The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.

This is my 3rd Honda minivan and will be my last, since Honda doesnt want to stand behind their paint job on my van that is peeling in multiple areas. I was told by general manager at a Honda dealership to file a claim on it. I called, filed a claim. They gave me a case number. Had me take it to local Honda dealer to have it inspected. The case manager from Honda called me after about 2 weeks and told me the cost to repaint my whole van is $2,319.42 and I would have to pay $1700 of it since Im out of warranty he said. I told him I wasnt out of warranty. When I called the man told me I was still under warranty. This case manager wanted to argue with me saying what I was told was wrong.I just read an article on Consumer Reports that Honda extended their paint warranty to 7 years and unlimited mileage. My van was bought new 2014 and its only 4 years old with 95k miles. I even have a body shop who fixed my tailgate under the care plan I bought additionally but they said when they went to fix the tailgate from the peeling paint it was so bad the paint came off in strips and that paint didnt adhere to the primer if any primer was even put on it. But the van is also peeling now in additional areas and Honda thinks I should have to pay $1700.I told the caseworker if Honda had did the paint job the right way the first time I wouldnt be having this problem, I said I would be willing to split the cost to paint the whole van but will not pay most of it. This was last week. The case manager said he would relay my response and I havent heard back from them. I have had a total of 5 minivans: 3 Hondas, 1 Nissan Quest and 1 Chrysler Town and Country and this 2014 Honda van is the only one I have ever had paint peeling off of it.

My recent experience with Honda has been beyond disappointing. I have never owned a Honda before, but I had heard good things about their reliability and that Honda was a reputable company that stood behind their product. Sadly, I have found none of this to be true. I will never purchase another Honda, and I have advised my friends and family to avoid making a purchase they will regret. I have also filed a complaint with Consumer Affairs.On July 20, during the hottest stretch of weather we have had in Vermont in a long time, my air conditioner quit. I looked it up on the internet to see if there was a quick fix. I was hoping maybe it was a fuse or something simple and I was surprised to find report after report and complaint after complaint about the air conditioner compressors quitting in the Honda CR-Vs. I went to a local garage, where they verified it was indeed the air conditioner compressor.Since my mileage was beyond the warranty, but the car is only a 2008, I called Honda to see if they could offer any assistance with replacing this very expensive part and was advised that I needed to have a dealer diagnose the issue. After making a 45-minute trip to a dealer for a 5-minute appointment, to verify the problem as Honda asked me to do. I again called to see if I could receive some assistance, anything, I was just hoping theyd pay half of it, just something to help me out and make a goodwill gesture. I spoke to a woman who was extraordinarily unhelpful and unsympathetic. She just kept repeating it was beyond warranty. I fully understand what a warranty is, and I explained to her that if it were under warranty I would have just taken it to a dealer in the first place and had it fixed! If my car were the only one with this problem, I would have accepted it as my bad luck and gone on my merry way. However, my research has shown that this has happened to many Honda owners and the part appears to be defective! The right thing for Honda to do would be to accept some of the responsibility for this defective part and offer owners some sort of assistance in making the repair.It makes me terribly sad that your company has chosen to not do the right thing. While trying to scrape up the money to have my air conditioner fixed, I had to borrow a friends car (a very reliable, older model Subaru with a working air conditioner), in order to take my 90-year-old father to the doctor because he is unable to tolerate the heat due to his age and his health. I was embarrassed to tell him that my 3-year-old car had such an expensive issue already. If it werent for the necessity of having air conditioning to drive my elderly parents around safely, I wouldnt even have had it fixed. In Vermont, we dont use air conditioning very often, which adds to the evidence that there is something wrong with this part as it couldnt possibly be overused in three short years. Especially in a state with such a short summer.I have enclosed a copy of the bill for my repair in the hope that your company will reconsider and take this opportunity to do the right thing and reimburse me for a repair that I should never have had to make. Sincerely,A very disappointed first and last time Honda owner

Contacting CS and speaking with incompetent individuals is apparently the norm for this company. I have been waiting at least 7 days to receive a call back from a Supervisor. This is unacceptable. This is my 3rd Honda Accord and the rate theyre going I doubt if there will be a 4th!

In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AIR CONDITIONER stopped working. I live in Florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that I have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is NOT covered under warranty. Honda indicated that the cost to fix the condenser is $716.85. I went to the dealership twice to speak with the General Manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and I was told to go through my insurance company. I also reached out to Honda of America and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The Honda air-conditioning condenser is unduly prone to damage caused by normal road debris that does not affect other auto manufacturers condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with NO protection at all. However, this typical design poses a problem for the Honda condensers and will happen over & over again, and Honda refuses to do anything about it calling it normal and working as designed! This should be a recall.

I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.

March 2016, I received a safety recall notice from Honda advising me that the airbags in my 2008 Honda CR-V were defective and if deployed, could cause injury or death. The notice went on to say that the replacements parts to make the necessary repairs were not available and may not be available for months, but offered to provide a replacement vehicle if desired, at no cost to me.Now, since they had advised me that driving my car could result in my death, and offered free alternate transportation, I thought it would be foolish to continue to drive the car. So, I took my car to the dealer where I purchased the car from, Gillman Honda, in Schertz Texas. They had no cars available to loan, but offered to provide me with an Enterprise Rental. As there had been a major hailstorm in the Greater San Antonio area a couple of days before, Enterprise had no suitable vehicles. I was therefore advised to attempt to rent a vehicle on my own and I would be reimbursed up to $35 per day.I placed several calls and found a suitable vehicle at an Avis franchise operation. After a month, the car had to be returned in accordance with Avis policy, at which time, we rented another similar vehicle. About half a month into the second rental, I received a call from Gillman Honda telling me that they had made an agreement with Hertz to rent cars to Honda owners affected by the recall and needed alternate transportation. So, I turned in the rental car, and rented a vehicle from Hertz with Gillman Hondas approval for the remainder of the time Gillman was waiting on the necessary parts, which turned out to be in August. In all, I had 2 Hertz vehicles for about 2 months. (It is also necessary to return Hertz vehicles after a month for safety reasons.) After I received my repaired vehicle in August, I sent evidence of my out of pocket expenses (rental agreements) along with the Gillman invoice describing the repair.In September, I contacted Honda to make sure that they had received the documentation, to be told that my claim for reimbursement was denied because it couldnt be verified that I had actually paid the charges to Avis. I then sent copies of my American Express statements showing the charges and subsequent payments. I was told at that time by the case worker at Honda, that I would be reimbursed in 6 to 8 weeks. That was September 2016. After November, repeated calls have resulted in the same answer, Its under review. In December of 2016, I received a bill from Hertz saying that because Honda had not paid for the vehicle they had provided me, I was legally responsible all charges incurred. A phone call to Hertz revealed that Honda owed them MILLIONS of dollars and had not responded to repeated phone calls.It appears Honda does not intend to, or has been advised not to pay for charges incurred as a result of the Takata airbag recall. It is impossible to reach anyone other than the Its under review people who clearly cannot help. The parts are evidently available now, so you may not have to have alternate transportation for any length of time, but if you do, be careful of any financial exposure.

These people would change agreed upon terms at every opportunity to switch things around to squeeze more money out of the customer (me). I have never ever dealt with anyone as desperate as this group of people. I can only guess that its because they are not being paid a decent wage.

I purchased Honda Activa 125 cc... All over experience is good but when we drive in night, accident is for sure. Headlight is very worst. Manufacturing people is not concerned about customer safety. Im very disappointed with this purchase.

Im complaining very much about Honda CB TWISTER bikes gear box since from 10 months. So Im kindly requesting to please solve out my problem by Honda near by my locality. Im waiting for your kind response.

I brought my leased HRV -- 21,000 miles and under warranty—into Ocean Honda, Ventura, CA. The airbag light had come on. I was told it was rodent damage. The repair is not covered under warranty and the charge is $2,200! This is exploitation! A simple google search shows that since Honda and Toyota changed to soy-based materials, rodent damage has increased exponentially. Honda is not standing by their manufacturing decisions. I did not make the choice of materials to protect the very critical electrical system, Honda did. I feel so taken advantage of; I dont feel as if I can trust Honda ever again. Honda put out a statement that their solution is the rodent tape - ha! I called to see about buying a roll and the charge from Honda is $79! And how am I, an elderly person, going to wrap the car’s electrical wiring myself! That is outrageous. Not only is Honda not fixing the problem under warranty but is charging me outrageous prices to repair and prevent further problems. This is simply not acceptable when consumers have other choices in the market. I will not be silent about this issue and I hope others who find themselves in this position also voice their experiences and frustration. Honda was once considered a prestigious car maker. This is oh so disappointing and frustrating. If I could afford this expense, I would have a larger car and purchased, not leased. This is something like 10 lease payment for me to repair, no fault of my own. I live in a suburb, not out in the rural countryside. This is exploitative to say the least. Honda needs to step up and stand behind their product.

I really like Honda. I am very happy with the purchase. I had other cars but I feel this one is less expensive in maintaining. I like the comfort and easy maintenance. Also has some automatic feature which are great. The chairs are nice and enough space for legs. However, there can be some improvements by adding more power to the car. For the price the car is good but still I will like the speed to be able to increase faster when I press the pedal. Other than that, I like everything about it and I want to buy another one.

When driving on the interstate, my check engine light started flashing. I continued driving to get off the highest and since there was no noise or any change in performance, I assumed it would have been fine. Two minutes later, my car (07 Accord V6) shut itself off. I had it towed to an independent garage where I was told a spark plug had somehow came loose, fell through the cylinder, and exploded inside my engine. Now Im trying to decide what makes the most sense for a repair, to replace the engine or take apart the head and replace that and hope the ganging ring need to be replaced anyway. Good job, Honda for keeping such a reliable name. Out of all the people I have talked to, nobody has seen this happen.

2015 Honda Accord - Corporate office does a terrible job responding. They sent me a survey regarding my experience with local dealership (which was very good). Unfortunately it took so long to finish the survey I abandoned it. I called regarding a question as to how to pair my iPhone, I got a recorded message that said press 1 if I want to leave a message. I pressed it five times and wasnt able to leave a message. Finally, like the experience mentioned in the above paragraph, I gave up. My question never answered.

I am the original owner of a 2001 Honda Accord with 75000 miles. Yes, it is out of warranty, but the transmission is slipping, it should not go at this point. Also, I brought in my car for a recall on the airbags now (never a problem), now the airbag light is on was told nothing comes up on the computer and dont put my purse on the front seat. Really? Is that the best they have? Im disgusted, never another Honda.

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading. Well, to cut a long story short, my Honda Civic Hybrids IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected. The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **’s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Hondas advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives. The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Hondas CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

I purchased a 2011 Ridgeline and within the 5 years it has 30k miles and has been in the shop 20 times and still has to go in again. Problems from oil leaks to windows not working in the cold. Honda and the dealer wont step up and take responsibility for this lemon. The lemon law board in Vermont was the biggest waste of time ever. They wont let me show my evidence that this was a lemon. Makes me wonder who is paying them off. My first Ridgeline that was made in Canada was an unbelievable vehicle. This Ridgeline was made in Alabama. Typical USA quality. Ill never deal with Honda USA or auto master ever again.

Honda Accord 2003 purchased brand new and serviced by Honda until approximately 2 1/2 years ago. Many years ago, while the car was being serviced by Honda, I noticed a small spot on the front of the roof, which then got progressively larger and larger; it was eventually extremely noticeable when even glancing at the car. As this was happening, I began noticing the same type of spots around the edge of the cars hood and door edges. I really dont know anything about cars so didnt know what to do. At the same time, I wondered why the Honda service techs/mgrs never said anything to me about it, especially, since it got so bad. One day, I was searching online and found pictures of other peoples Hondas that looked the same as mine - some with big spots on the cars where the paint had apparently peeled as well as others with peeling around the edges of hoods, roofs, doors, trunks... This is when I found out that Honda refuses to acknowledge and fix the fact that they manufactured cars with clear coat that was incompatible with the paint that was used on those same cars, which has resulted in the damage to these cars, which were sold to unsuspecting consumers. Until I found these pictures and articles, I had no idea what was and is still happening to my car, which I have taken very good care of.Today, I have no mechanical problems but my cars exterior looks terrible due to Hondas manufacturing error. Just because this is not a safety issue does not mean that Honda should not be held accountable to fix - at no charge to the consumer - their error in using clear coat and paint that is incompatible. 2 1/2 years ago when I found out what this problem was, I asked the Honda service mgr why he never mentioned the peeling spots on my car. He got very angry and defensive; in fact, he yelled at me. I told him that I was not blaming him for the problem but considering the extent of the problem, he and all Honda service techs/mgrs must know about it, yet, he and the techs chose to remain silent. The least they could have done was, if they could not admit to this being a Honda defect, they should have, at least, explained to me what was happening to the car and advised how to get it fixed. Ive spent $1600 repainting the roof and hood; now I have to have the rest of the car repainted for $2000. Honda should be repainting my car at no charge to me and reimbursing me for the money that I spent fixing their known error/defect. Essentially, this should be a recall. Perhaps, its not a safety recall but it is still significantly detrimental to Honda consumers. Unfortunately, we are only consumers and Honda, as a large multinational with high powered attorneys behind them, has the advantage. That said, I will never purchase another Honda again.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

PAX Tires and Wheels - It is very inconsiderate of any auto company to equip a vehicle with this type of equipment. The only way to repair a flat is from a Honda dealer. If your loved ones have any tire trouble, where are they going to get help readily? The tires are ridiculously overpriced and do not last very long.This is my first experience with a Honda Odyssey Touring equipped with the PAX wheel and tire. They are a real disappointment. As matter of fact, it was my first experience with any Honda. I really enjoy the van but I think the PAX tire is wrong and some remedy or recall should happen. I am the third owner of this Honda Odyssey and it is in excellent shape and fun to drive, but tire replacement is ridiculous.

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

I bought my 02 Accord brand new, and now have 174K on the clock. Ive replaced the transmission 3 times, and finally found a shop here in San Francisco that built it correctly. They told me that Honda transmissions are unlike any other standard transmission design and they fail often. Theres too much pressure kept in the torque converter, and not enough return fluid for the unit to function correctly. There are several aftermarket fixes, of course, that you have to pay for. When I picked my car up at the shop, there were 3 Accords, 3 Odysseys and 2 MDXs. I called American Honda to ask for some sort of help seeing as this is my 3rd time around the pony show - nothing. Shame on Honda for being so stupid in their design. Im not going back for more.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.

I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesnt stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!

The Honda Jazz is extremely comfortable and easy to drive. Some of its features are very good for example the warning if you cross the lane marking. It is very useful that the forward facing camera picks up the speed limit signs and shows them for you. I also like the reversing camera which together with the wing mirrors makes backing up a pleasure.

We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.

They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.

My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. “Not to worry”, they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.Since that did not get me anywhere, I asked for Hondas number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district managers name for Honda. She said to me that I needed to get that information from the dealer.I then proceeded to voice my concern on this, and told her that the vehicle isnt safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMCs customer service department blows Hondas away. So, now I have to call Roush back in order to obtain the Honda district managers name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.Honda evidently paid ISUZU to manufacture the Passports which was Hondas entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

I am really frustrated with the services of Honda Activa.

I want to bring into your notice, that the service from the Honda bike showroom near my area is not satisfactory. Since I experienced myself a great discomfort. 1) Two months ago, I went for the service station with a complaint of decrease in efficiency of my brakes. But, I am forced to give my bike for 2nd time since the brakes that worked is totally defective. 2) Recently, today I was called to get my bike, as I went up for routine check. But, today I paid my accounts, and there is no sign of my bike in the servicing area. I am waiting for about 90mins, then a worker bringing my bike, which he took for his personal ride. I am doctor, and I have postponed my appointments. This is an unresponsive attitude. Please, take some actions regarding this unresponsive actions to the customers. I am owning, Stunner Fi bike. My customer code is **, and the address of the Honda service station is, Marikar Motors Limited, Honda division ** Take, some actions regarding this, as the people altogether in this area is not satisfied with Honda services. Thank you.

Purchased a new Honda HRV. Vehicle continuously would not start for no reason leading me stranded. Vehicle had to be towed to the dealership multiple times and all they could tell me was it had to happen with them. Battery was never the issue. Honda replaced the battery and still same issue over and over again. Had to trade the car with less than 32,000 miles on it as I could not get the issue resolved and car was nothing but a nightmare with this issue.

I requested for product issue with my Honda Odyssey 2008. I was declined just because the product issue later to service 13-081 bulletin period. This is unfair and no goodwill view to address customer concerns who went thru pain.

VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!

I wrote a complaint before about an issue I had with the Honda dealer as they did not fix a defect in my drivers side seat belt. I emailed the problem to the manager of this dealership, and he offered to replace the part that did not work. After a week they fixed the problem. This manager, Steve, has always been quite efficient in dealing with issues in the past also.

No problems with this vehicle so far. The most important consideration in buying a new car is what dealership you buy it from. Many dealerships are pawns of the manufacturer, meaning they protect the manufacturers interest above their customers interest. They dont tell the customer the real truth when the customers car has a defect that the dealership was aware of before the car was sold to the customer. I personally was a victim of a dealership who exactly did what I described above. So, research the dealer more than you research the car you want to buy.

I got a whole lot of control and confidence while riding on the bike. Courtesy of its new tyres, suspension and brakes, I find the journey to be a smooth and flawless affair. The retro looking charming bike offers a care free ride and this is one of the major reasons for opting for this. Riding experience on this is quite a relaxed and flawless affair for sure for which I consider myself to be extremely lucky. Availing a relaxing ride overcoming the bumps gets much easier. I have fallen for the front end style of the bike in specific.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDId and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Hondas case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.

Durability would have been a 5 except for plastic side mirror which has been a problem. Performance has been great. Gas mileage excellent. Repairs few. Performance and comfort excellent. Have performed regular maintenance only. Buying and servicing car has been a pleasure. As an older female, have experienced unpleasant disrespectful interactions when purchasing and maintaining other car brands. Overall performance, comfort, durability, and holding value would motivate me to buy another Honda and recommend to friends and family.

I bought a 2011 Ridgeline the first of May. I was having a sound from its front tires. Asked them to check it, they told me it was the brakes and caliper and that it wasnt covered under warranty. My complaint is shouldnt it have been all checked before they sold it.

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

I think its a crying shame and disgrace to have someone take the survey and be told at the end that its not needed and that you have enough responses already. How in the world can that be when your email to me requesting the survey is less than 12 hours old? This is bad business and I will not hesitate in letting any and everyone know of the bad business you have passed my way. The time I wasted in completing your survey could have been better devoted to something much more productive.Please ensure that this message is provided to those in positions of authority because I want it known to key executives that this is bad business and that it warrants immediate attention. If you feel that it warrants a verbal response, ensure that its someone other than a customer service representative that will call me.Yes, Im totally dissatisfied that Honda (whom I purchased a 2012 automobile) would be behind a tactic so low! I made a purchase and was proud of the purchase made and the customer service provided. I do expect a positive response pertaining to this matter. Disregarding my displeasure will result in elevation to key executive of Honda Corporation.

I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May 2012, mileage is 1,5000 km plus. I found the car key remote control button (unlock button) paint has peeled off. My car had maintenance in Honda service center already 4 times. I have made feedback to Honda customer service center my problem. They gave me the answer its under wear and tear. Im dissatisfied as this answer for me due to the car being just half year.

Let me start off by saying I absolutely love my car. I was driving down the road and hit a small pothole just like everyone else and all of the airbags deployed for no reason rendering it inoperable. I had to pay to have the car towed and I will have to pay for it to be fixed and I did nothing wrong. This s absolutely absurd.

1. Only had car 3 months 2. Warning sensors in complete failure intermittently. Dealership cannot find problem.3. Complete AC system ($3,000 job) had to be replaced after 4k miles.Cannot imagine what this car will be like after 3 years/36k miles...

My 2005 Honda City iDSI’s starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.

Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.

I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.

Have been a Honda owner all of my life. The last two Hondas, a 2010 Hybrid Insight and a 2013 Civic, had batteries die at two years old with mileage under 20,000. I am very concerned. I feel their quality has gone down. Do not get me wrong, their service is outstanding. The batteries were replaced in both instances with no hassle and no cost because they were under warranty. However I am deeply concerned. Another month and I wouldve been stranded in ice and snow with no heater. Thank God it was caught when it was. Looking online I see I am not the only person with this complaint. I also feel the interiors are more plastic and not as lux as they used to be. After five Hondas, I think I am going to make a switch the next time I am ready to buy a car. Again service outstanding, quality of car has gone downhill.

I brought my car to do a oil change and they did not do well because they turned the screw and it got too tight so it got a leak. I have to fix it myself and it could of cost me about $700.00 because they dont want to be responsible. This is the worst experience of my life.

2014 Honda Crosstour - After 3 months the driver door trim started peeling. I took it to dealership, they replaced it. After 1 1/2 months it has started again. As a goodwill gesture they will replace it one more time. I talked to customer service at Honda and they say its not a defect even though they see it happening on other Hondas.

I was raised in a Ford family and we rode Honda bikes and three-wheelers because my dad, who was a mechanic until he became a fireman, drove Fords and rode Honda motorcycles. Its all I knew as a kid and years later, after I got married my husband - who raced motocross on a Mako - bought me a Honda ATC. I loved that ride and was completely confident in its safety. So confident that I had no qualms about riding with my toddler son seated in front of me.

I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $11943.74 to date on my vehicle in just 7 years. That’s an average of $1706.25 annually. That’s got to be wayyyy above average. There are 255,000kms on the vehicle, mostly all highway. This doesn’t include cost for tires over that 7 years. Most of this has also been at the dealership; most people tend to agree that that’s my problem; stay away from the dealers, they say. I highly doubt I’ll buy another Honda.

Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh

Honda refuses to admit the Civics are flawed. The 08 Civic I own has so many they had 2 recalls. The tire constantly wears out unevenly. The condenser is letting rocks hit it making holes so it needs to be replaced. The A/C only works when it wants to! But it only quits on the hottest days! When I take it to the mechanic it works fine! It needs to be not working when I take it in, but, who knows where Ill be when that happens. Im usually in another city. Honda needs to do right and admit it made a bad car!

My metallic gray 2009 Honda Civic has peeling and discolored paint on the hood and front fenders. I googled my issue and saw it was a common problem and covered under warranty. I took the car into my dealer and was told that the 7 year paint warranty had expired. I explained that I had never received a warranty notification and requested a warranty extension. My request was denied by the dealer and the Honda Regional Manager. I appealed to Honda American; my appeal was denied. I have been a loyal Honda customer for 23 years and am extremely disappointed with Honda for failing to stand by their product.

2016 Pilot radio - The sound is not clear, I have 2,000 miles on it. Dealer says its fine, now drive around in a white car with black letters on the back saying new car radio is crap & dealer says its fine.

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

I have a stock Honda Ruckus. It is a 49cc work horse. From ripping down to the store for beer to loading up the deck with firewood, and driving it into my backyard. I dont think it can be beat! I weigh 175lb and can hit 40mph. It may not be the fastest on the road but it does get the respect of the road. I run premium gas and keep the oil change and any other maintenance up to date. The only con, it does not like to start in the colder months. I was offer a trade for a 125 Kawasaki, NOT A CHANCE!

My wife and I, along with our grandchildren, were placed in a very life threatening situation on several occasions with vehicle stalling in heavy high-speed traffic. The ignition switch failed, but turned out to be a very expensive diagnosis and repair, $2,350.19 to be exact. When I found out there had been a recall, I contacted Honda for reimbursement, but to no avail. They mailed me a check for the cost of the switch. No letter of explanation as to why they refused to not pay for the total repair bill. I find this to be very appalling for a company not to respond to a customers complaint of a safety recall.

I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me its not included in my service plan. I had a very bad experience with the dealership.

Excellent vehicle, great value, great resale, longevity. Features like folding back seats, secure trunk in the bed, performance, safety features, wide body, comfy front seats. Drives like a large sedan.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2015. On 03/12/2015 while travelling from Ernakulam to Kollam on official trip along with 3 other colleagues, halfway thru the right side quarter panel glass (glass pcs between back door and the dicky door) automatically shattered. When we checked with the service centres they said they have never come across such instance before and this can be claimed only under insurance. We are not ready to accept this. This should be a product defect since there was no other reason we could see. Has anybody else faced such a issue?

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

This is on a Gold Wing. It is very reliable and most economical in maintenance. It is also the most comfortable bike on the market. It has more conveniences than any other bike on the market at this time.

I love Honda. I been riding on them since I was a teenager. Im a lot older now and have rode different models. All are great. I have a lot of friends that ride Harleys and I love them too but My hondas are reliable. I ride mine alongside my Harley riders and go on toy runs, poker runs etc and Yes Im cruising along on my golden wing. Love it. Comfort and never ever has it left me on the side of the road or never broke down. My harley rider buddies cant steal that? Lol. Just Saying!

Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.

My issue is my 2013 Honda CRV I financed 3years ago. Vehicle has been stalling and throwing all kinds of codes out there. Almost put 2000 into it just getting it towed. Car stalled in middle of busy street, I almost got hit. I took it to my local PEP Boys and they did 500 worth of work to it, stopped the next day. I took it back to pep boys and they kept it for 3days. And said they didnt have technology to fix what was wrong with it. I got it towed to my dealership where I financed and the symptoms got worse. More codes, misfires, spluttering, stalling, shaking. Hill-Kelly Dodge my dealer said to have it towed to my manufacturer which is Honda. My vehicle has been there for days, the advisor called day2 and said all it needed was gas. I said, Really I keep gas in my car. She also said it was driving good. I refused to pick up. I told her this has been going on for years. She kept it and said they would just run it and see if anything happens. Eventually it did. It started throwing codes again and misfiring. So she said they would work on it and hopefully see what they could find. I called honda corporation and email twice. Representatives were horrible. Its was, What do you want us to do about this problem. I said, Your company made the car. This is a big safety issue. The representative just started talking about random stuff. I was very dissatisfied with the customer service there. I really wanna get a case started against this company. I will never buy another honda vehicle about this.

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

The passenger side airbag turns off and on with a ding, at random times, while my teenagers have been passengers. The car takes the same route on the way to and from work, with a teenager, and in the morning, the side passenger airbag goes off and on sometimes. One morning it went off and on 31 times, in a 35 minute drive, with the beeping warning. Other mornings, it goes off and on a few times, and some mornings it never goes off. On the way home in the afternoons, it doesnt go off. It was the same drive, with the same people involved. The teenager has only sat in the seat, and has not moved all around in the seat. Also, the car is brand new, and have only had it for less than one month.

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

I purchased this 2016 Honda pilot certified has powertrain warranty till 2021or 100k. My wife and 3 kids broke down in Canada Sudbury Ontario. I am from Michigan, the vehicle was broken in the middle of nowhere with no phone signal. Thanks god the kids and wife were safe after all, but the very bad experience starts. Towed it to Palladino Honda dealer in Sudbury. Took them 1 week to say that we need a new engine but I can not repair it because it is an American vehicle. I called honda, honda care, my honda dealer. They did not help with anything. After 4 weeks I had to tow my car from them to Southfield Tamaroff honda to get the car repair. Eventually they repaired the car with replicating just the short block of the engine even the rod bearing was broken and metal shaving was all over the engine (car was not washed, no loaner offered, no alignment, bottom screws and push pins missing). Not understanding why they did not change complete engine. It cost me over $2200 to tow it back here and rent the car for my wife, not mentioned all the headache calling every day the honda dealer in Canada and honda customer service where nobody helped even the car was certified and had an extended warranty through honda care. All I wanted is to get refund for the expenses, but no one want to step out and do it (sorry and sorry we understand all these ** answers). Very bad experience, I will never buy a honda again even though I trusted the engineering before no anymore, stay away from honda….

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

Engineering top notch, quality control excellent, super reliable, easy to ride. Great gas mileage stability at high speed, easy service, easy starting low cost operation. Available parts world wide. Many available aftermarket accessories.

3 years ago I bought a used Honda Civic from Honda of Seattle. I am the 2nd owner of the car, it had a clean Carfax, and low miles, 36100 when I bought it. So, for a car like this, I paid a high price, about $12000 after finishing paying my car loan. I recently noticed a coolant leak under my car and a couple of days later I brought it in to Honda of Bellevue for an inspection. A day later they told me that my engine block is cracked and forgot to mention that this is in fact a manufacturer defect, that HONDA admitted and for several times increased the warranty up to 10 years. They insulted me, offering me a $300 cash for the car, or to repair it for about $10000 just for labor - engine not included!I contacted Honda corporation and both dealerships here in Seattle area, they are all trying to wash their hands and not admitting to the fact that this is a MANUFACTURING DEFECT! They said, that they dont have maintenance history since I bought it. I bought this car in good faith, from a reputable dealership, thinking that it will serve me for many years if I treat it well, change oil and filters in time, which I DID! But I dont think its my fault they tried to cut corners to make the car cheaper and then realized that they messed up.All 2006 to 2009 Civics are in the position to have this issues at one point. For me it happened at 65k miles for others at 19k. Whatever the mileage, it will ALWAYS BE a MANUFACTURER DEFECT and HONDA should have the decency to warranty every person that bought this car, regardless of mileage and not just for 10 years. So, next time youre thinking to go to a Honda Dealership, to buy a car, thinking they are there for their clients...think twice. They are there to sell you a car, not to support you when you have a problem with it. Im very disappointed in HONDAs dealership dismissing attitude and lack of care in giving their clients the support they need when needed!

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.

I purchased two cars over the last 6 months, and 5 in the last few years. Not to mention all the people I have sent to Dublin Honda over the last 10 years. I have never been so resentful and betrayed after my last purchase at Dublin Honda, Dublin CA. I trusted them, which of course was my first mistake and my second was not taking care of this immediately. But over the last few months Ive lost my dad. My dog who is only 2 was diagnosed with congenital kidney failure. She is an English Bulldog and the breeder is facing 10 yrs in prison. Ive had to be out of town often lately and in fact the night I purchased this Acura I was leaving town for 3 wks so I purchased at night, then very early the next morning I simply parked it at the airport and didnt have a chance to really view all the things wrong until later. I contacted Steve ** whom is the GM and in charge of the dealership. He gave me the impression that he was going to work with me, and help me to resolve the issues I have with the car I was sold. But upon meeting with him (He told his employees he had to leave for an ER) however when I saw him he indicated he was just about to leave. I told him everything I was concerned about and he said there was nothing he could do. He asked me why I traded in the brand new 2015 Honda Civic I purchased a month before!!! Why is this relevant??? I had the car inspected and it has been found to have so many issues. I couldnt get 14k for the car two months after I purchased it. I spent 20k in CASH. I was told the car had one owner, was in mint condition and so on. The tires are the cheapest worst rated tires on the market, definitely not made for an Acura. The floor has large holes where something has rusted/eaten away at the carpet and left holes. The windshield has a crack. I was given only one broken key, no floor-mats. There are scratches all over that have been painted with a paint pen, dents on quarter panel, front under license plate, frayed leather seats, scratched rims. (ONLY A 4 CYLINDER) I was told it was a V6. I will forward pictures of all the damage and also know I contacted the salesperson a few days after I purchased and told him about the scratches and dents. I think the worst part of this entire situation is how badly Steve ** has treated me. This is after 10 yrs of loyal dedication to the dealership. He didnt even try to work on fixing any of these issues. In very good condition this car isnt worth 14k!!!

My wife and I bought this vehicle brand new. After the first 2000 miles, the tires were transmitting the street vibration into the cab. It was so loud that you cant carry a normal conversation. Furthermore the vehicle develops a weird action that stalls the engine when you try to accelerate to pass another vehicle. In both cases, we took the car to the dealership and they did nothing claiming that the diagnostic machine found nothing. Nevertheless we end up replacing the car for a 2013 Toyota Camry SE. Its quiet as a church mouse and has an excellent acceleration. Goodbye forever, Honda!!

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

My 2008 certified used Honda Accord (SDN/4 DR, EX-L) was hit hard from the front left side and none of my airbags deployed. I was at a stand still (at a stop sign), the fast oncoming vehicle crashed into me causing me to skid 10 feet, knocking my front bumper off, shattering my windows and I have been told my front axle is broke. The Oklahoma Highway Patrol recommended I file a complaint since none of my airbags deployed.

2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my transmission about a month ago. It started with slippage then hard shifting into reverse, and now, it hardly shifts from 1st into 2nd. It holds 1st way too long then shifts out of 1st, slips, and then slams into 2nd, causing the shift indicator light to blink and a check engine light code. The car was purchased new and currently has 130,000 miles. From what Ive read on the internet, it is a common recurring problem that Honda is aware of. I feel there needs to be an extended recall to 150,000 miles.

The car is fantastic, but has a lot of nickel and dime expenses. It gets incredibly costly, but is a good family vehicle overall. It does what we need it to do. I like that it has a lot of room and three row seating. When you have a lot of kids that have a lot of stuff, you need a lot of room for car seats and leg room. But I dislike that it gets so expensive to keep it maintained. A low maintenance car would be much easier on our growing family. We could spend more on family activities if we were spending less on the car.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes. I have then to call Honda Service who send on chargeable basis, a vehicle to tow the battery to jump start the car. Thereafter, the car carries on.This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.

I love cruising on the highway and was looking for a powerful bike for this purpose. Honda is the most trusted two-wheeler brand anywhere in the world and I selected the CB1100EX after taking a test ride and going through reviews. Trust me, this is an amazing bike. The build quality is solid. Honda has used premium parts to make this motorcycle. I have commanded other cruise bikes but the happiness and satisfaction that I got from the CB1100EX were unparalleled. The riding posture is straight up. The seat is comfortable and spacious which reduces rider fatigue

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

I have been back and forth to the Honda dealership and have explained to the salesman, auto mechanic multiple times that since the purchase of my Honda which was new at the time the air meter icon kept appearing. The representative kept saying well bring it back well put air in it. Not until after a nail got in that same tire was it discovered the rim had a crack. People whod been in the car kept asking why does this new car wheels make that sound. Well now I know and the Dealership does not stand by anything except selling a vehicle. Help!

Recently someone I know went to a Honda Dealership in Texas for a Honda recall regarding an airbag. He dropped off the car. Later the service department stated it was completely repaired and safe to drive as usual. While driving that week, without warning the airbag exploded into his face causing him to lose control. As a result of the accident he was injured. Honda has been informed and apparently wants to pay him to fix his car some place else. Of course he no longer trusts Honda. Has anyone else had an experience of a grossly negligent repair?

I have a 2017 Honda CRV Touring. Bought in Nov. of 2017. Has 11, 500 miles on it. Counting the original battery it is now on its 3rd one. As of July 5, 2019 I have had the 6th dead battery. Ive had every excuse under the sun for these. First one was that we had to keep the key fobs for electronic start more than 20 feet from the vehicle when not in use. Electrical components in them will drain the battery. Most recent excuse was we dont drive vehicle enough. Was told to take car out on the highway at least once a week, drive 10 miles at 50 MPH and then return 10 miles. This is necessary to keep the battery charged. Rarely does vehicle ever sit 1 day without being driven and driven every week multiple times over 20 miles at 50 MPH. Other people have had same complaints with identical vehicle. I am in process of filing claim under Pa. Lemon Law. My 2nd and last Honda.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

It has done a great job holding up to our large family over the last 8 years. It has never needed any work, outside of the normal scheduled oil changes and maintenance, to keep it going strong. The leather interior held up to a family of 7, plus our 2 grandsons over the last 4 years. Not a single tear in the interior. Handles like a dream and drives like a car around corners. Stops wonderfully quick. At 240,000 miles, the notoriously bad transmissions for this year in Honda, finally gave out on me, with little warning. That is my first and only complaint.

I got Honda Jazz on April last year. I had trouble within two months, no rear brakes. The dealership kept lying and saying nothing was wrong. Four times I went back with no help. Every time I put the handbrake on incline, nothing happens. I told them about this. I took the car to another garage for MOT, it failed on rear brakes. I went to the dealer and showed them the report. They refused to do anything. I paid for repairs myself, returned to the dealer with the bill and asked to see the owner. The staff member refused to get him and was rather intimidating and aggressive. The repairs showed the rear calipers were not working, only one pad was contacting with the disc, so I was driving a dangerous car. I would like something done before I take matters further. I think it is disgusting the way I have been treated. Trading standards said I would have had case if I had gone to them sooner.

I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.