I gave my car for the service which supposed to be under warranty. Initial phone from customer service asking for $300 and later on final bill more than $500!!! For flushing the fuel path!!! The labor rate was $135.0 per hour and calculated for 3 hours. Most of the service person I encounter as novice apprentice!!! And the topping was the annoying service manager (Mike) seems that he was hand picked from. I believe the Nissan business in North Vancouver is very dull and slow and the service manager wants to make money but its a rip off.

I purchased a 2008 Nissan Pathfinder in October of 2008, with about 20,000 miles from Stockton Nissan. About 3 years ago the VDC Off light came on. I took the car to Stockton Nissan to have the transmission flushed and asked them about the light (The car had less than 60,000 miles at the time). Was given an estimate of $1500 for the ABS Actuator Sensor/Pump and $600 to install for a whopping total of $2100.00. I declined because other than the Idiot lights the car runs good and the mechanical gauges all check out. Then the BRAKE light and ABS light. Then the check engine lights started coming on and off and the speedometer and odometer would go on and off with them. However, my car registration is due in December of this year so I need to smog it. I took it to a shop and they charged me $400 to replace the speed sensor on the right front tire. It smogged, but 400 dollars later I still have all of the Idiot Lights off and no speedometer or odometer. I have contacted the Nissan Consumer 800 number 3 different times. Nothing was done. This should be a RECALL since other Nissan owners are having the same issues. I guess since it is not a SAFETY ISSUE, Nissan can get away with ignoring this issue. This is my 4th Nissan AND WILL BE MY LAST NISSAN, unless this issue is addressed by Nissan. By the way, this is first review/complaint I have ever written.

I am having a bad experience with the 2002 Altima 2.5 engine. I have read several complaints that has the same thing in common. The faulty part that Nissan will not replace is the pre catalytic converter that has caused damage to my engine. This is a very expensive fix. I would like to be reimbursed of my out-of-pocket payments that I had to spend to fix the engine, amounting to $2500. I bought the brand-new car. Ive called Nissan, of course, but they told me that they could not help me.

We have a 2013 Nissan Altima that started having drivetrain issues around 85,000 miles. The unreliable, poorly designed CVT seems to be the issue. After getting 2 quotes from 2 different dealerships, (one at $3742, and the other at $3565). I asked the dealership to see if this could get covered under good will or for Nissan to cover some of the cost since the extended warranty covered the car to 84 months or 84,000 miles. The claim was rejected because they said the timeframe was too far out. Nissan knows they have problems with this transmission, otherwise they would have never been forced to extend the warranty on 2003 - 2010 Nissans for 10 years or 120,000 miles or the 2012 - 2020 models for 84 months or 84,000 miles.Nissan should be held responsible for covering a defected product that they continue to use. Please dont make the same mistake I did, do your research and do not buy a car from Nissan, especially one with this CVT system. I am having an independent shop to fix my car because I refuse to give Nissan anymore of my money. I for one will never buy a Nissan product again!!!!

I experienced transmission problems with my 2009 Cube which has 70,000 miles on it, Nissan says it has an extended warranty on the transmission of 120,000. Not so! I have broken down 3 times on a major highway after the car will not shift out of high gear after driving 65 to 70 MPH. It then will crawl to a slow dangerous speed. I have paid for 3 $250.00 tows, missed my grandsons graduation and been stranded late at night for Nissan to tell me they can find nothing wrong with the car on their diagnostic machine. THEY REFUSE to recreate the problem on the road as they cannot spare the man power.This is not a safe car and I can no longer drive it and feel safe. Needless to say Nissan is more than willing to put my family in a life threatening position to save a buck! We called Customer Affairs several times and they tried to convince and remind the dealer, Courtesy Nissan of Tampa that the transmission was under warranty. No avail. I found my car in the back lot after they had it for 8 days. They were happy to charge me over three hundred dollars after my second tow to flush the transmission which did nothing. Pretty sure they did nothing to try and help me. Never in the time I owned the car did I get honest service at that dealership. I had tire sensors replaced a few times and gave up because they have never worked and spent many nervous rides thinking I had a flat. I will never buy from Nissan again and I warn others to do the same. They do not care about the safety of their customers.

Bought the used 2012 Nissan Sentra S in July and after starting to drive it, kept hearing a popping and clunking noise coming from the passenger side rear area. Pops and snaps when turning the wheel right and braking and straightening the steering. I have spoken with other owners of the Nissan Sentra and they have the same issues. Some customers have spent lots of money trying to resolve the issue but I think Nissan needs to step up and take the responsibility for a faulty design. Other Nissans owners are having the same issues. Scary to drive and seems difficult to diagnose, but may be coming from the steering or wheel area. Please help us to keep the reviews positive for Nissan here in Smyrna but at this point it is not a pleasant experience.

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or cant help with this matter.Glory be to GOD. I received a call in 24 hours from the same advisor that quoted me the $4,300 dollar a day before stating Nissan will take care of the cost of my transmission which has 0 miles and I would only have to pay the labor cost and I also receive a warranty... I believe Jesus touched somebodys heart at Nissan Consumer and I thank JESUS for it. The labor cost is between $1,000 - 1,500 dollars but Im trusting that it will be fair. Im encouraging anyone that is having a difficult time with the repair of their car to Contact Consumer Affairs and see how they may be able to help them...

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, its on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. Im a 67-year old woman who lives off SSI in Vegas. I dont live in Illinois.

Went to the local dealership twice for assistance in obtaining a nav update for my 2013 Pathfinder. Got bounced between the Head of Service and Parts multiple times and was finally told I guess you have to go online. Well after searching for about two hours I came across a Nissan page with a map update promising to be the latest and guaranteed to work on my vehicle. I placed that order. This was on a Friday morning. As I checked out and finalized the order I was redirected to none other than the main site for Nissan Nav updates that I had been searching for on the web for hours. Unfortunately, running my nav and vin showed that the order just placed was a three year old update. Finally found the correct update, ordered it and placed a call to customer service to cancel the first order. Sat on hold for an hour and got cut off. So I sent an email to customer service explaining the problem. No luck speaking to anyone Saturday when they stated they were open just another hour on hold, Monday evening sat on hold for an hour till someone picked up. Was helpful and said hed put me on hold for a few minutes and text instructions to return the first order on their dime when it arrived, and oh, by the way he said that one would NOT work in my vehicle. After about 3 minutes I got a fast busy, then a long squeal and then sat on hold in silence for another 45 minutes till I gave up. Now another email to customer service - their response was when it arrives call customer service - thanks but no thanks - Ive filed a complaint with Paypal which I used to pay the first order. Will try again tomorrow. I know for a FACT Toyota, Chevy, Ford, even Hyundai and Kia have customer service that is FAR superior to Nissan, this was the last thing I expected, God help me if I ever have a real problem. This will be my last Nissan. It is back to Toyota, Chevy or Ford for this man, Ive had them all, plus Hyundai and Kia all have better service and run just as good and have just as few, likely less problems and the body integrity on all of them is much better.

Ive had the privilege of driving 3 Nissans because our family owns 3 models: a Sentra, a Vanette and an Exalta. I first learned how to drive using the Vanette. Simply put, its my favorite car brand. Ive also had the chance to drive other car brands, but I just dont get the same feeling as when I drive a Nissan. Ive been driving for 12 years and I hope that when I can finally afford to buy my own car, therell be an awesome Nissan car waiting for me to buy it. BTW - that Nissan Juke advertisement with the typo was genius. Kudos to Nissan for thinking of something brilliant to promote their SUV. Cant wait to see what they have to offer next!

Having CVT issues with a 2012 Nissan Rogue that is still under warranty. Called the dealer to schedule an appointment and was told that it will cost me $92 to have it inspected. What good is a warranty if you have to pay for something that is under warranty?

I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (Riverside, California) allowed me to register it but said I must send a certified letter to Nissan Corporation to obtain the Title. So I sent Nissan a certified letter requesting a title and they sent it back to me without even opening the letter. Then the DMV said that I needed to buy a bond and they (the DMV) would make me a new Title. So I bought a bond and gave it to the DMV. Then I received a letter from the DMV from Sacramento, California stating that I would still need to contact Nissan Motor Acceptance Corporation to obtain a Title. My friend paid this truck off back in 1994. There is no reason that I know of for Nissan to withhold the Title. I cannot get in touch with anyone from the company. My registration expires in October of 2014. Please Nissan call me and lets get this problem solved.

Bad gas mileage. Never got more than 23.5 MPM on my 2014 Juke.

I bought a 2018 Altima with 40000 mi on it. Just rolled 87000mi and the CVT (transmission) failed. Spoke with Nissan consumer affairs and after they acknowledged issues with the CVT in specified models including Altimas they refused to even partially offset the cost 4000.00 to replace the CVT due to it exceeding the 60000mi warranty.. BUY AMERICAN. At least then you have the protection of a 100000mi warranty...

This is the first time I have purchased a Nissan. I am pretty sure I will never again. I have been to the shop numerous times for things that should not be happening in the first year. The underneath trim which is supposedly useless has fallen off twice. My brakes squeaks (which I dont understand why) never had another car that did unless brakes pads need to be changed. Oh and that has already have been done. The wheel well had to be replaced twice as well.Along with all the starter issues. Seems to me that pieces of a brand new car that has been repaired twice on two separate pieces should not be falling off. And for Nissan not to care that I have been to the dealership as often as I have. I think I have been there way too often for my liking. Very disappointed in the things happening to this car and Nissan reaction to my concerns is so concerns of theirs. When I first purchased the car another customer by the car talked so highly about Nissan in general so I was excited to have a good quality car and that is far from what I have had since purchasing.

The salesman troy said my credit wasnt good, only qualified for the Nissan Rogue, I could get refinanced in 3 months to lower my payment. The finance guy ran my credit 15 times without my permission and he wont remove the it by calling the credit bureaus. He had me sign the papers for a lender only to call me a week later and say the deal fell thru. Come back in and resign. When I refused and said I wanted to cancel the deal, he became loud and disgruntled. He said, You cant change your mind and we already sold your vehicle. I tried to refinance 3 months later and was told by the lender they dont do refinance on their loans. Now I am stuck with a high payment.

I would like to thank you for the most demeaning experience of my life. After approximately (3) weeks of being told to come pick up my car (3) different times, paying for insurance on a car I was unable to drive off the lot, producing every piece of information/documentation requested via e-mail and/or in person, never receiving one correspondence to e-mails sent to Ms. ** in the finance department; sitting in the lobby waiting to meet with the finance department for over (2) hours on (3) separate occasions, only to be told by the car salesmen I needed one more thing and come back tomorrow since it was now after 8:00pm; on one occasion I told the salesman I didnt have much time because I had to pick up my kids from practice by 8:30 I walked out at 9 because he was taking too long. I still sat there for over two hours when he assured me it would only take (15) minutes.On a different occasion I left to get something to eat and brought back dinner for the salesmen since we both had a long day; then being accused of falsifying documents by Ms. ** in the finance department because I misunderstood when she asked me for my PG&E bill I thought she needed Proof of Residency. I had no idea she needed to see the balance owed. When the salesmen explained this to me I apologized for the confusion and asked if they had a computer/printer and I replaced the document within two minutes; next, the salesmen informed me that I needed to lower the balance owed on my PG&E, which I did by making a $200.00 payment and making arrangements for the balance thing next morning; the manager called me and apologized since he had no idea I was still going through this he assured me this would be taken care of once he spoke to the owner tomorrow!All I could do at that point was cry after having to explain what I had been through and was STILL going through; 3 weeks later, I finally met with Keith in Finance 2/14/16 to sign the documents (they removed Ms. ** from the deal since she was so rude and cold to me the ONE time I actually did speak to her and the accusation/lie she told when they had to speak to her about how I was treated. I guess that was her justification; I left with the car. Happy, not so much humiliated and stressed, most definitely! I asked Keith if they could repair damage (a small crack) on the car, he replied yes. Justin (my salesmen) scheduled an appointment for me.When I showed up at the service department to drop off the car during my lunch hour, I was told I had no appointment and they dont make these types of repairs there so Id would have to wait until the salesmen came in at 2. I called the office to inform them that I would be late coming back to work. As I waited an hour for Justin, I was once again embarrassed when approached by a different salesmen. I said I was waiting to find out about having a crack on the car repaired, he asked, Why? Its not like you bought a $30,000 car. Then! After having the car for just over (2) weeks I was contacted by Keith in the finance department on a Sunday afternoon, letting me know the financing had fallen through and they needed the car back by Monday (the next day). I was in Los Angeles for my daughter. I stepped out of our hotel room so my kids wouldnt see me crying again. I contacted the finance company directly. SHE INFORMED ME THAT I NEEDED TO BRING DOWN THE BALANCE ON PG&E BILL BY $600.00, which I did just to keep my car for me and my children.Mind you when I first arrived after being convinced by a DJ who promotes events held on the lot to come there because everyone is so wonderful. The very first thing I said to the salesmen is, I have been through so much financially. I have horrible credit, a $1,500.00 down payment, and a job that I have been at for almost 16 years. If you cant help me I totally understand. He assured me that he would do the best he could. He ran my credit, laid out different terms so I said, Thank you, I cant meet those terms and left. They called me back saying THEY COULD HELP ME. Had I known I would go through so much humiliation, stress, tears and two migraines I would NEVER have gone back! I am a single mother. Paid once a month. I had to give all I had at that moment to keep the car (which included the first months payment I had set aside and money to get us through the month. I will be late on my first payment.

My wife just had an accident today, 31 Jan 2012. It was a front end collision with her 2003 Nissan Sentra. She rear ended someone when she was driving 50 mph in a 55 mph zone. The braked car moved 75ft before colliding the driver side front end into the truck in front of her. The truck received little damage; however, her Nissan was crushed in the entire drivers side front half. The airbag did not deploy, and she stated the wheels would not turn to avoid the truck in front when she was braking. I took pictures and a video of the car and the entire scene. The police officer stated it was strange the air bag did not deploy, it should have. We just had her car serviced at the local Nissan dealership a couple months prior. I am wondering why the wheels locked when braking and why the airbag did not deploy. The car is totaled.

I recently purchased a 2018 Nissan Titan XD diesel with the midnight package. Everywhere online Nissan advertises that the midnight package XD comes with a bed liner, floor mats, wheel well flares, and more. The dealership I purchased from was nice when I bought my truck. The next day were complete jerks when I went back to ask for floor mats only. So I called customer service with Nissan and they did not do anything and did not care. Flat out told me I was just out of luck. The truck is a piece of crap. It has no power. It is not a diesel. I do not know how Cummins whatever advertise their name on that piece of junk. Save yourself the hassle. Buy a Dodge or a Ford. Stay away from their junk especially Empire Nissan at Lakewood.

I have a leaking sending unit on my 2015 Nissan Sentra. I opened a case report with Nissan Corporation 2 weeks ago, Sept 1, but have not received a call back from Nissan during normal business hours despite 6 calls Ive made to the Nissan Customer Representative over the past 2 weeks. Nissan has a recall for the same problem -- on the 2015 Altima and 2015 Maxima -- an improperly installed ring on the sending unit, resulting in leaking fuel. I cannot get any assistance from Nissan as of today, August 12.Additionally Nissan sent me a letter earlier this year (the letter of course is not dated but I received it this past spring 2019) advising that I might have a complete blockage..in the EVAP tube located between the fuel tank and the evaporative emission canister. While this is different from the problem of the leaking sending unit, it illustrates that Nissan clearly has multiple problems with defective fuel pump assembly parts and/or improperly installed fuel pump assembly parts.

Have been ripped off and treated so poorly! I paid for a brand new Nissan Ultima. Before it had 30,000 miles on it the thing over heated three times shutting down on the side of the road! A fire started under the hood. They would not even come and get me or tow the car! I had to pay for it even though I got roadside service! When I called for help they said I wasnt eligible then the next day they said they wouldnt refund the tow! Then the heater broke! They said they found the problem and fixed it but when it broke again in two weeks they refused to even look at it saying nothing was wrong with it to begin with and they couldnt spend money to keep trying to fix it. They never fixed it. They kept saying it was fine. LOL so patronizing and unhelpful. I wear coats in the car now. I applied to Nissan corp for help. They stalled me two months then said no. Dealer only said the repeated overheating and fire was a bad alternator that we should have caught but they wouldnt replace the car or engine. On a NEW car??? Other shops now tell me the heater malfunction is due to the critical overheating and that many other systems will be significantly damaged. I asked what are the specs on the heater: they said, Ohh we dont have any. Lemon laws are useless if they can get the thing to drive off the lot. Shame on them. I was ripped off. Karma will get you boys.

I purchased a CPO (Certified Pre-Owned) vehicle from a local dealership. 12 hours after I got the vehicle home it absolutely reeked of cigarette smoke. This is not hyperbole: the garage smelled like an ashtray the second morning because the car sat in there overnight, windows up. The entire garage. In the 167 point Nissan Certified Pre-Owned inspection smoke odor is called out as being checked for and Meets Standard, Replaced, or Repaired/Adjusted (the check for my car indicated Meets Standard). I struggled with the dealership to get it fixed but they stonewalled me past casually trying to fix smoke odor that all the advice online says cant be removed with the methods they employed (ozonator and bombs). From Nissans website: Can all Nissans be Certified? No. Most important, pass a comprehensive 167 point Nissan Certified Pre-Owned inspection.When I called Nissan corporate about being sold a car that was obliviously doctored just enough to not exhibit smoke smells during the sales process but is now undrivable because of the toxic smells inside the vehicle I was told that this is between me and the dealership that sold me the car. I asked them directly: So you are telling me that Nissan made a CPO promise to me that included no smoke odors and is now unwilling to stand by their customer. The response was, and I kid you not, was Yes. Furthermore, there was no concern or followup that the dealership was playing fast and loose with the inspections and the how the dealership dishonestly presents CPO cars for sale. Based on this experience I will never buy from Nissan again. Its all promises until they get a sale, then you are on your own. I wont be doing any more business with a corporation like that.

I like the computer system that lets you know when it is service time. I also like the alert system, the stereo system, back up camera, systems for telephones, the windshield service, the mobility of the seats, steering volume to be adjusted when needed, the way the seat adjust to help with visibility, the built in coasters for handling drinks, and all the compartments that hold important papers. I also like the way my plan is set up, the mileage that I get, the attitudes for the workers that is provided when servicing the car and the service that they supply. However, I dislike the way the system is set up for more payment when something breaks on the car, having to put more warranty on the car and the warranty that comes with the brand new cars, and the price of the tires. But still, I love the car.

My Nissan runs good and its been good to me because its easy to drive and wastes less gas. But the headlights look weird and I think different lights might make it look better. I also think thats a small car but with so much space use. It still great and I love it so much!!!

My car has been in the shop since December 13, 2016 and cannot be repaired because the wiring harness is not available. Nowhere in the USA and they do not want to bring it from JAPAN. Nobody answers you, the customer service and parts dont do anything to solve this problem, they do not give you an update, meanwhile I am paying for a lease car that I am not able to use, and they do not want to give me a loaner until they finally bring the part, and they do not want to pay for a rental. Nobody knows when the part will be available.

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the Transfer Case had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.

If I could rate Nissan a 0 I would. All around terrible service from the advisors up to management. Brought my vehicle into Pine Belt Nissan of Tomsriver NJ. I had what I believed to be a stress crack across my windshield. The advisor along with the service manager both looked at it, and clearly said they could NOT find any point of impact, obviously with that being said it would be a factory defect. They sent all my info along with photos to Nissan corporate. Who I went back and forth with to have it covered since the glass had NOT been hit. Anyway it had been denied all across the board. Not a single person could provide an explanation on why the glass broke, of course they only work there but know NOTHING. I even asked them if they could Pay half the cost. Again was told NO. I would of happily taken aftermarket glass didnt have to come from the factory. Im guessing Nissan knows nothing of “goodwill”. Customer service is TERRIBLE! They cant even do the right thing for their customers, they would much rather lose them instead. Nissan is pathetic. I would never ever lease or purchase anything from this awful awful company again! Everyone else tell your friends and family! All they could come up with was, Sorry car is not in warranty, spare me Nissan. I will never serve my car in any Nissan service center again. Nissan does not do the right thing and thats the bottom line! Poor product and terrible employees.

How can the government say rear end crashes will be helped by the very technology that will cause them on the other end? Our 2018 Rogue suddenly started braking, with no reason!! We bought it just a month ago. Was driving 30 mph on a neighborhood road. The car made a loud grinding sound and suddenly stopped dead still. No cars in front or back. No metal plates in the road (I’ve heard things like that, or railroad tracks, even small birds, etc. will trigger the faulty sensor and cause the brakes to engage!). This is a known issue. And is very dangerous and could be deadly. The dealership says they have received no information on this from Nissan, although we have found bulletins issued several times and have printed them out. People will be killed because of this bad technology.

I came across the mission of your company on your website. Since months I have serious and justified doubts on this mission. Let me explain: My Nissan Trail (1 year old - warranty) that I bought last year in January 2016 in Windhoek, Namibia has been under repair since 27 August 2016 until today (!) after an engine jamming. A long story of promises by the local Nissan dealer has been culminating in a statement by the dealer last Monday, 6 March 2017: We are sorry the engine has no compression and we have to bring it back to repair to the engine workshop. So I am waiting now for more than 7 months for my car with now not any prediction when it is going to be ready. And if it is could Nissan warrant that it is functioning? Engine repair is not standard anymore in Europe, but is overtaxed to customers in Africa. All this questions and more in detail I addressed in a written complaint to Nissan South Africa with not any answer so far. I hope you can address this mismatch between your mission and my experience as soon as possible. A frustrated customer.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

They approved a one month extension, then pushed us one day over the 30-day mark by their own incompetence and now refused to remove this one and only credit glitch even though we were longtime, paying on time customers. Nissan is mean-spirited and inconsiderate to their customers and should be blackballed by all of us. In fact, dont even buy Nissan. I was going to buy another Titan, but this pushed me over into the Chevy column for all time no matter what they come up with. They might as well not even exist anymore. Theyre dead to me.

We bought the Nissan Micra in April 2013, in Oct it met with an accident wherein the front was completely damaged and pressure was high. When it banged the other vehicle however AIRBAGS for the driver seat did not open. It should have opened that is the reason we bought this airbag feature to save the life for thatperson whose driving however it did not met with the expectation and it could have been caused a LIFE. Therefore I want this incident to bring to your notice so that it can be resolved with the compensation. Also on 3rd of Oct 2013 we have given the car to fix at HIND NISSAN at Chandighar and till date it is standing in the same condition without even start repairing of it and the excuses they are giving that brand like NISSAN does not have needful parts available at the showroom. After more than 60 days got to know the exciting news that repair will start on 1st week of December not before and that too if the parts will be available. This is really annoying so please look into the matter and do the needful as your assistance will be appreciated.

Four years ago, I was told a recall had to be done on my 2011 Cross Cabriolet. After the recall work was done, the roof would not close correctly. I have taken the car back to the dealer several times over 4 years. Each time the problem gets worse, not better. Nissan USA is no help. The dealer is no help. Nissan no longer employs mechanics; just employs inept part changers. No wonder Nissan is tanking.

I have always been very proud to say that I have purchased all of my cars from Nissan. I’ve been loyal customer to Nissan for 20 + years, buying all five of my cars and referred many of my family and friends who were looking for a car. My financing company for my Nissan Altima is Nissan as well. I travel many times a year and rent my cars through Nissan. Corona Nissan and Downey Nissan have been my dealerships. Tim ** is my loyal dealership representative who always took care of my car buying experience. Because of him he had proven to me what great customer care and loyalty Nissan has toward their customers.On 1/20/16 I got off work and attempted to head home. The indicator or key was lit up on my dashboard. I figured it was the battery in my remote and I could replace it. I stopped at the store on the way home. My car didn’t start leaving me stranded. After being towed to Carson Nissan, I was informed that the reason it didn’t start was because the Intelligent key malfunctioned and it would cost $1018.23 to fix. I had to borrow money to get this fixed. Looking in the owner’s manual, it clearly states that it is a Malfunction which to me is an issue that needs to be handled by Nissan.I contacted Nissan Consumer Affairs in hopes that I could get some kind of financial support with this situation. The agent that contacted me within 24 hours left a message and said they would be making a decision on the matter within 7 business days. I tried to call her back to discuss the situation but receive a callback. I received a call denying my claim. I was told that this decision was based on the year of my car, mileage and my warranty expired back in July. Of course, for me, I was VERY disappointed.As a customer of Nissan I should have had the opportunity to be able to talk to someone that listened. Every time I called Nissan ConsumerAffairs I received an answering machine. The agent I spoke to I felt didnt listen. I believe that this decision was completely unfair. Not one person asked what kind of customer I am to Nissan. I always believed that Nissan took care of their customers but now that isn’t the case. Through the years, I have never contacted Nissan ConsumerAffairs for any kind of assistance. I understand that I am responsible for my car’s wear and tear. I would never take advantage of the company that I have always thought so highly of. However, in this matter, I feel that because my owner’s manual says malfunction this is an issue that Nissan should be responsible for. Due to this decision and how it was handled, I will NEVER buy a Nissan nor will I ever refer my friends and family members again.

Back on April 25th 2020 I traded in my Nissan Rogue sport at rt 46 nissan in Totowa nj. I leased an Altima. I find out at the end of October that the paperwork was not done and they say I am delinquent on my rogue. I have been going back and forth with the dealership and nissan corp for 2 months. They have destroyed mine and my wifes credit and it is December 29th and the problem is still going on. I will never buy a nissan again and I wish I could get rid of the one that I have now. If anybody needs a new vehicle I would not suggest 46 nissan or nissan corp at all.

Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.We were told by a Nissan mechanic that Nissan is fully aware of the issues with the transmissions in the 2013-2015 Nissan Altima and yet they won’t do a recall or provide assistance to owners. This is heartless and senseless of such a major company. Lost and dont know what to do as this is major, while we are in the middle of planning our wedding, daughter car went out and its the holidays. Real nice Nissan.

I bought a used Nissan Note automatic just over a year ago. The mileage was 8100. My daughter uses the car to go to and from work. The car now has 12,500 miles on it. I had a gearbox problem and took the car to Nissan authorized dealer. The dealer said that the automatic gearbox needs replacing and it will cost £8545.00. I believe that there must be factory defect since the gearbox should not give problems at 12,500 miles. Nissan is not accepting responsibility. The car is 4 years old. The warranty expired 6 months ago. What can I do? How do I take Nissan to court on the grounds that this is a manufacturing fault?

Nissan has the worst customer service. I have been a valuable customer since 2011 and have never missed one payment. I was informed that the company did not receive one of my payments and instead of notifying me, they sent me to creditors. I am convinced someone from the company took that payment and pocketed it. Because of their carelessness, I have been put as delinquent after only missing one payment; and instead of helping to resolve the issue, they said theres nothing they can do! Horrible customer service and bad manager! Nissan needs better employees who know how to interact well with customers, try to find solutions and dont catch attitudes with customers who spend their money in this company. I will never recommend anyone to ever purchase a vehicle with Nissan!

My transmission went out at 5 years old and 74000 miles on my Nissan Murano. There were absolutely no positive comments about Nissan the corporation. After receiving the horrible news. The reason my vehicle felt like it was in neutral all the time was because the transmission was out. Patterson quoted me $5200. I called a local transmission shop and they said they would do the job for $4300. I asked Patterson about it and they said they would match the other shops price... WOW. Then I said, Well I may have definitely not had $5200 but I still dont have $4300 so I decided to call Nissan the corporation. Still within the years warranty but not the mileage warranty. They did not have to do anything. I went through the process of the phone answering service. Talked to one person then to another. The lady said on a Wednesday that she had 3 days to get back to me with an answer. All this time the dealership had our vehicle and had not been authorized to do the work. I felt like if I made it look like I could afford it by authorizing the work to be done that it would be a no brainer and they would not feel the need to help me out. Soooo all in all my vehicle had been at the dealership for one week now... The corporate lady calls and tells me that Nissan would pay for half of the repairs. Well that was not the whole repair but I felt grateful that I didnt have to come up with 4k. And plus I had already negotiated their repair shop down $900. Every little bit helps. I could not find anyone else who had the same circumstances that I did. Well I thought I would write this review because of how Nissan took care of me and so maybe someone else would find some courage to call and see if they would help their case. Nissan transmissions have had a rough path here over the past 10 years although I did not know that when I bought one nor all the way up till I had problems with mine. Once I authorized the $2150 which was my part then it took them 3 days and I had my vehicle back. Also I had already made up my mind that no matter what decision they came up with I was going to be nice and say thank you. Even though it wasnt the full amount I said, Thank you maam I appreciate it so much. I think she was totally thrown back and said, You know what let me give you my direct numbers and you can call me any time with an issue on your nissan vehicle... well there you go its pretty much against my nature to be nice when Im upset but hey Gods in control anyway right??

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

Im so mad. I bought a used Nissan 2005. Never got told the transmission was rebuilt just a few years ago. The car is giving me nothing but problems. Its one thing after another. I have only had my car since January. Took me till April to get it running. Now its broken down in my yard and I cant use it. Nissan needs to do recalls because my electrical is screwed, oil is everywhere and the car stalls and dies or wont start so much I want to scream... Anyone need a parts car in NH. Put 1500 into the car but cant continue to do it. Its an awesome car when it runs and just when you think it wont stall it does in the middle of a rotary on a main strip.

My car decelerates when I get on interstate and I took it to the Nissan dealership. And theres no codes showing up and she told me theres nothing that they can do about it until they have a code. So they rather for the car to kill me than to fix the problem. I will never buy another Nissan. You would think buying a new car you wouldnt have problems with the transmission.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.

About 2 months ago, when leaving work one morning, my dash lit up - ABS failed, slip, TCS and service engine. I shut the car off and restarted (it was 2AM, no one to call), same lights, but I had to drive home for about 18 miles. The brakes work. I called service the next morning and took the car in to be checked. The ABS module had failed. The dealer has been unable to get the ABS module to repair my car, the way this system was designed. The failed module was drawing power from the battery all the time so I had to disconnect and reconnect the battery every time to drive and park, to avoid having a dead battery (I work for a 5-star resort in transportation. Meaning, we provide service 24/7 to our members and guest). The solution was to disconnect the module from the battery. Now, not only do I not have ABS, no speedometer or cruise control, this is now a matter of safety and not just the convenience of having the vehicle I purchased. The dealer was unable to get the delivery info for replacement.

The Nissan was a smooth ride and engine was quiet but there were other problems that made the car very weak although the price was very good. Had so many problems that I traded in car for another and service was not that great with replacement parts needed often and the same problem kept occurring which made me question whether car make was viable. There were many problems with fuel pump that had to be replaced several times and gas tank was very small so had to fill up frequently and originally car just stalled in the middle of the road when driving due to malfunctioned fuel pump which was very dangerous.

Way too long to explain it all. Took car in for oil change, was told there was a recall on CVT trans, they reprogrammed it. They made the trans skip. Brought it back, they said trans failed, then called 30 minutes later and said, “Pick it up. We do not know whats wrong with it and have no answers.” Was told to call in MONTH. Talked to EVERYBODY... no answers. No one knows. Then on my own took it to another Nissan. Was told NUMEROUS stories. Right now I am at 38 days. I am writing a book about my horrible experience. Not only THEY wrecked the trans but the treatment was horrible. I cannot include the details as there are too many. Anyone would be a fool to deal with these guys. My book will be out soon.

I bought my Nissan Titan in 2017 with 100,000 bumper to warranty. Took it to Universal Nissan for my regular service 35,000 miles, and let them know we have moisture inside the headlight. They said they contact Nissan and the headlight was on order on 1/13/22. Called the Dealer and they said the headlight came in early March. Vehicle check in 3/16/22, called 4hrs later to check on the status, service advisor stated it should be ready in an one hour. In 30 minutes he called back stated that the headlight replacement was denied Nissan. They could not provide any paperwork why it is declined. They gave a case number that did not exist when I called Nissan Consumer Affairs. They finally called back 4/1/2022 stating the dealer denied the coverage not Nissan. The rep from Consumer Affairs stated that they will send a letter stating why it was denied. I bought 3 Nissans, never again.

I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said No thank you. I will come by and get my vehicle and take it home and replace the fuel tank on my own. When I arrived Darryl ** and Eric informed me I owed them $55. I asked for what? They said because they had to drive the vehicle in and out of the shop twice. So they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car. They only inspected it and looked at it. They did no work whatsoever to it. But they want to charge me $55.I mentioned Ive been in the Air Force for 18 years. Is there any way to waive this. They said no. Wow. They apparently must rip off everyone with what all the comments below say! Everyone seems to have the same complaint and mention being ripped off. I see a pattern here. Hmmm!!! It is also apparent to me that Nissan of Melbourne does not support the military. Seriously if they did would they not have waived the fee??? I plan to mention to every military member I know, and ask them to mention to every military member they know not to go to this place, and not to go to any Nissan at all because they consistently rip people off and do not support the military in my eyes. Would anybody else agree with me?

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation. Although I was a repeat customer, and a member of the Baltimore, MD community - I was told the deal could not be reversed, even though I had not taken delivery of the van. I offered to have Bob Bell keep my trade in - which was for sale through their used car inventory with no refund to me - as my contribution to the situation, in addition to providing another $2,000.00 to avoid any dealer loss. Nothing. I can only assume I had so overpaid for the van that even before delivery, my trade in profit and an additional $2,000 was still too little for Bob Bell to make on a non-sale. Both Nissan Corporation and Bob Bell Nissan in Baltimore should rethink their commitment to the buying community that has made them successful.

I recently purchased a used 2013 Nissan Altima a year ago. The transmission just went out. I WILL NEVER RECOMMEND THAT ANY BUY A NISSAN. EVER!!!

I have a 39month lease on a Rogue - 4 months before lease end, I had to replace all 4 tires. So I did, at a cost of over $600 from the dealer. And whoever drove the car in/out of the service area put a big scratch on the back corner bumper. I had the lease inspection a few weeks prior to turn-in date and it was noted that the tires were mismatched (they put on H speed rated tires instead of S speed rated) and that I would be charged $628 for new ones plus another $100 to fix the scratch. I called the dealer since they were the ones who put the new tires on (and the scratch). They replaced the four tires with the right speed rating and fixed the scratch. I was assured that everything was taken care of and all I would owe was the disposition fee at that time. And when I turned it in, I was assured again that everything was taken care of. I always serviced the vehicle on time, kept it super clean and even turned it in 7,000 miles under the allotted amount. I got a bill today from NMAC for $1,198.80 for new tires and the scratch, plus the disposition fee. Of course, there is no contact phone number or email on the bill (I did find a number to call via searching the internet). I have contacted my dealer first and can only hope they will help resolve this for me. I am physically sick to my stomach and will never, never, ever lease again (especially from Nissan)!

Buyer beware! If you have purchased a vehicle through Nissan please review your paperwork/contract. Several dealerships have been adjusting the cost of the vehicles with dealer add-ons and making it seem as though these are items you have to sign off on and not options that can be declined. These include (VIN Etch, Paint Protection, Fabric Protection. Portfolio Protection Package, GAP Insurance) and can add thousands (mine was over $5,000.00) to the overall cost to the vehicle and if you are financing you will pay interest on all these add-ons as well. This is an unfair and deceptive trade practice and has fallen under scrutiny of the State Attorney Generals Office as well as the Federal Trade Commission. If this has happened to you please report the dealership to both your States Attorney General and the FTC.You can also file a record of complaint to the DMV as I am having to do because of the above listed as well as now finding out that the salesperson committed fraud by falsifying the loan application. Currently Nissan Corporate is not taking any accountability for the dealerships unscrupulous practices and so by filing a complaint, the more people that do will show that there needs to be repercussions and Nissan Corporate needs to be held responsible as well. We the consumers have the power to say NO MORE! Please be cautious and do research online before your next vehicle purchase and if you are a Nissan owner, take a look at your documents to make sure you werent duped. After looking, you may just find out you were. :(

This car is unreliable, has transmission, and clutch problems. A 2017 with 67000 miles on it. They offered 2000 for it as a trade in... 5000 if were fixed it. DONT HOLD ANY VALUE! I have platinum warranty on it and still paying 700 for them to fix it.

My 2009 Nissan Versa has been a mechanically sound vehicle so far. My complaint has to do with the door locks. First, it was my hatchback. Couldnt open it from the outside. It is quite a task to have to climb in the back seat, reach over and manually open the rear hatch. I take my car to the dealer and I am told it is the door actuator, in other words, the electronic component that makes the door open. This was by no means an inexpensive repair. $327.00 to be exact - that was January. July comes around and my little Nissan Versa has 73,000 well maintained miles on it. Click, click. Oh NO! Now my passenger door on drivers side will not open, not even from the inside (thats safe). Once again, here I go to the dealer. Yes maam, it is the door actuator again... cheap ** parts. This time it was $522.00. The service rep had called to tell me that the mechanic may have to break the door panel because he couldnt open the door from the inside. I replied, Isnt he a certified Nissan mechanic, and he assured me he was. I told him if he broke it he was going to pay for it. Thats why I took it to the dealer (West Covina) so this wouldnt happen. The mechanic was able to get the door panel off without breaking it. I wonder if Nissan thinks that these problems with door actuators are a safety hazard as well as an expensive burden on its customers. I understand that these components will go out at some point in time but my car is only 5 yrs old. Nissan, you really should take a look at these parts. They are dangerous, cheap, and a financial burden on your customers... If I wasnt through paying for my car, I would trade it in, not for a Nissan.

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.

We purchased a luxury vehicle through NMAC for the past year and they are terrible. I have been paying the same price for 2 years with no drop in payment. When I asked about it they fixed it. The next month I was late with a payment and it went back to the previous price with no explanation. I spoke with a so called supervisor, to which I was told it went back to that price because I miss a payment. That makes no sense. They have held my payment and also lost my payments and also applied my payment to someone elses account. We recently moved and needed them to send the title to the new state so we could register our car. Problem this was after calling her every few days to see where it was. This left us with an unregistered vehicle for 10 days. I called back and then I was told that they will not send the copy of the title until the payment is made. They should have said this from the start when I contacted them, 10 days ago. Was told that all the fax machine in the company were down after I wanted to speak to a manager about the rep lying about the fax. But I had my friend at the dealer send a fax and they received it. In summary--THEY HAVE LOST EVERYTHING I HAVE SENT THEM, and it is apparently not their problem.After changing my address with them 4 times over the phone it was never updated, until 2 months later. Now Im still waiting after another 6 weeks and speaking with 13 different people for the title to be sent. Will never ever deal with this company again!!

Dear Nissan, for everyone that had a car before the policies changed for the 8 payment extensions to 6 payment extensions you should still honor them because we were told something that is no longer being honored. I understand that it is a courtesy, but that doesnt change the fact that you should honor your word to us because when you say something you should do it. Especially for some of us who have been loyal towards our payments and the Nissan Corporation. Also, we never get anything for being a customer. We hardly get discounts and the service team at almost every location is always trying to sell you another car for overpriced numbers. Unsatisfied.

I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment. I am now on my fourth lease with Nissan and do not expect to renew or purchase with Nissan or Infinity in the future. Your finance department staff are uncaring, rude and condescending and have left me very dissatisfied and angry. UPDATE - Its now Feb 2017 and not one follow-up call or apologies. PS: I miss one payment after 14 years with Nissan and I am considered a criminal. They need to send their hounds after. Nissan - The Donald Trump of Car Companies.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

We enjoy our Nissan except that the back door has to be slammed shut or it doesnt close tightly. We like the back and the extension that comes with it. I would like to have more USB outlets though. More leg room in the back may be nice too.

Nissan consumer affairs, its a joke. I contacted them 6 months after buying a brand new Nissan Rogue. That 1st week my car started having problems. I took it to Nissans service multiple times. They did not record anything in their system and told me the car was fine. My passenger air bag light stays on at all times and a noise on the drivers strut (wheel) every time you take a right turn. So a manager drove the car, said everything was okay. So again they sent me home worried. A week later again I take the car to service, they said the car was fine. Then in September 2013 I took it again to Nissan service. They again said nothing is wrong. I asked for a manager, he again said nothing wrong with the car. So I let it go until I saw other cars (Rogue 2013s) and not one had the issue that I have. So in December I took it again to service. They again said nothing wrong, this time I spoke with a female manager name ** in Cherry Hill, NJ. Then she decided to go in the back to check the car with me and saw what was going on. She agreed that the car was not right, she kept the car in service and gave me a rental. The car stayed in service for over a month because they could not detect any issues, then they get A professional mechanic and he replaced both front struts and the sensor of the air bag. It was okay for 3 hrs then the same thing happened again. I called them and told them the same issue is happening again. They kept the car again and they still couldnt find the problem. So they gave up, I guess, and told me again nothing wrong. I contacted consumer affairs and they pretty much did nothing. They told me if I didnt want to drive the car to the service and get it towed, I was going to be responsible for the fees. I fear driving my new car. How great is that??? So I contacted lemon law. They told lemon law that they wanted to offer me $2000 for the inconvenience. HELL NO I dont want money I was to feel same in my car. Thats why I bought a new car so I didnt have to drive back and forth to the car service.

I have had to change the gearbox of my Nissan Lafesta thrice in three years. The car has two main problems. Loses power after doing 20kms; it suddenly stalls on the road and gives the check-engine light. Diagnosis indicates problems with a different sensor with every visit to the mechanic which is at least twice a week. I have had to replace the gearbox twice in three years and yesterday my mechanic recommended I change the gearbox again. This is the first Nissan I am owning after good experiences with other car brands. I WILL NEVER BUY A NISSAN AGAIN.

Nissan has to be one of the worst companies known to man. If youre having issues dont even bother to contact consumer affairs because all youre going to get is an Im sorry. Honestly sorry does nothing for the problem I am having. A little over 30 days ago I purchased a certified 2014 Nissan Sentra. All to find out I was infested with German roaches. The dealership refused to fix this issue until I personally went in there and threatened to tell all of their customers they sell cars with roaches in them. What makes it worst is I also need my brakes done and my ac filter changed. But to make things worse the mechanic wont touch my vehicle in the condition that it is in because it is infested with cockroaches. I called Nissan USA and only thing that they could say is Im sorry to hear that. My car has been bombed over 10 times and over a week later I still have only gotten a sorry from Nissan. Quite frankly I dont even want my car back after it had to be bombed 10 times.

In May 2014 I purchased a used 2010 Nissan Frontier pickup truck from Lynnes Nissan west in Stanhope N.J. They talked me into purchasing a bumper to bumper warranty. In May 2015 the airbag light came on, and I took to them for repair, they wanted $125 to diagnose the problem. It was told to me then that there is no such warranty and airbags arent covered. I called corporate headquarters in Tennessee and expressed a safety concern about it and was told by them upon reviewing my case there is nothing they would do for me. I took the vehicle to another Nissan dealer and had to pay $1242 for a new air bag due to a short. I tried to explain to Nissan that this is a safety issue and a defect in the vehicle and should be repaired at no cost to me, but they don t care about their customers safety or any defects after sale is made. This was the first and last Nissan I will ever buy. This company should be held liable for all safety defects without question.

Evolving Technology Poor Quality Systems - Purchased a 2017 Nissan Rogue S, the 5th Nissan in our family in the past decade. While Nissan has stepped up their game in designing overall more luxurious interiors, they are now using lackluster and lower end equipment for some important features. The 2017 Rogue S back up camera lacks clarity, is murky and grainy in even moderate light settings. And in some parking lot situations, all you get is a large ball of light reflection. Nissan sent a technician out from their Plant in TN, but to our avail, all the 2017 models not use the same poor quality cameras. As the owner of model years 2011 to current I have to say this my first negative review of Nissan. I have 4 other Nissans with beautiful backup cameras in any lighting condition.If Nissan is happy with this quality reduction, we will no longer support Nissan. Time to change . While no one should rely on a backup camera, it should be as functional as one found on a 2011 or older. Technology should improve not decline with age. If they do not care about this one feature, what else might be lacking on these cars. I dont think this is a company that deserves consideration, lackluster response, and lackluster technology.

Factory reps, dealers and service reps could give a ** about the owners of their cars. I have problems I want to get resolved. I have already given a dealer over $5000 for repairs. And its all the same all over. I will not pay for another repair that I already paid for. This is crap. Nissan better step up and take care of this. Toyota got beaten to death. What is the matter with these people? Are you too good for this? This is bad customer service with a pissed off owner. Help if you can. Thanks.

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a nights stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissans sake it is not as that is obvious discrimination.

2009 Murano purchased new at 109k check engine light came on (code 011). Dealer says that the seal/gasket for the timing chain needs to be replaced. Parts $25, labor $2400. Nissan Consumer Affairs covers 80% dealer covered 10% and I was responsible for the rest. Still not happy that my engine has to come out and there are no guarantees after the vehicle will be in the shop 2 full days, SCARY! Nissan seemed helpful.

Some of you may know, but most of you may not, that I purchased a Nissan Altima October of last year. Ive always driven Hondas, but thought Id give something else a try. NEVER AGAIN. Firstly, I purchased from Hoffman Nissan and perhaps that was my first big mistake. The finance department gave me financing and three weeks later I found out I did not qualify for the financing they set me up with. Secondly, I purchased the car contingent upon a rattle in the roof being fixed. The roof still rattles, and Nissan told me that it just is that way. Most recently, three weeks ago, Joe was driving the car home from the gym getting on an on ramp to Route 8 at 25 - 35 miles an hour when the hood flew up and into the windshield, which, thank God did not cause an accident. This caused major damage to both fenders. I first brought the car back to Hoffman Nissan, as there was an active recall for this very thing, but for which my VIN did not qualify. Hoffman told me that it looked like someone left a screwdriver in the hood, and that it was bent. Couldnt it have been bent from FLYING UP ON WHILE IN MOTION?? They then handed me a $2,200 quote to fix it and told me to go through insurance. Long story short, after 2 weeks of conversation with Nissan corporate, they told me today that they will not fix my car and if I wish to have it fixed it will need to go through insurance or out of pocket. I am appalled that Nissan does not want to stand by their manufacturing and fix this issue. Im disgusted with their business practices, and can safely say my experience with both Nissan and Hoffman Nissan in Avon, CT, have been the worst business experiences Ive endured, especially with so much money at stake.

Bought my 2013 Nissan Sentra Sr used with over 60k car in Dec 2015, long story short my car is suffering from transmission failure, the rpms will shoot up high and drop down low, my car will then start to stall and not want to go any fast than 10 mph!!! No matter how hard you hit the accelerator it will not speed up! I had to pull over before a car could have hit me and once I stopped it would not move at all, not in reverse not in drive nothing! I had to get a tow truck to tow my car back to my house and even then the driver told me that I’m better off buying a new car. I’m so upset, as to I owe 10k on it still and am looking at a 5k bill fixing it! I tried trading in the car to find out my cars value is only 3k!!! I contacted Nissan Consumer Affairs office and was told there was nothing that could be done about my transmission problem, they did let me know there was a recall about the seatbelts yet I can’t even use my seatbelt due to my car being a death trap! BEWARE OF NISSAN AND THEIR TRASH CARS!!!

Dont get electrical work done at dealer. The dealer cant find anything wrong. I have to jump start my car every time I need to go anywhere. They told me there is no problem with my battery and alternator.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

On August 5th I wrote a review concerning my tires on the 2014 Nissan Altima with only 11000 miles on the tires. The follow-up review is that I notified Nissan company about this problem and in turn they reimbursed me the amount of the new tires that I bought. I informed them that they needed to drop the continental Tires from their new cars because of the safety issues concerning them. Because of this decision from Nissan to reimburse me for my new tires I was continue to be a loyal Nissan customer although will never buy another car with a Continental tire on it.

First time and last leasing from Nissan this 2018 Nissan Rogue SL.! At 5,000 miles had front end whining. Took to dealer. They said nothing wrong.? I would not leave without them looking further into this noise. Well they found a faulty bearing and replaced it. I asked for a wheel alignment also to be done. I thought they did this.? But at 10,000 miles I had wheel pulling and shaking in the front of the car. Took to same dealer for service but was told because it needed a wheel alignment it was my fault so I asked for a inspection that I paid for. They found a faulty control arm and strut on same side as the replaced bearing.! Well they said it was my fault that I did something to cause this and would not fix it unless I paid for the repairs.! This is totally a terrible company and cars also.!I contacted corporate and worse treatment said my fault so, “We can’t help you.!” It is caused by not having a wheel alignment that I asked for at the prior bearing replacement.? So I am a victim of Nissan North America that makes you think you are getting a great deal on a lease car.! Then when you have a true problem that you did not cause they throw you under the”BUS”!!! They suck people in by giving them a lot of “Bells and Whistles” standard on the cars and not caring about anyone’s safety just making their pockets DEEPER!!!Stay away from these dealers and cars nothing but trouble for the consumer while they take no responsibility at all after you sign and leave the dealership.!! Where is their warranty on a new vehicle.? This is proof that there is none.! So my car if driven could cause a serious accident and possible near death to any passengers or others on the road!!! I have to pay for all the repairs before I can drive it again.!!! Buyers Beware.!!!!

TITAN XD – I was very satisfied with my purchase, it was beautiful! Black Platinum Reserve. 5.6 gas v8. Things were fine the first 3 months but then the right around view camera started intermittently work. The A/C would blow cold air for the passenger side, the air conditioned seats did not really cool your tush much. Do your homework, these trucks depreciate astronomically, 53K retail, trade value 29k-36, I had mine 7 months and it had 3k, demo model, I had 8k when I traded. Get out while you can folks. I had a Pathfinder two years ago and it was riddled with issues. At least Nissan is consistent.

I own a 2003 350z Touring and the outside door handles are complete crap. I dont know if this is planned obsolescence, but the fact that they are made out of cheap plastic and break all the time is ridiculous. Ive been to many Nissan forums and EVERYONE with this model car has had the same issues. Why has there been no recall if its such a popular issue? The plastic on the inside of the handle that holds the spring in place constantly breaks into pieces from the pressure. Also, the window motors have both recently gone out. I had to crawl through the hatch to get in my car today and since the hydraulics went out on the hatch, that made it that much more of a hassle. All of this and I have only had the car for 6 months. What next? I have owned many cars but this is my first Nissan and Ive never felt like there was planned obsolescence like I have with this car. Does anyone know how something gets recalled?

Just bought and two years of approximate use 69,000 miles. TRANSMISSION broke and had to paid about 2,500 because the train was damage... Yeah right they caught me but I will never recommend a NISSAN AGAIN.

Done in a timely manner. Kept me apprised as the repairs went along. Checked to see if anymore could be done for me. If any issues came to let me know and get my opinion. Check out was easy and car was washed and the inside always had paper on seats and floor so it did not get dirty from the work they did. They smiled and I went on my way.

Well the issue has been fixed. It cost me $3000 for the co-pay which Nissan thought was a great deal because my vehicle had over 100,000 miles. The rest was covered by Nissan under what they call good will. Not really happy with the deal but have to take what you can get I guess. The sad part is this whole problem could have been avoided if Nissan would have done the right thing and issued a recall considering they knew about it the whole time. Bad customer service!

I bought my 2011 Rogue in 2014. Loved it for a couple years. Once it hit 100,000 miles it was one problem after another. One of the rear locks didnt work anymore, my air conditioner went out but the most expensive and frustrating thing was the CVT transmission went out at 112,000!!! WTF?? And they cant be rebuilt, you have to buy a new one directly from Nissan... $4,100 later my air conditioner goes out the next week. Luckily, someone ran into us and totaled the vehicle before I had to spend the $300 to fix this. Stay away from any vehicle that has a CVT!!!

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I dont think I will do business with Nissan again.

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

Id rather let my credit go to the toilet and file bankruptcy than to EVER dip business with Nissan again. They let dealerships lie and just say whatever simply to get you into a car, then they offer no resolution about fixing the lie. When you call customer service they treat you like a scolded kid, and offer no respect or empathy whatsoever. Its ridiculous and absurd that we are treated such a way when you spend so money on something that is so vital. The air circulation is a joke. It only reaches the front seats and the people in the back get no air flow whatsoever. This was an issue in the first vehicle, and I was promised the new vehicle was so much better and redesigned, but honestly this car is bigger so its worse. They did not have a manual transmission which I wanted but they tried to convince me that the automatic is again redesigned and so much more efficient and yet not only have I lost about 6mpg, the car is constantly revving over 4rpm even when Im barely on the gas. They will say anything just to get you in the car and all they care about is the initial sale. After that they could care less about you or your business.

2005 Nissan Xterra, low miles (less than 60,000). Oil in radiator (Listed on mechanics repair summary). Engine replacement cost $6,000. Submitted claim to Nissan as part of Class Action. Received settlement of $190. Should have been obvious that: 1) Engine shouldnt fail at 60,000 miles (Nissan mechanics have told me that engine is bullet-proof), 2) engine oil in radiator indicates some level of engine failure.

I currently have a 2015 Altima for the last 5 years. Its great on gas, very dependable regarding routine maintenance, and spacious. I enjoy the leg room and seat adjustments. Im 59 so comfort matters. I love my car. It has been a great investment.

I sign for my daughter to have a new car for college. My daughter had a flat. I told her to take it to Kia, we bought the Gap Ins. The service dept told her that it was not covered so I told them just to put the spare on. Come to find out there was no spare or kit in the new vehicle. Well I was very upset about that. I should have been told that. Anyway, I call Consumer Affairs to report it, I talk to Bruce and he told me to email him my receipt and he would refund me for a new tire or kit. I emailed Bruce on July 29, 2014 and I have been getting the runaround ever since. Well they just lost a customer for a $106.00 dollars and now Bruce, I will be too busy telling everyone about how Great your customer Service Skills are.

I purchased a new 2016 Nissan Rogue last week. Today I could not get into the portal so I contacted customer service only to find they sold me a new car that was under a recall on the transmission. There was no disclosure of the recall. I have contacted the dealer and an attorney.

I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!

I have an electric blue 2005 Nissan Frontier Nismo. Since about 2008 and 40,000 miles, it has been shedding paint like my car sheds hair! It started with the front left quarter panel, then the front right quarter panel, then the right rear quarter panel, then the gutters on the roof, then both doors on the right side, and also many other obscure places like the gas tank door, and underneath the hood, a place that never encounters any weather or road related contact. I bought the truck used with approximately 41,000 miles on it and, after I bought the truck, I found out that the previous owner had actually already dealt with this issue and had taken the truck to Nissan, complained about the paint peeling and Nissan did a tape test on the vehicle. They pulled off a significant amount of paint but then claimed that the issue was not a factory defect. I have gone through all of the appropriate steps with Nissan and basically have gotten the runaround. They keep claiming that its not a factory defect and that there is nothing that they can do to help me.I have formed a Facebook group titled 2005 electric blue Nissan frontier paint delamination. I am seeking as many affected Nissan Frontier owners that have experienced the same paint defect with that year, make and model and color of truck. The more people that I can get to come forward with this issue, the stronger my case will be. I have been in contact with the same attorney group that is handling the transmission/radiator recall and they are very interested in taking up this case as a class action lawsuit. So please, if you are affected by this paint peeling issue, please add yourself to the group on Facebook and we will go from there. Thank you.

Searched online for Nissan problems with gas gauge and vehicle shutting down. During research found a listed recall for nissan frontier models #10v07500 where it list a faulty fuel sensor unit. Person told me that it was not a recall but a warranty that was listed in 2010 and expired in 2012. The fuel sensor unit is faulty giving false fuel tank readings. I asked what about the recall, gave them my 2006 nissan frontier nismo 4.0 info and veh ID. All they gave me was a ref# **, and said I have to take them to the dealer here but it was not warranted and I cant get an appointment till next year in MID january.Somehow it seems the fuel pump might be an issue as twice I have stalled in traffic and once coming down our H3 highway. Can you say scared as the vehicle cuts off and you have no control, but hard steering and brakes that cant work as if the truck was running would be easier to stop. Glad there wasnt the pali because I would not be writing this and my family probably sue nissan. Now my truck has quit. Nissan is closed have to take to outside mechanic as I work daily to try to support my family in this expensive island.

When Speaking to Kaysha today, I could have sworn I speaking to a robot but human like. She kept repeating the same Nissan will not cover the repairs you need because your vehicle is out of warranty. In January of 2018, I replaced the turbocharger costing $5200 which included parts and labor. Nissan is really proud of their prices! At the time I was told it was determined that lack of maintenance was the problem. I was not aware that a Turbo Charger needed maintenance and furthermore, They have all the records of my oil changes since I bought the car in 2014 so that could not be the problem. Now, my timing belt broke, damaging the timing belt housing and causing other damage to more parts of the engine. I called Nissan Consumer Affairs to ask them to review the problem once again. They called me back today to let me know that they will not cover the repairs. Once again, I am left holding the bag. I still owe $12K on the car and the repairs will be upwards of $8K. I have been shysted once again. I will never buy another Nissan again. Two is all it takes for me to learn my lesson. I feel stupid for not recognizing their robotic crap before. I am disgusted with Nissan and they will never see me set foot in one of their dealerships again and oh by the way, now with social media running rampant, they should listen more carefully to the squeaky wheel! I wish nothing but the worst for this company!!! They lie and steal from their loyal customers!! And on top of everything, they still have the gall to ask for a rating! Unbelievable! Well, I RATE YOU (ZERO stars!!!). They make you rate at least one star but know this you idiots at Nissan Consumer Affairs, You dont deserve that Star! You are a ZERO star company!!!

The national corporate Nissan office surprised me with their response. I had called simply to vent about my treatment at Pohanka Nissan in Fredericksburg, VA. I did not expect them to actually stand behind their product. They listened politely to me and said they would review the problems and get back to me.They called me daily with updates and totally resolved it within a week by compensating me 100% of the transmission replacement. They were amazing as I never expected this response.The only reason that I did not change their rating to 5-stars was the horrible treatment by their Fredericksburg, VA dealership, Pohanka. They were rude and incompetent. For examples on Pohanka, they deceitfully tried to sell my wife higher grade oil changes than recommended by the manufacturer. Just this week, I had to repair a vacuum hose that my Goodyear mechanic said almost certainly resulted from poor installation of the transmission last month by Pohanka.The Pohanka Service Representative actually blamed me for the failure of the $3,800 transmission - you can only guess how that went over with me.I have dealt with many Nissan dealerships and have been very pleased with all but Pohanka.The obvious solution is to continue to buy Nissan products but not from Pohanka. Nor would I recommend that anyone services their car with Pohanka. Again, I was not happy about the transmission but the National Corporate Nissan office was amazing in resolving the problem to our satisfaction. They won me back big time with their incredible response to back up their product with a long term customer.

I discovered a good-sized hole on the passengers front seat floorboard. I was told it was rotted out by rust. My car is 7 years old and only 66,000 miles. Nissan told me that they will not pay to have it fixed. From my mechanic and the website, there have been many complaints regarding this same matter.

So I bought a 2014 Nissan Sentra with 40k miles. I learned how to drive a stick in a 04 Sentra so I really wanted a new version after I sold my 04. Anyways. After about 4 months of having the vehicle my take off and accelerating was slow, if not completely gone. It took forever just to hit 50mph and I better not be on the highway because the minute I hit a hill whatever speed Im going will decrease even with my foot completely on the gas. It was over the time for a oil change so I took it in to get done. Problem went away so I thought I was in the clear but then it came back the next day. I forgot to mention that the engine light and traction light would come on every other day.I went to the Nissan dealership in Florence, SC where my mother was just incase I needed to steal her car. They ended up having to keep my car for 2 days because the engine lights werent on and they couldnt get a error code. Eventually they figured out it was a electrical problem and my backup communication system was failing and because of the 2 issues my battery was being drained so I needed a new battery too. The price ended up being $533. I called Nissan, started a claim, and within 24 hours I received a call back stated my claim had been approved and Nissan was going to pay 90%. Whoop whoop.The only issue was it took 10 days for the dealership to receive their check. Now those 10 days do include weekends and the 4th of July. My claim was approved Wednesday but I couldnt get my car back until the following Saturday. Even though the dealership talked to consumer affairs they wouldnt give me my car back until they got their 90%. Anyways since it was 10 days when I finally came to get my car my tech just gave it to me and forgave my 10%. I ended up paying nothing at all.

I know these complaints are mostly about Nissan Muranos. I presently own a 08 Nissan Rogue in which my transmission went out on me while on road trip from North Carolina. I purchased it from Nissan dealership in 2011 with approximately 50k. I presently have 121k miles. When I found it was the transmission I did some research because as long I have been driving I know transmission dont go out on cars at 121k. I called Nissan consumer care and found out that an extended warranty is on Rogue transmissions. Being that I had 121k I ask about the mileage on warranty at 120k. I was told mileage didnt matter and take to Nissan dealership. The dealership diagnosed as needing a new transmission. I found a letter on Nissan website stating that the warranty on CVT transmission had been extended to 120k /10 yrs from 60k 5 yrs. The letter also states that even past warranty mileage that decrease in repair cost would occur by Nissan. After speaking with Nissan Ive been told that no previous problem with transmission and being out of warranty they couldnt assist me with my transmission. Doing further research there are many people having/had issues with the CVT transmissions in Rogue/Muranos. I spoke with a few mechanics who said that transmissions dont fail @121k and Nissan had issues with CVT transmission. Right now I feel Im caught in rock and hard place. I have to spend $3500-$4000 for a major repair for a car that Im still paying for. I have purchased 3 prior Nissans and always thought highly for their cars. I believe that Nissan is trying to deflect responsibility for having a defective part. I just want Nissan to own up and replace it in good faith. I like the car, but after this Ill seriously consider and likely purchasing other brands and models of auto other than Nissans

Got 2013 versa and brakes have been changed three times already. The fan went out and car ran hot. The ac leaks water on my right food which is going to mold and mildew my carpet. The ac at times took about ten min to blow cold air and the weatherstrip around my windshield has came out three times. Ive only had the car about six months. Also I notice it sputters sometimes when in accelerate. They, well, most of them were rude. Said they would put me in a new car for extra $100 a month which I cant afford and they said it would be another versa!!! I am fed up.

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesnt even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.I was told that my car had 90,000 miles on it, actually it has 99,090 miles on it and it was out of manufacture warranty. When I pick the car up I brought to their attention that my airbag light was not on anymore. I asked them did they disconnect something to cause the lights to go off and they said no that they could not do that. I told them that my light was not on anymore. One of the service guys said to the other one cant we just turn it back on. The other service guy said no we cannot do that. The technician who has been working on the car had reset the light and now it is off. I have driven about 60 miles and so far the light has not came back on. So, do I have a problem or not? What if I had given them $4,300 and did not even need to be fixed. The service guy wrote on my paperwork that he knew that the light has gone off and that the repairs still needed to be done. Well does it? I am very disappointed that Nissan or Bob Richards Nissan would not stand behind the safety feature on my car. I asked the service guy how many times something had to go bad on cars in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy a Nissan again. I drove a Toyota Camry prior to this car and it had two hundred and eighty nine thousand miles on it in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy Nissan again. I drove a Toyota Camry prior to this car and it had 289000 miles on it when I gave it to someone else and it is still on the road today. Next time I will buy Toyota, but not from Bob Richards Toyota. Again, I am disappointed and disgusted that a seat would cost $4,300.

My transmission just went at 142,000 miles. I just replaced the mounts exactly a year ago. The engine was replaced at 100,000 miles.I own three Nissans and you would think the newest one would be the best, but this 2005 Maxima has turned out to be total crap. Nissan should totally do a recall.

I have a 2012 Nissan Murano sl awd. I have it in white and I have different shades of white and my headlights hold moisture in them. I told them at the dealership about a year ago too. They didnt see it and now that it is out of warranty they see it. I only have 50,000 mile. I call customer affairs. The lady told me it was nothing they can do for me because it was out of warranty now and she said she couldnt find nothing where I had made a complaint about it. I will not get another Nissan again cause they dont stand behind their stuff. I guess customers dont matter to them. They didnt tell me that your paint and headlights only have 30,000 mile warranty on them. They say that the headlight has to be replaced so right now I am upset about.