I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.

Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager declined me stating that I was not in a position to receive the extended warranty that I was lucky that I was even approved for the car. I had to beg for GAP and he made me pay for my GAP cash upfront $500. Also when I called my finance company to see if they had additional options they stated that those instruction about extended warranty was not true that they would have went through another company not them. At that point I did not understand why the finance manager had me lie to the finance company about the type of car I was receiving if I would not be covered. Basically I was taken advantage of and it worked on their end because now I am screwed out of a car unless I come up with the funds to fix the issue. Nissan said it’s nothing they can do, You have to buy a $3500 transmission. I do not know much about repair to cars but my car is calling for a sensor and Im not sure why my sensors cannot be replaced vs the entire transmission!Call Consumer Affairs and they had an attitude. Told me there was nothing they could do and hung up on me. I will be taking this to the next level. My voice will be heard and something will be done. I would have never spent my money with them knowing I would have to deal with such poor service and attitude! Please do not put yourself in my situation stay away from Nissans (CVT) they are NO GOOD! Terrible customer service and they will do NOTHING to help you.

I have had to change the gearbox of my Nissan Lafesta thrice in three years. The car has two main problems. Loses power after doing 20kms; it suddenly stalls on the road and gives the check-engine light. Diagnosis indicates problems with a different sensor with every visit to the mechanic which is at least twice a week. I have had to replace the gearbox twice in three years and yesterday my mechanic recommended I change the gearbox again. This is the first Nissan I am owning after good experiences with other car brands. I WILL NEVER BUY A NISSAN AGAIN.

The material from inside damaged pre-catalyst entered engine causing engine failure. Is Nissan going to repair my engine? There have been thousands of Nissans with this problem. Should I hire an attorney to help me?

Faulty issues with new Kicks. I have been purchasing Nissan since 1985. This was to be my very first lease ever. I wanted 2018 model. Universal City was the closest and had several cars. I got my Kicks SR. The model I test drove had 80 mls on it and was filthy. I asked the rep if this was a floor model. He avoided the question and said it will be cleaned up. Enamored I went ahead with the purchase. The salesman let me inspect the car in the garage. It seemed to have been cleaned, but when I came home I noticed not only it was dirty but had scuff marks on it, the back light was scratched and missing a flashlight in the tool kit.I cleaned the car myself in my garage. Since it was a lease I became leery and wrote a letter to the manager Steve ** and was completely ignored, zero reply. 3 days later I got a warning flashing on the car UNAVAILABLE FRONT RADAR OBSTRUCTION. Same happened again next day. So I took it to dealer. While the car was being inspected, I went to see Steve the manager, who did not appear, was busy. Sia, an assistant manager came to see me. I told him of my dirty car, he said he will detail it and look into missing tool. The next day my car was returned. The explanation on warning was the front sensor was dirty. Scuffs and scratches were gone.. No answer on missing tool. Again, the only reason I am wary because this is a lease, has to be returned and I dont want to be responsible for missing tool. Still I was happy, satisfied.However the warning sign came back. I work, so had to bring the car a couple of days later. This time they kept the car for 5 days to replace the sensor. I asked to be compensated, like a tank of gas, they declined. The service manager finally told me that the car doesnt come with a flashlight. The spot is made for other models that do? Although it doesnt make sense, this is the highest model of Kicks, I am leaving that alone. Once more I said perhaps this is the end. To no avail.Now my dashboard is buzzing, as if I am driving a clunker. Cannot hear music. So today, back to service. I am completely disappointed and have zero confidence in Nissan. I will have no choice but to consult an attorney if anything else happens. Unfortunately only now I begun reading reviews on Nissans and see that there are many complaints on sensors, transmissions and audio systems. Yet I love my car. I am heartbroken.

I tried to give 0 stars but had to give one because 0 was not an available choice. I recently moved from NY to NJ and faxed a request to have my title mailed to the NJ DMV. My request was sent on 9/19/11. It has been almost a month and the NJ DMV has not received my title. Each time I call Nissan, I get a different answer from the customer service representative. I ask to speak with a manager and still get nowhere.I was informed today that the title was sent to the DMV on 9/26/11 via regular mail. I could not believe that theyd send such an important document via regular mail. I believe that since the DMV never received my title, it is lost and there is no way to track it. Nissans response is they have to wait 21 days for them to request a duplicate title. Nissan has the worst customer service department!

I bought a 2006 Nissan Titan in 2009 with 45K miles on it. I loved the truck up until 80K miles (go figure, right when the warranty expires. Coincidence?). Just after 80K, I started having significant trouble with the front end of the vehicle shaking when I would come to a stop. I replaced the rotors and 3K miles later same problem. At 90K miles, I went to have my oil changed and tires rotated and found out I had both rear axle seals leaking very badly, a common problem amongst Titans ($600 to repair). Now, heres the big one. I started noticing a high pitched ticking sound from the exhaust. Come to find out, I had two cracked exhaust manifolds. This caused an inspection to fail, decreased horsepower, decreased fuel mileage and exhaust fumes to enter inside the cab of the truck! Cost to repair is $3,000. I did my research and it looks like everyone who owns an 04 - 07 Titan has the exact same problem. Nissan will not issue a recall for this problem and refuses to pay for the repair, even though I drive to work every day with headaches, dry eyes and nauseated from the carbon monoxide. They could care less. Funny thing is they changed the exhaust system in the 08 Titans so obviously they knew there was a problem, but still refused to fix it. Now, Im stuck with a truck that I cant get rid of because of the exhaust leak. Im trading the Titan in for a Tundra. Toyota takes care of their customers. They just wrote a check to my brother for over $9,000 because his 99 Tacoma had a rusted frame. This trucks blue book value was $5,500. I will never, I repeat, never buy another Nissan product and I will continue to bash them to everyone I know who is in the market for another vehicle. Nissans are a joke! Learn how to take care of your customers or you will pay for it in the long run! I seriously hope Nissan goes bankrupt. And with the customer service they have, its not a far stretch!

First time purchase of a loan/lease. Signed a lease with loan prices ($337 month). Total purchase price 2015 Rogue $34,000. Error was noticed by purchaser same day at dealership. When brought to attention of dealer, more or less too bad. All they had to do was tear up the lease form and attach correct monthly price to a lease $134 month. $14,000 to purchase at end of lease or the proper monthly payment, $337 month with the last payment, vehicle is mine... maybe 10 mins of their time on paperwork. Instead of 23 months trying (by me) to get the thing correct. Notified every agency of the error including THE WHITE HOUSE with no luck. Money hungry (Nissan) outfit. Matter went to court March 2017. It is still undecided.

Extremely poor customer service from Nissan UK after reporting numerous faults on my new car (Nissan Note). The local dealer has done their best with no support from the manufacturer. The car has the following problems - front wings have been changed after painting. Windscreen trims loose and fell off. Drive belt replaced due to slipping. Front window trims NS/OS not fitting. Front NS seat base cover keeps coming off. Water leaks into rear OS footwell caused by two seam welds being missed in manufacturing a damaged air vent and dented body panel. Air conditioning pump leaking and no gas but very noisy. I would definitely recommend staying clear of a new Nissan of any type.

My son purchased a 2014 Nissan Altima with 36,000 miles on it. He has owned it for 2 weeks. He was suppose to have Powertrain warranty that went with vehicle till 2019. The CarFax said it was leased to private owner in 2014 till 2016 then sent to auction in New Jersey. In which another dealer purchased it. Then my son purchased the headache. The car had blue smoke coming out of exhaust so we took it to Nissan to look at. The service department said it was sludge in engine and the vehicle had no maintenance done at all. But Nissan wanted a pic of oil pan and valves before they would decline to have it repaired. My son paid 200 for this to be done then Nissan decline repair because of neglect. The Nissan dealership knew when vehicle was brought back from lease that no maintenance was done so they passed it along to auction so someone else could deal with it. Now son has car with no warranty.

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.After 2 months (in May 2012), I called dealership to let them know that I had not received my refund and was told they would look into it. Every month from then until now, I have called the dealership and still nothing has happened. I am being given the runaround by the finance manager and the accounting manager. I will never purchase another Nissan in my life.

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in the results of my visit. My 2008 Nissan Rogue of South Brunswick Acme Nissan went in because of a problem the Rogues had with their passenger airbag lights and problem with the sensor in the seat. Ive never had an accident nor problem with the seat. Now Nissan tells me, Sorry, the seat needs to be replaced to the tune of OVER $1400.00. They claim it was covered for 5 years or 50,000 miles. Oh yes and by the way, it was a recalled item at one time! Well gentlemen, I will not have this seat replaced and I will rely on the primary safety seat belt. I have 4 cars in my family, 2 of which are Nissans, and just for your info, I will NEVER and I mean NEVER buy another Nissan as long as I live or take it for service to Nissan. One last thing if I may. Why was I charged over $50.00 just to find out whose problem it was? Oh wait if it was Nissans problem you would absorb the cost but because it was not your problem you passed it on to me. Thank you for making my choice of vehicles in the future easier the next time because it WONT be a Nissan. A letter will follow up to Corporate of Nissan, BBB of NJ, and the Home News Tribune and their sister paper, the Asbury Park Press, Star Ledger, YouTube and anyone else I can inform via electronic media.

I bought my 2015 Versa - not happy. They screw me with warranties and the car is just the basic. When I fought them to cancel them I still owed a lot for this car. Not worth it... so dont buy this car... Then I got hit from the back and front within 4 month of getting my car so I decided to take in the dealer collision shop here in Katy TX Mossy Nissan. I had a bad experience. They did not do a good job. Never take your car in this shop. Everything was bad. For them to be a dealer they should have better bodyman and painters. How we found out? I got hit again so they had to take the bumper off and found the bumper had glue to hold it on. What kind of ** was that so people please check the work. I will never take it in the dealer or buy another Nissan cars. And the people there are so rude. When they did the problem they dont want to talk to you, so dont go to Mossy Nissan Collision in Katy TX. They do poor quality work. They need to fire all who do ** work. And also the manager that lets these car pass, his name is Matt ** # 281 496 2200.

I leased a 2013 Nissan Leaf two years ago from Peoria Nissan in Arizona. At the time, the salesman told me not to worry about the battery because Nissan just replaces them if there is any problem. That is totally a lie, and Peoria Nissan will not be of any assistance to me with my Nissan Leaf that has a range now of 59 miles (maybe) in the winter with no heater on. Dont ask about how it fares in the summer - it is ugly to say the least. I now have one more year to suffer through this vehicle because Nissan says the battery charges up to 10 bars and must decline to 8 bars.We know that this does not take into account battery fade - in other words - yes, it looks good when it is first charged, but like all failing batteries, the range quickly decreases as soon as you pull out of your driveway. My lesson in all of this is that Peoria Nissan lies to its customers - yes I know I should not be surprised, and that the manufacturer is choosing to make folks keep a car that simply does not meet the needs stated by the buyer when purchasing the car. I expected somewhere in the range of 70 miles which would allow me to drive back and forth to my work site daily and make a couple side trips as well.This was all explained to the salesman when I leased the car. He is no longer with the dealership. So, I asked if the dealer would work with me on terminating my lease and getting a 2016 Leaf that supposedly had a better battery. Unlike the salesmans reassurances that it was no big deal to end the lease after 24 months, the dealer asked for the entire amount of the last 12 payments and the car. The explanation was that Nissan had changed its lease terms and that the residual value stated in my contract was no longer really valid.The upshot was that for over 900 dollars per month, I could get out of my current lease, turn in my car and get a comparable 2016 Nissan Leaf. Ha Ha Ha. I am laughing only because I am happy to share this saga with anyone who might be foolish enough to trust Nissan and buy or lease one of their vehicles. My advice - just because their contracts are preprinted - insist on adding terms that the salesman tells you in writing and have them initial them. You will then perhaps find out what the real deal is. Thanks for listening.

Dont buy Nissan. Transmissions are going out on vehicles and they wont replace them. I took my car to two Nissan dealerships and they refuse to fix and acknowledge the warranty. Now with my case they wont fix the vehicles and claim that it is past the mileage for warranty. I brought my car to two dealership before the warranty expired. Dont buy. Their transmission are going out.

Nissan received full payoff amount of my Rogue. It was sent express mail and received on May 3rd, 2012. Nissan lost my check and, as a result, I made 8 calls regarding this matter to no avail. Each time I explained the situation and, each time, I was told the matter would be handled and I would be called. Finally, after no calls from Nissan regarding the $21,314.57 lost check, I called on June 28th to no satisfaction and to be told I would have to pay a fee. This was certainly very irritating and very poor customer service. This was all unnecessary and the matter should have been handled properly by one individual.

A nice bug, the Micra K12, 2006, 65ps Petrol 1.2 Engine. I have bought this car from Nissan in Germany, at 71.000km, and I drove it for 9.000km. 65ps, manual gearbox, 1,2L petrol engine. 2 doors, in bamboo green. Lovely little bug. I bought it as an emergency need for a cheap car, and I am quite happy with the purchase. So happy in fact, that I decided already to change it with the newer model, 2017, 1.2L 80ps. But back to the K12 bug. Drove it mostly in Berlin, Germany, and occasionally on the Highway, maximum 130km/h due to the noise and fuel consumption, but drove it briefly up to 160km/h... (slightly downhill probably:). Pretty loud on the highway, but perfect for the city traffic. Agile between the city streets and easy to park. A bit of a stiff ride at low speeds, but quite comfortable where the road permits speeds over 50-60Km/h. Feels stable and has some power reserves until 110-120Km/h, at high RPM regime, between 3500 – 5000rpm. It responds well to the throttle paddle. The engine pulls lovely between 3rd and 4th gear, 60 to 90Km/h, it feels quite sporty. The 1st and 2nd gear are a bit slow. Never had any beef with, but yet again, for just 9k it should not be the case anyway. The gear box felt sometimes a bit too long, but it did the job. I would have kept it, but I just wanted the newer model. Overall a good experience. Hope the new model will follow the trend.

My 2017 Nissan Rogue on a dozen frightening occasions while I was accelerating uphill on a dry flat road dropped into lower gear and flashed the red alert triangle. Very scary. I have to take my foot off the gas pedal in order to be able to continue accelerating. Very terrifying especially with cars behind me. Nissan service manager and mechanics refuse to acknowledge the problem and treat me badly and tell me to come back with the incident recorded. I think that Nissan is very aware of the problem and is hiding it until there is a major fatality and they have to have recalls. I dont feel safe in my brand new car and I am treated terribly by the dealership management because they are sexist. Does anyone else have this problem? Please post if you do. This is very serious and I am terrified to drive my car.

I leased a 2014 Nissan Rogue and paid off the lease several months ago. I requested the title from the leasing department on October 23, 2019. When I called a month later to check on the status, I was informed that they had no record of my request. I sent in a new request on December 19, 2019 and they still have not even acknowledged that my title will be released. They keep promising to call me with updates and have never received a return call. All I am being told is that the title is being processed. I have a buyer for my Rogue and each day that they delay is costing me money because I have to keep the car insured.I will never do business with Nissan leasing again and I suggest that if you are considering leasing a Nissan to use another leasing company. This company is completely non-responsive and incredibly difficult to deal with. As I stated before, their customer service is the worst I have ever dealt with in my life. Do not do business with Nissan Leasing!!!!

I bought a brand new 2014 Nissan Sentra in 2014. Right off the lot with a brand new 2014 Murano to go with it. Well 20k miles later the gears arent shifting. My fiancé drives it less than a mile to work and back Mon-Fri and thats all. We drive the Murano more than anything. My mind is blown that I am being told that it needs a new transmission. SERIOUSLY not even 4 years of driving it and just hitting 20k and I basically need a whole new car. I still owe $15k on top of it all. Man they really saw us coming. Walked in ready to give birth wanting 2 fresh new safe vehicles for our baby and thats what we are sold. I will never recommend Nissan to anyone I know. I tell everyone the worst of it to make sure they arent being taken advantage of either. I am sickened by this dealership and anyone who has the heart to sell an unsafe vehicle to anyone walking through their doors. Reason of review: Damaged or defective. Monetary Loss: $15000. Preferred solution: Price reduction.

I purchased a Nissan Xterra from Team Nissan of Marietta, Ga on 11/10/2011. The sales officer gave me prices of the available models. He misled me in prices several times on phone that resulted in early sales of my Xterra in possession and prompted me to buy on emergency basis. Apart from this, he gave me misleading information and avoid disclosure responsibility as he mentioned that only shortcoming in the vehicle. I was buying Nissan Xterra S model against X model, that one has alloy wheel, automatic outside mirrors and hard wood in trunk. And the one I was buying had missing these 3 features. Plus I would save $2000.I purchased the vehicle and I found out the next day while I was driving to the church with my wife that it did not have the main necessity like inside lights on drivers side, and the mirror on the passengers side. We are senior citizens, I dropped my hearing aid one time and denture on another time, and tried to turn on the light to find and there was no light. I had to pull on side to find them. I complained the next day and they did not entertain me and said the sale has already been reported to Nissans main office.I complained but Nissan North America did not respond. I also participated several times in surveys and as of this date they have not responded yet. I am experiencing hardship which will continue till I own this vehicle. Now finally I am trying to complain to watch dog agencies, BBB and good governance and fair trade, and still if Nissan would not address this, I would report through media.

I own an Altima and the drivers and passenger sides floor boards are rusting through, as well as my flex pipe that connects to the catalytic converter. Last but not least, oil pan is also rusting through. This seems to be a defect with Nissan, yet they will not take ownership of the issue. After much research, I found that I am not the only consumer who has this issue. No one can tell me that after only 7 years that this is normal for a car to rust like this. I also own a 2000 Chevy that has not rusted like my Nissan. On top of my car being a rust bucket, it also has an issue where if you move my car a few feet and turn it off, it will not start. I have brought it to a local Nissan dealer for this issue and was told nothing was wrong with my car. Again, after researching this issue, it also seems to be a problem with the 06 Altima that Nissan will not take ownership of. I will never buy another Nissan again!

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and Its a safety issue.

I took my 2013 rogue for brake shoes, check and told the service advisor that when the car is stopped at a stop sign or signal lights, the car makes a noise like the motor is falling apart. He stated he would check it. Next day he told me brake shoes are OK and that noise is normal. He said the brake shoes needed cleaning but would continue to make that noise. The strange noise that I also was concerned about, he stated it was from having the air on and the gas needs to idle more to keep it running. He said both noises are normal and it will always do that. I am disgusted and so I am trying to trade the car in. First Nissan car that I am not happy with!

I had bought in May 2014, a brand new 2014 Nissan Sentra and it went bad. It had a major computer problem, factory glue leaking through the headliner, stitching unraveling from the fabric, and black paint coming off the radio console and Nissan bought it back with an intention for me to buy another, called a buy back. And then I bought a brand new 2015 Nissan Altima in Sept 2014 and the transmission went bad at only 5,000 miles, the cotter pin in the axle had to be re-tightened, the radio has static, there is a popping in the Bluetooth, and the speaker lid popped up. There is still static in the radio and there is still popping in the Bluetooth in the Nissan!!!! And Nissan says thats a normal operation. You have to be kidding me!!!I will never buy another Nissan. I dont recommend a Nissan to anyone. It was and is an awful experience. Nissan has stressed me out beyond belief. I had to go back and forth to the Nissan dealerships at least 20 times. Can you imagine two BRAND NEW Nissans going bad within six months? Nissan is not the same brand that it used to be.

Financed a 2013 Altima SV. From the get-go I had signs that CVT transmission is bogus. Getting onto the highway it would rev up to 5k RPM and not shift up every now and then. AC went out around 70k mls, would only work when Im driving. Then around 100k mls the transmission started having issues. Vehicle would just die when I come to a red light or stop sign every now and then. Then it got worse - if I slow down and do a california stop the rpms would drop below 1k and engine felt like it was going to die. Then finally vehicle just died when I came to a stop sign. I turn it on, runs fine, I put it in gear and it dies. Just jerks forward and dies. Brought it to Nissan dealer. They said needs transmission - not telling me what actually failed in the transmission. Mechanics do not know anything about transmissions.They rang up a $4500 bill for a new transmission. I could not afford this bill and they ended up getting me into ANOTHER CVT Altima. When I clearly told them I do not want a Nissan CVT but they said that is the only thing they can do. Without any other means of transportation I had to take this deal in order for me to keep my job. After getting a unwanted second CVT Altima - I started asking around. One of the mechanics told me you are suppose to change the transmission fluid every 6 months. Another mechanic told me its a sealed transmission and you shouldnt have to do anything to it. Another told me check it every now and then. Manual says to check it at 60k. None of the mechanics or service advisers gave me same story.Vehicle put me in danger by shutting down with 18 wheelers behind me honking at the green light. Vehicle is dangerous to drive as it is unstable in windy weather. The hood itself looks like its going to fly away by all the shaking its doing when you are driving on the highway. Now Nissan holds NO VALUE! Nissan corporation floods the market with cheaply made vehicles that break down and MAKE you get into another Nissan. The Nissan I got into 2015 was priced at $25,000+ retail. 4 months later with 13k mls - its worth $13000 at best. Now this is a $12,000 value drop in 4 months? Really Nissan? I ended up taking a repo on this POS. And guess what? When you tell Nissan you are doing a voluntary surrender - they put you on an hour wait or just hang up. They were so quick to take my money, but when I want to give them their POS back they drag it out. Come on Nissan. This is no way to treat your customers.No wonder your power train warranty is only up to 60k mls. Because you know your vehicles will not stand the test of time. Nissan is here for a quick buck. They put you in a vehicle that breaks down or loses value so quickly that you are always upside down. So you are either stuck financing another Nissan with a discount or taking a repo, or if you are lucky paying it off and dumping it as quick as you can. I was a loyal customer to Nissan for over 3 years. Never missed or was late on a single payment. Mandatory service at Nissan dealer and your vehicle breaks down at 100k? Your stickers should say Dont plan to drive this forever. Clean up your act Nissan. Teach your mechanics how to service your transmission properly or replace them when they break down like you expect. Nissan, you lost another loyal customer and I will never buy a Nissan product again. You should be ashamed!

Any Nissan dealership that has been in business since 2013 knowingly participated in consumer fraud with corporate guidance. They knowingly sold defective vehicles that put the consumers safety in jeopardy and our court system gave them a slap on the wrist. The class action lawsuit attorneys make bank and the consumers were stuck with the aftermath.At first Nissan claimed that a computer program upgrade would fix the issue and they knew it would not. They string you along stating that they are working on a fix, but it never came while I was under their warranty. They say they have a fix now but they want me to pay for half of it because I am just out of warranty. They never told me about the fix while I was in warranty. The fix is only as good as their word and their word has no value. What are they hiding currently? You will not know until it is too late. The whole lot of them are fraudsters that can not be trusted. Buy a Nissan of any make at your own peril. As Americans we should unite and stand outside of every Nissan dealer in America on as often as possible but especially on Saturdays until they go out of business in America. That is about the only recourse we have for these lawbreakers that our Government is allowing to stay in business in this country. Now you cannot say that you have not been warned.

I have had three leased vehicles with NMAC. I am now told that the $500 forgiveness on body damage wont be given because I wont lease again. I also found out that they are charging me $395.00 to return the car (disposition fee). I believe this is not moral or ethical. Attached is my return inspection.

I just got a used Nissan Xterra. I had it about two or a year. My transmission was slipping. I found out that Nissan had trouble with the radiator, leaking antifreeze into the transmission fluid making the transmission to go out. This showed a bin. A recall on them if it was a ford. They would fix it for free. If your company does not want to pay for a radiator and the transmission, I will not buy a Nissan again.

My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or cant help with this matter.Glory be to GOD. I received a call in 24 hours from the same advisor that quoted me the $4,300 dollar a day before stating Nissan will take care of the cost of my transmission which has 0 miles and I would only have to pay the labor cost and I also receive a warranty... I believe Jesus touched somebodys heart at Nissan Consumer and I thank JESUS for it. The labor cost is between $1,000 - 1,500 dollars but Im trusting that it will be fair. Im encouraging anyone that is having a difficult time with the repair of their car to Contact Consumer Affairs and see how they may be able to help them...

Case number was opened because we were eligible for the battery replacement under warranty. We were unable to replace the battery, because the case number was prematurely closed without prior notification. Please advice, who should we contact regarding re-opening the case. Contacting customer service did not help.

First, to make a payment over the phone for a Nissan account, the consumer is charged a $12.00 service fee. That is outrageous! Second, BillMatrixs automated system is a headache to deal with. Compound that with having to talk to customer service reps in India just compounds the frustration of going through their customer service communication channels. All this adds up to make it a real headache to try and communicate with Nissan. Just the thought of having to pay $12.00 in order to pay your bill seems like a racket.

I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissans & they were all pretty good. Bought the car May 31 14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they dont even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they wont fix my car or keep me in the loop! I got on the dealerships chat line this afternoon & Donna promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!

Hey guys. This review is to let the world know out there of how unfair Nissan company is. I have been a loyal customer of Nissan for more than 6 years now. I own a Nissan Rogue 2012 with no more than 30k miles on it. My transmission happened to fail 2 weeks ago and the Nissan dealership wants to charge me $4400 to replace the transmission. They WILL NOT COVERED this knowing that I still have my original warranty on transmission work. DEALER says transmission got hit by something and that is why is not cover. We did not hit anything at car broke that while driving in highway. Really unfair, unacceptable. Ill not recommend NISSAN to anyone. They are thieves..

Bought 4 years ago. Always maintained. Engines light comes on at 115k and it turns out that the CVT is to blame. Now Im discovering that its very common for these transmissions to only last 100k miles. Its super expensive to replace. After more research it seems to be more of a ($4k) consumable part instead of something you could trust to last for the life of the car. This would be okay, only if the repair cost wasnt going to effectively total the car. And totaled because no one wants to buy a car that is unreliable. The resale value is so low because of these problems? When called, Nissan offered no assistance and was very tight-lipped about this being anything but a rare occurrence. This is definitely a steep drop from the reliability standard I thought Nissan had. Never again?

I purchased a 2012 Nissan Sentra from the dealership in March of 2012 based on recommendations of the sales team regarding my traveling needs. At the time of purchase it was explained to the sales team that I commute to New York about 200 miles round trip daily. The decision to purchase the Nissan Sentra was based on my commuting requirements with the strong recommendations that the Nissan Sentra would be a reliable commuter vehicle that should last a minimum of 200,000 miles. With that said the Nissan Sentra is currently in the Nissan service department waiting the installation of a second transmission. The first replacement transmission was installed around 61,000 miles and currently the vehicle is at 99,000 miles awaiting the second replacement transmission. At the time of purchase an extended warranty was purchased for the vehicle and therefore the transmissions have been covered under this warranty minus the deductible. However, there has not been any logical explanation as to why this has occurred. The only thing explained to me was that Nissan has been experiencing lots of issues with these transmissions. The fact that the Nissan Sentra is now requiring a second transmission installed and it has not even reached the original 100,000 miles for the recommended transmission service is unacceptable. The miles that are driven with the Nissan Sentra are mainly highway miles and the failure issues with the transmission should not have occurred. What is even more discouraging is the fact that this Nissan Sentra may encounter additional future transmission problems with this vehicle after the extended warranty expires at 100,000 miles. The customer service and repairs received from the Nissan service department have been to date have been unprofessional and unreliable. I brought these concerns to both the Sales Manager and President of the Local Dealership feeling that the 2012 Nissan Sentra has ongoing mechanical issues and the vehicle is unreliable at this point. The only option that was provided was to purchase another extended warranty of 36,000 additional miles at their dealer cost. It is an absolute embarrassment to Nissan that this would be the only option the Local Nissan Dealership could offer. In addition the Sales Manager for the local Nissan dealership never even provided any other option of taking the vehicle as trade to purchase a different vehicle, but rather utilize my credit history as an excuse to say there is nothing else the dealership could offer.

Leased new Infiniti QX70 in 2017. Never missed a payment, or late. Reported as 30-day late to credit bureau 2 months before lease ended because the local sales tax had changed from 6% to 7%, and even though I made the payment, I was $5.38 short. Never knew the rate changed! I am paperless, and make automatic payments. Why would I imagine that my payment would change when I entered into a contract for a specified amount for 36 months? I have leased/owned 4 Infiniti vehicles (QX4, G35, EX35, and QX70) for more than 25 years, and only now have I ever had any issues. Their answer: TOO BAD. My response: Never will I lease/buy another Nissan or Infiniti. And will steer any I know away.

I financed a Nissan Juke 2011. I was always on time with my payments, never missed one payment for almost a year and a half. Finally, I was able to pay it off with an overage. When I called the first time to inquire about wheres my money, Ive been told that it takes 21 days for the AR to process this. Well, its been a month and I still didnt get anything. Im forced to call customer service every other day to hear the same thing. They dont know where and why. Its not fair. They charged me 6.9% for the loan, but they have my money for a month free of charge. Who knows for how much longer? I even spoke to a supervisor who was rude at times, telling me that the exact sum should have been sent. But he still didnt tell when will I get my money back. I will not be dealing with them again. Such a waste of time, money and energy. I would not recommend it to anyone.

I bought my 2011 Rogue in 2014. Loved it for a couple years. Once it hit 100,000 miles it was one problem after another. One of the rear locks didnt work anymore, my air conditioner went out but the most expensive and frustrating thing was the CVT transmission went out at 112,000!!! WTF?? And they cant be rebuilt, you have to buy a new one directly from Nissan... $4,100 later my air conditioner goes out the next week. Luckily, someone ran into us and totaled the vehicle before I had to spend the $300 to fix this. Stay away from any vehicle that has a CVT!!!

I have three case numbers for the same issue with Nissan USA (**). All of my correspondence should be included with each case number. The attached comment below was my last comment back to Nissan USA. I have offered to take part of the responsibility of the repair and pay the labor. I paid to have parts replaced that were in good working order. (Both catalyst) due to a known defect in the manifold upper tubing 2004/2007. The vehicle was passing DEQ every time I had tags renewed, which, I had done in November of 2014. I have no way of knowing when the manifolds cracked. If a notice had been sent out I would have taken my Armada in to be checked. The cracks were very small and in the same place on both of the old manifolds. The dealer was obviously aware of the issue. The service manager told me when he showed me the old manifolds, Nissan corrected the issue by adding a weld to the manifold to prevent it from cracking. I hope this can be taken to another level of review.This is my 4th Nissan and will probably be my last. If Nissan was truly interested in keeping customers for life they would at least cover the parts due to the nature of the issue. Had a notification been sent out in regard to the issue I would have taken the vehicle in to be repaired. Nissan basically covered their butt by extending the warranty and not notifying their customers of the issue --- WRONG --- this issue needs to go to a level above whoever is reviewing my case. I will pursue my case with the Consumer Protection Agency.

This space would never be enough to write all the issues we have had with our car. Its the worst deal, the worst customer service, the worst corporation, the worst car, the worst company. That company has stole the money from us. I had never thought was going to be that bad. The car has gave us lot problems, consumes the amount of gas that 3 cars all together will do from other brands. The doors got stuck and had to take it to dealer to open them stupid tickets. Can not appeal to the clerk. I really hate this company. They are such a stealers not dealers, stealers... I will never recommend it to no one.

We purchased a brand new 2015 Nissan Rogue in September of this year and were experiencing radio issues from the day we left the dealer lot. It came in very static sounding and we thought maybe we were just in an area with poor reception. As we continued to drive the problem continued in various areas. The sound is so bad that we dont even use the radio. Were forced to use the free XM subscription that is almost expired or the CD player. We brought our car into the dealer of purchase and they claimed to have fixed the issue but we still had the same problem. Being that the dealer we purchased from was far from our home, we took it to another dealer. It has been back twice since then and they have not been able to fix it saying that Nissan needs to release a software update and until they do that the problem cannot be fixed. We were given Nissans number to follow up with them and today (11/19/15) I received a call with the regional consumer affairs representative pretty much telling me that they dont have a solution. I asked her what the timeframe is and if they would offer any other answer besides others have been complaining of the same issue and theyre working on it but she kept repeating the same thing. No timeframe, no resolution, theyre working on it. I even asked if they would cover the satellite radio until the software update comes out to fix the problem and she said they would not. So now if I want to listen to anything besides a CD, Id have to take out more money to pay for the subscription. I completely understand that this isnt a mechanical or safety issue but when consumers are spending thousands of dollars on a brand new item that is warranted to work in a specific manner and the company is not standing behind their customer service, this is absolutely outrageous. I have never heard of something like this before. I paid for a brand new, fully functioning car and that is not what I received. Nissan should be truly ashamed at themselves for selling products like this and not even offering a resolution in the meantime. Horrible quality control, horrible customer service. I will definitely think twice before purchasing another Nissan specifically due to their poor customer service.

I have two problems with this vehicle (2013 Nissan Rogue). It is only three years old and the transmission is failed twice. I replaced the transmission at 80,000 miles and with a little over 150,000 miles. It is failing again. Second, the car has pearl white paint on it, and it is peeling off across the car. Every area of the car has paint peeling off. I submitting a claim and took the car to the dealer several times. Nissan Consumer Affairs refuses to help defray the cost of these repairs, $4800 for a new transmission and $1500 for the paint job. I have filed complaints with the BBB, Nissan USA and the NHTSA. No one is helping.

Volume on radio out of control. When I click the volume control on the steering wheel to go up one notch it goes to the highest volume and the only way to lower it is to shut the car engine and then re-start the car. This happened on the day I picked up the car from the dealer and it has been back to the dealer at least 4 times for repair. On 2 other occasions a repairman came to my home to fix it. New wiring, new parts, grounding and even a new unit has been installed. Dealer has been very attentive each time I brought the car in. However they cannot fix the problem. I called Nissan consumer affairs yesterday and was assured I would get a call back today. I did not receive a call and when I called again today I was told I would get a call tomorrow. At this point I think a new car should be awarded to me.

Dont Buy A Nissan Vehicle From My Local Dealership. I will only provide one star as there is no Zero that I can provide as a rating. Purchased three Nissan Vehicles from our local dealership. 1st was a 2012 Frontier (SL). Fully certified with less than 6,000 miles in 2015. The following issue came to light AFTER I purchased the truck. Both front and rear bumpers had to be replaced due to damage from the sale person who we found out drove the truck to pull his boat. He off set the bumpers and caused the braces to be pulled down causing the bumpers to pull away from the frame. The brakes were replaced twice at a cost of $680 each time. The initial brake repair was not proper repaired as the dealership used third party parts. Actually told me that and then claim they were Nissan parts - but had faults. Cost me two brake jobs and complete bumper replacements and the story is just starting. When I felt unsafe in the vehicle I was going to sell it back to Nissan. That is when the adjuster informed me that the right side fender has been damaged and repaired. Also the front glass had been replace incorrectly. None of this was on the CARFAX, nor reported to me at the time of sale. Now my wife has a 2017 Nissan Rogue. The vehicle has portions of the front bumper pulling away from the body. The dealership informed me that my wife must have hit a parking block and dragged the frame over the block which has caused damage to the underside of the car. My wife may drive her car less than 3000 a year and SHE did it. No I think when they were preparing the car was sell they hit the lifting rack and caused the damage. The foot lift door doesnt work. No problem the dealership will tell you as they really never work correctly. NICE!I have a 2015 Frontier from the same dealership. I just purchased the vehicle less than one month ago as I need to have a truck. Stupid me - thinking that everything would go well. Fooled me again! Yesterday the truck would not start leaving me well out of my local area. When we tried to replace the battery I found that wires and the battery were so corroded that it needed to replace the wiring and the battery. That was a great cost of funds. What does the 100 point inspect include? So I have been a fool for the third times. This is my fault. But I want everyone to know that you need to find a solid dealership that respect you and values your business.

Its been almost a month since paying my car off. Im still waiting to receive my title. Customer service is no help and gives little to no information. I will probably never buy another Nissan after this because their finance company is a 3 ring circus.

Over paid, harassed 8-10 times daily - You will be receiving my documents regarding payments on my NMAC, more than 10 payments. Oh but I kept getting calls that I was past due from indos. I’m ** pissed. I tried telling them, no one wants to listen. Well now I’m taking action, little they see the crap that finance companies can get away with. Oversight on NMAC on May 1 or 2, this total is not acceptable, reviewed prior contracts, all over paid. Recently, there were 179 complaints, same as mine. Be on the watch, facts about Nissan Blank. I’m pissed.

2015 Nissan Murano Warranty Repair. Nissan USA will not return your calls. They will lie and say they will call you back but they will not return your calls if they dont want to. They have been promising to call me back for weeks. They do not. They are unprofessional and unaccountable to anyone. They do not care about their customers. Once you buy the car they are DONE with you. Buyer Beware!!!

Nissan Rogue CVT transmission was diagnosed but not covered under warranty. Nissan knows there is an issue but refuses to resolve issues. Dont buy Nissan.

While driving down the highway, a tire started to deflate. I called the dealership and let them know it was deflating for unknown reasons and they said even though I hadnt purchased the tire warranty that they would patch it and I would have no issues. So I brought it in and with one look they said they wouldnt patch it and I had to buy a replacement because it showed wear on the sidewall. Which it didnt have wear, the dirt was just not as noticeable after being almost flat for an eighth of a mile until I could pull off the highway to put the donut on. It cost me $290, as the rest of the vehicle is under warranty I didnt want to risk any interference of that by having 3rd party work done on it. But even under manufacturers standards it is covered since the tread wear is 1/32 off of brand new and there was only 8000 miles on the car. Their consumer affairs dept. called me back and basically said since I didnt pay extra for a warranty on the tires of the brand new vehicle that there was nothing they would do. But yet the tire they put on to replace automatically had a warranty. Am I the only one baffled by this logic? I will never buy another Nissan ever. They are rude and condescending and awful at listening and helping the people paying for their salary.

I own a 2005 Armada and the liftgate and rear window has not worked in several years. I thought it was just my SUV. But after reading about others with the same problem, it must be a flaw in the parts. It concerns me because it can become a safety issue. Has anyone looked at a recall on this issue?

We purchased a certified pre-owned Nissan Pathfinder 8/2010 from the local Nissan dealer, Central Valley Nissan. The vehicle had 76,000 miles on it at the time of purchase, and now has 89,000 miles on it. We recently noticed an issue with the cars transmission. When we are driving, the car will knock when shifting gears and it also makes this rumbling or shaking vibration feeling. We researched the issue and found that Nissan had defective radiators installed in the 2005/2006 models that caused fluid from the radiator to leak into the transmission, causing transmission failure and necessary transmission replacement. We took our car to the transmission shop to confirm that this was the issue, and it was. The owner of that shop called the dealer we purchased the car from, where it was confirmed the defective radiators were installed on this model and several others. Nissan didnt issue a recall, but instead extended their warranty to 80,000 miles. Since our vehicle was at 89,000 miles, the dealer instructed us to call the Nissan Consumer Affairs dept. to explain the problem and try to get them to cover the cost of the repair. I contacted them, reported the issue, got a file number (#**) and was told I need to take the vehicle to a certified Nissan repair shop and get a diagnostic report sent over to them. We took the car to Central Valley Nissan. They were aware of the defective radiator problem and agreed that we should have been informed of this problem at the time of purchase, especially since it was so close to the warranty cut off. They put us in a rental telling us we cannot drive this car in its current condition and said they will deal with corporate. We were just notified after 2 days that corporate has denied our claim, stating that our mileage is past the warranty cut off. They instructed me to call Nissan Consumer Affairs again and talk to a supervisor about my case. I tried to speak with a supervisor but was told by Layla (Customer Support Rep) that there were no supervisors available and I would need to wait for a call back for 4-6 hours. She refused to transfer me, or even give me the name of the person who would be calling me. I am so extremely disappointed in the way this is being handled. Nissan installed defective parts in thousands and thousands of vehicles but instead of recalling the parts they just extended a warranty but then didnt notify any of the customers. In every single report I have read from other customers with this same issue, they only found out about the defective radiator after it caused a problem with their transmission. Nissan had a responsibility to their consumers to notify them of this defect and to provide them with information on how to get it repaired/replaced. This is 100% Nissans fault, and I cannot believe the run-around I am getting. What I find equally amazing, is that in most reports the radiator didnt start causing problems until after 80,000 miles, and that is where Nissan stopped the coverage. This is a pathetic move by this company. I was happy with my Nissan, very happy, but because of this issue now I will never purchase another Nissan vehicle again. This defect is going to cost us thousands of dollars in repairs, and I have no choice but to repair the vehicle because we still have 3 years left on our loan. I am truly saddened, and extremely angry with the way Nissan handled this.

Nissan is one big scam. Do not lease or buy a car from them. A windshield cracked on a New car. They put the part on back order without a date. The car is not able to be used and they are still requiring for the leasee to pay for the lease when they are not providing any part, For over a month already! In addition I believe there are laws in certain states requiring a manufacturer to have parts available for up to 5 years on certain items. Good to have Warranty Compliance Advisors as our assistance here. We reached out to Nissan and got a pathetic response still nothing doing.

I have a Service Contract with Nissan and is a joke. At 15,000 miles I was told that Regular routine issues like replacing an air filter was not covered. I was at Nissan for an oil change and after they were finished the Service Department presented me with a $300 bill. Air Filter, Brake Fluid; minor items. Then the Tires which is really the reason why I am writing. NISSAN ROTATED MY TIRES AND NEVER PERFORMED AN ALIGNMENT!!! I have spoken to at least 3 experts that informed me the tires were worn from the inside out. How CRAZY is this!!! I had to replace my tires for $700 just recently and have the bill now to submit the highest person that runs NISSAN. I want to be compensated for a pro-rate on my tires. I will pursue this matter with Nissan until I cant talk anymore. Literally! The sad part is that I am disabled and putting 2 sons through College so they get a decent chance in life to chase their dreams. I cannot afford these tires. Another sad issue is my Parents always owned American made Cars and I talked them into buying a Nissan Rogue and then a Sentra. How Sad! I want help with compensation on my tires. I have all the documentation.

I purchased 2019 Nissan Sentra SV, and within 6 months of driving now my car doesnt pick up properly and I can hear machine noise from my car. Its just 1 year old and I am experiencing this issue. MY car heating also does not work fully, it takes at least 20mins. If I have kept my A/C or Heater on, then car does not go beyond 60MPH and I have to give maximum acceleration. Engine is faulty and Nissan Dealer is not ready to fix this.

My brand new car (Nissan Sunny XL petrol), right after the second free service, the car started having problem like heating up of the engine and frequent shutdowns. When checked with the service center, it assured me nothing was wrong with the vehicle and in a perfect condition. I, with my little daughter, drove the car to our relatives next day. On the way, it broke down again while passing a dangerous valley. It stopped more than 20 times during the travel of 200km. When I contacted the service station in charge, he said that he cannot do anything. When asked what should be done next, his answer was, HE DOESNT KNOW ANYTHING.I then called Nissan Call Center. With much effort and persuasion, they connected me to the local technician who, after inspection, declared that the problem occurred because of the FAULTY FUEL PUMP and DUPLICATE COOLANT, which the service center used. More than 15 days has passed and in spite of sending a number of mails, no action has been taken until date.

First, if at all possible dont buy any Nissan cars. They have the worst customer service ever. Second, if you dont buy a Nissan dont finance it through Nissan Acceptance Corporation (NMAC). My car payment was due on the 5th of the month. I paid it on the 4th (Saturday). It was process on the Monday 6th. Reported 30 days late to the credit bureau. This is my 3rd Nissan, never once late.

Stay away from Nissan. We purchased our certified pre-owned vehicle 8 months ago with 6,000 miles on it, and have had the check engine light come on 6 times. Each time, the Mass Air Flow Sensor being the error code. The dealership fixes it, but yet it keeps becoming a problem. The last time the check engine light came on, it stalled on the highway, nearly having us smashed by a tractor trailer. Yet, the dealership and Nissan continue to give us the run-around and refuse to cancel our loan, or provide us with a reasonable remedy, even after a formal complaint was filed. Do not buy any vehicle from Nissan.

Music and satnav repeatedly keep freezing and als system reboot - I have noticed over the last few months my juke sound and navigation console has been doing the above quite frequently and this is very annoying. I have not added any aux items and was hoping Nissan would have come out with a patch / updated software to fix this glitch, but although there are literally in the hundreds on media including social media, Nissan have not mentioned this or say they have got a patch or even working on it, pray tell me why.

If I could rate Nissan a 0 I would. All around terrible service from the advisors up to management. Brought my vehicle into Pine Belt Nissan of Tomsriver NJ. I had what I believed to be a stress crack across my windshield. The advisor along with the service manager both looked at it, and clearly said they could NOT find any point of impact, obviously with that being said it would be a factory defect. They sent all my info along with photos to Nissan corporate. Who I went back and forth with to have it covered since the glass had NOT been hit. Anyway it had been denied all across the board. Not a single person could provide an explanation on why the glass broke, of course they only work there but know NOTHING. I even asked them if they could Pay half the cost. Again was told NO. I would of happily taken aftermarket glass didnt have to come from the factory. Im guessing Nissan knows nothing of “goodwill”. Customer service is TERRIBLE! They cant even do the right thing for their customers, they would much rather lose them instead. Nissan is pathetic. I would never ever lease or purchase anything from this awful awful company again! Everyone else tell your friends and family! All they could come up with was, Sorry car is not in warranty, spare me Nissan. I will never serve my car in any Nissan service center again. Nissan does not do the right thing and thats the bottom line! Poor product and terrible employees.

I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.

I received a call today from a collection agency claiming that I owe $614.20 due to charges for excessive wear and tear on a Nissan that I returned 9 months ago. Mind you, the Maxima that I returned was in mint condition and I leased another Nissan, this time an Altima. I called NMAC today and they claim to have sent me a statement which I never received. That statement was allegedly sent 4 weeks after I returned one vehicle to lease another. The only other correspondence that was made regarding these fraudulent charges was 8 months later from a collection agency!!!! I spoke with about 6 different representatives from NMAC today and received so many contradictory pieces of information. Id like to point out that when the finance manager mistakenly set up my automatic payments for 20 months on my original Nissan for a 36-month lease and the automatic payment ran out, NMAC was quick to call when they didnt receive their payment. I was told today that I wasnt contacted about the most recent charge because it was end of term and NMAC doesnt bother, we just send out one bill and then turn it over to collections.... Really???? This is how they treat current customers? Had I gotten some correspondence and been made aware that I was being unfairly charged for excessive wear and tear attributed to scratches on the rims, I would have at least had some method of recourse. I cannot wait until I make my twelfth payment on this Altima so that I can hopefully buy myself out of this Altima and sever all ties with Nissan and NMAC. This has been the single worst customer service experience of my life!!!! Cant wait to tell Nissan to shove it!!!!!

In October of 2012 I bought a brand new 2013 Nissan Versa. Great little car with excellent gas mileage. Within a month I heard a very loud rattling noise coming from underneath. I called the Nissan Service Dept and was told Oh yeah, thats the heat shield. There is a defect in it, just bring it in and we will fix it. I took it in and Nissan replaced it - no problem. 3 months later the same thing happened so I took it in again. About 8 months later it happened again. Now I purchased a new car because I drive 82 miles a day to work and back. And now, it happened again. 4 times within a 2 year period.Now because of the mileage, if I want it fixed, I have to pay for it. So how much is it?? Well they dont know because in order to give me a price, they have to look at the vehicle. They are unable to determine the price of the part needed and add it to their labor charges to give me a ball park idea of it will cost. So I send an email to the management team who calls me to let me know they cant replace the part for me for free, even though they know it is defective, but they are willing to let me trade it in and put me in a newer model Nissan that doesnt have any defects. Now if this is how they treat their loyal customers when something goes wrong, why on earth would I buy another car from them???

I discovered a good-sized hole on the passengers front seat floorboard. I was told it was rotted out by rust. My car is 7 years old and only 66,000 miles. Nissan told me that they will not pay to have it fixed. From my mechanic and the website, there have been many complaints regarding this same matter.

I purchased a 2007 Altima almost 8 years ago from the dealer in our town. Loved the car, and continue to drive it. Our daughter was driving it less than a month ago, and it stalled and quit on her. She called for a tow, and had it towed to a shop who services all of our cars, and have done so for 4-5 years. They called and said it was the transmission. Not aware of the extended 10 year and 120K miles CVT, I told the shop to replace the transmission, for a cost of $3800.00. Received the car a week later. I called Nissan consumer affairs, and ** told me at the time, nothing could be done, as the 5 year and 48 K mile warranty was up. As I was filing the receipts, I noticed a letter from Nissan, addressed to me at a former location, about five years ago, explaining about the CVT extension on the warranty. The clincher was it had to be an authorized Nissan Repair shop. I called Nissan consumer affairs again, and brought up about the letter. Still no results. I spoke with his supervisor, and he also disallowed it. I spoke with the shop, as they bought the engine from the dealer in town. I spoke with the dealership, and the service manager, who would try to intervene on my behalf.I just found out late yesterday, the service manager was not able to negotiate on my behalf. I will not stop, and continue to talk to more supervisors within Nissan. To take no just because the dealership did not replace the transmission is not satisfactory. They should at least pay for the transmission, or give me credit through the dealership, since the transmission was bought from them.

I recently purchased a 2013 Nissan Rogue with 133,000 miles. Seemed to be just what I needed. However, just a few days after I purchased I noticed the engine would power down when taking off. I had it checked out and it was the transmission. I verified with the Nissan dealer and they confirmed it was the transmission. When calling to make the appointment and telling the problem that was experienced the service guy expected it to be the transmission. Seems that it is a common problem with the 2013 model. However, I have since found out that is a problem for 2010. Nissan needs to extend their warranty repair for this problem.

Nissan vehicles have extensive issues that require multiple services and repairs. I have spent over $6,000 in service and repairs from the last 12 months alone and Nissan keeps giving an excuses as to why this and that is not covered. Nissan Consumer Affairs said I should have an unlimited service repair but may or may not cover anymore engine issues. Im still within the ten year/100,000 miles engine warranty and yet providing more excuses to cover cost. Im trying to get Nissan to actually repair something in the engine that prevents the vehicle from being driven, but they are getting behind to complete any repairs with a thousand dollars or more. All of this has been a battle to get anything covered or paid for. All I want is for Nissan to actually cover their faulting vehicle.

This is the beginning of my campaign against Nissan. They build crap cars and dont stand by their product. Do not buy a Nissan. You will regret it. There are ridiculous problems that you would not expect from a car built in the 21st century. They are common across the board. The door handles come off simply by opening the door. Water pools in the driver side floorboard. The airbags will go off for no reason. The airbags are the only thing theyll fix because they know its a liability.

I have a 2007 Nissan Altima 2.5s whose safety/emissions failed because of a faulty catalytic converter. W/o knowing that all vehicles in US have a warranty on catalytic converter for 8 years or 80,000 miles (whichever comes first), I got it replaced at a local shop after ordering the part myself from Auto Zone. Part + labor cost close to $500. I came across some info about the warranty coverage on the internet and argued with my local shop how they kept me in the dark about the warranty especially when its the same terms for every make and model. So anyway, I called Nissans consumer affairs up and notified them of what happened and that I was rerouted to them by our local Nissan dealer. After a billion phone calls, I could finally get to someone who was willing to help and asked me to fax all the documents - bills, labor charges, safety/emission inspection reports etc. I did and they never replied. After another million calls to them, they returned with one call and said they cant do any reimbursement since it was done at a local shop and not a Nissan dealer. I told them beforehand the whole situation even before I faxed the documents. They couldve just saved me time and money by telling the same upfront. On the last call (Glenda, who handled my case) just kept yapping away, that theyre sorry they cant make any reimbursement. It was just a waste of time with these people. Ive always been a loyal customer of Honda and Toyota and swayed a bit 4 years ago by purchasing this piece of junk. Never a Nissan again - not just because of their crappy products which most of them have shuddering issues, but their awful customer service! If only they went out of business before Carlos Ghosn took over...

I had contacted Nissan regarding a shift lever failure on my 2008 Rogue. After sending in my information and then getting a reply from Nissan today, 9/7/12, (after several attempts to contact anyone), I was told by Nissan that they cannot help me with any financial help or warranty due to the part is not covered by any drivetrain warranty. As this part is not considered a drivetrain part and I am at 60,109 miles (1,009 miles over the 60,000 drivetrain warranty). It was added, additionally, that another main reason I was denied any help is I was told that I do not take my car to Nissan for any service, therefore, they cannot help me at Christopher Nissan in Woods Cross Utah. This sends a message to me that since I do not spend money at Nissan, there is not much they feel responsible for. I did have my CVT transmission serviced there as I feel it was important for the extended warranty to have it serviced. $180 on a transmission service that should only have cost no more than $75. I do my own maintenance on my cars and have completed the service needed on oil changes and rotating tires, etc. So Im not spending money at Nissan rubes wrong. From my view, the part that failed has nothing to do with service or maintenance and what I have spent at the dealer. It is related to the quality of a component. If anyone at Nissan would take time to read internet reviews on this subject, they would conclude there are many questionable concerns about this part on the Rogue and other Nissan models.So if this has come to a close about me not spending more money with Nissan to service my vehicle, I accept this and will not spend any more money with Nissan going forward. There are plenty of choices for me to where I spend my money and what car I buy. Signed, David **, one unhappy customer.

The reason that I am sending this is because I am very unhappy with the customer that I receive from your location. I had an appointment this morning at 8:30am due to my fan making a noise when I cut the heat on. My car also hesitates sometimes when driving so I was having that checked as well. My boyfriend brought my car to the appointment this morning. He was advised that the blow motor was not covered under the warranty and it will be $59.99 to look at this and an additional $99.95 if the hesitation wasnt my transmission. At this point the service manager Mike gets on the phone with poor customer service and had a major attitude. He states that the blow motor is under warranty but I needed a filter that is recommended every 15,000 miles. Thats fine we got it taken care of. My concerns after they repaired it they left all of the leaves and sticks all over my floor in my car when they repaired this. I am very disappointed in the lack of professionalism and customer service I receive. Not even a year ago I came in because I had a humming noise in my car. When I came in and advised the young lady she was very nasty and rude and told me my warranty was up and I never complained about the noise before (I think her name was Brooke). I get an appointment for the following Monday and sure enough it was my wheel bearing and it was still under warranty. I just feel I receive terrible customer service from this location and it makes me want to go somewhere else. I come here because my job is nearby. I just want a little more empathy and customer service when I come to this location. That is all I am asking. Thank you and have a great day!

I purchased a 2009 Nissan Murano in 2012 and now am experiencing a well known issue with the transmission. They extended the warranty to 120k miles but I have not driven the vehicle for the extended warranty period. I contacted the customer service for Nissan and spoke to several people with no resolution. They are not going to honor the warranty nor stand behind their product when they know this is an issue with the Nissan Murano. It has transmission issues and would advise anyone not to purchase this vehicle.

So, I had a broken coil spring on my 2009 Versa. I contacted my dealer and told him that my car only had 75k miles, and I thought it was crazy that a coil spring should break with so few miles. I am close to 70 years old, and I drive responsibly, avoiding pot holes etc. I was told by the dealer that this was not covered and it would cost me $450.00 to replace the springs. Being on a fixed income, I thought that was outrageous. I then called Nissan and filed a report, and a factory rep did check into it and again I was denied compensation of any kind. After much searching I finally found the coil springs on sale for $57.42 each, from another Nissan dealer. I also purchased the rubber seats for the top and bottom of each spring for $21.20. So, with parts, sales tax, and shipping my total cost was $147.32. I asked one of my family members if he could install the on my car and he said it would be easy, being that only one bolt needed to be removed before installing the rubber seats and springs. I left the car with him and within one hour he called me and said it was done. WHAT, that quick? He said that it was an easy job, and it only took him about 15 minutes to install both springs. I tried to pay him $50 and he said he didnt want to take advantage of me and handed $30 back to me. So I saved $282.68 that I would have had to pay to Nissan for the same work! I also should mention that my step son said he would like to do about 20 of these coil spring jobs a week. They were that easy! I understand that companies need to make a profit, but come on, this is over the top! This experience has turned me from a extremely satisfied customer to a skeptic about future work to be performed by the dealership.

My 2007 Altima hybrid died now several times without warning, had to tow it to this dealer because they are the only one who can apparently do the diagnostic. So they charge hundreds of $$ to find out that there is a blown fuse, which they replaced, but it blows again. Solution? Change all four engine coils, because this is what causes it. Why? Do not know, but they can try to find out if I agree to pay $160 an hour to investigate some more. Yes, this happens second time on a VERY low mileage vehicle, and yes it is a common problem with Altima Hybrids, but there is not much they can do. And no, they will not call Nissan on your behalf but I definitely should - they even give me a number. So I pay (again) a $1000 dollars for a trivial and premature repair, which should have never happened, and not knowing what causes it.I called Nissan, and after several days of phone calls and interviews, I was they do not see any problem because the car is not under warranty. Really? Privately, all mechanics know that there is a problem, and clearly there is something wrong with the vehicle. And yet not only Nissan refuses to stand behind their product, but they penalize the customers over and over again by making to pay them excessive and unreasonable cost to diagnose a known problem? I guess no more Nissans in my future and I will have to switch cars asap, because I simply cannot afford such an unreliable and unpredictable vehicle. I was lucky it happened when I was only 5 miles away from a dealership. What if you are on a trip? Stay away from Nissans. Oh, they are very very polite.

My 2005 Murano was serviced by a dealer for a stalling problem. The dealer stated a need of Cam shaft sensor replacement for a fix. Further, they recommended that the CVT be replaced due to an action of recoiling at deceleration which I mentioned the exactly the same dilemma to a Nissan tech adviser who wrote a ticket. A mechanic test drove my car & was able to verify/duplicate the symptom of the recoiling action aforementioned. I told the Nissan dealer to replace the Cam sensor & the transmission fluids knowing that a warranty doesnt cover the expenses involved with the replacement of CVT.Next day, Oct/29/15, I accidentally discovered on internet that Nissan had extended warranty on CVT to 10 yr/120,000 miles. Consequently, I called the customer rep. to confirm an eligibility. The rep. submitted a ticket for a regional specialist to call me next day which they did. The answer was No because I purchased my car on Aug/16/2005 which is merely (2) months outside window of an extended warranty. I greatly disappointed & called a customer Rep. again to re-open the case for the following reasons: I have never received the notification from the Nissan of an extended warranty on CVT.Im the original owner & it has only 78,000 miles on it. Mine failed at such low miles, then whod buy a car from Nissan. Id have taken the car to a dealer to replace the CVT if Id known the extended program. I love my car & the performance except the mishap of CVT. Im awaiting on a reply from a regional manager this time in a few days for a final decision.

Four years ago, I was told a recall had to be done on my 2011 Cross Cabriolet. After the recall work was done, the roof would not close correctly. I have taken the car back to the dealer several times over 4 years. Each time the problem gets worse, not better. Nissan USA is no help. The dealer is no help. Nissan no longer employs mechanics; just employs inept part changers. No wonder Nissan is tanking.

The Rogue although slightly underpowered is a delight to drive. It feels so much larger than its compact size. AWD helps in winter driving plus a vast array of safety features add to driver safety. The best recommendation, its comfortable to drive. So much that I prefer it to our second vehicle a sport sedan costing considerably more.

I recently purchased a 2011 Nissan Rogue, on August 26th at Concordville Nissan in Pennsylvania. At first, it seemed as though I purchased a very good vehicle. It was a certified car, the mileage was reasonable, it had only one owner and it looked great. This praise quickly turned into a nightmare. During the test drive the passenger side windshield was covered by the cars feature list and certified sticker, covering the small crack I noticed the next day. I called Concordville and informed my salesman (Pat) about the crack and he told me to bring it in to be fixed. I wasnt able to do that then because I was going away to New York and then to Baltimore.On both of my trips I noticed the front wheels were swaying slightly, gliding to the left or to the right. On my return, I immediately contacted the service department (Sept. 11) about this new concern. After the car was inspected (Sept. 14), the Service Advisor (Darren **) informed me that there is a crack in the right side axle. WOW! I tried to shun the idea of what could have happen if the axle would have broken with my family and me driving that car while on vacation. Even though, the problem was fixed the same day, I am now worried about what new problem will arise. I no longer enjoy driving this car in fear of what other unknown defect will surface. On the same day the car was being repaired, I spoke with the Sales Manager (Ryan **) about my issues, explaining the entire situation. He seemed concerned about my frustration and even said he would confer with the Service Manager (Mark) about getting me into a different car. After, I asked if that was an option. No promise was guaranteed. As I returned to pick up the Rogue I requested to speak with Ryan **, he was unavailable, but Ryan ** was. So, I explained to situation again and again talking about getting a different car. He said he would look into it. This was around 3:30 pm. After waiting around for about two hours a salesman name Mark approached me and asked if I was being helped. I told him I was waiting on Ryan **. Mark went to the counter where Ryan ** was, talked to him a little and came back over and said who is helping you again? Then Pat, the salesman who sold me the car came over and asked me was my car still being repaired? No, I replied. Now getting angry because, not only was I forgotten about, no one seemed to know what Im talking about. I explained my situation once again.After 3 hours I was finally called over to the counter where now both Ryans are. Theyre telling me that: (1.) the axle wasnt cracked. The problem was with the ball bearings, but I have an invoice explaining the issue was the right front drive shaft. (2.) I can get into another certified car, a 2012 Morano that is going to cost me $645 a month with a $4000 down payment. I left the dealership very confused and upset. I just want to express how disappointed and frustrated I am with this whole process, from the issues with the car to the poor customer service. Now I see why they wouldnt show me any other car. I will never purchase another nor, will I recommend any of my family, friends or co-workers to purchase a Nissan Certified Car. I am also filing a consumer complaint with the Attorney General office in my state.

My Nissan runs good and its been good to me because its easy to drive and wastes less gas. But the headlights look weird and I think different lights might make it look better. I also think thats a small car but with so much space use. It still great and I love it so much!!!

It hit 75 degrees today in California and I’m again reminded why I will never buy another Nissan. My AC doesn’t work in my 2014 Nissan Rogue bought new in March 2014 at Dublin Nissan. It hasn’t fully worked since July 2015 when it inexplicably went out in the middle of a road trip in 101 degree weather. My two passengers and I tried to bear it for an hour, but ended up having to pull over for 3 hours to wait til dark to drive home the remaining 2.5 hours. I took the car to Nissan Capitol Expressway two days later where they spent an entire day (and tank of gas) trying to figure out the issue only to come away with no solution. It only seemed to be replicable in 80 degree or above weather and after driving for more than 30 minutes on highways.I knuckled down and made it through the summer, the car had about 18,000 miles at that point and was still in warranty. December 2015 I took the car back to Capitol Nissan for 25k maintenance and had them examine the AC unit again. Another full day of “work” and no solution. The AC continued to work intermittently, I kept up with routine maintenance and always mentioned the AC issues when I was in for service and still under warranty, always at Capitol Nissan. By late spring 2017 the AC had stopped working altogether, no cool air came out at all and the weather was only heating up. In June 2017 I took it to Nissan with 37k miles on it (Nissan warranty stops at 36,000 miles) and had Capitol Nissan spend another whole day working on it.They immediately agreed it wasn’t a functioning unit and spent the whole day with it, by end of day finding a “solution.” This solution was to drain the freon from the system and re-fill, this seemed to solve the problem. I asked the associate why that hadn’t been done before to solve the issue and he said he didn’t know. I then asked how he knew it was fixed and he said he couldn’t guarantee it and re-read me the description of work done like I was a kindergartener who just didn’t understand. He then only charged me for the new AC fluids and “helped” me with the labor cost by charging me $200. I drove away angry and rightfully so as the AC unit stopped working two days later. I called the associate at Capitol Nissan to let them know and never heard back.I then opened a case with Nissan Corporate to have the car declared a lemon as the AC unit will clearly never work. In that call I told them I truly thought this was a one-off case and that until then I had actually liked everything else about my Rogue. I told the representative that if Nissan awarded me the new car I was actually planning on upgrading to the Nissan Murano and would finance that upgrade through them.Nissan Corporate kept my case open for approximately 18 hours only to dismiss it because the car was out of warranty, they offered me one monthly payment ($350) for my troubles. I did not accept this money as it didn’t even begin to cover the amount of time I had spent away from work and the money I had spent fixing this issue. The way Nissan has treated me has made it abundantly clear I will never buy another Nissan and as soon as I am financially able I will be getting rid of this junk Rogue and buying a Toyota.

Impossible to make a payment over phone without automated system asking you a Thousand questions. They call you 10 times a week to verify a payment coming. Nissan Corporation keeps you on hold for 10-20 minutes. Some get cocky when you are being polite and asking questions. They hang up on you or route you to the wrong people.

My Terrano 11s alternator went down and so I contacted my local garage who after ringing round said that the part would cost a massive £130-00 inc VAT. The part would take a couple of days as this was a Friday. I thought that I would also try to see if I could speed things up a little by contacting my local Nissan dealer, Nissan Bradford (Bristol St Motors), they also said that it would take a few days and the cost would be ONLY £1300-00, yes £1300-00. When I complained all I got was that Nissan set the cost and thats all there was to it. Is it that the warranty was different? NO. Both had 1 years warranty. Is the Nissan part made of Gold? No. It is in my opinion that They are BOTH profiteering.

I recently purchased a 2018 Nissan Titan XD diesel with the midnight package. Everywhere online Nissan advertises that the midnight package XD comes with a bed liner, floor mats, wheel well flares, and more. The dealership I purchased from was nice when I bought my truck. The next day were complete jerks when I went back to ask for floor mats only. So I called customer service with Nissan and they did not do anything and did not care. Flat out told me I was just out of luck. The truck is a piece of crap. It has no power. It is not a diesel. I do not know how Cummins whatever advertise their name on that piece of junk. Save yourself the hassle. Buy a Dodge or a Ford. Stay away from their junk especially Empire Nissan at Lakewood.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

I got my Versa on November 2014. I am having problems already. It sounds and has problems like a old car. The shocks/struts are not working at all, the engine leaking oil on and off, air conditioner making funny noises and taking engines power every time that comes on. The engine while idling makes a loud noise and keep doing a clicking sound and the brakes pedal had stuck/locked about couple times already.

I own a Nissan Juke MY 2013, mileage of 67,000 km, ever since I purchased the car and I am complaining that it is not giving the full power even when I press on the pedal. I have missed the service for 10.000 km back in 2015 and when I visited them in December 2016 I asked them to do the major service and repair whatever is in the car. Everything went smooth, no issues in the car and I took it back. On July 19th 2016 I took the car there for a quick service and complained about the same issue. (Car doesnt give full power.) They got back to me with the fact that the CVT assembly have an internal defect and that my warranty will not cover it because of the missed service.I work for one of the biggest automotive companies as a Warranty specialist in the middle east office which means I know my rights and the customers right. This of course raised many questions: When I bought the car from Al Rostamani I was informed that the car comes with 5 years warranty / 100 km. Apparently the car comes with 3 years only and the other two years are insurance warranty. (Dubai insurance.) I did NOT receive or signed any legal; document which shows me the terms and conditions of this insurance warranty, only the terms and conditions in the service booklet which obviously doesnt say: Your warranty will be void if you missed a service.I asked the service advisor in Dubai: Did it fail due to low amount of transmission oil? NO. Did you find any metal particles in the transmission oil or the oil was burned? NO. And since they cannot disassemble the transmission, then how did they know that it was misused!!! The middle east office offered 75% coverage on the repair. And I do appreciate it but: legally speaking, is it fair to charge the customer for a product defect, the missed service have no direct impact on the damage, if it did then it would fail in December when I got the car there for a full check. I am completely disappointed in how they are marketing for these 5 years warranty just to increase their sales. I am definitely raising this to the consumer protection, as soon as I receive an official letter from the dealer in Dubai and Nissan middle east providing me with the T&C of my warranty and a valid reason on why the repair is not covered.

I have experienced more incompetence from this dept. than any other customer service center I have ever contacted. It has been 3 months I have been attempting to get them to send my title to the state DMV for registration. I have faxed them documents at least 6 times during this period. I follow-up with the fax to confirm everything was received and it is all in order. I am told all is in order and the request is being processed. A week later I follow-up for status to be told something or other is missing or incorrect. They do not have the courtesy to contact me when they discover the error, they simply throw it out and never inform the customer. I will never buy a Nissan again.

I just paid my van off when I started having engine issues. At 120,000 codes read p1701 tcm wiring, p0746 pressure control solenoid, p1778 step motor, p0868 pressure control module. Is it the transmission? The mechanic doesnt want to touch it. Just wants to change the tranny. I can not afford this. I am single mom. Is there not someone that can rebuild them properly??? I bought a Nissan (2011 Quest) because I thought it would last longer. I have not driven the van in 6 months. Its a total loss if I spend the money and it happens again then I am putting good money after bad. Its not worth anything as a down payment if I have to tow it in. Has anyone got to the bottom of this???

My transmission went out at 5 years old and 74000 miles on my Nissan Murano. There were absolutely no positive comments about Nissan the corporation. After receiving the horrible news. The reason my vehicle felt like it was in neutral all the time was because the transmission was out. Patterson quoted me $5200. I called a local transmission shop and they said they would do the job for $4300. I asked Patterson about it and they said they would match the other shops price... WOW. Then I said, Well I may have definitely not had $5200 but I still dont have $4300 so I decided to call Nissan the corporation. Still within the years warranty but not the mileage warranty. They did not have to do anything. I went through the process of the phone answering service. Talked to one person then to another. The lady said on a Wednesday that she had 3 days to get back to me with an answer. All this time the dealership had our vehicle and had not been authorized to do the work. I felt like if I made it look like I could afford it by authorizing the work to be done that it would be a no brainer and they would not feel the need to help me out. Soooo all in all my vehicle had been at the dealership for one week now... The corporate lady calls and tells me that Nissan would pay for half of the repairs. Well that was not the whole repair but I felt grateful that I didnt have to come up with 4k. And plus I had already negotiated their repair shop down $900. Every little bit helps. I could not find anyone else who had the same circumstances that I did. Well I thought I would write this review because of how Nissan took care of me and so maybe someone else would find some courage to call and see if they would help their case. Nissan transmissions have had a rough path here over the past 10 years although I did not know that when I bought one nor all the way up till I had problems with mine. Once I authorized the $2150 which was my part then it took them 3 days and I had my vehicle back. Also I had already made up my mind that no matter what decision they came up with I was going to be nice and say thank you. Even though it wasnt the full amount I said, Thank you maam I appreciate it so much. I think she was totally thrown back and said, You know what let me give you my direct numbers and you can call me any time with an issue on your nissan vehicle... well there you go its pretty much against my nature to be nice when Im upset but hey Gods in control anyway right??

I have had 7 Nissan last 11 years. Good luck but one CVT sold. Last 2 took lost. No CVT again for me. Read lot bad stores. Nissan CVT no good. I got Buick 6 speed reg trans. Love it. Better never buy Nissan if they keep the CVT.

Nissan 370Z is a great looking car with horrible storage space. Great acceleration but no sunroof, hatchback, and 2 door. Pretty easy to park cause its compact and small. I also like the color -- a silver grey. The body shape is sporty and looks great. I bought the car mostly because of the way it looked and the acceleration and the sportiness of it. I wish that it had a sunroof/T-top. Though those can be a pain in the butt. I hate the headlights. I think they should have been pop ups. I hate the hatch trunk. Nowhere near enough room. Seats are black cloth - very ugly. I hate that it doesnt come with a hatch cover. I have one that does not fit the car.

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!

******************************************************************************************************** Published on other sites: https://www.yelp.com/biz/nissan-of-queens-service-ozone-park ********************************************************************************************************I have been taking my 2014 Platinum pathfinder since August 2017 for issues with the vehicle jerking and giving trouble to start. I was told the pulley kit needed to be changed. The following week the suv would not turn on,once it was on the engine light came on. I took the truck to Nissan of Queens , left the truck there for 2 weeks till the transmission came in. When i got my vehicle back i saw my push bar was dented on the passenger side. I took the vehicle back on Monday because it was picked it up while they were closing up so rushing it was not noticed until i got home. The manager Ravi said they were not responsible for the dent. ( My vehicle is always parked in a private driveway and did not have any dents on it) . I called another manager there Sando about 6 times left messages till now i never got a call back. I took my truck back the following week Sept 6th for jerking issues and i saw now they take pictures of each vehicle that goes in for service. They told me they cannot find anything wrong so i contacted consumer affairs. After calling them 3 times i finally got an appt for 10/4/17 . I met with the consumer affairs and as i sat down with him he told me he was only there to discuss the truck. I then realized that the manager Ravi had briefed him on the dent on my truck which occurred on Nissan premises. He told me he would take the truck for a test drive and will let me know what the issues are once he returned. He came back and said he did not experience any issues and he couldnt do anything. I explained to him i spent over $50 K(paid off in 14 mths) on this truck which i only have 3 years now and i was having all the same issues as before. He then told me he would check the fluids after 45 mins he came back and said he found debris in the pan and he would need to order a new transmission. They gave me back my truck 10/4/17 with all the same issues. I left numerous messages for consumer affairs but have not gotten a call back as to when my transmission will be replaced. Now 10/17/17 my daughter got into a accident because when coming to a stop the truck started jerking and hit the vehicle in front of her. I left another message for consumer affairs and awaiting a call back. I am still driving a faulty vehicle and a accident occurred because the the cvt transmission jerking. This will be the 3 rd transmission in 3 mths. Nissan should not be selling vehicles with faulty transmission.

My credit is good so I financed my new 2016 Nissan Rogue at my credit union with no trouble. A couple of weeks later, I mistakenly pumped diesel fuel in my new car. It happened at Sheetz. They say it cant be done and the nozzle wouldnt fit. They finally said it is Nissans fault. Nissan passed me around from one customer service person to another. It appears to be a game with them. They seem to have a lot of customer service people who will call you and ask you a few questions just to have someone else call you. It definitely is a way of looking like they are paying attention to you but the result is they wont do anything to help you. Besides that problem that same day, I tried to use Nissan roadside assistance which I had been told I should have, when it happened. My tow charges were more because they said I didnt have it when I tried to use it and I was forced to call 911. I understand I made a mistake but that nozzle fit right into my car and the only way I saw what had happened was when my car stalled and I read my receipt. Anyway, both Nissan and Sheetz first said they would help but then wouldnt. Dont buy a Nissan. There is no customer service. They will just waste your time. Reference telephone for Nissan **. I think it is time to run these foreign vendors out of the US since they wont take any responsibility for the faulty design of their cars.

We WERE a Nissan family. 2012 Rouge on second transmission. First faulty transmission caught fire after Service Manager assured us the car was fine to drive. This left my 18 year old daughter on the side of a highway with a flaming car. 2015 Rouge CVT needed to be replaced. Sounded like the wheels were going to fall off. 2012 Versa transmission replaced the same week as the 2012 Rouge. Researched the Versa and it had air bags that were recalled and I was never notified. Called Corporate Nissan and spoke with two separate representatives that could have cared less that for safety or reliability. My daughters were both dismissed by service managers that told them their cars were fine. I am a single mom who has purchased 8 Nissans over the past 25 years. After speaking with Corporate Nissan three cars are going to be traded very quickly!!! BUY ELSEWHERE.

Out and about with my wife. Parked our Nissan Altima and returned one hour later. Car wouldnt start. Key symbol appeared on the dash. Walked home and retrieved other key fob. Still wouldnt start. Googled the issue and found out that hundreds of other Nissan Altima owners had same issue. Called Nissan, they took my info and got back to me the next day with a sorry, warranty has expired, we cant help you so $970.02 out of pocket. Im pissed! With the amount of occurrences, this issue should have been a recall at the expense of Nissan. I wont be buying another Nissan. How does one go about starting a class action suit?

I purchased a 2009 Nissan Rogue, new. I have owned this car for 10 years, and have paid through the nose for control arms and wheel bearings. August 4th 2015 my transmission overheated on the 400, kicked into safe mode from Cruise control and almost got us run over by a transport. It was repaired with an accessory oil cooler by Nissan two weeks later. Same thing happened 2 days ago on a trip back from Lemington. I have under the 200,000 km, but am 1 month over my warranty. So, I have been in talks with Nissans customer care department. My warranty was up July 30th. The band aid fix for my transmission on August 5th 2016 has failed 1 month after the warranty was up...imagine that. It was a pretty car. Its pretty worthless now. Seriously think over your purchases....I now have no trade value.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didnt send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company Ive ever dealt with. I wish I could give negative stars.