I brought a New Leaf on 2nd May 2014. This car is supposed to go 170 Km on a full Battery Charge. My new car will only do 90 to 100 Kms. on a full charge. It has been back to the dealer 3 times for repair. The Head Office of Nissan will not honor the Warranty, as they say there is nothing wrong with the batteries. Their Sales Booklet and internet says should get 170 kms on a full charge. I paid $39,000 cash and would like my money refunded. Head Office in Melbourne WILL NOT CHANGE THE BATTERIES.This car does not perform to what is printed in the Booklet. This car was made in April 2012. Held in storage at Brisbane until sold. The Batteries are 2 Years old when it was delivered to me 4th June 2014. Compliance Plate was Dated May 2014, but the car was over 2 years old then. I expected to buy a 2014 produced Car not a 2 year old one. If then it is sold next year it will say it is 3 year old. I consider that it is false sales to me [not a 2014 model car]. I think Nissan Australia should take the back and Refund me my money.

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

2011 Nissan Versa Needs New Engine - Check engine light was blinking, engine started to run rough so I had it towed to a reputable mechanic in town. I was told the #3 cylinder had very low compression and needed a new engine. With only 77k miles how could this be? Called Nissan and told me to take it to a Nissan Authorized Dealer for diagnostics, so Consumer Affairs will review, which I had to tow it there and pay another diagnostic, only to have Consumers Affair deny any assistance for a new engine, because it was outside the perimeter of being out of warranty, pre-owned and I wasnt a loyal Nissan customer for maintenance (I just got the car over the summer). My daughter previously owned the Versa and loyally took it to a Nissan Dealership where she bought it. There have been several complaints of low compression issues not only for Versa but other Nissan models. Although Im sure they are aware, they will do nothing about it.So Im stuck with having to pay for a new engine or dump the car! My son went from excited to drive a newer car to disappointed. It is no longer operable. Had I not paid off the car when I purchase it from my daughter ($5100 left to pay) for my son, she would have had to make payments to the bank for an inoperable car. I was so adamant about my son (new teen driver) having a newer, safe car, certainly wasnt expecting a Nissan vehicle to need a new engine with only 77k miles. Thought Nissan are supposed to run much longer. Very dissatisfied with how Nissan wont back their product.

I have a leaking sending unit on my 2015 Nissan Sentra. I opened a case report with Nissan Corporation 2 weeks ago, Sept 1, but have not received a call back from Nissan during normal business hours despite 6 calls Ive made to the Nissan Customer Representative over the past 2 weeks. Nissan has a recall for the same problem -- on the 2015 Altima and 2015 Maxima -- an improperly installed ring on the sending unit, resulting in leaking fuel. I cannot get any assistance from Nissan as of today, August 12.Additionally Nissan sent me a letter earlier this year (the letter of course is not dated but I received it this past spring 2019) advising that I might have a complete blockage..in the EVAP tube located between the fuel tank and the evaporative emission canister. While this is different from the problem of the leaking sending unit, it illustrates that Nissan clearly has multiple problems with defective fuel pump assembly parts and/or improperly installed fuel pump assembly parts.

I am a very unhappy customer after purchasing a New 2016 Nissan Rogue. I have a claim into Nissan Consumer Affair. My brand new vehicle is sitting at the car dealer where I purchased my car, with a loud front end knocking noise. After being a Nissan consumer with a Nissan Altima never had a problem, always paid my car payment on time, and this is how I get treated as a customer. VERY HAPPY CUSTOMER.

Its a great car. Its easy to drive, its a great color and it was in my price range. It has very nice comfortable seats that heat up and its super comfortable to drive and ride in it. Its smooth and I love it. However, sometimes the tires feel really odd and really off and it simply makes me a little nervous to drive it or really be in it in general. Nevertheless, I genuinely like Nissan and I enjoy the vehicle.

I believe the problem starts with Nissan in the first place. I honestly think that they feel they are too big for their britches. It is my opinion that the local Nissan trained dealership really doesnt care about the customer and refused to address issues that popped up in my particular case. To ignore the problem from my impression is to get rid of the customer. After dealing with them for 9 solid years they display a total lack of Customer Care. I think they only want the rich customers and if you are at the Altima level... Dont bother us!!! My immediate solution is to go directly... and test drive a KIA where the dealership treats you like a valued client and provides a Superior, Efficient and Reliable mode of transport.

I wouldnt give this company one star. My story is far too long and complicated to type out here. I warn anyone and everyone to steer clear of any Nissan product. Youll be so sorry if you do. Buy anything but a Nissan. I am still fighting with them 3 1/2 years later over a leased Altima that was a lemon from almost the beginning. They couldnt care less! Consequences? I wont even go there!

Prior to receiving a Recall Notice from Nissan, my daughter was unable to move her foot from the accelerator to the brake to avoid a collision. The car was a total loss and my daughter suffered extreme neck pain. The recall notice states Your Model Year 2014 Nissan Versa Note is involved in a safety recall because delayed braking may occur if your foot contacts the center console trim panel when transitioning from the accelerator to the brake pedal. Nissan refuses to stand behind the product and their recall by saying it is the owners responsibility to make sure the car operates safely.

I am an owner of a Nissan Murano 2012. I had my transmission replaced at 74,734 miles it was under warranty then, I now need another transmission at 115,943 miles which is 41,209 miles later. Nissan has agreed to assist me with 50% of coverage for the replacement of a new transmission. I really think that a transmission should not go bad after 41 thousand miles. Nissan has been very unprofessional through this entire process something need to be done about Nissan transmission issue, I normally dont publically review however after reading the reviews and having the same issue happen to me I had to let someone else know. I am still paying a car note on this vehicle and now I have been hit with this costly repair bill. Please investigate Nissan for these faulty transmission. Nissan need to take responsibility.

Leased new Infiniti QX70 in 2017. Never missed a payment, or late. Reported as 30-day late to credit bureau 2 months before lease ended because the local sales tax had changed from 6% to 7%, and even though I made the payment, I was $5.38 short. Never knew the rate changed! I am paperless, and make automatic payments. Why would I imagine that my payment would change when I entered into a contract for a specified amount for 36 months? I have leased/owned 4 Infiniti vehicles (QX4, G35, EX35, and QX70) for more than 25 years, and only now have I ever had any issues. Their answer: TOO BAD. My response: Never will I lease/buy another Nissan or Infiniti. And will steer any I know away.

I have done business with Nissan Motors for the past 6 years. I recently turned in my Lease for a 2010 Nissan Maxima. After near 45 days, I received a bill for $1600 for excessive wear and tear. I have never seen such a high bill and even when I turned my car to dealership, they mentioned this was one of the cleanest cars they ever got back. When I called Nissan Acceptance, they started saying you should review the contract and should have done a 3rd party inspection before giving the car back. They claim they sent me a letter too... but I never got anything. All I got was phone calls asking me to release another Nissan. I have leased vehicles before and this is the shadiest process. Good luck to Nissan as I will ensure none of my friends will get a Nissan anymore... Awesome customer service... Way to go Nissan...

Long story short, CVT recall, had judder issues since 50,000 miles. Took car in several times, Dealership states nothing wrong. Check engine light came on around 99,000 miles. Diagnostic test came back with CVT problem. Code wasnt enough evidence so hundreds of dollars later, needed an extensive diagnostic test. Still wasnt enough for Nissan. I had to record my dashboard of the tachometer jumping with the judder. Sent it in and dealership said more proof was needed because I could have been doing it with the gas pedal. While driving I had to now record both my tachometer and speedometer at the same time. Sent it in and woman at dealership never called me for the status so when I called her a week and a half later (of course one of the Reps relays her message as usual because I can never reach her. She never takes my phone calls or calls me back, she tells her reps that shes busy and gives them a message for me). She stated I needed to call Consumer Affairs to open a case so she could send the video in which I already had a case opened which was how she was able to submit the first set of videos in the first place. Apparently many people have this issue and Nissan should not be in business if this is how they treat their customers. I plan to contact NY State Attorney General and the FTC. I paid a lot of money for this used car and had nothing but problems.

In the short time since I leased my 2018 Nissan Murano, I have visited the dealer multiple times and called consumer affairs regarding front collision and ABS warnings. Consumer affairs DOES NOT HELP!!! They are worthless and the representatives are a joke. I will NEVER NEVER NEVER lease or purchase a Nissan again!!!!

Buyers beware! I am so extremely disappointed and frustrated with this company who refuses to help their customers in order to make some extra money in their pocket. They have unethical billing practices. I not only leased two vehicles from them but have only been a customer for less than 2 months and regret ever going into business with them. I have been on the phone with so many of their reps and supervisors, people feeding me different ** and after more time, stress and headache, never getting to an actual solution, but rather the way they would have it, money for them and an unhappy customer. This company is known for their terrible billing practices. Even the Mass Turnpike knew I had a Nissan without me giving any personal account information because this is what Nissan does. Thats a good reputation you’ve built for yourself Nissan. I hope I can help the next potential buyer so that when they read this, they go get a Honda instead. Trust me, you will regret getting into business with this company. I am seriously looking into getting a lawyer about this because this is just wrong. I made it so easy for them to resolve the issue, but they keep coming back with ridiculous reasons for why they cannot do that. If I was with another dealer, this would not even be an issue I would have to be resolving.

Service Department issues-- NEVER AGAIN! My 2008 Rogue showed some weird transmission issues on a trip to Virginia on 4 occasions. After some research we learned about a CVT issue with the Nissan transmissions in these autos. Called our service department to report the issue and they took us right away. They acknowledged the transmission issue and related the steps that should be taken 1) schedule and service the transmission 2) a add-on cooler product 3) new transmission. Nissan, as an aside, has increased the warranty on these transmissions from 60,000 to 120,000 miles, acknowledging the issue.I called Nissans consumer affairs department to report the issue and to see if I was a candidate to replace my transmission. My car is used on long journeys often and this CVT issue only happens when the transmission has heated up because of a long journey - 200-300 miles. Once its cooled down, it corrects itself; however, when it happens, one loses all transmission power and acceleration ability. I also wanted Nissan consumer affairs to understand that we use this vehicle on Rt. 95 and we could be killed if we cannot get our car to accelerate.I spoke with 2 different reps who were empathetic, then my last encounter was with someone very rude. It was then I asked for a manager to call and she did. She was pleasant and understanding. I outlined my concern and she and I agreed that if there were any symptoms of the issue again, I would call her immediately and we would address it then. I was satisfied at this juncture and felt comfortable with our agreement. I then received a customer satisfaction survey from Nissan about my service experience. While the team at Hawthorne Nissans service department was nice and helpful, I didnt give Nissan a good customer satisfaction survey because I wasnt satisfied with my vehicles issue.The survey prompted a call from the service director who was concerned about his service departments score and wanted to do a deeper dive on my vehicle problem. I told him at the present time there werent any issues. He said he wanted to replicate the drive so they could experience the problem by taking my car for the weekend and giving it to the errand person and then having the service manager drive it home which is about an hour from the service center. I advised that this short driving would NEVER replicate the issue.Nevertheless, I was agreed and dropped my car off with the understanding that I would need a loaner vehicle. They hesitated but agreed. I stopped after work and picked up the loaner which had just over a quarter of a tank of gas and was given strict instructions that I must return it with exactly the same amount of gas. Ok. Then as I sat in the drivers seat they said, oh by the way, the passengers side door doesnt work.I took the loaner and parked it in my driveway. It was of no use to me without an operating passenger door. This is when my husband got involved. First thing Monday I called about my car and was told they couldnt find anything which I knew would be the case. I told them Id be in to get it. This was after my husband called and addressed the broken SERVICE department loaner issue with the director who seemed nonplussed about the entire situation.The story gets better because my car tire light was on when I got into my car. Remember the Service manager drove my car and I was appalled that he couldnt put a tire gauge on it and see if it needed air. What kind of service is that? Oh, and I had to throw away the lunch garbage that someone left in my vehicle too. Last, I learned that my car had been sitting in the service department parking lot the entire weekend.We did call back consumer affairs and reported the incident. My husband did re-engage with the service director who basically blew him off with an Oh well. This was after he told him never again would we service our car with Nissan or buy another Nissan vehicle. I pray that this transmission issue doesnt arise again and we arent killed on the highway. Im hoping to be rid of this car before anything else happens.

After making arrangements with Nissan to make to make a payment, I repeatedly get calls. Ill even explain that Ive made an arrangement and need to release the line to answer my phone at work. The caller would have me in tears before releasing the line or I just simply hang up. I will have told them that Im at work and need to leave the call. Its very embarrassing to have my own customers overhear my conversation!! Its very emotionally draining to try to perform your duties at work, in order to make your payment, and have Nissan repeatedly ask questions that you may not want to answer in front of your own customers. And if Im working with a customer, theyll call my work phone and ask for my co-worker, which is my friend/cosigner. She is tired of the calls as well. I know my payment need to be made. But calling me several times, after speaking with someone is ridiculous.

We had bought two Muranos from the same Nissan dealership without any problem. In 2010, I needed a smaller vehicle for my increased commute so we bought a Rogue. Transmission failed at 78K; replacement failed after another 46K miles. They will not cover this 2nd failed transmission. Their office of consumer affairs was unprofessional and dismissive. And we HAD been in the Nissan family for over 10+ years! Completely unprepared for this experience, as we thought Nissan would most definitely care and would most definitely replace this clearly defective AND DANGEROUS faulty transmission. How wrong we were! We no longer have any accolades to give this company, and will deter family and friends from buying from this dishonest company. The transmission is dangerous as gears would slip on the highway, stall at intersections, and decelerate when trying to merge into traffic. And they KNOW this transmission is defective. Weve never had such a scary driving experience on the road as well as such an outrageous experience with a customer service HA! department anywhere else. We are done with them unless they replace this transmission with no cost to us!

******************************************************************************************************** Published on other sites: https://www.yelp.com/biz/nissan-of-queens-service-ozone-park ********************************************************************************************************I have been taking my 2014 Platinum pathfinder since August 2017 for issues with the vehicle jerking and giving trouble to start. I was told the pulley kit needed to be changed. The following week the suv would not turn on,once it was on the engine light came on. I took the truck to Nissan of Queens , left the truck there for 2 weeks till the transmission came in. When i got my vehicle back i saw my push bar was dented on the passenger side. I took the vehicle back on Monday because it was picked it up while they were closing up so rushing it was not noticed until i got home. The manager Ravi said they were not responsible for the dent. ( My vehicle is always parked in a private driveway and did not have any dents on it) . I called another manager there Sando about 6 times left messages till now i never got a call back. I took my truck back the following week Sept 6th for jerking issues and i saw now they take pictures of each vehicle that goes in for service. They told me they cannot find anything wrong so i contacted consumer affairs. After calling them 3 times i finally got an appt for 10/4/17 . I met with the consumer affairs and as i sat down with him he told me he was only there to discuss the truck. I then realized that the manager Ravi had briefed him on the dent on my truck which occurred on Nissan premises. He told me he would take the truck for a test drive and will let me know what the issues are once he returned. He came back and said he did not experience any issues and he couldnt do anything. I explained to him i spent over $50 K(paid off in 14 mths) on this truck which i only have 3 years now and i was having all the same issues as before. He then told me he would check the fluids after 45 mins he came back and said he found debris in the pan and he would need to order a new transmission. They gave me back my truck 10/4/17 with all the same issues. I left numerous messages for consumer affairs but have not gotten a call back as to when my transmission will be replaced. Now 10/17/17 my daughter got into a accident because when coming to a stop the truck started jerking and hit the vehicle in front of her. I left another message for consumer affairs and awaiting a call back. I am still driving a faulty vehicle and a accident occurred because the the cvt transmission jerking. This will be the 3 rd transmission in 3 mths. Nissan should not be selling vehicles with faulty transmission.

I am really disappointed with AV Nissan. I purchased a Brand New Vehicle. It was a, too good to be true offer when purchasing my car. The problem started when my passenger side door wouldnt fully close unless you slammed the door close. I took it in for service, 3 days after purchasing the vehicle. The service Rep came out and told me just slam the door. Its not a big issue. Me being me I thought small issue. What the heck, I let that slide. A year after having the car, I took it in for service because the car was giving me problems. Service inspected my car and said it was the transmission. Okay... Luckily it was still under warranty so they repaired the problem. What Im concerned is, how does a brand new vehicle, need a new transmission after a year. Anyway, my vehicle has been a headache! I mean problem after problem and here I am again with my vehicle that only has 67,000 miles needing a new transmission.I found it a little skeptical, so I took it to universal city Nissan. They couldnt find nothing wrong with my vehicle. The codes that AV Nissan claimed were due to a bad transmission were not coming up. They called AV Nissan to make sure the paper work that was given to me was correct. They said they do not want to change the transmission and charge me because if the problem is not the transmission, well there goes my money. I am very upset. I contacted Nissan Consumer Affairs. I have a case open with them. Nissan consumer affairs agent state they have been trying to reach AV Nissan service manager and there has been no answer since March 07, 2019.Kiana the Nissan consumer affairs agent called me back. She was rude, pretty much told me there was nothing they can do! Kiana did state she’s no mechanic specialist but that universal city Nissan found nothing wrong with the car so to take it back to AV Nissan. Why would I want to take it back to the place I bought the messed up car. I would suggest everyone to take your business with another dealership. Save yourselves the headache! Please read all reviews before making a decision on buying a Car through Nissan.

I purchased my 2017 Nissan Murano on 2/27/17 from Frank Fletcher Nissan, Joplin MO. Prior to 5/8/18 (I do not have this date or who I spoke with at Fletchers) but I stated to them when my husband drove the car and placed his arm leaning on the center console the drivers seat would rub against the console causing this annoying squeaking that was continuous until he changed positions. I was asked if my husband was a bigger man and I said yes 63 230 lbs but what does that have to do with it? He stated they have had several complaints about this and all the men were larger. I said that is no reason for the seat to squeak! We had other vehicles & not ever had this issue. So on 5/8/18 I took my car in and the service dept said they could and I agreed to let them install washers to tilt seat slightly and prevent rubbing.This seemed to work briefly but then it started again. Nothing like before but still it should not be happening. So I went back again to report it. This is my 1st brand new car and this should not be the way it is & I have never had a car that had this issue and I am sure I could have bought any other car & not had this issue. So I said if you cant fix it who should I speak with that might be able to assist me and at that time he gave me the 1-800-nissan-1 #. On 6/6/18 I contacted the 800 Nissan consumer affairs and the person I spoke with said they will send case to regional consumer affairs specialist to get in contact with dealer and investigate giving me a case # ** from agent #**. on 6/8/18 I spoke with regional affairs rep and he had authorized technical resource to talk with Fletchers and that my car was under warranty so call and make an appointment to take my car in. 6/8/18 I called Fletcher for an appt. They said they will need my car 1/2 day but he will get ahold of Regional consumer affairs and find out how to get set up with tech. 6/11/18 Fletchers called. Will get tech line assistance with them to get help on resolving problem. Appt set for Wed, 6/20/18, 10 a.m. 6/20/18 took car to Fletcher Nissan Joplin, MO. Service manager said will contact tech line and see what they can do. He came back to get me in just a short amount of time and said I could take car and he would call me to bring it back in once tech line calls them back to let him know how to resolve. On 6/29/18 I receive a call from Fletchers customer service dept asking if my problem was resolved to my satisfaction and I said no and explained I was still waiting to hear back from service dept at which time she transferred me over to the head of the service dept.The man said he had spoke with tech line and they were not to modify seat or replace it. He was told it is a characteristic of this vehicle. ARE YOU KIDDING ME!! At which time I told him I would NEVER purchase another Nissan again and it is a shame because my sister bought one just like mine because I liked mine so much until this and now they will never buy another Nissan either. I called 800 Nissan back and spoke with agent #** and asked for a supervisor. He said he will have a supervisor call me back no later than tomorrow. He did have me explain to him my issue so it could be noted prior to supervisor calling me back. 7/12/18 a supervisor called, left a message on my phone and said the dealership provided me with correct information. The vehicle is operating as designed and it is a normal characteristic. They will follow up with me tomorrow to make sure I received this message.7/16/18 Sammie called and I was not where I could talk so told her I would call her back Tuesday at 10 a.m. She gave me her direct #. 7/17/18 Sammie called me back at 9:40 a.m. Said all she could do was restate what I had been told which was it is a characteristic of this vehicle. I said I knew of other people per Fletcher dealership in Joplin that are having this same problem but I also know it is not every car since my sister bought the same vehicle due to my recommendation and hers does not do this so how can you consider this a characteristic. She once again said it is a characteristic of this vehicle. Call was ended! Case # ** 7/17/18 I called Sammie back. Left message to call me back - no return call. 7/18/18 called her again leaving another message with my # to please return my call and to this day still have not received a return call.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didnt send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company Ive ever dealt with. I wish I could give negative stars.

My daughter purchased a car in November 2016. The sale of the car went smoothly. Unfortunately she got behind on her notes. We had called to give them an estimate date of when the notes would be paid. To my understanding if notes arent paid in 120 days repossession occurs. It hadnt even been 120 days and the day that we were on the phone which was Thursday, February 23 to pay the notes. We were put on hold for a long time only for the company in which they had repossess the car took the car. Finally someone comes on the phone with the amount due then she tells us to hold on for the fees. I asked, What are the fees for? She explained for repossession and storage fees which came to the amount of $567. I asked more than once. Once this is paid will we have to pay any other fees once she retrieve the car from the towing company. I was told, No you shouldnt be because what was paid. Only for us to get to the towing company and they are charging us an additional $175 plus an additional 50 because we didnt make it in time to pick up the car before they closed. I am very very upset because we were given false information once I called back and spoke with a different young lady whos name was ruby and she told me that wasnt the correct information. Im very upset because I feel like we have been taken for more money. If a company pays a towing company to retrieve a vehicle why should we have to pay additional fees?

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!

I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 2017. My vehicle traded was a 2015 Rogue (same model) I had hit my mileage on a year early. Not only was I pleased with my 15, but I spent 2 years as a Nissan employee, and I retain the Nissan Visa card. I would say Im a pretty good customer and supporter. In 6 months and 7k (now 8k) miles, my Rogue has had the radio/navigation system fully replaced! My Rogue has also been TOWED into the dealerships service department! I work nights. It was Christmas Eve. The car never made it to work. Of course, 3 days later after the holiday, the Rogue worked fine and the mechanics could not duplicate the issue. A diagnostic test showed a possible air flow problem... which I read about in another review... but they really have no idea. I am a single mom, on a check-check basis, and one reason I lease is to avoid maintenance! I cry all the time in my car. I am frustrated. Every time I start the Rogue I wonder what will happen next. I have lost confidence in this vehicle. I filed a claim with Consumer Affairs. I have received 2 emails from the gal stating she has tried to reach me multiple times by phone but I have no missed calls, voicemails, nothing, and the number(s) is saved in my phone. I have responded to these emails but then have not heard back from her. In the last week, I have called her DIRECT line 5x leaving my contact phone number 2x every message. I have gotten voicemail each time. Since December 26, 2017 I have called Nissan Consumer Affairs 8x. I should not have to be dealing with this regarding a vehicle purchased brand new not 7 months ago. Certain staff members at the dealership have been as helpful as they possibly can be but they have limitations which I understand. At least theyre on my side. Nissan seems to think this entire issue is a game. Its not. I live in Columbus, Ohio. We do not have major public transport opportunities. I cannot afford a chauffeur, I cannot afford taxi cabs or Uber. Nissan needs to step up.

I ask to add my wife to the account, they tell me I have to fill a new paperwork and pay over 200.00 and the process take 2 to 3 weeks. Thats is the only option they have, take it or leave, basically. Also they charge an extra 12.00, if you pay with a credit card. In the future I dont use anymore this company or any Nissan product.

Nissan is one big scam. Do not lease or buy a car from them. A windshield cracked on a New car. They put the part on back order without a date. The car is not able to be used and they are still requiring for the leasee to pay for the lease when they are not providing any part, For over a month already! In addition I believe there are laws in certain states requiring a manufacturer to have parts available for up to 5 years on certain items. Good to have Warranty Compliance Advisors as our assistance here. We reached out to Nissan and got a pathetic response still nothing doing.

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.After 2 months (in May 2012), I called dealership to let them know that I had not received my refund and was told they would look into it. Every month from then until now, I have called the dealership and still nothing has happened. I am being given the runaround by the finance manager and the accounting manager. I will never purchase another Nissan in my life.

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.

I purchase the car new in 2012. Windshield cracked for no apparent reason: was told that it was due to the cold weather of winter. Out of pocket several hundred dollars since dealer and Nissan Canada refused to cover under warranty. Remote starter intermittent: sometimes it works and sometimes it doesnt: Nissan says that cold weather can prevent it from working...geees! I live in Canada! What a useful gadget to work when it is cold outside. Surface rust on trunk: according to body shop, this is a common problem with Nissan. They covered it. Surface rust inside door: mileage at 59800 km but was 24 days after warranty: no warranty. Nissan called me recently to purchase new car: I told to forget me and put on their do not call list. I am going to sell the car this year (maybe trade-in) for a car manufacturer that has a better reputation.

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out. I came upon an exit and got off. It was an overpass with a steep hill, that stopped it. Then at that time I was able to pull up the emergency brake. I was stopped in the middle of two lane traffic; one lane coming and one going. I was still in danger of being hit by another vehicle. I was terrified as well as my family. Stuck in the desert in an unsafe spot. Others stopped after an hour and moved the car to a safer spot. I called the tow truck, to be towed 194 miles home. It took the tow truck over two and a half hours. I was afraid it was getting dark. We had no water. My mother is 81 years old. I saw three other Nissan Versas stranded besides my. Once the tow truck got there and hooked my car up, got in, and had a conversation with him. He said last week he picked up three Versas. They said the same thing I said. Their car just shut off. Took my car to Nissan car dealer in Alhambra, California on Main St. to find out it shut down because of the CVT. There was a recall on August 2015. On 2013 thru 2015 Versas, I also had another recall on some part that went under the brake. I didnt get a letter informing me of the recall. When asked why not, they told me I was not in their system as owning a Nissan. I said I am a registered owner with the DMV. Dont the two share database? I dont believe it. There has to be a law. So just wait until I have a close encounter or die to find out about the recall. Nissan has no remorse. They told me my transmission need service. After all that Ive been through, you would think they would take care of that? Nissan has this slogan, Ride in a Nissan with confidence. My first car at seventeen was a Datsun 510 brand new off the lot. Come to think of it, I had it long enough to just pay for it. No wonder they dont make them anymore. Nissan need to be put out of business. They are putting out bad cars that are going to cost many people their lives. They have poor customer service. After all that Nissan called me to upgrade a purchase on a new car, I said, Are you serious? I dont even like Nissan anymore. I will accelerate this complaint to social media. Im going to sue. I will try everything. Even a class action, because I know this is happening to thousands. We cant just sit still and allow any and everything to happen to us. If we dont stand for something, we will fall for anything. I will never buy another Nissan.

I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.

I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan to have them repair the convertible roof because it is not fully closing into its compartment. They looked at it and eight hours later, said that they couldnt find anything wrong with it. They even showed me that it was working before leaving.Later that day, I wanted to test it out for myself. And much to my dismay, the same problem occurred. Being busy with work, etc., I wasn’t able to take it back in immediately. I was under warranty and thought I had time (my mileage at the time was under 36K). When I took it again (about a month and a half later) stating that it was not fixed, they tried to charge me for $350.00 just to look at it because now, my warranty had expired. I was under the impression that my warranty was going to expire at 60K or five years. Of course, I refused to pay that outrageous fee and left.I then returned at Tony Nissan with my husband and he demanded to speak to a manager. They looked at my vehicle at no cost but said they needed to contact Nissan corporate to get an approval to cover the cost of the repair. Three weeks thereafter, Nissan denied my claim stating that 1) I didnt have enough history with maintaining my vehicle and 2) my warranty is expired. This is such an incredible injustice for Nissan should have fixed the problem initially while my vehicle was under warranty. My vehicle is maintained immaculately with regular oil changes, etc. I intend to sue Nissan corporate and Tony Nissan to recoup the costs to repair my vehicle. Furthermore, I will not trust any brand with the Nissan name.

I recently purchased a brand new 2015 Nissan Armada Platinum in mid-April. This is my 5th Nissan vehicle (2 Xterras and 3 Armadas). I have always joked when looking at other cars that I am a Nissan girl. The joke is over and I will NEVER, EVER purchase a Nissan vehicle again... EVER!!! We purchased the vehicle from our local dealership. They found the vehicle I wanted at nearby dealership (it was being driven/demod by the GM of that dealership), so they did a dealer trade. When I went in to sign papers and take possession of the vehicle (on a Wednesday), I noticed that the headphones, remote control, and owner manuals had not been put back in the vehicle by the GM. The next day, I noticed that the front end was out of alignment and called the service dept. to set up a time for them to fix it. I also noticed that the back of the 2nd row headrests were beat up (pieces of the hard plastic were dug out like something had been hauled in the back and dug into the headrests). The power lift gate would open, but when you pushed the button to close it - it would go down and just before it shut, it would pop back up like something was in the way. We noticed that when the lift gate was closed - on the left side, the space between the lift gate and the body was normal, but on the right side there was a big gap. It was a noticeable gap and big enough that my husband could easily put his fingers into the space. When we took the vehicle to the dealership we showed them the gap. The service manager made calls to Nissan, but was told the gap was within their specs of being ok, and since it wasnt leaking then basically we were told to deal with it. A few days later, we had a pretty lengthy thunderstorm. A day or so later, I opened the lift gate to my vehicle and inside the gap - I cleaned out a handful of wet leaves and debris. In less than ONE month of owning the vehicle, the issues we have discovered are: Lift gate gap, shotty body work on the roof where it meets the lift gate, beat up 2nd row headrests, GPS outdated - but Nissan will sell me the update for an additional $130, driver side seat belt will not release - has to be pushed repeatedly to unlatch, the front and rear air do not work independently from each other as they are suppose to, and the power window control panel on the driver door is sticking up out of the door, instead of being flush with the door (the passenger side is fine). I contacted (800)-Nissan1 and they opened a case. I told them that this particular vehicle was janky and had too many little issues for a $50,000 brand new, top of the line (according to them) vehicle. I told them I did not want my money back, I just wanted the same car without all the problems. I received a call today, from Justin with Nissan, to notify me that my vehicle was not eligible for a buy back. Basically - the lift gate gap was within their specs of acceptable. I was told the car was still under warranty, put it in the shop, and let them fix it. So... my brand new, top of the line vehicle has to go into the shop a month after purchasing it for multiple issues. This is what Nissan considers a quality product and great customer service!

Bought my 2013 Nissan Sentra Sr used with over 60k car in Dec 2015, long story short my car is suffering from transmission failure, the rpms will shoot up high and drop down low, my car will then start to stall and not want to go any fast than 10 mph!!! No matter how hard you hit the accelerator it will not speed up! I had to pull over before a car could have hit me and once I stopped it would not move at all, not in reverse not in drive nothing! I had to get a tow truck to tow my car back to my house and even then the driver told me that I’m better off buying a new car. I’m so upset, as to I owe 10k on it still and am looking at a 5k bill fixing it! I tried trading in the car to find out my cars value is only 3k!!! I contacted Nissan Consumer Affairs office and was told there was nothing that could be done about my transmission problem, they did let me know there was a recall about the seatbelts yet I can’t even use my seatbelt due to my car being a death trap! BEWARE OF NISSAN AND THEIR TRASH CARS!!!

Absolutely horrible service from all aspects of Nissan. Summary: Issue was reported to Nissan Consumer Affairs (CA) and I was told that my car was still under warranty. My vehicle was at McDavid Nissan for 5 days before it was looked at despite having an appointment. Due to the delay in inspecting the vehicle the warranty had exceeded the 3 year warranty window. CA changed. Told me I was out of luck but would examine my case for out of warranty assistance. This would take an additional 3-5 business days. 12+ calls were left unanswered and messages left un-returned about the status of my vehicle. 3 messages left with the service manager were un-returned. No loaner car was provided and I was told I would need to pay to rent a vehicle. The 6 hour job took 9 days to complete.Full Story: I purchased a 2016 370Z NISMO In November 2015. My vehicle developed a water leak in heavy rain on the driver side door. This looks to be a common problem with these vehicles. My vehicle had 33,000 miles and I was told at another dealership that the warranty only covered 32,000 miles. I reported the issue to CA on a survey and was called by a representative. They told me that my vehicle was still under warranty and should take it in. I made an appointment as soon as I could and dropped the vehicle off on a Monday at 4 PM. I was told that no loaner would be provided and that I needed to pay for a rental. This is ridiculous and seems to be the common policy for all Nissan dealers. By Wednesday they had still not inspected the car. Finally, on Friday they called to let me know that they had found the issue and that I would need to approve the charges. I called to find out what the charges were since it was under warranty, but my service rep was out of the office and no one else could help me. On Saturday I was finally able to reach my service rep who informed me that my warranty had expired 3 days prior to me bringing it in and the work would cost $2,000. I called back to CA to figure out why I was told the work would be covered. When I called they told me I was screwed. Even though I had reported the issue inside the 3-year window, and the exact issue I described was found upon inspection, since the service department took so long to inspect the vehicle the warranty had expired. On the following Monday they called me back in and said they would look at my case for out of warranty assistance in 3-5 days but there were no guarantees. I told the dealer to order the parts so that the work could progress while I was waiting. The parts took twice as long to arrive over what I was told. When I called to find out about the status of the parts my calls were ignored and when I left messages no one would return my calls. I called over 8 times on Tuesday to get a status update and all the calls were ignored. I left 2 different messages with the service manager and these calls were never returned. I was again denied a loaner car. During the entire process my issues were treated as my problem and Nissan was of no help. On Wednesday I called again to get a status update, after 3 ignored call and another ignored message to the service manager, I was told that they were still waiting on approval from CA. CA told me they had marked the case urgent, but it could take another day or two. I told them the work would be complete and that I was going to pick up the car because I needed transportation. CA said that if I did that, the case would have to be reevaluated for reimbursement and could change their decision. I told them that this was absurd, and they said they couldnt do anything about it. Later that day CA called to let me know they had finally reached a decision to cover the repairs. I went to the dealership to pick up the car, but it wasnt ready even though I was told it would be. When the car was finally done, they didnt pull it up, they just gave me the keys and told me to go find my vehicle. I will never buy another Nissan and neither will my friends or coworkers.

We originally filed for a refund of the cash value of the Vehicle Ext. Warranty and Maintenance Contracts on October 28, 2011 with the Bob Rohrman Nissan dealership. We were told 6-8 weeks before we would receive the credit. Dec. 15th, we contacted Nissan Customer Service and spoke with Cedric 1800-Nissan ext **. He stated that Nissan showed that they had never received anything from the dealer. He gave an address and a list of documentation that was needed to start the claim all over. Via certified letter mailed on 12/20/11, we sent him the original copy of Odometer Disclosure Statement from the dealer dated 10/14/11, copy of Wells Fargo statement showing the rogue being paid off posted on 10/21/11 and the original copy of Nissan Extended Services North America Dealer Cancellation Request from Bob Rohrman Nissan of Chesterton dated 10/28/11. The letter was signed for on 12/28/11.Chitana at ** received a similar complaint like this and responded in early January 2012. She then passed the case on to Jane ** at ext **. Jane does not remember conversations from one day to the next. She blames the dealership CFO for not getting back to her. She called and said she is waiting for a confirmation number from another department, which she had told me this now for over a month but she will be calling me back with days with the info then never calls. She told me she is contacting the dealer about the value of the maintenance contract, but now says there is no record of contradicting what Chitana told me. It has been 22 weeks since the claim was initiated. I am close to filing in small claims courts and hiring an attorney for the complaint. The claim will be for the initial credits, attorney fees, court costs and interest.

At first I loved my Nissan Rogue. Bought it brand new. Once winter hit and I attempted to use the AWD but my car was all over the road. My Altima and Cavalier I had prior were much better.

I will never again own a Nissan, especially if they continue putting CVT transmissions in them. I wont recommend a Nissan to anyone as well. If you are lucky, transmission may get you 100,000 miles. My first one went out at 89,000 and now, my second one is out. My first one was covered under the warranty, but the second was only good for 30 days on labor and 12 months for parts at a Nissan dealership. Both not even getting 100,000. I have also spent money on quite a few other repairs along the way. I take care of my vehicles and service them properly. Stay away from Nissan and CVT transmissions. If I could give zero stars, I would.

This is a warning to all potential Nissan customers/owners. Nissan had my Son pay $130.00 for a diagnostic check to see if consumer affairs would fix his transmission that gave out exactly one year after purchasing his car from Paul Blanco dealership. Consumer affairs of Nissan denied his request for repairs due to my Son had too many miles on his car 11k to be exact. Instead of telling my Son this in the beginning, they took my Son $130.00 and went their merry way.I dont understand how a company can do so many people wrong. It is evident that there are issues with the transmissions to Nissan but no one is stopping to see why. I am frustrated to no end as a Mother watching her single parent Son pay for a vehicle he cant drive and if he turns the car back in gets a repo on his record. I needed to write this comment on behalf of my Son. We definitely would hate for someone else to have a similar experience. I pray God will vindicate my Son and the rest of the Nissan customers that have been bullied and robbed by Nissan. Thank you!

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didnt fix anything there.I also found six months in with the car that there was a humming sound coming from the rear wheels and I had the tires checked many times and nothing. Finally I found out the wheel bearings were going out. I took the car to the dealer and they said the car is unsafe to drive so they gave me a loaner car and replaced both wheel bearings. Now about 2 months later the humming in the rear wheels is humming again. The humming is not consistent yet. I called Nissan to tell them I am returning the car early because I feel its unsafe to drive and they advised me that I need to talk to Nissan consumer affairs so they sent a claim over to them.I then got a call from a lady who said she was with consumer affairs and she was gathering information on my case for her co-worker and that he would contact me in a week and they would advise me if Nissan could repurchase the vehicle from me. I got a call a week later from a guy telling me, You talked to my co-worker and we have everything we need so I will call you this Friday. Well Friday came and went, I was contacted by a woman the next week explaining the guy is no longer with the company and she would be handling the situation and she would call me in a week. A week goes by and I didnt receive a call so I called myself and they said they were sorry the woman helping me was no longer with the company, so now here I am 2 people who were helping me are no longer with the company. I think this is sign that maybe Nissan isnt the company I was led to believe.The end result was Nissan offered to give me a warranty to cover the breaks and the wheels but didnt offer to purchase the vehicle, so they want me to drive an unsafe vehicle and if it breaks and causes and accident I may be dead but the car will get repaired because of the generous nature of Nissan providing me the extended warranty. So in the end I might be dead but my family could get the car fixed and be able to drive it around.So I just got an inspection done and I am now going to turn the car into the dealer and deal with Nissan coming after me, trying to get me to pay for a death trap. So thank you Nissan for absolutely nothing and I will be sure everyone in the USA is aware of my situation and the quality of your products and your desire to not help your customers.

My husband and I purchased a brand new 2014 Murano... a car we loved! It drives beautifully. Sadly, weve run into two separate issues multiple times. First, the drivers side visor breaks constantly!!!! We dont use it often but have replaced it several times. At first they were covered by our warranty, but now they want $185 for a new one. What???? And you cant find a used drivers side visor for anything. Not a single one at a junk yard (although the passenger side visors ARE available.)Then, our ac went out three times while under warranty (we live in AZ so no ac is brutal)! We had the compressor replaced three times. The third time we had a service agent say he would try to get us a brand new one (compressor). What the heck were they putting in before???? Also, my friend got a Murano. She had the exact same problem multiple times! A $40k car should NOT have these defects. (AND, while our Murano was in to have the compressor replaced, there were two times the dealership kept our car for multiple days without updating us on the status of the repairs.)Thank goodness we were still under warranty. Now our warranty has expired and Im afraid well run into the compressor issue again. I will be furious if that happens! We cant afford such expensive repairs, especially since the car has only had about 10-12k miles a year put on it. Well below average. As much as I love the look and feel of Nissan vehicles, we wont be buying another one. I have a Chevy that hasnt had any problems at all and its a 2015. Even our 2005 Dodge Ram has been amazing. Very few service needs other than the basics such as oil and filter maintenance, tire rotation, etc. I can count on one hand the number of times Ive written a negative review, but this situation warrants it.

Extremely poor customer service from Nissan UK after reporting numerous faults on my new car (Nissan Note). The local dealer has done their best with no support from the manufacturer. The car has the following problems - front wings have been changed after painting. Windscreen trims loose and fell off. Drive belt replaced due to slipping. Front window trims NS/OS not fitting. Front NS seat base cover keeps coming off. Water leaks into rear OS footwell caused by two seam welds being missed in manufacturing a damaged air vent and dented body panel. Air conditioning pump leaking and no gas but very noisy. I would definitely recommend staying clear of a new Nissan of any type.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.

NMAC is tacking on a $15.00 late fee even though we have never been late with a payment. On four occasions they have charged the fee because we made the payment on a Friday and they do not post until Monday. Our contract clearly states that we have up to 10 days past the due date to make the payment and we have always paid online within the 10 day grace period. Their explanation is that they contract the online service and the contractor does not always post the payment immediately. This is Nissans problem since I never entered into an agreement with the third party.

I sent my payment in 10/12/2011. I got a call from Nissan saying, I was late with my payment. I have never been late in my life, and it upset me to the point I could not function the rest of the day. I tried to make a payment over the phone, and was hung up on by Jorge. I was put on hold by another, for 45 minutes. On top of a late charge, which was not my fault, I was charged a processing fee. I am on social security only, and every penny counts. I also told them I never got a statement for November. It took over 1 1/2 hours to resolve this. Needless to say, I am really upset. Also I hate your automated system. It gets things wrong all the time. I just want to speak to a real person.

I bought a Nissan about 5 months ago. They were ready and willing to help me in a car. They went out and brought the Nissan to show me. About 3 or 4 months ago the car had places on the hood and trunk of the car. I took the car to the Nissan place in Greer S.C. They looked at it said rocks from the road did this. Well dont you think I would have felt and seen when the rocks would have hit my car? As big as the places are, they would not help me! But if I was going to buy a car they would have been all over me! I took it to a man that paints cars. They said take it to Nissan where I bought it that it was in the paint! They tried to say it was rocks that did it. The man that looked at it picked at it and made it worst.I told him I wish he would stop doing that he was making it worst! Thats when he said he couldnt help me! That paint guy could have charged me to paint the car, but he was honest to tell me that! Somebody told me I could make that man pay for the damage he done to my car picking at it the way he did! I love the way the car rides now but Im afraid it might fall apart any time. Wish I had never bought the car from Nissan. Im very very unhappy with those people and the car the way it looks! I cant afford to trade the car or I would, but not with them! My husband died in Dec and its hard on me to change cars right now. They got all my money!

We purchased a new NV200 within took weeks to have the shelves installed. Then the wrong shelves were installed. There was no roof racks, no sticker. Had to go back to have sticker put on. When I purchased it had 5 miles, picked up it had 137. It has been back in the shop 2 times for multiple days, even weeks for a repair that we are told they have no idea how to fix. I have been trying to contact Nissan Consumer Affairs. Left over 7 messages, only one return call while I was at a DR. so could not answer. This has been a nightmare and would really just appreciate Nissan standing behind their product and helping us out. Check engine light is back on and does not always start but they tell us they cant fix it.

I have an electric blue 2005 Nissan Frontier Nismo. Since about 2008 and 40,000 miles, it has been shedding paint like my car sheds hair! It started with the front left quarter panel, then the front right quarter panel, then the right rear quarter panel, then the gutters on the roof, then both doors on the right side, and also many other obscure places like the gas tank door, and underneath the hood, a place that never encounters any weather or road related contact. I bought the truck used with approximately 41,000 miles on it and, after I bought the truck, I found out that the previous owner had actually already dealt with this issue and had taken the truck to Nissan, complained about the paint peeling and Nissan did a tape test on the vehicle. They pulled off a significant amount of paint but then claimed that the issue was not a factory defect. I have gone through all of the appropriate steps with Nissan and basically have gotten the runaround. They keep claiming that its not a factory defect and that there is nothing that they can do to help me.I have formed a Facebook group titled 2005 electric blue Nissan frontier paint delamination. I am seeking as many affected Nissan Frontier owners that have experienced the same paint defect with that year, make and model and color of truck. The more people that I can get to come forward with this issue, the stronger my case will be. I have been in contact with the same attorney group that is handling the transmission/radiator recall and they are very interested in taking up this case as a class action lawsuit. So please, if you are affected by this paint peeling issue, please add yourself to the group on Facebook and we will go from there. Thank you.

As a woman having heard of the many poor business practices against woman in the car dealership and services centers, prior to taking my car in for a scheduled oil change I contacted the Lancaster Nissan Service Center and posed the question if they would perform an oil change on my vehicle if I purchased my own oil and oil filter. I was informed by the gentleman over the telephone that Lancaster Nissan does perform oil changes for customers who bring in their own oil and oil filter and was quoted a price of approximately $16.95. Having scheduled the appointment online and being quoted approximately $89 (with their oil and oil filter), after calling and verifying that I could purchase my own oil and oil filter, I emailed the person who sent me a confirmation of my scheduled appointment asking that a note be made that I will purchasing my own oil and oil filter approximately 5 days prior to my scheduled appointment. I arrive for my scheduled appointment and check in with the representative at the service desk and inform him that the oil purchased and oil filter for this appointment are on the floor on the passenger side. He informs me that the price of the oil change will cost approximately $15 plus tax. I inform him that I am aware as I had previously called and that I would also like to have the old oil filter returned to me. His response was, Ok whatever you say. Although I did not inform him of why I wanted the old oil filter returned, the purpose in my doing so was to ensure that it was indeed replaced. I handed the representative my keys only for him to return approximately 10 minutes later informing me that he was just told that Lancaster Nissan does not perform oil changes unless the customer uses their oil and oil filter. This was puzzling as I previously called to inquire if it was possible and received a quote, and also upon checking in, the representative quoted me a price with me having brought in my own oil and oil filter as well. He indicated that the owner just informed him of this. I asked to speak with the owner whose business card reads General Manager, and he indicated that this is their policy. I asked the owner to see the policy in writing and he informed me that they do not have it in writing as they have never had this type of issue. I asked the owner how it was that I called to inquire of the practice, emailed a representative who sent me confirmation of my appointment, and was also quoted a price at check in upon informing the representative where the oil and oil filter was, that now, all of a sudden it is a policy that cannot be produced in writing. His response was that they have never had this issue arise which is very hard to believe, being that Lancaster Nissan Dealership/Services Center has been in Lancaster for many years. The purpose of this review is to make woman aware of this poor service provided by Lancaster Nissan Services Center, in Pennsylvania and the false representations of their alleged policy which the owner could not produce in person. Although I have a copy of the service agreement I was asked to sign to verify the services I requested which note that I purchase my own oil and oil filter, I am unable to attach it as I am not savvy with technology. However, I am willing to take a picture and email it or mail a copy if requested.

I bought a new 2017 Nissan Rogue. The next day from purchase I when slowing down I felt a jerky lunge as if the break locked up and something is getting stuck or going to break, others have stated sounds like transmission issues I contacted the salesman the next day about returning the car and she said dont worry you have good warranty just bring it in we will fix it! So, I made the appointment and service said, We dont find anything wrong. A few weeks later there was a metal rattle noise low idle.Again, we dont find anything wrong with rattle. We will bend this plate, it still made noise. Service said, We drove your car 15 time. We dont feels issues. (lies!). Its been 1 year and the break, lunge pop issues has never been fixed, the sunroof rattles and squeaks, steering wheel squeaks when turning, radio sounds like static, vibrating in dashboard when accelerating are intake button for a/c gets stuck, air conditioning makes a water noise.during service wrong oil was added to my car, antifreeze was below the low line.Been there 5 times for repairs with waiting around 4 hours each visit with no repairs except for the idle. The new car warranty is basically a scam if Nissan doesnt use it. Service advisors all say, we have no problem using the warranty, but then refuse to use warranty to fix repairs. I have never had a car with this many problems in used or new cars. Service states this is Nissan not other cars you cannot compare, obviously because Nissan showed they are bad quality, customer and lower than other car with this many problems! On top of that Nissan has bad resale value only one year and lost more than 1/2 its value, basically buy 2 cars only get 1 - not complete, bad quality, junk car.

I highly discourage anyone from purchasing the maintenance plan with Nissan. You are better off setting aside a few dollars in savings toward maintenance. I wanted peace of mind but have found it difficult to get anything covered. I have had two tire issues with a 1-year-old car. First time I had to jump through hoops to get a new tire. The second time I had a complete blowout that shredded my tire and damaged my wheel. I have never experienced this and they refused to cover it by saying I hit a curb when there was a large nail clearly embedded in the sidewall. I acknowledge I probably did hit the curb... after the fact. A complete blowout of a tire is very scary. Bottom line... not worth it!!!

I have been trying for six months to remove my ex-husbands name from the title of my car, on which I still owe a small sum of money. I have literally spoken to a dozen Nissan reps who have strung me along this entire time - with no solution in sight. They are clearly lying to me at every turn, and I get the strong impression that they are urged to lie when you call about this. I have heard everything from, Your paperwork fell through the cracks and well have this resolved within a week (that was in January), to You need to resubmit your notarized forms (that was in April) - never mind that I already sent it certified mail. I have even asked the motor vehicle commission in my state to call them. Even they cant get a straight answer. My lawyer warned me that they would give me the runaround, since they do not want to remove a second party from a title, in case I default on the loan.I have literally shed tears with some of these people - after trying for months to resolve this. I am battling Stage IV cancer and am begging them to remove his name from the title so that he doesnt end up with the car. Theyve promised to call me back immediately (hasnt happened), transfer me to a supervisor (hasnt happened), process my request immediately (hasnt happened). Im now entering my sixth month with no resolution. Ive told them repeatedly that I could be dead before they get their head out of their behinds and resolve this.While I love the two Nissans I own, I will never finance with them again, and I will let everyone know that they shouldnt either! Shame on NMAC!

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.

My car decelerates when I get on interstate and I took it to the Nissan dealership. And theres no codes showing up and she told me theres nothing that they can do about it until they have a code. So they rather for the car to kill me than to fix the problem. I will never buy another Nissan. You would think buying a new car you wouldnt have problems with the transmission.

Ive had 5 Nissans before. This is my LAST one. It is a piece of crap. The clutch failed at 27K miles and Nissan refused to fix it - wear and tear item. Radio, fan, A/C, etc etc. Will never buy another one!

I leased a new car from Advantage Nissan, located on Old Country Road in Westbury, NY, which I later found out was in an accident and was repaired poorly. I asked the manager of the dealership to replace the fender which he agreed to do and gave me the number of his collision shop. When I called the shop they were rude and unhelpful. I sent a certified letter to the manager and told him I wanted to have the repair done at my collision shop, however, that was 3 weeks ago and I received no response.

I leased a 2014 Pathfinder May of 2014. My gas mileage was very poor. At 2500 miles, I was averaging 8 to 9 miles to the gallon. The car is rated at 19 city and 25 highway. I mentioned it to the service department and he said I need to get more miles on the engine and that it would improve. Well I dont expect to get 19 mpg but at least 15 to 16 mpg. I now have 11,000 miles on the car and am averaging a big 10.1 to 10.3 city and 12.6 highway. I am not a lead foot driver. I took it to my dealership and they said they would check it out correct any problems they find. After having the car all day, they claim there is nothing wrong with my car. Is 12.6 highway send up a red flag or what. My friend has the exact same car as myself, same model, year, and engine. He averages 15.9 city and 18.2 highway with his a/C on. I mentioned this to my dealer, they said to call Nissan consumer affairs rudely. Well I did, they tried to tell me maybe its the way I drive and look at my book from Nissan to get some tips on how to drive to get better gas mileage. What kind of tips can I get for highway driving? Your foot basically stays in one position driving on the turnpike at 65 to 70 mph. The woman at consumer affairs said to take it to another Nissan dealer for a second opinion and if they find nothing wrong then Im basically stuck with what I have. She also said the gas estimates are just that an estimated mpg. Does 12.6 mpg come even close to the 25 mpg rating of Nissan. If I dont get any solution from Nissan then I will put big lemons on the car with gas mileage I am getting and park it in front of the dealership. Maybe it will get someones attention. Well, thats where I stand at this point.

For the last 2 years or so my 2015 Nissan Rogue SV has not been sensing my key fob when its in the vehicle. It happens with both of the key fobs. This occurs intermittently but more often than not. The vehicle has more than 36000 miles so now its out of warranty. I cannot be the only owner complaining of this issue. Sometimes it takes me 10 minutes or so just to start my car because the vehicle thinks I dont have the key fob with me.

Bought a pre-owned car from Cerritos Nissan. Car look great and works perfectly for two months since was bought. The car started to have some mechanical issues with the shift gears. Shift got stuck for no reason. Nissan did not help at all. ):

Never lease a car from Nissan!!! I leased a car from Nissan, made all my payments, had inspection done (car was in excellent condition), I was 10,000 miles under my allowance, and they send me a bill for $420 just because I turned the car in at the end of the lease and didnt get another Nissan!!!! They say there is no way around this fee unless you get another Nissan!!! GREAT way to do business!??? I will NEVER buy or lease a Nissan again! None of this was told to me when I leased the car. I am at a loss for words.... Just wanted to pass this information along so that it doesnt happen to anyone else. TOTALLY RIDICULOUS!!!!

We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

I had my payment deferred on June 28, 2017. The women told me that the payment was deferred. They have charged me a 30 late fee for the last 5 months, but most of all they destroyed my credit! Called them today, and the guy told that they cant do anything to repair the error in my credit, but took off the 30 dollar payment for this month.

I am filling this out on my mothers behalf. I am sorry I do not have more information. I can get if I pressure her to give it up. But she has been victimized by this company and is giving up because she is mentally drained. Basically, what happened is that the car broke down while on a drive across country, out of state. The part (transmission) needed to fix the car took about a month to come in. We had to rent a car to complete the trip and get home on time. The $850.00 in rental fees are not going to be reimbursed by Nissan. This car already in its short life had a muffler break apart and disintegrate. Our trusted mechanic couldnt get a new muffler because Nissan hadnt made one yet. So, he had to fabricate one. He said that he never saw anything like this! The car is only a 2007!

We ask the salesman for a truck so we could have a tow pkg. He brought us a car and said that it could tow and he would have the tow pkg put on and give us extra money besides. He said the car had around 100,000 miles. That was where my husband and I failed. Not expecting liars for salesman. Older bald man, I don’t know his name. He will lie and tell anything, use pressure tactics won’t even try to find what youre really looking for. After the papers were signed he said oh we can’t do that. We went back the next morning to take the car back and to talk to the Mgr he said forget yesterday, I didn’t want to forget the day before cause I lost money. He said pick something else. I had to get something else and got less trade in and lost more money. The Mgr stuck with his salesman’s lies. I’m very hurt financially I traded a Toyota that was worth more by far. I’m very hurt and angry that this is their policy for selling cars.

It had a good review online with websites I had checked. It was also in our price range, it was nice looking, there was no damage, it was a good size, had a large trunk and a roomy back seat. But the glove box has a weird design and you have to make sure you dont have anything near the sides or it wont close. Also the back seat doesnt have good back support. Nevertheless, Ive had a good experience with this car. I havent needed to take it in to be fixed for anything in the year and a half we have had it. We couldnt have asked for a better car for the money it cost.

I had a beautiful WORKING 2011 Nissan Sentra. But after being flooded by a hurricane I ended up getting a 2013 Nissan Sentra. The car was great until 12k. It started to have all kinds of issues and after a long back and forth, I sold the car back to Nissan. (But here is the kicker, even though the brakes were faulty on it and would wear out too fast (I was not riding them), Nissan still refused to refund me. So I had to take a huge loss and look for a new car with already negative equity). The dealership I bought my 2013 Sentra with was willing to work with me and got me into a 2014 Nissan Altima. (Of course with payments being high and this was the only deal I could get.)A month of owning the car, I get a call from Nissan saying I did not make a payment for my 2013 Sentra and the car is in jeopardy of being repo. I told the guy that I sold the car and asked why that information was not in the computer. Thinking it was an honest mistake, I called the Nissan Dealership where I bought the Altima and they said, Oh yeah we sent that in, you should be fine. 2 months of owning the Altima I get another call asking about payments on the Sentra. Then 2 days after that, I get a letter stating that I was not approved for the loan on the Altima and needed to return it. I was confused because I had already made 2 payments towards the loan on the Altima. I called corporate Nissan and asked what was going on. They stated that when I applied for the loan, I was approved but then I got disapproved. WHAT??? I stated that I already made two payments for the Altima and was wondering where that money was going. They told me Oh that is going towards your loan. I asked what loan was that. The 2013 Nissan Sentra. I could not believe that I was paying for a car that was no longer in my possession. (It was even sold at the dealership.) I immediately called the Nissan Dealership and asked what was going on. They said not to worry. We will fix it. A month later I get the same letter. Repeating last month, I finally got the whole situation resolved. I took my car into its first oil change and then the problems started occurring. The radio and back up camera stopped working after a month. I took the car in to express my concerns about the radio. They updated it and said Everything is good to go. I didnt even leave the lot and I put the car into reverse, the camera flickers green and shuts off. Then the radio reset itself and shuts down. I went back in to tell them nothing was fixed. They replied Oh we will have to order a new radio. That will take about 2 weeks. I took the car home and waited 2 weeks for the radio to arrive. Once it came in, they replaced it and I tested out, everything seemed great and I drove off. 5 hours later it stops working again. (Keep in mind this radio is brand new.) I take it back in and they hold it for a week to find out the issue. Upon returning the car to me, they told me they replaced the back up camera and the radio.I have had the car for a day and now there is a very loud clicking and rattling noise coming from the engine. THE ENGINE! Now I am not a mechanic but I am pretty sure you do not need to access the engine when replacing a backup camera and a radio. I called the dealership where it was for the past week and there was no answer. (I called 5 times.) Then I tried a different Nissan dealership and was told, Well we dont want to touch what they have done and would need copies of all the paperwork. Also if we were to move forward, we would have to call that dealership to get permission from them to work on the car. WHAT?! Last I checked I am paying the monthly payments on my car, not the dealership. I tried contacting Nissan consumer affairs and they tell me Take it to your local dealer. It is my dealer that has caused this mess. I cant take it to a different dealership because they want permission, I cant get a hold of anyone from my current dealership, and I am stuck with this car because of the negative equity. This is my last Nissan. Their mechanics are terrible and their whole business is shady. I am done.

First, if at all possible dont buy any Nissan cars. They have the worst customer service ever. Second, if you dont buy a Nissan dont finance it through Nissan Acceptance Corporation (NMAC). My car payment was due on the 5th of the month. I paid it on the 4th (Saturday). It was process on the Monday 6th. Reported 30 days late to the credit bureau. This is my 3rd Nissan, never once late.

Im starting to wonder if theyre even located in America. All of the agents who answer the phone are foreign and act like zombies. Theyve been giving me the runaround and double talk for weeks, just to issue me a simple compliance letter. They dont even know their own rules or whats on their own website. They try to get you off the phone by referring you to DOT. Frustrating! My problem is still not resolved. Im going to file a formal complaint.

I contacted Nissan on 12/4/18 and spoke with Stacie from Nissan North America regarding my transmission going out! She asked that I take the car to the dealership and have a diagnostics done and they will review if the car could be considered to be repaired by Nissan. Stacie, called me back within hours after learning my car was there and told me, there was nothing she could do, because the car was over 60K the allotted mileage to be considered an option to cover the transmission per Nissans guidelines.I contacted the dealership and spoke with the service manager and he told me, I missed the cutoff by 125 miles for consideration for Nissan to repair the transmission. Stacie, lied and never mentioned the 120K cut off... She deliberately did not share that information. She did not try to help, she’s a liar and my car is sitting at Nissan and my car isn’t fixed! I am going to make it my business to pass on the deliberate deceit received by Stacie at Nissan North America... Stacie the rude, obnoxious liar can be reached at **.

CVT failed on our 2012 Versa with 67000 miles. Nissan will not provide any assistance with the $4000 failure. Apparently they were losing too much money repairing these transmissions and decided to turn the problem into a profit center. Now they are having problems sourcing a replacement! Chrysler used the same Jatco transmission in three of their vehicles, but discontinued use because of the problems. I didnt realize at the time but my Jeep patriot company vehicle which also had a transmission failure uses the same transmission. Two rules for buying a car: 1. Make sure its not a Nissan 2. Dont buy if it has a Jatco transmission.

I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my transmission cvt is out. Unfortunately Nissan offered only to cover half which means I WILL HAVE TO PAY $1600. I will put a down payment on a new vehicle than steady have to deal with these issues.

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

2012 Nissan Versa with just over 81,000 miles. Took it to a local shop and they said the transmission is toast. Local dealer charged 0 dollars to analyze and realize the transmission is no good. Since the repair of $4.0K will cost more than the value of the car, Im going to junk it and try to get as much money back on the $16K that I paid. I cant believe that a car that is not even 5 years old has a transmission failure! Now that I have done some online research, I am seeing that this is a rather common event for the 2012 Nissan Versa. So why is Nissan not stepping up to the plate and doing something about this? I will never buy a Nissan again and will tell everyone I know about this issue and how Nissan DID NOT back their product.

I came across the mission of your company on your website. Since months I have serious and justified doubts on this mission. Let me explain: My Nissan Trail (1 year old - warranty) that I bought last year in January 2016 in Windhoek, Namibia has been under repair since 27 August 2016 until today (!) after an engine jamming. A long story of promises by the local Nissan dealer has been culminating in a statement by the dealer last Monday, 6 March 2017: We are sorry the engine has no compression and we have to bring it back to repair to the engine workshop. So I am waiting now for more than 7 months for my car with now not any prediction when it is going to be ready. And if it is could Nissan warrant that it is functioning? Engine repair is not standard anymore in Europe, but is overtaxed to customers in Africa. All this questions and more in detail I addressed in a written complaint to Nissan South Africa with not any answer so far. I hope you can address this mismatch between your mission and my experience as soon as possible. A frustrated customer.

I received a call today from a collection agency claiming that I owe $614.20 due to charges for excessive wear and tear on a Nissan that I returned 9 months ago. Mind you, the Maxima that I returned was in mint condition and I leased another Nissan, this time an Altima. I called NMAC today and they claim to have sent me a statement which I never received. That statement was allegedly sent 4 weeks after I returned one vehicle to lease another. The only other correspondence that was made regarding these fraudulent charges was 8 months later from a collection agency!!!! I spoke with about 6 different representatives from NMAC today and received so many contradictory pieces of information. Id like to point out that when the finance manager mistakenly set up my automatic payments for 20 months on my original Nissan for a 36-month lease and the automatic payment ran out, NMAC was quick to call when they didnt receive their payment. I was told today that I wasnt contacted about the most recent charge because it was end of term and NMAC doesnt bother, we just send out one bill and then turn it over to collections.... Really???? This is how they treat current customers? Had I gotten some correspondence and been made aware that I was being unfairly charged for excessive wear and tear attributed to scratches on the rims, I would have at least had some method of recourse. I cannot wait until I make my twelfth payment on this Altima so that I can hopefully buy myself out of this Altima and sever all ties with Nissan and NMAC. This has been the single worst customer service experience of my life!!!! Cant wait to tell Nissan to shove it!!!!!

Car stopped, taken to my mechanic. Fuel Sensor needed replacing of which I didnt know was a recall part. When mechanic called and told of the # indicated, he wasnt told of recall. Sent him the part I put in for ALL money spent. Nissan refused!!

After reading so many bad reviews about Nissan Cars I thought I would weigh in. I owned a 2001 Nissan Altima 213,000 miles no major problems. Never changed anything major on this car. Its whole life oil every 3,000 and brakes. Drove this car to the Crusher in 2017 just for its age and bad sensor costing too much for the value of the car. I owned a 2005 Nissan Maxima SL 233,000 miles the transmission finally went. Engine is still strong. I only changed the 3 Timing chains at 160,000. Other than that I never changed anything major on this car. Its whole life oil every 3,000 and brakes. Got rid of this one because the transmission outweighs the cost of the car.I own a 2007 Nissan Altima S with about 80,000 miles on it and it still runs and drives well. The only thing I could say is it burns about a quart of oil in between oil changes. But is still very reliable. My next purchase is a 2010 SV Premium Maxima with 98,000 miles on it. And I have no problem with getting a Nissan with this mileage, because with proper care they will last well above 200,000 miles.

Weve purchased our Nissan Primera 1.9 dci on June 29, 2007 in Hungary as a new car. Dealers Address: Nissan Balogh, H-4431, Nyregyhza, Lujza utca 19, Tel: +36 42 595 115, Fax: +36 42 595 114,). Our former car was a Nissan Primera, too .Last week we were going home by car with my two little sons when suddenly thick smoke came from every vent of the car. We could hardly breathe and my children were shocked. It was really frightening and the air bag alarm went on. Thanks to my composure I switched everything off and we left the car. I called a trailer as I didnt dare to restart the car. They took it to the Nissan service. It turned out that due to an electric circuit, all the wires got fire and they burnt down. I simply dont understand why the circuit breaker (fuse) did not work?The Hungarian Nissan service says that they cant give a proper explanation for this failure. My sons and my life were at risk. What if the fuel gets fire and the car explodes? We bought this car as a family car as we believed that a Nissan is a reliable and safe car for a family with kids. Now my cost would be about 300.000-400.000 HUF (1.000,-1.400, ). Im not able and not willing to pay that amount for the repair as I believe that it is a faulty construction. I want an explanation for the accident and a refund for my loss!

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

I am a current leaser of a Nissan Murano since November of last year. On June 2011, my automatic payment was withdrawn ahead of time, giving me difficulties with my budget. I spoke with a representative and canceled the automatic payments. On July 3, 2011, I sent a check of $831.93 to cover two months payments. However, for unknown reason check was delayed and I was receiving calls from different representatives everyday. On July 13, I got tired of the calls so I paid by phone and told them if they receive a check, do not cash it. On July 14, they cashed they check with the same amount, making my account go overdraft. On Friday, I spoke to Elvira, she told me I was going get the money back the next day, nothing happened. The next week I called with my complaint but people put me on hold and never came back to the line.I spoke with supervisor Darling and she told me I was gonna have my check the next day. Two days passed-by, nothing happened. I was hungry, with no transportation no money for food or gas and my account was overdraft. I called and spoke with Tamy, Megan, Steven, Carla, Karen, Rick and nobody did anything. I have struggled with no money. For almost two weeks everyday they said tomorrow you will receive a check. I reported to Consumer Affairs, it was useless. After almost 2 weeks I received my refund check, but no check for the overdrafts. The supervisors Rick and Darling, promised me that they will refund me the overdrafts. I checked my bank statement but nothing until now. I keep on calling them, they are never at the office. Representatives told me they gonna contact them and return my phone call and nothing. I am so disappointed at Nissan, this situation has put me on 2 weeks struggle of food, gas and transportation. Representatives of Nissan have ignored my complaints and lied to me, made fun of me with false statement, and put my economy in jeopardy. I will submit my complaint of this horrible action to any Nissan web site and complaints site as well if I do not receive a result.

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesnt even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.I was told that my car had 90,000 miles on it, actually it has 99,090 miles on it and it was out of manufacture warranty. When I pick the car up I brought to their attention that my airbag light was not on anymore. I asked them did they disconnect something to cause the lights to go off and they said no that they could not do that. I told them that my light was not on anymore. One of the service guys said to the other one cant we just turn it back on. The other service guy said no we cannot do that. The technician who has been working on the car had reset the light and now it is off. I have driven about 60 miles and so far the light has not came back on. So, do I have a problem or not? What if I had given them $4,300 and did not even need to be fixed. The service guy wrote on my paperwork that he knew that the light has gone off and that the repairs still needed to be done. Well does it? I am very disappointed that Nissan or Bob Richards Nissan would not stand behind the safety feature on my car. I asked the service guy how many times something had to go bad on cars in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy a Nissan again. I drove a Toyota Camry prior to this car and it had two hundred and eighty nine thousand miles on it in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy Nissan again. I drove a Toyota Camry prior to this car and it had 289000 miles on it when I gave it to someone else and it is still on the road today. Next time I will buy Toyota, but not from Bob Richards Toyota. Again, I am disappointed and disgusted that a seat would cost $4,300.

I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment. I am now on my fourth lease with Nissan and do not expect to renew or purchase with Nissan or Infinity in the future. Your finance department staff are uncaring, rude and condescending and have left me very dissatisfied and angry. UPDATE - Its now Feb 2017 and not one follow-up call or apologies. PS: I miss one payment after 14 years with Nissan and I am considered a criminal. They need to send their hounds after. Nissan - The Donald Trump of Car Companies.

I purchased a 2018 Nissan Murano with 14k miles on it in Feb 2019 with full warranty. It was the first time I had bought a used/program car and it will be my last. In mid-July the sunroof started experiencing an issue when closing it. Id press the button to close the sunroof and it worked fine until it got to the front and instead of closing it would kick back open. I took it to the local dealer and they thought it would be a simple fix to change out the motor. Fast forward to now and 3 motors later and still NO RESOLUTION. Im now at DAY 50 of not having my vehicle back or fixed.The dealership tells me they are not getting support needed from Nissan Tech Engineers, have tried 3 different motors and nothing is working. Last Friday I reached out to Nissan Consumer Affairs because the dealership is getting nowhere and they inform me there will be ANOTHER 10-day wait until while they act as liaison between myself and dealership. The communication on both ends has been horrible and its completely unacceptable for them to have my car for almost 2 months with no resolution in sight. The service experience between the dealership and corporate has been a nightmare and I will never buy a Nissan again. The rep at Nissan Consumer Affairs sounds like shes reading off a script and also made it sound like it was my fault for not reaching out sooner. Up to this point Ive always trusted my local dealership and I believed they were working diligently on my issue. It appears Nissan just doesnt want to replace the entire track for the sunroof under warranty... Maybe they are fighting about who is going to pay for it. All I want them to do at this point is to buy this car back so I can move on. Im so done. It shouldnt take 2 months to fix a sunroof.

Based on the horrific service with the representatives for Consumer Affairs, I will not purchase another Nissan as I planned to next year. You call and your rep NEVER picks up phone. Play phone tag for days. Terrible service.

I purchased 2019 Nissan Sentra SV, and within 6 months of driving now my car doesnt pick up properly and I can hear machine noise from my car. Its just 1 year old and I am experiencing this issue. MY car heating also does not work fully, it takes at least 20mins. If I have kept my A/C or Heater on, then car does not go beyond 60MPH and I have to give maximum acceleration. Engine is faulty and Nissan Dealer is not ready to fix this.

After calling Nissan and having enough with my AC, we decided to Lemon Law my car. Well Nissan (corporate) called me back today and they at this time cant help me. Even though we have been dealing with my AC unit for over a year, dropped over 2500.00+ on my AC, having it several times in the shop for the same problem, had all different pieces changed within the AC and still not fixed!!!! WARNING: Never buy a Nissan as they don’t care about their customers after the vehicle has been purchased!! It’s 105 degrees outside, spent over 2,500+ on my AC…. Still not working properly and Nissan refuses to help!!!! I am so pissed and can’t believe how horrible their customer service is and how they treat their customers!!!! Never ever buy a vehicle from them!!!!

Purchased my first new vehicle, Nissan Frontier SV 4x4 Crew Cab. So far I have had 3 problems, Nissan has only covered one. I feel like instead of driving around in a new truck, I am driving a big, junk box now. Thanks so much for that feeling! No hole drilled for air conditioner drain. Water leaked all over the interior and blew out of every vent. Nissan fixed this. The paint on the rear wheel wells is literally falling off after 5,000 miles. After several frustrating attempts Nissan refuses to fix this, claiming it is environmental. The dealer even told me this is a design flaw that Nissan is not owning up to. The rear sonar now no longer works @ 8,000 miles. Nissan has basically told me No several times to the paint, claiming its environmental. I live on a normal street, happened at 5000 miles, none of the other cars on my street have this issue! I am at the end of my wits. I feel like not only do I not have a new car, but that Nissan stole $28,000.00 for me. If money were not an issue, Id dump this vehicle for a Chevy ASAP.

I financed my car December 2015 and on April 1st 2017 my car broke down on my after stopping at a stop sign. It was a Saturday at 5pm so no service centers were opened and my car read a warning Chassis Control Error see owner manual. Well when you looked in the manual all it read was to contact Nissan. Have my car towed to Nissan 24 on Monday morning where I found out there was a recall on the CVT Transmission. I was informed that day that my transmission has given out on me. They told me they dont know what caused it but it COULD have been because I only replaced one tire on my AWD vehicle. Town Fair Tire told me I didnt need to replace all. Should I replace all four tires every time I receive a flat??? Then he said that they received failed codes on the transmission. My issue is why after 16 months of having a vehicle does the transmission go. I did the proper maintenance, so I just called Nissan Consumer to see if Nissan will take the car back. I feel like I was given a dud. I used to drive a 2009 Nissan Cube but after 6 years the transmission went on that too so I feel like these car are being made with poor parts. This will be the last Nissan I purchase.

She easy to handle and the safety features are wonderful. And on top of that she great on gas and a smart car. Not to mention stylish. She has skid control. Everything is on your steering column full of safety features. You never have to take your hands off the steering. Equipped with backup view.

I bought a 2012 Nissan Versa CVT in November 2011. In the summer of 2013, it started hesitating and squealing when I lightly touched the accelerator to adjust my speed at freeway speeds. The winter of 2013, it started hesitate-surge behavior, like it was searching for the right gear, at freeway speed limits or when accelerating to freeway or city speed limits. Sometimes it was so strong I was afraid I was going to lose control of the vehicle. A couple of months later, I was driving 75 mph (the speed limit) on a flat stretch of TX190 when the vehicle suddenly lost power. I was only able to keep it at 60 mph by pressing the accelerator to the floor. I was only able to resume normal driving speed by taking my foot off the accelerator and then pressing it to the floor again.From what Ive read online, Nissan has had problems with its CVT for years, yet I was unable to get 3 Nissan dealers in 3 different towns to service this problem. One said they couldnt reproduce the problem. The other two wouldnt even give me an appointment. They basically said this is just how this transmission works - live with it. It got worse. I live in Central TX, and my parents live in Phoenix. The morning of March 21, 2014, my dad died. I found out at about noon, went home to make plane reservations and pack, then drove to the nearest airport, about an hour and a half away, mostly interstate.Less than an hour in, I started having trouble, so I stopped to eat lunch and let the CVT cool. Shortly after I started out again, one exit before the airport exit, the car suddenly dropped to 40 mph -- in a 70 mph zone -- and kept losing power. I had barely enough power to get off the freeway and coast into a gas station. I had it towed to a Nissan dealer, rented a car, rescheduled my flight for the next day, and booked a room in a hotel. I was gone for over a week. It took a whole week for the dealer just to get permission to replace the CVT after the mechanic pulled CVT oil pan and found excessive metal shavings in pan and inside transmission, so I had to rent another car to get home and to work the next few days.The invoice only said All Nissan genuine parts carry a 12 month/12,000 mile warranty, so I asked if that was the case for the CVT as well. The response was so outrageous - I asked for it in writing. I was told that, if I had bought an SUV, the CVT would be warrantied for 120,000 miles, but as I owned a Versa, it was only warrantied for 20.5 months or 60,000 miles, whichever came first. I had only had the car for about 1.5 years before the original CVT started to go. It died at 2 years 4 months and 34,167 miles, which means this CVT is warrantied to last less time and mileage than the original. Nissan should be ashamed of itself, and my government representatives should be ashamed to allow such a company to continue to do business in this country.

I have had to change the gearbox of my Nissan Lafesta thrice in three years. The car has two main problems. Loses power after doing 20kms; it suddenly stalls on the road and gives the check-engine light. Diagnosis indicates problems with a different sensor with every visit to the mechanic which is at least twice a week. I have had to replace the gearbox twice in three years and yesterday my mechanic recommended I change the gearbox again. This is the first Nissan I am owning after good experiences with other car brands. I WILL NEVER BUY A NISSAN AGAIN.

$5 fee to pay online? $10 over the phone? I refuse to be charged for something that really just makes their lives easier (paying online cost them a heck of a lot less than them having to pay a staff to receive and cash the checks). Theres no fee to mail a check, so thats what I did instead and I shouldve guessed, they never received it and explained that to me the day after payment was due. How convenient. Now, I have a $25 late fee + a $5 fee to pay it online. Way to go, Nissan. Chalk that one up as a $30 win. Thirty seven lease months from now, you will have forever lost a 28-year-old potential customer for life. I lease $40k+ vehicles, thats at least 50 years of revenue potential pissed away for poor business practices.

I bought a Nissan Rogue in 2012 brand new. Three years later my transmission goes bad, because Im over 60,000 miles Nissan will not replace my transmission. Im very upset with them. I expect a brand new car to last longer than that especially when I still have payments.

It hit 75 degrees today in California and I’m again reminded why I will never buy another Nissan. My AC doesn’t work in my 2014 Nissan Rogue bought new in March 2014 at Dublin Nissan. It hasn’t fully worked since July 2015 when it inexplicably went out in the middle of a road trip in 101 degree weather. My two passengers and I tried to bear it for an hour, but ended up having to pull over for 3 hours to wait til dark to drive home the remaining 2.5 hours. I took the car to Nissan Capitol Expressway two days later where they spent an entire day (and tank of gas) trying to figure out the issue only to come away with no solution. It only seemed to be replicable in 80 degree or above weather and after driving for more than 30 minutes on highways.I knuckled down and made it through the summer, the car had about 18,000 miles at that point and was still in warranty. December 2015 I took the car back to Capitol Nissan for 25k maintenance and had them examine the AC unit again. Another full day of “work” and no solution. The AC continued to work intermittently, I kept up with routine maintenance and always mentioned the AC issues when I was in for service and still under warranty, always at Capitol Nissan. By late spring 2017 the AC had stopped working altogether, no cool air came out at all and the weather was only heating up. In June 2017 I took it to Nissan with 37k miles on it (Nissan warranty stops at 36,000 miles) and had Capitol Nissan spend another whole day working on it.They immediately agreed it wasn’t a functioning unit and spent the whole day with it, by end of day finding a “solution.” This solution was to drain the freon from the system and re-fill, this seemed to solve the problem. I asked the associate why that hadn’t been done before to solve the issue and he said he didn’t know. I then asked how he knew it was fixed and he said he couldn’t guarantee it and re-read me the description of work done like I was a kindergartener who just didn’t understand. He then only charged me for the new AC fluids and “helped” me with the labor cost by charging me $200. I drove away angry and rightfully so as the AC unit stopped working two days later. I called the associate at Capitol Nissan to let them know and never heard back.I then opened a case with Nissan Corporate to have the car declared a lemon as the AC unit will clearly never work. In that call I told them I truly thought this was a one-off case and that until then I had actually liked everything else about my Rogue. I told the representative that if Nissan awarded me the new car I was actually planning on upgrading to the Nissan Murano and would finance that upgrade through them.Nissan Corporate kept my case open for approximately 18 hours only to dismiss it because the car was out of warranty, they offered me one monthly payment ($350) for my troubles. I did not accept this money as it didn’t even begin to cover the amount of time I had spent away from work and the money I had spent fixing this issue. The way Nissan has treated me has made it abundantly clear I will never buy another Nissan and as soon as I am financially able I will be getting rid of this junk Rogue and buying a Toyota.

Updated on 04/05/2019: I bought my Nissan Juke Shoro in the UK 2012 brand new. I live in Spain and had it shipped out to me. it never was a fast car but that was ok with me as I cruel around town anyway. A friend drove my car in 2016, it was the first time I had allowed anyone to drive her. He said it didnt seem to have any power and as there was a slight noise from the engine, took it to Nissan Dealers. I was told the gearbox had broken and it needed to be replaced, €10,000!!! I was out of warranty by age but was within milage. I had to fight with Nissan Spain for 5 weeks. They agreed to replace the CVT and I was to pay €1,000 to have it fitted, I was pretty annoyed but paid. Less than 2 years later the same thing, CVT gearbox had gone again. That was in Oct 2018, Nissan refuse to admitted that the car as a fault and now want me to pay €4,000 for a recondition CVT. Its now April 2019 and I have heard nothing. I ended up buying a little Opel for €5,000 with very little mileage. Nissan can keep the car, I wouldnt want it back now anyway. The service I had with Nissan every year was a waste of money. I am very very disappointed with Nissan and would never buy a car from then again.Original Review: I bought my new Nissan Juke Shiro Limited in 2012 and had it shipped to Spain. In 2016 after a friend had driven it, they brought to my attention that it had no power! Nada! To be honest I had always felt a bit un-at-ease when driving my Juke and felt I didn’t have much control on the speed but never through much if it. Especially as I had always serviced my car at a Nissan dealership approved garage and always got conned into paying premium instead of a standard service. So took my Juke to Nissan dealership and I am told the gearbox had broken, a new one would cost €10,000 including fitting! I was just 3 months out of my 3 year warranty but luckily within the mileage. So after 5 weeks of talk and waiting for decisions, Nissan Europe decided to replace the gearbox and I agreed to the €1,000 cost to fit it. It only had 1 year warranty but surely I wouldn’t need another new gearbox. 2 years later, 3 months after the premium service at Nissan... A friend drove my car and said the same as my last friend who had driven it in 2016!! No power! I took it back to Nissan garage, only to be told the gearbox was broken, again. Metal getting into the oil because 2 disks are grinding together in the gearbox... 2 months later, several phone calls, emails and messages. Nissan will only offer a 35% discount on a recondition gearbox €3,998! I can’t see how a faulty car manufactured and badly made by Nissan can be my fault. It cost me over £18,000 new.I am now out of pocket by €1,500 on rental cars and Nissan just don’t give a damn. I was never offered a courtesy car this time or back in 2016. This whole situation has had me sick with worry and not even having €3,998 to pay for the reconditioned gearbox that Nissan have offered! So I can having to pay another month of car hire cost, I am totally lost as to what to do. The head office in Barcelona that have also dealt with my case have been totally unprofessional and unresponsive to my phone calls and my emails. Needless to say, I would never buy another Nissan again???

I have received poor customer service on a vehicle that has been nothing but trouble since the day I drove it off the lot. I have reached out to your department, the dealership, the warranty company (Security plus Extended Warranty) and gotten no resolution. I purchased the car in 2011 excited to have my second Nissan, my first was a Sentra back in 1988, this vehicle also had transmission issues but Nissan took care of it. I purchased the Murano along with a three thousand dollar extended gold plus warranty. I had to return the vehicle the next day because of a cracked windshield that was noticed upon my drive home.After a few days the windshield was fixed. Then the vehicle maintenance issues began. In review of my records I note that my car has spent at least 30 days in the shop getting fixed. I have missed a total of 40 hours of work on the phone with the warranty company, the dealership, consumer affairs and driving back and forth to the dealership. (dealership is in Costa Mesa and I work in Chino Hills and live in Brea) not to mention the gas I spent going back and forth and the pure stress of having to fix my car over and over again never feeling secure to drive it other than to work and back.I have attached a copy of proof that 3 different transmissions were put into this car and that multiple major items have had to be replaced, most recently the radiator which happened at night and I was not near a dealership and had to pay 900.00 dollars out of pocket to get fixed. I am still waiting for the warranty company to get back to me on this but from my previous experience I am not hopeful.The biggest disappointment came when my car had spent over 2 weeks in the repair shop having the entire engine rebuilt, transmission issues etc. and only after a couple weeks the vehicle began to have new issues, I took the vehicle to the dealership and they said it was the catalytic converter. I called the warranty company and was told by two representatives that this was a covered item. The dealership reported that it was not covered, which made no sense. I then contacted the warranty company again and they had a specialist review the issue. I was informed the catalytic converter was covered if it was welded on the vehicle but not if it was bolted and mine was bolted.This is absurd. How the company chooses to make it should not be the customers issue. This is a Nissan issue. Not to mention knowing that the vehicle had previously had so many serious problems how could they not correct this? That is just poor customer care! I filed a complaint with your consumer affairs department because I no longer wanted the vehicle and it was clear that the vehicle is a lemon and I could not afford to fix the catalytic converter. I had already paid too much for the car to begin with. I was informed that it did not qualify for the lemon law and there was nothing they would do. They mentioned something about it needing to have had more than one transmission replacement. I couldnt believe it. It was obvious Nissan did not care about their customers or their reputation and that they did not do their research because it had had more than one transmission issue.I used Yelp, Facebook and Twitter to express my justified dissatisfaction and was contacted by the Dealership but still nothing was done to correct the issue. The cooperate offices were aware of these issues and my dissatisfaction and still no one did anything to correct the problem. I am left with a broken vehicle which I cannot get rid of because I am paying for an extended warranty that will not help me. I am upside down, paying almost 500 dollars a month on a car I am afraid to drive. This is no longer a vehicle problem but an actual safety concern.A few weeks after the catalytic converter issue I was driving down a main hwy and the car stopped, the radiator was shot and the car was overheating, no warning at all. I was able to get help and pull it into a repair shop. The vehicle was fixed for 900.00 dollars, money I did not have. I was left with no car, stranded at night and for the next two days.Now just a month later the car is making another strange noise and I have issues with the steering. (the steering being something that was a problem before) I return again to the Costa Mesa Dealership where the maintenance supervisor sits with me and reviews my entire record. I explain my frustrations and he agrees to look at the car. I am waiting now to find out what is wrong but at this point I cannot pay to have it fixed and I do not want the vehicle. I should not have to roll the upside down amount into another car and I should not have to pay for the radiator or the extended warranty that did not cover everything as I was told at the time that it would. The exact words of the dealership were if you get this warranty it WILL COVER EVERYTHING but for regular items such as brakes, tires, oil changes. Apparently that is not true.I take my car in every 3,000 miles an oil change, I even use upgraded oil. I have tires rotated, I keep it clean and I drive it with care but it doesnt matter the car just doesnt run properly. Please review the service receipts and tell me how this issue can be resolved? I do not want this car any longer and I do not feel safe driving it. I want to be reimbursed for the warranty and the radiator, and I want the vehicle gone. I will be happy to purchase another vehicle from a NISSAN dealership but I do not want to be penalized for the issues with this car. In other words I still owe 11,000 (3,000 is the warranty) and the car is not worth that, this is not my fault and I should not be penalized for it.The bigger issue is that Nissan is showing that they do not care about their customers safety or the quality of their vehicles. When will Nissan correct this issue? When the car stops on the freeway because of another problem and I killed in an accident? I cant imagine that a company is that greedy and has that type of customer relations. Although it appears at this point that is accurate. I am hoping that this issue can be resolved and that I can once again take to the road in a safe vehicle. Thank you.

Nissan is one of the most crooked companies in the world. Many people do not know that they have been committing criminal business practices for ten years now by fooling consumers with their fancy CVT transmissions that have prematurely failed on tens of thousands of Versas, Sentras, Rogues and other models and it is a disgrace that they have been allowed to get away with this kind of egregious behavior for so long. A class action lawsuit was filed against Nissan, but many car owners never received the details of the lawsuit until it was almost in settlement which settled in March 2020. Sadly this court in Tennessee and all the crooked lawyers attached to this class action lawsuit really received all the benefits of the settlement but tens of thousands of Nissan owners were left out in the cold because they sneakingly increased the warranty to a random 84,000 miles when many many transmissions have failed after that mileage but still very prematurely. I am one of those victims and had I known about the crookedness of this disgusting company I would have never purchased my 2015 Sentra from Hertz. My transmission started showing failure issues at approximately 70,000 miles, but it finally totally failed at 99,000 miles. I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I am not done with this, but because of the pandemic, I am not able to reach the news media investigative teams to report this crookery. It is an unconscionable act that Nissan has duped 100s of thousands of customers the last ten years. I intend on writing to the newspapers to further expose these crooks. They do not deserve being in business, and if people knew how the company was run and their ex CEO is an international fugitive, people maybe would stop buying their cars. Adding insult to injury I just received a disgusting piece of mail that Nissan has been forced to send to Nissan owners extending this disgusting warranty only because they were mandated to do so. What about the other 100s of thousands of customers who already got screwed? And furthermore, they have made it so repair services cant rebuild them, they have to purchase an already rebuilt transmission probably from a company that is connected to them. The cost is prohibitive for most of us, a whopping $4,000. My poor car has been sitting outside unable to be driven for seven months now and furthermore these cars will have no resale value due to the criminal business practices of Nissan. Couldnt get any worse than this!