I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

My 2001 Honda Passport was less than 98,000 miles (**) and I always kept-up with the care and maintenance of my car. I did the timing belt on it by myself. Change oil and anything that my car needed, I would fix it myself. So the speed meter and the gas gauge stopped working, and I told my wife it looks like the car will need a computer. So June 12, 2012, I had South Motors Honda put in a new computer and that fixed the problems. We paid $901.97. April 15, 2012 they wrote it on their computer that the serpentine belt was next and needed a fix. The serpentine belt broke and they had it fixed ($829.04). May 24, 2012 my wife brought the car in because of a tiny oil leak, so they would need to keep the car for a week to replace the oil pan gasket. And on their computer, it never said we would need on the next repair a motor because the person that removed the oil to fix the oil leak (the oil pan gasket, they had to take it off and put a new one on) never added the oil back to the motor and we paid $744.04. So my wife had to pick up the car because I had to return the rental back. As I walk back to South Motors, my wife was so mad because now she hears what are a sound from inside of the motor and a sound of a knock.While they were gone, I opened the hood and checked the oil and nothing was touching the stick. As I close the hood, the tech came and drove our car in to his shop in the back, away from us; and they got mad because I needed to keep my eye on my car. So the tech adds 5 quarts of oil and drove it back around to the service advisor and he said ok, everything is fixed; and the tech fixed the oil leaks. As we started it out, the rods were knocking badly. The service advisor Allen did not write down on the computer at South Motors, like he did everything else, about the motor that’s next for repair. Allen said that after the car leaves South Motors, there is nothing that they can do and its not their problem if it needs a new motor. Allen did say the motor needs to be replaced but not by South Motors. They are not giving me a free motor. This came from Allen and the shop manager. The shop manager did say we spent a lot of money on my car and “Our techs dont let a car leave without any oil and it sounds like youre trying to get a free motor. That’s not going to happen.” I saw the oil stick and saw no oil; and on this specific item (remove the old oil pan gasket and add a new one), you have to drain the oil to fix this leak. You have to replace the oil back in the motor.I think they need to buy me a new motor or write me a check for $5,800 - end of story. You dont have to make this look bad, just mail me a check for $5800.Thanks to the internet for letting me post this. The bad thing is this South Motor Honda. When you do something bad to people, it comes back around. I have talked to a painter and we have talked about making a huge sign about South Motors Honda and write what a great job you do and how many have you scammed like me. We’ll write it in Spanish, too; so when my Honda Passport is parked at the mall, people can read it and find out the truth. Its going to be readable on both sides, so 1000s can read it. You can read it at the mall at school; even at red lights from behind, you can still read how great your scamming of people is. So we have gotten with DOT and DMV to see just what we can cover up; no lights and no tag can be covered, so this sign is where you can read it and be ok with the laws. If nothing else, we dont need signs; he can paint what we need to write it on the Passport.I dont see any other way out, other than paying the owner for his time waiting for his car not to get fixed and renting rental cars all paid out by him. He thinks you owe him a lot more than $5800. Look if he has the money to get these types of repair done and paying for them (and gets treated like this). This man has a family and works, and he thinks you’re giving him the short end of the stick. South Motors needs to stop this by paying him off before he starts, and he has flyers printed by the 1000s. I think you need to pay him with a car and $5800. That’s his car he took care of and he feels he trusted you and you did pooh on him. He trusted you to fix his computer on his car and he paid then it is something else. And then… Ok, money is coming. He is paying $600-$1000 to $1800-$2000. Let’s drain his oil out so we can get him to buy a brand new motor and tell the manager to side with whatever they have to say. Then after we do this, we can get him for more stuff. Look at what all he paid and walk around and laugh at how dumb he is. And just maybe, we play our cards right; we cannot add oil. At some point, we will get him again. He is mad now and we will get him again for being mad or making us do more work. Being a problem to us, we will teach our advisor using 4 letter words. Hey, its ok. We will have him eating out of the palm of our hands and have him come in for little stuff to have us fix on his Passport.So what happened is that the service advisor saw the serpentine belt was broken and needed to be replaced and added that the timing belt may need to be replaced. But he was so worked up about my fine wife that he did or would not hear me telling him this old boy had already put a new timing belt on. He was watching my wife walk around and asked her in a putting me down kind of way, and they would go ahead and change the timing belt. So, I got mad and showed my butt because I did all the work on that change and he would not let me talk or give me the time of the day - too busy looking and not learning about the problems that my car was having. They got mad after removing and finding out everything with the timing belt is brand new. Then, he wanted my wife to walk around and act as if he and she was cock of the walk and try to belittle me. My wife loves me and I trust her. She’s the type of person that reads a person for what theyre worth and she has stood in the heat for what is right, not sides or color or how big he wants to act. So this not putting oil in the car, this Allen guy being a jerk, and the manager buying and standing by Allen’s stories, the manager’s people do no harm and his techs do not leave cars without oil… I am a customer and I have a clue why they would belittle me and remove the oil from my car that’s paid for. I need a check for $5800. I dont trust them with a carton of eggs. They have burned me badly and I cant trust them to replace my motor with a new one that they can clean up junk and try to pass it off as a new motor. I can trust green bills in the amount of $5800. All the waiting with my baby and waiting for our car all day to get fixed was just a part of their games.

I got transmission fluid replace at Ed Voyles Honda service center on 11/6/2012 on their recommendation. On 9/4/2013, I visited same service station and they recommended for replacing my transmission system. Looks like they goofed up something and that damaged automatic transmission. How to get them fix it?

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

I have had my 2009 Fit since 2010 now with 67K miles. Put snow tires on and handles much better. Every few months, winter and summer, the climate control all setting has mold - can tell because of the horrible smell. I have gotten very sick, now I open the windows (not what I want to do!) and shoot bleach into the vents. I have changed the air filter multiple times, it is not the air filter. This is a poor design on Hondas part - there is a complaint on the FitFreak board. This is a health and safety major flaw and I am frustrated and disgusted. I have owned multiple cars and used them the same way. This is the first car I have ever had with this severe problem. Id love it if honda made things right but I know they dont give a crap.

Potentially Dangerous Issue with Radio - May sound like an exaggeration, but I assure you, it is not. Let me explain. Imagine how startling it would be to be driving in heavy traffic and then reach for the volume knob of the radio to turn it down, but instantly it goes to full volume. Each time you try to turn it counter-clockwise to decrease the volume, it only gets louder. This has happened many times. It is not consistent, but will happen several times during each week. I have reported this to the Honda Dealer, they did nothing. This is startling and dangerous since it shocks the driver and creates a big distraction, possibly panic within the car.

I was raised in a Ford family and we rode Honda bikes and three-wheelers because my dad, who was a mechanic until he became a fireman, drove Fords and rode Honda motorcycles. Its all I knew as a kid and years later, after I got married my husband - who raced motocross on a Mako - bought me a Honda ATC. I loved that ride and was completely confident in its safety. So confident that I had no qualms about riding with my toddler son seated in front of me.

I have a 03 Element and love the vehicle. I was getting ready to buy a second one until I found out it is $726.00 to replace a starter, a freaking starter. I will not own another one. And I will trade this one for a Toyota by tomorrow. I think it is pretty pathetic that you have to remove a perfectly good manifold to get to the starter, who was the brain child of that design. I thought you built cars to last and to be low maintenance. Well, if one starter cost that much, how is it low maintenance? That’s very, very sad. Honda has lost my business. I have had a CRV, Civic, and Element. Not anymore!

The Honda Ridgeline is a perfect midsize vehicle if you want the convenience of 4 doors and the ability to haul stuff without needing a big work truck. Has a wonderful ride. Front seats are very comfortable and fit and finish are great.

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

I purchased my Care May 2015. June 2015 my left tail light was out, I replaced it. July 2015 my oil life was on 10%. I got my oil changed on July 31, 2015. Today August 12, 2015 my oil life is down already 10%. I had someone take a look at the car and it seems like I have water damage under the driver seat. When I was on the highway driving home I was doing about 45, the wheel was trembling. :(

I have received 3 recall notices from Honda. The first one came in December 2015. The second came in March 2016. The third came in July 2016. I have called each time. I have not had nothing repaired. I have called and called since receiving the notice in July. I was promised someone would call me back. This was a empty promise. I have one vehicle. Yet I am told, let no one ride in the front passenger seat. Just think how many times someone has already rode in this seat. They told me that they would not be responsible, if someone got hurt. Since they suggest that you avoid having a passenger sit in the front passengers seat until the recall repair has been performed, I have asked for another vehicle to drive until they get my car repaired. There has been nothing done about this either. I feel that I deserve an answer from someone.

I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

I got Honda Jazz on April last year. I had trouble within two months, no rear brakes. The dealership kept lying and saying nothing was wrong. Four times I went back with no help. Every time I put the handbrake on incline, nothing happens. I told them about this. I took the car to another garage for MOT, it failed on rear brakes. I went to the dealer and showed them the report. They refused to do anything. I paid for repairs myself, returned to the dealer with the bill and asked to see the owner. The staff member refused to get him and was rather intimidating and aggressive. The repairs showed the rear calipers were not working, only one pad was contacting with the disc, so I was driving a dangerous car. I would like something done before I take matters further. I think it is disgusting the way I have been treated. Trading standards said I would have had case if I had gone to them sooner.

I have had over a dozen issues (with most still outstanding) with my 2016 Honda Civic and Honda Canada has been using gibberish excuses to stop repairing my vehicle under my valid warranty. Be careful of excuses like Cannot Replicate as this is their first attempt to avoid the costly repairs associated with your vehicle. Honda Canada representatives have assured me that no photos, videos or witnesses means nothing to them, thus ignoring your concerns and complaints going forward. There is nothing you can do because they have already taken your money. Even if they lose you as a future customer, they know it is still cheaper for them than to have fixed your car under your valid warranty.If you do duplicate the issue to only a Honda Service Manager, then they will use another corrupted tactic and deem the issue as Its just the normal characteristics of the vehicle and now your vehicle is fixed and they will no longer deal with that issue, even if you threaten to take legal action. They just dont care. Their tactic includes losing customers as long as they DONT pay for your repairs. They are convinced that they can bite the hands that feeds them and still get fat. If that isnt arrogance then I dont know what is.Unfortunately theres nothing you can do but spend thousands of dollars for a lawyer to take them court, and knowing that the customer cannot usually afford it and just gives up, theyre content to have saved the shareholders the costs of your repair. But you can do something about it. Share this warning with family and friends and tell them to do due diligence before buying a Honda product. ***BUYER BEWARE; YOU HAVE BEEN WARNED***

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.

I bought a Honda Dio in August 2011. The self-start of the vehicle stopped working within 15 days from the day of purchase. Following this, the horn, headlight dipper, and the indicators all stopped working. We had to take the vehicle to the service station several number of times. The Sudarshan Motors Service Station in Nagpur charged the battery 6-7 times and replaced it twice, yet the problem remains. The people at the service station are clueless and very rude. It is annoying to take the vehicle there and leave it for a couple of days.

I have 2009 Honda CRV, over the internet lot of customers like me complained about their A/C stops working when it reaches close to 100K miles. Its because of their faulty Air Compressor system. When they assembled the car, why didnt they test this system. And when they know its a problem that almost all customers are facing, why are they extending warranty to just 6 or 7 years, what about people who dont put much of mileage on their car every day and who use it as secondary vehicle. And their car takes one or two years more to reach their faulty systems to stop working.And moreover someone who lives in North Central United States who see cold weather almost throughout the year, and just few days of Sunny days in a year how do we determine A/C is working. Before assembling the car first thing they need to ensure they have all right quality parts without which assembling the car and selling it to customers is like deceiving customers and making false business to make money. Now, when I look at my car VIN number it says there is a recall on Driver/Passenger airbags. Not sure how they manufactured such parts and how they tested them and why were they in such a hurry to assemble such faulty products and sell it as a SUV to customers.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2015. On 03/12/2015 while travelling from Ernakulam to Kollam on official trip along with 3 other colleagues, halfway thru the right side quarter panel glass (glass pcs between back door and the dicky door) automatically shattered. When we checked with the service centres they said they have never come across such instance before and this can be claimed only under insurance. We are not ready to accept this. This should be a product defect since there was no other reason we could see. Has anybody else faced such a issue?

I bought a 2004 Honda Accord. Within six months, the paint had bubbles on the driver side, then it started chipping from the driver side to the trunk.

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.

Honda had a recall on their power steering hose because these leaked. Mine actually developed a leak so bad that the fluid leaked onto the exhaust and created so much smoke that my wife thought the car was on fire (she was driving it alone). She did make it home and I let it cool down and checked the situation. All of the fluid had leaked out and after refilling it, the power steering pump made a terrible noise. We got Honda to replace the hose under the recall but they refused to replace the pump because they said that after the 36,000-mile warranty... too bad basically. They seemed to agree that the faulty hose caused the fluid to all leak out which in turn ruined the pump but refused to cover it. We were thinking of buying a new Accord until this. If they admit to making a crappy part, they should cover everything that is damaged by that part.

I purchased my 2020 Honda CRV and immediately noticed a very loud static buzzing sound coming from my radio every time I drove by a radio or cell antenna tower. It is so loud that I can’t hear what is being said on the talk show. I took my 2020 Honda CRV into the Gunn Honda Service department and they tested the radio along with another new 2020 Honda CRV. Their conclusion was that the radio in all 2020 Honda CRVs makes a loud buzzing static sound when driving by a radio or cell tower. So they said they could not fix the radio and justified their decision by using the disclaimer that says that the radio may experience static noise. Even Honda Corporate refused to help. I have only bought Honda’s and none of the others ever had this problem. I would never have bought this car if they had told me about the radio problem upfront.

I purchased a used car from Hendricks Honda Pompano beginning August 2018. I was looking for a used car, and I found a 2017 Infiniti QX60 that I liked. Jose (Jose **) in sales helped me, I went, I tried the car, and after some negotiation, we agree on the purchase. When in the negotiation process, I asked Jose several times if the car came with 2 set of keys for it and he said that yes the vehicle had two keys. The day I went to pick up the car, after asking for the keys Jose mentioned that the second key was in a locked place and he didnt have the key for that place so we will send me the second key on the mail.After requesting the key several times, finally Jose sent me a key in the mail, and when I tried it, it didnt work. I called Jose and mentioned what happened, and he promised to help me solve the problem. After several calls and texts, I have copies, that never happened. By the end of October, the car run out of battery and I needed a jump start, so I tried to open my SUV with the key with the physical key on the fob, and to my surprise, it didnt work. So the fob did work, but the physical key didnt. Of course, the second key sent by email neither. I called the dealership for some help, knowing that Jose will not help me since he never did. I was helped by Dmitry (Dmitry **), after recommending to change the batteries on the fob which I did, but didnt work, I explained that I didnt have access to my car, to open the hood for the jump start.Finally, he stated that I had to bring the car to the dealership to make the keys, and I reply to, HOW? If I cant access the inside of the car how can I take the car to the dealership? His answer: TOW IT! After a long conversation he hung up on me, and when I called him back he didnt answer my calls anymore, thats what I call customer service!!! Needing to work and desperate, I tried to call the General Manager or CEO of the company and left several messages, and he never answered back. I also called several times Jose my salesperson with the same luck. This happened on Friday, by Monday, and losing all those days of work, I called everybody again, and they transferred me to Manny (Emanuel **). Ohhh Myyyy, what an ignorant individual, impersonating a manager. After talking for more than 30 minutes, he never understood what the situation was, so I asked him for another manager, not knowing he was not, since he presented himself as a manager and not a sales associate. The phone call went to another voice message.Desperate at this point not knowing what to do, I talked again to the receptionist, Ariana and I beg her to transfer me with someone that would care. She was extremely professional and helpful, honestly trying to help me and she did since she transferred me to Richard (Richard **). This guy in less than 30 seconds understood and asked me to wait for a locksmith at my location. I wonder why Dmitry didnt offer this four days ago, but I was glad that someone at least was trying to help me.To make it short the locksmith came to my place, to make the physical key, I had no idea that with no original they can do that, he opened the car, then the hood and he jumpstarted the car, everything in less than 15 minutes. I was ecstatic, I was going to be able to work again, and I began to wonder why Dmitry asked me to tow the car to the dealership to make the keys when that was NOT necessary AT ALL! I showed the second key to the Locksmith that Jose sent by mail, and the stated that that key was never for my car, once paired it can not be changed, not the fob or the physical key and if I wanted another one I had to order one from scratch.To summarize Im not surprised Dmitry, Jose and Manny, still work in that company if we have in mind they have as General Manager, Mark **, who is a stranger to the concept of customer service. I still have to make the extra key that was promised at the purchase of the car more than four months ago. But at least Im happy I can use my car. Hope someone in Honda will address this issues since this is NOT the way to handle any situation or customer.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

I bought a new 2009 Honda Accord EX. After a few days, I realized that the drivers seat was very uncomfortable. It can be adjusted in three different ways, so I assumed I just didnt have it adjusted properly. Over the next three weeks or so, I adjusted it in every possible way, but it remained uncomfortable. I contacted the dealer. And they offered to help me buy a good used car (Thanks a lot!). I called North American Honda and they didnt care. And finally, I wrote Tokyo, but they just bounced the problem back to North American Honda. Finally, I got a call from some woman at North American Honda. She had all her talking points down pat. She told me that I should have known that the seats were uncomfortable before I bought it. I asked her how I should know that from a short test drive. She said I just should know. She told me that most people were satisfied with Honda seats. I asked her what Honda had to offer to those of us who werent most people. She had no answer. I also asked her how many complaints Honda had received about their seats. She quickly responded that that was confidential. I told her I could understand why. Her basic attitude was that Honda already had my money, so they didnt give a damn about my problem. I looked for after-market seats, but there werent any because of the air bags in the seat. Its illegal to disconnect air bags. And nobody made after-market seats with air bags. I had the foam in the seat replaced twice, but that didnt help. The car was so miserably uncomfortable that I traded it off after three months and 1700 miles.

I have Honda Civic 2016 model. When I bought vehicle dealer told me that it has 3 year bumper to bumper and 5 year main part (engine warranty). On 31st Friday I was going with my wife on Steels Ave. Suddenly I heard a big sound in in my vehicles front side. After that vehicle speeds start reducing then I pulled my car to the side. And entered into one plaza parking. Then my cars all engine oil got leaked. I talk to my dealer and they told me that my car is under warranty because Honda covers 5 years engine warranty. Then I called roadside assistance then dropped my vehicle at Family Honda, Brampton at around 7:30 but dealer was closed that time.Next day my wife went to dealer and tell them everything. They said, We will check and most probably your vehicle is covered under warranty. On next day they told me that car engine piston is broken thats why all this things happen. Today June 6 service guy from Family Honda told me that Honda denied to cover my vehicle under warranty. They told him that my vehicle is undergone any flooding condition thats why water entered into engine and vehicles engine stopped working. They also blamed me that I never did my last service from Honda authorized dealership. I tried to book service appointment with Honda dealer but I couldnt find any date within 3 weeks. My cars engine oil life was zero so I changed my cars engine oil and filter from outside. I used synthetic oil and best quality filter for service.After talking to service guy I talk to direct Honda service agent. I gave her my car detail and dealers service guy number. She put me on hold and talk to service guy. After hold she totally denied that my vehicle is not under warranty and I never did properly car service (I have audio recording). This is the worst experience that. Im using Honda because of its brand name and service quality but reality is that its all totally fake. They want me claim insurance as my vehicles engine is still under warranty. My email is **. Please help me so that I can I can fight and get justice.

I have a 2009 Honda Civic Coupe which lost a chunk of color from roof, hood and rear within 6 years. When I call Honda to fix this they say that my car does not have any recall or is not stated in the color campaign. Heres the link for the campaign notice information - **. Such a disgusting service from Honda. Will never ever suggest people and friends to buy car from Honda again. I will be suing Honda as they did not send me any recall or campaign information regarding this paint issue.

We brought our leased 2010 Honda Accord EX-L in for a routine oil change and were told that the rear brakes needed replacing. We only have 29,500 miles on the car and were told that we would have to pay for the brake job. This is the 5th Honda Accord we have leased and we never had a problem like this. Our lease is up in November of this year and we are having second thoughts about another Honda lease. Being a front wheel drive vehicle, why are the rear brakes worn and not the front brakes?

I bought my Honda CRV in August 2015. For health reasons, the vehicle was not driven a lot for about a year. Now it has 21,000 miles on it and needs to have the brakes and rotors replaced. I have always owned a Honda and NEVER had to replace brakes, even after four years. This is ridiculous. I am told this is what happens with Honda CRVs (like that makes it ok). I will not buy another CRV when it is a known issue that brake pads wear out so quickly. I heard I will have to replace rear brake pads three times before I ever have to do the front. PISSED.

Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.

I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since last summer Im complaining about a vibration. After I pay the evaluation fee, the diagnostic was I have to replace brakes. I did, and the problem persisted even worst right now. I took the car to an independent mechanic and the diagnostic was the transmission is broken. To add insult to injury I had Honda put a remote start on my car and I cant even use it because it kills my battery.

I am Raj ** and I am working in a private company. I purchased a new Honda bike to sell our house which is in Delhi. I purchased a Honda Shine from Race Honda Patpargani, New Delhi. Date of sale was August 14,2011. But it is not running straight on the road, there is a problem bubbling in my bike. I checked the bike the next day, August 15, 2011.In the showroom, they loose the screw of the handle and told me that my bike was okay. But the problem is the same. When I went back there the next day, August 17, 2011, I asked why is it having the same problem. The showroom manager told me that I should go to their workshop. So I went to the workshop on August 24, 2011 and met the workshop manager, Mr Ashwani **. He told me that the rear rim found the band because of the speed breaker and digs, he said they cannot do anything for me and I have to pay around Rs 3,700 for it. I was shocked when I heard it. Then I decided to complain to the Honda Bike Company. The telephone numbers are 2290911, 2290912, 2290913. I do not feel good about them, compared to other companys customer care. But after all that, one Honda engineer Mr. Umesh came, I was hoping he could help me. But he was so busy with his cellphone and he didnt listen to a single word I said, he just told me that my bike is not under warranty so I need to pay for the repair. The parking charge was Rs50 extra, so I was so unhappy that I asked him why do I have to pay for parking and a rim. Then he told me that I have purchased a Honda bike, and that he will not give me a favor. After all that, I think I took the wrong decision to purchase a Honda Shine. My bike is still in the workshop. What can I do now. Can I fire myself?

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

In the past month my 2015 has had battery issues. Had to get car jumped a total of six/seven times in one month. Took car to Honda service department to have diagnostic. Per customer service battery is good and cant get proper reading if car is jumped. Advised to have car towed in if this problem occurs again. Little upset because I have little children and would never want to be stranded with my children do to their safety. Called corporate office, told them what happened. Made them aware that this is a safety issue. Referred me to case manager who told me that I would have to follow Honda service department suggestion and have car towed in. Next week car wouldnt start. Had car towed in to Honda who then did diagnostics and found battery was defective. Put new battery in car. Two days later (today), same thing car wouldnt start, Car towed back to dealership. Very Frustrating. Tried to get loaner and told all out and there was nothing they can do. Meantime losing money because hanging in Honda most of the day. Called corporate office and told them my dilemma and not being satisfied with service. Brushed me off and said that a case manager will return my call in 1 business day. Still no transportation to work. Not even reimbursement for rental. Not happy. Terrible customer support.

I have owned many motorcycles since my first in college but I keep going back to Honda. My most recent is the Shadow Sabre and I am very pleased with it. While there are a great deal of motorcycles out there with as good looks and features as my Honda not many that are as reliable. I have been problem-free with all of my Honda bikes over the last 25 years and will stick with them.

I am writing this to express my disappointment in a recent encounter with Honda Canada. My family has been dedicated to the Honda brand for over 30 years. My grandparents have purchased Honda their entire lives and their love for the brand was passed on to my parents, and now, my sister and me. When I was 23 years old, my father gifted me his 2001 Honda Accord, which has almost 400,000 km on it and is still going strong. Unfortunately, I was forced to sell my beloved accord when I moved across the country (with 400,000 km on it, I felt uneasy about driving the vehicle cross-country). When I returned to Nova Scotia, I once again demonstrated my loyalty to Honda and purchased a 2006 Civic. In late 2016, I received a recall notice for the passenger side airbag. I was familiar with this recall because I had received the same notice for my accord, which I immediately had fixed at a Honda dealership in Alberta.About two weeks ago, I was driving to work at 5:00am when my car overheated and began smoking. I was forced to pull over on the side of the highway and wait for CAA. That is not the issue, as I understand that it is normal for older vehicles to run into problems. I had the vehicle towed to a local repair shop, where they confirmed that there was a crack in my engine block. Unbeknownst to me, the issue was a nationwide recall. Although I had received the recall notice for the airbag, I was never made aware of the engine block recall. I found out about the recall at 5:30am, on the side of the highway, from my tow truck driver. Due to the recall ending on December 31, 2016, Honda was not willing to replace the engine block free of charge. My family and I reached out to Honda Canada to express the fact that we were never made aware of the recall. Had I known there was a recall, I would have gotten my vehicle fixed immediately.As a now 26-year-old woman, I work very hard to pay for school, insurance, rent and much more. The fact that my car is no longer functioning is truly devastating. After expressing our concerns to Honda, we were told that a representative would get back to us within a week and let us know if there was anything Honda would do for us since we had not been made aware of the recall. Almost two weeks later, Honda Canada got back to us stating that they would pay for the engine block, however I would need to pay $1,500 for labour. Not only is this unaffordable for a full-time student, but it is disappointing that an error made on Hondas behalf would cause me to pay $1,500.I am now without a car and refuse to pay $1,500 in labour to a company that does not stand behind their product. It is truly sad that Honda is losing a family of committed buyers (for over 30 years), due to this incident. I am now looking for a new vehicle, but want to make it very clear that my family and I will not be purchasing another Honda in the future. I hope that $1,500 is worth the loss of a truly committed family of (former) Honda lovers.

Almost killed a driver getting off the freeway as the master cylinder on my Honda failed: the brake pedal went right smack to the floor. Tried to pump the pedal to no avail and then tried the emergency brake but shockingly nothing worked. Rammed right into the Prius in front of me. My last Honda the master cylinder also failed but I lucked out in that pumping of the pedal worked and I was able to get it home for the mechanic to take care. Heard Honda doesnt care that you could lose several lives because the master cylinder died on you.

I recently had the misfortune of purchasing a car (2018 Honda Fit) with Honda Sensing enabled. Within a week, I discovered that the sensors are so flaky as to render the car unsafe to drive - while I was unable to trigger them at all during the test drive (as they sometimes fail to detect anything), the opposite problem (seeing something that isnt there) is where the car becomes unsafe. 3 times in 60 miles of highway driving, the car applied maximum brakes without warning. The road in front of me was clear for several miles (and thankfully also clear behind me), but it always triggered as I was just about to finish passing another car. This compounded the risk of brake checking - had someone been behind me, they absolutely would have rear-ended me, as they would have had no place to go to dodge my vehicle, and absolutely no way to anticipate my car applying the brakes at maximum for several seconds.The dealership inspected the sensors and assured me they were performing to spec - this was not an issue with a faulty or malfunctioning sensor, *this is the way Honda Sensing is designed to work*. Further searching has turned up 3 class action lawsuits and hundreds of similar stories, with Honda dismissing all of them with the hilarious its a complicated system, you cant expect it to be perfect. Im sure Ford would have loved to have that slogan when they were dealing with the Pinto. Honda, when it comes to the *brakes on a car*, yes, you do need to be perfect, or you need to leave them alone. Its worth noting that Consumer Reports ranks Honda dead last in its evaluation of these emergency braking systems.Further compounding the situation, there is no way to permanently disable this system. I would strongly recommend that no one buy a car with this feature, think twice before riding in a newer Honda, and be aware of their potentially erratic performance if you see one on the road - frankly these cars are a danger to others as much as to themselves.

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

Honda Customer Service is extremely disappointing. Items offered/described on their website imply suitability for all--not true. Example: Website describes Backup Sensors as Help yourself in or out of a tight spot while helping to protect your paint; Four Sensors emit audible beeps into the cabin while you back up, signaling objects as you approach them. Beeps quicken as your vehicle gets closer to objects. Note: Back-up sensor attachment is required for installation. ** Polished Metal Metallic; MSRP: $265.32. On the purchase of a 2011 CR-V, we had backup sensors installed for $857. Turns out that the emitted beeps are very high-frequency which my husband cannot hear. (According to The National Institute of Health (NIH) 15 percent (26 million) of Americans between the ages of 20-69 cannot hear high pitched tones because of military service (in my husbands case dating back to 1965), etc. ) We would not have requested this safety feature installed on our new CR-V, the third new Honda my husband has purchased since 1997, unless we considered it important. We are a retired couple on a fixed income, and we think long and hard prior to spending this amount of money on discretionary items. Honda personnel with whom we have dealt offered us one option--go to an after market auto shop and see if they could rig up flashing lights to supplement the (inaudible) sound. Are they serious? In backing up, we have to look forward to see flashing lights!!! What about the sides of the vehicles where the backup sensors are supposed to ensure protection?

I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.

I bought a brand new 2008 Honda Accord that Im still paying for it. My complaint is that the leather on the armrest on both doors are peeling off! Also the leather in the middle console has also peeled off and I paid to replace it. The carpet on the passenger side is also defective. I took it to the dealer to complain about it. They said they fixed it, but it still comes out of its place.

I received a recall notice for my 2015, which I leased at Millennium Honda in Hempstead NY. I scheduled my appointment to have to recall service done, 2 weeks in advance. On the day of my appointment (12/31/15) I took the day off from work a drove to the dealership. The service agent wrote up my job, took my car and asked me to wait in the waiting room as this service can take up to 90 minutes. After 100 minutes of waiting, I was summoned by my service agent who informed me that no work had been done on my car, as they did not have the parts to do the job.Its been 2 weeks since that first failed attempt at Millennium Honda, so I decided to schedule with another dealership. This time it was Advantage Honda in Manhasset NY. I was reassured by Stephanie who made my appointment for 1/16/16, that parts were available and that I would be afforded a free rental car due to the length of time this job would take. The day before the scheduled appointment, I double checked with Stephanie, that parts were available as well as the rental car, as I was driving a longer distance from my home. I was reassured by Stephanie that all was in place for my job today.When I arrived at Advantage Honda today, not only was I informed that they did not have the parts to do the recall service, but I was also not entitled to the free rental car. This is now 2 different dealerships with the same outcome. Ive got a brand new leased car in need of a potentially dangerous airbag related recall repair needed, and cannot find a Honda dealership that can perform the service. Shame on Honda!!

In this sea of negativity, keep in mind that this site is going to be skewed towards those coming here to complain about problems. Venting is understandable. Ive owned unreliable cars in the past. That being said, none of my problem cars have been Hondas. Ive owned Acuras and Hondas, and others in my family have Hondas as well and none of us have experienced problems at all. And were glad for that because thats the #1 reason we chose the manufacturer. Honda is KNOWN for reliability and low cost of ownership and their reputation is built on it. I purchased a 2007 Civic EX w/ Nav back in 2010. Got it for a great price and its been nothing but dead reliable. The only thing Ive had to do is brakes and new tires, all around at 75k miles. Otherwise, its been typical oil changes and fluid top offs. Ive taken the car from Texas to California and back on a road trip. Again, no problems. Im currently sitting at about 90k miles. The only real issue that I take is cosmetic. The front, passenger side fender/bumper, where the bumper meets the wheel well, always comes unhooked and pops out about a half an inch. I have to bump it back into place with the bottom of my fist from time to time. Thats really it. All the electronics work perfectly and it always starts and runs fine.

I purchased a 2002 Honda. I was refused a test drive. The air conditioning was not working and the radio didnt work. I took it in for service for the air conditioning, then the maintenance required light was on. After receiving the serviced car, it stalled when making turns 4 days later. I took the car to a Honda dealer to have it checked and was told it was the timing belt causing the engine to cease and low oil. My question is, the car was in the shop less than a week prior and doesnt work. I attempted to return the vehicle to the dealer. Coleman is refusing to take it back. Honda car is a dud and Coleman refuses to satisfy the customer.

Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.

I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with something. They wont mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.While I can appreciate the fact that Honda has to verify this, I dont believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?

I have a 2014 Honda Accord EX - current MILEAGE 38,000 miles. First let me review the product. My first experience has been with the XM radio antenna. The radio antenna is no longer working. The antenna went bad at 25,000 miles and after a Honda diagnostic, it is close to $350 repair. Ridiculous!!! Second, my display screen for my radio as well as special features and safety precautions randomly does not display when started. That has been an intermediate problem so I have not been able to diagnose. Finally and the last straw, my starter needs to be replaced in my car with only 38,000 miles. What??? I thought Honda are suppose to be reliable. It is going to cost me nearly $700 to replace the starter. This is ridiculous and the quality of my Honda product has not meet my minimal expectations.Now let me tell you about the horrid customer service I received at three different levels of this problem. First I contacted my local dealer, Heather Cannon Honda in Ponca City OK, for a diagnosis of the starting problem. After waiting for my car, that has been diagnosed for six hours now, there was absolutely no paperwork ready or prepared for me when I got there. After watching the guy circle around three times, I was again irritated with Honda. Long story short, the owner called me a left a hateful and extremely rude message in my phone. I will no longer step foot in that dealership, so now I have to travel a total of four hours to the dealership where I purchased the new Honda. So I called Battison Honda in Oklahoma City. After explaining my situation with a service assistant, he told me it was above his pay grade and couldn’t help me. Just to let you know, I told him that at the beginning of the conversation I wanted to speak to the service manager, he refused. What I was asking for was an acknowledgment that they would replace my starter at the same quote price as the Ponca location. I also asked for some considerations on the repair costs because I feel that a new starter, antenna and display at 38,000 is excessive and a company who believed in their products would support their loyal customers. The is not my first Honda but it will be my last. Now the service assistant told he that he would return my call or the service manager would return my call. That was over 48 hours ago and I have heard nothing from Battison Honda in OKC. Now it is the Thursday before a holiday weekend and I have no car. I sure all these people at Honda a car that works, so they don’t care. During this time, I had sent a customer concern to Honda Motor Company. They said it was out of warranty and too bad, basically. I resent a response and someone from American Honda Motor Company was suppose to get back to me. Someone actually called and ironically enough, I was outside receiving my car from the tow truck it was attached to to get it home because it wouldn’t start. I returned her call immediately and have not received a call back. That was over 24 hours ago. The Honda techs name was Belinda and her ext is **. That is just for the Honda people’s info to follow up this string of horrid customer service practices. I am on a limited income and some consideration for the poor quality product I purchased would be very helpful. However, I can’t get anyone to even contact me back. All I can do is refuse to buy another Honda and tell others of my experience and hope they can make a more informed consumer choice.I do know the ugly manner in which Heather Cannon Honda of Ponca City OK has handled a customer has lost at least one Honda sale for her. (Not mine, another who I allowed to hear her message.) I am so unhappy with this Honda and Honda customer service that I hope this costs them a few more sales. Maybe then, they will make customer service a priority.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.

I live in Baraut, U.P. and I purchased a Honda Activa from Subhan Sai Honda Najafgarh in Nov. 2011 (no-**). After 10 days, there was a problem with that engine and I informed our nearest dealer in Baraut but there was no action taken by that dealer. After that, I informed Mayapuri Honda dealer (because my local address is near, by Mayapuri). But after 15 days, that dealer had taken action and he changed some parts of the engine and I paid 3000 Rs for that. Now, again, I am facing the same problem and my Activa is at my home (Baraut). The local dealer is saying, I will not do anything; you will have to take it to the same agency where you purchased from. This is very difficult for me because I am working in Gurgaon. How can I take it to Najafgarh from Baraut? My concern is that if there is any problem, then the local dealer should take the responsibility as he is a family of Honda.

I leased a brand new 2016 Honda Odyssey in Oct 2015. Since then I have returned for service numerous times to 1) replace an ignition coil; 2) replace the battery two (2) times (4 additional times it needed to be jumped); and 3) repair of seat warmers. These have represented more than mere inconvenience. Most rational people would say this car is a lemon. Aside from one month lease payment, Honda America dismisses these problems as simply the result of mass production. My representative repeats the same scripted response each and every time I call them. To add insult to injury, I used Honda Roadside assistance, asking them to send a tow truck. What arrived was an old Neon with its side view mirror dangling off and obvious accident damage to the vehicle, with cables that could not reach from his vehicle to mine. Totally ludicrous!! They do not stand behind their products; they lie; provide shoddy products and services; and most alarmingly, dismissed me and my concerns as a consumer. Beware of their tactics and think twice about investing in a Honda. The Honda brand is not what it once was.

I recently took my 2012 Fit into the Honda dealership as the air conditioning wasnt working and it was making a hissing noise. It turns out that there is corrosion between the compressor and the hose that connects to it. It will cost me over $1,000 to repair. How does a 4 year old car that is kept in a garage at home and in covered parking in the day get corrosion under the hood? One of the reasons I bought a new car at the time of purchase was so I would not have costly repairs anytime soon. Now I am looking at a $1,000 repair for something that in my opinion shouldnt happen in a car of this age.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes. I have then to call Honda Service who send on chargeable basis, a vehicle to tow the battery to jump start the car. Thereafter, the car carries on.This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.

I had to replace the brakes at 20555 miles, again at 35936 and then again at 53150. Honda accepts no responsibility for this problem. They insult my intelligence by blaming me for the premature wear. I have paid out over $600 on brakes so far. The oil pressure switch went out to at a little over 53000 miles, another $300. Battery also died after 2 years (replaced by warranty). The car has not been very dependable and is expensive to maintain. I want to sue them for the brake problems that they refuse to acknowledge!

The Honda Jazz is extremely comfortable and easy to drive. Some of its features are very good for example the warning if you cross the lane marking. It is very useful that the forward facing camera picks up the speed limit signs and shows them for you. I also like the reversing camera which together with the wing mirrors makes backing up a pleasure.

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

2004 honda element, over 12 years old, minor problems, but love it for hauling. The pets love it, and wish they were still in production. It has never left me down! Bought it new, 12 years old, cant.

I am very pleased with my new Honda Clarity. I am still learning its features and sometimes feel stymied. The range is terrific, it charges in 2.5 hours and it handles very well.

The Honda Service crew on 5244 Dixie Hwy, Louisville KY, 40216, has decided that they dont want to serve my car because I am unattractive in their eyes. They take out their hatred for me out on my car.

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

Early last year (2017) the paint on the roof started to peel and chip and is growing at an alarming rate. The cost to repair this runs about $5,000 in upstate NY, an extended paint warranty was given that expired in 2016 (VERY sneaky Honda). Also the starter motors are garbage, expect to replace once every 2 years or so (another $800 after labor and parts every time). Very surprised Honda has stooped this low on quality but I guess we get what we pay for. That being said no complaints about engine life, which seems to be its only strong point.

I traded in my Dodge Challenger for a brave new 2019 Honda Civic sport due to commuting. Don’t waste your money, the car is made of plastic, you lean on it or even knock something lightly against it you will have a dent. For a $26,000 car. The sensor system is piece of **! Lights come on for no reason, I take it to Honda and they want to charge hundreds of dollars to fix problems that I did not cause as I keep the maintenance and upkeep on the car up. The tires are **! I’ve had my car for 3 months and have had 3 issues with my tires. I’ve never had issues with cars until this nightmare. Don’t purchase a 2019 Honda!

The gear handle of my car, Honda City GXI (automatic), has been damaged. I have ordered a new one but there was no response from the Apex Honda Showroom, Kurla, since the last two months.

I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.

I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!

Well let me start by saying Honda has been my go-to for many years, 14 Honda automobiles, 10 Honda motorcycles, 6 pieces of Honda outdoor power equipment. I must say though the last 2006 Honda Civic that I purchased with 64K miles has bittered me after having to put a motor in this car for a problem that Honda knew they had but refused to stand behind it. After some minor research I have discovered Honda had a major engine block casting problem between 2006-2009 in the civics. I think a recall would have been a better choice for Honda owners rather than a lousy extended warranty period. Honda informed me that I was just out of luck, after all the car does have 64K miles. How much more were you expecting? It was very misfortunate for me as I bought the car privately. What was even sadder is that I am really convinced that the people who sold me this car knew there was a problem, they possibly received the same great customer service from Honda that I did. VERY POOR HONDA MOTOR COMPANY. THE SAYING GOES ONE UPSET CUSTOMER GOES FURTHER THAN ONE HAPPY CUSTOMER!

My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet whenever it is in park.

I bought a 2008 Honda Accord in July 2010, and since then, I have been complaining about the rattling noise coming from the rear end, and every time they fix it, the noise keeps coming back. Now, the car has run out of warranty, and when I complained to American Honda, they assigned someone to look into this matter. Her name is Lauren and she is extremely rude and unprofessional. She talked to me as if she was doing a huge favor for me. In spite of me having this issue since it was under warranty, I keep having the same trouble and Lauren was too bad. I wonder how they can hire someone like her.

Car is perfect for people who cannot afford large car repair bills. Even after 11 years of owning this car it still looks good! It was purchased in May 2010 and although I am ready for a new car, it is because I want change nothing else.

Excellent vehicle, great value, great resale, longevity. Features like folding back seats, secure trunk in the bed, performance, safety features, wide body, comfy front seats. Drives like a large sedan.

After many years of not owning or riding a motorcycle I recently purchased the Honda Rebel 500. I am more than pleased with the quality, innovation and affordability. Thanks Honda for your fantastic bike.

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they wont do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didnt appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesnt pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

I have the remote app and it was working fine until February 2019. I thought it must be just my phone then noticed it is the actual app itself. So, I’ve purchased the remote app for 1 Year. The remote starter has disappeared and it was showing that my subscription has expired even though I’ve purchased it. So, I’ve called multiple times Honda Customer service and was told each time it will be solved. Then, a manager would get back to me and solve the issue. Nothing was done, after numeral calls made, I’ve realized this is the worst customer service experience I’ve ever had. I cancelled the subscription. Unfortunately, this is not something I’m used to as I’ve always had great customer service from other car companies.

I love Honda. Both of our cars are made by Honda (a CR-V and a Civic). Theyre reliable, comfortable, convenient, and enjoyable to drive. We usually drive the CR-V when we go on long trips and its nice to be able to fit my wife and I, two dogs and all the luggage plus my acoustic guitar on most trips. My favorites are the Bluetooth connectivity for my music, the seat warmers and the back up camera. The Bluetooth connection is great for just hopping in the car and having the music pick up from where I was listening to it last (which Im doing constantly) and it sounds pretty great! The seat warmers are wonderful because Im always cold, especially when my wife is driving as she likes to turn the car into an icicle on wheels. And Im short so the backup cam can see areas I cant on my own or with the mirrors. I personally wouldnt enjoy driving something much bigger but as we travel a lot with two dogs and a bunch of stuff, a little bit more cargo space would be really helpful. We dont stack things in the back to the point where they are piling over the seats or we are unable to see out of the rear view window.

A week ago, I had a good experience with Honda sales which included a Salesman patiently pairing my phone with the Bluetooth. A week after the connection kept breaking which was verified by the salesman. He tried to connect his own phone to my Bluetooth and was unable to do so. Subsequently another salesman tried another phone which he was able to connect. The second salesman went into the service department to see if he could get any help at which time the Service Manager informed him that Honda does not support the (originally Sprint) Virgin Mobile service and showed him the Honda Canadian Website. I wrote to the Sales Manager, explaining that: 1) I was never informed that the Bluetooth was only available with certain providers, 2) My phone had worked for a week, 3) Another salesman was not able to pair his phone either and 4) My phone clearly recognizes the Honda Bluetooth even though the Honda Bluetooth has stopped recognizing my phone. I need to be helped. Have not heard back from him. Please help. Thanks.

I am an old customer in Honda Egypt where Ive been riding Honda cars for eight years until now. First, I had Honda City 2004. The window sensors did not work, then the car keys did not work. They fixed these problems at the customer service center and said that this is a rare case and wont happen again but even then I sold the car. Later, I bought Civic 2007 when it was first launched in Egypt. The car mileage is 56000 km. From day one, I had the same problems with the keys that is not fixed until now. Then suddenly, the motor base needed to be changed where the car mileage was 32000 km and they said at the customer service that this was a manufacturing problem in this car. Later, I found that the steering wheel box needs to be changed because of a manufacturing problem as they said at Honda customer service center also. Besides all these problems, now I am facing more problems where there are many parts needed to be changed beneath the car, in the front suspension system and the scissors. I cant believe this anymore. I always get bad Honda cars! After all these problems, I see that there must be an action taken to end this disaster. These problems, I shouldnt face them while Im driving a Honda car. I bought a car with zero level of quality and I wont accept it. So please, Im looking forward to get a response from you as soon as possible and to know whats the next step you, as a company, will take because based on this next step, Im also going to move. I will contact you before I take any formal action here in Egypt because I expect whats said in your policy that you care about your customers satisfaction and I think you do care also about your Honda reputation here. Thanks.

This is about Shellharbour City Motors Honda Dealership. ---They even dont know how to do a business--- Okay, on the phone they say car (Honda Civic) is only driven 500 kilometres and comes at $24000 with $500 accessories. They say they can consider bringing it down a bit if meet in person. They say the offer expires on 31st December. When you go meet them, they said the car is 1500 kilometres instead of 500 kilometres. They say they cannot bring the price down (firm at $24000, which I think would be okay). But terrible manager says accessories will not be included. (even if the offer is valid until 31st December). If you go few days later, and ask for $24000, they said they cannot sell it at that price. They said they updated the price which is $24990. (wait...didnt you say that offer is valid until 31st December? and Im making offer on 28th December.) Why wasting time of busy people if you cannot stick to your words and promises? This is enough, I am getting a good offer from Volkswagen and Kia who at least keep their promises.

I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I dont have to pay anything but they also charged me for that. My salesman was Mr. Rana ** I will never ever go to Hillside Honda and wont recommend anyone to go there.

There has been a shudder that I feel and hear for quite some time now. I thought it was a characteristic of the vehicle until I inquired about it online and discovered that there are hundreds of customer complaints about this very same symptom. I have tried to get help from Scholfield Honda dealership in Wichita, KS where I purchased the vehicle to help and they refuse. They then referred me to American Honda Corp. and after numerous contacts with them, they refuse to help or do anything as well. Nothing has happened to help my situation and Im very frustrated because this has been going on for a long time. I have been a very loyal customer of Scholfield Honda and have done all my maintenance with them. This is a horrible way to treat a possible return or repeat customer.

My son bought a 2003 Honda Accord. Three days after it was purchased, it wouldnt go into 3rd gear unless he just stepped on it or waited for the transmission to decide what to do. He asked the friend and she stated that it did it a few times with her and was told it was a clogged valve but nothing major. He checked with Honda and found out there was a recall; however, wouldnt you know the recall on the transmission had nothing to do with the problem he was facing. I started to do some research and see if there were other people with the same issue. I was absolutely astonished at how many complaints were filed with Honda and blogs and BBB and Consumer Affairs with the same exact problem. Ironically enough, the issues with all the complaints were that it was after all the warranties were expired, go figure. I decided to call Honda and just speak to them to see if Honda was investigating the issue since there were so many complaints, and the previous recall had nothing to do with this issue. Well, I was told that since we bought the car as is, Honda will not investigate the issue. I explained that we can get the lady we bought it from to call and she said that didnt matter because we bought the car, it was now in our name. Really? So you will listen to my complaint and I can file one with you, but basically you dont care because we just bought the car. The CS spokeswoman told me, Maam, I am more than willing to file your complaint, but yes, because you just purchased the car, there is nothing Honda can do. Wow, so you mean to tell me that there are thousands of complaints about the same issue, same model, same year and Honda is not willing to investigate the issue at hand? I have told my son, let this be a lesson learned, dont go by what everyone tells you that Hondas are good cars and they last forever, blah, blah, blah. I would even understand if there were only a few complaints about this issue. But I was amazed at how many there were about this and yet there seems to be no ongoing investigation to see if there was something that could be done. I am so very disappointed in Honda and their lack of concern about the safety and satisfaction of their consumers.

This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill. In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th. As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.

Replaced battery 3 times in 2 years due to, in their words, not driving it enough! What a load of garbage. Then charged me for the battery and a diagnostic fee. I have E mailed numerous Honda officials to no avail. Offered a Honda gift card which is worthless as I am trading the car in for an American car due to all these problems. You have been warned!

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

In April 2012, I took my Honda Odyssey to be repaired at Lute Riley Honda in Richardson, Texas. I told them to do a multi-point inspection to find out what was wrong with my transmission and brakes. Upon completing the inspection I was told by Joseph, a mechanic there, that all he found was that the transmission switch needed to be replaced; the gasket, gear oil, pressure plate, and clutch needed to be replaced, as well as the cat converter. I agreed and also purchased a warranty for my transmission. My subtotal was over $6000. After all the repairs, I received my car back seven days later, thinking that everything he stated would be replaced. Earlier this year, the clutch stopped functioning. I took my minivan to the dealership for them to honor the warranty. I was told that the warranty did not cover clutch repairs. Basically, I was lied to. I am still trying to seek justice and get them to honor their word. I highly recommend that no one use Lute Riley for any repairs. They do not have the integrity to be in business and should not be trusted. Next time, I will buy a Toyota.

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.

I have taken Activa veh. from a Shreeji auto and on invoice copy, the dealer name is Venetian Honda. This is my third complaint on website but till yet I have not recd the complaint, neither the Veh. registration nor from dealer. This is just a pathetic service Honda gives. Due to my last mail, I had gotten a call from Honda customer care and also from Venetian Honda but still no resolution. The Honda gives just a ** service. I want the resolution as early as possible. A Shreeji auto dealer informed me that youll have given the complaint to Honda so now only Honda would give you the registration no. If I dont get the veh. no. so what Ill do of this bloody ** vehicle. Once you get my details, request you to contact me on earliest and provide me a valid mail id to complain to the higher authority of Honda or else I would have to move to consumer court.

We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?

We love this car (Honda HRV 2016) but this is the first model of the HRV and it rattles considerably on the doors as well as the driver odometer panel. We have taken it in to be serviced twice but no one can seem to fix it. I also think it’s a little noisy and the windows seem loose when they are lower than a quarter of an inch down. But we are planning to lease a new one which we have test driven. I think those bugs have been worked out. It’s a perfect car for a small family like ours!

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldnt work. I took it in and they said that it wasnt plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Hondas!