I am so glad I googled Nissan Finance complaints. I am sorry for your experiences but I dont feel so alone now in dealing with the nightmare that is NMAC. Their zero star online payment processing has created payment reversals when there should never have been one, and me not catching the payments not going through. I love (not) their disclaimer that a confirmation number really, really isnt. Whats the point of it then especially after paying online payment processing fee?The final straw has been once again setting up automatic withdrawal, with email notification all was successful, only to find nothing drawn out of account and a late charge applied. I was totally perplexed. I finally figured out why. Going into the bank information, I found a totally different routing number! They refuse to acknowledge it or credit two late payments because of it. Well, Nissan, guess what? I didnt make that second payment because Id rather go trade the car in, taking yet another hit because of previous over 30 notices you wrongfully put on my credit report, and give the money to another car manufacturer, because this is definitely the last time NMAC gets my business!

I am working in Turkish Airlines from Turkey. I want to explain my complaint. I have a Nissan Juke which has features 2012 model, 1.6 automatic transmission. It is now in 39000 km. When I went to periodic maintenance to Nissan Yzbaolu Service Center for 45 000 km maintenance, service consultant said that there is a problem with automatic transmission in my car and he send my car report which includes VDR data etc. to Nissan Center for Turkey. And they said me that I have to change my automatic transmission.Nissan Turkey gives me offer that it can be changed my automatic transmission with 5500 cost TL (Turkish Lira) approximately 1900 $ in Turkey. I made all periodic maintenance in Authorized Service Center and it is just for age and not having huge km. It is very, very little usage. How can it is possible to failure? I dont want to pay this cost. This has caused so much stress on me and my family. It has to be free for changing transmission or very less cost. Could you evaluate my complaint? Please help me and if my issue is not related with your department and emails account, please inform me that the correct email address.

Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)When I picked up my car, I feel there is gas pedal delay in the initial acceleration (between 800 and 1800 RPM). On minutely trying to identify, why there is an uneasiness for me to drive, the usual resistance in the gas pedal that is altered, and the pressure I usually put on the pedal has changed, and which started to get annoying. Usually I use 87 octane fuel. This time I filled 91 octane fuel, still the acceleration is identifiable. Usually I drive in ECO mode, which is sluggish. Normal is better and Sports mode is usually quite peppy.After trying all the combination, I realized this the feedback/resistance, may have been altered. Dont know how and why (forgot to mention I had also asked for bronze cleaning on the car). Dealer has failed to understand the point and they keep on telling me about sensors and error codes. What I realized after studying the matter that the sensor and codes will work nice, when the pedal recognizes the press.Concern of mine is the pressure is gas pedal stars identifying the press after a small delay (maybe we are talking about 5~7 millimeters). Why I am concerned: I have to press more gas pedal now to get to my normal driving habit for years/decades; I am quite concerned now if this pedal will have more issues to offer; Since the pedal feedback/resistance spring may have altered, it may happen, that say when in highway, it will get stuck to a position and send incorrectly send sensors of pedal being pressed even after removing feel from pedal. Now I feel little unsafe in this car. More details can be shared on request.

There are 76,000 miles on my Nissan Xterra. While attempting to pull out onto a roadway my vehicle lost power and would not accelerate to a normal speed. So thankful I was not in heavy traffic. After having two different local repair shops assess the vehicle, I found that Nissan used faulty radiators on certain year models that allowed fluid to leak into the transmission and destroy it. I contacted Nissan and ConsumerAffairs didnt think I had wasted enough of my time and money and told me to take it to a certified Nissan shop for a diagnosis before they would even consider helping... so I did. After waiting another week or two, they finally called me back to say they could not help because the vehicle was out of warranty. I pointed out that my vehicle only has 76,000 miles and the transmission issue was caused by an issue Nissan was well aware of (but had not recalled the vehicles to fix the issue). That didnt seem to matter. THE VERY LEAST THAT NISSAN SHOULD DO IS OFFER A DISCOUNTED PRICE ON A NEW TRANSMISSION. I will NEVER buy another Nissan.

The material from inside damaged pre-catalyst entered engine causing engine failure. Is Nissan going to repair my engine? There have been thousands of Nissans with this problem. Should I hire an attorney to help me?

I BOUGHT NISSAN X-trail in 2015 it is still under warranty. My car I-stop (Stop & start function) is not working since last one year. I have been to Nissan many times for the same reason. Till now they have changed few different parts to work it out still its not working. Now at last they are saying I have to changed I-stop battery which will cost me $350AUS though still under warranty. So I dont why I should pay money if the car system is faulty and still under warranty.

I recently purchased a 2018 Nissan Titan XD diesel with the midnight package. Everywhere online Nissan advertises that the midnight package XD comes with a bed liner, floor mats, wheel well flares, and more. The dealership I purchased from was nice when I bought my truck. The next day were complete jerks when I went back to ask for floor mats only. So I called customer service with Nissan and they did not do anything and did not care. Flat out told me I was just out of luck. The truck is a piece of crap. It has no power. It is not a diesel. I do not know how Cummins whatever advertise their name on that piece of junk. Save yourself the hassle. Buy a Dodge or a Ford. Stay away from their junk especially Empire Nissan at Lakewood.

Salesman Jose said my Nissan Sentra had 100K mile warranty, which included 12 free oil changes and car washes. The heated leather seats are not working properly, they turn on and off by themselves, the a/c has been replaced twice already, the brakes squeal. Several other issues with the brand new car. I will never purchase a Nissan vehicle again. They did not replace the seats as promised, they recanted on giving the 100K mile warranty, the 12 free oil changes and 12 free car washes. The repair center also said the man who sold us the vehicle no longer works for them and its normal for the brakes to squeal on a new vehicle. I told him that was not normal, that was poor manufacturing of products. I purchased a brand new Hyundai Sonata and never had that happen. These are unfair business practices and I feel like I was sold a lemon. I will never do business with them again.

Coming from a Loyal Nissan customer FOR ELEVEN PLUS YEARS, I am disgusted at their lack of care and concern for issues that my recent lease CAME WITH. I just signed this lease, trading in my old one at the end of May. I will NEVER go with Nissan again after my recent experiences with the Patchogue, NY Dealership and Consumer Affairs absolute lack of care and effort to mend anything. Problems at the dealership level have left me going to Consumer Affairs which were of no further help at all. They act as if all of this is out of their hands and there is nothing to do to reassure their efforts at trying to make me satisfied.They cannot get one person on the phone to speak with me. I have had issues regarding my new 2018 lease 3 months in, leaving it in the shop to be repaired with NO ETA of time it will be done (because items are back-ordered) and ready for me to drive again. Though they did mention maybe some time in October... awesome because I dropped off my car on 8/27. I also only get this info through voicemails because every time I try to call back it goes to voicemail and I wont receive another call until they have their scheduled time to call me back. Horrible customer service and quality of care.My new lease has a safety brake issue where the auto safety break will go off when no one is around, breaking my car while going 40+ mph. Apparently this is a VERY COMMON issue (talk about safety) with ALL Nissan models starting with the VIN K. So Id check your VIN because I am sure if you dont say anything about it, they wont either. I have also had the issue of my backup camera lagging and freezing as backing up since the beginning. There was no point to even use it because it was inaccurate and dangerous to do so. My radio has also just decided to black out one day for a good 10 minutes. Couldnt do anything about it. This is my THIRD time back to the dealership where they finally kept the car to fix it fully, even after showing them video evidence of my experiences the second time I went back.Patchogue has provided me a loaner of not even the same model or year of my current Rogue lease. Which is fine and I normally wouldnt care, BUT at this point, still paying for a new lease yet driving around an older vehicle for over a month has me fuming. I have been polite and patient up until now. The back and forth phone calls that go nowhere are leaving me stressed and in disbelief with this company. I am in shock and SO dissatisfied with all this new 2018 Nissan Rogue and Nissan Customer Service has come with. This is my fourth Nissan, third lease. I have NEVER had an experience like this. I am beyond shocked and pissed.

The finance manager over at Nemet Nissan on Hillside Queens, NY charged us $2,734 on our lease contract, for a 2012 Nissan Rogue, when we were supposed to only pay $1,600. He refused to explain the breakdown of the fees when asked, and kept saying I will get to that in a minute as he made us sign all the paperwork. Then after handing us the lease agreement, he still didnt explain the breakdown, and said thats what the numbers worked out to be, and said the contract was already signed, nothing he can do about it. Worst experience ever, after being with Nissan for almost 4 years. That is a big rip off! Now, Im stuck in a lease, paying $290 a month, when I should be paying less.

Ive bought Nissan Almera (Nissan Teana, name in Thailand) on Dec. 2013 and feel some vibration during the ride in the third week. Id contacted with the dealer to tell the problem Ive found. I made an appointment to check whats wrong with my car. After checking, they tell me that my car is normal. After that Ive found jerky in the second month. After consulting with the technicians from Jatco, they indicated theres a problem from the gear and propose to change the gear for me.I hardly accept this. I bought a new car; like any customers, I hopefully find the normal car, at least; no problem, anxiety-free, safety indeed, no need to fix or change the primary compartment of the car (in my opinion, gear is the significant compartment of the car) in a short time. During the arguments, Ive found some ignorance and worst of all, the representative gave a lie to me!! I wrote the letter to Nissan Japan and Nissan Motor Thailand but it didnt help. Nissan Japan said that Nissan Motor (Thailand) Co., Ltd. has complete authority over Nissans product and service in Thailand. Now that the lemon law in Thailand is not strong enough, all I can do is to tell anyone in Thailand, and also in another country about the problem. By now there are customers in Thailand facing the same problem. Finally, I will not recommend NISSAN to anyone in Thailand or anywhere.

My wife just had an accident today, 31 Jan 2012. It was a front end collision with her 2003 Nissan Sentra. She rear ended someone when she was driving 50 mph in a 55 mph zone. The braked car moved 75ft before colliding the driver side front end into the truck in front of her. The truck received little damage; however, her Nissan was crushed in the entire drivers side front half. The airbag did not deploy, and she stated the wheels would not turn to avoid the truck in front when she was braking. I took pictures and a video of the car and the entire scene. The police officer stated it was strange the air bag did not deploy, it should have. We just had her car serviced at the local Nissan dealership a couple months prior. I am wondering why the wheels locked when braking and why the airbag did not deploy. The car is totaled.

We purchased a new 2015 Nissan Rogue with a CVT transmission, we also paid for an extended warranty. We have since put 91,000 highway miles on the vehicle. The transmission began to stutter and lightly slip at random intervals. I DROVE it to an authorized dealer (Antwerpen Nissan here in Owings Mills, MD). They told us that after ($149) diagnosis, it needed a valve body and cooling assembly. We were then informed that it needed a new Catalytic converter as well. They stated that our extended warranty expired at 60,000 miles, but Nissan would cover 60% of the transmission work.After replacing the parts, the vehicle was still doing the same thing and now would not shift out of 1st gear. We were informed that we were now responsible for an additional $1377.00 for another transmission part. Remember that I drove the vehicle there, with NO issues of shifting our of 1st gear. Bill at this point would now be around $3700.00. They have now replaced the additional part (I was not told what the mysterious part is) and again the vehicle will still not shift out of 1st gear and still slips. I have now been told that they will have to try and figure out what to do next, however it will of course be an additional charge.They have had the Rogue for 2 weeks now, they DID provide a courtesy car after 4 days. I have cited multiple online recalls for 2012 to 2018 Nissan Rogue with the CVT transmission, as well as lawsuits I have found about them. I was told that my vehicle is not listed by the Highway administration as being part of any recall or bulletin. BEWARE. We are adult drivers who are not rough on our vehicles. We are without our vehicle, currently sitting at a huge bill, a broken vehicle that has only gotten worse from the work that was done, and still waiting to hear how much MORE we will have to pay to get our Rogue back.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

Music and satnav repeatedly keep freezing and als system reboot - I have noticed over the last few months my juke sound and navigation console has been doing the above quite frequently and this is very annoying. I have not added any aux items and was hoping Nissan would have come out with a patch / updated software to fix this glitch, but although there are literally in the hundreds on media including social media, Nissan have not mentioned this or say they have got a patch or even working on it, pray tell me why.

I took my car to Nissan of Riverhead NY on 8-26-17. I brought it in for two new tires and a coolant flush. This job should have cost me about $450, instead I walked out paying $675. They overcharged me on every part and aspect of service. They broke not one but both of my tire TPMS sensors before telling me what they did. Then had the nerve to say it was my fault because of the metal tire valve stem caps Nissan put on years ago. They claimed giving me a coupon on my receipt and not charging me a fee made up for what they did. The coupon didnt even make up for how much they overcharged me for parts and service.Furthermore driving the car home it had a extreme vibration that it never had before and would require the brakes to be fixed on the car in under a few months to make it go away. Also the tires they sold me were the wrong ones and so badly installed that they would leak constantly and eventually need to be replaced in under two years. Mavis confirmed that it was poor work that cause the premature failure of my brakes and tires. I have all the supporting receipts and videos to prove all this. This is a link to the video when you will hear the one mechanic discuss how bad the work on my car was and you will hear a customer service rep tell him to stop CSI my car and finding problems so they could cover up their terrible service and the damage they did to my car. https://youtu.be/IYTTbhw6taY.Also I met with the owner and he and his staff was unwilling to do anything but play a blame game. I contacted Nissan in the matter and they sided with him even though there are numerous complaints against several of his dealerships. I would not buy from him ever again and certainly I will never buy from Nissan again since they did nothing to solve the problem. I now own a Honda and could not be happier to be out of this nightmare - but the loss of thousands of dollars due to irresponsible businesses such as Nissan is still a painful experience no one should go through.

My husband and I purchased a brand new 2014 Murano... a car we loved! It drives beautifully. Sadly, weve run into two separate issues multiple times. First, the drivers side visor breaks constantly!!!! We dont use it often but have replaced it several times. At first they were covered by our warranty, but now they want $185 for a new one. What???? And you cant find a used drivers side visor for anything. Not a single one at a junk yard (although the passenger side visors ARE available.)Then, our ac went out three times while under warranty (we live in AZ so no ac is brutal)! We had the compressor replaced three times. The third time we had a service agent say he would try to get us a brand new one (compressor). What the heck were they putting in before???? Also, my friend got a Murano. She had the exact same problem multiple times! A $40k car should NOT have these defects. (AND, while our Murano was in to have the compressor replaced, there were two times the dealership kept our car for multiple days without updating us on the status of the repairs.)Thank goodness we were still under warranty. Now our warranty has expired and Im afraid well run into the compressor issue again. I will be furious if that happens! We cant afford such expensive repairs, especially since the car has only had about 10-12k miles a year put on it. Well below average. As much as I love the look and feel of Nissan vehicles, we wont be buying another one. I have a Chevy that hasnt had any problems at all and its a 2015. Even our 2005 Dodge Ram has been amazing. Very few service needs other than the basics such as oil and filter maintenance, tire rotation, etc. I can count on one hand the number of times Ive written a negative review, but this situation warrants it.

Financed a 2013 Altima SV. From the get-go I had signs that CVT transmission is bogus. Getting onto the highway it would rev up to 5k RPM and not shift up every now and then. AC went out around 70k mls, would only work when Im driving. Then around 100k mls the transmission started having issues. Vehicle would just die when I come to a red light or stop sign every now and then. Then it got worse - if I slow down and do a california stop the rpms would drop below 1k and engine felt like it was going to die. Then finally vehicle just died when I came to a stop sign. I turn it on, runs fine, I put it in gear and it dies. Just jerks forward and dies. Brought it to Nissan dealer. They said needs transmission - not telling me what actually failed in the transmission. Mechanics do not know anything about transmissions.They rang up a $4500 bill for a new transmission. I could not afford this bill and they ended up getting me into ANOTHER CVT Altima. When I clearly told them I do not want a Nissan CVT but they said that is the only thing they can do. Without any other means of transportation I had to take this deal in order for me to keep my job. After getting a unwanted second CVT Altima - I started asking around. One of the mechanics told me you are suppose to change the transmission fluid every 6 months. Another mechanic told me its a sealed transmission and you shouldnt have to do anything to it. Another told me check it every now and then. Manual says to check it at 60k. None of the mechanics or service advisers gave me same story.Vehicle put me in danger by shutting down with 18 wheelers behind me honking at the green light. Vehicle is dangerous to drive as it is unstable in windy weather. The hood itself looks like its going to fly away by all the shaking its doing when you are driving on the highway. Now Nissan holds NO VALUE! Nissan corporation floods the market with cheaply made vehicles that break down and MAKE you get into another Nissan. The Nissan I got into 2015 was priced at $25,000+ retail. 4 months later with 13k mls - its worth $13000 at best. Now this is a $12,000 value drop in 4 months? Really Nissan? I ended up taking a repo on this POS. And guess what? When you tell Nissan you are doing a voluntary surrender - they put you on an hour wait or just hang up. They were so quick to take my money, but when I want to give them their POS back they drag it out. Come on Nissan. This is no way to treat your customers.No wonder your power train warranty is only up to 60k mls. Because you know your vehicles will not stand the test of time. Nissan is here for a quick buck. They put you in a vehicle that breaks down or loses value so quickly that you are always upside down. So you are either stuck financing another Nissan with a discount or taking a repo, or if you are lucky paying it off and dumping it as quick as you can. I was a loyal customer to Nissan for over 3 years. Never missed or was late on a single payment. Mandatory service at Nissan dealer and your vehicle breaks down at 100k? Your stickers should say Dont plan to drive this forever. Clean up your act Nissan. Teach your mechanics how to service your transmission properly or replace them when they break down like you expect. Nissan, you lost another loyal customer and I will never buy a Nissan product again. You should be ashamed!

We purchased a luxury vehicle through NMAC for the past year and they are terrible. I have been paying the same price for 2 years with no drop in payment. When I asked about it they fixed it. The next month I was late with a payment and it went back to the previous price with no explanation. I spoke with a so called supervisor, to which I was told it went back to that price because I miss a payment. That makes no sense. They have held my payment and also lost my payments and also applied my payment to someone elses account. We recently moved and needed them to send the title to the new state so we could register our car. Problem this was after calling her every few days to see where it was. This left us with an unregistered vehicle for 10 days. I called back and then I was told that they will not send the copy of the title until the payment is made. They should have said this from the start when I contacted them, 10 days ago. Was told that all the fax machine in the company were down after I wanted to speak to a manager about the rep lying about the fax. But I had my friend at the dealer send a fax and they received it. In summary--THEY HAVE LOST EVERYTHING I HAVE SENT THEM, and it is apparently not their problem.After changing my address with them 4 times over the phone it was never updated, until 2 months later. Now Im still waiting after another 6 weeks and speaking with 13 different people for the title to be sent. Will never ever deal with this company again!!

Purchase two brand new Nissans back in 2013, a Nissan Pulsar and Nissan Qashqai, both with CVTs. Our Nissan Pulsar blew its transmission at 30,000 KLMS. Our Nissan Qashqai has blown 2 transmissions and now on its third, car has only done 75,000 KLMS! These transmissions are absolutely and utterly unreliable and I will (a) never purchase a Nissan vehicle and (b) never a vehicle with a CVT Transmission. On top of this here in Australia we dont get the 10 year warranty or any other transmission warranty on top of our standard vehicle warranty. At least you guys in the US get an additional warranty but from the reviews online its only a security blanket, it doesnt solve the problems at hand with these transmissions. Dont buy a Nissan vehicle! Their techs are utterly useless and they do not stand behind their product!

I leased first a 2011 Nissan Armada then traded it in for a 2013 Armada. That was the biggest mistake I made. The 2011 is a far better SUV. The GPS is no good, it does not record CD and you can only put one CD at a time. There is no touch screen. All these features are on the 2011. I am sorry I traded it in.

I sent my payment in 10/12/2011. I got a call from Nissan saying, I was late with my payment. I have never been late in my life, and it upset me to the point I could not function the rest of the day. I tried to make a payment over the phone, and was hung up on by Jorge. I was put on hold by another, for 45 minutes. On top of a late charge, which was not my fault, I was charged a processing fee. I am on social security only, and every penny counts. I also told them I never got a statement for November. It took over 1 1/2 hours to resolve this. Needless to say, I am really upset. Also I hate your automated system. It gets things wrong all the time. I just want to speak to a real person.

I would not have given a one star had the option been available. This is the second vehicle I have financed through NMAC. I had a horrible experience the first time in 2000 and decided to give it another shot. We purchased a 2012 Altima Coupe in April 2012. I have constantly had to call and argue with the reps simply to get my information. I was told I would receive in the mail documents regarding my payments and account information through NMAC. I never received any of this. It is December and I still have only been able to get info regarding my account by calling myself. No communication whatsoever has ever made it to me through the mail. I have requested it many many times for various reasons and still theres nothing.Also, their online payment system is a complete joke. More often than not, it will not accept my card info and I will have to retry at a later date. This has caused my payments to be late more than once. I also never receive my statement notifications by email that the reps have promised would be sent. Also, my rate on my contract from the dealership shows 0.9% and when I look at my account information through Nissan Finance Manager, it shows a 2.9% rate. I wonder who/when that was authorized.I will never finance through NMAC again, possibly never own another Nissan vehicle.

I purchased a 2011 Nissan Rogue on mid August. I received the statement that my payment would be due on August 30th. On August 26th, I wanted to pay $6,000 online as my first payment. I had to call the finance company and they told me that they couldnt process the amount of $6,000 and that it could only be $2,000 at a time. Well, I had no choice so I split up the amount into three separate amounts online and to top it off, I was charged a $5 convenience fee for each transaction. Well on August 31st, I checked my bank account and to my surprise I had a charge of $12,000 plus six convenience charges. I called the finance company and advised them that I only wanted to make a payment of $6,000 not $12,000. I asked to speak with a manager several times and I held on the line forever. I was finally transferred to a manager, Rosey, and explained my situation. I asked for the convenience to be waived and they denied my request. This has been such an inconvenience at this point and very disappointing. Rosey explained that this same issue had happened to someone else earlier as well and they couldnt do anything for me. They advised me that they would reverse the additional $6,000 charge which they mistakenly charged me but that it would take seven to ten days to process. Now, this situation has made me to have to borrow money from someone else as I didnt have this amount in my bank account in the first place. I will never purchase a car from Nissan ever! Their finance company is irresponsible and the management are imbeciles.

Nissan is, by far, one of the worst companies in terms of customer satisfaction. You can clearly see it from all negative reviews. Nissan is pretty much done with you once they were able to secure your money. Please stay away from Nissan with a clear margin. Ive bought my car 4 years ago and I take my car to the certified dealer (Royal Moore Nissan Hillsboro) couple of times a year for regular maintenance and any major work needed. I was hoping that my car would last, as long as a certified technician touches it. Obviously, I was too naive. I took my car to another dealer (CARR Nissan). They told me that my car has not been touched for years. This is only 1 month after my visit to the Royal Moore with full service.Ive complained to the Nissan consumer department. Their answer was that they cannot do anything about it and that I need to close with the dealer. The dealer is certified by Nissan but Nissan cannot guarantee the best service. The dealer obviously does not care about the customer satisfaction. That is why I sought help from corporate Nissan. For me, this is not how you treat a customer if he/she is willing to spend ~20K on your car.

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.After 2 months (in May 2012), I called dealership to let them know that I had not received my refund and was told they would look into it. Every month from then until now, I have called the dealership and still nothing has happened. I am being given the runaround by the finance manager and the accounting manager. I will never purchase another Nissan in my life.

Transmission on Nissan Rogue 2012 failed out of the blue! No warning signs, dashboard lights, etc. 83,000 miles! 6 years old! Should not need a transmission! Contacted their complaint department and after 3 days they stated that Nissan was not able to help with the situation. Nissan does not stand by their products. NUMEROUS reports have been made about their failed CVT transmission. Very very dissatisfied customer! Was quoted $3500 plus tax by a Nissan dealership.

I bought a 2012 Nissan Versa CVT in November 2011. In the summer of 2013, it started hesitating and squealing when I lightly touched the accelerator to adjust my speed at freeway speeds. The winter of 2013, it started hesitate-surge behavior, like it was searching for the right gear, at freeway speed limits or when accelerating to freeway or city speed limits. Sometimes it was so strong I was afraid I was going to lose control of the vehicle. A couple of months later, I was driving 75 mph (the speed limit) on a flat stretch of TX190 when the vehicle suddenly lost power. I was only able to keep it at 60 mph by pressing the accelerator to the floor. I was only able to resume normal driving speed by taking my foot off the accelerator and then pressing it to the floor again.From what Ive read online, Nissan has had problems with its CVT for years, yet I was unable to get 3 Nissan dealers in 3 different towns to service this problem. One said they couldnt reproduce the problem. The other two wouldnt even give me an appointment. They basically said this is just how this transmission works - live with it. It got worse. I live in Central TX, and my parents live in Phoenix. The morning of March 21, 2014, my dad died. I found out at about noon, went home to make plane reservations and pack, then drove to the nearest airport, about an hour and a half away, mostly interstate.Less than an hour in, I started having trouble, so I stopped to eat lunch and let the CVT cool. Shortly after I started out again, one exit before the airport exit, the car suddenly dropped to 40 mph -- in a 70 mph zone -- and kept losing power. I had barely enough power to get off the freeway and coast into a gas station. I had it towed to a Nissan dealer, rented a car, rescheduled my flight for the next day, and booked a room in a hotel. I was gone for over a week. It took a whole week for the dealer just to get permission to replace the CVT after the mechanic pulled CVT oil pan and found excessive metal shavings in pan and inside transmission, so I had to rent another car to get home and to work the next few days.The invoice only said All Nissan genuine parts carry a 12 month/12,000 mile warranty, so I asked if that was the case for the CVT as well. The response was so outrageous - I asked for it in writing. I was told that, if I had bought an SUV, the CVT would be warrantied for 120,000 miles, but as I owned a Versa, it was only warrantied for 20.5 months or 60,000 miles, whichever came first. I had only had the car for about 1.5 years before the original CVT started to go. It died at 2 years 4 months and 34,167 miles, which means this CVT is warrantied to last less time and mileage than the original. Nissan should be ashamed of itself, and my government representatives should be ashamed to allow such a company to continue to do business in this country.

I am having a bad experience with the 2002 Altima 2.5 engine. I have read several complaints that has the same thing in common. The faulty part that Nissan will not replace is the pre catalytic converter that has caused damage to my engine. This is a very expensive fix. I would like to be reimbursed of my out-of-pocket payments that I had to spend to fix the engine, amounting to $2500. I bought the brand-new car. Ive called Nissan, of course, but they told me that they could not help me.

The CVT Transmission in my 2007 Nissan Sentra failed. I contacted Nissan customer affairs as advised by the authorized Nissan dealer repair shop. Nissan has acknowledged that the failure is due to a design flaw in the CVT transmission and based on their own diagnostics, they have agreed that I, the consumer, am not at fault in any way for the failure. The representative admitted this is a flaw Nissan is aware of, and acknowledged that this has been an issue for other Nissan customers.After waiting for more than a week for a resolution, I was contacted by a Nissan corporate representative and informed that Nissan would offer no assistance with the repair or replacement of the faulty transmission. This is a direct quote for the representative: Youre just out of luck, maam. Nissan refused to let me speak with someone who would be authorized to alter this decision.

I bought a new Nissan Pathfinder in 2001. I paid it off in May of 2006. Nissan is still holding a lien on my truck. I cannot get a clear title. Help.

We bought the Nissan Micra in April 2013, in Oct it met with an accident wherein the front was completely damaged and pressure was high. When it banged the other vehicle however AIRBAGS for the driver seat did not open. It should have opened that is the reason we bought this airbag feature to save the life for thatperson whose driving however it did not met with the expectation and it could have been caused a LIFE. Therefore I want this incident to bring to your notice so that it can be resolved with the compensation. Also on 3rd of Oct 2013 we have given the car to fix at HIND NISSAN at Chandighar and till date it is standing in the same condition without even start repairing of it and the excuses they are giving that brand like NISSAN does not have needful parts available at the showroom. After more than 60 days got to know the exciting news that repair will start on 1st week of December not before and that too if the parts will be available. This is really annoying so please look into the matter and do the needful as your assistance will be appreciated.

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

On May 1st 2015, my car would not start. I had to have it towed to a Nissan dealer. I found out it was a faulty steering column mechanism. This faulty part was recognized by Nissan and they extended the warranty. I filed a claim for reimbursement online and later received a call stating my claim would not be covered because it was out of the warranty time.....by 1 week!! This is Nissans problem because they knew the part was faulty. Online, I found a lot of unhappy people about this issue. That doesnt even include the people who wouldnt complain online.. I was hoping they would stand by their product, especially when they knew it was faulty.

I have complained to Nissan numerous times about back up camera malfunction. I have even recorded videos and let them see me driving and that the camera shows what’s behind me. My radio shuts down for no apparent reason. This is a 2018 Pathfinder. I hate Nissan and everything they stand for. Theyre a bunch of liars and don’t keep their word.

I purchased a second Nissan vehicle from National Motors on 12/17/2013. I had to trade in my previous 2009 Nissan Altima Coupe because the car would not start. I changed the battery and received three jump starts and the vehicle would not turn on. I found out later that the Nissan Manufacturer was aware of a steering lock issue and did not recall the vehicle or notify customers of the vehicle that this issue would occur. The same date I purchased the second vehicle from National Motors, I noticed my locks did not work. The driver side door unlocked from the outside using the key, but the other three doors would not respond to the key, only making the locking noise. I contacted Dwight, a car sales man and was told my locks would be fixed once the locks were ordered. They would fix my tail light and the locks because the tail light also had an issue. In January, Dwight advised that the locks were on back order but should arrive within another two weeks after the call. I called the dealership every week for a status update on the locks and continued to get the run around. Dwight stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating he was no longer dealing with this anymore. No one called. Last week, 2/18-2/20 I was advised by Dwight that the owner of the dealership, Brian, decided to no longer fix my locks. Dwight stated that the locks were ordered and Brian returned the locks to the warehouse stating that he was no longer going to repair the doors. My father contacted the dealership on 2/21/14 and John advised that I go to my local Best Buy to get a remote sensor. On 2/22/14 I was told by a Best Buy Installer that the sensor would not fix the locks because there is something wrong with the car. Since the key opens one of the doors, the installer stated that the remote sensor is not the issue. There is something wrong with the doors. John ** then stated to me and the installer of Best Buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. There is no information on the website stating the door is defective nor is it reflected in the contract or discounted from the price of the car. This same day, the Best Buy installer contacted John and told him that the locks would not be fixed by Best Buy. John told me to come to the dealership to trade the car because they would not fix the locks. Unfortunately, throughout this ordeal and the back and forth between me and the dealership, my finance company has not received the first payment which was due on 2/11/14. I was afraid of making the payment because I was not sure if I would be able to keep the car or not. The locks not working is a safety issue and deceptive for the dealer to even think to allow a consumer to purchase the vehicle at full price without advising of the issues with the car. The date of 2/22/14, the owner Brian would not allow me to test drive a vehicle until a sales man had his appointment. I waited two hours for the sales rep even though his appointment didnt come in until two hours after I had already waited. The owner Brian continued to laugh and eat his food in the back as if I was not waiting to test drive a car. During this instance, I was still not offered any accommodations for my situation. This situation has caused me a lot of time, energy, and credit. I have contacted Nissan through the Better Business Bureau and they refuse to help me, even though this issue has occurred with thousands of Nissan customers. I will continue to voice my experience until someone fixes my locks, refunds my deposit, or trades this vehicle. This experience is a reason I will NEVER buy from Nissan again nor will I ever buy a car from this dealership. Nissan should offer extended warranty for situations that are beyond the customers control. Based on their response that I do not qualify for the issue to be resolved through them because the car is a 2009 is absolutely ridiculous. I will NEVER deal with Nissan again!

A 2015 Nissan Murano I leased in February 2015 was in the service department for 45 days. I was highly unhappy and wanted Nissan Consumer Affairs to either take the car back or exchange for a functioning one. Nissan consumer affairs was dismissive, vague, uninterested in the hardships I endured, and ignored the many valid complaints and concerns I had. They sent me generic letters only and in the last month never returned my calls. This company has become a joke, and I am proud to say I have already deterred 2 friends from buying a new Nissan. In customer service, the customer should be heard. Not dismissed!

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a nights stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissans sake it is not as that is obvious discrimination.

I took my 2008 Nissan Rogue to get new tires. When the tire shop took the old tires off, they discovered that the tire pressure sensors were corroded and loose and couldnt be tightened. Their policy is that they cant replace the tires without replacing the sensors because that would be disabling a safety feature. So, I had them replace the two worst sensors at a cost of $300.00, more than the cost of two tires, and put the new tires on. The other two sensors were corroded also, but they could still be tightened. Upon leaving the store, I went to the Nissan dealer to see if I could get some compensation for this because the car was only 4 years old with 59,000 miles. I was told that I couldnt because the work was done somewhere besides the dealer. I had no choice but to get the work done by the tire shop because they couldnt send the car out the door with the safety feature disabled. Next I went to a Consumer Affairs website and found out that there was a recall on 2008 Nissan Rogues for said tire pressure sensors. The service manager at the Nissan dealer never mentioned this recall. I then called Ken **, the GM at the Nissan dealer, explained the situation and mentioned that I knew about the recall. At this point, he said the recall was VIN specific and that my vehicle was not covered. Obviously, if my vehicle isnt covered, it should be because the problem is the same as the one covered by the recall. Shouldnt I be compensated for the cost of the sensors and have the other two replaced at no cost?

Got 2013 versa and brakes have been changed three times already. The fan went out and car ran hot. The ac leaks water on my right food which is going to mold and mildew my carpet. The ac at times took about ten min to blow cold air and the weatherstrip around my windshield has came out three times. Ive only had the car about six months. Also I notice it sputters sometimes when in accelerate. They, well, most of them were rude. Said they would put me in a new car for extra $100 a month which I cant afford and they said it would be another versa!!! I am fed up.

First of all, thank you for your time in reading my complaint. I am contacting you for help with my 2010 Nissan Sentra. I have been denied coverage on my car with my Nissan Extended Gold Preferred Plus Warranty, and I tried to appeal it through Nissan Consumer Affairs as well. I have exhausted all measures in getting my car repaired through Empire Nissan Lakewood. My Piston Rod went through the Block of my Engine on 6th Avenue. I had the oil changed on 1/17/2017, but that was not the cause to my Engine to blow. Shell Rapid Lube Oil keeps records of all service by Camera and has reviewed the complete service by tape on my car. They are willing to provide that information to legal counsel.My car was purchased on March of 2010. At that time, we purchased a Nissan Extended Gold Preferred Plus Warranty which is good until March 2017 of this year. My maintenance records for 2010, 2011, 2012, and 2013 were completed at Go Nissan Southwest which is now Larry Miller Nissan in Littleton, Colorado. 12/21/2014 I have records from Firestone that I had an oil change, new tires, and a battery purchase. Mileage on the car at that time was 27,089. 2/20/2015 I have records of all the service I had done at Empire Lakewood Nissan. I would like to point out at that time on page 3 it states I had a possible oil leak, and they resealed the oil pan under my Security Plus Warranty. On page 4 they stated I needed another oil change which is a requirement when repairing an oil pan, but failed to list they did the oil change and stated I declined it. They are stating it is an error they did not list it on my paperwork, and can’t tell me if the used my old oil since it was just changed 12/21/2014, or if they put in new oil. Clearly, a problem they will not address. Mileage on the car at that time was 27,949. Why would I decline an oil change? It should be procedure to change the oil be changes when you repair a leak in an oil pan. What oil did they use? How did they make this repair without completing an oil change? 1/17/2017 My record of oil change at Shell Rapid Lube. Mileage at that time 31,740. As you can see I have kept up with the maintenance on this car since purchase. I am self-employed, and work from and this is why the mileage is slow low on this car. Example: From 12/21/2014-2/20/2015 I put 860 miles on my car. From 2/20/2015-1/17/2017 I put 3,790 miles on my car. I have 2 tow bills which Nissan will not pay for, and I have been declined a rental car which both are included in my Extended Nissan Extended Plus Warranty. Since the purchase of my car in March of 2010 to date, and put an average of $4,535 miles on my car per year. Again, I have all records of maintenance, and oil changes for this car. I have filed complaints with the BBB of TN, BBB of Colorado, Nissan Consumer Affairs, and the Federal Trade Commission. My response from Nissan Extended Warranty Gold preferred is that they will not cover the rebuild of my Engine due to an after market oil change. Nissan is irresponsible, and dishonest. They do not back their cars, and sell warranties at the time of purchase that do not back their vehicles, and repairs. I have had a major mechanical problem with this car, and NISSAN SIMPLY PUT DOES NOT CARE.

Factory reps, dealers and service reps could give a ** about the owners of their cars. I have problems I want to get resolved. I have already given a dealer over $5000 for repairs. And its all the same all over. I will not pay for another repair that I already paid for. This is crap. Nissan better step up and take care of this. Toyota got beaten to death. What is the matter with these people? Are you too good for this? This is bad customer service with a pissed off owner. Help if you can. Thanks.

I have a 2012 Nissan Juke. There is an issue with my driver side door lock being frozen and unable to get keyless entry into my vehicle. Im sure this issue isnt the worst issue I can have, but its very frustrating that they cant do anything about it even though there are recalls on this vehicle for the exact same reason. I called Nissan Corporate and because my vin and part numbers are not on their recall list, there is nothing they can do. Obviously if Im having the exact same issue as all the recalled cars have, its definitely a more widespread issue than they think. I will never buy another Nissan again. Worst customer service ever.

Nissan is one of the best vehicles I have ever owned and just recently bought another one like it because I loved the first one so much. It is a Nissan king cab with lots of room. I got it for a fairly decent price and I was lucky to find it. It was just sitting on the lot and it took some haggling to get the dealer to come down where I could afford it. It has everything I need. It could use more technology but that would be distracting. It is a great little truck and will be for a while.

I just got a used Nissan Xterra. I had it about two or a year. My transmission was slipping. I found out that Nissan had trouble with the radiator, leaking antifreeze into the transmission fluid making the transmission to go out. This showed a bin. A recall on them if it was a ford. They would fix it for free. If your company does not want to pay for a radiator and the transmission, I will not buy a Nissan again.

Losing power in the middle of traffic. Now they are saying I need to replace the transmission which is gonna cost $4600.00 dollar which only have 6800 miles on it. I pulled over. Let it cool down. Its a 2012 Nissan Rogue that Ive only had one year. Ive read so many reviews on this same problem. There should be some sort of recall on this. Please I need help on correcting this matter. I have breast cancer and I need my car to get to my treatments and it is so dangerous for my car to be lagging in traffic. Please help me.

Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I purchased a 2015 Nissan Altima with 43k miles cosmetically good condition. At first I noticed it was smoking blue when I would power on the vehicle and the smell of Burnt rubber. As I normally do with all my vehicles I called Nissan to see if it had any recalls etc. and took it for service, shortly after I get low oil pressure on my dash. I then looked at the owners manual and called where I had my oil change they re serviced and did not notice any leaks etc.3/20/10 I took it to Rothrock Nissan in Allentown for diagnostics and they tell me that there is oil burning something having to do with the valves, but that I needed to bring it in again for a 3 hr diagnostics at $120 hr (of course this is out of pocket unless its approved to be covered by Nissan powertrain warranty that the vehicle still had till it reached 60k). I took my vehicle in on 3/26/19 in the morning, at this point I needed a rental to get to and from. I asked my advisor Simone and she says they dont have any and proceeds to call a major car rental co. I called throughout the week to get updates since it went from a 3 hr to a wk long diagnostics and I was told they found sludge in the oil pan therefore more than likely Nissan would deny covering under warranty as that only happens due to poor maintenance. (Really? Im being held liable for a previous owner lack of maintenance yet I have all my service receipts).I quickly called Consumer Affairs and opened a claim with them which I didnt get a call till I had already picked up my car on a Tuesday because when I went to Rothrock my car was unassembled and the tech working on it was off. Really??? Wow customer service and having me an answer by Friday of the same week, keep in mind I called the service manager Patrick twice to get updates and no return call. I literally had to show up after work to get an answer. At this point I have to keep a rental 3 more days to my expense (smh). I was told the claim had not been approved yet and I would have to wait till Monday 4/1/19. I called Monday and they stated it had been denied now the warranty was null and void. Lovely Nissan!!!!I will never purchase another Nissan needless to say, being that they do not stand by their clients, I am now $690 out of pocket between car rental and diagnostics and they did ABSOLUTELY NOTHING to try and make up for not approving replacing the engine through the powertrain warranty. They shouldve at least covered the diagnostics then. Tuesday of that following week I get a call from Trenisha at Nissan Consumer Affairs and they didnt even know I had the vehicle in my possession nor that supposedly the claim had been denied.So now Im 10k in a car debt/payment for a car that needs a new engine, had powertrain warranty but no longer valid through Nissans decision and $690 less in my pocket. So much for staying faithful to the brand. AGAIN dont BUY USED NISSANS THAT SO CALLED ARE STILL UNDER WARRANTY AS THEY WILL LOOK FOR ANY EXCUSE TO NOT COVER. The worst part is realistically no used car dealer takes out all of the oil pans to used vehicles purchased at auctions or traded in.

I have videos of my son seating in the seat and the air bag light stays on. I had Nissan look it over twice and they say there is no problem. My son weighs 120 lbs. and Nissan says he is not heavy enough. So Im trying to be proactive to get this fixed but with no answers. I want to know if there are other problems out there that Nissan maybe covering up.

This vehicle has been the best model that we have ever purchased. It is a 2003 model, but we have never had to have any major work done. The dealership had a reputation of honesty. The vehicle had a good look and when we test drove it, it drove so smoothly. We took it on back roads to try how it handled on curves and small potholes. The only thing I dislike is that the passenger side seatbelt locks as soon as the vehicle starts, with much discomfort until I release it and put it back on.

Transmission problems. They know about problems with their vehicles but don’t care. DO NOT make the same mistake I did. I have talked to several people that bought them and mechanics they agree, don’t BUY. I talked to their corporate office and they don’t care and won’t talk about the issue.

Had a life threatening experience with my 3 month old Nissan Leaf. It would stall while driving. Took it to the service center multiple times but they were not able to diagnose it. Horrible customer service. I will never recommend this car to anyone in my life.

In May 2014 I purchased a used 2010 Nissan Frontier pickup truck from Lynnes Nissan west in Stanhope N.J. They talked me into purchasing a bumper to bumper warranty. In May 2015 the airbag light came on, and I took to them for repair, they wanted $125 to diagnose the problem. It was told to me then that there is no such warranty and airbags arent covered. I called corporate headquarters in Tennessee and expressed a safety concern about it and was told by them upon reviewing my case there is nothing they would do for me. I took the vehicle to another Nissan dealer and had to pay $1242 for a new air bag due to a short. I tried to explain to Nissan that this is a safety issue and a defect in the vehicle and should be repaired at no cost to me, but they don t care about their customers safety or any defects after sale is made. This was the first and last Nissan I will ever buy. This company should be held liable for all safety defects without question.

I purchased a 2008 Nissan Pathfinder in October of 2008, with about 20,000 miles from Stockton Nissan. About 3 years ago the VDC Off light came on. I took the car to Stockton Nissan to have the transmission flushed and asked them about the light (The car had less than 60,000 miles at the time). Was given an estimate of $1500 for the ABS Actuator Sensor/Pump and $600 to install for a whopping total of $2100.00. I declined because other than the Idiot lights the car runs good and the mechanical gauges all check out. Then the BRAKE light and ABS light. Then the check engine lights started coming on and off and the speedometer and odometer would go on and off with them. However, my car registration is due in December of this year so I need to smog it. I took it to a shop and they charged me $400 to replace the speed sensor on the right front tire. It smogged, but 400 dollars later I still have all of the Idiot Lights off and no speedometer or odometer. I have contacted the Nissan Consumer 800 number 3 different times. Nothing was done. This should be a RECALL since other Nissan owners are having the same issues. I guess since it is not a SAFETY ISSUE, Nissan can get away with ignoring this issue. This is my 4th Nissan AND WILL BE MY LAST NISSAN, unless this issue is addressed by Nissan. By the way, this is first review/complaint I have ever written.

New vehicle purchase. Nissan Motor Acceptance called a reference of mine a week later leaving a callback message after the purchase. I called back the next day and was informed it was a verification check. I felt embarrassed. Nissan Motor Acceptance didnt leave a message on my cell which is the first contact number. I believe references shouldnt be contacted unless a payments missed, emergency, or to locate the whereabouts of the customer. Nissan Motor Acceptance is actually the billing department. My first payment isnt due for another 34 days! Nissan already sent a letter informing me of the billing department and online options to manage my account. My reference shouldnt have been contacted. A message shouldve been left on my phone allowing me time to contact them back. Im posting this cause people need to know what theyre getting into with Nissan. Just think if a payments late how theyll respond!

Its a great car. Its easy to drive, its a great color and it was in my price range. It has very nice comfortable seats that heat up and its super comfortable to drive and ride in it. Its smooth and I love it. However, sometimes the tires feel really odd and really off and it simply makes me a little nervous to drive it or really be in it in general. Nevertheless, I genuinely like Nissan and I enjoy the vehicle.

Nissan 370Z is a great looking car with horrible storage space. Great acceleration but no sunroof, hatchback, and 2 door. Pretty easy to park cause its compact and small. I also like the color -- a silver grey. The body shape is sporty and looks great. I bought the car mostly because of the way it looked and the acceleration and the sportiness of it. I wish that it had a sunroof/T-top. Though those can be a pain in the butt. I hate the headlights. I think they should have been pop ups. I hate the hatch trunk. Nowhere near enough room. Seats are black cloth - very ugly. I hate that it doesnt come with a hatch cover. I have one that does not fit the car.

Well here goes. Nissan car/van owners beware. Their customer service and warranty is horrendous. And without a doubt they have an issue with the engines, same recall as Toyota but instead of calling it a recall they are simply finding an excuse to revoke your warranty and make you pay for the new engine. We’ve owned nothing but Nissans since 1996. Our 2 year old passenger van with 56k Miles started burning oil. No engine warning light came on, no low oil warning light, nothing. We brought it to the dealership three times for oil level tests, then they took the van last Monday to do more tests. They don’t pay for a rental, don’t give you a comparable rental so I’m in a 5 passenger car. They then tell us it needs a $12,000 new engine and warranty was revoked because we are missing one receipt. I’ve spoken to at least 9 people at Nissan Corporate. No one can do anything because Nissan Warranty is not “customer facing.” Their decision is final. So, our van will get its new engine. We’ll suck up the cost then trade it in for something new. NOT NISSAN.

Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager declined me stating that I was not in a position to receive the extended warranty that I was lucky that I was even approved for the car. I had to beg for GAP and he made me pay for my GAP cash upfront $500. Also when I called my finance company to see if they had additional options they stated that those instruction about extended warranty was not true that they would have went through another company not them. At that point I did not understand why the finance manager had me lie to the finance company about the type of car I was receiving if I would not be covered. Basically I was taken advantage of and it worked on their end because now I am screwed out of a car unless I come up with the funds to fix the issue. Nissan said it’s nothing they can do, You have to buy a $3500 transmission. I do not know much about repair to cars but my car is calling for a sensor and Im not sure why my sensors cannot be replaced vs the entire transmission!Call Consumer Affairs and they had an attitude. Told me there was nothing they could do and hung up on me. I will be taking this to the next level. My voice will be heard and something will be done. I would have never spent my money with them knowing I would have to deal with such poor service and attitude! Please do not put yourself in my situation stay away from Nissans (CVT) they are NO GOOD! Terrible customer service and they will do NOTHING to help you.

I am the unlucky customer of Nissan; my 2013 Nissan Sentra has a transmission problem without any previous symptom. My wife was driving to California when happen and need to bring the car to the dealership located at Tracy CA. The only dealer in town! They took several weeks to have my car ready and as a familiar person to the automotive industry. I know that there are design issues and manufacturing errors. I am an open minded person and understand that errors happen. I patiently wait for the repair of the car and pay for the additional travel to pickup my car. I am located at AZ. After that I let my son attending Tulsa University to take the car with him. He noticed a noise under the car and with the months the noise go worse. I instructed my son to take the car to the dealer at Tulsa; they completed the diagnostic and determine an error made during the replacement of the transmission where a bolt was left loose or too tight ended to stripping or damaging the bolt threads. They also recognized an extended warranty for additional 12K miles and the whole repair will cost nothing to me. Well too good to be true! After two weeks waiting for the parts; the dealer at Tulsa notified me that the dealer at CA didnt accepted the claim! They said that there is nothing they can do and I should contact and deal with the dealer at CA directly. The dealership at Tulsa denied to honor the warranty! Well, I contacted Nissan directly and they reported the receipt of my complaint; within the following two day they completed their investigation. It is an issue that needs to be solved at the dealership and it is nothing that they can do! I got a copy of the procedures created by NISSAN to replace the transmission and the additional procedure to remove the parts where the bolt in question is located. It is more than clear that the last person to touch that bolt was the Nissan technician during the transmission requirement. Well after all the evidence still Nissan denied any support or ruled to make their representatives responsible for their mistakes. I am writing this review to help some other potential customers to became victims of their poor quality of products and services. I asked for a writing report from their investigation and it was denied; they do not want to provide anything in writing. Too much to ask? Nope! It is a normal covering for a crooked organization! Do not repeat my mistake; do not buy any Nissan products! I am not complaining for the poor quality. It is for the silly expectation of Nissan that the dealership are independent of their organization. That I cannot have a service across the whole USA but I need to deal with independent dealers, that they are trying to push me to go to CA and fight with an independent organization whom by the way hold a big SIGN OUTSIDE SAYING AUTHORIZED NISSAN DEALERSHIP with their big logo there! NEVER NISSAN AGAIN!

Customer service stated that my payment for March 2011 would not be reported late because of the inclement weather which caused a hold-up in receiving mail. My payment for April 2011 was reported as being late as well, but my check was received on time according to customer service. I am seeking for these errors and my credit report to be corrected ASAP.

I had my payment deferred on June 28, 2017. The women told me that the payment was deferred. They have charged me a 30 late fee for the last 5 months, but most of all they destroyed my credit! Called them today, and the guy told that they cant do anything to repair the error in my credit, but took off the 30 dollar payment for this month.

Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.We were told by a Nissan mechanic that Nissan is fully aware of the issues with the transmissions in the 2013-2015 Nissan Altima and yet they won’t do a recall or provide assistance to owners. This is heartless and senseless of such a major company. Lost and dont know what to do as this is major, while we are in the middle of planning our wedding, daughter car went out and its the holidays. Real nice Nissan.

Sucks and will never buy another Nissan for the rest of my living life. Bad experience from customer service to corporate office. This all started when I took my Nissan to my local Nissan dealer and nothing is ever cover under warranty meanwhile I have warranty for the next 10 years or 100 mile bumper to bumper that I bought through Nissan themselves. My car is 2 years old with 25,000 miles and my headlights are starting to peel which means The car is very hard to drive at night time. Sometimes I feel that I might get into a car accident and Nissan did nothing for me. They just say, “Sorry you’re screwed. If you want new headlights you have to pay out-of-pocket.” Always trying to make the customer pay. My question is what kind of products are theyre making that does not even last two years? That’s the problem. My case number is **. P.S. Denis Le Vot sir with all respect your company needs to make better products and treat better the customers because you just lost one of them. Maybe it’s not gonna hurt anything but is not going to hurt me anymore. Thanks.

I have a 2009 Nissan Altima. The car will not go. I almost got hit twice. I took the car to Nissan and had a diagnostic test done for 120.00 dollars for them to tell me there is nothing wrong with my car but when I took it to Kia they did one... They came up with the step motor (778) code. I took it back to Nissan and they said they never heard of that code. They reset my car and drove it, and they said it was fine, but when I drove my car home, check engine light came back on and once again got stuck on a hill. The car would not go and almost got hit again.Nissan does not want to fix this problem or recall this vehicle that they said cant fix if they cant find the problem. Im writing this review to inform others of this problem and to put on record Im getting an attorney to file a class action lawsuit, and to let Nissan know when I end up in a accident and hurt or dead they will have a big lawsuit on their hands. Its going to take for someone to die for Nissan to recall these vehicles and that is sad. I will never buy another Nissan vehicle. I will keep everyone informed on what an attorney has to say so you can get in on this lawsuit. Nissan dont want to take care of this problem. I will.

I have a 2012 Rogue which I got brand new from a Nissan dealership in Virginia. I now live in California. Have 80K miles on it. 4 years and 2 months later, one minor part, and TWO major parts had to be replaced: the Mass Air Flow Sensor, the Torque converter, and the air-conditioning compressor, the last two breaking down at the same time. NISSAN wouldnt refund the repairs because they say the job was not done by their certified NISSAN dealer mechanic, who, by the way, couldnt figure out the first time that all they needed replaced was the Mass Air Flow Sensor, and some other part, which their expert they flew in to California from somewhere had to figure out for them. Its out of the Lemon Law period, by the way. I will not recommend ANY Nissan to my worst enemy.

I have had my Leaf for just under 2 years and 10 months. It has a key-FOB for keyless starting system (push button start) and to lock/unlock the doors. My car did not recognize either of my keys yesterday while I was about 5 miles from home. I walked home and called service, and I was told that either the battery was dead or that the car needed to be reprogrammed to recognize the FOB. I could unlock the door with a real key, but there was no way to start the car without the FOB. Not only was there no back-up method to start the vehicle, I was told I had to bring the key-FOB to the dealer to have the battery replaced; I could not just change it myself. I found this hard to believe. After getting the car to Nissan service, it was determined that the key-and-car needed to be reprogrammed to recognize each other and that this was not something that was covered under warranty. I called Nissan Consumer Affairs and I was told that warranties cover something wrong with the car not the key. If the car doesnt recognize the key, and needs to be reprogrammed, how is this not a problem with the car? Also, certainly there should be a back up to start a keyless car. Also, customers should be able to replace batteries in their FOBs.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.The warranty is worthless - a piece of trim flew off the car roughly 5 months after we bought the car, and shortly thereafter, the plastic fog lens replacement piece fell off. The local dealership gave the run-around, canceling two appointments because they didnt want to have to waste their time with us. Just recently (33,000 miles), we realized that the tires needed to be replaced. We called the dealership where we had originally bought the car and were told that unless we had detailed records showing we had done the rotations exactly per their schedule, we were out of luck. The warranty was supposed to be 3 years/36,000 miles bumper to bumper. What a crock!We were told at the Nationally Recognized Chain store we took it to, that Nissan purposely toes-in the tires on their small cars to make the car seem to handle better than it really does. They had badly over-toed the tires on this car, hence the exxagerrated baldness on the tires.

I have recently had a terrible experience with my 2009 Nissan Rouge CVT transmission and working with the Nissan customer service you should know about. This issue is not new to Nissan. In fact Nissan extended the warranty to 10 years 120,000 miles. However, they never notified customers about this issue until they start to having a problem. Our problem came at 123,000 miles. If you go to Nissans website http://www.nissanassist.com/ProgramDetails.php?menu=2they state that they will provide financial assistance for those customers who may be beyond the warranty period. Nissan just called to tell me that they will not provide any assistance. What a crock. I came to find out that many people who own a 2009 -2013 Rouge or Murano will have issues with their CVT transmission. For those who own Rouge or Murano made between 2009-2013 have your transmission checked out before the warranty expires.

Had key made a remote to open doors. Cost approx $250, including $60 labor. With appointment, took over 2 hours. After going home, realized remote would not open drivers door. Went back to resolve and was told there was an issue with the lock of the drivers door and would cost in excess of $500 to repair. Should have been advised this before leaving with the remote. I was advised they would refund the remote, but not the labor fee. UNHAPPY with the customer service with no satisfaction. I had to go back and spend more of my time to try to rectify a problem that should have been addressed when I left with the remote. Stefan ** told me they are currently going through lots of changes, new computers, new phones, etc. Not my problem. Take care of my situation and refund labor or meet me halfway. Sorry was his response. True, they are SORRY.

I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruway Nissan in Newburgh NY. Now, a year later, I’ve noticed my FM reception is on occasions full of static. Initially, upon a service appointment, I was advised all was fixed with a computer update. Not so! The problem continues as my car made a repeat trip to the dealer only to be told that there is no problem with the antenna or connections. They refuse to replace the radio even though it’s under warranty with less than 10k miles! Buyer beware! Buy elsewhere.

My 2010 370Z started making a clunk sound from the rear of the vehicle. Dealer worked on it for nearly 3 weeks and eventually told me that the noise is just a characteristic of the vehicle. I asked other 2010 370Z owners if they had the same noise and every response was no. This noise is not normal. I called Nissan Consumer Affairs and they reviewed my case and eventually told me that there is nothing they can do other than extend a portion of the warranty. What good is the warranty if they refuse to fix the problem?

I bought a 2014 Nissan versa note from dealership on June 9th 2014. I signed the contract and took it home that day. A week later I took in my down payment and signed another contract to reflect that. A week later I get a letter from dealership saying my loan was not approved and I needed to return the car within 48 hours. I called the finance office and was told they were working on it and would call me the next day. The next day I received a phone call saying they got my loan approved and I would have to come in and sign a new contract...which I did on June 30th. From June 30th to august 28th I was waiting for title, plates, payment info etc. from the bank. I never got those things. Instead, the dealership came out in the wee hours of the morning and took the car. Apparently because my loan was not approved. I have contacted legal counsel and will fight this.

I have an 11 month old daughter, who rides in a car seat. I rented the Altima. So, I placed the base of her car seat in the rear seat of the car. Put her in her car seat and locked her in as always. By the time we went 30 miles, her car seat was almost on its side. The belts do not lock the base in place. My concern is for any parent with small kids in car seats. Please look into this problem. I am taking the Altima back today.

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I dont think I will do business with Nissan again.

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

On August 5th I wrote a review concerning my tires on the 2014 Nissan Altima with only 11000 miles on the tires. The follow-up review is that I notified Nissan company about this problem and in turn they reimbursed me the amount of the new tires that I bought. I informed them that they needed to drop the continental Tires from their new cars because of the safety issues concerning them. Because of this decision from Nissan to reimburse me for my new tires I was continue to be a loyal Nissan customer although will never buy another car with a Continental tire on it.

I purchased this vehicle new in 2009 and have since had 3 failures since owning this car. Nissan installed what is called an Electronic Steering Column Lock (ESCL) that is designed to help prevent theft. Unfortunately if this part fails and it will about every 50,000-60,000 miles you will be unable to start the car even though mechanically there is nothing wrong with your car. I looked up other complaints and there is over 256k complaints on this issue alone yet Nissan will not back this part up. I paid to have it installed a 3rd time and was told that it was the 3rd generation on this part and that it would last but here I am 60,000 miles later and it broke again. I understand that my vehicle is 10 years old now but, I dont understand how Nissan can know that a part they make is defective and not come up with a solution or work around it leaving drivers completely stranded in a vehicle mechanically sound.The repair for this is between $800-$1,100 each time. Nissan is aware of it and stopped installing it in all Nissans and Infinitis starting in 2012 but deny the part is defective. Knowing this I cant recommend that you buy any product from Nissan as there is no guarantee that they are going to back their product up and since this is a unique part built specifically for their vehicles only in 2009-2011 there are no aftermarket parts for this. If Nissan told me upfront that hey, this is a great engine and if you maintain it this vehicle will go at least 300k miles but, there is a part on it that cant be maintained and will break every 50k miles and costs $1,000 each time to repair I never would have bought it. Ive owned 3 Nissans in my life and this will be the last one I ever buy.

I have experienced multiple major issues that required me to repair my car at a huge expense. These are issues that car owners should not experience during the timeframes that I have owned my vehicle. They have caused an extreme amount of stress and required a large amount of time to fix. I purchased my car new, direct from the Nissan dealer.Some of the issues I have experience is as follows. Right when I was leaving for the airport for my honeymoon, the key would not turn in the ignition and the car would not turn on. I almost missed my flight to the airport. Later, after major diagnosis, it turns out the pins in the ignition moved, which would not allow the key to turn. One entire summer, the engine temperature gauge would shoot up after I drove my car for 15 minutes. My engine would constantly overheat, the A/C would turn off, and I would have to pull over to cool my engine down. It turns out the radiator was malfunctioning, which was a very difficult problem to diagnose and required multiple assessments.My newest problem is that my key no longer works and Nissan wants to charge me $500 to get new keys because they have worn out. I contacted Nissan, asking for financial assistance because I believe that keys should last the lifetime of the vehicle. Nissan told me that because my car is outside of warranty, they are not legally obligated to help me. This shows me that Nissan does not care about its customers at all. For an issue like this, Nissan should fix a key outside of warranty. I have only owned my car for 6 years. I am no longer a loyal Nissan customer and will be purchasing my next car from another company. My dad has been trying to tell me to sell my car and I think he is right. I have had enough.

Have experienced a Hatchback 2009 that locked and wont unlock. Also had recall on the emulator and the airbags. I only have 49,000 miles on it but am afraid to go far because of these problems.

I leased a 2013 Altima in June 2013. Car shuddered, had torque converter replaced still shuddered. New transmission still shuddered, another transmission still car shudders. Nissan says they will take car back if I pay usage fee or they will give me money and I keep the lease. I fail to see the benefit to me if youre considering a Nissan. The cvc transmission is to be worried about. Own 2 Nissans at this time and a total of 5 since 2006 but will find a way to unload them. Stand behind your products.

I brought a New Leaf on 2nd May 2014. This car is supposed to go 170 Km on a full Battery Charge. My new car will only do 90 to 100 Kms. on a full charge. It has been back to the dealer 3 times for repair. The Head Office of Nissan will not honor the Warranty, as they say there is nothing wrong with the batteries. Their Sales Booklet and internet says should get 170 kms on a full charge. I paid $39,000 cash and would like my money refunded. Head Office in Melbourne WILL NOT CHANGE THE BATTERIES.This car does not perform to what is printed in the Booklet. This car was made in April 2012. Held in storage at Brisbane until sold. The Batteries are 2 Years old when it was delivered to me 4th June 2014. Compliance Plate was Dated May 2014, but the car was over 2 years old then. I expected to buy a 2014 produced Car not a 2 year old one. If then it is sold next year it will say it is 3 year old. I consider that it is false sales to me [not a 2014 model car]. I think Nissan Australia should take the back and Refund me my money.

I have owned a significant number of Nissan vehicles - 2 Maximas, 2 Pathfinders, 2 Infinitis - and after my recent experience, I will never purchase again. I have a 2017 Maxima in which I knew had a mechanical issue. At the time I made the appointment with local dealership to inspect, mileage was under 60,000 miles. After waiting 10 days for appointment, their assessment was that I need a new front left bearing hub - the challenge, after waiting for the appointment, the mileage was now 60,265 miles and the warranty ends at 60,000. Their suggestion was to discuss with Nissan Consumer Affairs. Nissan position after more than a week of conversations - We dont care that you are a life long customer and that we will lose your future business. We refuse to help you because you are 0.4% out of warranty, even though you had to wait 10 days for your appointment with one of our dealers. So charged close to $200 for the assessment on a part that should be covered under warranty and dealership looking for additional $300 for a repair in which I can purchase an official Nissan part online for $60. No help. No consideration. No further purchases from me on a brand that shows no appreciation for their customers.

My 2009 Nissan Versa has been a mechanically sound vehicle so far. My complaint has to do with the door locks. First, it was my hatchback. Couldnt open it from the outside. It is quite a task to have to climb in the back seat, reach over and manually open the rear hatch. I take my car to the dealer and I am told it is the door actuator, in other words, the electronic component that makes the door open. This was by no means an inexpensive repair. $327.00 to be exact - that was January. July comes around and my little Nissan Versa has 73,000 well maintained miles on it. Click, click. Oh NO! Now my passenger door on drivers side will not open, not even from the inside (thats safe). Once again, here I go to the dealer. Yes maam, it is the door actuator again... cheap ** parts. This time it was $522.00. The service rep had called to tell me that the mechanic may have to break the door panel because he couldnt open the door from the inside. I replied, Isnt he a certified Nissan mechanic, and he assured me he was. I told him if he broke it he was going to pay for it. Thats why I took it to the dealer (West Covina) so this wouldnt happen. The mechanic was able to get the door panel off without breaking it. I wonder if Nissan thinks that these problems with door actuators are a safety hazard as well as an expensive burden on its customers. I understand that these components will go out at some point in time but my car is only 5 yrs old. Nissan, you really should take a look at these parts. They are dangerous, cheap, and a financial burden on your customers... If I wasnt through paying for my car, I would trade it in, not for a Nissan.

I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissans & they were all pretty good. Bought the car May 31 14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they dont even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they wont fix my car or keep me in the loop! I got on the dealerships chat line this afternoon & Donna promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!

I have been trying for 5 months to have paper statement mailed.

I purchased a CPO (Certified Pre-Owned) vehicle from a local dealership. 12 hours after I got the vehicle home it absolutely reeked of cigarette smoke. This is not hyperbole: the garage smelled like an ashtray the second morning because the car sat in there overnight, windows up. The entire garage. In the 167 point Nissan Certified Pre-Owned inspection smoke odor is called out as being checked for and Meets Standard, Replaced, or Repaired/Adjusted (the check for my car indicated Meets Standard). I struggled with the dealership to get it fixed but they stonewalled me past casually trying to fix smoke odor that all the advice online says cant be removed with the methods they employed (ozonator and bombs). From Nissans website: Can all Nissans be Certified? No. Most important, pass a comprehensive 167 point Nissan Certified Pre-Owned inspection.When I called Nissan corporate about being sold a car that was obliviously doctored just enough to not exhibit smoke smells during the sales process but is now undrivable because of the toxic smells inside the vehicle I was told that this is between me and the dealership that sold me the car. I asked them directly: So you are telling me that Nissan made a CPO promise to me that included no smoke odors and is now unwilling to stand by their customer. The response was, and I kid you not, was Yes. Furthermore, there was no concern or followup that the dealership was playing fast and loose with the inspections and the how the dealership dishonestly presents CPO cars for sale. Based on this experience I will never buy from Nissan again. Its all promises until they get a sale, then you are on your own. I wont be doing any more business with a corporation like that.

Nissan will not stand by their bumper to bumper warranty. After just purchasing my brand new Nissan Titan XD 5 days later paint was coming off the front bumper. After working with the local dealer McLarty Nissan in Little Rock and Nissan manufacturer they took the word of some service tech that it was damage. But could not give me any facts on how they arrived at this. When I gave them numerous points and showed them how easily paint was coming off. If I could send my truck back today I would. Do not buy this foreign crap as they will take your money. Buy at your own risk and assume it is a Buy as is.

Four years ago, I was told a recall had to be done on my 2011 Cross Cabriolet. After the recall work was done, the roof would not close correctly. I have taken the car back to the dealer several times over 4 years. Each time the problem gets worse, not better. Nissan USA is no help. The dealer is no help. Nissan no longer employs mechanics; just employs inept part changers. No wonder Nissan is tanking.

Bought this truck about a year ago. Nissan charged me $31000 plus financing and extended warranty up to $45000! Tires were crap. Had to buy new ones @ 40,000K which should have been covered under extended warranty... No tire sensor in the spare tire so if you rotate with the spare your low tire light stays on. Thing rides very uncomfortable... Is it the wheel base or the suspension? Dont know but it feels like there are no shocks at all! Took it in for service lately @ around 60,000 just bought new tires and that service had the wheel alignment package. Anyway there was a problem. My low tire, traction control & 4 X 4 was disabled and the warning lights were on prior to the service about 2 weeks, so I stated the problem on the service order and let them know I was hearing grinding in one of the front wheels and I figured that was the source of the disabled safety features.The service tech said that one of the sensors in the back wheel was damaged and had to be replaced and he somehow determined that we had hit something and damaged it and it was not covered under warranty and wanted $500 for the part, even though it should have been covered under extended warranty! We refused to pay for the part and insisted that we would take it up with the warranty dept. so the tech did not address the original stated problem. He said until we repair the sensor the error code would prevent them from detecting other errors. By this statement I assumed that he obviously did not check out the original stated problem visually either! So he discontinued all other service work till we agreed to pay for the part... so we left... all safety systems disabled. Steaming mad cause the warranty dept was not getting back to us. 2 days later just after Christmas 2013 I rolled the truck into the ditch on an icy back road, injuring myself and my girlfriend and writing-off the truck due to the disabled safety features!

My brand new car (Nissan Sunny XL petrol), right after the second free service, the car started having problem like heating up of the engine and frequent shutdowns. When checked with the service center, it assured me nothing was wrong with the vehicle and in a perfect condition. I, with my little daughter, drove the car to our relatives next day. On the way, it broke down again while passing a dangerous valley. It stopped more than 20 times during the travel of 200km. When I contacted the service station in charge, he said that he cannot do anything. When asked what should be done next, his answer was, HE DOESNT KNOW ANYTHING.I then called Nissan Call Center. With much effort and persuasion, they connected me to the local technician who, after inspection, declared that the problem occurred because of the FAULTY FUEL PUMP and DUPLICATE COOLANT, which the service center used. More than 15 days has passed and in spite of sending a number of mails, no action has been taken until date.

I have a 2012 Nissan Murano sl awd. I have it in white and I have different shades of white and my headlights hold moisture in them. I told them at the dealership about a year ago too. They didnt see it and now that it is out of warranty they see it. I only have 50,000 mile. I call customer affairs. The lady told me it was nothing they can do for me because it was out of warranty now and she said she couldnt find nothing where I had made a complaint about it. I will not get another Nissan again cause they dont stand behind their stuff. I guess customers dont matter to them. They didnt tell me that your paint and headlights only have 30,000 mile warranty on them. They say that the headlight has to be replaced so right now I am upset about.

Car stopped, taken to my mechanic. Fuel Sensor needed replacing of which I didnt know was a recall part. When mechanic called and told of the # indicated, he wasnt told of recall. Sent him the part I put in for ALL money spent. Nissan refused!!

Since I purchased my car, the tires will not stay inflated. I have to add air, every week. There is vibration when I exceed 60 mph. The Sun Roof sometimes works, and sometimes when it closes it sounds like the glass is going to break. The passenger side window sounds the same way. Ive taken my car into the dealership at least 10 times since I purchased it. They do nothing about the tires. They find nothing wrong with the car when they test drive it to feel the vibration (on the local streets). As if I dont know at the age of 49 whether a brand new car should have vibration. The passenger side front window motor has now been replaced. On my way back from a customers - 2-hour drive - my air conditioner stopped working. It was only 97 degrees outside. Finally by mid-day the next day it started working again. Took it to Nissan. They couldnt find anything wrong. My drive is 10 mile drive across town (30 mins one way) to get to the Nissan dealership. They would not give me a discount on an oil change, a car to drive, or offered me anything. After 10 visits in 1 1/2. I reached out to the home office. They agreed to do a lemon review. As I suspected, they say they do not feel it is a lemon. Brand new car, $500 a month I pay to go into the dealership at least every other month. Currently sitting at 30,000 miles. I put air in my tire on Monday - 33 lbs. Today it shows 29 lbs. 5 days. Ive had my Toyota since 2001 and had to take it in to get the computer fixed at 140,000 miles. $350. Other than that, normal wear/tear. Its still running fine pushing 200k miles. The best part, Action Nissan, offered to put me into a new Nissan. At an inflated cost - $600 doc fee, $19k on my trade (which I owe $22k and at the time they were selling them for $25k - which I sent them pics of the ads) and they wanted me to pay $38-35k for the new one when they were running ads offering them at a price of $25,600 which I also showed them pictures of. I had a crappy car and have a very demanding sales job. I need reliable transportation. I have been inconvenienced 10 times - because each time Ive had to leave my car over night. I do not have a second vehicle as my child drives the Toyota now. They would not discount an oil change and wanted to screw me over by trying to get me to pay about $10k more for a new car. I told them I would not even consider a new car if the Nissan that I have worked. I keep cars until they hit about 150k mileage. So not only would I be upside down in my car, but they want to overcharge me for the new one. (Im in finance - I ran the numbers). Action Nissan sucks, Nissan Corporation sucks. 1st time owning a Nissan. LAST time owning a Nissan. They dont stand behind their cars, they have terrible customer service, and then they try to screw over their customers. I will be getting rid of my Nissan soon. I will continue to spread the word to my friends and family to NEVER own a Nissan. 1200 people will know.

I had the same problem and after many attempts to find the problem, they changed my rear hub because that was activating the ABS system. After they changed it, problem was fixed.

I want to know if anyone else is having a problem with their Rogue not accelerating in the expressway. I was driving back from Alabama to Atlanta yesterday evening and took my foot off the gas pedal briefly and as I tried to give my car gas, the car wouldnt go pass 40 miles per hour per speedometer. I almost had an accident with my child in my car trying to pull over from the left lane to get to the emergency lane. After waiting two hours for the road side assistance to locate me, my car was towed to the nearest dealership. I finally was able to get it back to Atlanta that same night. No check engine light came on at all. The car seems to be running fine. Took it to the dealership to be check and was informed that I need a new transmission.

I just replaced a transmission on a 2008 Nissan Rogue with only 133,608 miles on it. This car had a grinding noise in the transmission initially. It was a widely known problem (Check the NICO Club Rogue Forum). Nissan released a software patch in 2009 which resolved the issue. I got the update shortly after it was released on 11/30/09.On 10/20/14 my transmission failed, without warning, in four lanes of highway traffic. The car lost forward momentum and it was a miracle my wife and I were not killed getting the car off the freeway. We were towed to a dealership nearby and they informed me the transmission was dead and would have to be replaced. I paid $1000.00 out of pocket for replacement. The dealership said they got me help from Nissan who covered $3000.00. I requested reimbursement from Nissan of my $1000.00 and was denied. They basically said they had done enough. When I asked if they had actually paid the dealership $3000.00 the rep said that was proprietary information. Sound shady? Yep! I will never - EVER - buy a Nissan product again and I will never own a CVT again. Buyer beware!!

About 2 months ago, when leaving work one morning, my dash lit up - ABS failed, slip, TCS and service engine. I shut the car off and restarted (it was 2AM, no one to call), same lights, but I had to drive home for about 18 miles. The brakes work. I called service the next morning and took the car in to be checked. The ABS module had failed. The dealer has been unable to get the ABS module to repair my car, the way this system was designed. The failed module was drawing power from the battery all the time so I had to disconnect and reconnect the battery every time to drive and park, to avoid having a dead battery (I work for a 5-star resort in transportation. Meaning, we provide service 24/7 to our members and guest). The solution was to disconnect the module from the battery. Now, not only do I not have ABS, no speedometer or cruise control, this is now a matter of safety and not just the convenience of having the vehicle I purchased. The dealer was unable to get the delivery info for replacement.

My airbag light came on and my passenger air bag indicator showed off. I took to my local mechanic who told me there was a voluntary recall P8242 and therefore I needed to go to a dealership since this was covered under warranty. I took my vehicle to Haldeman Nissan in Hamilton NJ and was told it was not covered due to the wrong vin #. I should call Nissan consumer affairs. I was told someone would be back to me by end of day next day. That morning after supplying all information including quote of 4911.52 from dealership to repair (lined up exactly to recall repair) told nothing they could do since wrong vin #. I consider this not standing behind their product. A known issue and they will not fix a vehicle with approximately 60k miles. Last Nissan I will purchase. Also told by mechanic transfer case leaking and due to rust on my rotors they should be replaced. A small amount of rust accumulated since I had been on vacation and car was not used. Felt like they were trying to pull a fast one. Back to Ford/Mazda for me.

Any Nissan dealership that has been in business since 2013 knowingly participated in consumer fraud with corporate guidance. They knowingly sold defective vehicles that put the consumers safety in jeopardy and our court system gave them a slap on the wrist. The class action lawsuit attorneys make bank and the consumers were stuck with the aftermath.At first Nissan claimed that a computer program upgrade would fix the issue and they knew it would not. They string you along stating that they are working on a fix, but it never came while I was under their warranty. They say they have a fix now but they want me to pay for half of it because I am just out of warranty. They never told me about the fix while I was in warranty. The fix is only as good as their word and their word has no value. What are they hiding currently? You will not know until it is too late. The whole lot of them are fraudsters that can not be trusted. Buy a Nissan of any make at your own peril. As Americans we should unite and stand outside of every Nissan dealer in America on as often as possible but especially on Saturdays until they go out of business in America. That is about the only recourse we have for these lawbreakers that our Government is allowing to stay in business in this country. Now you cannot say that you have not been warned.

My 2005 Honda Accord rock solid. 200k miles. Bought several Nissans but had repairs. My older son 2011 Nissan Altima coupe cat converter failed at 50k miles. $800! My younger sons 2009 Altima steering ignition failed. $750! A/C failed. $850! (@90k miles). I wrote to their customer service. They gave me a reference number. Thats it! No action, nothing! It is a miracle wifes 2010 Rogue is still working ok (95k). Maybe it was built on a Wednesday! Never Nissan again! I would advise people to buy Honda or Toyota even though a little more expensive!