHOLE rim fell off while driving down the highway pulling a camper heading to another job. Sparks were flying and it caught on fire. I wish we had no morals we should have let the dang thing burn! That was almost $3000. The thing is always in the shop! For what we have paid out in repairs we could have bought another truck!! Im teaching my kids and anyone who will listen NOT to buy anything from Chrysler!!
2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.
We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house for 24 hrs. It was a cold motor, burned the cab, totaled out by the insurance. We were very fortunate that our house didnt catch fire. It only had 93,000 miles on it. We took real good care of it. I feel that Dodge needs to start recalling on these trucks for their fuse boxes shorting out.
We purchased this vehicle brand new in 2011. We love the truck and have never had any issues with it except for the paint chipping off and its rusting already at 4 years old. At approximately a year old we noticed a random chip above one of the headlights. You can tell it bubbled up and chipped off. The damage was not from a rock or an accident. We now have 2 different rust spots. One is on the end gate coming out from the dodge emblem and the other is right above the windshield. Like I stated, love the truck but am very disappointed in the quality of the paint!!
My 2012 Ram 1500 is better than advertised. It has been 6 years of trouble free ownership. Can be a great daily driver and work truck. Comfortable for long trips and plenty of power for towing. It does it all well.
I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.
I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.
After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.
The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.
From day 1 when I drove off the lot I called dealer and said brakes are squeaking and grinding. They said too bad get new brakes, lol. Yep seriously brand new van. So I have taken it for a weekly oil change for 2 months and said brakes are bad and have been told no it is my imagination. So now that the warranty is out they say I need to pay them 500 for new brakes. They are worn to metal on 2 month old van. The coolant leaks. There is a hole in the floor of the van, a mid-weld, the headliner does not meet pastis and is frayed, one recall cant be fixed. No parts and dont know when they will have them. The leaf spring bushings are bad and the van squeaks going down road. So 2 issues are dangerous safety issues. Chrysler will not fix anything. I had a 10 year old Sprinter that I should have kept. This is complete junk and Ram Chrysler has zero customer care. Do not buy one, this may put me out of business. The pic is the hole in floor. Notice you can see the ground outside
2001 Dodge Ram 2500 4x4 8L V10 - Worn out front end completely (and professionally), replaced it in 2012 due to the alarmingly random wandering. The truck would never steer in a straight line and a turning involved a hard clunk ending in a wild direction change. $1200, couple of years and a few thousand kilometers later its the getting to be the same.
I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.
I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019. At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense. We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the companys recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.
I have a 14 Ecodiesel been in the shop 15 times for engine light issues. The exhaust filter plugs up last night. Im going out for a drive to clean out the filter and it goes to 100% full. Now it only goes 20 - 30 mph. Consumer affairs has been not much help. Tried to contact Robert Hegblooms office this morning no luck. They dont want the corporate level to know what the real world is going through. Anyone has his contact? I would love to talk to him.
We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extended warranty for six years or 100,000 miles. Chrysler is refusing to honor the warranty.
New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.
Mirror arm cover. This is a part that is prone to contact garage doors, etc. A new cover should be $20 or so but Ram will only sell a complete 700$ mirror. This is my 6th Dodge truck and will be my last one. Ram trucks just dont have the quality that others have.
On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.
We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.
Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge air cooler freezes up on these trucks. Chryslers solution is to put a tarp over your grill when the weather temperature is at a sustained 30 or lower temperature. Thats not an acceptable solution to the problem. Chrysler has no solution to the problem, instead they give you a tarp to put on the grill. Good luck trying to put that on in 30 weather. Do not accept the so-called solution to this problem. Contact a lemon law attorney as they do these cases on a contingency basis. It shouldnt cost you nothing to hire an attorney. I expect the class action suit against the Chrysler idiots.
First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.
Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the dealer and they found my front hubs are cracking and almost came completely apart! Does anyone know if this has been an issue with all of the problems associated with Dodge, Jeep, and Chrysler?
I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.
PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other truck but 2 weeks ago my truck had a message about the DEF pump and I took it in. And I have taken very good care of this truck, oil changes are on time, fuel filters get changed on time, I take it to the car wash regularly, the DEF fluid is put in as soon as it hits the ½ way mark, I put new tires on it. They replaced the pump and found that something electrical was causing the pump to burn up. Well yesterday 3/30/17 I was told that the part wouldn’t be in for 3 MONTHS!!! In that amount of time they could rebuild the entire truck. Now I can’t trust it even if I get it back to haul my 5th wheel or me for that matter. My truck has 35,000 miles on it, however you don’t buy a truck to make huge truck payments on a something that you CAN’T DRIVE!!! I called CHRYSLER 1-866-726-4636 and they said someone would call me back in a couple days, but hey if they happen to not call you by Friday, you can call back on Monday. What the Hell!!! REPLACE THE WHOLE TRUCK OR OFFER ME SOMETHING!!! If you buy a 3500 Dodge Ram you best have someone follow you when you haul your 5th wheel once it gets to 35000 miles because let me tell you will be stranded on the side of the road!! And good luck having your truck to even get to a campground. They said they would reimburse me for a rental car, NO just pay for it, and pay for my truck payments since CHRYSLER HAS MY TRUCK AND I DON’T! I love the looks of my truck but if I can’t drive it what good is it?!! I hope that anyone who has already purchased a 3500 Dodge Ram doesn’t have issues with blood pressure because this would definitely raise it even more. I don’t care where you buy a vehicle from. 3 ½ months is an unacceptable time frame for them to fix your vehicle. CHRYSLER SUCKS!!!
2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the outer edges. Had the truck in the dealer multiple times and everything is within specs to them. If youre in the market for a new Ram 3500 this will give you something to consider when making your decision.
This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it is highway miles as I live approximately 50 miles from work. Still runs great, the ride is still enjoyable and my gas mileage hasnt dropped off at all. Other than some bruises and dents she still looks good. Im planning on buying another one sometime in the near future.
I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and its now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but its stuck in D status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why cant they build it in a timely manner?
Vehicle is overpriced, road noise, transmission problems, lots of blind spots, mirrors do not cover area even when backing up, backing up in reverse on a slight incline transmission does not hold steady and wants to jerk. Very poor quality for price you pay.
Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 miles. Action taken by dealer. Ignore the message keep using it. Research results: Carbon particles in oil; thus lugging the filter. Problem: Check engine light. Action taken: Reset computer. Findings: maintenance staff could not correct design problems. Not trained. Problem: engine stalls; thus causing loss of power steering, power brakes and potential catastrophic accident under load conditions. Action taken: Reset Computer. The corresponding agencies should force Chrysler to buy back such trucks and compensate for the loss in market value. Nissan had to buy back the mini vans that had a problem with fire in the engine compartment.
Took my 2012 ram 3500 Dually in for service.. Repair front hubs, bearings, front steering stabilizer, and 4-wheel drive transfer case, alignment... Also to fix the warning lights that keep coming on (Service 4-wheel drive, ABS light and brake light).. Ok so got all this done at Arrigo Dodge in West Palm Beach.. They had the truck for 12 days... Got it back and transfer case making a binding noise, lights are still on, and front end now pulls to the right... Take it back to them and they have it another week.. Pick it up and the lights come on again.. Ok so now I tell the service guy I need to drive to Colorado 1800 miles. Is the truck safe? He said Yes dont worry about the warning lights. Just have it looked at when you get there. If they stay on... Well Im not a mechanic so I drive it there not realizing that the ABS brakes dont work when those lights are on.. And Im pulling a 24-ft trailer... So I get to Florida take it to the Dodge dealer to get it checked out. The dealer checked out the truck... Come to find out the alignment was done wrong which wore the 2 front tires to the core and they put the wrong chain in the transfer case and used the wrong sealant in the transfer case.. The Dodge dealer in FL was contacted by the Dodge dealer in Colorado and this was brought to their attention. And the spec sheets and repair diagnostic was given to the dealer who incorrectly did the work the first time (Arrigo Dodge WPB). The Colorado Dodge dealer said that the dealer who fixed the truck originally should pay for the repairs.. I contacted them several times even speaking to the owner of the Dodge dealer, getting nowhere.. Now Im out 1500 dollars and that is not right.. Let alone I put my family in danger since the Colorado Dodge dealer said there could have been a bad accident due to the repairs.. I think that the original dealer should be liable for the repairs cost... Thats why we take our truck to the dealership to get worked on by certified mechanic.. To be safe and right... Again Im not a mechanic... Thank God nobody got serious hurt on the road... That would be a law suit waiting to happen...
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.
Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.
I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to an accident in the 2nd one which totalled my truck. It saved my life. However, I am as disappointed as everyone else about the dashes cracking and Dodges refusal to do a recall. I guess they wont because they would be recalling everyone still operable which would be extremely costly. The dash on the totalled one was completely caved in when I purchased it in 2006. I had to buy a dash mat. The 3rd truck which I still own was just starting to crack in 2010 at the time of purchase. I believe the mat has helped it last longer. It continues to crack.I think they could offer owners a monetary settlement which might satisfy their gross manufacturing negligence and the owners having to deal with it on a daily basis. I have other issues with my current truck but believe they are from normal use and factors not necessarily related to Dodges negligence. Overall it is a well built safe vehicle.

