I purchased my Jeep Grand Cherokee Eco GC Diesel in September 2014 and since then I have had multiple issues. Check Engine light constantly goes on and they say it needs to be updated when serviced... Well service doesnt do this regularly. Filled up my DEF with the same stuff I always fill it up with and all of a sudden when driving home it states Incorrect DEF fluid. See dealership. Then all my lights start to flash and I get a message that says Engine will NOT restart in 175 KM. Well its Sunday and no freaking dealership service department is open. Not impressed!! When you buy a $60,000 new vehicle it should not have issues like this. Camrose and Sherwood Park dealerships: When I bought from Camrose dealership they never even told me it needed DEF so just about ran out. Also when I asked if I could get the oil changed anywhere they said yes... Well guess what? You cant. You can only get it changed at a dealership as they do not sell the filters to anyone BUT the dealerships. Took it into Sherwood Park dealership to get it serviced and have the updates done and guess what? They charged me an outrageous to get the oil change and then never even did the updates. Asked them to do the updates and they said I would have to book an appointment with the service department. When I went to book an appointment they didnt even know what I was wanting when asking for them to update the computer system. Thirdly Asked them to clear the check engine light so I could at least use my command start and the Techs there didnt even know how to do this. Super frustrated with my Jeep and both dealerships.

I have a 2011 Jeep Liberty Limited. I change oil and everything as required. I noticed it having a little tick in 2015 and took it dealership but it wouldn’t do it on the test drive. Then again in 2016 and they said it was AC kicking in. Well it was a sign of a major problem. It wanted stalled out on me after an hour and in cold weather and then at 140k miles and cold weather engine would not go over 30 mph. Had coil and sensors and plugs change out still didn’t want to get good mileage of take off. Then it started smoking and it was a gasket at 150500 miles. As good as I am with this engine it cost $4000 to put new gasket and catalytic converter on it. Never buy a Jeep again! The engine still wants to die on me but too upside down to trade it in now.

I liked this car (Jeep Liberty 2012) more the first year than I do now. I bought it in 2013 for 17,000. I have it serviced every year and this year it cost me over 700 because the brakes were worn. I dont like the steering. But I have arthritis, so that may be the reason why its hard for me. I plan on trading it in this spring.

I purchased my 2008 Jeep Liberty in 9/2011 - 18,000 miles. I have had consistent problems with the sky slider roof, which is now being held on by duck tape. It will not close at all. Sounds like Im in a tunnel driving. The noise is deafening. Its came off track before and I got it back on track, but now it wont close or open or nothing so using duck tape is my last resort. I cant afford the ridiculous price of getting it fixed. Tempted to glue it shut. This is very annoying and not my first time as a jeep owner but it will be my last. Someone needs to do something. This could cause major damage to anyone driving behind me as it has come close to flying off. I cant get it to close at all and now I have water damage beyond repair to my interior. So much for jeeps.

I have a 2008 Jeep Liberty with an extended manufacturers warranty. On Sept. 17, 2012, while traveling on the interstate, I accelerated to pass a vehicle and the pedal stuck. This has been happening randomly since the first incident. I removed the floor mats to make sure that was not the issue. The dealership was able to duplicate the problem on their first try. This is not covered under the ext. mfg. warranty as it is considered an accessory (yes, I quote) even though it is listed as Miscellaneous Electrical System Repair on the dealerships service order. They want $385 to fix this issue. Chrysler Customer Care said due to your cars status, and you being the 2nd owner, theres nothing we can do. First I dont see how an accelerator pedal is an accessory and secondly do not see how this should be my liability. Im extremely frustrated and angry. Anyone else have this problem?

My husband and I purchased our Dream vehicle in 2009 and have had nothing but bad and dangerous experiences with the vehicle. It all started while driving on a very congested highway when the Jeep went over an uneven patch of road. It began to buck and lose control. We were shaken and scared, as my husband veered the vehicle to the right side of the highway. We made an appointment with our local dealer, and they found nothing wrong with the Jeep. This happened a second time, and again, we took it to the dealer where this time, the tie rod was replaced and we were given four new tires and an extended warranty for our troubles. Months later, while driving yet again on the highway, the vehicle began to do the same thing--shake and convulse, and the brakes would not work properly. We have contacted Chrysler Corporation and have spoken to several employees who want us to continue taking the Jeep in for service, except one gentleman who basically told me to just deal with it! We believe Chrysler Corporation is very much aware of the problems with these vehicles and that they are just playing it off and ignoring the potential danger. We do not feel comfortable in trading this vehicle in and having someone else come after us and purchase this extremely dangerous vehicle. Is Chrysler Corp. waiting for us to become a statistic and our children having to file suit against them for our deaths? It is a shame that such a multi-million-dollar company does not take their customer complaints seriously and stand behind their products. But I guess, once the vehicles are sold, we are all on our own. We will continue to fight for what we feel is right morally, legally, and human!

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchasing full shifter assembly to replace plate-cost $650+ plus labor. Total around $895. After another 20,000 miles, the same plate failed. This time the assembly part was $725. With labor totaled $954. Totally dissatisfied with that manufacturer design. Will never consider another Jeep as long as they use that design. Chrysler Jeep has no recall on this item, but they should. Customer service rep was very nice, but they dont do a recall unless there enough complaints. With the part being so readily available they must get a lot of replacements requests. Need more complaints.

I am experiencing an engine stall problem. I bought the car (Jeep Commander) in the UK for 136 thousand. A similar car has been recalled in the US, but nothing is being done in the UK. I dont know where to complain, and I think it is a manufacturers fault.

I purchased my jeep in February of 2015 from Mancaris Chrysler in Oak Lawn, IL. My experience with the purchase was horrific, as they sold me a 2 wheel drive for the price of an 4X4. Tried to tell me I had an 4X4, but my insurance company stated that according to the VIN it was a 2x4. They argued with me back and forth before they finally said the insurance company was right. You would think they would give me a 4x4, no, they did not without me having to put an additional 2 thousand dollars down on it. Okay, I did that. Got my 4x4 and moved on. Then I get the recall notice for R01. Took it in of course and afterwards, the Jeep did not drive the same. A lot of jerking/coughing going on. When I stop at a light, and when the light turns green, I go forward, the Jeep stalls before it would go. Same thing occurs when I make a turn. It could cause someone to run into me from the back because the Jeep stalls. Okay, took it back in, but then I got the recall for a R05. So while getting the second recall done, they were going to look at the issues I explained as well. When I left they said they looked at it and all was fine. Well everything was not fine, it continued to do the same thing. Took it back. They tells me that my 9.V engine is causing the Jeep to do that, and that is the way it is and nothing is wrong with it. On the way home, my entire dashboard goes dark and the ceiling light keeps popping on and off. The next day the check engine lights comes on. Took it back in, but to a different Jeep service department. They had it all day, only to tell me nothing was wrong. That was two days ago. Today while driving to the train station, my check engine light comes on again. WTF!!! Jeep is a piece of JUNK. Please DO NOT PURCHASE A JEEP!!!

I have had to replace three of the four window regulators and the fourth also needs replacing at my own cost.

2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.

Fun to drive, looks great but this model has issues with the front end parts and the subframe. Have a 2008 Patriot with only 60k miles that has had almost every front end part replaced, if I did not have an extended warranty I would not have been able to afford all the repairs. I always thought Jeeps were good vehicles, but I will never buy another one.

In 2008, I purchased a New Jeep Patriot. In 2011 with only 28,915 miles on the vehicle, I had to replace both ball joints, and since the ball joint on this vehicle can only be replaced with the attached control arm, they also had to be replaced. I also had to replace two front tires because from rubbing on the defective parts, the tires were worn down to the steel belts. There is no way that this should have occurred with the low mileage on the vehicle. Jeep tells me that they have no recall on this model.

My 2006 Jeep Commander is nice and big with 3rd row seat. Great for my big family. Has enough room for everyone to have drinks. I like that my daughter can charge her phone in the 3rd row seat. Leg space for everyone is also good. Overall a very good buy and I am very pleased with it. It has everything I was looking for. If I ever have to buy another car I will be sure to get another Jeep Commander.

I have had my Jeep Wrangler Sport Unlimited 4-door since September 7, 2012. The first heavy rain we had here in San Antonio, Texas left the driver side floor with a small puddle of water. The next screwed up thing that happened was the zipper broke on the rear window on the drivers side. I took in the Jeep to get the leak fixed; it still leaks. I contacted the dealership (Ancira Chrysler Jeep Dodge Ram in San Antonio, Texas) and found out that the service department has to find someone to re-sew the zipper. They have to find someone who will do this within the price Chrysler gave them. I paid a lot of money for this Jeep and the last I want is to have my zipper sewn back on! Thats **! I want my window fixed correctly! And if the whole top has to be replaced, then replace it! Its your screw up and you need to fix your screw up and if its going to cost you, too bad! Dont forget Chrysler - we bailed your ** out of trouble and you owe us! Get your ** together and fix your problems!

I purchased a 2011 Jeep Patriot new in August 2011. At 4000 miles, I pulled out of a parking lot and my Jeep would not go faster than 1-2 miles per hour. The RPMs when pushing down the accelerator to the floor would go past 6 and into the red, but the vehicle would not go. It sounded like the vehicle was in neutral with the gas pedal all the way to the floor. I turned it off and on several times and it was fine. I took the vehicle to the dealership and they couldn’t find anything wrong with it and nothing showed up when they hooked it to their computer. This same problem has happened 7 times from April 2012 to April 22, 2013.The last time I took it to the dealership on April 22, 2013, their technician at the plant diagnosed the problem that the floor mat must be in the way of the gas pedal and that the engine is not getting fuel. Seriously? If the RPMs are at 6 or higher... then the engine is getting fuel. I am sick to death of this problem and no help from the dealership. It’s ridiculous and pathetic! Dealership is telling me there is nothing they can do because their computer does not show anything is wrong. Tech at Jeep says to fix nothing until it duplicates this problem while the dealership is test-driving it. Help!

I am writing because I purchased a pre owned certified car and 2 days later a/c had terrible musty chemical smell every time it was turned on. Brought back to dealership 48 hours after purchased, they lied and never told us they had policy where they take car back if within 5 days, instead they jerked our around for over a month and the car was in service 3 times and yet no service, invoices documented. Contacted GM since day of purchase and still no word from him. I have also left numerous messages for serv. mgr. Mike who stated We want you happy. Call me anytime and once again, no callback. NOW, FILED COMPLAINTS WITH JEEP CORP., DCH CORP. because this could be detrimental to my health and wifes or any other passenger.

2006 Jeep Commander - Seat belts are getting locked and you cannot retract them. Afraid something might happened in the event of an accident with the seat belts. Im unable to use the passenger and one of the third row seats. They are locked.

Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!

The water pump on my 2009 Jeep Liberty went bad at 35,000 miles. It is 2 weeks out of warranty and they will not fix it. To top it off, when the case manager said that they will not approve the fix, she would also not let me speak with her supervisor or anyone else. Apparently, they let their lower level case managers make the final decision. A water pump should not go bad for 150,000 miles on todays vehicles. I am starting my anti-Chrysler/Jeep campaign today. I will never buy one again. It is a shame that this is what American car companies have come to. They cant design and make equipment that last past 35,000 miles without breaking.

I purchased a Jeep which turned out to have a tpms warning light on. Took Jeep to Turnersville Jeep who said it needed a new wireless control module. Agreed to have them replaced the wireless control module for 263 dollars. Picked up jeep after service department was closed only to find tpms light still on. Took the jeep back to Turnersville Jeep and they had it for two more weeks and still couldnt fix problem. Decide to try a different dealership to see if they could fix it. Pellegrino Jeep had car for over a week with no success. I cant believe a car that they made they cannot fix. Such an annoying problematic. I forgot to mention that the accessory position does not work and they couldnt fix that problem. Im at my wits end. Can anyone fix these two problems?

On June 7th of this year, and since then I have had to take the Jeep close to ten times. I purchased this Jeep for a rather affordable price compared to other models at the dealership. I soon found out why. Within 24 hours of owning it, the cooling fan stopped working and caused the engine to overheat within seconds of starting the engine. I took it in to the same dealership I bought it from, a certified Jeep one at that, to be repaired and thought that was it. Exactly two weeks later, the check engine light came back on but this time it was because there was a small evap leak with the emissions system. They repaired it and assured me everything was fine. A week later the light came back on and I was told the fuel tank pressure sensor was faulty. Once again that was taken care of and they said everything was fine. Yet another week went by and the light was back on. The same sensor they replaced the week prior was also faulty. They replaced this and I was hoping everything was finally done having issues. That lasted about two weeks when the light came back on. The dealership said it was being caused by the emissions system, which at this point they had completely replaced the module, but everything was fine. No leaks, no faulty sensors. The light was just on. They cleared it and a week later the light was back on. Only after all this was my Jeeps issues being taken up with Chrysler. I was told that if the light came back on, dont even bother taking it in, just keep driving it like normal. I wasnt having that since the light coming on could have been caused by anything.The final straw was when I was trying to make a left turn in a busy intersection. I pressed on the gas and could hear the engine revving but the car was not moving forward aside from the normal rolling that happens. I took the Jeep in the next morning and they said it had to do with the ABS system needing an update. I almost was in a car accident over an update? Thats unacceptable to me. I cannot wait to be rid of this vehicle as I no longer feel safe driving it and I have grown tired of constantly needing to take it in.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.7 6 cylinder. I have called them & emailed the company on several occasions about my dash lights just coming on & losing all power as I am driving. Its very scary because I always have my 13 yr old in the vehicle. No code comes up on the scanner when I have brought it in several times to the garage. Jeep Chrysler says they have not heard of this issue. I have found many many people with this issue online. Very discouraged with the same issue. There is so many wires & control panels in this vehicle it makes me nervous that some of these wires are fried & nobody can find it. I am exhausted with paying out of pocket with this vehicle. Yes its a 2006 but I can not afford anything else & I have had it for 5 yrs now. These issues started about 1 1/2-2 yrs ago. I loved this vehicle & with me driving everywhere for my daughters sports its worked. Now I get nervous & I dont trust it. Which makes me very sad. This vehicle has made me stopped doing stuff that I used to. Thats no way to live. I love Jeeps but this is making me not want to buy a Jeep again. Its something I cant keep putting money into. The issue I also have is the service engine light. Thats the catalytic converter. My mechanic told me to check with Jeep because it is something well known for breaking in them & there could be a recall. I did check & again they didnt know what I was talking about. This is the 2nd converter Ive put in the vehicle in 5 yrs. The paperwork from the 1 previous owner had also done it 2 yrs before I purchased it in 2014. Which in my previous vehicle that I had for 10 yrs not once did I put a catalytic converter in. After reviewing several reviews from Jeep Commander owners I decided to write a review out of frustration. I really would like to think Jeep would do the right thing especially with our kids always in our vehicle & future Jeep buyers deciding to not buy another Jeep. Thank you.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.

Jeep gives a turbo over boost alarm and goes in to limp mode. I spend nearly R40.000-00 and car still does the same. I took the car back 4 times and the orom is still the same. They are Jeep specialist. The turbo is redo. The over boost censor is changed and the emg valve is changed.

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

I really enjoy driving the 2017 Jeep Patriot. Its very comfortable, gets good gas mileage, and it handles well in snow. I dont know if I could drive anything but a Jeep now.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.

My husband and I have been lifelong Jeep owners, until now. We decided to upgrade our 2013 2 door Freedom Edition to a 2019 Mojito Wrangler 4 door Rubicon. We special ordered it exactly the way we wanted. Spent months researching and looking at Jeeps so that we would get the perfect car. We sold our 2013 outright about 2 weeks before ours was delivered. We waited almost a month for it to come into the dealer. Not ideal but ok it takes awhile to put a car together right? Dealer finally called us and we drove two hours to pick up our new toy. It was pouring when we got there which was disappointing, but now looking back that was a godsend. During inspection we found scratches all over interior panels, and spots on the doorsills where the paint was chipped down to bare metal. Could get over that.Then during the test drive the car pulled to the right, and had thunking noise upon breaking, along with huge dent in the steering wheel at the top right where you put your hand. (Were told it was a manufacturer defect.) But the final straw was when we pulled it in and found the Sky One roof leaking in the back and discovered the carpet in the back was soaked. Further inspection found that on the passenger side the Sky One roof was not smooth but wrinkled and had a piece of the frame/metal pushing up thru it. For an almost $60,000 vehicle this was not acceptable and we did not take delivery of what was supposed to be our dream Jeep. It was heartbreaking to us as we were so excited to get this car. Dealer tried to place an order for another car but it is no longer available to order. What????Now we are dealing with Jeep Cares. (Really should be called something else.) Two weeks of the runaround of someone will call you - no calls, we assigned a manager they will call - no call. You get the picture. Now finally after many hours on the phone someone finally called us. What we have been offered is talk to your dealer and have them place an order - well they cant. Then we can fix the car they have and you can have that one. Why in the world would I want a car with 8 miles on it that has to be taken apart and rebuilt to fix issues that should never have been there. This feels like they just want to pass off the problems to us; because lets be real here... there will be nothing but problems with a vehicle like this.We have searched other dealers nationwide and have not been able to find a Jeep dealer with the color and options that we wanted; they either have $5,000 more of options or are missing options that are important to us. Final piece is during the time this has all taken we have had two incentives from Jeep expire with no way of recouping the $1,500 for those offered either. At this point we are waiting for them to come up with something other than accepting a Jeep that is subpar. Overall not a great experience not anything that would make me want to do this ever again with Jeep.

I have a 2008 Jeep Commander, most recently while at the stop light the engine shut off.... This is a scary situation to be in especially when young children are in the vehicle. I have experience many, if not all of the problems other consumers have complained about; however, by far this is the worst. How Do I fixed it? Since the service people have no clue?

To Whom It May Concern, I’m writing this letter to voice our frustrations with the Jeep brand, and express our concerns for other owners of the 2013-present day Jeep Cherokee. In July of 2017, my now fiancé purchased a 2015 Jeep Cherokee Trailhawk 4x4 from Ramsey Motors in Riverside, MO. The vehicle at the time had roughly 24, ** miles, it was a one owner vehicle originally purchased new from Gladstone DCJ & R in 2015.On approximately June 18th-19th, the car would not start for my fiancé to make her commute to work. She found a ride, and I had MOPAR roadside assistance tow the vehicle to Stateline CDJ&R of Kansas City for diagnosis. On June 21th, a representative of Stateline called to tell me a PRNDL switch was the root of our issue and quoted me to replace. I protested, believing the issue to be caused by a failing alternator, however being ”highly qualified technicians” I agreed, and Stateline followed through with the service. We picked the car up from Stateline on 6/29/18.The morning on 6/30/18 (yes the next day!) the car failed to start at a gas station in Pittsburg, KS, I instructed my fiancé to take the vehicle to Jay Hatfield DCJ&R in Frontenac, KS. A diagnosis by the service tech that day suggested… a failing alternator! Jay Hatfield apologized for the Stateline’s mistake, quoted me to repair, and promised the car returned to us by the end of the following week.The next few days were spent communicating with and agreeing to a 50% refund of our service fees done by Stateline, we picked the vehicle back up from Jay Hatfield on 7/6/18, I replaced the battery as a precaution the next day. 19 days, 2 dealerships, over $1,500.00 out of pocket, we finally had our vehicle back and felt comfortable with it again. How wrong was I!In early September, the vehicle failed to start on several occasions. Being that Jay Hatfield last had their hands on it, and frankly I found them to be honest and straightforward gentlemen, we made the 100 mile trip back to Jay Hatfield with the vehicle for a 2nd diagnosis. Jay Hatfield kept the vehicle for about 4 days, repeatedly stated to me the vehicle started each time they tried, and returned it to me. I felt like the boy who cried wolf! Are these service departs downright over and done with me? We’re not crazy, the vehicle is malfunctioning, we don’t drive 100 miles for a service appointment for fun & games.We made it through the next 30 days or so without an issue, until the morning of 10/10/18. While leaving a doctor’s appointment and going to work, the car died on my fiancé in traffic. A complete loss of power to the vehicle, no dash lights, no acceleration, nothing. The vehicle was pushed out of traffic, eventually regained power on its own, and driven home where now it sits dead in the driveway. Emergency lights are nice to have when a vehicle is stalled in traffic, my fiancé was not afforded this luxury!This is the final straw, it is clear as day that Chrysler/Jeep builds an inferior product, and maintains inferior means of training technicians to diagnose the very vehicles they sell to the public. The vehicle is nothing more than a $32,000 lawn ornament. Bringing me to the purpose of this letter, as stated above, we are collectively through with CDJ&R vehicles we want nothing to do with this Jeep Cherokee. I am writing with hope that somebody of purpose takes notice, and chooses to take the extra steps to address a customer’s complaint even when their technician is stumped. It is clear there is a deep electrical issue with these vehicles that needs to be investigated. A stalling vehicle in traffic, and subsequently pushing it out of traffic in the rain is a terrifying, extremely unsafe, and completely avoidable situation. I urge you all to take this into consideration when the inevitable “next one” arrives on your doorstep, hopefully that situation turns out better for the customer. If you have any questions, or wish to discuss this topic further, I can be reached via email or on my cell @ **. Thank you for your time.

2017 Jeep (4 Cyl) - Rented one from Enterprise while on vacation and drove it about 200 mi over three days in San Fran and Napa. Flat out not bad but has so little power on hills (drive back roads of Napa/Sonoma that it had less power than the K cars of the 80s which had 110 HP engines). I mean on steep hills, floored you couldnt get more than 25 MPH. Door locks did not work so had to press them down by hand and car had overall cheap feel to it. Would never buy one and if this is what AMC is turning out, its back to the 50s for that car company. Oh, the noise inside is about the same as take off in a 727!

Jeep has always been a reliable brand and I love my Renegade. The interior is super roomy and very comfortable. This model also includes a fair amount of cargo space. The only features missing from this particular model are no hatchback and its lack of a cargo hitch. Itd be quite useful to be able to haul a small trailer if need be, as we have motorcycles that sometimes need hauled. But other than that, the safety features are great. As a parent, it makes me much more confident knowing my daughter is the safest she can be. The Jeep Renegade drives very smooth and its a comfort to know that when the weather turns snowy, that 4-wheel drive can save you.

This vehicle we have had been great for us for the last 5 yrs. The only issue is the motor. We had the lifters and rockers replaced under warranty just under the 100 000 miles but they went bad again and we dont have the money to repair it again. The only problem with the 2014 Jeep is the motors have issues that we believe Jeep knows about but have not said anything. I have heard the 3.6 is not a good motor.

I purchased a 2010 Jeep Compass in April 27, 2012 with 27,000 miles at the time of purchase. I fell in love with the car. I asked the GM for a Carfax. I did not get the Carfax until after I purchased the car. After I purchased the car, the next day, when I drove the car home, the gas gauge was not working. I called the GM, I took the car back, put it in the shop for a week, then the gas gauge was fixed. After that, the engine light came on, which they fixed. Three weeks later, it was back in the shop as there was a knocking under the car and the engine light came back on.When I picked up the car, they said that they had to replace the sign section. On June 12, the car was back in the shop as it was still having the knocking noise under the car. I reminded the supervisor of the noise and he said that he did not hear anything. On July 4 through July 30, Don Jackson had my Jeep for 30 days because the air went out. When I received my car back on July 30, the knocking noise was still there. The GM informed me that the car isnt new.I took my car to Don Jackson Jeep on September 17, 2012. I had an appointment to get my car serviced. I stayed at the dealer from 10:30 AM to 3:30 PM. The tech named Michael came out and informed me that the owner and the GM are working to get me another car, that there is something wrong with my car, that I can drive the car home and they will call me back on that evening - there was no call back.I called them on Friday, September 21, to see what is going on. I left a message but there was no answer. I called again that Monday, September 24. I learned that Michael no longer worked there and I still have not received any call back from them. I called again on September 25 and 26, left messages for the GM of Don Jackson Jeep to call me back today, September 27. Still, no answer.I have received 3 letters stating I was denied credit for a car loan. I did not agree or authorized their credit application and Don Jackson Jeep is sending my credit application to a different finance company. My credit score has dropped due to their inquiries and I recommend that I get a car to replace my lemon car with equal or greater value without a cost to me. Please feel free to contact me.

My son purchased a used 2011 Jepp Liberty with the sky slider roof in 2017. The car was in excellent condition when we purchased it in 2017. Low miles, clean and in great running condition. However no one ever notified us of the horror that was about to happen with the sky slider roof. As cool as it looks and opens, the roof is a piece of garbage. One warm summer night my son decided to open the roof to get some fresh air in the car only to find once he got home that the roof was never to close again. We tried and tried but to our dismay the roof would just not close. SO then the next step was to call Jeep. We just about got laughed at on the phone, with the service men telling us they no longer make the parts for the 2011 Jeep Liberty and basically we were screwed. Hmmm a 2011 and no parts. How can you explain that. Now what do we do with this car??? We can not sell it, we can not trade it in, we ARE STUCK!!! Now we have contacted an auto body shop that can possibly take a roof from a Jeep Liberty with the same sky slider roof, that was in an accident and put it on my sons vehicle.... for $3,000 dollars. So now, my son still owes $7,000 on the car and we HAVE to invest another $3,000 just so he can drive the damn car. I will never ever buy another JEEP in my life. This car has been nothing but a headache and the Jeep dealers are horrific people.

I purchased my Sahara in Dec 2018. It was the first 2019 on the lot. I started having issues with my middle console latch. It was replaced until it broke again and I had to wait for Jeep to make a new part. Then I started having issues with my seat. The worse part comes March 2019 when I started to experience death wobble. Violent shaking of steering and the front end goes crazy after you hit any imperfection. This is on a stock vehicle.They put a steering damper on it. Was told this is a band aid fix but I figured for the motor trend suv of the year the dealer knows what they are doing. Nope. Having the same issue. This time going 70 mph on the highway with my kids in the car. Almost had an accident. What does Jeep wanna do? Put another steering damper on it. They refuse to buy the car back so I’m stuck with a $50k car I can’t drive over 45 mph. Please please don’t purchase these cars. The FCA only will throw a band aid at it if they are threatened with a lawsuit.

The trim around the windshield of my Patriot does not lay flat. It looks like it should be tucked into the groove at the tops of the windshield on both sides. It sticks up and causes a whistling sound. I have had the service department look at it and was told that theyre all like that. I have contacted Chrysler Customer Service and also was told that there is nothing they can do because it is not a design flaw because they are all like that. Also the trim along the roof on the passenger side was warped. When they tried to replace it, they discovered that the body under the trim was all jagged so I had to take it to a bodyshop to have that repaired. My salesman admitted that the trim is wrong and offered to glue it down.

Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a whirring noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

For the second time in less than 2 years my rear window regulator broke. First time it cost me $350.00. Now they want another $170.00 to fix it, plus it cost me $65.00 for them to tell me what was wrong with it. I told them to tape it up and forget it. I am not working at this time and cannot afford the companys incompetence. I cannot believe that with so many complaints on this that the company has not recalled this defective component in their vehicles. Am I angry? You bet. I am looking for a different vehicle today, forget them. I loved my vehicle but cannot afford this problem every time I turn around.

To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldnt turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said no bus. You cant find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they dont have good vehicles to work on.I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isnt 10 years old!

The Jeep Patriot is by far one of the best vehicles we have owned. It gets great gas mileage and does awesome in snow. This past Christmas my family went to visit family in Jamestown NY and ran into blizzard like conditions and if it wasnt for the 4 wheel drive I dont know what we would have done. The Patriot had no problems getting us through the snow storm. We like the 4 wheel drive. It gets up and goes with no problems. Theres plenty of room for the family and groceries. We like all the other features as well. But we find it hard to look both ways when theres a passenger or youre by yourself and its hard to see down the road cause of the door frame. Other than that we dont have any complaints. My family loves the Patriot and was sad to hear that they are stop making them.

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

Ive about had it with this 2006 Jeep Commander nonstop issues and its never ending money pit. Sunroof leaks, gotten it fixed multiple times. Stalls switching from reverse to drive. Repaired that and it still does it. The right side power steering went, new rack and pin. Massive massive electrical issues, you fix one problem leads to another. The electrical issues dont stop!!! Since it takes hours and hours for the mechanic to pinpoint one electrical problem and thats just to give a quote. Then the car has shut off while turning and other vehicle coming at me, that ignition switch recall supposedly fixed that.My mechanic said stop putting money into this. He said the engine is going to go soon. I dont have money to just purchase another vehicle!! We have 4 kids. I cant afford a car payment so keep dumping money into this garbage of a vehicle to keep getting by. What other choice do we have. Jeep should be ashamed and recall all these awful Commanders. Get them off the road!!! Complete unsafe and I have no choice but to drive it.

I bought my Jeep Patriot new off the lot. In fact I bought one that wasnt even on the lot. They had to ship it in from up country. I fell in love with the look and feel of it as soon I saw it. Ive put 90,000 km. on it which is a little more than normal and I havent had one bad experience with it yet. As long as you dont count going to the dealership for maintenance. But I solved that too. I just do it myself now. I obviously cant do everything myself but I do the majority. Ive always wanted a Jeep, but could never afford the $35k price tag. That is until they made the Patriot. Its still the same old Jeep style and attitude but with a little more road etiquette behind it. I know I wouldnt be taking it rock crawling, but since Ive modified to its max, I can go just about anywhere. Through rivers, anywhere you take your F-150, Nissan Xterra, Dodge Tacoma, Ill be right there beside you. Im 110% satisfied with my Jeep, and I wouldnt trade it now for anything.

My 2016 Jeep Renegade shut off while driving home from work at 9:30pm. It was dark and raining. There was no shoulder to even coast too. I could have been injured if I got hit. I am scared to death to drive my Jeep because I’m terrified this will happen again. Turns out there was no oil in Jeep. Why? I ask. I just had an oil change not even 700 miles ago. I’m already down a quart or more so now what?

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak. I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

I have a terrible experience with this car. I bought it with 17000 miles on it a year ago and had only been able to put 3000 miles on it due the I can’t use it because it has to be covered every time it rains or all the interior will get over a gallon of water. I had called multiple times Spartanburg Jeep dealer for help or a warranty and they just ignore me.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

2014 Jeep Grand Cherokee - I just wanted to reiterate what another user has stated about the drivers seat lumbar cracking. I have noticed it cracking fairly regularly, but intermittently - and I have not yet found a fix. The previous user stated that a piece is too short and needs to be repaired. Does anyone have any info for me so I can communicate this to my dealer. Thanks.

This vehicle is a great medium size SUV. Bought to pull behind an RV. It served that purpose and as a great car for a couple. Very versatile and reliable. No problems and love the diagnostic monthly report.

The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

I purchased 3 new 2005 Liberty from 2 different dealers at the same time. As the single owners and used in our business, they are on the road 24/7 and are now at 200,000-250,000 miles. From day one, we have complained to the local dealer to no avail, who blew it off and never made any reports. When filling the tanks with gas on each Liberty, they spill over every time before the gas hose nozzle shuts off. It does not matter what gas station you go to. They all do the same spill over down the side of the car and onto the rear left wheels.The issue is none of our other cars do that. Fire is a real danger each time. We have to guess at about how much to fill the tank so it does not come up the next so fast before the pump can shut off. We operate several other cars at the time and have no problems with the auto shut off. We perceive the gas tank neck is too short or fills too fast trigger the shut off at the pump. There must be a design defect that spills gas over the fender about a pint each time you try to fill the tank at the full level. All 3 Jeeps do the same scenario. Its a 2005 design defect. A real safety hazard exists.

Berthod Motors in Glenwood Springs, CO and its corporate affiliates left my wife and I stranded for the holidays. After having paid out of pocket for a PCM replacement on our Jeep Grand Cherokee that also fried our battery and alternator last December, my Jeep began exhibiting the same issues as before at the beginning of this December. The PCM failed and fried a battery. I contacted Berthod Motors only to be told that while the part was still under warranty, it would be 2 weeks before a mechanic could even look at our vehicle to assess if it was truly the PCM that had failed again. Without option, we booked an appointment.I had our Jeep towed to Berthod the night before our scheduled appointment. The day of the appointment came and went with 0 contact from the dealership, although I had tried to call and left multiple messages. I had been left with no idea that the vehicle had even made it to the dealership. I was finally contacted by the service manager the following day saying that it was in fact a PCM failure, but due to not having one in stock, it would be another week before the repair would be made. It has now been 2 weeks with no end in sight.After once again not being contacted by Berthod Motors with an update to the status of the repair, I stopped in and was informed that the PCM is on backorder. The EARLIEST that the part could be available is mid January, 6 weeks after the vehicle broke down due to a faulty part being installed by Jeep. I was told by Jason, the service manager, that his hands were tied as far as not being able to make the repair any quicker or providing a rental car in between. Jason directed me to Jeeps direct customer service to see if they could be any help. I contacted Jeeps Corporate customer service line on Monday of this week. I explained my wife and I’s situation to the representative and while she was very kind, she informed me that she would have to escalate the situation and that she didn’t have the resources to actually help. It took another 48 hours for a different representative to call. Without hesitation the representative told my wife and I that there isn’t even a chance that Jeep would be willing to help us with a rental car and we would be so lucky to get the replacement PCM any quicker than what we were quoted from Berthod. This will be my wife and I’s last vehicle from General Motors. My wife, a teacher, has been a huge fan of Jeep since she has had her driver’s license. She has personally financed over 5 different models of Jeep Cherokees since our marriage. Already last week she suggested that we move over to a more dependable brand such as Toyota after this debacle. As a plumber in this valley, I could never stay in business, let alone stay employed if this is how I treated my clients. I would never think of or have the audacity to install a faulty part in a clients home and then leave them without water or heat after the part failed. Regardless of backordered parts. This has truly been one of the worst examples of customer care that I have seen in my life. This review will be updated as the situation progresses.

2011 Jeep Cherokee Headliner Fire - August 20th I was driving near Maryville, Tn. when the headliner started burning and filled the vehicle up with smoke. I pulled over and jerked the headliner down and saw flames. I was able to get the fire out and get the vehicle home. A lot of things do not work now including turn signals and wipers. New fuses do not help. I called the local dealership the next day and found out that Jim Codgill Dodge in Knoxville did a recall repair on a recall concerning headliner fires. I took the car to Jim Codgill and got the run around even though they did the repairs. They told me I had to call Chrysler. I spent three hours on the phone with Chrysler and finally gave up and went home. End result - nothing has been done to date.

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?

I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I dont believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.

I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I had to take it back to dealer for the paint peeling. Of course they were asking me stupid questions... Maybe its the sun?? Maybe its from a carwash... really??? Its a defect.... THEN... it started jerking. I would come to a stop sign or a red light and it would jerk upon acceleration. One time I actually thought someone had hit me from behind. Took it back to dealer... can’t find anything wrong... Then last month I took it to another dealer... they found a cylinder misfiring... yeah sounds safe to me. Started doing it again after getting the car back for 3 days. Dropped it off again and they once again find nothing wrong. I will NEVER buy another Jeep product. I just want OUT Of this lease... Oh, and by the way... I have 8800 miles on it.

How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, Hey we fixed those valves in the new one. Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.

I purchase my vehicle with 33k on it 3 weeks ago. It is in for service for the 3rd time (I havent even made a payment yet). 4 times now the transmission drags when leaving a stop and then clunks into gear. Before the 2nd service visit, I was driving down the highway and a loud alarm went off (not a ding or a chime) and there was something red on the display but it was gone before I could read it. My heart was jumping out of my chest as I was in rush hour interstate traffic and I thought it was going to stop. No codes the 1st and 2nd time so nothing was done. This time there was a body something code and waiting to hear on that today. At close to 36K I am concerned that I am entering the time when I start to have to pay for these services. I feel like I am being pacified at this point with no resolution to the issue. I mentioned all of the similar concerns reported on the internet and was told you cant always believe everything you read. My response was I am not lying about what is happening and I find it pretty interesting that others would report the same exact issues if they werent having them. I have filed a case with a LEMON LAW lawyer and just opened a case with JEEP/CHRYSLER directly. I love how it drives and looks but not sure how to rank the value. At this point it is going to cost me tons to repair down the road.

The Jeep was purchased in Utah where I have had nothing but problems from the beginning. It started with bad tire pressure sensor, then rear plastic window cracked, which is cracking again. Then a water leak started on soft top, which I have been to the dealer at least six times for them to replace seals and it still leaks worse today. Then the complete clutch and clutch release bearing went bad at 20,000 miles, which started to make noise again two months later and is going out again. Then the A/C didnt work, half doors flex out a half inch while driving on the freeway. They said it is normal. Then the front end rattles, the tailgate rattles loud and the traction control goes off for no reason on dry pavement, which makes the gas pedal unresponsive. It happened five times, then it knocks and pings abnormally, burns a quart of oil every 3000 miles. The brake pedal clicks, then the rear brake pads completely wear out while the same time, the front brake pads have no wear at all. Then the zipper on the window doesnt work, stereo speakers make loud popping noise. Most of all these defects still are happening. The answer I got from traction control malfunction was lifes a risk. The answer I got for the front end noise was turn your radio up. I have never had such a bad experience with a vehicle or unprofessional dealers in my life. I also want to mention how much of my time is spent at the dealer trying to get them to help me. I bought this vehicle brand new and I feel like I have been robbed.

Its a 2007 Jeep Compass with 42,000 miles. This has been the worst car ever! This will make the second time the clutch is failing, both times within less than 12k miles and a little over a year. First time it happened I knew it could have not been my driving ( I never had issues with clutches before and I bought it brand new). The dealer replaced the t/o bearing and clutch plate. The dealer was in shock because they had no clue what caused the clutch and bearing to shatter.Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

No wonder used Jeeps are being sold just under the warranty expiration for such a cheap price! GOOGLE any used Jeep and youll think youre getting a deal. Bought this vehicle from Duluth Dodge Chrysler, it was a 2014 used with 29,000 on it. It seemed to start to have odometer issues and so the odometer was replaced under warranty. It would reset miles traveled so I couldnt get exact mileage on it. I hadnt problems with it until it hit 87,000 miles, and suddenly an obscure diagnosis from the dealership, considering, Jeep and most Chrysler products have had this problem for years. First the ETC (throttle control light flashed) while traveling 30 mph uphill and then car sputtered and almost stalled out. Situation didnt happen again for another week, just after having new brakes, and rotors on the rear. The brakes didnt wear evenly either, but not much of a concern over that at the moment, considering the car is now undrivable.While leaving a parking garage, the attendant left the vehicle run, and when I got inside, the ETC, the Engine Light, and ESC lights stayed on. Car, stalled, I followed directions by shutting car off according to the owners manual (which is a dead giveaway Chrysler has seen this issue before) -- however, I had to inch my way home with several stops, stalls, and at one point the car jumped while I had my foot on the brake at a stoplight nearly hitting a pedestrian, because it idled so high, the entire instrument panel lit up like a Xmas tree. It just went to the dealership which I could only afford a one hour scan $220 bucks to have them say it must be an electrical issue and they had all kinds of codes come up.I mentioned to them that this issue is fairly common with Jeeps but again, they are covering their ears and perhaps its a problem they cannot fix because they have no idea how to repair it. They called and said, theyd like to see if they can save me money and perform some type of pigging back wire connection to the throttle. They said it was the throttle that wasnt getting enough juice, but there must be a short somewhere, but it could get expensive trying to find it, so here was their short-cut alternative.Ive read other posts here about the wires shorting out because theyre too close to the camshaft or catalytic converter... I wouldnt know -- but I do know that Chrysler has been STALLING ON A RECALL for this problem for years. Had this happened on the highway and if it happens on the highway, somebody could get killed, and Im sure theres been a few that have. Chrysler needs to have a class action lawsuit brought against them. This is a life and death situation that doesnt have to happen.

I have a 2016 Jeep Patriot that Ive owned for not even 2 years. On July 31st the engine blew up on me and I have contacted Jeep and was told even though my Jeep is barely over the warranty coverage....Im out $4000 on a new engine!!!! Im a disabled unemployed Iraq war veteran, but hey apparently Jeep doesnt care about the soldiers and veterans to even remotely make it right or do anything to help.... I shouldnt have to foot this bill for a new engine in such a new vehicle.... Absolutely garbage customer service and helpfulness in a persons time of need.... Dont waste your time with a vehicle that will blow up not even before its next oil change after the warranty expires.... Get you a vehicle with 100k mile warranty and actually be covered....

I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISNT COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I dont know if this malfunction is due to the vehicles prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month. Thats where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but dont waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) wont cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if Im interested in purchasing another Jeep LOL!!! UM ** NO. IM NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.

Radio and screen went out. Went to dealer repairs radio. Went blank next day. Put new radio in Los lugs heated seated steering wheel back up camera auto climate control. I am demanding a new jeep.

Sunday my Jeep 2019 Compass 13,000 miles wouldn’t start because of “software malfunction.” Got roadside assistance Monday morning to get it towed from a shopping center the car stopped at to dealer. Next day they gave me the car saying it’s fixed. Next morning same thing happened. I was in school so I arranged the car to get towed from my school. No one came for an hour so I called back and roadside said it was no records of it. I created another request of roadside around noon. They promised to pick it up within 60 min. At 7pm I called the dealer to see if it was dropped off and they had no record of it. I called back roadside assistance and the pick up was cancelled. No one called or texted to let me know. Then they said sorry. They arranged for my towing. It will be there in 60min.It’s 8pm. I still don’t know if my car has been picked up, towed, stolen (because they tell you to leave the keys inside the car). God knows what would happen. There you have it, Jeep Warranty roadside assistance. It’s been 8hrs and I have no idea what’s going on with my car. I could have been stranded on the side of the road with a baby and they wouldn’t know I need help. Seriously baffled at how a huge multimillion dollar company has such third-rate unacceptable customer service and emergency response team.. Mind you that is a warranty issue. NEVER BUYING A CHRYSLER IF ITS THE LAST CAR STANDING.

I bought a Jeep a year ago but it has been the worst investment that the seller made a car with factory problems, the roof with problems of liquefaction. I go four times that they try to fix but always has a different problem. The mechanics have been deteriorating. They put old screws to repair it, they do not put their original parts, to each place that I wear they put a different silicone in it, I lost my love for my car. The truth is that my car has the guarantee but they do not want it answer for my car, if they already realized that the car is not only repaired with silicone and patches. It is best to change the whole piece but Jeep has not returned the call. I think they are waiting for the warranty to end so that dissatisfied customers can not claiming for our rights. Its sad because I thought it was a good company.

My hitch was inspected by a jeep dealer in peebles, ohio... it was very rusty. Later in day, I tried to hitch a small boat to the hitch, and it folded to the ground. When I told the inspecting dealer, he said the only criteria was measured how far from gas tank, hitch protects it, no strength. Called Jeep, no help.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

I have a 2015 Jeep Rubicon with 30K miles. I have the Life time Mopar protection, which in the case does me no good. The Jeep stalls about 2 times a week. I have brought it in for this twice now and they say they cannot find anything wrong because when is stalls it does not send any codes to the computer. I called the factory and they said they can not do anything. At this point I am very frustrated and they cannot replicate the problem. I am not sure how much effort they put into it. I am no afraid of sending my daughter off to college with this Jeep. It is a really nice vehicle and cost a lot. Not sure what to do now.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

Larry H Miller dealership has resolved the issue to my satisfaction. They stepped up and repaired the broken trans dipstick tube with no charge to me. However, Chrysler Llc would not assist with the repair.

Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.

Brand new 2014 jeep wrangler Rubicon started malfunction at 5000 miles. Lights shorting out, tpms fully malfunctioning and doesnt recognize where any of my tires are even after 3 new modules replaced. My radio now doesnt work as it goes nuts with the buttons flashing etc. when car is on and the worst part is my Jeep turning on by itself in my driveway middle of night without the keys!!! They have had me into dealership for 7 months now. 12 plus visits, over 5 rental cars and to this day I have no answers. The resolution department does nothing but make you run in circles and has not offered to help in any way. I spent over $50,000 on this top of line Jeep to get no accountability from the manufacturer on these problems. When their own dealership told me to hire a lawyer AND the customer service dept of Jeep says the same thing after looking over my STAR report.... well looks like Im getting a lawyer. Lucky I live in California where they have to give me every penny back, my down payment and pay for my lawyer. I used to love my Jeep. Now I just have a bad taste in my mouth from this company.

In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile or so and fades in and out constantly while driving, and it doesnt matter if were in town or out in the middle of nowhere. I have complained and had it in the shop repeatedly for this problem and all I ever get is lied to and called a liar because they cant duplicate the problem, even though Ive shown them no less than four videos of the radio losing its signal. My wife finally took the service manager at our dealership on a ride-along and proved to him that the radio is a piece of junk, to which he agreed. Corporate still WILL NOT REPLACE THE RADIO with one that actually WORKS.Chrysler Jeep Dodge Ram SUCKS! I have own three brand new Hyundais, all with XM, and NOT ONE SINGLE PROBLEM, EVER! We have a so-called Case Manager from Uconnect who is about as worthless as ** on a boar hog. He whines that hes not authorized to have the radio replaced. Then why has he been wasting my time, dragging me down to the dealership time and again only to be told Im a liar and they cant help me. I may have an arbitration agreement that I was forced to sign, but it only precludes class-action suits. Im getting my own lawyer and I am going to sue Jeep under Nevadas Lemon Law. And its going to cost them a whole lot more than a radio by the time its over. Also, I will NEVER buy another Jeep, or anything else this fly-by-night outfit makes. Screw buying American, Im going back to the Koreans for my next ride.

The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can’t tell if it was pre existing when we bought it or not. I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can’t help the people who purchase their vehicles by backing up what they sell.

When I bought this car, nobody told me if I don’t regularly drive long distance on the freeway the soot level will build up and the car breaks down and needs to be towed in for service. My commute is only 5 minutes so I don’t have any need to drive long distances over 60 mph as the car required. I have had it break down three times since 2015. Jeep is very clever at dodging my calls and I can’t get anywhere with them. They have about the worst customer service I’ve ever seen. I’ve been told now three years later the car is not a good match for my driving habits and I have to sell. The value has dropped 23k in the three years I’ve had it. I’ll never buy a Jeep again!

I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere. I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

Bought a 2014 Jeep Patriot on March 21, 2014. I loved it. Less than 3 months later, it starts missing and stalling with baby in the car. I rushed it straight to the dealer. They said there was an issue with the computer and the new one should be in the next day. I never heard from them. On the 3rd day I called, lady told me they had found a valve that was sticking and it would be there the next day. I had to work the weekend so I called that Monday. They said the computer was replaced but wasnt talking to the car so they had a specialist coming from Chrysler to see if they could fix it and he gave the number for us to get an advocate from Chrysler. We felt like this should not be happening with a new car with less than 5,000 miles on it. Told them we feel we got a lemon and want a replacement. Nothing extra just the exact same car or a warranty that covers the issue for the time we have the car. We are at week 3 and they still cant fix the car. The guy at the dealership said he had emailed people due to their inability to fix it. Its just sitting out back and I am stuck in a loaner half its size with bald tires that sucks the gas. Chryslers response: I have to continue paying on it. They will not replace it or any other compensation. And if I want a rental that is comparable to what I had, they will pay $25 a day but that is all because Enterprise does not carry their products.

I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since Ive owned it. I have had many electrical quirks such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

On May 19 I was told I need a transfer case which would be covered under warranty. It is now August 2 and I am being told it will still take another week. I can barely drive the car. Ive been told repeatedly that it would be in on a certain date, only to have the date slip week by week. I now understand why they refused to give me a tracking # the last time I called. Each time they pass me to a different case manager. I am convinced that Chrysler just doesnt want to do warranty service.

Jeep built to last. Jeep liberty is great on gas mileage being a diesel. Its great with pulling trailers and hauling. Great performance. Been in our family for years. We love it. Does what its name stands for... JEEP.

I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut itself down while in motion 3 times. The car was diagnosed with a fuel pump issue. I have now been without my vehicle for 3 weeks and the part will not be released for at least another 3. Jeep will not provide me with a loaner or rental until my vehicle is repaired and if I pay for one myself I wont be reimbursed. So basically buying a Jeep with a manufacturer defect is just my bad luck. Customer service at Jeep has been condescending and frustrating. I will never again buy a Jeep and will inform everyone of my problems with the car and the company.

The wiring that goes to all the lights are up under the dash near the brake pedal. After driving the jeep for some time, all of a sudden the lights quit working. After having it checked, the brake pedal had rubbed against the wiring and rubbed them until they completely came apart losing all connection. Therefore, the lights, signals and everything quit working. I had it repaired, but still the lights only work part of the time. The mechanic at the Dodge place told us it was a wonder it had not caught on fire.

2012 Jeep Liberty automatic transmission has a loud clunk when up-shifting or down-shifting. It sounds like its coming from transmission or drive shaft u-joint. I took it to the dealership and the technician replicated the problem on the Jeep as well as another Jeep on their lot. The dealership contacted Chrysler and was told that Chrysler was aware of the problem, but has no fix or repair to correct it. They stated that it may be a software problem with the transmission control module(?). This has happened ever since the Jeep was new and it now has 5,000 miles on it. One of these days, the transmission and/or drive shaft is going to being lying on the road. And, all this time, Chrysler admits that they have a problem!

Jeep does not takes care of their customer in all fairness. I purchase a 2016 Jeep Renegade Latitude back in November 2016 at Suresky in Goshen NY. In the beginning of 2018 I started getting an issue with my car. I had oil consumption issue. Engine light would come on and the car would feel like as if it’s going to shutdown. Every time I would take to get my oil change, the mechanic would tell me that I have barely have any oil. So I took it to where I purchase the car and explained to them that my issues are with my car. So they did their inspection and testing and at the end they told me that the oil consumption was normal. Mind you I had 45,995 miles and still under warranty. April 29 2019 my car started blowing white smoke out of my tailpipe. Was unable to drive the vehicle home. Following day I took it to the nearest Jeep dealer around my job Croton Auto Park, Croton on Hudson, NY. They did a diagnostic and found #3 cylinder misfires, all my spark plugs are full of oil, a piece of spark plug was found inside the engine and a piece of the piston was to found inside the engine. I called the Jeep FCA opened a case. One of the representatives that helped me open my case told me that my issue with my car was common. She has handled a few of the same issues. The service Manager at the Croton Auto Park also told me that these are very common with the model of my car. I was told that to fix the car it would cost $12,000.00 and the Jeep were only willing to pay $8000 and I have to come up with the other $4000 out of pocket. Now I am 67,000 miles (7000) over the warranty and was told that this is their last offer. I believe that I should not have to pay for any of this because if this was addressed when I brought it in the day that I was still covered under warranty and below the mileage I wouldn’t need to pay anything. This is a manufacture defect. A 2 1/2 year old car having this kind of issues is unheard of. I provided proof of maintenance records. I am a loyal customer with Jeep. I had a 2003 and 2008 Jeep Grand Cherokee, 2016 Jeep Wrangler and now 2018 Jeep Renegade Latitude. I have never had a bad experience with Jeep till now. This is the worst experience I ever had. I am going to continue to post all this in all social media until I am heard and acknowledge.