2 weeks ago I had a problem with my Nissan Sentra which I bought in 2015 brand new. The problem was about the transmission system. Whenever I drive my car I felt some noise at low speed and increase with speed increase. I reported the case to Nissan service centre in Sultanate of Oman Azaiba branch. After their diagnosis, they confirmed the transmission issue and informed me that they will send the report to insurance company as I had 5 years extended warranty. 2 days later I received a call from Nissan service saying to me that warranty didnt approve the repair and no realistic reason was provided to me. I was very upset how such company is playing with our trust. I now understand the meaning of cheap treatment and products offering.The people from the service centre looks to be trained more for sales than customer support. I am still waiting for Nissan to check what other option is available to fix my issue. But it looks that I will have to pay from my pocket. The next option I have is to file a case against them in court. My company policy is to buy a car every 160k or 4 years. I bought already 2 cars from Nissan and this one will be the last one for sure.

I turned in a 3 year leased 2015 Nissan and purchased a 2017 Nissan Altima on November 30, 2017. I only had one car in my possession. My automatic payment from my bank did not get stopped in time for two payments which both went to the leased car, which I had turned in. When I found out what happened in January (when I would normally make my first car payment on a new car) I went straight to the dealership and we both called numerous times about the over-payment. On January 22, 2018 I decided to make a second payment to protect my good credit. All they had to do was to transfer my funds to the new car. They said they would but they did not. I had an executive lease on the car (I highly recommend this) so I did not owe anything for any damage to the lease. I received a letter from Nissan Motor Acceptance telling me not to make a payment in February (because they were holding $1047) so I did not make Februarys payment, In March I made my regular payment for the new 2017 Nissan and realized they never transferred the funds to the right car in February! So, on March 7th I made two more car payments, again to protect my good credit (did I mention I received a letter that threatened to take back the car during this fiasco?). So, I paid March on time and did not pay Februarys payment because they said they would transfer the funds, but they did not. Late in March I received a check for over all the money they owed me. That was three months of my wasted time and after all that, they still ruined my I credit saying I was 30 days late in February and 60 days late in March!! Worst of all I contacted the 3 credit bureaus with the letter from Nissan saying not to pay in February and the check for over $1047 with an apology letter in March, but Nissan is refusing to allow my credit to be restored!! Ive lost out on a 0 interest credit card and have been denied credit due to this and my credit score has dropped from 733 to 705. It is now ten months later and I am still working on repairing the damage they have done!!

First, I would like to inform you that I have purchased 8 Nissan over the last 20 years. I recently traded in my leased Nissan and was advised that any charges would be waived. I received a bill for $181.16. I completed a form with my new car information and mailed it back to NMAC. Now I have another bill which is advising me that you are sending my account to a collection agency. The letter I received clearly states the hours of operation for questions is 7AM-6PM. However, when I call the hours on the recording, it says 8AM-6PM. My account number is **. If you send my account to a collection agency, I will never buy another Nissan as long as I live - either will any of my family members.

Purchased a 2013 Nissan Altima two months ago and had 85,000 miles on it when the CVT transmission went out. In hindsight if we had read more reviews we would not have purchased this vehicle due to the number of complaints about the transmission in this model! Only advanced warning we had was that the car seemed to shake and vibrate at lower RPMs and engine would race causing the tachometer to rev at higher speeds. This started about 75 to 100 miles prior to the car losing acceleration. Went from driving with the traffic on the interstate down to a limping top speed of about 25 miles an hour. Managed to get to a parking lot and ended up hauling it the last 70 miles home on a car carrier.Contacted the Nissans National Customer Support Center which was of little help. Hauled the car to a local transmission shop where the owner found the pan full of metal shavings and the transmission shot. Called 2 other transmission shops which both offered the salient advice of you should not buy a Nissan with a CVT transmission. We are now facing a $3,200 bill to replace the transmission. Unfortunately we also have to haul the car to a Nissan dealer to have the transmission programmed or flashed after it is installed. Nissan extended the warranty to 120,000 miles on earlier models but the 2013 only has the 60,000 mile warranty because of the new transmission. May be new but certainly not better!!

Ownership of a Nissan is synonymous with dissatisfaction. On March 25, 2019, I purchased a new Nissan Frontier from Jenkins Nissan, Leesburg, FL. After 30 months of ownership and only 14,058 miles, it had an obvious manufacturing defect. Namely, the paint started peeling off at nearly every weld spots on the fenders and the bed rail of the vehicle. They did determine that this is a “warranty issue.” On August 11, 2021, Jenkins Nissan Leesburg, Florida service personnel told me the peeling was indeed caused by the weld spots, but they did nothing except tell me to take the Nissan Frontier to Reed Nissan Clermont, Florida because they (Jenkins Nissan) didnt have a body shop. I contacted Nissan Customer Services on August 15, 2021 to determine where I should take the vehicle to fix the manufacturing defect.On August 24, 2021, I was finally contacted by *** from Nissan Customer Services and she told me to take it to any Nissan Dealer to file the report to the Warranty Department for this region. On August 31, 2021, I had an appointment with Reed Nissan Clermont, Florida. Reed Nissan Clermont sent me to Reed Nissan Orlando because they didnt have a body shop either. On September 7, 2021, I had an appointment with Reed Nissan Orlando, Florida. They inspected my car, took pictures and told me that they were filing a report and that I would hear something that day, fact is their words were, you should hear something within an hour. That hear something within an hour comment has now turned into several weeks.Finally on their advice on October 7, 2021, I took my Nissan Frontier to Reed Nissan Orlando to get it repaired. Only, that didn’t happen because Reed Nissan failed to file the claim. After much pressure from me, Reed Nissan filed the report. Finally, on October 29, 2021 the Nissan Frontier was repaired. It took 79 (seventy nine) days from the time of my complaint to get the vehicle fixed., I believe the Nissan Frontier is a very competitive vehicle but the three Nissan dealer’s LACK knowledge of filing a warranty issue claim is unacceptable. Had this been an engine failure or a transmission failure, I would have been without the vehicle for 79 days or 11 days shy of three months.

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but Im lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they wont charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour. End of story for now is they put everything back with new transmission but not axle anymore and frame - my point is I know its hard to prove if frame is broken or not before you take transmission but I did check up and everything was fine so all I want is meet half way so keep your fingers crossed. Definitely wont purchase NISSAN again and customer service is horrible. I know I can write whatever I want. They dont care anyway but I want people to know and be another one to show how bad they are.

After I made the complaint, Nissan senior executive has personally respond to my case and guide to the sales representative to make the fair compensation to me, Im happy with the deal Nissan offering to me and I will accept to take this grey car.

The Nissan was a smooth ride and engine was quiet but there were other problems that made the car very weak although the price was very good. Had so many problems that I traded in car for another and service was not that great with replacement parts needed often and the same problem kept occurring which made me question whether car make was viable. There were many problems with fuel pump that had to be replaced several times and gas tank was very small so had to fill up frequently and originally car just stalled in the middle of the road when driving due to malfunctioned fuel pump which was very dangerous.

I purchased a brand new Nissan rogue. It gets ten miles to the gallon. Horrible mileage. I called Nissan and they made me drive all over the place to dealers to get it checked. The mileage is still terrible. Nissan is telling me the advertised mileage of 23-30 mpg is an estimate only so if Im getting ten mpg, they are not responsible and they will not help me in any way. I feel lied to, this is my last Nissan. I contacted the attorney general, so far no response.

Ive had a 2016 Nissan Titan XD for the almost a year now and have enjoyed the truck, however, I was recently in an accident and was in need for parts. I have been waiting on parts for over 2 months now with no promise of getting my part any time soon. Upon talking to Nissan I got some rehearsed spiel about the backorder and was given no information on where the part is, why its been backordered over 2 months or when I would get it. I have been paying rental car fees for the last month out of pocket because the insurance coverage of a rental expired so everyday Im out more money because they cant produce the part I need. Ive driven a Nissan for the last 20 years and have been satisfied until this problem arose. Not being able to get the necessary parts makes me not that interested in driving Nissans if Im going to have to deal with this kind of issue anytime, God forbid, I would be in a wreck or some other problem comes up. So if youre thinking of buying a Nissan just beware that this issue could also become your issue.

Dropped off my 2013 Nissan Versa for the CVT recall. After I left and got onto the 101 freeway my car went from 60 MPH to about 10 right in front of a Big Rig truck. We crawled toward the nearest exit and went back to the dealer. They said it needed a new transmission and would be 4000 dollars. At 51,000 my warranty was up since it had been a few months over 5 years. They said it was still driveable since I didnt have the cash to fork over so we left and almost got hit as the car stopped on La Brea and Fountain. As I was in extreme distress and by the grace of God we were able to pull into an urgent care lot and the ladies said we could park the car there until we got a tow truck. This was the scariest thing that has ever happened to me and now I am unable to go anywhere as I have no car. Nissan... SHAME ON YOU!!!

Evolving Technology Poor Quality Systems - Purchased a 2017 Nissan Rogue S, the 5th Nissan in our family in the past decade. While Nissan has stepped up their game in designing overall more luxurious interiors, they are now using lackluster and lower end equipment for some important features. The 2017 Rogue S back up camera lacks clarity, is murky and grainy in even moderate light settings. And in some parking lot situations, all you get is a large ball of light reflection. Nissan sent a technician out from their Plant in TN, but to our avail, all the 2017 models not use the same poor quality cameras. As the owner of model years 2011 to current I have to say this my first negative review of Nissan. I have 4 other Nissans with beautiful backup cameras in any lighting condition.If Nissan is happy with this quality reduction, we will no longer support Nissan. Time to change . While no one should rely on a backup camera, it should be as functional as one found on a 2011 or older. Technology should improve not decline with age. If they do not care about this one feature, what else might be lacking on these cars. I dont think this is a company that deserves consideration, lackluster response, and lackluster technology.

I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, My previous Nissan ride off for electrical issue. 2. My 2015 Nissan Rouge: Feb 23-15: Not enough hot air flow from floor vent. (Alta Nissan). Mar 13-15: replace: TC10AA heater and AC control. (Avenue Nissan). May 19-15: tail gate open by itself while city driving -- navigation froze. (Police close the road and let me to collect my clothes from the road). Jun 27-15: tail gate bar not close. Sep17-15: tailing door opens while driving -- invalid key -- navi screen freeze. October13-15: Invalid Key Id -- navi screen freeze. (Pictures and Video sent to Alta Nissan and Nissan Canada). October 31-15: Tail gate opened while driving and cause damages. I was told they can find the issue so I have to pay for damage! I even didnt received a copy of report.3. Terrible customer service. You lease the car you need to have it no matter what. Car has a safety issue? Too bad.

Got 2013 versa and brakes have been changed three times already. The fan went out and car ran hot. The ac leaks water on my right food which is going to mold and mildew my carpet. The ac at times took about ten min to blow cold air and the weatherstrip around my windshield has came out three times. Ive only had the car about six months. Also I notice it sputters sometimes when in accelerate. They, well, most of them were rude. Said they would put me in a new car for extra $100 a month which I cant afford and they said it would be another versa!!! I am fed up.

Not Happy at all that I paid so much money for this 2013 Altima V6 3.5 SL piece of crap. Nissan knowingly sold these defective transmissions and wont even acknowledge the problem let alone fix it. The whole car shudders badly when the lockup torque converter locks up to make a solid connection between tranny and engine. Make for about the worst driving experience you can Imagine. Will NEVER consider another Nissan if they dont come up with a fix.

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. Im done with Nissan. Stay away from the CVT!

Nissan quietly extended the warranty for the CVT (transmission) from 5 years/60,000 miles to 10 years/120,000 because of all the problems people are having, everything from shaking to accelerating at stop signs. Its a genuine safety concern. My wifes 2008 Nissan Rogue has the same problem. We took it in for service and they replaced the transmission. However, theyre charging us $2,700 for a new transfer case, a transfer case thats included in the original powertrain warranty that connects to the transmission. The mechanic at Nissan of Bourne in Massachusetts tried to tell me the problem started with the transfer case and not the transmission. I find this hard to believe since Nissan is obviously having issues with the transmission, or else they wouldnt have had to extend the original warranty.There is no reason why Nissan should be charging customers for their own substandard parts. To replace the transmission but not the transfer case which is part of the transmission, is flat-out dishonest. Now well have to spend money we dont have because Nissan wont live up to its own warranty on parts they know are bad. There shouldve been a recall in the first place for safety reasons, but Nissan is trying to mitigate their losses at the expense of their customers. This is not right and it should be addressed.

Have been ripped off and treated so poorly! I paid for a brand new Nissan Ultima. Before it had 30,000 miles on it the thing over heated three times shutting down on the side of the road! A fire started under the hood. They would not even come and get me or tow the car! I had to pay for it even though I got roadside service! When I called for help they said I wasnt eligible then the next day they said they wouldnt refund the tow! Then the heater broke! They said they found the problem and fixed it but when it broke again in two weeks they refused to even look at it saying nothing was wrong with it to begin with and they couldnt spend money to keep trying to fix it. They never fixed it. They kept saying it was fine. LOL so patronizing and unhelpful. I wear coats in the car now. I applied to Nissan corp for help. They stalled me two months then said no. Dealer only said the repeated overheating and fire was a bad alternator that we should have caught but they wouldnt replace the car or engine. On a NEW car??? Other shops now tell me the heater malfunction is due to the critical overheating and that many other systems will be significantly damaged. I asked what are the specs on the heater: they said, Ohh we dont have any. Lemon laws are useless if they can get the thing to drive off the lot. Shame on them. I was ripped off. Karma will get you boys.

I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my transmission cvt is out. Unfortunately Nissan offered only to cover half which means I WILL HAVE TO PAY $1600. I will put a down payment on a new vehicle than steady have to deal with these issues.

Ive been a LOYAL customer of Nissan for many many years purchasing over $100,000 worth of vehicles, over a period of time, but NO MORE. We purchased a 2011 Nissan Rogue from a dealership in MD, have taken the vehicle there for all services, except tires of course. Weve kept up the maintenance on the vehicle, as our record clearly shows and now that we have an issue, NISSAN Corporate bailed out on us.. YES, they sure did. I just want all Nissan owners and owners to be, know NISSAN should have a massive RECALL on their transmissions for the Rogue. When we started having an issue with the transmission, we of course took vehicle into dealership, which, they in turn, said transmission has been known to overheat, therefore, they installed an additional cooling device on the transmission. However, after having this installed, which was covered under the warranty, it worked for a little while, and guess what? You guessed it, it is now overheating again and of course out of warranty. Perfect timing Mmmmm?? My husband took vehicle back to the MD dealership, they tested and said the transmission is SHOT and may burn up at anytime. WOW, Big surprise, again. We were then directed to contact Nissan Corporate headquarters. We did, they set up a case, dealership submitted papers to Corporate and guess what? They told us to pound sand. Yep, what a wonderful Business Relations we have here! Ive been dealing with customers most of my adult life and to say the least, you would THINK that a major corporation like Nissan would at least work with their customers, but NO! We offered to pay half of repair cost, still NO! To say the least, Im truly disappointed by Nissans response I received today and would NOT recommend anyone buying one of their vehicles, which I have three of them at the moment, until the Rogue transmission cramps out completely. Sincerely, disappointed customer, but NO MORE! You will NEVER get my business, nor will I recommend NISSAN to anyone ever again.... Have a nice day!

I purchased this vehicle new in 2009 and have since had 3 failures since owning this car. Nissan installed what is called an Electronic Steering Column Lock (ESCL) that is designed to help prevent theft. Unfortunately if this part fails and it will about every 50,000-60,000 miles you will be unable to start the car even though mechanically there is nothing wrong with your car. I looked up other complaints and there is over 256k complaints on this issue alone yet Nissan will not back this part up. I paid to have it installed a 3rd time and was told that it was the 3rd generation on this part and that it would last but here I am 60,000 miles later and it broke again. I understand that my vehicle is 10 years old now but, I dont understand how Nissan can know that a part they make is defective and not come up with a solution or work around it leaving drivers completely stranded in a vehicle mechanically sound.The repair for this is between $800-$1,100 each time. Nissan is aware of it and stopped installing it in all Nissans and Infinitis starting in 2012 but deny the part is defective. Knowing this I cant recommend that you buy any product from Nissan as there is no guarantee that they are going to back their product up and since this is a unique part built specifically for their vehicles only in 2009-2011 there are no aftermarket parts for this. If Nissan told me upfront that hey, this is a great engine and if you maintain it this vehicle will go at least 300k miles but, there is a part on it that cant be maintained and will break every 50k miles and costs $1,000 each time to repair I never would have bought it. Ive owned 3 Nissans in my life and this will be the last one I ever buy.

Since November I have been to the dealership 8 times. The last time, they kept my car for almost a month. My vehicle is still bucking and sliding all over the road. I have a 2012 rogue. My folder is 2 inches thick listing the repairs they supposedly did on my vehicle including a new transmission. I do not feel safe. I dont know what to do. I picked it up Friday, January 2 after dropping it off to them on December 2nd and today it started doing it again on my way to work. Someone please help me. I am a single mother and dont want to hit ice or snow when my car does this because I lose all control of my vehicle and would be involved in an accident. Someone please point me in the right direction or the right Nissan garage. It has primarily been at Lia Nissan of Saratoga and was once looked at Destination Nissan. Thank you.

Nissan consumer affairs is a JOKE! Purchased a used 2011 Nissan Murano convertible from a Chevy dealer. Before the purchase though I made an appointment and brought the car to the local Nissan to have a pre-purchase inspection done from dealership the car was orig sold and maintained from. Got the thumbs up. I asked if there were any major issues. Was told no. Asked if I could get a print out of all services completed and was told I could not have that but the service tech read to me minor repairs that were done. So I purchased the car. 2 months into owning the vehicle the convertible top stops working... Come to find out the top on this vehicle had already been replaced at 12k miles and was brought in several times for complaints with the convertible top not opening properly. Now we have a car that the top DOES NOT WORK and they say it will cost $17,000.00 in parts to repair... This does NOT include labor. Nissan doesnt feel they are responsible for this repair. How can you expect a consumer to spend SEVENTEEN THOUSAND DOLLARS + labor to repair a car worth 24K when it is clearly a known issue with this vehicle? We even found a bulletin Nissan published stating known issues with the top. This is the most unbelievable thing I have ever come across. NISSAN was my very first vehicle. Ive always thought they were great vehicles. I will never EVER purchase or recommend to ANYONE to ever buy a Nissan. We will be wrapping the car as a lemon and serving free lemonade out of it. DO NOT PURCHASE NISSAN.

Excellent service, polite and efficient. I took my car in, a 2009 Nissan, and I was concerned about a weird noise. The service manager checked out the car then and there and found a stone lodged in the wheel plate. Fixed in 5 minutes, no charge.

Horrible service and no accurate response to sudden failing brakes and light coming on. My car has been in government storage for over four years. My front driver and passenger side window rolls down but not up, the brake light comes on, and a grinding metal to metal sound is made, and sounds and feels like a spring is loose with no breaking control. Almost ran into a car the other day. I am in the military, this would not be good and this does not appear right. Next time it happens, will be taking it on base to see what the issue is. What I noticed is if you put the car in park, turn it off and restart it, it resets itself as if nothing ever happened. So, my plan is the next time it happens, to not reset it, record it, and drive all the way to the base to have them look at it, this could possibly if not, be a legal issue since the dealerships seem to think there is no issue and dont see a problem. Standby...for my next comments.

I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my Xterra in to be serviced as a preventative measure since I was recently informed of a radiator/transmission problem with the Xterra, Pathfinder and Frontier models 2005-2010. After speaking with my neighbor who also has a 2006 Xterra and replaced his radiator; I decided to have my radiator replaced as well (even though I experienced no problems with it) just so I could prevent any infusion of coolant into the transmission.Much to my surprise Nick called me with the bad news that damage was already done & would cost $6,800 to replace the radiator, transmission and fluids. This also included labor costs. Being fearful of a potential problem I did not want to wait 2 weeks for both the arrival of a new transmission & the mechanics return from vacation; I chose to take the vehicle to another shop. At shop #2 the mechanic informed me there was nothing wrong with the transmission and could not see what the mechanic at Nissan (Greg) claimed to have found; e.g. leakage of coolant and lots of rust in the transmission and on the fluid stick. He did however, find a petroleum based substance in the radiator and was his opinion that oil was placed in the coolant.Upon having the radiator flushed & bypassed from the coolant entering the transmission, replacing the thermostat & radiator cap (due to damage of the rubber seals from the oil) the cost was $677.84 with labor included; an expense I should never have had to endure. On Nov. 8, 2017 I spoke with Jack **, MGR and shared the findings of the 2nd mechanic. In a nutshell he basically told me he could not help me and stood by his mechanic’s findings. He went on to say “Sorry for your loss” and “If the vehicle was running good at this time he recommended that I sell it”. I have always trusted Nissan to provide excellent care and stand by their products. I have had my vehicle serviced only with Nissan for the past 11 yrs; with Montrose Nissan for the past 7 years. I am sorry to say “they have certainly dropped the ball this time” and me being the loyal compliant customer will not be returning from this point on.

We ended our lease with Nissan through NMAC and had a balance due on our mileage. When we turned it in we bought TWO NEW ROGUES. Since we send monthly payments toward the balance on the lease instead of paying it all at once, they notified the credit bureau saying we did not pay the balance! We are paying them for three cars! Also, when we bought the cars they did not clean them meaning there is residue on the windows where the stickers were. Not even one follow up call, no notices for check ups. Really lousy customer service AFTER you close the deal. Totally disappointed. Cars run fine, the way they treat people is the problem. We will not buy from Nissan again.

As a person who purchased six (6) high end Nissans, I was treated like crap when I lost my job. The payment extension that was supposedly mailed out didnt show up. After 2 weeks and at least 2 calls, Im getting really frustrated. It took nearly 3 weeks to receive the one (1) sheet form. A few days after not receiving the paperwork, I called to request extension form be faxed to me. A few days and three calls later, I finally received the fax. I signed and returned immediately using priority mail (2 day). I confirmed with USPS that the package had been delivered in specified time. I had verification of receipt, and verbal confirmation after calling. Nissan did not process the paperwork for over a week after receipt. The form is one sheet of paper, and I returned it before specified return date, despite Nissans 2-week delay in sending.Lo and behold, I see my credit report and it has a 30-day late mark. I call Nissan. The representative stated, The return date doesnt mean we wont mark you late if we dont process your paperwork immediately. I tried disputing and writing a letter of dispute. However, Nissan just changed the date of the mark on the credit report. In fact, the date was changed 3 times, changing the 30-day late from from Jan. - Feb., Feb - Mar., Mar - Apr. Finally, I contacted the Better Business Bureau. After an inquest, the late was changed to January again; I just became tired of trying to fix the lie. Im not going to even get into the nightmare with Nissan sequel a year or so later, when the car was stolen. I really hope there is a class action lawsuit soon...Im in!! Nissan no more!!! If anyone knows of a class action lawsuit in the midst, contact me, please!

TITAN XD – I was very satisfied with my purchase, it was beautiful! Black Platinum Reserve. 5.6 gas v8. Things were fine the first 3 months but then the right around view camera started intermittently work. The A/C would blow cold air for the passenger side, the air conditioned seats did not really cool your tush much. Do your homework, these trucks depreciate astronomically, 53K retail, trade value 29k-36, I had mine 7 months and it had 3k, demo model, I had 8k when I traded. Get out while you can folks. I had a Pathfinder two years ago and it was riddled with issues. At least Nissan is consistent.

Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)When I picked up my car, I feel there is gas pedal delay in the initial acceleration (between 800 and 1800 RPM). On minutely trying to identify, why there is an uneasiness for me to drive, the usual resistance in the gas pedal that is altered, and the pressure I usually put on the pedal has changed, and which started to get annoying. Usually I use 87 octane fuel. This time I filled 91 octane fuel, still the acceleration is identifiable. Usually I drive in ECO mode, which is sluggish. Normal is better and Sports mode is usually quite peppy.After trying all the combination, I realized this the feedback/resistance, may have been altered. Dont know how and why (forgot to mention I had also asked for bronze cleaning on the car). Dealer has failed to understand the point and they keep on telling me about sensors and error codes. What I realized after studying the matter that the sensor and codes will work nice, when the pedal recognizes the press.Concern of mine is the pressure is gas pedal stars identifying the press after a small delay (maybe we are talking about 5~7 millimeters). Why I am concerned: I have to press more gas pedal now to get to my normal driving habit for years/decades; I am quite concerned now if this pedal will have more issues to offer; Since the pedal feedback/resistance spring may have altered, it may happen, that say when in highway, it will get stuck to a position and send incorrectly send sensors of pedal being pressed even after removing feel from pedal. Now I feel little unsafe in this car. More details can be shared on request.

Weve purchased our Nissan Primera 1.9 dci on June 29, 2007 in Hungary as a new car. Dealers Address: Nissan Balogh, H-4431, Nyregyhza, Lujza utca 19, Tel: +36 42 595 115, Fax: +36 42 595 114,). Our former car was a Nissan Primera, too .Last week we were going home by car with my two little sons when suddenly thick smoke came from every vent of the car. We could hardly breathe and my children were shocked. It was really frightening and the air bag alarm went on. Thanks to my composure I switched everything off and we left the car. I called a trailer as I didnt dare to restart the car. They took it to the Nissan service. It turned out that due to an electric circuit, all the wires got fire and they burnt down. I simply dont understand why the circuit breaker (fuse) did not work?The Hungarian Nissan service says that they cant give a proper explanation for this failure. My sons and my life were at risk. What if the fuel gets fire and the car explodes? We bought this car as a family car as we believed that a Nissan is a reliable and safe car for a family with kids. Now my cost would be about 300.000-400.000 HUF (1.000,-1.400, ). Im not able and not willing to pay that amount for the repair as I believe that it is a faulty construction. I want an explanation for the accident and a refund for my loss!

I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruway Nissan in Newburgh NY. Now, a year later, I’ve noticed my FM reception is on occasions full of static. Initially, upon a service appointment, I was advised all was fixed with a computer update. Not so! The problem continues as my car made a repeat trip to the dealer only to be told that there is no problem with the antenna or connections. They refuse to replace the radio even though it’s under warranty with less than 10k miles! Buyer beware! Buy elsewhere.

My 2002 Nissan Frontier automatic transmission RWD VSS sensor failure caused sudden acceleration and deceleration. I found out the hard way how deceitful lying BS run around crap NORTH AMERICA CHARITY THE BIG BOSS. SUCKS!!!! When my truck rolled off assembly line and off to the dealers the first sensor was changed as was the tranny. Then a second sensor and tranny the same year and third time’s a charm at last the final sensor and tranny for the 2002 Frontier XE. Amazing. I loved my truck. Have all documents. It has only 58000 miles on it and lucky me there are aftermarket parts or a part you can buy to replace my sensor. Why I wonder? Why would Nissan change the sensor and tranny three times on their 2 RWD automatic Nissan Frontiers? And why do they still have parts for second tranny and third but not mine??? The Nissan Xterra same tranny and sensor issue. Truck suddenly lost all speed on highway. Crawled. Not sure of speed. Speedometer wasnt working. Then coming off the nearest exit take off so fast. Had I not had two new rotary and brake pads installed I could have been killed as well as the persons unlucky enough to run into me. Once off the exit on back roads truck was running like ** but I made it to AutoZone which by the way is free unlike Nissan expensive BS. Put your car on their computer - Code came up. VSS. Vehicle speed sensor. After three unsuccessful attempts to attain my sensor I was finally told by Nissan they no longer made my sensor? Just mine. The other two for my truck with different tranny and sensors in stock? WTF AM I MISSING SOMETHING HERE FOLKS? From July 30th 2015 to September 11th and Charity said truck was too old and that Nissan wasnt doing anything for me. I implored Charity that it was unfair that only my sensor was discontinued but same year truck were available??? She said she was sorry and I said “When this goes viral Internet TV etc. etc.” and my lawyer she had a chance to do the right thing and make it right 6500.00 and I was out of her hair and they could have my ticking time bomb. Anyone interested in contacting Charity instead of the months of BS and run around she can be reached at this number **. I also have a Facebook page set up using Nissan corporate pic with sucks across the name. Please like, share your problems there. We can knock these rotten sob on their **!!! Fight with me and maybe we will actually get whats fair.

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.

Purchased a 72 month, 100,000 miles extended protection plan from for a used Nissan Rogue on March 3, 2012. The car was two years old, with 29,655 miles on it. The dealer offer a 72 months plan at time of purchased as a good assurance in case of unforeseen problems, etc. Sounded like a good idea, 6 years protection especially as the car gets older and parts might be prone to failure. The problem arose when I took the car in to be repaired April 3, 2017. They told me the plan had expired. The car doesnt have 100,000 on it yet. The 6 year plan begins on date of service not date of purchase. So, according to Nissan, I paid for a protection plan 2 years before I bought the car. On the form, it is clearly marked 72 month, 100,000 miles, whichever comes first. Not so clearly is that protection starts at in service date. How does this make any sense? I think its contradictory. How can you label a plan as 72 months, when I didnt own the car on 2010. Ive put in a complaint to Nissan, but am not expecting satisfaction. Anyone else have the same situation?

Had a brand new 2012 Rogue Transmission blew, now bought a 2016 Altima and same problem with ct transmission. It blew, AND VERY SAD WITH THE quality of Nissan. Its getting bad. I think soon if problem happens again I will return car and have it get repo and will never get into Nissan again.

I purchased a Nissan Rogue in 2014. I absolutely loved my Rogue. Until one day I was driving and the rpms revved up and then started slowing down. My husband had to come follow me home so I didnt get slammed. My Rogue only had 90,000 miles. I called Nissan and was told, Oh you are out of warranty, sorry cant help you. I lost my job and then the bank took my vehicle. It has destroyed me financially. I was told that until people die because of these bad transmissions Nissan will never do anything about it. I will never be able to buy a car again because of this. I am 58 and always had good credit until now.

I first contacted NMAC on Feb 24th, 2014 about a deferral for my loan of my 2013 Nissan Sentra SR because I lost my job. My account # **. I was given a 2 month deferral on my loan that day. The original rep I spoke with said that I needed to sign a document and send it back for their records. I was asked to send the document back before March 4th or my account would be late and I would be assessed a late fee, which I had agreed to. I called back on the Feb 28th because I hadnt received the document yet and it was getting close to the deadline of the account being late and I didnt want to get a late fee. The rep I spoke to on the 28th said the document was sent on the 26th and I should receive it any day. I was also was told the whole process would take 2 days. The rep I spoke with said he was waiving the late fee because of this delay. I asked if the document could be faxed over to me to expedite the process. I was told an original signature was needed so I couldnt get it faxed. Finally on the 6th when I still hadnt received the paperwork, I asked again if the letter could be faxed. At that time I was given a fax number and was told a late fee would be assessed. When I told the rep on the 6th that my late fee was supposed to be waived, she told me the paperwork I was signing specifies I would be responsible for any late fees. I signed the paperwork and faxed it back and also mailed it on the 7th. Im writing this today because I just received the document on March 8th and the envelope was post marked March 3rd which means it wasnt sent out on the 26th like I was told and I was going to be late anyway because of the 2 days it was going to take to process and now there is a late of $22.00. I am requested the late fee be taken off the account effective immediately due to the lack of urgency on the part of NMAC. I am very disappointed with service I have received.

Hello Im owner of dealership for past 12 years. I been we sell all models of cars but I will never ever ever ever buy another Nissan with cvt transmission. They are nothing but junk junk junk. Past 5 years I have purchased over 20 Nissan Altima or Rogue or Sentra with cvt transmission. Same day I sell, second day I have to tow the car back to lot. Please dont give Nissan Corporation money even if your car goes bad. Dont make no more payment on piece of ** Nissan junk.

I purchased my 2017 Nissan Murano on 2/27/17 from Frank Fletcher Nissan, Joplin MO. Prior to 5/8/18 (I do not have this date or who I spoke with at Fletchers) but I stated to them when my husband drove the car and placed his arm leaning on the center console the drivers seat would rub against the console causing this annoying squeaking that was continuous until he changed positions. I was asked if my husband was a bigger man and I said yes 63 230 lbs but what does that have to do with it? He stated they have had several complaints about this and all the men were larger. I said that is no reason for the seat to squeak! We had other vehicles & not ever had this issue. So on 5/8/18 I took my car in and the service dept said they could and I agreed to let them install washers to tilt seat slightly and prevent rubbing.This seemed to work briefly but then it started again. Nothing like before but still it should not be happening. So I went back again to report it. This is my 1st brand new car and this should not be the way it is & I have never had a car that had this issue and I am sure I could have bought any other car & not had this issue. So I said if you cant fix it who should I speak with that might be able to assist me and at that time he gave me the 1-800-nissan-1 #. On 6/6/18 I contacted the 800 Nissan consumer affairs and the person I spoke with said they will send case to regional consumer affairs specialist to get in contact with dealer and investigate giving me a case # ** from agent #**. on 6/8/18 I spoke with regional affairs rep and he had authorized technical resource to talk with Fletchers and that my car was under warranty so call and make an appointment to take my car in. 6/8/18 I called Fletcher for an appt. They said they will need my car 1/2 day but he will get ahold of Regional consumer affairs and find out how to get set up with tech. 6/11/18 Fletchers called. Will get tech line assistance with them to get help on resolving problem. Appt set for Wed, 6/20/18, 10 a.m. 6/20/18 took car to Fletcher Nissan Joplin, MO. Service manager said will contact tech line and see what they can do. He came back to get me in just a short amount of time and said I could take car and he would call me to bring it back in once tech line calls them back to let him know how to resolve. On 6/29/18 I receive a call from Fletchers customer service dept asking if my problem was resolved to my satisfaction and I said no and explained I was still waiting to hear back from service dept at which time she transferred me over to the head of the service dept.The man said he had spoke with tech line and they were not to modify seat or replace it. He was told it is a characteristic of this vehicle. ARE YOU KIDDING ME!! At which time I told him I would NEVER purchase another Nissan again and it is a shame because my sister bought one just like mine because I liked mine so much until this and now they will never buy another Nissan either. I called 800 Nissan back and spoke with agent #** and asked for a supervisor. He said he will have a supervisor call me back no later than tomorrow. He did have me explain to him my issue so it could be noted prior to supervisor calling me back. 7/12/18 a supervisor called, left a message on my phone and said the dealership provided me with correct information. The vehicle is operating as designed and it is a normal characteristic. They will follow up with me tomorrow to make sure I received this message.7/16/18 Sammie called and I was not where I could talk so told her I would call her back Tuesday at 10 a.m. She gave me her direct #. 7/17/18 Sammie called me back at 9:40 a.m. Said all she could do was restate what I had been told which was it is a characteristic of this vehicle. I said I knew of other people per Fletcher dealership in Joplin that are having this same problem but I also know it is not every car since my sister bought the same vehicle due to my recommendation and hers does not do this so how can you consider this a characteristic. She once again said it is a characteristic of this vehicle. Call was ended! Case # ** 7/17/18 I called Sammie back. Left message to call me back - no return call. 7/18/18 called her again leaving another message with my # to please return my call and to this day still have not received a return call.

Ive had the privilege of driving 3 Nissans because our family owns 3 models: a Sentra, a Vanette and an Exalta. I first learned how to drive using the Vanette. Simply put, its my favorite car brand. Ive also had the chance to drive other car brands, but I just dont get the same feeling as when I drive a Nissan. Ive been driving for 12 years and I hope that when I can finally afford to buy my own car, therell be an awesome Nissan car waiting for me to buy it. BTW - that Nissan Juke advertisement with the typo was genius. Kudos to Nissan for thinking of something brilliant to promote their SUV. Cant wait to see what they have to offer next!

I have a 2012 Rogue which I got brand new from a Nissan dealership in Virginia. I now live in California. Have 80K miles on it. 4 years and 2 months later, one minor part, and TWO major parts had to be replaced: the Mass Air Flow Sensor, the Torque converter, and the air-conditioning compressor, the last two breaking down at the same time. NISSAN wouldnt refund the repairs because they say the job was not done by their certified NISSAN dealer mechanic, who, by the way, couldnt figure out the first time that all they needed replaced was the Mass Air Flow Sensor, and some other part, which their expert they flew in to California from somewhere had to figure out for them. Its out of the Lemon Law period, by the way. I will not recommend ANY Nissan to my worst enemy.

Cliff notes: No email available to communicate with the corporate office concerning warranty work. You have to use a call center that is slow, cumbersome, and not proactive. Wish we would have stuck with purchasing tried and true Chevy C2500, Ford F250, or RAM 2500 diesels. We purchased a 2018 Titan XD Pro4X (Diesel) truck for our small construction company. The specs matched our needs though the reviews were not as strong as we would have liked the price was appealing and the reviews were not terrible. The size was more comfortable than the C2500 and F250 we have in service.At 30K miles we received both ABS and 4WD warnings after traveling 300+ miles that day. The engine was fine just no 4wd or cruise control. The dealership advised we were fine to continue our trip and to come in when back in town or we could go to another dealership near us if time allowed. Over night the error reset. The dealer said to bring it in when back in town the computer would let them know what need to be repaired on the drive train.On our return trip the error happened again at around 350 miles and again over night it reset and was fine. The trip to the dealership was inconclusive and I was advise to drive around until the error happened again even though that might be over 300+ miles as 5 things might be causing the problem and they could not test each of those components to rule them out. That effort was too intense for them. Thus the call to corporate to report the dealer would not take action on what my local mechanic found on his diagnosis machine. What a run around. The non dealer shop received the P1819 Shift ACT CIR Malfunction detected in the transfer motor circuit error and advised that should be too touch for a certified mechanic to figure out.Finally I have convince the dealership they needed to do more for me and they are taking the truck back in and are prepared to trace back the error and replace the transfer case in the event it is the culprit. This was after I paid our local mechanic to diagnosis the problem and the local service manager had twice refused to perform further repairs until the truck failed again. The only response I can get from Corporate Nissan is to call them. When calling I am referred back to the dealer and am told they have no access to the dealerships efforts though we have Nissan Connect which reads what maintenance and system status in on the truck. Shame on us for choosing Nissan.

2011 Nissan Versa Needs New Engine - Check engine light was blinking, engine started to run rough so I had it towed to a reputable mechanic in town. I was told the #3 cylinder had very low compression and needed a new engine. With only 77k miles how could this be? Called Nissan and told me to take it to a Nissan Authorized Dealer for diagnostics, so Consumer Affairs will review, which I had to tow it there and pay another diagnostic, only to have Consumers Affair deny any assistance for a new engine, because it was outside the perimeter of being out of warranty, pre-owned and I wasnt a loyal Nissan customer for maintenance (I just got the car over the summer). My daughter previously owned the Versa and loyally took it to a Nissan Dealership where she bought it. There have been several complaints of low compression issues not only for Versa but other Nissan models. Although Im sure they are aware, they will do nothing about it.So Im stuck with having to pay for a new engine or dump the car! My son went from excited to drive a newer car to disappointed. It is no longer operable. Had I not paid off the car when I purchase it from my daughter ($5100 left to pay) for my son, she would have had to make payments to the bank for an inoperable car. I was so adamant about my son (new teen driver) having a newer, safe car, certainly wasnt expecting a Nissan vehicle to need a new engine with only 77k miles. Thought Nissan are supposed to run much longer. Very dissatisfied with how Nissan wont back their product.

I bought a 2014 Nissan versa note from dealership on June 9th 2014. I signed the contract and took it home that day. A week later I took in my down payment and signed another contract to reflect that. A week later I get a letter from dealership saying my loan was not approved and I needed to return the car within 48 hours. I called the finance office and was told they were working on it and would call me the next day. The next day I received a phone call saying they got my loan approved and I would have to come in and sign a new contract...which I did on June 30th. From June 30th to august 28th I was waiting for title, plates, payment info etc. from the bank. I never got those things. Instead, the dealership came out in the wee hours of the morning and took the car. Apparently because my loan was not approved. I have contacted legal counsel and will fight this.

I have a 39month lease on a Rogue - 4 months before lease end, I had to replace all 4 tires. So I did, at a cost of over $600 from the dealer. And whoever drove the car in/out of the service area put a big scratch on the back corner bumper. I had the lease inspection a few weeks prior to turn-in date and it was noted that the tires were mismatched (they put on H speed rated tires instead of S speed rated) and that I would be charged $628 for new ones plus another $100 to fix the scratch. I called the dealer since they were the ones who put the new tires on (and the scratch). They replaced the four tires with the right speed rating and fixed the scratch. I was assured that everything was taken care of and all I would owe was the disposition fee at that time. And when I turned it in, I was assured again that everything was taken care of. I always serviced the vehicle on time, kept it super clean and even turned it in 7,000 miles under the allotted amount. I got a bill today from NMAC for $1,198.80 for new tires and the scratch, plus the disposition fee. Of course, there is no contact phone number or email on the bill (I did find a number to call via searching the internet). I have contacted my dealer first and can only hope they will help resolve this for me. I am physically sick to my stomach and will never, never, ever lease again (especially from Nissan)!

Paint is flaking off the front quarter panels, hood, area around the windshield, and the roof. Paint bubbles up and then flakes off. I have called Nissan Consumer affairs and was told to take it to a dealer for a diagnosis and then call them back. They said that they hadnt had a lot of calls for this problem on a Pathfinder. I have seen several complaints on the internet about this same problem in the exact same places on the vehicle. I am taking it to the dealer for their diagnosis and will call consumer affairs to see what can be done.

We bought a 2013 Nissan Pathfinder on January 1st, 2014. It was brand new and had been driven, but you could see that the sunroof had something wrong with it because there were water stains on the inside and since it was the panoramic sunroof that does not open, there was definitely an issue with it. The dealership assured us that they would fix it before we drove it off the lot. We trusted that when we finally were able to take it home that it was fixed right and would last. Fast forward 5 years and now it is rusting all around the sunroof and we have been told that the entire roof needs to be replaced. This is a 5 year old vehicle that has no rust anywhere else and has been garage kept for the majority of the time we have owned it. I spoke to Nissan consumer affairs and after going through all their hoops for a diagnostic, they informed me today that they would not be financially assisting me in fixing an issue that is clearly their fault. It may have taken five years to surface but I should not have to pay almost half of what the vehicle is worth to fix a rust issue that was caused by their repair job. Its a disgrace and although this is my fourth Nissan and I have been happy with this Pathfinder I will never buy another Nissan. I cannot believe how they treat their customers when there is a problem. They are awful. Stay away!

I bought a 2018 Altima with 40000 mi on it. Just rolled 87000mi and the CVT (transmission) failed. Spoke with Nissan consumer affairs and after they acknowledged issues with the CVT in specified models including Altimas they refused to even partially offset the cost 4000.00 to replace the CVT due to it exceeding the 60000mi warranty.. BUY AMERICAN. At least then you have the protection of a 100000mi warranty...

I have recently had a terrible experience with my 2009 Nissan Rouge CVT transmission and working with the Nissan customer service you should know about. This issue is not new to Nissan. In fact Nissan extended the warranty to 10 years 120,000 miles. However, they never notified customers about this issue until they start to having a problem. Our problem came at 123,000 miles. If you go to Nissans website http://www.nissanassist.com/ProgramDetails.php?menu=2they state that they will provide financial assistance for those customers who may be beyond the warranty period. Nissan just called to tell me that they will not provide any assistance. What a crock. I came to find out that many people who own a 2009 -2013 Rouge or Murano will have issues with their CVT transmission. For those who own Rouge or Murano made between 2009-2013 have your transmission checked out before the warranty expires.

Where do I start. Went to buy a car and the one sales person told different prices. The service department wanted to charge $10,000 for repairs. Went and got a second opinion and it cost $272 to repair the issue. Then presented the information to the dealership service dept and they still held true that the engine needed to be replaced. So this is a buyer beware and service beware. I also witnessed them not wanting to replace a recalled piece on another persons car. Location is Classic Nissan of Newport News in VA.

I recently traded in my 2012 Nissan Versa for a 2015 Nissan Versa Note with the Woodfield Nissan dealership in Schaumburg, IL. There was a promotion being run in the Spring wherein Nissan was paying a few months worth of monthly lease payments if satisfied customers were willing to buy or lease another Nissan from the company. I went to the dealership and drove off in my new car. I asked MULTIPLE TIMES, when I traded in my vehicle, if they needed to inspect the car before accepting it in order to properly negotiate my new price/payment. I was repeatedly told that either it didnt matter or that there was nothing to worry about. There was no further explanation given. I am on my 3rd consecutive Nissan (1st Nissan was purchased used, then 2nd and 3rd were leased new) and my husband also has a Nissan Altima. We have never missed, nor have either of us been late, on one payment. NOT ONE. When my credit was run at the dealership, it came back in the top 12% of everyone in the country. 4 months after leaving the dealership, I received a bill from Vital Recovery Services, apparently the go-to creditors for Nissan Motor Acceptance Corp in the amount of $200-$250. I called Vital Recovery Services and was informed that there was Excessive Damage to my previous lease. I had not received any notice of this debt prior to the letter from Vital Recovery Services. This was the 1st letter I received from Vital Recovery Services. I offered to pay the debt immediately, before even investigating, if (and only if) my failure to pay immediately would cause harm to my credit history and/or credit report. I was told, by two different customer service specialists with Vital Recovery Services, that I would NOT have this debt reported to any credit agencies. After further research, apparently all leases are inspected by an outside company (meaning that the individual dealerships dont have any part in the decision-making process in regards to the condition of the leases turned in). They have a $500 credit for damages that they give to each customer turning in a lease, and I had somehow exceeded this amount by more than $200 (amounting to more than $700 in damages). Now, my MAIN GOAL of my new lease was to get a monthly payment below $200 (which I was able to obtain). So, it stands to reason that a bill for over $200 would cause me distress. But, I am in the process of buying my 1st home so I paid the bill just to remove any chance of having a negative mark on my credit report. I was told that I wouldnt from Vital Recovery Services and thought that would take care of the problem. Even though I searched online and found hundreds and hundreds of dissatisfied customers who were in the same situation of owing Nissan (and by proxy, Vital Recovery Services) hundreds of dollars for unspecified (and according to everyone we spoke to, undocumented, or at least we were not given any detailed information on the documented damages), I still just paid the $200 - $250 debt so that I wouldnt have issues with obtaining the best possible mortgage rate. But, when my mortgage broker/bank put together my mortgage I had to write a detailed explanation of why I had an outstanding/negative mark from Nissan/Vital Recovery on my Credit History Report. Its bad enough that my husband and I, in our early and mid-thirties, have vowed NEVER to purchase a Nissan again in our lives (as I stated above, we already have owned or leased 4 in the past 5 years between the 2 of us), but paying them off without too much of an argument after my first received collection letter STILL didnt remove the ONLY negative mark on my credit report. Typing this very long review of Nissan is fueled by anger, as is the complaints I filed with the BBB against Vital Recovery, Nissan Motors, and Woodfield Nissan. On top of that, our new Versa Note is making some loud noises and I am so livid. Im dreading the day I have to bring the car into the dealership to get it fixed. Hopefully that goes smoothly but I will amend this review as warranted.

Transmission on Nissan Rogue 2012 failed out of the blue! No warning signs, dashboard lights, etc. 83,000 miles! 6 years old! Should not need a transmission! Contacted their complaint department and after 3 days they stated that Nissan was not able to help with the situation. Nissan does not stand by their products. NUMEROUS reports have been made about their failed CVT transmission. Very very dissatisfied customer! Was quoted $3500 plus tax by a Nissan dealership.

I am working in Turkish Airlines from Turkey. I want to explain my complaint. I have a Nissan Juke which has features 2012 model, 1.6 automatic transmission. It is now in 39000 km. When I went to periodic maintenance to Nissan Yzbaolu Service Center for 45 000 km maintenance, service consultant said that there is a problem with automatic transmission in my car and he send my car report which includes VDR data etc. to Nissan Center for Turkey. And they said me that I have to change my automatic transmission.Nissan Turkey gives me offer that it can be changed my automatic transmission with 5500 cost TL (Turkish Lira) approximately 1900 $ in Turkey. I made all periodic maintenance in Authorized Service Center and it is just for age and not having huge km. It is very, very little usage. How can it is possible to failure? I dont want to pay this cost. This has caused so much stress on me and my family. It has to be free for changing transmission or very less cost. Could you evaluate my complaint? Please help me and if my issue is not related with your department and emails account, please inform me that the correct email address.

Called Nissan customer affairs, opened a case about my Nissan Rogue. My transmission went out on the freeway, had it towed to a transmission shop to have it looked at and repaired at A+ transmission- a national known place. Nissan told me they will not pay the shop nor reimburse me. I have always been a Nissan customer. I have always told everyone Nissan was the way to go when buying a car. Now the hell with that. I telling everyone go Honda or some different other than Nissan. Nissan are piecce of ** cars. Calling opening a case is a waste of time and effort. If anyone has a Nissan trade before anything goes wrong.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

******************************************************************************************************** Published on other sites: https://www.yelp.com/biz/nissan-of-queens-service-ozone-park ********************************************************************************************************I have been taking my 2014 Platinum pathfinder since August 2017 for issues with the vehicle jerking and giving trouble to start. I was told the pulley kit needed to be changed. The following week the suv would not turn on,once it was on the engine light came on. I took the truck to Nissan of Queens , left the truck there for 2 weeks till the transmission came in. When i got my vehicle back i saw my push bar was dented on the passenger side. I took the vehicle back on Monday because it was picked it up while they were closing up so rushing it was not noticed until i got home. The manager Ravi said they were not responsible for the dent. ( My vehicle is always parked in a private driveway and did not have any dents on it) . I called another manager there Sando about 6 times left messages till now i never got a call back. I took my truck back the following week Sept 6th for jerking issues and i saw now they take pictures of each vehicle that goes in for service. They told me they cannot find anything wrong so i contacted consumer affairs. After calling them 3 times i finally got an appt for 10/4/17 . I met with the consumer affairs and as i sat down with him he told me he was only there to discuss the truck. I then realized that the manager Ravi had briefed him on the dent on my truck which occurred on Nissan premises. He told me he would take the truck for a test drive and will let me know what the issues are once he returned. He came back and said he did not experience any issues and he couldnt do anything. I explained to him i spent over $50 K(paid off in 14 mths) on this truck which i only have 3 years now and i was having all the same issues as before. He then told me he would check the fluids after 45 mins he came back and said he found debris in the pan and he would need to order a new transmission. They gave me back my truck 10/4/17 with all the same issues. I left numerous messages for consumer affairs but have not gotten a call back as to when my transmission will be replaced. Now 10/17/17 my daughter got into a accident because when coming to a stop the truck started jerking and hit the vehicle in front of her. I left another message for consumer affairs and awaiting a call back. I am still driving a faulty vehicle and a accident occurred because the the cvt transmission jerking. This will be the 3 rd transmission in 3 mths. Nissan should not be selling vehicles with faulty transmission.

We purchased a brand new 2015 Nissan Rogue in September of this year and were experiencing radio issues from the day we left the dealer lot. It came in very static sounding and we thought maybe we were just in an area with poor reception. As we continued to drive the problem continued in various areas. The sound is so bad that we dont even use the radio. Were forced to use the free XM subscription that is almost expired or the CD player. We brought our car into the dealer of purchase and they claimed to have fixed the issue but we still had the same problem. Being that the dealer we purchased from was far from our home, we took it to another dealer. It has been back twice since then and they have not been able to fix it saying that Nissan needs to release a software update and until they do that the problem cannot be fixed. We were given Nissans number to follow up with them and today (11/19/15) I received a call with the regional consumer affairs representative pretty much telling me that they dont have a solution. I asked her what the timeframe is and if they would offer any other answer besides others have been complaining of the same issue and theyre working on it but she kept repeating the same thing. No timeframe, no resolution, theyre working on it. I even asked if they would cover the satellite radio until the software update comes out to fix the problem and she said they would not. So now if I want to listen to anything besides a CD, Id have to take out more money to pay for the subscription. I completely understand that this isnt a mechanical or safety issue but when consumers are spending thousands of dollars on a brand new item that is warranted to work in a specific manner and the company is not standing behind their customer service, this is absolutely outrageous. I have never heard of something like this before. I paid for a brand new, fully functioning car and that is not what I received. Nissan should be truly ashamed at themselves for selling products like this and not even offering a resolution in the meantime. Horrible quality control, horrible customer service. I will definitely think twice before purchasing another Nissan specifically due to their poor customer service.

My daughter purchased a 2013 NISSAN SENTRA in November of 2013. In May of 2014, out of nowhere, the car transmission started slipping after 10,000 miles. She immediately took it to her dealership and they proceeded to diagnose the problem. I was advised that there have been some problems with the CVT transmissions, but they were working on them. Once sending proper testing documents to Nissan, the dealership replaced the transmission. It is a major concern of ours that the same year transmission was put back in the car, after being advised that once the transmission is replaced there were very few problems with them.I thought that since Nissan was confident in their product, that there wouldnt be any reservation in extending the new transmission warranty. Not so. Unfortunately, she will be losing 10,000 miles on the transmission warranty as it will run at the same time as the whole power train warranty, 60,000 miles or six years. Maybe they arent so confident in their product after all, nor am I!!!! Will not be recommending Nissan to future buyers.

In November 2007 we bought our 1st and last Nissan. Against my better judgement, I relented and agreed to buy my wife her Nissan SUV. My reluctance was based on the cvt, which in my opinion was unproven technology. My fears were not unfounded. After 75000 miles of fair service the cvt issues began to manifest themselves in the form of a load clicking when cold. This load clicking is only under load or when car is in motion, also while cold there is a metallic screech or scraping noise on acceleration, and lastly a shuttering on acceleration from a stop as if hunting for the right gear to start out in.Wife took car to Mcgrath Nissan of Elgin Il for routine oil change as she always did, and asked to check for the noise, she was told “We can hear no noise but there is rust on your brake rotors and the rear pads are very low 1-2 mm. Do a brake job and see if your noise goes away. So I think for argument’s sake let’s do a brake job and eliminate their rederick. I performed a 4 wheel brake job pads, rotors, and hardware. Upon removal of said parts rear pads were actually closer to 5mm and fronts 10-11mm. But ok I bought the parts, let’s put them on. Guess what? Same noises and symptoms. Back to Mcgrath. Now we’re told $120.00 to diagnose problem.But that would go away if they found it to be cvt problem. I was confident they would find the problems to be the cvt and agreed.After letting car sit out and cooling down tech took for a test drive, and heard the clicking, and screech, but not the shuddering. It was his diagnosis the clicking is in the upper engine. Now how can this be if it only happens while transmission is engaged? We can pull the valve cover off and inspect the engine for $350.00. There may be varnish or sludge build up. The oil changes always performed on time, at your facility with your recommended oils how would this be possible? Well stuff happens Im told. How is it the noise only occurs while transmission is engaged? No answer. What about the screech? The tech said it is slight or faint and not bad enough for Nissan to warranty the problem. What good is a 120,000 mile cvt warranty if Nissan won’t honor it and repair a problem?In all fairness to Mcgrath Nissan they did waive the $120.00 charge for the inspection, when confronted with my disappointment in their product. And I do understand they dont want to get stuck with a repair that Nissan won’t reimburse them for. But at 76000 miles on a car to have a failure of the cvt that has been problems from day 1 for hundreds if not thousands of rogue owners, they obviously know there is an inherent problem with the first generation Rogue cvt’s as they redesigned them in subsequent years, and replace the catastrophic failures with the new design. There is no one in the world that can convince me that the Japanese manufacturers build quality is superior as I have had a similar experience with Toyota as well. MY advice is buy American, my friends.

I bought my Nissan Titan in 2017 with 100,000 bumper to warranty. Took it to Universal Nissan for my regular service 35,000 miles, and let them know we have moisture inside the headlight. They said they contact Nissan and the headlight was on order on 1/13/22. Called the Dealer and they said the headlight came in early March. Vehicle check in 3/16/22, called 4hrs later to check on the status, service advisor stated it should be ready in an one hour. In 30 minutes he called back stated that the headlight replacement was denied Nissan. They could not provide any paperwork why it is declined. They gave a case number that did not exist when I called Nissan Consumer Affairs. They finally called back 4/1/2022 stating the dealer denied the coverage not Nissan. The rep from Consumer Affairs stated that they will send a letter stating why it was denied. I bought 3 Nissans, never again.

My wife and I have a 2011 Nissan Altima on lease. Mid-2012 my wife was sexually assaulted IN the car. Think about this. Do you want to drive the car that the love of your life has been raped in? NO! After numerous phone calls to NMAC, we received no assistance. We were even in contact with Nissan North America. They tried to help us out by offering us a car at factory price. The issue was the early termination cost of the car. NMAC refuses to help in any way (they even said as much to the guy at Nissan North America). I understand that NMAC had no legal obligation to assist us in any way, but I feel that they could have done something from a humanitarian standpoint. I never expected them to say, Oh sorry, here is a brand new car for free. What I expected was some relief from the early termination fee. I cannot wait for my lease to end as I will NEVER conduct business with Nissan or their affiliates ever again. I will strongly discourage others from doing so.

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or cant help with this matter.Glory be to GOD. I received a call in 24 hours from the same advisor that quoted me the $4,300 dollar a day before stating Nissan will take care of the cost of my transmission which has 0 miles and I would only have to pay the labor cost and I also receive a warranty... I believe Jesus touched somebodys heart at Nissan Consumer and I thank JESUS for it. The labor cost is between $1,000 - 1,500 dollars but Im trusting that it will be fair. Im encouraging anyone that is having a difficult time with the repair of their car to Contact Consumer Affairs and see how they may be able to help them...

I have a Nissan Rogue 2013, took it to a dealer in Surrey at 96000 kms because the transmission seemed to be slipping, the service manager took it for a test drive. After coming back about 5 minutes later he told me the transmission was fine and I should just change the transmission oil. I did this and at 113,000 kms the transmission packed it in driving in downtown Vancouver with my daughter in my car. The top speed now reduce to 15 kms an hour. I managed to limp into a parking stall and got the car towed back the dealer.The dealer and the complaint department at Nissan are now telling me, “Too bad for you, this is out of warranty,” which it is! So I am now on the hook for a $4200.00 bill to get it replaced with no goodwill from Nissan or the dealer on a vehicle I bought new off the lot 4 years ago. I know they have had issues in the past with the CVT transmission so you think they might try to help out, I would never buy a Nissan product after this!

So, I had a broken coil spring on my 2009 Versa. I contacted my dealer and told him that my car only had 75k miles, and I thought it was crazy that a coil spring should break with so few miles. I am close to 70 years old, and I drive responsibly, avoiding pot holes etc. I was told by the dealer that this was not covered and it would cost me $450.00 to replace the springs. Being on a fixed income, I thought that was outrageous. I then called Nissan and filed a report, and a factory rep did check into it and again I was denied compensation of any kind. After much searching I finally found the coil springs on sale for $57.42 each, from another Nissan dealer. I also purchased the rubber seats for the top and bottom of each spring for $21.20. So, with parts, sales tax, and shipping my total cost was $147.32. I asked one of my family members if he could install the on my car and he said it would be easy, being that only one bolt needed to be removed before installing the rubber seats and springs. I left the car with him and within one hour he called me and said it was done. WHAT, that quick? He said that it was an easy job, and it only took him about 15 minutes to install both springs. I tried to pay him $50 and he said he didnt want to take advantage of me and handed $30 back to me. So I saved $282.68 that I would have had to pay to Nissan for the same work! I also should mention that my step son said he would like to do about 20 of these coil spring jobs a week. They were that easy! I understand that companies need to make a profit, but come on, this is over the top! This experience has turned me from a extremely satisfied customer to a skeptic about future work to be performed by the dealership.

Dont get electrical work done at dealer. The dealer cant find anything wrong. I have to jump start my car every time I need to go anywhere. They told me there is no problem with my battery and alternator.

Highly recommend you reconsider ever doing business with this company because they 100% do not care about customer satisfaction, customer loyalty, customer problems with their vehicles... Wont work with you to find a solution when they sell you a faulty product. Do NOT abide by their customer warranties. Its been 9 months of absolute hell with a brand new 2020 Altima. Completely appalled at the atrocities this company allows. Had so many repetitive issues they failed to fix and their only solution was that I trade it in so they could get MORE money from me! Completely disgusted with the dealership, consumer affairs and arbitrations.

Just bought a 2015 Nissan Rogue - Jersey Nissan. Problem with the transmission getting stuck and revving - like the car is stuck in neutral. The heater barely works and the fan turns up all by itself. Car is a lemon, want an exchange!

My car was bought brand new 2013 Nissan Sentra. The car has less than 68000 miles on it and the transmission has gone out. Nissan Corporation has been a complete nightmare to deal with. They will not stand by their cars even when there is a lot of complaints about this type transmission. I have filed a complaints. They are the worse company I have ever experienced.

The material from inside damaged pre-catalyst entered engine causing engine failure. Is Nissan going to repair my engine? There have been thousands of Nissans with this problem. Should I hire an attorney to help me?

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

Purchased new 2017 Altima July transmission had a loose bolt repaired. Two months later again transmission had to be replaced, still under warranty which will expire in another 3 thousand miles. Nissan will not replace or refinance. No explanation given - just no. I requested for them to extend warranty no response. Will never purchase another Nissan again... For $611.00 per month never again. Next car will be a Honda. Always good car!!!

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I own a 2005 Armada and the liftgate and rear window has not worked in several years. I thought it was just my SUV. But after reading about others with the same problem, it must be a flaw in the parts. It concerns me because it can become a safety issue. Has anyone looked at a recall on this issue?

Financed a 2013 Altima SV. From the get-go I had signs that CVT transmission is bogus. Getting onto the highway it would rev up to 5k RPM and not shift up every now and then. AC went out around 70k mls, would only work when Im driving. Then around 100k mls the transmission started having issues. Vehicle would just die when I come to a red light or stop sign every now and then. Then it got worse - if I slow down and do a california stop the rpms would drop below 1k and engine felt like it was going to die. Then finally vehicle just died when I came to a stop sign. I turn it on, runs fine, I put it in gear and it dies. Just jerks forward and dies. Brought it to Nissan dealer. They said needs transmission - not telling me what actually failed in the transmission. Mechanics do not know anything about transmissions.They rang up a $4500 bill for a new transmission. I could not afford this bill and they ended up getting me into ANOTHER CVT Altima. When I clearly told them I do not want a Nissan CVT but they said that is the only thing they can do. Without any other means of transportation I had to take this deal in order for me to keep my job. After getting a unwanted second CVT Altima - I started asking around. One of the mechanics told me you are suppose to change the transmission fluid every 6 months. Another mechanic told me its a sealed transmission and you shouldnt have to do anything to it. Another told me check it every now and then. Manual says to check it at 60k. None of the mechanics or service advisers gave me same story.Vehicle put me in danger by shutting down with 18 wheelers behind me honking at the green light. Vehicle is dangerous to drive as it is unstable in windy weather. The hood itself looks like its going to fly away by all the shaking its doing when you are driving on the highway. Now Nissan holds NO VALUE! Nissan corporation floods the market with cheaply made vehicles that break down and MAKE you get into another Nissan. The Nissan I got into 2015 was priced at $25,000+ retail. 4 months later with 13k mls - its worth $13000 at best. Now this is a $12,000 value drop in 4 months? Really Nissan? I ended up taking a repo on this POS. And guess what? When you tell Nissan you are doing a voluntary surrender - they put you on an hour wait or just hang up. They were so quick to take my money, but when I want to give them their POS back they drag it out. Come on Nissan. This is no way to treat your customers.No wonder your power train warranty is only up to 60k mls. Because you know your vehicles will not stand the test of time. Nissan is here for a quick buck. They put you in a vehicle that breaks down or loses value so quickly that you are always upside down. So you are either stuck financing another Nissan with a discount or taking a repo, or if you are lucky paying it off and dumping it as quick as you can. I was a loyal customer to Nissan for over 3 years. Never missed or was late on a single payment. Mandatory service at Nissan dealer and your vehicle breaks down at 100k? Your stickers should say Dont plan to drive this forever. Clean up your act Nissan. Teach your mechanics how to service your transmission properly or replace them when they break down like you expect. Nissan, you lost another loyal customer and I will never buy a Nissan product again. You should be ashamed!

We have a 2008 versus with a CVT-transmission that went bad at 120956 mileage. Faulkner Nissan diagnostics stated trans needed to be replaced for 3300.00. The extended warranty was for 12000 miles. We contacted Nissan to ask for partial assistance and waive the 956 miles. Our request was denied by Rachael from consumer affairs who states she makes the decisions to grant customers request or not. She stated that our vin-number was not included in the extension which is not true according to Nissans website. Ms. Rachael wanted us to have car re-diagnosed for 100.00 knowing she had already decided to decline assistance based on the false information about the vin - number not being included.

We would like to inform you that I am one of regular customer of Nissan Company from Kingdom of Bahrain. I was buy NISSAN ARMADA Chassis No: ** on date 28/04/2012, the most technical fault is air condition date of 01/07/2014. I did completely services. After that one year again same problem face. Again I was make service in your Authorized Services Center on 19/11/2015 replace as per related spare-parts. So that now again same problem facing. From the begin which problem face still not change. This time I met your Authorized Service Center. They are given me a high Expenses Quotation BD780. Therefore from the date of purchase always I was servicing your Authorized center only. They dont where is exact fault. In this regard please check your technical support and give me a valuable response.

I have tried to open an online account to make lease payment 3 times. Every time, there is some issue. This time they wanted my account number. I dont walk around with my account number, and the letter they sent, has a lease number, which I guess, is not the same. When I called the cust. service number, I was put on hold so long, I finally hung up. In any event, you can bet your life that they would not of given me acct. number over the phone anyway. I like my new car, but being in cust. service myself, I find it laughable that I cannot find good cust. service anywhere. Based on these three call, which took up 3 lunch hours to try and complete, I WOULD NOT BUY ANOTHER NISSAN, NOR WOULD I RECOMMEND THEM EITHER... LOUSY CUSTOMER SERVICE AFTER THE SALE... Typical!!!

We ask the salesman for a truck so we could have a tow pkg. He brought us a car and said that it could tow and he would have the tow pkg put on and give us extra money besides. He said the car had around 100,000 miles. That was where my husband and I failed. Not expecting liars for salesman. Older bald man, I don’t know his name. He will lie and tell anything, use pressure tactics won’t even try to find what youre really looking for. After the papers were signed he said oh we can’t do that. We went back the next morning to take the car back and to talk to the Mgr he said forget yesterday, I didn’t want to forget the day before cause I lost money. He said pick something else. I had to get something else and got less trade in and lost more money. The Mgr stuck with his salesman’s lies. I’m very hurt financially I traded a Toyota that was worth more by far. I’m very hurt and angry that this is their policy for selling cars.

I bought my Nissan Juke in August 2012 and have had no problems with it until June. I set up a recurring payment with Nissan Finance so that I wouldnt fall behind. When we fell behind 2 months, I found that the account never saved, although it said it did. My mom even went in and set up an account, which again, never saved. So we called customer service and a lady there set it up for us, so we thought we were fine. WRONG. Our car got repossessed last night because we were behind on payments. How? I dont know. The only to get it back now is if we pay the off the car in full. The card that was supposedly supposed to be on that account is still active, so whatever happened, is beyond me. This wouldnt be the first time Ive gotten such bad service from Nissan.

Bought my 2012 Rogue in April 2012. Its been a great car to me, love how it handles in the snow. Now in April 2017 and 72,000 miles later, I need a new transmission. Despite the fact that I did not buy the extended warranty, I should not have to replace a transmission this soon. Apparently there have been recalls regarding the CVT transmissions (Nissan is well aware of their problems) but my VIN was not included... Hmmm... I wonder why. Since it is out of warranty, I am not bringing it to a Nissan dealership for repair as they will only charge me more than my hometown garage. I am going to have the transmission replaced and then trade it in. Time to go back to buying American. Since I bought my Rogue I have recommended the car to so many people. Now I am sorry I did that. $4000 down the drain.

I have been a Nissan customer since 2004 and was happy with the brand until one of my Nissans started having issues. I purchased a Nissan extended warranty when the car was new and unfortunately it ended up being a waste of money. My car is a Roadster and it is making some loud noises during closing it and has excessive wind noise along with rattles. The dealer, St. Charles Nissan, said it is normal operation to avoid a repair under extended warranty. They even charge me a diagnostic fee for that. It is obviously not normal based on hundreds of top related online complaints so I contacted Nissan Consumer Affairs for their help. They basically said they can not force the dealer to do anything. Since they do not care about their customers, I will find another brand for our future car purchases.

I bought a brand new 2014 Nissan Sentra in 2014. Right off the lot with a brand new 2014 Murano to go with it. Well 20k miles later the gears arent shifting. My fiancé drives it less than a mile to work and back Mon-Fri and thats all. We drive the Murano more than anything. My mind is blown that I am being told that it needs a new transmission. SERIOUSLY not even 4 years of driving it and just hitting 20k and I basically need a whole new car. I still owe $15k on top of it all. Man they really saw us coming. Walked in ready to give birth wanting 2 fresh new safe vehicles for our baby and thats what we are sold. I will never recommend Nissan to anyone I know. I tell everyone the worst of it to make sure they arent being taken advantage of either. I am sickened by this dealership and anyone who has the heart to sell an unsafe vehicle to anyone walking through their doors. Reason of review: Damaged or defective. Monetary Loss: $15000. Preferred solution: Price reduction.

Nissan has produced a product with an obvious defect and has not warned their customers that if not repaired, then it can cause major problems with the transmission. I have had to pay over $5000 in repairs and rental cars for one month. There is a backorder on parts to replace the overwhelming amount of transmission repairs.

I own a 2012 Nissan Versa with only 38000.00 miles. The car broke down last week on me while I was driving. I had it towed to the dealership where it is still. There they say they cannot find out what is wrong with it but they too cannot get it to start. When I called them today they are now saying they believe it may be something wrong with the transmission. Thank god I bought an extended warranty on it. I cannot be upset with the service department as so far they have been very nice and I do have a rental car compliments of Nissan. But with this car having less than 40000.00 miles and the transmission going out already that is not a good sign. I love my car but if this is an indication of what is to come I am going to get rid of this car and will not go back to Nissan.

Over paid, harassed 8-10 times daily - You will be receiving my documents regarding payments on my NMAC, more than 10 payments. Oh but I kept getting calls that I was past due from indos. I’m ** pissed. I tried telling them, no one wants to listen. Well now I’m taking action, little they see the crap that finance companies can get away with. Oversight on NMAC on May 1 or 2, this total is not acceptable, reviewed prior contracts, all over paid. Recently, there were 179 complaints, same as mine. Be on the watch, facts about Nissan Blank. I’m pissed.

Stay away from Nissan. We purchased our certified pre-owned vehicle 8 months ago with 6,000 miles on it, and have had the check engine light come on 6 times. Each time, the Mass Air Flow Sensor being the error code. The dealership fixes it, but yet it keeps becoming a problem. The last time the check engine light came on, it stalled on the highway, nearly having us smashed by a tractor trailer. Yet, the dealership and Nissan continue to give us the run-around and refuse to cancel our loan, or provide us with a reasonable remedy, even after a formal complaint was filed. Do not buy any vehicle from Nissan.

I have a Service Contract with Nissan and is a joke. At 15,000 miles I was told that Regular routine issues like replacing an air filter was not covered. I was at Nissan for an oil change and after they were finished the Service Department presented me with a $300 bill. Air Filter, Brake Fluid; minor items. Then the Tires which is really the reason why I am writing. NISSAN ROTATED MY TIRES AND NEVER PERFORMED AN ALIGNMENT!!! I have spoken to at least 3 experts that informed me the tires were worn from the inside out. How CRAZY is this!!! I had to replace my tires for $700 just recently and have the bill now to submit the highest person that runs NISSAN. I want to be compensated for a pro-rate on my tires. I will pursue this matter with Nissan until I cant talk anymore. Literally! The sad part is that I am disabled and putting 2 sons through College so they get a decent chance in life to chase their dreams. I cannot afford these tires. Another sad issue is my Parents always owned American made Cars and I talked them into buying a Nissan Rogue and then a Sentra. How Sad! I want help with compensation on my tires. I have all the documentation.

2017 Titan, cannot control the a/c system. Passenger side might blow out 55 degrees and driver side at 90 degrees with the system set at 77. Took my brand new Titan into the dealer 3 times... NO FIX. Useless truck... Cant drive it with a/c putting out 55 degree air.

There was an issue with the transmission for this vehicle, hood. The hood of the vehicle seemed to appear loose all the time. When I would drive the vehicle the hood seemed as though it had been opened and not closed completely.

Over the past 12 years, I have purchased 6 Nissan vehicles, with the last being in May of this year. In all those years, I have never been late on a payment and have sometimes paid my loans off early. Unfortunately, I filed for bankruptcy two years ago, which was granted. The only thing I kept from that was my Nissan vehicle. In May of 2012, I traded my 2006 Pathfinder for a 2012 Rogue and received financing at 1.9% from the dealership in California where I had purchased several other cars. Since then, I have retired from law enforcement and moved my family to Bowling Green, KY. On 11/07/12, we went to the local dealership to look at the new Nissan Pathfinders. At that time, while investigating trading in our recent purchase for a new Pathfinder, I was told NMAC wouldn’t give me a reasonable interest rate again since I was lucky to get the one in May because of my bankruptcy. Having been a loyal customer and having spent the money I have with your corporation, I felt pretty cheap having been treated that way. If Nissan feels like they were doing me a favor for buying their vehicle, I will have to go somewhere else to purchase my next one.

I have purchased 3 new Nissans and financed exclusively through NMAC (Nissan Motor Acceptance Corporation). On one occasion, NMAC indicated that I was 30 days late on a payment. I had never been late on any of my other NMAC loans and explained that my check was mailed on-time like all the other payments. The credit department made it clear that there was no forgiveness for being late and never once gave me any benefit of the doubt. My opinion is it doesnt matter if you have never been late and its all about the money to them. If they give you bad marks on your credit (which last for 7 years), then the next time you finance via NMAC, they can charge you higher interest rates. Its a scam, so please be extra careful. Check and double-check any payment you make. Dont assume that NMAC is on your side. Hell, Nationwide is not even on your side, but Ill post that bad experience in another article. So it has been 6 years and 6 months, and the bad credit mark from NMAC should be dropped off at 7 years. I am in the market to buy a new car again, so I called their customer no-service department to see if they would give me a courtesy pass and remove the bad mark that they reported on my credit report. They created a case number, asked me to call back in 48 hours, and turned me down again. I will never buy another Nissan again. Note to the world, you can dispute an item on each of your credit reports (Equifax, Experian, and TransUnion); and if NMAC doesnt respond within 30 days, by law, the item must be removed. The only way to teach Nissan and NMAC a lesson is to buy with one of their competitors. Also, if you happen to know someone or have the ability to get a message to Nissan headquarters in Japan, tell them that NMAC doesnt represent the company well. Tell them NMAC doesnt take into consideration your payment history before hurting their loyal customer base. That loyal customer base is certainly thinning out.

I have a 2010 Nissan Versa sedan. I have had the service engine light on almost the entire time Ive had the car, or at least since the warranty ran out. The diagnostic code indicates a fuel system leak, which has already been recalled on other models but not mine. I am also experiencing fuel pressure regulator problems, which was also a technical service bulletin for other Nissan Versas just not my VIN number. Im furious that known problems arent being evaluated properly for all years and/or models. Ive had my car in the shop several times because it wont start, FPR issues. Im spending my money on rental cars and inspections of my vehicle while Im still paying off my Nissan Versa and Nissan isnt doing anything about a problem that is known because they are limiting which VIN numbers to provide service to. However, the dealer who has provided service for other recalls on my vehicle keeps calling me trying to get me to buy another Nissan. I feel they are aware of the problem and instead of offering service they want me to buy another Nissan. Im disgusted with the lack of service for known problems. I feel these issues need to be expanded to other year makes outside of the bulletin as it is tight now.

Nissan has known their transmissions were faulty and yet did not make the consumers aware. When our transmission had to be replaced, their response was for us to join the class action lawsuit. We paid $3500 for the replacement to Nissan and they couldnt offer to pay at least half. Only offered us lip service. We are very good car owners and usually keep our cars a long time without major repairs. Never Nissan again. We are not unique, hence the reason of the class action suit.

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!

I purchased my 2013 Nissan Pathfinder SV on 9/25/14 from Miller Nissan In Fairfield CT. It was not disclosed that the vehicle had 3 previous repairs for the transmission. I brought the car in on 10/13/14 and was told it needed a new transmission since this was the 4th time trying to repair the issue. Upon pulling the records for the vehicle, it was shown that the previous owner had been in numerous times for the transmission. The first date the transmission was reprogrammed was 12/5/12. The car was sold to the previous owner in 2014 and on 3/29/14 she reported a bucking with the car. They reprogrammed the transmission at this point. She did not have the vehicle from 3/29-3/31/14. She returned again on 4/2/14 with the same complaint bucking. She returned again on 4/4/14 and they reprogrammed the transmission again. She did not have her vehicle from 4/4/14-4/25/15 (mileage 6127). She had at some point returned the vehicle to Miller Nissan. I went in to buy the vehicle 9/22/14 and they put in the leather as I requested ($1500). On the repair order it also stated that they should check the transmission for shudder on access. I went in on 9/25/14 and picked up the vehicle and NONE of this information was given to me. I purchased the vehicle and 2 weeks later brought it in on 10/13/14 with 13,316 miles on it because of a heavy shudder and shaking. They replaced the transmission at this point with 13,983 miles on it. I was not happy, spoke to all the managers at Miller Nissan, 6 months pregnant with my 3rd child, Not having my car for 15 days. They said there was nothing they could do. Basically I was sold the car under a lie about the transmission because I specifically asked about the transmission and was NOT TOLD that it had been in previously 3 times for the issue. On 2/18/16 I brought in the vehicle due to recalls and they reprogrammed the transmission again at that time. I did not have my car from 2/18-3/18/16. Again Very pregnant and I had my baby on 3/2/15. I contacted Nissan 9/11/17 regarding transmission issues again. I went into the sales department to try to see if they would take my car in and get me a new one to fix the issue they created by selling me a car that had known transmission issues that were not disclosed. The salesperson and manager wanted me to put in another 5K into the car I wanted to purchase and raise my monthly payments, not only throwing away that already $10,000 I paid on the car but also putting more money into it. I walked out and told them I would contact Nissan corporate which I did on this day to open a case. I went back on 9/14/17 because of the transmission issues that had been ongoing and they advised me that I needed another transmission replacement.I asked for a big rental car for my 3 kids and they said they did not have one. Finally after complaining and leaving no choice to them they got me into an Enterprise rental. I did not have my vehicle from 9/14-9/22/17. I picked up my vehicle last Friday and drove it over the weekend and it drove worse than when I dropped it off. I called Nissan, when in the meantime I was in contact with ConsumerAffairs in an attempt for Nissan to buy back this car upon which I was denied. I called Miller Nissan and brought my car back in on Friday, 9/29/17 and they provided me with a rental with took 2 hours for them to get for me. No one called me on Friday and when I called they advised they were still working on the car and that they found another transmission issue. I got a call today 9/30/17 and they advised me they attempted to reprogram the car and it did not fix the issue so they had to take it apart and install new parts to the transmission and needed to look at the torque converter along with other issues. This car is CLEARLY A LEMON. Nissan needs to make this right. This is not fair to me and my family and our well being and safety is being compromised by this car. I will be without my car again until next week again. This just shows this car is NOT FIXABLE and will continue to have issues with the transmission. Neither Miller Nissan nor Nissan USA is resolving this issue.

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

The company I work for invested in a fleet of Nissan nv200 cargo vans. I happen to look after maintenance of these vehicles. After using these vehicles for some time weve come to realize it was the worst investment ever. Common issues weve seen at 70k or less. -Rear bearings wear out at~ 30-50ks. -Sliding doors are very hard to close, worst in cold weather. -Back door handle stuck open. (9 of company vans) -Vehicle struggles to move itself even when empty at high speeds. -Cvt transmission is more like a 2 gear tranny constantly shifting back and forth between overdrive (lowest gear) and high gear. -Advertised gas consumption can hardly be met. Nv200 burns a lot of gas considering its a very weak vehicle (average of 12.8 lt/100k). -Extremely non aerodynamic, wind really hurts its performance especially on high speeds 100+. (not fit for highway drives) -Windows start to get stuck at 1 year old.-Last but not least this vehicle is NOT built to handle any accidents. Two 2018s written off due to a fender bender.

I have been trying to make payments for my son on his car. He has had issues keeping up with his payments, and I have offered to help out. I called NMAC to make a payment, and because I do not have a debit card that does not require a PIN, they will not accept the payment. Its unbelievable! I checked with my financial institution, and they never heard of this debit card without a PIN. They will not accept any other payment method over the phone. I have offered to give them my routing/account information to pay that way, but they said that he sent in a check that bounced, and they will not accept my check information for up to 13 months? They want me to Western Union every payment to them, for an additional $15 each month. All I want to do is help him get things straightened out with his car payments, and NMAC is not willing to help at all, as they told me dont bother sending us check (Greg-NMAC) either. This is very poor customer service! We will never ever deal with Nissan again!

Buyer beware! If you have purchased a vehicle through Nissan please review your paperwork/contract. Several dealerships have been adjusting the cost of the vehicles with dealer add-ons and making it seem as though these are items you have to sign off on and not options that can be declined. These include (VIN Etch, Paint Protection, Fabric Protection. Portfolio Protection Package, GAP Insurance) and can add thousands (mine was over $5,000.00) to the overall cost to the vehicle and if you are financing you will pay interest on all these add-ons as well. This is an unfair and deceptive trade practice and has fallen under scrutiny of the State Attorney Generals Office as well as the Federal Trade Commission. If this has happened to you please report the dealership to both your States Attorney General and the FTC.You can also file a record of complaint to the DMV as I am having to do because of the above listed as well as now finding out that the salesperson committed fraud by falsifying the loan application. Currently Nissan Corporate is not taking any accountability for the dealerships unscrupulous practices and so by filing a complaint, the more people that do will show that there needs to be repercussions and Nissan Corporate needs to be held responsible as well. We the consumers have the power to say NO MORE! Please be cautious and do research online before your next vehicle purchase and if you are a Nissan owner, take a look at your documents to make sure you werent duped. After looking, you may just find out you were. :(