It started when my check engine light was on while I was driving on the freeway. The car started to jerk once in a while. Luckily I got home safe not to mention my toddler was in the backseat plus Im pregnant, too. My Honda Accord Coupe V6 is a 2001 model, but it only has 64,000 to it. My transmission needed to be replaced. I had contacted Honda Corporation to see if they can help me out since one of our friend had the same problem with a 1999 model. The case couldnt even hold a chance because the insensitive case worker told me I had no chance with a 10-year old car and the warranty was expired 3 years ago. I never received the warranty letter. Now I have to make a decision to pay the $4900 to install the new transmission or walk away from my car that hasnt been with the 64,000 miles to it.

I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?

On October 10, 2017 I had my vehicle in for service with what seemed to be a miss-firing engine. My Service Advisor was Eric **. Mr. ** told me that sediment had accumulated in the bottom of the fuel tank and that they had cleaned it out. After this I began having trouble filling the tank with gas because the pump handle kept disengaging. The car was also running poorly and finally about two weeks later I could not accelerate above 25 miles per hour. At this point I took the car to another car repair shop close to my place of employment (A & M Auto Shop in Jersey City). The owner called and asked me to come down to the shop to see what he had discovered. He had begun to flush out the fuel line and found part of a rag lodged in the pipe. He dropped the fuel tank in order to remove the rest of the fabric and then also found the fingers of a plastic glove sitting inside the small enclosure to the fuel pump. Inside of the gas tank was a wipe rag which had shed particles throughout the inside of the tank. After A & M removed the rag and glove, the car ran well for a while but the mechanic told me that he couldnt tell how much damage had been done to the fuel pump as a result of all the particles (from the rag) that had been sucked into the pump. We do not use this car extensively but planned to take it on a trip to Williamsburg, Virginia in April, 2018. While driving through Washington DC, we noticed a burning smell and the car would not accelerate above 20 miles per hour. We pulled into a Firestone Auto Care Center in Springfield, VA on Saturday afternoon around 4:40 pm. Since the store was closed on Sunday, they could not service the car until Monday morning and we had to pay for two nights in a hotel.On Monday, the Firestone mechanic suggested replacing the catalytic converter. He did so but the problem remained the same. Firestone did not charge for the service since the problem was not fixed. They suggested that we take the car to a nearby Honda dealer. We had the car towed to the Honda dealer who could not service the car until the next day. At this point we had to pay for another nights stay in a hotel. The next day, the dealer informed us that the fuel pump had failed and must be replaced. On our way home from Virginia, the car again began running rough. I have not driven the car since then. I believe that these problems can all be traced to the particles from the rag which corrupted the fuel system. At this point, the car still does not run properly. Since the rag and glove originated in your shop, I am asking that you restore my car to good working order at no additional charge and reimburse me for my expenses thus far -- $2158 (A&M - $475, three nights in the Wingate Hotel - $719, and Virginia Honda - $964). I have the rag and glove that was found in the fuel pump tank as well as video of these items being removed by the A & M mechanic who is willing to attest to what he found. Please contact me on ** so we can resolve this matter. I look forward to hearing from you.

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.

I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

I had purchased a CB Unicorn Bike No. DL9SAJ3056 on 31/Oct/2011. I have faced a major problem about picking it up from the first day. I told the service center manager about my problem. He serviced my bike many times, yet there is no result. The engineer has also come for my bike, but there is also no result. Now I am dissatisfied with the bike. Lastly, I decided to file a complaint in the official site of Honda. I want to replace my engine as soon as possible, please try to solve my problem.

While driving my car on I-10, both the passenger side curtain airbag and seat airbag deployed with no warning or reason! When I got home, I wanted to contact Honda; but a lawyer friend warned me to do my research first! I found several online complaints about the same issue. In each case, Honda claimed they must have run something over that caused airbags to deploy. In each case, driver was sure they didnt; but Honda refused to fix the car, and insurance also refused. I took proper steps to protect myself; and sure enough, Honda gave me the same response. I can’t believe nothing is being done about this! It is unfair and very dangerous to all drivers on the road! If you are considering buying a Honda, I would strongly suggest considering another make that is safer and from another car company that takes responsibility for their mistakes.

So my car note had been behind for month due to the fact that my husband had lost his job, and I have been the bread winner. My carnote of my 2011 Fit had fallen behind, but I always sent them SOMETHING. Fast forward I come off my day shift at work and notice that my car was gone:(. I frantically called Honda like hey did you guys repo the car? And the Rep. said, Well the car is in repo status, but it does not show in our system as being picked up or not. She made a few phone calls and said that she would not know until one of the many companies they work with send in the proper documents stating that the car was picked up. Long story short Honda required me to pay a repo fee to the city (Torrance, Ca which was 12$ to the city Court House) pay the repo fee, and bring my past due balance current.The only thing that sucks is the process of running out of time during the day and having to wait a whole nother day which equals another day of storage fees. My car was picked up on a Thursday. My fees were paid that Friday afternoon, but because I paid a little after 4 pm the lot was closed :( and I had to wait until Monday to get my car. I must say my situation was HORRIBLE, but it wasnt because of Honda. And Out of all the reps I spoke to they were not all that rude to me (They were kinda like demanding and one person told me more information than they were suppose to but hey he was being nice).So all and all once my account was brought up to date Honda faxed over the release paper. I was able to go to the lot and get my car. (I did have to pay a storage fee of 362.50 CASH???) But I cant just say Honda made the process harder than what it was. If I have anything to complain about its the fact that these lots close SO EARLY and are not open on weekends and cont. to charge you :(. But I just got my car released to me today. After being gone from Thursday December 15 till Monday December 19...

Bronx Honda refused to perform services due to a poor evaluation - Two years ago, I had some service work done and I was not happy so I gave Bronx Honda a poor evaluation. Yesterday, I went in for services and the service manager refused to service my vehicle because of my evaluation. I dont understand why we are asked for a survey of the dealers performance and then if the dealer is not happy with our suggestion, they can refuse services. Why own a Honda if the local dealer is not going to service your vehicle? I was also told that recall work cannot be refused, but they did refuse to perform my recall work. They also made me order and pay for the part, then refused services.

Durability would have been a 5 except for plastic side mirror which has been a problem. Performance has been great. Gas mileage excellent. Repairs few. Performance and comfort excellent. Have performed regular maintenance only. Buying and servicing car has been a pleasure. As an older female, have experienced unpleasant disrespectful interactions when purchasing and maintaining other car brands. Overall performance, comfort, durability, and holding value would motivate me to buy another Honda and recommend to friends and family.

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

I purchased this 2016 Honda pilot certified has powertrain warranty till 2021or 100k. My wife and 3 kids broke down in Canada Sudbury Ontario. I am from Michigan, the vehicle was broken in the middle of nowhere with no phone signal. Thanks god the kids and wife were safe after all, but the very bad experience starts. Towed it to Palladino Honda dealer in Sudbury. Took them 1 week to say that we need a new engine but I can not repair it because it is an American vehicle. I called honda, honda care, my honda dealer. They did not help with anything. After 4 weeks I had to tow my car from them to Southfield Tamaroff honda to get the car repair. Eventually they repaired the car with replicating just the short block of the engine even the rod bearing was broken and metal shaving was all over the engine (car was not washed, no loaner offered, no alignment, bottom screws and push pins missing). Not understanding why they did not change complete engine. It cost me over $2200 to tow it back here and rent the car for my wife, not mentioned all the headache calling every day the honda dealer in Canada and honda customer service where nobody helped even the car was certified and had an extended warranty through honda care. All I wanted is to get refund for the expenses, but no one want to step out and do it (sorry and sorry we understand all these ** answers). Very bad experience, I will never buy a honda again even though I trusted the engineering before no anymore, stay away from honda….

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I dont believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

I have put new rotors, brakes, and calipers two years in a row. Ridiculous!!! When I call they just say We will fix and a huge charge. There is a defect in this car. Im not the only one who has complained.

I have read reviews regarding the roof peeling. Exact same thing happened to me. After getting off the freeway one day and parking my car, the paint was just GONE! A rather large section. Cost me $1500 to fix. I cant believe this is a known issue that many people have had issues with and Honda doesnt want to address it and help us out.

I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.

Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!

On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.

I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.

I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.

When I bought my Honda CRV I leased for the first time and after 3 months I paid the car off early. I sent in what I needed for the title and I have called 5 times regarding where it is. I was told it was mailed out a few weeks ago and if I dont receive it I will have to pay $60.00 to get another shipped out. First of all I didnt know about all the sale tax I had to pay, plus I just paid my car off after three months! I think I had 12 Hondas since 1999. I feel I shouldnt have to deal with all the stress to get a title plus I am a good customer. I am so upset and I dont have the time to deal with all this. Once again I do what Im suppose to do and now Im stuck!

I had purchased 2011 Honda Accord EX-L V6 (non-navigation) at Norm Reeves Honda in Cerritos, CA. So far, I had problems ever since the purchase. A tire blew out a week after purchase (paid 200 for tire from dealer, 165 at Costco). A Variable Cylinder Management problem locked up the car this month on August 9th, 2011. And the A/C system leaked and no longer worked on August 27th, 2011. The car has only 27,000 miles on it. And the car is within warranty. A brake pad in the front right caliper was also cracked and replaced by another dealer.I am thoroughly disappointed with the workmanship of this 2011 vehicle or 8th generation series Accord. My past Honda Accord 2005 was purchased new, an EX-L V6 (non-navigation). It worked without problems or mechanical difficulties, with the exception after 135,000 miles for a software update for a fast idle relearn on the ECU. That car was sold with 212,000 miles without these problems as compared to the 2011 Honda Accord. The only difficulty observed was with the mechanical workmanship of a different dealership from Norm Reeves, where a replaced engine, mount from wear and tear, was not tightened down properly.

I purchased my Honda because I needed an SUV that would accommodate my four children. I needed three rows of seats which this vehicle does have. Its pretty good on gas. Its all wheel drive and it just drives really smooth. I love it. My SUV have leather seats and since I bought this vehicle used and it was not taken care of good enough so there are cracking in spots in the leather seats.

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesnt do anyone any good if you cant drive the car because the seats are so uncomfortable you cant bare the excruciating lower back pain!

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

We purchased a 2011 Honda Civic from a private owner over 4 years ago (2014). Would you believe WE JUST got the title clear and in our name??? (2018) Granted we started the process a year an a half ago when we tried to register it in a different state only to learn that Honda had some kind of hold on it. We kept getting someone from their customer service telling us they had fixed everything and would send out the title. Only to wait for weeks and never receive it. We couldnt register it until we held a title. They kept telling us they couldnt talk to us about why they couldnt release it??? WHAT? WE WERE THE OWNERS! This went on for months back and forth with a new person saying they were sending the title and going through the whole cycle again! Omgosh, so frustrating! I had to track the original owners down to help us, who had since MOVED OUT OF THE COUNTRY, and guess what? They (Honda) said that they had to be in a US OFFICE to sign some paper! We waited for them to come back for a visit to the U.S. and then thought everything was squared away, guess what? STILL DIDNT SEND THE TITLE. We ended up having to get an attorney and we used to be HUGE Honda fans.Never again will we buy a Honda. The customer service reps were always incredibly rude and disrespectful even hanging up on the original owner. Very, very, very disappointed in Honda to say the least. Customer service is a reflection of the company, I feel very strongly about that. I dont want to support a company that doesnt honor and serve their customers.

Honda Accord 2003 purchased brand new and serviced by Honda until approximately 2 1/2 years ago. Many years ago, while the car was being serviced by Honda, I noticed a small spot on the front of the roof, which then got progressively larger and larger; it was eventually extremely noticeable when even glancing at the car. As this was happening, I began noticing the same type of spots around the edge of the cars hood and door edges. I really dont know anything about cars so didnt know what to do. At the same time, I wondered why the Honda service techs/mgrs never said anything to me about it, especially, since it got so bad. One day, I was searching online and found pictures of other peoples Hondas that looked the same as mine - some with big spots on the cars where the paint had apparently peeled as well as others with peeling around the edges of hoods, roofs, doors, trunks... This is when I found out that Honda refuses to acknowledge and fix the fact that they manufactured cars with clear coat that was incompatible with the paint that was used on those same cars, which has resulted in the damage to these cars, which were sold to unsuspecting consumers. Until I found these pictures and articles, I had no idea what was and is still happening to my car, which I have taken very good care of.Today, I have no mechanical problems but my cars exterior looks terrible due to Hondas manufacturing error. Just because this is not a safety issue does not mean that Honda should not be held accountable to fix - at no charge to the consumer - their error in using clear coat and paint that is incompatible. 2 1/2 years ago when I found out what this problem was, I asked the Honda service mgr why he never mentioned the peeling spots on my car. He got very angry and defensive; in fact, he yelled at me. I told him that I was not blaming him for the problem but considering the extent of the problem, he and all Honda service techs/mgrs must know about it, yet, he and the techs chose to remain silent. The least they could have done was, if they could not admit to this being a Honda defect, they should have, at least, explained to me what was happening to the car and advised how to get it fixed. Ive spent $1600 repainting the roof and hood; now I have to have the rest of the car repainted for $2000. Honda should be repainting my car at no charge to me and reimbursing me for the money that I spent fixing their known error/defect. Essentially, this should be a recall. Perhaps, its not a safety recall but it is still significantly detrimental to Honda consumers. Unfortunately, we are only consumers and Honda, as a large multinational with high powered attorneys behind them, has the advantage. That said, I will never purchase another Honda again.

I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!

I purchased a 2022 Honda HRV from Honda dealership, Carbone Honda, who sold to LED. My car stalled a couple times and salesperson said it was the energy saving feature, not really stalling. I had aftermarket car starter installed. Then car became difficult to start and stopped while driving on highway. They blamed the car starter and charged me to remove it and restore to factory. On my way home it shut off again. They then determined the washer holding the main ground wire was not staying locked and replaced it. Told me it wasn’t the car starter. I’m out $550 for car starter and removal of it. I’m afraid to put it back in because any issue will be blamed on it. I’m being bullied into buying their product. They refuse to return my money and I drove the car unsafely for a couple of months. I was basically called a liar by the Service Manager 12/17/21. Offered to discount factory car starter to $650 + tax and $100 loyalty card if I met the Honda Rep and signed a release. Honda Corp has an open case but always tell me that all they can do is talk to dealership. Whenever you call dealership no one answers, was told they had no receptionist in Service so they answer when they are not busy. I will never buy from Honda again!!

I bought a new 2013 Honda Ridgeline at a dealership. Once I hit 1200 miles, the vehicle would not start after sitting for one or more days. I took it to the Honda dealership that I purchased it at in Uniontown, PA and was told nothing was wrong. One week later, the problem happened again and I again took back to the Honda dealer in Uniontown. Once again I was told they could not find the issue. The not starting had occurred approximately 5 more times. On the fifth time, I called the dealer and Honda customer service. I was told to have the vehicle towed at my expense and it was suggested that I was making the issue up and that I may be experiencing buyers remorse. Honda customer service advised me to take it to a different Honda dealer since I was unhappy with the outcome. I obliged and took the Ridgeline to the second dealer to be told that I had a defective battery. The battery was replaced and I went on my way. Two weeks later, the problem of the vehicle not starting happened again. I took the vehicle to the second dealer again. They ran a parasitic draw test and could not find the issue. They changed the battery again and sent me on my way. Three weeks later, the problem persisted and back to the Honda dealer. They said the battery, the third one, had been significantly drained and charged it. This did not fix the problem.When the problem persisted, I took the vehicle back to Honda. I asked the service manager to try something different because what they had been doing did not work. He stated that since the parasitic draw test could not find a draw on the battery that Honda would not authorize any additional test or repairs. I personally called the Honda customer service line and spoke with a regional rep who proceeded to tell me he did not have time to discuss. I asked for another representative and was told that there was not anyone else to speak to. I asked for his manager and explained that I had plenty of questions that I would like answers to. He told me that he did not have a supervisor. I questioned him on this, doubting his integrity, until he confirmed that he did have a supervisor, but he would not connect me to her or give me her direct contact information. I then asked what steps he was going to take to help me. He said that he was going to contact the service manager at Honda and discuss. I requested a conference call with the three of us and he said that he did not have the capabilities to do so. I advised that my cell phone had these capabilities and I would do the call from my end. At this point, he agreed to do the conference call from his end. He proceeded to tell the service manager that I would be bringing the Ridgeline in the next day, which all three of us had already known, got a bad attitude, said he was done with this, and disconnected the line. The next day I received a call from an unavailable number that turned out to be a different regional manager from Honda. This person proceeded to tell me that I had to work with the original regional manager and vaguely gave me answers to the five or six inquiries that I had. I asked if if I could have a different case manager because the first one was deceitful and she advised that she did not feel that he had lied on three different occasions and that I had to work with him. My vehicle is currently at the dealership and I am awaiting the outcome. I have record of my Honda Ridgeline being at the Honda garage on 11 occasions for the same issue. I also have notated dates on 8 other instances when the vehicle did not start that I did not take it to the shop. Needless to say, I am very unhappy with Honda, the dealership in Uniontown, PA, and the Honda customer service department. The service manager at that second dealership in Richeyville, PA has been very nice and empathetic to me, and has stated that he is doing everything in his power to help me, but his hand seem to be tied back to Honda for he cannot do any repairs without the proper authorizations.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

Have been a Honda owner all of my life. The last two Hondas, a 2010 Hybrid Insight and a 2013 Civic, had batteries die at two years old with mileage under 20,000. I am very concerned. I feel their quality has gone down. Do not get me wrong, their service is outstanding. The batteries were replaced in both instances with no hassle and no cost because they were under warranty. However I am deeply concerned. Another month and I wouldve been stranded in ice and snow with no heater. Thank God it was caught when it was. Looking online I see I am not the only person with this complaint. I also feel the interiors are more plastic and not as lux as they used to be. After five Hondas, I think I am going to make a switch the next time I am ready to buy a car. Again service outstanding, quality of car has gone downhill.

I leased a brand new 2016 Honda Odyssey in Oct 2015. Since then I have returned for service numerous times to 1) replace an ignition coil; 2) replace the battery two (2) times (4 additional times it needed to be jumped); and 3) repair of seat warmers. These have represented more than mere inconvenience. Most rational people would say this car is a lemon. Aside from one month lease payment, Honda America dismisses these problems as simply the result of mass production. My representative repeats the same scripted response each and every time I call them. To add insult to injury, I used Honda Roadside assistance, asking them to send a tow truck. What arrived was an old Neon with its side view mirror dangling off and obvious accident damage to the vehicle, with cables that could not reach from his vehicle to mine. Totally ludicrous!! They do not stand behind their products; they lie; provide shoddy products and services; and most alarmingly, dismissed me and my concerns as a consumer. Beware of their tactics and think twice about investing in a Honda. The Honda brand is not what it once was.

Purchased a 2018 MDX Acura from Radley Motors, Baileys Crossroads, VA. Water leaked into the new vehicle for an unspecified time from the passenger seat window when it rained. Misaligned door from manufacturer. Honda & dealer being sued. You cannot repair water that has been entering a vehicle for an unspecified amount of time. Will impact the electrical system. Honda & the dealer are fighting this claim and has not been responsive. The vehicle is at the dealership & car payments are being made. Honda admitted the misaligned door. Dealer delivered a new car to purchasers that leaked.

I have a 2010 Honda Accord 4cl and have over 99,000 miles on it. I have brought my car in and also called the Dover, NH location. My car is using more than the 5qt. oil amount when I get my oil changed. Your employees response, I could pay for an oil change and maybe be reimbursed; However, if it is more than a quart over a 1,000 miles they wont pay for it. So, basically Honda is aware of the problem and is bullying customers! There is a recall and an extended warranty. I showed them the paper I received from Honda about the pistons sticking etc. My car is starting to make a noise also when it starts as well. I need it fixed. No one should have to go back several times to have an issue fixed. Just like the airbags! People are dying and your company should be fixing these issues. I have been very nice and patient. Your employees, NOT!!!

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my transmission about a month ago. It started with slippage then hard shifting into reverse, and now, it hardly shifts from 1st into 2nd. It holds 1st way too long then shifts out of 1st, slips, and then slams into 2nd, causing the shift indicator light to blink and a check engine light code. The car was purchased new and currently has 130,000 miles. From what Ive read on the internet, it is a common recurring problem that Honda is aware of. I feel there needs to be an extended recall to 150,000 miles.

Our 2003 Accord (that we service at regular intervals and did everything the Honda dealer recommended) had the camshaft literally start coming apart. The damage to the motor was very costly. Because it was over 100,000 miles, the dealer told us our only recourse was with Honda Motors. I contacted Todd ** and he said it was just a normal wear and tear, and then said he was sorry that he couldnt help us. Normal wear and tear? A camshaft? I guess the words manufacturers defect isnt in Hondas nomenclature.

Now Im officially freaked out. I bought a 2021 new HR-V from Huntington Honda (NY) and I’m discovering this new car with all this rust. I showed it to two local mechanics who are shocked and confused as to why there is rust underneath the steering column. I also noted the rust underneath my 31-day old 2021 Honda HR-V. Is this normal? And is there missing insulation in the photo next to the steering column? Is that maybe why these models make a horrible annoying noise when driving 35 plus miles an hour? I’m talking about a piercing whistling noise whenever I crack open a window or moon roof, which according to Huntington Honda, the noise appeared in 2 other 2021 HR-Vs they test drove, and I’m supposed to live with this as if it’s normal.There’s video of this whistling issue in YouTube regarding a 2018 HR-V. In the comments for that video, you’ll see many other Honda HR-V owners complain about the same issue. Did I buy a lemon? Does Honda make bad cars or does Huntington just sell a batch of badly built Hondas. Im wondering if the 0% APR was just a ploy so they could get rid of defectively built cars. I bought this new HRV because I wanted a safe vehicle for my family. The purchase was supposed to be such a joyous thing. What a mistake! My entire family is flipping out! What the hell else is wrong w this car?Anyone experiencing this with the new Hondas or cars from Huntington Honda? Would I have had a better luck at a different Honda dealer? Should I have bought a Toyota, Nissan, or Hyundai? Im super stressed about how much I spent on this car, and no one from the dealer is calling me back, responding timely or willing to help me resolve this. BTW, heres the YouTube video of the horrible noise that these Hondas are making. **

I would highly advise against ever purchasing a Honda vehicle as they have very sketchy lease turn in practices. My husband (a former Honda technician) and I turned in our 2 vehicles with the intent of purchasing 2 new Hondas, however they did not have any good deals going on so we chose to go with another brand. A month after turning our vehicles in we received a letter stating we owe close to 400 dollars for what I would consider to be normal wear and tear on my husbands vehicle (one small dent on one of the doors, a small tear in the floor under the accelerator and a small crack in the windshield which had just been replaced a few month prior, and had they told us this we could have gotten it fixed free through our insurance.) Our person who sold us our new vehicles told us they are pissed because we didnt purchase Hondas again, oh well we would have if they were more willing to make a deal!Apparently on their website somewhere it says in fine print that before turning your vehicle in you can have your own inspection done. Who in their right mind would think to go looking for something like this, or even think that they would need to do this. Our vehicles sat on the lot where they were turned in for 11 days before they were inspected by someone from Honda, we did not turn them in with a crack in the windshield and dent in the door so this obviously happened while in their possession.Following a few letters from an attorney on our behalf acknowledging that we are willing to pay to replace the carpet (even though I feel it is normal wear and tear) but we feel the other things are not our responsibility, Honda sent the matter to a collection agency without even trying to remedy the situation. Honda did not even reach out to discuss this matter with us, they just dismissed it completely showing they dont really care about their customers being happy. Had this have been resolved in a better manner, in 3 years when our leases are up if they had good deals going on we would have gone back to Honda, however now we will NEVER purchase a Honda vehicle again. I will also advise anyone we know who is thinking about purchasing a Honda vehicle not to for the rest of my life!

I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!

My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!

I bought a Honda 2006 Civic 2 Dr. coupe - EX on March 1st, 2011, less than a year ago. It has broken down 3 times and all 3 times were the same problem; serpentine belt and belt tensioner. It has cost me money for the repairs as well as the tows. What the hell can I do about this problem? I dont feel safe driving my car anymore. The mileage is only 76,000 and the condition with the exception of the problems described above is excellent.

I HAVE BOUGHT 5 HONDAS IN 6 YEARS. All were no trouble until this 2017 CRV would not start on May 16, 2019 in my garage. Battery dead. I was given two options, have it towed or jump it & bring it in. I charged it up a bit and drove it in to the dealer. They checked battery on a gizmo and said it was OK. I advised them I had checked the battery also and found one dry cell that was burned looking and three cells that were milky. My 40 years experience as a certified Auto mechanic meant nothing to these zomby robots. Took car home and was dead again. I went out and bought a battery so the wife could use the car. Whole day lost, 165$ gone and was advise they could not do anything for me. Called Honda customer care, same garbage. One excuse after the other not to cover the issue. I advised the Dealer that if the mechanic did not have a hydrometer and only uses the gadget to check batteries then they need a mechanic that will invest in a hydrometer. Honda will no longer have our yearly purchase to look forward to as my money is good other places. Honda is now a forbidden word in our home.

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, there is no problem sir. Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.

2008 Honda Civic EX - Sept. 2013 with 105,000 miles, the AC intermittently would not work. Refrigerant was good. Eventually by early 2015 would hardly work at all. Taken to Honda dealer where I purchased the car new. There were metal shavings that looked like sand in the system. $3,800 to repair. Wife drove the car exclusively so heres what most likely happened. Compressor went bad in 2013 but still worked and probably made some noise at some point and should have been replaced then. Our fault to some degree, but the point is these compressors only have a shelf life. Ive had numerous Hondas and never had compressor problems. Wish I had known, would have never bought the car. Also, I talked to the service rep and he advised me that HR-V have the same problem. Will do everything possible to have Honda reimburse all who had/will AC compressors going bad.

My 2005 Honda City iDSI’s starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.

The car suddenly started using 1 quart of oil every 750 miles. Then it just died in the middle of nowhere. After an expensive towing bill, the dealer replaced the spark plugs. But the car still consumes too much oil and will die out in the middle of nowhere again, so I dont drive the lemon.

My 2004 Honda Accord Coupe started jerking at 78,000 miles. I had someone look at it who is a mechanic for the FBI. He said there was very little transmission fluid in the car and that was unusual. Two weeks after he put in transmission fluid, I was alone in the city and my car would not go into reverse. I panicked and called this man who recommended a transmission place. The cost was $2,550 to have the work done. I am a single mom and had to rent a car for the week it took to replace the transmission. This cost an additional $200. I looked up Honda car problems and this is a common problem with my car. I called Honda and they said that my VIN was not a car that was documented as having a problem. I have since had the car repaired and it still doesnt feel quite right. The transmission company asked if I would bring the car back in three weeks, so that they can check that everything is working properly.

Honda SCAM. I received authorization (case # **) to rent a vehicle due to driver side airbag recall on my 2007 Honda Ridgeline. Honda would pay up to $35 per day for the rental. I was told by Honda that all I needed to receive reimbursement was a copy of the contract and a paid receipt. I furnished the necessary paperwork but Honda refused to pay. The Honda handler “Gary” stated the receipt was might have been for some item other than for the vehicle rental. I asked to speak with his manager and he said that ain’t going to happen!! I had the manager of the company that rented the vehicle, NeSmith Chevy Buick & GMS in Jesup, GA fax more proof of the rental contract and receipt but Honda still refuses to pay. It appears to me that after multiple attempts to get reimbursement that Honda is indeed not going to reimburse me for the vehicle rental for a total of $378.00 including tax. I assume that it is Honda policy to scam as many people as it can to help with the airbag expense.

In April 2012, I took my Honda Odyssey to be repaired at Lute Riley Honda in Richardson, Texas. I told them to do a multi-point inspection to find out what was wrong with my transmission and brakes. Upon completing the inspection I was told by Joseph, a mechanic there, that all he found was that the transmission switch needed to be replaced; the gasket, gear oil, pressure plate, and clutch needed to be replaced, as well as the cat converter. I agreed and also purchased a warranty for my transmission. My subtotal was over $6000. After all the repairs, I received my car back seven days later, thinking that everything he stated would be replaced. Earlier this year, the clutch stopped functioning. I took my minivan to the dealership for them to honor the warranty. I was told that the warranty did not cover clutch repairs. Basically, I was lied to. I am still trying to seek justice and get them to honor their word. I highly recommend that no one use Lute Riley for any repairs. They do not have the integrity to be in business and should not be trusted. Next time, I will buy a Toyota.

I have a Honda Accord that my husband bought for me. The car is 2 years old now and I just had taken it in for service on my brakes. I mentioned that I hate this car because of the road noise. They said its probably your tires and $1200.00 later I have new tires and new brakes but my car is quiet now. They said I should have brought it back after I first got my car. Well, in my opinion it should have been right to begin with. I had NEVER owned a Honda before! I ran into 2 other people that had the same problem with their Hondas. I have no idea what type of tires the factory puts on their cars - but Honda should start with the best - if they want repeat customers.

I purchased my 2020 Honda CRV and immediately noticed a very loud static buzzing sound coming from my radio every time I drove by a radio or cell antenna tower. It is so loud that I can’t hear what is being said on the talk show. I took my 2020 Honda CRV into the Gunn Honda Service department and they tested the radio along with another new 2020 Honda CRV. Their conclusion was that the radio in all 2020 Honda CRVs makes a loud buzzing static sound when driving by a radio or cell tower. So they said they could not fix the radio and justified their decision by using the disclaimer that says that the radio may experience static noise. Even Honda Corporate refused to help. I have only bought Honda’s and none of the others ever had this problem. I would never have bought this car if they had told me about the radio problem upfront.

The car is fantastic, but has a lot of nickel and dime expenses. It gets incredibly costly, but is a good family vehicle overall. It does what we need it to do. I like that it has a lot of room and three row seating. When you have a lot of kids that have a lot of stuff, you need a lot of room for car seats and leg room. But I dislike that it gets so expensive to keep it maintained. A low maintenance car would be much easier on our growing family. We could spend more on family activities if we were spending less on the car.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They’re claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out. I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.

Ive enjoyed my 2003 Honda Odyssey as a family car and also to haul garden materials. The seats are comfy and the overall driving experience is good. My main complaint is twofold. First, it gets only about 16 miles to the gallon around town/18 on the freeway. This is pretty poor by any standards. And second, the clear coat on the dark green paint job has failed; this began within 8 years of purchase. Large portions of the horizontal surfaces have peeled off, leaving a white residue, while the vertical surfaces still look very nice. I see other Odysseys around town of the same vintage and they all have the same problem. And a quick look on the web shows that this is a massive problem. I am looking forward to buying a new car soon but will not be buying a Honda due to the paint problem. Its a shame really as the car has performed well.

I purchased a 2010 Honda Accord from Anderson Honda in Maryland. When I purchased my vehicle, I inquired about getting a bluetooth device installed. I was told that if I got the device as part of my purchase that it would be covered under 3-year 36,000 mile warranty that came with the car. I purchased it (the item is on my Vehicle Purchase Agreement) and subsequently, the car went from MD to CA with my daughter. The bluetooth device is now dropping calls, and my daughter went to get it repaired in CA. Miller Honda told her it was aftermarket, and they would not fix it. I called Anderson and my sales representative, Jim **, told me, “Oh that was if the car was here in Maryland.” I told him that at the time I told him I was taking the car to my daughter in California and he said it will be covered under the car’s 3-year 36,000 mile warranty. I am angry, because I financed this item when I could have paid cash for it and had it installed after the purchase. Also, I was told that this was a factory Honda item (Hands Free Link), and if I knew it was an aftermarket item, I may have gotten a NAV or more sophisticated item for my money. Finally, I am angry because Honda is not living up to its obligations and lied to me to get me to purchase this item that they now do not want to stand behind. I had a bad experience years ago with a Renault and have stayed away from companies that I thought were not reputable. I should have stayed with Toyota, I guess. I want no one else to get burned like this.

My 2019 Honda Civic, brand new 3 weeks ago, has been in the Honda service department 7 times for the same problem. The low tire pressures warning light goes on after 2 days driving out of the service department. I have been given 7 different explanations & as many attempted repairs... Down to new tires. The problem is still NOT resolved. I bought this car for my teenage daughter because of its purported reliability & safety. The last time it arrived to the shop with a flat tire due to “manufacturing defect”! 1 of the 4 tires was replaced. Today they are saying a 2nd tire needs replacing. Would you allow your teenage daughter to drive this car? I am extremely distressed and she has spent more of her college summer break waiting at the dealer! This situation meets the trifecta of the LEMON LAW criteria. This vehicle is unreliable & downright dangerous.

There is an ignition switch recall - Same make, Same model, Same year as my Honda Civic, but they will not repair my ignition switch because my VIN doesnt match the recalled VINs, even though they have the diagnostic from the Honda tech saying that it IS, in fact, faulty and needs to be changed to avoid further DYING in the middle of a busy intersection or interstate! When I contacted American Honda, they told me that it was just Coincidental and even DENIED that that was the case until I had PAPERS showing that it was from their very own technicians! Jerks.

I have purchased several Honda cars over the years only to find, in 2019, how far Honda has fallen from its benchmark. I will never buy another Honda automobile. I had the great misfortune of choosing a dealership in Racine, Wisconsin (Racine Honda) to buy a 2019 Honda CRV. When I arrived to take delivery, I noticed that several of the options I had ordered were either not installed or not installed properly. When I pointed this out to the salesman and expressed my displeasure (sincerely but in a business-like manner), the salesman simply walked away from me and did not return. Neither did anyone else and, after ten minutes, I left the dealership.On my way home from this unbelievable experience, I called the dealership manager and expressed my displeasure with the salesman. Incredibly, the manager hung the phone up on me. The message was obvious: Mr. Customer, we got your money, now get out of here. With the dealership showing no regard for my problem, I called Honda corporate. Amazingly, Honda corporate would take no action to address my concerns. In short, Honda corporate told me that they created a file in regard to my problem, but that no action would be taken to resolve my concerns.When you make your important decision on how to spend your hard-earned money, I suggest you remember this experience. Honda will be only too happy to take your money, but as my experience relates, do not expect this company to come to your aid should you have an experience of the kind described here. Absolutely shameful!

We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?

Don’t even waste your breath with this. I got a flat tire on the highway and all they could do for me was tow my car to the nearest dealership. Couldn’t change the flat with my own spare either- just a tow. The lady helping me said I needed to give her an exact address- well I was traveling and I had no idea where I was. Also, after 30 minutes I called the towing company they dispatched and no one was even on their way yet... ended up calling non-emergency police and they came out in 10 minutes and changed my flat to my spare. HORRIBLE EXPERIENCE WITH HONDA.

My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.Since she drives an average of 12,000 miles a year, shell need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).

When I was younger, I always dreamed of getting a Honda. I loved these cars. So as soon as I was able to get one, I did. So sorry I did. I have fixed my car radio a couple of times and it cost about $400. It’s not cheap with raising 4 kids! I googled it and it seems to be an ongoing problem. I called 1-800-999-1009 and no one wanted to help me. So, I told them about the radio draining my battery and dying, leaving me and my kids stranded on the side of the road and no one seemed to care. Obviously, this is not the first they have heard of this problem because it’s all over the net. This is my first and last Honda. I was trying to convince my boyfriend to get one. Now, I am convincing him not to. Now in the midst of me having temporary home due to hurricane Sandy and just lost my job, I have a car that continues to die in the freezing cold. I will never get another Honda. I will let my friends and family know of this issue and also tell them if you have a problem, Honda will not help so it’s better to go with a Nissan or Toyota. My mom has been buying Nissan for about 20 years and they have really good customer service. Boo to you Honda.

I have owned 4 Honda/Acura vehicles in the past. I currently own a 2017 Civic hatchback and a 2017 Ridgeline. The Civics TPMS sensor went off after a day or two of owning it. It took 3 visits to the dealer for them to figure out that there was a nail in the tire. It didnt seem to faze them that they missed this twice before. This was at Sunset Honda in San. The Civic has a dash rattle that they cannot diagnose or fix after several visits. This is at Santa Maria Honda, CA.The Ridgelines parking sensor warning chime comes on every time it rains. When I dropped off the car it was raining and the sensors was chiming incessantly. In spite of this fact after waiting the whole afternoon I was told the technician cannot reproduce the problem and it cannot be fixed. This was at Santa Maria Honda, CA. What is happening to Honda and their dealers? I dont think I will buy another Honda.

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.

I requested for product issue with my Honda Odyssey 2008. I was declined just because the product issue later to service 13-081 bulletin period. This is unfair and no goodwill view to address customer concerns who went thru pain.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles. I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck. I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000. Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

Last week, I gave my Honda Stunner in one of the service center (Vahini motors, Kollam, Kerala) to correct certain complaints in the engine. I bought my bike just 8 months back, but I got an engine complaint. As they said, I changed an engine part (gasket) but still there is an unwanted noise while accelerating. Also, they had not corrected the RPM meter. All the services, that is the first four services, were done correctly. Looking forward for your reply.

I have a 2008 Honda Civic with 40,000 miles. All under-the-hood work for this vehicle has been performed at the dealer:1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda cant seem to come up with a replacement part that is durable.2) Full brake job was required. This is acceptable maintenance.3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.4) Shocks and struts were supposedly leaking and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

I have a three-month-old 2013 Honda Odyssey (bought in May 2013). Never had any problems prior (second Odyssey we have owned). But on this particular Saturday, I was about to leave in the vehicle, and I found the drivers window shattered, with about half the glass in the car and the other half on the ground by the door. It had been rolled up completely and the temp was around 90 that day... so nothing unusual. I had just walked by the car (on my driveway) and it was fine. Then a few moments later it was busted. No one around, no object in the car...nothing. So we took pictures then went to clean the glass up and covered the window until we could take it to the local dealer on Monday. After they inspected it, they announced they could not do anything as it did not appear to be a defect. I was told to contact Honda Corp which we did. After 24 hours to review, we got the same reply. The Warranty states clearly that broken, cracked or chipped glass is not covered unless manufacturing defect. However, upon further investigation, I found many others online who this happened to... and as recent as 2011, Honda recalled 2,800 vans for just this reason. On the NHTSA site, it states that the window may shatter into passenger cabin causing a risk of injury. So I am disappointed that I got such a cold shoulder from Honda dealer and Corp, as I WAS a satisfied customer. If I had accidentally broken this window...no sweat. I have $600 to replace it and I am not a complainer. But I am worried this problem has not been corrected and this could happen to someone that could put them in jeopardy. So I wanted to get my story out there. I hope I am the last one.

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didnt have any problems wiping down the north-facing side windows and the front window, I wasnt able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesnt close completely and creates an air gap.About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the drivers seat.I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud pop from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1- 2) on the ground in the wash bay and more pieces inside the van.As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didnt break from flying rocks or other road debris and theres no obvious evidence that I was a target for a BB gun, slingshot...or worse.

We love this car (Honda HRV 2016) but this is the first model of the HRV and it rattles considerably on the doors as well as the driver odometer panel. We have taken it in to be serviced twice but no one can seem to fix it. I also think it’s a little noisy and the windows seem loose when they are lower than a quarter of an inch down. But we are planning to lease a new one which we have test driven. I think those bugs have been worked out. It’s a perfect car for a small family like ours!

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]

I went into Honda on Rt. 22 in Hillside, NJ for a diagnosis test & oil change. The service advisor tells me its just my battery. Ok so I wait for them to change the battery. Then he comes out 20 min later and says Can you come with me? I have to show you something. The mechanic shows my cables are ate up from the battery. He cannot change battery without changing cables which was approximately 600 and some change which I didnt have. My mechanic states my barrings are also leaking which was approximately 700 and some change. Now I had my car serviced back in April, they didnt see all the acid and corrosion on my battery. YES THEY DID, it was too much not to and to eat my cables from April to Oct the way it did, it was a lot of acid. Ok so I tell them look, fix it where I can drive it and Ill pay for the oil change and diagnosis test which was $85. While Im waiting they come tell me they dont have the parts. Ok give me a loaner. They dont have loaners, they have a shuttle - but fine, Im going to East Orange, OH. We dont go to East Orange, we go to Newark, Irvington, Union, Hillside and Elizabeth. Ok East Orange is a hop, skip, and jump away from all of them - WTF. Now Im mad, frustrated, hungry. I get a call with bad news of a relative passing - the day is just going downhill. Then a man approaches me about a car. I go in his office, we talk. He tells me I can take a new car & bring it back Saturday. Well that sounded great at the time so I sign temporary insurance papers to cover the new car, a privacy paper in which they said it was mandatory, and left with the car. I leave out the state on an emergency, my brother brings the car back to Rt. 22 Honda in Hillside and guess what? They SOLD MY CAR, told me I would have to give the $150 to get it back. Sorry Rt. 22 Honda - you better be very very careful of them.

I wrote a complaint before about an issue I had with the Honda dealer as they did not fix a defect in my drivers side seat belt. I emailed the problem to the manager of this dealership, and he offered to replace the part that did not work. After a week they fixed the problem. This manager, Steve, has always been quite efficient in dealing with issues in the past also.

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

I purchased my 2007 Fit in March of 2007 and have loved every drive in it. Since purchasing my car, Ive had 2 kids and we have taken this on every family trip and survived. After a while it has started to feel cramped, but we manage. Ive decided to upgrade to a better car, but I could drive this thousands more miles and not have an issue... It is a sound vehicle. Perfect for a young driver. That being said, a word of caution: this is a small car. If in a high volume trucking area or high traffic area, you need to be aware of cars around you, as they may not see you. Ive had 2 accidents where people ran into me bc they didnt see my parked car. So, if looking at cars for an inexperienced driver, you may want to look at something higher and/or longer.

I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.

I am the original owner of a 2013 Honda Accord EX-L. This car has never had service anywhere other than Honda dealership. Even oil changes. A few weeks ago I took it to have oil change and the recall on the battery sensor. When I got into car prior to service it would not start. The dealership told me that because the battery was involved it would do that. The problem progressively got worse until actually would not start. I took back to dealership and they told me it would cost $700.00 to replace the starter. The car has around 50 K miles on it. After I googled the issue with the recall and bad starter it seems that many other Honda owners are having this problem. I called Honda and the rep said that she has heard of this happening and was surprised but her supervisor stated that it was unrelated to the recall and will do nothing about it. I will never buy another Honda again!!! Very disappointed.

March 2016, I received a safety recall notice from Honda advising me that the airbags in my 2008 Honda CR-V were defective and if deployed, could cause injury or death. The notice went on to say that the replacements parts to make the necessary repairs were not available and may not be available for months, but offered to provide a replacement vehicle if desired, at no cost to me.Now, since they had advised me that driving my car could result in my death, and offered free alternate transportation, I thought it would be foolish to continue to drive the car. So, I took my car to the dealer where I purchased the car from, Gillman Honda, in Schertz Texas. They had no cars available to loan, but offered to provide me with an Enterprise Rental. As there had been a major hailstorm in the Greater San Antonio area a couple of days before, Enterprise had no suitable vehicles. I was therefore advised to attempt to rent a vehicle on my own and I would be reimbursed up to $35 per day.I placed several calls and found a suitable vehicle at an Avis franchise operation. After a month, the car had to be returned in accordance with Avis policy, at which time, we rented another similar vehicle. About half a month into the second rental, I received a call from Gillman Honda telling me that they had made an agreement with Hertz to rent cars to Honda owners affected by the recall and needed alternate transportation. So, I turned in the rental car, and rented a vehicle from Hertz with Gillman Hondas approval for the remainder of the time Gillman was waiting on the necessary parts, which turned out to be in August. In all, I had 2 Hertz vehicles for about 2 months. (It is also necessary to return Hertz vehicles after a month for safety reasons.) After I received my repaired vehicle in August, I sent evidence of my out of pocket expenses (rental agreements) along with the Gillman invoice describing the repair.In September, I contacted Honda to make sure that they had received the documentation, to be told that my claim for reimbursement was denied because it couldnt be verified that I had actually paid the charges to Avis. I then sent copies of my American Express statements showing the charges and subsequent payments. I was told at that time by the case worker at Honda, that I would be reimbursed in 6 to 8 weeks. That was September 2016. After November, repeated calls have resulted in the same answer, Its under review. In December of 2016, I received a bill from Hertz saying that because Honda had not paid for the vehicle they had provided me, I was legally responsible all charges incurred. A phone call to Hertz revealed that Honda owed them MILLIONS of dollars and had not responded to repeated phone calls.It appears Honda does not intend to, or has been advised not to pay for charges incurred as a result of the Takata airbag recall. It is impossible to reach anyone other than the Its under review people who clearly cannot help. The parts are evidently available now, so you may not have to have alternate transportation for any length of time, but if you do, be careful of any financial exposure.

VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!

Windows fogging up really bad. Takes forever to defrost just the front. The rest of the windows don’t really clear up. If more than one person in the car talking can’t see anything. Have to stop the car and wait till front window clears. I called Honda and they said no one has called in on this problem. If you are having this issue please call them. This is a very dangerous situation. Can’t see out to rearview mirrors or back. I am fighting with them to give me another car. I have read people having problems and being told poor heating system in this model. They must make this right with their customers. Please Please call and complain.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

This is my second Honda and I WILL NEVER purchase a Honda again. I was in an accident that was not my fault May 1st. They have been pushing my one part on backorder a month each time. First they said June. Then July. Then August. Then September. And now October. They will not assist with a rental. They wont help whatsoever! I will tell anyone that asks to never purchase from Honda!!!

Couple years after purchase, paint peeling and discoloring. Dealer swore up and down no damage he was aware of. Turned out... damaged at manufacturer and covered up. Honda wouldnt repair due to high cost of pearl paint ruined. We ended up losing 12,000 on the deal! The other car went in for trans service, came out with Honda adding something, due to recall that affects the drivability of the car. I owned the car, my girlfriend took it in and never notified me. I hate the car now. I will never buy another one, due to poor customer service and support. I just purchased a FORD F-150 and plan on selling every Honda in our family (asians). LMAO. So far treated excellent!

My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.

I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.

I traded in my Dodge Challenger for a brave new 2019 Honda Civic sport due to commuting. Don’t waste your money, the car is made of plastic, you lean on it or even knock something lightly against it you will have a dent. For a $26,000 car. The sensor system is piece of **! Lights come on for no reason, I take it to Honda and they want to charge hundreds of dollars to fix problems that I did not cause as I keep the maintenance and upkeep on the car up. The tires are **! I’ve had my car for 3 months and have had 3 issues with my tires. I’ve never had issues with cars until this nightmare. Don’t purchase a 2019 Honda!

In April 2011, at 120k, I placed my first transmission in my 2004 Honda Accord. The cost is $2345.00. 16 months later, the transmission failed. I placed a used transmission and the cost is $909.00. The cost is $676.00 for a salvage shop in Pittsburgh, PA to put the transmission in the car. It’s a used transmission. It’s no good. It’s not shifting gears and has no reverse. It’s still under warranty; another tranny was ordered for an additional $150.00. New labor cost for installing price quoted was $480. If there are no problems, the total cost so far is $4,410.00. When I purchased my Honda brand new in 2004, I thought I was purchasing a reliable car that I could maybe pass down to my son. Honda should be ashamed that they could sell with the knowledge of troubled transmissions.

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.