I have worst experience with my new pathfinder, it shakes very bad at slow RPM. I took it to dealership. They kept my car about a week and returned after added 160 miles on it and told me it is all done, they updated the software but guess what, it didnt work. Very next day, I had to take my car again. It is still there, no answer, no explanation. Dealership said nissan has a issue with pathfinder, then why they need to launch this vehicle.

The airbag light is blinking. I spent $80 for them to tell me that its a bad harness kit b1182 and that it will cost over $300.00 to fix. I have read that this is a known issue, but a recall is not being created.

My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.

I have a 2010 Nissan Armada that began running poorly 2 months. I took it to the dealership and a secondary mechanic. Both said the engine needed to be replaced costing over $10,000. Likely cause is flex fuel. Warranty was for 5 years. Nissan will not offset the cost. No vehicle should need a new engine after 5 years unless its garbage.Upon contacting the Nissan corporate office regarding my 2010 Nissan Armada that needs its engine replaced - I was shuttled around to various representatives. None could answer my questions competently. Worse off - they would never give their true names. The area code was for Tennessee, but the reality is that its an answering service in the Philippines claiming to be a regional office. Dont trust Nissan.

My 2009 Nissan Versa has been a mechanically sound vehicle so far. My complaint has to do with the door locks. First, it was my hatchback. Couldnt open it from the outside. It is quite a task to have to climb in the back seat, reach over and manually open the rear hatch. I take my car to the dealer and I am told it is the door actuator, in other words, the electronic component that makes the door open. This was by no means an inexpensive repair. $327.00 to be exact - that was January. July comes around and my little Nissan Versa has 73,000 well maintained miles on it. Click, click. Oh NO! Now my passenger door on drivers side will not open, not even from the inside (thats safe). Once again, here I go to the dealer. Yes maam, it is the door actuator again... cheap ** parts. This time it was $522.00. The service rep had called to tell me that the mechanic may have to break the door panel because he couldnt open the door from the inside. I replied, Isnt he a certified Nissan mechanic, and he assured me he was. I told him if he broke it he was going to pay for it. Thats why I took it to the dealer (West Covina) so this wouldnt happen. The mechanic was able to get the door panel off without breaking it. I wonder if Nissan thinks that these problems with door actuators are a safety hazard as well as an expensive burden on its customers. I understand that these components will go out at some point in time but my car is only 5 yrs old. Nissan, you really should take a look at these parts. They are dangerous, cheap, and a financial burden on your customers... If I wasnt through paying for my car, I would trade it in, not for a Nissan.

I was three months away from returning my Nissan lease and wanted to go into another lease without any interruption. The Hyundai Sonata caught my eye and decided to go to my local dealer. There I spoke with Kevin ** and informed him that I was interested in a Sonata and that I also had three months left on my Nissan lease. After going back and forth with the numbers and his manager and agreeing that the dealership would pick up my last three months, we shook hands and the deal was complete. I gave Kevin my account number with Nissan so he could call and take care of the particulars. I left my deposit and was told to come back the following week to pick up my new lease.After two months, I received notification from Nissan that the monthly note was not paid. I called to speak with the finance person who pawned me off to Kenton **. After telling Kenton what happened, he informed me that it wasnt in my file. I told him that Kevin ** wrote it in his notes and he should talk to him. After chasing Kenton numerous times as he would never return my phone calls, I finally spoke to him and he told me that the check went out on May 12 and Nissan would get it by that Monday. I called Nissan three days after and they never received such payment. Two days later, I get a phone call from a collection agency stating that Im in collection for three months past due payments ($1,050). Kenton flat out lied to me and he nor his manager had no intentions on honoring what salesman Kevin ** promised. My husband actually went to speak to Kenton and he said that the best he could do was pay for half and I agreed to that. He didnt even honor that. He kept saying his manager was out and he hasnt gotten a chance to finalize; it was a lie.I sent a certified registered letter to the owner of the dealership Jim ** on July 16th asking him to follow up and get in touch with me. It is now Aug. 18th and I never received the receipt from the post office with his signature. This lets me know that he, along with his employees, practice unethical ways. As the owner of this dealership, he should have at least called me but he never did. I have been a loyal Nissan customer for over 12 years and decided to venture out and try something different. Premium Nissan of New Rochelle staff honor what they say they would do and I never had any problems whatsoever. Why did I give my business to a dealership that couldnt care less about customer satisfaction as long as they get the sale?

In October of 2012 I bought a brand new 2013 Nissan Versa. Great little car with excellent gas mileage. Within a month I heard a very loud rattling noise coming from underneath. I called the Nissan Service Dept and was told Oh yeah, thats the heat shield. There is a defect in it, just bring it in and we will fix it. I took it in and Nissan replaced it - no problem. 3 months later the same thing happened so I took it in again. About 8 months later it happened again. Now I purchased a new car because I drive 82 miles a day to work and back. And now, it happened again. 4 times within a 2 year period.Now because of the mileage, if I want it fixed, I have to pay for it. So how much is it?? Well they dont know because in order to give me a price, they have to look at the vehicle. They are unable to determine the price of the part needed and add it to their labor charges to give me a ball park idea of it will cost. So I send an email to the management team who calls me to let me know they cant replace the part for me for free, even though they know it is defective, but they are willing to let me trade it in and put me in a newer model Nissan that doesnt have any defects. Now if this is how they treat their loyal customers when something goes wrong, why on earth would I buy another car from them???

I bought a 2012 Nissan Rouge new in 2012. Last week while driving on a busy street 285 in Atlanta the car lost power and I almost had a few accidents. I took the car to a Nissan dealer in Buford GA and they said the transmission was gone. I have 82,000 miles on the car. I asked how much to fix, they said around $5000.00. I explained that other places said $3500, they told me the reason its this high is Nissan will not put in a transmission without a blower to cool the transmission fluid thats what is causing the breakdowns. I asked why was this not on my car when I bought it, he just looked at me. I said is this a defect, he did not answer. The blower is an additional $1200 for just the blower. I talked to Nissan and asked them to cover the whole replacement. They offered $1,000 which does not even cover the blower. This should and I am sure will be a recall someday. I guess I will park the car till then. Lastly in talking to the lady in warranty she had no clue about the blower and said she does not know cars but thats her decision. Can someone help me with this.

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now its 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didnt have my account registered! I didnt exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!Finally, after the Repo, the repo company was obligated by law to give me the phone number to contact. I had a 3-way phone call with Nissan and my lawyer on the line. I explained everything and said I would be willing to pay the entire amount, even plus 1 month in exchange for them faxing my attorney, admitting that NMAC made an error and I was never late on my payments. Thats all I asked for! I was willing to let them get away with doing this to me, but they refused to admit fault. I told them Id see them in court then. My atty was even surprised at how they treated me and said she never had a company REFUSE $$$.

I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a hurricane I ended up getting a 2013 Nissan Sentra. The car was great until 12k. It started to have all kinds of issues and after a long back and forth, I sold the car back to Nissan. (But here is the kicker, even though the brakes were faulty on it and would wear out too fast (I was not riding them), Nissan still refused to refund me. So I had to take a huge loss and look for a new car with already negative equity). The dealership I bought my 2013 Sentra with was willing to work with me and got me into a 2014 Nissan Altima. (Of course with payments being high and this was the only deal I could get.)A month of owning the car, I get a call from Nissan saying I did not make a payment for my 2013 Sentra and the car is in jeopardy of being repo. I told the guy that I sold the car and asked why that information was not in the computer. Thinking it was an honest mistake, I called the Nissan Dealership where I bought the Altima and they said, Oh yeah we sent that in, you should be fine. 2 months of owning the Altima I get another call asking about payments on the Sentra. Then 2 days after that, I get a letter stating that I was not approved for the loan on the Altima and needed to return it. I was confused because I had already made 2 payments towards the loan on the Altima. I called corporate Nissan and asked what was going on. They stated that when I applied for the loan, I was approved but then I got disapproved. WHAT??? I stated that I already made two payments for the Altima and was wondering where that money was going. They told me Oh that is going towards your loan. I asked what loan was that. The 2013 Nissan Sentra. I could not believe that I was paying for a car that was no longer in my possession. (It was even sold at the dealership.) I immediately called the Nissan Dealership and asked what was going on. They said not to worry. We will fix it. A month later I get the same letter. Repeating last month, I finally got the whole situation resolved. I took my car into its first oil change and then the problems started occurring. The radio and back up camera stopped working after a month. I took the car in to express my concerns about the radio. They updated it and said Everything is good to go. I didnt even leave the lot and I put the car into reverse, the camera flickers green and shuts off. Then the radio reset itself and shuts down. I went back in to tell them nothing was fixed. They replied Oh we will have to order a new radio. That will take about 2 weeks. I took the car home and waited 2 weeks for the radio to arrive. Once it came in, they replaced it and I tested out, everything seemed great and I drove off. 5 hours later it stops working again. (Keep in mind this radio is brand new.) I take it back in and they hold it for a week to find out the issue. Upon returning the car to me, they told me they replaced the back up camera and the radio.I have had the car for a day and now there is a very loud clicking and rattling noise coming from the engine. THE ENGINE! Now I am not a mechanic but I am pretty sure you do not need to access the engine when replacing a backup camera and a radio. I called the dealership where it was for the past week and there was no answer. (I called 5 times.) Then I tried a different Nissan dealership and was told, Well we dont want to touch what they have done and would need copies of all the paperwork. Also if we were to move forward, we would have to call that dealership to get permission from them to work on the car. WHAT?! Last I checked I am paying the monthly payments on my car, not the dealership. I tried contacting Nissan consumer affairs and they tell me Take it to your local dealer. It is my dealer that has caused this mess. I cant take it to a different dealership because they want permission, I cant get a hold of anyone from my current dealership, and I am stuck with this car because of the negative equity. This is my last Nissan. Their mechanics are terrible and their whole business is shady. I am done.

My Nissan Versa was recalled for faulty airbags. I have been trying to get the airbags replaced since the first notification. I was told repeatedly that the parts were not available. I called corporate after a year of that and was told the parts were available, they just had to order them. Service dept said no they were told the parts were restricted. After 5 years of this I made an appointment with their recall hotline. When I brought the car in for service I was told the airbag was not there and I should not have made the appointment thru the hotline but thru the service dept. I was also told that the passenger airbag was replaced already. IT WAS NOT. The help in the service dept are pleasant, but the overall service sucks!

I recently purchased a 2013 Nissan Rogue with 133,000 miles. Seemed to be just what I needed. However, just a few days after I purchased I noticed the engine would power down when taking off. I had it checked out and it was the transmission. I verified with the Nissan dealer and they confirmed it was the transmission. When calling to make the appointment and telling the problem that was experienced the service guy expected it to be the transmission. Seems that it is a common problem with the 2013 model. However, I have since found out that is a problem for 2010. Nissan needs to extend their warranty repair for this problem.

I got my Juke last year. It doesnt even have enough miles on it to have the first oil change. The air conditioner was making a bad noise so I took it to Mobile Nissan this morning. The first young man that came out to help me was very polite and agreed that the air conditioner sounded bad but he told me he would have to let his manager look at it. His manager came out, never acknowledged me, got in the car, fooled with the switches and sat there! So I asked, What do you think is wrong with it? He said, You have LEAVES in it!!!! I said, Leaves? He said, Yes, I can hear them. So I said, So you when you get them out, everything will be ok? He said, Yes BUT thats not covered under warranty and its an hour and a half labor. When we break it down, we wont put it back together until you pay the bill! He was extremely rude and unprofessional. I asked him how the leaves could have gotten in there and he just turned the knob and said, Thru the intake? I said I had never heard of anything like that and asked if he could show me how to get to it and he said NO! I said, Well it sounds like a bad design so it should be covered under warranty because I eke this car under a carport. He just walked off so I told him I would call Nissan and file a complaint with them. He said I could do whatever I wanted to do! I got this car because Im disabled and on social security. I needed something reliable that I wouldnt have to put money into. Now I have a nasty dealership to deal with.

Nissan cannot find what is causing my 2016 Nissan w/600 miles to stall. Pulling into traffic it will sometime stall to the point of just barley rolling. In heavy traffic it sometimes is dangerous for me and my family. Other than that, it is a dream to drive.

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation. Although I was a repeat customer, and a member of the Baltimore, MD community - I was told the deal could not be reversed, even though I had not taken delivery of the van. I offered to have Bob Bell keep my trade in - which was for sale through their used car inventory with no refund to me - as my contribution to the situation, in addition to providing another $2,000.00 to avoid any dealer loss. Nothing. I can only assume I had so overpaid for the van that even before delivery, my trade in profit and an additional $2,000 was still too little for Bob Bell to make on a non-sale. Both Nissan Corporation and Bob Bell Nissan in Baltimore should rethink their commitment to the buying community that has made them successful.

Had a life threatening experience with my 3 month old Nissan Leaf. It would stall while driving. Took it to the service center multiple times but they were not able to diagnose it. Horrible customer service. I will never recommend this car to anyone in my life.

I leased a 2012 Altima SL and made all the payments on time. I turned the car in at a Nissan dealership and paid all balances due. Several months after that apparently NMAC decide there was a balance due of $127 and never contacted me (email, phone, postal mail). Since I was unaware of the situation the amount went past due and I got a 30 day late notice on my otherwise perfect (770+) credit rating. Thats how I found out they felt I owed them some stupidly small amount. Absolutely horrendous customer service and I will never deal with them again. Its a shame because I enjoyed the car but their financing arm is absolutely horrible to deal with every time I have had to call them or otherwise.

My problem with NMAC began in December of 2011. I was behind two payments and I was making agreements with NMAC to satisfy those payments. In the past, I have tried to obtain a copy of my title so that I could register the vehicle where I am currently living. Mrs. ** of collections lied to me and told me that the document was requested and it is on its way but it never arrived. I have called NMAC several times to address this matter and they never assist me. They have threatened me about repossessing the vehicle although I have been making payments and keeping the agreements that I have with them. Currently, my vehicle has been sent out for repossession and an account representative by the name of Mrs. ** has been calling my job although she has been speaking with me daily regarding my car loan as the result of a complaint that I have filed against her. Today, she called and threatened the office manager at my job. She has asked personal information about the office manager and I. Mrs. ** has a personal vendetta against me and she is using her position at Nissan to harass me. My job does not want any more calls from NMAC because of this incident and has advised to me to seek legal action against NMAC and Mrs. ** personally. She has informed my employer that her calls are regarding an unpaid bill which is against the law. Mrs. ** is harassing me and I want it to stop immediately. I would like for my account to be assigned to a different department due to the fact that her and John ** and a few other individuals badger me on the phone and treat me as if I am not a person. I would like to file a complaint against Mrs. ** and her supervisors for allowing this to occur.

First, Nissan Finance has no email address to send improvement suggestions to so they really dont care what type of service a customer gets on their website. Im an IT person and have designed customer service websites. The Nissan site is the WORST one I have ever dealt with. One would think changing your bank information would be simple. I am a MAC user and Safari is not supported. There a certain time frames related to payment due dates to contend with meaning you can change information when you want and the help desk cant explain the complicated process you need to go through. After 2 weeks of trying website and help desk I was finally able to accomplish this change.

Purchased new Nissan Juke 2016 with CVT transmission. The transmission was bad from day one and family and passengers would notice, but I loved how the car looks. Come February 2020 and the vehicle literally stopped in the middle of the highway, very dangerous but I turned the engine off, restarted and moved to the shoulder. Took it to a dealership and was quoted $4890 for repairs. The vehicle has been sitting at Sterling McCall Nissan waiting to be repaired. I follow up every day with the service department and they claim Nissan North America has not shipped the part. I drive for Uber and for a month now I havent worked a day losing income, time and causing psychological damage. Given theres a class action on defective CVT transmission in the Nissan Juke, Nissan should do the right thing and foot the bill for my repairs. I believe Nissan sold lemon cars to consumers and are not prepared to fix the mistake.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!

I purchased a 2017 Nissan Rogue on February 19. On February 28th, while stopped in traffic, I was rear-ended by a distracted driver who was also speeding. The crash threw me into the car in front of me, who was stopped as well. Over $10,000 in damage. My vehicle has been held up since March 3rd due to two parts on National back order at Nissan. As of today, there is no release date and none is even expected until the end of April (was previously told April 4th). Calls to Nissan have yielded no results, Ive only been told that they cannot give me a release date. In the meantime, I will have made 2 car payments (or more) on a brand new car that I cannot drive. I actually should have known. It took almost a year to the get the parts for the recall on my 2014 Nissan Sentra when the recall was happening. It is very frustrating and the lack of assistance upon calling Nissan directly is frustrating.

Do not ever deal with Nissan, they are ripping people off, this will be my last time doing business with them, $400 for scratches and dents and the car is almost brand new, garage kept and never been touched. And they have the worst customer service ever.

I learned there is a recall on my transmission that went out 3 months after I purchased the car. I called Nissan North America and they told me I could not get any assistance in getting my transmission fixed. They said because I had a salvage title and non Nissan parts on my car. That was a lie. Then they told me it was because I am out of the mile range. I have documentation when I was in mileage range of the replacement that there was nothing wrong but needed a flush. Went and got one and then they documented that it needed a new one.Their store told me call them. They should help me replace it. I called and they said Sorry you are over miles. Cant do anything? The worst possible customer service ever. I would never purchase another Nissan again. Horrible!!! Nissan is so great and backs their products up. Well I surely am not seen it. There are many complaints about this and theyre doing nothing. It should be illegal! I guess it is going to take someone getting seriously hurt or killed in one of these cars for them to want to do anything. Very disappointed in Nissan!!

Had a brand new 2012 Rogue Transmission blew, now bought a 2016 Altima and same problem with ct transmission. It blew, AND VERY SAD WITH THE quality of Nissan. Its getting bad. I think soon if problem happens again I will return car and have it get repo and will never get into Nissan again.

I purchased my Nissan Rogue SL a few weeks ago and my NissanConnect has NEVER worked. I have contacted the connect services numerous times concerning this. Always being told... we are working on it, sorry... Today I contacted Nissan customer service directly and was told that they cannot help me. I must speak to Nissanconnect services. I explained that I did not want to speak to them again after numerous tries. I was still transferred. I waited on hold so long I finally hung up. Terrible service!!

2 problems I am having with this car....1.) I will be driving down a freeway for about 20 minutes.... Go to get off freeway and stop at a light.... Wait for light to change and car will not go over 2-3 mph for about 30-45 seconds then all of a sudden jumps up to 15 mph from my foot being on the gas pedal which has almost caused a few car accidents. 2.) I recently moved to California from Arizona and on my trips back and forth, the car after an hour of driving will all of a sudden slow down from 80 mph to 35-45 mph in a 75 mph speed zone. Happens going up hills even the slightest incline in the road and once you go down hill it will slowly start to speed up.I drive around with 2 children in the car ages 4 and 5.... This is so beyond dangerous and blows my mind that Nissan will not do ** about it. I have taken it to Nissan dealerships, mechanics and everyone says... I dont know what it is. I even took my iPad in showing a YouTube video of a gentleman that was driving having the same problem!!! And they still said, I dont know. I am beyond pissed and want a class action lawsuit against Nissan for having defaulted vehicles out there and not doing anything about it. Go online and its page after page of people having the same issue. Nissan get off your lazy ass and fix this problem!!

My lease was over and I turned in the vehicle, but Nissan and the dealers could not get together or work or cooperate on anything. Do I need an inspection? No, said Nissan because the dealership offered to buy the used car. According to the dealers, I do and they do it. Cool. They can inspect the vehicle when I turn it in. But then they dont, after all. NMAC and the dealership really jerk you around.During the lease, NMAC could not take my Visa for online payment, so I always had to send the check. After passing the inspection and escaping any costs, I was told Just turn in the vehicle, you have paid everything you owe. Three weeks later I was charged by NMAC almost $500 for a disposition fee! I have been a Nissan customer since 2001. I am pissed. I was considering leasing another Nissan in a few months. Screw that. Today, I do not want another Nissan vehicle ever. Merry Christmas, sucker, you owe us $500. What a way to screw your customers.

I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissans & they were all pretty good. Bought the car May 31 14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they dont even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they wont fix my car or keep me in the loop! I got on the dealerships chat line this afternoon & Donna promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!

I have a 2012 Rogue which I got brand new from a Nissan dealership in Virginia. I now live in California. Have 80K miles on it. 4 years and 2 months later, one minor part, and TWO major parts had to be replaced: the Mass Air Flow Sensor, the Torque converter, and the air-conditioning compressor, the last two breaking down at the same time. NISSAN wouldnt refund the repairs because they say the job was not done by their certified NISSAN dealer mechanic, who, by the way, couldnt figure out the first time that all they needed replaced was the Mass Air Flow Sensor, and some other part, which their expert they flew in to California from somewhere had to figure out for them. Its out of the Lemon Law period, by the way. I will not recommend ANY Nissan to my worst enemy.

Murano - Well when I purchased car I was looking on the invoice. They had charged me with pin strips on car but it was no pin strips. Had to call them about that to tell them and have them put them on. Then I was paying my taxes on car found out they had it put in system a higher price model that is when I noticed that they forgot to put the letter on the car what it is, s, sl or whatever. I would appreciate if I could have that on my car sent. I pay for it would you please let me know about taking care of this. I called the Five star Nissan 8436658467 just got the runaround for one person to the other. How would you like transfer from this one to another. Thanks if you could take care of this matter.

I have a 2012 Versa with numerous paint chips all over the vehicle. Consumer Affairs told me to have the dealer document it, which I did. They then said it was environmental and unless the manufacturer deemed the paint is defective, they cannot help. I have never had a new car chip so easily and I am convinced its due to poor paint and/or clear coat.

We had bought two Muranos from the same Nissan dealership without any problem. In 2010, I needed a smaller vehicle for my increased commute so we bought a Rogue. Transmission failed at 78K; replacement failed after another 46K miles. They will not cover this 2nd failed transmission. Their office of consumer affairs was unprofessional and dismissive. And we HAD been in the Nissan family for over 10+ years! Completely unprepared for this experience, as we thought Nissan would most definitely care and would most definitely replace this clearly defective AND DANGEROUS faulty transmission. How wrong we were! We no longer have any accolades to give this company, and will deter family and friends from buying from this dishonest company. The transmission is dangerous as gears would slip on the highway, stall at intersections, and decelerate when trying to merge into traffic. And they KNOW this transmission is defective. Weve never had such a scary driving experience on the road as well as such an outrageous experience with a customer service HA! department anywhere else. We are done with them unless they replace this transmission with no cost to us!

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

Timing chain tensioner guide premature failure. This is a known problem Nissan has with their engines. Timing chain tensioner premature failure. Nissan has a timing chain that requires no maintenance, yet they use a tensioner guide that is not up to par. There is already on lawsuit for similar Nissan cars maybe there should be two. Fontana Nissan quoted me $800-$1900 to replace this $30 part that was made with a poor quality plastic. If it wasnt a quality problem the OEM guide would still be sold instead its a new part and new part number. Ive owned one Nissan Altima before this and currently own a Murano, Cube and Altima in question. $800 - $1900 to replace a $30 part that is poorly designed and no mentions of any maintenance on the part is insane.Does it seriously make sense to have a customers engine removed from the car, have the customer pay $800 - $1900 and not have a car for a week, or take a chance of the guide failing completely, the chain slipping and would destroy the INTERFERENCE engine possibly on the highway for a $30 part that is poorly designed?

I purchased a used 2012 Nissan Rogue from Major World of LIC. It currently has under 94000 miles. While driving home after work one night, on a very busy parkway, the truck decided it was going to stop accelerating. No previous warning lights, no weird sounds, just wouldnt accelerate when I pressed on the gas. I dont know much about cars, but Ive been around enough old and ruggeds to know a transmission problem when I hear it. First mechanic hooked it up to computer and it said it was an air flow sensor, $400, acceleration no better. Mechanic and I go to Nissan dealer, transmission gone, $3700. School teacher and single parent, $3700 not just lying around. Everyone says this shouldnt happen when mileage not at 100K. Contact Nissan Manufacturer, they wont help. Warranty expired at 36000 mi, way before I bought truck. I did purchase extended, that expired too, 72000 miles. No other warranties offered. Manufacturer not willing to go half, even though theyve fixed for other people, same vehicle, same year, same problem. Suck it up, agree to have transmission fixed, only warrantied for 1yr or 12000 mile... WTH!!!! You cant even guarantee for 100,000 on a new transmission?!?! Need car, have to get work, no choice. Fix Transmission, 2 wks later, horrible knocking sound from back of truck. Thought tire, maybe axle. NOPE, REAR DIFFERENTIAL. $1400 to $1600 to replace. ARE YOU KIDDING ME!!!! Car parked now. Cant trust anyone, mechanics, manufacturers, dealer, none of them. $400 bucks a month for a car I cant use. Will never purchase another Nissan Product!

I purchased Nissan Murano from West Hills Nissan 2 years ago. Had no problem with them, treated me fairly, and I liked the car. Few weeks ago received a brochure from West Hills, offering me new car with lower monthly payment, so I went there, showed me Nissan Maxima and asking me $525 a month to lease. Told them it is expensive and they said ok. Few days later received a call from Kenny ** Nissan in Cranberry, PA and offering me a good deal. Told them the story about West Hills that I could not afford it, was told not to worry and they have many cars in their lot and I could get a deal. Called me few more times, so I agreed to go and see what kind of deal they got. I went with my son and we got there before noon. That was my biggest mistake to go there. 1st said $509 but I told them it is too high for me. I swear I tried to leave many times but they were keep asking me to wait to see what they can do for me. I was tired, my son was tired, but they didnt let us leave. It was late evening and we were still asked to stay. They had my Murano and because Murano was in excellent condition, they wanted to trade. By late evening the manager took me to Maxima in the showroom and reach out his hand to shake my hand and said he made mistake that $509 was for different color not for black one and asked me to shake his hand for $528 and he started shaking my hand. It is hard to believe but that is exactly what happened. They knew what type people we are, obviously not a smart one, who would pay $528 for Maxima for 3 years lease. They treated us like an idiot, took us to a room and said you have won something and asked us to pick a card from the board hanging on the wall to get our prize. He was one of the managers and congratulated us for winning the prize. He said you have to pay $35 or something similar to get an AAA insurance for road assistance. Told him I have road assistance included in my own Insurance. He got mad and for 10 minutes was pushing for me to sign up. Asked him about the car, said he does not know much about that car, that he was new, but still was asking for AAA to be added to my monthly lease payment. I had to force myself to leave that room. I asked almost everybody in there about some future in the car, they just wanted me to leave. They got their deal and I was not worth any more. I told them I had worth of $150 of dash cam accessories in the car that either let me take the car to outside shop to remove it or they have to do it for me. Was told to not worry they will remove it and I can come back to pick it up. The next day went back gave them the other key for Murano, but was told Murano was not there and they will call me. Waited 2 weeks and called the dealer was told they sold the Murano. I told the salesman that I am not happy and I am going to make a complaint, said he will call me back. 2 days later I called him myself said he talked to General Manager and they dont want unhappy customer so they offered 2 free oil changes. I just hung up on him. I dont know how many people were ripped off by these people, but its time to investigate their unhealthy business. I also contacted Nissan USA before make my case to public. I got a call from a very angry lady from NISSAN USA that kept telling I have to deal with the dealer.

I purchase a 2012 Nissan Juke Oct 2013 with 5700 miles - now 15,000 miles, it kept on cutting out. I took it into my local dealer. After paying 88£ they told me it would need a new gearbox (value 6700) and just fob me off, saying warranty expired since March of this year. As a single mother with 3 children, I just cant afford it and the sales person whom was soon nice to me before I purchased the car now fobs me off and say there is nothing they can do. Everyone (9) spoke to says its a manufacturer fault and they should consider giving me at least a refurbished gearbox, etc. as for such a new car with low mileage. The gearbox shouldnt have stop working and an automatic transmission at that.

The reason that I am sending this is because I am very unhappy with the customer that I receive from your location. I had an appointment this morning at 8:30am due to my fan making a noise when I cut the heat on. My car also hesitates sometimes when driving so I was having that checked as well. My boyfriend brought my car to the appointment this morning. He was advised that the blow motor was not covered under the warranty and it will be $59.99 to look at this and an additional $99.95 if the hesitation wasnt my transmission. At this point the service manager Mike gets on the phone with poor customer service and had a major attitude. He states that the blow motor is under warranty but I needed a filter that is recommended every 15,000 miles. Thats fine we got it taken care of. My concerns after they repaired it they left all of the leaves and sticks all over my floor in my car when they repaired this. I am very disappointed in the lack of professionalism and customer service I receive. Not even a year ago I came in because I had a humming noise in my car. When I came in and advised the young lady she was very nasty and rude and told me my warranty was up and I never complained about the noise before (I think her name was Brooke). I get an appointment for the following Monday and sure enough it was my wheel bearing and it was still under warranty. I just feel I receive terrible customer service from this location and it makes me want to go somewhere else. I come here because my job is nearby. I just want a little more empathy and customer service when I come to this location. That is all I am asking. Thank you and have a great day!

Shame on Nissan! I am extremely disappointed by the way I was treated. My steering lock control unit went out and even though there was a petition to get this part recalled I had to pay for the part. It was past the warranty, but I was told that if I took my car to a dealership, I would get a fair review of my case by Megan, the regional consumer affairs specialist, in hopes of warranty assistance. She denied my claim in part because my 2009 Altima had not been to a dealership since 2011, implying that I was not a loyal customer. Why would I take my car to a dealership if there isnt any repairs that need to be done on it? I have owned FIVE , Nissans and bought 1 brand new car and 1 used car from Suntrup, not to mention personal recommendations. I have paid Nissan upwards of $40,000. If that isnt customer loyalty I dont know what is. Complaints have filed with the BBB, FTC, and NHTSA.

I bought my Maxima new back in 2005. I recently started having transmission problems. The car only had 51,000 miles. I took it back to the service department next to the dealer I bought it from in New Jersey. They confirmed the transmission needed to be replaced. They also found the timing chain needed to be replaced. The service guys said both should not have to be replaced so soon with the shape the car was in and the low mileage. I opened a case with Nissan North America. They basically said warranty expired, so too bad. Then they told me to take it to the dealer for possible trade in. They would take care of me. Yeah, right. They offered nothing for the trade. Sales knew about tranny and timing chain. New car deal was nothing special. This was second and last Nissan. I have since bought a Kia Optima.

If your E-ZPASS does not get recognized by a toll plaza NMAC will get the bill and automatically pay fees and penalties and charge you without notification, plus their surcharge on top. You will not be able to contest the toll or penalties since you are not the owner and will not be notified until after-the-fact. And their customer service people will overtalk you on the phone and shut you down. Very RUDE! Do not get a Nissan lease, its a scam!

Where to start; I returned my leased Nissan Sentra in pristine condition, new tires, new brakes, new windshield wipers, immaculate inside and out, not a scratch. The car was garage kept under the mileage. Went to return it in January of 2014 to Paramus Nissan in NJ. They would not take the car back, after I called and asked if I could return it there. I bought it in Hackensack in 2011, the sister dealership, who now only does used vehicles. I went to Hackensack NJ and because I screamed and yelled, they took the car in. About 2 months later, I receive a call that they are putting my account in collections; now I was receiving calls all along about my monthly lease fees. However, I just kept telling them the car was returned in January of 2014. I even faxed over the paper showing I returned it. When they called 2 months later, I finally had enough and asked to speak to someone over them. There is no one. I have made phone calls, threatened the company with a lawsuit, media, exposure - they did not care. Finally, someone caring enough called the dealership in NJ and got everything straightened out. I told them since they ruined my credit, my score was 750 and now it is 62. I wanted them to wipe the slate clean for my disposition fee. They agreed, as they didnt want me to sue or go to the police to fill out papers about the fraud. They just committed in saying my car was not on the lot.Six months later, they are still saying I owe them money. They want $379 as they cant wipe out the disposition fee, the other fees for a scratch on the wheel cover, and 90 miles over my contracted mileage, they would waive. I explained the circumstances, and how I was told it would be forgiven because of the damage they had caused me. However, it fell on deaf ears. So now not only is a collection agency calling me regularly, but now I owe money I didnt owe before. I have tried feverishly to call Nissan. I tried corporate. I have left messages. I have called their consumer affairs department. I have called the leasing department. I had a very nice woman on the phone who put me through to corporate again, only to get a message stating to leave your name and number. Well, I have left my name and number about 30 times, starting about 4 months ago; still no answer. Please let everyone know to stay away from Nissan products. They are the most horrible company around. I am now the proud owner of a Honda, and they are fantastic. Their company truly cares. I have had not one single problem. I owned Nissans since 1993 and it was nothing but problems with their lock box and not getting payments and their warranties and now them losing my car. I just need to speak with their CEO to tell him what I think of Nissan, and how I want him to rectify this mess I am in. Imagine working so hard on keeping your credit clean. Nissan comes along and shots it down.

At 113,000 needed new transmission. After 18,000 heard same high whining noise after driving for 30 minutes. Said was transmission - gave me a new one. Its been 5,000 miles - same thing - and now say I need a transmission cooler kit which isnt covered under my transmission warranty. Will cost $1800. My question is how come when I got 2 new transmissions, the noise went away. If this was the original noise, how come it goes away after new transmission? The dealer and corp cant answer that. I believe wrong diagnosis and it is the transmission. I wont add $1800 to a used car without knowing thats the problem for sure. It may be the problem. Like I said every time I got a new transmission, it never made any noise. Only later after certain miles put on it. I will never buy a Nissan again and my family who owns will not either.

I am very disappointed to come on here and do this. I bought a 2012 Nissan Versa in 2014. I loved that car. At the time the dealership seemed nice. It was all handshakes and how can we help you. Fast forward till today and they are the single worst entity I have ever had to deal with. Background: I unfortunately was in a car accident (no one was hurt) but my car was totaled. I wasnt an idiot, I had all the insurance I needed including GAP. I put in all my paperwork, work with the loan company and my insurance and the GAP company. Everything was going fine. Then, the woman from the GAP company emailed me saying that Nissan was insisting that I received the Security Plus extended service contract for free (which it clearly states on my Finance contact I was charged $935 for). I think to myself, not a big deal, I have my copy of the finance contract. I had already sent it to her, so I didnt see a problem. But there was a huge problem.The Gap company gets a cancellation quote for these services. But since Nissan was insisting I got it for free she couldnt get a quote. So, she calls Nissan, Nissan tells her I have to call. I call them. They say I have to speak to the dealership (which I am not at all in close proximity to at this point), but they are more than happy to contact the dealership and have them reach out to me. They said it would take probably a day before I heard back. Well, I never heard back from Edison Nissan. I called the woman back, but she stopped answering her phone weeks ago. She also will not return any of my messages. Her name is Janeesha, run the other way if you have to talk to her.This is a unique thing I have run into with this. I called the dealership myself trying to speak to someone in Finance a few times. Well, what they always do is transfer me to someone with a full mailbox. I cant leave message (not that I think they would call me back if they did get my message), the phone doesnt even ring. I call back and when the sales person answers (there is not published number for Finance because why would anyone need that), I ask for a direct line. They cant give it to me.So, I have upped the game on them, so now its their turn to up the game (I guess, that is what it feels like, like they are playing games with me and my finances). They say, well, I can transfer you to reception and they should have numbers they can give you. Great I say, Put me through. I thank the guy on the other end of phone, he transfers me to a voicemail, that says for me to leave a message, then promptly hangs up the phone so I cant leave a message.Its a shame. Their cars are awesome in my opinion. But I would never ever buy another car from Nissan because I would have to deal with a horrible dealership or a terrible phone support team. These people are only interested in you when you are ready to give them money. I get that, I do. Im not trying to vilify them, I know theyre profit driven like any company. But I find the fact that I cant get 5 minutes of a single persons time when I actually need them to do something for me! I knew what I wanted to buy when I went in, I made the sale very easy on them. I test drove, I was satisfied, I bought. Now I need something from them and they dont give a damn. Never again, Nissan, never again. I love how at the bottom of my Finance Contract it reads: Customer/Lending in Truth Contract. Except for when its provided as proof and no one cares what it says.

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. Im done with Nissan. Stay away from the CVT!

Transmission on Nissan Rogue 2012 failed out of the blue! No warning signs, dashboard lights, etc. 83,000 miles! 6 years old! Should not need a transmission! Contacted their complaint department and after 3 days they stated that Nissan was not able to help with the situation. Nissan does not stand by their products. NUMEROUS reports have been made about their failed CVT transmission. Very very dissatisfied customer! Was quoted $3500 plus tax by a Nissan dealership.

1st I want everyone to join me in my complaint to the Federal Trade Commission for every call they get they will take down Nissan for selling cars knowingly that have malfunctions! Im writing regarding a vehicle (VIN#3N1CN7AP6FL844173) I purchased new from Landers McLardy Nissan in Bentonville Arkansas on 9/01/2014. The next day I drove the vehicle to Russellville AR so the insurance company could take pictures. On my way I noticed that my car returned very poor gas mileage around 29 miles per gallon (mpg) at 70 miles per hour and that the air conditioner bogged the engine down. Curiously, the instrument cluster reflected 41mpg. I also realized my car was very seriously out of alignment and that my Bluetooth feature was useless. While using the Bluetooth at highway speeds I could hear people but they could not hear me. When the car was parked the Bluetooth feature functioned poorly but did work. The next day I took my car to Landers where they found the car to be out of alignment and several technicians hooked their phone to my car and all reported the Bluetooth feature functioning properly. The service department inquired about my cell phone which was an LG G3 though Sprint. I was informed that my cell service was the problem. (See service notes) This is one of many very disappointing visits to Landers because in the base Nissan Versa, which has a nonadjustable Bluetooth microphone--Nissan is fully aware the Bluetooth is nonfunctional. One of Landers technicians was aware my front struts were installed improperly from the factory but didnt mention it to anyone. I kept returning to Landers because my car still pulled to the right and jerked to the left under acceleration and my Bluetooth Feature still did not function but my phone worked fine in other cars. At one point the car jerked so hard to the right I over corrected and did a 360 on I49 and that resulted in my bumper cover being scratched up. I finally spoke with the manager of service department who had a tech ride with me and he informed me that my car pulling to the right was just a hard constant drift and my Bluetooth would not work until I switched cell carriers. They then put my car on the alignment rack and told me it was in perfect alignment and the Bluetooth issue was my problem.Although, I constantly brought up the fact that 10 gallons of gas which filled my tank up would take me from 250 miles to a max of 325 miles my instrument cluster reflected 40mpgs- this issue was never addressed. The manager told me he could not fix something that is not broken. I then received a survey from Nissan Motor Company and informed them of my cars constant drift, inaccurate instrument cluster, and nonfunctional Bluetooth. The next day Landers had called me various times. The service department, Marilyn ** (customer service manager) and my Salesperson all wanting me to bring my car in. First I met with my salesperson who asked why I didnt go to him with my problems and I informed him that he had saw me and spoke with me several times while waiting on the car and knew I was trying to have my new 2015 Versa fixed. He informed me that my survey cost him and Marilyn a lot of commissions and that Landers had to pay my finance company just to do my loan. I realized right then I had been the victim of a kickback loan. Next I went to visit Marilyn ** who told me from the first time I brought my car in a technician had noticed my front end was assembled wrong in the factory. How she found this information out so quickly was beyond me unless Nissan was trying to wait till further down the road to fix the problem to avoid hurting reliability ratings. I have a coworker who purchased a new SUV from Nissan (a hospice nurse who was working) and the vehicle just went off and Nissan accused her of running her car out of gas and then kept the car for 8 weeks. Marilyn went on to say the service department was disorganized and had a lot of miscommunications and that no one had drove my car to check the Bluetooth but had just sat in the car. I informed Marilyn I had broken my contact with Sprint and went to AT&T and my Bluetooth still did not work. My car was so severely out of alignment I had lost control and expected them to pay My Early termination fees to Sprint, Replace my LG phone, and fix my bumper cover. To this she replied the service department will not take responsibility for any of these things. I even had internet installed at my home due to using over 100GBs of data per month. All of my Sprint talk, text, and data was unlimited for $60 Dollars/month. With AT&T its $40 for the line and $40 for 3GBs of data and $39 per month for internet service. She let me know that my car would be fixed and that was the most important thing to me. They replaced the left front strut and Im not sure what else. The car was still not in alignment and the instrument cluster was never addressed and the Bluetooth feature did not work. I work for home health and hospice and declining a call is not an option for me. They later talked me into trying to trade my car for another Nissan but lowballed me on the trade difference and the finance company wanted me to keep my car for 1 year. I knew it was wrong to trade my car because it was obviously a lemon but was desperate to get out of it because between the car being out of alignment and not having hands free calling and previously losing control I felt unsafe in the car. After that the service manager took the car and kept it over a week and could not find a problem with the alignment but ordered another microphone for the Bluetooth. I assumed he would have read previous notes on what had been done to the car but did not. I took the car back and wrote Nissan Motor Corp a certified letter giving them one last chance to fix the car. They sent up a tech from Dallas and he and Marilyn rode with me and he called my car pulling to the left under acceleration torque steer and pulling to the right curvature of the road which is a term Landers loved to use. We made various calls on my cell phone which everyone could not hear us then Marilyn wanted to call Landers which I insisted she not but she did anyway and she spoke with the lady who she shares office space with and of course she could hear us fine because she had her volume turned to the max at the office and this was preplanned and very deceitful and pathetic. Someone else called and were unable to hear Marilyn. When we got back the cooperate tech who argued the car was fine found the car to be out of alignment and fixed that and addressed the Bluetooth by allowing me to drive the same car only with a continuously variable transmission (my car is a stick) and at 70mph the Bluetooth feature did not work. However, I noted that the RPMs in that car were very low allowing the car to achieve good gas mileage were as my five speed would have the rpms at 4000. The car was still out of alignment and Nissan Motor Company wanted to pay me $1500 for my inconveniences but when I received the letter it was a settlement offer for the alignment and Bluetooth. They also expected me to keep the car in that condition. I will write letters to the Federal Trade Commission, The National Highway Traffic Safety Administration, and The Insurance Institute for Highway Safety until these cars are recalled. Because Nissan is fully aware that the Bluetooth is not functional and the manual transmission equipped cars in no way achieve the mpg as promised and this torque steer would lead to many head on collisions for a driver who is medically impaired. Texting, talking and driving has proved fatal time and time again let alone a car that pulls into oncoming traffic. My last visit to Landers I tried to obtain my service records with diagrams of the alignments and was invited to leave because I admitted I was going to seek legal counsel. I also needed an oil change and my car was out of alignment so eventually I took the car to another Nissan dealership who found the car out of alignment and performed yet another alignment which the car still pulls. I have received stupid surveys from Nissan Consumer Relations asking what I expect them to do. I want them and Landers to be honest. I will be filing Freedom of Information Request with Nissan and Landers concerning other complaints, recalls, and kickback loans. The money Landers has cost me is expected now. The money Nissan offered and then sent a settlement letter is viciously ridiculous. Im not sure what legal recourse to take with them but they have made me a firm believer of staying away from any future Nissan product. Please advise me of who else to contact concerning the immoral car company!

I faxed a problem that had occurred in July 2011, and till this day, I have not heard back.

I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 2017. My vehicle traded was a 2015 Rogue (same model) I had hit my mileage on a year early. Not only was I pleased with my 15, but I spent 2 years as a Nissan employee, and I retain the Nissan Visa card. I would say Im a pretty good customer and supporter. In 6 months and 7k (now 8k) miles, my Rogue has had the radio/navigation system fully replaced! My Rogue has also been TOWED into the dealerships service department! I work nights. It was Christmas Eve. The car never made it to work. Of course, 3 days later after the holiday, the Rogue worked fine and the mechanics could not duplicate the issue. A diagnostic test showed a possible air flow problem... which I read about in another review... but they really have no idea. I am a single mom, on a check-check basis, and one reason I lease is to avoid maintenance! I cry all the time in my car. I am frustrated. Every time I start the Rogue I wonder what will happen next. I have lost confidence in this vehicle. I filed a claim with Consumer Affairs. I have received 2 emails from the gal stating she has tried to reach me multiple times by phone but I have no missed calls, voicemails, nothing, and the number(s) is saved in my phone. I have responded to these emails but then have not heard back from her. In the last week, I have called her DIRECT line 5x leaving my contact phone number 2x every message. I have gotten voicemail each time. Since December 26, 2017 I have called Nissan Consumer Affairs 8x. I should not have to be dealing with this regarding a vehicle purchased brand new not 7 months ago. Certain staff members at the dealership have been as helpful as they possibly can be but they have limitations which I understand. At least theyre on my side. Nissan seems to think this entire issue is a game. Its not. I live in Columbus, Ohio. We do not have major public transport opportunities. I cannot afford a chauffeur, I cannot afford taxi cabs or Uber. Nissan needs to step up.

****AVOID NISSAN.**** AVOID NISSAN.**** I hate writing about this, but I told them I would so I will. I bought a Nissan Versa about 5 years ago. I wish I had used Google and listened to my wife. If Id simply done a search I wouldve discovered a design flaw in the transmission from that period of vehicles. I thought, Hey, an import. Good on gas and reliable, right? ... Not this one.What I needed was a vehicle that will be good on gas, relatively comfortable and reliable. The car I had previously was a Toyota Echo. I drove it for 350,000 miles and sold it for $300. I never had any engine or transmission trouble at all. Being a design flaw problem, I asked Nissan for help twice. I got nothing. They said no for any help. I wouldve even gone for a 50/50 on their $3800 transmission. $1900 each? Cmon you multi-billion dollar automotive manufacturer!! The car has 164,000 miles on it and is now, an expensive paperweight.Knowing that I put about 2500 miles/month on my vehicles, you know that it is a good testing ground. No abuse, just many highway miles. It is in my professional opinion that Nissan ... sucks. I encourage everyone to avoid Nissan, not because I think all of their vehicles are crap, I dont, but because they DO NOT stand behind a product they KNOW is flawed from the beginning. Im off to listen to Deftones and look for another car now. (whispers) ... Nissan sucks.

I recently purchased a 2018 Nissan Titan XD diesel with the midnight package. Everywhere online Nissan advertises that the midnight package XD comes with a bed liner, floor mats, wheel well flares, and more. The dealership I purchased from was nice when I bought my truck. The next day were complete jerks when I went back to ask for floor mats only. So I called customer service with Nissan and they did not do anything and did not care. Flat out told me I was just out of luck. The truck is a piece of crap. It has no power. It is not a diesel. I do not know how Cummins whatever advertise their name on that piece of junk. Save yourself the hassle. Buy a Dodge or a Ford. Stay away from their junk especially Empire Nissan at Lakewood.

They never offered to help during the pandemic, I had to call out of desperation to see if there was anything they could do because I lost my job due to covid-19 and have no source of income. They extended my loan as I stayed out of a job for the past 3 months and now, according to them, the pandemic is over and I should have a source of income by now and make my payments. TRILLION DOLLAR COMPANY really penny pinching and can’t do anything to help their customers during this time of need. Real classy.

I have been a Nissan customer since 2004 and was happy with the brand until one of my Nissans started having issues. I purchased a Nissan extended warranty when the car was new and unfortunately it ended up being a waste of money. My car is a Roadster and it is making some loud noises during closing it and has excessive wind noise along with rattles. The dealer, St. Charles Nissan, said it is normal operation to avoid a repair under extended warranty. They even charge me a diagnostic fee for that. It is obviously not normal based on hundreds of top related online complaints so I contacted Nissan Consumer Affairs for their help. They basically said they can not force the dealer to do anything. Since they do not care about their customers, I will find another brand for our future car purchases.

While driving down the highway, a tire started to deflate. I called the dealership and let them know it was deflating for unknown reasons and they said even though I hadnt purchased the tire warranty that they would patch it and I would have no issues. So I brought it in and with one look they said they wouldnt patch it and I had to buy a replacement because it showed wear on the sidewall. Which it didnt have wear, the dirt was just not as noticeable after being almost flat for an eighth of a mile until I could pull off the highway to put the donut on. It cost me $290, as the rest of the vehicle is under warranty I didnt want to risk any interference of that by having 3rd party work done on it. But even under manufacturers standards it is covered since the tread wear is 1/32 off of brand new and there was only 8000 miles on the car. Their consumer affairs dept. called me back and basically said since I didnt pay extra for a warranty on the tires of the brand new vehicle that there was nothing they would do. But yet the tire they put on to replace automatically had a warranty. Am I the only one baffled by this logic? I will never buy another Nissan ever. They are rude and condescending and awful at listening and helping the people paying for their salary.

Having owned Lexuses for years, I recently purchased a New 2013 Nissan Altima S, with 18 miles on it for my daughter to take to college. She drove the car home when the MIL light went on. I notified Carriage Nissan in Gainesville Georgia and was told it must be a loose gas cap. I was told to continue to drive the car. After 1 week and 700 miles, I took the car in for service and was told I need a new transmission.I contacted Nissan Consumer affairs and stated my displeasure and asked specifically that the car be replaced. After about 15 days, I was notified by Nissan that they would extend the car warranty to 8 years/120k miles with a gold preferred package and Oil/ Gas/Tire rotation service package for 2 years. It was more or less a take it or leave it proposition. I took the package and will pay $50 to transfer it to a new owner since I will be putting the car up for sale.I will never recommend or purchase another Nissan product again

Theyre aware of the issues with the 06 Nissan Altima and they didnt send out notification. Its stressful patching something that they know about. How dare they put our lives in danger and our children and now theyre giving me a hard time. Shame. Shame. Shame on them. This car has put my child 95 around big trucks.

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

I am trying to obtain the necessary form to transfer my lease. My original request was placed on July 19. I was told the form would be faxed and/or mailed to me. Several phone calls inquiring about the whereabouts of the document have produced only excuses and no results. My last three vehicles have been Nissan products but I can assure you, based on this experience, it will be my last. May I have the courtesy of a solution to this problem.

I have received one statement in the 5 months I have now had the car. I have not received one email, correspondence, or phone call from these people. I was not late in January for a payment and they lied and reported to the credit bureaus that I never made a payment in January when I paid $465 on 1/10/13. And then on 2/1/13, I made another payment which was supposed to be on 1/31/13 and then 2 payments in February as well on 2/23/13. They suck as a car manufacturer and as a lien holder. There was a reason that I had never purchased a car from them after 10 years ago and now I know why. I had leased a car with them for 7 months and got rid of it and now, after 5 months, I am ready to get rid of this car too. The fact is that it is a piece of crap and so is the company. They suck and they need to fix their error on my credit report as because of their screw up, my credit score dropped 40 points and now I will lose the new home I am buying.

Purchased a 2013 used Nissan in August 2019. By May 2021 paint started chipping and can now easily peeled off. While driving on the highway, multiple chips of paint hit the windshield - also above windshield and on door and trunk. AWFUL paint job! DAddario Nissan or corporate will not take care of it. I wish I could attach photos to really do it justice.

I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my Xterra in to be serviced as a preventative measure since I was recently informed of a radiator/transmission problem with the Xterra, Pathfinder and Frontier models 2005-2010. After speaking with my neighbor who also has a 2006 Xterra and replaced his radiator; I decided to have my radiator replaced as well (even though I experienced no problems with it) just so I could prevent any infusion of coolant into the transmission.Much to my surprise Nick called me with the bad news that damage was already done & would cost $6,800 to replace the radiator, transmission and fluids. This also included labor costs. Being fearful of a potential problem I did not want to wait 2 weeks for both the arrival of a new transmission & the mechanics return from vacation; I chose to take the vehicle to another shop. At shop #2 the mechanic informed me there was nothing wrong with the transmission and could not see what the mechanic at Nissan (Greg) claimed to have found; e.g. leakage of coolant and lots of rust in the transmission and on the fluid stick. He did however, find a petroleum based substance in the radiator and was his opinion that oil was placed in the coolant.Upon having the radiator flushed & bypassed from the coolant entering the transmission, replacing the thermostat & radiator cap (due to damage of the rubber seals from the oil) the cost was $677.84 with labor included; an expense I should never have had to endure. On Nov. 8, 2017 I spoke with Jack **, MGR and shared the findings of the 2nd mechanic. In a nutshell he basically told me he could not help me and stood by his mechanic’s findings. He went on to say “Sorry for your loss” and “If the vehicle was running good at this time he recommended that I sell it”. I have always trusted Nissan to provide excellent care and stand by their products. I have had my vehicle serviced only with Nissan for the past 11 yrs; with Montrose Nissan for the past 7 years. I am sorry to say “they have certainly dropped the ball this time” and me being the loyal compliant customer will not be returning from this point on.

Well the issue has been fixed. It cost me $3000 for the co-pay which Nissan thought was a great deal because my vehicle had over 100,000 miles. The rest was covered by Nissan under what they call good will. Not really happy with the deal but have to take what you can get I guess. The sad part is this whole problem could have been avoided if Nissan would have done the right thing and issued a recall considering they knew about it the whole time. Bad customer service!

Nissan has the worst customer service. I have been a valuable customer since 2011 and have never missed one payment. I was informed that the company did not receive one of my payments and instead of notifying me, they sent me to creditors. I am convinced someone from the company took that payment and pocketed it. Because of their carelessness, I have been put as delinquent after only missing one payment; and instead of helping to resolve the issue, they said theres nothing they can do! Horrible customer service and bad manager! Nissan needs better employees who know how to interact well with customers, try to find solutions and dont catch attitudes with customers who spend their money in this company. I will never recommend anyone to ever purchase a vehicle with Nissan!

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

My name is Tommy ** with Pro Parts Center. We have be purchasing fleet of NV2500 vans from Central Houston Nissan past couple of years. We have about 12 NV2500 in our fleet. Every single one of the van have had warranty issues with catalytic converter and fuel pumps. I am amazed how Nissan has not issued a recall on this yet. For the most part Central Nissan has taken care of my warranty issues until today. This NV van had 60K miles and I was told by service adviser Anthony that its out of warranty since the catalytic converter has a 50K mile warranty. I explained to him all my other van had the same issues. He advised me the cost will be around $3500 for repairs. Knowing this is an ongoing issue with these vans I wondered why wouldnt NISSAN warranty this one on good faith.Anthony suggested that if I had done their recommended fuel service then this wouldnt have happened. (This angered me more than the $3500 bill.) I told him I even had brought the same vehicle in around 30K miles and had service adviser David ** check on the same issues. He assured me nothing was wrong with this one and noted on my account if the issue arise after warranty that he would take care of it. After I complained and told them the situation was documented in my account prior to the expiration of my warranty, they offered to pay 80% of the cost to repair. I dont understand that if they admit guilt and will pay 80%, why dont they pay the entire balance. This is obviously a defect and should be a nationwide recall. But instead of taking ownership of the problem, Nissan tries to pass the cost to consumers. THIS SHOULD NOT BE TOLERATED. I will continue to send this message to anyone in Nissan that will take my concern seriously. This will be posted to all Nissan social media account until I get a response. This is terrible service especially to a customer that has a fleet of Nissan vehicles. I WILL NEVER BUY ANOTHER NISSAN AGAIN!

I own a 2008 Nissan Rogue. I bought it brand new and drove it off the dealership lot with 8 miles on it. It has every feature that was offered at the time of purchase. I bring it into a dealership for each and every service that has ever been needed (including something as simple as new brakes). I wanted to make sure it was always done right. It was the 3rd brand new Nissan in my household. I thought Nissans were known for their high quality and dependability, but thats not really the case. I did some research and found out that there is a known issue with the CVT transmission in this year and model. So common in fact Nissan, rather than recall all vehicles with this known issue, Nissan decided to extend (double) the warranty (10 years or 120k miles).This vehicle has less than 100k miles on it and its 10+ years old. Two weeks ago the transmission failed. At 99k I am well within the 120k miles BUT, I took delivery in late 07 for this new 08 so I am being told by Nissan North America that I am outside the warranty by 5 months. Because of being a loyal customer excited for the new model year, I am now being penalized and told they cannot cover 100% of the cost of the new transmission. Really? Really! So be warned of getting excited about buying the new model year BEFORE the actual year. It might come back to haunt you later on. Had they actually recalled it, it would have shown up on my report each time I brought the car in for service and I wouldnt be dealing with this issue and having to pay anything for a new transmission. Disappointing to say the least for such a known/common issue.

We regret dealing with and purchasing from this particular dealership. Our sales guy (AM) was fantastic. Knowledgeable, genuine, got us a deal. 5 stars for him. We do also like the Nissan brand. But the second you hand over the money, customer service stops abruptly and completely. Total breakdown. Something is always wrong or forgotten, every single time. Received a vehicle with no spare tire, broken windshield and peeled off window tint (and some other minor stuff). Now you may think ok, nbd, theyll fix it. Thats what we thought when we accepted the vehicle with deficiencies. And we thought that because thats what they said they would do. But they wont. We have been trying since May 10th....yes, almost 3 months. 3 months of ignored phone calls, not returning messages, having to go in numerous times to see them in person and we are no closer to having any of our concerns addressed.Id advise caution against Mark **, the finance manager. He is dishonest, disorganized and has given us false assurities many times. Him we regret dealing with the most. Id avoid dealing with Austin **, one of the managers. Same thing. Speaking with him can best be described as a complete waste of time. We have decided that we will no longer chase after them. Cant keep wasting time calling and driving over constantly. Weve lodged a complaint with Nissan Canada and BBB so hopefully something comes of that. We will fix the deficiencies elsewhere and pay for it, even though it was threatened that doing that will void our warranty. They love to hold you hostage. Long read, but hopefully it will save somebody from making the same mistakes we did. *If you refer to them, they dont actually pay a referral fee as advertised. That is a false advertisement.

I own a 2012 Nissan Versa with only 38000.00 miles. The car broke down last week on me while I was driving. I had it towed to the dealership where it is still. There they say they cannot find out what is wrong with it but they too cannot get it to start. When I called them today they are now saying they believe it may be something wrong with the transmission. Thank god I bought an extended warranty on it. I cannot be upset with the service department as so far they have been very nice and I do have a rental car compliments of Nissan. But with this car having less than 40000.00 miles and the transmission going out already that is not a good sign. I love my car but if this is an indication of what is to come I am going to get rid of this car and will not go back to Nissan.

My husband and I leased a Nissan Rogue as a second car for him to drive back and forth to dialysis. We choose Nissan because of a very good lease program available to us. This was our first experience with a Nissan vehicle but not a lease program. 14 months in the lease, my husband passed. I called Nissan numerous time to work out a deal to get released from the Nissan and lease program. The penalty to get out of the lease is full payment of the lease minus one payment. Much to my surprise there is no death penalty in the lease agreement and basically I am stuck with the car and lease. I explained my hardship on not needing 2 vehicles with no longer having my husbands income, no longer having a need for a second car, no longer needing to make vehicle insurance payments or license payments. Needless to say, how disappointed I am with Nissan to not honor a death of a spouse or hardship. I have been very vocal on my disappointment of Nissans treatment and their lack of sympathy of my husbands passing. This was my first and last time I will ever purchase a Nissan vehicle.

The 2008 Nissan Rogue is only 2 years old and the battery went bad leaving me stranded. I was told that the battery is only warrantied for 1 year. Really only 1 year? I had to pay $132.00 at a Sears store to have a new battery installed, but this battery is warrantied for 6 years. I bought a brand new car so I wouldnt have these problems. If Nissan is going to use such below average parts, I should have bought a different car brand, especially since the warranty is so limited. I should have stayed with a Chevy!

I was actually in a hurry to buy a car as mine got totaled in an accident. The price seemed to be a good value and dealership close to home helped. I like my car that is why I have not replaced it after thirteen years. I think Nissan is a very good brand or make of cars. I love how quiet it is. I get complimented on the color and looks of the car. Car rides smoothly and runs quiet. I like the material of the seats. The radio had a nice sound. I like the color, the size, the sunroof, and electric seats. However, I dislike the small cabinet. The covering has rippled and the gearshift fid too. Air vents for the air conditioner are placed wrong on the dash. During hot summers in Las Vegas seems like it never get cool enough.

I gave my car for the service which supposed to be under warranty. Initial phone from customer service asking for $300 and later on final bill more than $500!!! For flushing the fuel path!!! The labor rate was $135.0 per hour and calculated for 3 hours. Most of the service person I encounter as novice apprentice!!! And the topping was the annoying service manager (Mike) seems that he was hand picked from. I believe the Nissan business in North Vancouver is very dull and slow and the service manager wants to make money but its a rip off.

I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!

Nissan extended their CVT transmission warranty from 60,000 miles to 120,000 miles on the Nissan Versa because they knew about the transmission failures. My Nissan Versa transmission died at 132,000 and Nissan said they wouldnt do anything about it. When they thought I was going to hire a lawyer they seemed very responsive. I didnt hire a lawyer unfortunately and Nissan didnt provide any support for the problem. I had to pay over $4,000 to put in a refurbished transmission. The cruise control and the tire light stopped working a long time ago also. They should have covered at least some of the cost of the transmission because they knew about the failures. My previous car which was a Nissan Quest didnt have any transmission problems so I expected similar results and was disappointed with the Versa.

I have never been so disappointed with a vehicle( 2016 Altima). It just hit 2 years old and I have several rust spots. Service manager slipped up and said it was my fault and there were 3 other Nissan vehicles on the lot with same problem. Nissan DOES NOT back up their product. Even Consumer Affairs through Nissan was a joke. They investigated my complaint without ever seeing the rust or talking to me. Does not hold value either. At this point Im going to get the rust fixed and trade this car in, knowing Im going to take a big hit. Worth it to me. DO NOT buy a Nissan. You will be extremely disappointed as I am.

I wouldnt give this company one star. My story is far too long and complicated to type out here. I warn anyone and everyone to steer clear of any Nissan product. Youll be so sorry if you do. Buy anything but a Nissan. I am still fighting with them 3 1/2 years later over a leased Altima that was a lemon from almost the beginning. They couldnt care less! Consequences? I wont even go there!

On May 1st 2015, my car would not start. I had to have it towed to a Nissan dealer. I found out it was a faulty steering column mechanism. This faulty part was recognized by Nissan and they extended the warranty. I filed a claim for reimbursement online and later received a call stating my claim would not be covered because it was out of the warranty time.....by 1 week!! This is Nissans problem because they knew the part was faulty. Online, I found a lot of unhappy people about this issue. That doesnt even include the people who wouldnt complain online.. I was hoping they would stand by their product, especially when they knew it was faulty.

Purchased a used Nissan GTR from Atlanta, classic cars within two months the radio and transmission failed. Took the car to Nissan to see if they could repair the transmission they said no but went on to say they would replace it at a cost of $18000. Said it wasnt covered under warranty. Had to have the car trucked across town to have it fixed since Nissan didnt know how to repair it. The car was driven into the Nissan repair shop but when they took the transmission oil pan off the car to check it the car was no longer able to be driven and I had to have it trucked to my home and then to the repair shop across town for the repair.The shop across town had the transmission repaired in under a week. The car drove better than when I first purchased it. Cost me over 5000 dollars for the repair for which Nissan didnt pay a dime. Nissan also charged me $1034.00 to check the transmission that they could not repair which rendered the car undrivable. Lesson learned - dont ever buy a Nissan. Never again in my lifetime. Big rip off. Nissan left parts out of the tranny that they knew would cause it to fail and then didnt want to foot the bill to repair it. Nissan sucks.

Transmission problems. They know about problems with their vehicles but don’t care. DO NOT make the same mistake I did. I have talked to several people that bought them and mechanics they agree, don’t BUY. I talked to their corporate office and they don’t care and won’t talk about the issue.

2012 Nissan Versa with just over 81,000 miles. Took it to a local shop and they said the transmission is toast. Local dealer charged 0 dollars to analyze and realize the transmission is no good. Since the repair of $4.0K will cost more than the value of the car, Im going to junk it and try to get as much money back on the $16K that I paid. I cant believe that a car that is not even 5 years old has a transmission failure! Now that I have done some online research, I am seeing that this is a rather common event for the 2012 Nissan Versa. So why is Nissan not stepping up to the plate and doing something about this? I will never buy a Nissan again and will tell everyone I know about this issue and how Nissan DID NOT back their product.

She easy to handle and the safety features are wonderful. And on top of that she great on gas and a smart car. Not to mention stylish. She has skid control. Everything is on your steering column full of safety features. You never have to take your hands off the steering. Equipped with backup view.

Myself and a few family members of mine have driven nothing but Nissans for the past several years. My moms first Nissan was an 01 Altima. She drove it for 5 years and 230k miles with nary an issue. Her next vehicle was an 06 Sentra. Another five years, another 230k miles with no issues. Her current vehicle is a 2011 Sentra that has 215k miles. The only major repair has been the crank sensor. She had such good luck with Nissans I decided to purchase a used Versa Hatchback. It had 26k on it when the ex and I purchased it. I commuted with it for three years and traded it in at 140k miles (due to personal issues) with no issues.I drove a 13 Versa for a year until I was rear ended and it was totaled by a drunk driver. I accrued 52k miles on it with no troubles. After that I got a 14 Sentra 6 SPD. I drove it for a year and accrued 45k miles on it with no issues. I found myself needing a truck so I traded it in for a Frontier. Ive had it for two months and 8k miles and am extremely happy with it. I plan on keeping it for a long time. The point is you will occasionally get the troubled anomaly, but all in all Nissan makes a good product.

I have a 39month lease on a Rogue - 4 months before lease end, I had to replace all 4 tires. So I did, at a cost of over $600 from the dealer. And whoever drove the car in/out of the service area put a big scratch on the back corner bumper. I had the lease inspection a few weeks prior to turn-in date and it was noted that the tires were mismatched (they put on H speed rated tires instead of S speed rated) and that I would be charged $628 for new ones plus another $100 to fix the scratch. I called the dealer since they were the ones who put the new tires on (and the scratch). They replaced the four tires with the right speed rating and fixed the scratch. I was assured that everything was taken care of and all I would owe was the disposition fee at that time. And when I turned it in, I was assured again that everything was taken care of. I always serviced the vehicle on time, kept it super clean and even turned it in 7,000 miles under the allotted amount. I got a bill today from NMAC for $1,198.80 for new tires and the scratch, plus the disposition fee. Of course, there is no contact phone number or email on the bill (I did find a number to call via searching the internet). I have contacted my dealer first and can only hope they will help resolve this for me. I am physically sick to my stomach and will never, never, ever lease again (especially from Nissan)!

Nissan has produced a product with an obvious defect and has not warned their customers that if not repaired, then it can cause major problems with the transmission. I have had to pay over $5000 in repairs and rental cars for one month. There is a backorder on parts to replace the overwhelming amount of transmission repairs.

I received a bright orange post card from Nissan with the headline RECALL NOTICE - Your Nissan may be in need of correction to assure its continued Safe Operation (in bold face). It then asks to call for an appointment. A Modification code ** is given. When I get to the service desk, he states there is no recall on my vehicle. He quickly hustles me into a 15,000 car maintenance. The cost was $330. After 2 1/4 years, I had only 12,000 miles on my car. I felt I was taken and I was. I made a complaint to Nissan corporate consumer affairs. They will do nothing except to stop having promotions and phony recall cards sent out.

I purchased my Night Armor colored Frontier new in 2011. It wasnt until after my paint began to flake off the front fender wells, that I researched online and found this to be a long standing problem with Nissan Frontiers. I expected the paint to fade and lose its luster over time but to have the paint just completely flake off is something I wasnt prepared for. The exterior of my truck was detailed on a regular basis that consisted of washing, clay bar, sealant and waxing and yet my paint is flaking off, along with rust in the water channels on the roof. This without a doubt is a manufacturers defect in the paint process or the paint itself that Nissan refuses to acknowledge. Toyota has a similar issue on some of their vehicles but they have gone as far as extending the paint warranty to 14 yrs for all of its customers, kudos Toyota. There is no indication that the problem has been resolved on the 2022 Frontier model... BUYER BEWARE. This is a clear indication why they are losing market share... Nissan has lost me as a repeat customer!!!

I bought a Nissan 370Z convertible 15 months ago with very low mileage. Just beyond the 36,000 mile mark, my convertible top experienced issues which needed to be addressed right away. I brought the car into the shop, they diagnosed the problem, and ordered the part which took 30 days to arrive and install. It was discovered that a second part was also faulty and needed fixing. Five weeks later, I am out $1,750 and still have no working part as we are waiting for the second part to arrive and be installed. The mechanic who was put in numerous hours trying to navigate through the issues flat out told me on three separate occasions to get rid of my Nissan vehicle as the craftsmanship is very poor and the electrical system is backwards (he was referring to Nissan in general).He also says working with Nissan Japan when ordering parts is a pretty painful experience as well - parts take forever. I can attest to this. So in short, I paid $12,000 more for a vehicle with a convertible top that barely made it past its warranty. This is the second Nissan convertible I have owned, and both had expensive electrical and convertible top issues. I can comfortably say that Nissan is the Walmart of the automotive industry. I look forward to turning away as many potential Nissan customers as possible in the future since so many ask me about my car.

Great car to look at but dangerous in city driving due to transmission. Nissans transmission would have to be the worst on the market. It does not work well in city where it has to change a lot. Very dangerous at take off, motor revs a lot and you go nowhere (does not change up), seems to just slip.

I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my transmission cvt is out. Unfortunately Nissan offered only to cover half which means I WILL HAVE TO PAY $1600. I will put a down payment on a new vehicle than steady have to deal with these issues.

I have videos of my son seating in the seat and the air bag light stays on. I had Nissan look it over twice and they say there is no problem. My son weighs 120 lbs. and Nissan says he is not heavy enough. So Im trying to be proactive to get this fixed but with no answers. I want to know if there are other problems out there that Nissan maybe covering up.

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

I am trying to obtain the service history for my 2005 Nissan Pathfinder and I am not getting any clear answers as to why I cannot obtain the service history for my truck. Nissan consumer affairs staff is not helpful at all and they dont care about the customer. Instead they are telling me to go on the web and pull a carfax report to get my service history. That makes no sense. Will someone with sense from consumer affairs contact me with the right information in regards to my service history.

Nissan have been accused of disgraceful customer service after leaving the owner of a brand new Nissan stranded for three days 200 miles from his home town in the UK. Anthony ** car broke down with transmission failure only one week after purchasing the 50 thousand dollar top of the range Rogue from a Nissan dealership in the UK. ** and his friend were on route from Redcar to Skegness for a golfing holiday and were almost there when they suddenly lost drive from Nissans brand new CVT automatic gearbox on the Nissan Rogue which is called Qashqai in the UK. Mr **, who has previously bought two other brand new Nissans said, I should never have taken this car out of the showroom in the first place. When I went to pick it up, they made me pay for the vehicle before going out to look at it. I was filling in a questionnaire about the excellent condition of the car and the service they were providing when my son said; you had better come and have a look at the car before you answer that question because it has some scratches on it. I examined the car and it was in a right state. I had to ask the garage to wash the car again as it wasnt clean. We found a scratch on one door; scuff marks on the back bumper and two pieces of trim inside the car not fitted properly. I told the salesman I was thinking about walking away from the car but he promised me everything would be sorted. During the following week, Bristol Street Motors failed on two occasions to repair the trim properly. ** went on to explain how he became stranded; I have roadside assistance from Nissan. They are under contract to give you a car to help you on your way in these situations. I arranged for my vehicle to be recovered to a Nissan dealership. The dealership told me they didnt have a courtesy car to give me. They asked me if I could leave the car with them but I couldnt without getting a courtesy car, as mine was full of golfing equipment and luggage. In the end I had to ask the driver of the tow truck if he would take the car and me to the hotel in Skegness where we were stranded for three days. We couldnt go anywhere, as the car couldnt be driven. We were just stuck at the hotel waiting for Nissan to sort out this mess. When they did offer me a car three days later from a Nissan dealership in Boston (Lincolnshire), they said would a Micra do and how was I fixed for getting to Boston myself (25 miles away) to pick it up!!! I eventually persuaded them to give me a Qashqai (Rogue). When it turned up it looked as though it had been off roading. It was filthy and to top it off, was almost empty of fuel. Car of the year 2014? Exceptional service from 3 Nissan dealers and Nissan Customer Care? You decide for yourself! **, who rejected the vehicle, was initially refused neither his money back, nor a replacement vehicle. After 3 months of difficult and protracted negotiation, Nissan finally agreed to refund the money he paid for the vehicle but has lost out due to insurance and other costs.

The dashboard started melting earlier this year and has been getting worse. The glare is blinding in the sunlight and other times an inconvenience. The transmission whines after 2 hours of driving in +80 degrees weather. Terrible car all in all, made by a company that wont stand behind their product. Definitely the last Nissan I am going to buy.

In August of 2014 I purchased a year end Model Altima, my trade was a 2011 Nissan rogue for which I still owed 13000 on. I was given more than I owed on the trade. The sale from this point upon hindsight was extremely sketchy. There was no negotiation on the price of the new car. They simply presented you with 3 payment plans and dollar amounts for repayment so as the price of the vehicle was never mentioned. (There was zero negotiation.) We were just simply taken advantage of because of the excitement we had of owning the new vehicle... Forward to today, we are looking to turn the 2 vehicles we own into 1 vehicle but upon looking up the value of the Altima we would be 7000 under water with its current value. Almost impossible. I can see a thousand or 2 but 7 is just wrong and this dealership is just extremely bad and sketchy. If I were you, I would look elsewhere or consider yourself married til your final payment with what you buy from them. They will prey on you and take advantage of you through their sales tactics. Its sad. They should look to make good on bad deals that people like me call them out on!!!

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

Case number was opened because we were eligible for the battery replacement under warranty. We were unable to replace the battery, because the case number was prematurely closed without prior notification. Please advice, who should we contact regarding re-opening the case. Contacting customer service did not help.