2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.

I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

In all the vehicles I have purchased both personally and professionally I can only report exceptionally delightful experiences with both the dealership and the sales rep - until I purchased a Range Rover from Hennessy Jaguar Land Rover Gwinnett. My previous experience in purchasing vehicles was, in fact, so delightful that when I have purchased my company vehicles at one dealership I have typically used for this purpose that I have sent the dealership staff and sales reps gifts after closing and written glowing reviews and completed surveys indicating satisfaction above and beyond the norm. This is my first negative experience with a dealership and it’s been one I don’t care to remember, but would rather forget.From the assistant manager Mr. David ** developing convenient memory loss as to his promises made as part of the transaction later, after the purchase, to the questionable ethics and practices of Mr. Ricky ** in the finance department. Having previously heard woeful tales from others about their experiences with car dealerships, I could never relate. It has now become my unfortunate reality.After experiencing multiple issues with the vehicle purchased at the dealership less than a month into ownership and only having possession of the vehicle for 18 days of that month long period of time due to the time the dealership had it for the initial repairs it became clear this Range Rover is a lemon. It broke down not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They told me that the repair addressed the issue and it wouldnt occur again. Did I mention it died in the middle of Interstate 85? Slight safety issue if you ask me, but neither the dealership nor Land Rover seemed terribly concerned. I mean, I could have been hit by a driver doing 80 mph on the interstate, but perhaps the Range Rover makes for a better coffin than mode of transportation.Then the driver from the dealership that was driving my company car damaged the tires and front bumper on his way back to my home driving the vehicle. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle.Through all of this unfortunate experience I did my best to be patient and understanding. Yet it became clear that approach doesn’t work with this dealership or manufacturer. The dealership will lie to you, make promises they wont keep, mislead you and then claim they never made any commitment of the sort. Please save yourself, do not consider purchasing a Land Rover vehicle.I now have possession, only part time since its in the shop half the time, of a very beautiful and expensive piece of junk that sits in my garage when I do have part time custody because Im too afraid to be left stranded the next time it dies while Im driving it. I mean Land Rover does have Roadside Assistance, but thats right, theyre only open and available during business hours Monday-Friday so if I am left stranded, Im on my own. Lets hope I have a signal on my mobile device so I can make contact with someone who cares - apparently thats not Land Rover. DO NOT buy a Land Rover product... That is unless you want to add stress and frustration to your life and a hunk of junk in your garage.

I bought a new Range Rover Evoque in Feb 2015 only done 6000 miles and the parts are failing as if this is a prototype test model and the company does not have the courtesy to replace the car, all they are doing is replacing parts. The car has been with the dealer for 6 weeks from my ownership of 4 months. Parts replaced so far - O2 sensor, ENGINE, couple of modules, brake discs, rear bumper, doing paint job under the hood... Last I heard they are replacing some more parts. After opening an executive case also, they keep assuring me everything will be fixed without even considering a replacement.

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

Land Rover Sport is a big vehicle but the MPG is lacking. This car can literally fit 8 people and room is not a problem. Lots of features. Rugged. Built to last. It comes with all the latest technology. Comes with bluetooth and cruise control. It has all the gadgets you need including GPS to get around. Also, I got bigger rims and all-season and weather tires because I live in a snow area of the United States.

Bought my Velar in April/2018. REGRETTED. My car went to 5 services going on 6 next week. Full of noises and electric issues. Land Rover USA doesn’t care about customer. I regret not to buy another car brand, now I am stuck with this **. Don’t buy it!!! Choose BMW, Cadillac, Honda or even Toyota is much better.

I know I marked Happy with RR Evoque because I love everything about this car. I just had a very unfortunate incident and after being on your website I noticed someone in UT had a similar incident. This one could have left me paralyzed, but it didnt and I just want answers. 2013 RR Evoque, parked in my driveway that is about a 1-2% incline. Placed in park, car was on, not moving. Went to check mail with door open, noticed back tire rolling back. Ran to car to try to catch the brake with right foot. Could not reach brake as momentum was building with car moving down driveway. Fell on back, tried to brace door with left leg and realized the car was in gear!! Car wish-boned my legs over my head and door ran over me. Car rolled across street into deep ditch, caught by two trees and was stopped. I hobbled over to car after two face plants into street as I felt hamstrings snap! I entered car, was in a little shock so I did not even look at or remember what gear car was in, I just put it in drive and it drove out.

Although the infotainment system is a beautiful look to my RR; the software is terrible. Ive had repeated (documented) issues. It has been serviced to correct this problem. Software updates always. Ive reached out to Land Rover USA - Current Case # **. Ive also sent discrete messages through Facebook and Twitter. Im trying to handle this issue through Land Rover (LR) with decency. I sent LR videos of the issues with this vehicle as well, but they have not responded. The vehicle is beautiful; whereas it is the most comfortable ride but it is an $115k piece of technological crap. Currently, my key fobs arent working - yes, after servicing. I am considering delivering this vehicle back to the nearest dealership and walking away from the problems.

For everyone who owns a Land Rover, listen up! We all know that Land Rovers are high maintenance! It doesnt matter if you have a 1990 Defender or a 2015 LR4. It will eventually fail in some way, shape or form! With that said, you have to treat them like gold. If youre one of those Soccer moms - with all due respect, that needs to jump in the car four or five times a day to run errands with the A/C blasting in the middle of the summer, then maybe this isnt the vehicle for you. Land Rovers are like Ferraris. You have to constantly be on top of them, know when the vehicle breaks before it does! Keep money in savings and always be prepared! With that said I recently purchased a 2001 Discovery 2 in mint condition! Only 111k on the OD. First thing I did was look under the carriage - Hmm, no leaks. Looked under the hood - no leaks. Everything was nice, clean and looked new! Checked the oil - it was so clean you could drink it! I thought whats the catch? Took it for a test drive. Ran perfect except for every stop I could hear the airbag compressor blowing air! Ok ,no biggie. I bought it. Next day drove it to work. Halfway to work, bam. Yep the three amigos come on! ABS,TC, and Downhill Assist. Ok, Ill check it after work! Kept driving about a mile - engine makes big noise. Check engine light comes on! Only for a sec then off. Hmm... Thats weird. Go about another mile - bang again. What the... Go about another mile, then vehicle just dies while driving on a heavy street doin 55 in a 45. Quickly, I pulled safely off the road into a CVS Pharmacy. Now late for work, I let it sit for a minute. Started right up - was able to get to work! Next day, took it to my mechanic who is really familiar with Euro cars. He happens to own a Jag! After computer reads 6 possible causes, we found a short in the crank shaft solenoid! $350.00 US later, vehicle ran fine! If I would have taken it to a dealer or Land Rover, it would have been about $1600.00 US and they probably would have fixed the wrong thing! I have recently put new rear airbags. Bought them online for less than $200.00 and had my cousin installed them. Now the vehicle drives like a Cadillac with no lights on! Now I know not everyone has a cousin that is a master mechanic especially owning three Toyota Land Cruisers and a lifted Samuri! But do your homework. Land Rovers are notorious for having electrical problems! If anything gets wet, corroded, dirty, do the best you can - always keep it clean, free of mud, dirt, snow etc... And I have learned if one little thing goes, it makes ten others go as well, so find out for sure if you can exactly what the issue is and then the others will probably disappear as well! Land Rover dealers especially will ** you for your money! And probably never fix whats really wrong! Good Luck and God bless!! Hope this helps.

Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.

I special ordered a brand new 2019 Land Range Rover diesel HSE in 2018 and received it at the end of October 2018 with all the bells and whistles top of line (but not the executive addition). Paying good 120K plus for it, but The car inside and out is absolutely beautiful!! The ride is wonderful! and the top of line seats are fabulous! As soon as I got the car I had a xpel protection wrap put over the outside paint of vehicle as well as a 3 layer ceramic clear coat protection placed over the outside of car And also had a clear protection spray done on entire inside of vehicle. I Planned to keep this expensive luxury vehicle for at least 7 years and wanted to keep it protected and looking fabulous as long as I had it. As soon as I got the vehicle I parked it in garage and it wasn’t driven for week until my appointment to get the above protection coating put on it. This process took about 2 weeks to get done. Now it’s been approximately 3 weeks since I got new vehicle and haven’t driven it except home and to its appointment for protection coating.The lady and guy that did the protection coating on vehicle said low battery warning kept coming up on dash. They did not leave anything on, the doors were only open while lightly tinting windows but wasn’t left open. I went to get car they drove out to front, turned it off, came got me to show final job done. I went to start vehicle and it dragged like it didn’t want to start. The radio dash stayed black and would not show anything. I turned off engine . Restarted it and it would not start. I did that several times and then it started. I drove it straight to Range Rover dealership. They put new battery in it but they said the original one showed it was good but since I just received the vehicle brand new they would just put a brand new one in it. Few weeks later I was back again cause my dash would say low battery for no reason and NOTHING was left on. Went back again, they tested battery, showed good, they gave it a good charge and sent me on my way. Into December now, next my passenger front seat had problems moving forward and backwards, easy fix for them, again low battery light coming on here and there again, into new year of 2019 now, had about approximately a month or almost 2 months no issues I believe February to beginning of March started having warning issues come across my dash every month until end of July 2019 and waiting for the next time for this computer to pop something up again. You never know when. Was in shop with vehicle about 2 times a month starting off then went to almost weekly and then got to 2 time a week then got to out very days where I just picked car up and 2 day later it’s posting another warning issue. And between all this time.. I picked my vehicle up from service shop and suppose to hopefully b fix by resetting computer and it decides to break down on me 3 hours away out of town. Just decided to not crack, not do anything and had to have it towed 3 hours back to Range Rover service dept. The computer dash will throw up warning issues across dash at different times saying: low battery, Blind spot monitor fault detected, Drive with caution restricted performance, Smart key no longer within vehicle (and it saying this while I already been driving and I have my key on side of me by center console), Reverse traffic detection not available, Autonomous Emergency Braking not available ,Service required (and car is not due for any service the service dep said) because it’s brand new less than 7500 miles at that time and only 6 months old at that time, Camera Fault detected.That is a list of warnings that has been coming across my dash at different times. you never know when or where this vehicle is going to decide to post these warnings or take break down action. and if this vehicles brain going to decide if when and where it’s going to just shut down and not respond at all which it has already done it to me and had to be towed when I was 3 hours away from home.Every time this vehicle post a warning issue across my dash, thank goodness I take a picture of it with my phone as proof because when I call to tell the service dept and when I get there and they turn car off then put it on a computer scan to see what codes come up to tell what warnings the car posted across dash, well it would show nothing as if the car never ever posted any problem warning across the dash. If it wasn’t for me taking pictures of the posted warnings across dash which gave date, time, mileage... none of the service dept or anyone of Range Rover would not have really thought it was true or would have thought I was misreading something. Since they had no idea what the problem was cause the vehicle brain will not let them know exactly or you can say (car Ghosting Them). They could fix nothing but reset computer and hope it was just a minor glitch. Then it would happen again, sometimes the same warning, sometimes a different warning and then sometimes 2 warnings come up that could have been the same from before or new. But Range Rover service dept to this date today (August 16 2019) still doesn’t know what the problem is. When it broke down on me and had to be towed, Range Rover service dept and a district service person could not figure out why it broke down! They changed 1 of the main brains what I call the brains out of many of them in that vehicle by what I was told. This was around June 19 2019 Had to have all my keys reprogrammed to this new brain. June 25 2019 almost 5 days later and this car is back to posting warning problem across the dash, drop it off again pick it up next day the 26Th and almost 3 days later June 29 2019 it’s posting warning notices again and this is still going on all the way to End of July 2019 still. I love this car as of beauty but it has a mental computer electronic problem where you don’t know when or where it’s going to say or act on it’s warning problems. That’s very stressful, not knowing if or when your car will shut down or lock you down in restricted driving mode as it’s has done me already several times. You can’t trust it. As soon as the vehicle stays acting good for several days and your fear starts to drop it all of a sudden throws a warning issue problem at you and then you stress again not knowing what’s going to happen and I should not be having to go through this with a brand new car now 9 months old with 10,000 miles and approximately 7-8 month of its life brand new. I have been stressing with this vehicle and now dealing with Range Rover to take it back as a buy back because this is not my fault. I didn’t sign up to buy into a lemon mental car that has computer problems that’s a special order brand new 2019 vehicle that cost over 120,000 plus. This is not fair to me. If this car did not have these issues constantly, if it didn’t stress you out with worrying if it’s trustworthy to drive and going to be reliable and dependable, if it was working correctly from day one, like it should have been... I would be wanting to keep it with no questions asked. But this is not the case. My own family doesn’t want to ride in my vehicle to go a long distant because they dint trust it! It’s like this car has cancer!

I purchased a 2006 Land Rover Range Rover Supercharge from Santa Monica Rover on November 26, 2011. 15 days later, on December, the check engine light came on. I took the car in for service at Encino Land Rover, $1,024.69 dollars later, the car was ready and running. On January 4, 2012, again the check engine light came back on again. I took it back to Encino Land Rover again on January 10, 2012, the dealership called and say its the transmission needs replace at a cost of $7,500. there was an extended warranty on this 2006 that ended on the 29th of December 2011. Need to get the repairs done on this car and need to figure out what sort of compensation can be extended.

My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

Land Rover is an amazing experience. If you are looking for a classy vehicle, professionally looking and always keeps you on edge and comfortably. The appearance is sexy and elegant all at the same time. Combination between professional and powerful. The smokey gray is to die for. The Land Rover has a lot of space with a full upgrade of electronic. Bluetooth capable, automatic seats, a lot of great things come from this car. It has a very nice space for 5 people with a lot of leg room. Its absolutely amazing for a road trip with the luggage and car space.

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

The variety of models is great. Land Rover lets you choose the car that right for you that fix your spending budget they have on the most perfect update models of the car. The features and appearance are one of the best things about a car, and the fact that you can get the possibility to design your own car is amazing and it seems pretty cool being able to upgrade your vehicle/car. It has space for the whole family but it would really depend how big the family is. It can fit in any normal family at 4-5 but not really a family of 8-9.

On 23 July 2014 I purchased a 2011 Range Rover HSE with 35,043 miles on it for $63,289.00 from Land Rover Seattle. At that time I also purchased a warranty from National Warranty Corp., for $5000. To date I’ve put less than 35k miles on the vehicle. So basically Ive spent over $1800 per mile driven. The vehicle has completely stalled out (complete loss of power) on 6 different occasions. On three of those 6 occasions I’ve been put in life-threatening positions. On this last occasion, while entering the freeway at 60 miles per hour the vehicle stalled out. Two times before that I stalled out while crossing a major intersection blocking 8 lanes and the police had to direct traffic and call in 2 other officers to push me out of the way.My vehicle has been in the shop for approximately 100+ days in the last 5 years. I’ve been very patient, but this last close call has pushed me over the edge. I’ve been so traumatized that I no longer am able to drive the vehicle. I contacted their corporate office and the dealership. The sales manager told me, over the phone they would give me $18,000 toward a trade-in + another $2000. When I got to the dealership today they told me they would give me 10K. for my car. It was my dream to own a Range Rover, but clearly it is only for the very wealthy, as I cant afford to drop 63k on a vehicle that I put 35K miles on and the value is now 10k. Please also note that I had a 45,000 and 65,000 mile service on the vehicle.

Land Rover has a great variety of models and color that will suit your needs and my color is blue. It has four door, radio that is great for all ages CD compact, child proof locks in case you have children, tinted windows, power doors and locks. Also, upgrades longer warranty, four wheel drive included, special wheels, darker carpets that I wanted, goes along with the color of seats and vinyl color that I wanted. Drives like a dream and is comfortable for all family sizes. Great for children or car pool and is very roomy for many people and there is plenty room in the very back of vehicle to put your luggage and pets car carrier so that your pets can go with you on vacations or where you like to go. Great for long drives. I love it. It drives wonderful and is just what I need.

I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.

This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.

I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 1998/2003). Almost immediately the infotainment screen began blacking out and rebooting all the time. It took 3 days for them to update this, it worked a bit better but it was not perfect. Whenever I called in for service, they would ask me if I was SURE I wanted to get it fixed (like, are you SURE you want to wait for how long its going to take us) because they dont have loaner cars, and the technicians are slow to get to issues. This was April 2017. Forward to December. I am driving out of my neighborhood (I am at 5500 altitude) and I accelerate aggressively to get around an 18 wheeler as I am getting into high speed traffic coming down the mountain. My accelerator pulls from my foot, is flush with the floor, and tips at 85 mph with the RPM gauge redlining at 8000. The car is wobbling and shaking, I have zero control of it. I press the brake several times pretty hard/gentle and it finally pops out. I never drove the car again. (Note, the service person had the audacity to ask if I was sure I wasnt accidentally driving with both feet. Right. 1st gear at 8000 RPM. With my right foot on the brake. Yeah). Car was towed back to the dealership where I got it, 500 miles away, they offered me a decent trade amount, I trade up to a Supercharged regular Range Rover, with a hefty price tag. They put this car above back out on the lot for sale a few days later. The new car has issues almost immediately. The steering wheel jerking into left and right lanes at high speeds out of the blue. Techs said, Oh disable your lane assist. So I did that, no help. I almost was jerked into an 18 wheeler on a curve on a highway in the rain the next day going 65mph. Then they say, Oh, disable your blind spot warning. I did this as well. Of no help. I go in and uncheck the driver assist for both options, and it seems to help some. Then of course the black screen starts its visits, rebooting in the middle of driving or not coming on at all. Bluetooth calls dropping. The gear shift dial sticking (cant D to R or R to D or P) and with the computer rebooting randomly, coming back on during driving, all the cameras go nuts and start making sounds all over the place until it realizes that the car is actually DRIVING now, not trying to park. The dealership refunded my money for this one. I am forever grateful for that, they did step up. They did imply that LRs were more for appeal and looks and status than reliability and dependability. They say, its a great car if you are ok with being in the shop, even better to live near one. I got a GMC Yukon Denali yesterday. Its amazing, and my breakup with Land Rover is complete. The accelerator incident was one of the scariest events of my life. I am not a panicky person, but I had nightmares for weeks after that one.

Ranger rover evoque 2014 - Just got this vehicle few months back. Dealership at Flatiron tried to sell us with extra tags... but thats another story which was the start of the poor customer service. So vehicle was working perfectly until we took it back to the center for some updates they called us for with a letter. We get the car back, door floor lights stopped lighting and after one day car wont start altogether. Wed call the same service center and he tells he doesnt have time and I will have to wait 7 days for them to see the issue. (This is the place we got the car and they did the update.) We called another service center, they were ready to see the car. So now we are responsible to get the car at the service station. Called roadside assistance and they were not able to find a towing company. Spoke with them several times. No use. 3 days I am sitting home with car standing on the side of the road outside my house. No assistance, no spare car offered. Just scared what if I was stuck at on a highway or middle of nowhere. Highly disappointed. Rethinking my decision to buy Land Rover. Really questioning the premier tag on Land Rover... is it true?

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle

I purchased this new Range Rover PHEV in May last year. In September we couldnt detach the charging cable. Roadside assist came and said the fault with this is so bad it needs to go to the dealer. This took the dealer and Land Rover 3 months to fix, with all sorts of faults discovered and waits for parts. We get it back and start to get major issues with the infotainment system and departure timers losing settings at random, or the car locking up during the charging cycle, so it wont actually charge. There no traffic info available now, the sun blind operates on its own while driving, the radio can change volume on its own, camera alerts are at maximum system volume, sometimes the infotainment system wont come on until you drive a mile or so.I have documented these and other faults, but are told theres nothing wrong with the car. I even have video evidence, but nothing is being done by JLR, who are aware of it, both at Dealer and Factory level. The leather seats are showing signs of wear on the seat base - The dealer steamed the leather to cure the issues, 500 miles later its as bad as ever. I understand too that its now subject to a recall because the engine does not meet publish emission standards. We have purchased over the years 2 Discos and 9 Range Rovers - Never again will I buy a JLR product, theres simply inadequate support.

Appearance is nice, leather seats is a plus and is offered in a variety of models. Blue colors are the best or black can be sharp too. Many amenities, safe for families, durable, easy to work on, has great tow packages, many different varieties to choose from. Fairly inexpensive for what you get in a vehicle, fun in the snow, great in all weather, great all around vehicle. All upgrades are available and personalized to fit a persons style and lifestyle as well. Safety upgrades are a must and nice for all families. Although all in all I enjoyed this vehicle, there is not much room in it. Made taking long road trips very uncomfortable for a family of four. Feel like the vehicle is meant and made for smaller than normal people.

Land Rover has a variety of styles to meet everyones needs. They bring a more rugged 4x4 type feel to a stylish innovative vehicle and you no longer have to sacrifice style to drive a 4x4. Excellent stereo systems come standard and the air shocks that were on the car provide a awesome ride. Theres a leather interior, and plenty of plug-in ports for phones etc. And the sun roof/moon roof is great. There are plenty of options for everyone from the businessman/businesswoman to the avid 4x4 enthusiast. There are also options from stereo to heated seats. I have twins and a 9-year-old so I had to have plenty of room! This was the best vehicle! Can handle the double stroller and all the football/baseball equipment from my oldest.

I left the car running on my street with the door open while I got out to put my dog away. When I came walking back from behind the house the Evoque was going up the street on its own. If kids would have been in the street like normal they would have been run over. The SUV door hit my brick mailbox and stopped the car. When I got in the SUV the gear shift control was still in the Park position.I called Range Rover and they responded with a tow truck and took the SUV to the dealership. The dealership had it for a couple weeks with very little communication with us. Then one day called and said they could not replicate the problem and said we are pushing your Evoque outside so you need to make arrangements to have it picked-up and file an insurance claim. They said, you must have left it in reverse and gotten out of the car. As you can imagine I was not happy.Next came the repair. The auto body shop called me a few days later telling me that LR/RR said the repair parts were not in the US and it could take from 3 months to one year to get parts. I have been fighting every day with LR corp and still have no ETA for any of it. Seems crazy but I would never by a LR/RR again. Customer service is so bad and my wife will never want to drive a car that can drop in a gear by itself. She has told me to sell the car when we get it back. I am going to have to inform the buyer of the issue.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.

With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler literally blew off the front of our car on a trip. The car having less than 4,000 miles. Contacted the Range Rover Consumer help line, was advised I needed to get an estimate for repairs, and then Range Rover would then decide whether or not they would pay for repairs. I could see where this was headed, and contacted Corporate offices for assistance from a higher level. So far, I have left 2 messages; have not been given the courtesy of a return call from Land Rover North America Corporate. After spending nearly $100,000 for this car, if this is Range Rover and Range Rover Corporates attitude, my advice is to stay away.

I bought a 2016 Range Rover and was happy with the transaction until the first time that I washed the car (3 weeks after purchase). I discovered spots on the sides of the car that actually changed the color of the paint. The spots were caused by the tire dressing that was on the USED upgraded rims which were represented as being brand new by the dealership. I know that they were used because 3 weeks after the purchase, the sales manager accidentally told me that they had 7,000 miles on them.I took the car to a detail shop and a body shop to see if they could get the spots out, and both places said that they have seen these same type of spots before. They stated that the spots came from the wrong type of tire dressing splashing up on to the paint and they can change the color of the paint to the point that you have to strip the car and repaint. It is especially noticeable on white paint (my Range Rover is white). This dealership took NO responsibility for the spots that were caused by them and Im being forced to sue them. I am extremely disappointed in Ventura Land Rover and would never recommend them to anyone. Go to the Westlake Land Rover, they will treat you fairly. I bought my previous Range Rover from them and I should have stuck with them, they were excellent.

I had a 2008 Range Rover L3222 HSE NA 2008. I loved it! At about 54,850 km, I started getting intermittent reduced engine efficiency warnings that began to result in engine not starting and not cracking, only switches on. Check on touch screen display cuts off by it while driving at normal speed. Sometimes, it shows blank screen. Check engine light occasionally would come on as well. I had my mechanic replace Battery and cable assy. For repairs and troubles, I took it to the Land Rover dealer (Mohammed Yousuf Naghi Motors which cost me S.R. 3,778). Same problem repeating soon after two days from the repair. Now, the Land Rover dealer informed me of steering problem which would cost me around S.R. 18,000 plus. Please advise.

Land Rover is a very diverse brand of vehicles that Ive decided to never stray to different brand. The economics of their compacts for my kids to the SUV for my work, and the luxurious sedan for travel, and the sporty look as well for around town. I always felt they were rather boxy looking but over the past 10 years they have really caught up to and surpassed the other brands out there. My family and I, and friends on our street have no problem piling into our SUV for gameday. All in all, great except for repairs.

I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

The Land Rover Range Rover Sport is heavy and so it makes it easier. lts safe and sturdy and therefore easier to drive. The dash, lights and buttons are informative and driving is safer for me. I like the solid feel of the vehicle. It makes me feel safer in traffic. I like the height I can drive at and it sets down five inches when we stop so I can get in and out easier. However, the interaction of the signal in the tires is inconsistent and worries me sometimes. Also the GPS system is too expensive to update so it is 8 years old and not reliable.

The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

Just read all of these reviews. I recently acquired a Land Rover Discovery custom built off of the assembly line. 1200 miles and we experienced a horrific gas leak in the engine. My wife filled up the car and shortly thereafter the entire car was full of gas fumes. LR dispatched a tow truck. The tow company requested that we call the Fire Department before they would touch it. Then they were unable to get it into neutral or drive. Wanted us to sign a waiver releasing them of any issues while transferring the truck. We would not. So hours later they left. We are waiting on another tow truck now. After reading these reviews I am very concerned that I just threw $70,000 down a hole. The vehicle smells terribly of GAS fumes and it does not run. We do not want this car back under any circumstances. Might lead to litigation if we do not get a replacement. Just what you want after buying your wife her first new car in years!!!

2012 Range Rover Supercharge - SO disappointed! Went without a car for well over a year, searched and found this one at a local high lined dealer in Atlanta, Georgia. 2 months after purchase major suspension problems, had fixed, month later more problems with wiring/electrical. Now 10 months later, MAJOR issues. Crankshaft/timing chain plastic parts. Can you even imagine why a car that cost over 100k would have plastic parts, let alone this many problems and repairs needed?I would NEVER recommend this brand of car to anyone every again, doesnt matter how much the price is, it is NOT made to last nor drive forever unless you have at least $5000 a year over the cost of payment and insurance to keep this car in driving condition and safety for your family. Sad to see a company NOT care nor want to make these problems right. I guess it will take many hurt/even killed possible or drag out in court for lawsuits for this to ever be done or fixed. Disappointed is not even the words to describe this company and its products!!!

We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.

Purchased a fully loaded 2018 RR Sport on Friday and drove home without issue. The next morning the climate and info system begin shutting down and restarting every 30 seconds. Had the car taken to the dealer Sunday and luckily got ahold of the bank to stop any money from making it to the dealer. Just told them to keep the car. I’m not paying around $100k for a vehicle that needs a repair within 13 hours of driving off the lot. Car had 80 miles on it when I bought it. The fact Land Rover can’t seem to produce a fully functional vehicle amazes me. They essentially make a gorgeous expensive car that looks great on the back of a flatbed truck. Wish a company would buy Land Rover that would then focus more on quality. I was in love with the car but couldn’t be more disappointed with the result. Luckily the dealer was reasonable and let me walk understanding how frustrating this was for me.

Land Rover has excellent variety with great customer service before and after the sale... Had to call a few times with minor issues and they even once came to the house... Just wish the oil changes and maintenance was quicker... But overall it was wonderful. They offered more variety than most dealerships, a great service package and warranty, and easy options to finance. Also, they allowed me to personalized my Land Rover to fit my personality... I have 3 kids of my own and 4 step kids and needed a vehicle to seat us all if needed and this fit. Perfect... and would buy again.

It is a very unique vehicle. Runs smooth and has great electronics inside as well. Very keen to high speed and great performance. It has blue and black covering on it, has rugged tires, dim lights and great gauges. It has very sturdy, safety tested body as well. It has a great design of smooth texture interior, and has silk on the roof top and dim windows. I added hydraulics and blue lights to make it look cool and added cherry color to the top of the hood to give it my own unique design. It holds up to 6 people comfortable with ample leg room and great arm stretch, and it has a place to put ear plugs so passengers can listen to music. I would tell my friends and family about this vehicle because it gives off a great look and nice ride.

I purchased a 2008 Range Rover HSE. Car started making loud rapping sound from engine compartment. No warning or service lights are on. Had car towed to where all service had been done, Land Rover of North Hills in Pittsburgh. Was told that no oil registered on dipstick and that low oil light was now on but no service reminder light is on. Check of records shows last oil service was done there 40,000 miles/16 mo. ago. Inspection of car at dealer shows oil full 10,000 mi/5 mo ago. Advised to get new engine at my expense. I feel dealer/manufacturer bear some responsibility because service light/low oil light never came on and argue that most customers have several cars and rely on these lights to keep track of service intervals. Dealer and Land Rover International feel you cannot rely on the lights and have to keep track of service intervals and oil level yourself.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

Land Rover offers great vehicles, which are very economic on gas and great for road trips. Its easy to fix and take care of. Its a very nice and sophisticated type of vehicle. The interior is very nice, mirrors work well, electronic locks, and spacious room to put things to go on a travel. It has enough room to fit a family of 6 and room in the back to put bags and luggage for vacation and has plenty of room to be comfortable for long trips. Every few years newer models have been produced and the options have become more updated.

Hi. I purchased the Land Rover Discovery Sports at California and within 1000-1200 miles of driving I had a check engine light. I was driving the car on highway with my family and all of a sudden car lost power of the car and after those few seconds the check engine light came ON. I took the car to dealership. They said they checked the car and was unable to find the proper error with the computer, and they did a hard battery reset - I think it means disconnect the main power and restart it. Trust me I was really amazed to see that one of the costliest and computerized car in the world works on battery reset and not on technicalities.Later, I faced the same problem couple of times more and had requested Land Rover to replace my car but they Denied and said these exact line:- From consumer affairs division regarding your case. At this time, they are declining to repurchase/replace your vehicle as there have not been an unreasonable number of repair attempts for any one particular issue. Also, there are no documented repair orders detailing hesitation issues. I dont understand. What do you mean by unreasonable repair attempts. Personally I love Land Rover, my brother and family also owns other other model of cars and I am still fighting my case and I want my car to replaced.

After numerous emails to the CEO they’ve never gotten back to me. My mothers car was stolen due to the poor technology that these cars are built with! All I’ve asked is that all range rovers sold need to have a contract stating how easy it is to steal! So the future owner knows their risk! That it only takes 90 seconds to steal a £40k plus car!!! I’m DISGUSTED how I’ve been treated! I believe the answer now is to do a peaceful protest outside showrooms to Stop People buying their terrible cars!

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)

I purchased my very first Range Rover Sport this year and with less than 5 miles on it. I finally took a road trip and let than halfway to my destination remind you all highway. The car started leaking antifreeze. Im so disappointed in this car and now I have to contact my car insurance and file a ** claim. WTF!!! Sounds like poor workmanship to me.

Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.

The car has 50,000 miles on it and I have had to replace the power steering shaft at a cost of $1,600. The horn button broke off and they do not sell just the button, they make you replace the entire horn. Most recently, my check engine light is reporting miss fires and they are recommending replacing all wires and spark plugs at a cost of $1,100. All of this within a 3 month period - awesome. I will never buy a Land Rover product ever again, and I am currently trying to sell mine. Dont put yourself through this. Oh, and in the same breath, the lovely assistant told me that my head gaskets are leaking coolant and oil which will be very costly. Great.

2019 Velar Safety Issues. Be very wary. The quality of the range rovers has dramatically decreased and, in my opinion, pose a safety issue. I have had the following issues that have gone unfixed because range rover does not know how to fix their own vehicle. - Back hatch closes without prompt and does not stop when it hits something (someone). I have been personally trapped in the hatch several times. - Infotainment center (all displays) lock up and do not reset when the car is turned off. Resets after 4+ hours. This is a big issue since the entire display unit is tied to this. You cannot change or see speed, air temp, etc. - Differential issues - locked up differential that the dealership insists is how the car drives!- Bad fan motor - sounds like an airplane.I have video proof and range rover insists on not fixing the issue because they cannot replicate it.

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.

I purchased a NEW 2018 Range Rover Sport in October 2018. Right out of the gate I noticed the throttle response was delayed. When I press the gas there is a 1-2 second delay before the truck moves. When you have the wheel turned its an even longer delay and then the truck bucks and goes. According to Land Rover White Plains and Land Rover Freeport its normal. Entering the highway is playing a game of chicken. I have to time the passing cars and hit the gas early to merge and pray I dont hit someone.In November 2018 (1 month of ownership) my truck wouldnt drive. The car was on and everything was running but the transmission and gears wouldnt work. The dash said HDC FAULT, STABILITY CONTROL FAULT, TRANSMISSION FAULT & GEAR SHIFTER FAULT. I towed it to LR Freeport and they didnt have any loaner cars to give me so I had to rent a car from Hertz. Dealer said I would be reimbursed for the rental. Now LR is giving me a hard time about reimbursing me for the rental when according to my warranty and contract Im due a loaner when I bring it to service at no cost to me!! Im still fighting for reimbursement! After picking up the truck they said it needed an update. Its crazy how a little update can affect so much. Now the truck is fixed but the throttle is still horrible. The 2 center screens are delayed before turning on (1-2 minutes). The maps in the infotainment odometer doesnt turn on. The rear view camera is delayed and choppy. My sunroof makes a whistling noise (according to LR thats normal). My park distance control works when it wants and when its cold out I have to run the truck for 15-20 minutes before I can drive it otherwise the transmission bucks and revs but truck doesnt move. How can you sell something for so much money and its nothing but problems and unreliable?? The internet is FULL of bad reviews and complaints for LR.THE WORST $90k Ive ever spent!!! I feel like I was robbed! I pray someone steals it so I can rid myself of this headache!! HOW DARE LR SELL THESE EXPENSIVE CARS THAT HAVE NOTHING BUT PROBLEMS!! So unreliable! Get a BMW or Mercedes, save yourself the headaches! Oh and my father has a 2018 Discovery for 2 months and has had it in for service 9 times!! Looking into local lemon laws for him.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expensive, took five months to get after order. To date about six weeks of owning car (4,000 miles), the unit is experiencing major electrical, computer malfunctions such as backup camera, not working, computer (dash), not working or black, lumbar supports and massage seats not working, USB ports not working or charging, phone once paired not working, had to delete and re-pair. The problem is the dealer really doesnt know what or how to diagnose or fix the problem. Thank God I had stopped back by the dealership for a tech question and the technician witnessed some of the problems, too expensive of a car to have this many problems, might be time for a Lemon Law attorney.

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

I got my first new Land Rover, a Freelander 2 TD4 manual, in 2011. I’ve read the stories, I know about the unreliability. Consequently, I was a bit surprised that it took 18 months and 50,000 miles before an engine warning light came on. Land Rover were out within half an hour, diagnosed it as a faulty sensor and got it fixed right away. At just over 2 year and about 75,000 miles, it came up with a message that there was a rear diff ECU fault which was quickly fixed under warranty. At 90,000 miles I passed it to a colleague who has taken it over 165,000 miles and counting and he’s needed a new rear diff and it’s first clutch. He’s still running it and has no plans to replace it. I don’t think that’s at all bad; perhaps all those who write one star reviews might see it differently?I then moved on to a 12,000 mile and one year old version of the same thing. Over the next year and 35,000 miles, it went about its business with just one odd fault - every week or so, the car would stutter for half a moment under power; nothing dangerous, or even annoying, just a characteristic really. I complained about it anyway and when Land Rover admitted that they had no fix, they made a generous offer to subsidise a swap for another FL2, but a top of the range SD4 automatic this time.That car was a complete gem and loved it to bits, without a single fault over the following 12 months/35,000 miles. However, I had a complete rush of blood to the head and stupidly traded in for a brand new Discover 4. Surely, this money pit had to be my undoing? Nope. The nicest car I’d has to date, with the only “fault” being squeaky rear brakes that were easily fixed. Unfortunately, Land Rover then introduced the nasty new Discovery 5 and I panicked. I had wanted to keep the Discovery 4 for a while, but decided to buy one of the last new D4’s before it was too late. Unfortunately, it was already too late. But, I did manage to trade my 1 year (and, you’ve guessed it) 35,000 mile old D4 in for a beautiful green 12,000 mile old D4 HSE Luxury...Which was very nice. However, after adding another 20-25,000 miles or so, it broke down. This time it was off the road for a month while they had to diagnose and replace a, very dead, high pressure fuel pump. It’s a big, body off, job to replace. Very expensive and very time consuming, no doubt, but why should I care? It was all done under warranty and they kept me in nice loaners too.When I spoke to Land Rover about the amount of time it took, they completely blew me away! They asked me what my dream Land Rover was and they then subsidised an extraordinarily large amount of money to make a top of the range Range Rover vaguely affordable and weapons grade “man maths” bridged the remaining gap!8 Months and 24,000 miles later, I’m chuffed to bits with my Range Rover SDV8 and wouldn’t part with it for any other car in the world. All being well, I’d like to hang on the this until well past 250,000 miles. In conclusion, the cars have been brilliant, the build quality has been superb and the reliability has been well up to the mark. Where things have gone wrong, Land Rover have been first rate and have gone above and beyond in restoring my faith in them. I have no wish to go elsewhere.

I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).

SUV which you need where I live security system and easy to drive. They are reliable and drives smoothly on all types of road. Can go off roading with it. They have great features like warming seats, window defrosting, heated mirrors, anti-lock breaks, four wheel drive, traction, and great tread on tires. You can get any color they have available, satellite radio, mud flaps, running boards, inside carpeting, color of seats. Has three rows of seating so you can take the whole family out on the trip. If you are going on a long trip so comfort is not going to be a problem for anyone.

Land Rover offers the Discovery, which is the model I finally decided on. There is also the Range Rover and the LR4. I love this brand because it is very sleek and resourceful. I love the new design - one of the things that caught my attention and had me look into this brand. This vehicle is very comfortable and make you feel proud to be an owner. It was just what I needed. The storage compartment is very accommodating, to say the least. This brand have great control both on and off the roads. It handles very well on wet roads. It is very versatile with exceptional technology. The technology inside is excellent - simply a dream.

My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, beautiful interior, looked amazing from the outside as well. I didnt have any complaints with it other than it was expensive to repair when things came up, and they did. But I knew what I was getting into and when you buy an expensive, luxury vehicle you expect this. What I didnt expect was a timing chain failure that destroyed the engine at 77,000 miles. What made this worse were a couple things.I apparently was wrong about the extended warranty I purchased. The dealer played the extended warranty as a way to buy extra coverage once the manufacturers warranty ended. This would have given me coverage for another year and or up to 80k mileage, which is what I thought I bought. Apparently Rovers dont get that type of coverage offered to customers because insurance companies know the issues are common in Rovers so they only offer extended warrantys that coincide with the manufacturers. Tells you something about their track record. I obviously didnt read the fine print on the warranty I bought and missed it covering this tragedy by 3k miles and 3 months.To fix the engine on this vehicle you have to replace it with a used one (about $12k) if you can find it or a new one ($30k). When I started digging into this I found out that Land Rovers V8 supercharged engines (also in Jaguar) have this timing chain failure happen all the time. I called a mechanic who specialized in Jag and Land Rovers and I began telling him my problem. He took over the conversation and began asking me questions like (is it a 2010-16?, is it the V8 supercharged? was it a timing chain failure? Did it have around 80k miles on it?). I was blown away as if he was a mind reader or something. Turns out, this happens so often and he repairs them so frequently that he knew exactly the situation I was in. He said its typically a $7-8k service call. That it happens all the time. I was really pissed off as you can imagine.My dealer was downplaying it like I was just some unfortunate person, like one in a million that this happens to. As I went online and started searching for information on this I realized that this is flaw in Land Rover/Jaguars v8 supercharged engines across their entire line. They know it. They deny it. And my guess is because buyers of these vehicles like myself have money, they just chalk it up as darn this must be my bad luck, oh well and dont say anything or make a big deal about it.Im not either other than writing this review I guess but my valued at $30k rover I had to salvage for $7k while I still owed $16k on the loan. I lost $23k in value because of a common engine component failure. Will I buy this great looking, good handling, awesome car ever again... no. So for all of you out there who want to own or do own one of these Jag/Land Rover V8s... Be very aware of this problem. It could cost you a bundle.

I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.

We leased a Discovery Land Rover for 4 months ago, short before Covid-19. After 4 months with the milage of 2000 is broken down in the down town of San Jose, Ca, a huge city, on Wednesday evening at 8:00 pm. We asked for a roadside assistant and they sent us at 12:30 am, after 4 hours, came somebody and towed the car. On Thursday, the dealer said that, We are not able to start on fixing your car until next Monday!! We do not have a car and we can not do anything until Monday. We asked the customer service to help us. They are the worst respectfulness of the customer service, weve ever seen! They told us clear: We can not help you. We do not pay for any rental car. We do not pay for a second towing to the next available dealership. We do not get you any refund etc.The other dealer in the city has availability to fix my car as soon as possible, they have also some extra car to provide me during this time. But the customer service has to pay for towing and they wont to help their customer after they sold the car!!!! If you are thing for a car, do not go to for Land rover in the U.S, because you dont get any service, after you bought the car. They are only nice, before to sell you, but they dont accept any reliability after they did. It means, they are thinking only and only on their business to make money without any respect!!!

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!

I purchased a 2016 Range Rover and returned the Range Rover Sport about 10 times to have the navigation system repaired due the wrong directions that the system produced. I am a realtor and need use of the nav all day and all week. I have to use my iPhone for directions and when customers are call me all day, I cant see my nav on my phone. The salesman told me that the navigation and equipment was the best you can get and after paying $88,000 for the Range Rover Sport I found that friends of mine who purchased $25,000 cars had navigation systems that put mine to shame! The dealer and the CORPORATE office didnt care. A matter of fact, the unit was so bad that they change the system completely in the 2017 due to the many problems but they wouldnt admit it or make me happy by putting a 2017 unit in its place. Also the cost to maintain the automobile is extremely expensive. Dont think about buying a Range Rover before you read the 1000s of complaints.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

Car 16 months old to me - 29k miles only - driving in commuter traffic and had black smoke from bonnet. Took to land rover and will not honor the warranty as clutch wear was due to incorrect operation! I have had Vauxhall and Audi previously and driven over 100k miles and still no problems. So much for prestige vehicle. £1500 bill on the way!!!!!

Its flat out amazing. The s and r series are awesome. They are of high quality and design. Also recommend the a series as they have back up rear cameras, automatic breaks and wifi. Outstanding. Every single detail is beyond perfect. The leather throws in luxurious class combined with state of the art tech. Also the paint finishes, tinted windows and turbo are grey. I got a wheel drive and traction emergency roadside assistance, first aid kit, concealed storage, gps tracking, beats audio system, and hyper LED headlamps. Also, most Rovers have a enough room for a small family of 5. Its roomy and comfortable for all to enjoy perfect for road trips and family outings.

They started talking about new brakes before I picked up my 2016 Range Rover HSE w TD6 from the first service at 16,000 miles. For RR brakes are a large expense and as youd imagine they dont recommend changing the pads alone but, rather, pads and rotors always. Sure. The RR is a heavy vehicle. Others such as Ford and others design heavy commercial trucks with reliable braking systems that do not require this type of maintenance.For me, I consider the mention of brake replacement when current brakes measure plenty of life left to be nothing short of the dealer set-up priming you for a big expense down the road. Same thing happened on my previous Sport. Then I carried to a reliable repair shop who replaced rotors and pads for $880 compared to the then-$2200 quoted by RR dealer. So in the end owner sat is heavily influenced by the dealer and their ethics and response to issues. Read other reviews. The vehicles are solid, beautiful, functional and smart. Some of the dealers arent. Beware. Choose your dealership wisely.

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...

Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

Its my second Land Rover since 2006 from LR Encino. The first experience was not bad. This time around its just unbelievable disappointing. My LR4 is handsome, black on black with a nice trim, wheels, etc. I have only had it for 2 years and whenever I take it into the dealership for diagnostic testing and service-they always have a list of issues with the truck, quoting thousands of dollars. For an expensive auto brand at 2 y.o. it is equivalent to an older car that needs a lot of repairs. It completely died recently. Why am I paying premium again just so I can shell out more money unnecessarily? I was sold a pre-paid service package at signing which is a waste of money! The dealer wants me to upgrade the nav system out of pocket, but its a lease! Maintenance is not included in the package, btw. Just not what I expect from Land Rover. Please make quality automobiles like you used to! STOP upselling and cross-selling nonsense!

Ive had my 2017 Range Rover Sport for almost 1 year now and if it werent for their lousy InControl dashboard entertainment/electronics system, I would consider this to be the best car Ive ever owned. NOT. It is so frustrating to wait for the system to boot up. Sometimes its 10 seconds, sometimes its 30 seconds, sometimes NOT AT ALL. Sometimes my volume control is stuck at one level. Oftentimes the InControl signs me out of the system which disengages traffic updates and makes you log back in which is cumbersome and not intuitive to say the least (again)! The app works 50% of the time. When it doesnt work it tells you to drive the car and then try again. Really? $95k for this vehicle? I feel for the dealership service technicians because they take the brunt of all complaints with the Land Rover perpetrators hiding in the background refusing to take responsibility for this issue. Fix the problems guys! There is absolutely no excuse for this. Just really bad management, people who just dont care about the consumer. Advice: Dont buy.

Just was pleased with the overall look and I would recommend my friends. Help out in a big way and look forward to the next time. Some site were not as great and didnt take the time to go the extra mile.

This is a great car. The drive is safe and smooth. The inside of the car is detailed with everything needed except there is not one place to put sunglasses! For a car in this price range you would expect there to be a slot or compartment for sunglasses. The button for the trunk is in the worst place - never even knew where it was! Near your knee, under the steering wheel. And the button the release the hood is even lower. Very bad placement- The location where we take our Rovers for service Is located in Thornhill Ontario Canada. It is awful! The service department is unorganized and unreliable.

I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?

I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in October 2004. On or around 13 March 2013 Lance ** replaced the fuel pump in the vehicle, which involved removing and replacing the fuel tank. Following this work, the fuel gauge was not seated correctly (showing incorrect fuel levels) and the fuel tank was removed and the gauge reseated. In June 2016 fuel started leaking from above the fuel tank when the motor was running. The fuel tank was removed to find damaged fuel lines because they had not been correctly sighted when the fuel tank was replaced in 2013.On or around 26 September 2013 Lance ** replaced the battery in my vehicle. Following this work I was unable to turn the motor off, the cruise control kept disengaging, and the electric trailer brakes were not working. I had to return the vehicle to have these matters rectified, but paid for a new electric brake console myself. On or around 16 September 2014 Lance ** completed a service and failed to notify me, or carry out mechanical work on a water leak. At this same service I had asked that a light in the dashboard be replaced, but I was informed they were unable to obtain a globe. I think you will agree that the events described above are unacceptable. I had been taking the vehicle to Lance ** believing I would receive an excellent standard of service, but I have been grossly let down and incurred considerable financial costs.