Bad experience w/ the dealership, so thats 1 negative rt off (honesty should count). A roughly $30k car 4yrs ago should buy a solid warranty. Not at Jeep. New vehicle gets only a 35k mile or 3 yr! Currently at 31k miles, the car itself has been reliable, no breakdowns, only regular maintenance (so far).

2014 Jeep Grand Cherokee Summit - On November 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. Luckily, I wear my seat belt. It would not shift out of first after that. The engine light came on. I had it towed to the dealership where I bought it. They said something is wrong with the transmission. They said they could not fix the transmission, but would replace the entire transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission and drove it 200 miles. They said it is fixed. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. It appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). I had to start blowing the horn as oncoming cars were coming at a high rate of speed. I could have killed. I immediately call the dealership. They picked the car up and drove it back to the dealership. They ran numerous tests on the car and could not duplicate the problem. They called and told me the car was ready.I have severe reservation about getting back in a vehicle that I could have been killed in and drive it away when I know, the dealership knows and Chrysler knows, they couldnt duplicate the problem and they didnt fix anything. So, basically, I will be driving a ticking time bomb that could blow up at any time. My wife, kids and grand-kids could be in jeopardy and other drivers on the road. I paid over 50K for this vehicle, only to find myself stressed out over this fact. I cannot get back into this vehicle knowing nothing was corrected and I was almost killed.

I bought my 2004 Jeep Liberty almost 2 years ago. Aside from the constant light show on the dash, I loved the car! I started losing power when accelerating, at first occasionally but becoming more frequent over a month. I took it to my regular mechanic a couple of times but they couldnt find the problem. I ended up losing power completely and had it towed to Jeep dealership. First, I was told the water pump was loose and shook things up. I needed a new one. They also did an injector service(?). Tech drove it thinking it was fixed but he suddenly realized the car was a hazard when it all but stopped on the highway. We are now @ $800 and climbing! A few hours later, he discovers a problem with a cylinder head. Heres the catch. They told me it was cracked and needed replaced but told my extended warranty co. it was warped. So when talking to warranty co., they would say warped but dealership would say cracked when talking to them! Who do I believe, the warranty co. or the supposedly trained tech that knows these things? Of course I believe the tech and tell them it needs done whether the warranty covers it or not. Aside from the fact that the service manager lied to me several times stating he was on the phone constantly with warranty co., he lied when telling me it was cracked! Warranty wont pay stating it was not a necessary replacement! It WAS warped and could have been machined down at a much lower cost! So after my Liberty being at dealership for 3 weeks (which I still cant figure out), I get to pick it up tomorrow! At last count, the total was almost $3400! That doesnt include the rental I needed! Always had VWs, then went to Subarus. With my business, I need 4 WD, though, which is why I went to Jeep. Never again! Cant trust the company and cant count on the cars!

My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

I purchased a 2008 Jeep Compass from Massey on Friday, October 26, 2012. On the way to work the following day, something happened inside the transmission that caused major damage. After the sun was up, I looked at what I could and called Eric, my salesman. He told me to bring it back to be checked over. I drove the vehicle back into the dealership and dropped it off on Saturday, October 27 (less than 24 hours after purchase). After numerous phone calls, I was informed that they would not warrant the vehicle, stating I was doing burnouts or something and ruined the transmission (Matt). Trying to use the chain of command at the dealership, I was informed by the owner Faith Massey that they indeed would not stand behind their warranty and to get that vehicle off the lot.

Jeep does not stand by their product! Sorry everyone for my rant, but I have to go off about Jeep customer service and how awful they are! We have had a Jeep Liberty for 6 years which we bought brand new. We have had to replace every window twice, one - three times, the air compressor three times, the relay switch, the battery three times, the cruise control doesnt work (and hasnt for 4 years!), and the heat doesnt work when it gets really cold (so when you need it!), and now the car just dies for no reason despite regular maintenance! Jeep customer service’s response to every single one of these claims (with the exception of the windows since that is something every 2006 Liberty is experiencing) is Not our problem! All I asked them to do is take their piece of crap car back! Would they do it? Nope, it’s not their problem. They said you can try to get out of under the car at your own discretion. So, tell me, if their cars are so great, why dont they want them back? Because they are awful cars! Dont ever, ever, ever buy a Jeep! They are awful and will not last. Do not buy a Jeep!

I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

We bought a jeep from Airpark Jeep in Scottsdale, AZ on October 1st 2016. Airpark finance department told us in writing that Chase Bank was our lender. We received the payment book and promptly made our first payment and set up auto payment to Chase Bank the first week of November. On November 21st, we started receiving phone calls from Ally Financial stating we missed our payment!We never received notification from Airpark that Ally held the note on our Jeep and not Chase Bank. We never received any loan payment information indicating we had a loan with Ally Financial. We did receive loan payment information from Chase bank so we promptly paid the loan. Airpark discovered there are/were two loan contracts created for our vehicle, BUT they neglected to notify us that they submitted our contract to a new lender.We continue to get daily phone calls from Ally after we escalated the calls to Allys management team where they assured us the calls would stop, and they would be working with Airpark dealerships financial department to get this straightened out ASAP. The Dealership financial management became involved after we couldnt get responses or returned calls from our finance contact person. Airpark has assured us this is being taken care of but we continue to receive harassing phone calls from Ally Financial every day! We now have to wait and field the calls and pray that this mess is cleaned up BEFORE it is submitted to the credit agencies which will destroy our credit!!!!SERIOUSLY?!? We are being harassed DAILY for something we cant control and Airpark Finance department now states it is out of their control. How did they let this happen and NOT notify their client to any changes???

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I cant drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. Im very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area. I immediately called for help and couldnt even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps. From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

The Jeep is sturdy, strong, reliable and handles very well. It is comfortable to ride in, hauls my pets and Craigslist finds - and when washed is beautiful and elegant. A win win all around. I enjoy the little things like heated seats, back window wiper, easy-to-pull down back seats and durable leather interior. It is three years old so it is relatively modern in style but it is sleek and gets the job done!

I purchased a 2011 Jeep Patriot new in August 2011. At 4000 miles, I pulled out of a parking lot and my Jeep would not go faster than 1-2 miles per hour. The RPMs when pushing down the accelerator to the floor would go past 6 and into the red, but the vehicle would not go. It sounded like the vehicle was in neutral with the gas pedal all the way to the floor. I turned it off and on several times and it was fine. I took the vehicle to the dealership and they couldn’t find anything wrong with it and nothing showed up when they hooked it to their computer. This same problem has happened 7 times from April 2012 to April 22, 2013.The last time I took it to the dealership on April 22, 2013, their technician at the plant diagnosed the problem that the floor mat must be in the way of the gas pedal and that the engine is not getting fuel. Seriously? If the RPMs are at 6 or higher... then the engine is getting fuel. I am sick to death of this problem and no help from the dealership. It’s ridiculous and pathetic! Dealership is telling me there is nothing they can do because their computer does not show anything is wrong. Tech at Jeep says to fix nothing until it duplicates this problem while the dealership is test-driving it. Help!

I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasnt a leak. They put Freon in the jeep and made note of what I said. Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldnt cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.

Jeep Grand Cherokee 2008 Paint Peeling - The paint has hundreds of tiny cracks. The cracks turn into blisters and break then rust. The car is in great condition with 65k miles. This is a manufacturer defect. I will add pictures soon.

Two 2007 Jeep Liberty Limited had trouble with windows malfunctioning, and is still ongoing.I replaced the AC compressor a year ago. The Jeep does not cool effectively after less than a year. The dealership stated it will not cover AC compressor because it was under warranty.I’m not sure if they put a rebuilt compressor or a new one or if it is another problem. The dealership rode with me and stated the system is working but maybe it is an electrical problem that warrants investigation. I have 50,000 miles on it.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

I purchased my Sahara in Dec 2018. It was the first 2019 on the lot. I started having issues with my middle console latch. It was replaced until it broke again and I had to wait for Jeep to make a new part. Then I started having issues with my seat. The worse part comes March 2019 when I started to experience death wobble. Violent shaking of steering and the front end goes crazy after you hit any imperfection. This is on a stock vehicle.They put a steering damper on it. Was told this is a band aid fix but I figured for the motor trend suv of the year the dealer knows what they are doing. Nope. Having the same issue. This time going 70 mph on the highway with my kids in the car. Almost had an accident. What does Jeep wanna do? Put another steering damper on it. They refuse to buy the car back so I’m stuck with a $50k car I can’t drive over 45 mph. Please please don’t purchase these cars. The FCA only will throw a band aid at it if they are threatened with a lawsuit.

I have had nothing but issues since I leased my Jeep Renegade in 2016. The most recent issues required for a part to be replaced, that was already replaced a year ago; as well as a second new replacement of a different part. I took the car back and forth 6 times in one month and the car had less than 30,000 miles on it. I contacted Jeep asking them to terminate my lease (10 months remaining) and they refused because it didnt meet the Lemon Law for the State of Massachusetts. They rather have me in an unsafe and unreliable car than do what is right for the customer and try to keep a Brand loyal customer. I will never drive a Jeep ever again. I would NEVER recommend Jeep to any friends or family.

I bought my 2017 Jeep Renegade Limited in January 2018. Less than 2 years old.. My problem started around 16k miles. (Im now at about 23k). Friday I go in for my 3rd consumption test. Im burning oil. Getting to the dangerous part of the dipstick after 1000 miles, I didnt buy a new car so I have to babysit the oil level in it.. Its not the 1970s! Why should I burn 1 quart of oil per 1000 miles? Other newer cars can go 10k miles between oil changes, I feel duped and cheated. I also think theres something wrong with the low oil sensor, it only comes on when I take extreme turns and doesnt stay on. Im busy with my eyes on the road taking the turn, not watching my dash.. I had to have a passenger point it out to me!

I own a 2005 Jeep Liberty which I bought brand new in Dec 2005. This past weekend it broke down - luckily I wasnt driving on the freeway. I heard a clunk and a police officer was behind me and when I stopped to see what it was he said I heard the loud noise. And he then told me that I wouldnt be able to continue driving and it would have to be towed. So I had to wait for a tow for over 45 minutes and the tow person told me that it was a broken rear suspension control arm and he said that there was a recall on this for 2004 and 2005 Jeep Liberties.So I called Woodhouse in Blair and was informed that because my vehicle wasnt put together in the right state that my Vin# wasnt on the recall list. This is a bunch of B.S. I have purchased Three Jeeps. But I will never again purchase a Chrysler product. They have lost my business forever. If the part is defective it should go for all Jeep Libertys. Just because you dont live in the right state they wont cover it. Chrysler Corporation SUCKS!!! I Hope your corporation goes Bankrupt it will serve you right. And lets hope no one gets killed in an accident that is the cause of your company not wanting to fix something that has been recalled, but they wont fix it because the car wasnt put together in the correct State.

All four lift plates failed (between 2009-2011) on my Jeep 2006 Liberty and I had to have them replaced (lift plates broke and my windows would not stay up, I was required to repair the defective parts). I received a letter from Chrysler saying they had an extended warranty to cover the lift plates (no mileage restriction, good for 7 years from vehicles in-service date) and that repairs were entitled to reimbursement. I submitted all of my receipts and required information to Chrysler. After much back and forth with the customer service reps from the Jeep customer assistance center, I was informed that they would not reimburse any of my costs associated with the lift plate repairs (total cost out of pocket for the four windows $717.85). No explanation was given as to why my claim was rejected despite my continued requests. My last request for a detailed explanation was filed about 2 weeks ago and I still dont have a response.

I travel a lot and had my oil changed out of state. Come to find out the dealership didn’t seal my oil filter properly and has been dripping oil. I contact the dealership in Albany Ny to only find out they want me to drive 3 hours to have my oil changed there again. First off why would I go back when they did it wrong the first time. Secondly it’s a 3-hour drive with dripping oil. So I contact Jeep directly only to find out there is absolutely nothing they can do for me. Seriously, I have had owned other cars and dealerships have always been great offering any help in anyway. All I’m looking for is 1 free oil change so I don’t have to pay $150 in a month for 2 oil changes. I’m really starting to rethink buying a Jeep. Especially knowing how they cant help me at all. They couldn’t even get a hold of the dealership to even speak to them. That right there should tell you how great they are. If I could have given it a zero or even lower I would have.

The transmission on my 2015 has been recalled. It takes attention to shifting and does not have a positive feel for which gear it goes into. I have driven a new Jeep every 2 yrs. and have been happy in the past. I hate the new electronic controlled 9 gear shift mechanism. Before Fiat got involved the Jeeps were great.

Bought a 2021 Jeep Wrangler Rubicon in July of 2021 for $63,000. Within a few months rust started to form on top of the rear bumper around the mounting bolts and streaming a rust stain around the rear steel bumper. The dealer declined repairs so I contacted Jeep customer service and opened a case and claim. They also denied the claim stating the rust was from outside influence whatever that means. I am furious that they would let a simple repair like this leave a customer furious and hating the car because of this. There are several others online with similar issues and a class action suit has been launched. My theory is it shouldnt have to come to this when paying a TON of $ for this car. I am still willing to speak to Jeep about coming to an amicable outcome.

I bought my 2010 Jeep Liberty the later part of October 2013. I was extremely happy. It drove great. I loved the looks. It was very roomy, and comfortable. The beginning of December 2013 the alarm system will go off for no reason. The dome lights will come on for no reason, then go out. And a couple of days ago the engine started acting like its going to die, then its reeves back up. Today December 13, 2013, I was taking my daughter to school. I approached a traffic light that was red and cars were stopped. I began breaking, slowing down. When I was about 50 feet from the stopped car in front of me the engine reeved up like I had stomped the gas. It lunged forward causing me to rear end the car in front of me. My daughter will be 16, and was sitting in the passenger seat. Upon impact she lunged forwards striking her forehead on the dash board. My lower back is killing me. The woman I hit was not injured. Was wondering if this has happened to other owners? And if there was a defect in the jeep?

How about a class action suit against Jeep for the POS CVT transmission that overheats and leaves us all stranded on the side of the road or on the shoulder of a highway where people are traveling 70-75 mph?

My name is Joseph **. I bought a 2015 Jeep Renegade and in 4 months this vehicle has let me down. Once, the door locks were not locking and the alarm would come on. Second time, I went to a AT&T about 1 hr from where I live, after going back to my Jeep it would not start. Then I called through the assist button and no luck, no answer. Two hours after tow truck came and took me to get nearest Jeep dealer Firkins in Sarasota. At that time they were closed. Then I had to call a taxi to take me to the airport so I can get a rented car so I could have gotten out from this stranded situation. The next 2 days I had to miss work because I was told that they will try to fit me in so I could get my Jeep and etc. I am a loyal customer and I felt like Jeep just drop the ball and wouldnt never recommend or ever go back to Jeep. This Jeep was bought at Greenway Jeep in Orlando and the people who works there do not care about customers.

Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.

2012 Jeep Liberty automatic transmission has a loud clunk when up-shifting or down-shifting. It sounds like its coming from transmission or drive shaft u-joint. I took it to the dealership and the technician replicated the problem on the Jeep as well as another Jeep on their lot. The dealership contacted Chrysler and was told that Chrysler was aware of the problem, but has no fix or repair to correct it. They stated that it may be a software problem with the transmission control module(?). This has happened ever since the Jeep was new and it now has 5,000 miles on it. One of these days, the transmission and/or drive shaft is going to being lying on the road. And, all this time, Chrysler admits that they have a problem!

I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately noticed problems with the wiper blades coming on, dash lights began to dim, radio light display unable to see. I set a service appointment with dealer purchased from. Their review of problem was no problem could be located, even after I typed a detailed list of the items mentioned. Well, here we go again. I set the service appointment again, as the problems have gotten worse, now the AC will not cool and with the wiper, dash lights, radio display are still not working properly. So, I will see what the service department says tomorrow. Unfortunately, I paid cash for the thing, and what a mistake that was. I am 76 year old, gray-headed female; tell me out there, will I need an attorney to get the dealership to stand behind the warranty? Has anyone else had this type of electrical problems with their new 2012 Jeep Patriot?

First of all, I want to say that up until this last purchase, I have been a loyal Chrysler customer since the 60s and have purchased about 10 of their vehicles including this 2011 Jeep. My wife and I traded our 2001 Durango 4x4 for the Jeep to be able to continue occasionally exploring back country areas in the Carolinas and Tennessee with the option of a removable soft top. Everybody knows that Jeeps are supposed to be Trail Rated, yet they sell a vehicle that if used off road (just gravel roads) that it will burn up the transmission due to excessive fluid heat. If we did extreme off-roading (mud bogging or rock climbing) like you see Jeeps doing on TV, I might accept having to install additional equipment. Im told by Jeep Customer Service that if I want to use my vehicle this way, I have to pay for installation of an additional transmission cooler. Why didnt the Engineers incorporate that into the vehicle in the first place? I understand they reconfigured the standard cooler into the A/C condenser vs. the Radiator. Did they Trail Test it? Are they willing to lose loyal customers over a couple hundred dollar part? They do install the factory cooler if you get the tow package, but I didnt plan to tow anything with my Jeep so it didnt concern me that the one I bought wasnt equipped with this package. Since Ive dealt with this particular dealership for over 20 years, Ive called and asked for the owner to respond by phone to see if he is more honorable than Chrysler.

Bought a new JL Rubicon from the dealership. 4 days later the handle falls off. Took to dealership. Waited an hour for them to tell me they needed to order parts. Next day go back and they have wrong parts again. Of course after another hour wait. They couldnt even tell me when the parts will be in stock. Just that its a new model so could take some time.

8/18/2011. I woke up to 2 inches of water on the passenger side. I thought it was the windshield. I had it replaced 3 times and still getting water inside on the passenger side.

Bought a brand new Jeep Overland and the brakes went out on the highway, almost cost me my life shortly after Chrysler recalled the brake booster. All four 20 inch rims also started to pit but Chrysler would not replace. All in all it is a very sharp looking vehicle inside and out but thats all you get as Chrysler does not stand behind their product. There are number of other things that have also gone wrong with the SUV but I wont get into detail. You have been warned. Stay away from this company if you can!

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

The back driver side window fell down and wouldnt roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Libertys?

I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesnt have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I cant go through puddles.

I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.

Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?

My 2016 Jeep Renegade shut off while driving home from work at 9:30pm. It was dark and raining. There was no shoulder to even coast too. I could have been injured if I got hit. I am scared to death to drive my Jeep because I’m terrified this will happen again. Turns out there was no oil in Jeep. Why? I ask. I just had an oil change not even 700 miles ago. I’m already down a quart or more so now what?

I purchased a Jeep which turned out to have a tpms warning light on. Took Jeep to Turnersville Jeep who said it needed a new wireless control module. Agreed to have them replaced the wireless control module for 263 dollars. Picked up jeep after service department was closed only to find tpms light still on. Took the jeep back to Turnersville Jeep and they had it for two more weeks and still couldnt fix problem. Decide to try a different dealership to see if they could fix it. Pellegrino Jeep had car for over a week with no success. I cant believe a car that they made they cannot fix. Such an annoying problematic. I forgot to mention that the accessory position does not work and they couldnt fix that problem. Im at my wits end. Can anyone fix these two problems?

2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.

I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since Ive owned it. I have had many electrical quirks such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

My 2007 Jeep Commander has had a no start no crank issue for over a year. I started by changing ignition switch which fixed the problem for 6 months. Problem came back, changed battery. Problem returned 2 weeks later for good. Changed ECM as per service bulletin.

I bought my 2017 Jeep Compass brand new, the 8th month in I was driving on a busy street when my oil sensor went off and caused my car to slow to a stop and my steering wheel to stiffen. Mind you, the oil light went off 3 days prior and Jeeps response when I took it in? “It burns oil every 3k miles, this is normal according to their standards and that’s just a sensor”. Flash forward to a radio repair, back up camera repairs (needs to be replaced again) and multiple oil issues and it has now been declared a lemon. To say the process even with an attorney has been simple would be a lie. It has been a total nightmare to get Chrysler to take back THEIR defective vehicle. If you are looking for a car for yourself or family I would highly suggest doing your research and never, ever buy a Jeep/Chrysler vehicle. If I could rate 0 stars I would have.

I purchased a 2010 Jeep Compass in April 27, 2012 with 27,000 miles at the time of purchase. I fell in love with the car. I asked the GM for a Carfax. I did not get the Carfax until after I purchased the car. After I purchased the car, the next day, when I drove the car home, the gas gauge was not working. I called the GM, I took the car back, put it in the shop for a week, then the gas gauge was fixed. After that, the engine light came on, which they fixed. Three weeks later, it was back in the shop as there was a knocking under the car and the engine light came back on.When I picked up the car, they said that they had to replace the sign section. On June 12, the car was back in the shop as it was still having the knocking noise under the car. I reminded the supervisor of the noise and he said that he did not hear anything. On July 4 through July 30, Don Jackson had my Jeep for 30 days because the air went out. When I received my car back on July 30, the knocking noise was still there. The GM informed me that the car isnt new.I took my car to Don Jackson Jeep on September 17, 2012. I had an appointment to get my car serviced. I stayed at the dealer from 10:30 AM to 3:30 PM. The tech named Michael came out and informed me that the owner and the GM are working to get me another car, that there is something wrong with my car, that I can drive the car home and they will call me back on that evening - there was no call back.I called them on Friday, September 21, to see what is going on. I left a message but there was no answer. I called again that Monday, September 24. I learned that Michael no longer worked there and I still have not received any call back from them. I called again on September 25 and 26, left messages for the GM of Don Jackson Jeep to call me back today, September 27. Still, no answer.I have received 3 letters stating I was denied credit for a car loan. I did not agree or authorized their credit application and Don Jackson Jeep is sending my credit application to a different finance company. My credit score has dropped due to their inquiries and I recommend that I get a car to replace my lemon car with equal or greater value without a cost to me. Please feel free to contact me.

I had top and bottom ball joints go bad on my 2003 Jeep liberty and the dealership in Slidell was going to replace them because there was a recall on them. Chrysler claims there was no recall. At first, they said I should have waited for the part to come in at the dealership in Slidell. The part never did come in and if my son wouldnt have changed the part, who was going to pay for the accident? Then they claim it was taken care of in 2006. If they would have changed them in 2006 which they didnt, dont you think six years is a very short life span for ball joints? Why does the government keep bailing these car companies out when they are cheating the American people? I am very unhappy about all the lies and I think they should pay for the job.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

Vehicle Check Engine Light comes on and Vehicle loses power. This occurred on a Highway at 65mph, the CEL came on while on cruise control. At that moment the vehicle decelerated from 65mph to about 40mph with no notice. This was an unsafe condition for all occupants of the vehicle including a 16 month baby. The vehicle was almost struck by an Semi truck from behind, who had to lock its wheels to avoid a collision. This will be the 10th time the CEL was been illuminate, but this was the first time for an incident of this manner. The manufacture and dealership seems uncaring of the event and process to make the vehicle safe.

Do Not Buy a Jeep! I purchased a 2014 Jeep patriot about three months ago. There is a problem with the brakes. When you apply the brakes they squeal. The dealership told me that Jeep changed the composition of the brake pads to a less expensive material. This stuff makes terrible noise. It wakes up the neighborhood when I go to work in the morning. You cant take this Jeep to any place to go hunting. You can pull into or out of a parking lot without people noticing the poor quality of the vehicle. Most people believe that I am not maintaining the car. It has less than 10,000 miles on it. I took it in once and complained. They changed out one set of pads. Now the other side is making noise. Driving this vehicle is very embarrassing. I dont want the Jeep anymore. The old expression was that is a hulk of junk, now my expression is that is a hulk of jeep junk. Buy a Ford.

My 2006 Jeep Liberty was rode off when the driver lost control and it went off the road and into a ditch and hit a brick barrier. The air bags did not deploy, as the impact was enough that the vehicle was unrepairable. I am disappointed knowing that there was a safety issue in that the air bags that are equipped to save lives did not deploy even though the vehicle hit front on. No one was hurt badly as a result but knowing that the one thing that we ensure when we buy our vehicles, that being safety was at risk, is certainly disappointing and could have been fatal.

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.

The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?

I bought this Jeep Liberty six years ago used. The car had a little more than one hundred fifty thousand miles on it. Now its over one hundred ninety thousand miles on it. Great car and good gas mileage. I just got lucky and got a great running vehicle.

DO NOT BUY JEEP! Please look into other credible vehicle brands. Please believe ALL the reviews about their terrible service! First of all, let me first say initially my car is fairly new. It is still under warranty, and it started stalling. Well I find out via mail it’s a recall on the electric system that starts the issue ok... Well my car isn’t driving properly. Can you all pick it up? Well let us get back with you.. Yes we can. My car gets to the dealership. They won’t service my car unless I sign some paperwork. Understandable. Can you do e-docusign? No. Can you pick me up? No. Can you bring the papers to my home? No. I had to hire an Uber to jeep and back $40. When will my car be fixed? We don’t know. Dealership calls back.. Can’t fix your car ma’am. We are backed up 4 days. Can you provide a loaner car? No. Why? Corporate says it must be a service that requires at least 48 hours. Your service only takes 20 minutes. I spent almost a wk getting a Uber back and forth to work $100. A week after my car is fixed, car stalls out again on a major highway. I’m almost killed! At this point I’m ANGRY. Same thing. No loaner car, I can’t get to the dealership to sign off, I spent OVER $200 on appointment cancellations, Uber rides, and food delivery services! No rentals are available in my area. We gave you a case manager. She’s not available until Monday morning. You will have to wait... Guess who will be doing Uber again on Monday morning?? DO NOT buy Jeep. The customer service is terrible. I get better service buying a $3 chicken sandwich from Chick-fil-A than I have buying a 32,000 vehicle!! I’m filing a suit, giving bad reviews until the day I die! I’m that angry over these selfish, greedy, unreliable, jerks!

I purchased a 2013 Jeep Rubicon of Valentines Day 2014 from Bob Baker Jeep in Carlsbad CA including a Premium Maintenance Package for my wife. It has been a struggle to get the maintenance performed on the vehicle (oil and tire rotation). The front tires were wearing irregular causing a really rough ride and a lot of noise. I took it to the first dealer twice and they indicated that there was no problem. I called Chrysler Customer Care and they sent me to Big O Tires for an inspection. Big O said the tires were bad due to a suspension issue. I took the Jeep to a second dealership and they said it was not a car problem and it was a tire problem. This evaluation was done solely by a visual inspection. I called Customer care back and they had me take it back to the dealer for yet another inspection. They determined that there was no problem in the suspension. They determined that that the tires needed to be rotated very 6K miles or at every oil change. The premium maintenance package that was sold to me which was specifically for the Rubicon only specifies rotation to be done every 10K miles. At this point customer care says its not their problem. The dealer has only offered to pick up half of the cost (their retail price) of 2 new tires and will not change the maintenance plan to meet the minimum recommended maintenance (ie. tire rotation at every oil chance). Or I can buy another maintenance plan. I will NEVER buy another Chrysler!!!!!PS. I was able to work with BF Goodrich and independent tire dealer (Americas Tire) to get 2 new tires for the same price as the half off price of the Chrysler dealership. It includes tire rotation for the life of the tire for free. The customer care group at Chrysler have been the worst group I have ever dealt with!!!!!!!! They dont return calls or respond.

I bought a lemon! I am so disappointed in Jeep. I dont know where to start. This SUV is costing me more than a mortgage payment. I take very good care of this car, and in return, it kills me! I have 49,000 miles on this 2005 Jeep Grand Cherokee, and the air conditioning went out in 2009. The cooling pump went out last month, and now, the ignition is gone! I need a phone number to someone who can help me. Im dumping this heap of crap and going back to Honda. I saved forever to get the car of my dreams. Now, its nothing but a nightmare! Anyone have 1,220 bucks to pay for the latest repair? Youre killing me! Please, give me a number! This car was bought at Global Auto Mall in North, Plainfield, NJ.

As another review said, no matter which way you turn its a dead end. My Jeep had (transmission) issues due to design flaw since day 1 and they snowball you and snowball you as you rack up mileage and it gets out of warranty. Still with quality issues slipping gears - they DO NOT stand behind their products and mechanic said outright that they are designed terribly. Still awaiting responses from Jeep / Chrysler credit. Again just falls on dead ears. BUYER BEWARE!!!

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

My Jeeps window regulators keep breaking. I have installed four now and another just broke. I have replaced each window now at least once. The plastic nylon clips break and the cable winds inside the housing. Chrysler has not recalled the regulators. There is no recourse except to pay another $90 off the Internet and buy another one. I dont know how they can get by with this. There is enough complaints filed. What is your organization doing to help?

I have a new 2011 Jeep Patriot. The car does not even have 2K miles on and the brakes squeal. The dealer has already replaced the brakes, and the problem continues. Its been a week, and the dealer is still waiting to hear back from Jeep. I guess my life is not important to Jeep.

I am experiencing an engine stall problem. I bought the car (Jeep Commander) in the UK for 136 thousand. A similar car has been recalled in the US, but nothing is being done in the UK. I dont know where to complain, and I think it is a manufacturers fault.

I buy Jeeps and have had four in my life. Its a fun car to drive and its sexy too. It keeps the cool in style look and sense cars are so expensive today costing more than the lower 80% of Americans even make enough money to pay to own. This one is a little better or easier to buy. One problem is the transmission on all four of my jeeps breaks down after the 3500 mile warranty expires and its a major fault in jeeps.

Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the correct upside down position. I was driving appx 65-70mph and side rails ripped out of the sheet metal in the roof. Luckily no one was hurt. My $1700 board was demolished. This is unacceptable.

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on. I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joes insistence, Aaron had Howie reinstall the Remote Start. Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avengers remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it. Why cant we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wifes name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

The worst vehicle that I have ever own. No... the worst investment that I have ever made. This vehicle has given me nothing but issues. I think that I may stop parking it in the garage and just park it at the mechanic every night. At 30000 the thermostat failed; at 50000 miles the water pump failed; soon after the head gasket blew; then the head itself; then the water pump again; the heat; the alarm would go off when driving; had two batteries die due to a draw somewhere; the camshaft had to be replaced; the cam sensor; oh... lets not forget the oil sender sensor and now back in the shop because it randomly stalls at speeds over 40 miles an hour. I feel like I am driving a Yugo.

I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISNT COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I dont know if this malfunction is due to the vehicles prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month. Thats where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but dont waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) wont cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if Im interested in purchasing another Jeep LOL!!! UM ** NO. IM NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.

I buying Jeep Patriot 2014, 6 month ago I start heard noise first. The brake, when I back up make noise the pads. I brought the car to Jeep Chrysler. The mechanic told me that noise is normal, for me not, because is brand new car. So now I have squeak noise in the suspension, so I found out in Google cars noise problems. They show exactly the noise and the problem and where they need to fix. The car its not bad for the price but so many noise for brand new car. I hope this can help to anybody.

I love my Jeep Patriot. It is extremely reliable, and in wonderful condition. Since my car is front wheel drive, it is common for my front tires to skid in the rain if going at a fast speed. I love the color of my vehicle, and the shape of it. The trunk of my car is very spacious, I am able to fit a lot of things back there. Also, the back seat of my car is spacious. I enjoy having cloth seats because it is hot where I live, and leather seats would burn me. The only complaint I have in regards to my vehicle would be concerning the middle seat in the back row. It is uncomfortable to sit in that seat because there is not much space to put your legs. Sometimes I wish the car was a little more technologically updated, but other times I love the simplicity of my car. Less technology, less problems.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

2017 Jeep Renegade - Received a tiny chip in windshield, parked car in garage. Was going to take to repair shop for seal injection and found a 6 inch crack extending from small chip. AND replacement windshield is back ordered for two months AND cheapest one is $800. WOW! Maybe buying a Jeep was a mistake.

Lemon Law help with 2016 Jeep Latitude 3.0 FWD: I bought a new Jeep from Nyle Maxwell Chrysler Dodge in Austin, Texas. From the get go, they allowed each bank to pull a hard pull credit instead of pulling one and telling banks it was a soft pull. This tanked my credit, but I digress. From the start, the wipers failed during a storm. They came loose and grabbed the other wiper and I couldnt see past 100 yards on a one lane toll! Only by the grace of God did I not crash. I found the closest Dealership and called, but service didnt care that I was traveling through Houston. They told me to leave it overnight.I tried Rivercity location and the service manager saved the day when another service guy laughed at me when I told him I nearly could have crashed. Betty, the Service manager told me to come right in. The rain was less violent by then. Because it was a new version of Jeep, they had no parts and took the wipers off a new vehicle. A month or so later, there was a recall on wipers, which my Dealer handled when I took my Jeep in for a cruise control problem. The cruise control would not maintain a 2-3 mile range after going down even a low grade hill. It would go up to 12 miles more, and then attempt to slow, but it wasnt a smooth transition. It was Jerky, but not dramatic, but unacceptable.They updated the computer, installed new wipers and told me that maybe the cruise control would fix by update... but it did not. I would add that I was given a rental car, but find it unacceptable that you make an appointment, and they cant look at it for 4-5 days! There seems to always be recall backlogs! The second time I took it in, I allowed a guy in service to test drive it home and back. My advisor drove it, too, but because no codes came out on computer, they couldnt do anything. Both also said that the cruise worked fine... so, I go pick it up and bam! It still does the same thing going on a hilly area in San Antonio, but not huge hills, just low to medium grade hills.As a side note, I use my car to earn money, and each time they test it and give me a rental, I am without any way of making bank! My first oil change was a normal one, averaging 21 mph, but since then, I use full synthetic and it went to 24 mph. I came to work in Austin, and the auto stop and on feature stopped working. This affected the RPM, which now never goes down to zero anymore. Ive burned through a tank of gas after only 150 miles, getting 19 mph! Of course this was on a Friday afternoon, too. So, I cant earn what I need, defeating the purpose of coming to Austin, and next week SXSW travelers begin to arrive. I CANNOT AFFORD TO MISS IT, YET CANNOT AFFORD TO DRIVE THIS LEMON!The other issue is when the auto stop feature was off and I would go down a steep hill, the brakes would come on and slow me down! This sounds like a transmission problem, too! Is Chrysler waiting for the warranty to expire? Ive got nearly 25,000 miles now and need help to get rid of this lemon. There is a lemon law, right? Angry and broke!

Brand new car broke down - New car overheated in the week it was to be repaired! During this time, no one even apologized and offered to give me another car in return! Friday, I took it and it turned out that the cause of failure has not been arranged and the car overheats again! I depend on my car, and a week I had to sit home and not work! I do not know now how long do I have to wait! I called customer service, Jeep and nothing good has happened! Please help! I am paying now for what I don’t have!

Purchased a 2008 Jeep Patriot. Ive had it for about, oh 3 years now. After reading everyones stories, I am not sure if I want to eve go with a new vehicle, lol, only because since I have had my jeep. I have put 4 tie rod ends on this puppy as well as 4 ball joint in the last three yeas. And just yesterday, I went to pump my back tire up and I have another busted tire sensor making it the 3rd one have to replace. And now my brake drums needs replaced and check engine light has now came on. So thinking KIA is a great car, found out that will be the last car I will buy, and Ford no way Pontiacs ignition problem and Jeep Cherokee. I mean wow, at this point I think a horse would be more liable than Americas crappy cars and customer service is something else.

My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.

I have a 2008 Jeep Commander, most recently while at the stop light the engine shut off.... This is a scary situation to be in especially when young children are in the vehicle. I have experience many, if not all of the problems other consumers have complained about; however, by far this is the worst. How Do I fixed it? Since the service people have no clue?

My wife was driving our 2010 Jeep Liberty and pulled out from a red light. The Jeep would not stop accelerating and she was going 60mph in a 25mph. She was pushing the brake with one foot and holding the gas pedal up with the other foot to try to get it to stop. It wouldnt stop until she put it in neutral. The brake should override the gas pedal but didnt. This Jeep had the APP sensor replaced due to defect 11 months ago and after being towed to dealership, I was told it was the floor mat that came with the vehicle from the dealership. It was towed back to our home where it still sits undriven. I cant believe after two incidents they act as if we are making this up. There seems to be issues with Jeeps drive by wire system and the APP sensor is an issue. Why not leave the old cable system alone? It worked fine for 50+ years.

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

Purchased 2014 (new) Jeep Patriot from Nielsen Jeep/Dodge in East Hanover NJ Route 10. Computer on vehicle failed twice costing us hundreds in rental car fees as well as the inconvenience. The dealer does not cover the rental car and each time we drop the car off we have to wait almost a week before they will even look at it. We are also forced to pay an initial fee to determine that it is in fact a warranty issue. The computer is covered, but not the initial evaluation fee or the rental cars. I would think Nielsen/Chrysler would stand behind their product. We now have a car that is unreliable and we dont know where to turn. Is the computer going to fail again and strand us on a dark road in the middle of nowhere?

Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a whirring noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when I would drive it. When oil gets low motor will shut off. It would stall when making turns. I looked for leaks and didnt find any leaks. I noticed the jeep burns at least 2-3 quarts of oil every 2,000 to 3,000 miles. I called Dealer and Chrysler Corp. They said the same thing. Now I have to fill up with oil between oil changes. Sad, This Jeep burns oil like a old car.

I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.

I bought my Jeep Patriot new off the lot. In fact I bought one that wasnt even on the lot. They had to ship it in from up country. I fell in love with the look and feel of it as soon I saw it. Ive put 90,000 km. on it which is a little more than normal and I havent had one bad experience with it yet. As long as you dont count going to the dealership for maintenance. But I solved that too. I just do it myself now. I obviously cant do everything myself but I do the majority. Ive always wanted a Jeep, but could never afford the $35k price tag. That is until they made the Patriot. Its still the same old Jeep style and attitude but with a little more road etiquette behind it. I know I wouldnt be taking it rock crawling, but since Ive modified to its max, I can go just about anywhere. Through rivers, anywhere you take your F-150, Nissan Xterra, Dodge Tacoma, Ill be right there beside you. Im 110% satisfied with my Jeep, and I wouldnt trade it now for anything.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

Jeep Grand Cherokee 2001 - I have been waiting for several years to be contacted by Chrysler regarding the potential problem with the rear gas tank exposure, as the gas tank blows up when you are rear ended by another vehicle. Many deaths have occurred and we are still waiting for the safety issue to be resolved! Please let us know any status of the rear end gas tank issue. Many thanks.

My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldnt start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesnt lift the car up high enough to change the tire.Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldnt fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I havent even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. Whats next? A five years old without off road driving and it is falling apart. Not cool.

My husband and I bought a 2017 Jeep Renegade Trailhawk the year it came out. Since then, weve had several issues pop up. One of the major issues is that the car is sluggish and wont accelerate fast enough. Theres an under-powered engine and a transmission thats clunky and seems to jump gears. For example: When the car slows down it jumps gears. I can foresee that this could be a major safety issue at some point.At about 20,000 miles or so, we had to bring the Jeep into the dealership to get fixed because the remote start wouldnt work properly, the paint was already chipping off of the Trailhawk emblem and the seatbelt wasnt installed properly and was clicking. Jeep had this car priced at around $30,000 with all of these issues. My husband and I wanted to trade in the Jeep and they were only going to offer a trade in amount of about $15,000. My father always said that a car is nothing but a pit to throw your money in. Some pits are a lot deeper (cough cough: JEEP!). And this one youre better off just passing by.

I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATOR made of combined plastic and aluminum components. I had my faulty radiator replaced 5 times since I bought it due to horrible leaking! This design flaw of PLASTIC components, COMBINED with the leaking the radiator ALWAYS RESULTS to ENGINE DAMAGE DUE TO 1) valve gasket busted, 2) coolant mixing into the ignition chamber or within the cylinders, 3) Valve seat problems... ALL causing CYLINDER MISFIRES. The downside... is VERY, VERY expensive as in the thousands of dollars! Radiators hose are also troublesome. There are many issues with Jeeps product and 3.7L engine design, that many in the World wide web consider it a JUNK (SCIENCE). Wondering, they have discontinued the LIBERTY design?What I have observed is the MIXED plastic components also found in its interiors, electronic issues, fan clutch issues, power steering noise issue including rack & pinions, hoses and belts and become easily TOO rotten, I have been upkeep with maintenance: Synthetic engine oil, transmission fluid exchange, Coolant exchange, Rear diff exchange, Air filters, BELTs and tensioner, etc. BUT still it boils down to the Radiator plus minus ENGINE cooling components. FEEL the HEAAATTTTT! LESSON Ive learned. STAY AWAY from a JEEP PRODUCT!

I purchase this 2009 Jeep a year and half ago. I have had nothing but problems with it. I had to replace the brakes when the dealer claims they were just replaced and cant forget the rotors, struts in the front, alternator. I went to Virginia on vacation and 50 miles outside of Richmond, I had no power in the Jeep. The Jeep was still running but when you push on the gas, nothing happens. We stood on the side of the road for an hour to let the Jeep cool down and the Jeep started up with no problem. I was going to the Cape and the Jeep stalled again. No lights came on. When we turn on the A/C, the Jeep stopped moving and we had no power at all. I took the Jeep back to Harr Ford and they claim that they couldnt find anything wrong and there wasnt anything wrong with the Jeep. I ask them,then, Why does this Jeep keep losing power? No one had an answer.To Be Continued... going to another garage.