I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of email correspondence, phone calls, and online credit applications, I went into the dealership. I only traveled this far away from home because I was advised via email and telephone that I was approved for a car loan with no money down. Once I arrived at the dealership, I was asked for a $500 down payment. I refused to do this as this was not what we had previously agreed upon. As with many auto dealerships, they told me what they thought I wanted to hear to get me to come in. I refuse to make the down payment because I felt I was totally misled for an entire week. Jason ** and Elizabeth ** were the individuals I dealt with. I went to a dealership less than a mile from my home and purchased the vehicle I desired. They will never receive any of my business and as many people as I can spread this to will be turned against them. They should not make a practice of lying to their customers as this is NOT good business.

I purchased a 2011 Buick Enclave with 35,000 miles on it a year and a half ago. First 3 months I had it the transmission went and needed new brakes. Its been in dealership 2 more times with a squeaking noise that steering wheel makes. Both times I was told it was fine. Now its back at the dealership because it suddenly wouldnt start. When I finally got it started a message appeared stating that engine only has half power. Not to mention that as you are slowing down from a speed of about 50 mph the front end feels like it is skipping. Guess I will be told that is nothing either. Each time I am without my vehicle for days. Guess I should have kept my Honda Pilot.

My first car was a brand new 1989 edition and I like it. It was durable and I had it for 5 years before I got my next car. It had outstanding mileage and it was safe to drive. I had the complete package. The color was blue and it had sunroof top electronic Windows, AC, and alarm system. It makes me feel great. The car had a lot of room for 5 people to capacity. It was my family car. Thank you. Remember what you pay for is what you get.

Be driving down the road and the radio just stops playing and the touch screen will not work, dont know what to do. Called the dealership waiting to see if its covered.

The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.

2012 LaCrosse - Heating/Cooling issues on the driver side... i.e. air conditioning on in the car, heat blasting out of driver side. Touch screen no longer works. Clear coat has failed in several spots. I have detailed cars for 25 plus years and I keep my cars paint protected better than most and I have 6 locations on the bumper where the clear coat has peeled off, and now a new 2 inch piece of clear coat missing on the driver side front fender.

This car dont have a lot of the update in them. It has no backup image and is not good on gas. Hard to find parts for the car, too, but the car drive smoothly and is easygoing, too. And its good for the space inside the car. You can set 4-5 people in the back and its got very Nice seats, heats very quickly, cool off very fast. Theres lots for room in the trunk, too, so its great for travel, and it is nice looking on the outside. Its very good quality.

2014 Buick Regal GS - First, the good about the car. It has a really nice ride and the 4 cyl turbo has plenty of power, and I come from owning vehicles with over 400 horsepower (only because I want a vehicle to do what I want it to do when I need it to do it). The Regal is nimble, agile, and comfortable even on long drives. Sound system is ok (underpowered) and I have the premium bose system (actually every option available).The bad… After about 6 months, the dash started squeaking (for lack of a better term) and rattling and I found that the trim ring around the instrument cluster is seemingly just pressed in, therefore the two plastic pieces hit each other at certain vibration thresholds. Also the center console below the radio and controls is pressed in, probably using some kind of sticky tape that is not very sticky, and it squeaks, ANNOYINGLY.The Gracenote audio software seems to take everything available in the usb, sd card, and smartphone audio inventory and initializes it each and every startup because if you play music from say the phone, then get out of the car, say to shop for a few, then get back in, it cant remember where you were at. So many pain in the ** things with the implementation of the interface that I cant believe it was actually released to the public. Seems like it was developed in a vacuum, meaning without any input from people that use media devices. A child could have tested these things. I also added about 150 lbs of batting in different areas of the car (hollow spots). Youd be amazed at what GM calls soundproofing or sound dampening.The Regal, while it looks nice and there are several other nice things I could say about it, such as whoever designed the exterior and specd the wheels and tires as well as the ground clearance in the front (so you dont rip off very expensive plastic underneath the car when parking) did a good job, also the steering wheel is a great improvement over the 2013… Anyway, one of my real concerns with quite a few cars is that it is 2015 and we still have vehicles that have chrome in either the WRONG place, or angled poorly and at certain times of the day, practically blind anyone in the front seats. This isnt just for short periods of time, say when the sun is directly overhead, or at exactly 6pm pst in the bay area California, no, this is most of the day. It was so bad I removed mine, shift trim and painted it.Follow up pics for my review showing the materials used to dampen sound in the Regal cabin. Just a small example, there are several others. Look at the little accordion style batting used in what is a very large space inside the rear trunk covers.

A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.

Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.

I have a 2013 Buick Verano. The paint on the hood and roof is fading. Its Ebony Twilight Metallic. I love my Verano and plan keeping this car for a long time. Was wondering if anyone else is having this trouble or what can be done about it.

With Buick, you can have a sunroof put in, remote start, security alarm, leather seats, Bose stereo and speakers, always worth the money. DVD and CD player with USB attachments are installed too. The smooth lines of the body, the distance in the lights, without leather also, stereo, surrounding sound, feels like it had a lot of room when riding passengers. I can take myself, my mother, three other grown adults and have so much leg room to stretch out, you dont feel like youre squished, on top of each other. Park Avenue had more of a luxury feel to it, nice leather, drives easily, comfortable, feels great on the road, feels like youre in your chair at home. Definitely recommended.

I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.

I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.

I liked my Buick. They offer a vast variety of cars, I had a hard time choosing between a Buick LaCrosse and a Buick LeSabre. I ended up getting the LeSabre. My Buick LeSabre was red with red interior wood panelling on the dash with a wood steering wheel. It was an automatic and it drove smoothly. My Buick LeSabre had seating for six, three in the back seat and three in the front seat. There was bench seats in it and it sat each of my family members comfortably. I choose to upgrade the radio to a CD player, windows to power windows and locks to power locks upgraded to anti-lock brakes.

The appearance of the Buick looks like a luxury car but some models are very affordable. The standard features meet my needs, but there are many upgrade and personalization options. There is dual climate control, leather seats, different audio options and gps and there is also a Sirius radio option. Buick has always been a brand with ample passenger capacity. That is one of the features I most love about the Buick. Sometimes we go out with friends and there is never a problem with room.

Have had lots of trouble with the Lacrosse. It only has 55,000 miles and Im the second owner. Already replaced a catalytic converter (thankfully under emissions warranty) and also another module. Car now sounds loud when accelerating. Also seems sluggish at times. The check engine light does not come on now though. Very disappointed with this vehicle. It looks very nice but all that doesnt matter if it acts up a lot. Never had a vehicle give me so much trouble at such low mileage. How can you make car payment and pay for repairs?

Why would a company install heated seats and not have a heated steering wheel. In winter, in Canada, a heated steering wheel would be preferable to heated seats. I would like to hear an explanation of why the arrangement is preferable.

While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.

Buick has multiple models providing a wide variety of performance. Great selection. Pricing and service is exceptional. Dealerships are professional and customer focused. Appearance stands out from similar automobiles. They are sleek and streamlined reflecting modern trends. They have multiple features to ensure comfort and style combined and have latest technological devices to make the driving experience classical. Great car: reliable and dependable. Spacious and well planned interiors. They hold modern family numbers easily and comfortably. Great for comfortable long drive vacations and visits. Also fits friends and acquaintances comfortably and adds to the enrichment of the experience. Buick also offers the ability to personalize individual cars. Upgrades are available to each and every feature. Car feels as if it was designed by the owner. Only thing missing is the name of the owner on the car. Would purchase a new Buick every three years.

Car stalls and the crash light suddenly goes off, but Ive not crashed.

Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.

My Buick has great passenger room and trunk space. I had ample room to get laid and you could easily fit 4 bodies in the trunk and plenty of leg room also. Wasnt a fan on the bench seat. It had the premium stereo, the acoustics were great. I was surprised at how good it sounded and liked it. It was great. I ended up with the Buick as the result of necessity. I didnt seek it out thinking it would help me score some tale. I didnt personalize anything. I suppose I couldve gone to a dealership and seen if there was any way we could help make the car not look like it was owned by someone named Gladys. They only make a few and I would like for Buick to make a real comeback. They are a high end automaker who has watched their sales dwindle for years. Its time for a rebirth.

I have a 1998 Buick Regal GS. Ive owned it for 10 years. There was a recall to address a valve cover gasket that allowed oil to leak on to hot exhaust causing fires. The gasket was fixed. The car continues to leak oil onto the exhaust and the catalytic converter. Also the car cuts out when the turn signal is used. It restarts. But when it cuts out, power steering and brakes are inoperative. Many Buicks and GM vehicles do the same according to the NHTSA complaints. Why is there no recall? This is why people buy Japanese. We were told not to park the car in the garage or close to the house.

Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but 2 sections of paint missing. I have pictures of another Enclave in for service at the dealership that has paint missing in the same exact spots. Buick wont cover this, saying that its because we drive it on a dirt road. So, buyer beware... If you live on or drive on a dirt road - BUICKS ARE NOT TO BE DRIVEN ON DIRT... DO NOT BUY ONE. (Our Chevy Cruze and 2 different GMC Acadias that had 75,000 miles on it never had any paint missing.)

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.

Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

This car is meeting all my needs. It is just the right size, sit high up and not too large but big enough and lots of colors to choose from. I like that it has on Star and XM radio. However, the back windshield wiper does not lift up to get the glass totally clean and this really bothers me a lot. They need to figure a way to fix this issue. But other than that, the Buick Encore was the most comfortable car I test drove. It also easily seats five people comfortably. It handles well in all types of weather and is good on gas.

I went looking for a different type of car. As I looked I saw several of this brand and they all seemed comfortable. And yet they were fuel efficient. I have found it to be both. It is not as sleek as I would like but that is due more to the age of the car than to the workmanship. I overall like the style and appearance of this type of car. I have electric doors and automatic locks are not present but that is due to age of the vehicle. This vehicle will seat 6 people comfortably which was great. Yet if there are only 2 people it is comfortable and effective than I thought it would be. It is good that it has child proof doors.

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.

There are so many models to choose from. Whether you have a family, are a couple or single, you are sure to find one that fits your lifestyle. My Buick Regal has four door with keyless entry, power windows, super great air conditioning and heat. Extremely quiet ride. The factory radio even sounded wonderful and I upgraded it which was excellent. I also had special rims and chrome put on the car. I also was able to custom order the color of upholstery I wanted. You had choices of that as well. Leather or cloth. And had I wanted, I could have had the console different. I also added Bluetooth so I could talk hands free. My Regal was very spacious. I sat the oldest upfront and had a car seat and my 2 daughters in the back. They were able to sit comfortably, with plenty of room, which is very important to keep fights from occurring.

Initially you would be blown away. Its so luxurious and comfy inside. Great features. Seems high end. STOP! Dont let that fool you like it did me. Dont believe my review. Just google complaints with Buick Enclaves and thousands of consumers have the same complaints as me. The transmission and powertrain needed to be replaced. Was stuck on highway out of town several times with transmission, powertrain, and StabiliTrak problems. The SUV decelerated to less than 10mph many times on the road... DANGEROUS. That check engine light stayed on. I took it to many many mechanics who could not fix it. Buick wants you to pay to just replace the whole thing... thousands of dollars. If I didnt have an initial extended warranty I wouldve been out $3k when it 1st happened on natl highway. The wave plate needed to be replaced then. The valves and hoses constantly break and leak and need replacing. I have spent thousands out of pocket as a teacher and single momma. This car is a money pit! Beautiful, spacious. Comfy, but you will never be able to relax! Passenger airbag light is on and rear backup alert is on. The airbag alone in a passenger seat 800. For what you pay for the luxury car, you might as well drive a cheap car that gives you no problems. GMC wont recall these terrible engine and transmission problems either though they know about it and many consumers complain about it. Rip off. They should spank themselves! They deserve 1 star.

Have had a problem with my 2002 Buick LaSabre Limited for months and had it in the the Garage down the street from me and now at Palm Chev in Ocala, Fl. When driving this vehicle down the road, a red light comes on and then a beep beep, and it stops. This has become a safety hazard and after 5 times and 4 new sensors, its still doing the same thing. I am wondering if someone higher up could be contacted to see if there is something the dealer has missed. They have had my car now for 3 days and nothing shows up on the computer, and when they drive it nothing happens. I have spent over 1700.00 getting this car right and now I am afraid to take it out on the road anymore. It have around 50,000 miles on it and is a beautiful riding auto but I would like to find somebody who knows something about this problem. Can anyone advise me as to who to contact?

In November 2016 we decided to own our new car (Buick Encore). Purchasing a new car is not a decision that I made lightly. I entrusted my family life and safety in Buicks hands, only to discover that they did not have my familys best interest in mind. We got older ones before, however this was the one I liked the best. It is a nice car, but with problems. This car has 2000 miles now and is in the shop for 2 weeks already to be fixed. The problem is that the engine overheated on the way home from school. I had my daughter with me which was so scary and unsafe. I got the car in the shop and they said that the cooling oil and the oil are mixing together which should not happen. They said that this will be a easy fix and the car will be good to go again in 2 weeks. 2 weeks have passed and I get a phone call from the shop that said that they need more time because some of the parts did not come yet. He ordered couple of pages of parts and will take more time. I am concerned for my safety and my family safety that this car with a couple of pages of parts being replaced and the engine being taken down... This NEW car will not function as a new car ever again. I wanted a new car for safety and comfort which I lost in the moment that all this happened. My experience with Buick Encore is not even close to comfort and safety and I dont feel safe to even try to take it back home. What I wanted and still want is a new car.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.

The Buick has cruise control, air conditioner, power windows. Its good on gas mileage, has airbags, all wheel drive, manual trunk, GPS, and leather seats. Its a very beautiful designed vehicle. It has great bumper to Bumper warranty, and good prices. Its a good performance vehicle, and has lot power, lot of color design on the vehicle, and comes with extra seats. There are vents in back for Ac and heat. This vehicle upgrade is wonderful and the technology they did to this vehicle is awesome. Its a wonderful personalized vehicle for customers looking for in a vehicle. There are more rooming vehicles on the market. The extra seat in the back helps out a great deal. You can the back seats down, tuck them out also. You got to look at this vehicle.

I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. Its as if the problem was caused by the sun. but his car has always been garage kept. The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.I dont feel that we should have to pay for this repair. It is a manufacturers defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.

Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.

I bought a 1995 Buick Regal Custom with a 145000 on it from my neighbor. It was his granddaughters. A few people owned it before her. I guess they never used the locks. I used the remote to lock and unlock the doors. After a few weeks I was locked out of my car. It kept making a clicking sound. The key would not even unlock it then. This went on for an hour before I could finally open the door. Then after that on another day my husband, my 5 yr old grandson and myself pulled into our driveway I hit the lock button in the car to unlock the doors so we could exit the vehicle. No such luck. The clicking noise started again. We sat in the car for an hour, still could not get out of the vehicle. I called my son who lives 20 minutes away, we drove to his house listening to the clicking in the doors all the way to his house.After we arrived we still could not exit the car until he disconnected the auto lock. After that, I figured everything was good to go. Guess what, I locked the drivers side door manually, my husband locked his door the front passenger door manually and I locked the back doors manually. When we made it back home we could not get out of the car. We manually unlocked our front doors but they were not unlocked. I had to take my door key, put it in the lock on the outside of door and unlock it while I was still sitting in the drivers seat.After I got out of the car I had to unlock the passenger door. The back doors unlock from the inside but not the front doors. I had called Buick. A Foreigner told me since I bought the car used and for how old it is, she could not help me. That it was not under warranty. I told her if I ever get stuck in this vehicle from a wreck, fire, etc. There will be a big lawsuit. I have never in my life had a car that would lock me out of it or in it. I never lock the doors while I am in it. But when I park it at home or out shopping I lock the doors. This car should of been recalled years ago. Is there someone that can help me with this problem.

When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.

Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.

I went from a Toyota to a Buick because I wanted to buy American. BIG MISTAKE. This Enclave Premium is going into the shop for the 2nd time in 800 miles The Toyota never went in for anything in 60000 miles

2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine light. 24th, told loose hose. Oct. 22, 2K miles later, engine light. They rebuilt engine (piston, rings replacement), picked up on 11/5/14. 11/7/14 engine light on, returned to dealer.

I dont know how well those guys have road tested the 2011 Lacrosse v6 with the 18 wheels before they put it into production, but I can tell you they did not do a good job. I am one of the unlucky owners of the 2011 Lacrosse and I am completely disappointed with this supposed luxury vehicle. The main culprit is the terrible road noise coming from the wheels. On any surface that is slightly rougher than completely smooth asphalt, the noise is very excessive. We compared the road noise with a 2002 very used Nissan Altima and found noise in the Lacrosse to be much worse. Especially on any metal junctions, such as the bridges and overpasses, and on rough cement or asphalt surfaces, the tires sound as though someone was hitting the vehicle with a hammer on the metal joints and there is that overwhelming low frequency noise like a plane flying in close proximity on gravel and other rough surfaces. The tire noise is the same on all the 2011 Lacrosses with the 18 rims. The other problem is the exhaust. The two mufflers sound like a boom box at very low rpms. We plugged one up to test where the noise comes from and found the car 50% quieter. Apparently the other muffler is just for the looks and does not serve the purpose that it was designed for; that is, muffling the noise. I did not have a chance to see if you did anything about the tire noise on the 2012 models, but I did see that they did something with the exhaust system. I am a dissatisfied owner and will most likely never buy any GM product again. I have contacted their customer service on multiple occasions, but to no avail. I only wanted them to put the17 wheels on, which are much better suited for this type of vehicle. I hope no one else gets fooled like me. I have read many reports by the owners on the web, I guess they must be deaf.

Let me start by saying that up until now I have enjoyed my Enclave, and was looking forward to buying a newer model but after today I will never buy a Buick again. I got in my car Christmas Eve to go to work and found my headlight pointing down only casting light 10 feet in front of the vehicle. I called the dealership and made an appointment only to find out the entire headlight assembly needs to be replaced at a cost of $1753.00 that’s right almost 2 thousand dollars for one headlight, so I called corporate saying in so many words, Sorry youre on your own.You would think that a part as expensive as a new transmission might have the warranty cover such a ridiculously expensive part as long as the drivetrain. Alas no. So of course not knowing if the other one is going to go in six months I would not in good conscience ever recommend buying this vehicle due to the cost of just maintaining it’s drivability. Save your money buy the Acura with more power and reliability just for your own peace of mind when a headlight on the vehicle can put you in the poor house.

First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.

The vehicle when it is supposedly fully equipped, has the control lever to recline the front seats in a most inconvenient place and difficult to reach. You cannot put a set of golf clubs in the rear compartment unless you put down one of the rear seats. Noise level is very high inside the vehicle.

Bought my 2017 Buick Cascada new and had no problems until June 29, 2019. Since then nothing but problems. Four attempts to repair at one dealership between June 30 and the middle of July. The dealership claimed they fixed/replaced crank shaft and can shaft three times and the issues were unrelated. Returned car to me leaking oil. Second dealership has had car since first week of August with turbo part 30 to 60 days out. GMC representative informed me that’s a parts issue not theirs and since they plan to repair it they are upholding their end of the deal. I thought the deal was a quality car?!?? Apparently the deal is provide bare minimum and expect consumer to be happy. I expected more from Buick. Should have stuck with Nissan. Less flash but a lot more reliable!

They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!

The Buick Enclave is a new SUV, and we love it. Weve never had an SUV before, and this new car rides so well. It has Bose audio, great visibility and wi-fi for my tablet, which is truly great when on a long trip. It averages 20 mpg in town and more than 26 mpg on the highway. However, it doesnt have on windshield graphics that tell you how fast you are going. We have that on our LeSabre, and its a real safety feature. Nevertheless, weve had several Buicks and highly recommend them. They are also American made!

Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.00 miles. I cannot begin to describe how awful my experience with Buick and this Enclave has been. Ive owned this vehicle for 3 years bought it used at 30,000 miles with full maintenance records including tune ups and oil changes. Since Ive had the vehicle I have experienced the following: I have been left stranded on the freeway 4 times with 3 small children ranging from ages 3 months of age to 5 years of age with the same recurring issue Reduced engine power. I kid you not, the vehicle begins to fail locks up and then shuts off. I cant begin to describe how incredibly dangerous and frightful that experience is of having your vehicle shut off on you while traveling at 50-70 miles an hour with small children in the vehicle. And to make matters worse its out of warranty so I have paid over 13,000.00 in repairs alone. At least once a year our beloved family car shuts off and leaves us stranded in an incredibly dangerous situation and all Buick can say is we are sorry, you have had such a negative experience with this vehicle. Maybe its just a bad batch, lets offer you a newer model. As delightful as that sounds its not something I cant afford to do when I have paid you in full for a vehicle that doesnt work. And these vehicles are not cheap. Yes its a beautiful vehicle and has great features such as on star, blue tooth, heated leather seats, full 3rd row, towing capabilities, wood trim and all the other bells and whistles but Ive spent more money than any consumer needs to pay for a newer vehicle with low mileage. Since May of 2013 Ive had the following issues, power steering failure, reduced engine power (yearly occurrence), replacing a water pump twice, fuel injectors twice and transmission issues and those AC failing on one side of the vehicle. My biggest concerns are Safety and Reliability, your vehicles are not safe. I am proof of that and I have all the towing documents and dealership repair receipts to prove it. When you hear Oh my goodness, you are all lucky to be alive from your own Buick service technicians and other customers when explaining to them why your car is not working and why you were walking in from a ride on a small and uncomfortable tow truck with 3, yes 3 small children in car seats... you might just want to reach out to your customer and offer them a replacement or reimbursement. This is not how I would handle my business, this is not the type of poor service or experience any customer should endure, especially a client who has been loyal and understanding and paid their vehicle on full. I hope this helps other very frustrated consumers like myself who do not plan on remaining silent while companies like Buick continue to make money and make mistakes that might one day cost us our lives.

I my a 2015 Buick Enclave. Even though dealerships have asked me to trade in for new model, she is such a beauty. Im gonna keep her as long as I can. She sits nicely in the road, which is to say that she owns her space. Her interior from interior night lighting to leather seats are wonderful. She is a big girl so it does take her a few seconds to hitch up her skirt for quick move, but when she does you know that she is gone. My husband gave her to me as a Valentines gift. What a WONDERFUL Valentines day present she has been. I go in the garage sometimes just to look at her and possible think of somewhere to take her. LOL

I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,000 miles on it and I thought it would be a good used car. I didnt drive it right away due to car insurance problems. We took it on vacation and the air conditioner worked until we reached our destination. I couldnt take it in for service due to my work schedule. Once I took it in, they told me that the air compressor was cracked and leaked out all the freon. I believe they knew about this repair when they sold me the car. The repair is going to cost between $500 and $800. I looked around and cant afford to fix it since it was financed. I believe it was a deceptive deal. They sold the car advertising that it had air conditioning when in reality it didnt. I was furious. I talked to the service department and also the sales manager trying to get them to do the repair. I have a warranty but of course, it doesnt cover those repairs.

Bought my Buick used with over 100,000 miles on the odometer. It had tires and brakes replaced. Have only replaced one rear wheel bearing, other than routine service since. Has been a very good car.

Buick has a great variety of vehicles. It was a wonderful color, kinda looked black but in the sunlight it was a deep purple. It had an on dash Gps that was placed very nicely, I didnt have to take my eyes off the road to look at it. It also had heated seats, for Michigan that is wonderful. My son is over six foot tall, and he did in the passenger side with comfort. The back seat was quite roomy as well. It had a hatchback making it easy to load and unload groceries. But I would love to buy the smaller Suv they have out now. It seems very stylish and so Good be excellent on gas mileage.

I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a head on collision that saved myself along with the other four passages in my car. I selected this car for several reason, but one main reason was because of its safety. At the time of the head on collision all 8 or 9 airbags deployed immediately which saved all of our life’s along with wearing our seatbelts. My Buick was so beautiful inside and out and if I ever have the chance to buy me another one I will. We all were so blessed to be alive after the hard impact from the other car. Looking at my car after the accident one would wonder if the driver or passenger survived. We all had some bruising, cuts, and some loss of hearing out of my right ear, but my beautiful 2019 Buick Encore saved our life’s that day. It’s because of my Buick we are all living today. I wanted to thank the Buick people for my life.

Although 2016 Buick Encore is a small 4 cylinder, it has plenty of power. Enough to get in and out of traffic, fantastic gas mileage. It has a great back up camera, blind spot alert, all wheel drive, Bluetooth, Pandora, etc. Can sign up for OnStar services too. Im pleased with mine.

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!

I have a 2012 Verano. Paint started coming off hood. It has never been parked under trees. Now paint on roof and top of truck is all faded. The sides are starting to look the same. Out of my bumper to bumper warranty 3000 miles ago. It has to be defective paint. GM is going to look at it they said.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me very few problems but gets good gas mileage and is great for long trips.

This car was the first model produced in this series. That said, it has quite a few problems. It consumes quite a bit of oil, as I am finding myself adding a quart of oil at least every two weeks, on average. Before realizing this, I had to replace the timing chains after the first 75000 miles, which is unfortunate.

Anyone having rodent/mice problems? Well, apparently the auto industry in attempt to go green has put SOY in their wiring, making your wiring very attractive to mice. My vehicle is currently in shop being repaired, although I have comprehensive coverage and the damage is covered, however, I have to the $500 deductible. Does anyone know who I take up the $500 deductible with, I dont feel I should have to pay this whatsoever. Ive read several class action lawsuits being taken against Honda right now for the same reason, I have not seen anything for Buick/GM as of yet. Any advice would be great, thanks in advance!

Buick has vehicles of all different types for all different people, it has small compact cars, 2 door and 4 door, SUV and large passenger cars. You can have all different colors and wheel types. They come with all different types of upgrades including blind spot warning lights in the side mirrors, back up camera with a large screen, seat heaters, electric mirrors with miniature mirrors to help see further behind you, wheels, navigation with built in screen, Bluetooth connection to your cell phone, sunroofs, Onstar, built in wifi hotspots and Sirius satellite radio. Plenty of room for 5 plus passengers in basically every one of their vehicles. And plenty of room in the trunk and still more than enough room in the inside of the vehicles. No matter how many people are inside the car you are comfortable and feel like youre floating while driving. Id definitely recommend this brand to people. Very awesome, and super pleased.

Replaced my very problematic 2014 Honda CR-V. Customer service at Buick was great purchasing this wonderful underrated vehicle. Love the styling, mpg, fit and finish is beautiful. Would highly recommend this vehicle.

This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied those were written in pencil and so are not valid. That is nonsense. But even still, I dug deeper and found another receipt, an original carbon copy on the yellow paper, typed out. They just ignored that, as they also ignored the OnStar system report showing a robust maintenance history with oil changes at about every 5000 miles. No matter. They closed the case. I still owe $15,000 to GM Financing. Why do they think Im going to pay it? I will get justice and have my credit repaired despite their evil tampering. And I will sue for damages too. And Ive started a Facebook Group for other people who have had problems with (what Ive come to learn) their notoriously awful, neglectful, careless, thoughtless, ignorant, unjust, and bullying customer service. This company should be gutted and replaced with a newer generation of younger executives who understand todays customer as well as the power of social media.**

I purchase my 2017 Buick Verano April 29, 2017 from Hanlee Hilltop Buick in Richmond, CA. The vehicle had under 40 miles on it when I purchase, so I felt that it was a brand new vehicle and with the deal it was great. My problems with the vehicle started in August 2017. I went out to start my vehicle one morning and it would not turn over. All my lights and radio came on when I turned the key. I called roadside service to give me a jump start and the vehicle turned over. I took the vehicle back to the dealership to get looked at and the mechanic stated that nothing wrong with the vehicle. The vehicle started up and I drove off. After that incident my vehicle start acting up again on November 23, 2017.This time the vehicle wouldnt arm and I had to lock it from the inside. November 24, 2017 the vehicle wouldnt start again. So my vehicle was towed to Lehmers Concord Buick since theyre closer to me. Concord stated that they checked my vehicle thoroughly and they couldnt find anything wrong with the vehicle. December 13, 2017 my vehicle would not start, Buick roadside came out and jumpstart my vehicle. So as of right now Im fed up, Im having more problems with this brand new vehicle. The mechanic specialist at the dealership cannot find the issue. Buick roadside service had to come out multiple times to jumpstart my vehicle or tow. Also my neighbors or family members would jump my vehicle.The service department ask me all the time, are you leaving anything on in the vehicle? No, Im not. If I was, its a new vehicle why is it shutting down. I had problem in Feb. 2018, end up getting an jump from a neighbor. My vehicle is still under warranty and Im afraid that they going find whatever is wrong with the vehicle after my warranty has expire. The wouldnt start on June 10, 2018 at a family event after the vehicle sat for five hours. I had to get a jump from a family member. Again, on June 16, 2018 went out to the vehicle after shopping with my daughter for a couple hours and the vehicle wouldnt start. I took the vehicle to Buick on June 18, 2018. They again look at my vehicle thoroughly and reset some things. Vehicle was running good for almost a month.July 13, 2018 about 1140 pm I was leaving an event went to start my vehicle and it wouldnt start. I sat on OnStar for three in half hours to try to get someone to tow the vehicle to Buick in Richmond or Concord. I end in Richmond around 430 am on Saturday and had to catch Uber from Richmond to Antioch. My vehicle was left on the streets cause Buick didnt have no open drop off location with a situation like this nor a drop box for keys. I went back to the dealership Saturday morning about 9 am. I was told that its nothing they can do to my car until Thursday or Friday of the following week. My vehicle would have to stay on the street until Monday morning. As of today Im trying to use the Buick roadside assist to tow my vehicle from the Buick in Richmond to Concord. Thats hassle, I spoke with a young man at Buick roadside and he stated that someone will give me a call within four hours due to my situation. No callback! I called this morning and received a little help, still waiting for the call back about my tow from Richmond to Concord. Im going have to take further action, cause I know Buick most likely not going to let me out of the contract. THIS VEHICLE IS A LEMON!!!

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

My 2010 LaCrosse check engine light came on; it was covered by warranty. The service repair person said that I have to pay $390.00 to replace the O2 sensor. I asked, “Why do I have to pay? Isnt the sensor covered?” He said no, because it’s the wires corrosion and then he said rodents/rats ate the wires. I didnt know that service repair specializes in rodents. Which lie is it? I dont trust car dealer mechanics. I dont recommend LaCrosses and their phony warranties. A rat ate my wires - yeah right! I’m not satisfied! I called everybody in the corporate branches - no one helped me! I also like to mention that if you’re a tall or big person, dont buy LaCrosse as youll hit your head and knees. Looks are deceiving. Dont buy cars in Woodbridge, New Jersey on Rt. 1&9. Poor repair service.

The Buick LeSabre was an affordable means of transportation and a comfortable riding car. It was a four door sedan, nothing more or less. It also has average looks and good gas mileage. I could not have asked for more at that time of purchase.

My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.

I really like this car and hardly any problems with it. Its my second Buick LaCrosse I have had and it has been a real good car for me. Lots of room, safe on the road and childproof locks in Windows.

I drove to the grocery store this morning. All of 2 miles. Then to the drug store. Total round trip, 4 miles. I came home, put the car in the garage. I had to go into the garage to put something away and the fan was running from the engine. I thought that was strange as the car wasnt even hot. It shut off so I thought it was ok. About 5 minutes later, I went back into the garage and once again the fan started again! I opened the car door and my inside fan was blowing at high speed. I came in the house, got my car keys and locked the car. Now it isnt turning on. It concerns me as I know most cars a fan will run after you have turned it off but never have I seen a cars fan turn back on. Anyone have this issue?

I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrolet Impala LTZ. After driving the Buick for several months now, I wish I had the Impala back. The Buick is a beautiful car with a huge defect. GM has designed and programmed the 6-speed automatic transmission to shift at over 5,000 RPM. At the high RPM, the engine noise is very noticeable. Perhaps the worst effect is that the high RPM sucks gas and the car gets nowhere near the advertised mileage. The Buicks engine has as much, if not more power, than the Impala so the high shift points are completely unnecessary. They will result in higher engine and transmission wear, and they are killing the gas mileage. I am seeing growing complaints from other Buick LaCrosse owners, but when I contacted Buicks Customer Service about the problem, they blew me off saying the car is performing normal. They wouldnt admit the other complaints, and refuse to discuss any remedy. When entering the highway and accelerating to highway speed, the transmission only uses three of the six speeds before reaching the speed limit. I choked when I heard the new Chevrolet Cruze TV commercial say, With the 6-speed transmission, it allows for lower shift points. If this is the way GM is going to treat loyal customers, then its time for me to check out Toyota and Honda. I dont know how Buick avoided the Gas Guzzler Tax with this vehicle. Someone must have lied to EPA.

Who makes Vehicles between cars and two full size SUVs. Buick seemed to contain a sleek, stylish yet realistic look. They stay up on Trends and tend to know what the consumer is looking for. They always try to provide the best looking and the most up-to-date features that come with their vehicles. And the quality is amazing. Also, I am satisfied that my vehicle is all the features that it does have to offer. Vehicle that I bought is very roomy, and has enough room for at least up to six passengers. Its a perfect family vehicle if thats what you were looking for.

I have owned many buicks that is why I am upset that at 39901 miles I had a steering ck leak. Bergstrom buick replaced the steering gear and alignment. The cost--parts-734.16 and labor 997.50 a total for some reason of 1731.66. I was also advised by bergstrom that this repair is only warranted for 1 year. I also noted that steering problems have considerable for this model.

We bought the 2006 Buick Lucerne CXL 2.5 Years ago @ Taylor Automotive in Martin, TN. We drove it down the road for a test drive. I drove, didnt drive very far, possible 3 miles. The Car drove sorta good. We bought it. That Sunday night drove it to work, we worked 3rd shift. The Monday morning got in the car, it would not go into reverse. So, I put it back into park and got the rpms up. Then put the car into reverse. It went in gear.The next day Tuesday got the tires rotated. The car had new tires on it. The guy at Melvins Tire in Murray, KY said, Bobby these wheels are bent. So, I called Jermany @ Taylor Automotive. And told them. They replaced 2 wheels. Then later on I found out the car had the wrong battery on it. I emailed Jermany and told him. I Also took pictures and got on GMs website and called GM to confirm if it had the wrong battery on it. Jermany told me that it was the right battery but later on he retracted his words and told me the battery would be there Tuesday. Then the car kept on not going into gear, so I called GM and they told me to take it to the dealer. So, I did.Taylor Automotive said there was nothing wrong with the transmission. Which 2.5 years now it still doesnt go into gear right away. The dealer told me that the new Buicks did the same. I have a 1977 Chevy Nova, it will go into gear in any position. I bought one other wheel because Taylors would not replace it. There is still one more wheel which is bent. They are 17 wheels. I have it documented @ GM that all this is true. I will never buy a GM product. I am going to send one of the bent wheels to GM CEO so he knows what kind of the cars that Taylor Automotive is selling, being a GM dealership. I have more for later.

I was forced to purchase a new to me vehicle after my 1989 Chevy CK1500 pickup truck with 750,000 miles on it was totaled when a kid ran a stop sign. On 2-21-19, I purchased a 1991 Buick Park Avenue Ultra from a farmer that parked it outside on gravel. It had 116,000 miles on it. I paid $2350.00. I had some work done by my local garage that I have been doing business with since 1988. It needed a new gas tank, shocks and a few other items. I have it serviced regularly. Due to being parked on gravel, rust has taken over the undercarriage. I need to replace the car not because of mechanical issues, but because it is rusting away. I like this car so much that I am seeking another one. **, my mechanic told me to stick with the 3600 Series motor and do get a turbocharged one. He said that you have to change the oil in the turbo unit. I agreed. I no longer have the need for speed. Im 67, I want comfort. This car never failed me. I use to drive 100 miles a day back and forth to work. It got 30mpg on the highway and 20-22 in the city. I drove mostly on the highway. The car took me to Indiana twice, Tennessee twice without missing a beat. I know how to parallel park. I can turn on and off my headlights and wipers. The problems I see here are people want all the bells and whistles. Well, there is a price to pay for all that.

I have a 2008 Buick Enclave. Has run well for the years I have had it. The engine failed a week ago. 149KM $9K in repairs and GM will do nothing about this. Dont buy any GM product. A joke to say the least.

From color to design, each one is a little bit different which made it hard to choose. But I finally did and I love my choice. Buick offers many options from window tint to wheels and rims. There is protective coat on the paint and special stuff to prevent stains inside. It is roomy, has good gas mileage, nice interior and I love the storage area. There is enough room for the whole family as well as baggage and stroller. It is able to fit 7 people total. It’s amazing because I have two kids and I am married so I can also take other kids with me if needed and have plenty of room without squishing people.

Buick has SUVs and pretty large cars. The newer ones are really lovely. Mine is a 2003 and its given me no trouble. I love the color of my Century- hunter green. I also like the design. Mine isnt very fancy but its comfortable. The seats make it feel like Im driving around a comfy couch. :) I like the leather interior too. Its big enough for me and my big dog and the trunk has space for everything! Its very roomy and theres a lot of space for everyone to move around. Leg room galore! I love it and would definitely buy another one.

I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!

Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.

I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I have ever owned by FAR. The steering column has been replaced twice, the car has leaked water into the passengers side cabin, and then the car leaked water again due to the sunroof rails and caused my Bose amplifier ($1000 to replace) to burn up. Today the wave plate for the transmission is gone ($3500) replacement. Apparently the wave plate is a consistent issue with any of the GM products but they have refused a recall. Also, the air conditioner will now blow in all vents except for the front blowers. Apparently an evaporator issue. I will never purchase a GM product again. It doesnt matter how beautiful a car is if you cant drive it because it is always in for repair. The scary and irresponsible fact is that the steering column and wave plate issues are very dangerous for the families driving the car. GM should take responsibility for their faulty parts and recall both. I contacted three different people at GM to discuss the steering column issue and they stated that because I didnt purchase the vehicle brand new that they wouldnt assist me. The car had 68000 miles on it when I bought it. I contacted them with 69,000 miles.

My Buick has issues with my coolant. I had to install a water pump and a new thermostat was installed. Now they tell me my motor mount is broken. Also one day my 2006 Buick Lucerne would not shift out of park. I take it to the dealer and they tell me I need a shifter assembly. This is starting to be very costly. I did some research and a lot of people have these same problems. How would I file a complaint directly to GM.

Buick offers every car you can think of. This is my first car and I love it. It has awesome qualities, it gets me to where I need to go. I can fill my car up with about 40 dollars and it lasts me through the week, and thats with going back and forth to work. I can be in the middle of nowhere and the radio picks up great. They have a Bluetooth option to connect your phone, so its hands-free. The ac and heat does me wonders. It heats up and cools down in an instant. Also, the seats are easy to manage. Overall this car has the very best qualities. Over the years, Buicks have changed in its performance and its technology. It makes everything easy to handle and I feel safer having this vehicle while my kids are in the car. Every car has its own unique style that can be suited for anyone. As each year passes by the better they get. It is a trusting brand that you can count on. I have never came across a better quality of car. I would highly recommend this to anyone who is looking for a dependable car and looking to save in gas.

For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).

This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!

I received a letter from Buick saying that the timing chain on my 2011 Regal could break causing engine damage (Really?). They said I should not take it to the dealership and they would not do anything about it until it broke, so they extended the warranty on the engine. If I am on the interstate doing 70 mph and the chain breaks, the engine stops and I lose steering. That is a really comforting thought. I could get killed or even worse. How long have they been making timing chains? Do they not test components any more? Buick is supposed to be a quality vehicle. What has happened to GM? When I contacted Buick, they were very sympathetic and said they were sorry and hoped nothing happened. Me too.