I bought my Audi A6 a few months ago, and I was happy with it until a few weeks ago in which it started having problem with dash switches and eventually all switches lost their functionality. I could no longer use satellite navigation nor mobile. Because the car is under warranty, I took that to Audi Stafford. I was told that corrosion has developed under the switches! Since it is an outside influence, the warranty does not apply! Such a strange reason to decline the warranty. This is a major problem, and I hope it is a one off. Otherwise, I call that a major design fault. If this is the case, then all Audi having this switching feature needs to be recalled; and I certainly like to know if this is the case. I could not convince the service manager, and that is why I am contacting you.I like to have an explanation and reason why a car of this age (less than 3 years old) must develop corrosion. Bear in mind that corrosion is a gradual process. And now even worse, the Audi is not even accepting to fix the car under warranty. I was very disappointed when I heard that the switches carry no IP rating. That means they are susceptible to humidity, let alone water ingress. If this happens to a Ford Escort, I will still be surprised. We are talking about a top class car, and I do expect minimum requirement. Some time ago, my son dropped my Nokia into the sink. The mobile stopped working for a few days, and then it came back to life.I am dealing with issues like that, and we design electronics and mechanical devices. All PCBs used have an extra water proof cover to prevent it from any ingress and even splash of water. Does Audi protect its internal electronics with anything? I do not like to use any harsh language at all, as this may be a one off case; however, this car must be repaired under warranty.I had another issue like that a few years ago with my other car, Toyota Avensis; and it was not even under warranty (after 6 years) when both of its front lights failed. Toyota finally accepted to repair my car when I wrote to Watch dog and Trading Standard. I appreciate your immediate attention on this matter.

Ive had my 2013 Audi allroad for 8 years, it currently has 112000 miles. Its always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didnt really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!!!The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. Its so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company. Whoever is considering of ever buying or owning a new or used Audi please think twice!

Audi TT transmission failure after only 7500 miles. Eighteen days in the shop to repair. While there, the dealer scratched my pristine car and drove it through paint, which covered the wheels, wheel wells and much of the car and then denied they did so to escape liability. The service manager lacks tact and credence and was quite combative. Stay away from this dealership! Audi customer care is a contradiction in terms.

Has to be one of the worse car manufacturers on the planet. Bought a 2010 Q5 from an Audi dealer. Dealers claim they inspect the vehicle. Have had it now for a year and a half. Put 7k miles on it. I have already spent around $5k in repairs and it is in the shop again with the dealer saying the engine needs replaced for another $11k. I now have to spend another $5k to pay it off and not have a car. Engine currently has less that 70k on it. I will never purchase another Audi/VW product in my life.

Bought this car brand new. I only had one issue during the 120K miles on it. Audi replaced the water pump at a oil change visit and then gave me extended coverage at no charge. (What Auto company does that?) The brakes do need to be replaced about every 25-30k miles. Routine maintenance is not terribly expensive. The car I replaced this car with is a Porsche Macan. I love the drive of the Macan but routine maintenance is very expensive. Spark plugs at 30K. Drain transmission at 40K. Plan on at least 1K per visit. The Audi was very dependable and a great car. My wife bought a 2018 S5 Sportback that is so much fun to drive. This is a great car company and look forward to visiting their manufacturing plant in Germany!!

2015 Audi A4 brakes are an embarrassment. Brakes squeak when cold or wet, not a little but enough to turn heads at stop signs and in parking garages. The dealers recommendation was to drive down the freeway at 65 or 70 mph and stomp on them engage the ABS. Great, safe advice - thanks Audi. Im glad to see that Audi has known about the issue dating back to (at least) 2012 from owner experience blogs - but pay their customers the same lip service in 2016 as they did four years ago were aware and were working on a solution. So much for Truth in Engineering.

I had an accident and I thank God everyday I was driving an Audi. I totaled one Audi and had no idea. I was still driving it for 5 days before I knew something was seriously wrong. Any other car I would have been dead. Im on my third one and wont switch.

My new Audi required a tow to Ft Worth from Abilene (2 Hours) because of engine failure. The service department could not figure it out and ordered a new engine form Germany. 4 weeks later it finally comes in and I am left with no car for 4 weeks and Audi Ft. Worth really does not care. Then they need me to drive up to Ft Worth to pick up the car. I do get them to deliver it. One week later the transmission is slipping and ** service manager assures me it is in my head and the car is meant to slip. They would work me in in 2-3 weeks if I insisted on coming in. I drive 6 hours to Houston Audi who got me right in and found that the bolts were not tight on the new engine and was causing the slippage. Ft Worth Audit won’t answer their phone and take appointments only weeks in advance. ** is useless.

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Dont buy Audi!

I purchased a 2005 Audi A8L a year ago (Jan. 18, 2011) from Checkered Flag Audi. This was supposed to be my dream car, but it’s a nightmare, a lemon. This was not an impulse purchase as I own a 1997 Audi A6, which is the perfect car with no major problems. I’ve always purchased new cars, but the A6 was my first used purchase. I like the look of the A8, but not the new A8 price. So for months I looked for the perfect used Audi A8 with reasonable miles and nice features. So I didn’t hesitate when I found the 2005 A8L at your dealership. However, it has been the worst mistake I’ve ever made.The car has spent over (200) two hundred days in service since I purchased it last year. I’ve been making car payments on a vehicle that I can’t drive because it’s in the service department on Virginia Beach Blvd. The last time I saw my car was Dec. 16, 2011, and it was broke down on the side of the interstate. Here’s a list of some of the things that have been replaced, repaired or broken by the Audi service technicians. The list may not be complete since I’m not able to locate the car and retrieve the service records in the glove compartment.The front end replaced (a problem when we initially purchased the vehicle).New radiator, which we had no problems with until we took it in for service.New water pump (scheduled maintenance).Electrical system (MII). Had problem during test drive and took 2 trips and over 80 days to diagnose and fix.Lock and lug set (dealership lost when diagnosing front end work).Serpentine belt (scheduled maintenance).The whole pulley and belt system due to improper install. This caused my car to break down on the interstate on December 16, 2011 and it’s still at the dealership. I’ve not received any communication since the 1st week in January 2012. A dent in the rear bumper while being serviced. This happened while the car was being service.Damage windshield reservoir due to frontend work (damaged when the front end was serviced and has not been replaced).Cracked center console due to MII replacement (damaged by Audi technician during installation).Bad rear air shock, which is a problem we discussed with Alan **, Mark (the car salesman), and the business manager when I signed the contract. Alan assured me that since the car hadn’t been serviced they would diagnose the problem and fix it. I was told it was not a covered repair and they packed it with grease.Battery replacement--during one of the many service appointments the battery ran down. It was in the shop for over a month when I received the call. I was forced to pay $186.00 to replace the battery and it was clearly not something I caused.This is an excessive amount of repairs. I would understand and expect to have these problems if I purchased my car from Charlie Faulk or The Auto Connection. However, I purchased my car from Checkered Flag Audi, a so-called reputable dealership. I found out that the car was not service prior to me purchasing it. That explains the problems during my test drive which the manager (Alan) assured me that everything would be taken care of (the problems would be minor). I guess they need to make the quota for the month at my expense.My car has been in the shop on every major holiday, except for Thanksgiving. We can’t take it out of town because it will not make the trip. I bought this car for my wife, and I don’t ever want to see her stuck on the side of the busy interstate again. I’m paying car payments on a car that I don’t have; more important, the car won’t live pass the loan amount. I only have a year left on my warranty and I fear that I will be stuck with an unusable car because you sold me a bad product. Checkered Flag Audi should be ashamed to sell such a poor product. I purchased my car from your dealership because I wanted a quality used car from a reputable establishment. This is not the case.I believe I’ve been very patient and cooperative in this matter, but enough is enough. I’ve left many messages for Alan and my calls have not been returned. I will be seeking legal counsel or better yet 10 On Your Side to expose the type of dealership that I purchased my car from.

I initially bought an Audi because of their quality and excellent engineering. However, I dont believe I will ever purchase another automobile from this manufacturer again. At 60000 miles my MMI system experienced a complete failure. The Navigation display would not come up, the radio wouldnt work, the navigation system completely failed. I took the car to the dealer here in Denver and was told the 5F MMI component would have to be replaced. Cost of the part $2200, $400 for labor. To say the least this is outrageous. Needless to say I am done with Audi, they are obviously not the reliable luxury cars I thought they were. Save your money! Dont patronize.

I have a 2010 Avant 4 Audi wagon that has had persistent, unresolved issues from day one, up to the point that my car, at just 4 years old, is now mechanically failed unless a new engine is put in to the tune of $15,000. I have been meticulous with maintenance on this car. From day 1, oil consumption has been an issue - was told that it was within specs (a quart every 1,000 miles - really?) - until an oil/pressure test was performed, which my car failed. Piston/rings were replaced, which still did not ultimately resolve the issue. Lost complete power in the car while driving a highway speeds (no steering, no brakes, black dashboard - in rush hour traffic) - could have been seriously injured. Towed again to Audi, which many hundred dollars later was told the problem should be resolved, but cant guarantee the repairs. One month later, car shuts down again while driving, with alarms to turn engine off - low oil pressure. AGAIN, towed to Audi - told to replace camshaft bridge and replace oil pump (almost $2,000 MORE) - only to be told that the low oil pressure light continues to come on, and the only recommend now is to replace the engine to the tune of $12,000-$15,000. Which is ridiculous. The KBB street value is nowhere near what has been invested in repairs in this car. I was told We understand your frustration, but the only thing Audi (national) can/will offer is to double the customer loyalty discount IF I buy a NEW Audi from this dealer, and my car has little to no value without the engine. I am without a car, and cant get my car back unless I pay for the $2,000 that didnt resolve the problem. It seems reasonable to me that a car, built on performance and truth in engineering should last longer than 4 years, particularly when properly maintained as mine has been. Further, dependability in a car is an assumed concept that Audi touts in ALL their media. I would further expect BOTH Audi and the dealership to stand behind their cars, but all I get is We understand your frustration, and these issues are no fault of your own, though I have to pay for them. The service department admits that my car has a history of repairs way beyond the normal range for an Audi, but theres nothing they can, or will do. I clearly have a poorly engineered car, that cant be driven, and is virtually worthless. I CANNOT believe Audi (national as well as the dealer) wont stand behind a badly produced car, and rectify a bad situation.

Quattro is the wagon 4.2 liter inline six cylinder all wheel drive dream car I own. I wanted a sportscar with room for all the kids and cargo. This is a wagon thats an Audi! Two thumbs... only Porsche has anything close to its class (in my eyes). I find my car incredibly beautiful with a sporty look and room for everyone. Lots of horse power to the wheels and luxury everything inside. I did get upgraded rim size and style and performance in the stock rims. They actually got me a set of official 19 inch Audi touring race car rims, so I didnt mind the great but overpriced touring sport tires they sold me when they got in.

When my car, 2009 Audi A4 Avant, failed, I had to get the RAC to examine the problem and eventually take it to the Audi dealer I bought it from some eight months earlier. Apparently, through me placing a case in the not-so-robust boot which I couldnt know about, it had bent the lip near the seal which would then allow water to access the boot. This is where it really becomes a problem. You have no way of knowing this is happening so this water will build up until it then damages the electrical equipment in your boot.Audi will then give you an incredible £10k bill to replace key electrical items which are unsealed within the boot. Part of the labor bill is at £120/hour. They only provide you with a temporary car once you have complained directly to their MD. They completely ignore the important safety issue that you are unaware of this problem until its too late and that the electrical equipment situated in the boot that can fail through water are lights and brakes. Im very unhappy around with this saga and feel other manufacturers would treat me better.

There are so many different models that Audi offers, ranging from speed to performance to fuel efficiency, you are bound to find a car that fits the needs you have. The appearance and features range so greatly, it seems like they have a car for everyone, ranging from what you want it to look like to what it should be able to do. The options that they offer seem to be endless, and all the features and customization options make it seem almost limitless which is awesome. The passenger capacity of each car will range from the next model of sorts, but it can fit any needs you have really, whether it be carpooling or just for fun.

On March 17, 2012, I purchased a new 2012 Audi A7 from Fletcher Jones Audi in Chicago, Illinois. I live in Saint Louis Missouri. I had not seen the actual vehicle that I was purchasing because the dealership was going to ship the vehicle to me. While I was waiting on them to bring the vehicle from the garage, we completed all of the paperwork. When I finally saw the car, my husband, myself and two other people that were with us noticed all of the white spots/blotches all over the car. The car is black. The salesman assured me that by the time they shipped the car to me, they would have all of these paint issues corrected/removed. The sales contacted me on March 22 to inform me that the car was being delivered on Saturday, March 24. I asked him if all of the white spots had been removed from the car and he stated yes, that the car is in perfect condition. The truck driver delivered the vehicle to me on the morning of March 24th. Once the car was removed from the bed, both my husband and I immediately noticed that the same white spots where still all over the vehicle. We informed the driver and contacted the salesman on the spot while the truck driver was still there. The salesman, as well as his boss and the manager of the dealership all assured us that the issue would be handled and corrected and not to worry, that they would do whatever it took to get the paint problem corrected. The salesman stated that he looked the car completely over before putting it on the bed of the truck and that there were absolutely no spots on the vehicle. He said the transporter must have done something to the vehicle because it was in perfect condition when it left their dealership. For the next two weeks, my husband and I spent time calling and emailing the dealership to find out what they wanted us to do and how they were going to fix the problem. Finally, they instructed us to take the vehicle to a local Audi dealership here in Saint Louis. We made an appointment and took the vehicle to Plaza Audi. They looked at the vehicle and tried to do some minor corrections and that did not work, so they told us to bring it back another day so that they could keep it and do a completed detail and buff and try to buff the spots out. They kept my car for three days and when I picked it up, they informed me that they were not able to correct the issue and that we they would recommend we take the car to their auto body/collision center to see what they recommend. We made an appointment and took the car to Plaza Collision Center. They then completed an estimate of what the car would need to have done in order to get rid of the spots. They said that the spots were in the paint so the hood would need to be re-painted and the other areas of the car they could buff the spots out. They gave us everything in writing and told us to get with Fletcher Jones to see how they wanted to proceed. For the next month, we tried to contact Fletcher Jones and the service center guy at Plaza Audi told us that he had been trying to contact Fletcher Jones to see how they wanted to proceed. In the meantime, I went ahead and made Audi America (the parent company/owner of Audi) aware of the issue and got them involved. After Christine at Audi America made several phone calls to both dealerships and collision center, she instructed me to contact the collision center to set up a date for repair. When I contacted Ben at the collision center, he informed me that he was waiting to see how Fletcher Jones wanted to handle the payment of the repair. I waited about a week and still did not have a date for repair. Christine then contacted me back and told me that everything had been squared away and that I should take my vehicle to the Plaza Collision center on June 11, 2012. I took my vehicle in and the collision center told me that they would be done in 3-4 days. They gave me a Chrysler Caravan as a loaner vehicle. On June 14th, I contacted Plaza Collision to see if my vehicle was ready and they told me that it was not ready. Ben ** promised me that once I returned from vacation on June 23rd, my vehicle would be ready. On June 25, I contacted Ben and he told me that he did not know the status of my vehicle and that he would call me back. He never called me back. Finally on June 27th, he informed me that they had not even started on my vehicle. He told me that they had not done anything to my vehicle. I told him that I was coming to get my vehicle that same day. When I got my vehicle, my husband and I noticed that in addition to the white spots, I now have brown swirl burn marks on my hood from them using the machine and trying to buff the spots from my hood so much instead of just re-painting it. Christine contacted me to ask if my vehicle had been repaired to my satisfaction and I informed her of everything that had happened. She told me that she was going to escalate my issue to her boss because it had gotten to the point where I had been more than patient. A week later on July 5th, I was told that the collision center would not be able to repair my car until August 9th. I was told by Nick, who is the service manager at Plaza Audi, and Christine that I would bring my vehicle in and that I would be given an Audi loaner vehicle not a minivan. Audi also agreed to compensate me one notes car payment for all the time, headache, frustration, mental anguish, etc. that I had suffered during the last five months. I took my car in to the dealership this morning and was informed that they did not have any Audi loaner vehicles but they would deliver me an Audi loaner vehicle by the end of the day. At the end of the day on August 9, I am being told that they do not know when they will get an Audi loaner vehicle and that they will call me when they get one. I now have my car returned back to me and the repairs have still not been made.

I purchased a 2017 A3 in Sept 2017 at Audi Nanaimo. Ive only owned it just over a year, and purchased their Audi Care Pkg that includes 4 service appts. They recommend routine service at certain intervals, the last one being 60,000kms. I was overdue by 19,000 when I brought it in because of a strange sound while steering to the left, but still within the stated warrantied mileage. They deemed it a complete transmission failure after a $600 diagnosis and will not replace the transmission under warranty, because they said I was overdue for servicing...and the car only has 80,000km on it! They then proceeded to send me an $11,000 quote. What a scam.

I am not an Audi customer, but rather a former employee of one of their stores. The store I was working at engaged in shameful practices towards customers and had such a weak employee staff it was laughable. Half the sales staff were not properly trained while the other half were vicious sharks wanting to have any and all customers landed in their hands to ensue an aggressive close. In other words, while looking at the car a customer may be with a person who has almost no knowledge of the product, but when the time comes to discuss numbers an expert at digging in your budget is presented. If any type of issue would arise that was questionable, they were experts at rearranging the conversation to avoid answering questions or resolving the matter. Most of the barely trained sales team were not even able to pretend that they had any decent level of manners or education. Multiple customers would complain about this but it was never addressed properly or effectively. The cars themselves? Lets just say that more than 30% had issues immediately after the sale. It is really hard to sell a car that a customer brings back the next day for service.

Audi has a wide range of luxurious and sporty models in multiple body styles. The designs are German Teutonic style with avant-garde interiors. The interiors are luxuriously European with high quality materials and finishes. The vehicles have the iconic waterfall grill and rings in the front and come in a variety of models and have distinct option packages, a variety of colors and personalization options that allows for unique looks. The vehicles are roomy enough for their intended purpose, but not so large as to seem huge. The design is very European where the driver is the most focused.

I purchased Q7 4.2 2007 in 2006. It was one of the first 1000 made worldwide and I received complimentary maintenance service up to 50K miles. Zoltan ** at Seattle University Audi was very good. So good, we bought another car from him later. :-) I have now (2014) 86K miles on it. I have had some small issues like broken window screen on the left side and stuck screen on the right (so far I have not fixed any). Cracked and eventually separated air filter housing intake (I have used Gorilla tape for that). I have changed brake pads, spark plugs, battery, some light bulbs. All by myself. No major issues. This car is very well made and I am very happy with it. Its heavy on gas, but I already knew that when I bought it. All fluids are done on time, most of the time at Audi dealer. It burns oil, but thats nothing new. Considering mileage, I have not had any serious problems. I am going to keep driving it and see how much longer it will last. Hoping for 300K.

Audi car models somewhat look the same but I am okay with that and would maybe recommend it to someone. The driving is good but the verity is lacking a little bit. I do not think that there is actually a way to customize the car. I just drive it because I have to. The car is small and usually only holds about 3 people but we can all squeeze together. It is kinda nice but I wish it had more space to move around and carry people around with it. I like bigger cars but my spouse wanted this brand of car. I would probably choose a different dealer next time and get a car that is bigger.

If you ever consider buying a used Audi make sure it has an extended warranty for as long as you plan on owning it!!! They break down often and when they do it will cost you a fortune to fix!! You will get sucked in thinking, Ok Ill fix this problem then I should be ok, then next month another issue and it happens every month, and it is major money every time!!! Last one I owned was an A6 with 70,000 miles, car book value is around $10,000 they want $6500 to repair a mechatronic, car will not shift out of park when its cold, no way to bypass it, and they dont even have the part!!! I now own a $10,000 piece of **!!!

Bought a used (but looked like-new) 2004 Audi A4 1.8T. It had 82k miles on it from the previous owner of 10 years. No accidents, what could go wrong? Seemed like a diamond in the rough. Carfax said it never had major repairs done to it whatsoever. Seriously good deal right? Wrong. The dealers had left the car light on and blamed the last owner for making it a problem and having to change the battery. Dealers said theyd replace the battery before they sold it to me. Okay. Bought it, picked it up, went home. It sat there. Few days later? Dead car. Called the dealers, had them tow the car, sat in their off-the-map shop for 4 days with no communication because the mechanic was too busy and sounded annoyed the one time I tried to get in touch.It finally came home to me, only to find a scratched side mirror that wasnt there before (I have picture proof) and a check engine light. Next few days - dead again. Battery was fine, its something electrical. This is a good a time as any to mention that the car is completely automatic and locks everything. Can hardly get into the drivers side, all other doors are locked, trunk is locked, no real locks inside or key hole for truck, nope. All automatic. Huge hassle. Im getting a refund. Its more money than its worth. NEVER AGAIN.

I purchased the car used in Late August/Early Sept 2012 in New Jersey. The car had around 42k miles on it when purchased. Within month the oil light came on and I had it in. They topped it off (no receipt) and told me to watch it. Came in again Oct 19 and at that time they updated ECM software and replaced pressure regulating valve and front crank seal and started oil consumption test. They told me that the problem should be fine now. January 2013 EPS light came on and this time it was faulty steering column control module. Oil light back on March, April and every month since. They told me to just come in every time and they would top it off with no paperwork. Over the summer of 2013 the light started coming on every 2 weeks and I started topping it off myself because I couldnt keep running back there and getting into work late. I have had the oil changes done at the recommended intervals, always at the dealer. In Sept 2013 when the light came on again, I took it in and told them it had been coming on every two weeks for a couple of months. They said they would watch it again, and when it came on every two weeks, they did the oil consumption test for the second time. I had to pay for phase 1 and wait for the light to come back on which I did. I had it in two weeks ago for phase 2 and at that time the engine light had also come on. The car failed the oil consumption test and the catalytic converter needed replaced. I have an extended warranty which covers the catalytic converter, but they said the oil consumption issue was not and now I am over the original warranty. They were going to try to get Audi to do something but that was over two weeks ago and the oil light came on again. I had to wait for the catalytic converter to come in and they dont want me to bring it in until they talk to Audi. How long does it take to make a phone call? In the meantime, I am afraid of my engine seizing, which I have heard has happened, and I am tired of having to run to the dealer every other week. I have been in that place more than any other service department combined with all the cars I have owned. I am a 50 year old professional woman who takes meticulous care of my cars and this is absolutely absurd! My son is soon to get his license, and I certainly do not feel safe having him drive around in this vehicle. I have done research on this issue and I know there are a lot of unhappy Audi owners out there. I have been waiting for a class action suit to come about. Hopefully I qualify...Just a footnote...my daughter had a VW Passat when she first started driving and we had so many problems, the dealer took it back, and sold it at auction (He was a friend of the family though)! Sorry for the tirade, but I have reached my wits end! Today, February 22, 2014, I received notice that Audi was not going to assist in any way and the dealer may pay half of the cost to replace pistons and rings? Half? First of all half of what? I have no idea what the cost is going to be... I can only imagine its very expensive. Second, this problem has existed since the day I bought it and it was still under manufacturers warranty at that time. I don think I should have to pay anything for what is obviously a defective engine. I cant even sell the car in good conscience, but I am truly at a loss here and infuriated. Where is the consumer protection here? What are our options? Help...anyone!

We purchased a Pre-Owned Audi Q5 from Audi-West Chester, PA that was burning a quart of oil per month by 30,000 miles. I notified the salesman and manager the same day of purchase that the add oil message had appeared on the way home. From that point on neither would return my calls or emails and were always in meetings when I showed up. By 70,000 we were burning a quart each week! All along we were told by Audi West Chester that this was normal for any 2.0T.Recently I scheduled an Oil Consumption Test to be done at another dealer that I have dealt with, Mechanicsburg PA which was a nightmare of a process. This dealer confirmed numerous times over the past 2 years that burning oil was normal while I was in for other service. When I returned to conclude the oil test I was told the engine was burning 3 quarts of oil per 1,000 miles and Audi would probably cover 75% of the repairs, but before they could submit a claim I would have to pay $289 for another engine test.Yesterday, I received a call saying Audi agreed to pay 25% of a $5,000 repair due to high mileage. The fact that I had written documentation of the problem existing at 30,000 miles made no difference. No part of this warrants the premium price paid for these vehicles. I hope the 2009-2011 2.0T class action law suit gets extended, then all 3 of my Audi vehicles would be involved in class actions. What a great company. Seeing Audi reduced the factory warranty after moving production to Mexico tells me Audi dealers know they must put on a good show in the sales department and then add some smoke and mirrors to rake in the cash for service. Great business model.

I really dont know where to start. I can fill pages and pages showing what bad company I trusted when I bought an Audi Q5. The car is extremely bad, no quality at all. Many problems with the gearbox, the breaks squeaking, steering wheel making bad jerking movements, and the list goes on. But what is really the worst is not the extremely bad quality of the car but the unbelievably bad service. I never took my car to the Audi dealer and they actually knew what was the problem. It stayed one time a full month at the dealer and they were not able to know what was the problem.Now I am facing a problem with the ignition, they told me we need to update the software and we need to get the software from Dubai and I have been waiting for that for a month now and still nothing. Very bad car, extremely bad service and dealing with the Audi people is like dealing with crooked con experts. My car is by the way only at 40000 Km and I hate it already so much. My advice to all: DO NOT EVEN THINK OF BUYING AN AUDI.

They had an absolute huge selection of family friendly vehicles for me to choose from, which made it a really hard choice to pick a specific vehicle. Each of the vehicles were spectacularly invincible looking. They had a really nice glow to them and caught the eye right away - of myself, my spouse, and my child. Seeing all the upgrades made me want personalization, and there were a lot of choices to personalize a vehicle of my choice - color, seating, doors, etc. Having a young child, safety is my number one feature to look for. Since I have a one year old and a newborn on the way, seating is a huge factor in my buying a car. So having at least a five-seater is mandatory and that was available which was nice.

Audi Q3 2015 windshield is really a poor quality compare to other and seems like it didnt pass the federal minimum limit and Audi customer service and dealer says out force impact on glass doesnt come under warranty. But the question is if some sand and micro level chips make damage and that also so small sometimes you cant realize seeing normally then where the quality product from Audi, is that duplicate of Audi? Friends be sure that you get the good quality car that values the money you spend not by the brand which I feel now and not only me there are several people who is on the same boat here in this forum ** and other places I am sure.

Im one very disappointed customer in Audi brand and this will haunt me for the rest of my life and I doubt the credibility and integrity of Audi. Customers mean nothing to Audi in my view. My car has been lying in the Audi Polokwane branch for the past 5 months, I gave the dealership authorization to fix the vehicle on the 8th of February and they have never contacted me to give me any update on the progress since then no loan vehicle in the 6 months. Im still paying for the vehicle on a monthly basis and have to make alternative travel arrangements and also save money towards the hefty bill of approximately R67 000 initially R103 000. In all this Audi doesnt care how their loyal client to survive.My service history shows you that I depended on the vehicle because I used to service it on average every 3 months (15 000km). Its my only vehicle. Im struggling to carry on with my daily duties and AUDI JUST DOESNT CARE. To them it seems it was just GOOD RIDDANCE to rubbish when they sold me the vehicle. This A6 is my second Audi but honestly after this treatment I doubt I can ever buy this brand again.Now I doubt everything about the brand from Customer Service/Quality/Integrity/Reliability/the ability of mechanics (I meant why would an overhaul take 4 months, when its new parts) to Durability. A 2.5-year-old vehicle requiring an engine overhaul whilst my family has a 24 yr old Toyota Corolla still going strong, maybe Im comparing apples with bananas, a good strong well-built quality affordable Japanese vehicle with an expensive poor quality German vehicle I dont know.Below is a statement from the Audi South Africa website and honestly to me none of it, is true looking at my situation. e.g. Vehicle has no quality, I mean it essentially requires a new engine at 130 000 km, I get no support, I dont feel respected either. Our relationship is just based on me losing out in many ways. Also I dont think the cars are revolutionary but quick fix to last 2 yrs or less.Audi After Sales - Quality and Prestige - The day you purchase your Audi, you dont just buy a car. You become part of a legacy that is characterised by innovation and beauty, prestige and quality. You begin a relationship founded on mutual respect and admiration that progresses into the bonds we form with you through our valuable services and aftercare support. That is why we dont stop at designing revolutionary cars, we also go on to design outstanding support products specifically created to meet the exacting needs of the discerning Audi customer.Im a very dissatisfied customer and I strongly believe this vehicle had a factory problem though I may not be able to prove it. How can an injector which is part of the fuel system fail without warning? I believe its taking forever to fix (4 months) because it was never assembled properly and I was used to get rid of it, its an engine rebuild at my costs nogal.As I mentioned above, it was just a case of GOOD RIDDANCE. I believe this problem on the vehicle is probably unheard of on this models but Audi just wont admit. Otherwise it could have been sorted in 2 weeks at most. Its a factory fault. This is poor customer service of the highest order. This whole experience has left me traumatized badly. It has also changed how I perceive Audi considering I was such a loyal customer having bought my 1st Audi in 2011 (A4 1.8T).

I have a 2008 audi 07 4.2. 50k it start burning 1.5 qt of oil every thousand miles and it also leaking water from the top. Very disappointed from Audi.

Used up to 3 quarts of oil on a recent 200 mile drive up the coast of CA on 2010 Audi A4. Noticed all the lawsuits and class action suits regarding problems with 2009-2010 Audi A4. Have to add a quart of oil every time I gas up. Audi dealers admit they are aware of the problem yet there is nothing they can do. Welcome to the world of VW. How is it in this day and age corporations can get away with this type of behavior.

2011 Audi Q5 - Really disappointed with this car. The oil consumption is crazy and because I started to have issues with the consumption after 2015 but even though the class action lawsuit was settled, I am now not qualified to get my oil issue fixed because I am past the date and the mileage is over 80,000. Really disappointed that Audi is handling these cases so poorly even though it is clearly their manufacturing error! Horrible customer service.

Beware if you are an Audi owner. I love their cars but their customer service sucks! I have had the same part on my vehicle replaced every year for 6 years. No one could find out the problem so I assumed they would just keep doing this. Wrong! If you have ANY repair service done, even at the dealership, make sure you call up Audi Customer Service and get a Case ID number. The repair on your vehicle, even through a dealership, is NOT accessible to anyone else. In other words, unless you call up Audi every time you have an issue they will not accept that it even occurred. Receipts dont help.My dealership was repairing the part out of what they call goodwill. What is that? I thought they were repairing it because of a design or part flaw on their part. It should be expected to be replaced. I shouldnt have to be grateful they fixed my car! This last time the repair lasted a year and a half so the warranty on the vehicle and that part is over. Its only $1100 to fix a door seal! Maybe because they should last the life of the vehicle.

The technology in the Audi A4 sedan is complicated and not user friendly. The manual is not helpful either. It is a great ride but it uses premium gas which is a pain. I bought it because it is highly rated in crash tests. I have only owned it 8 months so I dont know how its long term durability will be but it is rated highly in this area.

I purchased two Audis for Audi Conshohocken and the first car its engine died 2 months after purchase, the second car the engine died 11 months after purchase. They were Audi 2002 and Audi 2006. The 2006 Audi only had 75,000 miles when the engine died. I suspect oil sludge.

I purchased Audi Q7... The brand itself shows its worth, but I never thought that this would happen with my dream car. Only @ 60000 km, Engine Breakdown. Is it Audis actual car? Just after 60000 I have to spend Rs 699,883.76. Called customer Services Gurgaon India, wanted to lodge a complaint on Audis official website. A representative called Heena picked the phone and declined to give me the complaints address for Audi. I dont know is this the cost of using a Brand like Audi. Me and my elder Brother have Audi Q7 and probably we are looking to buy another, but dont think after such a poor experience and service quality as well as such a poor customer services we would recommend Audi to someone else. I would like someone to revert back to my complaint and WANT A DIRECT COMPLAINT EMAIL OR TELEPHONIC COMPLAINT Number FOR AUDI.

Worst car ever purchased, I purchased the car (2018 Audi Q5) from Richfield Audi a couple months ago and their staff does not understand the car or know how to fix it. I am unable to lock doors, the hatchback opens by itself, brakes make a rumbling sound. Richfield Audi has no idea what is going on and they don’t care. There are several more issues with car and called their Manager and he was going to have the service department call me and they never did. Previous to this my car was in the Audi garage for a week and only one problem was repaired, PLEASE NEVER BUY AN AUDI.

The models that Audi sells are good for driving and make everyone happy especially me. Anyone who needs a car should buy it. I love my car and it is the best ever. It is so fun to drive. I think I would never ever want to give it up for anything at all. The appearance of this car is very good. It has just enough roundness that anyone would like but has enough electronics inside the car that anyone who is technological will love it. You can have any kind of upgrades you want. If you want wifi in your car you can have it. If you want fancy tires you can have it. Heated seats yep thats featured too. Its really the Shangri-La of car dealers. The capacity is good. You can put as many people in your car that you can safely fit. The back seats fold down so you can put bigger items in your car. There is plenty of leg room and room for all your items.

Hello everyone, today to June 28 and I went to the Audi dealer Lynbrook New York. I have Q7 2014, its now 17,000 miles and I need a new Break and after the service they broke my right hand mirror. So guys if youre going to Lynbrook Audi dealer, careful.

Very dissatisfied with the amount of rust on my 2006 Audi A3. Its unbelievable. I see many cars on the road many years older that dont have half the rust mine has accumulated. Its over 500 dollars just to buy the metal for the door. No glass, electric... Etc. Its a wonder if the metal was defective. Now I have an airbag recall. My seats as well have cracked and ripped. That started at 75000 miles.

I had an engine oil change in Feb 2015 (long lasting oil for 10.000 KM). Now after exactly 6-month my service indicator shows service due, although I still have 4000 KM to reach the 10000 km. I called the service centre. They said I should visit. Does the service centre control service intervals on cars computer? A3 Sportback 8P, 2013, 18.8 KM.

I bought a used 2005 A4 convertible (Cabriolet 1.8T) with 48K miles on it. It now has 58K miles on it, and the TCM part on the transmission is faulty. I hear that this problem is common, yet Audi has yet to admit to their mistake. I doubt that I will be purchasing another Audi in my lifetime.

My 2005 Audi A4 purchased in December 2004 fried in 2008 due to oil sludge. My sister drove the car from D.C. to Charleston home for Thanksgiving. It had been making strange noises so she took it to the Audi dealership to have it looked at before she left. About an hour away from Charleston, the engine blew. Audi did nothing to help us even though we had the car serviced at the dealership every 10,000 miles for this exact reason. They even still expected us to make our monthly car payments. We ended up getting a new engine put in because our new car repair service had found a 2005 engine that was pretty reasonable. The same thing happened again last Friday.

With the amount of cars they have, its easy to find a capacity you need for your family or any other situation. Their cars have the best quality for tech that’s why they dont go cheap in my opinion. Upgrading is hard and complicated plus there are too many personalization options to choose from if you dont know what youre looking for.

Bought an A8 and it is a very nice and well appointed car. It handles and looks great. Its high-end but not as expensive as true luxury vehicles are. I usually drive either by myself or with one passenger, but theres plenty of room for driver plus four others to sit comfortably without feeling cramped. However, in recent months Ive been disappointed to find out about the mpg/emissions lies.

Audi offers luxury SUV thats fun with up to date technology. Off road 4 wheel drive thats sleek, roomy, efficient, and good on gas. Its eco friendly and well made. Its also family friendly. Its sporty and has great interior and comfortable seats. Its safe and great for road trips. Best company ever.

I purchased a used Audi A3 for my teenager about 2 years ago. My daughter now attends a university about 1 1/2 hr away from home. She called me one evening and told me that the engine light came on and the car had slowed down. Luckily, she was 5 minutes from her apartment and close to an auto shop. When she parked the car, all of the oil leaked out. I had to pay for a replacement engine because there was internal damage and a hole in the oil pan. There were NO warning signs before this situation and the Audi dealership had just performed a multi inspection, but found no issues. I am so happy that my daughter was not on the road! I never had these issues with Mercedes.

I purchased a 2007 Audi A4 2.0 Turbo in May of this year with 40k miles on it. Vet checked clean. The oil light has come on several times, I had it checked by Audi and was told The car is within spec to burn 1 qt per 1,000 miles”. I replaced the battery and now fighting with the tail light.

I purchased this A4 Audi in 2012. At the time, it still had the manufacturer warranty and still does. I had several issues with the car due to Audi design of the steering and ball joints. Currently, I was having trouble with fuel door on the car opening. So I brought it in to ask them to fix it. I was told by Robin that the problem is with the comfort module due to water damage! THEY said they assumed it was water damage and it is not covered by manufacturer warranty! She tried to show me water damage; I did not see any. She said that she might have given me too much information but they cannot complete the FIX because they will not connect the comfort module because the problem IS NOT FIXED unless I pay $812. So I had to leave with the problem at hand!!!

Vehicle (2016 A6 Quattro) has shut off while driving. Vehicle has shut off while at a stop light; would not immediately restart. Fiddled with the gears, put in park. Got vehicle to start after about 30-60 seconds. 30-60 seconds is a significant amount of time at a stop light that has just turned green. This has happened 3 times. Enter vehicle; start; put in reverse or drive to exit my driveway; car has shut off while attempting to exit driveway, 4 times; warning/Prompting me to put it in park. Brakes or rotors make a scratching noise; notice if driving close to a wall or median (to reflect the sound) when windows are down. Have had brakes checked by dealer multiple times and have been told they were fine. However, they make a constant noise. My parking sensor has been stuck in a position that makes vehicle think the passenger side front bumper is in contact with something. Will usually go back to normal by the next day. This has happened twice. Also has 2 recalls. 1 has not been completed. The other, the airbag recall, has been unable to be repaired. Dealer states they have not been sent the parts. This has been ongoing for months now.

We all know the Takata airbag recall is huge. But some manufacturers are getting it right, and some are not. AUDI IS NOT. They have limited cars affected by the recall compared to other manufacturers, but my car (2012 Q5) is affected. I called Audi several times and they are not offering any option to pay for a rental car or loaner call. I called the dealer too, but they wont do anything unless Audi pays. Audi told me to call the dealer and then the dealer told me to call Audi. I was just bounced around and around with no answers. My husband owns an Acura and the local dealer paid for his rental car for 2 months while he waited for the replacement part (which came this week). Audi is doing nothing, which I find unacceptable. They want the consumer to be stuck with the risk, which I also find unacceptable. All Audi car owners in this situation should put pressure on Audi to take the approach Acura/Honda is taking (and maybe other manufacturers, I am not sure who else). Based on the experience Ive had, I would never buy another Audi.

Audi ULTRA S-TRNC Gearbox FAILS weeks out of warranty on 38 month old A6. Bought an AUDI A6 Ultra S-TRNC July 2016. Have full service history with Audi. Approved garages spending over £35k, out of the blue Friday 2/09/19 heard a strange whining noise from the engine. Took it into Audi Stirling who advised Gearbox pump had failed and resulted in gearbox damage, it will cost £9117.60 to fix, neither the dealership I bought it from Audi Stirling or Audi UK all the way up to the Managing Director were interested and refused to help me. Just kept saying out of warranty. Their aftercare is appalling and when you investigate the Gearbox online the internet is littered with Ultra S-TRNC fails with no help from AUDI. Not even a warning light on the dashboard lights up no warning at all. Today I have written to WATCHDOG and to 2 national papers. Not what you expect from a leading car manufacturer!!!!

I bought an Audi A3 with a comprehensive warranty. I asked Audi Aberdeen to find out why it was reverberating. They said it was due to a propshaft bearing after 55000 miles! They also said it was due to corrosion and so not under warranty. No one I have spoken to can believe it and so here comes a load of hassle! Don’t buy Audi. I will never do so again.

I really liked this car until something bad happened. One of the nice features of the Q7, or most any other high end SUV is the ground radar which helps you park and warns you of objects in the road. This is especially important in a large SUV where you have limited visibility. But this feature did not work on my new 2017 Audi Q7. While parking, I ran over an object that sliced open the oil pan. It looked like someone had taken a knife to a cheap aluminum beer can. I thought how could an SUV have such a cheaply made oil pan? I know one doesnt take a Q7 off-roading every day, but youd think you could do it every once in a while, no?Then more bad news when the Audi shop told me that I had to also replace the oil pump. I was stunned by this as the oil pump is up high and wasnt touched at all in this incident. I have asked and still do not have an adequate response from anyone at Audi. Does one have to replace the oil pump anytime the pan is removed?Next problem was that as I had no idea the oil pan was sliced open, I drove less than a mile back home without any oil in the engine. At first there was the typical light on the dashboard indicating that I should replace the oil. I thought that was strange with a new car but I was almost home so I continued. Then just when I was turning the last corner a larger warning came on to say that I should shut the car off as it was out of oil. Which I did seconds later. But now I am concerned that the motor is damaged and the warranty violated.Anyhow, now I have to pay a couple thousand bucks to get my new Q7 back on the road, not to mention my concern over the health of the engine in the future. I think I should junk the car, but I paid an awful lot of money for it. This whole thing is partially my fault for running over the object, but I really think that Audi oversold the intelligence and robustness of their new Q7.

At end of lease- told residual is approx 12K- you would think thats what you could buy it for? Not close- have to go thru their dealer and they tack on over 1k in fees and Audi adds another 300 or so - in theory no termination fee If you buy it but they call it something else- Want to sell it directly to someone else?- Dont even think its going to happen then they charge what they call fmv- in my case 21k. Bottom line audi finance is a rip off - they tell you when you buy it that residual price is what you pay———NOT.

I had the Audi A8 and was great but the differential is a little stiff. Handling could be better, especially on corners. Engines new power is perfect and the style of car is great. Vision wise is perfect, really no blind spot. Its a great looking sedan (shape wise) and interior is awesome and colorful. Seating is also great. It holds 5 people comfortable (3-back 2- front). Its very roomy if a taller person is in it. Roof of car or height of it is perfect too. Arm rest is very helpful and the ac vent in front and back are on par. The different upgrades in interior is a must and comes in handy on the color car you want. Safety is tip top. Fast stopping with disc brakes is on a dime and the power of the engine is always there if needed. The sport one is even more beautiful and more power, if youre looking for that go getter, but the A8 will not disappoint you. Audi came a long way from what it was before. It could be better but it is on the uprise and will keep rising. Just an all around perfect car.

I bought Audi A4, 2008 model sportline from a dealer in Jordan. After one month, I found that there is a major problem in the engine. I went to the dealer in Jordan who said that he cant repair the engine and he dont have any spare parts for the engine. The dealer policy is to replace the engine which cost about $16,250.00. We tried to find the spare parts from the local market but we cant so our car is stopped since three weeks. I dont know how people can buy Audi car while the dealer cant provide good service and spare parts. Actually, we pay $37,000.00 for such car but we cant use it because the dealer service is very bad. We lose too much for that and waiting for the AUDI company to keep their reputation.

I purchased a Certified Pre Owned Audi A8 with 17K miles. Audi claims they have a 300 point checklist and vigorous standards for accepting vehicles in to the program, for which there is usually a premium to pay. When I received my vehicle, it was immediately very evident, while the car was still on the transport truck that it had been in a serious accident. The entire drivers side of the vehicle had been repaired and repainted. There are still creases in the front and rear door. The paint is mismatched. Sand marks are still visible under the paint. The windshield was replaced with the incorrect windshield so the heads up display does not function properly. One tire had extensive damage and was plugged adjacent to side wall. I was advised not to drive the vehicle with that tire by our local Goodyear Tire Center. There is paint overspray on the instrument cluster and dash that simply will not come out. I can continue on - the car is a mess. The dealer isnt responding so I called Audi. My customer care experience with Audi has been atrocious. They have absolutely no concern that one of their dealers sold a car as certified but didnt check the simplest of items. The damaged tire alone should have precluded the car from being certified.The first person from Audi Customer Care that I spoke to ask me so what do you want Audi to do? Well, I guess that about sums it up. They fight tooth and nail to escalate the problem to management, and when they said they would - i had to call them back, Its been nearly three weeks. I advise you to stay away from Audi Certified Pre Owned vehicles. They program isnt worth the paper it is written on. Ive purchased CPO BMWs and Porsches in the past and had fabulous experiences. Audi just doesnt measure up. Im embarrassed that Ive allowed myself to be taken advantage of this way, and Im furious that Audi just doesnt care.

Audi 2007 a4 2.0 Engine Defects - I bought an Audi convertible and a SUV together. I use the old used SUV and love it, but my Audi I treated like a baby. Tons of maintenance and care. It had a recall and camshaft replacement. Then oil consumption/oil pressure problems. Then second camshaft replacement. Feel like I was lied to about my engine problems. Now I need new engine. Was told by a mechanic all the defects and recalls caused metal in engine and ruined my engine. He said its Audis fault.

Bought a 2009 Audi S8 from Vin Devers Audi In Sylvania, OH. The service department had just completed the requires 55,000 mile service. I received the vehicle and had it scan 2 days after by my local mechanic. He found the car to have low voltage to the TB and other areas, as well as the vehicle running lean. The vehicle was accompany by a 30 day 1000 mile warranty for engine, trans and some other areas. Within 2 weeks I got a check engine light and the EPC light came on and the car will not drive above 40 MPH. Took the vehicle to my local dealer and they found wiring then was repair when the vehicle had only 10,000 miles and paid for by Audi Corp. Spoke to the Sales MGR and SVR MGR and was told there is nothing they could do. I opened a case with Audi corp and was told the same thing even though they paid for the original repair. I now have to pay to repair poor workmanship by Audi trained techs for faulty work. I will never buy another Audi and hoping everyone else will boycott their product.

I just finished a conversation with the Audi chat line regarding my 2011 Audi that is only hard wired for an iPhone 4 with regard to the music system. She informed me that Audi has not updated the technology to accommodate an iPhone 5. I couldnt find anything on the internet that even mentions Audi working on this. Couldnt they pull an engineer to remedy this problem or offer some way to overcome this? I will probably be making a new purchase soon, and now my car is worth less than any other Audi year because of this lack of current technology.

Audi always makes people passionate first sight by the elegant beauty, nobility, elegance inherent style combined with extremely dynamic sports. Of course, the advantages of this Audi A6 is a perfect successor. Owns many new features in the head with single-frame grille clusters trapezoid style. Square bumpers, headlights and taillights are significantly upgraded with optional LED, matrix LED, technology and modern. Lights - label ray format unique and new style exhaust. Alloy wheels of 10-spoke like a blooming flower is impressive highlights for the car.Redesign times allow MMI system incorporates technology displays the speed on the windshield Head-Up Display. 10-speaker sound system alive, Stop & go function, the ability to control voice with connected mobile devices, USB, Bluetooth, and so on. Young people today are passionate about cars with youthful style, sporty and luxurious. Therefore, the introduction of the Audi A6 contribute to satisfying the endless passion. Audi A6 made worthy of every business class.

Audi A4 2010 - I have a camshaft failure and have warranty service and Audi is stating it is not their responsibility to fix it based me getting an oil change from an outside dealer. This is completely insane to me and I will never own an Audi ever again. Ever since I have bought this car brand new, it has given me nothing but issues.

I have an 09 Audi S5 (115K miles) and am absolutely pissed at my owning experience. I, like all other defective FSI engines built during this time, have been experiencing major issues ALL related to carbon build-up. The car has been in the shop 5 times in the last two years because of carbon buildup related issues and has cost me thousands of dollars. Audi refuses to give me a good answer on why my car does not fall under the extended emissions warranty (that they have issued for other VINs with the same problem) and cover all costs related to carbon cleaning for up to 10 years/120K.Audi has no interest in keeping their most core customer base of S owners happy and does not care about keeping their loyalty. The bifurcation of the dealerships, Audi America, and Audi AG has made this even more of a headache. The dealership says they cant do anything until Audi tells them they can, even though they state it is the same problem in my car that is inherent in the cars they have issued an extended warranty. Audi Direct cant tell me anything technical on why my car does not fall under the extended warranty umbrella other than looking at a list of VINs and saying they cant do anything. NO ONE can give me a good explanation.It seems Audi has no interest in actually doing what is RIGHT, no matter the evidence presented to them and owners have no recourse. Its obvious Audi does not give a damn about their customer base once a car is sold. Sadly it seems most class action lawsuits with these problems also exclude S5s. This is mainly because there just werent enough sold for them to care to issue warranties or adjustments while there were many more As & Qs sold with the same problem that they HAD to do something about or risk legal action from a large group of owners. I just want an engineer to tell me how my engine issues are different than the other FSI engines with the same problems. HOW?! What will it take for Audi to DO WHAT IS RIGHT and make us S5 owners whole? ?

The Audi e-tron is an UNBELIEVABLE vehicle!! I would pay 300K for this vehicle. Its a high-end vehicle and is more than the typical SUV, but it is only twice the price, which means if one is willing to sacrifice a little for it, or work a second job, it can be purchased by an average family. Work a second job, and you can afford this vehicle. Yes, you need to work hard to have GREAT cars, but it is worth it, trust me!! :)

My Q7 went to service dept to replace battery and had no other issues. After vehicle returned to me, I advised service writer that control knob now not working? He requested bring Q7 back next day because of lateness. I agreed and did just that. The service writer assisted by I would imagine a more experienced writer explained sorry but not Audi fault and gave a estimate of about 1K $ to repair. I then replied that I had no control knob issue before yesterday AM when I dropped my Q7 off. I was so disappointed with the (not my problem) response. I been a BMW owner for years and have never witnessed service issues even remotely like this. Not a happy camper!! Still in shock.

Purchased a brand new 2013 Audi Q7 last April. Waited close to a month for the vehicle. Problems started since day one. The same day, the vehicle was picked up. Within 15 minute driving, the check engine light came on. Brought it back to the dealer and diagnosed to be a bad intake manifold. The vehicle was in the shop for a week. A month down the line, one day the sunshade for the panoramic roof fell off the rail completely. Brought the vehicle back to the dealer and get it fix. In June of this year, the Sunshade fell off the rail again, brought it back to the dealer, waited a week for the repair. Literately a week after the vehicle was picked up, the rail came back again, the car was in the dealer for another week. Now the problem come back again. The car is a little over 1 year old, barely driven with only 6000 miles. Went to the dealer to complaint about the issue and see how they and AUDI will address the issue. The response I got was: this does not affect the drivability or the safety operation of the vehicle. I could always bring it back to the dealer and get it fix. I am extremely disappointed in the brand and its customer service focus philosophy. Especially as a luxury car dealer and manufacture, this is definitely not the way to address the issue. 60K investment and what I get in return is constantly going back to the dealer for the same issue. Even with me addressing the issue, their response is tell me to keep going back. I dont have the time for all this, definitely not a good ownership experience. I am very disappoint in the brand and the experience. Stay away from AUDI!!!

My prepaid lease on my 2017 Audi A8L was expiring. I did not receive any communication from Audi Financial that I was welcome to lease another Audi. All that I received were emails and phone calls from Audis contractor wanting to inspect my vehicle before the lease expired. When I called my otherwise good local dealer for help/advice, I was told to call Audi Financial. There is no communication between Audi Financial and the dealer. I called Audi Financial about purchasing the A8L, and was promised a mailed package that I could complete. I never received the package. It became obvious that Audi did not want to take the effort to keep me as a customer. I sold the car to Carmax for a small profit, and bought a BMW 7 series. I will not buy another Audi.

I own a 2014 Audi Q7 TDI and was forced to bring my car in for the diesel gate emissions fix. My car is ruined and unsafe to drive! I was promised a slight reduction in power and possible loss of 1-2mpg. I am down 4-5 mpg and over 10 mpg while towing a trailer. Car no longer has any mid-range power so I can no longer tow my trailer safely. Audi/VW deliberately understated the changes resulting from the emissions modifications from the diesel gate scandal. Anyone who owns a diesel VW/Audi resist from enrolling in the fix. It will ruin your car! The fix is a bigger lie than the original diesel scandal! VW/Audi point the finger at the judge and refuse to even diagnose the car.

I owned a Q5. I bought it for less than 2 years with numerous problems. First, engine consumed too much engine oil; and apparently, it was due to piston ring problems. Its sent to workshop for 3-4 times for engine oil measurement, and finally, I had to leave the car for more than a month and had to quarrel for courtesy car. Car was OK for a few months, and then last month, it has gearbox malfunction. I think its megatronic(?) defect. I was asked to wait for 3 days as part was supposed to come from Singapore, and I ended up waiting for 2 weeks. When they called, they tried to give me an appointment which was 2 weeks later, until I screamed at them!I sent in the car a few days ago, and again, I dont ever expect to have a courtesy car like I used to enjoy from BMW. Whats amazing? Well, car is under warranty, but sorry, no courtesy car. They changed the megatronic plus rendered the 60,000km service. I left the car for 1 week. I just called to report another 2 minor problems, cigarette lighter not working and seat adjuster not working. Their answer was You need to wait longer, because you report additional problems. if you want your car back, then send in another time for these two problems! What can I do? Its not the technicians fault but the companys! They only know how to sell but dont care the service! Typical management! The problem all started with them not caring or hiring more technicians to handle the service and repair. So many cars got problems, but so few technicians are working on them. There are so many Audi users who are facing the same problem, in case you dont know or dont care! Its not worth paying so much for this kind of experience.

I like my Audi car because it has powerful performance whenever I drive around. Its fuel efficient. I was proud to have and own this car. I can recommend to my friends and family buying this car. Great passenger capacity and the price is just right. My husband loves to drive this car. He wants to own this car too someday.

Audi has build the Q7 2007 with the wrong gaskets around the moon roof. If you check the blogs they admit it but wont pay for the damage. It drains into the SUV and burns out the electric system. Gone are your MMI etc. It starts shorting your radio, tail light bulbs, and can burn out your battery. You will also lose your total dash. They want you to pay at least 1/2 so they have no cost. This should be a worldwide recall. What will happen when your electric goes out while driving. If you are starting to replace tail light bulbs. Its just the beginning. You can also see water marks on the front floor. Join in the fight for what is fair.

Repeated issues with carbon build-up which turns the engine indicator light on. Audi has cleaned the valves previously, at no charge to us acknowledging this problem and that it will likely recur. It has recurred, but now they want $1300 to remove the engine for a thorough cleaning. 2009 was the first year for the Q5 and a fair solution would be to recall this car or take care of the cost for this recurring problem. Audi has declined any further assistance. We will never purchase an Audi again.

Audi Midtown Toronto (Agincourt Autohaus). I have a regular service (odometer 118364) at Audi Midtown Toronto on Sept 01, 2011 and mentioned there is a vibration at front wheel during acceleration (all season tire). After service, the technician told me that should be the tire problem and charged $21+tax. On Sept 29, 2011, I rescheduled for service of vibration at front wheel because it still happened (change to snow tire). After service, the technician told me he didnt feel anything and charged $31.50+tax. On Oct 11, 2011, I rescheduled service again of vibration at front wheel because it still happened and the technician told me he didnt feel anything. Maybe the floor mat? On Nov 29, 2011, it brought up the same problem again. This time the foreman told me the same store didnt feel anything, it may be the floor mat. On Dec 13, 2011, it brought up the same problem again and I drove to show the foreman whats going on and told him not the tire or floor mat problem. At the time, the foreman felt the vibration at front wheel during acceleration and rescheduled on Dec 16, 2011 for check up again. After check up, he told me he didnt feel anything. It may be the floor mat? So I have to bring this problem to Audi Uptown on Dec 20, 2011 and schedule service on Jan 06, 2011. Finally, they found out the drive shaft problem and told me its under warranty. After job was done, suddenly they told me that this part is not under warranty. They did it before (on Feb 02, 2011 and Mar 03, 2011) and I needed to pay for parts and labor of $982.5 +tax. I told them this case and brought up on Sept 01, 2011 at Audi Midtown Toronto (Agincourt Autohaus) and I will talk to them should it be under warranty period. On Jan 9, 2011, I met up with Audi Midtown Toronto (Agincourt Autohaus) the service manager, Rolf ***. He told me that from the past two times, if CV boot is broken that can cause. This happened on May 13, 2010 and Sept 01, 2011. What? Same side broken twice in 2 years. What kind of material are your parts using? (Because still in warranty period odometer 118364 Sept 01, 2011) Is that easy to damage the drive shaft even the CV boot broken? I pay almost $50k for Audi. Why are the parts (CV boot, drive shaft and even the engine) easily broken? I should post this case to public and let people know about my case. It is below todays requirement and service standard. I am very disappointed because of Audi Midtown Torontos (Agincourt Autohaus) mistake (in five times visit. I have all service date and time in my email). The drive shaft can be replaced under warranty. The other thing was the wrong CV boot (left side) was broken two times (May 13, 2010 and Sept 01, 2011. It looks like its very easily broken) and why they didnt find this problem (drive shaft vibration) when they replace the CV boot at the same time? It looks like he wants to make stories to cover their mistake?

I have a 2014 Audi Q5 and recently for no reason whatsoever, the power steering failed and nearly caused an accident. I mentioned it to my local Audi service department and had them look at it while it was in for 3 other recalls. They agreed that the power steering was not responding and it would have to be replaced. I explained to them that the car is barely driven and has never been in an accident. And I find it unacceptable that a car company that has built a reputation on handling and drivability would have a complete steering failure at 40k miles which they informed me is just out of warranty. I was told at my local Audi dealership that It would have to be paid for out of pocket so I called Audi customer support. This was over 2 weeks ago and since then I have gotten no clear information on the issue. I have been through 3 customer service reps and they have changed stories multiple times. The second to last time they informed me that there was a program that the local Audi dealership has to help in situations like this. So I went back to Audi only to find out that they have no such program and they werent even told about this from the customer service rep. I was supposed to receive an answer almost a week ago and it keeps getting pushed off. At this point I still can not drive the car or else risk getting into a serious accident. I also want to point out that I did research and found out that the SQ5 version of this Audi has a recall on the same issue. I further researched it thinking that the steering system was different only to find out it is the same part number. This is clearly a defect and Audi should be responsible for fixing it. I cant even get a clear answer as to what it would cost since the dealership has changed the price on me multiple times. At this point the car cant be driven and I dont see why I would need to spend up to $3,500 to replace the entire power steering rack on a car with low miles that has been well taken care of. I also dont trust the service department at my local Audi since they informed me that my brakes and rotors need to be changed yet I just had them done about 1,500 miles ago. I am at a loss with Audi and just want the steering replaced so I can safely trade this in on a different brand vehicle or sell it out right. I dont feel safe driving it and I wouldnt want to sell it to someone else as is. If this car is driven it will cause a severe accident.

Bought my first Audi 3 weeks ago. First day I couldn’t log in to access my car. I called customer service and email them numerous times and no one has been able to fix or provide status. Audi has the worst customer service in the world, DO NOT BUY an Audi.

This car will last me forever. Great high end car. Comes with all the bells and whistles like your butt to be warm. Love the leather which means I get heated seats. The sunroof is so great to have even if you only need a little air. Automatic windows are great. Could use a few more upgrade but for the most part I am happy with what I have and could not dream about getting rid of it anytime soon. There is plenty of leg room for everyone. There is even 3rd row which is nice when you ride the extra room. I would never get rid of my car.

First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made a few thing. Wanted to make a big purchase my dream car the luxury car that I wanted, on 3/31/18. Now after one year and 8 months my engine literally broke in pieces, I was driving and my car was not heating up but I noticed that it was losing power while I was driving. I worked in a dealership so I have a lot of knowledge about cars. I got out and I see pieces of the engine everywhere. I was 3 away from home. Call the dealership. They tell me that is no warranty. My car has only 38,000 miles. Im still making payments. When I purchase they said my power train is cover until 50,000. I call Audi 1800 number. Also tell me is not cover. So I had to paid $450 dollars of towing the car back home. Now they said for me to tow the car to South Audi in Orlando which is $150.00 more plus for me to paid $190 diagnostic and I call warranty they said contact the dealer. Im so disappointed, I really thought I was buying a durable car. Im a person that take care the vehicle. I have all my maintenance up to date. Always check the fluid. How can they not help me with nothing. So Im paying a vehicle that is sitting in my garage. Be careful what you buying. Im sure this engine had factory defects. So disappointed.

The brakes on my Audi S5 failed completely at the weekend, with 3 children in my car travelling at 70 mph... and luck more than anything that I didnt have a major crash. No warning light, nothing to suggest there was a problem - one moment I had full braking capability, the next nothing. Went to Audi Uk, and because I cant prove beyond doubt that it is a car fault... they arent interested. I have bought 3 Audis new in the last 10 years - £150k spent to date and wont ever buy another one. Awful customer service! It could happen to you.

I bought a ex demonstrator Audi A6. To be fair its a beautiful car in every way. Its the third Audi I have had after switching from BMW. My car broke down over three weeks ago and had to be recovered to an Audi dealer for diagnosis of fault. They told me a few days later that the battery had failed and that batteries for Audi Cars were on back order... We are into week 4 now and No sign of battery! The dealer eventually put me into a new Q5 but it simply is not the same car or of the standard that my car is but it has kept me on the road. Now you only find out how good a company is when they have to resolve a problem and Audi UK customer service is hit and miss, my first contact was excellent, but the second when I complained why my car was still not rectified could not give a hoot! In fact the belligerent attitude of the lady dealing with update was very dismissive. Someone employed by a top brand to help was totally unhelpful. Anyway the issue here is my car has been with Audi for over 4 weeks now and there is no end in sight, I feel sorry for the dealer as this is a AUDI UK problem and I hear that a bad batch of batteries might be the reason. So think on when you walk into the showroom and they are wow-ing you they are only as good as the time when they have to sort out a problem. I suppose the other side of this issue is that its made me look at another brand and I will test driving their car tomorrow and Audi will probably lose me and those I come into contact with...what a shame.

I was on my way home from work when my 2007 Audi Q7 died on me. Took it to the dealer (who of course was gonna ** me with parts and labor prices). Told me engines out of time and I need a new one. I am paying 600/month for a broken p.o.s. German engineering, super pricey car and my parents have an older Jeep running past my Audi... What a joke.

Overall, my husband and I have been very satisfied with the Audi vehicles weve purchased or leased since 2016. Weve owned/leased a 2017 A4, 2017 Q5, 2018 SQ5 and 2018 Q5. Unfortunately, what is very disappointing is Audis lack of customer support or loyalty. A few months ago, my husband unexpectedly passed away leaving me with two leased Audis. Understanding that we did enter into leases with strict lease conditions on these two cars, given my personal situation and that my husband and I had a good history with Audi, I still wanted to see if Audi could help me in any way as I couldnt keep 2 leased vehicles under the present circumstances. I had heard that some car companies are very helpful when a lease holder becomes deceased. Ends up Audi is not one of those car companies and they were of absolutely no help. The dealer told me they couldnt do anything and to talk to Audi Financial as they owned the leases. Audi Financial told me I could turn in one of the cars but Id still have to make the payments and that I should go back and talk to the dealer to see if they would purchase the car back. Long story short, I ended up buying out one of the cars and selling it through a car broker (at a loss but at least I no longer have to make the car payments), and will continue to lease the other car until the lease expires. At that time I will purchase something different as I am very disappointed in Audis lack of customer support or loyalty.

2013 Audi A5 Convertible - Love this car! Great service from local Audi dealer.

On May 19th, 2012 I bought a 97 Audi wagon from Ppm Automobile for $1200 and on July 8th, 2012 my car broke down. I got the car towed to a nearest shop where the mechanic told me my transmission was shot. I explained to the mechanic I only had the car for one month then he advised me to get in contact with the person I brought the car from to let him know that the car’s transmission was no good from the start since I only had it for 30 days. I really need justice in this matter. I have called Ppm for nine days and l still got no help on reimbursement of the $696 that I had to pay for transmission replacement. I need help in getting a refund from that company.

I own a 2013 Audi A6. It came with a 4 year 57,000 mile warranty. My car was perfectly maintained. The engine blew up (ring failed, destroying the block). The car had only 39,000 miles. You would think no problem... Wrong. The warranty had expired by 9 months. So Audi wanted to charge me $10,000 for a new motor. I went through the roof. They then offered to pay half if I bought a $3700 extended warranty (a wash), I said, See you in court. I called corporate and they said if I didnt take the offer they would rescind it. A not so subtle threat. They came back and said, half price and no warranty. Reluctantly I agreed. The way I was treated by the dealership and the company, it’s obvious that Audi does not stand by its product. I highly recommend that any consumer stay away from Audi product. Bad company.

I bought an Audi A4 2010 model. It was great at first. Then, after a week, my power window got stuck. Since then, there are a lot of problems coming from the car. Sounds came from the front right tire that even your service center could not detect, engine jerking, all four tires nearly burst as the service and maintenance did not have my car checked properly during my car service time, and a lot more. All I’m doing now is keep on spending on the maintenance. And the service center here in Glenmarie, Malaysia always makes me wait and don’t always solve the problem.What are you selling, Audi? Is it your car technology that you said is better than the rest or are you selling your parts and services? Does buying an Audi means that I have to spend more on maintaining or I don’t have to worry about anything? Now, the lock sensor does not work. Please do something, Audi, as I am getting fed up with your brand! To me, Audi did not deliver whatever they promised in their advertisement. That’s the worst lie towards consumer.

I have a 3 three-year-old Audi a4 with 50k kilometers. Brought car back to garage at 35k for rear suspension noise and was told problem was solved. Car was purchased new. Noise came back into rear suspension and when I brought car back it was out of warranty. I was then told I would have to pay 130 euro per hour for car to be looked at and they didnt know how many hours it would take. I was scared off after being told there was a car in for a noise and already they had clocked up 38 hours and the problem was still not solved. I will never buy one of these cars again. I have had BMW and Merc and Opal and these cars are just not up there with these other brands. My experience was I paid quality price but did not get the quality car.

I own 2013 Audi A8 that has only 100000 km. It is 4.0 dual Turbo. The car is an amazing car and 2 months ago just stalled. An Audi mechanic close to my work looked at it and told me it is the turbos. I bought Audi original Turbos and replaced them and I got a call from the mechanic that they are gone again and the engine is full of broken metals. I called Audi Canada and they said it is A8 with only 100000 km so we need to know what is going on, I took it to PFAFF Audi in Vaughan and they said you need new engine. I have been waiting for many days to know if Audi Canada is going to help with the cost and the repair and I hope they will because such an expensive car with only 100000 km should not have an engine damage because of turbos. This is a shame and frustrating issue and I think whoever wants to buy Audi should think of. I do not have extended warranty as I bought it from a private dealer who bought it from Audi Canada directly. This is unfair and really painful to go through. I am now waiting for Audi Canada decision and I will post more information once I get an answer.Updated on 07/13/2018: So I had posted my problem with my 2013 Audi A8. Audi Canada answered me finally by saying, We will not help in fixing this car because you took it to an independent Audi mechanic and he is not certified by us. So, when you are stuck and your car stalled and there is a guy that deals with Audi all his life close to you, what do you do?? The 2013 Audi A8 4.0L turbo is absolutely a car that you should not consider buying as the turbos break and damage the engine. It is not worth the money to fix, $15000 just for new turbos and add the engine another $10000. 5 years old car!!!Audi is not standing behind their product and talking about customer service and the answers I got from one of the representative, he was yelling and insulting because I am not letting them doing their job. They were giving me false information and I did not like it. Their offer is to give me a voucher to use for the future if I want to buy an Audi. Huh, would you do it again???

After bringing my 2012 Audi S5 with 30,000 miles to Audi NYC several times, and without them being able to resolve my issues - I contacted Audi corporate offices hoping they can assist in resolving my issues with extremely squeaky brakes. I was referred to a supervisor, named Christine ** who also did not help me at all. After explaining several times to Audi corporate employees and this supervisor, my issues were brushed off and I was presented with their proposed resolution which was to lubricate my brake pads, a procedure that had already been performed on my vehicle previously without resolving the issues. This is the most unprofessional customer service I have dealt with and thanks to their horrible customer care and retention department I will be trading in my vehicle for a BMW, where the customer service actually listens to and cares for their consumers.

My new car has 10,000 km. On a very cold morning this past January, my power steering malfunctioned while I was driving home. No steering is a very scary experience. Thank God I was not far from my home and could walk to my house. The steering column was changed. Two days later it happened again. This time I was told to let it warm up for 20 minutes and the power steering came back. Last Friday, it happened again but this time after idling for one and a half hours, I still had no steering. I am female and do not have the strength in my arms to steer without power steering. Apparently, this problem is common with S4 & SQ5, since 2014, when it is very cold. The steering column is being changed again. I called Audi Canada and was told that this problem is caused by extreme cold weather. The dealer told me to let it warm up for 30 minutes before driving it which makes no sense to me just to go to the corner store. I love my car but now feel very insecure when driving it. There is no recall for this part that keeps malfunctioning. If Audi sells cars in Quebec, then they should be reliable in cold weather. So much for their TV ad that boasts winter is Audi land!?!

My daughter had a massive failure of her 2012 Audi Q5. Audi of America and Audi of Beaverton provided a level of service which was nowhere near Audi professions of excellence. Past positive experiences were outweighed by Audis overwhelming unwillingness to acknowledge its problem. Audi Beaverton tried to address the problem, but, without consensus of Audi USA, was limited in what it could offer. Furthermore, Audi Beaverton gave conflicting information to us and Audi USA. In effect, Audi USA claimed that Audi Beaverton blamed my daughter, and Audi Beaverton said that Audi USA wouldnt address the problem.

The Audi 4 I have has blown up two engines with oil sludge problems. This is a bad car and they are giving me no options.

I was happy that there were several models to choose from with different features. It is a luxury brand and that is what I felt when in the car and I enjoyed it. It seemed to fit me well. The model that I had was compact so the passenger capacity was not that good. But it seated 4 people comfortably. There were larger models available but I enjoyed the way the smaller model handled. It looks good and had a classic style and color. I like new features but I dont like flashy features that add no value to the car. The car I had was not new but I liked that the newer models had a lot of features as options. It was nice to know that if I wanted to upgrade to more features later, they would be available.

I purchased a 2011 A4 from Day Automotive in Pittsburgh. The car had just over 33k on it when purchased. Although the car was a certified pre-owned they had not performed the 35k maintenance on the car. Less than a month later they charged $450 for the 35k maintenance. I have been driving the car long distances between Pittsburgh and Chicago on a bi-weekly basis and other than having to watch the oil and add every 1500 miles the car has operated flawlessly. I like the quattro in the snow. I am concerned though about the reliability of the vehicle and will be trading it for a Chevy Cruise first chance that I get. My experience has been that GM dealers stand behind their products.

This brand has a fairly wide variety of models. Including Audi A3 Sedan, Audi Q3, Audi A4, Audi A3 Cabriolet and many more exclusive and family cars. The variety of models range from sedan to cabriolet. I had the Audi A3 Cabriolet, it was a beautiful cobalt blue. It had a nice range of features. Mine was a standard wheel drive. The stereo was very nice as well. You can option this beautiful car out to your hearts content. You can add a turbo, choose your color, change stock stereo set and much more. The capacity in my car was good. However, I would imagine a sedan being much more spacious and better for family than my cabriolet. My cabriolet had enough room for myself and my school supplies, however.

The variety of its models and colors are elegant, contemporary, visually beautiful and versatile. It also has many advances in technology, ergonomic and safer. It stays at the forefront and allows me to update my equipment and accessories whenever I can with different options to meet my needs. Also, the passenger capacity is excellent. There is no discomfort and space is enough for both passengers and luggage. Everyone has their space to move and be comfortable.

For many months I’ve had issues with the Audi website. Trying to pay my car payment online is a hassle and becomes a giant waste of time each month. The online financial services portal on their website always has issues and makes it impossible to make your payment online without calling customer service. When you try to get a hold of anyone through the phone whether it’s Audi or Audi Financial there’s an extremely long hold time, and if you take advantage of the “call back” option they have you may be able to get a call back days or even weeks later in some of my personal experiences. As I’m writing this review this issue still has not been resolved. If you are looking to finance your vehicle through Audi Financial, or care about having a good customer service experience I would highly suggest you rethink choosing Audi. So far I have enjoyed my vehicle and haven’t had any issues as a first time Audi owner, but this customer service experience will definitely be a huge part of any future decision I may make about purchasing a vehicle through Audi. Customer service and online ease of use go hand in hand with a quality vehicle, especially when it’s a luxury brand.

I drive a 2012 Audi TT RS. Life got in the way and the vehicle sat on my driveway (not running) for 540 days. During this time not a drop of water entered the vehicle cabin. BONE DRY!!! I finally got around to bringing the vehicle in for service. They replaced the battery, flushed the A/C, brakes and performed an oil change. They also performed an exterior and engine bay detail. Within 10 days the vehicle had 3 inches of water in the passenger side floor.I immediately called my dealership, Audi Sewell North Houston, and their response was, Oh, yeah I know what is going on. This is common on the Q5. Apparently there are two drain holes in the engine bay just below the windshield to allow water to drain out of the engine bay. These drains WERE NOW CLOGGED. The dealerships response was that they must have been clogged before. I find this assertion ludicrous as it SAT ON MY DRIVEWAY FOR 540 DAYS WITHOUT A DROP OF WATER IN IT!!!I took the issue to their GM, Jackson **, and he basically told me the exact same story I got from service. Which means he did no actual work and just regurgitated what he was told from service. I then took the issue to Jacquiline **, managing director, who did not get involved. I then took the issue to Audi of America who again repeated what the GM and service tech told me. So, I am stuck filing a claim with my insurance and having a vehicle with diminished value to flooding and both Sewell and Audi refuse to accept any responsibility. If you value your money I would stay as far away from both Sewell and Audi as possible.

9 days ago, my engine warning lights came on, and the car had ZERO pep, could not go over 30 mph-drove the 6 miles to my home. Parked it and had AAA flatbed it to the Audi Dealership. My car, a 2008, A4-learned that the 2005-2007 had camshaft defects/recalls but the 2008 models were fixed. The tech crew at my dealership are top shelf, wonderful guys, and professionals. They say this is the first 2008 with this issue-problem. I need a new engine now, and at 160,000 miles, Im way past any warranty. And given that 2008 did not get this recall, I am in a bind. I have contacted Audi USA to see if they can help me or work with me. Ideally, Id like them to help me with a new engine, cost, labor, etc. I am awaiting their response, but I think they are looking at the potential of giving me a discount, should I opt to buy a new Audi 2015 - and at this point, I am not overly happy with the manufacturer.

My Audi ownership experience was pretty frustrating and ultimately a big disappointment. I bought a 2012 A6 from the Audi Exchange in Highland Park, IL. The vehicle supposedly had undergone a thorough 300+ point dealer inspection process; one so exhaustive that no other manufacturer can lay claim to a more thorough Certified pre-owned inspection process. Wow, sounded impressive.So, imagine my surprise when, not long after I purchased my car, I learned that it had been in a serious accident and the repairs had not done to spec. I contacted the Audi Exchange about it. At first they denied any knowledge of the accident. But when I brought the car in to be examined, they did admit to knowing about the damage. However, they just hemmed and hawed and said they didnt think the work looked *too* bad. Bottomline: they said you bought a used car and that was it.I contacted Audi of America figuring they would intervene. But, to my surprise, all they did was send me a canned thanks for sharing your concerns response and I never heard from them again. So much for the pledge to do everything we can to keep the dream alive by offering you an ownership experience that rivals even those of the most exclusive clubs in the world. I keep getting marketing mail from Audi encouraging me to come by and check out new models. Uh, no thanks. I would rather walk than buy another Audi.