2013 Nissan Sentra SV with transmission issues. Took it to the Premier Nissan of San Jose and was told they could not find the issue. Test drove with the mechanic. Next day they say they cant reproduce the issue. Went back again and went on a test drive. Next day again they say they cant find the issue.I went back and this time another mechanic went on a drive with me and brought the computer to record data. He said that the car will need to stay there. This was already a week in the shop and they did not provide a loaner.Extremely poor customer service. The service advisors are a bunch of liars. They dont even call me back with a status update. I had to call them multiple times to find out. They changed their statement 3 times about me getting a loaner. 2 weeks in now and I am still without a car. Stay away from this dealership and stay away from Nissan. ABSOLUTELY MY LAST NISSAN EVER EVEN IF THEY GIVE ME A 50% discount.

Way too long to explain it all. Took car in for oil change, was told there was a recall on CVT trans, they reprogrammed it. They made the trans skip. Brought it back, they said trans failed, then called 30 minutes later and said, “Pick it up. We do not know whats wrong with it and have no answers.” Was told to call in MONTH. Talked to EVERYBODY... no answers. No one knows. Then on my own took it to another Nissan. Was told NUMEROUS stories. Right now I am at 38 days. I am writing a book about my horrible experience. Not only THEY wrecked the trans but the treatment was horrible. I cannot include the details as there are too many. Anyone would be a fool to deal with these guys. My book will be out soon.

I like it. Very roomy, large trunk area, sits high up off the road, good gas mileage, fashionable interior, lots of leg room, lots of cup holders and places to charge cell phones. I also like the in-car garage opener, Bluetooth, hands-free phone, back up camera, navigation, keyless start, heated seats, front camera, and air in the back seat. However, I would change the rear door feature to include a foot response, alarm when seatbelt is not fastened, wide area for camera to cover, and a smaller window visor for my Hum to be attached to.

Purchased a used Nissan GTR from Atlanta, classic cars within two months the radio and transmission failed. Took the car to Nissan to see if they could repair the transmission they said no but went on to say they would replace it at a cost of $18000. Said it wasnt covered under warranty. Had to have the car trucked across town to have it fixed since Nissan didnt know how to repair it. The car was driven into the Nissan repair shop but when they took the transmission oil pan off the car to check it the car was no longer able to be driven and I had to have it trucked to my home and then to the repair shop across town for the repair.The shop across town had the transmission repaired in under a week. The car drove better than when I first purchased it. Cost me over 5000 dollars for the repair for which Nissan didnt pay a dime. Nissan also charged me $1034.00 to check the transmission that they could not repair which rendered the car undrivable. Lesson learned - dont ever buy a Nissan. Never again in my lifetime. Big rip off. Nissan left parts out of the tranny that they knew would cause it to fail and then didnt want to foot the bill to repair it. Nissan sucks.

I bought my 2012 Pathfinder with 2,500 miles about a month ago. It has been in the dealer seven times, twice for the car will jump into 4X4 automatically and check engine light comes on. Due to some bogus info from the tech at the dealer about too much trans fluid being put in, Nissan has voided my warranty for the trans. No one will call me back from Nissan executive levels or even try to help in any way. The car has 4,000 miles on it and I am over a barrel. If anyone has any contact number or Carlos **s phone number, let me know. Thanks.

Customer service stated that my payment for March 2011 would not be reported late because of the inclement weather which caused a hold-up in receiving mail. My payment for April 2011 was reported as being late as well, but my check was received on time according to customer service. I am seeking for these errors and my credit report to be corrected ASAP.

I leased a brand new 2017.5 Nissan Rogue SV AWD Premium Package in July 2017. My vehicle traded was a 2015 Rogue (same model) I had hit my mileage on a year early. Not only was I pleased with my 15, but I spent 2 years as a Nissan employee, and I retain the Nissan Visa card. I would say Im a pretty good customer and supporter. In 6 months and 7k (now 8k) miles, my Rogue has had the radio/navigation system fully replaced! My Rogue has also been TOWED into the dealerships service department! I work nights. It was Christmas Eve. The car never made it to work. Of course, 3 days later after the holiday, the Rogue worked fine and the mechanics could not duplicate the issue. A diagnostic test showed a possible air flow problem... which I read about in another review... but they really have no idea. I am a single mom, on a check-check basis, and one reason I lease is to avoid maintenance! I cry all the time in my car. I am frustrated. Every time I start the Rogue I wonder what will happen next. I have lost confidence in this vehicle. I filed a claim with Consumer Affairs. I have received 2 emails from the gal stating she has tried to reach me multiple times by phone but I have no missed calls, voicemails, nothing, and the number(s) is saved in my phone. I have responded to these emails but then have not heard back from her. In the last week, I have called her DIRECT line 5x leaving my contact phone number 2x every message. I have gotten voicemail each time. Since December 26, 2017 I have called Nissan Consumer Affairs 8x. I should not have to be dealing with this regarding a vehicle purchased brand new not 7 months ago. Certain staff members at the dealership have been as helpful as they possibly can be but they have limitations which I understand. At least theyre on my side. Nissan seems to think this entire issue is a game. Its not. I live in Columbus, Ohio. We do not have major public transport opportunities. I cannot afford a chauffeur, I cannot afford taxi cabs or Uber. Nissan needs to step up.

Made payment on Jan. 26th online. Received the following email (shortened for time sake). This email was received on 1/26/16. Thank you for scheduling your one-time payment online. Your payment in the amount of $343.00 will be credited to your account ending in ** on 01/26/2016. I then receive an email 1/28/16 that states the following: We have received your request to make the following online payment: Amount: $343.00. Date Scheduled: 01/26/2016. This payment should be processed and applied to your account within two business days of the scheduled date.In the mean time it was noted to be 30 days late and it was sent to Credit Bureau. Im frustrated as I believed that it would be credited the same day I put it in. Am I misinterpreting the word credited? And the first email states nothing to the point that it would take two days nor does the website indicate this when utilizing this service. The website is not updated on a timely basis either. Very poor management. Not at all in the 21st century!

This vehicle has been the best model that we have ever purchased. It is a 2003 model, but we have never had to have any major work done. The dealership had a reputation of honesty. The vehicle had a good look and when we test drove it, it drove so smoothly. We took it on back roads to try how it handled on curves and small potholes. The only thing I dislike is that the passenger side seatbelt locks as soon as the vehicle starts, with much discomfort until I release it and put it back on.

I purchased a New 2016 Nissan Rogue with 3 miles on it on December 13, 2017 from Clay Cooley Nissan in Irving Tx, 3-4 months into the purchase I start having an issue. While driving the O/D light comes on by itself, the RPMs rise, the car revs high and drives rough. I have read it is a possible transmission or computer problem. I have taken the car to the original dealership of purchase and another one to get checked out. They both claim they have driven the car, hooked it up to their machines and dont see the error. But as soon as I get the car back the issue repeats itself. They told me I need to bring the car to them when it happens which is hard because it happens at random on my way to work, school, and other daily activities. The dealerships are either too far to make it or outside of normal business hours.I complained and reached the sales manager J **. He prompted me to come down and they would trade me out of the vehicle into a new one and keep my payments the same! A complete LIE, I get there and they pump me up, “This is going to be painless. We will get you in & out,” and start asking me for a money for a down payment and try and put me in an Altima which is not what I purchased originally.After getting upset, I leave in the same messed up car. NO HELP. Just a full tank of gas and one of the managers says, “Well the car still drives so just keep driving it and when the error happens switch the gear. Itll go off.” So he wants me to pay for a car that is clearly giving me trouble and just drive it and jerk it around and keep rolling! Then says drop it off at service when I just picked the car up. How many times do I have to leave the car and be without a car to drive? I am disgusted and disappointed by the service I have received. This was my first time treating myself to a NEW car and it was a complete mistake. I hate Nissan. The car still has the issue, nothing resolved.

Salesman Jose said my Nissan Sentra had 100K mile warranty, which included 12 free oil changes and car washes. The heated leather seats are not working properly, they turn on and off by themselves, the a/c has been replaced twice already, the brakes squeal. Several other issues with the brand new car. I will never purchase a Nissan vehicle again. They did not replace the seats as promised, they recanted on giving the 100K mile warranty, the 12 free oil changes and 12 free car washes. The repair center also said the man who sold us the vehicle no longer works for them and its normal for the brakes to squeal on a new vehicle. I told him that was not normal, that was poor manufacturing of products. I purchased a brand new Hyundai Sonata and never had that happen. These are unfair business practices and I feel like I was sold a lemon. I will never do business with them again.

Financed a 2013 Altima SV. From the get-go I had signs that CVT transmission is bogus. Getting onto the highway it would rev up to 5k RPM and not shift up every now and then. AC went out around 70k mls, would only work when Im driving. Then around 100k mls the transmission started having issues. Vehicle would just die when I come to a red light or stop sign every now and then. Then it got worse - if I slow down and do a california stop the rpms would drop below 1k and engine felt like it was going to die. Then finally vehicle just died when I came to a stop sign. I turn it on, runs fine, I put it in gear and it dies. Just jerks forward and dies. Brought it to Nissan dealer. They said needs transmission - not telling me what actually failed in the transmission. Mechanics do not know anything about transmissions.They rang up a $4500 bill for a new transmission. I could not afford this bill and they ended up getting me into ANOTHER CVT Altima. When I clearly told them I do not want a Nissan CVT but they said that is the only thing they can do. Without any other means of transportation I had to take this deal in order for me to keep my job. After getting a unwanted second CVT Altima - I started asking around. One of the mechanics told me you are suppose to change the transmission fluid every 6 months. Another mechanic told me its a sealed transmission and you shouldnt have to do anything to it. Another told me check it every now and then. Manual says to check it at 60k. None of the mechanics or service advisers gave me same story.Vehicle put me in danger by shutting down with 18 wheelers behind me honking at the green light. Vehicle is dangerous to drive as it is unstable in windy weather. The hood itself looks like its going to fly away by all the shaking its doing when you are driving on the highway. Now Nissan holds NO VALUE! Nissan corporation floods the market with cheaply made vehicles that break down and MAKE you get into another Nissan. The Nissan I got into 2015 was priced at $25,000+ retail. 4 months later with 13k mls - its worth $13000 at best. Now this is a $12,000 value drop in 4 months? Really Nissan? I ended up taking a repo on this POS. And guess what? When you tell Nissan you are doing a voluntary surrender - they put you on an hour wait or just hang up. They were so quick to take my money, but when I want to give them their POS back they drag it out. Come on Nissan. This is no way to treat your customers.No wonder your power train warranty is only up to 60k mls. Because you know your vehicles will not stand the test of time. Nissan is here for a quick buck. They put you in a vehicle that breaks down or loses value so quickly that you are always upside down. So you are either stuck financing another Nissan with a discount or taking a repo, or if you are lucky paying it off and dumping it as quick as you can. I was a loyal customer to Nissan for over 3 years. Never missed or was late on a single payment. Mandatory service at Nissan dealer and your vehicle breaks down at 100k? Your stickers should say Dont plan to drive this forever. Clean up your act Nissan. Teach your mechanics how to service your transmission properly or replace them when they break down like you expect. Nissan, you lost another loyal customer and I will never buy a Nissan product again. You should be ashamed!

Received our 2015 Murano platinum this week. My spouse and I rate it above our Cadillac SRX. I was looking for a best in class product. Thank you Canton MS assembly team. Also a shout out to Crown Nissan in Greenville, SC. Frank and team are among the best in my 30 years of autos.

Dont waste your time going to Nissans Consumer Affairs dept. with your complaint. They only play games. I was told I would be called by an investigator and I missed the call so he leaves a message he will call me in 5 days every time he calls 5 days. When you try to call back you can call 5-8 times and no one answers nor do they call back before that 5th day. So when they say call them first do yourself a favor and call the Better Business Bureau first and Consumers Affairs.

2014 Altima SL V6 - New transmission at 11k still has issues. They will tell you they dont have a problem with transmissions but mine shutters at 20-30 and 57-70, very disappointed in Nissan! Offered to let CEO wife drive it for a week or even a engineer or their vendor who makes transmission! 22k and its a lemon! Also own a 2015 Pathfinder! 1k miles transmission shudders. Now 8k miles and will be trading it in on another brand. 2012 Nissan Altima, purchased new, runs like a new one! 100k miles. 1999 Nissan Altima 96k miles runs great! So if you can see, they have a transmission problem and are only replacing if it sets off a code! So the shudder is a normal feature they should advertise in their commercials. Stay away from brand until they get issues fixed! Im done with Nissan.

I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.

I bought my car in Swansea car dealer Bassett on the 27 of May 2016 but the car did not have a spare tire or emergency kit as declared by the dealer. I have been stopped by the police and they told me l was breaking the law. I told them that when l bought the car there was no spare tire or emergency kit and they told me that Nissan as a company was suppose to provide a spare tire or emergency kit.

My daughter decided to replace her Ford Fiesta 2010 which she had many problems with the dual clutch. She bought a new Nissan Juke 2017 at 417 Nissan (Ottawa, Ontario) thinking there wont be issues, its new right? The car had maybe 25 km on it when she left the dealer, drove for 10 km and service engine came up (just left the dealer). She went back to the dealer, it took 1 week for them to figure out that it was a manufactured pin that was not pushed completely down. She picked up her car, approx. 1.5 months after, she broke down again, got towed. Now they said it was the wiring harness that needed to be replaced, it took forever to get the part (4 wks). It got replaced and fixed, drove it again for not even 1 month. This time it was worse. She thought the car was going to explode, RPM going crazy and could hardly go forward, service engine everything was lighting up in the dash, she got towed the 3rd time. My daughter is only 18 years old, making her bi-weekly payments and working 4 jobs. Now Nissan Finance have no problem digging in her account to withdrawal the payment when she has been asking since the 2nd break down to replace it with another Juke. Nissan (head office) wont even return our calls, they are not professional at all. Now the car is in the garage, lord knows what is the issue but service is terrible, not keeping us up to date and Nissan (head office) senior person is supposed to call us back within 24 hrs, still nothing. This is not acceptable.

Im in the process of purchasing a used 2004 Nissan Maxima. I have not had the vehicle for thirty days. It needed a wheel alignment in which the dealer said he did. The car jerks when changing gears from reverse to drive. It slips backward a little. The check engine soon light came on for three (3) days, then went off. Right now, the only money, I spent at this time is the down payment. What is my legal recourse regarding State lemon laws and/or the Uniform Commercial Code? I have not registered the vehicle in my name as of yet. However, it is due by October 26, 2013. I thought Nissan was a reliable and dependable vehicle, with my experiences and the numerous complaints, I see it is not. Consumer Affairs: This is a dangerous situation and why are you asking us to file a complaint if you are not going to force Nissan to do a recall or fix these consumers vehicles? The complaints are so similar in nature and what are you doing! Does someone have to be killed or badly injured before you force Nissan to do what is legally the right thing to do? Right now, my confidence level is not high at all for Nissan or Consumer Affairs. We are hard working individuals and cannot afford these repairs and car payments. The consumers are counting on you to force Nissan to be liable for these defects.

I purchased a pre-owned certified 2013 Nissan Pathfinder about 1.5 years ago and it was a terrible purchase. I have spent a few thousands of dollars on this car on top of having purchased an extended warranty. There were at least two recalls on this car that were addressed after I purchased the car, two window motor failures within the first year, the compressor from the AC is in the process of being replaced. I will say that these repairs were covered; however, I have had to pay a few thousands for items that were considered normal wear and tear which some items I didnt expect to have to cover so soon after purchasing the car and considering it was a certified car. Overall, I am so disappointed in my purchase and I do not plan on owning another Nissan car again.

I purchased a pre-owned 2012 Nissan Rogue with 25,000 miles January 2013. I have regular scheduled maintenance performed and take pride in the care of my vehicle. This past weekend, 5-14, I had planned a visit to Sarasota to my daughters house but had to replace my alternator and it took a few days to receive the part in so I postponed my trip until the following weekend. I had made it almost to Tampa from Atlanta and I noticed my car was losing power. I could not get it to go over 65 miles per hour. It was also whining. I called the shop that replaced alternator and described what I was experiencing. The mechanic suggest I get off the Interstate and have the computer hooked up to see if it was reading any codes and if not, to get to a Nissan dealership, which I did in Wesley Chapel, FL. After two hours, I was told by my service advisor Naco that he had good news and bad news. The good news was it wasnt going to cost me a penny and the bad news was my transmission had gone out. The car had 61,000 miles on it. I had just turned over the warranty period on my way to Florida. I was traveling alone and 9 hours from my home. I was already upset and nervous as I had just spent $600 on a new alternator before I left. He told me not to cry that it wasnt costing me anything. They were going to put me in another Rogue and send me on my way to visit my daughter and my car would be repaired when I headed back to Atlanta on Monday. My car was loaded with stuff for my daughters new house and he told me that he would get some of his guys to help unload my car and load the loaner. Nissan was replacing my transmission. When I asked why, I was told that they had some problems with that year and model transmissions. The service manager, Joey, was very comforting and couldnt understand why I was still crying (overwhelming)!!!! In about an hour later, as I was getting ready to leave, Naco came to me and said Sorry, Nissan isnt going to pay for transmission because I was 1000 miles over warranty. The loaner now became a rental. He said I was looking at $3600 to replace the transmission. I told him I didnt have $3600 to replace transmission and I shouldnt be replacing the transmission with only the mileage I had on the car.Who does that? Who tells you Nissan is paying and an hour later, tells you they dropped me. Never once was I told I should call Consumer Affairs but he and his staff were making calls on my behalf. Again, I became upset and was in total shock. When I asked why they dropped me, he said that I was out of warranty! 1000 miles and 1/2 of those were on this trip! After verifying that I maintained my vehicle (they called the service center and had my records sent to them), they came back and said I didnt service my car at a Nissan dealership so there was nothing they could do???????? I was in total shock! After another two hours, the service manager offered me a wholesale price of $2850. Still in disbelief, I told them I would have to make some calls to my family for help that I didnt have the money. After leaving in the rental car, I called the dealership where my car was purchased and was told by that service manager that I needed to be calling consumer affairs and open a case number to review my case for assistance. So I did, only to be denied any assistance at all. When I asked to take case a step further, I was told it would be 24-48 hours before anyone would call me back. I begged her (Keona) to forego the 24 to 48 hour period as I am stranded on the side of the road 9 hours from my home. All this to no avail!!! My whole visit to my daughters house was stressful as I was concerned how I was getting home. To be told Nissan was taking care of me and then Sorry, we are not!!! Again, who does that?

Factory reps, dealers and service reps could give a ** about the owners of their cars. I have problems I want to get resolved. I have already given a dealer over $5000 for repairs. And its all the same all over. I will not pay for another repair that I already paid for. This is crap. Nissan better step up and take care of this. Toyota got beaten to death. What is the matter with these people? Are you too good for this? This is bad customer service with a pissed off owner. Help if you can. Thanks.

My airbag light came on and my passenger air bag indicator showed off. I took to my local mechanic who told me there was a voluntary recall P8242 and therefore I needed to go to a dealership since this was covered under warranty. I took my vehicle to Haldeman Nissan in Hamilton NJ and was told it was not covered due to the wrong vin #. I should call Nissan consumer affairs. I was told someone would be back to me by end of day next day. That morning after supplying all information including quote of 4911.52 from dealership to repair (lined up exactly to recall repair) told nothing they could do since wrong vin #. I consider this not standing behind their product. A known issue and they will not fix a vehicle with approximately 60k miles. Last Nissan I will purchase. Also told by mechanic transfer case leaking and due to rust on my rotors they should be replaced. A small amount of rust accumulated since I had been on vacation and car was not used. Felt like they were trying to pull a fast one. Back to Ford/Mazda for me.

So I have a Nissan Pathfinder and recently at 110k miles I had to get a transmission rebuilt. Come to find out Nissan knew of the problem but did not instruct dealerships to check it out. I had all my maintenance done at a dealership and not once was I told that they checked it out. Now I find out that because I just crossed the 100k in miles, they are unwilling to help pay for the repairs. I spent a little more on this vehicle in the hopes it would last like a Honda or Toyota. My mistake but that wont happen again!

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

I had a horrible experience in every aspect of my purchase. I had a truck moved from my dealerships lot a few miles away. I asked to wait to view the truck in person BEFORE signing any documents. I was assured that the documents I was signing were related to the loan and extended warranty and I would be able to see the vehicle before signing. I was offered $2000 off by another dealer but it was too late, unknown to me I already signed. I had to purchase bed extender and was supposed to receive 15% off for my VIP package, negative, paid full price. I took my truck in for service and spent over 2 hours watching soap operas for an OIL CHANGE!!! Last straw was my drivers door. The door is not aligned properly. When opening the door falls and causes and overlap with the rear door. It closes with some force. I took to the dealership for repair under warranty. I was leaving town for a few days and had to take a cab to the airport to get a rental. I was called and told my truck was ready. I returned and took another cab ride to pick up my truck. SAME PROBLEM. The dealer did offer me a loaner which was nice BUT upon returning to get my truck a second time... SAME PROBLEM!!! I will likely never buy another Nissan EVER!!! The only reason I purchased this one is that there were limited options. I was driving a 2014 RAM 1500 Crew cab which I loved but I live in the city/suburbs and needed something smaller for daily driving. The only options were Tacoma, Frontier or Colorado. The Frontier won based on size and price. Im now wishing I had paid extra for a better product and service. Ive had nothing but problems from the purchase to service.

Our 2007 Xterra with a little over 80,000 miles shut down. I had it taken to my local Nissan dealership and looks like 6,000 plus will fix it. I looked up the issue and was so surprised with how many other people have had this same issue. We have had the vehicle since it was new and have taken to the dealership for all maintenance, I wish someone would have said something there if they knew it could be an issue. Oh well, I guess I learned an expensive lesson.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.The warranty is worthless - a piece of trim flew off the car roughly 5 months after we bought the car, and shortly thereafter, the plastic fog lens replacement piece fell off. The local dealership gave the run-around, canceling two appointments because they didnt want to have to waste their time with us. Just recently (33,000 miles), we realized that the tires needed to be replaced. We called the dealership where we had originally bought the car and were told that unless we had detailed records showing we had done the rotations exactly per their schedule, we were out of luck. The warranty was supposed to be 3 years/36,000 miles bumper to bumper. What a crock!We were told at the Nationally Recognized Chain store we took it to, that Nissan purposely toes-in the tires on their small cars to make the car seem to handle better than it really does. They had badly over-toed the tires on this car, hence the exxagerrated baldness on the tires.

Purchased date:06/12/2015; Model: 2015 Versa S Plus; Dealer: Imperio Nissan of Irvine, CA; Service Rep: Scott; On November 1, 2016, around 9:50 am, our car was traveling in a very slow speed on an interchange on-ramp from freeway 110 north bound to 105 west bound in Los Angeles County. The traffic was moving in a slow fashion on an uphill on-ramp. As the traffic was getting slower, I gently stepped on the brake to slow down the car. While I was holding down the brake pedal, suddenly I heard a clunk noise and felt a vibration. At this point, the car started moving on its own without a sign of slowing down. I immediately tried to step on the brake with full force but felt the brake pedal having no pressure at all. Although a safe distance was kept from the front car prior to the accident, as the brake pedal traveled down to the floor, the car continued to move closer to the front car with uncontrollable speed.At that time, the only thing I could do was to veer the car towards the right edge to avoid direct impact with the front car. Based on the owners manual, I believed the anti-lock braking system function was being erroneously activated at the time of the incident since the dry and non-slippery road condition did not warrant such activation. And what made things even worse was, for whatever the reason, the car was moving on its own with uncontrollable speed while the brake pedal pressure was completely lost due to a faulty ABS activation, which directly caused the car crash. This vehicle was purchased brand new on June 12, 2016 and a subsequent recall serviced was done on August 13, 2016 from the same dealer following a recall notice with regard to sudden acceleration safety concern. The liability insurance claim was filed for the accident. The mileage was 8740 at the time of accident. The dealer was contacted on 11/7/2016 and the service rep named Scott was refused to take the car for inspection. I called Nissan consumer affair in TN and a on-site investigation and inspection is yet to be confirmed.

I have received one statement in the 5 months I have now had the car. I have not received one email, correspondence, or phone call from these people. I was not late in January for a payment and they lied and reported to the credit bureaus that I never made a payment in January when I paid $465 on 1/10/13. And then on 2/1/13, I made another payment which was supposed to be on 1/31/13 and then 2 payments in February as well on 2/23/13. They suck as a car manufacturer and as a lien holder. There was a reason that I had never purchased a car from them after 10 years ago and now I know why. I had leased a car with them for 7 months and got rid of it and now, after 5 months, I am ready to get rid of this car too. The fact is that it is a piece of crap and so is the company. They suck and they need to fix their error on my credit report as because of their screw up, my credit score dropped 40 points and now I will lose the new home I am buying.

2009 Nissan Altima Transmission - I just received a call from an Ashley and she said at this time Nissan couldnt offer any type of reimbursement for my transmission. Im just curious to know if they even took into consideration that I took my car to Nissan to have it looked at because the transmission was going into safe mode when it would get hot. We put it on the machine and there were no codes that came up on the transmission so I went ahead and had them change the fluids and filter and whatever it is they do for a transmission service. I leave the dealership and I smell fluid but thought nothing of it. I drive my 60 miles home and the next morning my husband drives his 48 miles to work. When I go outside to take my daughter to school there is a big puddle of transmission fluid in my drive way. I call my husband and when he gets to car after work sure enough there is a puddle of transmission fluid under my car.I called the dealership and they waited till 6 oclock for my husband to drive the car another 50+ miles to see what was going on. Turns out a hose had split and leaked out the transmission fluid. They fixed the hose put transmission fluid back into my car and washed out from underneath car because it was covered in fluid. Then almost 2 months later my cars transmission has all these codes and I need a new one. I didnt ask for the full amount I just feel like Nissan should provide the customer service that they say they will. Theres been numerous problems with the 2009 Nissan and thats why they extended the transmission warranty and the steering lock box which went out in my car and left me and my daughter stranded and a tow bill. I just feel like Im being done unfair and put in a financial situation for servicing my car. I mean would the transmission of went out if it didnt leak out the fluid after the service? I tried calling her back and even left a voicemail but she still hasnt returned my call. I also read the letter online where Kevin Martin said that they were trying to make the repair affordable if car was out of warranty. I just feel Ive been done unfair considering the incident with my car after the transmission service.

I wouldnt give this company one star. My story is far too long and complicated to type out here. I warn anyone and everyone to steer clear of any Nissan product. Youll be so sorry if you do. Buy anything but a Nissan. I am still fighting with them 3 1/2 years later over a leased Altima that was a lemon from almost the beginning. They couldnt care less! Consequences? I wont even go there!

I used to have a 2010 Nissan Altima which was great, never had any issues so when my lease was up I decided to lease a 2013 Altima. What a mistake. Ive been with my car for about 2 1/2 years, since the moment it left the dealer itd been a disaster. Couple of months after I leased my car, I noticed I had a weird noise coming from the transmission. I took in the car for service so they can take a look at it. They said they ran a few test and told me nothing was wrong with the transmission and that it was normal that it was making that noise. Couple of months passed by and I noticed that when I would accelerate the car would get stuck and it would stop. This is something very dangerous and could of caused an accident. April 24 2014 I took the car in AGAIN for the second time. This time I needed a new transmission. I also had a noise coming from my sunroof and my back window. The guy at the dealer said it was just a clip that needed to be fixed. Its now March 2015, almost a year and Im back at the dealer for the third time, not for the transmission but for the AC! My AC is now broken. The service told me my compressor has a leak. You would think they would lend me a car while they get it fixed, correct? Nope, they didnt. They put freon with a dye to see where the leak is coming from because thats the way their warranty works. Guy at the service told me to bring it back in a few days to see exactly where the leak was coming from. AC stopped working today (its now 90 degrees in Miami), I took it in for the fourth time hoping they can get this replaced ASAP!! NEGATIVE! They told me to come back Sunday because they didnt have any cars to let me borrow in the meantime. Im sure this isnt the last time the service area is going to see me. My transmission is making noise again, my right side windows gets stuck and I have the rattling noise again from my sunroof and my rear windshield. Words cant describe how upset I am with Nissan. I pay a pretty good amount for a car that has had so many issues. I cannot wait until the day I can turn this cheap car! Im currently getting prices with other dealers. I will never lease with Nissan again. My lease will be up in a couple of months, Im currently getting prices with other dealers. Bottom line if you dont want to spend most of your time in the service department, dont even bother with these people.

I live in VA and was driving to Alabama on March 2, 2016. First distance drive with car (2016 Nissan 370Z with 5,000 miles) and the clutch went out in Atlanta on I-85. I was able to drive it to a safe spot but it scared the crap out of me. I-85 in traffic not a good place for the clutch to stick and only able to go in 2nd gear. I had to stay at a hotel in Atlanta. Got up early to take car to dealer and the car would not engage in any gear. Had to have it towed to dealer. The Nissan Dealer in Atlanta did provide a rental car so I was able to continue my journey to Alabama. Was informed that my car would be repaired on my return, Sunday March 4th. Received a call and was told the clutch part was not available in all of North America and would be expedited from Japan. I continued my trip back home to VA in the rental car. I have spoken to the local car dealer in Staunton VA where I purchase the car and they stated a new replacement car could not happen. As I no longer feel safe driving the manual transmission I asked if I could replace the car with a new or fairly new automatic 370Z. I purchased the car in November 2015 with only 25 miles. In reading and researching I have found that other 370Z owners are having the same problem with the clutch. This is a serious safety concern. One in which I could have gotten into an accident. It seems car manufacturers wait until serious accidents occur or death before recalls are issued. I hope and pray the car is completely repaired but hesitate to drive it once it arrives from Atlanta back to VA. Nissan is scheduled to have it delivered from Atlanta to the dealer in Staunton VA some time before the end of March 2016. Ive never purchased a brand new car in which the clutch gave out with less than 5,000 miles. I feel like Im stuck with a car that I no longer want to drive much less pay for. It has crossed my mind to allow a serious hit to my credit score and voluntary repossess the car so that I have peace of mind and feel safe.

Purchased a 2013 Nissan Altima two months ago and had 85,000 miles on it when the CVT transmission went out. In hindsight if we had read more reviews we would not have purchased this vehicle due to the number of complaints about the transmission in this model! Only advanced warning we had was that the car seemed to shake and vibrate at lower RPMs and engine would race causing the tachometer to rev at higher speeds. This started about 75 to 100 miles prior to the car losing acceleration. Went from driving with the traffic on the interstate down to a limping top speed of about 25 miles an hour. Managed to get to a parking lot and ended up hauling it the last 70 miles home on a car carrier.Contacted the Nissans National Customer Support Center which was of little help. Hauled the car to a local transmission shop where the owner found the pan full of metal shavings and the transmission shot. Called 2 other transmission shops which both offered the salient advice of you should not buy a Nissan with a CVT transmission. We are now facing a $3,200 bill to replace the transmission. Unfortunately we also have to haul the car to a Nissan dealer to have the transmission programmed or flashed after it is installed. Nissan extended the warranty to 120,000 miles on earlier models but the 2013 only has the 60,000 mile warranty because of the new transmission. May be new but certainly not better!!

2013 370z - The airbag sensor is always disabled when my wife sits in the passenger seat. She weighs 120lbs. We also have a 2012 Rogue and the airbag sensor works properly. We also checked a 2013 Infiniti and the airbag sensor works properly. Nissan says it is working properly. Nissan now ignores me.

This is a warning to all potential Nissan customers/owners. Nissan had my Son pay $130.00 for a diagnostic check to see if consumer affairs would fix his transmission that gave out exactly one year after purchasing his car from Paul Blanco dealership. Consumer affairs of Nissan denied his request for repairs due to my Son had too many miles on his car 11k to be exact. Instead of telling my Son this in the beginning, they took my Son $130.00 and went their merry way.I dont understand how a company can do so many people wrong. It is evident that there are issues with the transmissions to Nissan but no one is stopping to see why. I am frustrated to no end as a Mother watching her single parent Son pay for a vehicle he cant drive and if he turns the car back in gets a repo on his record. I needed to write this comment on behalf of my Son. We definitely would hate for someone else to have a similar experience. I pray God will vindicate my Son and the rest of the Nissan customers that have been bullied and robbed by Nissan. Thank you!

Nissan quietly extended the warranty for the CVT (transmission) from 5 years/60,000 miles to 10 years/120,000 because of all the problems people are having, everything from shaking to accelerating at stop signs. Its a genuine safety concern. My wifes 2008 Nissan Rogue has the same problem. We took it in for service and they replaced the transmission. However, theyre charging us $2,700 for a new transfer case, a transfer case thats included in the original powertrain warranty that connects to the transmission. The mechanic at Nissan of Bourne in Massachusetts tried to tell me the problem started with the transfer case and not the transmission. I find this hard to believe since Nissan is obviously having issues with the transmission, or else they wouldnt have had to extend the original warranty.There is no reason why Nissan should be charging customers for their own substandard parts. To replace the transmission but not the transfer case which is part of the transmission, is flat-out dishonest. Now well have to spend money we dont have because Nissan wont live up to its own warranty on parts they know are bad. There shouldve been a recall in the first place for safety reasons, but Nissan is trying to mitigate their losses at the expense of their customers. This is not right and it should be addressed.

When I purchased a 2011 Nissan Frontier, I was asked, How would you like your payments to be made? Through automatic withdrawal or through mail? I clearly stated that I would like an online account that would draft my payments automatically on the 17th day of every month. When I first discovered that payments were being taken from my online account and through mail, I contacted my bank to stop the payment. I then contacted Nissan to inform them I did not want my account being drafted twice a month. Fast forward to a year later: the same thing, but only this time Nissan Finance writes an email to me apologizing for mistakenly drafting twice out of my account. I took the initiative to cancel one of the two payments that they were taking. Once I did, Nissan did the same thing; therefore, no payment was received for the month of July. Harassing phone calls everyday all day began approximately 4 days after. I spoke with a lot of callers (all of which I cant understand due to language barriers). I explained my grievance and they said, Sorry, but you now must make a payment for last month.” I find this company to be poorly run, disorganized and filled with negligence across the board. I can promise that this Nissan 2011 Frontier will be the last Nissan I buy and I will gladly share this story with anyone interested in buying a Nissan.

I traded in a car at Nissan in July 2011 and purchased a new one. In December 2011, I received two warrants for unpaid parking tickets on the car I traded in July. The tickets were issued in November of this year. Every time I call Melloy Nissan, they will tell me they will take care of it and call me back. No one has returned my calls after numerous messages. The old car is still registered to me and in my name. The license plate was never changed.I have to go to Metro Court, set up a court date with a judge, go back on my court date, show that I dont own the car and hopefully get the tickets dismissed. Until I find the time to go to the courthouse, I could possibly be arrested for unpaid parking warrants. Also, what if someone commits a crime in that car that is still registered to me? I am very concerned.

Im starting to wonder if theyre even located in America. All of the agents who answer the phone are foreign and act like zombies. Theyve been giving me the runaround and double talk for weeks, just to issue me a simple compliance letter. They dont even know their own rules or whats on their own website. They try to get you off the phone by referring you to DOT. Frustrating! My problem is still not resolved. Im going to file a formal complaint.

I purchased a lemon vehicle. The Nissan dealer is not admitting they are at fault. The vehicle purchased is a 2008 Nissan Versa 4dr Hatchback. Since the odometer read 11000k miles, the vehicle started acting up with the fuel system. There are records to back this information regarding reoccurring service with the same problems in the system. A few times they have replaced the fuel pressure regulator along with the pressure pump, sometimes stalling out in the middle of the intersections causing a hazard on the road. I have asked the dealership to exchange the vehicle due to its fleet defects. Again, no response or solution.

We have a 2013 Nissan Altima that started having drivetrain issues around 85,000 miles. The unreliable, poorly designed CVT seems to be the issue. After getting 2 quotes from 2 different dealerships, (one at $3742, and the other at $3565). I asked the dealership to see if this could get covered under good will or for Nissan to cover some of the cost since the extended warranty covered the car to 84 months or 84,000 miles. The claim was rejected because they said the timeframe was too far out. Nissan knows they have problems with this transmission, otherwise they would have never been forced to extend the warranty on 2003 - 2010 Nissans for 10 years or 120,000 miles or the 2012 - 2020 models for 84 months or 84,000 miles.Nissan should be held responsible for covering a defected product that they continue to use. Please dont make the same mistake I did, do your research and do not buy a car from Nissan, especially one with this CVT system. I am having an independent shop to fix my car because I refuse to give Nissan anymore of my money. I for one will never buy a Nissan product again!!!!

Leased a 2015 Nissan Altima that broke down with 4k miles on a day after it was at Legacy Nissan Service Department. I came to learn that the Gasket leaked, which made no sense at all. Then the manager informed me that basically the technician screwed up during the oil change and didnt do something right, which led all the engine oil to drop back out of the car. I am trying to have them replace the vehicle as it is fairly new but they are refusing to offer any solution or step up to the fault.

I purchased my 2011 Nissan Rogue and have experienced this: The car only has 54k miles on it and it blew a head gasket. There were no warnings... The temp gauge went up to high and then the car wouldnt start... Plenty of fluid was in the car. The car was towed to the dealership where I purchased the car. This repair was covered under warranty. The dealership said they consulted Nissan and because it was caused by a cracked radiator the cost were not covered. The estimated cost was 2100-2400.I did some research to find that this is a problem with the radiator leaking up and causing a head gasket to blow. The dealership did work on my car hoping to sell it and place me in another vehicle. This didnt happen because I owe 15k on the car and repair cost of 3000 now to 3500 to fix car. The owners will not release my car until I pay this bill and I never signed anything to do this repair. I had to pay dealership 2100 to get my car back in Cash and I go to drive the car off lot and the car is slipping and making a horrible noise. The oil was extremely low and the car runs like crap. This has been going on for 5 weeks. I do not know what to do.

Impossible to make a payment over phone without automated system asking you a Thousand questions. They call you 10 times a week to verify a payment coming. Nissan Corporation keeps you on hold for 10-20 minutes. Some get cocky when you are being polite and asking questions. They hang up on you or route you to the wrong people.

I have been a proud Nissan owner for the past 15 years. Never had any complaints until now. I am an owner of a 2011 Nissan Cube krom edition. No issues at all with my car until today: transmission failure. $4000 to fix it??? And this is after discounts. This is a ripoff. No extended warranty provided for my car because you claim it should work fine. What can I do? Well of course pay you the money since I have no choice. It is sad to say but you will lose a long time customer. I will be sharing my displeasure in social media as well. Thank you Nissan for all these wonderful years, until the transmission fails, then you rip us off.

I bought a used Nissan Rogue in May 2015. I had it for 2 months when, leaving my subdivision, it began to roll backward for no reason, and I had no control over it. It nearly went into a watery ditch. I tried to dismiss it when I was able to get it started again, but I was very concerned. It had just barely not missed that ditch! Then, last night I was returning from Charleston, SC and in Columbia, SC and as there was work being done on I-26, a major highway, cars were being led in every lane VERY SLOWLY by highway patrolmen, one per lane. This meant that all cars were continuously putting on brakes every few seconds. After a few attempts to put on my brakes, I began to feel that the brakes were no longer under my control, as they werent holding properly. The car then began to go backwards again, this in the middle of hundreds of cars and 18-wheeler trucks crawling at a snails pace. I was terrified as I could not control the car, and I still dont know how I avoided hitting those behind me. I suppose they were just fortunate somehow to get around me. I put my foot on the brake, but that did nothing. I then pushed the emergency brake down and had to hold down that as well. I was in the center lane in all that traffic. I had lost my cell phone, so I didnt have that. I was beginning to get hysterical. I opened the drivers door (the window wouldnt roll down at that point), flailing my hands and blowing the horn. Id already put on the emergency lights. No one helped until about 15 minutes of this, with people screaming at me. Finally a young man (God bless him!) stopped in front of me and told me he would get a highway patrolman to help. The patrolman soon arrived and told me I had to get the car removed from all the bottled traffic I was in! He then told me to put the car in neutral and then turn on the switch. In tears I told him I was afraid to take my feet off the two brakes. However, I did as he said, and the car then started forward. He told me he would hold back the mass of cars so that I could get into the slow lane. He said I would have to get back to Greenville, about 90 miles away, the best way I could.This caused me to get off onto a road in downtown Columbia, with which I wasnt at all familiar. After driving around, I stopped at a McDonalds where a worker told me how to get back on I-26. I had to drive slowly and carefully back home. This happened last night, January 13, 2016. I had previously made an appointment for January 21 to have Greer Nissan check out the car after the previous problem in my subdivision as someone there told me it may be the drive train. I had to get it to a dealership before 60, 000 miles as my extended warranty declared. When I got back home, this morning I called AAA to tow the car to the dealership as I was just 20 miles short of 60,000 miles. Well, the dealership has had it today and can find nothing wrong with it. Theyve driven it several times, and checked it out but have come up with nothing. (REALLY?) I told them SOMETHING is terribly wrong, so they agreed to keep it until tomorrow. After reading all the previous complaints about Nissan automobiles, I know I have a lemon, and I now call it the Death Car. I am afraid to drive it. I am a widow on a very limited income, so theres no extra money to put into that car. God, please help me!

There is no doubt in my mind that Nissans consumer affairs department has the worst customer service that I have ever experienced. The lack of concern regarding the safety issues that I am having with my 2013 Nissan Altima (i.e., blind spot warning system, voice activation to use phone, updates and use of navigation system) and the disrespectful and belligerent way that I have felt that Nissans consumer affairs department has acted toward me will cause me to never want to purchase another Nissan.I upgraded from a 2001 Maxima to a new 2013 Altima for its safety features. Many of those safety features have not worked properly since the day I took delivery of the car. I have told my local dealership about issues that I am having when I have brought the car to them for regular oil changes. It appears that they have failed to document my issues. I am waiting for the dealership where I purchased the car/have it regularly serviced, to do something about my issues. Hopefully, the dealership can restore my trust in Nissan and resolve the safety issues with my car.I write this review so hopefully Nissan consumer affairs department learns from my experience. I also want to advise others to be certain to tell your Nissan service department about EVERY issue you are having with your car no matter how insignificant it may seem. Plus, be certain that the service department has documented every issue and that YOU SEE IT IN WRITING. I conclude by saying, I am not certain that Nissans consumer affairs department is there to help you as a consumer.

Nissan Rouge - Steering wheel vibration that started 7 months after purchase. The steering wheel vibration has gone from mild to moderate/heavy in the last month. Changing to sport mode or turning off the overdrive helps a lot, and even sometimes stops the vibration for a while even after returning to the default driving mode. The vibration can be felt most of the time while accelerating but is worse at and above 35 mph while maintaining a steady speed. However I have noted the vibration to be moderate/heavy at all speeds. At times when driving a distance, the vibration will actually make your hands go numb and can also be felt in the gas pedal. My other concern is on two separate occasions while accelerating to enter the interstate while in sport mode, the vehicle hung in a lower gear until the RPM was extremely high and when I let off the gas it was almost like putting the brakes on as the vehicle slowed to the speed of the gear its stuck in, creating a very dangerous situation in traffic. Nissan refuses to acknowledge the problem and service people say They all do that.

I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, My previous Nissan ride off for electrical issue. 2. My 2015 Nissan Rouge: Feb 23-15: Not enough hot air flow from floor vent. (Alta Nissan). Mar 13-15: replace: TC10AA heater and AC control. (Avenue Nissan). May 19-15: tail gate open by itself while city driving -- navigation froze. (Police close the road and let me to collect my clothes from the road). Jun 27-15: tail gate bar not close. Sep17-15: tailing door opens while driving -- invalid key -- navi screen freeze. October13-15: Invalid Key Id -- navi screen freeze. (Pictures and Video sent to Alta Nissan and Nissan Canada). October 31-15: Tail gate opened while driving and cause damages. I was told they can find the issue so I have to pay for damage! I even didnt received a copy of report.3. Terrible customer service. You lease the car you need to have it no matter what. Car has a safety issue? Too bad.

Nissan has known their transmissions were faulty and yet did not make the consumers aware. When our transmission had to be replaced, their response was for us to join the class action lawsuit. We paid $3500 for the replacement to Nissan and they couldnt offer to pay at least half. Only offered us lip service. We are very good car owners and usually keep our cars a long time without major repairs. Never Nissan again. We are not unique, hence the reason of the class action suit.

Had a life threatening experience with my 3 month old Nissan Leaf. It would stall while driving. Took it to the service center multiple times but they were not able to diagnose it. Horrible customer service. I will never recommend this car to anyone in my life.

Our car is in the dealership for a transmission replacement. Not the first one, but the third in 2010 Nissan Cube (the first replacement occurring a little over a year ago in 01/2015). Unfortunately, my boyfriend drove from San Diego to our local dealership in Orange County, putting him 100 miles past the 12,000 mile transmission warranty. Well Nissan would surely see rationale and honor a good will repair... We received a phone call letting us know that the claim had been rejected. Being the fairness seeking person I am, I decided to call and follow up. Thankfully, the case was escalated and re-reviewed. We received the phone call the next day from Nissan Consumer Affairs expressing their apologies and informing us that the costs of the repair would be covered. I thought it was peculiar that we didnt hear anything from Nissan or the dealership for the rest of the day. After several phone calls and several messages to consumer affairs, I finally reached out to the dealership the following day and they informed me that Nissan wasnt covering the charges. No one from Nissan decided to call and let us know.So, the manic phone calls began. No one returned my calls or even confirmed that they received my messages until after 5:00 pm. Basically, they chalked it up to miscommunication... and told me to send my information to legal. I asked the supervisor to review the recordings and he proceeded to inform me that they were used for training purposes, and that I was welcome to send him my recording if I have to prove my statement (I obviously did not record the conversation). Therefore, we are without a car and it has been in the shop since before December 25th, 2015.

We purchased a certified pre-owned Nissan Pathfinder 8/2010 from the local Nissan dealer, Central Valley Nissan. The vehicle had 76,000 miles on it at the time of purchase, and now has 89,000 miles on it. We recently noticed an issue with the cars transmission. When we are driving, the car will knock when shifting gears and it also makes this rumbling or shaking vibration feeling. We researched the issue and found that Nissan had defective radiators installed in the 2005/2006 models that caused fluid from the radiator to leak into the transmission, causing transmission failure and necessary transmission replacement. We took our car to the transmission shop to confirm that this was the issue, and it was. The owner of that shop called the dealer we purchased the car from, where it was confirmed the defective radiators were installed on this model and several others. Nissan didnt issue a recall, but instead extended their warranty to 80,000 miles. Since our vehicle was at 89,000 miles, the dealer instructed us to call the Nissan Consumer Affairs dept. to explain the problem and try to get them to cover the cost of the repair. I contacted them, reported the issue, got a file number (#**) and was told I need to take the vehicle to a certified Nissan repair shop and get a diagnostic report sent over to them. We took the car to Central Valley Nissan. They were aware of the defective radiator problem and agreed that we should have been informed of this problem at the time of purchase, especially since it was so close to the warranty cut off. They put us in a rental telling us we cannot drive this car in its current condition and said they will deal with corporate. We were just notified after 2 days that corporate has denied our claim, stating that our mileage is past the warranty cut off. They instructed me to call Nissan Consumer Affairs again and talk to a supervisor about my case. I tried to speak with a supervisor but was told by Layla (Customer Support Rep) that there were no supervisors available and I would need to wait for a call back for 4-6 hours. She refused to transfer me, or even give me the name of the person who would be calling me. I am so extremely disappointed in the way this is being handled. Nissan installed defective parts in thousands and thousands of vehicles but instead of recalling the parts they just extended a warranty but then didnt notify any of the customers. In every single report I have read from other customers with this same issue, they only found out about the defective radiator after it caused a problem with their transmission. Nissan had a responsibility to their consumers to notify them of this defect and to provide them with information on how to get it repaired/replaced. This is 100% Nissans fault, and I cannot believe the run-around I am getting. What I find equally amazing, is that in most reports the radiator didnt start causing problems until after 80,000 miles, and that is where Nissan stopped the coverage. This is a pathetic move by this company. I was happy with my Nissan, very happy, but because of this issue now I will never purchase another Nissan vehicle again. This defect is going to cost us thousands of dollars in repairs, and I have no choice but to repair the vehicle because we still have 3 years left on our loan. I am truly saddened, and extremely angry with the way Nissan handled this.

Bought the used 2012 Nissan Sentra S in July and after starting to drive it, kept hearing a popping and clunking noise coming from the passenger side rear area. Pops and snaps when turning the wheel right and braking and straightening the steering. I have spoken with other owners of the Nissan Sentra and they have the same issues. Some customers have spent lots of money trying to resolve the issue but I think Nissan needs to step up and take the responsibility for a faulty design. Other Nissans owners are having the same issues. Scary to drive and seems difficult to diagnose, but may be coming from the steering or wheel area. Please help us to keep the reviews positive for Nissan here in Smyrna but at this point it is not a pleasant experience.

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isnt working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere. I purchased a new car because I wanted reliable transportation. Well, Nissan isnt a reliable transportation. I wouldnt recommend this vehicle to my worst enemy. The customer service is awful, everyone lies to your face. I am appalled at the whole situation. Whatever happened to making the customer happy?

I am the unproud owner of a 2013 Nissan Juke. This is my 4th vehicle and I have never experienced such issues out of a vehicle previously. First, I will say the vehicle doesnt even have 150,000 miles and but all issues (except the newest one) were all before hitting 100,000 miles. To start, I have gone through three cylinder replacements and thought the transmission was going to have to be replaced (luckily that bullet has been dodged so far). I believe all replacements were for misfires. These were all out of pocket and hundreds of dollars each time.Now my vehicle is sitting in a repair shop because the parts of the undercarriage are starting to rust. The best part is I went to get an inspection sticker and as the man turned my steering wheel, the ball bearing snapped in half so it cannot be driven. Obviously, I didnt pass the inspection. The mechanic said Im lucky that I didnt make a sharp turn getting my vehicle there or it couldve resulted in myself or someone else being badly hurt. This was the result of the rusting undercarriage. Do yourself a favor and run as far away from these vehicles as you can. Otherwise, keep thousands of dollars aside for unexpected and ongoing repairs.

We purchased a new NV200 within took weeks to have the shelves installed. Then the wrong shelves were installed. There was no roof racks, no sticker. Had to go back to have sticker put on. When I purchased it had 5 miles, picked up it had 137. It has been back in the shop 2 times for multiple days, even weeks for a repair that we are told they have no idea how to fix. I have been trying to contact Nissan Consumer Affairs. Left over 7 messages, only one return call while I was at a DR. so could not answer. This has been a nightmare and would really just appreciate Nissan standing behind their product and helping us out. Check engine light is back on and does not always start but they tell us they cant fix it.

I purchased a 2014 Nissan Versa Note at Gladstone Nissan. Navigation system has never worked right & I spent 5 weeks taking it back & contacting dealership. They never had service handle my complaints but rather had the salesman troubleshoot to no avail. I no longer had the time to drive there & sit & especially since I did not give good survey results on Nissan survey - have been confronted by dealership employees including GM (Why would Nissan share that information that I was promised was anonymous only to be confronted personally & by phone? Nissan failed to honor their word & placed me in harms way. What was the purpose of the surveys - to punish the consumer who answers honesty?). No interest in resolving multitude of problems Ive had with the dealership, including getting my address correct, providing me with promised paperwork, deceptive practices in including other warranties with contract & being uncooperative in cancelling the contracts (see Edmunds.com consumer reviews - this is their standard). Worse yet, there are 2 recalls already - not even a month old. Nissan Consumer Affairs is a big waste of time & patronizing - they claimed they could not consider more actions because I do not have documented return visits for the car (once again, the dealership at fault) & did not return the car for recall campaigns (I did some 3 weeks prior to CA claim) at a different dealership. They have no course of action intended apparently except to not help the customer - who buys a new car which does not work as promised & identifies problem immediately. The other dealership ordered a replacement navigation system, except that they cant get them in because it is too new a car. So how am I to resolve a problem with a new car which Im stuck with when there is no one in the hierarchy of Nissan NA taking responsibility for their cars, dealerships and customer satisfaction promise? Now the ceiling in the car needs repaired. I would not recommend Nissan because they fail to support their guarantee and do nothing to resolve problems with their dealerships & car defects. I have logged some dozen hours in calls to no avail. I have new car payments on a limited income, poor health & a navigation system I purchased to navigate in a new area to get to many medical appointments/tests. Consequences of buying a Nissan: I have a new car that has a navigation screen that has pop-ups that block all visibility of the map & have expended hours lost, on the side of the road trying to clear it, and deteriorating health as a result. I have spent hours trying to contact third party vendors to cancel non-negotiated contracts & updating my mailing address because of incompetence & unethical designs of dealership. It is helpful to share my plight in social media to warn future buyers to steer away from the Nissan Versa Note, Nissan N.A., Gladstone Nissan, so that my experiences are not repeated.

As a new Nissan owner, I had always been told what great, reliable cars these were. Well, I am glad that I am leasing my car, and didnt buy it outright. I havent ever had a new car with problems. And saying that, I have owned both domestic and foreign. I have had problems with my transmission, suspension, and taking the car out of park since the first week of ownership. Had I known about the CVT belt problem with the transmission, I would have gone with my first choice in cars. The upside is that the dealership at Cool Springs, and Murfreesboro TN are about as nice as a person could ask for.

I was really concerned after reading reviews online. I mailed my payoff and it did not show up online for the first week. I called customer service. The rep was very nice and very reassuring telling me it usually takes 2 weeks to process and that the title can take approximately 45 days. True to her word, the payment was posted during the second week. The pleasant surprise was that I received the title the following week.

I am writing to voice my complaint about my current Nissan experience with my 2011 Nissan Altima that was purchased in December of 2016. The car is currently only 6 years old and I have experienced a total loss to the value of the car. I have recently had all the locks in my car go out... ALL AT ONCE. When contacting Nissan about my options of what to do; I was recommend to replace my key fob battery and if not that do a test to see what the problem is. After having the test done Friday, August 18th, I was told that I needed to replace all four actuators on my Altima. The price range for this is estimated to be around $1350. After talking to family members and family members employed with Nissan we feel that the information given to me is accurate and that there is a bigger issue with the car other than this. We believe replacing these the problem will continue to be there due to there being a wiring or system malfunction with my Altima. I am just really upset and not understanding how a car that is 6 years old already have every actuator go out and all at once. This is a total inconvenience and just see so much to spend on a car that I dont even have paid off yet. This experience has honestly made me not want to buy another Nissan in the future. I never expected to have this happen but I have to say it is a huge disappoint and not convenient when you have a push start car.

We bought a brand new Nissan Sentra 2013, have had problems with it and has been in to be repaired and told every time that that is normal. Problem 1: had rattling in dashboard. Told several times that is normal. Transmission doesnt always shift until you are 2 plus miles in, that is normal. Area around the door, that is normal (this is brand new car). The passenger seat belt will lock and you cannot move, have to unclasp and let it go all the way back and start fresh, that is normal. This doesnt happen every day. But come on, new and all this. We have been battling with this issue for over a year. Will not buy or tell anyone Nissan is anything but a high-risk car. We are senior citizens and cannot afford costly repairs, thus reason we bought NEW. Now trying to pay off and get Toyota, Honda, anything but NISSAN. We have had several other brand new cars and NEVER had a problem with them.

I bought a 2008 Nissan Rogue brand new on Christmas Eve of 2007. The transmission went out on the car in July of 2010, at 100,000. I was almost hit and killed by an 18-wheeler. Nissan claims the transmission fell apart and after several months, said they would replace it at no cost. In February of 2012, my Rogue began to show the same signs of failure that the first one did and I took it to the dealership once again to have it inspected. Approximately 8 days later, the service department informed me that the transmission would in fact need to be replaced again with only 66,000 miles on it. I phoned Consumer Affairs and they have been no help! I have written Mr. Carlos Ghosn a certified letter and he has been no help! Why won’t Nissan just admit my car is defective and make an attempt to remedy the situation?

Nissanconnect services is a joke. Its so difficult to understand what level and what options your vehicle has that the dealership doesnt even know. Nissan navigation is nothing short of pathetic. Its a very painful process to navigate to anywhere!! You cant even enter your home address unless its already in whatever ancient database Nissan is using. Nissan should completely abandon this system and work toward making Android Auto/Apple Carplay work wirelessly. For that matter all vehicle manufacturers should do the same.

I bought my Nissan Titan in 2017 with 100,000 bumper to warranty. Took it to Universal Nissan for my regular service 35,000 miles, and let them know we have moisture inside the headlight. They said they contact Nissan and the headlight was on order on 1/13/22. Called the Dealer and they said the headlight came in early March. Vehicle check in 3/16/22, called 4hrs later to check on the status, service advisor stated it should be ready in an one hour. In 30 minutes he called back stated that the headlight replacement was denied Nissan. They could not provide any paperwork why it is declined. They gave a case number that did not exist when I called Nissan Consumer Affairs. They finally called back 4/1/2022 stating the dealer denied the coverage not Nissan. The rep from Consumer Affairs stated that they will send a letter stating why it was denied. I bought 3 Nissans, never again.

I purchased the vehicle in 2010. I asked for a CARFAX report and received a CARFAX for another vehicle stating there is no accident or issue with the car. The vehicle was bought used with 36,000 miles. At 65,000 miles, my transmission started to give me problems and needed to be replaced. I got the transmission replaced. At about 75,000 miles, the transmission required replacement again and was fixed. Recently, at 84,000 miles, the transmission needed replacement again. My vehicle is covered under warranty till 120,000 miles. But this constant problem is a huge hindrance in my work and life. Ive contacted Nissan North America to have them only say they’re sorry for the issues and to try nothing. What am I supposed to do when the warranty is up and I can’t afford a $3,000 transmission repair? Im extremely upset by this and need actions to be taken to remedy the problem.

We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

Customers should be provided a simple way to process payments timely. In my 32 years of paying bills, I have never had more problems than with this service. I do not understand why a customer should pay a fee to PayOnline. I would recommend other options.

I purchased a 2011 Nissan Rogue on mid August. I received the statement that my payment would be due on August 30th. On August 26th, I wanted to pay $6,000 online as my first payment. I had to call the finance company and they told me that they couldnt process the amount of $6,000 and that it could only be $2,000 at a time. Well, I had no choice so I split up the amount into three separate amounts online and to top it off, I was charged a $5 convenience fee for each transaction. Well on August 31st, I checked my bank account and to my surprise I had a charge of $12,000 plus six convenience charges. I called the finance company and advised them that I only wanted to make a payment of $6,000 not $12,000. I asked to speak with a manager several times and I held on the line forever. I was finally transferred to a manager, Rosey, and explained my situation. I asked for the convenience to be waived and they denied my request. This has been such an inconvenience at this point and very disappointing. Rosey explained that this same issue had happened to someone else earlier as well and they couldnt do anything for me. They advised me that they would reverse the additional $6,000 charge which they mistakenly charged me but that it would take seven to ten days to process. Now, this situation has made me to have to borrow money from someone else as I didnt have this amount in my bank account in the first place. I will never purchase a car from Nissan ever! Their finance company is irresponsible and the management are imbeciles.

I picked up my car on Nov 22 on Dec 1 display not functioning. Brought to dealer on Dec 3 said need new screen. On Dec 5 called saying adjusted is what is needed. Dec 8 bring in to let them do adjustment. Dec 9 display/screen does not work again. Dec 13 called to follow up, do not know when the dealer will fix this problem. Big headache, maybe I got a lemon.

I am trying to obtain the necessary form to transfer my lease. My original request was placed on July 19. I was told the form would be faxed and/or mailed to me. Several phone calls inquiring about the whereabouts of the document have produced only excuses and no results. My last three vehicles have been Nissan products but I can assure you, based on this experience, it will be my last. May I have the courtesy of a solution to this problem.

This space would never be enough to write all the issues we have had with our car. Its the worst deal, the worst customer service, the worst corporation, the worst car, the worst company. That company has stole the money from us. I had never thought was going to be that bad. The car has gave us lot problems, consumes the amount of gas that 3 cars all together will do from other brands. The doors got stuck and had to take it to dealer to open them stupid tickets. Can not appeal to the clerk. I really hate this company. They are such a stealers not dealers, stealers... I will never recommend it to no one.

Like everyone elses bad experience mine is no different. There is documented evidence that Nissans have a design flaw with the transmission that is very expensive to repair and is dangerous to the consumer because there is no warning and the radiator, coolant fluid and transmission fails causing internal problems. I have a 2006 Pathfinder and had always maintained my vehicle at the Nissan dealership, which is documented. I was driving 3 hours from home when check engine light came on. I continued to drive to the next available Nissan dealership where my vehicle, when acceleration became difficult and the vehicle, simply stopped and began smoking. They told me it would cost $8600 to fix. The value of the car was, before this was $7500. I was forced to rent a car in order to get home. I contacted Nissan Consumer Complaint and was given a complaint claim number and thought something would be done... Nothing. The claim representative just told me he was sorry but they could not help me. His response was scripted. How can these people get away with putting peoples lives in danger? I contacted the Manager of the service Department where my vehicle is currently located. He returned my car and indicated that the cause of my vehicle failing was due to the radiator, coolant fluids, and transmission failing. I plan on filing a lawsuit because this is insane for a dealership not to make a consumer aware of a major problem like this.

Well the issue has been fixed. It cost me $3000 for the co-pay which Nissan thought was a great deal because my vehicle had over 100,000 miles. The rest was covered by Nissan under what they call good will. Not really happy with the deal but have to take what you can get I guess. The sad part is this whole problem could have been avoided if Nissan would have done the right thing and issued a recall considering they knew about it the whole time. Bad customer service!

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

About 2 months ago, when leaving work one morning, my dash lit up - ABS failed, slip, TCS and service engine. I shut the car off and restarted (it was 2AM, no one to call), same lights, but I had to drive home for about 18 miles. The brakes work. I called service the next morning and took the car in to be checked. The ABS module had failed. The dealer has been unable to get the ABS module to repair my car, the way this system was designed. The failed module was drawing power from the battery all the time so I had to disconnect and reconnect the battery every time to drive and park, to avoid having a dead battery (I work for a 5-star resort in transportation. Meaning, we provide service 24/7 to our members and guest). The solution was to disconnect the module from the battery. Now, not only do I not have ABS, no speedometer or cruise control, this is now a matter of safety and not just the convenience of having the vehicle I purchased. The dealer was unable to get the delivery info for replacement.

My case was open in November 2019. My vehicle under warranty needs repair. More than 3 months has passed. Repair has not been authorized. I purchased a NV3500 in 2017. It has 5 year warranty. I found very serious rust problem on the roof and took the van to local dealer for diagnostic examination. The case was open in November 2019. The local dealer sent the report to General Nissan Consumer Affair on Dec 30, 2020, waiting for instruction to do the repair. However since then, we have been waiting and waiting.Every time I try to call the specialist in General Nissan Consumer Affairs who is in charge of my case, he wont pick up my phone call. When he calls back, he left message without information I missed your call, please call me back, my phone number is **. The worst thing is, there are three times I happened to pick up his call, but he hung up right after I picked up the call. I requested to communicate with email, but I only received the initial email when the case was open in November 2019. Basically he avoids talking to me and purposely delay the response to my case. I dropped my van in local dealer which is 60 miles away from my home in November 2019 waiting for the repair. In the meantime I requested a rental car to use, but the local dealer doesnt have one. I have other vehicles like Toyota and have never had problem to contact the consumer service or the dealer. I have never thought that Nissan has so bad consumer service and hope Nissan can solve this complaint after my case has been filed for almost 3 three months, still waiting, no car to use.

I bought my 2012 Verse from Nissan of Edison in February. I start experiencing the engine light coming on after having the car only two (2) months. I read the manual and checked the gas cap, after a week the light went away. December 2013 the engine light came back on and the light have been on more than off since then. The car have put me down on more than three (3) times in the last month going to work. The Nissan service department is the worst. They over talk you. I was told that I should use BP gas only which I thought was outrageous. I have family members and friends with BMWs, Audios, etc. and they use different gas. Im not certain if they think I am stupid or what. I refuse to pay to have the car check or to pay for a gas filter that now the service department say I need. I will tell everyone I know not to buy any brand of Nissan car and most of all their service department stinks and is horrible.

In 2014 my husband and I bought a brand new 2014 Nissan Rogue. I thought I had my dream car; little did I know, it was a nightmare car. In the last three years we have owned the car it has been in the shop at least 5 times for repairs that were covered under our warranty and two other times for voluntary recalls. I knew there was something not right with the transmission less than a year after we purchased the car. It made funny noises and jumped when changing gears. After 2 and a half years and many attempts to have Nissan look into the problem they finally replaced the transmission when it about fell out in their parking lot!Now, less than a month after having the transmission replaced, I am sitting here trying to get the air conditioning looked at cause there seems to be a leak that WAS NOT there before the transmission replacement. Nissan corporate has refused a buyback and I am stuck with a new car that I am still paying for that is still under warranty which has more problems than any used car Ive ever had!!

Buyer beware! If you have purchased a vehicle through Nissan please review your paperwork/contract. Several dealerships have been adjusting the cost of the vehicles with dealer add-ons and making it seem as though these are items you have to sign off on and not options that can be declined. These include (VIN Etch, Paint Protection, Fabric Protection. Portfolio Protection Package, GAP Insurance) and can add thousands (mine was over $5,000.00) to the overall cost to the vehicle and if you are financing you will pay interest on all these add-ons as well. This is an unfair and deceptive trade practice and has fallen under scrutiny of the State Attorney Generals Office as well as the Federal Trade Commission. If this has happened to you please report the dealership to both your States Attorney General and the FTC.You can also file a record of complaint to the DMV as I am having to do because of the above listed as well as now finding out that the salesperson committed fraud by falsifying the loan application. Currently Nissan Corporate is not taking any accountability for the dealerships unscrupulous practices and so by filing a complaint, the more people that do will show that there needs to be repercussions and Nissan Corporate needs to be held responsible as well. We the consumers have the power to say NO MORE! Please be cautious and do research online before your next vehicle purchase and if you are a Nissan owner, take a look at your documents to make sure you werent duped. After looking, you may just find out you were. :(

The 2008 Nissan Versa we bought new from WESTON NISSAN broke the transmission 10K miles after the extended coverage NISSAN USA put in place after realizing the issue. The results is that owners of NISSAN cars CVT transmissions will inevitably have to REPLACE NOT REPAIR NOR REBUILD the system. Estimated cost to fix your vehicle in Florida is $4-5000.00 USD.

I own a 2007 Xterra 4X4. I had to replace the rear wheel axle twice! The first time at around 34000 miles and Nissan replaced it under warranty. The 2nd time it happened at around 60,000. Nissan was of no help and it cost me almost $3,000. The vehicle was in the shop for 6 weeks, while I was waiting on Nissan to respond to my complain. To top it off, when I picked up my Xterra after Kraft Nissan installed the new axle, the mechanic forgot to release the brakes (axle comes complete with new brakes) and they started smoking and I had to return to the shop!!! Nissan will not stand behind their product. My husband drives a Nissan Frontier and his transmission had to be replaced twice. I will never again purchase a Nissan Product.

I worked for a Nissan Dealer for 3 weeks, so I could find out why the cars had lost the great reputation of the 280ZX, and why most people hated the dealers. I sold my shop and moved to Florida to find out what was the problem. They only paid 30% of the labor fee to a mechanic if it is warranty. If it was warranty work and good mechanics did it, they would have quit if it was warranty. Mostly new bad mechanics, with no customers, got the warranty work and oil changes. They would change the oil with recycled oil on hot motors, thus spilling it all over the trans, causing warranty work for leaks all over. They paid me $75.00 to replace a rear main engine seal that was dry as a bone, oil was all over the trans, because of boys changing oil. I only use Fully Synthetic German 20w 60w LIQUI MOLY oil. Back in 2000 a cheap $20.00 oil change at Nissan was recycled oils, garbage. They did not care about customers. I still hear from my customers back home in Louisville and they miss me. I took good care of them from a wreck to a clutch, and when the Dealer told them they could not fix it, I had like new used parts and would have it going in one date with a year or more warranty for 1/5th the cost. I drive a Lincoln Towncar now and a BMW Z4, cause BMW charges much more, not a better vehicle, 240Z easiest car to work on.

Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty, but vehicle was bought as a dealers demo and was told the 8,000 miles already on the car will not count against me so a full warranty will go with the car. NISSAN dealer refuses to do repair. NISSAN USA will not accept responsibility and inform dealer to perform under warranty. Go to dealer and let him diagnose, then call us and we will decide. They are refusing to talk to dealer or get involved in any shape, form, or manner.

I like the computer system that lets you know when it is service time. I also like the alert system, the stereo system, back up camera, systems for telephones, the windshield service, the mobility of the seats, steering volume to be adjusted when needed, the way the seat adjust to help with visibility, the built in coasters for handling drinks, and all the compartments that hold important papers. I also like the way my plan is set up, the mileage that I get, the attitudes for the workers that is provided when servicing the car and the service that they supply. However, I dislike the way the system is set up for more payment when something breaks on the car, having to put more warranty on the car and the warranty that comes with the brand new cars, and the price of the tires. But still, I love the car.

Updated on 04/05/2019: I bought my Nissan Juke Shoro in the UK 2012 brand new. I live in Spain and had it shipped out to me. it never was a fast car but that was ok with me as I cruel around town anyway. A friend drove my car in 2016, it was the first time I had allowed anyone to drive her. He said it didnt seem to have any power and as there was a slight noise from the engine, took it to Nissan Dealers. I was told the gearbox had broken and it needed to be replaced, €10,000!!! I was out of warranty by age but was within milage. I had to fight with Nissan Spain for 5 weeks. They agreed to replace the CVT and I was to pay €1,000 to have it fitted, I was pretty annoyed but paid. Less than 2 years later the same thing, CVT gearbox had gone again. That was in Oct 2018, Nissan refuse to admitted that the car as a fault and now want me to pay €4,000 for a recondition CVT. Its now April 2019 and I have heard nothing. I ended up buying a little Opel for €5,000 with very little mileage. Nissan can keep the car, I wouldnt want it back now anyway. The service I had with Nissan every year was a waste of money. I am very very disappointed with Nissan and would never buy a car from then again.Original Review: I bought my new Nissan Juke Shiro Limited in 2012 and had it shipped to Spain. In 2016 after a friend had driven it, they brought to my attention that it had no power! Nada! To be honest I had always felt a bit un-at-ease when driving my Juke and felt I didn’t have much control on the speed but never through much if it. Especially as I had always serviced my car at a Nissan dealership approved garage and always got conned into paying premium instead of a standard service. So took my Juke to Nissan dealership and I am told the gearbox had broken, a new one would cost €10,000 including fitting! I was just 3 months out of my 3 year warranty but luckily within the mileage. So after 5 weeks of talk and waiting for decisions, Nissan Europe decided to replace the gearbox and I agreed to the €1,000 cost to fit it. It only had 1 year warranty but surely I wouldn’t need another new gearbox. 2 years later, 3 months after the premium service at Nissan... A friend drove my car and said the same as my last friend who had driven it in 2016!! No power! I took it back to Nissan garage, only to be told the gearbox was broken, again. Metal getting into the oil because 2 disks are grinding together in the gearbox... 2 months later, several phone calls, emails and messages. Nissan will only offer a 35% discount on a recondition gearbox €3,998! I can’t see how a faulty car manufactured and badly made by Nissan can be my fault. It cost me over £18,000 new.I am now out of pocket by €1,500 on rental cars and Nissan just don’t give a damn. I was never offered a courtesy car this time or back in 2016. This whole situation has had me sick with worry and not even having €3,998 to pay for the reconditioned gearbox that Nissan have offered! So I can having to pay another month of car hire cost, I am totally lost as to what to do. The head office in Barcelona that have also dealt with my case have been totally unprofessional and unresponsive to my phone calls and my emails. Needless to say, I would never buy another Nissan again???

I would not have given a one star had the option been available. This is the second vehicle I have financed through NMAC. I had a horrible experience the first time in 2000 and decided to give it another shot. We purchased a 2012 Altima Coupe in April 2012. I have constantly had to call and argue with the reps simply to get my information. I was told I would receive in the mail documents regarding my payments and account information through NMAC. I never received any of this. It is December and I still have only been able to get info regarding my account by calling myself. No communication whatsoever has ever made it to me through the mail. I have requested it many many times for various reasons and still theres nothing.Also, their online payment system is a complete joke. More often than not, it will not accept my card info and I will have to retry at a later date. This has caused my payments to be late more than once. I also never receive my statement notifications by email that the reps have promised would be sent. Also, my rate on my contract from the dealership shows 0.9% and when I look at my account information through Nissan Finance Manager, it shows a 2.9% rate. I wonder who/when that was authorized.I will never finance through NMAC again, possibly never own another Nissan vehicle.

Called Nissan customer affairs talked to a Trey. No help... Asked to talked to his supervisor then talked to a Alica (not sure on name). Voiced my disconcern with my customer service at a dealership. Asked for Alica for a email with her name and my case number. Said she would. Well she had Trey call me back then he said he would. Keep in mind they dont have employee ID numbers and cant use last names. They work in your Tennessee office. Neither one of Nissan customer affair case workers could send me a simple email. All they wanted to do was close the case which I had to call and have re-opened 1st time. Basically its waste of time to complain to them. Almost sure nothing was done or will be done. Best they could with all their experience suggest a I get a second opinion... I felt like the dealership was being shady.

I own a 2008 Nissan Rogue. I bought it brand new and drove it off the dealership lot with 8 miles on it. It has every feature that was offered at the time of purchase. I bring it into a dealership for each and every service that has ever been needed (including something as simple as new brakes). I wanted to make sure it was always done right. It was the 3rd brand new Nissan in my household. I thought Nissans were known for their high quality and dependability, but thats not really the case. I did some research and found out that there is a known issue with the CVT transmission in this year and model. So common in fact Nissan, rather than recall all vehicles with this known issue, Nissan decided to extend (double) the warranty (10 years or 120k miles).This vehicle has less than 100k miles on it and its 10+ years old. Two weeks ago the transmission failed. At 99k I am well within the 120k miles BUT, I took delivery in late 07 for this new 08 so I am being told by Nissan North America that I am outside the warranty by 5 months. Because of being a loyal customer excited for the new model year, I am now being penalized and told they cannot cover 100% of the cost of the new transmission. Really? Really! So be warned of getting excited about buying the new model year BEFORE the actual year. It might come back to haunt you later on. Had they actually recalled it, it would have shown up on my report each time I brought the car in for service and I wouldnt be dealing with this issue and having to pay anything for a new transmission. Disappointing to say the least for such a known/common issue.

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

2005 Nissan Xterra, low miles (less than 60,000). Oil in radiator (Listed on mechanics repair summary). Engine replacement cost $6,000. Submitted claim to Nissan as part of Class Action. Received settlement of $190. Should have been obvious that: 1) Engine shouldnt fail at 60,000 miles (Nissan mechanics have told me that engine is bullet-proof), 2) engine oil in radiator indicates some level of engine failure.

Where to start; I returned my leased Nissan Sentra in pristine condition, new tires, new brakes, new windshield wipers, immaculate inside and out, not a scratch. The car was garage kept under the mileage. Went to return it in January of 2014 to Paramus Nissan in NJ. They would not take the car back, after I called and asked if I could return it there. I bought it in Hackensack in 2011, the sister dealership, who now only does used vehicles. I went to Hackensack NJ and because I screamed and yelled, they took the car in. About 2 months later, I receive a call that they are putting my account in collections; now I was receiving calls all along about my monthly lease fees. However, I just kept telling them the car was returned in January of 2014. I even faxed over the paper showing I returned it. When they called 2 months later, I finally had enough and asked to speak to someone over them. There is no one. I have made phone calls, threatened the company with a lawsuit, media, exposure - they did not care. Finally, someone caring enough called the dealership in NJ and got everything straightened out. I told them since they ruined my credit, my score was 750 and now it is 62. I wanted them to wipe the slate clean for my disposition fee. They agreed, as they didnt want me to sue or go to the police to fill out papers about the fraud. They just committed in saying my car was not on the lot.Six months later, they are still saying I owe them money. They want $379 as they cant wipe out the disposition fee, the other fees for a scratch on the wheel cover, and 90 miles over my contracted mileage, they would waive. I explained the circumstances, and how I was told it would be forgiven because of the damage they had caused me. However, it fell on deaf ears. So now not only is a collection agency calling me regularly, but now I owe money I didnt owe before. I have tried feverishly to call Nissan. I tried corporate. I have left messages. I have called their consumer affairs department. I have called the leasing department. I had a very nice woman on the phone who put me through to corporate again, only to get a message stating to leave your name and number. Well, I have left my name and number about 30 times, starting about 4 months ago; still no answer. Please let everyone know to stay away from Nissan products. They are the most horrible company around. I am now the proud owner of a Honda, and they are fantastic. Their company truly cares. I have had not one single problem. I owned Nissans since 1993 and it was nothing but problems with their lock box and not getting payments and their warranties and now them losing my car. I just need to speak with their CEO to tell him what I think of Nissan, and how I want him to rectify this mess I am in. Imagine working so hard on keeping your credit clean. Nissan comes along and shots it down.

Having owned Lexuses for years, I recently purchased a New 2013 Nissan Altima S, with 18 miles on it for my daughter to take to college. She drove the car home when the MIL light went on. I notified Carriage Nissan in Gainesville Georgia and was told it must be a loose gas cap. I was told to continue to drive the car. After 1 week and 700 miles, I took the car in for service and was told I need a new transmission.I contacted Nissan Consumer affairs and stated my displeasure and asked specifically that the car be replaced. After about 15 days, I was notified by Nissan that they would extend the car warranty to 8 years/120k miles with a gold preferred package and Oil/ Gas/Tire rotation service package for 2 years. It was more or less a take it or leave it proposition. I took the package and will pay $50 to transfer it to a new owner since I will be putting the car up for sale.I will never recommend or purchase another Nissan product again

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my covered transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.