I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment. I am now on my fourth lease with Nissan and do not expect to renew or purchase with Nissan or Infinity in the future. Your finance department staff are uncaring, rude and condescending and have left me very dissatisfied and angry. UPDATE - Its now Feb 2017 and not one follow-up call or apologies. PS: I miss one payment after 14 years with Nissan and I am considered a criminal. They need to send their hounds after. Nissan - The Donald Trump of Car Companies.

So I just bought a 2015 Nissan Rogue. I gave it its first bath. I went to flip the wipers up and lo and behold when I did so the wiper hits the hood! I opened hood to see if that was somehow the problem. It was to no avail. So now every time I clean or scrape snow from the windshield and want to lock them upright, I cant. Not without turning on my car, turning it off and hitting the wiper stick twice... I guess, I read this in a forum. I have yet to see if it works and even so quite annoying. Also difficult to do when its locked up in ice and snow. So beware snow dwelling Rouge owners!

I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4X4 to the body shop and it has been stuck there for about 4 weeks trying to get parts to repair it from Nissan. I called Consumer Affairs and it was referred to Regional Consumer Affairs, but nothing has been done to resolve my problem. I cant reach anyone by phone that can help me and I really need to get my truck repaired and out of the body shop. Can someone please help me? My body shop is unable to obtain Nissan parts for repair.

I bought a brand new car on 2020. After 1-2 weeks there was problem on aircon of car the dealers still couldnt fix that, after that there was a problem on the seat of car still couldnt fix. Now the paint started to fade on the car. Its just been 1 year and went to fix the car for about 10-12 times but still same. Doesnt feels like a brand new car. Worst car I ever had. Never ever gonna buy Nissan cars again.

I bought my 2000 Nissan Maxima new and just after the three-year mark and at about 27,000 miles I got an SES light. I took it to the dealer and they told me all 6 ignition coils needed to be replaced. I was in shock. How can all 6 be bad on a car with only 27,000 miles. I asked if there was a recall or if the parts were defective. All they said was to call Corporate Nissan! When I did I got blown off. They said since my car was past the warranty period they were not responsible for anything. I was out of luck. I said maybe they could make an exception because this was not something that normally happens. They would not budge. I was stuck and what made me really angry was that these parts had to be ordered through the dealer and they were on back order. I tried AutoZone and online but no luck. The parts took about 5 weeks to come in since there was a shortage of these parts. This was very common for this year and model car. I had to rent a car for this period and ended up spending a total of $1600 including the rental car. This was a nightmare I will never forget. A very good example of very poor customer service. Leave your customer stuck and say we cant do anything for because we do not have to. Excellent way to make your customer say I will never buy another Nissan product again. I actually had to call the customer rep because she did not return my call. I left her a message saying thanks for nothing and calling me back like you said you would. It was not her fault but she could have returned my car with courtesy and respect even though there was nothing Nissan would do for me. I really felt that there should have been a recall but they took the cheap way out. Better to lose a few customers than to shell out bucks to help customers with a manufacturer defect. The sad part is that after all that I went through, I still have this car today. It has 172,600 miles and is still running good. Still will not buy another Nissan because of this bad experience. I had to replace 3 O2 sensors, MAF sensor, radiator, alternator, starter, thermostat, front axle, dimmer switch, front struts.

Evolving Technology Poor Quality Systems - Purchased a 2017 Nissan Rogue S, the 5th Nissan in our family in the past decade. While Nissan has stepped up their game in designing overall more luxurious interiors, they are now using lackluster and lower end equipment for some important features. The 2017 Rogue S back up camera lacks clarity, is murky and grainy in even moderate light settings. And in some parking lot situations, all you get is a large ball of light reflection. Nissan sent a technician out from their Plant in TN, but to our avail, all the 2017 models not use the same poor quality cameras. As the owner of model years 2011 to current I have to say this my first negative review of Nissan. I have 4 other Nissans with beautiful backup cameras in any lighting condition.If Nissan is happy with this quality reduction, we will no longer support Nissan. Time to change . While no one should rely on a backup camera, it should be as functional as one found on a 2011 or older. Technology should improve not decline with age. If they do not care about this one feature, what else might be lacking on these cars. I dont think this is a company that deserves consideration, lackluster response, and lackluster technology.

Cliff notes: No email available to communicate with the corporate office concerning warranty work. You have to use a call center that is slow, cumbersome, and not proactive. Wish we would have stuck with purchasing tried and true Chevy C2500, Ford F250, or RAM 2500 diesels. We purchased a 2018 Titan XD Pro4X (Diesel) truck for our small construction company. The specs matched our needs though the reviews were not as strong as we would have liked the price was appealing and the reviews were not terrible. The size was more comfortable than the C2500 and F250 we have in service.At 30K miles we received both ABS and 4WD warnings after traveling 300+ miles that day. The engine was fine just no 4wd or cruise control. The dealership advised we were fine to continue our trip and to come in when back in town or we could go to another dealership near us if time allowed. Over night the error reset. The dealer said to bring it in when back in town the computer would let them know what need to be repaired on the drive train.On our return trip the error happened again at around 350 miles and again over night it reset and was fine. The trip to the dealership was inconclusive and I was advise to drive around until the error happened again even though that might be over 300+ miles as 5 things might be causing the problem and they could not test each of those components to rule them out. That effort was too intense for them. Thus the call to corporate to report the dealer would not take action on what my local mechanic found on his diagnosis machine. What a run around. The non dealer shop received the P1819 Shift ACT CIR Malfunction detected in the transfer motor circuit error and advised that should be too touch for a certified mechanic to figure out.Finally I have convince the dealership they needed to do more for me and they are taking the truck back in and are prepared to trace back the error and replace the transfer case in the event it is the culprit. This was after I paid our local mechanic to diagnosis the problem and the local service manager had twice refused to perform further repairs until the truck failed again. The only response I can get from Corporate Nissan is to call them. When calling I am referred back to the dealer and am told they have no access to the dealerships efforts though we have Nissan Connect which reads what maintenance and system status in on the truck. Shame on us for choosing Nissan.

I purchased a 2013 Nissan Pathfinder in September 2013. In the first months two rear seals went bad. Shortly after that, the left rear wheel bearing went out. A few months later, the two motors in the passenger door window (which never gets used) went bad. Then about a month ago my right rear wheel bearing went out. Two weeks ago there was a loud bang in the rear end and the left rear shock absorber broke. REALLY NISSAN??? I would be ashamed beyond belief to have a product of this poor quality and not stand behind it. Your free advertising started after the two seals went bad in the first months of ownership of this vehicle. Then, I read just recently that the Nissan Pathfinder is in the top 10 worst vehicles to purchase right now. My son in law was about to purchase a Nissan Armada, but that will not happen now. Never again Nissan. Poor quality product with big corporation not standing behind their product.

My lease was over and I turned in the vehicle, but Nissan and the dealers could not get together or work or cooperate on anything. Do I need an inspection? No, said Nissan because the dealership offered to buy the used car. According to the dealers, I do and they do it. Cool. They can inspect the vehicle when I turn it in. But then they dont, after all. NMAC and the dealership really jerk you around.During the lease, NMAC could not take my Visa for online payment, so I always had to send the check. After passing the inspection and escaping any costs, I was told Just turn in the vehicle, you have paid everything you owe. Three weeks later I was charged by NMAC almost $500 for a disposition fee! I have been a Nissan customer since 2001. I am pissed. I was considering leasing another Nissan in a few months. Screw that. Today, I do not want another Nissan vehicle ever. Merry Christmas, sucker, you owe us $500. What a way to screw your customers.

I own three Nissan, two rouge and a Moreno 2011and 2012 and three Infiniti. I recently trade in my other two Nissan rouge and Moreno for two Honda civic because I dont trust Nissan that is last year. I still have one rouge that is payoff. My son love the car, he dont let me sell this one so I keep it. Last week the car wont shift. I take to Nissan dealer, they told me need to replace a piece of part and cost me $618 - of course Im not OK. I told the guy my car 2011 and only have 24,586 miles on it, why happen so fast? Well after he explain everything to me, I paid and got it fix. My three Infiniti is a lease but I do not plan to lease another Inifniti or buy another Nissan.

Where do I start. Went to buy a car and the one sales person told different prices. The service department wanted to charge $10,000 for repairs. Went and got a second opinion and it cost $272 to repair the issue. Then presented the information to the dealership service dept and they still held true that the engine needed to be replaced. So this is a buyer beware and service beware. I also witnessed them not wanting to replace a recalled piece on another persons car. Location is Classic Nissan of Newport News in VA.

Coming from a Loyal Nissan customer FOR ELEVEN PLUS YEARS, I am disgusted at their lack of care and concern for issues that my recent lease CAME WITH. I just signed this lease, trading in my old one at the end of May. I will NEVER go with Nissan again after my recent experiences with the Patchogue, NY Dealership and Consumer Affairs absolute lack of care and effort to mend anything. Problems at the dealership level have left me going to Consumer Affairs which were of no further help at all. They act as if all of this is out of their hands and there is nothing to do to reassure their efforts at trying to make me satisfied.They cannot get one person on the phone to speak with me. I have had issues regarding my new 2018 lease 3 months in, leaving it in the shop to be repaired with NO ETA of time it will be done (because items are back-ordered) and ready for me to drive again. Though they did mention maybe some time in October... awesome because I dropped off my car on 8/27. I also only get this info through voicemails because every time I try to call back it goes to voicemail and I wont receive another call until they have their scheduled time to call me back. Horrible customer service and quality of care.My new lease has a safety brake issue where the auto safety break will go off when no one is around, breaking my car while going 40+ mph. Apparently this is a VERY COMMON issue (talk about safety) with ALL Nissan models starting with the VIN K. So Id check your VIN because I am sure if you dont say anything about it, they wont either. I have also had the issue of my backup camera lagging and freezing as backing up since the beginning. There was no point to even use it because it was inaccurate and dangerous to do so. My radio has also just decided to black out one day for a good 10 minutes. Couldnt do anything about it. This is my THIRD time back to the dealership where they finally kept the car to fix it fully, even after showing them video evidence of my experiences the second time I went back.Patchogue has provided me a loaner of not even the same model or year of my current Rogue lease. Which is fine and I normally wouldnt care, BUT at this point, still paying for a new lease yet driving around an older vehicle for over a month has me fuming. I have been polite and patient up until now. The back and forth phone calls that go nowhere are leaving me stressed and in disbelief with this company. I am in shock and SO dissatisfied with all this new 2018 Nissan Rogue and Nissan Customer Service has come with. This is my fourth Nissan, third lease. I have NEVER had an experience like this. I am beyond shocked and pissed.

Nissan consumer affairs, its a joke. I contacted them 6 months after buying a brand new Nissan Rogue. That 1st week my car started having problems. I took it to Nissans service multiple times. They did not record anything in their system and told me the car was fine. My passenger air bag light stays on at all times and a noise on the drivers strut (wheel) every time you take a right turn. So a manager drove the car, said everything was okay. So again they sent me home worried. A week later again I take the car to service, they said the car was fine. Then in September 2013 I took it again to Nissan service. They again said nothing is wrong. I asked for a manager, he again said nothing wrong with the car. So I let it go until I saw other cars (Rogue 2013s) and not one had the issue that I have. So in December I took it again to service. They again said nothing wrong, this time I spoke with a female manager name ** in Cherry Hill, NJ. Then she decided to go in the back to check the car with me and saw what was going on. She agreed that the car was not right, she kept the car in service and gave me a rental. The car stayed in service for over a month because they could not detect any issues, then they get A professional mechanic and he replaced both front struts and the sensor of the air bag. It was okay for 3 hrs then the same thing happened again. I called them and told them the same issue is happening again. They kept the car again and they still couldnt find the problem. So they gave up, I guess, and told me again nothing wrong. I contacted consumer affairs and they pretty much did nothing. They told me if I didnt want to drive the car to the service and get it towed, I was going to be responsible for the fees. I fear driving my new car. How great is that??? So I contacted lemon law. They told lemon law that they wanted to offer me $2000 for the inconvenience. HELL NO I dont want money I was to feel same in my car. Thats why I bought a new car so I didnt have to drive back and forth to the car service.

I have a 2012 Versa with numerous paint chips all over the vehicle. Consumer Affairs told me to have the dealer document it, which I did. They then said it was environmental and unless the manufacturer deemed the paint is defective, they cannot help. I have never had a new car chip so easily and I am convinced its due to poor paint and/or clear coat.

I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a hurricane I ended up getting a 2013 Nissan Sentra. The car was great until 12k. It started to have all kinds of issues and after a long back and forth, I sold the car back to Nissan. (But here is the kicker, even though the brakes were faulty on it and would wear out too fast (I was not riding them), Nissan still refused to refund me. So I had to take a huge loss and look for a new car with already negative equity). The dealership I bought my 2013 Sentra with was willing to work with me and got me into a 2014 Nissan Altima. (Of course with payments being high and this was the only deal I could get.)A month of owning the car, I get a call from Nissan saying I did not make a payment for my 2013 Sentra and the car is in jeopardy of being repo. I told the guy that I sold the car and asked why that information was not in the computer. Thinking it was an honest mistake, I called the Nissan Dealership where I bought the Altima and they said, Oh yeah we sent that in, you should be fine. 2 months of owning the Altima I get another call asking about payments on the Sentra. Then 2 days after that, I get a letter stating that I was not approved for the loan on the Altima and needed to return it. I was confused because I had already made 2 payments towards the loan on the Altima. I called corporate Nissan and asked what was going on. They stated that when I applied for the loan, I was approved but then I got disapproved. WHAT??? I stated that I already made two payments for the Altima and was wondering where that money was going. They told me Oh that is going towards your loan. I asked what loan was that. The 2013 Nissan Sentra. I could not believe that I was paying for a car that was no longer in my possession. (It was even sold at the dealership.) I immediately called the Nissan Dealership and asked what was going on. They said not to worry. We will fix it. A month later I get the same letter. Repeating last month, I finally got the whole situation resolved. I took my car into its first oil change and then the problems started occurring. The radio and back up camera stopped working after a month. I took the car in to express my concerns about the radio. They updated it and said Everything is good to go. I didnt even leave the lot and I put the car into reverse, the camera flickers green and shuts off. Then the radio reset itself and shuts down. I went back in to tell them nothing was fixed. They replied Oh we will have to order a new radio. That will take about 2 weeks. I took the car home and waited 2 weeks for the radio to arrive. Once it came in, they replaced it and I tested out, everything seemed great and I drove off. 5 hours later it stops working again. (Keep in mind this radio is brand new.) I take it back in and they hold it for a week to find out the issue. Upon returning the car to me, they told me they replaced the back up camera and the radio.I have had the car for a day and now there is a very loud clicking and rattling noise coming from the engine. THE ENGINE! Now I am not a mechanic but I am pretty sure you do not need to access the engine when replacing a backup camera and a radio. I called the dealership where it was for the past week and there was no answer. (I called 5 times.) Then I tried a different Nissan dealership and was told, Well we dont want to touch what they have done and would need copies of all the paperwork. Also if we were to move forward, we would have to call that dealership to get permission from them to work on the car. WHAT?! Last I checked I am paying the monthly payments on my car, not the dealership. I tried contacting Nissan consumer affairs and they tell me Take it to your local dealer. It is my dealer that has caused this mess. I cant take it to a different dealership because they want permission, I cant get a hold of anyone from my current dealership, and I am stuck with this car because of the negative equity. This is my last Nissan. Their mechanics are terrible and their whole business is shady. I am done.

According to Nissan, the problem is that I updated my phone. Nissan wants you to keep your phone months to years behind in updates so their app might work. I have been told at least 4 different versions of IOS are the latest that have been approved. It seems as if they are just guessing, hoping it might work. Its no wonder they now use Car Play. The head of Nissan Connect (at least by her own admission) Amanda, claims that Nissan Connect is a great system but had no answer for why, if it works so well, are they switching?

We enjoy our Nissan except that the back door has to be slammed shut or it doesnt close tightly. We like the back and the extension that comes with it. I would like to have more USB outlets though. More leg room in the back may be nice too.

I bought my 2012 Verse from Nissan of Edison in February. I start experiencing the engine light coming on after having the car only two (2) months. I read the manual and checked the gas cap, after a week the light went away. December 2013 the engine light came back on and the light have been on more than off since then. The car have put me down on more than three (3) times in the last month going to work. The Nissan service department is the worst. They over talk you. I was told that I should use BP gas only which I thought was outrageous. I have family members and friends with BMWs, Audios, etc. and they use different gas. Im not certain if they think I am stupid or what. I refuse to pay to have the car check or to pay for a gas filter that now the service department say I need. I will tell everyone I know not to buy any brand of Nissan car and most of all their service department stinks and is horrible.

I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.

My daughter decided to replace her Ford Fiesta 2010 which she had many problems with the dual clutch. She bought a new Nissan Juke 2017 at 417 Nissan (Ottawa, Ontario) thinking there wont be issues, its new right? The car had maybe 25 km on it when she left the dealer, drove for 10 km and service engine came up (just left the dealer). She went back to the dealer, it took 1 week for them to figure out that it was a manufactured pin that was not pushed completely down. She picked up her car, approx. 1.5 months after, she broke down again, got towed. Now they said it was the wiring harness that needed to be replaced, it took forever to get the part (4 wks). It got replaced and fixed, drove it again for not even 1 month. This time it was worse. She thought the car was going to explode, RPM going crazy and could hardly go forward, service engine everything was lighting up in the dash, she got towed the 3rd time. My daughter is only 18 years old, making her bi-weekly payments and working 4 jobs. Now Nissan Finance have no problem digging in her account to withdrawal the payment when she has been asking since the 2nd break down to replace it with another Juke. Nissan (head office) wont even return our calls, they are not professional at all. Now the car is in the garage, lord knows what is the issue but service is terrible, not keeping us up to date and Nissan (head office) senior person is supposed to call us back within 24 hrs, still nothing. This is not acceptable.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

So, I just came back from the military and I wanted to buy a brand new car from Nissan of Queens. I went to the dealer and inquire about buying the selected car that I wanted to purchase for cheap. I was disappointed with the customer service because I didnt get to get my military discount that should have been applied at the time of my purchase. I feel that if someone is in the military and being a woman, we shouldnt be taken for advantage due to the lack of experience or knowledge that entails in purchasing the vehicle. I am still continuing to fight this issue because it is ridiculous that I have to still pay off my car which the total I had to pay for my vehicle was almost 26,500. I still have to pay off my car and I do not think it is fair. The car dealer that sold me the car was only concerned about the commission that he is putting inside his pockets. I wish that I have never purchase my car from him, because he ripped me off. All I wanted to do was purchase my car and serve my country to help others and in return I was never helped. It is very sad to see that younger folks in the retail industry never discuss things of importance to someone like myself that went into the dealership to purchase a vehicle by myself.

I bought a 2012 Nissan Versa CVT in November 2011. In the summer of 2013, it started hesitating and squealing when I lightly touched the accelerator to adjust my speed at freeway speeds. The winter of 2013, it started hesitate-surge behavior, like it was searching for the right gear, at freeway speed limits or when accelerating to freeway or city speed limits. Sometimes it was so strong I was afraid I was going to lose control of the vehicle. A couple of months later, I was driving 75 mph (the speed limit) on a flat stretch of TX190 when the vehicle suddenly lost power. I was only able to keep it at 60 mph by pressing the accelerator to the floor. I was only able to resume normal driving speed by taking my foot off the accelerator and then pressing it to the floor again.From what Ive read online, Nissan has had problems with its CVT for years, yet I was unable to get 3 Nissan dealers in 3 different towns to service this problem. One said they couldnt reproduce the problem. The other two wouldnt even give me an appointment. They basically said this is just how this transmission works - live with it. It got worse. I live in Central TX, and my parents live in Phoenix. The morning of March 21, 2014, my dad died. I found out at about noon, went home to make plane reservations and pack, then drove to the nearest airport, about an hour and a half away, mostly interstate.Less than an hour in, I started having trouble, so I stopped to eat lunch and let the CVT cool. Shortly after I started out again, one exit before the airport exit, the car suddenly dropped to 40 mph -- in a 70 mph zone -- and kept losing power. I had barely enough power to get off the freeway and coast into a gas station. I had it towed to a Nissan dealer, rented a car, rescheduled my flight for the next day, and booked a room in a hotel. I was gone for over a week. It took a whole week for the dealer just to get permission to replace the CVT after the mechanic pulled CVT oil pan and found excessive metal shavings in pan and inside transmission, so I had to rent another car to get home and to work the next few days.The invoice only said All Nissan genuine parts carry a 12 month/12,000 mile warranty, so I asked if that was the case for the CVT as well. The response was so outrageous - I asked for it in writing. I was told that, if I had bought an SUV, the CVT would be warrantied for 120,000 miles, but as I owned a Versa, it was only warrantied for 20.5 months or 60,000 miles, whichever came first. I had only had the car for about 1.5 years before the original CVT started to go. It died at 2 years 4 months and 34,167 miles, which means this CVT is warrantied to last less time and mileage than the original. Nissan should be ashamed of itself, and my government representatives should be ashamed to allow such a company to continue to do business in this country.

Do NOT buy a Nissan. They made good on a car with faulty brakes that almost killed my daughter and gave me a Platinum Service plan. Then after 18 months the plan stopped being honored and when I call Nissan Consumer Affairs to correct the situation, they tell me the plan does not exist. Buy a Toyota or a Honda and hope they are more honest with you.

I have owned a significant number of Nissan vehicles - 2 Maximas, 2 Pathfinders, 2 Infinitis - and after my recent experience, I will never purchase again. I have a 2017 Maxima in which I knew had a mechanical issue. At the time I made the appointment with local dealership to inspect, mileage was under 60,000 miles. After waiting 10 days for appointment, their assessment was that I need a new front left bearing hub - the challenge, after waiting for the appointment, the mileage was now 60,265 miles and the warranty ends at 60,000. Their suggestion was to discuss with Nissan Consumer Affairs. Nissan position after more than a week of conversations - We dont care that you are a life long customer and that we will lose your future business. We refuse to help you because you are 0.4% out of warranty, even though you had to wait 10 days for your appointment with one of our dealers. So charged close to $200 for the assessment on a part that should be covered under warranty and dealership looking for additional $300 for a repair in which I can purchase an official Nissan part online for $60. No help. No consideration. No further purchases from me on a brand that shows no appreciation for their customers.

They never offered to help during the pandemic, I had to call out of desperation to see if there was anything they could do because I lost my job due to covid-19 and have no source of income. They extended my loan as I stayed out of a job for the past 3 months and now, according to them, the pandemic is over and I should have a source of income by now and make my payments. TRILLION DOLLAR COMPANY really penny pinching and can’t do anything to help their customers during this time of need. Real classy.

I am so glad I googled Nissan Finance complaints. I am sorry for your experiences but I dont feel so alone now in dealing with the nightmare that is NMAC. Their zero star online payment processing has created payment reversals when there should never have been one, and me not catching the payments not going through. I love (not) their disclaimer that a confirmation number really, really isnt. Whats the point of it then especially after paying online payment processing fee?The final straw has been once again setting up automatic withdrawal, with email notification all was successful, only to find nothing drawn out of account and a late charge applied. I was totally perplexed. I finally figured out why. Going into the bank information, I found a totally different routing number! They refuse to acknowledge it or credit two late payments because of it. Well, Nissan, guess what? I didnt make that second payment because Id rather go trade the car in, taking yet another hit because of previous over 30 notices you wrongfully put on my credit report, and give the money to another car manufacturer, because this is definitely the last time NMAC gets my business!

Transmission problems. They know about problems with their vehicles but don’t care. DO NOT make the same mistake I did. I have talked to several people that bought them and mechanics they agree, don’t BUY. I talked to their corporate office and they don’t care and won’t talk about the issue.

Highly recommend you reconsider ever doing business with this company because they 100% do not care about customer satisfaction, customer loyalty, customer problems with their vehicles... Wont work with you to find a solution when they sell you a faulty product. Do NOT abide by their customer warranties. Its been 9 months of absolute hell with a brand new 2020 Altima. Completely appalled at the atrocities this company allows. Had so many repetitive issues they failed to fix and their only solution was that I trade it in so they could get MORE money from me! Completely disgusted with the dealership, consumer affairs and arbitrations.

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didnt fix anything there.I also found six months in with the car that there was a humming sound coming from the rear wheels and I had the tires checked many times and nothing. Finally I found out the wheel bearings were going out. I took the car to the dealer and they said the car is unsafe to drive so they gave me a loaner car and replaced both wheel bearings. Now about 2 months later the humming in the rear wheels is humming again. The humming is not consistent yet. I called Nissan to tell them I am returning the car early because I feel its unsafe to drive and they advised me that I need to talk to Nissan consumer affairs so they sent a claim over to them.I then got a call from a lady who said she was with consumer affairs and she was gathering information on my case for her co-worker and that he would contact me in a week and they would advise me if Nissan could repurchase the vehicle from me. I got a call a week later from a guy telling me, You talked to my co-worker and we have everything we need so I will call you this Friday. Well Friday came and went, I was contacted by a woman the next week explaining the guy is no longer with the company and she would be handling the situation and she would call me in a week. A week goes by and I didnt receive a call so I called myself and they said they were sorry the woman helping me was no longer with the company, so now here I am 2 people who were helping me are no longer with the company. I think this is sign that maybe Nissan isnt the company I was led to believe.The end result was Nissan offered to give me a warranty to cover the breaks and the wheels but didnt offer to purchase the vehicle, so they want me to drive an unsafe vehicle and if it breaks and causes and accident I may be dead but the car will get repaired because of the generous nature of Nissan providing me the extended warranty. So in the end I might be dead but my family could get the car fixed and be able to drive it around.So I just got an inspection done and I am now going to turn the car into the dealer and deal with Nissan coming after me, trying to get me to pay for a death trap. So thank you Nissan for absolutely nothing and I will be sure everyone in the USA is aware of my situation and the quality of your products and your desire to not help your customers.

First Instance: I booked vehicle at Nissan Alissa Showroom at Prince Sultan Road, Jeddah on 24-6-2016. While booking vehicle, I had been told by sales supervisor that I will get vehicle before Eid (festival) but after follow-up for vehicle, sales supervisor said that he didnt promised but just he said he will try. My Experience: My question is when you are aware that it is not possible then why give false commitment and false hope to customers.Second Instance: When I got sms of registration of my car number plate on 20-07-2016, I went to showroom expecting to get car. Sales supervisor checked his computer and said, my car is at Falisteen Road branch. I have to go there tomorrow before 11:30 AM or else I will not get car. As per his instruction I went. It was 21-7-2016. Delivery staff said my car not yet reached from warehouse and I have to wait. I waited for 5 hours and finally at 3.55 PM my car reached. I got it at 6.00 PM. My Experience: Making customer wait for complete day and waste their time. Their attitude is a customer has to wait, no issue, it is norm. There is no coordination at all between teams/department and no one follows SOP (I doubt, if there is any). Just chaos. No one take a lead to solve customer issue. Just blame other co-workers.Third Instance: I had been handed dirty vehicle. From inside floor was wet, dirty dusty hands prints on car door panel, exterior crevices is full of sand. When asked why its not cleaned, answer is cleaners are lazy. My Experience: No one bother about customer experience and staffs are not trained about their job, which leads to casual attitude towards work. I decided I will never buy Nissan againFourth Instance: Very next day when I try to start the car it was not getting start only clicking sound (as Friday and Saturday service department is closed, I have to wait till Sunday). I went to the dealer. He said I have to go to Auto Star showroom on Tahliya road that is the workshop. I went there. They said battery has to be replaced. My Experience: Speechless!!!Fifth Instance: I had been told that they dont have battery in stock so I have to come next day. I express my disregard then workshop manager told me to wait, he will buy on cash and I can my take vehicle today. I have been waiting. When there was only one hour left for closing, I inquired when will he receive battery. He dial some numbers and spoke to someone and said he cant help me because he dont have petty cash. My Experience: Wasted my time by giving me false information and finally give lame excuse. Battery is out of stock!!! A joke.Sixth Instance: Next day I was expecting call from workshop. I didnt get any call till afternoon. I call them to check. I spoke to manager. He said till now its not ready and he will call me back once it is ready. Alas! Not any call, not even to apologize for not getting vehicle ready. When I didnt get any call for four days, I went and blasted manager he put some local battery and gave me car. My Experience: Nissan has to be one of the worst companies known to man.Overall Experience: Please check picture attached and decide yourself. I even complaint to Nissan Middle East head office, only reply I got is: Greetings from Nissan Middle East FZE. Please note that, we are reviewing your case with our local dealer in KSA and you may expect to receive an update soon. At the meantime, should you require further assistance please do not hesitate to contact us. Not even I got a single call from anybody. I just say if you want to stay happy keep yourself away from Nissan.

It is difficult to believe that an international company like Nissan would allow NMAC to be such a screwed up company. It is impossible to get in contact with them. They have no live chat on their website (when I tried to use it it said there was a 7 hour wait). I have emailed them 3 times (no response). I have spent more than 90 minutes on hold trying to reach them by phone. I have reached them 3 times to request a monthly statement. And they have NEVER sent one. I have had the car 5 months.

I purchased a 2007 Altima almost 8 years ago from the dealer in our town. Loved the car, and continue to drive it. Our daughter was driving it less than a month ago, and it stalled and quit on her. She called for a tow, and had it towed to a shop who services all of our cars, and have done so for 4-5 years. They called and said it was the transmission. Not aware of the extended 10 year and 120K miles CVT, I told the shop to replace the transmission, for a cost of $3800.00. Received the car a week later. I called Nissan consumer affairs, and ** told me at the time, nothing could be done, as the 5 year and 48 K mile warranty was up. As I was filing the receipts, I noticed a letter from Nissan, addressed to me at a former location, about five years ago, explaining about the CVT extension on the warranty. The clincher was it had to be an authorized Nissan Repair shop. I called Nissan consumer affairs again, and brought up about the letter. Still no results. I spoke with his supervisor, and he also disallowed it. I spoke with the shop, as they bought the engine from the dealer in town. I spoke with the dealership, and the service manager, who would try to intervene on my behalf.I just found out late yesterday, the service manager was not able to negotiate on my behalf. I will not stop, and continue to talk to more supervisors within Nissan. To take no just because the dealership did not replace the transmission is not satisfactory. They should at least pay for the transmission, or give me credit through the dealership, since the transmission was bought from them.

I purchase the car new in 2012. Windshield cracked for no apparent reason: was told that it was due to the cold weather of winter. Out of pocket several hundred dollars since dealer and Nissan Canada refused to cover under warranty. Remote starter intermittent: sometimes it works and sometimes it doesnt: Nissan says that cold weather can prevent it from working...geees! I live in Canada! What a useful gadget to work when it is cold outside. Surface rust on trunk: according to body shop, this is a common problem with Nissan. They covered it. Surface rust inside door: mileage at 59800 km but was 24 days after warranty: no warranty. Nissan called me recently to purchase new car: I told to forget me and put on their do not call list. I am going to sell the car this year (maybe trade-in) for a car manufacturer that has a better reputation.

I picked up my car on Nov 22 on Dec 1 display not functioning. Brought to dealer on Dec 3 said need new screen. On Dec 5 called saying adjusted is what is needed. Dec 8 bring in to let them do adjustment. Dec 9 display/screen does not work again. Dec 13 called to follow up, do not know when the dealer will fix this problem. Big headache, maybe I got a lemon.

Hello Im owner of dealership for past 12 years. I been we sell all models of cars but I will never ever ever ever buy another Nissan with cvt transmission. They are nothing but junk junk junk. Past 5 years I have purchased over 20 Nissan Altima or Rogue or Sentra with cvt transmission. Same day I sell, second day I have to tow the car back to lot. Please dont give Nissan Corporation money even if your car goes bad. Dont make no more payment on piece of ** Nissan junk.

First, if at all possible dont buy any Nissan cars. They have the worst customer service ever. Second, if you dont buy a Nissan dont finance it through Nissan Acceptance Corporation (NMAC). My car payment was due on the 5th of the month. I paid it on the 4th (Saturday). It was process on the Monday 6th. Reported 30 days late to the credit bureau. This is my 3rd Nissan, never once late.

I am so shocked as suddenly at the end of my term of financing with Nissan financing when I called them as a payment of 375.00 had not been taken from my account at christmas. I have had the lease/financing with them for over four years now. Then they suddenly mentioned in passing that I had maybe 7 or 8 NSF FEES on a past due account!! I said that I had never heard of this before and if so why had someone not/never contacted me by phone, email or letter to inform me of this. I have had no knowledge of this. Why did they not contact me prior. This is not reflected in my bank statements or monthly online statements. If it is a bank error I still require some proof or a letter or statement from them they will not give it. I have always received my mail from them before!! Now all I get is calls and threats form them BUT as I have asked repeatedly for a statement of bill or something on paper regards this.They say they sent it. I have received nothing and how can I pay fees. I have never been informed of fees, not missed payments. I have no missed payment except for the one they did not take out at christmas. I have written them and sent an express mail to them requesting the letter and Proof. I mean they could make up anything they want. I am really feeling pressured to pay as they mentioned they can come after my vehicle but I am not sure how to proceed. Can you please please advise me on this matter.

I bought the vehicle(Nissan Navara) new in 2006. In 2009 (less than 3 years old) I complained about severe chassis rust. I was fobbed off but also told in writing Should you have any issues with corrosion of the chassis in the future, your vehicle is covered by a 12 year perforation warranty. Now the chassis has failed and broken in half! They say on 18/3/2015 this isnt a situation where we would be able to offer a gesture of goodwill because of your vehicles age and mileage and the fact that the corrosion warranty does not cover the chassis.

I have been trying to make my monthly payment my Visa card. Apparently, the third party vendor that Nissan uses for collection DOES NOT accept a credit card as a method of payment in California, New York, Connecticut and other states. Why is Nissan using this Mickey Mouse third party vendor for collecting payments? Now my credit will be affected because of non-payment??? I am trying to make my payment but Nissan/BillMatrix will not accept my payment because BillMatrix does not accept credit cards in California! I have look through the papers I signed when I bought my Altima Coupe. Nowhere in the paperwork does it indicate that I cannot use a credit card to make a payment! Now whats wrong with that?

Dont waste your time going to Nissans Consumer Affairs dept. with your complaint. They only play games. I was told I would be called by an investigator and I missed the call so he leaves a message he will call me in 5 days every time he calls 5 days. When you try to call back you can call 5-8 times and no one answers nor do they call back before that 5th day. So when they say call them first do yourself a favor and call the Better Business Bureau first and Consumers Affairs.

I hate my 2007 nissan sentra so much. It started with transmission problems. I had to get a new transmission for which they paid for. Second the axle broke in front. How can an axle break after only 50,000 miles. The dealer accused me of hitting someone. The front in of the car was not damaged. I DID not hit anyone. They would not cover this. My car constantly makes a loud wailing noise. This was all within a year of buying the car. Would never buy a nissan again!!!

Case number was opened because we were eligible for the battery replacement under warranty. We were unable to replace the battery, because the case number was prematurely closed without prior notification. Please advice, who should we contact regarding re-opening the case. Contacting customer service did not help.

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but Im lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they wont charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour. End of story for now is they put everything back with new transmission but not axle anymore and frame - my point is I know its hard to prove if frame is broken or not before you take transmission but I did check up and everything was fine so all I want is meet half way so keep your fingers crossed. Definitely wont purchase NISSAN again and customer service is horrible. I know I can write whatever I want. They dont care anyway but I want people to know and be another one to show how bad they are.

My cars battery was still under warranty (which I was not aware) but Nissan roadside assistance sent a technician to me when my car was not starting up properly, who gave untruthful and misleading information that my battery was already passed 3 years. Complained to Nissan, these people in customer service was even more ridiculous, they said they did not change my battery last time, so they were not responsible for warranty claim. They were just a group of liars so please seriously consider whether you wanted to purchase from them.

How can the government say rear end crashes will be helped by the very technology that will cause them on the other end? Our 2018 Rogue suddenly started braking, with no reason!! We bought it just a month ago. Was driving 30 mph on a neighborhood road. The car made a loud grinding sound and suddenly stopped dead still. No cars in front or back. No metal plates in the road (I’ve heard things like that, or railroad tracks, even small birds, etc. will trigger the faulty sensor and cause the brakes to engage!). This is a known issue. And is very dangerous and could be deadly. The dealership says they have received no information on this from Nissan, although we have found bulletins issued several times and have printed them out. People will be killed because of this bad technology.

2014 Nissan Rogue SV - 2014 has few design is not useful and use some cheap material for inside. Like monitor is very easy scratch and crack. In my car I was use very carefully. I was do nothing about it, no hit it...still get crack. Maybe my area are too cold and get hot...make plastic crack. And front windshield wiper cant hood up because by the engine cover. Very difficult clean up at snow time.

******************************************************************************************************** Published on other sites: https://www.yelp.com/biz/nissan-of-queens-service-ozone-park ********************************************************************************************************I have been taking my 2014 Platinum pathfinder since August 2017 for issues with the vehicle jerking and giving trouble to start. I was told the pulley kit needed to be changed. The following week the suv would not turn on,once it was on the engine light came on. I took the truck to Nissan of Queens , left the truck there for 2 weeks till the transmission came in. When i got my vehicle back i saw my push bar was dented on the passenger side. I took the vehicle back on Monday because it was picked it up while they were closing up so rushing it was not noticed until i got home. The manager Ravi said they were not responsible for the dent. ( My vehicle is always parked in a private driveway and did not have any dents on it) . I called another manager there Sando about 6 times left messages till now i never got a call back. I took my truck back the following week Sept 6th for jerking issues and i saw now they take pictures of each vehicle that goes in for service. They told me they cannot find anything wrong so i contacted consumer affairs. After calling them 3 times i finally got an appt for 10/4/17 . I met with the consumer affairs and as i sat down with him he told me he was only there to discuss the truck. I then realized that the manager Ravi had briefed him on the dent on my truck which occurred on Nissan premises. He told me he would take the truck for a test drive and will let me know what the issues are once he returned. He came back and said he did not experience any issues and he couldnt do anything. I explained to him i spent over $50 K(paid off in 14 mths) on this truck which i only have 3 years now and i was having all the same issues as before. He then told me he would check the fluids after 45 mins he came back and said he found debris in the pan and he would need to order a new transmission. They gave me back my truck 10/4/17 with all the same issues. I left numerous messages for consumer affairs but have not gotten a call back as to when my transmission will be replaced. Now 10/17/17 my daughter got into a accident because when coming to a stop the truck started jerking and hit the vehicle in front of her. I left another message for consumer affairs and awaiting a call back. I am still driving a faulty vehicle and a accident occurred because the the cvt transmission jerking. This will be the 3 rd transmission in 3 mths. Nissan should not be selling vehicles with faulty transmission.

Im so mad. I bought a used Nissan 2005. Never got told the transmission was rebuilt just a few years ago. The car is giving me nothing but problems. Its one thing after another. I have only had my car since January. Took me till April to get it running. Now its broken down in my yard and I cant use it. Nissan needs to do recalls because my electrical is screwed, oil is everywhere and the car stalls and dies or wont start so much I want to scream... Anyone need a parts car in NH. Put 1500 into the car but cant continue to do it. Its an awesome car when it runs and just when you think it wont stall it does in the middle of a rotary on a main strip.

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and Its a safety issue.

Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 2018. (1)KeyTag#**, Invoice#**, I took car in for oil change, when I was about to pick up the car, I was informed and also saw my car was damaged because the person pulling the car in the garage hit the left side of the drywall. It sounds like a horror movie! That will cost me time to come back to repair the left side door. (2) Also one of recommendations on the above mentioned invoice stated: Battery soon $194.00. So I went to Auto Advance to test its battery installed in my Nissan, Auto Advance ran two different tests: one is battery good: 583/600 and 595/600, and another result of running the car: good 583/600. So what did it mean on invoice?

I bought a used Nissan Note automatic just over a year ago. The mileage was 8100. My daughter uses the car to go to and from work. The car now has 12,500 miles on it. I had a gearbox problem and took the car to Nissan authorized dealer. The dealer said that the automatic gearbox needs replacing and it will cost £8545.00. I believe that there must be factory defect since the gearbox should not give problems at 12,500 miles. Nissan is not accepting responsibility. The car is 4 years old. The warranty expired 6 months ago. What can I do? How do I take Nissan to court on the grounds that this is a manufacturing fault?

I have always been very proud to say that I have purchased all of my cars from Nissan. I’ve been loyal customer to Nissan for 20 + years, buying all five of my cars and referred many of my family and friends who were looking for a car. My financing company for my Nissan Altima is Nissan as well. I travel many times a year and rent my cars through Nissan. Corona Nissan and Downey Nissan have been my dealerships. Tim ** is my loyal dealership representative who always took care of my car buying experience. Because of him he had proven to me what great customer care and loyalty Nissan has toward their customers.On 1/20/16 I got off work and attempted to head home. The indicator or key was lit up on my dashboard. I figured it was the battery in my remote and I could replace it. I stopped at the store on the way home. My car didn’t start leaving me stranded. After being towed to Carson Nissan, I was informed that the reason it didn’t start was because the Intelligent key malfunctioned and it would cost $1018.23 to fix. I had to borrow money to get this fixed. Looking in the owner’s manual, it clearly states that it is a Malfunction which to me is an issue that needs to be handled by Nissan.I contacted Nissan Consumer Affairs in hopes that I could get some kind of financial support with this situation. The agent that contacted me within 24 hours left a message and said they would be making a decision on the matter within 7 business days. I tried to call her back to discuss the situation but receive a callback. I received a call denying my claim. I was told that this decision was based on the year of my car, mileage and my warranty expired back in July. Of course, for me, I was VERY disappointed.As a customer of Nissan I should have had the opportunity to be able to talk to someone that listened. Every time I called Nissan ConsumerAffairs I received an answering machine. The agent I spoke to I felt didnt listen. I believe that this decision was completely unfair. Not one person asked what kind of customer I am to Nissan. I always believed that Nissan took care of their customers but now that isn’t the case. Through the years, I have never contacted Nissan ConsumerAffairs for any kind of assistance. I understand that I am responsible for my car’s wear and tear. I would never take advantage of the company that I have always thought so highly of. However, in this matter, I feel that because my owner’s manual says malfunction this is an issue that Nissan should be responsible for. Due to this decision and how it was handled, I will NEVER buy a Nissan nor will I ever refer my friends and family members again.

The reason that I am sending this is because I am very unhappy with the customer that I receive from your location. I had an appointment this morning at 8:30am due to my fan making a noise when I cut the heat on. My car also hesitates sometimes when driving so I was having that checked as well. My boyfriend brought my car to the appointment this morning. He was advised that the blow motor was not covered under the warranty and it will be $59.99 to look at this and an additional $99.95 if the hesitation wasnt my transmission. At this point the service manager Mike gets on the phone with poor customer service and had a major attitude. He states that the blow motor is under warranty but I needed a filter that is recommended every 15,000 miles. Thats fine we got it taken care of. My concerns after they repaired it they left all of the leaves and sticks all over my floor in my car when they repaired this. I am very disappointed in the lack of professionalism and customer service I receive. Not even a year ago I came in because I had a humming noise in my car. When I came in and advised the young lady she was very nasty and rude and told me my warranty was up and I never complained about the noise before (I think her name was Brooke). I get an appointment for the following Monday and sure enough it was my wheel bearing and it was still under warranty. I just feel I receive terrible customer service from this location and it makes me want to go somewhere else. I come here because my job is nearby. I just want a little more empathy and customer service when I come to this location. That is all I am asking. Thank you and have a great day!

A nice bug, the Micra K12, 2006, 65ps Petrol 1.2 Engine. I have bought this car from Nissan in Germany, at 71.000km, and I drove it for 9.000km. 65ps, manual gearbox, 1,2L petrol engine. 2 doors, in bamboo green. Lovely little bug. I bought it as an emergency need for a cheap car, and I am quite happy with the purchase. So happy in fact, that I decided already to change it with the newer model, 2017, 1.2L 80ps. But back to the K12 bug. Drove it mostly in Berlin, Germany, and occasionally on the Highway, maximum 130km/h due to the noise and fuel consumption, but drove it briefly up to 160km/h... (slightly downhill probably:). Pretty loud on the highway, but perfect for the city traffic. Agile between the city streets and easy to park. A bit of a stiff ride at low speeds, but quite comfortable where the road permits speeds over 50-60Km/h. Feels stable and has some power reserves until 110-120Km/h, at high RPM regime, between 3500 – 5000rpm. It responds well to the throttle paddle. The engine pulls lovely between 3rd and 4th gear, 60 to 90Km/h, it feels quite sporty. The 1st and 2nd gear are a bit slow. Never had any beef with, but yet again, for just 9k it should not be the case anyway. The gear box felt sometimes a bit too long, but it did the job. I would have kept it, but I just wanted the newer model. Overall a good experience. Hope the new model will follow the trend.

Nissan has to be one of the worst companies known to man. If youre having issues dont even bother to contact consumer affairs because all youre going to get is an Im sorry. Honestly sorry does nothing for the problem I am having. A little over 30 days ago I purchased a certified 2014 Nissan Sentra. All to find out I was infested with German roaches. The dealership refused to fix this issue until I personally went in there and threatened to tell all of their customers they sell cars with roaches in them. What makes it worst is I also need my brakes done and my ac filter changed. But to make things worse the mechanic wont touch my vehicle in the condition that it is in because it is infested with cockroaches. I called Nissan USA and only thing that they could say is Im sorry to hear that. My car has been bombed over 10 times and over a week later I still have only gotten a sorry from Nissan. Quite frankly I dont even want my car back after it had to be bombed 10 times.

Just bought a 2015 Nissan Rogue - Jersey Nissan. Problem with the transmission getting stuck and revving - like the car is stuck in neutral. The heater barely works and the fan turns up all by itself. Car is a lemon, want an exchange!

I have a 2010 Nissan Armada that began running poorly 2 months. I took it to the dealership and a secondary mechanic. Both said the engine needed to be replaced costing over $10,000. Likely cause is flex fuel. Warranty was for 5 years. Nissan will not offset the cost. No vehicle should need a new engine after 5 years unless its garbage.Upon contacting the Nissan corporate office regarding my 2010 Nissan Armada that needs its engine replaced - I was shuttled around to various representatives. None could answer my questions competently. Worse off - they would never give their true names. The area code was for Tennessee, but the reality is that its an answering service in the Philippines claiming to be a regional office. Dont trust Nissan.

I bought a Nissan Cube new in July 2009. Three and a half months later, the car stalled on us while we were driving on the freeway during peak traffic in the pouring rain and almost got my daughter & I killed. I learned the car needed a new transmission. Nissan dealership called Japan and replaced the transmission. They said they sent the black box back to Japan and the defective transmission, said this has never happened. Well, 2 weeks ago, the same thing happened. The car stalled then kicked in and went on its own, slowed down on its own. Its very dangerous and it can kill someone. I took it back in and another new transmission is needed. I havent owned the car 3 years and now it will have its 3rd transmission. I am afraid of getting back in the car since. We were assured it would be okay the 1st time and Im afraid the next time, we could be in an accident or be killed. There are no warning signs, lights or anything that comes on when it happens, so its unsafe. Nissan mechanics cannot assure us that there is not anything else causing this car to keep having transmission problems or why the car acts the way it does when it starts to happen. We are a military family and do not want our life to be cut short because Nissan will not recall this car or compensate us to get into a new safe car.

I have had to change the gearbox of my Nissan Lafesta thrice in three years. The car has two main problems. Loses power after doing 20kms; it suddenly stalls on the road and gives the check-engine light. Diagnosis indicates problems with a different sensor with every visit to the mechanic which is at least twice a week. I have had to replace the gearbox twice in three years and yesterday my mechanic recommended I change the gearbox again. This is the first Nissan I am owning after good experiences with other car brands. I WILL NEVER BUY A NISSAN AGAIN.

It has got a worst service centers. They never take care of the car at all... The cost is soo much. They never work for that.. Nissan has got good cars but a worst service centers.. They dont have any responsibility at all... They are worst.

TITAN XD – I was very satisfied with my purchase, it was beautiful! Black Platinum Reserve. 5.6 gas v8. Things were fine the first 3 months but then the right around view camera started intermittently work. The A/C would blow cold air for the passenger side, the air conditioned seats did not really cool your tush much. Do your homework, these trucks depreciate astronomically, 53K retail, trade value 29k-36, I had mine 7 months and it had 3k, demo model, I had 8k when I traded. Get out while you can folks. I had a Pathfinder two years ago and it was riddled with issues. At least Nissan is consistent.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

I purchased this vehicle new in 2009 and have since had 3 failures since owning this car. Nissan installed what is called an Electronic Steering Column Lock (ESCL) that is designed to help prevent theft. Unfortunately if this part fails and it will about every 50,000-60,000 miles you will be unable to start the car even though mechanically there is nothing wrong with your car. I looked up other complaints and there is over 256k complaints on this issue alone yet Nissan will not back this part up. I paid to have it installed a 3rd time and was told that it was the 3rd generation on this part and that it would last but here I am 60,000 miles later and it broke again. I understand that my vehicle is 10 years old now but, I dont understand how Nissan can know that a part they make is defective and not come up with a solution or work around it leaving drivers completely stranded in a vehicle mechanically sound.The repair for this is between $800-$1,100 each time. Nissan is aware of it and stopped installing it in all Nissans and Infinitis starting in 2012 but deny the part is defective. Knowing this I cant recommend that you buy any product from Nissan as there is no guarantee that they are going to back their product up and since this is a unique part built specifically for their vehicles only in 2009-2011 there are no aftermarket parts for this. If Nissan told me upfront that hey, this is a great engine and if you maintain it this vehicle will go at least 300k miles but, there is a part on it that cant be maintained and will break every 50k miles and costs $1,000 each time to repair I never would have bought it. Ive owned 3 Nissans in my life and this will be the last one I ever buy.

I purchased a 2008 Nissan Pathfinder in October of 2008, with about 20,000 miles from Stockton Nissan. About 3 years ago the VDC Off light came on. I took the car to Stockton Nissan to have the transmission flushed and asked them about the light (The car had less than 60,000 miles at the time). Was given an estimate of $1500 for the ABS Actuator Sensor/Pump and $600 to install for a whopping total of $2100.00. I declined because other than the Idiot lights the car runs good and the mechanical gauges all check out. Then the BRAKE light and ABS light. Then the check engine lights started coming on and off and the speedometer and odometer would go on and off with them. However, my car registration is due in December of this year so I need to smog it. I took it to a shop and they charged me $400 to replace the speed sensor on the right front tire. It smogged, but 400 dollars later I still have all of the Idiot Lights off and no speedometer or odometer. I have contacted the Nissan Consumer 800 number 3 different times. Nothing was done. This should be a RECALL since other Nissan owners are having the same issues. I guess since it is not a SAFETY ISSUE, Nissan can get away with ignoring this issue. This is my 4th Nissan AND WILL BE MY LAST NISSAN, unless this issue is addressed by Nissan. By the way, this is first review/complaint I have ever written.

I bought a 2015 Nissan Sentra brand new with 0 miles on the odometer (no kidding I test drove it with the shipping packaging still on it). I have had a very good experience with my car. I am posting because I am disturbed by the number of complaints by other owners with similar driveability problems I have had with my car and I got mine resolved with minimal money spent. Here is a list of my problems and resolutions.Had a problem with what I thought was my transmission (I had the same symptom everyone posting here has complained about... power loss, erratic RPM using cruise control, put accelerator to floor but only get minimal speed... etc but it never shut down as I took immediately to my trustworthy dealer Griner Nissan in Valdosta,GA). The problem with my driveability turned out to be a cracked taillight (yes). Nissan uses a drive-by wire system in the throttle body of the engine (older cars used a metal cable to operate the throttle). My car had a hairline crack in the left taillight and water was condensing inside the housing and caused a problem in the wiring on the car. The throttle body to act erratic causing shifting problems and power loss because the throttle is controlled by the engine computer instead of manually by your foot.Dealer replaced my taillight housing assembly under warranty and no more problems. This happened at about 30,000 miles (I have a high mileage car due to using it to travel for work. I currently have 86,619 as if this post on a 2015 Nissan Sentra with original CVT never been rebuilt or replaced). Weather seals in front passenger doors are thin and get beat up from entering and exiting car replaced under warranty. Rear door seal are kind of loose and can slip off car. 2 sided tape fixed. No more problems (2$). Changed CVT fluid at 40,000 miles. Dealer advised to change fluid at 30,000 instead of every 60,000 as per owner manual factory maintenance schedule to prolong transmission life $160. Had to replace muffler heat shield because it came loose unknown why $285.A tip about driving with a CVT equipped car: the car will drive smoother if you give it constant throttle instead of variable throttle because the computer shifts for you and rev matches with the throttle which is also computer controlled. THEY WORK TOGETHER (like on a car with a conventional transmission and a cable throttle) on a older car with that setup your foot was the shifter. Push the pedal and the car would move and shift accordingly. When you hit the brakes or pick your foot off the accelerator it would downshift because a conventional transmission works with fluid pressure and engine RPM. Now the computer is doing all the shifting and throttle management.Another tip use the ECO and SPORT modes more when it starts to shift a little funny. The sport mode will unwind the transmission better and when the transmission feels too loose use eco mode. Another time to use eco mode is when you have a load in the car. The lower gearing lessens the straining on the CVT under load and then unloaded hit sport mode to free it up then go back normal. Point being use all the transmission modes it will run a lot better. Hope this helps some people.

To say Im disgusted would be an understatement. On Saturday when I tried to leave my house my car was humming and driving slow so I assumed the oil was low. I went to have the oil changed and it drove fine for the rest of the day. Monday it started acting up again so I added transmission fluid and did some research online and noticed that Nissan was extending the warranty on the CVT transmission (obviously others were having issues). Im being told now by Nissan that my warranty is VOID since I added transmission fluid. Really?? First of all no one even contacted me. I had to find out when the car starting acting up by doing my own research. If you are shopping for a car DO NOT get a NISSAN. The way they treated me today was horrible. Nissan Consumer Fair showed the worst customer service today, but I guess they carry themselves the way Nissan does.

I have a 2012 Nissan Juke. There is an issue with my driver side door lock being frozen and unable to get keyless entry into my vehicle. Im sure this issue isnt the worst issue I can have, but its very frustrating that they cant do anything about it even though there are recalls on this vehicle for the exact same reason. I called Nissan Corporate and because my vin and part numbers are not on their recall list, there is nothing they can do. Obviously if Im having the exact same issue as all the recalled cars have, its definitely a more widespread issue than they think. I will never buy another Nissan again. Worst customer service ever.

As a person who purchased six (6) high end Nissans, I was treated like crap when I lost my job. The payment extension that was supposedly mailed out didnt show up. After 2 weeks and at least 2 calls, Im getting really frustrated. It took nearly 3 weeks to receive the one (1) sheet form. A few days after not receiving the paperwork, I called to request extension form be faxed to me. A few days and three calls later, I finally received the fax. I signed and returned immediately using priority mail (2 day). I confirmed with USPS that the package had been delivered in specified time. I had verification of receipt, and verbal confirmation after calling. Nissan did not process the paperwork for over a week after receipt. The form is one sheet of paper, and I returned it before specified return date, despite Nissans 2-week delay in sending.Lo and behold, I see my credit report and it has a 30-day late mark. I call Nissan. The representative stated, The return date doesnt mean we wont mark you late if we dont process your paperwork immediately. I tried disputing and writing a letter of dispute. However, Nissan just changed the date of the mark on the credit report. In fact, the date was changed 3 times, changing the 30-day late from from Jan. - Feb., Feb - Mar., Mar - Apr. Finally, I contacted the Better Business Bureau. After an inquest, the late was changed to January again; I just became tired of trying to fix the lie. Im not going to even get into the nightmare with Nissan sequel a year or so later, when the car was stolen. I really hope there is a class action lawsuit soon...Im in!! Nissan no more!!! If anyone knows of a class action lawsuit in the midst, contact me, please!

I bought my Maxima new back in 2005. I recently started having transmission problems. The car only had 51,000 miles. I took it back to the service department next to the dealer I bought it from in New Jersey. They confirmed the transmission needed to be replaced. They also found the timing chain needed to be replaced. The service guys said both should not have to be replaced so soon with the shape the car was in and the low mileage. I opened a case with Nissan North America. They basically said warranty expired, so too bad. Then they told me to take it to the dealer for possible trade in. They would take care of me. Yeah, right. They offered nothing for the trade. Sales knew about tranny and timing chain. New car deal was nothing special. This was second and last Nissan. I have since bought a Kia Optima.

I purchased my car about 6 months ago, a Nissan Versa 4-door sedan. My car ran fine up until I went in for scheduled maintenance and the dealer did a CVT reprogram. Now it is vibrating most of the time when idle. It was shaking so bad at one point that I can feel the vibration in my leg when my foot is on the break. Also on my hand when it is on the steering wheel. I only have around 38 k miles on this car. Prior to this update, I was really impressed at how my car performed almost like it was new. Now I am scared and very disappointed to say the least.

I would like to thank you for the most demeaning experience of my life. After approximately (3) weeks of being told to come pick up my car (3) different times, paying for insurance on a car I was unable to drive off the lot, producing every piece of information/documentation requested via e-mail and/or in person, never receiving one correspondence to e-mails sent to Ms. ** in the finance department; sitting in the lobby waiting to meet with the finance department for over (2) hours on (3) separate occasions, only to be told by the car salesmen I needed one more thing and come back tomorrow since it was now after 8:00pm; on one occasion I told the salesman I didnt have much time because I had to pick up my kids from practice by 8:30 I walked out at 9 because he was taking too long. I still sat there for over two hours when he assured me it would only take (15) minutes.On a different occasion I left to get something to eat and brought back dinner for the salesmen since we both had a long day; then being accused of falsifying documents by Ms. ** in the finance department because I misunderstood when she asked me for my PG&E bill I thought she needed Proof of Residency. I had no idea she needed to see the balance owed. When the salesmen explained this to me I apologized for the confusion and asked if they had a computer/printer and I replaced the document within two minutes; next, the salesmen informed me that I needed to lower the balance owed on my PG&E, which I did by making a $200.00 payment and making arrangements for the balance thing next morning; the manager called me and apologized since he had no idea I was still going through this he assured me this would be taken care of once he spoke to the owner tomorrow!All I could do at that point was cry after having to explain what I had been through and was STILL going through; 3 weeks later, I finally met with Keith in Finance 2/14/16 to sign the documents (they removed Ms. ** from the deal since she was so rude and cold to me the ONE time I actually did speak to her and the accusation/lie she told when they had to speak to her about how I was treated. I guess that was her justification; I left with the car. Happy, not so much humiliated and stressed, most definitely! I asked Keith if they could repair damage (a small crack) on the car, he replied yes. Justin (my salesmen) scheduled an appointment for me.When I showed up at the service department to drop off the car during my lunch hour, I was told I had no appointment and they dont make these types of repairs there so Id would have to wait until the salesmen came in at 2. I called the office to inform them that I would be late coming back to work. As I waited an hour for Justin, I was once again embarrassed when approached by a different salesmen. I said I was waiting to find out about having a crack on the car repaired, he asked, Why? Its not like you bought a $30,000 car. Then! After having the car for just over (2) weeks I was contacted by Keith in the finance department on a Sunday afternoon, letting me know the financing had fallen through and they needed the car back by Monday (the next day). I was in Los Angeles for my daughter. I stepped out of our hotel room so my kids wouldnt see me crying again. I contacted the finance company directly. SHE INFORMED ME THAT I NEEDED TO BRING DOWN THE BALANCE ON PG&E BILL BY $600.00, which I did just to keep my car for me and my children.Mind you when I first arrived after being convinced by a DJ who promotes events held on the lot to come there because everyone is so wonderful. The very first thing I said to the salesmen is, I have been through so much financially. I have horrible credit, a $1,500.00 down payment, and a job that I have been at for almost 16 years. If you cant help me I totally understand. He assured me that he would do the best he could. He ran my credit, laid out different terms so I said, Thank you, I cant meet those terms and left. They called me back saying THEY COULD HELP ME. Had I known I would go through so much humiliation, stress, tears and two migraines I would NEVER have gone back! I am a single mother. Paid once a month. I had to give all I had at that moment to keep the car (which included the first months payment I had set aside and money to get us through the month. I will be late on my first payment.

I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissans & they were all pretty good. Bought the car May 31 14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they dont even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they wont fix my car or keep me in the loop! I got on the dealerships chat line this afternoon & Donna promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!

I purchased a car from Nissan for my son so that he could get to school safely. We test drove the car together (fully loaded with GPS sirius XM). After we completed the details of the car purchase, my son got the car and drove off. I made the fatal mistake of trusting the salesman. I did not realize the mistake until I asked to borrow my sons car. BLUF, I contacted, Nissan the internet manager called, recorded our conversation and she kept pausing in 5 min intervals as if she were thinking of how to find words to tell me I had the right car. She asked if I came in on the 16K special, I said no, I thought I was getting the car that had sirius XM and GPS. So then she tells me my salesman was out of the country and then she said another far fetch explanation. I contacted Nissan Corp and was assigned a case # so Heidi calls me every 3 days while I am at work or when she is about to leave for the day to check the block to ask if the manager of Bowie Nissan has contacted me. I returned her call and left a message asking to receive an email and she said she is unable to write an email. I was very specific in a detail letter and she leaves a message to say to call her if I have concerns. I will never refer my friends to Bowie Nissan and yes I have many friends who are in need a car including my daughter. I will refer then to Acura, Acura does not rip off its customers. The financial advisor lied initially to me about qualifying for a higher loan and I have excellent credit. The bank gave me a much better loan than Nissan tried to offer for less years. I have seen cars that are clearly marked Altima 2.5S. The paperwork noting what is attached to the vehicle also coincides to read Altima 2.5S. My sons car says ALTIMA S and his paperwork says ALTIMA 2.5S. The fair thing for Nissan to do would be to add the features that we paid for. We have paperwork that clearly says 2.5S

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I first contacted NMAC on Feb 24th, 2014 about a deferral for my loan of my 2013 Nissan Sentra SR because I lost my job. My account # **. I was given a 2 month deferral on my loan that day. The original rep I spoke with said that I needed to sign a document and send it back for their records. I was asked to send the document back before March 4th or my account would be late and I would be assessed a late fee, which I had agreed to. I called back on the Feb 28th because I hadnt received the document yet and it was getting close to the deadline of the account being late and I didnt want to get a late fee. The rep I spoke to on the 28th said the document was sent on the 26th and I should receive it any day. I was also was told the whole process would take 2 days. The rep I spoke with said he was waiving the late fee because of this delay. I asked if the document could be faxed over to me to expedite the process. I was told an original signature was needed so I couldnt get it faxed. Finally on the 6th when I still hadnt received the paperwork, I asked again if the letter could be faxed. At that time I was given a fax number and was told a late fee would be assessed. When I told the rep on the 6th that my late fee was supposed to be waived, she told me the paperwork I was signing specifies I would be responsible for any late fees. I signed the paperwork and faxed it back and also mailed it on the 7th. Im writing this today because I just received the document on March 8th and the envelope was post marked March 3rd which means it wasnt sent out on the 26th like I was told and I was going to be late anyway because of the 2 days it was going to take to process and now there is a late of $22.00. I am requested the late fee be taken off the account effective immediately due to the lack of urgency on the part of NMAC. I am very disappointed with service I have received.

I leased a 2012 Altima SL and made all the payments on time. I turned the car in at a Nissan dealership and paid all balances due. Several months after that apparently NMAC decide there was a balance due of $127 and never contacted me (email, phone, postal mail). Since I was unaware of the situation the amount went past due and I got a 30 day late notice on my otherwise perfect (770+) credit rating. Thats how I found out they felt I owed them some stupidly small amount. Absolutely horrendous customer service and I will never deal with them again. Its a shame because I enjoyed the car but their financing arm is absolutely horrible to deal with every time I have had to call them or otherwise.

I have an electric blue 2005 Nissan Frontier Nismo. Since about 2008 and 40,000 miles, it has been shedding paint like my car sheds hair! It started with the front left quarter panel, then the front right quarter panel, then the right rear quarter panel, then the gutters on the roof, then both doors on the right side, and also many other obscure places like the gas tank door, and underneath the hood, a place that never encounters any weather or road related contact. I bought the truck used with approximately 41,000 miles on it and, after I bought the truck, I found out that the previous owner had actually already dealt with this issue and had taken the truck to Nissan, complained about the paint peeling and Nissan did a tape test on the vehicle. They pulled off a significant amount of paint but then claimed that the issue was not a factory defect. I have gone through all of the appropriate steps with Nissan and basically have gotten the runaround. They keep claiming that its not a factory defect and that there is nothing that they can do to help me.I have formed a Facebook group titled 2005 electric blue Nissan frontier paint delamination. I am seeking as many affected Nissan Frontier owners that have experienced the same paint defect with that year, make and model and color of truck. The more people that I can get to come forward with this issue, the stronger my case will be. I have been in contact with the same attorney group that is handling the transmission/radiator recall and they are very interested in taking up this case as a class action lawsuit. So please, if you are affected by this paint peeling issue, please add yourself to the group on Facebook and we will go from there. Thank you.

Nissan vehicles have extensive issues that require multiple services and repairs. I have spent over $6,000 in service and repairs from the last 12 months alone and Nissan keeps giving an excuses as to why this and that is not covered. Nissan Consumer Affairs said I should have an unlimited service repair but may or may not cover anymore engine issues. Im still within the ten year/100,000 miles engine warranty and yet providing more excuses to cover cost. Im trying to get Nissan to actually repair something in the engine that prevents the vehicle from being driven, but they are getting behind to complete any repairs with a thousand dollars or more. All of this has been a battle to get anything covered or paid for. All I want is for Nissan to actually cover their faulting vehicle.

On May 21, 2014 I purchased a 2014 Nissan Altima with 40 miles. When I was about to drive off I noticed a dent in the front bumper and I was written a promise letter stating that Nissan will replace to front bumper. Today is June 6, 2014 and my car has yet to be repaired. I am so freaking angry. The only thing Nissan do is give me excuse after excuse. I am so pissed off that Nissan would even give me a car with a dent. I have emailed Nissan my problem and I still have not been giving my promises. What should I do??????

New vehicle purchase. Nissan Motor Acceptance called a reference of mine a week later leaving a callback message after the purchase. I called back the next day and was informed it was a verification check. I felt embarrassed. Nissan Motor Acceptance didnt leave a message on my cell which is the first contact number. I believe references shouldnt be contacted unless a payments missed, emergency, or to locate the whereabouts of the customer. Nissan Motor Acceptance is actually the billing department. My first payment isnt due for another 34 days! Nissan already sent a letter informing me of the billing department and online options to manage my account. My reference shouldnt have been contacted. A message shouldve been left on my phone allowing me time to contact them back. Im posting this cause people need to know what theyre getting into with Nissan. Just think if a payments late how theyll respond!

2013 Nissan Rogue CVT transmission, The vehicle loses power due to transmission overheating. Going at a rate of speed over 60 MPH on the interstate in heavy traffic and completely losing power is very dangerous. I have contacted Nissan consumer affairs with this complaint and after a review they are willing to cover 50% of the cost to place a cooler in the transmission. I did purchase the extended warranty for this vehicle but because this is not an original part the warranty will not cover the cooler. Nissan has had many many complaints with this same issue but still only willing to cover half the cost to repair. If Nissan requires this additional part on the vehicle in order for the valve cover to be replaced because of the overheating, then they should cover 100% of the cost!!! I am very dissatisfied with this vehicle and Nissan. This is a very dangerous problem with the vehicle. Its a problem Nissan should fix especially with all the complaints they are getting with this particular CVT transmission. I am very shocked and disappointed with Nissan for not fixing this problem.

I BOUGHT NISSAN X-trail in 2015 it is still under warranty. My car I-stop (Stop & start function) is not working since last one year. I have been to Nissan many times for the same reason. Till now they have changed few different parts to work it out still its not working. Now at last they are saying I have to changed I-stop battery which will cost me $350AUS though still under warranty. So I dont why I should pay money if the car system is faulty and still under warranty.

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

We purchased a brand new 2015 Nissan Rogue in September of this year and were experiencing radio issues from the day we left the dealer lot. It came in very static sounding and we thought maybe we were just in an area with poor reception. As we continued to drive the problem continued in various areas. The sound is so bad that we dont even use the radio. Were forced to use the free XM subscription that is almost expired or the CD player. We brought our car into the dealer of purchase and they claimed to have fixed the issue but we still had the same problem. Being that the dealer we purchased from was far from our home, we took it to another dealer. It has been back twice since then and they have not been able to fix it saying that Nissan needs to release a software update and until they do that the problem cannot be fixed. We were given Nissans number to follow up with them and today (11/19/15) I received a call with the regional consumer affairs representative pretty much telling me that they dont have a solution. I asked her what the timeframe is and if they would offer any other answer besides others have been complaining of the same issue and theyre working on it but she kept repeating the same thing. No timeframe, no resolution, theyre working on it. I even asked if they would cover the satellite radio until the software update comes out to fix the problem and she said they would not. So now if I want to listen to anything besides a CD, Id have to take out more money to pay for the subscription. I completely understand that this isnt a mechanical or safety issue but when consumers are spending thousands of dollars on a brand new item that is warranted to work in a specific manner and the company is not standing behind their customer service, this is absolutely outrageous. I have never heard of something like this before. I paid for a brand new, fully functioning car and that is not what I received. Nissan should be truly ashamed at themselves for selling products like this and not even offering a resolution in the meantime. Horrible quality control, horrible customer service. I will definitely think twice before purchasing another Nissan specifically due to their poor customer service.

I just got a used Nissan Xterra. I had it about two or a year. My transmission was slipping. I found out that Nissan had trouble with the radiator, leaking antifreeze into the transmission fluid making the transmission to go out. This showed a bin. A recall on them if it was a ford. They would fix it for free. If your company does not want to pay for a radiator and the transmission, I will not buy a Nissan again.

I own a 2003 Nissan Altima 2.5L. The vehicle was purchased used back in March 2006. It had 27k miles on it. Through the years, it has been serviced at a Nissan dealership in Mt. Holly, NJ. In March 2011, a service engine soon (PO420) appeared. The cat converter was replaced along with plugs. The invoice was $1,132.92. The vehicle had 121k miles. Today, it has 152k miles and another service engine soon pointing to the same PO420. I am told it needs another cat. Thats only 31k miles on the replacement. I am aware of the original federal warranty on catalytic converters - 8 years or 80k miles - and that Nissan replacement parts carry only a 12-month / 12k mile warranty. However, as both a consumer as well as a logical person, since the original converter lasted 120k miles and 9-10 years, the replacement should have been comparable. My decision to keep the car at that point may have been different had I known of the unreliability of the replacement. Additionally, my vehicle is now experiencing excessive oil consumption - one quart every seventy-five miles. This obviously is a result of the degradation of the cat, particles of which have worked their way into the cylinders and scored the walls. This has occurred about a month ago since the second service engine soon light. I have contacted Nissan Consumer Affairs (Case# **) who offer no assistance. I have also reached out to Mr. Brian **, Sr. VP of Sales & Marketing of Nissan North America. I havent had the courtesy of a response. This company has lost me as a loyal customer. They will advertise otherwise, but Im sure that they really couldnt care less.

Dear Nissan, for everyone that had a car before the policies changed for the 8 payment extensions to 6 payment extensions you should still honor them because we were told something that is no longer being honored. I understand that it is a courtesy, but that doesnt change the fact that you should honor your word to us because when you say something you should do it. Especially for some of us who have been loyal towards our payments and the Nissan Corporation. Also, we never get anything for being a customer. We hardly get discounts and the service team at almost every location is always trying to sell you another car for overpriced numbers. Unsatisfied.

After reading so many bad reviews about Nissan Cars I thought I would weigh in. I owned a 2001 Nissan Altima 213,000 miles no major problems. Never changed anything major on this car. Its whole life oil every 3,000 and brakes. Drove this car to the Crusher in 2017 just for its age and bad sensor costing too much for the value of the car. I owned a 2005 Nissan Maxima SL 233,000 miles the transmission finally went. Engine is still strong. I only changed the 3 Timing chains at 160,000. Other than that I never changed anything major on this car. Its whole life oil every 3,000 and brakes. Got rid of this one because the transmission outweighs the cost of the car.I own a 2007 Nissan Altima S with about 80,000 miles on it and it still runs and drives well. The only thing I could say is it burns about a quart of oil in between oil changes. But is still very reliable. My next purchase is a 2010 SV Premium Maxima with 98,000 miles on it. And I have no problem with getting a Nissan with this mileage, because with proper care they will last well above 200,000 miles.

I purchased a Nissan Xterra from Team Nissan of Marietta, Ga on 11/10/2011. The sales officer gave me prices of the available models. He misled me in prices several times on phone that resulted in early sales of my Xterra in possession and prompted me to buy on emergency basis. Apart from this, he gave me misleading information and avoid disclosure responsibility as he mentioned that only shortcoming in the vehicle. I was buying Nissan Xterra S model against X model, that one has alloy wheel, automatic outside mirrors and hard wood in trunk. And the one I was buying had missing these 3 features. Plus I would save $2000.I purchased the vehicle and I found out the next day while I was driving to the church with my wife that it did not have the main necessity like inside lights on drivers side, and the mirror on the passengers side. We are senior citizens, I dropped my hearing aid one time and denture on another time, and tried to turn on the light to find and there was no light. I had to pull on side to find them. I complained the next day and they did not entertain me and said the sale has already been reported to Nissans main office.I complained but Nissan North America did not respond. I also participated several times in surveys and as of this date they have not responded yet. I am experiencing hardship which will continue till I own this vehicle. Now finally I am trying to complain to watch dog agencies, BBB and good governance and fair trade, and still if Nissan would not address this, I would report through media.

Went to a local Nissan to buy a car. The salesman went out of his way to help me. I told them upfront that I had a bankruptcy on my credit report. Was told no problem. They wanted to put me in a 2016 Sentra. We finally agreed on the price, and I had a co-signer with a very high credit score that was going to sign for me. On the phone was told there would be no problem that payments would be where I wanted them. Left work early again for the second time thinking I was going to walk away with a car. When salesman came out I could tell something was wrong. He told me that they could not get Nissan Financial to move one bit. If that is way the financial dept is going to be they need to remove bankruptcy ok from the Nissan ad. Walked away devastated with the financial dept of Nissan, so now Im taking my business somewhere else. They lost a sale on this one.

Done in a timely manner. Kept me apprised as the repairs went along. Checked to see if anymore could be done for me. If any issues came to let me know and get my opinion. Check out was easy and car was washed and the inside always had paper on seats and floor so it did not get dirty from the work they did. They smiled and I went on my way.

Dont get electrical work done at dealer. The dealer cant find anything wrong. I have to jump start my car every time I need to go anywhere. They told me there is no problem with my battery and alternator.

In March of 2012, I purchased a new 2012 Nissan Versa sedan. I paid cash for it. In September 2012, I struck a deer while driving. My insurance company and body shop determined just over $7,000 in damage, not totaling the car. Within two weeks, the body shop had completed all repairs except replacing the backseat, which had been ordered from Nissan shortly after the accident. The body shop and I have been in constant contact with Nissan trying to get an estimated date of arrival on the seat. Nissan has no information except that the seat has been ordered. It has now been almost 8 weeks that I have been without my vehicle. The insurance only covered the expense of a rental car for 30 days. I was told by Nissan to contact Consumer Affairs regarding this matter.

I have a leaking sending unit on my 2015 Nissan Sentra. I opened a case report with Nissan Corporation 2 weeks ago, Sept 1, but have not received a call back from Nissan during normal business hours despite 6 calls Ive made to the Nissan Customer Representative over the past 2 weeks. Nissan has a recall for the same problem -- on the 2015 Altima and 2015 Maxima -- an improperly installed ring on the sending unit, resulting in leaking fuel. I cannot get any assistance from Nissan as of today, August 12.Additionally Nissan sent me a letter earlier this year (the letter of course is not dated but I received it this past spring 2019) advising that I might have a complete blockage..in the EVAP tube located between the fuel tank and the evaporative emission canister. While this is different from the problem of the leaking sending unit, it illustrates that Nissan clearly has multiple problems with defective fuel pump assembly parts and/or improperly installed fuel pump assembly parts.

I filed complaints with Bakersfield Nissan, Dept. of Consumer Affairs and Better Business to no avail. Then I filed the complaint with Nissan. Last February I purchased a 2006 (used) Nissan Murano which had 33,660 on the odometer. I had a hard time getting credit due to a 3-year divorce action, which messed up my credit. Bakersfield Nissan ended up making paper work for three different credit agencies. With this voluminous amount of paper work, I didnt read everything.When I purchased the car, I was not informed there wasnt any warranty on it. I should have been told this and offered an extended warranty. The sales manager tried to tell me it was my responsibility and I told him (cant say it) in no kind words. I worked as Office Manager-Accountant for 4 dealerships back in Rhode Island, one being an AMC-Datsun-Peugeot dealership in Provided operated by the Gabrolowitze brothers back in the late 60s.While going over the car with the salesman I pointed out several items that had to be fixed, including a dent below rear tail light, missing tire caps, dent on rear aluminum panel below trunk, loose visor (drivers side), etc. I told him Id wait; bring it in after a few weeks in case of something else was wrong. When I returned, the salesman wasnt there, so I brought it to repair shop. They gave me a bill for $2,000.00 and I left in a huff. Before a couple weeks I noticed oil leaked on my driveway and thought it was the transmission. I was informed by the service manager that the power steering ($800.00) was leaking and needed to be replaced. The visor cost was $400.00. They were only going to repair the damage at the paint shop. After much complaining, they fixed the visor but that was it. You should have copy of my December 7th letter complaining about all this.I ended up paying $400.00 for something else as the power steering element was okay. Then the alternator went and I had that repaired for another $410.00. I can see that nothing was done to prep this car for sale. I brought it to EZ Lube for an oil change ($40.00); American Tire (4 Michelin tires) at $813.00. I know this would be my obligation, but mileage was only 54,284. To ensure tires would last, I had front end alignment at Pep Boys ($75.00).I told people at Nissan I would never set foot in their establishment again and have not been a good ambassador for Nissan. They kept sending me service reminders. So Id call and told them to remove my name from their customers. I am almost 80 and have had many cars in my life but not a Nissan. In the late 60s I purchased a Datsun, 210Z for my daughter. Most of the vehicles I purchased were Fords. Also, Chevys, VWs and Toyotas.Going back to the contract, when I wasnt offered an extended warranty they charged me $695.00 for GAP insurance which I didnt want. This money could have been used for a warranty. I cancelled it before the 90 days and received a refund. Also, after all the complaints I filed, the sales manager offered me an extended warranty $100.00 over his cost to which I declined and told him it was too late and should have occurred in February when I could have had it included on my contract. I found the salesmans card: Alex **, a Filipino friend of a friend of mine.

Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I purchased a 2015 Nissan Altima with 43k miles cosmetically good condition. At first I noticed it was smoking blue when I would power on the vehicle and the smell of Burnt rubber. As I normally do with all my vehicles I called Nissan to see if it had any recalls etc. and took it for service, shortly after I get low oil pressure on my dash. I then looked at the owners manual and called where I had my oil change they re serviced and did not notice any leaks etc.3/20/10 I took it to Rothrock Nissan in Allentown for diagnostics and they tell me that there is oil burning something having to do with the valves, but that I needed to bring it in again for a 3 hr diagnostics at $120 hr (of course this is out of pocket unless its approved to be covered by Nissan powertrain warranty that the vehicle still had till it reached 60k). I took my vehicle in on 3/26/19 in the morning, at this point I needed a rental to get to and from. I asked my advisor Simone and she says they dont have any and proceeds to call a major car rental co. I called throughout the week to get updates since it went from a 3 hr to a wk long diagnostics and I was told they found sludge in the oil pan therefore more than likely Nissan would deny covering under warranty as that only happens due to poor maintenance. (Really? Im being held liable for a previous owner lack of maintenance yet I have all my service receipts).I quickly called Consumer Affairs and opened a claim with them which I didnt get a call till I had already picked up my car on a Tuesday because when I went to Rothrock my car was unassembled and the tech working on it was off. Really??? Wow customer service and having me an answer by Friday of the same week, keep in mind I called the service manager Patrick twice to get updates and no return call. I literally had to show up after work to get an answer. At this point I have to keep a rental 3 more days to my expense (smh). I was told the claim had not been approved yet and I would have to wait till Monday 4/1/19. I called Monday and they stated it had been denied now the warranty was null and void. Lovely Nissan!!!!I will never purchase another Nissan needless to say, being that they do not stand by their clients, I am now $690 out of pocket between car rental and diagnostics and they did ABSOLUTELY NOTHING to try and make up for not approving replacing the engine through the powertrain warranty. They shouldve at least covered the diagnostics then. Tuesday of that following week I get a call from Trenisha at Nissan Consumer Affairs and they didnt even know I had the vehicle in my possession nor that supposedly the claim had been denied.So now Im 10k in a car debt/payment for a car that needs a new engine, had powertrain warranty but no longer valid through Nissans decision and $690 less in my pocket. So much for staying faithful to the brand. AGAIN dont BUY USED NISSANS THAT SO CALLED ARE STILL UNDER WARRANTY AS THEY WILL LOOK FOR ANY EXCUSE TO NOT COVER. The worst part is realistically no used car dealer takes out all of the oil pans to used vehicles purchased at auctions or traded in.

Paid my Nissan on July 23 2020, the check cleared July 24, 2020. I was told it would take 15 days, it is now Aug 15th and no title. Called on Aug 7 and told them its been 15 days where is my title. She said that its going out today, I asked for it to be overnighted and she refused. Called on Aug 15 was told it was mailed Aug 10 not Friday Aug 7 that was previously told to me. I am selling this vehicle and need the title so my buyer can register it. Terrible service, I have paid my bill on time and I need my title now.

The 2008 Nissan Versa we bought new from WESTON NISSAN broke the transmission 10K miles after the extended coverage NISSAN USA put in place after realizing the issue. The results is that owners of NISSAN cars CVT transmissions will inevitably have to REPLACE NOT REPAIR NOR REBUILD the system. Estimated cost to fix your vehicle in Florida is $4-5000.00 USD.

I received a notification of a recall of my Nissan Versa and told to rent a car from Enterprise. I only carry liability on my Versa, its not in great shape. Was told by Nissan I would have to cover comprehensive insurance on rental. The date for replacing airbag is May 2018. I live on disability and cannot add this into my budget. I chose to rescind the service and take my chances. I adore Nissan products and am disappointed by this.