After years of buying Lexus, I purchased a 2013 Audi and will never buy another. Its been in for repairs 7 times in four months with brake failure being the dangerous repairs. After they couldnt figure it out, they offered an extended warranty... That sure helps when the brakes fail and someone dies.

I purchased a new A-4 and complained about the performance to the dealer several times. I was always told everything was OK. When the car had 40,000 miles and was over the time part of the express warranty (but not the mileage part) a light went on and I was told a valve in the turbo charger (that was redone and improved by Audi) needed replacement. This fixed the problem, but Audi only paid for the part not the over $300 of labor to replace the part. Given the history, they should have paid for the entire repair. They do not act like an upscale brand seeking to create a positive Audi Experience.

The Audi is very luxurious and good gas mileage. Theres a lot of space with a lot of speed too. It is safe and durable. It is stylish and I love that it is updated with the best features. It has leather seats that are very comfortable and are easy to adjust. It offers great technology with built-in GPS with everything you need and satellite radio. It makes your drive a lot smoother. It offers star for emergency too and works great. The car has plenty of room for passengers and the back also has a lot of space for being a sports car.

I am a new Audi customer and definitely did not expect this company to be so incompetent. First off, the app is a joke. It doesnt really do anything useful so we never use it. I also had a hard time connecting my Audi account to Audi Financial Service in order to set up an auto-pay. I tried numerous times but the website seemed to have an issue all the time. When I called the customer service to get help, there was a long wait about 20-30min in a Thursday morning around 9am PST, which shouldnt be the busiest time of the day or the week, and the representative who came on the line was very disrespectful and not helpful. He sounded like a high-school kid who wasnt motivated to do anything at all. So the only way at this moment to set up an auto-pay is to fill out the paperwork and mail it to Audi. Unbelievably old school. Ive only owned the car for 3-4 months but already regret it. Ive owned a few cars in the past from different makes, but Audi is definitely the worst.

The car will shut down, Windows roll up, seat belt tighten by itself when driving, There is no object in front or rear, When the happen the parking sensor will come on as well, this already happen to me three times already. Dealer shop test the car half day after the second time happen to me but nothing be found. They spent two weeks 800 hours drive test after it happen to me on the third time but still can not found the problems. They return the car and suggestion me to drive careful and make video or take picture when it happens again. How can I video it?I did report to the Audi Canada November 26, 2018 but the suggestion was same thing. I driving the deluxe car daily not enjoin but under risk. My family member refuse with me if I drive on the high ways. I heard somebody had same problems too. Be careful the Audi Q7!!! Help me to found any better suggestion or solution please. AUDI Q7 3.0 QUATTRO WA1WAAF70HD020247.

Beware of purchasing an Audi. I own a 2018 Audi Q7. Unfortunately, I was hit in a collision 75 days ago. I still do not have my car back. Currently, I am waiting for replacement parts from Audi. The last estimate I received is that the parts are still at least 35 days away from being shipped. Audi continues to push back the ship date for the parts. I reached out to Audi Customer Care and received no help or solution. If you purchase an Audi be prepared to wait for 4-6 months for repairs to be completed. It may be even longer...

Audi is an unbelievable car with the latest technology, safety features, and truly is the ultimate driving experience. The car is a pleasure to drive and can be as leisure or as sporty as you would like. It’s a luxurious sports car with sleek and modern design.

I own a 2020 Audi Q3. I bought it last July and I’ve been at the service department more than five times and tomorrow will be my 6th. I have brake issues, rotors keep getting scratched, shaking Error messages on the on the main display. They have repaired it and said that it’s all good. However less than one week later the same issue repeated. The same all over again. However this time I have transmission slip failure, driving system failure.

Audi of North America gets an F for customer service. I had the worst experience ever dealing with their representative over a new Q5 I purchased. Two phone calls (ended nowhere), I escalated the issue to a supervisor who not surprising was same useless when it comes to settling disputes between the customer and the dealer. The car came with a license plate cover on the front grill, but my state does not mandate/issue a front license plate and the grill. There are two big holes that cannot be covered by a license plate. Audi refused to replace the bracket with one that does not have the license cover despite their promise at the dealership that they would switch it. I am done with the brand!

My Audi experience has been a nightmare. My wife and I bought a 2011 Q5 on April 4, 2011. When the car had 28000 miles on it, the low oil light came on. We were told it was from a defective hood latch, which the dealer replaced. The light came on again in several thousand miles and we were told this time it was a pressure regulating valve, which was replaced. The light came on a third time and we were told an oil consumption test needed to be initiated. I know its hard to believe, but the oil light came on a 4th time. Day Audi of Monroeville advised me that VW/Audi had a known defect with their 2.0 turbo engines and I would need the pistons and rings replaced in the vehicle. First they needed to send the oil consumption results to the Audi Corporation and get the work approved. Audi advised the dealer that my Audi, which only has 40,000 miles on it, was consuming a normal amount of oil, and no further repairs were needed. The dealer advised the oil light would continue top come on, just bring it in and get it topped off when it does. They also offered to buy my vehicle back at a lowball auction price. Audi is a joke of a corporation that could care less about their customers. I would never recommend a Volkswagen or Audi to anyone as a result of being treated in this manner.

I purchased a 2018 Audi Q7 and was pushed by Grapevine Audi to finance for at least 4 months to get a rebate and the dealer get an incentive from Audi Financial. Long story short I made the first payment of $10,000 which they lost and now claim they returned. They say the check was cashed...this was an electronic bank transfer made by my bank and the entire story from Audi makes no sense and they cannot prove how they returned the funds. I have been dealing with this for over a month and each call results in a different story from Audi Financial. If you choose to finance an Audi do so through your own bank to avoid this nightmare.

Audi demands respect, commands the road, close second to none. I personally drove a 2004 special edition TT and I can honestly say by far, this little speed demon is the most fun, exciting, smooth, reactive and never disappoints. Custom leather seats crafted to meet the high standards Audi always adheres to and often exceeds are a favorite for me. This vehicle is eye-catching with very unique and sexy lines. The interior is just as impressive, modern, sophisticated, clean and perfectly positioned to maintain maximum control of this power packed superior machine. It feels as though you’re in the cockpit of your very own rocket ship at a creamy soft leather seat. Youll turn more than a few heads as you glide effortlessly with speed, precision and power, hugging the road like you really mean it. This car fits you like a glove, and for that, youll want to give it all of your love.

Car started burning oil at 95,000 miles. Dealer says they have never heard of the problem (but this is obviously not true because there are online complaints on this very issue). We usually keep our cars 150,00 miles and have done all the required maintenance and repairs (by the local dealer). Selling the car - wont buy another Audi. Very disappointed in Audi. They should do a recall and fix these problems.

Audi Financial Services is the weakest link in your organization, and needs fixing. First, I explored purchasing my Audi A8L at the end of my lease. The forms were to be mailed to me, but I never received them. Second, I then explored selling the car to CarMax, and received a purchase quote of $54,022 on September 29, good through October 6.Third, on October 1, I asked Audi about a 1-month lease extension, gave my credit card information, but when told of the amount ($2,164.42), I canceled the request at once. Your agent didn’t cancel as I asked. I’m now disputing that amount on my credit card. Fourth, when I tried to sell the car to Carmax on October 5, Audi sent another purchase quote — adding more than $4,270. I refused this exorbitant second quote, as I was within the time parameters of the first quote. After five hours of conversations with Audi agents in three states, Audi agreed to stand by the original purchase quote. During those five hours, however, I was often faced with “waiting for the next available agent” up to 20 minutes, voicemails, and agents who could not make decisions and passed me off to others. I needed one agent who could respond quickly and make a prompt decision. This litany of poor customer service is abysmal and unworthy of Audi.

Did you know that Audi has a monopoly on their key fob programming? Me neither. And, this mistake cost me almost $2000 and left me without a car for over three weeks. I admit that I didnt have a back-up key. Initially, I hired a Locksmith recommended on Audi USAs website. He was able to get in the car, setting off the alarm system, but was unable to program the key fob. I then towed the car to the dealer using an Audi recommended roadside assistance towing company. They blamed the Locksmith, that is recommended on their website, for breaking the comfort module.The Audi dealer and Audi Customer Care acted like they were concerned, they werent. Instead, they pointed fingers at me for seeking out and using an independent Locksmith, that was recommended on their website. The lesson learned is never, ever buy an Audi - unless you enjoy throwing money away, wasting hours of your time, and being without a car for over three weeks over a minor mistake.

My wife loves this 2012 A4. We bought it new in 2012. Its great looking (black on black), drives well and has plenty of room plus its a manual transmission model, a requirement for her. Issues include a weird bug in the emissions control system which causes the engine check light to come on intermittently when she fills it up with gas and a finicky air flow meter which needs cleaning frequently. Its been in the shop four times for the intermittent check engine light with a lot of expense and no result. We just live with it. Another annoyance are the constant Emails and Snail mails we received advising us to trade the car in on a new one from Audi.The trade in offers were well below Kelly blue book trade in value and wouldnt stop coming although I continuously asked the senders to cease sending them. Also, Audi no longer provides a manual transmission so the offer is pretty much moot to begin with. Last, the service costs are way to high even in the warranty period and the only people that can turn off the maintenance reminder is the dealership. In conclusion, its great looking and driving car with a dubious fuel delivery system and really poor support from the dealership and Audi of North America.

There are so many Audi models like A3 R8 Q7 Cabriolet A5 TY SS, so many letter number variations to please the most picky buyer. The different letter number combinations each have distinct factors. I love the Roadster! It is so sporty and sleek with so many extras and small touches that make it distinct. The appearance rivals that of the most opulent cars. You can upgrade by package and any type of upgrade and personalization is available. You have the power to build your perfect car! I got mine fully loaded and was extremely happy with the package. The extras made the entire experience of owning and driving the car a most pleasant one. The car looks mid size to small but fits passengers very comfortably with tons of head and leg room. There is also plenty of storage space.

The company resolved this issue satisfactorily.

I have an 09 Audi S5 (115K miles) and am absolutely pissed at my owning experience. I, like all other defective FSI engines built during this time, have been experiencing major issues ALL related to carbon build-up. The car has been in the shop 5 times in the last two years because of carbon buildup related issues and has cost me thousands of dollars. Audi refuses to give me a good answer on why my car does not fall under the extended emissions warranty (that they have issued for other VINs with the same problem) and cover all costs related to carbon cleaning for up to 10 years/120K.Audi has no interest in keeping their most core customer base of S owners happy and does not care about keeping their loyalty. The bifurcation of the dealerships, Audi America, and Audi AG has made this even more of a headache. The dealership says they cant do anything until Audi tells them they can, even though they state it is the same problem in my car that is inherent in the cars they have issued an extended warranty. Audi Direct cant tell me anything technical on why my car does not fall under the extended warranty umbrella other than looking at a list of VINs and saying they cant do anything. NO ONE can give me a good explanation.It seems Audi has no interest in actually doing what is RIGHT, no matter the evidence presented to them and owners have no recourse. Its obvious Audi does not give a damn about their customer base once a car is sold. Sadly it seems most class action lawsuits with these problems also exclude S5s. This is mainly because there just werent enough sold for them to care to issue warranties or adjustments while there were many more As & Qs sold with the same problem that they HAD to do something about or risk legal action from a large group of owners. I just want an engineer to tell me how my engine issues are different than the other FSI engines with the same problems. HOW?! What will it take for Audi to DO WHAT IS RIGHT and make us S5 owners whole? ?

I have recently bought an Audi q7. Its a great looking car and is of a high spec with all the gadgets and mod cons. However I am having problems with what I think is the gear box. As I accelerate up to 2000 rpm there is a vibration and the car seems to shake until I get to 4000 rpm. Has anyone else had this problem? If so can you help me? Many thanks.

My Audi A4 was well designed/attractive. It has a nice handling, smooth ride and black on black with black tinted windows. It also had a great black leather interior to match the slickness Of the black exterior. It is definitely a nice car and one of my absolute faves because it was very stylish, fresh, sleek and cool. It almost reminded me of a Batmobile because it was so nicely designed and had a lovely exterior. It was in the luxury world but not as expensive as a Benz or BMW. I loved the Audi A4 but wish it had more tech features. Also, it needed lots of repairs and had recalled items which was very annoying. So when it started to break down I was ready to get rid of it instead of pouring money into repairs.

I purchased a 2011 A4 from Day Automotive in Pittsburgh. The car had just over 33k on it when purchased. Although the car was a certified pre-owned they had not performed the 35k maintenance on the car. Less than a month later they charged $450 for the 35k maintenance. I have been driving the car long distances between Pittsburgh and Chicago on a bi-weekly basis and other than having to watch the oil and add every 1500 miles the car has operated flawlessly. I like the quattro in the snow. I am concerned though about the reliability of the vehicle and will be trading it for a Chevy Cruise first chance that I get. My experience has been that GM dealers stand behind their products.

We have had a 2015 Audi for the last 30000 miles. In this short time it seems that so many things are not meant to last. The tires need replaced, the windshield wipers are worn, and the brakes are squealing. We just found out that every time you replace brake pads you have to also replace the rotors - even if they arent damaged because they supposedly wear out in the same time frame. The maintenance costs are incredibly high and the parts dont seem to last long. Overall we are disappointed in the quality of the vehicle. If you buy one, expect a couple grand a year in maintenance in the first couple of years. We are concerned about whether these costs will skyrocket with age of the vehicle. We would recommend not only looking at initial cost of any vehicle but just as important the expected maintenance costs to keep up a vehicle, so you can make sure you get the expected level of quality in what you buy. We will not choose Audi again in the future.

Has to be one of the worse car manufacturers on the planet. Bought a 2010 Q5 from an Audi dealer. Dealers claim they inspect the vehicle. Have had it now for a year and a half. Put 7k miles on it. I have already spent around $5k in repairs and it is in the shop again with the dealer saying the engine needs replaced for another $11k. I now have to spend another $5k to pay it off and not have a car. Engine currently has less that 70k on it. I will never purchase another Audi/VW product in my life.

We all know the Takata airbag recall is huge. But some manufacturers are getting it right, and some are not. AUDI IS NOT. They have limited cars affected by the recall compared to other manufacturers, but my car (2012 Q5) is affected. I called Audi several times and they are not offering any option to pay for a rental car or loaner call. I called the dealer too, but they wont do anything unless Audi pays. Audi told me to call the dealer and then the dealer told me to call Audi. I was just bounced around and around with no answers. My husband owns an Acura and the local dealer paid for his rental car for 2 months while he waited for the replacement part (which came this week). Audi is doing nothing, which I find unacceptable. They want the consumer to be stuck with the risk, which I also find unacceptable. All Audi car owners in this situation should put pressure on Audi to take the approach Acura/Honda is taking (and maybe other manufacturers, I am not sure who else). Based on the experience Ive had, I would never buy another Audi.

My family has owned 6 VWs and Audis. The A4s were flawless, and the Tiguans worked well. The 2010 Q5 had mechanical and component issues and the new 2014 Q5 is getting gas mileage 10-20% below EPA sticker. Our overall mileage average is 10% below the city EPA value even though we live in the suburbs of Boston, and rarely drive into the city. I believe it is costing me $300-400 more per year in fuel. Audi says the car is operating within specification but I know what my mileage reading are. The Audi customer service people were professional when they delivered a finding I did not agree with. Otherwise the car works as promised. Have other readers had poor gas mileage???

Audi makes great vehicles that are fun to drive. Audi Financial Services is destroying that brand with Wells Fargo-like customer service. Audi Financial Services has wrongfully repossessed my vehicle and inflicted emotional pain on my family. We have kept our word and done everything we promised including making monthly payments and keeping up insurance and taxes and registrations.We have leased and then purchased two luxury vehicles from Audi. We previously leased an Audi A6 and then purchased that vehicle at the end of the lease by signing paperwork and simply continuing to make payments until it was paid in full and transferred to us. At the end of our lease for our new Audi Q5 we received a letter and email informing us of the option to purchase the vehicle. We called Audi Financial Services in February of 2016 and the sales person outlined the terms of the buyout. After we agreed upon that he described an option to add an extended warranty for $50 extra. I agreed to this.When I received the paperwork the next week the terms of the financing were exactly as agreed in the call, but the price for the warranty was $170/month. I tried to call Audi Financial services but was left on hold for stretches of 20 minutes or more. I took the action to simply mark out the additional extended warranty, which was a separate item, and signed the document agreeing to the finance payment for three years.I returned that document to them and began making my normal monthly payments, most of them higher than the required amount as I was paying down the purchase price. I made them without interruption for 16 months. I never heard from Audi. I never received an email, phone call or letter. Occasionally I would receive service options from the dealership, but no other communication. On July 21st, 2017 while I was in San Diego on business (at Comic Con), our car was taken in the middle of the night from our 3 and a half acre property. Damage was done to the driveway in the process. My wife and children were asleep only feet away from armed repo men. The next day my wife called me in a panic, saying that we had been robbed. I had her call the police. She went to our neighbors asking if they had seen or heard anything and put the entire neighborhood on alert for thieves.When the deputy sheriff came he said that it appeared to be consistent with repossession. This was the first point that we even thought to try again to talk to Audi. The sheriff noted that normally they would be notified that this action might take place and the owner of the vehicle would also have some notice so as not to be surprised and potentially end in shootings.When I started calling from San Diego I was placed on hold multiple times for an hour each time. When I was finally able to speak to people at Audi Financial Services they seemed confused, noting that they did have my phone, email and address and saw my payments in the system. I was placed on hold three times while they tried to sort out the confusion on their end. One representative noted that the only reason for repossession was either non-payment of insurance or non-payment of the monthly payment. I assured her neither was the case.After several hours I reached someone named Jasmine, who would not give her last name, who gave me the name of the repossession company who had taken the car. She said that the car had been “out for repossession for many months”. I asked why I had never been notified. She had no answer. The loyalty of fans I see at Comic Con should never be lavished on a company like Audi. Loathsome human beings.

I continue to search for an affordable solution for my once beautiful Audi A4 under 100k miles as of today. The topcoat split open and the entire car looks like a jigsaw puzzle. Audi offers no help; no solution. The fix for me would be circa $1K. What could that possible mean to a rich organization like Audi. For me, however, because Im now retired, its not an option. If youre buying a pretty auto for the long haul, skip Audi... it peels.

This week for no apparent reason, the glass sunroof shattered while my husband was driving. There was a very loud sound and my husband nearly lost control of the vehicle. Nothing came into contact with glass and there were no nicks. It seemed to break spontaneously. The fabric insert caught most of the shattered glass thank goodness or my husband might have been injured. The Audi dealer is charging more than $800 to fix it. Our position is that there is some kind of defect, and we worry about our future safety, not to mention future expense.

We have bought many new VW and Audi cars over the last 45 years and they have been great value and extremely reliable. We recently owned an Audi TTS convertible and an Audi SQ5 and they were great cars. We have ordered a new VW Touareg and look forward to collecting it. VW and Audi have given us faultless service for over 45 years. We highly recommend them and their cars.

My wife and I are still reeling from just being told that our six year old Audi A4 1.8 turbo with 45,000km on the clock requires AUD7000 (about USD6500) spent on it. That comprises $2k for a 60,000km service, $2k for front and rear brakes and rest for rectifying a discovered problem with the engine cooling system. Should we be shocked or not? Until now we regarded it as an excellent vehicle and good service from the Audi dealer

I have a 2012 Q7 with 125000 on the clock. I must say this is one of the most reliable and enjoyable vehicles I have owned. It never breaks down and just requires regular maintenance. As for people complaining about noisy brakes I find this only occurs if the pads are not properly bedded. As other posters said they are unwilling to do 5 or 6 fast stops from 60 mph to 20 in succession on a deserted road. If they did this as recommended by the Audi dealer this would bed the brake pads properly. This vehicle has high performance brakes not your cheap brakes found on most cars. I am so satisfied with Audi we replaced our Volvo with another Audi. When the time comes to replace the Q7 I will be getting another Audi.

The variety of its models and colors are elegant, contemporary, visually beautiful and versatile. It also has many advances in technology, ergonomic and safer. It stays at the forefront and allows me to update my equipment and accessories whenever I can with different options to meet my needs. Also, the passenger capacity is excellent. There is no discomfort and space is enough for both passengers and luggage. Everyone has their space to move and be comfortable.

Audi S8 2007 5.2 v8 - I have been having a problem with the coolant level for more than 12 months. Audi maintenance center tried to solve the problems 4 times and the problem keeps coming back. They do not know how to fix the problem. During this annoying and catastrophic experience through the last year, the car was parked for more than 6 months for solving this problem without any results. The body of the car has been scratched from 5 different areas 2 different times. Is this really how Audi deals in maintenance? I have complained to the GM of Audi in Jordan and he invited me for a cup of coffee at his office. I went there, met him, drank the coffee and the maintenance manager was there. They promised me that this problem will be solved, but the problem still exists without any improvement in this dramatic claim. What should I do?

My 2010 Audi Q5 3.2L has a carbon buildup problem that was covered under a 10 year, 120K mile extended warranty due to an Audi created defect. I was NEVER notified by Audi of this problem or the extended warranty. I started to get a CEL over a year ago and my local mechanic tried to resolve the problem multiple times, even replacing air flow parts but it never resolved. I paid the $180 at the Audi dealer to get a full diagnosis and they confirmed the carbon buildup problem. But they wont fix it because I confirmed this issue 2 MONTHS after the 10 year mark (and only 75K mileage) even though the problems started well before.The company has NO GOOD WILL and DOES NOT CARE ABOUT THEIR CUSTOMERS. ITS ALL ABOUT MONEY. It will cost me over $2000 to clean the carbon out -- a known defect that Audi created and now WILL NOT MAKE GOOD ON. It is obvious that they created the problem but they even tried to blame my mechanic for the problem since they dont know what the mechanic might have done to my vehicle. GOOD JOB AUDI -- PASSING THE BLAME ONTO YOUR CUSTOMERS. BUYER BEWARE. I am disgusted at their lack of consideration.

I brought my 2006 Audi A6 to Herb Chambers Audi in Burlington, MA for an oil change. After the oil was changed the dealership refused to reset the Service Display Indicator to Zero. I was told by the service department that the Service Display Indicator refers to major service only and does not refer to an oil service.Other Audi dealerships have reset the SDI to zero and after one year or 10,000 miles, a warning is displayed indicating that the oil must be changed. Be forewarned that Herb Chambers Audi in Burlington, MA does not properly service the Audi automobiles and they are very expensive.

Hello everyone, today to June 28 and I went to the Audi dealer Lynbrook New York. I have Q7 2014, its now 17,000 miles and I need a new Break and after the service they broke my right hand mirror. So guys if youre going to Lynbrook Audi dealer, careful.

Audi 2007 a4 2.0 Engine Defects - I bought an Audi convertible and a SUV together. I use the old used SUV and love it, but my Audi I treated like a baby. Tons of maintenance and care. It had a recall and camshaft replacement. Then oil consumption/oil pressure problems. Then second camshaft replacement. Feel like I was lied to about my engine problems. Now I need new engine. Was told by a mechanic all the defects and recalls caused metal in engine and ruined my engine. He said its Audis fault.

Overall, my husband and I have been very satisfied with the Audi vehicles weve purchased or leased since 2016. Weve owned/leased a 2017 A4, 2017 Q5, 2018 SQ5 and 2018 Q5. Unfortunately, what is very disappointing is Audis lack of customer support or loyalty. A few months ago, my husband unexpectedly passed away leaving me with two leased Audis. Understanding that we did enter into leases with strict lease conditions on these two cars, given my personal situation and that my husband and I had a good history with Audi, I still wanted to see if Audi could help me in any way as I couldnt keep 2 leased vehicles under the present circumstances. I had heard that some car companies are very helpful when a lease holder becomes deceased. Ends up Audi is not one of those car companies and they were of absolutely no help. The dealer told me they couldnt do anything and to talk to Audi Financial as they owned the leases. Audi Financial told me I could turn in one of the cars but Id still have to make the payments and that I should go back and talk to the dealer to see if they would purchase the car back. Long story short, I ended up buying out one of the cars and selling it through a car broker (at a loss but at least I no longer have to make the car payments), and will continue to lease the other car until the lease expires. At that time I will purchase something different as I am very disappointed in Audis lack of customer support or loyalty.

From day one of my purchase I had issues with my A8. Now 4 years later have had heating fail 2xs, suspension fail, windshield leak, electric fail numerous time, bolts come loose in both doors, breaks squeak and be told that is normal. My Audi has had maintenance to it (outside of normal service) every 2 months. Called Audi American to explain my issues. They were able to pull the 16 work orders so they saw my issues were valid. After weeks of dealing with them, I was told that I should go back to where I purchased to see if there are any incentives that could be used to get me into a new car. That is Audi loyalty. Buy a car that is a straight lemon and they will allow you to buy a new car with incentives at the dealership. I will never buy another and highly recommend people to avoid.

Always been an AUDI fanatic. I was finally able to buy my own and now look at the rust. Feeling frustrated now that AUDI does not honor its warranty (I am still under the corrosion warranty). The engine block, subframe and underbody should be coated to resist corrosion, but it is not what looks like - probably a defect in the material, but still Audi does not honor the warranty. My beliefs on my favorite car manufacturer are corroded as long as the structural & vital parts of my car.

Audi car models somewhat look the same but I am okay with that and would maybe recommend it to someone. The driving is good but the verity is lacking a little bit. I do not think that there is actually a way to customize the car. I just drive it because I have to. The car is small and usually only holds about 3 people but we can all squeeze together. It is kinda nice but I wish it had more space to move around and carry people around with it. I like bigger cars but my spouse wanted this brand of car. I would probably choose a different dealer next time and get a car that is bigger.

You pay $60,000.00 for an Audi and this is the message you get. So, the built in Navigation system is now virtually useless. Ive got a Garmin portable GPS that cost $120.00 and has lifetime map updates. See Audi message below: Map update. You have used up your quota of free map updates. Further updates are subject to charge. To obtain the latest Digital road map North America (Mexico, Canada, USA) Version 2020/2021 map update, please contact your Audi partner.

As of 2020 this car is now 8 years old with 120K kms on it. In the last four years this car has had a number of issues that I have never experienced with much cheaper vehicles I previously owned. Lets see what went wrong... Ball bearings had to be replaced last year, both rear view mirrors -drivers and passengers sides have come unglued, now the coolant is leaking and the water pump needs to be replaced. The worst of all is that the car has been eating oil like crazy - needs to be topped off every 1000kms now - apparently it is due to the issue with the pistons on multiple vehicles but Audi is doing nothing about it. German engineering hasnt proven to be all that great. Sure the car feels nice to drive and handles well but considering the upper class it is not made well. Not buying another Audi again - the amount of issues and the cost of repairs are not worth the nicer interior and nicer handling than your average Mazda or Chevy.

I read Jamess experience because Im looking for experiences related to Audi on the internet. Me And my husband had a very serious accident with our Audi Q5. It was a miracle no one died or was injured. Please do not use the cruise control! If you want me to better explain, I will ask someone to help me to write the experience in english language. Im searching for problems Audi related to Cruise control, sudden acceleration and not working airbags. Thanks.

My car is black, super shiny and is an all wheel drive. Its fast and has a great stereo system. Leather seats are awesome. My favorite part is that the seats are heated. I also love the look of the cars logo. My car draws the attention of people quite often. The wheels look nice and sharp. I can always personalize my car. Id love to add turbo to make my car go super fast. I love racing others in my Audi. I can paint it if I wanted or add a better sunroof. I can fit all my friends inside. We all go on long rides. It never looks like a clown car. Theres plenty of space in the back and the front of the car. It has electronic seats to move forward and back if more room is needed. I love Audis!

BRAND NEW 2017 Q7 BRAKE NOISE AT 6500 MILES AND THEY CANT FIX IT. There are videos reviews and complaints all over the web on this same issue. All Audi USA states is they are working on a fix. How long does that go on for until they step up and fix the issue. They wont fix it because it will cost them too much. Every time I go to dealer service I get the same (its normal). It is not normal to have a constant squeal from pads. Very disappointed that the brand would do this to their loyal customers. My emails and case numbers from Audi USA are long and continue to give me the runaround.

I own a 2013 Audi A6. It came with a 4 year 57,000 mile warranty. My car was perfectly maintained. The engine blew up (ring failed, destroying the block). The car had only 39,000 miles. You would think no problem... Wrong. The warranty had expired by 9 months. So Audi wanted to charge me $10,000 for a new motor. I went through the roof. They then offered to pay half if I bought a $3700 extended warranty (a wash), I said, See you in court. I called corporate and they said if I didnt take the offer they would rescind it. A not so subtle threat. They came back and said, half price and no warranty. Reluctantly I agreed. The way I was treated by the dealership and the company, it’s obvious that Audi does not stand by its product. I highly recommend that any consumer stay away from Audi product. Bad company.

With the amount of cars they have, its easy to find a capacity you need for your family or any other situation. Their cars have the best quality for tech that’s why they dont go cheap in my opinion. Upgrading is hard and complicated plus there are too many personalization options to choose from if you dont know what youre looking for.

My story is as long as the other reviews, so to make it short. I will not buy an Audi again in the future. Doesnt matter how good it drives. Do not want to make myself unhappy again for few weeks. And just a piece of an advice, do not get any options at the financial room if you have to buy it.

Car has 20k miles. It has had key fob unrecognized, have to walk away, come back, it works. Ive had engine shut off on highway due to overheating (thank God I was next to the shoulder lane). My check brake light indicator comes, lights up on the dash, brake lights however work fine. Dealer so far has added antifreeze (it wasnt low to begin with - just above min) cant find problem with light, would have to tear car down. Then I was rear ended at stop light, 8k in repair done by Audi, car now vibrates. Took it to sunny side Audi bodyshop, they sent me to Sunnyside Audi dealer in middleburg OH, (place of purchase/service) and they try to sell me tires and balance after saying nothing wrong with car alignment. Cant guarantee me that it will fix the problem. I did NOT have a vibration problem before being rear ended.I called Audi America, they sent me back to dealer to try to work something out. My tires have PLENTY of tread left as I used winter tires for at least 8k miles of the 20k. Just a horrible experience with the car, with the service, with the repair work of Audi manufacturing, sunny side Audi service, sunny side Audi collision center. Ive owned Honda, Toyota, Ford and Acura, not had any problems. Acura replaced a 600.00 part under warranty. It failed 2 years later after extended warranty expired and they fixed it again, free of charge under good faith. Audi should learn from this. Im going back to Acura. Im not unreasonable. I offered to pay for tires if indeed it takes care of problem. If it doesnt they should. As I said it 100% did not shake/vibrate before accident. The other electrical issues I just deal with until lease end.

My son-in-law and I went in to the Audi car dealers on Hawthorne Boulevard in Torrance. We went in the door, and out of the door, to the cars parked outside. We looked around, and passed a few sales persons. They never greeted us. In fact, they never said a word. Disgusted at this kind of treatment, we walked back through, and left. So much for my interest in buying a car from them.

The 2018 Audi Q7 is quite possibly the best car on the road today. It is very solidly built, extremely quiet and comfortable, and handles like a sports car in highway traffic: no sway during quick lane-changes, is not prone to over-control. The 3.0 Quattro provides tremendous power despite the cars size and weight. Plus, the 18-inch wheels provide the driver a great view of traffic ahead, a big advantage when anticipating slow-downs and congestion. A pure pleasure to drive.

I bought a brand new Audi Q3 2015 last year. Audi was my dream car before, but after buying this car I am feeling guilty of buying this car. I had a service @ one of the dealership last year. They had done wheel alignment and rebalance last year. The service was bad and when I gave the car for routine maintenance at different dealership they wanted me to pay again for rebalancing and wheel alignment. I have contacted Audi to complaint on the bad service. They took a complaint but never called me back with resolution. One of the customer care representative told me that I have to reach out directly to dealer and they wont help me in this issue. I dont understand why I need to buy a luxurious car who dont even take care of their customer concerns properly. I will never buy this car and planning to sell this car in near future. Bottom line - its not my dream car anymore.

Originally I had purchased my vehicle at Biener Audi. I purchased an S3 2017 Model. Brand New this vehicle came with approx. 70 miles on it. I found out that they transported it from Audi of Smithtown. I, then proceeded to take it to this location. One of my issues was the hood & the windshield. The hood is cracked (from a pebble most likely states a professional who I had examine it; they touched it up & didnt allow it to dry long enough so it came off.) Audi of Smithtown has no reglect of this happening. Another issue is inside of my vehicle, the main console buttons are sticky-like. After going back and forth with Audi of Smithtown, they agreed to take it off and look if its warranty or not. They will take it off as a courtesy. They state sticky substance is inside. They wont do anything for me. They ordered the part for me but are claiming I have to come out of MY pocket for $970 because they dont deem this as a warranty issue. Are you kidding me? This vehicle came in such horrible condition! My first Audi. To be exact my issues consisted of: Scratched up interior panels. Damaged hood/windshield from transportation. Abnormal creased seats from getting in and out from test drives. My fiancé & I clearly knew that this vehicle had been sitting on a lot for a LONG time. It was so dirty after they finished detailing it. Back bumper deep scratches. Console buttons sticking, rough. Scratched up alternator (cosmetic). Front bumper full of dings (black spots). Dings on headlights/scratched up.Im VERY unhappy and UNSATISFIED with BOTH Audi of Smithtown and Biener Audi. This was the WORST experience Ive ever had. Ive opened up a case with Audi of America (corporate) and theyve stated case has been escalated as high as possible. They wont do anything for me its up to the dealership to make it right. Please save yourself a headache. Dishonest dealerships terrible customer satisfaction. Bieners part: Some people involved were: Patrick ** (sales person). Service Manager (Stephen **). Sales Manager (Andrew). Audi of Smithtown. Service Advisor: Jessica **. Service Manager: Joseph **.

After having my rear passenger door repaired about a month ago, I find that now the front passenger door does not electronically lock on my 2009 A4 3.2. I regret buying an Audi, it is my last Audi, maybe last German car.

I purchased a pre-owned vehicle at the end of May, 2009. I had previously used this dealer in Mendham NJ as I had purchased a New Vehicle many years ago, however had never purchased a pre-own vehicle ever. Unfortunately the vehicle was never inspected or provided maintenance by Audi although they have a service department. The first week the maintenance light came on, I called and oops they will do a complimentary maintenance. Two weeks later I am driving (over an hour) to work get cut off, go to use the horn, the horn does not work.I call in they find it strange only to find out that the horn cannot be repaired as the entire thing has to be replaced. On Friday the maintenance light came on. I take it in, they said Did you notice that your check engine light was on? I said no as it was not on, they said Well we turned it off. I said Is there a problem? They said Well sometimes it comes on but we turned it off. The next day my check engine light came on. The vehicle is due for an inspection at the end of the month. Yesterday I went to pick up my girl in school and the car would not start. I thought I needed it to get towed, finally it started. I have send emails and left messages. No one is returning my calls. The only people that call are sales associate. When I tell them the issue, they said we will have someone from service give you a call. No one has as of yet. The vehicle that I had purchased new I did over $8000.00 in repairs to get it ready for inspection. At the end after they told me it was ready the service guy calls and said, Your torque converter, the check engine light came on. We will not charge you for labor as this should have been noticed. We will only charge you for parts excess of $2500.00. If this is not rectified, I will never use Audi of Mendham, NJ again and the marketing will be negative as word of mouth is the worst marketing tool yet.

I had the Lexus 430 and 450. Best cars I ever had owned. In 2012 I made a switch to the Audi A8L and had nothing but issues for 3 years. Called the corporate office and they offered me a large credit to switch to a 2015 Audi 8L. No difference with this car as it has been nothing but a lemon with constant issues. Now it is in the shop as the car turned off with driving on the road. (I had the same issue with the 2012 Audi A8.) Sam **

My daughter had a massive failure of her 2012 Audi Q5. Audi of America and Audi of Beaverton provided a level of service which was nowhere near Audi professions of excellence. Past positive experiences were outweighed by Audis overwhelming unwillingness to acknowledge its problem. Audi Beaverton tried to address the problem, but, without consensus of Audi USA, was limited in what it could offer. Furthermore, Audi Beaverton gave conflicting information to us and Audi USA. In effect, Audi USA claimed that Audi Beaverton blamed my daughter, and Audi Beaverton said that Audi USA wouldnt address the problem.

The brakes on my Audi S5 failed completely at the weekend, with 3 children in my car travelling at 70 mph... and luck more than anything that I didnt have a major crash. No warning light, nothing to suggest there was a problem - one moment I had full braking capability, the next nothing. Went to Audi Uk, and because I cant prove beyond doubt that it is a car fault... they arent interested. I have bought 3 Audis new in the last 10 years - £150k spent to date and wont ever buy another one. Awful customer service! It could happen to you.

Bought this car brand new. I only had one issue during the 120K miles on it. Audi replaced the water pump at a oil change visit and then gave me extended coverage at no charge. (What Auto company does that?) The brakes do need to be replaced about every 25-30k miles. Routine maintenance is not terribly expensive. The car I replaced this car with is a Porsche Macan. I love the drive of the Macan but routine maintenance is very expensive. Spark plugs at 30K. Drain transmission at 40K. Plan on at least 1K per visit. The Audi was very dependable and a great car. My wife bought a 2018 S5 Sportback that is so much fun to drive. This is a great car company and look forward to visiting their manufacturing plant in Germany!!

I lease an Audi A3, 2018. Within 11 months the car starts to lose power, while driving the car would be going 65 miles then randomly drops to 5 miles then starts back up, in 20-30 seconds. Went to Audi with the problem. They can’t find the problem or mimic the problem so they have the car back. It did it again while driving on the highway??? The car lost power and the driver behind me, switch lane to avoid me and ran into another car. I brought the car to Audi for over 5 months, and nothing can’t be resolved. Spoke to Audi of America, spoke to Terice and she was trying to help me, then she told me the same thing Audi tells their customer, The problem can’t be mimic, so they can’t do anything about it. This is one of my worst experience with a Auto Company and I will get my lawyers involve.

I purchased an Audi A5 Cabriolet after owning an Audi A4 Cabriolet. The A5 is built without a trunk release inside the car. There was no way to open the trunk other than with the key fob. If you happen to close the trunk with the keys inside, there is no way to open the trunk unless you have another key fob with you. I believe this constitutes at the very least a serious safety issue.

I leased a brand new 2014 Audi A6 almost 2 years ago. I had 7 FLAT TIRES during this short period.... I am so frustrated that felt compelled to come on this site and complain (I have never reviewed anything in the past... I am very busy women and dont have time to complain but the 7th flat tire push me to the edge...) I dont know what these tires are made out of but all I have to say is that my family drive on the same road and they dont get flats... I owned 3 Mercedes, 1 Jetta, 1 Mazda and 1 Dogde car in the past and never (even once) had flat tire in my life time until I owned an Audi A6!!! I cant wait for my lease to be over so I can get rid of this Awful awful car...

Audi is a beautiful car. It is stylish and has a ton of luxury real leather but sometimes stains show up a lot which is hard because I dont like my kids sitting on stains. It can hold many people up to about 5. You can control everything to the leather color, texture, and the exterior.

The models that Audi sells are good for driving and make everyone happy especially me. Anyone who needs a car should buy it. I love my car and it is the best ever. It is so fun to drive. I think I would never ever want to give it up for anything at all. The appearance of this car is very good. It has just enough roundness that anyone would like but has enough electronics inside the car that anyone who is technological will love it. You can have any kind of upgrades you want. If you want wifi in your car you can have it. If you want fancy tires you can have it. Heated seats yep thats featured too. Its really the Shangri-La of car dealers. The capacity is good. You can put as many people in your car that you can safely fit. The back seats fold down so you can put bigger items in your car. There is plenty of leg room and room for all your items.

My Q7 went to service dept to replace battery and had no other issues. After vehicle returned to me, I advised service writer that control knob now not working? He requested bring Q7 back next day because of lateness. I agreed and did just that. The service writer assisted by I would imagine a more experienced writer explained sorry but not Audi fault and gave a estimate of about 1K $ to repair. I then replied that I had no control knob issue before yesterday AM when I dropped my Q7 off. I was so disappointed with the (not my problem) response. I been a BMW owner for years and have never witnessed service issues even remotely like this. Not a happy camper!! Still in shock.

Audi has many different options. The standard vehicle is well equipped and seems like it is the upgraded vehicle. I like that there is a backup camera and touchscreen. I like that the sedans are still sporty and have a sleek look to them, but still functional. Also, the vehicle is very roomy and I can easily fit my two car seats in the back without overcrowding the kids. There is plenty of room in the trunk and room to stretch. Their vehicles are very user friendly.

I have a 2005 Audi A6 3.2. It has 102,000 mi. I jumped in the car to go to work and it would not start. Turned the key, steering was locked, gear shifter was locked, only the MMI was working. Had it towed to the Audi dealer and they told me the ignition switch was bad. $881 later and $375 for the tow, I was back running. 3 weeks to the day after, the same thing happened. Same symptoms. Towed back to the dealer and now its the Access Control Module. This means the whole steering column needs to be replaced. Quoted $1700 plus another $375 tow.Heres the good stuff now: prior to sending the car the first time to Audi, I did my research. There is thousands of Audi owner complaints about the same problem with the same symptoms. I told the service guy this and he told me they would check it out. They assured me it was the key switch which was not letting the key communicate with the steering column module. Now this time it is diagnosed with what thousands other have felt with. Audi USA is just telling me to suck it up. They know there was a problem when back in 2009 when they released TSB related to the exact problem. The fix was to replace with a newer updated Steering Column Module.Audi will not help me at all. $50,000 car and they dont stand behind it. Toyota stepped up a few times and did the right thing. It cost them some money but they gained many more new customers. Everybody do yourself a favor and dont buy an Audi. They dont care about the customer, only themselves. Its evident, they knew about a problem and are doing nothing about it. Like back in 2011, they knew about CVT transmission problems. But a federal judge ruled that Audi tried to conceal it from customers. Please dont make the same mistake I did.

After reading these stories, I had to write about my experience with a new 2014 leased Audi A5. About a month after I leased the car, it began to make a loud rattling noise every time I accelerated. I brought the car in 4 times over the last 3 months to try and resolve this issue. I have had a loaner vehicle for 21 days. I have been in constant contact with Audi USA customer service (800-822-2834) regarding this so that my file stays updated. After bringing it in for the third time, I requested that they replace the vehicle. They looked into it for me, told me to test drive cars that I would be willing to take in its place only to tell me a week later that my request was denied. At that time I had just picked up the car from its 4th trip to the dealership for service. Now I am going after them through an attorney that specializes in CA lemon law. Audi customer service is DISGUSTING. I get that a man made car can have issues but its how they handle it that is the problem. Do yourself a favor and give your money to BMW.

Audi covers about every market in variety from compact to SUV to sport. No trucks and thats ok. Waiting to see them advance with newer electric technologies. Audi is stylish, performs like a dream and has some of the sexiest designs. If you cant at least admire an Audi by its appearance then try its performance. ;) Their upgrade and personalization options were great... plenty of options. They could expand on selections but the array provided was satisfactory. I was happy with my choices but could always use improvements. I have a 4dr A6. Its just fine... all their cars within the classes are pretty comfortable. Looked at everything and space for capacity wasnt really an issue. Just purchase towards your needs. Dont buy a 2dr with a family with kids.

I bought a Audi Q5 2015 back in October 2014. At the moment picking up the car and paying for the balance, the person who assist me promised to give me the new Apple cable connector to plug my iPhone, which was unavailable at time. When they received the new cable they never called back to pick it up. A few weeks ago in July 2015 I called asking for the cable. The person who helped back then was no longer working for Audi of Mississauga and they said they couldnt give me the cable as promised.I called Audi Canada and after made me wait three days for an answer they said they couldnt give the cable. Now, in October 2015, when I picked the car they gave a Gift Certificate for $50. Now in July 2015 that I want to use the same dealer Audi - Mississauga - Ontario - Canada, said it was expired. I would never recommend this car made Audi to anyone. The sales representative, Alex **, provided us with the worst customer service ever. Never answered his phone and had the courage to sent text messages. Very disappointed. I regret 100% buying this car. Next time I will go for a Range Rover without doubt.

I bought an A4 a year and a half ago used but in incredible condition. Now for my confusing part. The car starts to idle rough, push the turn off button and keeps running for a few seconds. The engine light appears the next day. Ran code and came up timing. I then read it been quite the problem it seems. People having catastrophic engine failure at worst. I then see Audi has been sued.I contact the lawyer firm representing the plaintiffs (on the tensioner failure) and was sent a form because my Audi was one of the models affected. Was told as long as I bring it to an authorized Audi dealership it would be covered 100% and if brought to an independent repair shop $1500 would be covered. Well I called the only dealer near me 50 miles away and was told, Yes we are aware of the extended warranty and yes Audi will cover it. Okay great!!! Had the car flat bedded there. Got a call they received my car. Great then a service advisor called and said it would be a few days to a week to repair. I was told it a 10 hour job. I said okay. Then a few days later I called back because I had a question. The service advisor told me, I was just about to write you an email. I have some bad news. Audi will only cover 25% of the repair and need maintenance records. What!!!! What happened to you know all about the extended warranty and look forward to seeing your car. I said as far as the maintenance records they are all listed on Carfax. Was told they cant use that. (Why? Extended warranty companies use them along with Edmunds.) I dont know. Like I said Im confused completely. Its been over a week and havent heard a word back from anyone. I will say for the record the employees I did talk to were very polite but polite doesnt answer why I havent heard back about the status.

Audi offered a decent amount of models to offer the buyer a variety of cars to choose from. It was nice to see different kinds of cars that fit my needs and having the possibility to choose the best fit. They offer an amazing array of features for your new bought car. Additionally, the cars all look great, modern, and sleek. From what I saw their personalization options looked very promising if I ever need to use it in the future. My Audi has 5 seats and that exactly what fits my needs. The other Audi cars that I reviewed before deciding to purchase my current car had different passenger capacities ranging from high to low, just what fits each customers needs. I would definitely recommend Audi cars to my friends and family.

I leased my 2014 Audi A6 in April 2014. In less than 2 years, I have had 7 or 8 flat tires. This last tire went flat within 12 hours of being replaced and after driving 3 miles. Audi is now unwilling to replace the tire. Each tire is very expensive and of course extremely time consuming to have all this repair work. I even have to upgrade my AAA membership because I have had so many service calls.

Audi offers luxury SUV thats fun with up to date technology. Off road 4 wheel drive thats sleek, roomy, efficient, and good on gas. Its eco friendly and well made. Its also family friendly. Its sporty and has great interior and comfortable seats. Its safe and great for road trips. Best company ever.

I leased a brand new car from Audi Queensway in Ontario in February 2015 because I thought Audis were awesome cars and naturally assumed the service levels would be too. After I purchased the car I found it to be noisy as if it was not sealed properly and took it back to Queensway. They looked at it several times and advised me that what Audis sounded like. I had a 20k Dodge that sounded much better. After a few more months, I was still unhappy and then took my Audi to Oakville on 03 September. I booked it in a week in advance and explained the problem. After a service person drove the car, he told me he suspected that the tire was causing this.After waiting the entire day, I called Audi to find out whats happening and was told that the tire needs replacing at my cost as its wear and tear. I explained to them ad nauseam that this was a new car and I reported this problem from the time I got this car. They werent interested nor helpful. They suggested I take it back to Queensway as its preowned. I then had to convince them that the car was bought brand new as they assumed its pre-owned. I also mentioned to them that I had purchased every possible warranty and insurance so that I do not have to have any issues.Audi Oakville was adamant that Queensway should sort out the issue. I explained that I bought an Audi and warranty and any dealer should be able to sort out the issue. After speaking ad nauseam to the service manager and admin person, no help was offered other than this is my fault and if I wanted the problem resolved, I should pay for a new tire. I was asked to pick up my vehicle (with the fault not rectified and bring it back another time). I explained that I needed my car for work and that I had taken the day off to get this service done. My wife took time off work and drove me to Audi to drop the car off. Now I also needed to get life to fetch my car. I was also given a lecture by the service manager about how my driving may have caused this issue. After explaining to him again its a new car, I discontinued my call due to his condescending nature. No loan car or hired vehicle was offered to me.I then called Audi head office to explain my dilemma. The first service person after listening to my issue then told me it will be sorted out the next business day. I told her I do not have a vehicle. She told me it was the end of her shift and could not help further. Apparently because she took the call, she could not get anyone else to assist. At 4 pm, she advised that she will arrange with Oakville to provide a hired car. We called back many times and this was not done. After many more calls to her, she had the audacity to hang up on my wife. She also advised no supervisors were available. After many more calls, another assistant directed us to a supervisor who was available named Sunny. Sunny was helpful and we then explained the entire story to him. HE advised that his boss is aware of the problem and at 6 pm last night advised that she will call me this morning.I called 4-5 times this morning and she did not answer. At 12:50 when I called again Audi head office was closed. Yes, now head office is closed and Audi Oakville who I called said my car is ready to pick up with the problem unresolved. I must pay 1500 Cad to have my wheel alignment checked and done and also pay for a new tire which they cannot do anytime soon. So here I am. Audi will not arrange for me to be fetched. I will take a taxi to fetch my car as my son starts school next week and I was asked to drive my car away from the dealership without a fault being repaired.I will advise my insurance company as I assume Audi will assume liability if anything happens due to the related problem. The service manager at Audi Queensway was helpful and has offered to look into the matter sometime next week. I was also advised that certain tires provided by Audi wears differently and this may be the issue. This was communicated by Audi Queensway and Audi Oakville. Imagine that a brand new car with less than 18000 km and I may have tires that wear easily.I spoke to my salesman who sold me the car and apparently I dont have much recourse in terms of returning my car. Ive owned Fords, BMWs, Volvos, VW etc. in the past and Ive never encountered such pathetic service. Never was I constantly given excuses of what cannot be done but rather how can they help me. I regret this purchase and wish I could cancel this transaction without financial consequence but assume now that my monies have been paid and my warranties are paid I am stuck with this vehicle. I will get rid of this car as soon as I can and will certainly go with another brand.

Audi Sedan A4 comes in a variety of colors including black, gray, white, and many more. Good fuel mileage and has a nice kick to it. Very comfortable as well. It has four doors surrounding the car, two mirrors with great rear view. Very sleek and aerodynamic showing the great amount of time to make it. Trunk is a hatch. You can get leather seats and customize the cabin to have various options such as extra features in the entertainment system. You can have four to five people inside. It is kind of a tight squeeze due to the low surface area but there is a lot of room for your feet and it had huge area in the back for storage as it does in the main passenger area.

In 2007, I purchased a 2003 Audi convertible A4 - 3.0. A few months after purchasing the car with 40,000 miles on the car and 1 month after the warranty expired, the CVT transmission went out. I contacted the local Audi dealer after a lot of wrangling the dealer reluctantly advised Audi would help me with 50% of the repair cost. My portion of this bill was $2,800. 40,500 miles after the transmission was replaced, I need yet another transmission. I called the local Audi dealer and was told that they warrant these transmissions for only 1 year. I asked if Audi would cover a portion of the cost of another transmission and he said no. I called the Audi headquarters and again was told that they only guaranteed the transmissions for 1 year. The lady I spoke with told me that they covered my first transmission replacement at 75% of the cost (I was told 50% by the dealership) and by my calculations, if they covered 75%, then the replacement transmission cost was in the range of $11,200! Bottom line: Audi has a faulty CVT transmission and they should back their product. I realize nothing last forever, but three transmissions within 80,500 miles is ridiculous!

My Audi A3 is 4.25 years old. The glove compartment is bent so it will not close from the driver seat. This happened purely from regular use (as a driver) about a year ago. The center armrest compartment cant be closed/locked any more because the cheap plastic piece to lock it broke about 4 months ago. I know the A3 is the bottom line of the Audis, but its not a cheap car and I would have expected better quality. I have owned cars when I was younger which were 10-20 years old and the inside never fell apart.

Audi is a luxury car manufacturer that offers a huge selection of vehicles such as sedans, coupes, convertibles, SUVs, crossovers, and wagons at a affordable price. The appearance of Audi vehicles are really unique and very luxurious. Some features include sport mode, push to start technology, leather interior and even off road mode. You can choose between various colors and you have a large options for upgrades. You can upgrade your car with tinted windows, change wheels, change the interior. Passenger capacity depends on what model of car you purchase. My Audi doesnt really have much room so maybe 3 people can fit in it since the back of the car is really small.

Audi always makes people passionate first sight by the elegant beauty, nobility, elegance inherent style combined with extremely dynamic sports. Of course, the advantages of this Audi A6 is a perfect successor. Owns many new features in the head with single-frame grille clusters trapezoid style. Square bumpers, headlights and taillights are significantly upgraded with optional LED, matrix LED, technology and modern. Lights - label ray format unique and new style exhaust. Alloy wheels of 10-spoke like a blooming flower is impressive highlights for the car.Redesign times allow MMI system incorporates technology displays the speed on the windshield Head-Up Display. 10-speaker sound system alive, Stop & go function, the ability to control voice with connected mobile devices, USB, Bluetooth, and so on. Young people today are passionate about cars with youthful style, sporty and luxurious. Therefore, the introduction of the Audi A6 contribute to satisfying the endless passion. Audi A6 made worthy of every business class.

I bought from FLOW AUDI in Greensboro (NC) a brand new AUDI RS5 convertible on April 1st 2013. Vin # WUAC6AFH6DN900220. With just 9,000 miles, the RS5 had a very bad problem with the breaks. When I pushed the breaks, the car was shaking, especially when I try to use the break at the speed of 75/80 mph. On November 15th 2013, I brought the RS5 at the dealer in Greensboro and I spoke with the service manager. The service manager gave me a courtesy car to use and in the afternoon, I was contacted by an adviser of the Audi service in Greensboro. This adviser told me that my car needs new pads and new rotor and that these parts are coming from Germany and the wait to have this parts was 2 weeks. The service adviser told me that during these 2 weeks I could drive my car. When I told him that the problem with the breaks was very bad especially at 80 mph, he answers me back that the speed limit is 65 mph.The next morning, I went to pick my car to the dealer in Greensboro and when I told the service adviser that driving over the speed limit is my problem and that the car is supposed to handle higher speed than 80 mph, I was very impolite and he threw the document of my car on the desk. When I told him that he has to be polite, he told me ** YOU. My reaction wasnt really polite and he told me again ** YOU and he was intimidating me. Only the intervention of the manager of the service at the location stopped him.After this issue, in any case the AUDI Dealer changed the front rotors and pads in 2 weeks. After 2000 miles, I had the same problem and on February 2014 I went again to the AUDI Dealer in Greensboro (NC). This time, the service manager told me that I have to replace the back rotors and pads. On March 2014, after the changing of the back rotors and pads, the car had the same problem and was very dangerous to drive it. I have many witnesses that can testify that wasnt possible to safety drive the car. I went again to the dealer and at the end, the service manager told me that this defect was normal. I also wrote to the customer service at AUDI without any positive answer, only words. On April 2014, I tried to trade the car at the AUDI Dealer asking for a different car without this problem. The valuation of my car with only 12000 miles was ridiculous. At the end of April, I trade my AUDI with a brand new Maserati, and I am very satisfy. I will never buy another AUDI.

Six months after purchasing a 2007 Audi A6 with 57k miles the steering control module required replacement. The cost to fix was $2,600. Because this obviously a result of poor engineering and not a wear and tear issue I wrote a complaint to Audi directly. Their response: We are sorry to learn of your issue however the car is not under warranty (they wont acknowledge the fact that this is a common issue as seen on many Audi forums) and because you did not buy at an Audi dealership and you are not a loyal Audi customer (1st Audi and last) we will not assist with repair. The point of my writing this is that their vehicles are over engineered and repair record and costs are absurd. Oh and dont even try to bring to someone other than an Audi dealership because they cannot work on them. And the dealerships know this full well!!! I am through with the 4 rings of death as my mechanic calls them and switching back to Lexus. Dont get taken by the looks of what I think is a great looking vehicle like I did. You will be surely regret it and be shopping for a new car ASAP.

Audis are very difficult car, expensive and confusing electronics. They have a variety of cars different models and styles if you’re looking for a couple or if you’re looking for a family car. And whats best is Audis are great in snow. Their car features and appearances are great. Couldnt ask for a nicer looking car, very luxurious. Styles are really different and unique. To personalize and upgrade, there is not much you can do with these cars. Its all computerized. Nice though if you can definitely suggest it. There is plenty of space for plenty family. Nice leg space, there’s lots of capacity. Its just me I have no kids but when I have my nephews or sisters with me, perfect space.

I bought my dream car, a 2014 A7 TDI, at the beginning of the year. With 8500 Miles, it stalled in the middle of the road, and would not restart. My first concern was that maybe my husband put in unleaded gas instead of diesel. After calling the Audi Roadside Assistance (which I will never use again) and waiting for 2 hours for a tow truck, my car was finally taken to the dealership. They do not know what is wrong - it wasnt the gas. I am so frustrated. They need to keep my car for a week to diagnose, and longer if necessary. I do not want my car back. I have lost my passion for my car and brand Audi.

My experience with my 2013 Audi A6 Quattro has been a nightmare. I have had to replace the turbo, water pump and thermostat at 61000 miles, my cooling fans keep coming on I take it to the mechanic and they are turned off then a month or two later the fans are back on again, the mechanic said he can find out why the fans keep coming on, I replaced the cooling fans two weeks ago. Now today I pull up in my driveway and the fans are back on again, I have spent over $5000 trying to keep this car running and it only has 78000 miles on this car, I will never purchase another Audi car, they are horrible cars.

I wanted a new car. Bought a used 2004 Q5 from a used car lot in Olympia. Three weeks after I driving off the lot the transmission goes out. $2109.00 later - the steering column, 6 weeks later - oil leak. Biggest regret of my life!!

Audi A8 2009 model in the US is for the 3-series: the A8 4.2 quattro tiptronic, A8L 4.2 Quattro tiptronic, A8L W12 quattro tiptronic 6.0. It is true that US-style large-capacity engine, larger capacity machines. Audi A8 2009 model in China, only for the version L: Audi A8L 2.8 FSI, Audi A8L 3.2 FSI, 4.2 FSI quattro Audi A8L, Audi A8L W12 quattro 6.0: It is style for Chinese officials: the car wheelbase, the more space, more comfortable legroom, but the machine has multiple versions of low cylinder capacity in order to save fuel. Audi Q5 quality is very good to say, and this assessment that although the German car, but the good of this car is as good as the Japanese car covers. Your used car from the time of purchase to date almost no significant damage, only to achieve a certain number of kilometers, the need to replace components is required to have to replace the car.

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Dont buy Audi!

2004 Audi TT transmission problems! 70k miles and Audi wants $7000 to replace my transmission! I got all the routine oil change and services. The car has been garage kept, one owner (me) and its been babied. It jerks, bucks, jumps and the tires squeal and peel out when Ive been on the road for only about 15 minutes. Its like getting whiplash every time you drive! Audi headquarters in Auburn Hills, MI offered me a trade-in! Fred Lavery Dealership in Birmingham said transmission needs complete replacement. Really? **? The car only has 70k miles on it and has been the scheduled services. I have done nothing wrong! Ryan, the so-called Eastern District Supervisor at Audi, said Im asking too much of Audi to take care of this; its passed the 50k warranty! He said if I would have done this earlier in 2008, they would have replaced the transmission. Really? Thats how Audi treats customers? I checked the internet. There are hundreds of Audis with transmission problems just like this! There should be a 100k warranty from the factory on the transmission and Audi should stand behind their vehicles. Audi knows this problem exists with TTs. Im going to file a lemon law complaint and contact the president of Audi until this is fixed! I spent way too much money on this high performance vehicle to have the transmission crap out like this, and then theyre going to stick it to me with a ridiculous $7000 transmission replacement, which they said theyd reduce but thats not good enough. They need to replace my transmission because its Audis bad design that everyones transmission is going out. Shame on you Audi! I thought you were better than this.

My new car has 10,000 km. On a very cold morning this past January, my power steering malfunctioned while I was driving home. No steering is a very scary experience. Thank God I was not far from my home and could walk to my house. The steering column was changed. Two days later it happened again. This time I was told to let it warm up for 20 minutes and the power steering came back. Last Friday, it happened again but this time after idling for one and a half hours, I still had no steering. I am female and do not have the strength in my arms to steer without power steering. Apparently, this problem is common with S4 & SQ5, since 2014, when it is very cold. The steering column is being changed again. I called Audi Canada and was told that this problem is caused by extreme cold weather. The dealer told me to let it warm up for 30 minutes before driving it which makes no sense to me just to go to the corner store. I love my car but now feel very insecure when driving it. There is no recall for this part that keeps malfunctioning. If Audi sells cars in Quebec, then they should be reliable in cold weather. So much for their TV ad that boasts winter is Audi land!?!

Dear Customer Care, I am an AUDI A6 User and would like to express my view how AUDI INDIA is and how their Service center and how they are malfunctioning and ruining the name of Audi. I have been using the Audi A 66 past 7 years which is now 86000 kms been running but now the service centres are just malfunctioning the customers with very high price, making problems in the car and then expressing then the said parts needs to change or else they cannot do any thing.Audi India has created a customer which is just for a name sake and cannot do anything. The name says as customer care which means for customer but they are saying the words of Service centres and nothing else and also one of the executive told me he cannot do anything. Then why Audi India has created a CUSTOMER CARE. Its better you remove that and close that customer care and make it customer information centre.I sent my car for a regular service and on the receipt of the car after service i noticed that an error is showing on my cluster which says oil level is low so i immediately complained the service centre and asked them that you charged me for the oil change etc but why it is showing which was not showing earlier. Then they took the car back and after 5 days they said I need to pay Rs. 125000 to change the cluster so I am so upset that it was not there before service and after they service they deliberately make the programming in such a way that this error showing and now make money from the customer.At the outset so called customer care is also cannot do any thing. After my complaint the service team relation ship manager is calling me and saying that this error was there past one year and now showing. Is it possible? Also she is claiming that we can get it verified but the question is from where can i verify this? When i ask the same question to Audi India customer care they also says what the service centre says is right. What does this means, as I have all the rights to make sure what the problem is and get it verified but there is no answer with any one.It seems nobody at AUDI wants to address the concern and leave the customer at a mercy that either I pay or get rid of the problem or i close the issue. This is the kind of service level AUDI INDIA is doing and your dealers are killing the Audi India Image. I wish i wouldnt have purchase the Audi and it is my worst decision to buy Audi Car now. I am not going to recommend this car to any one and will also put on all the forums so that all the future buyers should understand the After sales service support that Audi India has. I also wish i would have been in Europe or USA where the law is such that the Audi India has a responsibility to answer. This is it. Thanks. Jai **

One thing you can count on with any Audi: the worst customer service of any car brand, anywhere. Their number here in the USA is inevitably busy and offers a call-back, one which never happens. I would stay as far away possible from Audi, please dont waste your time & money with this company.

I have a new 2016 Audi A6 with an eight year bumper to bumper warranty. The only warranty I did not get was for the exterior paint and leather seats. I am the only driver of this car and no longer have kids at home, so thought I didnt need it. Starting a few months ago the leather front seats began to warp and crinkle. Now the leather on the back seats are beginning to crinkle as well. The first time I took it into Plaza Audi in St. Louis the service department put conditioner on my leather in hopes it would fix the defect. Clearly it did not. The second time, the new manager said clearly theres something wrong and hed reach out to his Audi rep to determine how to get this repaired and he snapped a couple photos. Somehow Brad **, Audis Midwest Rep has declared that my seats defects are due to outside influence. He cant say what that outside influence is or why fine leather seats buckled and crinkled on their new car. I was told my only remedy is Audi Customer Experience. After weeks of an investigation Joanna at Audi Customer Experience told me that no one in their department is a technician so they have to rely on what their Audi rep tells them. So, WHY is there a department that can essentially do nothing but repeat what their rep has told them? I took my car to another Audi service department. Experts there agreed I could not have caused this damage and theyd get back to me in a couple days. Ah ha, but because Brad ** has already made a ruling on my car, NO OTHER AUDI SERVICE DEPARTMENT can question his ruling. Then I contacted corporate communications. Just got another callback. Good grief, corporate communications circled me BACK to Audi Customer Experience who only repeated to me exactly what Brad **s original ruling! Ronald ** at Audi Customer Experience repeated again that Audi blames ME for the manufacturers defect on my leather seats. He would not let me tape the conversation. Ronald ** refused to give me the name of his boss. He says hes speaking for Audi worldwide and no one can help. I can pay for the new leather seats and Plaza Audi will kindly install them for free. I feel like Im playing a board game that keeps sending me back to the same place with every move. Any suggestions?

I have a 2014 Audi Q5 and recently for no reason whatsoever, the power steering failed and nearly caused an accident. I mentioned it to my local Audi service department and had them look at it while it was in for 3 other recalls. They agreed that the power steering was not responding and it would have to be replaced. I explained to them that the car is barely driven and has never been in an accident. And I find it unacceptable that a car company that has built a reputation on handling and drivability would have a complete steering failure at 40k miles which they informed me is just out of warranty. I was told at my local Audi dealership that It would have to be paid for out of pocket so I called Audi customer support. This was over 2 weeks ago and since then I have gotten no clear information on the issue. I have been through 3 customer service reps and they have changed stories multiple times. The second to last time they informed me that there was a program that the local Audi dealership has to help in situations like this. So I went back to Audi only to find out that they have no such program and they werent even told about this from the customer service rep. I was supposed to receive an answer almost a week ago and it keeps getting pushed off. At this point I still can not drive the car or else risk getting into a serious accident. I also want to point out that I did research and found out that the SQ5 version of this Audi has a recall on the same issue. I further researched it thinking that the steering system was different only to find out it is the same part number. This is clearly a defect and Audi should be responsible for fixing it. I cant even get a clear answer as to what it would cost since the dealership has changed the price on me multiple times. At this point the car cant be driven and I dont see why I would need to spend up to $3,500 to replace the entire power steering rack on a car with low miles that has been well taken care of. I also dont trust the service department at my local Audi since they informed me that my brakes and rotors need to be changed yet I just had them done about 1,500 miles ago. I am at a loss with Audi and just want the steering replaced so I can safely trade this in on a different brand vehicle or sell it out right. I dont feel safe driving it and I wouldnt want to sell it to someone else as is. If this car is driven it will cause a severe accident.

Evidently this problem is well known now and we are looking at an engine replacement as a result of a failed timing chain tensioner and the jumping of the chain. The class action lawsuit and settlement only entitled claims if made prior to Jan 25, 2019, which makes no sense given the issue continues to plaque owners of these vehicles. The treatment of this issue represents gross negligence by Audi. Why, in the case of the excessive oil consumption issue, will they pay $4k to execute a stage 2 overhaul of the engine and at the same time, with regard to catastrophic engine failure, not to the same next right thing?? This is really funny - we had the issue with the oil consumption fixed in the present failed engine. I wonder if well have the same issue with a new (used) engine with an updated tensioner and new chain?

This brand offers a whole assortment of different models. Absolutely everyone needs to purchase one. These cars have very distinct and beautiful features, new models include touch screens and awesome radio, beautiful leather seats, and the engine is wonderful. The car is beautiful on the outside too. There are lots of different upgrades and personalization. Some of the upgrades would include a touch screen, an awesome radio system, upgrade to leather seats and touch screen radio system, upgrades the engine. Also the passenger capacity is awesome, for a sporty car, this thing is just so great. You can fit you and your neighbors family in this thing. You would think that there would not be too much room because of the sportiness but there sure is.

Audi Midtown Toronto (Agincourt Autohaus). I have a regular service (odometer 118364) at Audi Midtown Toronto on Sept 01, 2011 and mentioned there is a vibration at front wheel during acceleration (all season tire). After service, the technician told me that should be the tire problem and charged $21+tax. On Sept 29, 2011, I rescheduled for service of vibration at front wheel because it still happened (change to snow tire). After service, the technician told me he didnt feel anything and charged $31.50+tax. On Oct 11, 2011, I rescheduled service again of vibration at front wheel because it still happened and the technician told me he didnt feel anything. Maybe the floor mat? On Nov 29, 2011, it brought up the same problem again. This time the foreman told me the same store didnt feel anything, it may be the floor mat. On Dec 13, 2011, it brought up the same problem again and I drove to show the foreman whats going on and told him not the tire or floor mat problem. At the time, the foreman felt the vibration at front wheel during acceleration and rescheduled on Dec 16, 2011 for check up again. After check up, he told me he didnt feel anything. It may be the floor mat? So I have to bring this problem to Audi Uptown on Dec 20, 2011 and schedule service on Jan 06, 2011. Finally, they found out the drive shaft problem and told me its under warranty. After job was done, suddenly they told me that this part is not under warranty. They did it before (on Feb 02, 2011 and Mar 03, 2011) and I needed to pay for parts and labor of $982.5 +tax. I told them this case and brought up on Sept 01, 2011 at Audi Midtown Toronto (Agincourt Autohaus) and I will talk to them should it be under warranty period. On Jan 9, 2011, I met up with Audi Midtown Toronto (Agincourt Autohaus) the service manager, Rolf ***. He told me that from the past two times, if CV boot is broken that can cause. This happened on May 13, 2010 and Sept 01, 2011. What? Same side broken twice in 2 years. What kind of material are your parts using? (Because still in warranty period odometer 118364 Sept 01, 2011) Is that easy to damage the drive shaft even the CV boot broken? I pay almost $50k for Audi. Why are the parts (CV boot, drive shaft and even the engine) easily broken? I should post this case to public and let people know about my case. It is below todays requirement and service standard. I am very disappointed because of Audi Midtown Torontos (Agincourt Autohaus) mistake (in five times visit. I have all service date and time in my email). The drive shaft can be replaced under warranty. The other thing was the wrong CV boot (left side) was broken two times (May 13, 2010 and Sept 01, 2011. It looks like its very easily broken) and why they didnt find this problem (drive shaft vibration) when they replace the CV boot at the same time? It looks like he wants to make stories to cover their mistake?

We purchased a new Audi A6 TDI in 2014. We have monitored all the court action but really just been waiting. Recently we took our car to Larson Audi in Fife for some service. The goodwill package that we had received but never activated had expired. When we called Audi to request they reissue it they pretty much told us to get lost. We did not lie, cheat and rip off consumers but they treated us like criminals, it was horrible and embarrassing. This after we had spent nearly an hour on the phone and on hold and listening to all their recorded messages. I would never buy another Audi or Volkswagen product given how poorly we were and are being treated.