Don’t even waste your breath with this. I got a flat tire on the highway and all they could do for me was tow my car to the nearest dealership. Couldn’t change the flat with my own spare either- just a tow. The lady helping me said I needed to give her an exact address- well I was traveling and I had no idea where I was. Also, after 30 minutes I called the towing company they dispatched and no one was even on their way yet... ended up calling non-emergency police and they came out in 10 minutes and changed my flat to my spare. HORRIBLE EXPERIENCE WITH HONDA.

Owned a Harley full dresser for many years. It was fun to ride but maintenance was a bear, constantly repairing, tightening bolts, hard starting so finally parked it and bought a Honda. Rode the Honda for several years then parked it for lengthy time. Eventually pulled it out of the corner, charged the battery, put fuel in it and it took off on the second try. Very little maintenance needed and more than got my moneys worth out of it. Eventually sold it moved to the mountains and took up riding horses.

I have a new 2012 Honda Jazz Hybrid in my ownership. Overall, I am very satisfied with the car. But after the maintenance at 15,000 kilometers, the oil in the engine was replaced in one authorized Honda Israel service. After oil replacement, I just haven’t recognized my car responses. Also, the fuel consumption has increased a bit. In the service manual, it is suggested to use Honda Green Oil for all hybrid cars. The C/N is 0282P99S4LHE. Instead of this oil, they put inside C/N 0282P99G4LHE and they claimed that Honda approved this replacement. That’s the same answer I got from a local customer service agent. My request to put Green Oil wasnt successful. They told me that there is no Green Oil in stock and I have to order it 4 weeks before the next service on 30,000 kilometers. My question is what I am supposed to do in this situation? Thanks in advance.

I have a new 2017 Honda Civic. I bought it in Oct. 2017. I have to jump start it every time I drive it, this is the worst Honda I have ever had. I have a 2006 Honda Civic. I bought it new. Its a better car than my new one. I take it to Honda. This just keep telling me its needs a new battery every time. Totally disappointed in Honda. About to park the car outside the dealership with a sign on it in protest. This has gone too far. I shouldnt be required to jump my car every time I want to drive it. Yesterday I woke up. Started it at 12 noon. I started it and then at 1 pm I need to go to the airport and damn car wont start at all. Somethings draining the power and Honda does nothing. Sure theres a lemon law in California. Already in contact with a attorney today. Will be the last time I visit this dealership. Ive bought 6 new Hondas. This will be the last. I will never give Honda a second thought.

My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

I have a 2014 Honda Accord EX - current MILEAGE 38,000 miles. First let me review the product. My first experience has been with the XM radio antenna. The radio antenna is no longer working. The antenna went bad at 25,000 miles and after a Honda diagnostic, it is close to $350 repair. Ridiculous!!! Second, my display screen for my radio as well as special features and safety precautions randomly does not display when started. That has been an intermediate problem so I have not been able to diagnose. Finally and the last straw, my starter needs to be replaced in my car with only 38,000 miles. What??? I thought Honda are suppose to be reliable. It is going to cost me nearly $700 to replace the starter. This is ridiculous and the quality of my Honda product has not meet my minimal expectations.Now let me tell you about the horrid customer service I received at three different levels of this problem. First I contacted my local dealer, Heather Cannon Honda in Ponca City OK, for a diagnosis of the starting problem. After waiting for my car, that has been diagnosed for six hours now, there was absolutely no paperwork ready or prepared for me when I got there. After watching the guy circle around three times, I was again irritated with Honda. Long story short, the owner called me a left a hateful and extremely rude message in my phone. I will no longer step foot in that dealership, so now I have to travel a total of four hours to the dealership where I purchased the new Honda. So I called Battison Honda in Oklahoma City. After explaining my situation with a service assistant, he told me it was above his pay grade and couldn’t help me. Just to let you know, I told him that at the beginning of the conversation I wanted to speak to the service manager, he refused. What I was asking for was an acknowledgment that they would replace my starter at the same quote price as the Ponca location. I also asked for some considerations on the repair costs because I feel that a new starter, antenna and display at 38,000 is excessive and a company who believed in their products would support their loyal customers. The is not my first Honda but it will be my last. Now the service assistant told he that he would return my call or the service manager would return my call. That was over 48 hours ago and I have heard nothing from Battison Honda in OKC. Now it is the Thursday before a holiday weekend and I have no car. I sure all these people at Honda a car that works, so they don’t care. During this time, I had sent a customer concern to Honda Motor Company. They said it was out of warranty and too bad, basically. I resent a response and someone from American Honda Motor Company was suppose to get back to me. Someone actually called and ironically enough, I was outside receiving my car from the tow truck it was attached to to get it home because it wouldn’t start. I returned her call immediately and have not received a call back. That was over 24 hours ago. The Honda techs name was Belinda and her ext is **. That is just for the Honda people’s info to follow up this string of horrid customer service practices. I am on a limited income and some consideration for the poor quality product I purchased would be very helpful. However, I can’t get anyone to even contact me back. All I can do is refuse to buy another Honda and tell others of my experience and hope they can make a more informed consumer choice.I do know the ugly manner in which Heather Cannon Honda of Ponca City OK has handled a customer has lost at least one Honda sale for her. (Not mine, another who I allowed to hear her message.) I am so unhappy with this Honda and Honda customer service that I hope this costs them a few more sales. Maybe then, they will make customer service a priority.

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

I purchased my Honda because I needed an SUV that would accommodate my four children. I needed three rows of seats which this vehicle does have. Its pretty good on gas. Its all wheel drive and it just drives really smooth. I love it. My SUV have leather seats and since I bought this vehicle used and it was not taken care of good enough so there are cracking in spots in the leather seats.

I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

These people would change agreed upon terms at every opportunity to switch things around to squeeze more money out of the customer (me). I have never ever dealt with anyone as desperate as this group of people. I can only guess that its because they are not being paid a decent wage.

My 2001 Honda Accord EX V6 had transmission failure at 147k miles. I had the transmission rebuilt but not by Honda dealership. I serviced this car well and everyone knows there is a defect that will happen again. So I will be getting another car before my warranty from the tranny specialist expires (2 years or 24k). This cost me about $2800 for the rebuild.

I requested for product issue with my Honda Odyssey 2008. I was declined just because the product issue later to service 13-081 bulletin period. This is unfair and no goodwill view to address customer concerns who went thru pain.

I bought a 2016 Honda Civic for its reliability, that didnt happen as planned. Within 4 months I had the factory radio swapped out and the problem returned. It will randomly beep and the dash would go blank. Now today I picked up the car after the service rep told me they have updated the car software and the radio unit as well. I asked them if they had tested it because usually problems occur after driving the car he stated they tested it for 2 hrs which turned out to be a lie. When I got the car today I was nearly killed because as soon as I drove off the lot the Vehicle Stability System light came on and the car started to decelerate as it thought it was losing traction. Then within seconds the brake system failure light came on, immediately the brakes began vibrating and I was unable to operate them while approaching a red light, ran the red light with no choice and then power steering system problem light came on. Then the steering wheel locked up. So basically within 5 min off the lot my car was in motion and inoperable and not responding. Eventually the brakes came back after constantly hitting them but almost hit another vehicle in lot due to this issue. Biggest part of this complaint is that when I went back in the no one at the dealership took ownership of the problem and insisted they have done nothing wrong. Well obviously something has happened. They took the vehicle in and within 2 hrs called me back saying they fixed the issue, so I asked what the problem was and they stated that they do not know what the issue was but it is fixed. I am like how do you fix a problem that you do not even know. I asked service manager, who would be responsible if something happened to me or the car, he said he was not in a position to say anything or take financial responsibility. If they cant even trust their money on this car then how can I put my life in danger in this car.

My son was in an accident on 1/16/12, got hurt, went to the hospital. He has a 2003 Honda Polet and hit the car in front. A lot of damage was done to the car and it was a 3-car pile up. He was hurt - all of his mouth and head. I want to know why the air bag didnt go off. He was driving at the speed limit of 40 and sneezed for a split second, and found himself behind the car in front. Please let me know why the air bags didnt go off.

I was not a Honda person until I started researching them and found that everyone who had one had none to rarely any problems with them. In addition to their reliability, their fuel economy is very good and they hold their value if maintained and taken care of. There are vehicles that are more comfortable but if they are sitting in a repair shop draining your bank account and are unreliable as transportation offsets the difference in comfort. I have owned many new vehicles and the most expensive one (a Cadillac STS) is the worst ever for reliability and our Honda CRV has been the best with ZERO problems ever.

Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

My recent experience with Honda has been beyond disappointing. I have never owned a Honda before, but I had heard good things about their reliability and that Honda was a reputable company that stood behind their product. Sadly, I have found none of this to be true. I will never purchase another Honda, and I have advised my friends and family to avoid making a purchase they will regret. I have also filed a complaint with Consumer Affairs.On July 20, during the hottest stretch of weather we have had in Vermont in a long time, my air conditioner quit. I looked it up on the internet to see if there was a quick fix. I was hoping maybe it was a fuse or something simple and I was surprised to find report after report and complaint after complaint about the air conditioner compressors quitting in the Honda CR-Vs. I went to a local garage, where they verified it was indeed the air conditioner compressor.Since my mileage was beyond the warranty, but the car is only a 2008, I called Honda to see if they could offer any assistance with replacing this very expensive part and was advised that I needed to have a dealer diagnose the issue. After making a 45-minute trip to a dealer for a 5-minute appointment, to verify the problem as Honda asked me to do. I again called to see if I could receive some assistance, anything, I was just hoping theyd pay half of it, just something to help me out and make a goodwill gesture. I spoke to a woman who was extraordinarily unhelpful and unsympathetic. She just kept repeating it was beyond warranty. I fully understand what a warranty is, and I explained to her that if it were under warranty I would have just taken it to a dealer in the first place and had it fixed! If my car were the only one with this problem, I would have accepted it as my bad luck and gone on my merry way. However, my research has shown that this has happened to many Honda owners and the part appears to be defective! The right thing for Honda to do would be to accept some of the responsibility for this defective part and offer owners some sort of assistance in making the repair.It makes me terribly sad that your company has chosen to not do the right thing. While trying to scrape up the money to have my air conditioner fixed, I had to borrow a friends car (a very reliable, older model Subaru with a working air conditioner), in order to take my 90-year-old father to the doctor because he is unable to tolerate the heat due to his age and his health. I was embarrassed to tell him that my 3-year-old car had such an expensive issue already. If it werent for the necessity of having air conditioning to drive my elderly parents around safely, I wouldnt even have had it fixed. In Vermont, we dont use air conditioning very often, which adds to the evidence that there is something wrong with this part as it couldnt possibly be overused in three short years. Especially in a state with such a short summer.I have enclosed a copy of the bill for my repair in the hope that your company will reconsider and take this opportunity to do the right thing and reimburse me for a repair that I should never have had to make. Sincerely,A very disappointed first and last time Honda owner

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.

I purchased a 2013 Honda Accord and my back glass shattered last week. Although Honda said it was factory defect, they would only cover 60% and I had to cover 40% because the car was out of warranty. REALLY if is a factory defect how can I be held responsible for 40%. I had to pay out of pocket $458. Furthermore, I just got a quote from Safelite auto glass for $319.00. How can it be possible that I paid more than what the glass is worth. On top of this my car has 2 recall, charging system problem and battery sensor. I always thought highly of Honda however with this experience I am very dissatisfied.

My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom. In the previous maintenance, they put a small dent on the car and declined. My mom isnt American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who cant get their Honda repaired from Honda.

The steering on my Honda hybrid failed while driving 55mph. When the car was taken to dealer in Eugene, we were told Honda was aware of this problem but had not notified anyone. They refused to pay for repair because they said mileage over warranty - a warranty they never informed us about. Their explanation is that if you bring auto in with steering issue, then they would inform you of the issue. So in other words - your steering has to fail and perhaps almost get you killed, which is what happened here - before they let you know its a known issue. NEVER BUY HONDA AGAIN.

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!

Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.

In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AIR CONDITIONER stopped working. I live in Florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that I have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is NOT covered under warranty. Honda indicated that the cost to fix the condenser is $716.85. I went to the dealership twice to speak with the General Manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and I was told to go through my insurance company. I also reached out to Honda of America and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The Honda air-conditioning condenser is unduly prone to damage caused by normal road debris that does not affect other auto manufacturers condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with NO protection at all. However, this typical design poses a problem for the Honda condensers and will happen over & over again, and Honda refuses to do anything about it calling it normal and working as designed! This should be a recall.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

Im having the same oil consumption problem with the 2008 Honda Accord that many other owners are having. We bought the car at Anderson Ford in Lincoln, Nebraska and before it was time to change the oil the first time, there was no oil on the dipstick when I checked it. My local mechanic checked it out and couldnt find a problem, so I took it in for the software update, but that had already been done. This is the third Honda weve owned and hope we can continue to be a loyal customer, so I would hope to hear some resolution to this problem. I hope it doesnt come down to someone filing a Class Action suit, etc. Thanks.

Leather seats worn out. I purchased a new 2008 Accord Exl. Then after 5000 miles the seats started to wear. Brought this up at the Honda dealer and was told it is normal. At 15k miles the driver seat got so bad. I mentioned it to the dealer and I was told there’s nothing they can do. At 40k miles and I am in a process of replacing the driver seat or get rid of car. I need your help on how to deal with this.

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.

Honda Ridgeline - it is easy to get into. It works wonderfully as a car or truck, the back seat raises to allow access to a level floor, which is great for packages. This is the best vehicle that we could own as retirees.

My metallic gray 2009 Honda Civic has peeling and discolored paint on the hood and front fenders. I googled my issue and saw it was a common problem and covered under warranty. I took the car into my dealer and was told that the 7 year paint warranty had expired. I explained that I had never received a warranty notification and requested a warranty extension. My request was denied by the dealer and the Honda Regional Manager. I appealed to Honda American; my appeal was denied. I have been a loyal Honda customer for 23 years and am extremely disappointed with Honda for failing to stand by their product.

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.

Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the paint is peeling around the rear window. Honda says that is NOT covered under their warranty. Honda has a long history of paint peeling all over their cars and, actually, had a class action suit against them for earlier cars (up to 2013, figures). Paint should not be peeling like this.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

In April 2011, at 120k, I placed my first transmission in my 2004 Honda Accord. The cost is $2345.00. 16 months later, the transmission failed. I placed a used transmission and the cost is $909.00. The cost is $676.00 for a salvage shop in Pittsburgh, PA to put the transmission in the car. It’s a used transmission. It’s no good. It’s not shifting gears and has no reverse. It’s still under warranty; another tranny was ordered for an additional $150.00. New labor cost for installing price quoted was $480. If there are no problems, the total cost so far is $4,410.00. When I purchased my Honda brand new in 2004, I thought I was purchasing a reliable car that I could maybe pass down to my son. Honda should be ashamed that they could sell with the knowledge of troubled transmissions.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They’re claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out. I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

I have had over a dozen issues (with most still outstanding) with my 2016 Honda Civic and Honda Canada has been using gibberish excuses to stop repairing my vehicle under my valid warranty. Be careful of excuses like Cannot Replicate as this is their first attempt to avoid the costly repairs associated with your vehicle. Honda Canada representatives have assured me that no photos, videos or witnesses means nothing to them, thus ignoring your concerns and complaints going forward. There is nothing you can do because they have already taken your money. Even if they lose you as a future customer, they know it is still cheaper for them than to have fixed your car under your valid warranty.If you do duplicate the issue to only a Honda Service Manager, then they will use another corrupted tactic and deem the issue as Its just the normal characteristics of the vehicle and now your vehicle is fixed and they will no longer deal with that issue, even if you threaten to take legal action. They just dont care. Their tactic includes losing customers as long as they DONT pay for your repairs. They are convinced that they can bite the hands that feeds them and still get fat. If that isnt arrogance then I dont know what is.Unfortunately theres nothing you can do but spend thousands of dollars for a lawyer to take them court, and knowing that the customer cannot usually afford it and just gives up, theyre content to have saved the shareholders the costs of your repair. But you can do something about it. Share this warning with family and friends and tell them to do due diligence before buying a Honda product. ***BUYER BEWARE; YOU HAVE BEEN WARNED***

I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

Wife purchased a 2019 Ridgeline. At 89 miles vehicle would not start and was towed to Honda. Since then the vehicle has 1200 miles and has broken down 4 times. 3 times it was towed for not starting and the only reason it wasnt towed a fourth time was that it literally broke down at the dealership after they had it for two days diagnosing why it would not start. Literally did not drive 100 feet and the transmission stopped working. Talked with customer service a few times so far. INFURIATING!! On my first call I was informed rather quickly I would NOT be getting my money back or a new truck. When asked what they were going to do for me... wait for it... they said They would call them and tell them to fix it right!!! AWESOME!!! In subsequent conversations all customer service regurgitates is warranty and repair talking points. At NO time will they discuss the consistent breakdowns as a problem nor will they let me speak to anyone above them. They disconnected me yesterday as I refuse to sit and listen to someone rattle off the business talking points. I would think any reasonable person would expect their new vehicle to not break down 4 times in the first 1200 miles. Seems Honda doesnt mind how many times it happens. Because remember... they will call and have them fix it right. NEVER AGAIN!!

This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill. In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th. As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.

My 2008 certified used Honda Accord (SDN/4 DR, EX-L) was hit hard from the front left side and none of my airbags deployed. I was at a stand still (at a stop sign), the fast oncoming vehicle crashed into me causing me to skid 10 feet, knocking my front bumper off, shattering my windows and I have been told my front axle is broke. The Oklahoma Highway Patrol recommended I file a complaint since none of my airbags deployed.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

There was a problem with the 2008, 2009 Honda Accord rear brakes and consumers were compensated for replacing them. I have a 2010 (which was probably manufactured in 2009) Accord and the same problem has just occurred. I too would like some reimbursement for this Honda problem.

The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.

Transmission of 2002 Accord fails April 2011 (at 23,000 miles). Cost is $1867 to fix plus towing. Another part of the transmission (TCC Solenoid) fails January 2012 (at 27,252 miles), costing $864 to replace. Responding for the second time to the summer 2011 Honda recall for an airbag repair—response number 1 in September 2011 and response number 2 in December 2011—I was asked to come on a specific day in January 2012 to have it repaired. I went but Superior Honda of N.O. did not have the part. When they got the part and fixed it they told me that the OPDS sensor needed repair and I had no airbag coverage at all. I learned later that this problem was under warranty until one day before the repair was made. This was only $300, not the $3,000 transmission fiasco (including a guess at towing cost). I think Superior should extend the warranty one day since if they responded properly to the September request or had the part for the recall work, the OPDS sensor would have been under extended warranty (Spring 2006 letter from Honda).

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

My car is 8 years old and has no cosmetic or engine issues. It gets good gas mileage and is dependable. I enjoy driving my car. I like that it gets good mileage. I love that it is dependable.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.In the beginning, when we were to give the vehicle for servicing, why didnt they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, we shall get back to you in two hours or the responsible person is not available. I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branchs disinterested individuals, who seems to be highly skilled ** jugglers.Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.

When I bought my 05 Honda Accord Hybrid, I was told the hybrid battery would last to 150,000 to 200,000 miles. At 81,000, just after the warranty expired, the check engine & IMA (hybrid battery) light came on. I paid $300 for a software upgrade at the time & was assured by Honda Customer Service that they would stand by their product. Over the next couple of years, the lights came on periodically and Ive had to pay for additional software upgrades. The last time it happened, the lights came on again less than 30 days later.Now Honda is saying the battery is bad and needs to be replaced, at my expense. I have called several dealers and gotten estimates ranging from $2,700 to $5,700 (for parts only). When I purchased this car, I was told the battery would cost $2,000 or less. Now Im stuck with a car that will not pass a state safety inspection without paying several thousand dollars for a replacement battery. On top of it, the car has NEVER gotten the mileage Honda claimed it would get. In fact, it gets WORSE mileage than my last Honda Accord.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles. I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck. I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000. Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

I purchased this 2016 Honda pilot certified has powertrain warranty till 2021or 100k. My wife and 3 kids broke down in Canada Sudbury Ontario. I am from Michigan, the vehicle was broken in the middle of nowhere with no phone signal. Thanks god the kids and wife were safe after all, but the very bad experience starts. Towed it to Palladino Honda dealer in Sudbury. Took them 1 week to say that we need a new engine but I can not repair it because it is an American vehicle. I called honda, honda care, my honda dealer. They did not help with anything. After 4 weeks I had to tow my car from them to Southfield Tamaroff honda to get the car repair. Eventually they repaired the car with replicating just the short block of the engine even the rod bearing was broken and metal shaving was all over the engine (car was not washed, no loaner offered, no alignment, bottom screws and push pins missing). Not understanding why they did not change complete engine. It cost me over $2200 to tow it back here and rent the car for my wife, not mentioned all the headache calling every day the honda dealer in Canada and honda customer service where nobody helped even the car was certified and had an extended warranty through honda care. All I wanted is to get refund for the expenses, but no one want to step out and do it (sorry and sorry we understand all these ** answers). Very bad experience, I will never buy a honda again even though I trusted the engineering before no anymore, stay away from honda….

This is on a Gold Wing. It is very reliable and most economical in maintenance. It is also the most comfortable bike on the market. It has more conveniences than any other bike on the market at this time.

In this sea of negativity, keep in mind that this site is going to be skewed towards those coming here to complain about problems. Venting is understandable. Ive owned unreliable cars in the past. That being said, none of my problem cars have been Hondas. Ive owned Acuras and Hondas, and others in my family have Hondas as well and none of us have experienced problems at all. And were glad for that because thats the #1 reason we chose the manufacturer. Honda is KNOWN for reliability and low cost of ownership and their reputation is built on it. I purchased a 2007 Civic EX w/ Nav back in 2010. Got it for a great price and its been nothing but dead reliable. The only thing Ive had to do is brakes and new tires, all around at 75k miles. Otherwise, its been typical oil changes and fluid top offs. Ive taken the car from Texas to California and back on a road trip. Again, no problems. Im currently sitting at about 90k miles. The only real issue that I take is cosmetic. The front, passenger side fender/bumper, where the bumper meets the wheel well, always comes unhooked and pops out about a half an inch. I have to bump it back into place with the bottom of my fist from time to time. Thats really it. All the electronics work perfectly and it always starts and runs fine.

Yesterday, after taking my Honda Civic 2010 in for a check after hearing an odd noise under the front right side, I was informed that I needed new brake pads! I only have 22,000 miles on the car! This is my 3rd new Honda and this is the first time Ive had to get new pads at such a low number of driving miles! I reluctantly left my car at the dealership for the repair as I was unable to reach another auto repair shop over the Thanksgiving Day holiday. This will be the last Honda that I will ever purchase. The cost will be about $250.00 or a little higher. Very disappointed as I bought a car that I could rely on during these hard economic times!

2015 Honda Accord - Corporate office does a terrible job responding. They sent me a survey regarding my experience with local dealership (which was very good). Unfortunately it took so long to finish the survey I abandoned it. I called regarding a question as to how to pair my iPhone, I got a recorded message that said press 1 if I want to leave a message. I pressed it five times and wasnt able to leave a message. Finally, like the experience mentioned in the above paragraph, I gave up. My question never answered.

I received a recall notice for my 2015, which I leased at Millennium Honda in Hempstead NY. I scheduled my appointment to have to recall service done, 2 weeks in advance. On the day of my appointment (12/31/15) I took the day off from work a drove to the dealership. The service agent wrote up my job, took my car and asked me to wait in the waiting room as this service can take up to 90 minutes. After 100 minutes of waiting, I was summoned by my service agent who informed me that no work had been done on my car, as they did not have the parts to do the job.Its been 2 weeks since that first failed attempt at Millennium Honda, so I decided to schedule with another dealership. This time it was Advantage Honda in Manhasset NY. I was reassured by Stephanie who made my appointment for 1/16/16, that parts were available and that I would be afforded a free rental car due to the length of time this job would take. The day before the scheduled appointment, I double checked with Stephanie, that parts were available as well as the rental car, as I was driving a longer distance from my home. I was reassured by Stephanie that all was in place for my job today.When I arrived at Advantage Honda today, not only was I informed that they did not have the parts to do the recall service, but I was also not entitled to the free rental car. This is now 2 different dealerships with the same outcome. Ive got a brand new leased car in need of a potentially dangerous airbag related recall repair needed, and cannot find a Honda dealership that can perform the service. Shame on Honda!!

I contacted the main number to Honda regarding my complaint (the need to new brake pads after only driving the car for 22,000). Two reps called me and the dealer contacted me and everyone was very helpful in rectifying this situation. They looked over my warranty and are now in the process of working out a refund for me. I was upset and very angry initially as I hold Honda in such a high-esteem. And after their help and what seemed to be genuine assistance, my dissatisfaction has abated! I will now reconsider and may purchase another (4th) Honda, as Customer Service was truly unbeatable.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

Last week, I gave my Honda Stunner in one of the service center (Vahini motors, Kollam, Kerala) to correct certain complaints in the engine. I bought my bike just 8 months back, but I got an engine complaint. As they said, I changed an engine part (gasket) but still there is an unwanted noise while accelerating. Also, they had not corrected the RPM meter. All the services, that is the first four services, were done correctly. Looking forward for your reply.

My CD player in my 2007 Honda Accord, which I use sparingly as I have 2 other vehicles and 2 Honda motorcycles, started giving an error message. Then, my CD player would not work properly. I can no longer eject the three CDs that are in the player. I learned that the 2003-2004 Accords had a service bulletin (04-027 dated 07/09/04) concerning the CD player which the same unit was used in the 2007 Accord. The Honda dealer here in Greenville, NC recommended that I take it to a local (tech) shop and have them do the service. The Honda dealership here in Greenville, NC would charge me $92.00 just to take the CD player out and ship it off to wherever they send it to for service. Then, I would have to pay to have it serviced and again to have it re-installed. I have learned (online) that there is a significant problem with this 6-CD Changer in 2007 Accords. Honda refuses to stand behind their product and wants to shift the cost to the consumer. I have been fairly satisfied with my 2007 Accord, which I bought from Coastal Carolina Honda of New Bern, NC (no longer in business). I thought that from here on out I would only purchase Honda vehicles for the rest of my life. Now, after also seeing how Honda failed to stand behind correcting a problem on my Honda Magna motorcycle, which also had a service bulletin regarding engine overheating because of lack of oil flow that they later re-engineered in newer models, drilling an additional hole in the engine head to allow for more oil flow, my mind has been made up concerning Honda and all of their products. I will no longer purchase any Honda product. I really believed that the company had more integrity than that. But, boy, was I ever wrong! I will soon sell my Honda Accord and motorcycles and kiss Honda goodbye. Life is too short to allow such aggravation in your life. Who needs a company that will not stand behind their own products? I am pretty conscientious about taking care of my things. The problems that have arisen from my Honda car and motorcycle, were due to no fault of my own. They were problems Honda created by their poor engineering and even when the company was made aware of such problems, they continued to pass the cost on to the consumer. Honda was not concerned about saving face. They were more concerned about getting as many US dollars as they could and not having to pay out anything to correct poorly engineered mistakes that they sold and passed on to the consumer. Buyer beware! Not even Honda is concerned about doing the right thing. I have purchased my last Honda product and I will make sure that I do everything I can to let others know to watch out if theyre even thinking about purchasing a Honda.

I am highly disappointed in the service I’ve received from Honda Customer Service. I leased a 2017 Honda Accord Sport and have had nothing but issues from day 1. The dealership has done an exceptional job trying to resolve the issues, where Honda Customer Service lacks the ability to serve their customers and document cases open accurately. I’ve had issues from the gas tank release being broken in the first week to a constant wind noise coming from the driver side window or door seal. In addition, I had to take my car in once again for a heavy vibration when breaking. I’ve made several trips to get these things resolved and Honda Customer Service has a very unsatisfied customer on their hands. I will definitely reconsider going with Honda in the future and I have two of them. Hopefully Honda executives realize the lack of quality support with their Customer service group.

Bought brand new 2020 Honda goldwing and it stalled slowing down multiple times. Was charged fee to not find a problem that they said to make a case w Honda directly. It stalled again and corporate told me to screw and pay for the diagnostic again. Paid 28000$ for bike and they nickel and dime you over not backing their product.

I dropped my Honda off for warranty repair work on August 22, 2019. The warranty company approved the work to be done on the same day. I called the service advisor Georgiann. She did not answer. I called to speak to a supervisor to see when will my car be ready. No answer. No callback. I called today, August 26, 2019 and Georgiann advised me that my car would be ready for pick up August 27, 2019. I did not receive a call. I called and was on hold with Melissa for 30 minutes. I drove up to the dealer and asked, Where is my car? and nobody knew where it was. It took 20 minutes for them to find it. Deante ** was very rude and uncaring, Scott ** the Manager did not move out of his seat to help. They both were uncaring and did not try to rectify the problem. My car was there for 5 days, they never ordered the parts and the manager, supervisor or advisor did not contact me to tell me what the status was. I have been buying cars from Motor Cars Honda for over 16 years and we have been getting our car service there for over 20 years and never have we received such poor service, uncaring and could care less about customer loyalty. Sincerely, A unhappy customer.

I am currently driving Honda Jazz model year 2009. Two years ago and on its first year, driving was okay until I found that they seem to be having a transmission problem. I have sent my car and reported the problem that I am facing. Honda Sri Utama advised me to change my engine oil and all four new tire, which doesnt make sense at all.After spending a lot of money to do so, I am still facing the same problem with the transmission. I went back and reported but they require me to meet the engineer from Honda Malaysia. He couldnt solve my problem but claims that theres nothing wrong with the transmission. Ive checked with several street workshop and there is a problem with the transmission which Honda is denying. I went back to Honda and the dealer I bought the car from, finally said that they do not know what is the problem. This is cheating. We spent a lot of time and money to buy a vehicle and all we get is be cheated and not a satisfaction.

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.

I just received my 2018 Honda Accord a week ago, drove the car 300 miles and transmission needs to be replaced. Honda corporate wont give me a new car and gave me a bunch of lame excuses. I paid $35000 for a brand new car and dont want a car that is already messed up! Local dealership agrees with me but they are not the decision makers but I have been told by others that the dealership could make this decision and do the right thing for the customer. This is my second Honda car but will certainly be the last one! I will take to every social media site possible to express my extreme displeasure as well as the local TV stations.

0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the other one put together by tape. 15,000 miles = console and arm rest replaced. 35000 miles = console and arm rest tearing. Not covered. 25,000 miles = loud clicking noise turning left. Honda did not cover this. Still an issue. 100,000 miles = recall on rubber bushings, confirmed damaged but they will not replace due to the fact that there is no leakage yet. Asked me to bring it in when leaking. 100,000 miles = paint chipping on roof. $30,000 = lemon.

I have a stock Honda Ruckus. It is a 49cc work horse. From ripping down to the store for beer to loading up the deck with firewood, and driving it into my backyard. I dont think it can be beat! I weigh 175lb and can hit 40mph. It may not be the fastest on the road but it does get the respect of the road. I run premium gas and keep the oil change and any other maintenance up to date. The only con, it does not like to start in the colder months. I was offer a trade for a 125 Kawasaki, NOT A CHANCE!

The passenger side airbag turns off and on with a ding, at random times, while my teenagers have been passengers. The car takes the same route on the way to and from work, with a teenager, and in the morning, the side passenger airbag goes off and on sometimes. One morning it went off and on 31 times, in a 35 minute drive, with the beeping warning. Other mornings, it goes off and on a few times, and some mornings it never goes off. On the way home in the afternoons, it doesnt go off. It was the same drive, with the same people involved. The teenager has only sat in the seat, and has not moved all around in the seat. Also, the car is brand new, and have only had it for less than one month.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.

Honda are terrible at repairing their vehicles for used cars “beware they can replace a secret computer on their cars and changed their information between yours and the used products. So they would need to use a new computer for 2019 and older SUV.

I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with something. They wont mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.While I can appreciate the fact that Honda has to verify this, I dont believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?

I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????

Having owned 5 Hondas over the last 15 years, I can tell you this is NOT the same company it once was! Customer Service, WAS their strong point, and was upheld to a standard that surpassed the industry. NOW it is just MAINSTREAM... MAYBE EVEN WORSE! We are getting ready to purchase our new vehicle and it will NOT be a HONDA. Not because the vehicles are faulty... but because the service standards have fallen to a level of disgust and unethical practices. I hope this review gets seen by anyone that might be considering a HONDA for their next purchase. BUYER BEWARE!

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

When I was younger, I always dreamed of getting a Honda. I loved these cars. So as soon as I was able to get one, I did. So sorry I did. I have fixed my car radio a couple of times and it cost about $400. It’s not cheap with raising 4 kids! I googled it and it seems to be an ongoing problem. I called 1-800-999-1009 and no one wanted to help me. So, I told them about the radio draining my battery and dying, leaving me and my kids stranded on the side of the road and no one seemed to care. Obviously, this is not the first they have heard of this problem because it’s all over the net. This is my first and last Honda. I was trying to convince my boyfriend to get one. Now, I am convincing him not to. Now in the midst of me having temporary home due to hurricane Sandy and just lost my job, I have a car that continues to die in the freezing cold. I will never get another Honda. I will let my friends and family know of this issue and also tell them if you have a problem, Honda will not help so it’s better to go with a Nissan or Toyota. My mom has been buying Nissan for about 20 years and they have really good customer service. Boo to you Honda.

On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.

My 2004 Honda CRV-EX air conditioner stopped working suddenly. It worked well one day and blew hot air the next. I went to Go-Honda Dealer in Westminster, Co. They said that I need a whole new air conditioner system, which costs around $3,000.00. The compressor goes out and send metals to the lines and contaminates the whole system. This is a complaint from a lot of Honda CRV owners. Even the dealership said that they see this a lot of times. I also saw numerous complaints on websites.

I have a 2006 Honda City with 63,000 kilometers. I had a big accident at the 6th of March, but my airbags didnt open. I rescued my life very hard. I always trust your cars safety, but I was shocked when the airbags would not open. You are always preparing your cars advertising that everything is excellent in your cars and saying that take our cars because we are care about your life, but I dont believe you. I want to share this event with you. Human life is not an issue to be discussed with anyone. I will always say my friends, family and co-workers against buying Honda.

I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.

Having owned seven Camrys, I chose the HR-V for its size and parking ability. With one glaring exception, the HR-V is everything and more than I expected. It rides well, is comfortable (I added good sheep-skin seat covers) and gets good mileage. Everything is accessible and well thought-out EXCEPT the horns. The horns are weak and sound like a childs toy with its tinny Beep, Beep. To replace them you must remove the front bumper/grill and bolt on new ones. Not cheap.

I purchased a 2010 Honda Accord from Anderson Honda in Maryland. When I purchased my vehicle, I inquired about getting a bluetooth device installed. I was told that if I got the device as part of my purchase that it would be covered under 3-year 36,000 mile warranty that came with the car. I purchased it (the item is on my Vehicle Purchase Agreement) and subsequently, the car went from MD to CA with my daughter. The bluetooth device is now dropping calls, and my daughter went to get it repaired in CA. Miller Honda told her it was aftermarket, and they would not fix it. I called Anderson and my sales representative, Jim **, told me, “Oh that was if the car was here in Maryland.” I told him that at the time I told him I was taking the car to my daughter in California and he said it will be covered under the car’s 3-year 36,000 mile warranty. I am angry, because I financed this item when I could have paid cash for it and had it installed after the purchase. Also, I was told that this was a factory Honda item (Hands Free Link), and if I knew it was an aftermarket item, I may have gotten a NAV or more sophisticated item for my money. Finally, I am angry because Honda is not living up to its obligations and lied to me to get me to purchase this item that they now do not want to stand behind. I had a bad experience years ago with a Renault and have stayed away from companies that I thought were not reputable. I should have stayed with Toyota, I guess. I want no one else to get burned like this.

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesnt do anyone any good if you cant drive the car because the seats are so uncomfortable you cant bare the excruciating lower back pain!

The Honda Service crew on 5244 Dixie Hwy, Louisville KY, 40216, has decided that they dont want to serve my car because I am unattractive in their eyes. They take out their hatred for me out on my car.

I leased a car from Acura (Acura TL). However, my experience was not as great. They scratched my car when it was in service, told me I would get a $250 credit if I fix the car but I cant get my money from them. The service manager at Yonge and Steels location is rude and irresponsible. For the end of lease inspection, they charged me for scratches on the rims although the mileage on the car was only 40000 KM, no accidents and in a very good condition.I am going to go public about this issue and make sure I would let anyone I can know about the experiences they can go through if they lease any car from Honda or Acura. I believe it is everybodys responsibility to inform others about these kind of problems they might face.

The purpose to express how disappointed I am with the manner in which a recent concern was handled by Honda Customer Service. To give some background, I purchased a 2014 Honda Accord Coupe in June of 2017. Roughly two months after, the car began to have problems where to vehicle would not start the first time I pushed the start button. Over the next few day, the problem became progressively worse. I took to vehicle into the Heritage Honda in Towson, Maryland and reported the matter to the service manager, John ** who informed me that there was nothing he could do until the problem could be recreated. Please keep in mind that the vehicle had not reached 36K miles when I brought in for it to be checked. Fast forward to October 7, 2017 when I took the vehicle in for a recall repair and explained to the technician the same problems I shared with John. Again, I was told there was nothing they could do. I left the vehicle to have the recall repair completed and received a call from the service advisor who notified me that I needed to replace the starter. I was very shocked to hear this, as I stated before the car had JUST hit 36K miles before I brought it in for repair. She gave the cost of the repair, and I approved it.After doing some research when these symptoms with the intermittent starting began, I see that this has been an ongoing problem with Hondas since. There was even a service bulletin for this very issue for 2014 Honda Accord (V6). So my question is, if there was a problem with the starter for the same year and model of my car (minus the V6 engine) why wouldn’t your company recall vehicles that were not V6? That seems like the fair thing to do.Needless to say that I am not a very happy Honda owner at this time. I have been a very loyal Honda supporter, and would like to continue to do so. I feel Honda should do was is morally right and reimburse me for the monies I paid to replace the starter. I have been working with Allen in customer service with the hopes of amicably resolving this matter, but unfortunately he was only able to offer me a $500 Honda gift card to be used for future purchases/services at any Honda Services. This does not seem like a customer oriented resolution. This makes it a win-win for Honda. I’m still out of my $800 that I paid to replace the starter, and you get the $500 back into Honda for any services that I may need in the future. Just doesn’t seem fair.

I think its a crying shame and disgrace to have someone take the survey and be told at the end that its not needed and that you have enough responses already. How in the world can that be when your email to me requesting the survey is less than 12 hours old? This is bad business and I will not hesitate in letting any and everyone know of the bad business you have passed my way. The time I wasted in completing your survey could have been better devoted to something much more productive.Please ensure that this message is provided to those in positions of authority because I want it known to key executives that this is bad business and that it warrants immediate attention. If you feel that it warrants a verbal response, ensure that its someone other than a customer service representative that will call me.Yes, Im totally dissatisfied that Honda (whom I purchased a 2012 automobile) would be behind a tactic so low! I made a purchase and was proud of the purchase made and the customer service provided. I do expect a positive response pertaining to this matter. Disregarding my displeasure will result in elevation to key executive of Honda Corporation.

My 2008 Honda Civic LX have a 10 years Rust Proof warranty. I brought it back every year for rust inspection and touch up, now I found out they never did a single thing to touch up. As when I took my car to Canadian Tire to change 4 new tires, when they finished, they said I should take some pictures and show it to Honda. The underside of the car is all rust, he said when you touch it, it is bone dry, they never put anything or do any touch up. I called the manager of Honda, he said unless there is a hole, they do not do anything, so I said, it said touch up as necessary, so what the heck? Then he said when I bring in the car for transmission fluid change next week, he will look at it with me together. I took 6 pictures of all the rust underside. So disappointed with them, if they are not doing any touch up, what do they mean by 10 years rust proof warranty. It is just a complete ripoff.

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda vehicles since the early 1990s, and are fierce defenders of Honda quality. At least we had been. Our 4 cylinder Accord gets very good gas mileage: 39 mpg. average. It is extremely quiet, and the heavy doors remind me of the mercedes vehicles we used to own prior to the hondas. However, at 17,000 mi. we took the car to our local tire store to put on snow tires for the winter, and the guy noticed an oil leak. He didnt diagnose it correctly, but that didnt matter as it was under warranty, which led us to have it checked at the dealership in Albuquerque. They diagnosed a bad seal btw, the engine and transmission. They had to pull the engine to get to it and repair it. It was fixed, under warranty and at no expense, but I worry now about other weaknesses that may show their ugly head as the car gets older and goes off warranty. This one seal would have cost a thousand dollars to replace had we had to pay for it since the engine had to be pulled to access it. I have an 04 Element that now has 97,000 mi., and have not had a single problem or complaint with it. Maybe the older ones were better made, as I hear Honda is having numerous quality issues with newer cars. I think well try a different manufacturer next time, as no new car should need engine / transmission seals replaced so soon.